PFSweb Company
Industry: ECommerce company
DescriptionPFSweb, Inc. is an international provider of eCommerce solutions most well known as a leading business-to-business and direct-to-consumer order fulfillment and customer service provider. Headquarters: Allen, Texas, United States CEO: Michael C Willoughby Founder: Mark C Layton Subsidiaries: PFSweb BV SPRL, Conexus, eCOST.com,
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PFSweb Employees
Finish Line June 2015 - Present
Michael Kors June 2013 - June 2015
Sovereign Pharmaceuticals February 2013 - June 2013
PFSweb October 2011 - February 2013
Luna Leasing 2008 - 2012
Wells Fargo 2007 - 2008
Pitney Bowes May 2001 - September 2001
Skills
Outlook, Call Centers, Customer Service, Inventory Management, Microsoft Excel, Data Entry, Microsoft Word, Sales, Team Building, Telephone Skills, Conflict Resolution, Store Management, Motivation, System Administration, Supply Ordering, Change Orders, Order Management, Retail Banking, Retail, Management, Time Management, Merchandising, Coaching, Customer Satisfaction, PowerPoint, Training, Event Planning, Social Media, Social Networking, Microsoft Office, Leadership, Strategic Planning, Visual Merchandising, Event Management, Sales Management, Fashion, Employee Training, Retail Sales, Loss Prevention, Store Operations, Apparel, Inventory Control, Driving Results, Trend Analysis, Teamwork, Styling, Team Leadership, Stock Management
Education
Art Institute of Dallas 2010 — 2012
Fashion Retail Management
Jackson State University 2005 — 2007
Mass Communication/Media Studies
Plano Senior High School 1999 — 2001
Diploma
Center for Advanced Legal Studies
Legal Assistant/Paralegal
Spinnaker Support September 2010 - Present
PFSWEB July 2008 - August 2010
Alcon Laboratories, Inc. 2007 - 2009
KS2 Technologies 2006 - 2006
Dell Perot Systems 2001 - 2006
JDEdwards 1998 - 2001
Whittman-Hart, marchFIRST 1997 - 2001
Whittman-Hart 1996 - 2001
ameriserve 1998 - 2000
CSI 1994 - 1996
Skills
SDLC, JD Edwards, Supply Chain, ERP, Business Intelligence, JavaScript, Project Management, Enterprise Software, Integration, IBM iSeries, Business Analysis, SQL, Oracle, Program Management, EDI, RPG, Process Improvement, Business Process, Management, Microsoft SQL Server, Requirements Analysis, E-commerce, Leadership, Business Process..., Software Project..., Systems Analysis, Software Development
Education
Cisco College 1977 — 1979
Associate's Degree, Computer Science
Merkel High School, 1977 1973 — 1977
Dallas County Community College
Unix Certification, 4.0
PFSweb June 2012 - Present
Abilene Christian University January 2010 - May 2012
Imaj Design Group, LLC May 2011 - August 2011
Primerica May 2010 - August 2010
W.B. Carrell Memorial Clinic May 2009 - August 2009
Skills
Social Media, Facebook, Blogging, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Event Planning, Administrative..., Event Management, Social Media Marketing, Marketing, Management, Illustrator, Creative Writing
Education
Abilene Christian University 2008 — 2012
Marketing, 3.77
UT Southwestern Medical Center April 2015 - Present
UT Southwestern Medical Center November 2011 - March 2015
Peace Corps May 2009 - July 2011
PFSweb January 2007 - June 2008
Skills
Higher Education, Non-profit Program..., Admissions, Organization, Consistency, Discipline, Activator, Positivity, Organizational..., Community Development, Editing, Volunteer Management, Social Media, Grants, Management
Education
Abilene Christian University 2013 — 2015
Master of Education (MEd), Higher Education/Student Affairs Administration
Abilene Christian University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management
Deposco June 2015 - Present
PFSweb April 2013 - June 2015
PFSweb March 2012 - April 2013
PFSweb June 2011 - March 2012
Alabama Air National Guard August 2008 - December 2010
United States Air Force August 2007 - May 2008
United States Air Force March 2007 - May 2008
United States Air Force March 2006 - March 2007
United States Air Force March 2005 - March 2006
United States Air Force February 2003 - March 2005
Skills
Logistics, Operations Management, Process Improvement, Project Planning, Software, Supply Chain Management, Consulting, Project Management, Forecasting, E-commerce, Inventory Management, Materials Management, Distribution Center..., Purchasing, Production Planning, Pricing, Operational Planning, Project Coordination, Visio, IBM iSeries, Fulfillment Services, Order Fulfillment, Microsoft Excel, Pivot Tables, Cost Models, Solution Implementation, AS400, SQL
Education
Auburn University 2009 — 2011
Bachelor of Science in Business Administration, Supply-Chain Management
Community College of the Air Force
Associates, Applied Sciences; Aircraft Armament Systems Technology
CGB Enterprises, Inc. January 2015 - Present
CGB Enterprises, Inc. September 2014 - January 2015
CGB Enterprises March 2013 - January 2015
PFSweb June 2012 - March 2013
Coleman County State Bank October 2010 - February 2012
Apidos Capital Management May 2010 - August 2010
Dunwalke Farm June 2005 - August 2009
Skills
Finance, Retail, Commodity, Agriculture, Microsoft Excel, Microsoft Office, PowerPoint, Financial Analysis, Microsoft Word, Accounting, Customer Service, Access, Marketing, Leadership, Budgets, Pricing, Business Development, Brokerage, Beef Cattle, Equities, Bonds, Sales, Terminology, Financial Modeling, Grain Buying, Transportation..., Outlook Express, Logistics, Analysis, Time Management, Forecasting, Purchasing, Management, Operations Management, Market Research, Trading, Commodity Risk..., Agribusiness, Grain, Supply Chain Management, Strategic Planning, Farms, Risk Management, Investments, Portfolio Management, Transportation, Commodity Markets, Procurement, Public Speaking
Education
Abilene Christian University 2009 — 2012
Bachelors, Finance and Agribusiness
Raritan Valley Community College 2008 — 2009
Credits to Transfer, Marketing
PFSweb June 2014 - Present
COBAConnections Office January 2013 - May 2014
University Directories May 2013 - August 2013
Camp War Eagle May 2012 - July 2012
Go Toys & Games November 2010 - December 2011
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, Social Media, iMovie, Research, Teaching, Twitter, Cpr Certified, Leadership, Event Planning, Fundraising, Customer Service, Social Media Marketing, Final Cut Pro, Public Relations, Advertising, Recruiting, Facebook, Social Networking, Marketing, Time Management, Blogging, Teamwork, Sales, Resume Writing, Analytics
Education
Abilene Christian University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
PFSweb January 2015 - Present
Caribou Coffee October 2008 - December 2014
LEAP August 2014 - November 2014
REV Solutions June 2010 - June 2014
Baylor University September 2012 - May 2014
Victoris Holdings, LLC November 2011 - June 2012
Retail Tech, Inc. June 2006 - August 2008
Skills
SQL, Team Leadership, Retail, Leadership, Marketing, Advertising, Selling, Microsoft Excel, Building Relationships, Customer Service, Corporate Communications, E-commerce, Project Management, Social Networking, Microsoft Office, Event Planning, Business Analysis, Process Improvement, Public Speaking, Vendor Management, Operations Management, Web Development, HTML, Web Design, SAP, Human Resources, Time Management, Teamwork, Event Management
Education
Baylor University - Hankamer School of Business 2011 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
Concordia College 2010 — 2011
Bachelor of Business Administration (B.B.A.), Marketing
Wayzata High School 2006 — 2010
PFSweb September 2014 - Present
BNSF Railway November 2013 - September 2014
iBizSoft Inc. March 2010 - October 2013
State of Ohio February 2000 - March 2010
Quick Solutions January 1998 - November 1999
Compuware January 1997 - January 1998
Cap Gemini Sogeti May 1996 - January 1997
The May Company January 1996 - May 1996
Skills
Oracle E-Business Suite, Visio, DB2, Data Modeling, Software Project..., SDLC, Visual Studio, ASP.NET, HTML, CSS, .NET, JavaScript, Microsoft SQL Server, SQL, Requirements Analysis, Oracle, XML
Education
Bowling Green State University 1991 — 1995
BSBA, Management Information Systems
Sweet Home Senior High School 1987 — 1991
PFSweb June 2015 - Present
Wells Fargo June 2008 - March 2015
Albertsons June 2006 - June 2008
Skills
Leadership, Microsoft Word, Microsoft Excel, Financial Accounting, Budgets, Accounts Receivable, Mathematics, English, Sales, Microsoft Office, Customer Service, Financial Analysis, PowerPoint, Teamwork, Access, Banking
Education
The University of Texas at Dallas 2013 — 2014
Bachelor of Accounting, Accounting
Collin County Community College 2008 — 2012
Associate of Arts, Business Administration and Management, General
PFSweb Europe July 2012 - Present
PFSweb June 2011 - June 2011
Skills
Interactive Marketing, Microsoft Excel, Social Media Marketing, PowerPoint, Email Marketing, E-commerce, Online Marketing, E-business, Web Analytics, Cross-functional Team..., Customer Service, Multi-channel Marketing, Digital Marketing, Online Advertising, Marketing Strategy, SEM, Sales, Team Leadership, Marketing, Team Management, Logistics, Account Management, Team Building, Market Research
Education
Abilene Christian University 2007 — 2011
BBA, Marketing
ServiceMaster June 2015 - Present
Xerox October 2014 - Present
GE June 2014 - October 2014
PFSweb 2011 - 2012
Skills
Logistics, Warehousing, Supply Chain, Customer Satisfaction, Transportation, Customer Service, Inventory Management
Education
Anthem Career College-Memphis 2012 — 2013
Pharmacy
hybris software May 2015 - Present
ACTIVE Network January 2015 - May 2015
ACTIVE Network August 2014 - December 2014
Speed Commerce August 2012 - August 2014
PFSweb June 2010 - August 2012
Camp Timberline January 2008 - August 2009
Marriott International January 2005 - July 2009
Residence Inn by Marriott November 2008 - February 2009
The Buckle January 2007 - August 2008
Arrowhead Forensic Products May 2005 - July 2008
Skills
Account Management, Customer Service, Management, CRM, Marketing, Data Analysis, Program Management, Logistics, Financial Analysis, Budgets, Manage Client..., Customer Satisfaction, Analysis, Fulfillment Services, Process Improvement, Project Planning, Microsoft Excel, Call Centers, Project Management, Business Development, Cross-functional Team..., Market Research, Access, Social Media, Troubleshooting, Leadership, Sales, Teamwork, Web Commerce, Marketing Strategy, Microsoft Word, Vendor Management, Forecasting, Outlook, Research, Retail, Team Building, Strategy, Event Planning, Strategic Planning, Negotiation, Salesforce.com, Operations Management, Supply Chain Management, Team Leadership, Customer Experience, Inventory Management, Training, Business Analysis, Budget Preparation
Education
Abilene Christian University 2006 — 2010
Organizational Management, Business Management
Abilene Christian University 2006 — 2010
Organizational Management, organizational management sciences
2002-2006 Blue Valley High School 2002 — 2006
Resource Royalty, LLC May 2015 - Present
Resource Royalty, LLC July 2014 - April 2015
PFSweb December 2013 - July 2014
Fugro Multi Client Services May 2012 - July 2012
Education
Baylor University - Hankamer School of Business 2009 — 2013
Bachelor of Business Administration (BBA), Finance & Management
Cinco Ranch High School 2005 — 2009
Walmart Corporate July 2015 - Present
Prestonwood Baptist Church January 2015 - May 2015
University of North Texas Intramurals October 2013 - December 2014
Walmart May 2014 - August 2014
The Fellowship Foundation June 2012 - June 2013
PFSweb June 2011 - August 2011
Abilene Country Club May 2007 - May 2011
Education
University of North Texas 2013 — 2015
Master of Business Administration (M.B.A.), Business/Marketing
Abilene Christian University 2008 — 2012
Bachelor of Business Administration (B.B.A.)
