PHH Arval
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PHH Arval Employees
MMIS, Inc. November 2014 - Present
PHH Arval June 2012 - September 2014
Wireless Matrix November 2011 - May 2012
CSC April 2011 - October 2011
Lockheed Martin Information Technology April 2010 - December 2010
JetBlue Airways October 2009 - April 2010
Verizon Telecom September 2008 - October 2009
Cognizant Technology Solutions April 2006 - August 2008
Wells Fargo Insurance Services May 2005 - April 2006
Comerica Bank December 2004 - May 2005
Skills
QTP, Quality Center, SDLC, Test Planning, Agile Methodologies, VBScript, SoapUI, LoadRunner, Selenium, Performance Center, Test Automation, Quality Assurance, ALM, JIRA, Confluence, IBM BPM, JavaScript, .NET, XML, Oracle, DB2, Unix, Flex, Dreamweaver, Adobe Acrobat, UML, RUP, XML Spy, CMMI, Agile, MS Office Suite, MS Project, Rational Requisite Pro, VBA, Visual Basic, HTML + CSS, InDesign, Adobe LiveCycle Designer, User Acceptance Testing, Test Cases, Manual Testing, Visio, PL/SQL, Documentation, Requirements Analysis, Business Analysis, ClearCase, Project Management, Java/J2EE, Testing
Education
The Johns Hopkins University - Carey Business School 2013 — 2015
Master of Business Administration (MBA), Interdisciplinary - Information Systems & Enterprise Risk Management
Illinois Institute of Technology 2005 — 2007
MS, Computer Engineering (Dept. of Electrical Engineering)
Andhra University 1996 — 2000
BS, Electrical and Electronics Engineering
Andhra Pradesh Technical Education and Training 1992 — 1995
Diploma, Electrical and Electronics Engineering
Cognizant Technology Solutions October 2004 - Present
Enterprise Holdings March 2014 - Present
PHH Arval March 2011 - February 2014
PHH Arval February 2008 - February 2011
Carlson Marketing July 2007 - January 2008
CENDANT Corporation 2004 - June 2007
Development Consultant Private Limited(DCPL) May 2003 - July 2003
Skills
Project Management, Program Management, SDLC, Global Delivery, Requirements Analysis, Requirements Gathering, IT Strategy, Management, Business Analysis, Agile Methodologies, Software Development, PMP, Project Delivery, Project Planning, Onsite-Offshore..., Requirements Management, ITIL, Business Intelligence, CRM, Software Project..., Long-term Customer..., Outsourcing Management, Team Building, Scrum, Manage client..., Consulting, AEM Websites, Process Improvement, Digital Strategy, Web Project Management, Oracle, EDI, Global Cross-Functional..., SOA, Enterprise Architecture, IBM Mainframe
Education
Birla Institute of Technology and Science
M.S, Software Engineering
University of Kalyani
B.Tech, Computer Science & Engineering
South Point High School
Physics, Chemistry, Mathematics, Statistics
Citrix August 2014 - Present
Citrix December 2013 - July 2014
Citrix July 2012 - December 2013
Citrix January 2011 - July 2012
PHH Arval January 2007 - January 2011
Children's Home Society July 2001 - January 2008
Technology Solutions Company December 2000 - June 2001
Florida State University August 1999 - December 2000
Skills
Virtualization, Information Technology, Sarbanes-Oxley, Cost Benefit, Business Alignment, Contingency Planning, Functional Design, System Deployment, Project Planning, Application..., Project Management, Virtual Desktop, Server Virtualization, XenClient, Great Plains Software, PeopleSoft, Microsoft SQL Server, Healthcare Information..., Finance System..., Educational Technology, Network Architecture, Storage Architecture, VDI, Citrix Metaframe, Active Directory, Xen, Cloud Computing, Disaster Recovery, Enterprise Software, Citrix, VMware, Hyper-V, Servers, Enterprise Architecture, vSphere, Microsoft Technologies, Netscaler, Server Architecture, Solution Architecture, VMware ESX, SAN, Storage, IT Management, App-V, Microsoft Exchange, Cisco UCS, SDLC, Consulting, Microsoft Certified..., Data Center
Education
Florida State University 1996 — 2000
BS, MIS
Comcast August 2007 - May 2012
carey paul inc August 2006 - March 2007
Southern/Courtesy Lincoln January 2001 - December 2005
Macy's October 2000 - January 2002
LeasePlan April 2000 - October 2000
Atlanta Journal-Constitution September 1999 - April 2000
PHH Arval July 1977 - July 1999
Skills
Customer Satisfaction, Customer Retention, Automotive, Customer Service, Fleet Management, Call Center, Telecommunications, Microsoft Excel, Telephony, Outlook, Microsoft Word, Microsoft Office, Process Improvement, Sales Management, Call Centers, Salesforce.com, Negotiation, Contract Negotiation, Team Building, Account Management, New Business Development, Sales, Vehicles, Retail, Product Management, Direct Sales, Customer Experience, Selling, Customer Engagement, Long-term Customer..., Customer Oriented, Sales Operations, Team Leadership
Education
Catonsville Community College 1974 — 1978
PHH Corp August 2011 - Present
PHH Arval 2011 - 2012
Mercedes Service Centers February 2010 - August 2011
Mercedes Service Center February 2010 - August 2011
Motronix September 2009 - February 2010
Motronix September 2009 - February 2010
Palm Beach Tire June 2009 - September 2009
Palm Beach Tire and Auto Repair June 2009 - September 2009
Maroone Toyota August 2008 - June 2009
Maroone Toyota of Weston August 2008 - June 2009
Skills
ASE Certified, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, ADP E-Time, Reynolds & Reynolds, PowerPoint, Typing
Education
Atlantic Technical College 2003 — 2007
Automotive Engineering Technology/Technician
Fleet Advantage February 2013 - Present
Fleet Advantage February 2012 - February 2013
Fleet Advantage November 2010 - February 2012
PHH Arval April 2008 - March 2010
PHH Arval October 2003 - April 2008
Digital Wave Productions September 2000 - October 2003
Skills
Financial Modeling, Cash Flow, Leases, Business Development, Banking, Asset Managment, Marketing, Customer Service, Microsoft Excel, Cash Flow Forecasting, Proposal Writing, Training, Time Management, Teamwork, Negotiation, Contract Negotiation, Pricing, Financial Analysis, Finance, Forecasting, Management, Portfolio Management, Sales, New Business Development, Sales Operations, Asset Management, Sales Process, Team Building, Analysis, Budgets
Education
Florida Atlantic University 2001 — 2003
BBA, Finance
Furman University 1989 — 1993
Finance, Business
Hun School of Princeton 1986 — 1989
MRI Software LLC July 2014 - Present
MRI Software LLC July 2012 - June 2014
MRI Software LLC November 2010 - June 2012
Cuyahoga County January 2009 - May 2010
Moscarino & Treu, LLP June 2008 - January 2009
Great Point Capital, LLC August 2004 - August 2007
Morgan Stanley September 2003 - May 2004
PHH Arval June 2003 - August 2003
United States Senate January 2003 - June 2003
McDonald Investments (now KeyBanc Capital Markets) May 2001 - June 2001
Education
Cleveland State University - Cleveland-Marshall College of Law 2007 — 2010
Juris Doctor, Law
Denison University 2000 — 2004
B.A., Economics
American University 2003 — 2003
N/A, Washington Semester Program
PHH Corporation June 2007 - Present
PHH December 2009 - August 2011
PHH Arval June 2007 - December 2009
Education
Glendale Community College
Kohl's Department Stores May 2010 - July 2015
Westminster MD October 2012 - August 2014
PHH Arval March 2008 - March 2012
Anne's House of Nuts May 2005 - November 2007
USF&G 1984 - 1990
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, SAP, FTD, CICS, FSP, CRM, Constant Contact, Outlook, Quickbooks, GIMP, Administration, QuickBooks, Accounts Payable, Invoicing
Education
Carroll Community College 2009 — 2015
Paralegal Studies, 3.0
Towson University 1980 — 1982
Accounting and Business/Management
Norhern High School
Norhern High School
PNC February 2013 - Present
PNC July 2011 - Present
University of Pittsburgh August 2003 - Present
Management Science Associates, Inc July 2010 - July 2011
Management Science Associates, Inc June 2007 - July 2010
PHH Arval May 2006 - August 2006
Hershey Entertainment & Resorts May 2005 - August 2005
Skills
SAS, Oracle SQL, Visual Basic, Microsoft Office, Lotus Notes, Data Analysis, Data Mining, CHAID, Regression Analysis, CAMS, Access, Analysis, Statistics, Data Warehousing, R, SPSS, SQL, Predictive Modeling, Analytics, Statistical Modeling, Oracle, SAS programming, Cluster Analysis, Logistic Regression, Predictive Analytics, Business Intelligence
Education
Indiana University of Pennsylvania 2010 — 2011
Masters of Business Administration
University of Pittsburgh 2003 — 2007
Bachelor of Science, Statistics
Element Fleet Management (formerly PHH Arval) June 2014 - Present
PHH Arval October 2012 - May 2014
Littman Dental Laboratories April 2011 - August 2012
Calwood Nutritionals November 2007 - April 2011
Gourmet Pizza November 2005 - June 2009
Skills
Customer Service, Excel, PowerPoint, Word, Financial Modeling, Forecasting, Microsoft Office, Customer Relations, Budgeting, Problem Solving, Research, Outlook, Administration, Financial Analysis, Inventory Management, New Business Development, Web Design, Teamwork, Analysis, Accounting, Public Speaking, Quicken, Industry Analysis, Industry Research, Pricing Analysis, Cost Analysis, Process Improvement, Account Management, Training, Operations Management, Project Planning, Project Management, Budgets, Microsoft Excel, Customer Satisfaction, Pricing, Team Leadership, Marketing, Team Building, Product Development, Microsoft Word, Management, Sales, Leadership, Competitive Analysis, Contract Negotiation, Cost Benefit, Program Management, Strategic Planning, Cold Calling
