PerfectServe Company
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PerfectServe Employees
Avant Healthcare July 2015 - Present
UbiCare January 2015 - June 2015
PerfectServe May 2012 - January 2015
Emmi Solutions June 2010 - May 2012
Camp Pontiac June 2009 - August 2009
Skills
Healthcare, Customer Service, PowerPoint, Word, Teamwork, Microsoft Word, Outlook, Hospitals, Microsoft Excel, Team-oriented, Programming, Clinical Workflow, Process Improvement, Operational Efficiency, EHR, EMR, Leadership, Healthcare Management, Program Management, Time Management, Training, Healthcare Information..., Data Analysis, Clinical Research, Access, Coaching, Physicians, Healthcare Consulting, Integration
Education
Miami University 2006 — 2010
Bachelor of Science, Health and Sport Studies; Major: Health Studies, Minor: Marketing
PerfectServe April 2013 - Present
PerfectServe April 2011 - April 2013
CVS Caremark April 2010 - April 2011
CVS Caremark Corporation April 2009 - April 2010
CVS Caremark Corporation January 2007 - April 2009
CVS Caremark Corporation October 2006 - January 2007
Skills
Strategy, Account Management, Customer Service, Marketing, Sales, Management, Cross-functional Team..., Healthcare, Leadership, Process Improvement, Customer Satisfaction, Strategic Planning, Salesforce.com, Team Building, Training, Project Management, Employee Benefits, Workshop Facilitation, Human Resources, Sales Operations, Coaching, Pharmacy Benefit..., Interviews, Public Speaking, Selling, Software Implementation, proje, Managed Care, HIPAA, Team Leadership, Healthcare Information...
Education
Southern Illinois University, Carbondale 2001 — 2005
Bachelor of Science, Public Relations, Advertising, and Applied Communication
Maine East High School 1997 — 2001
Intel Corporation July 2014 - Present
Intel Corporation January 2014 - July 2014
Intel Corporation June 2012 - January 2014
Amazon.com September 2011 - May 2012
Microsoft March 2004 - September 2011
PerfectServe November 2000 - March 2004
eLanguages.com November 1999 - November 2000
SAIC February 1999 - November 1999
Cyberflix, Inc. April 1995 - December 1998
University of Tennessee October 1994 - April 1995
Skills
Security, Trusted Computing, Cryptography, Risk Analysis, PCI DSS, HIPAA, Application Security, Disaster Recovery, Cloud Security, Cloud Computing, Audio Engineering, Composition, Software Project..., Software Engineering, Software Architectural..., Security Incident..., SaaS, Software Development, Program Management, Distributed Systems, System Architecture, Agile Methodologies, Product Management
Education
Milligan College 1990 — 1994
Bachelor of Arts, Mathematics
Flint Learning Solutions October 2014 - Present
NicoJupe.com February 2004 - Present
Jewelry Television July 2013 - December 2013
PerfectServe May 2012 - June 2013
GEICO Inc January 2007 - December 2010
George Mason University January 2003 - July 2008
America Online Inc May 2001 - February 2004
Skills
Instructional Design, E-Learning, Information Architecture, Technical Writing, User Interface Design, Project Management, Instructor-led Training, Needs Analysis, Research, Graphic Design, Learning Management..., ADDIE, Task Analysis, Curriculum Development, Software Design, Audio Engineering, User Experience, Instructional Technology, Content Management, Training, Curriculum Design, Cross-functional Team..., Social Media, Mobile Applications, Usability Testing, Flash, Process Improvement, User Interface, Educational Technology, Captivate, Social Networking, Web 2.0, Content Development, WordPress, Wireframes, Blended Learning, Multimedia, Dreamweaver, Learning Management, Social Media Marketing, Camtasia, Distance Learning, Mobile Devices, Consulting, Lectora, Taleo, Program Management, Adult Education, Software Documentation, SnagIt
Education
University of Tennessee-Knoxville 2008 — 2009
(coursework towards) PhD, Sociology
George Mason University 2000 — 2001
Masters of Education, Instructional Technology; Multimedia Design & Development
The George Washington University
Bachelors of Arts, Sociology
Northwestern Medicine April 2013 - Present
PerfectServe August 2012 - April 2013
PerfectServe April 2011 - August 2012
CVS Caremark Corporation November 2008 - March 2011
CVS Caremark Corporation April 2007 - November 2008
CVS Caremark Corporation October 2006 - April 2007
Collins Center for Public Policy January 2005 - September 2005
Skills
Customer Service, Project Management, Vendor Management, Employee Training, Operational Efficiency, Program Implementation, Pharmacy Benefit..., Healthcare, Strategic Planning, Account Management, Cross-functional Team..., Training, Employee Benefits, Program Management, Process Improvement, Leadership
Education
Indiana University Bloomington 2000 — 2005
Bachelor of Science (B.Sc.), Public Health
PerfectServe 2012 - 2013
IDX Systems 2001 - 2004
CSC Consulting 2000 - 2001
Seimens / Shared Medical Systems 1996 - 2000
Rose Medical Center 1993 - 1996
Skills
Enterprise Software, Healthcare, Selling, EHR, Sales, SaaS, Account Management, Leadership, Consulting, Healthcare Information..., Strategic Planning, Cross-functional Team..., Outsourcing
Education
Saint Mary's College 1988 — 1992
B.B.A.
American College of Switzerland 1989 — 1990
Travelers February 2014 - Present
U.S. Cellular October 2012 - January 2014
Knoxville Ice Bears September 2011 - April 2012
PerfectServe November 2007 - June 2011
Elavon, Inc. October 2003 - November 2007
Knoxville Tourism & Sports Corporation May 2007 - August 2007
Skills
Customer Service, PowerPoint, Word, Excel, Microsoft Office, CSS, Dreamweaver, Photoshop, Wordpress, Team Leadership, Social Media, HTML, Microsoft Office 2007, Public Speaking, Management, Scheduling Management, Human Resources, Microsoft Excel, Customer Satisfaction, Microsoft Word, Process Improvement, Social Networking, Time Management
Education
University of Tennessee-Knoxville - College of Business Administration 2008 — 2012
Bachelor of Science, Human Resources Management
Pellissippi State Community College 2004 — 2007
Associate of Applied Sciences, Management
Community Health Systems June 2015 - Present
PerfectServe 2012 - Present
Nick Bell Mentoring Memorial Foundation November 2011 - Present
NABA 2009 - 2013
University of Tennessee 2008 - 2009
Skills
Project Management, Project Implementation, Project Planning, Software Implementation, Process Improvement, Software Documentation, Healthcare Information..., Healthcare Improvement, PMO, Hospitals, Software Project..., Microsoft Office, Troubleshooting, MS Project, Strategic Improvement, Management, Time Management, Microsoft Excel, Strategic Planning, Microsoft Word, PowerPoint, Communication, Team Building, Strategy, Research, Access, Communicaitons, Business Analysis, Operations Management
Education
Lincoln Memorial University 2011 — 2013
Master of Business Administration (M.B.A.), Human Resources Management and Services
University of Tennessee-Knoxville 2006 — 2010
Keller Williams Realty-Knoxville West March 2015 - Present
Keller Williams Realty/Connie McNamara Group October 2014 - March 2015
Keller Williams Realty/Connie McNamara Group January 2014 - March 2015
Keller Williams Realty, Inc. August 2013 - December 2013
Lay Realty Co., Inc. April 2012 - August 2013
Volunteer Restoration October 2011 - March 2012
PerfectServe October 2002 - September 2011
Digital Discoveries March 1997 - September 1999
Digital Discoveries, LLC January 1997 - June 1999
IT Corporation March 1993 - April 1996
Skills