PFSweb August 2013 - Present
PFSweb 2013 - 2014
PFSweb December 2012 - August 2013
PFSweb July 2012 - December 2012
PFSweb January 2012 - July 2012
PFSweb June 2011 - December 2011
Skills
Supply Chain, Warehousing, Call Centers, Logistics, Management, Supply Chain Management, Inventory Management, Operations Management, Warehouse Management, Security, Facilities Management, Transportation..., Vendor Management, Team Leadership, Team Building, Process Improvement
Education
Collin County Community College 2006 — 2008
Business Administration, Management and Operations
Wylie High School 2002 — 2006
Diploma, Graduate, 3.2
PFSweb October 2011 - Present
Skills
Merchandising, Customer Experience, Fashion, Retail, Inventory Management
Education
Central Texas College
PFSweb June 2015 - Present
PFSweb June 2012 - June 2015
Softsearch Investments August 2011 - May 2012
T Bar M Camps 2009 - 2010
Skills
Customer Service, Program Management, Leadership, Logistics, Project Management, Microsoft Excel, Account Management, Microsoft Office, E-commerce, Sales, Inventory Management, Operations Management, Logistics Management, PowerPoint, Fundraising, Software Project..., Software Implementation, Process Improvement
Education
Abilene Christian University 2008 — 2012
BBA, Marketing
Kole Imports May 2014 - Present
PCM February 2011 - April 2014
PFSWeb January 2006 - February 2011
eCOST.com Inc June 2003 - March 2006
PCM July 2002 - June 2003
Classic Components Corp September 2000 - September 2002
Skills
Product Management, E-commerce, SEO, Negotiation, Procurement, Web Analytics, Web Design, Full P&L Responsibility, Contractual Agreements, Strategy, Product Marketing, Online Marketing, B2B, Marketing Strategy, Business Development, Leadership, Email Marketing, Account Management, P&L Management, Supply Chain, Multi-channel Marketing, New Business Development, Salesforce.com, Strategic Partnerships, Process Improvement, Inventory Management, Product Development, Retail, Pricing, Online Advertising, Forecasting, Competitive Analysis, Cross-functional Team..., Start-ups
Education
California State University-Long Beach 1999 — 2001
Bachelor of Science, Business Administration, Marketing
El Camino College 1996 — 1999
Associate in Science and Arts, Business
Fresh Waters Properties, LLC 2003 - Present
MXM (Meredith Xcelerated Marketing) 2013 - 2015
PFSweb 2012 - 2013
MarketNet 2005 - 2012
Interactive Strategy and Communications Consultant 2001 - 2005
HealthSync Inc. 1997 - 1999
Skills
Email Marketing, Online Marketing, Program Management, Strategic Planning, Digital Marketing, Marketing Strategy, Project Management, Cross-functional Team..., User Interface Design, Business Development, Social Media, E-commerce, Community Management, SEO, Leadership, Maintaining Strong..., Account Management, Business Analysis, User Experience, Usability, Digital Strategy, Global Marketing, Ecommerce, Web Applications, Web Standards, User Acceptance Testing, Contract Negotiation, Problem Solving, Management, Creative Direction, CRM, Internet, Integrated Marketing, Google Adwords, Copywriting, Google Analytics, E-business, Web Project Management, Direct Marketing, New Business Development, Online Advertising, Software Documentation, CMS, Landing Page..., Web Marketing, Mobile Devices, Marketing Research, Marketing
Education
Cleveland State University
Communications and Psychology
Collin County Community College
Fairview High
PFSweb June 2015 - Present
Team 55 February 2014 - May 2015
The AroundCampus Group May 2014 - August 2014
Skills
Information Technology, Sales, Customer Service, Microsoft Office, Public Speaking, Leadership, Presentation Skills, Sports, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Training, Social Media, Event Planning, Marketing, Higher Education
Education
Abilene Christian University 2013 — 2015
Bachelor of Business Administration (BBA), Management Information Systems, General
Tennessee Technological University 2012 — 2013
Bachelor's Degree, Management Information Systems, General
PFSweb September 2014 - Present
DFW Instruments Corp May 2014 - September 2014
ACU Softball Team August 2011 - May 2014
Texas Rangers Baseball Club May 2013 - August 2013
Skills
Event Management, Sports, Leadership, Teamwork, Sports Management, Customer Satisfaction, Event Planning, Time Management, Event Execution and..., Strategic Management, Networking, Microsoft Office, Baseball, Marketing, Management, Business Strategy, Customer Service
Education
Abilene Christian University 2011 — 2014
BBA in Marketing and Management, Business Marketing and Managment
Southern Arkansas University 2010 — 2011
Business Administration and Management, General
PFSweb June 2014 - Present
Abilene Christian University August 2013 - May 2014
Abilene Christian University April 2011 - May 2014
Bed Bath and Beyond 2009 - 2009
Skills
Microsoft Excel, Microsoft Word, Microsoft Publisher, PowerPoint, Microsoft Office, Social Media, Leadership, Nonprofits, Editing, Community Outreach, Teaching
Education
Abilene Christian University 2010 — 2014
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
AMI/Spectocor Monitoring December 2014 - Present
The Mech Center January 2012 - Present
ARD Promotions January 2010 - Present
PFSweb July 2011 - May 2012
Best Buy June 2008 - February 2011
NRS September 2007 - November 2007
NovaStar Mortgage June 2007 - September 2007
Countrywide Home Loans April 2005 - June 2007
Target August 1998 - April 2005
Skills
Microsoft Office, Typing, Able To Multi-task, Customer Service, Social Networking, Sales, Team Building, Access, Team Leadership, Outlook, Process Scheduler, Account Management, Project Management, Training, Windows Server, Mac, EMR, Medical Assisting, Medical Coding, HIPAA, Medical Charting, Microsoft Excel, PowerPoint, Adobe, Promotions, Advertising, Marketing, Social Media Marketing, Leadership, Social Media, Small Business, Event Management, Strategic Planning, Medical Records, Customer Satisfaction, Management, Public Speaking, Accounting, Data Entry, Marketing Strategy, Cold Calling, Online Marketing, Event Planning, Online Advertising
Education
University of North Texas 1998 — 1999
None, Accounting
Collin County Community College
Conair Corporation February 2015 - Present
Munchkin 2012 - February 2015
Curtis International - Toronto April 2010 - 2012
Sony DADCC - Toronto October 2009 - April 2010
FGL Sports Ltd May 2007 - April 2010
PFSweb September 2004 - May 2007
FedEx September 2005 - November 2006
PFS Web April 2001 - May 2006
Future Shop November 2001 - September 2004
Skills
Process Improvement, Reverse Logistics, Training, ERP, Logistics Management, Analysis, Management, Transportation..., Supply Chain..., Customer Satisfaction, Leadership
Education
Centennial College 2006 — 2008
Diploma, Logistics and Supply Chain Management
Francis Libermann 1989 — 1993
High School
PFSweb April 2015 - Present
PFSweb February 2014 - April 2015
NTT Data Corporation (Optimal Solutions Integration, Inc.) July 2012 - February 2014
Skills
Editing, Visio, Technical Writing, FrameMaker, RoboHelp, MS Office, SnagIt, Microsoft Publisher, Adobe Captivate, Adobe Framemaker, Adobe Robohelp, cBizOne, Business Writing, Technical Documentation, White Papers, Technical Editing
Education
The University of Texas at Dallas 2010 — 2012
Bachelor of Arts (B.A.), Literary Studies, 3.64
Collin County Community College 2006 — 2009
Associates, Liberal Arts
Remington Hotels June 2011 - August 2013
Ashford Hospitality Trust June 2011 - August 2013
PFSweb February 2011 - September 2011
Leukemia Texas September 2010 - February 2011
Thailand September 2009 - June 2010
Viacord September 2005 - August 2009
Skills
Program Management, Cross-functional Team..., Time Management, Event Planning, Public Speaking, Strategic Planning
Education
Baylor University 1999 — 2003
BS, Education
Prescott
PFSweb December 2012 - Present
CAT Web Services July 2012 - December 2012
PFSweb June 2012 - August 2012
Thermotech Energy Solutions April 2011 - December 2011
Prestonwood Christian Academy April 2011 - August 2011
Prestonwood Christian Academy May 2004 - August 2011
Medical Center of Plano April 2010 - July 2010
Medical Center of Plano October 2009 - July 2010
Skills
Web Development, Computer Science, Databases, Mobile Applications, Microsoft SQL Server, SQL, Software Development, XML, MySQL, Web Applications
Education
Abilene Christian University 2008 — 2012
Bachelor of Science (B.S.), Computer Science
PFSweb March 2015 - Present
Tige Boats, Inc. September 2014 - December 2014
Abilene Christian University January 2013 - September 2014
Social Factor May 2014 - August 2014
Carr Wealth Management, LLC May 2013 - August 2013
Olive Garden January 2012 - September 2012
Skills
Social Media Marketing, Social Media, Microsoft Office, Marketing Research, Microsoft Excel, Microsoft Word, Leadership, Social Networking, Customer Service, Data Mining, Data Analysis, Event Planning, Facebook, Public Relations, Time Management
Education
Abilene Christian University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Marketing, 3.81
PFSweb June 2012 - December 2013
Abilene Christian University October 2011 - May 2012
PFSweb May 2011 - August 2011
Genesis Networks Solutions January 2011 - May 2011
Abilene Christian University February 2010 - May 2010
First National Bank of Granbury May 2009 - August 2009
Skills
Microsoft Office, Photoshop, InDesign, Demandware, Facebook, Microsoft Excel, PowerPoint
Education
Texas Christian University 2014 — 2015
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Abilene Christian University 2008 — 2012
BBA, Marketing
WalkAbout Transportation April 2014 - Present
Transplace October 2013 - April 2014
Transplace June 2012 - October 2013
PFSweb May 2011 - August 2011
Budgetext May 2008 - August 2008
Skills
Inventory Management, PowerPoint, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Negotiation, Windows, Purchasing, Social Media, Warehousing, Management, Shipping, Sales, Logistics
Education
Baylor University 2008 — 2012
Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management
ICS-AmerisourceBergen January 2014 - Present
PFSweb September 2004 - January 2014
Hawaiian Falls Waterparks March 2004 - June 2004
Inside Collin County Business January 2003 - March 2004
National Cinema Network October 2001 - December 2002
Launch Associates / CareersLive Television May 2001 - October 2001
Inside Collin County Business January 2000 - May 2001
Argus Communications, Ltd. January 1997 - December 1999
Teach & Play Smart, Inc. August 1995 - December 1996
The Disney Store February 1994 - July 1995
Skills
Operations Management, Call Center Development, Public Speaking, Speech Writing, Training & Development, Strategic Thinking, Team Leadership, Community Relations, Retail Management, Local Store Marketing, Call Center, Avaya, IEX, Microsoft Office, AS400, Customer Satisfaction, E-commerce, Customer Service, Call Centers, Process Improvement, Training, Store Management, Employee Training, Community Development, IBM iSeries, Cross-functional Team..., Logistics, Team Building, Direct Sales, Customer Experience, Workforce Management, Supply Chain, B2B, Quality Assurance, Inbound Marketing, Customer Retention, Leadership, New Business Development, Local Marketing, Recruiting, Account Management, Fulfillment Services, Salesforce.com, Sales Management, Team Management, Inventory Management, CRM, Forecasting, Retail, Telecommunications
