Percepta LLC
Industry: Company
DescriptionHeadquarters: Dearborn, MI Founded: 2000 Parent organization: TTEC Subsidiaries: Percepta UK ltd,
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Percepta LLC Employees
(RM)2 July 2013 - Present
NORTHERN GRANITE INC November 2003 - Present
Robin Michelle Lenhart November 2012 - Present
Paint A Block Fundraising January 2013 - Present
RECORD EAGLE July 2011 - November 2011
PERCEPTA LLC October 2002 - February 2005
SME September 2000 - October 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Marketing Research, Mathematics, QuickBooks, Peachtree, Oracle 11i, Outlook, Social Media Marketing, Social Networking, Social Marketing, Marketing Communications, Marketing, Advertising, Online Advertising, Customer Service, Accounts Payable, Accounts Receivable, Data Entry, Business Analysis, Business Process..., New Business Development
Education
Kaplan University 2013 — 2013
Bachelor of Science (B.Sc.), Medical Administration
University of Phoenix 2001 — 2004
Bachelor of Science (BS), Business Administration, Management and Operations, 3.87
Specs Howard School of Media Arts 1992 — 1993
Certificate of Completion, Radio & Television Broadcasting
Xperience Communications March 2011 - Present
Percepta, LLC 2002 - February 2009
Percepta/Ford 2002 - February 2009
VSI 1998 - 2002
Visual Services Inc (VSI) 1995 - 1998
Coca-Cola Fountain 1993 - 1995
Coca-Cola Fountain 1993 - 1995
PMH Caramanning September 1984 - 1994
Skills
Budgets, Business Process..., CRM, Change Management, Coaching, Cross-functional Team..., Customer Satisfaction, Leadership, Leadership Development, MS Project, Call Centers, Management, Marketing, Organizational..., PMP, Process Improvement, Program Management, Project Management, Team Building, Team Leadership, Time Management, Training, Vendor Management, Business Analysis, Project Planning, Strategy, Account Management, Team Management, Business Development, Management Consulting, Outsourcing
Education
Villanova University 2007 — 2008
Certificate of Completion, Project Management
Oakland Community College 1979 — 1984
Associates, Business Administration
NorPol LLC February 2009 - Present
Denver International Airport (DEN) March 2010 - Present
Prologis August 2011 - February 2012
Los Alamos National Laboratory January 2010 - February 2010
City and County of Denver - Technology Services September 2009 - November 2009
GE Oil & Gas (Vetco Gray Scandinavia AS) August 2008 - February 2009
Merlin International, Inc. September 2005 - April 2008
Percepta, LLC January 2001 - April 2005
Percepta, LLC May 2000 - January 2001
TeleTech, Inc. September 1997 - May 2000
Skills
CMMI, Six Sigma, Quality Management, Root Cause Analysis, Process Engineering, Process Improvement, Business Analysis, Project Portfolio..., IT Service Management, ITIL, ITSM, DMAIC, Lean Sigma, TQM, Quality Auditing, Project Delivery, Governance, Business Process..., Requirements Analysis, Change Management, Project Management, Value Stream Mapping, Enterprise Architecture, Integration, Continuous Improvement, Outsourcing, CRM, Program Management, PMO, Management, Iso 9000, Quality Assurance, Business Intelligence, Analysis, Software Documentation, SharePoint, Leadership, SDLC, Enterprise Software, Business Process, Project Planning, Visio, IT Strategy, PMP, Process Simulation, Cross-functional Team..., IT Management, Business Process Mapping, Business Process Design, MS Project
Education
South Dakota School of Mines and Technology 1991 — 1992
MSc, Technology Management
South Dakota School of Mines and Technology 1989 — 1991
BSc, Industrial Engineering
Høgskolen i Bergen / Bergen University College (HiB) 1984 — 1986
Associate, Industrial Engineering
Quicken Loans May 2013 - Present
Percepta LLC August 2011 - May 2013