Superior Client Service, Goal Oriented, Organization, Professional Services, Real Estate, Real Estate Development, Real Estate Transactions, Buyer's Agent, National Association of..., Real Estate License, Real Estate Marketing, Contract Negotiation, Negotiation, Residential Homes, Competitive Analysis, Advertising, Management, Human Resources, Staff Supervision, Sellers, Training, Access, Marketing, Referrals, Seller's, Selling, Buyer Representation, Seller's Agent, New Homes, New Home Sales, Move Up Buyers, Relocation Buyers, Relocation, Land and Acreage, Land Acquisition, Assisting First Time..., Knoxville Association..., Tennessee Association..., Investment Properties, Rentals, ABR, Sales, First Time Home Buyers, Seniors, Client Services, Call Centers, Foreclosures, Budgets, Listings, Real Property
Education
The University of Tennessee at Knoxville 1976 — 1979
Bachelor of Science (B.S.), Business Administration and Management, General
Cleveland State Community College 1974 — 1976
Associate's degree, Business Administration and Management, General
EMSI July 2014 - Present
Scripps Networks Interactive October 2013 - July 2014
Scripps Networks Interactive January 2011 - October 2013
Heisig Enterprises, LLC 2007 - 2012
PerfectServe November 2009 - December 2010
E.W. Scripps Co. October 2007 - November 2009
Knoxville Police Department May 2006 - November 2007
Skills
User Experience, User Interface Design, Information Architecture, jQuery, SEO, Web Analytics, CSS, XHTML, Content Strategy, Front-end, User Interface, Usability Testing, Adobe Fireworks, Web Standards, Python, Web Project Management, JavaScript, Digital Media, Management, WordPress, Web Design
Education
University of Maryland Baltimore County 2002 — 2005
B.A., English (Literature)
Paradym December 2013 - Present
PerfectServe January 2012 - December 2013
DeRoyal September 2010 - November 2011
Pinnacle Partners February 2007 - January 2010
Skills
Marketing, Strategic Planning, Leadership, Entrepreneurship, Project Management, Process Improvement, Cross-functional Team..., Real Estate Marketing, Data Analysis, Sales, Marketing Strategy, Social Media Marketing, Consulting, Digital Marketing
Education
Haslam College of Business at the University of Tennessee 2010 — 2011
Master of Business Administration (M.B.A.), Entrepreneurship & Innovation
Haslam College of Business at the University of Tennessee 1999 — 2003
Bachelor's Degree, Marketing
Prime Communications January 2015 - Present
PerfectServe June 2011 - October 2013
Keller Williams Realty, Inc. February 2010 - September 2012
Volunteer Work in South Africa December 2008 - December 2009
Mountaineering 2009 - 2009
Furrow Services, LLC January 2007 - December 2008
Rocky Top Realty, Inc. 2005 - 2006
Rajabhat Institute Phranakhon Si Ayutthaya (RIPA) 2004 - 2005
Abercrombie & Fitch 2003 - 2004
Professional Tennis 2003 - 2003
Skills
Project Management, Real Estate, Construction, Construction Management, Contract Negotiation, Negotiation, Real Estate Development, Project Planning, Residential Homes, Contract Management, Budgets, Customer Service, Healthcare, Healthcare Information..., HIPAA, Information Technology, Hospitals, Process Improvement, Leadership, Team Building, Teamwork, Team Management, Team Leadership, Healthcare Consulting, Management, Start-ups, Entrepreneurship, Public Speaking, Analysis, Strategic Planning, Process Scheduler, Sales, Training, Selling, Time Management, Account Management, Marketing, Strategy, Mergers & Acquisitions, Business Development, Consulting, Cross-functional Team..., Program Management, Management Consulting, Salesforce.com, Financial Analysis, Process Analysis, implementation, Software Implementation, Communication
Education
University of Pennsylvania - The Wharton School 1998 — 2002
Bachelor in the Science of Economics
Universidad de San Andres, Buenos Aires, Argentina 2001 — 2001
UPenn Study Abroad Program
The Webb School of Knoxville 1995 — 1998
High School
Rogers Group Inc. February 2014 - Present
PerfectServe October 2011 - January 2014
Skills
Microsoft Excel, Data Analysis, Customer Service, SAP 2000, AutoCAD, Geotechnical Engineering, Civil Engineering, PowerPoint, Operations Management, Project Planning, Microsoft Word
Education
University of Tennessee-Knoxville 2010 — 2013
Bachelor of Science (BS), Civil Engineering
Middle Tennessee State University 2009 — 2010
Summation Health Ventures April 2014 - Present
MemorialCare Innovation Fund October 2012 - Present
National Healthcare Services October 2002 - Present
Advanced Practice Strategies (APS) April 2015 - Present
Prescient Surgical October 2014 - Present
Gauss Surgical October 2014 - Present
Health Care DataWorks May 2013 - Present
Ivantis, Inc January 2013 - Present
Aventura August 2012 - Present
PerfectServe December 2011 - Present
Skills
Healthcare, Healthcare Information..., Start-ups, Strategic Planning, Strategy, Venture Capital, Business Development, Entrepreneurship, Executive Management, Mergers, Leadership
Education
Grinnell College
Bachelor of Arts (B.A.)
University of Michigan
MHSA
SapientNitro October 2014 - Present
Huge August 2013 - October 2014
SapientNitro March 2013 - August 2013
SapientNitro November 2010 - March 2013
Radiant Systems 2009 - November 2010
Radiant Systems January 2008 - January 2009
PerfectServe February 2002 - January 2008
Skills
E-commerce, SEM, Project Management, Program Management, CRM, Management, Business Analysis, Customer Service, Visio, Professional Services, Strategy, Cross-functional Team..., Vendor Management, Analytics, Strategic Planning
Education
East Tennessee State University 1996 — 2000
Bachelor of Business Administration
PerfectServe, Inc. September 2014 - Present
PerfectServe January 2012 - September 2014
PerfectServe March 2008 - January 2012
PerfectServe July 2000 - March 2008
Carpenter & O'Connor 1998 - 2000
Executive Benefits 1990 - 1997
Skills
Healthcare, Visio, Healthcare Information..., Process Improvement, HIPAA, EHR, Informatics, Microsoft SQL Server, HL7, Project Management, EMR, Team Leadership, Access, SharePoint, Data Analysis, SDLC, Software Documentation, Troubleshooting, Integration, Databases, Business Analysis, Systems Analysis, Agile Methodologies, SQL, Software Project..., Agile Project Management
Education
University of Kentucky 1988 — 1991
Tennessee Supreme Court May 2015 - Present
LMU-DSOL August 2013 - Present
Miller Anderson Law Group November 2014 - March 2015
PerfectServe May 2009 - May 2012
Alltel January 2003 - May 2009
Skills
Legal Research, Bluebook, Cite Checking, Westlaw, LexisNexis, Legal Writing, Editing, Time Management, Legislative Research, Publications, Legal Issues, Legal Documents, Reporting & Analysis, Business Development, Salesforce.com, Website Updating, Sales, Healthcare Industry, Strategic Planning, Account Management, Marketing, Sales Management, Social Media Marketing, Business Networking, Employee Training, Customer Service, Coaching, Market Research, Research, Mobile Communications, Web Marketing, Retail Sales, Email Marketing, Sales Operations, Networking, PowerPoint, Keynote, Microsoft Excel, Sales Promotion, Trade Show Exhibitor, Public Speaking
Education
Lincoln Memorial University 2013 — 2016
Doctor of Law (JD)
East Tennessee State University 2004 — 2006
Master of Business Administration (MBA)
The University of Virginia's College at Wise 2001 — 2004
Bachelor of Science (BS), Business Administration and Management, General
Medecision March 2012 - Present
Chicago Sinai Congregation 2010 - 2014
Chicago Sinai Congregation 2010 - 2014
Ilument Group, LLC October 2009 - March 2012
Verisk Health October 2009 - August 2011
Ansley Capital Group, LLC June 2001 - October 2009
Ilument Group, LLC January 2009 - August 2009