Education
Baylor University 1987 — 1991
B.A., Telecommunications
Walt Disney World College Program
Guest Service / Operations
Denton High School
Disney University
Guest Service / Leadership Development
United States Postal Service -Distribution Plant August 2011 - Present
Rite Aid May 2009 - Present
PFSweb 2011 - 2012
TIGER STRIPE August 2009 - May 2011
Auburn University August 2007 - May 2011
Lightning Strikes May 2007 - July 2007
Education
Auburn University
Degree: Bachelors of Science, Supply Chain Management; Business Administration
Insider Marketing March 2013 - Present
PFSweb March 2012 - January 2013
Barefoot Design November 2003 - March 2012
Threshold Group July 2008 - December 2010
House of Pain September 2006 - July 2008
Mary Kay Inc. May 2002 - October 2003
Mary Kay Inc. January 1999 - January 2001
Region 10 ESC January 1998 - January 1999
Skills
Graphic Design, Offset Printing, Digital Illustration, Packaging Design, Multimedia, Animation, 3D animation, Adobe Creative Suite, Logo Design, Catalogs, Advertising, Pre-press, Typography, Web Design, Illustrator, Flash Animation, Packaging, InDesign, Graphics, Motion Graphics, Production, Adobe Acrobat, Photoshop, Dreamweaver, Flash, Illustration, Art Direction, Creative Direction, Art, Print Production, Business Cards, Brochures, Invitations, Flyers, Layout, Direct Mail, Brand Development, Creative Strategy, User Interface Design, Interaction Design, Concept Development, Magazines, Promotional Products, Mac, Corporate Identity, Retouching, Logos, Video, Articulate Suite, Articulate Storyline
Education
Collin County Community College 1999 — 2001
Associates, Multimedia
Collin County Community College 1999 — 2001
Certificate, Web Design
Collin County Community College 1999 — 2001
Certificate, Animation
Mutual of Omaha July 2015 - Present
CyberWise Technology January 2015 - June 2015
Emerson Process Management October 2012 - January 2015
PFSweb 2011 - 2012
University of North Texas 2010 - 2011
CyberWise Technology 2008 - 2010
TX State Comptroller's Office 2007 - 2008
CyberWise Technology 2005 - 2007
Adelphia Communications 2004 - 2004
Ionex Telecommunications 2000 - 2002
Skills
Strategic Planning, Contract Negotiations, Budget Management, Team Building, Software Implementation, DW/BI, System Architecture, System Administration, IT Management, Application Development, Cross-functional Team..., Data Warehousing, Vendor Management, Management, Software Development, Budgets, Integration, Enterprise Software, SOA, Leadership, Business Intelligence, SDLC, Project Management, SQL, Contract Negotiation, CRM, Start-ups, Unix, Training, Oracle
Education
Colorado Technical University
Masters, Management Information Systems, GPA 4.0 out of 4.0
University of Northern Iowa
BA, Psychology
PFSweb July 2014 - Present
Ansira Engagement Marketing (formerly Razor) January 2011 - July 2013
Razor September 2003 - December 2010
Brann Worldwide (a division of Havas Worldwide) November 1995 - August 2003
Color Express, Inc. May 1993 - November 1995
BRSG, Inc. June 1991 - April 1993
Skills
Integrated Marketing, Direct Mail, Social Media Marketing, Email Marketing, Digital Marketing, Direct Marketing, Creative Strategy, Advertising, Interactive Marketing, Event Management, Project Management, Digital Strategy, Creative Direction, Relationship Marketing, Online Advertising, Management
Education
Arizona State University
Bachelor of Science (BS), Marketing
PFSweb July 2015 - Present
Southwest Tennessee Community College August 2014 - Present
Aspire Public Schools April 2014 - July 2015
FedEx SupplyChain August 2012 - April 2014
Milwaukee Electric Tool May 2010 - August 2012
FedEx SupplyChain December 2009 - May 2010
Mimeo.com November 2009 - December 2009
Mimeo.com April 2008 - November 2009
Mimeo.com October 2007 - April 2008
American Home Shield March 2005 - May 2007
Skills
Problem Analysis and..., Effective Business..., Critical Thinking and..., Needs Assessment and..., Professional..., Cost Analysis and..., Motivational Ability..., Professional..., Solution Implementation..., Agile Business..., Personnel Management..., •Microsoft Office..., Microsoft Lync and..., •Salesforce.com..., Talisma customer..., AS400 Warehouse..., J.D. Edwards ERP..., Kronos timekeeping..., Ceridian timekeeping..., Account Management, Coaching, Customer Service, Leadership, Logistics, Management, Microsoft Excel, Project Management, Salesforce.com, Training, Troubleshooting, Software Documentation, Process Improvement, Operations Management, Payroll, Inventory Management, Team Building, Supply Chain, Call Centers, Team Leadership, Outlook, Sales, Interviews, Customer Retention, Sales Operations, Microsoft Word, Microsoft Office, Time Management, CRM, B2B, Strategic Planning
Education
Bethel College (TN) 2010 — 2012
Masters of Business Administration, Operations Management and Supervision
Christian Brothers University 2004 — 2009
Bachelor of Arts, Applied Psychology, Organizational Management
Apple June 2014 - Present
PFSweb October 2013 - February 2014
PFSweb August 2012 - October 2013
Darden July 2008 - February 2011
WQN April 2008 - August 2010
P.F. Chang's China Bistro July 2007 - July 2008
Skills
Customer Satisfaction, Phone Etiquette, Phone Skills, Customer Service, Call Center, Customer Experience, Team Leadership, Time Management, Microsoft Office, Web Chat, Troubleshooting, Telephone Skills, Training, Teamwork, Leadership, Management
Education
Dallas County Community College 2011 — 2013
Associate of Arts and Sciences (AAS), Computer Programming/Programmer, General
Collin County Community College 2010 — 2011
Associate of Arts and Sciences (AAS), General Studies
Allen High School 2002 — 2005
HS Diploma
Texas Instruments September 2015 - Present
Numeric Analytics August 2014 - September 2015
PFSweb June 2011 - August 2014
Abilene Christian University May 2010 - June 2011
Best Buy October 2007 - September 2010
Skills
Google Analytics, SEO, Web Analytics, Online Marketing, jQuery
Education
Abilene Christian University 2007 — 2011
BS, Information Technology
PFSweb June 2012 - Present
Sears Holdings Corporation April 2012 - September 2012
MetroHaven of Love June 2011 - September 2011
Bed Bath & Beyond June 2010 - December 2010
Vector Marketing Corporation June 2009 - September 2009
Toys R Us August 2008 - December 2008
It's Fashion December 2007 - July 2008
Skills
Analytical Abilities, Computer Skills, Strong Communication..., Customer Service, Time Management, Retail, Data Entry, Teamwork, Merchandising, Inventory Management, PowerPoint, Microsoft Excel, Microsoft Office, Visual Merchandising, Critical Thinking, Telephone Skills
Education
Art Institute of Dallas 2008 — 2011
Bachelors of Arts, Fashion & Retail Management
Skyline High School 2004 — 2008
HS Diploma, HS Diploma
PB 2013 - 2014
Verabradley 2011 - 2013
AT&T 2008 - 2011
PFSweb March 2007 - February 2008
Newport Shore 2006 - 2007
B.S.E 2004 - 2005
Skills
Call Center, Training, Great Communication..., Excellent time..., Great Tech Support,..., Proficient in Windows..., Proficient in internet..., Quality Assurance,..., Software Documentation, Call Centers, Troubleshooting
Education
American InterContinental University
Associate of Arts (A.A.), Business Administration and Management
American Public University System
Bachelor's Degree, Business Information Technology Management
Beal Bank December 2013 - Present
1st Global June 2013 - December 2013
Ocwen Financial Corporation June 2008 - June 2013
PFSWeb March 2007 - March 2008
GMAC ResCap February 2000 - January 2007
Electronic Data Systems March 1998 - February 2000
AST Computer Corporation February 1996 - March 1998
Skills
ITIL, IT Service Management, Data Center, SOX, SAS70, Vendor Management, IT Management, Team Building, Integration, SharePoint, Servers, Process Improvement, Change Management, IT Operations, Business Process, IT Governance, Visio, Team Leadership, Troubleshooting, Disaster Recovery, Governance, Sarbanes-Oxley Act, Project Management, System Administration, PMO, Project Portfolio..., Enterprise Architecture, Business Analysis, Requirements Analysis, Software Documentation, Incident Management, IT Strategy, Networking, Strategy, PMP, Active Directory, Enterprise Software, Service Management, System Deployment, Business Intelligence, Infrastructure, CRM, Outsourcing, Six Sigma, Project Planning, Business Process..., Information Technology, Management, Leadership, Databases
Education
The University of Texas at Dallas - School of Management 2007 — 2013
Bachelor of Arts (BA), Business Administration
Collin County Community College 1998 — 2000
Associate of Arts, General Studies
City of Farmers Branch October 2014 - Present
PFSweb November 2010 - Present
Glaspy Group August 2010 - November 2010
Office Team December 2009 - November 2010
Frontline Source Group 2010 - 2010
Galleria Ice Skating Center February 2005 - September 2007
Skills
Microsoft Office 2007, Microsoft Office 2003, Windows XP Professional, Adobe Acrobat, Administrative Support, Internet, Instructing, Spanish, Spreadsheet Design, Data Entry, Web Development, Dreamweaver, Maya, Market Research, Merchandising, Visual Merchandising, Cash Management, Customer Satisfaction, Photoshop, Call Center, HTML, Administrative..., Spreadsheets, Human Resources, Access, PowerPoint, Telephone Skills, Recruiting, Outlook, Microsoft Excel, Call Centers, Microsoft Word, Software Documentation, Time Management, Windows XP, XP, Administration
Education
Northcentral University 2012 — 2015
DBA, Doctoral of Business Administrative in Organizational Leadership
University of Phoenix 2007 — 2010
MBA, Emphasised in Marketing
The University of Texas at Dallas 2004 — 2007
Bachelor, Arts and Technology
Brookhaven Community College 2002 — 2004
BA, Core Cousres
Exel September 2013 - Present
Celtic Crossings 2014 - 2014
PFSweb November 2012 - August 2013
PFSweb July 2012 - November 2012
PFSweb April 2011 - July 2012
Education
Auburn University, College of Business 2005 — 2010
BS, Supply Chain Management
Southwest Airlines June 2015 - Present
Hitachi Consulting October 2012 - May 2015
PFSweb June 2011 - August 2011
Tyson Foods May 2010 - August 2010
Tyson Foods May 2009 - August 2009
Tyson Foods June 2008 - August 2008
Williams Tractor, Inc. June 2007 - August 2007
Skills
Networking, Microsoft Excel, Access, Microsoft Office, PowerPoint, Financial Analysis, Leadership, Outlook, SharePoint, Account Management, Business Intelligence, HTML, Business Analysis, C++, SDLC, Data Analysis, Visio, Oracle E-Business Suite, Oracle ERP..., Oracle Warehouse..., Oracle Manufacturing, Budget Reconciliation, Budget Process, Change Orders, System Testing, User Acceptance Testing, Test Planning, End User Training, Communication Skills, Internal Communications, Manage Client...
