PGI Company
Industry: Web conferencing company
DescriptionPGi, or Premiere Global Services, Inc., is a multinational corporation and global provider of conferencing and collaboration solutions. Its products include audio conferencing, web conferencing, webcasting, videoconferencing and virtual meeting solutions such as iMeet and GlobalMeet. CEO: Don Joos Headquarters: Atlanta, Georgia, United States Chief marketing officer: Mark Roberts Parent organization: Siris Capital Group, LLC Number of employees: 2,100 (2013) Subsidiaries: ReadyTalk, TalkPoint,
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PGI Employees
PGi May 2012 - Present
Epsilon Systems Solutions, Inc. April 2008 - April 2012
ManpowerGroup April 2011 - October 2011
University of Idaho American Language and Culture Program 2006 - 2007
Technology Assisted Language Learning (TALL) Group 2003 - 2007
Technology Assisted Language Learning (TALL) Group 2003 - 2005
Skills
Instructional Design, Instructor-led Training, E-Learning, Technical Writing, Needs Analysis, Editing, Project Management, Training, Program Management, SharePoint, Software Documentation, Leadership, Microsoft Office
Education
University of Idaho 2005 — 2006
Master of Arts (MA), Teaching English as a Second Language
Brigham Young University 2003 — 2005
Bachelor of Arts (BA), German
College of Southern Idaho 2001 — 2003
Associate of Arts (AA), Foreign Language (French/Japanese)
PGi January 2015 - Present
PGi September 2009 - Present
Army National Guard February 1982 - August 2011
PGi August 2002 - September 2009
PGi November 1995 - August 2002
Skills
Team Building, Leadership, Training, Strategic Planning, Cross-functional Team..., Professional Mentoring, Customer Service, Management, Problem Solving, Equal Opportunities, Team Management, Team Leadership, Team Mentoring, Creative Writing, Public Policy, Policy, Military Experience, Army, SaaS, Coaching, Salesforce.com, CRM, Call Centers, Employee Training, Telecommunications, Process Improvement, Customer Satisfaction, Military, Time Management, Program Management, Customer Experience, Analysis, Direct Sales, Customer Retention, Leadership Development, Vendor Management, Business Development, Operations Management, Selling, Contract Negotiation, Sales Operations, Strategic Partnerships, Strategy, Interviews, Account Management, Human Resources, Sales, Solution Selling
Education
University of Colorado Colorado Springs 2009 — 2011
Master of Public Administration (MPA), Public Administration
Anna Maria College 1989 — 1992
BS, Business Administration
PGi April 2014 - Present
WorthPoint November 2012 - April 2014
Silverpop January 2012 - December 2012
Nokia 2007 - 2010
Skills
Solaris, Linux, Perl, TCP/IP, Shell Scripting, Red Hat Linux, RHCSA, RHCE, Apache, Tomcat, PostgreSQL, MySQL, Solr, Riak, Haproxy, Squid, Ubuntu, AWS, Nagios, Zenoss, F5 BigIP, CentOS, DNS, Firewalls, Bash, Unix, RedHat, Amazon Web Services..., Cloud Computing, Agile Methodologies
Education
Carleton University 1995 — 1999
B.Eng, Electrical Engineering
GCA
PGi November 2014 - Present
PGi April 2013 - November 2014
PGi 2006 - April 2013
PGi 2003 - 2006
TurboPower Software 2000 - 2003
C.A.T. Systems, Inc 1996 - 2000
Skills
C#, Web Services, Software Design, Object Oriented Design, Software Development, Agile Methodologies, Software Engineering, Microsoft SQL Server, WCF, REST, XML, SQL, Subversion, OOP, iOS development, ASP.NET, Scrum, .NET, Databases, SOAP, Amazon Web Services..., Objective-C, Delphi, JSON, Mobile Applications, Amazon EC2, Windows Azure, Hadoop, iPhone development, Amazon CloudFront, Rackspace Cloud, VMware, ElasticSearch, XSD, F5 BigIP, DNS, Load Balancing, Chef, System Architecture, Solution Architecture, Network Architecture, Network Security
Education
UMKC 1993 — 1995
Computer Science
Baker University 1992 — 1993
Music
Behr Process Corporation January 2004 - Present
ESSP April 2007 - Present
PGi April 2014 - January 2015
Cyber Attack & Business Continuity Simulation 2013 - 2013
Allied Barton March 2003 - January 2004
JCPenney October 2002 - March 2003
Motorola Mobility October 2000 - October 2001
Motorola Mobility August 1995 - October 2000
Motorola Mobility June 1991 - August 1995
Strait Lace Music / Colins Entertainment October 1990 - August 1991
Skills
Microsoft Office, Windows, Computer Hardware, Teamwork, Computer Forensics, Troubleshooting, Team Leadership, Pro Tools, Audio Engineering, Information Assurance, Linux Desktop, Computer Security, Computer Network..., SAP ERP, Statistical Software, DJ, Music Production, Visio, Process Improvement
Education
Strayer University-Georgia 2012 — 2016
Masters degree (M.S.), Information Assurance, GPA 4.0
Westwood College - ATM 2009 — 2012
Bachelor of Applied Science (B.S.), Information Technology: Concentration in Computer Forensics, 3.55 / 4.0
Atlanta Technical College
Associate of Science (A.A.S.), Computer Information Systems, 3.0
Center of Industry & Technology
Certificate of Completion, Microcomputer Repair
PGi August 2014 - Present
PGi January 2008 - August 2014
PGi 2007 - 2008
Premiere Global Services 2001 - 2007
Premiere Global Services 2000 - 2001
Premiere Global Services January 1999 - 2000
Skills
Problem Solving, Analytics, Confidentiality, Work Under Pressure, Time Management, Escalation Management, Technical Project..., Project Coordination, Meeting Deadlines, Outstanding Customer..., SLA, Crisis Communications, Microsoft Office, ITIL, Quality, Customer Satisfaction, Process Management, Organizing, Customer Service, Business Development, CRM, Sla, SaaS, Meet Deadlines, Management, Account Management, Telecommunications, Salesforce.com, Cloud Computing, Incident Handling, Quality Assurance, Mobile Devices, Cross-functional Team..., Call Centers, Pre-sales, Training, Customer Experience, Vendor Management, Direct Sales, Telephony, Product Management, VoIP, Team Management, Data Center, Enterprise Software, Team Leadership, B2B, Professional Services, Program Management, Unified Communications
Education
Baker University
BA, Business Administration
PGi February 2007 - Present
Lane Bryant May 2006 - February 2007
SPC Office Products October 2000 - April 2006
ALCO Stores, Inc April 1998 - September 2000
Shepherd's Helping Hands April 1996 - April 1998
Anthony's & Co. May 1995 - February 1996
Petrie Retail Stores Inc. - Stuart's May 1993 - April 1995
Skills
Customer Service, Webinars, Solution Selling, Event Management, WebEx, Audio Conferencing, Public Speaking, Telecommunications, Event Planning, Social Media Marketing, Marketing, Social Media, Account Management, Salesforce.com, Time Management, Teamwork, Sales, Training, Retail, Customer Satisfaction, Management, Unified Communications, Leadership, Team Leadership, Team Building, Call Centers
Education
Bauder College 1992 — 1993
Associates of Applied Arts
PGi November 2014 - Present
PGi June 2014 - Present
News Distribution Network, Inc. October 2011 - June 2014
wasatch July 2009 - October 2011
Voobon Ventures, Atlanta GA September 2007 - November 2009
Elekta, Norcross GA September 2006 - November 2006
IFE Designs and Associates, Philadelphia, PA August 2001 - September 2006
Skills
Photoshop, Illustrator, Adobe Creative Suite, Adobe Acrobat, ActionScript, Troubleshooting, Cross-browser..., ASP.NET, Web Design, Dreamweaver, InDesign, HTML, Graphic Design, CSS, Logo Design, Digital Media, Advertising, Flyers, Online Advertising, Interaction Design, Layout, Mac, User Experience, Corporate Branding, Graphics, UX/UI design, Mobile app design, Branding & Identity, Hi-fi Mockups, Bootstrap 3, HTML 5, Mobile Applications
Education
Art Institute of Philadelphia 2001 — 2003
bachelors of science, Multi-Media And Web Design
Artist's Association of Nantucket April 2013 - Present
Nantucket New Year's September 2012 - Present
Nantucket Film Festival June 2012 - June 2013
Fidelity Investments 2002 - 2009
PGI 2000 - 2002
University of Southern California 1996 - 1999
Atlanta Committee for the Olympic Games 1995 - 1996
Education
Boston University 1989 — 1992
BS, Journalism
PRA International May 2013 - Present
PGi February 2012 - May 2013
Von Maur March 2011 - January 2012
Vangent, Inc. August 2009 - February 2011
Vangent, Inc. July 2009 - August 2009
The Home Depot July 2008 - March 2009
Cottonwood, Inc. July 2007 - August 2008
Skills
Visual Merchandising, Merchandising, Retail Sales, Retail, Window Displays, Styling, Fashion, Apparel, Sales, Customer Service, Customer Experience, Event Planning, POS, Cashiering, Event Management, Customer Retention, Telephone Skills, Fashion Design, Microsoft Word, PowerPoint, Mac, Employee Training, Illustrator, Driving Results, Social Media, Marketing, Inventory Control, Inventory Management, Facebook
Education
Johnson County Community College 2007 — 2014
AAS Nursing, Coursework in Marketing/Management and Fashion Design and Merchandising
Neosho County Community College 2012 — 2013
Certification in Nursing Aide, Certified Nursing Aide/CNA
Ashford University 2012 — 2012
Coursework in Public Relations and Marketing
Louisiana State University and Agricultural and Mechanical College 2001 — 2007
Coursework in Human Ecology with concentration in Apparel Design, Business, and Science
PGi March 2012 - Present
Apple Retail 2008 - 2012
Skills
Salesforce.com, Sales, Cold Calling, Direct Sales, Sales Process, Solution Selling, Account Management, Lead Generation, Sales Presentations, B2B, SaaS, Selling, Managed Services, Channel Partners, Professional Services, Customer Retention, Sales Operations, Unified Communications, Enterprise Software, Go-to-market Strategy, CRM
Education
Baylor University 2002 — 2006
Bachelor of Arts (B.A.)
