Pilot Catastrophe Service
Address: 1055 Hillcrest Rd # B1, Mobile, AL 36695, USA Hours: Closed ⋅ Opens 8AM Thursday8am–5pmFriday8am–5pmSaturday9am–3pmSundayClosedMonday(Martin Luther King Jr. Day)8am–5pmHours might differTuesday8am–5pmWednesday8am–5pmSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: +1 800-345-2287: : Place name: Category: : : : : Website: Website: https://www.pilotcat.com/ Category: Insurance agency Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business? Questions & answers Ask a question Q: Do Pilot offer training classes for adjusters and if so when is the next class.?A: Pilot is ALWAYS offering training - especially during summer months. You simply must call the Human Resources Department and inform them of your interests and they will email you the necessary exercises that you will have to test on before you have access to the class schedule. Once you complete the modules, and you have access to that particular class schedule, you can select a date that works for you.See all questions (13) Add a photoThank you for sharing!Your photo will be posted publicly on Google.Contribute MoreFinishedUpload public photos of Pilot Catastrophe Services Inc Posting publicly on the Web Write a review Reviews"Great Place But Dont like how they picked the people to get rid of." "Great company to work for" "Management has their own agenda that does not align with company goals." View all Google reviews
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Pilot Catastrophe Service Employees
Liberty Mutual Insurance January 2015 - Present
Pilot Catastrophe Service February 2014 - January 2015
Pulaski Technical College 2011 - January 2014
the Office of Congressman Vic Snyder 2005 - 2011
Skills
Public Relations, Legislative Relations, Public Speaking, Political Campaigns, Politics, Public Policy, Research, Public Affairs, Government, International Relations, Legislation, Community Development
Education
University of Arkansas at Fayetteville 2003 — 2004
Master of Business Administration
Arkansas Tech University 1998 — 2002
B.S. Business Administration, Economics/Finance and Spanish
Prado & Kramer Real Estate 2013 - Present
Pilot Catastrophe Service 2005 - 2013
82nd Airborne Division 1997 - 2001
Skills
Assisting First Time..., First Time Home Sellers, Investment Properties, New Home Construction, Marketing, Fitness Training, Storm Damage, Real Estate Transactions, First Time Home Buyers
Education
Dixie State University 2001 — 2003
Engineering
Hurricane High School 1996 — 1997
Diploma
Allstate July 2007 - Present
Pilot Catastrophe Service March 2003 - May 2007
Allstate May 1999 - June 2002
Pilot Catastrophe Service March 1990 - April 1999
Skills
CCC Pathways, NextGen, Audatex, Xactimate, Iso 9000, Windows, CCC One, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Microsoft Publisher, PowerPoint, Penpro, AutoSource, SAP, Claim, Claim Investigation, Motorcycle, Adjustments, Property & Casualty..., Insurance, General Insurance, Claims Management, Legal Liability, Property Damage, Casualty Insurance, Claims Handling, Commercial Insurance, Liability
Education
Brazosport College 1995 — 1999
Science, Emergency Medicine
The University of Texas at Arlington 1987 — 1988
Business Administration and Management, General
Pilot Catastrophe Service September 2005 - Present
Law Office of Charles Williams 2003 - 2005
Skills
Claims Management, Property & Casualty..., Insurance, Liability, Claim, Legal Liability, Litigation Management, Subrogation, Property Damage, Casualty, Commercial Insurance, Commercial Lines, Insurance Law, Claim Investigation, General Insurance, Casualty Insurance
Education
University of Phoenix 2009 — 2010
Communications
Georgia State University
Bachelor of Arts (B.A.), Communication and Media Studies
Pilot Catastrophe Service January 2006 - Present
Skills
Claim, Claims Management, Property Damage, Property & Casualty..., Subrogation, Insurance, Commercial Lines, Commercial Insurance, General Insurance, Xactimate, Property Claims, Claim Investigation, Casualty Insurance, Liability, Legal Liability, Customer Service, Homeowners, Claims Handling, Negotiation, Claims Resolution, Liability Analysis, Umbrella Insurance, Adjustments, Litigation Management, Professional Liability
Education
Wichita State University 1987 — 1997
Bachelor's degree, Criminal Justice and Corrections
Butler County Community College 1989 — 1992
Associate of Arts (A.A.), General Studies
Steve Shultz, State Farm Insurance October 2007 - Present
Kentucky Farm Bureau September 2006 - October 2007
H.S.I., LLC May 2001 - November 2006
Pilot Catastrophe Service September 2004 - January 2005
State Farm Insurance February 2000 - May 2001
State Farm Insurance April 1999 - February 2000
State Farm May 1998 - April 1999
State Farm Insurance August 1994 - May 1998
Skills
Life Insurance, Insurance, Liability, Property & Casualty..., Long Term Care Insurance, Licensed Life & Health..., Licensed Property &..., Underwriting, Claim, Universal Life, Financial Risk..., Casualty, Commercial Insurance, Term Life Insurance, Sales Management, Casualty Insurance
Education
Eastern Kentucky University 1984 — 1988
BBA, Insurance
Pilot Catastrophe Service November 2014 - Present
Associa March 2015 - August 2015
JRK Property Holdings/ Centerville Pointe Apts February 2014 - November 2014
US Small Business Administration December 2012 - September 2013
Newbold Advisors August 2012 - October 2012
Corinthian Colleges March 2010 - November 2011
Skills
CampusVue, Student Financial Aid, Enrollment Management, Staff Development, Title IV, Retaining Customers, NSLDS, Higher Education, Student Loans, Campus, Student Recruiting, Customer Service, Microsoft Office, Loans, Loss Mitigation, Loan Servicing, Mortgage Lending, Loan Origination, Foreclosures, Analysis, Finance
Education
Argosy University Phoenix 2009 — 2012
Master of Education (MEd)
Prairie View A&M University 2000 — 2005
Bachelor of Arts (BA), Business Administration and Management, General
Pilot Catastrophe Service April 2014 - Present
Vectra Field Services, LLC January 2014 - September 2014
Hughes Investments LLC June 2008 - May 2010
J&J Harris and Sons Construction January 2004 - June 2009
Skills
Telephone Skills, Outlook, Customer Service, Sales, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Criminal Justice, Leadership, Management, Troubleshooting, Insurance, PowerPoint
Education
Western Governors University 2014 — 2016
Bachelor of Applied Science (BASc), Business Management
Austin Community College 2011 — 2012
Criminal Justice and Corrections
American Equity Underwriters October 2014 - Present
Helmsing Leach Herlong Newman & Rouse PC March 2013 - July 2013
Pilot Catastrophe Service October 2011 - April 2013
Galloway, Johnson, Tompkins, Burr & Smith, A PLC October 2010 - October 2011
Skills
Product Liability, Outlook, Trials, Workers Compensation, Westlaw, Research, Insurance, Defense, Microsoft Office, Legal Research, Civil Litigation, Trial Practice, Litigation Support, Personal Injury, Personal Injury..., Document Review, Legal Writing, Torts, Legal Issues, Document Drafting, Pleadings, PACER, Depositions
Education
Spring Hill College
Associate of Arts (AA), Legal Studies/Paralegal
Huntingdon College
Mid Texas Claims Vice President - Mid Texas Claim Svc.AmeriClaimJanuary 2013 - Present
Pilot Catastrophe Service September 2004 - Present
NCA Group September 2008 - December 2014
North Texas April 1985 - September 1999
Skills
Microsoft Office, Microsoft Excel, Windows, Outlook, Photoshop, HTML, Budgets, C++, Editing, C, Java, Analysis, Claims Management, Commercial Lines, Access, Property Damage, Subrogation, Casualty, Insurance, Casualty Insurance, Property & Casualty..., General Insurance, Commercial Insurance, Liability, Legal Liability, Claim Investigation, Professional Liability, Claim, Claims Handling
Education
Baylor University 1982 — 1983
Bachelor of Business Administration (BBA), Marketing Management
Abilene Christian University
Baylor University - Hankamer School of Business
Bachelor of Business Administration (BBA), Marketing/Management
Team One Adjusting Services, LLC 2015 - Present
Compass Adjusting Services June 2014 - Present
Wardlaw Claims Service 2012 - Present
CD Construction August 2003 - Present
Pilot Catastrophe Service 2012 - 2015
Skills
Claim, Property, Property Damage, Property Claims, Xactimate, Claims Handling, Claims Resolution, Insurance Adjusting, Construction, Estimates, Property & Casualty..., Homeowners, Adjusters, Contractors, Claim Investigation, Insurance, Claims Management, Liability, Property
Education
Angelo State University 2001 — 2003
Bachelor of Business Administration (BBA), Marketing
Mid-America Catastrophe Services April 2014 - Present
Mid-America Catastrophe Services July 2013 - July 2014
CRUadjusters February 2013 - June 2014
Guardian Adjusters August 2012 - June 2014
United Claims Service April 2011 - June 2014
Pilot Catastrophe Service January 2003 - November 2013
Horst GMAC May 2000 - January 2003
Cutting Edge Services February 1993 - February 2000
Gaddis Farms September 1986 - February 1993
Skills
Claim, Claims Management, Property Claims, Residential Homes, Claims Resolution, Claims Handling, Xactimate, Property & Casualty..., Commercial Lines, Adjusters, Property Damage, Human Resources
Education
Indiana Wesleyan University 1986 — 1991
Bachelor's degree, Business, Economics, Marketing
Liberty University 1985 — 1986
Business Administration and Management, General
Pilot Catastrophe Service August 2004 - Present
EMPLOYED PILOT CATASTROPHE SERVICES August 2004 - Present
S & S ROOFING, INC December 2013 - July 2015
Skills
Construction Management, Project Bidding, Process Scheduler, Budgets, Project Management, Value Engineering, Negotiation, Claims Handling, Construction
Education
Community College of the Air Force 1979 — 1989
Weather Technologies
Southern Adjusters LLC October 2005 - Present
Pilot Catastrophe Service July 2004 - August 2004
FEMA 1996 - 2001
Skills
Property & Casualty..., Claim, Liability, Claims Management, Insurance, Commercial Insurance, Property Damage, Commercial Lines, General Insurance, Subrogation, Workers Compensation, Claim Investigation, Microsoft Office, Strategic Planning, Customer Service, Training, Leadership
Education
Amarillo College 1960 — 1961
Tascosa High 1958 — 1960
Pilot Catastrophe Service
Skills
Insurance, Property & Casualty..., Claim, Xactimate, Insurance Adjusting, Windstorm, Hail, Wind Mitigation, Storm Damage, Asphalt Shingles, Dormers, Flashing, Water Intrusion, Exterior Restoration, Carports, Fascia, Vinyl Siding, Patio Doors, Flood Insurance
Education
Southeastern Baptist College 1983 — 1986
Bachelor of Arts (BA), Theology/Theological Studies
Maersk Drilling March 2013 - Present
City of Angleton, Texas May 2014 - Present
Angleton Area Emergency Medical Corps. September 1999 - Present
SNC-Lavalin September 2011 - March 2013
Vest Safety Medical Services, LLC / eGenesis, Inc. February 2010 - September 2011
Galveston Area Ambulance Authority August 2009 - October 2010
Lake Jackson Emergency Medical Services, Inc. May 2001 - July 2009
Deep Marine Technology, INC May 2002 - December 2008
Pilot Catastrophe Service December 2003 - May 2007
Skills
Emergency Management, Emergency Operations, Emergency Communications, Emergency Services, Paramedic, CPR Certified, First Aid, ACLS, Occupational Health, Safety Management, Industrial Safety, Patient Safety, Offshore Safety, Environmental Compliance, Team Leadership, Situational Leadership, Organizational..., Quality Assurance, Quality Management, Client Retention, Client Relationship..., Cpr Certified, Safety, Safety Management..., Hazard Recognition, Safety Training, Training, Behavior Based Safety, Incident Investigation, Risk Assessment, Industrial Hygiene, CRM, EHS, Construction Safety, Customer Retention, Inspection, Workplace Safety, Fire Safety, Hazard Analysis, Accident Investigation, Environmental..., Safety Auditing, Hazardous Waste..., Environmental Awareness, Hazardous Materials, Ergonomics, Hazard Identification, Offshore Drilling, Firefighting, Supervisory Skills
Education
Columbia Southern University 2011 — 2013
Safety, Health and Environmental Management, Safety
Brazosport College 2010 — 2011
Certificate, Construction Safety
Blinn College 1997 — 1998
Certificate, Paramedic Technology
David Morse & Associates January 2013 - Present
E. A. Renfro/CNC Resource May 2012 - Present
Gulf Coast Claims Facility May 2010 - December 2011
New Orleans Redevelopment Authority February 2009 - May 2010
Pilot Catastrophe Service April 2006 - January 2009
Skills
Underwriting, Property & Casualty..., Liability, Insurance, General Insurance, Claim, Casualty, Commercial Insurance, Xactimate, Audatex, Mitchell, Claim Investigation, Commercial Lines, Homeowners, Personal Injury, Property Claims, Property Damage, Claims Management, Customer Service, Subrogation, Casualty Insurance, Process Improvement, Team Building, Leadership, Claims Handling
Education
Southern University at New Orleans 1997 — 1999
Accounting
Centenary College of Louisiana 1991 — 1994
Bachelor's degree, Health & Exercise Science
Meridian Community College 1989 — 1991
Associate's degree, Liberal Arts and Sciences/Liberal Studies
State Farm December 2011 - Present
Pilot Catastrophe Service September 1998 - December 2011
U.S. Geological Survey (USGS) April 1992 - August 1998
Skills
Claim, Property & Casualty..., Liability, Property Damage, Claims Management
Education
Auburn University
Bachelor of Science (BS), Geology/Earth Science, General
Mechanical Partners, Inc. July 2013 - Present
Energy Air, Inc. March 2007 - June 2013
Pilot Catastrophe Service September 2005 - May 2006
ABC Fine Wine & Spirits April 2003 - April 2005
Skills
Pre-construction, Contractors, Construction, LEED, HVAC, Estimating, Specifications, Take-offs, Proposal Writing, Construction Drawings, Submittals, Customer Follow-up, Value Engineering, Vendor Relationships, Vendor Management, Construction Management, Subcontracting, AutoCAD, Process Scheduler, Renovation, Contract Management, Green Building, Procurement, Following Instructions, Design-Build, Blueprint Reading, Estimates
Education
Valencia Community College 2010 — 2014
Working towards Associates Degree, Mechanical Engineering, 4.0 G.P.A.