Education
Abilene Christian University 2008 — 2012
Bachelor of Business Administration, Information Systems
PFSweb January 2011 - Present
Arthur J. Gallagher and Co. May 2010 - August 2010
Holt Lunsford Commercial May 2009 - August 2009
Skills
Microsoft Office, JD Edwards, Microsoft Excel, Demandware, Microsoft Word, Online Retail, Client Service Oriented, SPSS, Showcase Query, Customer Service, SharePoint, Visio, Training, Sales, Software Documentation, Account Management, Outlook, Inventory Management, Customer Satisfaction, Supply Chain Management, Financial Analysis, PowerPoint, Management, Salesforce.com, Market Research, Budgets, Analysis, Public Speaking, Retail, Employee Benefits, MS Project, Client Services, Credit, Access, E-business, Process Improvement, EDI, Data Analysis, Logistics, IBM iSeries, Business Analysis, Web Analytics, Team Building, Online Marketing, Social Media Marketing, CRM, Call Centers, Multi-channel Marketing, Leadership
Education
Abilene Christian University 2006 — 2010
Bachelor of Business Administration (BBA), Finance, General, 4.0
Brinker International May 2015 - Present
Michaels Stores, Inc. February 2014 - May 2015
Michaels Stores, Inc. April 2013 - February 2014
PFSweb April 2011 - April 2013
Texas Instruments February 2009 - April 2011
Texas Instruments January 2000 - March 2009
Skills
Project Management, Integration, MS Project, E-commerce, Management, Leadership, Process Improvement, Vendor Management, Quality Assurance, SDLC, Cross-functional Team..., Business Analysis, Team Building, Program Management, Risk Management, Team Leadership, ERP, Business Process..., IT Strategy, Software Project..., IT Management, Change Management, Strategic Planning, Resource Management, Agile Project Management, Business Process, Data Analysis
Education
University of Texas at Dallas - Naveen Jindal School of Management
Bachelor's Degree, Double Major in Accounting & Finance, 3.72
Collin County Community College
Associate of Arts (A.A.), Business Administration and Management, General, 3.52
Alterity, Inc. August 2014 - Present
PFSweb June 2012 - April 2014
Telvista Inc. August 2011 - June 2012
Telvista Inc. January 2011 - August 2011
Intuitive Technology Group March 2010 - May 2010
Glazer's Distributors September 2007 - February 2008
IQNavigator, Services Procurement and Optimization Solutions May 2006 - August 2006
PepsiCo Inc. 2004 - 2006
Argosy University 2002 - 2004
TEKsystems 2000 - 2002
Skills
Telecommunications, Applicant Tracking..., Microsoft Office, Leadership Development, Telephone Skills, Technical Recruiting, Technical Training, Process Improvement, Customer Service, Employee Training, Recruiting, Training, Call Centers, Internet Recruiting, Interviews, Temporary Placement, Human Resources, Talent Acquisition, Strategy, Management, Leadership, Time Management, Software Documentation, Program Management, Sourcing, Marketing, Vendor Management, Onboarding, Performance Management, Talent Management, Employee Relations, Hiring, CRM, Screening, Networking, Coaching, Business Development, Benefits Negotiation, Team Management
Education
Texas A&M University 1997 — 2000
Bachelor of Science, Agricultural Leadership Development and Communications
Blinn College 1995 — 1997
Associate in Arts, Agriculture / Leadership / Communications / Theater
PFSweb March 2015 - Present
William Morris Endeavor August 2013 - December 2014
Live Event Management (acquired by William Morris Endeavor) October 2012 - August 2013
freelance March 2012 - September 2012
Havas Worldwide August 2010 - September 2011
Havas Worldwide, formerly Euro RSCG October 2003 - August 2010
Brann Worldwide September 2001 - October 2003
Brann Forbes September 1999 - September 2001
Skills
Print Production..., E-commerce, Print Buying, Direct Marketing, Loyalty Programs, RFP, Variable Data Printing, Franchise Relations, Restaurant Marketing, Local Store Marketing, Collaborative Ideation, Positive client partner..., project management, Project Management, Marketing, Creative Direction, Print, Franchising, Direct Mail, Interactive Marketing, Email Marketing, Marketing Communications, Mobile Marketing, Leadership, Social Media, Brand Development, Integrated Marketing, Social Media Marketing, Advertising, Management
Education
University of North Texas 2010 — 2014
Master of Business Administration (M.B.A.), Strategic Management, 3.781
Baylor University
Bachelor of Arts, Psychology
KGI Wireless November 2013 - Present
KGI Wireless January 2013 - November 2013
PFSweb June 2005 - January 2013
PFSweb Europe August 2007 - July 2009
Skills
Account Management, CRM, Logistics, Email Marketing, E-commerce, E-business, Process Improvement, Sales, Team Leadership, Web Analytics, Project Management, Site Acquisition, Wireless, Cellular Communications, Real Estate, Salesforce.com, Management, Online Marketing, Cross-functional Team..., Vendor Management, Multi-channel Marketing, B2B, SEM, Team Building
Education
Baylor University - Hankamer School of Business 2001 — 2005
Bachelors, Finance, Entrepreneurship
PFSweb October 2011 - Present
PFSweb October 2009 - October 2011
Mannatech Independent Associate 2001 - 2011
savannah sugar refinery 1984 - 1995
dixie crystal brands 1984 - 1995
Skills
Call Center, Customer Service, Customer Satisfaction, Process Improvement, Training, Call Centers, Quality Assurance, Logistics, Team Building, Cross-functional Team..., Vendor Management, Team Leadership, Software Documentation, Account Management, E-commerce, Operations Management, Leadership, Team Management, Business Analysis, Integration, Customer Experience, Management, Customer Retention, Access, CRM, Inventory Management, Coaching, Program Management, Sales, Business Process..., Analysis, Time Management, Forecasting, Change Management, Purchasing, Budgets, Project Planning, Project Management, Retail, Supply Chain, Recruiting, Business Development, Leadership Development, Employee Relations, Strategic Planning, Outsourcing, Outlook, Contract Negotiation, Performance Management, ERP
Education
Bob Jones University 1974 — 1982
BA and MEd, Bible, History
SPIbelt February 2015 - June 2015
Brocante Boutique October 2014 - June 2015
PFSweb July 2012 - July 2013
Victoria's Secret September 2011 - May 2012
ACU Press and Leafwood Publishers December 2009 - August 2011
Skills
Google Analytics, Marketing, Photoshop, HTML, Marketing Research, Microsoft Office, PowerPoint, Online Advertising, Editing, Analytics, Web Marketing, Social Networking, Email Marketing, Management, Marketing Strategy, Strategy, Event Planning, E-commerce, Strategic Planning, Digital Marketing, Online Marketing, Interactive Marketing, Facebook, CRM, Press Releases, Web Analytics, Google Adwords, ExactTarget, Competitive Analysis, Mobile Marketing, Leadership, Digital Strategy, Product Marketing
Education
Lamar Institute of Technology 2014 — 2014
Certificate, Legal Assistant/Paralegal, 3.85/4.0
Abilene Christian University 2007 — 2011
BBA, Marketing, 3.66/4.0
Rackspace, the Open Cloud Company April 2013 - Present
Reckitt Benckiser August 2012 - March 2013
PFSweb January 2012 - July 2012
StoneEagle February 2011 - December 2011
1011 Web Solutions August 2010 - February 2011
Leisure Arts November 2009 - July 2010
Freelance October 2009 - January 2010
New Media Gateway October 2007 - October 2009
General Glyphics February 2007 - October 2007
Self Employed November 2005 - February 2007
Skills
CSS, MySQL, PHP, JavaScript, PostgreSQL, Web Applications, Java, OOP, Illustrator, Photoshop, UML, jQuery, Software Engineering, Online Marketing, Object Oriented Design, HTML, Git, Programming, XML, Apache, AJAX, E-commerce, Scrum, Python, Agile Methodologies, Software Development, SQL, Databases, Linux, Web Development, Integration, Management, REST, Cloud Computing, Ruby, HTML5
Education
Colorado Technical University 2005 — 2007
Bachelor of Science, Software Engineering
HanitaTEK Window Films February 2014 - Present
Allsec Technologies March 2011 - February 2014
PFSweb July 2008 - May 2012
Skills
Microsoft Excel, Customer Service, Microsoft Office, Inventory Management, Microsoft Word, Time Management, Public Speaking
Education
Mountain View College 2012 — 2015
Associate's Degree, Business Administration and Management, General, 4.0
Allen School-Brooklyn 2009 — 2010
Medical Insurance Specialist/Medical Biller, 3.7
Bowie high school
Parallon September 2013 - Present
PFSweb August 2012 - November 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Logistics, Inventory Management, English, Supply Chain Management, Windows, Photoshop, Teaching, Access, Data Analysis, Leadership, Outlook, Time Management, Account Management, Marketing, Marketing Strategy, Operations Management, Process Improvement, Procurement, Project Management, Public Speaking, Research, Retail, Purchasing, Sales Management, Sales Operations, Social Media, Staff Development, Team Building, Coaching, Customer Satisfaction, Event Planning, Facebook, Financial Analysis, Forecasting, Inventory Control, Leadership Development, MS Project, SAP, Sales, Strategic Planning, Team Leadership, Training, Vendor Management, Warehouse Management, Management
Education
University of North Texas 2011 — 2013
BS, Logistics and Supply Chain Management
Collin County Community College 2009 — 2011
ECMS EXPRESS May 2015 - Present
ECMS EXPRESS February 2015 - May 2015
PFSweb February 2007 - February 2015
Tandy Brands Accessories 1999 - 2007
Skills
E-commerce, Integration, Business Analysis, Program Management, EDI, Project Management, Process Improvement, Cross-functional Team..., ERP, Logistics, Leadership, International Business, Contract Negotiation, Supply Chain, CRM, Vendor Management, Team Leadership, SDLC, IBM iSeries, Software Project..., Strategic Planning, Strategic Partnerships, E-business, Google Analytics, Web Analytics, SEO, Business Strategy
Education
Ashford University
BA, International Business
NAVIS November 2013 - February 2015
Oregon Mutual Insurance October 2012 - November 2013
PFSweb September 2011 - July 2012
Modis May 2011 - September 2011
Sogeti July 2006 - August 2007
Zale Corporation December 2006 - April 2007
GameStop September 2006 - November 2006
Southwest Corporate FCU August 2006 - August 2006
JCPenney June 2006 - July 2006
NewData Strategies June 2006 - July 2006
Skills
ADO.NET, Visual Studio, WCF, ASP.NET, VB.NET, C#, JavaScript, LINQ, Databases, Access, Enterprise Library, T-SQL, .NET, AJAX, ASP, Microsoft SQL Server, XML, Web Services, ASP.NET MVC, Web Applications, CSS, SharePoint, IIS
Education
Bellevue University
Bachelor of Science (B.S.)