Events North May 2008 - Present
Put Your Phone Down! December 2013 - Present
Traverse City Film Festival 2006 - 2010
VIKTOR Incentives & Meetings September 2005 - February 2007
Global Events Partners 2003 - 2005
PGI 2001 - 2003
Skills
Event Management, Event Planning, Social Media, Social Media Marketing, Marketing, Online Advertising, Advertising, Marketing Strategy, Email Marketing, Business Development, Trade Shows, Public Relations, Product Development, Management, Hospitality, Customer Service, New Business Development, Corporate Events, Budgets, Leadership, Fundraising, Online Marketing, Marketing Communications, Nonprofits, Strategic Planning, Sales, Editing, Social Networking, Facebook, Entrepreneurship, Team Building, Small Business, Volunteer Management, Training
Education
The George Washington University - School of Business 2000 — 2001
Certificate, Event Management
Albion College 1997 — 2001
BA, English & Speech Communications
PGi November 2014 - Present
PGi April 2013 - Present
PGi July 2011 - March 2013
Ericson Veterinary Hospital August 2010 - February 2012
Animal Critical Care & Emergency Services November 2004 - April 2010
Skills
Account Management, Telecommunications, Customer Experience, Salesforce.com, CRM, Management, Call Centers, Audio Conferencing, Webinars, SaaS, Managed Services, Project Management, Cloud Computing, Marketing Communications, Troubleshooting, Leadership, Customer Satisfaction, Event Management, Time Management, Microsoft Office, Event Planning, Unified Communications, Product Management, Training, Team Management, Process Improvement, Marketing, Social Media, Team Building, Customer Service, Video Conferencing, Team Leadership, Sales, Cross-functional Team..., Sales Process, New Business Development, Vendor Management, Strategy, Strategic Partnerships, Solution Selling, Coaching, JIRA, SharePoint Designer, Basic HTML, Problem Solving, Technical Writers, Documentation, Technical Writing
Education
Butler Community College 1994 — 1996
PGi April 2015 - June 2015
BrainDx, LLC 2014 - 2015
California Institute of Technology October 2013 - March 2014
California Institute of Technology June 2013 - August 2013
California Institute of Technology January 2013 - March 2013
Queen's University July 2012 - August 2012
Skills
Python, Statistics, Matlab, Java, C, SQL, Markov Chains, SAS, Microsoft Excel, C++, Mathematical Modeling, Numerical Simulation, Stochastic Processes, Bayesian methods, Machine Learning, Monte Carlo Simulation, JUnit, EasyMock, HTML, XML, Eclipse, MySQL, SQLite, Hibernate, Agile Methodologies, J2EE, Web Applications, JDBC, Navicat, JSP
Education
California Institute of Technology 2010 — 2014
Bachelor of Science (BS)
Caltech 2010 — 2014
Bachelor of Science (B.S.), Computational and Applied Mathematics
Tallgrass Talent Group March 2011 - Present
the Sunflower Group December 2010 - Present
the Sunflower Group September 2006 - November 2010
PGi July 2001 - August 2006
Skills
Sales Operations, Sales, Management, Marketing, Program Management, Creative Direction, Time Management, Account Management, Marketing Strategy, Integrated Marketing, New Business Development, B2B, Operations Management, Staffing Services, Strategic Planning, Full P&L Responsibility, Staffing Models, P&L Management, Business Development
Education
The University of Texas-Pan American 1987 — 1991
Art Institute of Dallas
Dunlee-Division of Philips Healthcare November 2004 - Present
PGI June 1996 - November 2003
Atwood Mobile Products February 1993 - February 1996
Skyline Displays of Orange County June 1986 - August 1991
Skills
Healthcare, Cross-functional Team..., Marketing, Capital Equipment, Medical Imaging, Product Launch, Strategic Planning, Marketing Communications, Global Marketing, Internal Communications, Product Marketing, Corporate Communications, International Trade, Medical Devices, Process Improvement
Education
Ashford University
PGi June 2007 - Present
American Century Investments 1999 - 2007
Skills
Telecommunications, Call Centers, Managed Services, Account Management, Direct Sales, SaaS, Management, Solution Selling, Sales Management, Product Management, VoIP, Vendor Management, Team Leadership, Salesforce.com
Education
Baker University 2000 — 2001
Bachelor of Science (BS), Business Administration and Management, General
electric GUM, Inc. January 2013 - Present
Nash Films LLC 2002 - December 2012
PGI 1996 - 2003
PGI 1996 - 2002
Skills
Creative Direction, Video, Video Production, Digital Media, Film, Producing, Editing, Post Production, Commercials, Documentaries, Directing, Media Production, Short Films, Broadcast, Final Cut Pro, New Media, Multimedia, Video Editing, HD Video, Web Video, Videography, Content Strategy
Education
American University 1996 — 1997
M.A., Communications
Loyola University Maryland 1989 — 1993
B.A., Classics
Simeio Solutions November 2014 - Present
Courion Corporation 2015 - 2015
Federal Reserve Bank of Atlanta March 2014 - November 2014
UPS Supply Chain Solutions June 2012 - March 2014
TMX Finance October 2010 - May 2012
PGi March 2008 - July 2010
Impact Confections March 2008 - June 2008
Scientific Games November 2004 - March 2008
PCR, Georgia Public Service Commission June 2004 - December 2004
Matrix Resources December 1999 - June 2000
Skills
WCF, .NET, ASP.NET, LINQ, ASP.NET MVC, Microsoft SQL Server, C#, Visual Studio, XML, Web Services, Entity Framework, SQL, jQuery, VB.NET, MVC, Web Applications, SDLC, Test Driven Development, Software Development, T-SQL, ASP, AJAX, JavaScript, Databases, Design Patterns, IIS, SQL Server, Agile, Agile Methodologies, TFS, WPF, Scrum, ADO.NET, Unit Testing, JSON, Web Development, XSLT, NHibernate, Silverlight, SSRS, Requirements Analysis, Object Oriented Design, ReSharper, Subversion, AngularJS
Education
Atlanta Technical College 1993 — 1995
Associate's degree, Electrical and Electronics Engineering
Tobias Media August 2008 - Present
The Pentagon Channel 2010 - 2014
National Geographic Television 2000 - 2008
PGI 1997 - 2000
Corporate Visions 1991 - 1995
CTI 1987 - 1990
Skills
Graphic Design, 3D graphics, Motion Graphics, User Experience, Information Graphics, Adobe Creative Suite, InDesign, Illustrator, Illustration, Logo Design, Layout, Web Design, Photoshop, Graphics, Mac, After Effects, Animation, Multimedia, Cinema 4D, UX design, Concept Design, Interaction Design, Storyboarding, Creative Direction, Post Production, Flash Animation, Concept Development, User Experience Design, 3D, Flash, Broadcast, 3D visualization, Experience Design, Corporate Branding, Creative Strategy
Education
Art Institute of Pittsburgh 1984 — 1986
Associates, Visual Communications
Virginia Commonwealth University 1992 — 1993
Fine Arts
Advantage Resourcing at Google March 2015 - Present
JM Neil and Associates-Ericsson August 2014 - March 2015
JM Neil and Associates November 2013 - March 2014
Advantage Tech-Contractor April 2013 - September 2013
Advantage Tech-Contractor October 2012 - March 2013
PGi May 2012 - August 2012
JM Neil & Associates-Contractor May 2011 - January 2012
Deluxe Corporation December 2010 - May 2011
University of Phoenix June 2010 - December 2010
Sprint Nextel May 2002 - February 2009
Skills
Direct Sales, Customer Retention, Salesforce.com, Analysis, SEM, Contract Negotiation, CRM, Cold Calling, Account Management, Sales, Marketing, Networking, Sales Management, Leadership, Strategic Planning, Customer Service, Negotiation, Team Building, Process Improvement, Team Leadership, Coaching, Training, Recruiting, Troubleshooting, New Business Development, Sales Process, B2B, Lead Generation, Online Advertising, Microsoft Office, Project Management, Telecommunications, Hiring, Wireless, Technical Support, PeopleSoft, Microsoft Excel, Sales Operations, Management, Customer Satisfaction
Education
Baker University 2014 — 2015
University of Phoenix 2009 — 2011
Business, Criminal Justice
University of Missouri-Kansas City 2001 — 2002
Liberal Arts and Sciences, General Studies and Humanities
Travel Syndication Technology (TST) August 2014 - Present
JoaoPedroCanhenha 2002 - Present
PGi March 2013 - August 2014
A9.com February 2012 - January 2013
Precor September 2010 - February 2012
Bailey Lauerman April 2009 - September 2010
MaxMedia Design December 2007 - October 2008
Copeland Studios February 2006 - November 2007
Creative Sales August 2002 - April 2005
IVSD - Imagem Virtual Soluções Digitais, Lda. January 2001 - March 2002
Skills
User Interface Design, User Experience, Web Design, Information Architecture, User Interface, Photoshop, Creative Direction, Mobile Design, Art Direction, Software Design, Responsive Design, Product Design, Corporate Branding, Graphic Design, Rapid Prototyping, Dreamweaver, Illustrator, CSS, Typography, HTML, InDesign, Motion Graphics, Layout, Social Media, Adobe Fireworks, Illustration, Adobe Creative Suite, Interactive Marketing, XHTML, Social Media Marketing, SEO, Visual Design, After Effects, QuarkXPress, Digital Media, CSS3, Photography, Digital Illustration, Interactive Media, Premiere, Final Cut Pro, Encore, DVD Studio Pro, Adobe Acrobat, Logo Design, Video Editing, Twitter, Facebook, Flash, HTML5
Education
Creative Station 2005 — 2006
Professional Certifications, Apple Final Cut, Apple Motion, Adobe InDesign
FLAG 2001 — 2005
Professional Certifications, Javascript, Advanced Macromedia Director, PHP
Aula do Risco 2000 — 2001
Professional Certification, Web Design
ArCo 1998 — 1999
Professional Certification, Photography
Fundação Oliveira Martins 1998 — 1999
Post Degree, Multimedia/Electronic Arts
Universidade de Évora
Bachelor's Degree, Social Economics
Video Corporation of America March 2015 - Present
Smart Transition Group October 2010 - Present
Morocco's Casbah Dance Experience October 2007 - Present
PGi May 2013 - June 2014
Level 3 Communications September 2011 - April 2013
AVI-SPL October 2010 - September 2011
InterCall April 2005 - October 2010
Wolf-Gordon May 2003 - April 2005
Elsevier August 2001 - May 2003
MetTel August 2000 - July 2001
Skills
Solution Selling, Unified Communications, SaaS, Managed Services, Video Conferencing, Sales Process, Enterprise Software, Strategy, Business Development, Telecommunications, Selling, Networking, Lead Generation, Professional Services, Salesforce.com, Sound, Sales, Project Management, Account Management, Leadership, Direct Sales, Strategic Partnerships, Customer Retention, Telephony, Cloud Computing, New Business Development, Purchasing, Channel Partners, CRM, Cold Calling, International Project..., Invoicing, B2B, Call Centers, Sales Operations, Telepresence, Contract Negotiation, Wireless, Product Marketing, Cisco Technologies, Sales Presentations, Webinars, Solution Implementation, Product Management, Go-to-market Strategy, VoIP, Marketing Strategy, Audio Conferencing, Mobile Devices
Education
Ashford University
Bachelor's degree, Communication and Media Studies
City University of New York 1991 — 1995
Accounting
PGi October 2014 - Present
Archway Marketing Services February 2012 - October 2014
Synq Solutions August 2010 - February 2012
Eric Mower and Associates October 2009 - August 2010
Skills
Web Design, InDesign, Illustrator, Adobe Creative Suite, Dreamweaver, Illustration, Layout, Art Direction, Flash, Advertising, Creative Direction, Typography, Graphics, Graphic Design, Business Cards, Logo Design, Brochures, Email Marketing
Education
Art Institute of Atlanta 2004 — 2009
BFA, Graphic Design
Collins Hill High School
PGi Production Systems Administrator IIPremiere Global ServicesMay 2008 - Present
Total HR Solutions, inc. October 2005 - March 2008
USS John Paul Jones DDG-53 May 2004 - October 2005
US Navy July 1995 - October 2005
Cruise Missile Support Activity Pacific April 2001 - April 2004
USS Peleliu LHA-5 May 1996 - February 2001
Kroger March 1994 - June 1995
Skills
Help Desk Support, Network Administration, Network Security, Disaster Recovery, Security, VMware ESX, Storage Solutions, HP Server Hardware, Troubleshooting, Telecommunications, Networking, Unix, Linux, VMware, Active Directory, Servers, Windows Server, BIG-IP F5 GTM, BIG-IP F5 LTM, Solaris, Network Design, Cisco Technologies, Software Installation, HP, Infrastructure, System Administration, Windows, Virtualization, DNS, SQL, Information Technology, Databases, VPN, Technical Support, Firewalls, Operating Systems, Data Center, IT Operations, VoIP, Network Architecture, Computer Hardware, Hardware, TCP/IP, Computer Security, ITIL, Information Security, Software Documentation, Cloud Computing, LAN-WAN, Switches
Education
American Intercontinental University 2011 — 2012
MIT, Information Assurance & Security, 3.45
American InterContinental University 2009 — 2011
BIT, Computer Systems, 3.42
Lawrenceburg High School 1993 — 1995
High School Diploma
Cision July 2015 - Present
PGi January 2014 - June 2015