Education
University of Baltimore 2007 — 2009
Bachelor of Science, Business Administration - Finance, 3.267
Anne Arundel Community College 2005 — 2007
Associate of Science, Business Administration Transfer
PACCAR Leasing Company February 2012 - Present
Idealease May 2011 - February 2012
NationaLease January 2009 - May 2011
PHH Arval November 2006 - December 2008
Navistar Inc April 2001 - November 2006
Rollins Leasing Corporation June 1993 - April 2001
US Army August 1988 - June 1994
Skills
Consultative Selling, New Business Development, Team Building, Contract Negotiations, Transportation, Fleet Management, Trucking, Strategic Planning, Supply Chain, Account Management, Business Planning, Cold Calling, Customer Service, Finance, Logistics, Pricing, Program Management, Transportation..., Contract Negotiation, Management, P, Sales Operations
Education
Eastern Washington University 1983 — 1987
Bachelor of Arts
Element Fleet Management March 2011 - Present
PHH Arval August 2013 - January 2015
PHH Arval November 2011 - August 2013
PHH Arval March 2011 - November 2011
Skills
Maryland Property &..., Customer Relations, Customer Service, Microsoft Office, Process Improvement, Customer Satisfaction, Team Building, Call Centers, Microsoft Excel, Account Management, Management, New Business Development, Sales, Sales Operations, Strategic Planning, Program Management
Education
The Johns Hopkins University - Carey Business School 2012 — 2016
Bachelor of Business Administration (B.B.A.), Specialized Sales, Merchandising and Marketing Operations
Harford Community College 2006 — 2008
Associate of Arts (AA), Business Administration and Management, General, 3.8
John Carroll School 1994 — 1997
H.S. Diploma, General Studies
TESSCO August 2004 - Present
PHH Arval 1998 - 2004
Skills
Management, Telecommunications, Wireless, Account Management, Direct Sales, Salesforce.com, VoIP, Mobile Devices, New Business Development, Sales, Strategic Partnerships, Product Management, Wireless Networking, Sales Operations, Business Development, Solution Selling, Cellular Communications, B2B
Education
Elizabethtown College 1974 — 1977
BSSW, Social Work
LeadingResponse December 2014 - Present
Q Interactive 2007 - 2014
Wyndham Vacation Ownership 2005 - 2007
Cendant Corporate Office 2001 - 2005
PHH Arval 1995 - 2001
USF&G June 1994 - June 1995
Prudential Home Mortgage 1994 - 1995
Deloitte & Touche 1989 - 1993
Skills
Enterprise Architecture, E-commerce, SDLC, Vendor Management, Business Intelligence, Cloud Computing, IT Strategy, Agile Methodologies, Business Analysis, Software Development, Strategic Planning, Integration, Program Management, IT Management, Product Management, Outsourcing, Strategy, CRM, SOA, SharePoint, SaaS, Leadership, Executive Management, Business Strategy, Business Process..., Scrum, Architecture, Software Project..., PMP, Business Process, Start-ups, Data Warehousing, Analytics, Agile Project Management, Enterprise Software, Cross-functional Team..., Web Services, Web Applications, Disaster Recovery, ERP, Process Improvement, ITIL, IT Service Management, Architectures, Database Design, Databases, Data Center, Recruiting, Professional Services, Requirements Analysis
Education
The Johns Hopkins University - Carey Business School 1995 — 1998
Master of Science, Information and Telecommunication Systems
American University 1983 — 1987
BA, Criminal Justice, Minor Information Systems
Keller Williams American Premier Realty February 2015 - Present
Greg Chamish, Joe Farinetti & Lauren Zurilla October 2014 - Present
Prosperity Home Mortgage, LLC November 2004 - September 2014
PHH Arval March 2001 - October 2004
Forest Hill Bank / Mercantile October 1999 - March 2001
Commercial Credit/Citifinancial August 1986 - August 1991
Skills
Customer Service, Microsoft Applications, Mortgage Lending, Marketing, Administrative..., Sales, Credit, Volunteer Recruiting, Volunteer Management, Excellent customer..., Loans, Microsoft Publisher, Microsoft Word, Microsoft Excel, Refinance, FHA, Real Estate, Mortgage Banking, Accounts Payable, Banking, USDA, Event Planning, ACT!, Proficient in Excel, Publisher, Word, Microsoft CRM, First Time Home Buyers, Investment Properties
Education
Cleveland State University 1981 — 1983
Bachelor of Business Administration (BBA), Marketing Major
University of Toledo 1979 — 1981
2 Years Completed, Business
Baltimore Yoga Village July 2014 - Present
Face the Day August 2013 - Present
Ojas Wellness Center December 2013 - July 2014
Under Armour December 2011 - August 2013
Under Armour August 2009 - December 2011
Under Armour December 2007 - August 2009
PHH Arval May 2005 - December 2007
Education
Frostburg State University 1998 — 2002
Bachelor of Science, Major: Mass Communication; Minor: Marketing
Element Financial Corporation November 2012 - Present
PHH Arval June 2010 - November 2012
PHH Arval June 2006 - May 2010
PHH Arval December 1998 - June 2006
Skills
Vehicles, Fleet Management, Sales, Automotive, Process Improvement, Sales Management, Customer Retention, Account Management, Operations Management, Management, New Business Development, Salesforce.com, Sales Process, Customer Satisfaction, Negotiation, Team Building, Customer Service, B2B, Inventory Management, Lean Six Sigma Black...
Education
Cape Breton Business College
Business Administration (BBA)
Cape Breton University
Apple Chevrolet Cadillac 2013 - Present
Monro Muffler Brake 2010 - 2012
PHH Arval June 2004 - March 2010
Skills
Healthcare Information..., Computer Proficiency, Computer Hardware, Computer Software..., CompTIA A+ Certification, Microsoft Office, ASE Certified, Service Management, Team Management, Supervisory Experience, Automotive Repair, Automotive Electronics, Automotive Aftermarket, Automotive Parts, Automotive Sales..., Automotive Products, Call Centers, Medical Terminology, Allied Health, Data Management, Customer Service, Customer Satisfaction, Long-term Customer..., Building Relationships, Vendor Relationships, Employee Training, Technical Training, Training Delivery, Situational Sales..., Supplier Negotiation, International..., Operational Oversight, Creative Problem Solving, Team Problem Solving, Staff Management, Strategic Planning, Communication Skills, Corporate Social..., P&L Responsibilities, Job Scheduling, Appointment Scheduling, Problem Solving, Training, Purchasing, Sales, Automotive, Sales Management, Team Leadership, Negotiation, Customer Retention
Education
Harrisburg Area Community College 2012 — 2013
Certificate Program, Healthcare Information Technology Systems Technician
Harrisburg Area Community College 1992 — 1994
Automotive Technology, Automotive Engineering Technology/Technician
Element Fleet Management August 2015 - Present
T. Rowe Price September 2013 - July 2015
PHH Arval February 2013 - August 2013
PHH Arval December 2011 - February 2013
PHH Arval May 2011 - December 2011
PHH Arval May 2009 - May 2011
PHH Arval July 2006 - May 2009
PHH Arval April 2005 - July 2006
PHH Arval May 2003 - April 2005
T. Rowe Price Associates, Inc June 2002 - August 2002
Skills
Pragmatic Marketing..., Crystal Reports, SQL, Hyperion Reporting, Excel, PowerPoint & Word, Data Mining, Qlikview, Project Management, Salesforce.com..., Product Management, Marketing Analytics, QlikView, Analysis, SDLC, Hyperion Enterprise, Process Improvement, Business Process..., Business Analysis, Reporting & Analysis, Business Intelligence, Microsoft Word, Competitive Analysis, PowerPoint, Requirements Analysis, Analytics, CRM, Visio, Data Analysis, Marketing, Pricing, Forecasting, Salesforce.com, Account Management, Vendor Management, Strategy
Education
Loyola University Maryland 2004 — 2005
Master of Business Administration, Business and Finance
Clemson University 1999 — 2003
Bachelor of Science, Marketing
Centeva March 2013 - Present
Vision Technology Services April 2012 - September 2012
PHH Arval February 2011 - April 2011
Lockheed Martin Corp. July 2010 - November 2010
Lockheed Martin Corp. July 2009 - July 2010
Bechtel September 2008 - December 2008
UPS June 2008 - August 2008
Skills
Six Sigma, Visio, Process Improvement, SAP, MS Project, Operational Excellence, Industrial Engineering, Earned Value Management, Project Planning, Microsoft Office, Logistics, Leadership Development, Six Sigma Black Belt..., Spanish, CAPM, Project Implementation, Excel, Operations, Quality, System Testing, Requirements Gathering, Software Project..., Adobe, Functional..., Unified Communications, Problem Solving, Agile Methodologies, Software Development..., Program Management, Cross-functional Team..., Analysis, Project Management, SharePoint, SDLC, Software Documentation, Change Management, Management, Business Intelligence, Procurement, Business Process..., Data Analysis, Microsoft Excel
Education
Drexel University 2009 — 2010
Business Operations Certification, Communication, Finance, Operations, Quality
University of Maryland College Park 2005 — 2009
Bachelor of Science, Logistics and Supply Chain Management
MooreSteam University 2011 — 2011
Six Sigma Black Belt Training
CareFirst BlueCross BlueShield September 2012 - Present
Bravo Health August 2009 - September 2012
LifeMark Partners, Inc. September 2008 - July 2009
Learn It Systems September 2008 - 2009
PHH Arval May 2005 - October 2007
Maryland Permanent Bank November 2003 - May 2005
Skills
Performance Management, Visio, Process Improvement, Outlook, Leadership, SharePoint, Medicare, Management, ADP Payroll, Administrative..., PeopleSoft, Marketing, Access, Customer Service, Analysis