PFSweb April 2015 - Present
PFSweb, Inc. March 2013 - March 2015
PFSweb October 2010 - March 2013
PFSweb June 2008 - October 2010
TCU Athletics Marketing May 2007 - August 2007
The Plan Factory September 2003 - August 2007
Frisco RoughRiders May 2006 - August 2006
Skills
E-commerce, Marketing, Marketing Strategy, Market Research, Business Development, Customer Service, Marketing Communications, Lead Generation, PowerPoint, Sales Management, Business Strategy, Sales, Salesforce.com, Marketing Management, New Business Development, Direct Marketing, Team Management, Sales Operations, Product Marketing, Management
Education
Abilene Christian University 2004 — 2008
BBA, Marketing
PFSweb June 2015 - Present
Abilene Christian University July 2014 - April 2015
Purple Collar Tees August 2014 - March 2015
COBA January 2015 - January 2015
Tige Boats, Inc. May 2014 - August 2014
Camp Ozark May 2013 - July 2013
Vandorp Inc May 2010 - August 2010
Skills
PowerPoint, Coaching, Microsoft Excel, Time Management, Recruiting, Social Networking, Public Speaking, Personnel Management, Event Management, Leadership, Social Media, Human Resources, Team Building, Team Leadership, Event Planning, Training, Teamwork, Marketing, Customer Service
Education
Abilene Christian University 2011 — 2015
Bachelor's Degree, Human Resource Management and Marketing
BBVA Compass May 2015 - Present
First Communities October 2014 - February 2015
Riverstone Residential Group February 2014 - July 2014
AutoNation Ford December 2012 - July 2013
PFSweb October 2010 - June 2012
Skills
Customer Service, Computer Proficiency, Microsoft Office, Outlook Express, Receptionist Duties, Collaborative Problem..., Leasing, Sales, Leadership
Education
Collin County Community College 2006 — 2008
Nursing
Allen High School 2002 — 2006
High School
PFSweb September 2015 - Present
Akron General Medical Center January 2011 - Present
Pilot Catastrophe Service July 2009 - November 2010
Lowe's Companies, Inc. October 2006 - June 2009
Skills
Consulting, Organizational..., Business Networking, Administrative..., Microsoft Excel, Microsoft Office, Leadership Development, Customer Service, Customer Oriented, Human Resources, Microsoft Word, Sales Management, HRIS, NexGen, Recruiting, Leadership, Coaching, Team Building, Retail, Teamwork, Social Media, Performance Management, Employee Engagement, Interviews, Budgets, Policy, Management, Program Management, Employee Benefits, Personnel Management, Training, Hiring, Time Management, Screening, Staff Development, Outlook, Talent Management, Recruitment Advertising, People Skills, Sourcing, College Recruiting, Succession Planning, Public Speaking, Resume Writing, Graduate Recruitment, New Hire Orientations, Call Centers, Data Entry, Employee Training, Employee Relations
Education
The University of Akron 2008 — 2011
B.A. Psychology, Industrial Orgazinational Psychology
Central State University
psychology, Human Resources Management/Personnel Administration, General
Alopex Interaction Design May 2015 - Present
PFSweb March 2011 - April 2014
AmerisourceBergen July 2009 - March 2011
Chordial Solutions, Inc. July 2009 - March 2011
Celanese October 2007 - December 2008
Mary Kay Inc. July 2007 - September 2007
NetLead Solutions May 2007 - July 2007
AtomicDC November 2005 - March 2006
Skills
ASP.NET, Microsoft SQL Server, IIS, WCF, VB.NET, Flash, XSL, Stored Procedures, AJAX, C#, .NET, Troubleshooting, ASP, JavaScript, VBScript, Visual Studio, PHP, CSS, SQL, Active Directory, C++, Data Warehousing, HTML, Access, Analysis, WPF, XSLT, DHTML, Business Intelligence, SSIS, SharePoint, Visual Basic, Silverlight, Dreamweaver, Databases, Microsoft Technologies, Visio, Testing, Photoshop, Crystal Reports, Oracle, CMS, PL/SQL
Education
The University of Texas at Dallas 2001 — 2003
Bachelors, Computer Science
The University of Texas at Arlington 1999 — 2001
Bachelors, Computer Science and Engineering
The University of Texas at Dallas
Master in Arts and Technology
Collin County Community College
Training Courses, .NET Traning Course
The University of Texas at Dallas
Masters, Computer Science
Hilton Worldwide August 2014 - Present
PFSweb October 2012 - December 2013
Delta Medical Center February 2012 - March 2013
Methodist Health System March 2012 - 2012
Skills
Benefits Administration, Onboarding, Employee Relations, HRIS, Human Resources, Employee Benefits, ADP Payroll, PeopleSoft, FMLA, Organizational..., New Hire Orientations, Payroll, Employee Training, HR Policies, Labor Relations, Job Descriptions, Kronos, Employee Engagement, Employee Handbooks, Compensation, Administrative..., SAP HR, Screening, Applicant Tracking..., Deferred Compensation, Performance Management, Personnel Management, Recruiting
Education
Concorde Career College-Memphis 2013 — 2014
Associate of Arts and Sciences (A.A.S.), Respiratory Care Therapy/Therapist
Ashford University 2010 — 2013
Bachelor of Arts
TruGreen July 2013 - Present
ServiceMaster January 2013 - July 2013
Shelby County Government October 2012 - January 2013
PFSweb August 2011 - October 2012
Shelby County Schools June 2008 - June 2010
Charlotte Russe June 2007 - August 2008
Skills
Customer Service, Customer Satisfaction, Call Centers, Customer Retention, Team Building, Process Improvement, Sales, Operations Management, Microsoft Office, Customer Experience, Account Management, Outlook, Training, Microsoft Excel, Troubleshooting, Data Entry, Microsoft Word, Inventory Management, Marketing, PowerPoint, Technical Support, Telephone Skills, Cold Calling, Time Management, Social Media, Small Business, Strategic Planning, Team Leadership, Retail, Process Scheduler, Leadership, Purchasing, Merchandising, Hiring, Performance Management
Education
Bethel College (TN) 2014 — 2015
Bachelor of Business Administration (B.B.A.), Entrepreneurial and Small Business Operations
PFSweb September 2008 - Present
Skills
Management, Customer Service, Team Leadership, Leadership, Operations Management, Team Building, Training, Customer Satisfaction, Team Management
Education
Ashford University 2012 — 2015
Management Information Systems, General
El Centro College 2004 — 2006
Legal Assistant/Paralegal
Ericsson February 2015 - Present
Ericsson May 2014 - February 2015
PFSweb May 2012 - April 2014
Visual Garage Inc 2010 - 2012
Fujita Air 2010 - 2012
AutoTechArt USA 2008 - 2011
EMB Accounting 2008 - 2010
Skills
Management, Lean Six Sigma, Account Management, Sales, Customer Service, Leadership, Marketing, Program Management, Operations Management, Microsoft Office, Time Management, Teamwork, Team Leadership, Retail, Microsoft Excel, Access, Social Media Marketing, PowerPoint, Supply Chain Management, Microsoft Word, Social Media, Reporting & Analysis
Education
The University of Texas at Dallas 2015 — 2017
Master of Business Administration (M.B.A.)