ACT Conferencing, a PGI Company January 2011 - June 2015
DAC Group Digital February 2009 - January 2011
Intercall July 2007 - December 2008
Skills
Cold Calling, New Business Development, WebEx, Audio Conferencing, Online Lead Generation, Salesforce.com, Solution Selling, Webcasting, Webinars, Video Conferencing, Key Account Management, Collaboration, B2B, Selling, Polycom Video..., Polycom, SaaS, Marketing, Customer Retention, Unified Communications, Cloud Computing, Sales, Managed Services, Enterprise Software, Management, Leadership, Lead Generation, Sales Management, Entrepreneurship, Direct Sales, Strategic Partnerships, Negotiation, Channel Partners, CRM, Sales Process, Professional Services, Go-to-market Strategy, Strategy, Demand Generation, Product Marketing, International Sales, Competitive Analysis, Account Management, Telecommunications, Start-ups, Mobile Devices, B2B Marketing, Complex Sales, Sales Presentations, Product Management
Education
Carleton University 1991 — 1995
BA, Law
Anderson CVI 1987 — 1991
Texas Parks and Wildlife Department March 2015 - Present
PGi June 2012 - November 2014
PGi September 2010 - June 2012
Thomson Reuters April 2007 - July 2010
Thomson Reuters October 2005 - April 2007
Skills
Contract Management, Research, WebEx, Salesforce.com, Enterprise Software, Telecommunications, Contract Negotiation, Sales Process, Customer Service, Social Media, Management, Training, Leadership, Video Production, Video Conferencing, Project Management, Team Leadership, CRM, Microsoft Office
Education
Auburn University 2001 — 2005
Bachelor of Science, Business Administration
Exelis September 2013 - Present
PGi April 2007 - October 2012
Wells Fargo April 2004 - April 2007
Level 3 Communications (Global Crossing) August 1990 - August 2004
Skills
Investment Banking, Management, Process Improvement, Telecommunications, Call Centers, Customer Service, Training, Team Leadership
Education
American InterContinental University 2015 — 2016
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
American InterContinental University 2013 — 2014
Bachelor of Business Administration (B.B.A.), Concentration in Human Resource Management, 3.79
American InterContinental University 2010 — 2011
Associate of Arts (A.A.), Business Administration, 3.82
PGI August 2006 - Present
Interland / Web.com March 1999 - June 2006
AFLAC January 1996 - December 1999
H & S Corporation June 1990 - January 1996
Skills
Account Management, Revenue Analysis, Sarbanes-Oxley Act, Competitive Analysis, Salesforce.com, SaaS, Sales, Sales Management, Accounts Receivable, Budget, Customer Service, PeopleSoft, Telecommunications, New Business Development, Call Center, Call Centers, Budgets, Process Improvement, Cloud Computing, Management
Education
American Intercontinental University 2001 — 2005
i-nexus 2015 - Present
Imaginatik 2011 - 2015
PGi 2010 - 2011
Accept Software (acquired by Artemis) 2007 - 2010
SolidWorks 2005 - 2007
Oracle Corporation 2002 - 2005
NativeSky, Inc. 2000 - 2002
Intershop Communications 1996 - 1998
Skills
SaaS, Enterprise Software, Start-ups, Strategy, Solution Selling, Business Development, Cloud Computing, New Business Development, Management, Leadership, Selling, Entrepreneurship, Strategic Partnerships, Sales Operations, Sales Management, Sales, Business Strategy, Lead Generation, Business Planning, Go-to-market Strategy, Direct Sales, B2B, Sales Process, Strategic Planning, Business Intelligence, Professional Services, Thought Leadership, E-commerce, Software Industry, Competitive Analysis, Account Management, Product Marketing, Sales Presentations, Negotiation, Key Account Management, Channel Partners, Cross-functional Team..., Business Alliances, Team Building, Partner Management, Innovation, Sales Enablement, Management Consulting, Demand Generation, Innovation Management, Executive Management
Education
Babson College - Franklin W. Olin Graduate School of Business 1998 — 2000
MBA, Entrepreneurship
University of Massachusetts, Amherst 1988 — 1992
BA, English
Royal Holloway, University of London 1990 — 1991
PGi April 2012 - Present
Home 1996 - 2015
PGi June 2008 - April 2012
Boecore Inc. October 2003 - June 2008
Agilent Technologies June 1999 - April 2003
Agilent 1999 - 2003
Hewlett Packard June 1983 - June 1999
Skills
Software Project..., Enterprise Software, Technology Integration, Technical Leadership, Process Improvement, Embedded Systems, Software Quality..., Start-ups, Agile Methodologies, Leadership, Information Technology, Information Security, Software Development, Unix, Strategy, Business Analysis, IT Service Management, Program Management, Management
Education
Arizona State University
BS, Operations Management
Herbalife July 2012 - Present
AGU Fitness January 2009 - Present
Javelin Technical School February 2010 - February 2011
PGi August 2008 - July 2009
W.W. Grainger September 2005 - August 2008
W.W. Grainger October 2005 - September 2006
MCI Corporation July 2001 - September 2005
Skills
Salesforce.com, SAP, Word, Excel, PowerPoint, B2B, Negotiation, Consultative Selling, Solution Selling, Cold Calling, Account Management, Sales Management, Coaching, Customer Service, New Business Development, Problem Solving, Team Building, Strategic Planning, Inventory Management, Direct Sales, Forecasting, Key Account Management, Customer Relations, Selling, Time Management, Mentoring, Microsoft Office, Team Leadership, Contract Negotiation, Public Speaking, Market Research, Sales Process, Contract Negotiations, Call Center, Leadership Development, Market Planning, Market Analysis, Lead Generation, Sales Support, Microsoft Excel, Sales Operations, Management, Sales, Business Development, Sales Presentations, CRM, Budgets, Social Networking, Strategy, Start-ups
Education
Bellevue University 2009 — 2011
Bachelor of Business Administration (B.B.A.)
Metropolitan Community College 1997 — 2001
Business Management
PGi July 2014 - Present
PGi August 2013 - July 2014
PGi February 2013 - August 2013
Macy's October 2011 - February 2013
InterCall May 2011 - October 2011
InterCall March 2010 - October 2011
InterCall June 2009 - October 2011
InterCall October 2007 - October 2011
InterCall November 2006 - October 2007
Auburn Business Computing 2005 - 2006
Skills
Team Management, Release Management, Telecommunications, VoIP, Vendor Management, Telecommunications..., PMP, Integration, Billing Systems, SDLC, Software Project..., Call Center, IT Management, Requirements Analysis, Cloud Computing, Managed Services, Visio, Business Analysis, Software Development, Unix, Agile Methodologies, Unified Communications, Wireless, Program Management, SaaS, Data Warehousing, Management, Leadership, Networking, Solution Architecture, Project Planning, CRM, Enterprise Software, Mobile Devices, IT Strategy, Project Delivery, Data Center, Project Portfolio..., PMO, Business Intelligence, Professional Services, Product Management, Business Process, Resource Management, Pre-sales, Information Technology, Cross-functional Team..., Enterprise Architecture, Outsourcing, ITIL
Education
Auburn University 1988 — 1991
Daleville Highschool 1974 — 1984
University of Colorado Boulder January 2013 - Present
Yieldex September 2009 - January 2013
Intelligent Software Solutions 2005 - September 2009
PGi 2003 - 2005
Q-Analytics 1997 - 2000
TurboPower Software 1985 - 1997
Intel 1976 - 1985
Skills
Software Development, Java, Software Engineering, Agile Methodologies, Spring, Linux, System Architecture, Subversion, Multithreading, XML, Ruby, Java Enterprise Edition, jQuery, C++, Algorithms, Programming, Hibernate, Unix, Distributed Systems, Python, SQL, Object Oriented Design, Web Applications, MySQL, Perl, Computer Science, Architecture, Integration, REST, Web Services, Git, Software Design, JBoss Application Server, Machine Learning, Eclipse, Analytics, Maven, PostgreSQL, Ant, AJAX, Scrum, OOP, Tomcat, Databases, JUnit, JavaScript, C#, Apache, Enterprise Architecture, Architectures
Education
University of Colorado at Colorado Springs 1997 — 2002
PhD, Computer Science
Arizona State University 1974 — 1977
MSEE, Solid state physics
University of Colorado Boulder 1970 — 1973
BA, Math/Physics
Wheat Ridge High School
PGi April 2014 - Present
Goodman Networks July 2012 - March 2014
Prommis Solutions, LLC January 2009 - July 2012
Bridgeway January 2007 - July 2008
Lucent Technoloies December 2001 - July 2007
Lucent Technologies June 1998 - November 2001
AT&T July 1995 - May 1998
AT&T October 1990 - July 1995
AT&T June 1988 - September 1990
AT&T December 1985 - June 1988
Skills
Cross-functional Team..., Process Improvement, Business Transformation, Executive Management, Strategic Planning, Financial Planning, Financial Analysis, Shared Services, Business Operations, Financial Operations, Sales Operations, Order Management, Asset Management, Business Planning, International Sales, Customer Service, Customer Retention, Pricing Strategy, SaaS, Information Technology, ERP, Human Resources, Recruiting, Leadership Development, Vendor Management, Mergers, Negotiation, Start-ups
Education
Mercer University - Stetson School of Business and Economics 1986 — 1988
MBA, Finance
Auburn University 1982 — 1985
BS, Computer Engineering
AMX by HARMAN April 2015 - Present
AMX by HARMAN April 2015 - Present
PGi August 2004 - September 2014
First Virtual Communications September 1998 - June 2001
Law Cypress Distributing January 1992 - August 1997
Skills
Video Conferencing, Webcasting, Unified Communications, SaaS, Solution Selling, Webinars, Audio Conferencing, Salesforce.com, WebEx, Direct Sales, Cloud Computing, Managed Services, Channel, Enterprise Software, Collaboration Solutions, Account Management, Sales Process, VoIP, Telecommunications, Lead Generation, Cold Calling, New Business Development, Co-location, Sales Operations, Channel Partners, Networking, Personal Values
Education
California State University-Chico 1986 — 2001
BS, Recreation Administration
Los Gatos High School
Interactive Marketing Coach October 2012 - Present
PGi March 2011 - April 2012
Various Clients 2009 - February 2011
Premiere Global Services February 2008 - February 2009
PR Newswire February 2002 - January 2008
MCI 2000 - 2001
MCI 1996 - 2000
Skills
Web Analytics, Data Analysis, Campaign Optimization, Segmentation, Customer Experience, Life Cycle Assessment, Data Management, Program Implementation, Omniture, Google Analytics, Lead Generation, Marketing Strategy, E-commerce, Integrated Marketing, Analytics, Email Marketing, Digital Marketing, PPC, E-business, Tactics, SEM, Campaign Management, Online Advertising, Affiliate Marketing, Multi-channel Marketing, Online Marketing, SEO, Social Media Marketing, Customer Acquisition, Salesforce.com, Interactive Marketing, Landing Page..., Product Marketing, Direct Marketing, Product Management, Digital Media, Google Adwords, Campaign, Optimization, Social Media, Competitive Analysis, B2B, WebTrends, Marketing Management, Channel, Marketing Research, Search, Competitive Intelligence, Digital Strategy, Consumer Insights
Education
Clemson University 1994 — 1995
MBA, Global Marketing
American University 1985 — 1990
BA, International Relations
QASymphony April 2015 - Present
PGi July 2012 - April 2015
AutoTrader.com 2007 - 2012
Euro RSCG Worldwide 2004 - 2007
OMD 2003 - 2004
Saatchi & Saatchi 1999 - 2001
Saatchi & Saatchi 1996 - 1998
Skills
Automotive, Entertainment, Online Marketing, Marketing Strategy, Marketing Communications, Digital Marketing, Social Media, Advertising, Online Advertising, Digital Media, Consumer Products, Pharmaceuticals, Food & Beverage, Media Planning, Sales Support, Creative Strategy, B2B Marketing, B2C marketing, Integrated Marketing, Sales Operations, Pharmaceutical Industry, Brand Management, Creative Direction, Strategy, Strategic Partnerships, E-commerce, Digital Strategy, Brand Development, Marketing Management, Leadership, Direct Mail, CRM, Account Management, Lead Generation, Competitive Analysis, Interactive Marketing, B2B, Email Marketing, Mobile Marketing, Multi-channel Marketing, Marketing, Relationship Marketing, Direct Marketing, Market Planning, Sales, SEM, Media Buying, Web Analytics, New Business Development, Customer Insight
Education
Emory University - Goizueta Business School 2001 — 2003
MBA, Marketing
American University 1992 — 1996
BA, Political Science
Benefitfocus November 2013 - Present
Benefitfocus May 2011 - November 2013
PGi July 2009 - May 2011
Paychex, Inc January 2005 - June 2009
Town Sports International July 2001 - January 2005
Mercedes-Benz of North America October 1997 - August 1999
Skills
Cold Calling, Sales, Enterprise Software, Sales Process, Salesforce.com, Cloud Computing, Lead Generation, Training, Strategy, Sales Operations, CRM, Human Resources, Selling, Consulting, SaaS, Sales Management, Networking, Customer Service, Account Management, Webinars, Trade Shows, Positioning, Pricing, Finance, Fundraising, Direct Mail, Microsoft Office, Purchasing, Software Solution Sales, Strategic Partnerships, B2B, Sales Presentations, Profit, Adobe Director, Affordable Care Act, Private Exchanges, Benefits Administration, Online Marketplace, Management