Education
University of Maryland University College 2006 — 2010
BA, English and Business
Harford Community College
AA, Paralegal Studies
Bachman Consulting MentorYork SCORE2013 - Present
PHH Arval 1978 - 1990
PHH Arval 1978 - 1990
Skills
Marketing Strategy, Strategic Planning, Project Management, Team Building, Entrepreneurship, Training, Marketing, Marketing Communications, Advertising, Public Speaking, Social Media, Sales, Management, Public Relations, Event Planning, Leadership
Education
University of Illinois at Chicago 1968 — 1970
BA, Mass Communication
Elizabethtown College 1962 — 1964
American Heart Association American Stroke Association January 2014 - Present
PHH Arval July 2012 - April 2013
Norris Auto Group November 2011 - June 2012
United Way of Central Maryland September 2011 - October 2011
Anderson of Hunt Valley August 2008 - August 2011
Saab of Baltimore October 2004 - August 2008
Hunt Valley Saab May 1999 - October 2004
Sports Car Service, Inc. July 1986 - May 1999
Bank of Delware (Now PNC Bank) June 1979 - July 1986
Skills
Mentoring, Sales Management, New Business Development, Team Building, Business Planning, Training & Development, Strategic Planning, Budget Preparation, Fundraising, Goal Setting, Accounting, Cost Accounting, Automotive, Asset Managment, Entrepreneurship, Office Management, Customer Service, Budgets, Management, Business Strategy, Mergers & Acquisitions, Forecasting, Marketing, Account Management, Operations Management, Contract Negotiation, Sales Process, Strategy, Salesforce.com, CRM, Marketing Strategy, Sales, Advertising, Sales Operations, Email Marketing, Analysis, Human Resources, Program Management, Customer Retention, Small Business, Finance, Executive Management, Negotiation, Consulting, Profit, Selling, Time Management, Strategic Partnerships, Customer Satisfaction, Start-ups
Education
American Society of Quality 2012 — 2013
Lean Six Sigma Green Belt
National Automobile Dealers Association 2005 — 2006
Dealer Candidate Academy
Goldey Beacom College 1977 — 1982
B.A., Accounting
North Park University
Master's degree, Non-Profit Administration
IBM June 2013 - Present
PHH August 2011 - June 2013
Brown Bag Services January 2006 - December 2012
STG October 2010 - August 2011
ALTA IT Services June 2010 - October 2010
PHH Arval May 2007 - June 2010
PHH Arval August 2003 - May 2007
U.S. Department of Labor May 2002 - January 2003
Ajilon May 2000 - January 2002
Skills
SQL, ColdFusion, Security, JavaScript, Testing, Virtualization, SDLC, Enterprise Architecture, Vendor Management, Process Improvement, SharePoint, Microsoft SQL Server, Disaster Recovery
Education
University of Maryland University College 2003 — 2007
Master of Science, E-Commerce
Immaculata University 2000 — 2003
Bachelor of Arts, Information Technology
Adkins Arboretum September 2011 - July 2014
PHH Arval August 1998 - June 2011
PHH Arval February 1996 - August 1998
Procter & Gamble January 1995 - January 1996
Education
Essex Community College 1994 — 1994
Computer Applications
The New School 1990 — 1990
English
NY Institute of Finance 1979 — 1980
Accounting
PwC July 2014 - Present
Appirio January 2010 - July 2014
Appirio July 2009 - January 2011
TVM Partners LLC January 2002 - July 2009
PHH Arval January 2008 - January 2009
PHH Arval May 2005 - January 2008
Operon Partners October 2000 - December 2001
ComVersant LLC May 1998 - June 2000
Thomson Consulting 1996 - 1998
Pioneer Technologies Group, Inc. 1993 - 1996
Skills
Enterprise Architecture, Web Services, Business Transformation, Virtualization, Data Modeling, Metrics, Cloud Computing, IT Strategy, SaaS, Business Process, Product Management, Vendor Management, Enterprise Software, Agile Methodologies, User Experience, Business Analysis, IT Management, SDLC, Leadership, Strategy, Integration, Business Development, Business Intelligence, CRM, Consulting, Information Technology, Management, Professional Services, Project Management, Business Strategy, PaaS, Software Project..., Solution Architecture, Entrepreneurship, Business Process..., Salesforce.com, Outsourcing, Requirements Analysis
Education
Clarkson University 1985 — 1989
BS
T. Rowe Price August 2014 - Present
T. Rowe Price June 2012 - August 2014
Bucknell University December 2008 - May 2012
PHH Arval May 2011 - July 2011
Panera Bread May 2008 - January 2011
Skills
Spanish, Problem Solving, PowerPoint, Word, Microsoft Office, Microsoft Word, Customer Service, Business Development, Microsoft Excel, Data Analysis
Education
Bucknell University 2008 — 2012
BA, Economics and Spanish
Dulaney High School 2004 — 2008
High School Diploma
Peel District School Board September 2014 - Present
Global Payments Canada/ GPC Financial Corporation April 2007 - July 2013
PHH Arval April 2006 - October 2006
StartTek Canada Ltd July 2001 - April 2006
Royal Military College of Canada May 2001 - August 2003
RCMP March 1982 - January 1990
Skills
Call Center, Coaching, Management, Leadership, Customer Service, Interviews, Team Leadership, Human Resources, Performance Management, Time Management, Problem Solving, Team Building, Process Improvement, Sales, Outsourcing, CRM, Microsoft Office, Strategic Planning, Business Analysis, Banking, Analysis, Negotiation
Education
Brock University 2013 — 2014
Bachelor's degree, Education
Brock University 2009 — 2012
Major, Humanities/Humanistic Studies- French/history/computer
Rcmp Police Academy Regina 1982 — 1983
Law enforcement, Police Law enforcement
cegep Bois de boulogne 1978 — 1980
Wheels Inc. June 2005 - Present
PHH Arval September 2002 - June 2005
GE Capital Fleet Services - Formerly Associates Fleet Services 1999 - September 2002
TV Hamilton Cable 14 1991 - 1997
Skills
Fleet Management, Vehicles, Automotive, Customer Satisfaction, Account Management, Sales Management, Customer Retention, Process Improvement, Sales Process, Forecasting, Call Centers, Management, Team Building, Coaching, Training, Automobile, Negotiation, Cross-functional Team..., Customer Service, CRM, Sales Operations, Dealers, Sales, Automotive Aftermarket, Vendor Management, Purchasing, Selling, Parts, Pricing, Cold Calling, Profit, Business Planning, Inventory Management, Competitive Analysis, Key Account Management
Education
Humber College 1982 — 1983
Mohawk College
Television & Sales Workshops
Ryerson University
Television Production
ASL Services of PA August 2005 - Present
EUR Systems 2000 - 2005
CIBER 1998 - 2000
PHH Arval 1993 - 1998
Eastman Kodak 1982 - 1993
Skills
Account Management, Business Analysis, Customer Service, Fleet Management, Public Speaking, Project Management, Teaching
Education
California University of Pennsylvania 1978 — 1981
Ambassador College 1977 — 1978
Ashworth College
MBA
California University of Pennsylvania
BS, Management & Computer Science
Baltimore County Public Schools January 2014 - Present
Crawford Advisors, LLC June 2010 - January 2013
McCormick & Company February 2008 - February 2009
PHH Arval October 2007 - February 2008
PHH Arval August 2006 - September 2007
PHH Arval May 1998 - August 2006
PHH Arval May 2000 - September 2001
T. Rowe Price August 1996 - May 1998
Skills
Forecasting, Financial Analysis, Management, CRM, Customer Satisfaction, Customer Service, Sales, Training, Marketing Strategy, SAP, Marketing, Finance, Product Development, Coaching, Account Management, Process Improvement, Time Management, Customer Retention, Policy, Microsoft Excel
Education
The Johns Hopkins University - Carey Business School 1998 — 2001
MBA, Business
Towson University 1993 — 1996
BS, Business with Marketing concentration
Essex Community College 1992 — 1993
Towson University
Videology, Inc. June 2015 - Present
Videology, Inc. June 2015 - Present
Sogeti July 2012 - June 2015
PHH Arval January 2012 - April 2012
Reznick Group August 2011 - December 2011
Garrett Williamson Foundation 'Camp Garrett' June 2008 - June 2011
Loyola University Maryland January 2009 - May 2010
St. Anastasia Catholic Church May 2002 - August 2008
Skills
Microsoft Office, HTML, Leadership, PowerPoint, Analysis, Visio, Management, Human Resources, Microsoft Excel, Time Management, Requirements Analysis, Access
Education
Loyola University Maryland 2008 — 2012
Bachelor of Business Administration, Management Information Systems
Hogeschool van Amsterdam 2010 — 2010
Smith & Nephew July 2013 - Present
Stryker Orthopaedics August 2011 - July 2013
Stryker Orthopaedics February 2010 - August 2011
PHH Arval October 2008 - February 2010
PHH Arval May 2008 - September 2008
GlaxoSmithKline July 2007 - January 2008
Skills
Consultative Selling, Solution Selling, Selling, Medical Devices, Account Management, Sales Process, Sales Management, New Business Development, Salesforce.com, Direct Sales, B2B, Sales Operations, Sales Presentations, Sales, Marketing Strategy, Business Development, Cold Calling, Key Account Management, Product Marketing, Contract Negotiation, Orthopedic, Coaching, Market Development
Education
Indiana University of Pennsylvania 2004 — 2008
Bachelors, Marketing
Salesforce April 2013 - Present
Oracle October 2012 - April 2013
Oracle January 2011 - October 2012
McEnroe Voice and Data November 2008 - January 2011
PHH Arval May 2005 - August 2007
MotorWeek January 2003 - December 2006
Skills