The University of Texas at Dallas 2015 — 2015
Certificate of Management, Mini MBA
Texas Tech University 2011 — 2012
BBA, Marketing, 4.0
Collin County Community College 2009 — 2010
Associate of Science, Business, 3.9
Sundsta-Älvkullegymnasiet 2008 — 2009
Exchange Student, Marketing & Graphic Design, A
PFSweb February 2015 - Present
Accenture 2010 - 2015
Accenture 2005 - 2010
Sprint Nextel May 2005 - November 2005
Verizon Wireless December 2003 - October 2004
Skills
Business Analysis, Project Management, Business Strategy, Business Process, Project Planning, Project Coordination, Management, Release Management, Service Delivery, Client Liaison, New Business Development, Analysis, Software Project..., Vendor Management, PMO, Project Portfolio..., Telecommunications, Communication, Visio, Outsourcing, Demandware, Marketing
Education
Cleveland State University 1999 — 2002
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Aligarh Muslim University
Master of Business Administration (MBA), Business Administration and Management, General
Dell Inc. April 2013 - Present
The Freeman Company March 2013 - March 2013
PFSweb February 2012 - January 2013
City of Plano Public Library System April 2011 - May 2012
PrimeSource FSE January 1996 - January 2011
Skills
Microsoft Excel, Training, Access, Project Management, Articulate Storyline, Instructional Design, Learning Management..., SkillSoft/SkillPort LMS..., Instructor-led Training, SharePoint, Process Improvement, Test Coordination, Microsoft SharePoint, Publisher, Adobe Photoshop, Adobe InDesign, JD Edwards, Employee Training
Education
Bryan College 1976 — 1980
BA, Christian Education
Stagen Leadership Institute 2006 — 2007
Diploma, Integral Leadership Program
Bryant & Stratton College 1993 — 1993
Associate in Occupational Studies, Microcomputer Systems Management
PFSweb February 2013 - June 2013
PFSweb February 2012 - January 2013
Landry's Restaurants June 2009 - May 2010
Main Event Entertainment October 2007 - February 2008
Ameriplan June 2006 - February 2007
Herzion Leadership April 2003 - January 2006
Landry's Restaurants April 2003 - January 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Management, Retail, Sales, Training, Event Planning, Public Speaking, Social Media
Education
CTR Beacon of Light High School 2004 — 2005
High School Diploma
College of the Mainland 2004 — 2005
Basics
HD Supply Facilities Maintenance August 2015 - Present
Boy Scouts of America August 2013 - Present
PFSweb August 2013 - August 2015
PFSweb June 2011 - August 2013
Boy Scouts of America May 2008 - August 2013
Costco Wholesale August 2000 - June 2011
Skills
Logistics, Inventory Management, Account Management, Warehousing, Customer Service, Supply Chain, Microsoft Excel, Call Center, SharePoint, Outlook, PowerPoint, Business Analysis, Microsoft Word, Analysis, Supply Chain Management, E-commerce, IBM iSeries, Team Leadership, Call Centers, Process Improvement, Microsoft Office, Cross-functional Team..., CRM, Team Building, Customer Satisfaction, Operations Management, Team Management, Retail, Management, Change Management, Time Management, Visio, Purchasing, Quality Assurance, Data Analysis, Vendor Management, Sales Operations, Forecasting, Budgets, Program Management, Access, Project Management, Teamwork, Training, Project Planning, Merchandising, Sales, Leadership, Human Resources, Negotiation
Education
Strayer University (TX) 2012 — 2016
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, currently 3.9 GPA with 2 classes remaining
The University of Texas at Dallas - School of Management 2005 — 2007
Bachelors of Science, Business Administration
Collin County Community College 2003 — 2005
Associates of Science, Business Administration
Plano East Senior High School
PFSweb March 2014 - Present
PFSweb August 2012 - February 2014
Manheim February 2011 - August 2012
Manheim May 2007 - January 2012
GSI - AccretiveCom 2007 - 2007
Intermark Group January 2004 - December 2006
Intermark Interactive 2004 - 2006
Ra Squares March 2000 - September 2001
Skills
Business Analysis, Enterprise Software, Analytics, Online Social Networking, PMP, Leadership, Analysis, Interactive..., Program Manager, Social Networking..., Social Networking..., Enterprise Community..., Business Analyst, Project Management, Ecommerce, Demandware, Mobile Technology, Mobile Payments, Project Planning, E-commerce, Integration, CRM, Process Improvement, Management, Cross-functional Team..., Strategy
Education
University of Alabama at Birmingham 2003 — 2004
M.S, Electrical and Computer Enginnering
Bharathiar University 1997 — 2001
B.S, Electrical and Electronics Engineering
Shawnee Mission School District March 2014 - Present
Cardinal Stritch University June 2013 - February 2014
Cardinal Stritch University February 2012 - May 2013
PFSweb December 2011 - February 2012
Vangent, Inc. November 2009 - August 2011
Baker University January 2008 - June 2009
Skills
Sports Management, Higher Education, Sports, Coaching, Social Media, PowerPoint, Research, Leadership, Customer Service, Athletics, Facebook, Project Planning, Social Networking
Education
Cardinal Stritch University 2012 — 2014
Master of Science (M.S.), Sport Management
Baker University 2003 — 2007
Bachelor of Science (B.S.), Business Management
Essential Home Service Provider September 2010 - Present
Carlos Mitchell September 2010 - Present
PFSweb August 2008 - August 2010
Skills
Entrepreneurship, SEO, Email Marketing
Education
Brookhaven Community College 2009 — 2011
Basics, Business
Tarrant County College 2003 — 2005
Associates
DaVita September 2014 - Present
Aegis/Teleperformance August 2014 - September 2014
Stellar March 2011 - June 2014
Securus Technologies May 2009 - March 2011
Ultimate Staffing March 2007 - May 2009
Credit Solutions August 2005 - February 2007
Pfsweb July 2001 - August 2005
Santa Rita Bottling Co January 1997 - June 1999
Swire Coca Cola February 1995 - June 1997
US Army 1988 - 1991
Skills
Recruiting, Talent Management, Talent Acquisition, Human Resources, Leadership, Training, Management, Call Centers, Technical Recruiting, Screening Resumes, Hiring, Applicant Tracking..., Onboarding, Employee Relations, Performance Management, Vendor Management, Interviews, Internet Recruiting, Networking, Outsourcing, Screening, Call Center, Sourcing, Employee Benefits, HRIS, Contract Recruitment, Employee Engagement, High Volume Staffing, Telecommunications, Workforce Planning, Call center start-up, Employment Law, Facilities Management, Military Experience, Recruitment Training, Disaster Recovery, Physical Security, Government Contracting, High-volume Recruiting
Education
Abilene Christian University 1991 — 1995
Southern Methodist University - Cox School of Business 2005 — 2006
SMU Cox Executive Education Program
KGI Wireless March 2014 - Present
PFSweb January 2012 - March 2014
Abilene Christian University October 2009 - December 2011
PFSWeb Digital Marketing Class January 2011 - April 2011
Northside Church of Christ May 2009 - August 2009
First Colony Church of Christ May 2008 - August 2008
Skills
Program Management, Operating Budgets, Distribution Center..., Daily Operations..., eCommunications, Web Development, Demandware, People Skills, Microsoft Office, Call Center, Social Media, Financial Reporting, Financial Analysis, Call Centers, Customer Service, Operations Management, Teamwork, Account Management, Marketing, Leadership, Research, Management, Public Relations, Training, Forecasting, Retail, Data Analysis, Team Building, Microsoft Word, Analytics, Email Marketing, Leadership Development, PowerPoint, Interactive Marketing, Facebook, Event Planning, SEO, Microsoft Excel, Project Management, Public Speaking, Competitive Analysis, Cross-functional Team..., Team Management, Budgets, Team Leadership, E-commerce, Sales, Access, Project Planning
Education
Abilene Christian University 2008 — 2011
Bachelor of Business Administration (BBA), Marketing
AAA Texas February 2013 - June 2013
PFSweb July 2012 - December 2012
DaVille Photography January 2007 - October 2012
Skills
Photography, Photoshop, Digital Photography, Portrait Photography, Portraits, Commercial Photography, Event Photography, Fine Art Photography, Photojournalism, Image Manipulation, Graphic Design
Education
Collin County Community College 2010 — 2012
Social Psychology
Cedar Valley College 2007 — 2009
Commercial Photography
Custom Sensors & Technologies (CST) April 2014 - Present
PFSweb May 2013 - April 2014
Texas Instruments June 2012 - April 2013
Texas Instruments December 2009 - June 2012
Texas Instruments February 2009 - December 2009
Texas Instruments September 2007 - February 2009
Texas Instruments January 2007 - September 2007
Texas Instruments January 2006 - January 2007
Texas Instruments July 2003 - January 2006
Texas Instruments July 2002 - July 2003
Skills
Inventory Management, Marketing Strategy, Operations Management, Strategic Planning, Inventory Control, Customer Service, Forecasting, Supply Chain Management, Process Improvement, Program Management, Product Marketing, Leadership, Sales Management, P&L Management, Sales, Training, Project Management, Business Planning, Project Planning, Team Building, Cross-functional Team..., Manufacturing..., Manufacturing, Change Management, Business Process, Strategy, Six Sigma, Customer Satisfaction, Supply Chain, Management, Continuous Improvement, Vendor Management
Education
Cameron University 2000 — 2001
MBA, Business
The University of Texas at Dallas 2002 — 2002
MS, Management and Administration
PFSweb February 2011 - Present
PFSweb May 2008 - February 2011
PFSweb August 2006 - May 2008
PFSweb March 2003 - August 2006
PFSweb April 2002 - March 2003
Adams Golf March 1998 - June 2001
Experian February 1997 - December 1997
Skills
System Administration, Server Administration, Quality Assurance, Performance Reporting, Incentive Programs, Customer Service, Photoshop, Graphic Design, Intranet, Website Development, Web Design, Data Analysis, Compliance, Graphics, Analysis, HTML, Microsoft Office, Networking, Social Networking, Drawing, Wedding Videos, Video Production, Videography, Digital Photography, Music Production, Artwork, Outsourcing, Time Management, Flyers, Troubleshooting, Access Control, Etalk, Qfiniti, FrontPage, SharePoint Designer, SharePoint, Technology, KANA, LivePerson, JD Edwards, Customer Satisfaction, Sales, Supply Chain, Process Improvement, Logistics, Call Centers, Visio, AS400 system, IBM AS/400, IBM iSeries
Education
Collin County Community College
Art/Graphic Design
PFSweb May 2014 - Present
PFSweb July 2013 - May 2014
Compass Group August 2011 - July 2013
Industrial Strength Marketing 2011 - July 2011
Abilene Christian University September 2008 - May 2010
Mars Petcare June 2009 - August 2009
Camp Deer Run June 2007 - August 2008
Skills
Event Planning, SEO, Integrated Marketing, Human Resources, Microsoft Office
Education
Abilene Christian University 2006 — 2010
Bachelor of Science, Integrated Marketing and Communication
PFSweb June 2013 - Present
Education
Abilene Christian University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Finance, General
Blinn College 2009 — 2011
Associate of Arts and Sciences (A.A.S.)