Education
Binghamton University, State University of New York 1998 — 2001
Bachelor of Science, Management; Human Resource Management and Management Information Systems
Binghamton University - School of Management 1997 — 2001
BS Management, Human Resources/ MIS
Lorenzo de'Medici
Jream Vision Studios August 2014 - Present
SPC May 2013 - Present
Comptech June 2009 - June 2013
PGI November 2002 - December 2008
Davison Design and Development November 2000 - November 2002
Skills
C++, Microsoft Office, HTML, Java, Windows, Maya, Photoshop, Illustrator, InDesign, Mudbox, Final Cut Pro, Dreamweaver, CSS, HTML5, Flash, PHP, Cisco Technologies, OS X, iOS, Cisco IOS
Education
Indian River State College 2013 — 2015
Bachelor's, Computer and Information Sciences Web Design and Development
Sinclair Community College 2003 — 2006
Associate of Science (AS), Computer Science Network Engineering
Art Institute of Pittsburgh 1999 — 2001
Associate of Science (A.S.), Industrial and Product Design
Digital Ambit March 2015 - Present
Orchestro April 2012 - March 2015
PGI August 2008 - December 2011
Soundpath, A Premiere Global Services Company June 2003 - August 2008
enews 1996 - 2001
Skills
Operations Management, Start-ups, Process Improvement, Business Intelligence, IT Strategy, Change Management, Customer Relations, Business Analysis, Product Development, IT Management, Business Strategy, Software Development, Problem Solving, IT Operations, SaaS, Customer Service, Program Management, Cloud Computing, Enterprise Software, Business Process, Leadership, Project Management, Management Consulting, Analysis, SDLC, Mergers & Acquisitions, Risk Management, Professional Services, Vendor Management, Management, Executive Management, Strategy
Education
American University - Kogod School of Business 2001 — 2003
MBA, Strategic Management and the Management of Global Information Technology
The George Washington University - School of Business 1996 — 1998
BBA, Business Economics and Public Policy
Philadelphia magazine June 2007 - Present
CN8, The Comcast Network 2004 - 2006
PGI 2001 - 2003
Philadelphia magazine May 1990 - December 2000
Skills
Social Media Marketing, Marketing Communications, Digital Marketing, Advertising, Integrated Marketing, Brand Development, Social Media, Marketing, Direct Marketing, Brand Management, Strategic Communications, Advertising Sales, Project Management, Project Coordination, Product Design, Manage Client..., Maintaining Strong..., Product Launch, Editing, Publishing, Sales, Event Planning
Education
Boston University
Bachelor of Science, Communications
Lower Merion High School
Johnson County Appraiser's Office August 2013 - Present
South and Associates May 2012 - August 2013
PGi November 2011 - March 2012
Bonner Springs Community Center August 2009 - November 2011
Children's Mercy Family Health Partners April 2007 - August 2009
Applebee's Neighborhood Grill & Bar February 2003 - November 2006
Skills
Staff Development, Training, Microsoft Office, Social Media, Microsoft Excel, Microsoft Word, Program Management, Marketing Communications, Customer Service, Process Scheduler, Call Center, Team Building, Call Centers, Leadership, Outlook, Research
Education
Baker University 2009 — 2012
Bachelor, Science and Business Management, 3.47
New Horizon's Training 2008-2009 2008 — 2009
Microsoft Office
Kansas City Kansas Community College 2003 — 2007
Associate's degree, Applied Science
Johnson County Community College 2001 — 2002
Culinary Arts
Bonner Springs High School 1993 — 1996
General Education
OpenText August 2013 - Present
BLI Messaging February 2011 - September 2012
PGi September 1998 - January 2011
Salco Inc April 1987 - January 1998
Skills
Customer Acquisition, Marketing, Closing Deals, Building Relationships, Lead Generation, Major Accounts, Email Marketing, Sales Process, CRM, Selling, Sales Management, Account Management, SaaS, Sales Operations, Deal Closure, Channel Partners, Cold Calling, Strategic Partnerships, B2B, Key Account Management, Channel, Enterprise Software, Customer Retention, Salesforce.com, Sales Presentations, Direct Sales, Solution Selling, Value Selling, Value-added, Integrity, New Business Development, Managed Services, E-commerce, Business Development, Business Excellence, Unified Communications, Mobile Marketing, Product Management, Mobile Devices, Partner Management, Cloud Computing, Telecommunications, VoIP, International Sales, Software Industry, Professional Services, Values, Multi-channel Marketing, Go-to-market Strategy, Complex Sales
Education
Bergen Community College 1981 — 1983
AAS, Business Administration
Learn iT! May 2005 - Present
PGI September 2002 - April 2005
Skills
Microsoft Exchange, Instructor-led Training, Cisco Technologies, Windows 7, VMware, Training, SharePoint, Training Delivery, Citrix, ITIL, Project Management, Employee Training, Curriculum Design, Salesforce.com, Business Development, Microsoft Office, CRM, Account Management, Leadership, Sales, Management
Education
California Polytechnic State University-San Luis Obispo 1998 — 2002
Recreation Administration, Special Event Management
Linkedin Ninja Blackbelt
Certificate, Linkedin for Sales
Citrix Online January 2009 - Present
Citrix Online January 2009 - December 2011
Citrix Online January 2009 - January 2010
PGi May 2006 - January 2009
PGi May 2006 - November 2007
Data National/Trans Western Publishing – Sales December 2004 - May 2006
ACN Worldwide October 2003 - December 2004
Armstrong Cabinet Products - International Procurement June 2002 - September 2003
AGA Engineering 1997 - 2002
Skills
Salesforce.com, SaaS, Lead Generation, Solution Selling, Sales Process, Cloud Computing, Product Marketing, CRM, Webinars, Program Management, Selling, Sales Enablement, Strategic Partnerships, Enterprise Software, Account Management, Sales, Direct Sales, Channel
Education
Boise State University
IIN
University of Phoenix
BSBM
PGi June 2014 - Present
PGi January 2012 - Present
Netspoke (now part of Premiere Global Services) 2004 - 2006
Netspoke 2002 - 2004
Skills
Solution Selling, Direct Sales, Webinars, Cloud Computing, SaaS, Sales Process, Account Management, Customer Acquisition, Salesforce.com, SIP Trunking, Value Selling, Voice & Data Convergence, Training, Contract Negotiation, Sales, Selling, Key Account Management, Product Marketing, Management, Sales Operations, Sales Enablement, Building Relationships, Go-to-market Strategy, Unified Communications, Security, Demand Generation, Professional Services, Sales Presentations, Strategic Partnerships, Enterprise Software, Telecommunications, Audio Conferencing, Customer Retention, Cold Calling, Lead Generation, CRM, B2B, Co-location, Marketing Strategy, New Business Development, Product Management, Mobile Devices, Video Conferencing, Software Industry, Strategy, Partner Management, Business Development, Sales Management, Marketing, Cross-functional Team...
Education
Bates College 1997 — 2001
Bachelor's degree, English
St. Benedict's Prep 1993 — 1997
PGi January 2012 - Present
American Century Investments May 2008 - August 2011
Prudential Financial 2007 - 2008
Platte County Citizen May 2005 - May 2006
Skills
Retirement Planning, Mutual Funds, Insurance, Fixed Annuities, Series 63, Series 6, Investment Strategies, Asset Allocation, Investments, Pensions, Marketing, Risk Management, Small Business, Separately Managed..., Sales, Customer Service, Social Media, Organization, Software Solution Sales, Journalism, Video Conferencing, Audio Conferencing
Education
Baker University 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General
Kansas State University 2001 — 2005
Journalism, Business, Economics
Verizon December 2006 - Present
PGi March 2005 - December 2006
Skytel/MCI January 2003 - March 2005
Arch Wireless January 2000 - January 2003
Call 4 Wireless 1997 - 2000
Skills
Solution Selling, Sales Management, Direct Sales, Account Management, Contract Negotiations, Contract Negotiation, M2M, Cloud Computing, Wireless, B2B, Sales, Telecommunications, Strategy, New Business Development, Leadership, Sales Process, Management
Education
Anoka Ramsey Community College 2014 — 2016
St.Andrews grade school. Hill-Murray High School 1977 — 1989
Concentric Cloud Solutions 2012 - 2013
PGi December 2008 - July 2010
Skills
Marketing Automation, Microsoft Office, Salesforce.com, Solution Selling, Cloud Computing, Cloud Applications, Audio Conferencing, Web Conferences, VMware Infrastructure, Data Storage..., Data Backup Solutions, Biometrics, MRM, Virtual Server, Storage Virtualization, Application..., Virtualization
Education
Georgia Southern University 2003 — 2005
Sports Management
Armstrong Atlantic State University 1999 — 2002
Economics
roswell highschool
PGi June 2013 - Present
Skills
Call Center, WebEx, Team Leadership, Process Improvement, Process Management, Customer Experience, Leadership, Workshop Facilitation, Audio Conferencing, Web Conferences, Management, Video Conferencing, Customer Satisfaction, Webinars, Training, Coaching, CRM, Managed Services, Team Building, Call Centers, Program Management, Team Management, Product Management, Cross-functional Team..., Strategic Partnerships, Customer Service, Strategy, Project Management, Performance Management, Professional Services, Change Management, Time Management, Strategic Planning, Troubleshooting, Networking, Quality Assurance, Leadership Development, Employee Training, Analysis
Education
American Musical and Dramatic Academy
Colorado State University
PGi June 2014 - Present
ACI Worldwide September 2011 - June 2014
Commerce Bank & Trust March 2007 - September 2011
DST Output November 1998 - January 2004
U.S. Central Credit Union September 1989 - October 1998
Skills
Product Development, Competitive Analysis, Cross-functional Team..., Product Management, Product Launch, SaaS Payments Strategy,..., Business Planning, SaaS, E-commerce, Marketing Strategy, Banking, Management, Strategy, Integration, Payments, Business Development, Electronic Payments, Business Intelligence, Analytics, Pricing, Financial Services, Telecommunications, CRM, Strategic Partnerships, Sales, Business Analysis, P&L Management, Product Marketing, Payment Systems, B2B
Education
Baker University
MBA, Business
Rockhurst University
BSBA, Finance and Economics
Changepoint (formerly Daptiv) September 2014 - Present
PGi January 2009 - 2013
PGi January 2005 - January 2009
PGi February 2003 - January 2005
PGi February 2001 - February 2003
Belcan Corporation August 1999 - February 2001
U.S. Foodservice August 1997 - August 1999
Skills
SaaS, Partner Management, Business Development, Training, Contract Management, Contract Negotiation, Salesforce.com, Customer Retention, Key Account..., Channel Account..., Project Coordination, Software Project..., Reporting & Analysis, Consultative Selling..., Quota Achievement, Strategic Planning, Marketing Strategy, Account Management, Collaboration Solutions
Education
Xavier University 1994 — 1996
Bachelor, Public Relations, Communications
Auburn University 1991 — 1994
Under Graduate Studies
PGi March 2014 - Present
PriceGrabber.com May 2011 - April 2013
Monster.com/ Monster Worldwide February 2004 - January 2010
Skills
Business Development, Online Advertising, Training, Customer Service, Team Building, Account Management, Strategic Partnerships, Sales, Cross-functional Team..., Team Management, Analysis, Management, Data Analysis, Salesforce.com, CRM, E-commerce, Online Marketing
Education
University of Phoenix 2013 — 2015
Bachelor of Science (BS), Human Services/Management
California State University-Northridge 1994 — 1998
English
Kilo Diabetes & Vascular Research Foundation May 2014 - Present
Tall Oaks Assisted Living November 2013 - April 2014
Tall Oaks Assisted Living May 2013 - November 2013
St. Luke's Health System October 2007 - February 2013
PGI 2006 - 2008
Skills
Office Management, Office Administration, Microsoft Office, Microsoft Excel, PowerPoint, Medical Terminology, Medical Education, Medical Billing, Medical Coding, Office 2010, Lync Server 2010, Administrative..., HIPAA, Hospitals, Social Media, Spreadsheets, Public Speaking, Customer Service, Outlook, Community Outreach, Medical Records, Nonprofits, Microsoft Word, Data Entry, Marketing, Budgets, Fax, Fundraising, Multi-line Phone, Healthcare Management, Healthcare, Training, Epic Systems, Social Networking, Cpr Certified, Receptionist Duties, Editing, Time Management, Telephone Skills, CPT, Meditech, ICD-9, Filing, Appointment Scheduling, Invoicing, Medical Transcription, Critical Thinking, Clerical Work, Executive..., Administrative...