Lead Generation, Call Center, Social Media, Knowledge Base, Logistics, Customer Service, Sales, Cloud Applications, Call Centers, SaaS, Customer Experience, Enterprise Software, Salesforce.com, CRM, Business Development, Sales Operations, Management, Cloud Computing, Account Management, Solution Selling, Leadership
Education
Clemson University - College of Business and Behavioral Science 2003 — 2008
Bachelor of Science - International Management, Business
McDonogh School 1999 — 2003
High School
United States Department of Defense July 2012 - Present
PHH Corporation May 2012 - July 2012
PHH Corporation September 2010 - May 2012
PHH Arval February 2009 - September 2010
PHH Arval January 2008 - February 2009
PHH Arval February 2002 - January 2008
System Source July 1998 - February 2001
System Technology Inc. August 1996 - July 1998
Skills
Program Management, Enterprise Architecture, SDLC, Process Improvement, Business Process..., Project Management, Leadership, Management, Vendor Management, Business Analysis, Strategic Planning, Disaster Recovery, Requirements Analysis, Team Building, Security
Education
The Johns Hopkins University - Carey Business School 2007 — 2009
MS, Information & Telecommunications Systems
Brigham Young University 1989 — 1996
BS, Physiology
Qpay September 2012 - June 2014
Aplicor February 2012 - July 2012
RecoverCare LLC July 2011 - February 2012
Solutions@MBAF October 2009 - June 2011
Farmers Insurance August 2007 - October 2009
PHH Arval July 2005 - July 2007
CCG Systems August 2002 - May 2005
Skills
Microsoft SQL Server, Business Intelligence, .NET, SharePoint, SSRS, Microsoft Dynamics, Business Analysis, Microsoft CRM
Education
ECPI University 2000 — 2002
AA, Computer science
American InterContinental University-South Florida
Bachelor's degree, Computer Science, 4.0
Element Fleet Management July 2014 - Present
PHH Arval January 2012 - June 2014
United Way of Oakville June 2010 - September 2013
PHH Arval October 2008 - December 2012
AstraZeneca January 2007 - October 2008
Blackstone Partners September 2004 - February 2006
Canadian National Railways March 1997 - June 2002
Skills
Change Management, Performance Management, Talent Management, Strategic Planning, Coaching, Employee Relations, Organizational..., Employee Engagement, Business Strategy, Organizational..., Strategy, Leadership Development, Personnel Management, Succession Planning, Management, Human Resources, HR Policies, Talent Acquisition, Leadership, Organizational Design, Workforce Planning, Onboarding, HRIS, Employee Benefits, Executive Coaching, Mergers & Acquisitions, Executive Pay, Employment Law, Recruiting, Employee Training, Deferred Compensation, Career Development, Culture Change, HR Consulting
Education
Concordia University 1995 — 1997
MBA, Management
McGill University 1987 — 1990
BA, Industrial Relations
Codefry November 2009 - Present
McDonald Butler Associates April 2008 - June 2009
Riversix July 2007 - April 2008
PHH Arval July 2004 - May 2006
Skills
Project Management, Digital Marketing, Quality Assurance, Testing, Lead Generation, Marketing Strategy, CRM, Account Management
Education
King's College London 2006 — 2007
MSc, International Management
Loyola University Maryland 2002 — 2006
BBA, Marketing and Spanish
Woodard & Curran December 2014 - Present
Social Security Administration 2010 - December 2014
Baltimore Concert Opera 2011 - 2014
Maxine Taylor Fine Arts 2011 - 2013
FastLane Hires, LLC 2009 - 2010
Educe Group 2009 - 2009
PHH Arval 2004 - 2009
Skills
Leadership, Leadership Development, Social Media, Grant Writing, Organizational..., Strategic Planning, Needs Analysis, Organizational..., Training, Consulting, Fundraising, Research, Human Resources, Strategy, Non-profit Fund..., Management
Education
University of Maryland Baltimore County 2007 — 2009
M.P.S, Industrial Organizational Psychology
University of Maryland Baltimore County 2004 — 2007
B.A., History
Harvard Extension School 2001 — 2002
Psychology, Spanish, Academic Writing & Critical Reading, American Literature
Bleacher Report August 2015 - Present
Maryland-National Capital Park and Planning Commission August 2013 - August 2015
Maryland-National Capital Park and Planning Commission April 2012 - August 2013
Macy's June 2011 - March 2012
U.S. Department of Commerce February 2011 - June 2011
Maryland-National Capital Park and Planning Commission June 2010 - January 2011
French Trade Commission June 2009 - August 2009
Coca-Cola Enterprises May 2008 - February 2009
PHH Arval June 2007 - August 2007
Skills
Fundraising, Economic Development, Public Speaking, Data Analysis, Research, Nonprofits, Community Outreach, Microsoft Office, Social Media, Government, Microsoft Excel, PowerPoint, Non-profits, Management, Event Planning, Strategic Planning, Team Leadership, Strategic Communications, Strategy, Analysis, Program Management, Leadership, Social Networking, Marketing
Education
The Johns Hopkins University - Carey Business School 2012 — 2015
Master of Business Administration (M.B.A.), Marketing
Morehouse College 2007 — 2011
Bachelor's degree, Economics
Clark Atlanta University
University of Maryland, Baltimore (UMB) November 2002 - Present
PHH Arval January 2000 - October 2002
Baltimore Gas & Electric July 1998 - December 1999
Aberdeen Proving Ground NECPOC January 1998 - July 1998
Baltimore Gas & Electric January 1997 - January 1998
Stevenson University September 1995 - January 1997
Skills
Web Development, SQL, JavaScript, HTML, Windows, Visio, Programming, Software Development, Data Analysis, Social Media, Database Design, Web Applications, Microsoft Office, ColdFusion, CSS, Information Architecture, Higher Education, Project Management, Databases, Microsoft Excel, Web Services, Program Management, Research, Management, IIS, SDLC, ASP, WordPress, Oracle, Enterprise Architecture, Access, Systems Analysis, Analysis, Requirements Gathering, Security, Database Administration, Software Documentation, Training, Web Content Management, Business Analysis, CMS, Technical Writing, System Administration, Testing, Software Project..., Requirements Analysis, Windows Server, MS Project, Data Modeling, Microsoft SQL Server
Education
Capitol College 2000 — 2001
Master of Science (MS), E. Commerce Management, 3.83
Villa Julie College 1995 — 1998
Bachelor of Science (BS), Business Information Systems, 3.75
Perry Hall High school
Element Financial June 2014 - Present
CENTURY 21 Wieder Realty January 2011 - Present
PHH Arval December 2012 - June 2014
BBC International LLC March 2011 - September 2012
Blue Heron Apparel June 2008 - July 2010
Heineken USA June 2002 - June 2008
Skills
Sales, Inventory Management, Merchandising, Negotiation, Customer Service, Budgets, Outlook, Administrative..., Microsoft Excel, Retail, PowerPoint, Sales Management, Microsoft Word, Microsoft Office, Social Media, Purchasing, Photoshop, Recruiting, Management, Event Planning, Time Management
Education
City University of New York-Hunter College
Bachelor
SUNY New Paltz
DC Office of Tax and Revenue December 2011 - Present
City of Dallas March 2008 - January 2012
District of Columbia Water and Sewer Authority November 1998 - February 2008
PHH Arval October 1989 - September 1997
The Baltimore Sun February 1984 - August 1987
Wyman Park Health Services Hospital 1981 - 1984
Education
Hampton University 1975 — 1979
B.A., Psychology
Petersburg High School 1972 — 1975
Avis Budget Group May 2012 - Present
Budget Car and Truck Rental May 2012 - December 2012
PHH Arval 2010 - 2012
Enterprise Holdings Inc. 2007 - 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, C++, Negotiation, Editing, C, Java, New Business Development, Sales, Sales Process, Strategic Selling, Business Development, Customer Retention, Account Management, Customer Satisfaction
Education
Kwantlen University College 1992 — 1994
Applied Psychology
Merchants Fleet Management April 2012 - Present
Merchants Leasing October 2006 - April 2012
PHH Arval May 2003 - October 2005
Airborne Express 1991 - 2002
TNT Express 1986 - 1991
Skills
Fleet Management, New Business Development, Sales Management, Vehicles
Education
Bowling Green State University 1982 — 1986
Bachelor of Art, Communications/Marketing Specialization
Element Fleet Management June 2014 - Present
PHH Arval May 2012 - June 2014
PHH Arval January 2011 - April 2012
PHH Arval May 2008 - January 2011
PHH Arval January 2006 - May 2008
Progressive Insurance February 2003 - January 2006
Budget Rent a Car May 2002 - February 2003
Skills
Financial Analysis, Accounting, Process Improvement, Accounts Receivable, Risk Management, Sales, Microsoft Office, Microsoft Excel, Data Analysis, Insurance, Sarbanes-Oxley Act, Economics, Accounts Payable, Finance, Management
Education
Harvard Extension School
Master's degree, Finance, General
University of Maryland Baltimore County 1999 — 2002
Bachelor's degree, Financial Economics
(various contracts) May 2014 - Present
Andromeda Systems Incorporated January 2014 - April 2014
(various contracts) November 2011 - October 2013
RTC March 2013 - July 2013
American Psychological Association February 2013 - March 2013
Vim Interactive May 2012 - May 2012
PHH Arval January 2012 - May 2012
Northrop Grumman February 2011 - September 2011
ROKKAN June 2010 - August 2010
AIFAM, Inc. June 2008 - March 2009
Skills
Interaction Design, Experience Design, Conceptual Modeling, Design Thinking, Creative Direction, Customer Experience, Interviews, Mobile Applications, Product Design, Interviewing, Icon Design, Ontologies, Empathy, Invention, Spatial Design, Information Mapping, Theme Development, Archetypes, Information Architecture