Chad Snyder Design 2008 - Present
PFSweb October 2006 - Present
Brown Books August 2005 - October 2006
Education
University of North Texas 1998 — 2001
BFA
Collin County Community College
PFSweb
Education
Belhaven University
Belhaven University
Lancaster Bible College / Memphis Center for Urban Theological Studies (MCUTS)
Teach for America May 2010 - Present
PFSweb June 2007 - June 2010
PFSweb June 2007 - September 2008
Education
Abilene Christian University 2003 — 2007
Business Administration, Marketing
One Technologies, LP February 2013 - Present
One Technologies, LP February 2013 - Present
Kyle’s Consulting Group February 2010 - February 2013
PFSweb March 2010 - January 2012
PFSweb March 2010 - January 2012
Skills
Accounting, Quality Assurance, Administrative..., Employee Training, Call Center Operations, Organization Skills, Time Management, Customer Satisfaction, Customer Retention, Customer Service, Sales, Telephone Skills, Training, Outlook, Process Improvement, Call Centers, Administration, Access
Education
Art Institute of Houston
Interior Design
Collin County Community College
PFSweb August 2013 - Present
Abilene Christian University 2010 - 2013
Northland Christian School May 2012 - August 2012
Abilene Christian University 2010 - 2012
Iron Kids Camp 2006 - 2011
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Social Media, Final Cut Pro, Advertising, Social Media Marketing, Facebook, Sports, People Skills, Fundraising, Market Analysis, Marketing, Marketing Strategy, Sports Marketing, Sports Management, Team Leadership, Brand Development, Customer Service, Fitness, Organization, Research, Video Editing, Public Relations, Social Networking, Analysis
Education
Abilene Christian University 2009 — 2013
Bachelor of Business Administration (BBA), Marketing, Senior
Abilene Christian University
PFSweb February 2013 - Present
Gluck1 Computer Services January 1999 - Present
Skills
web marketing, Web Development, web programming, SEO, Social Media Marketing, CSS, Facebook, jQuery, SQL, Online Advertising, Social Media, Email Marketing, Web Marketing, Marketing Strategy, PPC, Web Design, Lead Generation, E-commerce, Website Development, SEM, Direct Marketing, Marketing, SaaS, Content Marketing
Education
American University 1986 — 1990
bsba
Horace Mann 1981 — 1986
high school
Clockwork Technology, LLC February 2009 - Present
Satish & Yasmin Gupta College of Business at the University of Dallas May 2013 - Present
PFSweb April 2006 - February 2009
Greyhound Lines, Inc. February 1995 - April 2006
American Airlines April 1987 - October 1994
SABRE division, now Sabre Holdings March 1987 - October 1994
Skills
Vendor Management, Business Process..., CRM, Leadership, Program Management, Project Management, E-commerce, ERP, Change Management, Team Leadership, Strategy, Total Rewards Strategies, Marketing Strategy, Systems Analysis, Operational Excellence, Entrepreneurship, Technology Product..., Supply Chain Management, Executive Level..., Management Consulting, Demandware, Master Data Management, Multi-channel Marketing, Software Implementation, Payroll, Human Resources, PMO, Project Portfolio..., HRIS, ADP Payroll, Mobile Product..., Account Management, Software Development..., Software Design, Accountability, Technology..., Web Services, RESTful WebServices, PMO Development, Implementation..., Business Case, ROI Justification, Order Management, Social Media Marketing, International Project..., Oracle Financial, JD Edwards, Applicant Tracking..., Ceridian, Payroll Software
Education
American University 1982 — 1986
B.S.B.A., Double Major: Computer Systems and Marketing
American University - Kogod School of Business 1982 — 1986
B.S.B.A., Double Major: Computer Systems and Marketing
University of North Texas 1991 — 1997
M.B.A., Human Resources Management
The University of Dallas 2001 — 2007
Master's Degree, Interdisciplinary: eCommerce and Project Management
Ursuline Academy 1978 — 1982
High School, College Prep
IBM Canada July 2002 - July 2013
PFSweb May 2000 - August 2001
Daisytek Canada January 1994 - July 1999
Skills
Solution Selling, Cloud Computing, Pre-sales, Business Alliances, Account Management, Sales Management, Channel, IT Service Management, Data Center, Channel Partners, Team Leadership, Business Analytics, Integration, Business Development, Project Management, Change Management, Vendor Management, Enterprise Software, Cross-functional Team..., Sales, Sales Process
Education
2000 — 2002
MBA, International Business with specialization in Human Resource Management
Northwood University 1997 — 1999
BBA, Marketing/International Business
Centennial College 1994 — 1998
Marketing/International Business Diploma
CVS Health April 2015 - Present
CVS Health May 2013 - April 2015
The Apparel Group October 2010 - December 2011
PFSweb February 2008 - October 2010
Thermadyne February 2005 - February 2008
Hit 1999 - 2003
Skills
EDI, Integration, Process Improvement, JD Edwards, Management, IBM iSeries, ERP, Business Analysis, Vendor Management, Software Development, Supply Chain, Software Documentation, ITIL, Business Intelligence, Software Implementation, Agile Methodologies, Visio, SharePoint, Warehouse Management, Access, Six Sigma
Education
Collin County Community College 2012 — 2013
Associate of Arts (AA), English Lit
PFSweb December 2004 - Present
Verizon Data Services October 2000 - December 2004
Education
Collin County Community College 1998 — 2000
BrownGreer PLC October 2014 - Present
CaveBuug Consulting May 2011 - Present
PFSweb January 2012 - October 2014
ClickMotive May 2010 - May 2011
ClickMotive March 2008 - May 2010
ClickMotive November 2006 - 2010
ClickMotive November 2006 - March 2008
Countrywide May 2004 - November 2006
Skills
Google Analytics, SQL, Social Media, Salesforce.com, Scalability, SEO, Online Marketing, Technical Writing, E-commerce, SEM, Google Adwords, PPC, Social Media Marketing, Facebook, Administration, Social Networking, Mobile Marketing, Google Webmaster Tools, Online Sales, Awareness, Online Advertising, Leadership, Web Development, Account Management, Management, Customer Retention, Web Design, Project Management, Lead Generation, Product Development, B2B, Marketing, CRM, Email Marketing, Web Analytics, Analytics, Digital Strategy, Website Development, Team Leadership, Digital Marketing, Affiliate Marketing, Organic Search, Web Marketing, WordPress, Direct Marketing, Digital Media
Education
Baylor University 1999 — 2004
B.A., Anthropology
International School of Beijing 1996 — 1998
PFSweb September 2009 - Present
GE Capital December 2002 - February 2009
Hilton Hotels Corporation September 2001 - August 2002
Management Insights, Inc December 1999 - October 2000
North Dallas Bank June 1999 - August 1999
Texans Credit Union 1998 - 1999
Skills
Risk Management, Credit, Process Improvement, Business Process..., Business Analysis, Strategic Planning, Credit Risk, Project Management, Credit Analysis, Finance, Management, Access
Education
University of Texas at Dallas - Naveen Jindal School of Management 2004 — 2007
Bachelor of Science, Finance
Brookhaven Community College 1998 — 2004
Associates of Science, Business
PFSweb September 2012 - Present
Research In Motion July 2010 - July 2012
Handmark September 2008 - May 2009
Power Costs, Inc. June 2001 - March 2008
Skills
Agile Methodologies, Java, SOA, Software Development, Eclipse, Java Enterprise Edition, XML, Subversion, CAISO, SPP, MISO, C++, Linux, SQL, JSP, Full SDLC, Account Management, Technical Leadership, SOAP, Performance Tuning, Security, Project Management, bazaarvoice, Paypal Integration, Ogone, Shoprunner, WebTrends Analytics, Demandware, Translations.com, Coremetrics Analytics, Truefit, J2EE Application..., Weblogic, Technology Integration, Unix, Scrum, Cross-functional Team...
Education
Oklahoma City University 1999 — 2001
Masters, Computer Science
B. M. S. College of Engineering 1994 — 1998
Engineering, Transportation and Highway Engineering
Bangalore University 1994 — 1998
Gallagher Benefit Services July 2015 - Present
Every Nation Ministries July 2011 - March 2015
PFSweb May 2009 - June 2011
ACU August 2008 - February 2009
K3 Consulting June 2007 - December 2008
Raco Construction Services, LLC June 2008 - August 2008
Abilene Christian University August 2007 - May 2008
JACO Metal Limited April 2007 - April 2007
Skills
Leadership, Program Management, Project Management, Account Management, Reporting & Analysis, Client Relations, Client Presentation, CRM, Analytics, Ad Hoc Reporting, Training, Team Building, Nonprofits, Teaching, Public Speaking, Management, Cross Functional Team..., Multi-cultural..., Customer Service..., Microsoft Excel, Microsoft Office, Research, Event Planning, MS Excel Pivot Tables
Education
Abilene Christian University 2005 — 2008
BBA, Management, 3.96, Summa Cum Laude
Xiamen University 2007 — 2007
Chinese Studies
Invictus Sales & Marketing & EDC Consulting 2012 - Present
PFSweb 2004 - 2010
Budde International, Inc. 2001 - 2003
Minds@Work, LLC. 2001 - 2003
PCM 1996 - 1997
Skills
Training, Product Marketing, Product Management, E-commerce, Purchasing, Consumer Electronics, Marketing, Account Management, Marketing Management, Management, Marketing Strategy, PPC, Direct Sales, Product Launch, Start-ups, Sales, Affiliate Marketing, Sales Management, B2B, SEM, Web Analytics, P&L Responsibility, Digital Marketing, Strategic Planning, Competitive Analysis, Strategic Partnerships, Merchandising, Salesforce.com, Online Advertising, Market Analysis, Selling, Sales Operations, Retail, Sales Process, Contract Negotiation, Business Strategy, Online Marketing, Email Marketing, Business Planning, Negotiation, Strategy, Direct Marketing, Team Building, Business Development, Channel Partners, Wholesale, New Business Development, SEO, Customer Service, Advertising
Education
Austin College
Fujitsu Network Communications January 2007 - Present
Marlow Industries August 2006 - December 2006
Verizon Communications December 2004 - May 2006
PFSweb April 2001 - June 2004
Southwestern Bell Telecom November 1999 - March 2001
Skills
Troubleshooting, Software Installation, Active Directory, Servers, Windows 7, Computer Hardware, Printers, Technical Support, Windows Server, Hardware, Network Administration, Windows XP, VMware, VPN, Help Desk Support, Microsoft Exchange, XP, Laptops, Cisco Technologies, Citrix, DHCP, DNS, Group Policy, IT Service Management, Operating Systems, SCCM, Switches, TCP/IP, VMware ESX, Virtualization, Disaster Recovery, Patch Panels, Cisco MDS SAN switches, Outlook, HP Servers, POS
Education
Brookhaven Community College 2010 — 2015
Associate's Degree, Major in Information Technology
Avnet Services: Business Solutions (formerly Ascendant Technology) January 2014 - Present
Avnet Services: Business Solutions (formerly Ascendant Technology) November 2013 - January 2014
PFSweb March 2012 - November 2013
PFSweb March 2011 - March 2012
Rapp Collins Worldwide October 2009 - March 2011
Rapp Collins Worldwide May 2009 - December 2010
Allmand and Lee LLPC January 2009 - May 2009
Superior Air Parts October 2007 - December 2008
MilesTek Inc July 2005 - September 2007
Waymark Communications May 2002 - June 2005
Skills
Demandware, Direct Mail, E-commerce, PHP, Wordpress, MySQL, CSS, jQuery, Web Development, Demandware Certified, Email Marketing, phpBB, Video Editing, User Interface, Photoshop, Keynote, Online Marketing, Mobile, .NET, HTML, JavaScript, Website Development, Web Design, Troubleshooting, User Experience, Web Analytics, WordPress, Apache, XML, Mobile Devices, Web Applications, SEO, CMS, Integration, Networking, Databases, Web Project Management, SQL, IIS, Web Services
Education
Collin County Community College 2002 — 2005
Associates, C++, Java, Computing
Greece Olympia High School 1995 — 1999
MidFirst Bank February 2014 - Present
Adventures In Missions September 2013 - December 2013
Adventures In Missions January 2013 - December 2013
PFSweb March 2011 - July 2012
EST Group June 2009 - March 2011
Genesis Networks Solutions November 2008 - May 2009
Mason Zimbler July 2008 - July 2008
Dex Media June 2007 - August 2007