Full Sail University 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Computer Animation
Francis Tuttle Technology Center 1998 — 2000
Certificate of Completion, Graphic Design
E.A. Renfroe & Company, Inc. June 2014 - Present
Landsales LLC January 2014 - June 2014
State Farm May 2013 - January 2014
E.A. Renfroe & Company, Inc. April 2012 - January 2013
Pilot Catastrophe Service June 2011 - November 2011
Adams Homes November 2004 - March 2010
Adams Homes April 2002 - November 2004
The Mitchell Company, Inc. September 2001 - March 2002
United States Air Force August 1995 - August 2001
Skills
Construction, Process Scheduler, Residential Homes, Budgets, Subcontracting, Management, Carpentry, Operations Management, Leadership, Training, Inspection, Negotiation, Contract Negotiation, Insurance
Education
Community College of the Air Force 1995 — 1998
Associate's degree, Applied Science Instructional Technology
Community College of the Air Force 1985 — 1997
Associate's degree, Applied Science Construction Technology
Pilot Catastrophe Service April 2009 - Present
Integrity Development June 2000 - April 2009
Skills
Xactimate, Insurance Adjusting, Commercial Insurance, Property & Casualty..., Property Claims, Claims Management, Property Management, Catastrophe, Mediation, Team Leadership, Peer Mentoring, Management, Conflict Resolution, Consulting, Finance, Financial Services, Portfolio Management, corpotate Finance, Managerial Finance, International Business, Microsoft Excel, Marketing, Customer Experience, Project Bidding, Project Management, Construction Management, Custom Homes, Commercial Construction, Yardi Property..., Yardi
Education
Arizona State University - W. P. Carey School of Business
Bachelor of Science (B.S.), Finance, General
Arizona State University - W. P. Carey School of Business
Certificate, International Business
State Farm University
Fire Lab Graduate, Weather and Catastrophe Claims Specialist
Murray Company June 2015 - Present
AMPAM Parks Mechanical February 2015 - June 2015
GMEP Engineers November 2014 - February 2015
Flatiron Construction September 2013 - June 2014
ARB, Inc. May 2012 - September 2012
Pilot Catastrophe Service 2004 - 2011
DeBella Mechanical 2010 - 2010
Nooter Construction Company 2008 - 2009
ARB, Inc. 2007 - 2008
University Mechanical & Engineering Contractors, Inc 2005 - 2007
Skills
Matlab, PowerPoint, Microsoft Office, Research, Microsoft Word, Microsoft Excel, CATIA, SolidWorks, AutoCAD, Xactimate, Soldering, Brazing, Welding, Power Tools, Engineering, Construction, CAD, Piping, Revit, MEP
Education
California State University-Long Beach 2011 — 2013
Bachelor of Science (B.S.), Mechanical Engineering
Pilot Catastrophe Service May 2015 - Present
Lowe's Companies, Inc. August 2013 - June 2015
Dallas Color Specialties Inc June 2005 - July 2013
BancTec March 1982 - November 2005
Skills
Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Training, English, Windows, Photoshop, Editing, Customer Retention, Sales, Property & Casualty..., Claims Management, Commercial Insurance, Customer Service, Management, Sales Management, Team Building, General Insurance, Marketing, Microsoft Office, Claim, Leadership, Insurance, Account Management, Contract Negotiation, Microsoft Excel
Education
Brookhaven Community College 1993 — 1996
Associate's Degree, Business Administration and Management, General, 3.6
Pilot Catastrophe Service October 2008 - Present
Anjae's Salon & Spa November 2007 - October 2008
South Carolina Department of Mental Health May 2002 - October 2008
Skills
Claim, Claims Management, Property Damage, Property & Casualty..., Casualty, Commercial Lines, Insurance, General Insurance, Claim Investigation, Property Claims, Claims Handling, Microsoft Excel, Therapists, Family Therapy, Casualty Insurance, Claims Resolution
Education
Webster University 2001 — 2003
Master of Arts (MA), Counseling
College of Charleston 1995 — 1999
Bachelor of Arts, Psychology
Pilot Catastrophe Service 2004 - Present
Cunningham Lindsey 2013 - 2013
Edward Jones November 2006 - August 2007
Galloping Garden 2001 - 2005
Hawaii Careers 2003 - 2004
Wyland Worldwide March 2001 - December 2003
Allstate 1988 - 2000
The Ritz-Carlton Hotel Company L.L.C. 1986 - 1987
Skills
Small Business, Management, Insurance, Sales, Insurance Adjusting
Education
Florida State University - College of Business 1984 — 1985
Bachelor of Business Administration (BBA), Hotel, Motel, and Restaurant Management
University of Florida
Associate of Arts and Sciences (A.A.S.), Accounting and Business/Management
Youract Acting
Independent Insurance Adjuster January 2011 - Present
Eberl Claims Service Inc. November 2014 - Present
E.A. Renfroe & Company, Inc. May 2014 - Present
The Littleton Group May 2013 - Present
Crawford & Company October 2012 - Present
Pilot Catastrophe Service May 2011 - Present
Crosby Roofing January 2010 - April 2013
Skills
Insurance, Employee Benefits, Customer Service, Claim, Marketing, Sales, Commercial Insurance, Customer Satisfaction, Property Damage, Xactimate, Claims Management, Training, Risk Management, General Insurance, Property & Casualty..., Workers Compensation, Legal Liability, Casualty, Adjustments, Budgets, Professional Liability, Liability, Property Claims, Commercial Lines, Claims Handling, Claim Investigation, Claims Resolution, Homeowners, Insurance Adjusting, Catastrophe, Casualty Insurance
Education
Dallas Baptist University 2000 — 2004
Bachelor of Science, Business
Halliburton September 2014 - Present
DISYS April 2014 - August 2014
Long Range Systems, LLC April 2010 - December 2013
FedEx Office September 2009 - April 2010
Pilot Catastrophe Service September 2005 - April 2006
United States Marine Corps 1999 - 2004
Skills
Customer Service, Long-term Customer..., Customer Satisfaction, Customer Retention, Client Rapport, Technical Support, Service Improvement, New Hire Training, Microsoft Office, Sourcing, Qualifying Prospects, Recruiting, Integrity, Highly Reliable, Renewable Energy, Talent Acquisition, Commissioning, Electricians, Project Planning, Leadership, Account Management, Project Management, Power Plants, Electrical Engineering, Sales, Cold Calling, Troubleshooting, Time Management, Supervisory Skills, Networking, Training, Management
Education
Collin County Community College
BA in progress, Business/Commerce, General
Infosys July 2014 - Present
Pilot Catastrophe Service August 2011 - July 2012
Pilot Catastrophe Service August 2005 - July 2012
Skills
Customer Service, Peer Mentoring, Operational Efficiency, Management, Strategy, Leadership, Business Strategy, Strategic Planning, Data Analysis, Analysis, Financial Analysis, Project Management, Business Development, Negotiation, Insurance, Cross-functional Team..., Consulting, Sales, Contract Management, Leadership Development, Training, Account Management, Contract Negotiation, Program Management
Education
The University of Texas at Austin 2012 — 2014
Master of Business Administration (MBA), Operation Management
Wichita State University 1999 — 2002
Bachelor of Business Administration (BBA), Business Administration and Management, General
ESADE Business & Law School
ESADE Business & Law School
Pilot Catastrophe Service 2014 - Present
C.S. McCrossan 2010 - Present
Education
DeVry University
Summit Academy Opportunities Industrialization Center
Engle Martin & Associates July 2014 - March 2015
Great American Insurance August 2012 - July 2014
Pilot Catastrophe Service April 2011 - August 2012
Andrews International July 2010 - February 2011
Mars Hill Church August 2009 - August 2010
Seattle's Union Gospel Mission October 2009 - February 2010
Country Line Company September 2008 - July 2009
Whittier Brokers September 2006 - February 2008
Biola University 2004 - 2006
Independent Contractor 2001 - 2005
Skills
Property & Casualty..., Insurance Adjusting, Claim, Xactimate, Estimating, Staff Development, Insurance, Customer Service, Team Building, Training, Workers Compensation, Coaching, Risk Management, Adjusters, Loss Adjusting, Commercial Insurance, Claims Management, Leadership, Liability, Management, Property Damage, Subrogation, Property Claims, Casualty, Legal Liability, Claim Investigation, Commercial Lines, General Insurance, Adjustments, Inland Marine
Education
The Institute of Chartered Property Casualty Underwriter (CPCU) 2013 — 2014
Associate in Claims (AIC), Insurance Property Claims Adjuster
Property & Liability Resource Bureau (PLRB) 2013 — 2013
Biola University 2003 — 2007
Bachelor of Arts, Biblical and Theological Studies
Rocky Mountain Adjusting, LLC September 2006 - Present
Claim Adjustment Specialists 2006 - Present
North American Adjusters 2006 - 2008
Pilot Catastrophe Service November 2005 - December 2005
PB Inspestions October 2005 - November 2005
Skills
Adjusting, Insurance Claims, Property Damage, Claims, Subrogation, Claims Management, Liability, Property & Casualty..., Claim, Claims Resolution, Adjusters, General Insurance, Commercial Insurance
Education
Boise State University 1989 — 1991
I am two classes short of my degree. English and Technical writing., CAD/CADD Drafting and/or Design Technology/Technician, Pass
United States Air Force 1985 — 1989
Carpentry/Carpenter
United States Air Force 1985 — 1989
Carpenter/Construction Training
Treasure Trove February 2007 - Present
Gulf Coast Coffee December 2012 - January 2015
Pilot Catastrophe Service September 2005 - April 2006
Cow & Bean June 2003 - August 2005
Skills
Economics, Finance, Customer Service, Analysis, Data Analysis, Retail, Merchandising, Financial Analysis, Management, SAS, Financial Modeling, Forecasting, Inventory Management, Corporate Finance, Valuation, Market Research, Bookkeeping
Education
University of South Alabama 2006 — 2009
Bachelor of Science (B.S.), Economics, 3.72
Auburn University 1998 — 2002
Global Claims January 2015 - Present
Pilot Catastrophe Service March 2011 - September 2013
Claim adjusters 411 October 2010 - March 2011
Skills
Property & Casualty..., Claim, Property Damage, Claims Management, Subrogation, Claim Investigation, Liability, Casualty, Legal Liability, Commercial Lines, Xactimate, Insurance, Claims Handling, Property Claims, Commercial Insurance, General Insurance
Education
Catawba Valley Community College 2005 — 2007
Criminal Justice
Suga Lane Clothing January 2015 - Present
ABBY ESSIE LLC 2011 - Present
Suga Lane Music January 2009 - Present
Anissei Naturals International LLC. January 1998 - Present
BrightClaim Inc 2012 - 2013
Thrift Mart January 2011 - November 2011
State Farm 2008 - 2009
Pilot Catastrophe Service August 2005 - November 2008
Skills