PerfectServe 2001 - 2002
Helus, Inc. January 1997 - July 2000
CoreSource March 1993 - March 1996
Skills
Healthcare Information..., Corporate Development, Strategy, Analytics, Predictive Modeling, Healthcare, Managed Care, Strategic Planning, HIPAA, Business Strategy, Healthcare Consulting, New Business Development, Data Analysis, Business Development, Entrepreneurship, Executive Management, Negotiation, Salesforce.com, EHR, Mergers & Acquisitions, Management Consulting, Management, Strategic Partnerships, Healthcare Industry, Healthcare Management, Sales, Marketing, Health Policy, Finance
Education
Boston University School of Medicine 1980 — 1981
MPH, Epidemiology and Biostatistics
Allegheny College 1974 — 1978
BS, Biology
Allegheny College 1974 — 1978
BA, English
Antilles School 1968 — 1974
HS, Marine Biology and Biological Oceanography
MModal August 2013 - Present
PerfectServe January 2011 - August 2013
VOCEL January 2005 - December 2009
Siemens Healthcare March 1993 - January 2005
British Telecom April 1989 - March 1993
Pharmaceutical Care Network March 1986 - April 1989
Vital Signs, Inc. June 1982 - March 1986
Pfizer January 1979 - June 1982
Skills
Start-ups, Healthcare, Strategy, New Business Development, Business Strategy, Contract Negotiation, Hospitals, Marketing Strategy, Leadership, Business Development, Marketing, Enterprise Software, Cross-functional Team..., Strategic Planning, Sales, Account Management, Mobile Devices, Clinical Research, Process Improvement, CRM, Team Building, Project Management, Salesforce.com, SaaS, Strategic Partnerships, Competitive Analysis, Executive Management, Selling, Wireless, Solution Selling, Sales Process, Medical Devices, Telecommunications, Management, Entrepreneurship, Team Leadership, Sales Operations, Healthcare Information..., Go-to-market Strategy, Product Management, Professional Services, Program Management, Product Marketing, Sales Management, Vendor Management, Cloud Computing, Integration, Business Planning, Informatics
Education
California State University-Northridge
Bachelor of Science, Business Adminstration - Marketing
PerfectServe September 2012 - January 2013
Service Provider Group June 2012 - August 2012
Service Provider Group January 2012 - May 2012
Catholic Health Partners June 2010 - October 2011
Catholic Health Partners October 2005 - May 2010
BUMC - Parent's Day Out 1998 - 2005
Home-based Creative Memories Business 1999 - 2004
Cobia Boat Company 1996 - 1997
Skills
Performance Management, Process Improvement, Project Management, Organizational..., Team Building, Employee Relations, Employee Engagement, Human Resources, Conflict Resolution, Leadership Development, Talent Management, Coaching, Performance Improvement, Change Management, Recruiting, Training, Onboarding, Leadership, Healthcare
Education
Ashford University 2011 — 2013
MBA, Human Resources Management
Haslam College of Business at the University of Tennessee 2006 — 2009
MS, Human Resource Management
Radford University 1990 — 1994
BS, Human Development
Boat-N-RV December 2010 - Present
PerfectServe April 2010 - January 2011
Albertsons October 2003 - March 2010
BoatnRv 2010 - 2010
Education
University of Nevada-Las Vegas 2005 — 2009
BS, Accounting
PerfectServe 2007 - Present
PerfectServe November 2006 - 2008
C.L.A.S.S February 2006 - November 2006
PerfectServe October 2002 - February 2006
Skills
Software Quality..., Project Management, Solving Client Problems, Organizing Workload, Analyzing Performance..., Great Plains Software, Interaction Design, seibel, excel, word, Microsoft Word, PowerPoint, Visio, Access, QuickBooks, Crystal Reports, Microsoft Office, Oracle SQL, SQL*Plus, Visual Studio, Visual Basic, C#, PHP, HTML, HTML5, Plastic scm, HL7, Tortoise SVN, Integration
Education
Pellissippi State Community College 2010 — 2014
Associate's degree, Computer Science/DB, 4.0
Pellissippi State Community College 2009 — 2014
Associate's degree, Database Design, 4.0
University of Tennessee-Knoxville 1998 — 2002
Bachelor of Science (BS), 3.68
Oak Ridge
PerfectServe, Inc. June 2014 - August 2015
PerfectServe April 2013 - June 2014
PerfectServe May 2012 - April 2013
Pilot Travel Centers January 2012 - May 2012
First Lutheran Church & School August 2011 - December 2011
University of Tennessee April 2010 - April 2011
Wilson & Bow May 2009 - December 2010
Skills
Leadership, Public Speaking, Sales, Time Management, PowerPoint, Microsoft Excel, Research, Management, Customer Service, Data Analysis, Social Networking, Outlook, Sales Management, Microsoft Word, Program Implementation, Consultation, Visio, Teamwork, Human Resources, Team Leadership, Training, Leadership Development, Team Building, Networking, Microsoft Office, Social Media, Project Management, Healthcare Information..., Healthcare Consulting, Process Improvement
Education
University of Tennessee-Knoxville - College of Business Administration 2008 — 2012
Bachelor's of Science, Economics
PerfectServe, Inc. March 2015 - Present
PerfectServe June 2008 - March 2015
Harry Lane Chrysler Dodge Jeep February 2007 - June 2008
Sitel November 2005 - February 2007
O'Reilly Auto Parts 2003 - 2007
Skills
Management, Creative Problem Solving, Conflict Resolution, Strategic Hiring, Social Skills, Dependable Team Player, Teamwork, Team Leadership, Microsoft Office, Project Management, Coaching, Customer Satisfaction, Sales, Troubleshooting, Customer Service, Strategic Planning, Leadership, Process Improvement, Team Building
Education
Tusculum College 2012 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Pellissippi State Community College
PerfectServe October 2012 - Present
PerfectServe, Inc. January 2010 - October 2012
University of Tennessee August 2008 - July 2010
Delta Tau Delta Fraternity June 2005 - May 2007
Skills
Recruiting, Leadership Development, Organizational..., Management, Leadership, Microsoft Office, Budgets, Consulting, Microsoft Excel, Process Improvement, Data Analysis, Strategic Planning, Strategic Communications, Team Leadership, Project Management, Training, Cross-functional Team..., Program Management, Marketing
Education
Haslam College of Business at the University of Tennessee 2008 — 2009
Masters, Business Administration
University of Tennessee-Knoxville 2000 — 2005
Bachelors of Science, Communications - Public Relations
iDisciple, a division of Family Christian Ministries July 2015 - Present
Parlore December 2014 - July 2015
PerfectServe March 2014 - December 2014
MATRIX August 2012 - March 2014
The Rainmaker Group September 2010 - July 2012
Nexidia March 2005 - August 2010
NTSG March 2004 - March 2005
Epicor 2003 - 2004
Clarus Corporation 1999 - 2003
OneCoast Network 1997 - 1999
Skills
SQL Server, JavaScript, ASP.NET, HTML, C#, .NET, C++, XML, Windows, Web Services, Entity Framework, Application Development, Visual Studio, SQL, Windows Services, WCF, AJAX, CSS, LINQ, ADO.NET, ASP.NET MVC, IIS, WinForms, T-SQL, Databases, Web Applications, Web Development, Microsoft SQL Server, Software Development, Test Driven Development, SSRS, Visual Basic, Agile Methodologies, jQuery
Education
Columbus State University 1989 — 1994
B.S., Computer Science (Math minor)
PerfectServe, Inc. September 2013 - Present
PerfectServe November 2007 - Present
Skills
Healthcare Information..., Hospitals, Visio, Process Improvement, Cross-functional Team..., Access, PowerPoint, Outlook, Microsoft Word, Team Leadership, Customer Service, Software Documentation, Healthcare, Data Analysis, HIPAA
Education
University of Tennessee-Knoxville 2004 — 2007
BA, Political Science & Strategy
Pellissippi State Community College 2002 — 2004