Education
Ashford University 2014 — 2016
Bachelor of Business Administration (BBA), Liberal Arts and Sciences, General Studies and Humanities
University of Phoenix 2008 — 2010
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
National American University-Overland Park 2006 — 2008
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse
PGi September 2010 - Present
Premiere Global Services September 2000 - Present
Assurant Employee Benefits July 1999 - September 2000
Skills
Internal Communications, Executive Communications, Client Communications, Corporate Communications, Writing, Telecommunications, Newsletters, Marketing Communications, Copywriting, Editing, Management, Social Media, Communication Training, Digital Marketing, Content Strategy, Crisis Communications, Email Marketing, Integrated Marketing, Executive..., Strategy
Education
The University of Kansas 1993 — 1997
B.S. in Journalism with an emphasis in Business Communications, Spanish
William Allen White School of Journalism and Mass Communications
Bachelor of Science (B.S.), Journalism
Talent Logistix - Workforce Solutions November 2014 - Present
SET Environmental, Inc. 2011 - October 2014
SET Environmental, Inc. 2008 - August 2011
PGi 2006 - 2008
Blackwell Consulting Services August 2005 - November 2006
Solution Partners June 2004 - August 2005
Lifetime Fitness December 2001 - June 2004
Skills
Change Management, Personnel Development, P&L responsibility, Customer Relations, Negotiation, Strategic Planning, Word, Account Management, Problem Solving, Public Speaking, Contract Negotiation, Team Building, New Business Development, Team Leadership, Budgeting, Mentoring, Coaching, Sales Management, Leadership Development, Environmental Compliance, Fundraising, Environmental Management, Environmental..., Recycling, P&L Management, Hazardous Waste..., Customer Service, Budgets, Microsoft Word, Business Development, Management, Personal Development, Sales, Waste Management, Selling, Waste
Education
Judson College (IL) 2001 — 2002
Calvin College 1998 — 2001
Mayo High School
Arizona State University September 2014 - Present
Economic Club of Phoenix August 2014 - Present
McCain Institute September 2012 - Present
NACD Directorship Magazine June 2010 - Present
Directorship June 2005 - July 2010
TheStreet.com 2006 - 2008
Sapient 2006 - 2008
Countrywide (Bank of America) 1998 - 2007
PGi April 2001 - June 2004
Data General September 1998 - October 2002
Education
University of Pennsylvania - The Wharton School 1996 — 1996
Certificate in Venture Finance
SUNY Binghamton 1970 — 1974
BA, English Language and Literature, General
Zoom Video Communications 2015 - Present
Envision 2014 - Present
PGi 2012 - 2014
Vidyo May 2011 - December 2012
WebEx 2007 - 2011
Kimber Hills Academy (CCS) 2003 - 2007
Orbit Access 2000 - 2007
SoftHouse 1997 - 2000
Arrow Electronics 1995 - 1997
AT&T 1990 - 1995
Skills
Video Conferencing, Social Media, Virtual Teams, Strategic Partnerships, Prosci ADKAR - Change..., Diversity & Inclusion, Public Speaking, Adult Learning Theory, Assessments, Thought Leadership, LinkedIn, Executive Coaching, Workshop Facilitation, Organizational..., Experiential Learning, Coaching, Talent Management, SaaS, Webinars, Organizational..., Business Transformation, Cross-functional Team..., Unified Communications, Entrepreneurship, Blended Learning, E-Learning, CRM, Enterprise Software, Lead Generation, New Business Development, Strategic Planning, Start-ups, Collaboration Solutions, Operational Excellence, Leadership, Team Building, Sales Management, Sales Enablement, Marketing, Sales Operations, Solution Selling, Strategy, Sales, Training, Change Management, Leadership Development, Management Consulting, Sales Process, Social Selling, Emotional Intelligence
Education
Cornell University
Leadership Development and Change Management
University of Phoenix
Master's Degree, Organizational Management and Leadership
California State University-Sacramento
Bachelor's Degree, Communication
PGi June 2015 - Present
PGi November 2012 - Present
Sage April 2010 - November 2012
Sage 2007 - April 2010
Ricoh Americas Corporation May 2007 - October 2007
Lanier Worldwide, Inc. March 2006 - May 2007
Lanier Worldwide, Inc. May 2002 - March 2006
Skills
Graphic Design, Email Marketing, SEM, Marketing, User Experience, B2B, Web Marketing, Web Analytics, SEO, Dreamweaver, Social Media Marketing, Digital Marketing, Online Marketing, Lead Generation, Marketing Communications, Strategy, B2B Marketing, Brand Awareness, Digital Strategy
Education
American InterContinental University 2005 — 2006
BFA, Visual Communications
Georgia State University 1996 — 2000
Bachelor of Arts (B.A.), Graphic Design
Collinson Media & Events May 2015 - Present
Collinson Media and Events January 2013 - June 2015
PSA Event Partners August 2009 - January 2013
Salt Lake Convention & Visitors Bureau December 2007 - April 2010
Palm Springs Desert Resorts Convention & Visitors Authority March 2006 - December 2007
Reno/Tahoe Convention & Visitors Authority August 2005 - March 2006
TechSkills May 2004 - August 2005
MeetingsAmerica December 2002 - May 2004
PGI 2001 - 2002
Naval Strike and Air Warfare Center (NSAWC) - TOPGUN Navy Fighter Weapons School April 1999 - April 2001
Skills
Marketing Management, Integrated Marketing, Key Account Management, Hospitality, Marketing, Meeting Planning, Marketing Strategy, Event Management, Event Planning, Resorts, Hotels, Recruiting, Marketing Communications, Sales, Hospitality Industry, Management, Public Relations, Customer Service, Leadership, Budgets, Hospitality Management, Negotiation, Corporate Events, Strategic Planning, Fundraising, Nonprofits, Social Media Marketing, Sales Management, Customer Satisfaction, Tourism, Contract Negotiation, Sponsorship, Business Development, Trade Shows, Strategy, Training, Program Management, Lead Generation, Social Networking, New Business Development, Account Management
Education
Arizona State University
Other, Megapolitan Tourism Research
Brigham Young University
Embry-Riddle Aeronautical University - Naval Air Station Fallon Satellite Campus
Western Nevada Community College
Robert Half-Accountemps October 2013 - Present
PGi February 2013 - September 2013
Oregon State Credit Union October 2009 - May 2012
Oregon State University April 2008 - September 2008
NOAA June 2007 - August 2007
California State University, Fullerton June 2004 - May 2007
Skills
Customer Service, Microsoft Office, Research, Data Analysis, Leadership, Management, Microsoft Excel, GIS, Outlook, Temporary Staffing, Interviews, Temporary Placement, Recruiting, Training, Social Networking, Sales, Human Resources, Science, Qualitative Research, Microscopy, Fisheries, Geography, Ecology, Field Work, Teamwork, oysters, Estuarine Ecology, Financial Services, Credit Unions, Phone Etiquette, Computer Proficiency, Adobe, Financial Recruiting, Branch Banking, Teller Operations, Acrylic Painting, Digital Photography, staffing manager, Writing, Marketing
Education
Cal State Fullerton 2002 — 2007
Bachelor of Science (B.S.), Marine Biology and Biological Oceanography
Cox Media Group September 2014 - Present
Cox Media Group February 2014 - September 2014
PGi November 2011 - February 2014
Siteworx September 2009 - October 2011
Siteworx June 2008 - September 2009
AOL June 2005 - June 2008
AOL June 2003 - June 2005
AOL June 2000 - June 2003
AOL June 1996 - June 2000
Skills
Program Management, Business Strategy, New Business Development, Product Management, Product Strategy, Product Marketing, Strategy, Strategic Partnerships, E-commerce, Analytics, Product Development, CRM, Management, Business Development, Project Management, Vendor Management, User Experience, Cross-functional Team..., Software Development, Marketing, Account Management, Mobile Devices, Management Consulting, Project Portfolio..., Competitive Analysis, Solution Selling, Lead Generation, Customer Experience, Mobile Applications, SaaS, Integration, Go-to-market Strategy, Leadership, Enterprise Software, Cloud Computing, Start-ups, Professional Services, Channel Partners
Education
Boston University 1991 — 1996
B.A., Double Major in International Relations and Economics
American Overseas School of Rome (Rome, Italy) 1979 — 1991
K - 12, High School Diploma
PGi May 2015 - August 2015
PBD Worldwide May 2014 - July 2014
Skills
Microsoft Office
Education
Auburn University, College of Business 2014 — 2018
Finance, General
Marist High School 2008 — 2014
PGi January 2015 - Present
PGi January 2013 - December 2014
PGi (Formally Premiere Global Services) June 2008 - December 2013
Premiere Global Services January 2007 - June 2008
Technipower June 2005 - September 2006
Skills
Customer Retention, Sales, Enterprise Software, Management, SaaS, Salesforce.com, Cold Calling, Solution Selling, Direct Sales, Sales Process, Account Management, Unified Communications, B2B, Lead Generation, Cloud Computing
Education
Auburn University 2001 — 2005
BS, Marketing
Pearson September 2012 - Present
PGi August 2008 - September 2012
USAA August 2005 - July 2008
British Telecommunications (BT) January 1999 - October 2002
Sprint Nextel January 1998 - December 1998
Lockheed Martin Corp May 1996 - October 1997
Westech-IPEC January 1993 - October 1993
Skills
Agile Methodologies, Scrum, Project Management, Management, Agile Project Management, Leadership, Software Project..., SDLC, Team Leadership, Process Improvement, Cross-functional Team..., Strategy
Education
Stanford University 2004 — 2005
Stanford Advanced Project Management, Stanford Certified Project Manager (SCPM)
The Johns Hopkins University - Carey Business School 2003 — 2005
Masters of Business Administration (MBA)
Cornell University 1994 — 1996
Master of Engineering (MEng), Electrical Engineering
Arizona State University 1989 — 1992
Bachelor of Science (B.S.), Electrical Engineering
Cox Automotive Inc. December 2013 - Present
PGi May 2012 - November 2013
CGI January 2008 - May 2012
Skills
Data Governance, Business Analytics, IT Management, Consulting, Project Management, Business Requirements, Business Process, Requirements Gathering, Requirements Analysis, Data Warehousing, Data Analysis, SDLC, Business Analysis, Data Modeling, IT Strategy, SQL, ETL, Software Project..., Systems Analysis, Analytics, Google Analytics, E-commerce, Google Adwords, Minitab, SAS, Microsoft SQL Server, Tableau, Dashboard, Numerical Simulation, Numerical Analysis, Matlab, SQL Server Management..., ERP, MS Project, Visio, Crystal Reports, Business Process Design, Cross-functional Team..., Process Improvement, Business Intelligence, Business Objects
Education
Georgia Institute of Technology 2013 — 2015
Master of Business Administration (M.B.A.)