Customer Service, Photography, Textile Design, Music, Painting, Acrylic Painting, Fine Art Photography, Entertainment, Antique Furniture, Fashion, Fashion Design, Social Media, Event Management, Event Planning, Social Networking, Public Relations, Marketing, Microsoft Office, Public Speaking, Social Media Marketing, Entrepreneurship, Strategic Planning, Nonprofits, Facebook, Coaching, Team Building, Leadership, Blogging, Leadership Development, Training, Fundraising, Insurance Adjusting
Education
Agnes Scott College 1989 — 1993
Bachelor of Arts (BA), International Relations / Pre-Law
Norcross High School
high school
AT&T February 2014 - Present
Allstate 2014 - 2014
Pilot Catastrophe Service April 2012 - October 2013
DDM Construction January 2009 - February 2013
Allstate November 2012 - December 2012
Best Inspections April 2004 - June 2009
Skills
Insurance, Claims Management, Catastrophe, Licensed Auto /..., Claims Resolution, CCC Pathways, Xactimate, NextGen, State Farm Certification, Auto Damage..., Texas Property &..., Connecticut Property &..., Property Damage, Liability, Property & Casualty..., Property Claims, Casualty, Claim Investigation, Subrogation, Claims Handling, Liability Analysis, Commercial Lines, Legal Liability, Adjustments, Litigation Management, Inland Marine, Professional Liability, Claim
Education
Brookhaven Community College 1998 — 2000
Associate of Arts and Sciences (A.A.S.), Communication, 3.75
Leonard - Hawes Real Estate School 2002 — 2004
Certification, Real Estate Inspection, 3.78
Pilot Catastrophe Service 2007 - Present
Wal-Mart July 2003 - May 2007
West Teleservices, Telemarketing 1998 - 2003
Skills
Property & Casualty..., Clerical Skills, Management, People Skills, Organization, Microsoft Word, Microsoft Excel, Claims Management, Claims Handling, Xactimate, Property Claims, Insurance Adjusting, Property Damage, Adjusters, Claim, Workers Compensation
Education
Ashford University 2007 — 2011
Leflore High School 1994 — 1998
Diploma
Allstate June 2013 - Present
American National Property and Casualty February 2008 - June 2013
Pilot Catastrophe Service April 1994 - February 2008
Skills
Subrogation, Claim, Commercial Insurance, Property & Casualty..., Property Damage, Commercial Lines, Claims Management, Professional Liability, Claim Investigation, Casualty, Liability, Xactimate, Negotiation, Legal Liability, Life Insurance, Insurance, Team Building
Education
University of Nevada-Las Vegas 2008 — 2009
Alabama Southern Community College
Associate's degree
New Idea Source Ltd, January 2014 - Present
Pilot Catastrophe Service August 2011 - Present
Edible Arrangements June 2005 - Present
InTribe360 February 2010 - December 2013
Curves for Women October 2003 - October 2010
Edible Arrangements International October 2008 - October 2009
Skills
Advertising, Entrepreneurship, Marketing, Marketing Strategy, Retail, New Business Development, Customer Service, Brand Development, Sales, Leadership, Small Business, Product Development, Social Media Marketing, Strategic Planning, Team Building, Start-ups, Sales Management, Contract Negotiation, Franchising, B2B, Flood Insurance, Insurance Adjusting
Education
Colorado State University
Executive MBA Program
Crawford & Company September 2014 - Present
E.A. Renfroe April 2011 - Present
Pilot Catastrophe Service February 2011 - Present
Allstate Insurance February 2000 - June 2010
Allstate Insurance Company January 1995 - January 2000
Allstate Insurance Company January 1992 - January 1995
Allstate Insurance Company January 1988 - January 1992
US Army January 1983 - January 1986
Skills
Claim, Property & Casualty..., Customer Service, Insurance, Training, Liability, Team Building, Subrogation, Liability Analysis, Claims Management, Property Damage, Commercial Lines, Legal Liability, Claim Investigation, Casualty, Commercial Insurance, Claims Handling, Accident, Property Claims, General Insurance, Auto Claims, Claims Resolution, Casualty Insurance
Education
California Polytechnic State University
Bachelor of Science, PE and Health
Boston University
United Auto Insurance Services July 2008 - May 2009
Hertz Claim Management July 2006 - July 2008
Pilot Catastrophe Service August 2005 - April 2006
Sedgwick CMS January 2005 - August 2005
TIG Specialty Insurance May 2003 - December 2004
Jack in the Box May 1996 - April 2003
Education
The University of Texas at Dallas 1991 — 1993
BA, Psychology
Brookhaven Community College 1989 — 1991
AA, General Studies
Laurens Restoration, Inc. December 2014 - Present
Pilot Catastrophe Service April 2011 - Present
Property Inspection and Maintenance 2001 - Present
EIS Group, Inc. July 2013 - August 2014
First General Services 2003 - 2004
Red Seal Development 1998 - 2001
Town & Country Homes 1997 - 1998
Trammell Crow Residential 1995 - 1996
Skills
Home Inspections, Insurance Adjusting, Mold Remediation, Insurance, Construction, Claim, Customer Service, Mold, Negotiation, Construction Management, Contract Management, Sales, Budget, Residential Homes, Contract Negotiation, Process Scheduler, Microsoft Excel, Risk Management, Team Building, Xactimate, Restoration, Contractors, Claims Management, Property & Casualty...
Education
Illinois State University 1988 — 1993
Bachelor of Science, Political Science, Business Administration
Pilot Catastrophe Service February 2014 - Present
Allstate Insurance Company May 2009 - April 2013
Skills
Property & Casualty..., Claim, Insurance, Claims Management, General Insurance, Organizational..., Change Leadership, Liability, Commercial Insurance, Leadership, Legal Liability, Professional Liability, Change Management, Claim Investigation, Commercial Lines, Casualty Insurance, D&O, Casualty, Underwriting, Property Damage
Education
DePaul University 1989 — 1993
Associate's Degree, Liberal Arts and Sciences/Liberal Studies, 3.8
Ragan Construction LLC March 2009 - Present
Pilot Catastrophe Service August 2002 - December 2014
Skills
Project Management, Small Business, Microsoft Office, Bookkeeping, Customer Service, Contractors, Key Account Management, QuickBooks, Quality Management, Construction, Management, Sales, Process Scheduler
Education
Auburn University 1982 — 1987
Bachelor's degree, Construction Management
East Coweta High School
Sycamore Construction, Inc May 2014 - Present
Pilot Catastrophe Service October 2012 - Present
Greensboro Veterinarian Clinic May 2012 - October 2012
Skills
Process Scheduler, Customer Service, Management, Agricultural Economics, Project Management, Project Bidding, Project Estimation, Construction Management, PowerPoint, Microsoft Office, Sales, Social Media Marketing, Public Speaking, Strategic Planning, Marketing Strategy, Microsoft Excel, Social Media, Research, Microsoft Word
Education
Auburn University 2008 — 2012
Bachelor of Science (BS), Agricultural Business and Economics
BrownGreer PLC April 2012 - Present
Crawford & Company February 2012 - Present
Pilot Catastrophe Service January 2011 - Present
Advance Mortgage and Investment February 2005 - October 2010
Skills
Document Review, Litigation Support, Contract Negotiation, Negotiation, Data Entry, Policy Analysis, Event Planning, Appeals, Social Media, Analysis, Leadership, Claim, Policy, Lexis, Government
Education
Florida State University 1999 — 2003
Bachelor of Science (B.S.), Information Science/Studies
Florida State University 1999 — 2003
BS, Computer and Information Sciences and Support Services
Pilot Catastrophe Service 2005 - 2010
United States Navy April 1967 - February 1990
Skills
Claim, Claims Management, Insurance, Casualty, Liability, General Insurance, Subrogation, Claim Investigation, Claims Handling
Education
Embry-Riddle Aeronautical University 1980 — 1986
B.S., Aeronautical Management
Kingsford Michigan 1961 — 1966
Veteran Adjusting School January 2012 - Present
ICA, Inc January 2011 - Present
Pilot Catastrophe Service May 1994 - Present
Rosewood Court Retirement Homes May 1992 - August 2011
Puetz Construction March 1984 - March 1994
Skills
Insurance, Claim, Customer Service, Claims Management, Liability, Casualty, Property & Casualty..., Commercial Insurance, Subrogation, Property Damage, Claim Investigation, Commercial Lines
Education
Dunwoody College of Technology 1969 — 1971
South Dakota State University 1967 — 1969
Alexandria High School 1962 — 1966
Pilot Catastrophe Service October 2012 - Present
Skills
Property & Casualty..., Insurance, Microsoft Excel, Outlook, Citrix, Customer Satisfaction, Legal Liability, Casualty, Claim, Claims Management, Litigation Management, Liability, Claims Resolution, Casualty Insurance, Customer Service, Workers Compensation
Education
Faulkner University
Bachelor of Science (BS), Human Resources Management and Services
Pilot Catastrophe Service December 2014 - Present
SecureState November 2011 - October 2014
United States Central Command at Macdill AFB, FL. June 2008 - August 2011
United States Air Force February 1990 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Teaching, HTML, Budgets, Public Speaking, Editing, Strategic Planning, Negotiation, Personnel Supervision, Cross-functional Team..., COMSEC, Physical Security, Team Leadership, DIACAP, Security+, SIGINT, Information Assurance, CISSP, Top Secret, Computer Security, Vulnerability Assessment, Security Policy, Military, DoD, CompTIA Security+, Security, Security Clearance, Military Experience
Education
Community College of the US Air Force 1990 — 2011
Associate of Science (A.S.), Information Technology
Farm Bureau Financial Services April 2015 - Present
Quick Cat, LLC February 2015 - April 2015
Claims Consultants, LLC 2014 - April 2015
Bart's Ag/Huskon November 2013 - April 2015
MonaVie May 2007 - January 2014
Wardlaw Claims Service 2013 - 2013
Pilot Catastrophe Service November 2012 - December 2012
People's City Mission September 2010 - September 2012
Dodd Construction March 2009 - September 2010
Chadron City Schools July 2002 - June 2006
Skills
Team Building, Leadership Development, Coaching, Leadership, Public Speaking, Customer Service, Training, Project Management, Strategic Planning, Event Planning, PowerPoint, Time Management, Program Management, Marketing, Fundraising, Microsoft Word, Microsoft Office, Team Leadership, Teaching, Public Relations, Budgets, Management, Sales Management, Non-profits, Project Planning, Small Business, Volunteer Management, Construction, Negotiation, Microsoft Excel, Grant Writing, Operations Management, Recruiting, Xactimate, Property Claims, Sales, Account Management, Outlook, System Administration, Inventory Management, Problem Solving, Writing, Administration, CDL Class A, John Deere Maintenance, Oxbo Maintenance, Miller Nitro Maintenance, Fertilizer Application, Commercial Property..., Commercial Liability...