Education
University of Baltimore 2010 — 2014
MS, Interaction Design and Information Architecture
University of Wisconsin-Madison 2009 — 2009
Industrial and Systems Engineering, Human Factors and Ergonomics
Emory University 2002 — 2006
BA, Economics
Bernardsville High School 1998 — 2002
Stanley Black & Decker, Inc. September 2013 - Present
PHH Arval December 2012 - September 2013
PHH Arval April 2011 - December 2012
JRD Packaging and Industrial Supply October 2010 - April 2011
University Directories May 2009 - August 2009
Skills
Six Sigma, Business Analysis, Data Analysis, Data Modeling, Root Cause Analysis, Process Implementation, Process Improvement, Team Leadership, Visio, Operations Management, Pricing, Analysis, Business Process, Customer Satisfaction, Vendor Management, Business Process..., Time Management, Cross-functional Team..., Team Management, Salesforce.com, Account Management, Management, Training, Coaching, Sales, Purchasing, Forecasting, Leadership, Budgets, Financial Analysis, Analytics, Strategy, Program Management, Access, Sales Process, Inventory Management, Business Planning
Education
Franklin & Marshall College 2006 — 2010
BA, Mathematics, Economics
Center for Transportation Safety December 2010 - Present
PHH Arval April 1992 - Present
PHH Arval January 2009 - December 2010
PHH Arval June 1995 - January 2001
PHH Arval April 1992 - May 1995
Coopers & Lybrand November 1988 - March 1992
Westinghouse Electric Corporation June 1982 - October 1988
Skills
Product Development, Product Management, Training, Process Improvement, Operations Management, Strategic Planning, Account Management, Team Building, New Business Development, Change Management, Sales Management, Customer Service, Program Management, Business Intelligence, Team Leadership, Customer Retention, Strategic Partnerships, Sales, Customer Satisfaction, Management Consulting, Coaching, Vendor Management, Cross-functional Team..., Leadership, Strategy, CRM, Business Process..., Forecasting, Business Development, Start-ups, Business Analysis, Management, Business Strategy, Business Planning, Salesforce.com, Competitive Analysis, Pricing, Sales Process, Contract Negotiation, B2B, Executive Management, Sales Operations, Negotiation
Education
Loyola University Maryland 1986 — 1992
MBA, Management
Albright College 1978 — 1982
BS, Accounting & Computer Science
PHH Arval January 2002 - May 2012
PHH Arval January 2002 - May 2012
PHH Arval January 2002 - May 2012
PHH Arval January 2002 - May 2012
Renaissance Cruises 1993 - 2001
Renaissance Cruises 1993 - 2001
Renaissance Cruises 1993 - 2001
Renaissance Cruises 1993 - 2001
Skills
Relationship Management, Sales Management, Finance, Financial Analysis, New Business Development, Business Development, Project Management, Customer Service, Asset Managment, Team Building, Portfolio Management, Business Analysis, Account Management, Salesforce.com, Sales Process, Management, Sales
Education
Broward College
CareFirst BlueCross BlueShield December 2009 - Present
Synergji Solutions Inc. July 2005 - November 2009
PHH Arval November 2005 - December 2008
88 Hues November 2005 - May 2008
Bill Me Later, an eBay company July 2005 - November 2005
Arbitron Media Ratings Inc. August 2003 - June 2005
St. Paul Insurance (acquired by Travelers) June 1996 - August 2003
Melbourne Hosptial September 1995 - May 1996
NASA Kennedy Space Center June 1995 - September 1995
Chinese National Lab of Computer Graphics June 1993 - June 1994
Skills
Enterprise Architecture, Java, Team Building, Web 2.0, Cloud Computing, Fundraising, Rules Engines, SOA, Agile Methodologies, SDLC, Software Project..., Requirements Analysis, Integration, Solution Architecture, Architecture, Software Development, Evangelism, IT Strategy, Agile Project Management, Scrum, Web Services, Databases, SaaS, Web Applications, Data Modeling, Project Portfolio..., Business Analysis, PMP, Business Intelligence, Program Management, Vendor Management, Business Requirements, PMO, Java Enterprise Edition, Visio, Unix, Data Warehousing, Enterprise Software, Requirements Gathering, Testing, Systems Analysis, Mobile Devices, SharePoint, Oracle, IT Management, Information Technology, Business Process, EAI, Management, Architectures
Education
Harvard Business School Executive Program 2009 — 2009
Executive Program
Florida Institute of Technology 1994 — 1996
MS
Zhejian University, China 1989 — 1993
Bachelor of Science (BS)
Organization, Leadership, Professional Effectiveness, and Career Coaching and Mentoring March 2015 - Present
Northrop Grumman Corporation January 2013 - February 2015
Northrop Grumman Electronic Systems Sector August 2008 - January 2013
Northrop Grumman Shipbuilding Sector November 2004 - July 2008
DLA Piper March 1997 - October 2004
PHH March 1995 - March 1997
PHH Arval March 1993 - March 1995
CareFirst BlueCross BlueShield January 1989 - March 1993
Skills
Human Resources, Organizational..., Succession Planning, Organizational..., HR Consulting, Employee Relations, Change Management, Executive Coaching, Performance Management, Leadership Development, Talent Management, Talent Acquisition, Leadership, Employee Engagement, HR Policies, Recruiting, Applicant Tracking..., HRIS, Culture Change, Onboarding, New Hire Orientations, Benefits Administration, Deferred Compensation, Personnel Management, Management, Program Management, Consulting, Training, Workforce Planning, Process Improvement, Career Counseling, Strategic Planning, Team Building, Strategy, Coaching, Organizational Design
Education
Indiana University of Pennsylvania
MA, Industrial and Labor Relations
Seton Hill University
BA
ConnectYourCare July 2015 - Present
Cathleen & Gwen November 2014 - Present
Conrad's Ruth Villa Catering Service June 2005 - Present
PHH Arval June 2014 - June 2015
Eddie's of Roland Park July 2013 - July 2014
Bella Wedding Galleria August 2012 - December 2012
Conrad’s Ruth Villa Catering Service June 2004 - August 2012
Crate and Barrel November 2010 - January 2011
Skills
Team Leadership, Cooking, Event Planning, Catering, Time Management, Stress Management, Organization, Customer Service, Event Management, Microsoft Office, Leadership
Education
High Point University 2009 — 2013
Bachelor of Arts (B.A.) Bachelor of Science (B.S.), Human Relations, Business Administration
High Point University 2009 — 2013
Bachelor of Business Administration (B.B.A.), International Business
Element Fleet Management June 2014 - Present
PHH Arval January 2013 - June 2014
Chesapeake Financial Solutions December 2010 - January 2013
Skills
Management, Marketing, Customer Service, Public Relations, Recruiting, Sales, Leadership, Social Media Marketing, Team Building, Process Improvement, Public Speaking
Education
Towson University 2008 — 2011
Bachelor of Science, Business Administration-Management
Harford Community College 2006 — 2008
Business
Sargento Foods 2014 - Present
PHH Arval 2013 - 2014
USDA, Foreign Agricultural Services / Genesis Consulting Partners November 2011 - 2013
Lockheed Martin - National Data Warehouse Program @CMS 2009 - November 2011
SAP Business Objects 2008 - 2009
Wyeth Consumer Healthcare June 2004 - March 2008
CVS Pharmacy February 2003 - June 2004
Wells Fargo Bank August 2002 - February 2003
Automate Incorporated 2001 - 2002
Microstrategy 1999 - 2001
Skills
Business Intelligence, Data Warehousing, Analytics, ETL, CRM, SDLC, Program Management, Microstrategy, Business Objects, Requirements Gathering, Business Analysis, Data Modeling, PMP, Enterprise Architecture, Leadership, Consulting, Management, Master Data Management, Data Integration, SAP BW, Dashboard, Agile Methodologies, Integration, Project Management, Healthcare, Data Governance, Dimensional Modeling, Requirements Analysis, Process Improvement, Management Consulting, Software Development, Business Process, Cognos, Government, Data Quality, Informatica, Data Analysis, Dashboards, IT Strategy, Crystal Reports, Data Management, Professional Services, Application Development, Process Development, Data Profiling, SAP, SAP BI, HANA, Agile Project Management, Information Management
Education
Carnegie Mellon University 1996 — 1997
Masters
James Madison University 1991 — 1995
BBA
Ciena September 2015 - Present
Gray Rock Partners Business Consulting January 2014 - Present
JLG Industries August 2014 - September 2015
Nielsen August 2011 - January 2014
Prometric December 2010 - September 2011
PHH Arval May 2004 - September 2010
PHH Arval October 2001 - May 2004
PHH Arval November 1994 - October 2001
Dept. of Defense July 1985 - November 1994
Skills
Analytics, Business Intelligence, Strategy, Competitive Analysis, Management, Analysis, Data Analysis, Leadership, Enterprise Software, Product Management, Marketing Strategy, New Business Development, Process Improvement, Business Strategy, Data Mining, Business Analysis, Strategic Planning, Data Warehousing, Finance, Consulting, CRM, Management Consulting, Executive Management, IT Strategy, Business Analytics, Product Marketing, SDLC, Predictive Modeling, Software Development, Business Development, Sales Operations, Market Research, Cross-functional Team..., Business Process..., Financial Analysis, Project Planning, Salesforce.com, Strategic Partnerships, Marketing, SAS, Oracle, Big Data, Media measurement, Business Objects, Digital Marketing, Direct Sales, Consumer Products, Consumer Package Goods, Consumer Packaged Goods..., ITIL v3 Foundations...