Associate of Arts and Sciences (A.A.S.), Political Science and Government
Christian Academy of Knoxville 1998 — 2001
ZOLL Medical Corporation August 2014 - Present
ZOLL Medical Corporation September 2012 - August 2014
PerfectServe October 2011 - September 2012
PatientSafe Solutions January 2011 - September 2011
CardioNet April 2009 - January 2011
CardioNet September 2007 - March 2009
CardioNet December 2003 - September 2007
Abbott Laboratories September 2001 - November 2003
Barnes-Jewish Hospital August 1999 - September 2001
St. Louis University Hospital January 1997 - August 1999
Skills
Hospitals, EMR, Healthcare, Healthcare Information..., Clinical Research, Medical Devices, Strategic Planning, Managed Care, EHR, Team Building, Team Leadership, Process Improvement, Informatics, New Business Development, Account Management, Cross-functional Team..., Change Management, Public Speaking, Sales, Cardiac Monitoring, Salesforce.com, Miller Heiman, Training, Sales Management, Sales Process, Sales Operations, Cardiology, Marketing, Selling, Strategy, Leadership, Marketing Strategy, Capital Equipment, Management, Market Development
Education
Baylor University 1995 — 1996
M.S., Communication Sciences and Disorders
Boston University 1992 — 1995
B.S., Communication Disorders
PerfectServe October 2013 - Present
Premier, Inc April 2014 - June 2014
Premier, Inc June 2010 - October 2013
Premier July 2008 - June 2010
Real Estate Developer 2003 - 2008
VertMarkets 2001 - 2003
Gannon University 2001 - 2002
Skills
Marketing, Integrated Marketing, Strategy, Healthcare, Management, Leadership, Cross-functional Team..., Advertising, Competitive Analysis, Project Management, Lead Generation, Change Management, Budgets, Salesforce.com, Strategic Communications, Marketo
Education
Gannon University 1998 — 2000
MBA, 4.00 GPA, Master of Business Administration
PerfectServe, Inc. June 2014 - Present
PerfectServe December 2011 - June 2014
University of Tennessee August 2010 - December 2011
PerfectServe May 2011 - October 2011
Etrafficers, Inc. April 2007 - June 2010
Brigham Young University - Idaho August 2005 - April 2007
Skills
Adobe Creative Suite, MS Office Suite, Microsoft Office, Marketing, SEO, Strategy, Leadership, Start-ups, Management, Entrepreneurship, Integrated Marketing, Business Strategy, Research, SEM, Consulting, Public Speaking, Microsoft Excel, Social Media, PowerPoint, Project Management, Customer Service, Microsoft Word, Website Development, Salesforce.com, Social Networking, Market Research, Data Analysis, Social Media Marketing, Marketing Strategy, Time Management, Strategic Planning, Advertising, Business Development
Education
University of Tennessee-Knoxville - College of Business Administration 2010 — 2011
MBA, Entrepreneurship & Innovation
Brigham Young University - Idaho 2000 — 2006
B.A., Communication
PerfectServe September 2012 - Present
PerfectServe July 2010 - August 2012
QuadraMed Corp September 2005 - August 2010
Cerner Corporation November 2003 - August 2005
Siemens Medical Solutions December 1991 - November 2003
Dorenfest & Associates, Ltd., October 1988 - December 1991
HBO & Company (Now McKesson) February 1980 - October 1988
Skills
Contract Negotiation, Sales Management, Executive Reporting, Consulting Experience, Healthcare, Consultative Selling, New Business Development, Hospitals, Healthcare Information..., Strategic Planning, Healthcare IT, Contract Negotiations, Account Management, Sales Process, Change Management, Process Improvement, Business Strategy, Coaching, Solution Selling, Team Leadership, SaaS, Enterprise Software, Strategy Development, Start-ups, Business Management, Sales, EHR, EMR, C-Level Relationships, Strategic Partnerships, Healthcare Industry, Cross-functional Team..., Program Management, Strategy, Executive Management, Business Analysis, Marketing Strategy, Leadership, Management, Vendor Management, Team Building, Business Development, Product Management, Project Management, Consulting, CRM, Budgets, Customer Satisfaction, Competitive Analysis, Health Information...
Education
Lake Forest Graduate School of Management 1988 — 1990
MBA, Business Administration
University of Illinois at Urbana-Champaign 1975 — 1979
BA Liberal Arts, Psychology, Organizational Behavior
Lisega, Inc. USA March 2015 - Present
Agile Technologies October 2013 - February 2015
Restoration Services 2011 - 2013
PerfectServe 2010 - 2011
United States Army 2001 - 2009
Skills
Six Sigma, Contract Management, Leadership, Risk Management, Cross-functional Team..., Process Improvement, Change Management, Project Management, Operational Planning, Military, Process Engineering, Leadership Development, Continuous Improvement, Army, Strategic Planning, Organizational..., Organizational Behavior, Operational Excellence, Theory of Constraints, Continuous Process..., Statistical Data..., Financial Analysis, Lean Initiatives, Corporate Culture, Team Coordination, Data Analysis, CPM Scheduling, Operations Management, Coaching, Supply Chain, Business Strategy, Business Process..., Supply Chain Management, Value Stream Mapping, DMAIC, Quality Assurance, Kaizen, Quality Management, SPC, Industrial Engineering, Industrial Organization, Systems Engineering, Strategy, Training, Lean Manufacturing, Team Building
Education
University of Tennessee-Knoxville - College of Business Administration 2010 — 2011
MBA
United States Military Academy 1997 — 2001
BS
PerfectServe June 2012 - Present
OptumInsight April 2010 - June 2012
St Jude Medical May 2009 - April 2010
People Factor 1998 - 2009
Boston Scientific 1996 - 1998
Boston Scientific 1994 - 1996
McGladrey & Pullen 1990 - 1994
Skills
Organizational..., Human Resources, Leadership Development, Marketing, Sales, Medical Devices, Talent Acquisition, Recruiting, Talent Management, Change Management, Business Strategy, Organizational Culture, Employee Engagement, Acquisition Integration, Activator, Strategist, Achiever, Relator, Maximizer, Healthcare Consulting, Health Care, Healthcare, Sales Management, Strategic Planning, Start-ups, Hiring, Cross-functional Team..., Performance Management, Organizational..., Management Consulting, Team Building, Coaching, Project Management, Training, Strategy, Leadership, Management, Temporary Placement, Entrepreneurship, Project Planning, Professional Mentoring, Personnel Management, Onboarding, Executive Management, Process Improvement, Consulting
Education
Saint Mary's University of Minnesota 2014 — 2016
Master's degree, Organizational Leadership
University of Minnesota-Twin Cities 1982 — 1984
Bachelor of Arts (B.A.), Communications, Minor in Economics
PerfectServe August 2012 - Present
West-Com Nurse Call Systems, Inc. May 2008 - August 2012
Ricoh Business Systems 2006 - 2008
Premier, Inc. 2001 - 2006
Technium 2000 - 2001
Novation 1995 - 2000
VHA 1993 - 1995
VHA 1992 - 1993
Skills
National Account..., Healthcare Technology, Consultative Selling, Sales Management, Business Planning, Hospitals, Healthcare, Healthcare IT, Strategic Planning, New Business Development, Contract Negotiations, Customer Satisfaction, Contract Negotiation, Healthcare Information..., Account Management, Selling, Sales Operations, Customer Service, Sales Process, Process Improvement, Medical Technology, Strategy, Strategic Partnerships, Medical Devices, Business Development, Project Management, Competitive Analysis, Sales, Management, Leadership, Program Management, Enterprise Software, Outsourcing, Key Account Management, Negotiation, P&L Management, Training, Executive Management, Cross-functional Team..., Consulting, Solution Selling, Recruiting, Market Analysis, Pricing, Salesforce.com, Healthcare Industry, Healthcare Consulting, Channel Partners, Team Building, Healthcare Management
Education
Saint Louis University 1985 — 1989
BA
PerfectServe August 2012 - Present
Picis/OptumInsight June 2010 - August 2012
InformMed January 2007 - June 2010
OSF Hospital June 1991 - January 2007
Skills
Healthcare, Healthcare Information..., EHR, Informatics, EMR, HL7, Healthcare Consulting, Clinical Research, Hospitals, Healthcare Management, Nursing, Critical Care, Pediatrics, CPOE, HIPAA, Healthcare Industry, Physicians
Education
University of Iowa
BSN, Registered Nursing/Registered Nurse
PerfectServe, Inc. February 2015 - Present
PerfectServe, Inc. May 2013 - January 2015
PerfectServe, Inc. December 2011 - May 2013
PerfectServe April 2011 - December 2011
University of Tennessee January 2011 - December 2011
AttentionIT, Inc. September 2008 - October 2009
Apple Retail August 2007 - August 2008
JiJiJa, Inc. February 2007 - May 2007
MetLife May 2006 - August 2006
Meridian Securities Group LLC May 2004 - August 2005
Skills
Process Improvement, Business Development, Project Management, Market Research, Management, Consulting, Access, Marketing Strategy, Data Analysis, Financial Analysis, Training, Healthcare, Management Consulting, Team Leadership, Microsoft Excel, Entrepreneurship, Cross-functional Team..., Leadership, Business Analysis, Competitive Analysis, Process Consulting, Business Process..., Supply Chain Management, Start-ups, Marketing, Networking, Strategy, Salesforce.com, Strategic Planning, Visio, Excel, Visual Basic, Portfolio Management, Healthcare Information..., Healthcare Consulting, Information Technology, Strategic Communications, Mobile Communications, Mobile Technology, Apple, Marketo, Matrix Management, Program Management, Product Marketing, CRM, SaaS, Team Building, Forecasting, Strategic Partnerships
Education
University of Tennessee-Knoxville - College of Business Administration 2010 — 2011
Masters in Business Administration, Finance and Analytics
Maryville College 2004 — 2008
BA, International Business
The Chinese University of Hong Kong 2007 — 2007
Study Abroad, International Business
Pace University 2006 — 2006
Summer program, Summer internship program
PerfectServe January 2012 - Present
MedAssurant July 2010 - January 2012
Krames Patient Education Solutions July 2009 - June 2010
CarePages 2005 - 2008
UnitedHealth Group 2002 - 2005
CNA 1999 - 2002
Skills
Healthcare Information..., Healthcare Analytics, EMR, Hospital Sales, Team Building, New Business Development, SaaS, Sales, Miller-Heiman Strategic...
Education
Hope College 1994 — 1998
BA, Communications, Business
Georgetown University - The McDonough School of Business
Business and Government Affairs
PerfectServe June 2012 - Present
Tombras Group January 2003 - September 2010
Education
Butler University - College of Business Administration 1994 — 1998
Saratoga Eagle Sales & Service November 2013 - Present
Saratoga Eagle Sales & Service September 2011 - Present
PerfectServe March 2010 - August 2011
Cerner Corporation January 2009 - March 2010
Cerner Corporation September 2004 - December 2008
GE Healthcare February 2003 - September 2004
Noteworthy Medical Systems February 2000 - January 2003
GE Healthcare July 1998 - February 2000
GE Plastics November 1993 - July 1998
Education
Manhattan College 1984 — 1988
Albertus Magnus High School 1980 — 1984
PerfectServe February 2010 - Present
OwlNet Consulting April 2008 - Present
Skills
ASP.NET, .NET, Visual Studio, Microsoft SQL Server, WCF, Software Development, SDLC, LINQ, Agile Project Management, Subversion, ASP.NET MVC, Visual Basic, WinForms, NUnit, TFS, SaaS, Web Applications, Software Design, C#, Agile Methodologies, Scrum, Software Engineering, Enterprise Architecture, Visio, Web Development, Requirements Analysis, WCF Services, VBA, SharePoint, AJAX, SQL, XML, Databases, Architecture, T-SQL, Software Project..., Integration, jQuery, Enterprise Software, Database Design, Web Services, C# 4.0, C# 3.0, Android Development, Git, Visual SVN, Android SDK, SSRS, Architectures, Android
Education
Tennessee Technological University 1982 — 1986
Bachelor of Science (BS)
PerfectServe September 2013 - Present
Bankers Life and Casualty March 2012 - June 2013
B&W Y-12 LLC May 2011 - March 2012
University of Tennessee Research Foundation October 2010 - May 2011
Trane June 2008 - May 2010
Skills
Process Improvement, Leadership, Business Development, Project Management, Engineering, Program Management, Negotiation, Team Leadership, Analysis, Strategy, Market Research, Cross-functional Team..., Sales, Account Management, Data Analysis, Business Strategy, Management, Product Development, Operations Management, Marketing, Contract Management, Engineering Management, Team Building, Supply Chain Management, Training, Marketing Strategy, Sales Negotiations, Selling, Technology Transfer, Healthcare, Healthcare Information...
Education
University of Tennessee-Knoxville 2010 — 2011
Master of Business Administration (MBA), Marketing
Rensselaer Polytechnic Institute 2004 — 2008
BS, Industrial and Management Engineering
Shelby County Schools August 2013 - August 2014
DialAmerica March 2013 - July 2013
PerfectServe June 2012 - July 2013
University of Tennessee March 2010 - May 2012
Bounce-n-Fun Events Rental February 2008 - May 2012
Skills
Microsoft Office, PowerPoint, Microsoft Word, Final Cut Pro, Public Speaking, Research, Facebook, Editing, Video Editing, Creative Writing, Video Production, Windows, Music Production, Time Management, Teamwork
Education
The University of Memphis 2014 — 2017
MA/Ed.S, School Psychology
Capella University 2013 — 2014
Counseling Psychology
University of Tennessee-Knoxville 2008 — 2012
Bachelor of Arts (B.A.), Psychology
Cellular Sales June 2012 - Present
PerfectServe January 2012 - May 2012
Paragon Executive Intelligence June 2011 - July 2011
AAFES August 2007 - August 2008
Skills
Training, Sales, Time Management, Customer Service, Leadership, Customer Satisfaction, Team Building, Teamwork, Social Networking, PowerPoint, Microsoft Office, Team Leadership, Microsoft Excel, Social Media, Public Speaking, Call Centers, Microsoft Word, Customer Support, Data Analysis, Captivate
Education
University of Tennessee-Knoxville - College of Business Administration 2008 — 2012
Bachelors, Management and International Business, 3.31
Vilseck High School 2005 — 2008
High School Diploma, 4.1 GPA
PerfectServe, Inc. May 2014 - Present
PerfectServe February 2013 - May 2014
PerfectServe April 2012 - February 2013
PerfectServe March 2011 - April 2012
PerfectServe April 2001 - March 2011
Community Network Services August 1997 - April 2001
Skills
Hospitals, Healthcare Information..., EMR, Healthcare Consulting, Healthcare, HIPAA, EHR, Process Improvement, Managed Care, Visio, Software Documentation, Healthcare Management, HL7, Informatics, Physicians, Software Implementation, Performance Improvement, Healthcare Industry, Epic Systems
Education
Georgia Southern University 1989 — 1993
B.S., Family and Child Studies
Georgia Institute of Technology October 2014 - Present
Georgia Institute of Technology January 2013 - October 2014
University of Tennessee, Center for Executive Education January 2012 - December 2012
PerfectServe May 2012 - August 2012
Mandarin Restaurants Corporation April 2010 - July 2011
Education
University of Tennessee-Knoxville - College of Business Administration 2011 — 2012
MBA
Wingate University
Bachelor of Arts
PerfectServe July 2012 - Present
Pershing Yoakley & Associates August 2009 - June 2012
Skills
Strategic Planning, Project Coordination, Performance Improvement, Hospitals, Policy Analysis, Healthcare, Public Policy, Non-profits, Program Management, Process Improvement, Leadership Development, Program Evaluation, Project Management, Healthcare Management, Public Speaking, Nonprofits, Healthcare Consulting, Research, Informatics, Community Outreach, Fundraising, Leadership, Healthcare Information..., Data Analysis, Physicians, HIPAA, Management
Education
Carnegie Mellon University 2008 — 2009
MS, Health Care Policy and Management
University of Tennessee-Knoxville 2006 — 2008
BA, Political Science
High School
The Contributor newspaper July 2013 - Present
Self-Employed January 2010 - Present
Williamson Herald January 2013 - July 2013
Williamson Herald July 2012 - January 2013
U.S. Environmental Protection Agency June 2009 - June 2010
"Eating to Win with America's #1 Food Coach" February 2005 - May 2009
PerfectServe October 2007 - August 2008
Vanderbilt University September 1998 - July 2007
"Nashville In Review" newspaper August 1995 - August 1998
Skills
Graphic Design, Publications, Editing, Contract Negotiation, Project Planning, Copywriting, Publishing, Editorial, Journalism, Newspapers, Magazines, Books, Photography, Copy Editing, Proofreading, Marketing, Media Relations, Press Releases, Social Media
Education
Belmont University 1991 — 1994
Bachelor of Arts (BA), Journalism
Star Construction, LLC (Contracted through ARG FInancial Staffing) June 2014 - February 2015
PerfectServe October 2012 - May 2014
Skills
Retail, Store Management, Loss Prevention, Cashiering, Inventory Control, Inventory Management
Education
Tennessee Wesleyan College 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Accounting
Athens Technical College
Associate of Arts and Sciences (AAS), Accounting
PerfectServe 2010 - Present
University of Tennessee August 2009 - December 2009
Helen Ross McNabb Center June 2009 - July 2009
University of Tennessee MBA Program March 2009 - May 2009
Lowe's May 2007 - November 2007
WaxWorks VideoWorks April 2002 - May 2007
The Berry Company May 2001 - April 2002
Disc Jockey Music Stores May 1995 - February 2001
Skills
Cross-functional Team..., CRM, New Business Development, Project Management, Financial Analysis, Market Analysis, Personnel Management, Inventory Planning, Marketing Strategy, Advertising, Market Research, Forecasting, Sales, Inventory Management, Account Management, Marketing, Leadership, Competitive Analysis, Sales Process, Process Improvement, Sales Management, Sales Operations, Program Management, Strategy, Salesforce.com, Customer Satisfaction
Education
Haslam College of Business at the University of Tennessee 2008 — 2009
MBA, Finance
University of Tennessee-Knoxville 1986 — 1990
B.S., Marketing
PerfectServe, Inc. December 2014 - Present
PerfectServe July 2012 - December 2014
American College of Healthcare Executives June 2011 - June 2012
James A. Haley VAMC January 2010 - May 2011
USF- Sociology March 2009 - January 2010
Enterprise Rent a Car November 2007 - March 2009
Skills
Healthcare Management, Customer Service, Hospitals, Healthcare, Access, Public Speaking, Data Analysis, Research
Education
University of South Florida 2009 — 2011
MHA, Health Policy & Managment
University of South Florida 2003 — 2007
BA, Humanities and Religious Studies
PerfectServe, Inc. August 2015 - Present
Law Offices of Gary Dawson March 2008 - Present
PerfectServe November 2013 - August 2015
Deus Computer Consulting January 2012 - November 2014
PerfectServe, Inc. May 2013 - November 2013
PetSmart February 2008 - April 2013
Skills
Computer Hardware, Computer Repair, Computer Maintenance, Microsoft Exchange, Windows 7, Windows XP, Help Desk Support, Active Directory, Technical Support, Windows Server, Citrix, OS X, Printers, Software Installation, Spiceworks, Customer Service, Network Administration, Leadership, Process Improvement, Project Management, Troubleshooting, Access, Microsoft Excel, Microsoft Office, Team Leadership, Software Documentation
Education
University of Tennessee-Knoxville 2007 — 2013
Journalism and Electronic Media, Visual Productions, Cinema Studies
Pellissippi State Community College 2010 — 2011
PerfectServe, Inc. December 2014 - Present
PerfectServe, Inc. June 2013 - December 2014
PerfectServe April 2011 - June 2013
LynxIT solutions July 2010 - March 2011
PerfectServe September 2007 - May 2010
CareerBuilder.com 2006 - 2007
University of Illinois at Urbana-Champaign August 2002 - April 2006
Skills
Healthcare, Hospitals, Healthcare Information..., HIPAA, Process Improvement, Project Management, Healthcare Consulting, Training, Physicians, Informatics, Strategy, Healthcare Industry, Data Analysis, Strategic Planning, Management, Leadership, Cross-functional Team..., Visio, Access, Start-ups, Sales Operations, Change Management, Salesforce.com, Customer Service, Health Information..., Account Management, Competitive Analysis, Team Leadership, Market Research, Sales Process, HL7, Product Development, Android
Education
University of Illinois at Urbana-Champaign 2002 — 2006
M.S., Biochemistry
University of Michigan 1997 — 2001
B.S., Molecular Biology
Paradym, Inc. July 2015 - Present
PerfectServe, Inc. October 2014 - July 2015
PerfectServe April 2011 - October 2014
CVS Caremark Corporation January 2001 - February 2012
First Tennessee Bank March 2008 - April 2011
Skills
Troubleshooting, Customer Service, Team Leadership, Technical Support, PowerPoint, Interviewing Skills, Critical Thinking, Analytical Skills, Recruiting, iPhone, Android, Social Networking, Competency Based..., Pharmacy Practice, College Recruiting, Project Planning, Onboarding, Planning Budgeting &..., Trade Shows, Business Networking, Hiring Employees, Applicant Tracking..., Interviews, Management, Training, Process Improvement, Leadership, Hiring, Team Building, Microsoft Excel, Time Management, Healthcare
Education
Tusculum College 2005 — 2007
Bachelor's degree, Organizational Leadership
Pellissippi State Community College 1998 — 2004
Associate's degree, General Studies
PerfectServe, Inc. August 2014 - August 2015
PerfectServe, Inc. January 2014 - August 2014
PerfectServe September 2005 - January 2014
Carrabba's Italian Grill February 2000 - December 2005
International Trade Center SBDC September 1997 - December 1998
Skills
Leadership, Visio, Process Improvement, Customer Service, Management, Project Management, Team Leadership, Troubleshooting, Human Resources, Software Documentation, PowerPoint, Microsoft Excel, Teamwork, Program Management, Outlook, Training, Microsoft Office, Marketing, Data Analysis, Microsoft Word, Account Management, Team Building, Public Speaking, Sales, Event Planning, Salesforce.com, Organizational..., Time Management, Customer Support, Basic HTML, SQL
Education
Tusculum College 2015 — 2016
Master of Business Administration (M.B.A.), Change Management
Tusculum College 2013 — 2014
Bachelor's Degree, Human Resources Management and Services, Magna Cum Laude
Pellissippi State Community College 2002 — 2005
Associate of Science (A.S.), Business Administration and Management, General
University of Tennessee-Knoxville 1996 — 1998
Bachelor of Science (BS), International Business
PerfectServe December 2011 - Present
Morris Bean & Company July 2010 - Present
PatientSafe Solutions October 2010 - September 2011
Premier, Inc. September 2009 - October 2010
Premier, Inc. January 2008 - September 2009
Premier, Inc. July 2006 - January 2008
Premier, Inc. July 2004 - July 2006
Premier, Inc. July 2003 - July 2004
Skills
Product Development, Revenue Cycle Management, Informatics, Public Speaking, Account Management, Consulting, Leadership Development