Education
Lesley University 2002 — 2004
Master of Arts, Educational Technology
Chadron State College 1989 — 1994
Bachelor of Science, Elementary Education
Pilot Catastrophe Service May 2014 - Present
DCAS, Inc November 2010 - November 2013
PepsiCo Americas Foods January 2010 - August 2010
NT LOGISTICS May 2002 - April 2005
Del Monte Fresh Produce N.A., Inc April 1998 - May 2002
Skills
Training, Property & Casualty..., Catastrophe Claims..., Claims Management, Xactimate, Management, Claims Handling, Customer Support, Workers Compensation, Transportation..., Contract Negotiation, Claim Investigation, Insurance Law, Transportation Law, Process Improvement, Customer Liason, Instructors, Mentoring, Team Building, Reefer, Cargo Insurance, Professional Writing, Claims Resolution, Brokers, Loss Mitigation, Small Claims Suits, Litigation, Dispute Settlement, Operations Management, Logistics Management, Cargo claims, Complaint Management, Employee Training, Legal Compliance, Legal Writing, Executive..., Procedure Manuals, Multitasking Skills, Professional Liability, Freight, Shipping, Inventory Management, Customer Satisfaction, Insurance
Education
Property Adjusting Academy 2014 — 2014
Texas All Lines Property and Casualty Independent Adjuster, Insurance Catastrophe Events, Certification/Licensing Obtained
Texas Women's University
Communication, Journalism, and Related Programs
Collin County Community College 2012 — 2015
Continuing Education, Professional Business Writing and Speech Communication, Technical Writing
Gueydan High School, Louisiana 1982 — 1985
High School Diploma, 3.5
Wild West Roofing and Construction May 2013 - Present
Pilot Catastrophe Service June 2012 - Present
Wild West Roofing and Construction May 2012 - Present
Coryell Roofing and Construction July 2011 - May 2012
Cooke Electric August 2009 - November 2010
Skills
Insurance, Carpentry, Wind Turbines, Rigging, Cranes, Contract Negotiation, Small Business, Health Insurance, General Insurance, Requirements Gathering, Claims Management, Claim, Visio, Construction Safety, Property & Casualty..., Risk Management, Maintenance & Repair, SDLC, Project Management, Sales, Leadership, Microsoft Office, Sales Management, Management, Customer Service, Account Management, Strategic Planning, Budgets, Project Planning, Operations Management, Training, Marketing, Customer Satisfaction, New Business Development, Microsoft Excel, Process Improvement, Negotiation, Change Management, Business Analysis, Analysis, Microsoft Word, Program Management, Marketing Strategy, Time Management, Customer Relations, Customer Retention, Teamwork, Coaching, Business Development
Education
Randall High School 1998 — 2002
Business Administration and Management, General
Amarillo College
Business Administration and Management, General
Xact Realty October 2015 - Present
WNHco Claim Service, LLC December 2011 - Present
Century 21 2005 - 2010
Liberty Mutual Insurance 2000 - 2005
Pilot Catastrophe Service 1992 - 2000
Cunningham Lindsey 1976 - 1992
Skills
Commercial Lines, Personal Lines, Liability, Legal Liability, Insurance, Personal Development, Claim, Underwriting, Brokers, Commercial Real Estate, Residential Homes, Property, Claim Investigation, Property Management, Homeowners, Casualty, Property & Casualty..., Professional Liability, Property Damage, Umbrella Insurance, Workers Compensation, Commercial Insurance, General Insurance, Agents, Renters, Accident, Appraisals, Claims Management, Life Insurance, REO, Casualty Insurance
Education
Broward College 2013 — 2015
Construction Technical Certificate, Building Construction Technology
Texas A&M University-Commerce 2010 — 2015
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Adams State University 2013 — 2013
Alternative Dispute Resolution Certificate
Grayson County College 2006 — 2009
Associate of Science (A.S.), Business Administration, Management and Operations
Pilot Catastrophe Service August 2011 - September 2011
Blockbuster Distribution Center March 2004 - May 2011
Toys R Us September 1999 - March 2004
Education
Amberton University 1995 — 1999
B.A., Business Administration
Engle Martin & Associates September 2014 - Present
Melanie Labrie 2000 - Present
Pacesetter Claims Service March 2006 - October 2014
Pacesetter Claim Service February 2006 - August 2014
Cunningham Lindsey 2006 - 2013
NCA 2008 - 2010
Pilot Catastrophe Service 2008 - 2009
US Staffing Adjusting Services 2005 - 2006
Skills
Property Damage, Claim, Subrogation, Xactimate, Property Claims..., Claims Management, Property Claims, Property & Casualty..., Business Interruption, Claim Investigation, Settlement, Insurance, Flood Claims Instructor, Commercial Lines, Liability, Adjustments, Awesomeness, Commercial Insurance, Claims Handling, Loss Adjusting, Casualty Claims, Casualty, Legal Liability, Liability Analysis, General Insurance, Professional Liability, Litigation Management, Casualty Insurance, Umbrella Insurance, Homeowners, Inland Marine, Claims Resolution, Accident, Underwriting, Excess, Reinsurance, Expert Witness, Marine Insurance, Adjusters, Water Damage, Insurance Adjusting, Flood, Insurance Law, Product Liability, Large Loss, Indemnity, Umpire, Customer Service
Education
Indiana University-Purdue University at Indianapolis 1979 — 1983
Business
Wescon Construction, Inc. January 1996 - Present
Wardlaw Claims Service October 2011 - Present
Novo Construction and Developement, Inc. January 2006 - Present
Pilot Catastrophe Service May 2010 - Present
Skills
Construction Management, Claim, Property & Casualty..., Claims Management, Contract Management, Negotiation, Contract Negotiation, Process Improvement, Risk Management, Commercial Insurance, Contractors, Insurance, Legal Liability, Mold Remediation, Property Damage
Education
Auburn University 1979 — 1983
engineering
All 4 Seasons Landscape Design April 2013 - Present
Grohe America August 2013 - November 2013
Grohe America August 2013 - November 2013
Southport International Services, LLC February 2013 - April 2013
Pilot Catastrophe Service October 2012 - December 2012
RBS Citizens N.A. June 2000 - February 2010
Royal Bank of Scotland 2000 - 2010
Liberty Mutual September 1995 - June 2000
Skills
Excel, Essbase, Financial Analysis, Forecasting, Financial Reporting, Insurance, Financial Planning, Risk Management, Process Improvement, Compliance, Business Analysis, Word, Problem Solving, Budgeting, Customer Service, Outlook, PowerPoint, Banking, Microsoft Office, Variance Analysis, Data Mining, Data Research, Microsoft Access 2010, Consumer Lending, Access 2010 certified, Microsoft SQL Server, SQL, Claims Adjuster, Catastrophic Loss, Automobile adjuster, California Earthquake..., Claims Management, Accident Claims, Property & Casualty..., CCC Pathways, Strategic Financial..., Microsoft Excel, Financial Services, Internal Controls, Corporate Finance, Finance, Microsoft Word, Training, Credit Cards, Financial Risk, Data Analysis, Financial Modeling, Executive Management, Credit Risk, Databases
Education
University of New Haven 1998 — 2000
MBA, Business
University of New Haven 1993 — 1995
BS, Criminal Justice Forensic Science
Dean College 1989 — 1991
ABS, Business
State Farm September 2014 - Present
State Farm September 2013 - Present
Homeowners of America Insurance Company May 2013 - September 2013
Catastrophe Management Solutions April 2011 - January 2013
Pilot Catastrophe Service 2012 - 2012
Skills
Customer Service, Data Entry, Call Centers, Office Administration, Electronic Filing, Typing, Highly detail oriented, 10 Key, Claim, Telephone Skills, Casualty, Property Claims, Xactimate, Claims Handling, Claims Investigations, Commercial Lines, Claims Management, Property Damage, Claim Investigation, Phone Etiquette, Insurance Adjusting, Insurance, Adjusters, Catastrophe, Claims Resolution, Loss Adjusting
Education
Baylor University 2008 — 2010
David W Carter High School 2004 — 2008
High School Diploma
Pilot Catastrophe Service May 2015 - Present
Comparini Designs LLC, March 2015 - Present
GEICO February 2012 - April 2015
USAA January 2009 - February 2012
Colorado State University Denver Executive MBA Program February 2008 - December 2008
Skills
Disaster Recovery, Leadership, Claim, Process Improvement, Leadership Development, Project Management, Team Building, Training, Customer Service, Sales, Management, Insurance, Business Analysis, Marketing Strategy
Education
Colorado State University 2010 — 2012
Bachelor of Business Managment (B.S.), Business Administration, Management and Operations, 3.5 GPA
Metropolitan State University of Denver 2005 — 2009
Business Management BS, Business Administration and Management, General
The University of Texas at San Antonio
BA, Information Systems
Birdsall Builders, Inc., Naples, Fl 1980 - Present
Crawley Adjusting Co October 2008 - January 2012
Pilot Catastrophe Service August 2004 - November 2009
York Claims Service August 2006 - November 2008
Skills
Adjusting, Insurance Claims, Claims, Water Damage, Insurance, Mold Remediation, Property & Casualty..., Restoration, Construction, Property Damage, Negotiation, Construction Management, Flood, General Insurance, Mold, Mediation, Contractors, Wind, Claim
Education
The University of Georgia 1979 — 1980
Bachelor of Science (BS), Education, A
Georgia Southern University 1976 — 1978
Prime Consulting Group October 2014 - Present
IRS - Insurance Recruitment Services May 2014 - Present
Pilot Catastrophe Service October 2012 - Present
Crawford & Company August 2011 - Present
D51 Services December 2006 - Present
Liberty Mutual Insurance May 2014 - October 2014
Florida Claims, a division of Weathers Adjusting Comapny April 2013 - October 2013
Professional Adjusting Services Inc. (PASI) June 2011 - March 2013
Ingram Financial Group March 2006 - February 2012
Blue Cross Blue Shield of Florida 2008 - 2011
Skills
Insurance, Adjusting, Water Damage, Insurance Agents, A+ Certified, Motherboards, Claim, Customer-focused Service, Team Builder, Operations Management, Multiple Project..., Contract Negotiation, Adjustments, Casualty, Team Building, Claims Management, Commercial Lines, Property & Casualty..., Commercial Insurance, Liability, Underwriting, Legal Liability, General Insurance, Property Claims, Property Damage, Risk Management, Claims Handling, Claims Resolution, Homeowners, Accident, Casualty Insurance, Claim Investigation, Life Insurance, IRAs, Professional Liability, Retirement, Retirement Planning, Subrogation, Workers Compensation
Education
Morehouse College 1977 — 1985
B.S, Biology
Clark Atlanta University 1978 — 1982
Physics
Morehouse College 1978 — 1982
Bachelor of Science, Biology, Chemistry, Mathematics
Spelman College 1978 — 1982
Biology, General
University of Florida 1976 — 1978
Chemical Engineering
Polk State College 1976 — 1977
A.A., Chemistry
Pilot Catastrophe Service January 1998 - Present
Skills
Insurance Claims, Claims, Property & Casualty..., Adjusting, Insurance, Property Damage, Subrogation, Coverage, Claims Administration, Investigations, Compliance, Negotiation, Policy, Problem Solving, Excel, Word, AIC, Adjusters, Adjustments, Analysis, Auto Claims, Casualty, Casualty Claims, Catastrophe, Claim, Claim Investigation, Claims Handling, Claims Investigations, Claims Management, Claims Resolution, Commercial Insurance, Commercial Lines, Disability Insurance, Flood, General Insurance, Health Insurance, Indemnity, Inland Marine, Insurance Adjusting, Investigation, Large Loss, Legal Liability, Liability, Liability Analysis, Life Insurance, Litigation Management, Microsoft Excel, Microsoft Word, Mold Remediation, Private Investigations
Education
California State University-Fullerton 1999 — 2004
BFA, Architecture Design & Psychology
Buildermax February 2014 - Present
Pilot Catastrophe Service October 2012 - Present
Derek Hunt Construction, LLC October 2010 - July 2013
Claims Adjuster October 2012 - October 2012
Keith Hunt Pest Control, INC. July 2008 - December 2010
Dale Carnegie Training of TN January 2008 - June 2008
TrimJoist Corperation March 2007 - March 2008
Skills
Public Speaking, Customer Service, Event Planning, New Business Development, Fundraising, Team Building, Social Media, Project Management, Event Management, Sales, Public Relations, Non-profits, Leadership Development, Microsoft Office, Training, Direct Sales, Coaching, Leadership, Management
Education
Wood College 1999 — 2000
Associates of Applied Science, General
Freed-Hardeman University 1996 — 1998
Pre-Engineering
Pilot Catastrophe Service July 2014 - Present
Republic Airlines January 2008 - July 2014
Family Fitness Center August 2006 - December 2007
Sun & Ski Sports August 2006 - May 2007
Skills
Management, Leadership, Marketing, Human Factors, Sales, Team Building, Customer Service, Budgets, CRM, Crew Resource Management, Event Planning, Flight Planning, Flight Training, Fundraising, Inventory Management, Microsoft Office, Operations Management, Public Relations, Public Speaking, Strategic Planning, Team Leadership, Teamwork, Airports, Aviation, Commercial Aviation, Flight Safety, Microsoft Word, CFI, Sabre, Aerospace
Education
Arkansas Tech University 2002 — 2006
Bachelor's degree, Wellness Science
Diary of a Mad White Woman 2009 - Present
The Ark, Claims Adjustment Services June 2004 - Present
Lynchburg Fire Department March 2013 - July 2015
Eaglecrest Nursing and Rehabilitation October 2010 - March 2013
Just For Kicks 2011 - 2013
Firemen's Fund Insurance Company 1995 - 2007
Pilot Catastrophe Service 1994 - 1995
Continental Insurance Company 1993 - 1994
Farmers Insurance 1987 - 1990
Skills
Emergency Services, Public Safety, Emergency Management, NIMS, Rescue, Preparedness, Disaster Response, Incident Command, Homeland Security, Commercial Insurance, Homeowners Inurance, Construction Estimating, Creative Writing, News Writing, Public Speaking, Emergency Medical, Emergency Vehicle...