Universitat Politècnica de Catalunya 2001 — 2004
Not Complete - PhD, Civil Engineering and Oceanography
Université du Sud Toulon Var 1998 — 2000
Master's Degree, Engineering Physics/Applied Physics - Concentration in Ocean Science and Meteorology
Université de Pau et des Pays de l'Adour 1995 — 1998
Bachelor's Degree, Mathematics and Computer Science
PGi March 2007 - January 2010
PGi February 2002 - July 2006
Dell Computers July 1996 - January 2002
Skills
Cloud Computing, Call Center, Customer Relations, VoIP, People Management, Product Management, Team Building, Team Leadership, Troubleshooting, Negotiation, Integration, Strategic Planning, Mentoring, ITIL, Business Analysis, Customer Service, Problem Solving, Performance Management, Program Management, Change Management, Disaster Recovery, Management, Leadership, B2B, Unified Communications, Enterprise Software, Wireless, Mobile Devices, Business Development, Account Management, Solution Selling, Vendor Management, Strategic Partnerships, Start-ups, Strategy, Project Management, Customer Experience, Team Management, Call Centers, Video Conferencing, SaaS, Process Improvement, Cross-functional Team..., Business Process..., Security, IT Management, Salesforce.com, Data Center, CRM, Networking
Education
Institute of Technology, Tralee 1990 — 1992
PGi September 2014 - Present
Hobbs Management LLC and Hobbs Real Estate Holdings LLC May 2013 - August 2014
The Campus Special May 2012 - August 2012
The Auburn Plainsman January 2012 - May 2012
Atlantix Global Systems May 2010 - July 2010
Skills
Salesforce.com, Finance, Journalism, Dual Citizenship, Telecommunications, Eloqua, Collaboration Solutions, Social Media, Copywriting, Copy Editing, Video Journalism, Brainshark, Marketing, Email Marketing, Social Media Marketing, Digital Marketing, Online Marketing, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Jive, Central Desktop, Employee Relations, Process Improvement, Proposal Support, Event Planning, B2B Marketing
Education
Auburn University 2013 — 2014
Bachelor of Science (B.S.), Finance, General, 3.88
Auburn University 2008 — 2012
Bachelor of Arts (B.A.), Journalism
PGi October 2014 - Present
PGi March 2012 - October 2014
EasyLink Services November 1998 - June 2011
PGi November 1998 - October 2010
CommVault 1994 - 1998
Skills
Employee Relations, Performance Management, Talent Management, Talent Acquisition, HRIS, Recruiting, HR Policies, Employee Engagement, Human Resources, Benefits Administration, HR Consulting, Employee Benefits, Change Management, Personnel Management, Management, System Administration, Payroll, New Hire Orientations, Deferred Compensation, Onboarding
Education
Brookdale Community College 1992 — 1995
Associates, Business Administration
PGi May 2012 - Present
The Coca-Cola Company May 2011 - May 2012
The Coca-Cola Company May 2011 - January 2012
Home Savings of America April 2008 - May 2010
Saunders Photography December 2006 - December 2008
Cox Communications January 2001 - May 2003
Skills
ITIL, SharePoint, SCRUM, Agile, Business Process..., Project Coordination, Documentation, Great People Skills, Leading People, Leading By Example, Team Oriented, Customer Loyalty, Project Management, Change Management, Process Improvement, Agile Methodologies, Software Documentation, Leadership, Scrum, Brand Loyalty, Integration, Telecommunications, Cross-functional Team..., Training, CRM, Team Leadership, IT Service Management, SDLC, Cloud Computing, Vendor Management, SaaS, Strategy, PMP, Marketing, Marketing Strategy, Testing, Enterprise Software, Product Management, IT Management, Six Sigma, Analysis, Service Management, Risk Management, IT Strategy, Business Intelligence, IT Operations, Program Management, Management, Business Process
Education
Art Institute of Atlanta 2006 — 2007
Commercial Photography
Kennesaw State University 1990 — 1992
Bachelor of Business Administration (B.B.A.)
Joseph Wheeler High School 1985 — 1989
Devry Institute
Telecommunications Mgt
PGi September 2014 - Present
Canon Canada July 2013 - August 2014
Toshiba Business Solutions January 2013 - July 2013
Skills
Sales, Social Networking, Team Leadership, Microsoft Office, Account Management, Sales Operations, Social Media, Direct Sales, B2B, Cold Calling, Management, New Business Development, Sales Presentations, Sales Process, Lead Generation, Solution Selling, Selling, Web Conferences, Audio Conferencing, Video Conferencing, Collaboration Solutions
Education
Carleton University
Bachelor of Journalism, Journalism and Political Science
PGi June 2014 - Present
Bluechip Athletic Solutions November 2012 - October 2014
Eyes Wide Games December 2011 - November 2012
Skills
ActionScript, HTML, CSS, jQuery, JavaScript, C#, MySQL, C++, XML, Photoshop, Programming, PHP, Ruby, Ruby on Rails, JSON, Linux, Bash, PostgreSQL, SQL, Unreal Engine, UnrealScript, NoSQL, Java, Dreamweaver, Flash, HTML 5, Front-end, Video Games, Web Development, Game Development, Unity3D, HTML5
Education
Art Institute of Atlanta 2009 — 2011
Bachelor of Arts, Visual and Game Programming
PGi April 2012 - Present
InterCall June 2006 - April 2012
Level3 Communications October 2005 - June 2006
Deltacom January 2004 - October 2005
InterCall October 1998 - December 2003
Skills
WebEx, Live Meeting, Enterprise Software, Account Management, Marketing, Unified Communications, Video Conferencing, Hosted Services, Solution Selling, SaaS, Salesforce.com, Sales Presentations, Audio Conferencing, Telecommunications
Education
Troy University 2001 — 2003
MBA
Auburn University 1994 — 1998
Bachelor of Science, Marketing
Omnivore Recordings 2011 - Present
J. Paul Getty Trust 2013 - 2015
Creative Direct Marketing Group, Inc. 2010 - 2012
Rhino Entertainment 2009 - 2012
PGi January 2009 - August 2009
Warner Music Group January 2005 - January 2009
Warner Bros. Records 2001 - 2004
Kaiser Permanente 2000 - 2001
Creative Planet 1999 - 2000
Skills
Music Industry, Copy Editing, Editing, Proofreading, Photography, Editorial, Web Content, Music Publishing, Music, Entertainment, Books, Publishing, Publicity, Music Licensing, New Media, Content Strategy, Copywriting, Digital Media, Magazines, Music Production, Press Releases, Blogging, Content Development, Journalism
Education
California State University-Los Angeles
B.A., Journalism
DrFirst, Inc. 2013 - 2014
Eversync 2012 - 2013
Global Employment Solutions 2012 - 2012
VCE, the Virtual Computing Environment Company 2011 - 2011
Global Employment Solutions 2010 - 2011
PGi 2010 - 2010
RGB Projects 2009 - 2009
IBM 2006 - 2009
IBM 2004 - 2006
IBM 2000 - 2004
Skills
Business Intelligence, Call Center, Analytics, Metrics, Market Penetration, Sales Management, ISV, Leadership, Coaching, SaaS, CRM, Cross-functional Team..., Cloud Computing, Enterprise Software, Salesforce.com, Channel Partners, Account Management, Channel, Project Management, Troubleshooting, Resource Optimization, Solution Selling, Business Alliances, Program Management, Start-ups, Go-to-market Strategy, Call Centers, Management, Sales Operations, Training, Strategy, Sales Enablement, Business Analysis, Sales Process, Consulting, Demand Generation, Selling, Professional Services, Strategic Partnerships, Security, Direct Sales, Unified Communications, Sales, Business Process, Managed Services, Lead Generation, Software Industry, Pre-sales, Marketing Strategy, Integration
Education
City University of New York-Baruch College
Master of Business Administration (M.B.A.), Marketing Management
State University of New York at Buffalo
BA, Communication, Dean's List
Microsoft 2015 - Present
Verizon Enterprise Solutions 2011 - 2015
PGi 2009 - 2011
Dell 2006 - 2009
Northrop Grumman 2005 - 2006
IBM 1996 - 2005
Skills
Building High..., Strategic Planning, Cross-functional Team..., Business Process..., Salesforce.com, Sales Management, International Sales, Sales Operations, Strategic Consulting, Strategic Thinking, Strategy Execution, Deal Execution, Executive Management, IT Solutions, Cloud Computing, Telecommunications, Solution Selling, New Business Development, Political Science, Channel Partners, SaaS, Enterprise Software, CRM, Management, Leadership, Strategy, Program Management, Managed Services, Selling, Business Development, Sales Process, Professional Services, Outsourcing, Customer Retention, Data Center, P&L Management, Sales, Value Propositions, Marketing Strategy, Integration, Business Strategy, Forecasting, Consulting
Education
Boston University - School of Management 2003 — 2003
IBM Territory Executive Program
Texas A&M University 1992 — 1996
B.S., POLITICAL SCIENCE
Wando High School 1988 — 1992
College Prep Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
PGi April 2015 - Present
First Communications June 2014 - April 2015
ITsavvy June 2012 - June 2014
ConferencePlus - Arkadin Global 2004 - August 2012
Norvergence 2002 - 2004
Skills
Sales Management, Direct Sales, Key Account Management, Healthcare, Healthcare Marketing, Healthcare Technology, Web Development, Webcasting, Video Production, Online Video, Video Conferencing, Webinars, Staff Development, Staff Management, Staff Mentoring, Cross-functional Team..., Organizational..., Strategic Leadership, Telecommunications, Hospitals, Portals, Medical Education, Organizational..., Change Management, Studio Recording, Solution Selling, Consultative Selling, Website Development, IT Solutions, Selling, Marketing, Salesforce.com, Sales, Leadership, Account Management, Sales Operations, Management, Recruiting, Channel Partners, Team Building, Cold Calling, Unified Communications, Web Video, Program Management, SaaS, Sales Process, Entrepreneurship, Strategic Partnerships, Strategy
Education
North Park University 2003 — 2006
MBA, Focus on Marketing, Organizational Development
Bradley University 1992 — 1996
BS, Business Management and Administration
Niles North
Freelance Consulting September 2013 - Present
Bond Brand Loyalty - A Maritz Company 2014 - 2015
Bond Brand Loyalty - A Maritz Company 2014 - 2015
PGi October 2003 - September 2013
Sierra Systems Group lnc. (Consulting) October 1998 - October 2003
NetNation Communications lnc October 1996 - October 1998
Skills
Cloud Computing, VoIP, Telecommunications, Enterprise Architecture, Integration, Unified Communications, Virtualization, Solution Architecture, SaaS, Disaster Recovery, Microsoft SQL Server, SOA, SDLC, IT Strategy, Requirements Analysis, IT Development, IT Service Delivery, IT Solutions, Windows Azure, C# 4.0, Professional Services, Testing, JSON, OData, XML, In-memory caching, Content Distribution..., Windows 8, WCF Services, E-commerce SEO, SEO, Domain Driven Design, Service Oriented..., ORM, ORM Tools, RESTful WebServices, Web Services API, Web API, NoSQL, Database Design, Managed Services, ASP.NET, Enterprise Software, Windows Server, Business Process, Web Applications, .NET, Software Design, Pre-sales, Oracle
Education
British Columbia Institute of Technology 1995 — 1997
Degree, Management Information Systems; Business Administration and Computer Science
Simon Fraser University 1992 — 1995
Computer Science and Business Administration
Michael Power / St Joseph's 1986 — 1991
Silverpop, an IBM Company February 2015 - Present
Silverpop December 2012 - February 2015
Arke Systems, LLC November 2011 - December 2012
PGi September 2009 - November 2011
edo Interactive 2007 - 2009
The Coca-Cola Company January 2005 - January 2005
Skills
Digital Marketing, Online Advertising, Email Marketing, Salesforce.com, Marketing Strategy
Education
Auburn University 2005 — 2009
Marketing
Apicius: The Culinary Institute of Florence 2008 — 2008
Harpeth Hall 2000 — 2005
MidAmerica Nazarene University April 2015 - Present
Baker University August 2012 - March 2015
Baker University October 2008 - September 2012
PGi June 2007 - October 2008
Avila University 2004 - 2006
Baker University January 1998 - January 2004
State of Kansas January 1997 - January 1998
Phelps and Dent January 1995 - January 1997
Skills
Recruiting, Training, Employee Benefits, Staff Development, Leadership Development, Event Planning, Employee Relations, Coaching, Conflict Resolution, Organizational..., Leadership, Public Speaking, Career Counseling, Human Resources, Team Building, Customer Service, Strategic Planning, Community Outreach, Higher Education, Time Management, Administration, Instructional Design, Nonprofits, Resume Writing, Adult Education, Workshop Facilitation, Fundraising, Career Development, Employee Training, Student Affairs, Mentoring
Education
Baker University 2013 — 2015
Master of Liberal Arts, Psychology
Emporia State University 1992 — 1994
Bachelor of Science (B.S.), Psychology
The University of Kansas 1989 — 1992
Blue Valley North 1987 — 1989
Shawnee Mission South
Canada Mortgage and Housing Corporation CMHC / Société canadienne d'hypothèques et de logement SCHL August 2014 - Present
PGi May 2014 - July 2014
ACT Conferencing, a PGi Company July 2000 - July 2014
Skills
Video Conferencing, Telecommunications, VoIP, Unified Communications, Audio Conferencing, Managed Services, SIP, IP, Salesforce.com, Cisco Technologies, Security, Cisco IOS, Windows Server, Team Leadership, Avaya Aura, Avaya IP Telephony, Juniper Switches, Hyper-V, Active Directory, Disaster Recovery, Information Technology, Information Security, Network Administration, Teleconferencing, Vendor Management, Vendor Relationships, Vendor Contracts, windo, Switches, SNMP, Firewalls, Vendor Relationship...