Education
Loyola University Maryland 1988 — 1994
MBA, Finance
Florida Institute of Technology 1981 — 1985
BS, Computer Engineering
PHH Arval 1982 - Present
Education
East Tennessee State University 1969 — 1972
PHH Arval now part of Element Financial Corporation April 2014 - Present
PHH Arval March 2004 - April 2014
Skills
Process Improvement, Financial Analysis, Accounting, Sarbanes-Oxley Act, Customer Satisfaction, Microsoft Office, Team Building, Team Leadership, Risk Management, Business Analysis, Finance, Operations Management, Management, Internal Controls, Call Centers
Education
CCBC
Accounting
Essex Community College
Accounting and Business Law
Element Fleet Management July 2013 - Present
PHH Arval June 2012 - Present
Johns Hopkins Home Care Group July 2011 - June 2012
PHH Arval February 1996 - July 2011
kirson medical 1994 - 1996
New Images Hair Design 1989 - 1994
Creative Hairdressers, Inc 1984 - 1989
Skills
Management, Business Process..., Insurance, Process Improvement
Education
Innovative Medical Practices 2010 — 2010
Certificate, Medical Coding
AAPC 2009 — 2009
Certificate, Medical Terminology
AAPC 2009 — 2009
Cerificate Anatomy for Coders
Gemological Institute of America 2007 — 2008
Colored Stone Course
Gemological Institute of America 2007 — 2007
Colored Stones Essential
Gemological Institute of America 2003 — 2003
Pearl & Bead String
Cosmetology 1979 — 1979
State License, Cosmetology
High School 1975 — 1978
Business
Overlea High School 1975 — 1978
business
Essex Community College
Business Mgt
Northwestern Mutual June 2013 - Present
Corporate Translations, Inc. September 2011 - May 2013
PHH Arval July 2004 - May 2010
Skills
Customer Service, Project Management, Marketing, Management, Sales, Sales Management, Team Building, Process Improvement, B2B, CRM, Strategic Planning, Business Development
Education
Loyola University Maryland 2005 — 2007
MBA, Management
Elon University 2000 — 2004
Bachelor's degree, Business/Managerial Economics
East Catholic High School 1996 — 2000
Element Fleet Management April 1999 - December 2014
Zurich Personal Insurance January 1998 - March 1999
PHH Arval August 1995 - December 1998
Westinghouse August 1985 - August 1995
Skills
Data Modeling, Data Warehousing
Education
Goucher College 1982 — 1983
Information Technology
McDaniel College 1964 — 1968
BA, Sociology
Element Fleet Management August 2014 - Present
PHH Corporation January 2011 - July 2014
PHH Arval January 2008 - January 2011
PHH Arval 2003 - 2008
PHH Arval January 2002 - September 2003
Skills
Change Management, Performance Management, Strategic Planning, Team Building, Operations Management, Account Management, Vendor Management, Business Process..., Coaching, Talent Management, Leadership Development, Talent Acquisition, Customer Satisfaction, Business Analysis, Strategy, Business Development, Leadership
Education
Bloomsburg University of Pennsylvania 1985 — 1989
B.S., Management, Marketing minor
Element Fleet Management February 2013 - Present
PHH Arval August 1989 - February 2013
Skills
Process Improvement, Customer Service, Management, Strategic Planning, Financial Analysis, Account Management, Business Process..., Accounting, Accounts Receivable, Customer Satisfaction, Vendor Management, Microsoft Word, Financial Reporting, Team Building, Business Analysis, Sarbanes-Oxley Act
Education
Catonsville Community College
Transcore August 2007 - Present
Glatfelter June 2006 - July 2007
York International February 2005 - January 2006
York International July 2004 - February 2005
York International March 2003 - July 2004
York International November 2000 - March 2003
York International April 1999 - November 2000
York International May 1997 - April 1999
York International November 1995 - March 1997
PHH Arval January 1994 - November 1995
Skills
Sarbanes-Oxley Act, Internal Controls, Managerial Finance, Forecasting, Financial Reporting, SEC filings, Auditing, Financial Analysis, General Ledger, Consolidation, Cost Accounting, ERP, Business Analysis, SAP R/3, Variance Analysis, Finance, Hyperion Enterprise, Cash Flow, Internal Audit, Accounts Payable, Financial Accounting, SEC Filings, Accounting, Process Improvement, CPA
Education
Temple University - Fox School of Business and Management 1992 — 1993
MBA
Indiana University of Pennsylvania 1985 — 1989
BS, Accounting
Car Today September 2014 - Present
Crown Capital November 1994 - September 2014
PHH July 1987 - November 1994
PHH Arval 1987 - November 1994
Skills
Strategic Planning, Sales Management, Credit, Loans, Mergers, New Business Development, Risk Management, Profit, Dealers, Finance, Leadership, Team Building, Executive Management, Business Planning, Customer Retention, Selling, Banking, Automobile, Mergers & Acquisitions, Profit Center Management, Operations Management, Customer Satisfaction, P&L Management, Vehicles, Automotive, Sales Process, Forecasting, Sales, Negotiation, Business Strategy
Education
Clemson University 1973 — 1977
Bachelor of Science (B.S.), Administrative Management
DCCA February 2012 - Present
Ryser Associates May 2009 - July 2012
PHH Arval May 2011 - February 2012
BD January 2010 - April 2011
Agora Publishing May 2009 - October 2009
Medifast, Inc. October 2008 - April 2009
Bravo August 2007 - August 2008
Lockheed Martin Information Technology March 2004 - July 2008
Ryser Associates January 2004 - August 2007
Ryser Associates September 2002 - December 2003
Skills
CMMI, Quality Center, Requirements Analysis, Project Management, Software Quality..., SDLC, Test Planning, Software Project..., Agile Methodologies, Quality Assurance, System Testing, Testing
Education
Boston University
BA, Commications
GEICO July 2007 - Present
PHH Arval 2006 - 2007
Education
University of Baltimore 2005 — 2007
M.S., Applied Psychology, I/O Psychology
Clemson University 2000 — 2004
Medstar Family Choice November 2002 - Present
PHH Arval October 1999 - November 2002
Johns Hopkins Hospital January 1990 - June 1999
Skills
Customer Service, Leadership, Knowledge Management, Community Outreach, Recruiting, Problem Solving, Data Analysis, EHR, Management
Education
University of Baltimore 2012 — 2014
Health/Health Care Administration/Management
Essex Community College 2010 — 2012
FDA, Washington DC October 2014 - Present
Chinmaya Mission Washington Regional Center 2003 - July 2015
U.S. Department of State January 2013 - October 2014
Karthik Consulting May 2012 - May 2013
PHH Arval June 2011 - March 2012
Arlington County February 2011 - May 2011
Fannie Mae February 2007 - January 2011
Bureau of Alcohol, Tobacco and Firearms July 1993 - September 2006
U.S. Department of Education July 1995 - September 2002
Ogden Corporation August 1994 - December 1994
Skills
Oracle, Sybase, SQL Server, Erwin, ER/Studio, Oracle Designer, Data Analysis, Database Administration, Data Warehousing, Database Design, Data Management, Data Modeling, HP-UX, Solaris, Unix Shell Scripting, Unix Administration, Autosys, SQL*Plus, SQL Tuning, Load Balancing, Load Testing, Data Migration, Project Implementation, Software Project..., PL/SQL, ODS, Data Marts, Data Mapping, Database Security, Data Security, Application Development, DBArtisan, Sybase Central, Sql Server Mgmt Studio, MS Office Suite, Writing Skills, Oral Communications, Team Oriented, ERISA, Financial Planning, Investment Strategies, Statistics, Accounting, Pension Funds, Data Profiling, Personal Financial..., Cash Flow Forecasting, Unix, Databases, Microsoft SQL Server
Education
Frostburg State University 2006 — 2007
CFP Prep, Certified Financial Planning, Passed CFP exams in first attempt
Anna University 1972 — 1975
D.M.I.T, Electronics Engineering & Computer Science, First Class
University of Madras 1969 — 1972
B.S., Physics, Mathematics, Chemistry, First Class with distinctions in all 3 fields of study
PHH Arval Administrative assistantBill Kidds ToyotaSeptember 2004 - September 2005
Education
University of Baltimore 2005 — 2008
BA, Business Management
Essex Community College 2003 — 2005
AA, Business Management
ETA/Hand2Mind, Learning Resources, A. Daigger, and associates December 2006 - Present
Learning Resources July 2005 - December 2006