Education
Central Virginia Community College 2014 — 2015
Paramedic, Emergency Medical Technology/Technician (EMT Paramedic)
Arkansas State University-Mountain Home 2011 — 2012
Emergency Medical Techncian
Antelope Valley College 2008 — 2009
Wildland Fire, Fire Science/Fire-fighting
Whittier Law School 1994 — 1995
Law
University of California, Los Angeles 1983 — 1986
Bachelor's degree, Political Science and Government
Moorpark College 1980 — 1983
General Education, Theater
Independent Wealth Tax & Advisory August 2014 - Present
Pilot Catastrophe Service October 2012 - Present
Accelerated Accounting February 2014 - April 2014
Robert P. Redd PC November 2008 - April 2012
Skills
Invoicing, QuickBooks, Account Reconciliation, Payroll, Tax Preparation, Microsoft Excel, Microsoft Word, Peachtree, Access, Microsoft Office, Adobe Acrobat, Drake Tax Software, Google Chrome, Internet Explorer, Spreadsheets, Accounts Receivable, Accounting, Bookkeeping, Outlook, Tax, Drake, MS Excel Pivot Tables, Lacerte, Google Docs, Google Earth, Google Maps, Google+, Doodling, Leadership, Teamwork, Team Building, Tax Accounting, Insurance
Education
Florida Atlantic University 2015 — 2017
Masters of Science in Taxation, Taxation
The University of Phoenix 2011 — 2014
Bachelors of Science in Accounting, Accounting
Pilot Catastrophe Service April 2011 - Present
Education
Front Range Community College 2009 — 2012
Associate of Arts (AA)
Clay Law Carpentry August 2006 - Present
Integrity Adjusters, LLC December 2010 - January 2015
Pilot Catastrophe Service November 2008 - January 2015
Clayton Law Construction, Inc October 2001 - December 2011
Skills
Construction Management, Construction Design, Carpentry, Construction, Property Damage, Contractors, Strategic Planning, Contract Negotiation, Customer Service, Coaching, Team Building, Small Business, Insurance, Liability, Management, Property & Casualty..., Claims Management, Negotiation, Commercial Insurance, Claim
Education
Houston Community College
Taylor High School
Dealertrack Technologies September 2014 - Present
RealPage, Inc. 2013 - Present
MasTec Network Solutions January 2012 - May 2013
Yardi November 2010 - February 2012
Pilot Catastrophe Service 2011 - 2012
Toys R Us June 2010 - February 2011
Skills
Customer Service..., Customer Service..., Technical Support, Management, Troubleshooting, Call Centers, Process Scheduler, Customer Satisfaction, Customer Experience, Networking, Training, Quality Assurance, Customer Service, Software Documentation, Team Building, Sales, Salesforce.com, Account Management, Team Leadership, CRM
Education
Eastfield College
PFSweb September 2015 - Present
Akron General Medical Center January 2011 - Present
Pilot Catastrophe Service July 2009 - November 2010
Lowe's Companies, Inc. October 2006 - June 2009
Skills
Consulting, Organizational..., Business Networking, Administrative..., Microsoft Excel, Microsoft Office, Leadership Development, Customer Service, Customer Oriented, Human Resources, Microsoft Word, Sales Management, HRIS, NexGen, Recruiting, Leadership, Coaching, Team Building, Retail, Teamwork, Social Media, Performance Management, Employee Engagement, Interviews, Budgets, Policy, Management, Program Management, Employee Benefits, Personnel Management, Training, Hiring, Time Management, Screening, Staff Development, Outlook, Talent Management, Recruitment Advertising, People Skills, Sourcing, College Recruiting, Succession Planning, Public Speaking, Resume Writing, Graduate Recruitment, New Hire Orientations, Call Centers, Data Entry, Employee Training, Employee Relations
Education
The University of Akron 2008 — 2011
B.A. Psychology, Industrial Orgazinational Psychology
Central State University
psychology, Human Resources Management/Personnel Administration, General
Frontline Representative at Philips Healthcare October 2012 - Present
Pilot Catastrophe Service August 2011 - October 2012
Ellison High School, August 2008 - August 2011
Outside Sales Representative September 2007 - December 2007
Skills
Customer Service, Team Leadership, Leadership Development, Dependable Team Player, Superior Work Ethic, Microsoft Office, PowerPoint, Human Resources, Management, Strategic Planning, Budgets, Microsoft Excel, Outlook, Microsoft Word, Leadership, English, Training, Event Planning, Sales
Education
Abilene Christian University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Abilene Christian University
Pilot Catastrophe Service May 2015 - Present
Maid 2 Serve U, May 2003 - Present
In The Door Advertising and Marketing Firm May 2003 - Present
In The Door Advertising and Marketing Firm August 2009 - September 2015
Wardlaw Claims Service, LLP September 2014 - December 2014
Cedar Valley-Dallas County Community College January 2010 - June 2010
Baylor University School of Nursing February 2005 - September 2006
Potts of Gold Financial Services January 2001 - October 2005
Potts of Gold Financial Services January 2001 - October 2005
Guaranty Bank April 2002 - April 2003
Skills
Marketing, Small Business, Sales, Management, Teaching, Customer Service, Budgets, Strategy, Business Planning, Social Media Marketing, Social Media, Finance, Investments, Entrepreneurship, Team Building, Public Relations, Marketing Strategy, Coaching, Training, Online Marketing, Public Speaking, Microsoft Excel, Forecasting, Sales Management, Email Marketing, Advertising, Strategic Planning, Insurance, Start-ups, New Business Development, Program Management, Analysis, Bookkeeping, Leadership, Social Networking, Market Planning, Negotiation, Business Development, PowerPoint, Human Resources, Preaching, Pastoral Counseling, Motivational Speaking, Insurance Claims
Education
Dallas Baptist University 2006 — 2008
Masters of Business Administration, Marketing
Louisiana Tech University 1995 — 1999
Bachelor of Science, Finance
COUNTRY Financial® January 2015 - Present
National Association of Insurance and Financial Advisors January 2012 - January 2015
COUNTRY Financial ® February 2009 - January 2015
Pilot Catastrophe Service August 2004 - January 2009
Allstate Insurance May 2003 - July 2004
State Farm Insurance Agency October 2000 - May 2003
State Farm Insurance May 1998 - July 2000
State Farm Insurance May 1996 - May 1998
Skills
Insurance, Life Insurance, Fixed Annuities, Health Insurance, Property & Casualty..., Customer Service, Retirement, Term Life Insurance, Disability Insurance, Claim, Commercial Insurance, Long Term Care Insurance, Employee Benefits, Long-term Care, Liability, Retirement Planning, Casualty, Umbrella Insurance, Homeowners, Whole Life, Professional Liability, Investments, Universal Life, Underwriting, General Insurance, Financial Services, Workers Compensation, Legal Liability, Casualty Insurance
Education
The American College 2014 — 2015
Retirement Income Certified Professional (RICP) - currently enrolled
The American College 2009 — 2012
Illinois State University 1996 — 2000
BS, Mass Communication
Ridgeview High School 1992 — 1996
Strata Scout Drilling June 2015 - Present
Latshaw Drilling November 2014 - June 2015
Sidewinder Drilling Inc. May 2014 - November 2014
Sidewinder Drilling Inc. January 2011 - April 2014
Union Drilling January 2010 - January 2011
Pioneer Drilling August 2007 - December 2010
Pioneer Drilling July 2006 - August 2007
Pilot Catastrophe Service August 2005 - August 2006
Skills
Experience in drilling..., Under balance drilling..., Well Control, Directional Drilling, Oilfield, Onshore, Rig, Oil, Drilling, Completion, Energy, Energy Industry, Natural Gas, Petroleum, Gas, Supervisory Skills
Education
Cisco high school 2000 — 2002
Cisco College
Overland Solutions, Inc. February 2013 - Present
Maverick Claims December 2013 - Present
JANAVI Consulting, LLC February 2013 - Present
Mile High Adjusters November 2013 - Present
Learn To Be 2013 - Present
Pilot Catastrophe Service 2013 - 2014
Southern Claims, Inc. 2013 - 2014
Chase Bank September 2003 - January 2013
Skills
Insurance Adjusting,..., Credit, Vendor Management, Finance, Access, Banking, Risk Management, Leadership, Analysis, Training, Process Improvement, Business Analysis, Management, CRM, Strategy, Strategic Planning, Change Management, Financial Services, Data Analysis, Call Centers, Time Management, Team Building, Insurance, Claim, Software Documentation, Coaching, Customer Satisfaction, Team Leadership, Property & Casualty..., Claims Management, Commercial Insurance, General Insurance, Liability, Property Damage
Education
Ashford University 2012 — 2013
Master of Arts (MA), Educational/Instructional Technology, 3.80
Ashford University 2009 — 2012
Bachelor of Arts (B.A.), Psychology, 3.94 Summa Cum Laude
Self-employed October 2005 - Present
Pilot Catastrophe Service October 2005 - Present
Skills
Insurance, Insurance Adjusting, Estimators, Construction, Construction Estimating, Property Claims, Xactimate Estimator
Education
Howard College
Indiana University Health - Riley Hospital for Children November 2012 - October 2014
Indiana University Health - Methodist Hospital August 2012 - November 2012
Wishard Health Services May 2012 - August 2012
Pilot Catastrophe Service September 2008 - July 2012
Safeco Insurance April 2007 - September 2008
John Wiley and Sons Publishing March 2003 - November 2006
American Family Insurance February 2001 - March 2003
Skills
Troubleshooting, Training, Biomedical Engineering, Medical Devices, Preventive Maintenance, Project Management, Customer Service, Sales, Process Improvement, Equipment Repair, Business Development, Negotiation, B2B Marketing, Microsoft Office, Healthcare, Hospitals, Leadership, Management, Software Documentation, Team Building, Circuit Analysis, Healthcare Information..., Employee Training, Account Management, Customer Satisfaction, Teamwork, Strategic Planning, Team Leadership, Healthcare Management
Education
Butler University
Bachelor's Degree, Telecommunications, 3.6 GPA
Indiana University-Purdue University at Indianapolis
Associate's Degree, Biomedical Engineering Technology, 3.2 GPA
Mathias and Company, Inc July 2011 - Present
Insurance Recruiting Specialists May 2011 - July 2011
Pilot Catastrophe Service October 2005 - May 2011
Progressive Communications Int'l August 2004 - October 2005
Interior Plant Creations, Inc. January 2002 - February 2004
Skills
NextGen, Microsoft Office, HTML, Account Management, FoxPro, Human Relations, Supervisory Skills, Desktop Support, Troubleshooting, Staff Training, Microsoft Excel, Insurance, Customer Satisfaction, Training, Claims Management, Customer Service, Sales, Negotiation, Claim, General Insurance, Property, Legal Liability
Education
Camden County College 1996 — 1998
ReNewAll.us June 2013 - May 2014
Schneider & Associates Claim Services August 2012 - March 2013
Cleanrite Buildrite March 2009 - November 2011
Pilot Catastrophe Service August 2008 - December 2008
CSAA Insurance Group December 1987 - July 2008
Skills
Branch Operation, Vendor Management, Energy Efficiency..., Strategic Consulting, Project Management, Diversity & Inclusion..., Construction Management, LEED, Business Development, New Program Development, Property & Casualty..., Claims Investigations, Disaster Response, Management, Property Claims, Claims Management, Leadership, Team Building, Sales, Customer Service, Contract Negotiation, Training, Strategic Planning, New Business Development