Education
Algonquin College of Applied Arts and Technology 2008 — 2012
Graduate Certificate, Information Systems Security, Information Systems Security
CSE Information Technology Security Learning Centre
Global Knowledge
Points of Light January 2014 - Present
MC² December 2004 - August 2013
Staging Techniques March 2001 - December 2004
PGi January 1998 - February 2001
Hilton Atlanta/Marietta Conference Center May 1999 - June 2000
Skills
Project Managment, Operations Management, Budgets, Email Marketing, Social Media Marketing, PowerPoint, Strategic Planning, Microsoft Excel, Sales, Microsoft Word, Team Building, Outlook, Event Management, Event Planning, Meeting Planning, Marketing Strategy, Marketing Communications, Onsite Coordination, Management, Project Management, Advertising, CRM, Hotels, Logistics, Marketing, Proposal Writing, Public Relations, Time Management
Education
Georgia State University - J. Mack Robinson College of Business 1995 — 2000
Bachelor of Science, Hospitality
American InterContinental University 2001 — 2003
MBA, BUSINESS
Juice Studios December 2004 - Present
PGI April 2002 - October 2004
PGI November 1999 - April 2002
Alzheimer's Association April 1999 - March 2002
Education
Agnes Scott College 1991 — 1994
Bachelor of Arts, Sociology
Class C Solutions Group December 2014 - Present
PACESETTER STEEL SERVICE INC September 2012 - Present
Pacesetter Steel Service, Inc. January 2014 - December 2014
PACESETTER STEEL SERVICE INC April 2011 - September 2012
PGi 2010 - April 2011
Ingenico November 2007 - March 2009
Ingenico September 2005 - November 2007
Skills
Sales Support, Salesforce.com, Direct Sales, Sales, Customer Satisfaction, Project Management, Leadership, Customer Service, Account Management, Solution Selling, Sales Management, Sales Process, New Business Development, B2B, Contract Negotiation, Business Development, Lead Generation, Key Account Management, Sales Presentations, Sales Operations, Team Leadership, Inventory Management, Management, Customer Retention, Team Building, Purchasing, Selling, Marketing, Product Management, Building Relationships, Business Strategy, Forecasting, Time Management, Channel, Pricing, Telecommunications, Marketing Strategy, Strategy, Business Planning, Strategic Planning, Social Networking, CRM, Operations Management, Product Development, Cross-functional Team..., Supply Chain Management, Negotiation, Product Marketing, Process Improvement, SaaS
Education
American Intercontinental University 1998 — 2000
Etowah
PGi February 2014 - May 2015
TechFlow, Inc. January 2010 - August 2013
TechFlow, Inc. January 2007 - January 2010
TechFlow, Inc. July 2006 - January 2007
TechFlow, Inc. October 2005 - July 2006
Peace Corps 2003 - 2005
Skills
Requirements Gathering, Requirements Analysis, Technical Writing, Testing, SQL, Program Management, Visio, SDLC, Business Analysis, Software Project..., Agile Methodologies, Systems Analysis, Integration, Software Development, Software Documentation, Agile Project Management, Business Process
Education
California Polytechnic State University-San Luis Obispo 1997 — 2002
B.S., Computer Science
Quest Diagnostics February 2009 - Present
PGI November 2007 - February 2009
California Family Health Council, Inc May 1998 - November 2007
Skills
Research, Community Outreach, Cross-functional Team..., Public Speaking, Customer Service, Analysis, Data Analysis, Healthcare, Non-profits, Public Health, Grant Writing, Nonprofits, Microsoft Office, SPSS, Program Management, Psychotherapy
Education
California State University-Northridge 1992 — 1996
DSM Dyneema January 2013 - Present
JCI Senator 2011 - Present
Carolina Visual Productions (CVP) 2011 - November 2014
DSM Dyneema August 2008 - December 2012
Star Alumni Association 2010 - 2010
Carolina Gold Drum & Bugle Corps 2003 - 2010
NC Jaycees 1999 - 2010
PGI December 1998 - March 2008
Milliken & Company 1995 - 1998
Star of Indiana Drum & Bugle Corps 1986 - 1986
Skills
Product Development, Manufacturing, Process Engineering, Process Improvement, Six Sigma, Certified Green Belt, Troubleshooting, Problem Solving, Microsoft Office, Excel, Word, PowerPoint, Leadership, Continuous Improvement, Lean Manufacturing, Cross-functional Team..., R&D, Strategic Planning, Materials, Root Cause Analysis, Polymers, Quality Management, SPC, ISO, Kaizen, Quality Assurance, Analysis, Microsoft Word, Purchasing, Design of Experiments, Team Building, Forecasting, Engineering, New Business Development, Global Sourcing, Change Management, Project Planning, 5S, Operations Management, FMEA, Manufacturing..., Process Simulation, Supply Chain, Microsoft Excel, Project Management
Education
Auburn University 1986 — 2001
BTE, Textile Engineering
North Carolina State University 1991 — 1995
Doctor of Philosophy (PhD), Fiber and Polymer Science
PGi October 2013 - Present
Stayma Consulting Services, LLC April 2012 - October 2013
Baker Donelson 2007 - April 2012
Culp Elliott & Carpenter 2006 - 2007
Nelson Mullins Riley & Scarborough 2004 - 2006
Culp Elliott & Carpenter 2001 - 2004
Thelen Reid & Priest 2000 - 2001
Skills
Corporate Law, Trade Secrets, Licensing, Intellectual Property, Mergers, Corporate Governance, Joint Ventures, Contract Negotiation, Document Drafting, SEC filings, Due Diligence, Business Strategy, Legal Writing, Restructuring, Mergers & Acquisitions, Trademarks, Securities, Securities Regulation, Privacy Law, Business Transactions, Legal Research
Education
Benjamin N. Cardozo School of Law, Yeshiva University 1997 — 2000
JD, Law
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1984 — 1986
MBA, Marketing
University of Pennsylvania - The Wharton School 1980 — 1983
BSEcon, Marketing
Pennington Creative, Inc. January 2001 - Present
The WOW Factory 1995 - Present
owner of home on Grove Gate Lane 1991 - 2013
PineRock January 1997 - December 1999
PGI January 1994 - December 1998
PGI January 1994 - December 1998
Telic Corporation April 1977 - May 1988
Telic Corporation 1977 - 1983
Telic Corporation 1977 - 1983
Telephone Industry Consultants (TELIC) 1977 - 1983
Education
Bowling Green State University 1964 — 1970
Bowling Green State University 1964 — 1970
B.A., Business Administration
PGi April 2013 - Present
Cherry Bekaert LLP January 2011 - April 2013
Habif, Arogeti & Wynne,LLP September 2010 - January 2011
Habif, Arogeti & Wynne,LLP May 2007 - August 2010
Habif, Arogeti & Wynne,LLP August 2005 - April 2007
Skills
Corporate Tax, Tax Provisions, GoSystems, TaxStream, Tax Research, Partnership Taxation,..., CCH ProSystem fx, Accounting, GAAP, Tax, FIN 48, Partnership Taxation, Income Tax, Tax Accounting, CPA
Education
Kennesaw State University - Michael J. Coles College of Business 2004 — 2007
MACC, Accounting
Auburn University 2000 — 2004
BSBA, Accounting
PGi July 2014 - Present
PGi September 2010 - Present
Premiere Global Services September 2006 - September 2010
MCI/Verizon August 2004 - August 2006
Colonial Bank September 2003 - August 2004
Skills
Financial Analysis, Process Improvement, Sales Operations, Financial Reporting, Finance, Access, Accounting, Data Analysis, Essbase, Microsoft Excel, Financial Goals, Variance Analysis, Hyperion Planning, General Ledger, Managerial Finance, Budgets, Financial Accounting, Strategic Planning, Strategic Financial..., PeopleSoft, Management, Forecasting, Strategy
Education
Auburn University 1999 — 2002
Finance
PGi August 2014 - Present
Reed Business Information June 2011 - August 2014
Renmatix August 2009 - June 2011
AMB Group, LLC June 2008 - May 2009
PBS&J January 2008 - June 2008
Tug Tech October 2006 - October 2007
ABC October 2005 - October 2006
PLS January 2005 - October 2005
EDI July 2004 - January 2005
Georgia Erosion Control Company May 2003 - April 2004
Skills
Virtualization, MCITP, 2008 R2, CompTIA, Microsoft SQL Server, Microsoft Certified..., Active Directory, Windows Server, VMware, Servers, Microsoft Exchange, Disaster Recovery, Cloud Computing, Data Center, Blackberry Enterprise..., Citrix Metaframe, VPN, VMware ESX, Citrix, Security, Troubleshooting, Technical Support, Network Administration, Cisco Technologies, Microsoft Certified..., IT Management, Hardware, IT Operations, Help Desk Support, WSUS, Networking, Group Policy, Firewalls, Infrastructure, Switches, Routers, Storage, Backup Exec, Hyper-V, WAN, DNS, Software Installation, DHCP, IIS, CCNA, System Deployment, Linux, vSphere, Microsoft Technologies, Windows
Education
Aspen University 2014 — 2017
Doctorate of Science, Computer Science
Southern Polytechnic State University 2006 — 2008
Masters, Information Technology
University of Phoenix 2002 — 2004
Bachelors, Information Technology
JT Hospitality February 2010 - Present
TBA Global 2001 - 2010
PGI 2001 - 2005
Starwood Hotels and Resorts 1999 - 2002
Westin Bayshore June 1970 - August 1999
Skills
Food & Beverage, Event Planning, Meeting Planning, Hotels, Employee Training, Corporate Events, Hospitality Industry, Hospitality, Catering, Event Management, Management, Budgets, Leadership, Marketing Communications, Food, Restaurants, Resorts, Training, Project Planning, Contract Negotiation, Social Media Marketing
Education
British Columbia Institute of Technology 1968 — 1970
Diploma, Hotel management
Penticton High School 1965 — 1968
Graduate
Domino Recording Co Ltd July 2014 - Present
KET Consulting Inc. February 2009 - Present
iNDELIBLE / Digital Therapy January 2009 - July 2014
PGi September 2007 - December 2008
Design & Comfort July 2001 - August 2007
Moderno Imports June 1999 - July 2001
Skills
Microsoft Office, QuickBooks, Multi Tasking, ADP Payroll, Internal Communications, Sales Tax, Sales Commissions, Financial Analysis, Financial Reporting, Financial Modeling, Board of Director..., Organizational Structure, HR Policies, Legal Documents, Vendor Managed Inventory, Vendor Contracts, Client Liaison, Accounting, Accounts Payable, Account Reconciliation, Accounts Receivable, Production Support, Project Management, Operations Management, Financial Controlling, Digital Marketing, Analysis, Mergers & Acquisitions, Digital Media, Human Resources, Payroll
Education
Baruch College, City University of New York (CUNY) 2003 — 2007
BBA, Finance
Menasha Packaging September 2014 - Present
Catalent Pharma Solutions February 2012 - September 2014
Aptuit July 2007 - February 2012
PGi November 2004 - July 2007
Skills
Microsoft Office, Word, Excel, Customer Relations, Problem Solving, Teamwork, Team Leadership, PowerPoint, Outlook, Planning, Program Management, Customer Service, Inventory Management, GMP, SOP, Work Instructions, Project Planning, Microsoft Excel, Sop, Project Management, Six Sigma, MS Project, Leadership, Process Improvement, Cross-functional Team..., Strategic Planning, Pharmaceutical Industry, Team Building
Education
Benedictine College 1999 — 2003
BS, Business Administration
PGi March 2015 - Present
InterCall April 2012 - March 2015
InterCall April 2011 - April 2012
InterCall June 2009 - April 2011
Intercall January 2007 - June 2009
Skills
Telecommunications, Application Support, Integration, Project Management, Technical Support, Troubleshooting, Quality Assurance, Call Centers, Managed Services, Information Technology, Unix, Vendor Management, SQL, Visio, Disaster Recovery, Management, SDLC
Education
Auburn University 1996 — 1999
Bachelor of Science Business Administration, Management Information Systems, General
