Experience
Phoenix Motor Co Mercedes-Benz   February 2000 - Present
U-Haul International, Inc.   April 1994 - January 2000

Skills
Automobile, Vehicles, Automotive, Automotive Aftermarket, Dealer Management, Warranty, Automotive Repair, Suspension, Parts, Chassis, Powertrain, Automotive Parts, Tires, Automotive Electronics, Aftersales, Brake, Dealers

Education
Arizona State University
Mechanical Engineering

Experience
Sykes  April 2013 - Present
Phoenix Motor Co Mercedes-Benz   July 2006 - November 2007
Marathon Coach Sales   March 1999 - September 2006

Skills
People Skills, Team Management, Team Leadership, Garden Design, Lapidary, Jewelry Design, Animal Training, Call Centers, BPO, Sla, Customer Experience, Customer Retention, Workforce Management, Inbound Marketing, Contact Centers, Leadership

Education
Lane Community College   1975 — 1977

South Eugene High School   1970 — 1972
Graduated

Experience
Phoenix Motor Co Mercedes-Benz   July 2012 - Present
Celebrity Tanning  March 2010 - Present

Education
Glendale Community College   2011 — 2014
Animal Psychology, Sophomore

Experience
Schumacher European, Ltd.   August 2014 - Present
Mercedes-Benz of Arrowhead   October 2008 - August 2014
Phoenix Motor Co Mercedes-Benz   1982 - 2010

Skills
Automobile, Automotive Aftermarket, Automotive, Vehicles, Dealer Management, New Business Development, Sales, Customer Retention, Operations Management, Management, Sales Operations, Team Building, Customer Satisfaction, Parts, Negotiation, Warranty, Dealers, Profit, Purchasing, Automotive Repair, Gross Profit, Pricing

Education
Arizona State University   1980 — 1982
BA, Business

Experience
Maritz  May 2015 - Present
Fiat Chrysler Automobiles (FCA)   September 2013 - April 2015
FCA Fiat Chrysler Automobiles  February 2013 - September 2013
American Airlines  June 2011 - February 2013
Republic Services Inc  2010 - 2010
Ford Motor Company  June 2003 - July 2009
Phoenix Motor Co Mercedes-Benz   August 2002 - May 2003

Skills
Visual Basic, HTML, Negotiation, Process Engineering, Vendor Relations, Team Leadership, Customer Relations, Customer Service, Operations Management, Financial Analysis, Market Analysis, Inventory Management, Cross-functional Team..., Outstanding people..., Analysis, Customer Satisfaction, Supply Management, Purchasing, Supply Chain Management, Pricing, Continuous Improvement, Leadership, Budgets, Automotive, Training, Strategic Sourcing, Sales, Global Sourcing, Forecasting, Procurement, Supplier Development, Management, Materials Management, Strategy, Project Planning, Six Sigma, Project Management, Logistics, Lean Manufacturing, Sales Management, Sales Process, Retail, Coaching, Customer Retention, Team Building, Product Development, Process Improvement, Supply Chain, Contract Negotiation, Vehicles

Education
Arizona State University - W. P. Carey School of Business   2009 — 2011
Masters of Business Administration, Supply Chain Management

National Automobile Dealers Association   2008 — 2009
Certificate, General Dealership Management

Arizona State University - W. P. Carey School of Business   1997 — 2001
Bachelor of Science, Business Management

Experience
Cousin Eddie's Visitor Center & Antique Store   October 2013 - Present
Trail City Bed & Breakfast   March 2011 - Present
Phoenix Motor Co Mercedes-Benz   July 2000 - August 2009

Skills
Public Speaking, Program Management, Strategic Planning, Teaching, Research, Negotiation, Event Planning, Event Management, Customer Service, Team Building, Public Relations, Nonprofits, Leadership, Management, Leadership Development, Community Outreach, Fundraising, Marketing Communications, Program Development, Marketing, Community Development, Small Business, Entrepreneurship, Social Networking, Social Media Marketing, Organizational..., Marketing Strategy, Coaching, Business Planning, Sales, Start-ups, Advertising, Strategy, Strategic Partnerships, Business Strategy, Email Marketing, Management Consulting, Executive Coaching, Executive Management, New Business Development, Strategic Communications, Personal Branding, Emotional Intelligence, Blogging, Media Relations, Sales Process, Newsletters, Facebook, Sales Management

Education
Garden City Community College   1978 — 1980
Associate's degree, Business/Commerce, General

Syracuse High School   1969 — 1971

Experience
Phoenix Motor Co Mercedes-Benz   July 2012 - Present
Youth Villages  February 2010 - February 2012
Bath Fitter  January 2008 - February 2010

Education
Holmes Community College

Pearl High School, Pearl, Mississippi

Experience
Safety-Kleen  August 2011 - Present
Phoenix Motor Co Mercedes-Benz   2002 - July 2005

Skills
Hazardous Materials, Waste Management, Environmental Impact..., Environmental..., EHS, Environmental Services, Sustainability, Environmental Awareness, Environmental Science, Recycling, Hazardous Waste..., Remediation, Contract Negotiation, Phase I, DOT regulations, HAZWOPER, Wastewater Treatment, Customer Service, EPA, Environmental Policy, Water Treatment, Disposal, Environmental Consulting, Water, Waste, Microsoft Office, New Business Development, Sales Management, ISO 14001, Strategic Planning, Solid Waste, Waste Reduction, Environmental Compliance, RCRA, Waste to Energy, CWA, Operations Management, Environmental Permitting, Asbestos, TSCA, Environmental Auditing, CERCLA, Hazardous Materials..., Pollution Prevention

Education
Colorado Technical University-Online   2011 — 2014
Associate's degree, Business Administration and Management, General, 3.51 GPA

Wickenburg High School   1979 — 1982