Education
California State University-Chico 1978 — 1987
Bachelor of Arts (BA), Geography
Willows High School 1973 — 1977
Advanced Rx Management March 2012 - Present
Redhaus Design March 2011 - June 2012
GRACE HEALTHCARE April 2009 - January 2012
Pilot Catastrophe Service August 2005 - January 2007
Skills
Research, Public Speaking, Microsoft Office, Sales, Marketing, Team Building, Social Media, Management, Customer Service, Social Media Marketing, Event Planning, Marketing Strategy
Education
Evangel University 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Social Science/Comm Studies
Travelers May 2005 - Present
Wardlaw Claims Service, LLP April 2000 - May 2005
Pilot Catastrophe Service April 1995 - April 2000
Skills
Commercial Insurance, General Insurance, SDLC, Liability, Claim, Property & Casualty..., Underwriting, Insurance, Claims Management, Subrogation, Claim Investigation, Casualty, Commercial Lines, Process Improvement, Property Damage, Legal Liability, Casualty Insurance, Leadership
Education
Bowling Green State University 1975 — 1979
Bachelor of Arts (BA), Sociology
Bed Bath & Beyond March 2013 - August 2013
Pilot Catastrophe Service November 2012 - December 2012
Bed Bath & Beyond August 2012 - November 2012
Bed Bath & Beyond January 2012 - August 2012
Skills
Customer Service, Retail, Sales, Merchandising, Visual Merchandising, Loss Prevention, Customer Satisfaction, Data Entry, Inventory Management, Microsoft Excel, Time Management, Microsoft Word, Retail Sales, Microsoft Office, Outlook, PowerPoint, Store Management, Cashiering, Telephone Skills, Insurance, Facebook, Store Operations
Education
Wichita State University 2013 — 2016
Bachelor of Science (B.S.), Computer Engineering
Colorado Technical University 2012 — 2013
University of Kansas 2009 — 2011
FEMA July 2015 - Present
Pilot Catastrophe Service 2009 - June 2015
UPS November 1998 - May 2010
United States Air Force November 1978 - November 1998
Skills
Microsoft Office, Management, Leadership, Team Building, Process Improvement, Engineering, Training, Troubleshooting
Education
Florida Institute of Technology 2014 — 2017
Masters, Supply Chain Management
Southern Illinois University, Carbondale 1989 — 1994
Bachelor of Science, Industrial Engineering Technology
Pilot Catastrophe Service 2009 - Present
T Dog Holdings, Inc. 2004 - Present
PossibiliTEAMS Corporate Team Building & Training 2010 - Present
Skills
Social Media, Entrepreneurship, Marketing, Public Speaking, Social Networking, Sales, SEO, Customer Service, Project Management, New Business Development, Business Development, Negotiation, Networking, Leadership, Team Building, Management, Strategy
Education
Arizona State University 1989 — 1991
Bachelor of Arts (B.A.), Philosophy, Cum Laude
Aflac February 2014 - Present
Pilot Catastrophe Service August 2011 - Present
Classic Enterprises, LLC October 2007 - Present
Argon Properties, LLC June 2004 - October 2007
Vopak October 2000 - June 2002
Gibson Homans Co. March 1986 - October 2000
Skills
Petroleum, Microsoft Office, Microsoft Excel, Project Management, Gas, Energy, Microsoft Word, Oil/Gas, Project Planning, Construction, Asphalt, New Custom Homes, Quality Management, Chemistry, Industrial Chemicals, Property & Casualty...
Education
Cuyahoga Community College
Associate's degree, Chemistry
T&A San Marino Baseball Club April 2014 - Present
Colorado Rockies Baseball Club May 2013 - Present
Pilot Catastrophe Service April 2013 - Present
Leona Group February 2013 - Present
Crawford & Company November 2012 - Present
Suntec Concrete January 2012 - July 2012
Sprayfoam Southwest Roofing/Roofing Southwest November 2009 - January 2012
Edinburg Roadrunner Baseball Club April 2011 - June 2011
Islands Restaurants September 2009 - January 2010
American Furniture Galleries May 2007 - May 2008
Skills
Managerial Experience, Organizational..., Team Leadership, Team Building, Budgeting, Customer Relations, Strategic Planning, Word, Excel, Microsoft Office, Problem Solving, New Business Development, Customer Service, Construction, PowerPoint, Proposal Writing, Social Media, Marketing Strategy, Event Planning, Scheduling, Planning, Writing, Social Networking, Coaching, Advertising, Marketing Communications, Outlook, Microsoft Word, Process Scheduler, Budgets, Project Planning, Management, Construction Management, Microsoft Excel, Contractors, Sales, Marketing, Project Estimation, Contract Management, Sales Management
Education
Arizona State University 2009 — 2011
BS, Human Communication
Northern Illinois University 2008 — 2009
N/A, Business
Mesa Community College 2006 — 2008
AA, Associates of Arts
Vernon Hills High 2002 — 2006
High School Diploma, High School Diploma
Pilot Catastrophe Service September 2008 - Present
Skills
Insurance Adjusting, Catastrophe, Xactimate, Property Damage, Property Claims, Adjusters, Claims Handling, Subrogation, Claims Management, Loss Adjusting, Claim Investigation, Claims Resolution, Claim, Adjustments, Commercial Lines, Insurance, Liability, Property & Casualty..., Legal Liability, Claims Investigations, Liability Analysis, Inland Marine, Underwriting, Homeowners, General Insurance, Umbrella Insurance, Commercial Insurance, Professional Liability, Litigation Management, Accident, Casualty Claims, Health Insurance, Large Loss, Workers Compensation, Term Life Insurance, Excess, Water Damage, Business Interruption, Workers' Compensation...
Education
East Mississippi Community College
Associate's degree, Business Administration and Management, General
University of Central Arkansas
Bachelor's Degree, Business Administration and Management, General
Pilot Catastrophe Service May 2011 - Present
Worldwide Marine Engineering Services, Inc May 2010 - December 2010
Plutus Technology Group, Inc. November 2009 - December 2010
Aflac June 2009 - December 2009
Orea Energy Group August 2008 - May 2009
Pilot Catastrophe Service September 2005 - May 2008
Alcatel/Lucent March 2001 - August 2005
General Communication Inc March 1997 - March 2001
United States Air Force June 1971 - June 1994
Education
Alaska Pacific University
MBA, Telecommunications Management
Embry-Riddle Aeronautical University
BS, Professional Aeronautics
Community College of the Air Force
AAS, Electronic Systems Technology
Kent Moore Cabinets Ltd June 2015 - Present
Signature Restorations March 2003 - June 2015
Pilot Catastrophe Service 2009 - July 2014
Skills
Property & Casualty..., Claim, Claims Management, Water Damage Restoration, Fire Restoration, Insurance Adjusting, Construction Management, Sales Management, Insurance Claims, Workers Compensation, Liability, Customer Service, Commercial Insurance, Negotiation, Insurance, Sales, Strategic Planning, General Insurance, Property Damage, New Business Development, Account Management, Marketing, Contract Negotiation, Team Building, Casualty Insurance, Management, Residential Homes, Construction, Risk Management, Microsoft Office, Real Estate, Customer Satisfaction, Project Management, Event Planning, PowerPoint, Customer Retention, Small Business, Project Planning
Education
Blinn College 1990 — 1994
Business Administration and Management, General, 3.8
A&M Consolidated High School 1987 — 1990
E.A. Renfroe & Company, Inc. September 2014 - March 2015
Pilot Catastrophe Service May 2014 - July 2014
E.A. Renfroe & Company, Inc. November 2012 - January 2013
E.A. Renfroe & Company, Inc. August 2012 - October 2012
Jerron Hutcherson July 2011 - July 2012
Skills
Customer Service, Scope Planning, Documentation, Claims Handling, Claims Resolution, Property Claims, Claims Investigations, Insurance Adjusting, Project Estimation, Subrogation, Inspection, Insurance Claims, Rope & Harness Certified, Property & Casualty..., Commercial Insurance, Xactimate, Casualty Insurance, Liability, Social Media Marketing, Microsoft Office, Insurance, Claim, New Business Development, Claims Management, Adjustments, Property Damage
Education
Bowling Green State University 2002 — 2005
Bachelor's Degree, Liberal Arts and Sciences/Liberal Studies - Focus in Communications, 3.48
Pilot Catastrophe Service August 2011 - Present
Farmers Insurance Group of Companies December 2006 - January 2008
Academy School District 20 August 2005 - August 2006
Skills
Property & Casualty..., Customer Service, Community Outreach, Leadership, Social Media, Microsoft Office, Elementary Education, Small Business, Creative Writing, Public Speaking, Fundraising, Nonprofits, Volunteer Management, Hospitality, English language skills, Love to Cook, Travel Planning, Teaching Writing, Teaching Reading, Event Planning
Education
University of Central Oklahoma 1988 — 1990
Bachelor's Degree, Elementary Education and Teaching
Butler Community College 1983 — 1984
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities
First Choice Repair February 2014 - Present
Citizens Property Insurance January 2011 - November 2013
Independent Consultant August 2009 - December 2010
Disaster Kleenup International (DKI) November 2008 - June 2009
IntegResource/Disaster Kleenup Internation August 2007 - November 2008
Blue Water Propellers, Inc. October 2001 - August 2007
Pilot Catastrophe Service October 2004 - February 2006
The PRISM Network, Inc./Crawford Contractor Connection February 2000 - October 2001
The PRISM Network, Inc./Crawford Contractor Connection March 1999 - February 2000
The PRISM Network, Inc. February 1997 - March 1999
Skills
Insurance, Strategic Planning, Project Management, Management, Claim, Vendor Management, Training, Project Planning, Negotiation, Quality Assurance, Software Documentation, Analysis
Education
Eastern Kentucky University
BA, Political Science
Florida State College at Jacksonville
Acredited Claims Adjuster, Insurance
Crawford & Company July 2013 - Present
Pilot Catastrophe Service January 2013 - Present
State Farm Insurance o/b/o E A Renfroe July 2012 - Present
State Farm Insurance January 2001 - June 2012
Airtech International Group, Inc September 2000 - January 2001
Health Special Risk, Inc December 1993 - September 2000
Duddleston Management; Trammell Crow; Horn Barlow Properties; Michael Kirby & Assoc.; CentreFirst May 1989 - October 1993
Skills
Claim, Insurance, Accounts Payable, Accounts Receivable, Payroll, Accounting, Invoicing, Property Damage, Subrogation, Property & Casualty..., Liability, Claim Investigation, Customer Service, Claims Handling, Peachtree, Financial Statements, Management, Accident, Health Insurance, Adjustments, Property Claims, Training, Xactimate, General Insurance, Claims Investigations, Commercial Insurance
Education
Masters of Management - University of Phoenix Dallas Campus 2004 — 2006
Masters, Master of Management
Bachelors of Business Management - University of Phoenix, Dallas Campus 2002 — 2004
Bachelors, Management
Brookhaven Community College 2000 — 2001
Associates Degree, Arts and Science
Augustana College 1982 — 1984
Chicago State University
State Farm March 2013 - Present
Pilot Catastrophe Service November 2011 - January 2013
Fleming and Hall September 2011 - September 2012