Omron Healthcare Europe 2002 - 2004
Donlen Corporation 2001 - 2002
Jarden Consumer Solutions July 1999 - August 2001
RJ Reynolds June 1990 - July 1999
PHH Arval 1985 - 1988
Control Data Canada 1982 - 1984
Skills
Business Intelligence, ERP, Business Analysis, Microsoft SQL Server, Process Improvement, CIOs, Manufacturing, Data Modeling, Information Technology, SaaS, Cross-functional Team..., Business Process, SQL, Software Project..., Agile Methodologies, Business Process..., Visio, Team Leadership, E-commerce, Enterprise Architecture, Salesforce.com, Access, Product Development, Software Development, Recruiting, Product Management, Oracle, Talent Management, Strategy, IT Management, Requirements Gathering, Integration, Vendor Management, Management, IT Strategy, Leadership, Web Development, Data Warehousing, Databases, Project Management, Project Planning, Data Center, XML, ETL, Disaster Recovery, CRM, Cognos, Program Management
Education
Fleming College 1979 — 1982
BA, Business Computer Systems
Crestwood
American Express January 2012 - Present
PHH Arval February 2008 - January 2012
Tuition Painters 1997 - 2000
Skills
Salesforce.com, Direct Sales, Closing Deals, Growing Revenue, Building Strategic..., Account Management, Sales Management, Business Networking
Education
East Carolina University 1996 — 2000
BS, Economics
Hereford High School 1992 — 1995
Agora Publishing January 2011 - Present
Agora Publishing March 2005 - December 2010
PHH Arval 2004 - 2005
PHH Arval 2002 - 2005
PHH Arval 2002 - 2004
PHH Arval 2000 - 2002
Skills
Team Building, Customer Service, Strategic Planning, Process Improvement, Change Management, CRM, Vendor Management, Customer Satisfaction, Operations Management, Business Development, Leadership, Employee Relations, Strategy, Call Centers
Education
George Mason University
B.A, English, Writing Concentration
Shafer Solutions August 2013 - Present
Cerecor, Inc. April 2012 - Present
Bowie State University September 2008 - May 2012
CCBC September 2010 - December 2011
Anne Arundel Community College February 2011 - May 2011
PHH Arval October 2008 - May 2011
Custom Direct October 2006 - October 2008
PricewaterhouseCoopers 2004 - 2006
Education
University of Maryland University College 2004 — 2007
MS, Accounting and Financial Management
Bowie State University 2000 — 2004
BS, Accounting
Stinger Ghaffarian Technologies (SGT) February 2015 - Present
Magellan Health Services May 2014 - November 2014
PHH Arval 1999 - 2014
Rite Aid 1997 - 1999
Ryland Homes Company 1996 - 1997
Manor Health Care, Inc 1995 - 1996
Potomac Research, Inc. 1993 - 1995
Skills
Data Warehousing, Databases, Java, Microsoft SQL Server, Oracle, SQL, Software Development, Sybase, Unix, ETL
Education
Coppin State University 1986 — 1991
BS, Computer Science
PHH Arval October 2012 - Present
Ryder Transportation March 2002 - October 2012
Ryder System, Inc. 2004 - 2012
Ryder Transportation January 2007 - April 2009
Ryder Transportation March 2002 - April 2005
Itech Sports Products Inc. April 2000 - November 2001
Skills
New Business Development, Consultative Selling, Account Management, Negotiation, Cold Calling, Transportation, Selling, Forecasting, Customer Service, Problem Solving
Education
Brock University 1993 — 1997
PHH Arval March 2012 - Present
Baltimore County Public Schools March 2009 - March 2012
DLA Piper August 1988 - July 2008
Skills
Accounts Payable, Journal Entries, Accruals, Business Process, Finance, Management, Accounting, Invoicing, General Ledger, Account Reconciliation, Financial Reporting, Auditing, Cash Flow, Internal Audit, Internal Controls, Sarbanes-Oxley Act, Process Improvement, Microsoft Excel, Financial Accounting
Education
Harrisburg Area Community College 2012 — 2014
Currently working toward AA degree, Business Management with concentration in Accounting, 4.0 GPA
CCBC 2009 — 2011
Business Management Certificate, Additional classes toward AA in Business Management, 3.9 GPA
Mergenthaler Vo Tech 1982 — 1985
LPN, Nursing
AARP April 2012 - Present
PHH Arval May 2011 - February 2012
State Street Global Advisors July 2008 - May 2011
Verizon Business July 2007 - June 2008
Education
Andhra University
PHH Arval Sparks November 1977 - July 2010
PHH Arval November 1977 - June 2010
PHH Mortgage July 1989 - July 1996
PHH Mortgage February 1981 - July 1989
PHH Mortgage November 1978 - February 1981
PHH Mortgage November 1977 - October 1978
Education
42
Cardinal Gibbons High School
ARI June 2013 - Present
ARI August 2010 - June 2013
PHH Arval June 2001 - August 2010
Quality Fleet Services June 2000 - February 2002
FLD, Inc. 1997 - 2000
PHH Arval 1990 - 1997
Lease Plan USA 1981 - 1990
Skills
Automotive, Automobile, Vehicles, Fleet Management, Customer Satisfaction, Sales Process, Sales Management, B2B, Account Management, New Business Development, Customer Retention, Process Improvement, Negotiation, Marketing Strategy, Sales, Sales Operations, Marketing, Team Building, Management, Profit, Operations Management, Automotive Aftermarket, Purchasing, Forecasting, Dealers, Selling, Parts, Business Planning, Inventory Management
Education
Kennesaw State University 1975 — 1977
MWMCA March 2011 - Present
RJ Reynolds May 2007 - July 2010
PHH Arval May 2005 - May 2007
Susquehanna Bank September 2002 - December 2004
Provident Bank June 2001 - September 2002
Skills
Budgets, Sales Operations, Customer Service, Negotiation, Project Planning, Logistics, Interviews, Marketing, Marketing Communications, Sales, Account Management, Event Planning
Education
Harford Community College 2010 — 2010
Certificate, World of Event Planning
Notre Dame of Maryland University 2005 — 2008
Master of Arts (M.A.), Leadership/Management: Communication and Public Relations
Towson University 2000 — 2004
Bachelor of Science (B.S.), Electronic Media and Film
Baltimore City College 1996 — 2000
HS Diploma
Maryland Department of the Environment (MDE) February 2010 - Present
PHH ARVAL 2005 - 2009
PHH Arval 2000 - 2005
Lange Management LLC 1998 - 2000
CIT Corporation (formerly AT&T Capital) 1996 - 1998
PHH Vehicle Management Services, Division of PHH Corporation 1993 - 1996
PHH Vehicle Management Services, Division of PHH Corporation 1991 - 1993
PHH Vehicle Management Services, Division of PHH Corporation 1990 - 1991
PHH Vehicle Management Services 1987 - 1990
Skills
Project Management, Integration, Management, Leadership, Software Development, Budgets, Process Improvement, Start-ups, New Business Development, SDLC, Program Management, Testing, Vendor Management, Change Management, System Development, Team Building, Business Analysis, Financial Systems, Strategic Planning
Education
Loyola College in Maryland 1992 — 1994
MBA
Howard Community College
PMP
University of Minnesota-Twin Cities
BA
Ameriquest Transportation Services July 2015 - Present
AmeriQuest Transportation Services June 2010 - Present
Fleet Advantage, LLC May 2009 - June 2010
TCF Equipment Finance December 2007 - May 2009
PHH Arval September 2001 - December 2007
GE Capital January 1990 - September 2001
Skills
Competitive Analysis, Strategy, Finance, Sales, Project Management, Financial Analysis, Operations Management, Forecasting, Process Improvement, Contract Negotiation
Education
University of Miami - School of Business 1987 — 1989
BBA, Finance
Castleton University 1985 — 1986
NA, Accounting
Upper Merion 1981 — 1985
College Prep
The Economical Insurance Group January 2011 - December 2014
PHH Arval 2005 - 2011
GMAC Canada 2001 - 2005
Skills
Process Improvement, Account Management, Customer Satisfaction, Team Building, Customer Service, Team Leadership, Strategic Planning, New Business Development, Sales Management, Operations Management, Business Process..., Change Management, Project Management, Microsoft Excel, Leadership, Performance Management, Credit, Customer Retention
Education
Athabasca University 2006 — 2010
Bachelor of Management, Marketing
Sheridan College 1998 — 2001
Business Administration
Rodan + Fields Dermatologists April 2015 - Present
SSA August 2009 - Present
Newell Rubbermaid-IRWIN Industrial Tools 2007 - 2009
PHH Arval December 2003 - August 2007
Skills
Community Outreach, Leadership, Program Management, Public Speaking
Education
Arcadia University 2010 — 2012
MBA, with a Global Perspective
York College of Pennsylvania 2003 — 2007
BA, Spanish
James Madison University 1998 — 2002
BS, Marketing Information Systems
Susquehannock High School
Element Fleet Management May 2013 - Present
PHH Arval January 2009 - May 2013
PHH Arval July 2004 - January 2009
PHH Arval July 2001 - July 2004
PHH Arval January 1998 - July 2001
System Source October 1996 - January 1998
Canton Agency February 1995 - October 1996
Lehighton Area School District October 1984 - February 1995
Skills
Java, ColdFusion, SQL, IT Management, AJAX, Agile Methodologies, Business Analysis, SDLC, Microsoft SQL Server, Requirements Analysis, Vendor Management, Testing, Process Improvement, Enterprise Architecture, Web Applications, Unix, Web Services, Tomcat, Servers, Business Intelligence, Solution Architecture, Windows
Education
Lebanon Valley College 1980 — 1984
B.S., Music Education
Aerocrine February 2013 - Present
PHH Arval February 2012 - February 2013
LifeWatch February 2009 - February 2011
Schering-Plough Pharmaceuticals November 2006 - February 2009
SCHERING-PLOUGH CORPORATION December 2002 - October 2006
CHARLES SCHWAB & CO November 1999 - November 2002
OLDE DISCOUNT BROKERAGE, INC April 1999 - October 1999
Skills
Territory Management, Sales Management, Account Management, Contract Negotiation, Managed Care, Sales Process, New Business Development, Marketing Strategy, Strategic Planning, Cardiology, Pharmaceutical Sales, Market Research, Selling, Team Building, Sales Effectiveness, Sales Force Development, Management, Business Development, Strategy, Competitive Analysis, Sales
Education
D'Amore-McKim School of Business at Northeastern University 2008 — 2010
MBA, Marketing & International Business
University of Colorado 1995 — 1998
Bachelor of Arts, Psychology
PHH Arval March 2011 - Present
Roger CPA Review November 2009 - December 2010
Shanon B. Smith Fitness and Weight Management June 2009 - December 2010
Roger Carter October 2008 - August 2009
Provo City 2004 - 2006
Education
Brigham Young University 2004 — 2008
Exercise Science
Ent Federal Credit Union June 2008 - Present
NCGi September 2005 - June 2008
PHH Arval 1999 - 2005
Skills
Citrix, Active Directory, Microsoft Exchange, VMware, Cisco Technologies, Disaster Recovery, Virtualization, Microsoft SQL Server, OS X, Data Center, Windows Server, Troubleshooting, System Deployment, Vendor Management, Network Design, System Administration, Information Technology, Microsoft Office, Enterprise Architecture, Servers, Business Continuity, Technical Support, Visio, IT Strategy, Operating Systems, Windows, Wireless Networking, Cloud Computing, Infrastructure, VMware ESX, Load Balancing, DNS, Business Analysis, Requirements Analysis, Process Improvement, SQL, Network Administration, Integration, LAN-WAN, System Architecture, Help Desk Support, Service Delivery, Hyper-V, VMware Infrastructure, Group Policy, vSphere, Agile Methodologies, IT Operations, Risk Management, SAN
Education
Howard Community College 1998 — 1999
PHH Arval September 2006 - Present
Ice Partners II, LLC February 2004 - June 2006
Education
University of Maryland Baltimore County 1997 — 2000
MA, History
University of Baltimore 1995 — 1997
BA, History
Harford Community College
AAS candidate, Computer Information Systems
PHH Arval June 2011 - Present
Diamond Comic Distributors September 2010 - June 2011
Alliance Games May 2003 - September 2010
Skills
Account Management, Sales, New Business Development, Customer Service, Customer Satisfaction, Negotiation, Management, Marketing Strategy, Strategic Planning, Customer Retention, Email Marketing, Business Development, Team Building, Online Advertising, Direct Sales
Education
Baltimore School of Massage 2010 — 2011
Massage Therapy/Therapeutic Massage
Northwestern high school 1999 — 2003
High School Diploma, Consumer Management
PHH Arval now part of Element Financial Corporation November 2013 - Present
Lockheed Martin April 2012 - November 2013
PHH Arval August 2011 - February 2012
Equator, LLC 2012 - 2012
Tristate Generations & Transmissions July 2010 - July 2011
On3 Consulting 2010 - 2011
Data-Core Systems Inc. 2003 - 2011
DaVita 2008 - 2010
State of Michigan October 2003 - April 2008
GAVS INFORMATION SERVICES 1999 - 2002
Skills
ColdFusion, Web Applications, AJAX, Requirements Analysis, Web Development, Flex, jQuery, XML, JavaScript, Java, PL/SQL, SQL Server, CSS, ASP, Microsoft SQL Server, Oracle, SQL, Agile Methodologies, Web Services, Database Design, Tomcat, Software Development, SOA, IIS, JSON, Eclipse, Scrum
Education
University of Phoenix 2009 — 2010
MS, Information Systems
Alagappa University 2006 — 2009
MS, Information Technology
University of Madras 1986 — 1989
BS, Mathematics and Computer Science
Tucquan Park Campground April 2011 - Present
Brain Injury Assoc of Maryland 2008 - 2011
PHH Arval January 1984 - April 2010
PHH Arval September 1986 - March 2010
Skills
Access, Team Building, Microsoft Excel, Training, Process Improvement, Management, Outlook, Microsoft Office, Account Management, Strategic Planning, Risk Management, Data Analysis, Negotiation, Customer Retention, Microsoft Word, Business Process..., New Business Development, Vehicles, Organizational..., Customer Satisfaction, Salesforce.com, Operations Management, Customer Service, Sales
Education
Towson University 1975 — 1977
BS, Speech Pathology
Essex Community College 1973 — 1975
AA
Foss National Leasing and LeasePlan Canada January 2007 - Present
Small Business Owner 2005 - 2009
Wheels, Inc. August 2000 - 2005
PHH Arval November 1991 - August 2000
Laurentian Health Services July 1988 - November 1991
The Imperial Life Assurance Company January 1976 - June 1988
Skills
Account Management, Sales, Vehicles, Automotive, Fleet Management, Customer Retention, Customer Satisfaction, Marketing, Automotive Aftermarket, Sales Process, Dealers, Sales Management, B2B, Automobile, Selling, Negotiation
Education
George Brown College
PHH Arval July 1992 - July 2010
PHH Arval July 1992 - July 2010
Baseline Software January 1988 - July 1992
Universal Systems January 1985 - January 1988
Education
Essex Community College 1977 — 1979
AA, DATA PROCESSING; BUSINESS AND ACCOUNTING
BNY Mellon May 2012 - Present
Bank of New York Mellon June 2009 - May 2012
Bank of New York Mellon June 2007 - June 2009
PHH Arval August 2005 - June 2007
Mellon Financial May 2002 - August 2005
Mellon Financial May 2001 - May 2002
Skills
Microsoft Excel, Access, Credit Risk, Portfolio Management, Derivatives, Operational Risk, Global Custody, Foreign Exchange Risk..., Banking, Financial Analysis, Financial Modeling
Education
Duquesne University 2008 — 2011
Masters, MBA in Finance
La Roche College 1998 — 2000
Bachelors, Applied Mathematics
PHH Arval January 2006 - Present
Concentra 1997 - 2004
HealthSouth 1999 - 2002
Skills
Call Centers
Education
Brookdale Community College
Stuart School of Business Administration
Business Administration and Management, General
HealthSpring June 2011 - Present
ATK September 2007 - March 2009
Constellation Energy May 2004 - September 2007
Constellation Energy January 2004 - January 2006
AT&T Mobility January 2002 - January 2004
PHH Arval January 1999 - January 2001
Skills
Employee Relations, PeopleSoft, Deferred Compensation, Employee Benefits, Human Resources, ADP Payroll, Applicant Tracking..., Recruiting, Onboarding, EEO, Payroll
Education
Catonsville Community College
Business Administration and Management, General
Freddie Mac September 2014 - Present
PHH Arval August 2013 - August 2014
UPS January 2013 - May 2013
Skills
Microsoft SQL Server, Subversion, ColdFusion, jQuery, IIS, HTML, CSS, XML, Eclipse, T-SQL, SDLC, Agile Methodologies, JavaScript, Business Analysis, Requirements Analysis, SQL
Education
Jawaharlal Nehru Technological University
Bachelor of Technology (BTech)
PHH Arval April 2013 - Present
Bel Air Auto Auction April 2013 - Present
PHH Arval October 1990 - April 2013
Bob Bell Chevrolet January 1987 - October 1990
Education
Harford Community College
Associate of Arts (AA), Business Administration and Management, General
Kennard Dale High School