The Tasteful Olive August 2013 - Present
PGi November 2004 - September 2012
PGi October 1996 - November 2004
Record Publishing Company January 1994 - June 1996
Skills
Account Management, GlobalMeet, iMeet, B2B, Solution Selling, SaaS, Audio Conferencing, Web Collaboration, Writing, News Writing, Investor Relations, NetSuite, Salesforce.com, Project Coordination, Webinars, Video Conferencing, Unified Communications, Lead Generation, Customer Satisfaction, Managed Services, Professional Services, Channel Partners, Sales, Sales Process, Software Industry, Product Management, Selling, Telecommunications, CRM, Sales Presentations, Direct Sales, Partner Management, Strategic Partnerships, Sales Management, Enterprise Software, Go-to-market Strategy, VoIP, Sales Operations, Cloud Computing, Cold Calling, International Sales, Mobile Devices, Key Account Management, Customer Retention
Education
Andover Newton Theological School
University of Wisconsin-Milwaukee
West Chester University of Pennsylvania
BA, Social Welfare
PGi November 2012 - Present
PGi July 2011 - November 2012
ACS/Xerox/Verizon Wireless August 2010 - May 2011
American Storage March 2010 - August 2010
Cuyahoga Supply and Tool February 2009 - November 2009
Cuyahoga Supply and Tool February 2009 - November 2009
National Property Inspections, Inc January 2009 - November 2009
216 Mixed Martial Arts Academy January 2005 - February 2008
Schwasted.com - Co January 2006 - December 2007
Parma Equipment and Supply May 1994 - July 2002
Skills
technical support, Training, Marketing, Sales, Fraud, Management, Customer support, Technical Support, CRM, Troubleshooting, Sales Process, Customer Service, Networking, Leadership, Time Management, Customer Support, Call Centers, Account Management
Education
Bowling Green State University 2004 — 2008
Business Administration, Marketing
Bowling Green State University 2004 — 2008
Business Administration degree, Marketing
Friedland Realty Advisors June 2015 - Present
Macrobond Financial May 2014 - February 2015
JPMorgan Chase March 2013 - 2014
PGi July 2012 - February 2013
State Street Alternative Investment Solutions November 2010 - June 2012
Infovest21 LLC August 2009 - June 2010
AXA Equitable June 2009 - August 2009
Charles P. Rogers Beds 2007 - 2009
UBS September 2008 - December 2008
Skills
Cloud Computing, SaaS, Mobile Devices, Project Management, Salesforce.com, CRM, New Business Development, Business Development, Business Strategy, Networking, Strategic Planning, Account Management, Direct Sales
Education
City University of New York-Baruch College 2006 — 2010
BBA, Economics
PGi April 2015 - Present
PGi 2012 - March 2015
FIS 2011 - 2012
Skills
Project Management, Business Analysis, Customer Service, Account Management, Process Improvement, Management, Microsoft Excel, Microsoft Office, Salesforce.com, PowerPoint, Team Leadership, English, Telecommunications, Microsoft Word, Budgets, Outlook, Contract Negotiation, Vendor Management, Event Planning, Acquisitions &..., Interior Design, Vendor Relationship..., Project Planning, Collaborative Problem..., Professional Services, Executive..., CRM, JIRA, Central Desktop
Education
Velociteach 2015 — 2015
Project Management
American InterContinental University 2005 — 2006
Bachelor's Degree, Accounting and Finance
Georgia State University 1997 — 2003
Finance, General
Bluewolf December 2014 - Present
Silverline September 2014 - December 2014
PGi May 2011 - July 2014
PGi February 2010 - May 2011
PGi March 2008 - February 2010
Morinsys August 2006 - March 2008
Steljes July 2002 - September 2006
Dell 1998 - 2002
Additional Experience - Banking, Business Information & Manufacturing 1992 - 1998
Skills
CRM, Salesforce.com, Sales Operations, Marketing, Integration, Business Intelligence, NetSuite, SugarCRM, CMS, IT Strategy, ITIL, Scrum, Agile Methodologies, PRINCE2, ERP, SQL, IT Management, IT Service Management, SaaS, Cloud Computing, Program Management, E-commerce, Management, Business Development, Solution Selling
Education
Aston University
MBA (Master of Business Administration), Specialized in Marketing and Financial Management
University of Leicester
Post Graduate Diploma, Information Technology & Management
University of Leicester
Bachelor of Science (BSc), Physics & Chemistry
Dunstable College of Further Education / Beech Hill High School
Northeast Georgia Health System October 2012 - Present
Northeast Georgia Health System July 2011 - Present
Buckhead Plastic Surgery October 2008 - November 2009
Harris MyCFO October 2007 - October 2008
Total Wealth Services, Inc January 2000 - October 2007
The Profit Recovery Group International, Inc January 1999 - March 2000
Deloitte & Touche Consulting Group January 1998 - January 1999
PGi January 1997 - January 1998
Skills
Healthcare Management, Payroll, EHR, Healthcare, Hospitals, PeopleSoft, Fundraising, Business Analysis, Forecasting, Accounting, Training, Human Resources, Strategic Planning, Accounts Payable, Analysis, Data Analysis, Management, Finance
Education
Brenau University 2010 — 2011
MBA, Healthcare Management
Brenau University
MBA, Business Administration
Brenau University 1984 — 1988
BS, Business Administration
PGi August 2015 - Present
BrightPipe April 2014 - August 2015
The DVI Group June 2010 - April 2014
Blockbuster September 2008 - July 2010
Skills
Visual Effects, Animation, Photography, Video, Creative Direction, Lighting, 3D Modeling, Motion Graphics, Texturing, Traditional Animation, Photoshop, Character Animation
Education
Art Institute of Atlanta 2008 — 2011
Bachelor of Fine Arts, Visual Effects and Motion Graphics
Iridio an RR Donnelley company April 2015 - Present
WaCarros August 2014 - April 2015
PGI August 2013 - August 2014
TuneNGo November 2011 - October 2013
Royal Media Group February 2013 - July 2013
Lockerz, Inc. February 2013 - April 2013
Eddie Bauer November 2011 - December 2011
Skills
Adobe Creative Suite, Microsoft Office, CSS, HTML, Illustrator, Video Editing, Graphic Design, WordPress, Interaction Design, Dreamweaver
Education
Edmonds Community College 2014 — 2015
Certificate, Web Development
Art Institute of Seattle 2009 — 2013
Bachelors in Fine Arts, Graphic Design
PGi August 2015 - Present
Sage October 2014 - April 2015
The Carter Center January 2011 - January 2013
The Carter Center February 2010 - January 2011
SMART Pros May 2009 - February 2010
Skills
Operating Systems, Windows 7, Software Installation, Microsoft Office, Troubleshooting, Data Entry, Sage 50, Technical Support, Windows XP, Active Directory, Customer Service, Windows XP Pro, Public Speaking, Sage Payroll, Sage 50 (All editions), CRM, 10-Key Data Entry, Android, Dell Workstations, Apple, VMware, vSphere, Adobe Creative Suite
Education
Stanly Community College 2012 — 2012
VMware vSphere
Albany State University 2004 — 2009
Bachelor of Arts (B.A.)
PGi March 2010 - Present
Texas Department of Mental Health and Mental Retardation 2004 - 2008
Texas Department of State Health Services 2004 - 2006
Skills
Collaboration Solutions, Telecommunications, Vendor Management, WebEx, Webinars, IT Operations, Disaster Recovery, Cloud Computing, Network Administration, Data Center, VPN, Audio Conferencing, Program Management, Servers, Virtualization, Unified Communications, IT Management
Education
Austin Community College
Howard College
PGi August 2015 - Present
PGi October 2014 - Present
PGi May 2013 - July 2015
PGi May 2012 - May 2013
GENESYS Systems Integrator June 2011 - January 2012
Skills
Purchasing, Manufacturing, Negotiation, Procurement, Continuous Improvement, Analysis, Supply Chain Management, Technical Support, Microsoft Office, Material Handling, WebEx, Adobe Connect, Live Meeting, Teleconferencing, Audio Conferencing, Web Conferences, Process Improvement
Education
University of Kansas 2007 — 2011
Supply Chain Management, Business, Business Administration, Entrepreneurship
神奈川大学 / Kanagawa University 2009 — 2009
Intermediate Japanese, Japanese Culture and Society
Bishop Carroll
Crestwood Midstream Partners LP July 2015 - Present
Crestwood Midstream Partners LP December 2014 - March 2015
Price Gregory International August 2014 - October 2014
Eagle Inspection March 2013 - January 2014
Eagle Inspection June 2012 - March 2013
PGI March 2012 - April 2012
Englobal Inspection January 2010 - June 2011
Eagle Inspection 2011 - 2011
North Houston Pole Line April 2009 - November 2009
Skills
Welding, Inspection, Documentation, Excel, Microsoft Office, Software Documentation, Microsoft Excel, Weld, Pipelines, AutoCAD, AWS CWI, Construction Safety, Construction, Piping, Certified Welding..., Inspectors, Pressure Vessels, Oil/Gas, American Welding..., Gas, NDT, ASME, Tanks, Corrosion, Refineries, Refinery, Metal Fabrication, UT, RT, Onshore, LNG, Petrochemical, Pipe, NDE, Natural Gas, NACE, Pressure, Pipeline Construction, API 653, API 570, API 510, Factory, Hydrostatic Testing, Completion, Energy Industry, Petroleum, Oil & Gas, Supervisory Skills, Welding Inspection, Radiographic Testing
Education
West Texas A&M University 1980 — 1984
B.A. / B.S., English / Biology
Arizona State University
Philosphy and Rhetoric
Vex Does Real Estate August 2014 - Present
Geometry Artwork April 2006 - Present
The Home Depot February 2014 - August 2014
World Changers Church International December 2013 - February 2014
Sagepath Inc September 2013 - November 2013
PGi October 2012 - August 2013
UP tv July 2011 - September 2012
Skills
WordPress, Web Design, User Experience, CMS, Email Marketing, User Interface Design, Graphic Design, HTML, Digital Marketing, Drupal, Photoshop, Social Media, Front-end
Education
Georgia Perimeter College 2007 — 2009
Associate's degree, Business Administration and Management, General
Albany State University 2003 — 2005
Computer Science
Heating and Plumbing Engineers November 2012 - Present
ITT Exelis May 2012 - November 2012
Dick's Sporting Goods August 2010 - April 2011
PGi July 2010 - September 2010
N/A April 2010 - July 2010
Farmers Insurance February 2009 - April 2010
Whole Foods Market July 2005 - January 2009
Skills
Human Resources, Benefits Administration, New Hire Orientations, Notary Public, Customer Service, Telephone Skills, Microsoft Excel, Microsoft Office, Data Entry, Typing, Receptionist Duties, Phone Etiquette, Communication Skills, Databases, Filing, Internet Recruiting, Spreadsheets, Appointment Scheduling, Time Management, Budgets, File Management, Social Media, Outlook, Inventory Management
Education
Paul Mitchell the School-Colorado Springs 2011 — 2012
License
PPCC 2004 — 2005
N/A
Teradata August 2013 - Present
EMC June 2010 - August 2013
QTS Realty Trust January 2010 - June 2010
PGi October 2008 - January 2010
Secure Computing April 2007 - October 2008
Web.com March 2006 - April 2007
Skills
Unix, Agile Methodologies, SQL, Software Development, Linux, Cloud Computing, Microsoft SQL Server, Solution Architecture, JavaScript, Web Services, Enterprise Architecture, Software Engineering, Requirements Analysis, C++, Python, Bash, Apache, Data Forensics, EMC SAN Administration, EMC Celerra, Storage Virtualization, Big Data, Email, Email Marketing, Networking
Education
Brandeis University 2013 — 2014
Master's Degree, Software Engineering, 3.69 GPA
University of Phoenix 2004 — 2008
Bachelor of Science (B.S.), Information Technology, 3.09 GPA
Southern New Hampshire University
Master’s Degree, Information Technology