Assurant Solutions January 2011 - June 2011
World Services, LLC November 2010 - January 2011
Zurich Insurance Company March 2010 - May 2010
Assurance America Insurance Company March 2008 - October 2009
PROGRESSIVE INSURANCE COMPANY September 1999 - March 2008
Allstate Insurance 1998 - 1999
UNITED HEALTHCARE January 1996 - January 1997
Skills
Claims Administrator, Marketing Research, Organization, Marketing Strategy, Negotiation, Microsoft Office, Integrated Marketing, Strategic Thinking, Experienced in..., PD and BI Claims..., Medical Liability..., General Liability,..., Injury Exposure Values, Skilled in Complex..., Skilled in..., Well-versed in..., Marketing, Claim, Insurance, Project Coordination, Product Management, Training, Management, Leadership, Analysis, CRM, Strategy, Process Improvement, Product Marketing, Sales, Customer Satisfaction, Budgets, Employee Benefits, Performance Management, Interviews, Employee Relations, Time Management, Customer Service, Market Research, Coaching, Software Documentation, Property Damage, Subrogation, Policy, Litigation Management, Personal Injury, Liability, Claims Handling, Workers Compensation, Claims Management
Education
Georgia State University - J. Mack Robinson College of Business 2011 — 2011
Marketing
University of Phoenix 2007 — 2008
MBA, HUMAN RESOURCES MANAGEMENT
National Center for Paralegal Training 1989 — 1989
Paralegal Certification, Legal Studies
University of South Carolina 1986 — 1989
Bachelor, Science Office Administration
University of South Carolina-Columbia 1986 — 1989
BS, Business
University of Phoenix
MBA, Human Resource Management
State Farm April 2013 - Present
State Farm April 2013 - Present
Pilot Catastrophe Service November 2012 - April 2013
Gunns Textile Restoration April 2012 - October 2012
E. A. Renfroe September 2008 - April 2012
Enservio February 2008 - September 2008
The Worley Company October 2005 - January 2008
Windsor Builders 1998 - 1999
Skills
Insurance, Customer Service, Team Building, Negotiation, Customer Satisfaction, Microsoft Office, Contract Negotiation, Project Management, Microsoft Excel, New Business Development, Residential Homes, Claims Management, Catastrophe, Insurance Adjusting, Property Claims, Xactimate, Adjusters, Property & Casualty..., Property Damage, Claim, Claim Investigation, Adjustments, Casualty, Claims Handling, Claims Resolution, Commercial Insurance, General Insurance, Large Loss, Subrogation
Education
Dallas County Community College 1987 — 1987
SUNY Empire State College September 2015 - Present
What Sharon Likes April 2011 - Present
Aerotek March 2014 - April 2015
Pilot Catastrophe Service October 2012 - December 2012
The Pike Company October 2010 - October 2010
The Pike Company May 2008 - October 2010
Gannett Fleming 2005 - October 2006
EGM Electrical, Inc. 1998 - 2000
Skills
Contract Negotiation, Project Coordination, Operations Management, Negotiation, Contract Management, Construction, Construction Management, Project Management, Project Planning, Process Scheduler, Management, Antiques, Collectibles, Procurement, Vintage Clothing
Education
Hudson Valley Community College
Catskill High School
Pilot Catastrophe Service April 2014 - Present
Global Risk Solutions June 2014 - Present
IMS Claim Service August 2014 - Present
Technicolor Inc March 1996 - March 2011
Avemco Inc January 1990 - January 1996
JET CENTER INC., GARRETT AEROSPACE January 1982 - December 1990
US Navy 1975 - 1979
Skills
Property & Casualty..., Underwriting, Claims Handling, Customer Relations, Commercial Insurance, Specialty underwriting, Life Insurance, Disability Insurance, insurance sales, Customer Service, Process Improvement, Account Management, Business Development, New Business Development, Continuous Improvement, Engineering, Lean Manufacturing, Production Managment, Leadership, Strategic Planning, Post Production, Film Production, Film, Problem Solving, Microsoft Office, Process Engineering, Project Management, Troubleshooting, Production Management, Negotiation, Program Analyst, Civil Aviation, Commercial Aviation, Military Aviation
Education
Mile High Insurance Adjusters 2014 — 2014
Texas All-Lines Adjuster, Catastrophie Insurance Adjusting, 93%
California State University-Northridge 2008 — 2009
Certification, Lean Manufacturing/ Standard Work, Lean Teams, Lean Design, and Accounting
Dún Laoghaire Institute of Art, Design and Technology 1979 — 1982
Bachelor of Science (BS), Engineering & Design, 3.25
NVOC 2012 — 2013
A&P Certification Program, Aviation Maintenance Airframe & Powerplant Certification Program, Studying and testing at above 90 percentile in exclusive certification track
Unify May 2013 - Present
Pilot Catastrophe Service October 2008 - May 2013
Ingram Micro September 1998 - October 2008
Leki USA July 1998 - September 1998
Fleet Bank March 1995 - July 1998
Skills
Account Management, Sales Management, Solution Selling, New Business Development, Direct Sales, Sales, Cloud Computing, Managed Services, Sales Process, Channel Partners, Sales Operations, Lead Generation, Business Development, Selling, Training, Cold Calling, Customer Retention, Salesforce.com, Management, Product Marketing
Education
Houghton College
BS, Management
State Farm October 2014 - May 2015
State Farm March 2013 - October 2014
Pilot Catastrophe Service June 2012 - January 2013
Headway Workforce Solutions November 2011 - April 2012
Dress for Success July 2011 - November 2011
Pilot Catastrophe Service September 2011 - October 2011
Academic Outfitters, LLC September 2004 - June 2010
JC Penney July 2000 - March 2004
JC Penney August 1998 - July 2000
JC Penney February 1995 - July 1998
Skills
Customer Service, Inventory Management, Management, Marketing Strategy, Retail, Sales, Team Building, Store Management, Vendor Management, Time Management, Microsoft Office, Planograms, Staff Development, Business Analysis, Inventory Control, Leadership, Process Improvement, Social Media, Employee Training, Training, Retail Industry, Retail Buying, Retail Management, Replenishment, Allocation, Product Sourcing, Training & Development, Buying, Vendor Relations, Claim Investigation, Claims Handling, Auto Claims, Claims Resolution
Education
Jackson State University 1990 — 1994
BBA
Honky Tonk Sweethearts April 2013 - Present
Pilot Catastrophe Service 2009 - Present
Nikki Fleming Photography June 2004 - Present
Jimni LLC March 2004 - Present
The Longaberger Company April 2000 - October 2008
Jamboree U.S.A. 1990 - 2000
Jamboree U.S.A. 1990 - 2000
Clear Channel Radio / Capitol Music Hall / Capitol Theater January 1993 - November 1999
Nikki O'Grady & Nik of Time 1990 - 1999
Skills
Lightroom, Final Cut Pro, Logic Pro, Sibelius, Photoshop, Adobe Creative Suite, Xactimate, Excel, Dreamweaver, PowerPoint, Microsoft Office, Photography, Project Management, MS Project, Radio, Advertising, Word, Marketing, Illustrator, Multimedia, Photo Editing, Video Editing, Budgets, Digital Photography, Customer Service, Social Media, Event Planning, Team Building, Leadership, Public Speaking, Management, Sales, Strategic Planning, Social Media Marketing, Outlook, Training, Coaching, Marketing Strategy, Event Management, Image Editing, Entrepreneurship, Social Networking, Copywriting, Project Planning, Time Management, Editing, CRM, Process Improvement, Public Relations, Web Design
Education
Academy of Art University 2010 — 2011
Masters, Multimedia Communications
Academy of Art University
MFA, Photography
Empire State College
BS, Business - Marketing/Communications
Shadyside High School
metroplex roofing and fence June 2014 - Present
Pilot Catastrophe Service June 2014 - Present
aaa bail bond July 2002 - January 2014
24 Hour Fitness June 2008 - June 2013
Don Davis auto group May 2007 - November 2008
Skills
Coaching, Management, Sales, Customer Satisfaction, Contract Negotiation, Claim, Automobile, Negotiation, Team Building, New Business Development, Customer Retention, Retail, Marketing, Training, Customer Service, Marketing Strategy
Education
state of texas 2014 — 2015
multi line insurance licence
Texas Tech University 1982 — 1985
yes, ag/business
Central Texas College 1980 — 1981
1982, drafting
iPipeline September 2014 - Present
iPipeline March 2013 - August 2014
iPipeline April 2007 - March 2013
Pilot Catastrophe Service September 2005 - February 2006
Skills
Business Analysis, Insurance, SQL, Agile Methodologies, Microsoft Excel, SDLC, Microsoft Word, Requirements Gathering
Education
American Sentinel University, Birmingham 2000 — 2004
Bachelor of Science (BS), Computer and Information Sciences, General
Brevard Community College 1999 — 2000
Mainco LLC March 2009 - Present
simsol insurance services, inc. October 2013 - Present
Pilot Catastrophe Service June 2014 - Present
Amcat Adjusting Services July 2014 - Present
RJMW July 2014 - Present
Braxton Technologies LLC March 2007 - March 2009
Lockheed Martin July 2001 - March 2007
Skills
Testing, Databases, Sales, Integration, Vendor Management, Property & Casualty..., Management, Software Development, Strategic Planning, Analysis, C++, Team Leadership, Software Engineering, Insurance, Systems Engineering, Project Management, Requirements Analysis, Budgets, SDLC, CRM, Program Management, Customer Service, Business Development, Estimating, Team Building, Microsoft Office, Windows, Networking, Training, Contract Negotiation, Process Improvement, Property Claims, Insurance Adjusting, Flood Insurance, Technical Support, Xactimate, Insurance Claims, Microsoft Excel, Access, Java, C#, Visual Studio, Microsoft SQL Server, Database Design, Project Coordination, Personnel Management, Unix, C, Active Directory, Leadership
Education
Colorado State University-Pueblo 1997 — 2001
B.S., Mathematics
University of Southern Colorado 1997 — 2001
Bachelor's Degree, Mathematics, 3.3 gpa
Sedgwick March 2015 - Present
Sedgwick August 2013 - March 2015
Pilot Catastrophe Service December 2012 - May 2013
Pilot Catastrophe Service November 2012 - December 2012
Siemens Industry February 2011 - June 2012
Recology Golden Gate May 2010 - August 2010
California Department of Public Health March 2008 - March 2009
Skills
Customer Service, Microsoft Office, Outlook, Advertising, Microsoft Excel, Access, Team Building, PowerPoint, Negotiation, Retail, Photoshop, Analysis, Process Scheduler, Accounting, Windows 7, Time Management, Insurance, Software Documentation, Teamwork, Risk Management, Team Leadership, Claims Management, Administration, Policy, Health Insurance, Claim, Community Outreach
Education
Golden Gate University 2015 — 2018
Bachelor of Science (B.S.), Business Administration/ IT Concentration
Fisk University 2000 — 2002
Business Administration and Management, General
Coloplast July 2012 - Present
Actavis February 2008 - July 2012
Farmers Insurance & Financial Services November 2006 - February 2008
Pilot Catastrophe Service September 2005 - November 2006
AT&T March 2004 - September 2005
Skills