Target July 2004 - August 2011
Education
Oakland University
Bachelor of Arts Degree, Studio Art: New Media
Oakland Community College
Associate; Degree, Applied Science; Computer Information Systems
Oakland Community College
Associate, Liberal Arts
Percepta, LLC September 2013 - Present
City of Palm Bay January 2006 - September 2011
Brevard Achievement Center September 1996 - December 2005
Skills
Government, Policy, Budgets
Education
Eastern Florida State College 1994 — 1998
Associate, Construction Technologies
R. Nelson Snider High School 1974 — 1977
Marketing Associates, LLC October 2007 - Present
Percepta LLC January 2005 - April 2007
Minacs - Phoenix Group 2001 - 2005
Phoenix Group, A Moore Corporation Company 1994 - 2001
Phoenix Group June 1992 - October 1994
Phoenix Group September 1990 - May 1992
Skills
Marketing Strategy, Digital Marketing, Email Marketing, Direct Marketing, Problem Solving, Project Planning, Project Management, Business Analysis, New Business Development, CRM, B2B Marketing, Key Account Management, Marketing Communications, Requirements Gathering, Solution Development, Financial Services, Customer Acquisition, Advertising, Account Management, Strategic Planning, Customer Satisfaction, Cross-functional Team..., Operations Management, Brand Development, Automotive, Direct Mail, Marketing, Analytics, Team Management, Strategy, E-commerce, Program Management, Interactive Marketing, Integrated Marketing, Business Development, Database Marketing, Lead Generation, Leadership, Mobile Marketing, Competitive Analysis, Salesforce.com, Relationship Marketing, Digital Strategy
Education
University of Detroit Mercy 1986 — 1990
BA, Liberal Arts, Psychology, Natural Science
Palm Beach County Sheriff's Office September 2014 - Present
DRS Technologies August 2010 - August 2014
SBSHRM 2002 - August 2014
Percepta, LLC September 2009 - August 2010
Mercedes Homes January 2002 - February 2009
Siemens Medical Solutions January 2000 - August 2001
Orlando Health January 1986 - December 1999
Skills
Employee Relations, HRIS, Employment Law, Human Resources, Onboarding, Succession Planning, Talent Management, Talent Acquisition, Employee Engagement, Change Management, HR Policies, Human Capital, Workshop Facilitation, Cross-functional Team..., Project Management, Management, Supervision, Deferred Compensation, Employee Benefits, Personnel Management, Training, Benefits Administration, FMLA, Leadership
Education
Rollins College 1994 — 1997
MA in HR
Florida Southern College 1981 — 1983
BS
Percepta LLC
Skills
Process Improvement, Customer Satisfaction, Business Process..., Call Center, Management, Forecasting, Customer Service, Financial Analysis, BPO
Education
University of Colorado
MBA, Finance
eBay Enterprise October 2014 - Present
Percepta LLC November 2010 - October 2014
Percepta LLC February 2010 - December 2010
Percepta 2005 - February 2010
Percepta 2003 - 2004
Percepta 2001 - 2003
Kelly Temporary Services May 1992 - August 2001
Skills
Windows 7, MS Project, Microsoft Office 2007
Education
University of Central Florida
Bachelor of Science, General Studies
Walgreens May 2010 - Present
Percepta, LLC 2004 - 2010
Skills
Instructional Design, Call Center, Coaching, Leadership Development, Project Management, Program Management, E-Learning, Team Building, Performance Management, Leadership, Employee Relations, Process Improvement, Team Leadership, Human Resources, Strategic Planning, Succession Planning, Onboarding, Vendor Management, Call Centers, Customer Service, Organizational..., Training, Instructor-led Training, Technical Writing, Employee Training, Blended Learning, Public Speaking, Account Management, Salesforce.com, Customer Satisfaction, Software Documentation, Communication
Education
Evangel University 1985 — 1990
Bachelor on Science, Psychology