Education
Queens University of Charlotte 1998 — 2000
MSN, Nursing
Cardinal Stritch University 1992 — 1994
Nursing
PerfectServe April 2013 - April 2014
Caritas St. Elizabeth's Medical Center 2007 - 2009
Long Beach Memorial Medical Center, Miller Children's Hospital October 2002 - March 2005
Memorial Hospital 1999 - 2002
American World 1998 - 1999
Long Beach Memorial Medical Center February 1996 - December 1997
Saddleback Memorial Hospital October 1993 - March 1996
Skills
Healthcare, Nursing, Clinical Research, Clinical Trials, Acute Care, Healthcare Management, Pediatrics, Hospitals, Emergency Room, BLS, Critical Care, ACLS, Patient Safety, Nursing Education, PALS, Patient Education, EMR, ICU, Patient Advocacy, Medical Devices, EKG, EHR, Cpr Certified, Healthcare Information..., Phlebotomy, Quality Improvement, Public Health, HIPAA, Telemetry, Inpatient, Wound Care, Medication..., Healthcare Consulting
Education
California State University-Long Beach 1983 — 1987
BSN, Nursing
PerfectServe, Inc. October 2014 - Present
Perfectserve February 2008 - November 2014
Asurion October 2006 - January 2008
AllScripts April 2006 - 2006
MedSolutions April 2004 - April 2005
Marketlinx April 2003 - April 2005
GE Network Solutions October 2001 - April 2003
Terion Corporation October 1997 - October 2001
Blockbuster September 1996 - May 1997
Harris Corporation October 1989 - February 1996
Skills
Software Project..., Software Development, Databases, Database Design
Education
University of Central Florida 1985 — 1988
Bachelor of Science, Computer Science
Next Level Focus December 2007 - Present
PerfectServe July 2006 - December 2007
NetLearning (a division of HealthSource) May 2000 - July 2006
Skills
Training, Strategic Planning, Start-ups, Management, Process Improvement, Integration, Healthcare, Strategy, Product Management, Team Building, Human Resources, Marketing, Product Development, Talent Management, Leadership, Project Management, Consulting
Education
Tusculum College 2007 — 2009
MA, Human Resource Development
Pellissippi State 1999 — 2001
AAS, Computer Science Technology
University of Tennessee-Knoxville 1994 — 1998
Bachelor of Science (BS), Human Ecology
Halls High School
Zynx Health October 2014 - Present
PerfectServe November 2010 - October 2014
RelayHealth August 2005 - November 2010
Skills
Healthcare Information..., Process Improvement, Account Management, Project Management, Cross-functional Team..., Customer Service, EHR, EMR, HIPAA, Healthcare, Hospitals, Change Management, New Business Development, Outlook, Program Management, SaaS, Salesforce.com, Strategic Planning, Team Building, Visio
Education
St. Norbert College 1992 — 1996
Bachelor of Business Administration (B.B.A.)
Leerink Partners LLC September 2015 - Present
Sequoia Capital April 2012 - Present
AirStrip Technologies September 2012 - Present
Lifecode, Inc. August 2012 - Present
Health Catalyst August 2012 - Present
Natera October 2011 - Present
PerfectServe 2012 - Present
ZirMed 2012 - Present
SCIO Health Analytics® April 2014 - Present
Skills
Healthcare Information..., Healthcare IT, Healthcare Consulting, SaaS, EMR, Population Analytics, Accountable Care..., Care Management, Clinical Transformation, Revenue Cycle Management, Healthcare Strategy, Corporate Strategy, M&A experience, Healthcare, Business Strategy, Accountable Care, Analytics
Education
Harvard Business School
PMD
Marquette University
BA
DeRoyal November 2014 - Present
Zalk Interactive February 2013 - October 2014
PerfectServe June 2012 - February 2013
PIPS Technology September 2010 - June 2012
Nucsafe, Inc April 2005 - April 2010
GE Medical Systems June 1998 - April 2005
Knoxville Utilities Board March 1987 - June 1998
L. F June 1986 - October 1986
Skills
Microsoft SQL Server, Agile Methodologies, Databases, Access, C#, Software Development, Visual Basic, Java, VB.NET, Visual Studio, SQL, .NET, Project Management, Testing, Subversion, Troubleshooting, Software Design, C++, Oracle, OOP, System Architecture, Software Documentation, Operating Systems, Software Engineering, XML, WCF, ASP.NET MVC, AJAX, T-SQL, jQuery, Web Applications, WPF, TFS
Education
University of Phoenix 2003 — 2005
BS, Information Technologies
Pellissippi State Technical Community College 1983 — 1987
Associate Degree, Computer Science Technology
Health Catalyst August 2014 - Present
par8o July 2013 - Present
Health Catalyst March 2013 - Present
PerfectServe May 2011 - Present
Noxilizer January 2011 - Present
NeoChord November 2007 - Present
Celleration (acquired by Alliqua BioMedical) August 2007 - February 2015
CHV Capital / Indiana University Health July 2007 - August 2014
Indiana University 2005 - 2007
Rose-Hulman Ventures 2001 - 2007
Skills
Economic Development, Medical Devices, Start-up Ventures, Healthcare, Management Consulting, Venture Capital, Corporate Development, Strategic Planning, Business Development, Mergers, Executive Management, Fundraising, Team Building, Non-profits, Entrepreneurship, Commercialization
Education
University of Notre Dame - Mendoza College of Business 2007 — 2009
MBA
DePauw University 1992 — 1996
BA, Sociology & Economics
Harvard Business School
Executive Education Certificate: Making Corporate Boards More Effective
Leverage Healthcare October 2012 - Present
D'Shell Designs December 2004 - Present
PerfectServe 1996 - 2005
Progressive Insurance 1988 - 1990
Skills
Gems, Fashion Design, Jewelry Design, Jewelry, Fashion, Handmade Jewelry, Sales
Education
University of Connecticut 1981 — 1985
Bachelor's, Graphic Design & Human Resources
Edge Communications 2013 - Present
PerfectServe 2008 - Present
perfectserve 2008 - Present
Western University of Health Sciences 2007 - Present
heartland information systems 2002 - Present
Benchmark n 2005 - 2009
Alteer Corporation 2004 - 2008
Heartland Information Services 2002 - 2005
appexion 2001 - 2003
edix corporation 1996 - 2000
Skills
Healthcare, Strategic Planning, Program Management, Hospitals, Healthcare Information..., Team Building, New Business Development, Project Management, Leadership, Start-ups, Marketing Strategy, EHR, Coaching, Customer Service, Healthcare Management, Budgets, Team Leadership, Business Strategy, Process Improvement, Management, Public Speaking, Medical Devices, Strategy, Business Development, Sales, Change Management, Entrepreneurship, Contract Negotiation, Account Management, Leadership Development, Cross-functional Team..., Training, Management Consulting, Executive Management
Education
University of Northern Iowa 1965 — 1966
Master's degree
University of Minnesota-Twin Cities 1958 — 1961
St. Cloud State University 1957 — 1961
ba, mathematics
PerfectServe July 2006 - Present
Accuship July 1999 - July 2006
Education
University of Tennessee-Knoxville 1990 — 1997
BA, MA
Austin Peay State University 1987 — 1988
PerfectServe, Inc. January 2015 - Present
PerfectServe September 2005 - December 2014
Industrial Cleaning Management May 2004 - August 2005
Skills
Contact Center..., Workforce Management, Communication Skills, Talent Management, Business Analysis, Managing Workflow, Customer Experience, Interviews, Change Management, Leading Change, Department..., Financial Modeling, Department Budgeting, CRM, Metrics, Quality Management, Employee Training, Vendor Management, Visio, Project Management, Microsoft Excel, Process Improvement, EHR, Strategic Planning, Team Leadership, Healthcare, Customer Service, Microsoft Office, Cross-functional Team..., Contract Negotiation, PowerPoint, Leadership, Healthcare Information..., Access, SharePoint, Time Management, Software Documentation, Troubleshooting, Account Management, Outlook