Urology, Gynecology, Urogynecology, Surgical Device Sales, Purchase Contracts, Implants, Biologics, Injectable, Disposables, Territory Management, Strategic Planning, Product Launch, New Business Development, Business Planning, Account Management, Business Networking, Cold Calling, Selling, Sales Management, Leadership, Business, Insurance, Health Insurance, Team Building, Property & Casualty..., Licensed Life & Health..., Commercial Insurance, Pharmaceutical Sales, Operating Room, Sales Force Development, Sales, Medical Devices, Healthcare, Management, Sales Effectiveness, Managed Care, Sales Operations
Education
Grand Canyon University 2011 — 2013
Master of Business Administration (MBA), 3.93/4.0
University of South Alabama 1998 — 2003
B.S., Finance
Texas Health Resources January 2013 - Present
Pilot Catastrophe Service October 2012 - 2013
Monroe Surgical Hospital January 2009 - October 2012
Skills
Energy Management, Project Management, Healthcare, Microsoft Office, Excel, Strategic Planning, Customer Service, Customer Relations, Word, Budgeting, Research, Hospitals, PowerPoint, Change Management, Process Improvement, Writing, Problem Solving, Administration, Team Building
Education
McMurry University 1993 — 1995
Bachelor of Science (BS), Secondary Education and Teaching
Abilene Christian University 1986 — 1991
Bachelor of Science (BS), Agriculture and Environmental Science
The Hanover Insurance Group November 2012 - Present
Precision Roof Contractors May 2012 - November 2012
Pilot Catastrophe Service February 2012 - April 2012
Quality 1st Roofing April 2011 - September 2011
Catastrophe Roofing October 2009 - April 2011
United States Air Force February 2003 - February 2009
Skills
Construction, Construction Management, Contract Management, Contractors, Process Scheduler, Contract Negotiation, Project Management, Microsoft Office, Budgets, Project Planning, Customer Service, Microsoft Excel, Negotiation, MS Project, Strategic Planning, Team Building, Microsoft Word, Residential Homes, Procurement, PowerPoint
Education
ITT Technical Institute-Kennesaw 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Computer Drafting & Design, 3.67
VeriClaim, Inc November 2011 - Present
Pilot Catastrophe Service September 2008 - October 2011
Pocono Family YMCA 2003 - 2008
Skills
Account Management, Claim, Claims Management, Customer Service, Insurance, Litigation Management, Microsoft Excel, Microsoft Word, Property, Property Damage, Team Building, Subrogation, Claim Investigation, Property
Education
East Stroudsburg University of Pennsylvania 2002 — 2007
Bachelors, Sports Management
Spring Grove Area High School 1998 — 2002
High School deploma
Nerium International July 2015 - Present
State Farm March 2005 - Present
Gailey Eye Clinic March 2004 - March 2006
Pilot Catastrophe Service October 2005 - December 2005
Chevys Fresh Mex Restaurant April 2003 - March 2004
Jerry's Grille April 2000 - April 2003
Daddios Bar May 1999 - May 2001
ElRoy's Bar May 1999 - May 2001
Skills
Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Leadership, Team Building, Public Speaking, General Insurance, Outlook, Access, Insurance, Strategic Planning
Education
Heartland Community College 2002 — 2003
Associate of Arts (A.A.), Mass Communication/Media Studies
Illinois State University 1999 — 2002
Mass Communication/Media Studies
Pilot Catastrophe Service March 2015 - Present
Best Buy October 2012 - January 2013
The Goodyear Tire & Rubber Company September 2007 - December 2011
The UPS Store October 2005 - October 2007
Skills
Management, Troubleshooting, Customer Service, Sales, Networking, Time Management, Computer Repair, Testing, Accounting, Customer Satisfaction, Team Leadership, Microsoft Office, Inventory Management, Process Improvement, Microsoft Excel, Leadership, Project Management, Team Building, Windows 7, Windows, Continuous Improvement, Computer Hardware
Education
University of South Alabama 2014 — 2015
Computer Science, A
Collin County Community College 2012 — 2014
Java and C++ Development, Computer Science, Sophmore
University of South Alabama 2008 — 2011
Communications, Public Relations, Advertising, and Applied Communication
Allstate 2014 - Present
Metropolitan Decor, Inc. 2007 - Present
Pilot Catastrophe Service 2004 - 2012
Metropolitan Designs & Decor 1997 - 2004
Skills
Customer Service, Sales, Marketing, Property & Casualty..., Insurance, Interior Design, Microsoft Office, Claims Management, Microsoft Excel, Real Estate, Retail, Microsoft Word, Negotiation, Photoshop, Digital Media, Media Planning, Marketing Strategy, Onboarding, Presentations, Presenter, Property Claims, Insurance Claims, Catastrophe, Graphic Design, Web Design, Computer Graphics Design, Press Releases, Press Kit Development, Media Relations, Business Development, Product Development, Sales Operations, Exterior Design, Dreamweaver, Logo Design, Residential Design, Landscape Design, Xactimate, Loss Mitigation, Mitigation, Water Damage Restoration, Employee Training, Program Development, Furniture, Customer Relations, Employee Engagement, Branding & Identity, Claims Handling, Claims Resolution, Auto Claims
Education
Brookhaven Community College
Georgia Perimeter College August 2011 - Present
Pilot Catastrophe Service August 2005 - August 2006
Skills
Music, Music Production, Singing, Microsoft Office, Piano, Composition, Pro Tools, Photoshop, Songwriting, Recording, PowerPoint, Music Theory, Microsoft Excel, Guitar, Microsoft Word, Social Media, Audio Engineering, Logic Pro, Studio Recording, Music Industry
Education
Georgia Perimeter College 2011 — 2012
El Camino College 2007 — 2010
Bridgewater Group, Inc. January 2013 - Present
Pilot Catastrophe Service November 2012 - December 2012
Cunningham Lindsey US, Inc. August 2005 - September 2012
Love, Barnes & McKew November 2002 - June 2005
Skills
Adjusting, Insurance Claims, Property Damage, Claims, Property & Casualty..., Commercial Claims..., Product Liability, Estimating, MSB Estimating, Xactimate Estimating, Homeowner's Claims..., General Liability, Mediation, Liability, Casualty, Insurance, Commercial Insurance, Investigation, Flood, Settlements, Personal Injury, Accident, Negotiation, Customer Service, Water Damage, Auto Liability, Claim
Education
Hamilton College 1998 — 2002
Bachelor Of Arts, Geology
Texas Workforce Commission 2015 - 2015
Texas Workforce Commission 2015 - 2015
Pilot Catastrophe Service April 2011 - November 2014
Shepherd's Gate Medical Clinic January 2014 - May 2014
AHC Convergent March 2010 - October 2010
Citigroup Mortgage October 2004 - December 2008
Sony Pictures Entertainment May 1995 - July 1997
Skills
Customer Satisfaction, Microsoft Office, Customer Service, Troubleshooting, Call Centers, Software Documentation, Organization Skills, Leadership, Follow-through Skills, Food Industry, Insurance, Property Claims, Auto Claims, Contents adjusting, Access, Computer Hardware, Data Entry, Leadership Development, Outlook, Process Improvement, Program Management, Training
Education
Arlington Career Institute
Certficate
City Colleges of Chicago-Harold Washington College
Liberal arts
Mountain View College
Culinary
North Central College
Liberal Arts
Zion Benton Township High School
High School Diploma
Secutor Insurance Agency, LLC June 2013 - Present
Everyone's Insurance November 2011 - June 2013
Pilot Catastrophe Service February 2010 - December 2012
AutoZone June 2009 - February 2010
Harrison Body & Radiator Shop November 2001 - July 2009
Skills
Auto Body, Management, Sales&Marketing, Insurance Adjusting, Insurance Agency..., Insurance Background, Automotive Products, Automotive Aftermarket, Purchasing, Planograms, Customer Satisfaction, Sales Management, CRM, Insurance, Customer Service, Business Development
Education
Sul Ross State University 1991 — 1993
History and English; Secondary Education, History and English; Secondary Education
Southwest Texas Junior College 1991 — 1993
English and History
Austin Community College 1989 — 1991
Communication and Theater
Concordia University-Austin 1988 — 1991
none, Communication and Pre-Seminary
Pilot Catastrophe Service June 2008 - Present
PDA Property Damage Appraisers October 2006 - June 2008
Education
Francis Marion University 1988 — 1992
BS, Political Science
Pilot Catastrophe Service October 2011 - Present
RBC October 2009 - September 2011
Education
Harding University 1987 — 1990
Business Management
Samford University 1986 — 1987
Business Management
Self Employed February 2015 - Present
Paul Davis Of Northeast Georgia November 2014 - Present
WRI Capial Group Inc. August 2012 - November 2014
WRI Capital Group, INC August 2012 - November 2014
Eagle Adjusting Services, Inc. August 2011 - 2014
Pilot Catastrophe Service July 2011 - 2014
Property Loss Services dba PLS Claims 2008 - 2014
Fearter and Thistle Photography 2008 - 2014
McRee Construction 1977 - 2014
Reliable Reports 2011 - 2012
Skills
Residential Homes, Foreclosures, Sellers, Real Estate, Investment Properties, Construction, Property, Strategic Planning, Real Estate Development, Renovation, Investors, Property Management, Residential Roofing, Residential Investment..., Residential property..., HAAG Engineering ..., Single Family Homes, Single family Real...
Education
Decatur High 1963 — 1967
Dekalb Community College
Pilot Catastrophe Service October 2011 - Present
Texas Fence Contractors December 2010 - December 2011
KB Home June 1999 - December 2006
Skills
Residential Homes, Process Scheduler, Contract Negotiation, Contract Management, Real Estate, Construction, Construction Management, Customer Service, Negotiation, Budgets, Team Building, Strategic Planning, Commercial Real Estate, Contractor Management, Contractors, Management, Project Estimation, Project Planning, Purchasing, Sales
Education
Iowa State University 1980 — 1985
Bachelor's degree, Business Administration and Management, General
Iowa State University - College of Business 1980 — 1985
BBA, Management
OWNER March 2013 - Present
Chubb Insurance Company of Europe April 2009 - May 2012
Chubb April 2009 - May 2012
Pilot Catastrophe Service January 2007 - April 2009
Farmers Insurance January 2006 - January 2007
Farmers Insurance January 2004 - January 2005
Skills
Commercial Insurance, Team Building, General Insurance, Liability, Claim, C#, Microsoft SQL Server, Java Enterprise Edition, Microsoft Office, Training, Property & Casualty..., Customer Service, Team Leadership, Claims Management
Education
Baylor University 1984 — 1989
Bachelor's Degree, Computer Science and Psychology
Dulles High School 1981 — 1984
STORMCO INC. 2004 - Present
Pilot Catastrophe Service 2005 - 2006
Integrity Roofing Services 2001 - 2004
Skills
Licensed adjuster for..., Proficient in Xactimate..., 11yrs experience
Education
Blinn College
University of Houston
NY Air National Guard, 109th Airlift Wing August 2014 - Present
NY ANG 109th Airlift Wing October 2013 - Present
Stratasys April 2007 - August 2014
Joy Mining Machinery April 2006 - March 2007
Pilot Catastrophe Service October 2005 - March 2006
GGS Technical Publications 2003 - September 2005
SPX Valley Forge May 2000 - February 2002
Stratasys September 1997 - April 2000
EDS Group 1995 - 1997
United States Air Force March 1984 - July 1995
Skills
Electronics, Technical Writing, Hands-on Training, Microsoft Office, Adobe Acrobat, FrameMaker, Hardware, Mechanical Aptitude, FMEA, Technical Documentation, Technical Communication, Rapid Prototyping, Troubleshooting, Medical Devices, