PFS Web
Industry: ECommerce company
DescriptionPFSweb, Inc. is an international provider of eCommerce solutions most well known as a leading business-to-business and direct-to-consumer order fulfillment and customer service provider. Headquarters: Allen, TX CEO: Mike Willoughby CFO: Thomas J. Madden Subsidiaries: PFSweb BV SPRL, Conexus, eCOST.com,
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PFS Web Employees
Regional Adjustment Bureau October 2009 - August 2012
Lady Foot Locker June 2006 - March 2009
PFS Web October 2004 - March 2006
Be Be Inc January 2004 - September 2004
ALSAC St Jude Children Research Hospital April 2003 - November 2003
Skills
Skip Tracing, Research, Customer Service, Database Administration, Microsoft Office, Strategic Planning, Business Strategy, Marketing Strategy, PowerPoint, Team Building, Negotiation, Microsoft Excel, Microsoft Word, Photoshop, Adobe Creative Suite, Fundraising
Education
Strayer University 2010 — 2013
Working on Bachelor Of Science, Health/Health Care Administration/Management
East High School 1997 — 2001
High School Diploma, Academics
Conduit Global January 2015 - Present
William-Sonoma October 2013 - December 2014
PFS-Web May 2011 - September 2012
Rust College August 2007 - March 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, HTML
Education
Rust College 2007 — 2012
Still Attending, Sociology
LeMoyne-Owen College
Conair Corporation February 2015 - Present
Munchkin 2012 - February 2015
Curtis International - Toronto April 2010 - 2012
Sony DADCC - Toronto October 2009 - April 2010
FGL Sports Ltd May 2007 - April 2010
PFSweb September 2004 - May 2007
FedEx September 2005 - November 2006
PFS Web April 2001 - May 2006
Future Shop November 2001 - September 2004
Skills
Process Improvement, Reverse Logistics, Training, ERP, Logistics Management, Analysis, Management, Transportation..., Supply Chain..., Customer Satisfaction, Leadership
Education
Centennial College 2006 — 2008
Diploma, Logistics and Supply Chain Management
Francis Libermann 1989 — 1993
High School
Aflac September 2011 - Present
Tennessee Baptist Missionary & Educational Convention, Inc. January 2010 - April 2011
PFS Web October 2008 - December 2008
Chrysler Financial July 2008 - September 2008
Foot Locker, Inc February 2008 - June 2008
Verizon Wireless June 2006 - June 2007
FedEx, Inc September 2003 - June 2006
Tennessee Valley Authority August 1999 - August 2003
Skills
Disability Insurance, Insurance, Consultancy
Education
University of Phoenix 2007 — 2011
Master, Business Administration
The University of Memphis 1999 — 2003
B.B.A., Finance
Harley-Davidson Financial Services April 2007 - Present
Harley-Davidson Financial Services April 2007 - Present
PFS WEB April 2006 - November 2006
Cingular Wireless August 2003 - October 2005
Skills
Outlook, Customer Service, Training, Process Improvement, Call Center, Credit, Avaya, Vendor Management, Customer Experience, Coaching, Sales, Management, Software Documentation, Leadership, Customer Satisfaction, Relationship Management, Banking, Operations Management, Team Building, Call Centers, Customer Retention, Microsoft Excel, Team Leadership, Microsoft Word, PowerPoint, Risk Management, Strategic Planning, Financial Analysis, Budgets
Education
Collin County Community College 2011 — 2015
Associate of Science (AS), Legal Assistant/Paralegal
Collin County Community College 2011 — 2015
Bryan Adams High School 1996 — 2000
Cornerstone Baptist Church 2009 - Present
PFS Web 2003 - 2006
Riverton Police Department 1992 - 1995
Education
Liberty University 2008 — 2010
M.B.A., Business / HR Core
Liberty University 1986 — 1989
M.A., Psychology/Counseling
Criswell College 1981 — 1985
B.A., Bible
AMSC August 2013 - Present
American Superconductor Corporation September 2008 - August 2013
AMSC March 2006 - September 2008
Kelly Services 2005 - 2006
PFS Web April 2003 - September 2004
Skills
Employee Relations, HRIS, Recruiting, Talent Acquisition, Management, Human Resources, Applicant Tracking..., Onboarding, Performance Management, Talent Management, Organizational..., Employee Benefits, Benefits Administration, Deferred Compensation, Workforce Planning, Temporary Placement, Program Management, Strategic Planning, Employee Engagement, FMLA, Succession Planning, Compensation & Benefit, Performance Appraisal, Leadership Development, ADP Payroll, New Hire Orientations, HR Policies, Payroll, Training, Screening, Interviews, Coaching, Internet Recruiting, Leadership, Staffing Services, Employment Law, Change Management, Administration, Temporary Staffing, Customer Service, Employee Training, Vendor Management, Sourcing, Screening Resumes, Process Improvement, Team Building, Strategy, Mergers & Acquisitions, Contract Recruitment, Conflict Resolution
Education
University of North Texas
Irmo High School 1992 — 1995
Diploma, General Studies
Wells Fargo August 2013 - February 2015
Medtronic Spine & Biologics March 2012 - March 2013
The Regional Medical Center at Memphis March 2012 - March 2013
Hilton Worldwide January 2011 - March 2012
EYE-CON COUTURE March 2008 - September 2011
TRIMALLACOURT April 2008 - January 2010
Luxottica Group December 2007 - June 2009
PFS Web January 2007 - January 2008
Skills
—Excellent Customer..., —Troubleshooting/..., —Up-Selling/Sales..., —Customer Order..., —In store sales, —Phone and Computer..., —Complaint Handling, —Reports &..., Word, Excel,..., SAP MDM, Siebel, CRM Integration
Education
Jackson State University 2009 — 2010
Business Administration, Management and Operations
University of Phoenix
The American Heart Association March 2007 - Present
American Heart Association March 2006 - April 2007
Yusen Global Logistics November 2005 - February 2006
PFS Web August 2004 - November 2005
CVM Solutions May 2004 - August 2004
Austin-Tetra April 2003 - April 2004
Software Spectrum October 1997 - June 1999
Stream International October 1996 - October 1997
Skills
Program Management, Management, Microsoft Excel, Project Planning, Outlook, Analysis, Vendor Management, Quality Assurance, Marketing Strategy, Customer Satisfaction, Microsoft Word, Social Media, HTML, Sales, Training, Problem Solving, Fundraising, Budgets, IT Solutions, Nonprofits, Troubleshooting, Leadership, Networking, Event Planning, Marketing, Technical Support, Social Networking, Databases, Windows 7, Security, Help Desk Support, Operating Systems, Information Technology, System Administration, Microsoft Office, Team Building
Education
University of North Texas 2002 — 2007
Bachelor of Arts, International Studies
Richland Community College
Certificates, Computer Networking/PCs/Admin/MCP
Frozen Glory Energy Group 2007 - Present
PFS Web April 2004 - January 2007
E Janee Cosmetiques February 2002 - May 2004
Skills
Account Management, Contract Management, Contract Negotiation, Inventory Management, Order Management, Call Center Development, Windows XP Pro, Microsoft Office, Web Applications, Social Media Marketing, Social Media Consulting, Strategic Communications, Energy Industry, Electricity Markets, Project Management..., contractual compliance..., Distribution Strategies, Distributed Systems, Bid Strategy, Bid Preparation, Event Management, Display Advertising, POP Displays, Product Display, Product Development, Product Management, Product Launch, Non-profit..., Non-profit Volunteer, Non-profits..., Non-profit Program..., Non-profit Director, Fair Trade, Facebook Marketing, Google Analytics, Licensing Negotiations, License Management, National Accounts, News Writing, Commercial Management, Commercial Account..., Media Production, Continuity Management, Advertising, Property Management, Business Strategy, Strategic Planning, Strategic Partnerships, Strategy, Management
Education
Hardin-Simmons University 1994 — 1996