Allied Insulation May 2006 - August 2006
Skills
Marketing, Management, Leadership, Sales, Team Building, PowerPoint, Microsoft Excel, Market Research, Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Word, Networking, Teamwork, Call Centers, Outlook, SEO, Fundraising, Project Management, Consulting
Education
Abilene Christian University 2005 — 2009
BBA, Marketing, 3.5
Littleton High School 2001 — 2005
PFSweb November 2013 - Present
PFSWeb Europe December 2012 - November 2013
PFSweb January 1988 - November 2013
Daisytek 1988 - 1997
Shop Rite Supermarkets 1981 - 1986
Skills
E-commerce, Call Center, Logistics, Account Management, Vendor Management, Supply Chain
Education
Bergen Community College 1985 — 1987
Associate's degree
Memorial HS 1970 — 1974
jcpenney 2013 - 2013
PFSweb January 2007 - February 2008
Blockbuster 2004 - 2006
Education
University of Texas at Dallas - Naveen Jindal School of Management 2011 — 2014
Master of Business Administration (MBA), Global Business and Leadership, Strategic Managment, Project Managment, Graduated with Distinction
Southern Methodist University - Cox School of Business 1996 — 2000
BBA, International Business, Foreign Language - Chinese, Spanish
Capital University of Economics and Business 1999 — 1999
Chinese, Business
Middlebury College 1998 — 1998
Chinese Language
University of Texas at Dallas - Naveen Jindal School of Management 1997 — 1997
International Economics, International Finance
Estech Systems, Inc. (ESI) November 2014 - Present
Arrow S3 July 2012 - November 2014
Fujitsu May 2011 - July 2012
Securus Technologies April 2010 - May 2011
APR Consulting January 2008 - April 2010
PFSWeb July 2007 - January 2008
Frisco OBGYN November 2006 - July 2007
Golftournament.com February 2005 - October 2006
Skills
Troubleshooting, Telecommunications, IP PBX, TCP/IP, VLAN, VoIP, Networking, Windows 7, Wireless Networking, Windows, Technical Support, VPN, DHCP, VMware, RDP, Wireless LAN Controller, Access Points, Network Security, Computer Hardware, Microsoft Office, Outlook, Active Directory, Call Centers, Windows Server, Servers, SharePoint, Adobe Acrobat, Software Documentation, Technical Documentation, HTML
Education
Collin County Community College 2003 — 2010
Associates, Various
Plano Senior High School 1998 — 2002
Diploma, Various
PFSweb, Inc. April 2015 - Present
PFSweb, Inc. Philippine Services, LLC March 2014 - March 2015
PFSweb June 2012 - March 2014
Priority Fulfillment Services, Inc (PFSweb) June 2011 - June 2012
PFSweb June 1999 - May 2011
Fond-du-luth Casino June 1996 - May 1999
US Army October 1983 - May 1996
Skills
EDI, E-commerce, Reverse Logistics, Logistics, Vendor Management, JD Edwards, Warehousing, Supply Chain, ERP, Quality Assurance, Operations Management, Logistics Management, Supply Chain Management, Business Process..., Process Improvement, Change Management, Team Leadership, Warehouse Management, Business Analysis, Software Documentation, Business Intelligence, Account Management, Team Management, Visio, Program Management, MS Project, SDLC, Six Sigma, Inventory Management, Outsourcing, SAP, IBM iSeries, Procurement, Cross-functional Team..., 3PL, Business Process, Access, SharePoint, Management, Call Centers, Project Management, Project Planning, Team Building, Integration, Requirements Analysis, Analysis, Leadership, Training, E-business, Systems Analysis
Education
Wisconsin Indianhead Technical College 1998 — 1999
Associate of Science (AS), Computer Science, 4.0
Central Texas College 1990 — 1994
Associates Degree in General Studies, General Studies
Medi-Lynx March 2015 - Present
AT&T June 2013 - March 2015
PFSweb January 2011 - August 2013
The CMI Group March 2010 - November 2010
Great River Charitable clinic April 2009 - October 2009
White House Black Market April 2008 - December 2008
Urban Brands March 2006 - November 2007
Skills
Training, Call Centers, Customer Satisfaction, Customer Service, Insurance, Marketing, Coaching, Healthcare, Process Improvement, Access, Financial Analysis, Forecasting, Microsoft Excel, Analysis, Data Analysis, Cross-functional Team..., Sales, Team Leadership
Education
American InterContinental University 2010 — 2011
Bachelors, Healthcare Management
American InterContinental University 2008 — 2009
Asssociates, Business
Caprock Investments & Kona Financing August 2012 - Present
PFSweb June 2011 - August 2012
Direct Real Estate January 2010 - March 2011
Dimmitt Pharmacy 2007 - 2011
Stovall Realtors October 2008 - December 2009
Oxfam June 2009 - 2009
Stovall Realtors 2008 - 2009
Education
Abilene Christian University 2007 — 2011
BBA, Business Financial Management
PFSweb November 2006 - Present
PFSweb November 2006 - Present
PFSweb Canada November 2006 - Present
Skills
Inventory Management, Logistics, Warehouse Management, Logistics Management, Operations Management, Warehousing, Transportation, Forecasting, Customer Service, Process Improvement, Supply Chain, Account Management, Analysis, Customer Satisfaction, Budgets, Team Building, Cross-functional Team..., Team Leadership
Education
Centennial College International Education Centre 1996 — 2001
Diploma, Hospitality Administration/Management/ Call Centre Management
Dodge Development, Inc November 2009 - Present
PFSweb May 2008 - August 2008
MSYB April 2005 - May 2007
Trader Publishing- Harmon Homes July 2003 - March 2005
Skills
Publishing, Custom Publishing, Photoshop, QuarkXPress, InDesign, Fireworks, Desktop Support, Computer Hardware..., Track-it, Computer Hardware, Accounts Receivable, Quickbooks, Mortgage Servicing, Loan Origination, Mortgage Compliance, MOL, Document Management, Lotus Notes, Outlook, MS Office Suite, Microsoft Office, Logistics, Act Database Management, HTML/XML, JavaScript, CSS, PHP, MySQL, phpMyAdmin, Joomla, Podcasting, Podcast Production, RSS, M3UA, Rackspace, Web Hosting, Web Design, Web Applications, Dreamweaver, Macromedia, Multimedia, Video Production, Corel Video Studio Pro, Video Editing, Flash Video, Desktop Publishing, Technical Writing, Technical Support
Education
Brookhaven Community College 2008 — 2009
General Classwork
Moutain View College
Business Management
PFSweb June 2014 - Present
Skills
Java
Education
Abilene Christian University 2008 — 2014
Bachelor of Science (B.S.), Computer Science
PFSweb June 2014 - Present
PFSweb August 2012 - June 2014
Collin County Community College January 2010 - August 2012
Skills
Certified Demandware..., JavaScript, ExactTarget, C++, CSS, Photoshop, Access, Software Validation, XHTML, Xcode, Windows Programming, Visual Studio, Fireworks, Dreamweaver, Word, PowerPoint, x86 Assembly, Excel, Customer Service, Microsoft Excel, SQL, E-commerce, Integration, XML, Business Analysis
Education
Collin County Community College 2011 — 2012
Certificate, eBusiness Development, iOS Programming, 4.0
Collin County Community College 2011 — 2012
Certificate, Web Development, 4.0
Collin College 2009 — 2011
Certificate, Software Development/Web Design
Clemson University 1984 — 1988
BS, Mathematics
New Benefits March 2012 - Present
PFSweb September 2010 - March 2012
Pearson Education March 2010 - May 2010
Monitronics International September 2006 - August 2007
Skills
Bilingual-Spanish, Customer Service, Microsoft Word, PowerPoint, Training, Microsoft Excel, Outlook, Public Speaking, Spanish, Coaching, Customer Retention, Social Media, Microsoft Office, Social Networking
Education
University of North Texas 2006 — 2008
Bachelor of Arts in Spanish, Spanish
Brookhaven Community College 2004 — 2006
Associate, Science
Liquid Environmental Solutions June 2013 - Present
Liquid Environmental Solutions August 2010 - June 2013
PFSweb September 2009 - August 2010
Staffmark May 2009 - September 2009
Skills
Customer Service, Training, Supervisory Skills, Microsoft Excel, Employee Training, Operations Management, Team Building, Interview Skills, Data Entry, Leadership, Account Management, Exceptional..., Exceptional..., Training & Development, Excellent communication..., Process Improvement, Microsoft Office, Project Management, Time Management, Sales Operations, Creative Writing, Resume Writing, Technical Writing, Report Writing, Speech Writing
Education
The University of Texas at Arlington 2004 — 2008
Bachelor of Liberal Arts, History
Brookhaven Community College 2002 — 2004
N/A, History
PFSweb November 2012 - Present
Cotton Patch Cafe September 2010 - Present
City of Richardson July 2007 - June 2008
US Army May 1998 - December 2006
Skills
Operations Management, Micrsosoft and Excel..., Food Safety, Food Quality, Job Scheduling, Money Management, Contract Negotiation, Counseling
Education
Cameron University 2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Organizational Leadership
PFSweb April 2012 - Present
Ross Stores January 2011 - August 2011
Mid-South Health Systems February 2008 - May 2010
Skills
Customer Service, Data Entry, Inventory Management, Customer Satisfaction, Retail, Telephone Skills, Time Management, Merchandising, Outlook, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Sales, Inventory Control
Education
Arkansas State University 2006 — 2010
Bachelor of Science (B.S.), Psychology
FedEx Services June 2014 - Present
Accredo Healthcare - a Medco Company March 2009 - Present
Accredo Health March 2009 - Present
Accredo - An Express Scripts Company March 2009 - May 2014
PFS Web September 2007 - January 2009
PFSweb 2007 - January 2009
Solectron 2005 - 2007
Aerotek 2005 - 2007
Pizza Hut 2003 - 2005
Kmart 2002 - 2003
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Typing, Customer Service, Fast Learner, Pharmaceutical Sales, Pharmaceutical Industry, Computer Repair, Leadership, Process Scheduler, Sales Process, Team Management, High level of initiative, Customer Satisfaction
Education
ITT Technical Institute-Cordova 2005 — 2007
Associates Degree, Computer Network Systems
Alabama Southern Community College
Computer Science
ITT Technical Institute
Associate of Applied Science, Computer Network Systems
PFSweb August 2012 - Present
METRO CARE January 2012 - Present
Dean Foods December 2010 - December 2011
Mastech October 2009 - December 2010
Skills
Lotus 123, QuickBooks, PeopleSoft, AS400 system, Data Entry, 10 Key Touch, Outlook, Access, Microsoft Word, Microsoft Excel, Salesforce.com, Psych Consult, Live Person, 10-key (11,875 kph)
Education
Kaplan University-Davenport Campus 2010 — 2010
Cedar Valley College 2005 — 2006
PFSweb March 2012 - Present
The Veracity Group July 2011 - September 2011
Macy's November 2010 - July 2011
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Multi-line Phone, Merchandising, Data Entry, Quality Assurance, Inventory Management, Logistics, Operations Management, Process Scheduler, Team Leadership, Telephone Skills, Time Management, Training
Education
MedVance Institute-Grand Prairie 2008 — 2009
NRCMA, Medical/Clinical Assistant
Irving High School 1994 — 1998
Diploma, General Studies
Sonido Lobo 2003 - Present
PFSweb August 2014 - August 2015
Atlas Copco 2010 - 2013
Skills
Sound Editing, Sound Mixing, Music Industry, Music Production, Live Sound, Warehousing, Warehouse Management, Logistics, Inventory Control, International Shipping, Sales
Education
Cedar Valley College 2010 — 2014
Associate of Arts and Sciences (AAS), Recording Arts Technology/Technician
Cedar Valley College 2010 — 2014
Associate of Arts and Sciences (AAS), Music Management
Woodrow Wilson High School
Diploma, English Language and Literature/Letters
PFSweb July 2006 - Present
Skills
Integration, Enterprise Architecture, IT Strategy, SharePoint, System Administration, Windows Server, Microsoft Exchange, Lync Server 2010, Unified Communications, VMware, Servers, Data Center, IT Operations, Virtualization, Disaster Recovery, Team Building
Education
Abilene Christian University 2002 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
PFSweb October 2012 - November 2013
Layered Technologies September 2007 - November 2008
Skills
Customer Service, Computer Repair, IT Sales, Account Management, Fishing, Organic Farming, Alternative Energy
Education
Community College of Vermont 2001 — 2001
GED