Education
University of Tennessee-Knoxville - College of Business Administration 1999 — 2003
Bachelor of Science (BS), Business Administration, Management and Operations
Sears Holdings Corporation - Kmart July 2015 - Present
National Fitness Center South Club July 2014 - June 2015
Walmart May 2014 - July 2014
PerfectServe September 2012 - March 2014
ResCare July 2012 - August 2012
Building Systems Technology, Inc. January 2011 - May 2012
Accounting Principals September 2010 - January 2011
XXX January 2010 - September 2010
Wackenhut Services Inc. January 2008 - January 2010
Metron North America November 2003 - September 2005
Skills
Customer Service, Microsoft Office, Outlook, Access, Microsoft Word, Project Management, Receptionist Duties, Filing, Vehicle Tracking, Data Entry, Telephone Skills, Training, Spreadsheets, Event Planning, Microsoft Excel
Education
South College 2013 — 2015
Associate of Science (A.S.), Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
Roane State Community College 2012 — 2013
Associate of Science (A.S.), General Studies, 4.0
Central Bible College 1993 — 1996
B.A. Theology & Deaf Ministry, Bible & American Deaf Culture
Christ for the Nations Institute 1989 — 1991
Certificate, Bible & American Sign Language
University of Phoenix October 2014 - Present
Westland Children's Academy August 2013 - January 2015
Perfectserve March 2013 - August 2013
Daphne East Elementary August 2011 - May 2012
Baldwin county board of education December 2011 - March 2012
Belk September 2008 - September 2010
Skills
Retail Sales, Retail, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Promethean Board, Education, Office Equipment, Phone Skills, Phone Etiquette, Organization, Customer Satisfaction, Customer Service, Teamwork, Time Management, Instructional Design, TechSmith Snagit, Business Writing, Detailed Organization, Highly detail oriented, Enthusiastic..., Enthusiasm to learn, Communication Skills, Blended Learning, Lesson Planning, Adapt Quickly to Change, Telephone Skills, Team Building, Teaching, Leadership, Public Speaking, Training, Classroom, Instructional Technology, E-Learning, Coaching, K-12
Education
University of Phoenix 2014 — 2016
Master's degree, Adult education and training
University of South Alabama 2008 — 2012
Bachelor's of Science, Elementary Education and Teaching
PerfectServe, Inc. January 2014 - Present
PerfectServe April 2011 - January 2014
Rush University Medical Center November 2003 - April 2011
Rush University Medical Center November 2004 - November 2007
Palmetto Richland Memorial Hospital May 1999 - October 2003
Daybreak Crisis Pregnancy Center January 1995 - January 1999
Skills
Healthcare, Hospitals, Healthcare Management, EMR, Leadership, Training, Medical Devices, Software Documentation, Program Management, Management, Medicine, Project Management, Treatment, Fundraising, Human Resources, Policy, Healthcare Information..., Public Relations, Administration, HIPAA, Process Improvement, EHR, Healthcare Consulting, Strategic Planning
Education
Roosevelt University 2008 — 2010
Masters Business Administration, Health Care Administration
Columbia International University 1995 — 2000
Bachelor of Science, Respiratory Care
TeamHealth June 2015 - Present
TeamHealth August 2014 - June 2015
Rush Fitness Company July 2007 - August 2014
PerfectServe 2001 - 2007
Housecall Medical Resources 2000 - 2001
Skills
Windows Server, Microsoft Exchange, VoIP, Nortel, Telecommunications, Windows 7, ESET, Vendor Management, VMware, Switches, System Administration, Disaster Recovery, Software Documentation, Active Directory, VPN, Information Technology, Management, Windows, Networking, IT Operations, Servers, Data Center, Virtualization, Citrix, Visio, VMware ESX, Team Leadership, DNS, Firewalls, Network Administration, IT Management, Technical Support, Infrastructure, Wireless Networking, DHCP, Windows XP, Help Desk Support, Cloud Computing, Microsoft Technologies, Integration, Troubleshooting, Computer Hardware, IT Strategy, OS X, Software Installation, Project Management, Enterprise Software, Operating Systems, Consulting, Telephony
Education
East Tennessee State University 1996 — 2000
Bachelor of Science (B.S.), Geography
PerfectServe, Inc. September 2013 - January 2015
Caris Healthcare LP January 2013 - July 2013
PerfectServe June 2012 - January 2013
Covenant Health August 2012 - December 2012
East Tennessee State University January 2011 - December 2012
Focus Healthcare of TN April 2011 - September 2011
Private Employer July 2007 - August 2010
Blue Cross Blue Shield of TN March 2010 - May 2010
Private Employer July 2006 - December 2009
Summit Medical Group, PLLC November 2005 - April 2007
Skills
Microsoft Office, Excel, Word, PowerPoint, Research, Customer Service, Writing, Public Speaking, Outlook, Customer Relations, Supervisory Skills, Administrative Support, Data Entry, Scheduling, Problem Solving, Mental Health, Office Management, Teamwork, Telephone Skills, Spreadsheets, Time Management, Electronic Health..., Software Implementation, Software Training, Community Outreach, Customer Engagement, Patient Advocacy, Microsoft Excel, Microsoft Word, Process Scheduler, Process Improvement, Software Documentation, Training, Sales, Administrative..., Healthcare Management, Quality Assurance, Troubleshooting, Strategic Planning, Project Management, Access, Administration, Community Health, Visio, Epidemiology, Healthcare
Education
Lincoln Memorial University 2015 — 2017
Associate of Science (AS)
Roane State Community College 2014 — 2016
Associate of Applied Science
East Tennessee State University 2011 — 2012
Master of Public Health (MPH)
East Tennessee State University 2009 — 2010
Bachelor of Science
Roane State Community College 2006 — 2008
Associate of Science
The Advisory Board Company August 2015 - Present
Rush University Medical Center November 2014 - August 2015
PerfectServe March 2012 - November 2014
Accretive Health May 2011 - April 2012
Skills
Healthcare Information..., Hospitals, EHR, EMR, Healthcare Management, Process Improvement, HIPAA, Physicians, Leadership, Healthcare Consulting, Healthcare, Healthcare Industry, Health Policy, Informatics, Analytics, Process Change..., User Training, Workflow Optimization, Outcomes Measurement, Project Management, Client Relations Skills, Process Consulting, Mobile Communications, Operational Efficiency, Data Analysis
Education
Loyola University of Chicago 2009 — 2011
MPH, Health Policy and Health Management
Purdue University 2004 — 2008
BS, Health Administration
EnergySolutions September 2011 - Present
PerfectServe April 2006 - August 2011
Skills
VMware, Windows Server, Microsoft Exchange, Windows, Active Directory, VMware View, DFS, Powershell
Education
Fountainhead College of Technology 2001 — 2002
PerfectServe October 2011 - Present
Mid East Community Action Agency August 2010 - May 2011
Mid East Community Action Agency January 2008 - May 2009
Skills
HIPAA, Healthcare, Hospitals, Software Documentation, Visio, Access, Process Improvement, Outlook, Troubleshooting, XP, Customer Service, Microsoft Exchange
Education
University of Phoenix 2008 — 2010
Master's degree, Elementary Education and Teaching
University of Tennessee-Knoxville 2005 — 2007
Bachelor of Arts (B.A.), Psychology
Orthopaedic Associates of Michigan April 2011 - Present
PerfectServe March 2008 - March 2011
Grand Valley State University January 2004 - December 2006
Education
Grand Valley State University 2001 — 2006
Bachelor of Business Administration (B.B.A.), Marketing
Grand Valley State University 2001 — 2006
Bachelor of Science (BS), Fine Art