B.A. English/ Speech Communications, Pre-Law, Public Relations, Marketing, Advertising, Business Communications
PFS Web November 2013 - Present
Spherion July 2007 - September 2009
Kimball Hill Homes June 2004 - February 2006
Skills
Customer Service, Internet, Internal Communications, Avaya, Sterling Commerce, Microsoft Office, Microsoft Word, Spreadsheets, Printers, Typing, Microsoft Excel, Troubleshooting, Lotus Notes, Customer Satisfaction, Team Building, Training, Leadership, Account Management, Data Entry, Call Centers, Telephone Skills
Education
Houston Community College 1994 — 1995
Trinity Valley Community College 1992 — 1993
Certification, EMT, 4.0
PFS Web June 2014 - Present
Starbucks Coffee Company October 2009 - June 2014
Biomechanics + July 2007 - November 2009
Skills
Customer Service, Management, Store Management, Retail, Fitness, Sales, Inventory Management, Store Operations, Retail Sales, Inventory Control, Training, Microsoft Word, Coaching, Profit, Driving Results, Employee Training, Windows & Mac operating..., Microsoft Excel, Forecasting, Profit and Loss Analysis, Strategic Planning, Analysis, Leadership, Program Management, JD Edwards, Oracle E-Business Suite, Warehouse Management, Distribution Center..., Call Centers, Demandware, Customer Satisfaction, Time Management, Team Building, P&L, Project Management
Education
The University of Texas at Dallas 2004 — 2007
with a BA, Historical Studies
Richardson High School 1994 — 1997
PFS Web
Education
University of Washington 2008 — 2009
FMP, Facility Management
University of Phoenix 2006 — 2008
MBA, Global Management
University Of Phoenix (Online) 2004 — 2006
BSBM, Business Management
PFSWeb November 2004 - Present
PFS Web 2006 - 2008
PFSweb October 2004 - January 2006
Skills
Logistics, Supply Chain Management, ERP, Project Management, Warehousing, Cross-functional Team..., Account Management, Project Planning, 3PL, Supply Chain, Operations Management, Business Process, Warehouse Management, Procurement, Management, Process Improvement, Supply Chain..., Business Development, Vendor Management, Contract Negotiation, Logistics Management, Change Management, Transportation, Reverse Logistics, Team Building, Six Sigma, Inventory Management, MS Project, Sourcing, SAP, Analysis, Budgets, Team Leadership, International Logistics, Business Process..., Microsoft Office, Program Management, Microsoft Excel, Access, Forecasting, Strategic Planning, Quality Assurance, Retail, Training, Business Analysis, Leadership, Customer Service, Materials Management, Integration, Software Documentation
Education
The University of Memphis 1995 — 1999
Granberry Properties, Inc. January 2013 - Present
Pursuant February 2011 - July 2012
UniComData May 2011 - February 2012
Christ Church Plano March 2009 - June 2011
MPower Systems June 2003 - 2009
Gaylord Entertainment September 1999 - January 2001
PFS Web May 1997 - August 1999
Daisytek International 1992 - 1999
daisytek 1992 - 1999
Education
Purdue University 1984 — 1988
Marinosci Law Group August 2014 - Present
Bank of America November 2007 - August 2014
Butler and Hosch P.A July 2006 - November 2007
PFS Web 2000 - 2001
Skills
Foreclosures, Loans, Investors, Risk Management, Litigation, Legal Documents, Cross-functional Team..., Mortgage Banking, Real Estate, Bankruptcy, Financial Risk, Loss Mitigation, Loan Servicing, Mortgage Servicing, Mortgage Lending, Microsoft Office, Microsoft Excel, Leadership, Banking, Training, Residential Mortgages, Outlook, Loan Origination, Microsoft Word, Portfolio Management, Customer Service
Education
Kaplan University 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.48
Kaplan University 2006 — 2007
Bachelor of Applied Science (B.A.Sc.), Paralegal Studies, 2.5
Everest College 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Paralegal Studies, 3.8
Member of Dallas Area Paralegals Association
Associated Air Center April 2014 - Present
Daybreak Venture, LLP November 2010 - March 2014
PFS-Web January 2009 - April 2012
Uniden 1981 - 1984
Artisia Data System 1901 - 1902
Skills
iSeries, AS400, JD Edwards, Warehousing, RPG, IBM iSeries, Analysis, Manufacturing, EDI, Excel, SQL, FTP, Scheduling, Business Intelligence, Programming, Systems Analysis, Application Development, Visio, Inventory Management, Business Analysis, MS Project, Process Scheduler, Software Development, Requirements Analysis, COBOL, Process Improvement, DB2, Quality Assurance, Software Documentation, Databases, ERP, Microsoft Excel, IBM AS/400, CLP, OS/400, RPG III, Integration, Access, Microsoft SQL Server, SDLC, Embedded SQL, Software Project..., Database Design, SharePoint, Data Warehousing, XML, Websphere, Business Process, Vendor Management, Software Implementation
Education
La Salle University 1998 — 2001
Master's degree, Computer Science
The University of Texas at Arlington 1973 — 1977
Bachelor of Applied Science (BASc), Computer Science
Splunk August 2014 - Present
McAfee May 2011 - July 2014
McAfee November 2010 - May 2011
McAfee, Inc January 2004 - November 2010
McAfee January 2003 - January 2004
PFS Web September 2001 - January 2003
Fujitsu Network Communications July 2000 - September 2001
Landmark Mortgage 1998 - 2000
Skills
Management, Sales, Information Security..., Account Management, Product Management, Employee Training, CRM, Training, Information Security, Sales Operations, Cross-functional Team..., Security, Solution Selling, Project Management, SAP, Managed Services, CISSP, New Business Development, Computer Security, Salesforce.com, Selling, Disaster Recovery, Leadership, Lead Generation, SaaS, Network Architecture, Pre-sales, Sales Management, Storage, Enterprise Software, IPS, Firewalls, Direct Sales, Strategic Partnerships, Channel Partners, TCP/IP, Human Resources, Sales Process, Cloud Computing, Professional Services, Wireless, Business Development, Network Security, Process Improvement, Product Marketing, Networking, Go-to-market Strategy, Business Alliances, Program Management, Channel
Education
University of Texas Dallas 2001 — 2003
Bachelor's Degree, Multi/Interdisciplinary Studies
Ben E. Keith June 2005 - Present
PFS Web August 2000 - June 2005
Skills
Inventory Control, Process Improvement, Distribution Center..., Operations Management, Inventory Management, Forecasting, Customer Service, Accounting, Warehouse Management, Account Management, Sales Management, Budgets, Logistics
Education
University of Arkansas at Little Rock 2006 — 2008
MBA
The University of Memphis 1996 — 2000
Bachelor's, Accounting
PFS Web November 2008 - December 2008
Capital One Auto Finance May 2007 - September 2008
Kelly Services/Capital One Auto Finance September 2005 - May 2007
Countrywide Home Loans May 2001 - April 2005
Countrywide Full Spectrum Lending May 2001 - April 2005
Education
Collin County Community College 2006 — 2008
Office Systems Technology
PFS Web September 2005 - Present
Skills
Customer Service, Training, Team Building, Process Improvement, Customer Satisfaction, Software Documentation, Budgets, Recruiting, Access, Outlook, SAP, Human Resources, Office Administration, PowerPoint
Education
Jarvis Christian College 1993 — 1997
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
PFS Web May 2002 - Present
United States Postal Service January 2000 - January 2001
T.J. Maxx January 1998 - January 1999
Piggly Wiggly January 1996 - January 1998
Skills
Warehousing, Inventory Control
Education
Belhaven University 2007 — 2009
Bachelor, Healthcare Administration
Central High School 1996 — 1998
north panola 1994 — 1998
The CMI Group, Inc. October 2014 - March 2015
Kirkland's, Inc. October 2013 - October 2014
Macy’s Department Store October 2008 - November 2011
PFS Web November 2008 - October 2010
Dillard’s September 2006 - April 2007
Tuesday Morning September 2005 - March 2006
D&B, Inc May 2003 - September 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Social Media, Teamwork, Public Speaking, Java, Sales, Photoshop
Education
Brookhaven Community College 2005 — 2011
Developmental and Child Psychology
Brookhaven College
Associates Degree, Applied Science
Jack Henry & Associates February 2012 - Present
Bearcom Wireless Worldwide December 2004 - February 2012
PFS Web July 2004 - November 2004
Horseshoe Casino February 2002 - July 2004
Hollywood Casino December 2000 - February 2002
Skills
IBM iSeries, System Administration, Backup Exec, SQL, Microsoft Office, Active Directory, Troubleshooting, Security, Operating Systems, Hardware, Computer Hardware, High Availability, Windows, SQL Server, Software Installation, AS400, Disaster Recovery, Servers, Help Desk Management, Access, Windows Server 2003, Databases, XP, ERP, Windows Server, Storage, Documentation, TCP/IP, Citrix, Problem Solving, FTP, Customer Relations, Customer Service, Networking, Microsoft Exchange, Wireless Networking, IIS, Data Center, Technical Support, Integration, VoIP, IT Management, Telecommunications, Wireless, Management, Vendor Management, Network Administration, Business Continuity, Software Documentation, Help Desk Support
Education
Dallas Baptist University 2009 — 2013
Master of Business Administration (M.B.A.), Management Information Systems and Services
University of Louisiana at Monroe 1991 — 1999
Bachelor's Degree, Education
PFSweb March 2012 - Present
Nerd Next Door Toronto March 2010 - Present
Last Drop Cafe March 2008 - Present
PFSweb February 2011 - March 2012
PFS Web October 2010 - February 2011
VARIG 2003 - 2006
Skills
Desktop Support, Microsoft Office, Active Directory, Problem Solving, Sales Management, Customer Service, Customer Relations, Hardware Support, Hotel Management, Airlines, Call Center, E-commerce, A Certified, Computer Hardware, Business Intelligence, Call Centers, Customer Satisfaction, Leadership, Management, Operations Management, Process Improvement, Sales, Team Leadership, Teamwork, Technical Support, Training, Windows 7, Logistics, CRM, Team Building, Team Management
Education
TriOS 2011 — 2012
Network Specialist, Network and System Administration/Administrator
Universidade Anhembi Morumbi
Bachelor, Hospitality
Escola Tecnica Estadual Getulio Vargas 1992 — 1996
High School, Eletromecanics
Externato Elvira Brandao
Junior High
FWISD Teacher- InclusionFWISDAugust 2009 - Present
FWISD 2009 - Present
PFS web 2002 - 2005
Atos June 2001 - August 2001
Concert Technologies 2000 - 2001
MCI Systemhouse 1996 - 2000
Baxter International Inc. August 1990 - July 1993
Education
The University of Texas at Austin 1986 — 1990
BBA, International Business, Management
The University of Texas at Austin - Red McCombs School of Business 1986 — 1990
BBA, International Business, Management
Owens & Minor October 2006 - Present
PFS web March 2005 - August 2006
G&K Services November 2003 - January 2005
Daisytek International February 2000 - May 2003
PFS web February 1999 - January 2000
Skills
Supply Chain, Supply Chain Management, Materials Management, Strategic Sourcing, Supply Management, Logistics, Inventory Management, Inventory Control, Procurement, Warehousing, Distribution Center..., Spend Analysis, Supplier Negotiation, MRP, Warehouse Management
Education
The University of Texas at Dallas 1999 — 2002
Bachelor’s Degree, Management/Environemantal Science
North Lake College
Material Handling Certification
North Lake College
Domestic & International Transportation Certification
PFS Web April 2012 - December 2012
Experian August 2009 - August 2010
Volt/Apple Inc November 2008 - February 2009
PRC Inc September 2007 - June 2008
Delta Dallas Staffing/Smithsonian (Seasonal) November 2006 - January 2007
Customer Support Representative October 2005 - November 2006
Skills
Inbound Customer...
Education
Everest College-Dallas 2005 — 2006
Diploma, Medical Insurance/Billing/Coding/Med. Terminology, 3.0
Bill J. Priest Community College 2001 — 2002
Certificate, Computer Applications, Office Technology, 3.0
PFS Web October 2011 - Present
Future Designz by Marvis Futrell May 2005 - Present
OfficeMax August 2005 - July 2008
Skills
Graphic Design, Photoshop, Photography, Videography, Video Editing, Web Design, Adobe Creative Suite, T-shirt Graphics, Embroidery, Email Marketing, Advertising, Online Advertising, Corporate Branding, Brochures, Business Cards, Flyers, Invitations, Custom Logos, Screen Printing
Education
The University of Memphis 2002 — 2004
Graphic Design
Tennessee State University 2000 — 2002
Design and Applied Arts
Morgan Management Corp July 2001 - Present
PFS Web August 2000 - July 2001
Rug Doctor July 1998 - August 2000
Skills
AS400 system, CLLE, RPG III, RPG Free, RPGIV, EDI (Gentran), Hawkeye Pathfinder, Robot Scheduler, Client Access, CGI-Dev II, BPCS, Vormittag, Infinium HR/PY, Visual Basic, Access, Interactive SQL, Imbedded SQL, NGS Query, GoAnywhere, FTP FTPS Secure FTP, Journaling
Education
Texas Institute
University of North Texas
PFS Web February 2012 - July 2012
Citigroup September 2011 - January 2012
Citi 2011 - 2012
Brinks Inc July 2005 - July 2011
Brink’s 2006 - 2011
Citigroup October 2004 - April 2005
ClubCorp Inc February 1999 - October 2004
ClubCorp Inc February 1999 - October 2003
United Advertising Publications January 1998 - December 1998
Mitchell Williams EDS Partnership April 1994 - December 1997
Education
Grambling State University 1981 — 1984
No, Accounting
Paseo High School 1979 — 1981
Diploma, General Studies
Grambling State University
FedEx Services June 2014 - Present
Accredo Healthcare - a Medco Company March 2009 - Present
Accredo Health March 2009 - Present
Accredo - An Express Scripts Company March 2009 - May 2014
PFS Web September 2007 - January 2009
PFSweb 2007 - January 2009
Solectron 2005 - 2007
Aerotek 2005 - 2007
Pizza Hut 2003 - 2005
Kmart 2002 - 2003
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Typing, Customer Service, Fast Learner, Pharmaceutical Sales, Pharmaceutical Industry, Computer Repair, Leadership, Process Scheduler, Sales Process, Team Management, High level of initiative, Customer Satisfaction
Education
ITT Technical Institute-Cordova 2005 — 2007
Associates Degree, Computer Network Systems
Alabama Southern Community College
Computer Science
ITT Technical Institute
Associate of Applied Science, Computer Network Systems
PFS Web May 2014 - Present
Skills
Teamwork, Communication, Bilingual English-French, Organization, Strongly self-motivated, Business, Microsoft Office, Reliability, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Social Networking, Customer Service
Education
Centennial College 2012 — 2015
Business Administration, Management and Operations
Stein World June 2011 - November 2013
Menlo Worldwide March 2008 - June 2011
Menlo Worldwide March 2003 - March 2008
PFS Web October 1996 - March 2003
Skills
Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Public Speaking, Warehouse Management, 3PL, Warehousing, Inventory Management, Process Improvement, Logistics, Supply Chain, Inventory Control, Supply Chain Management, Operations Management, Management, Team Building, Logistics Management
Education
Northwest Mississippi Community College 1995 — 1997
Business Administration and Management, General
Southaven High School 1991 — 1995
Disney, Inc September 2012 - Present
PFS Web February 2010 - February 2011
Horseshoe Casino February 2003 - February 2010
Skills
Training, Management, Call Centers, Microsoft Excel, Microsoft Word, PowerPoint, Bookkeeping, Payroll, Customer Service, Customer Satisfaction, Customer Retention, Employee Training, Social Media, CAD, ASI, UPS Shipping, Credit Cards, Payment Card Processing, Gift Cards, Sales Tax, Interviews, Employee Recognition, Reviews, Inventory Management
Education
Remington College-Memphis Campus 1996 — 1997
Associate of Arts (A.A.), Computer Aided Drafting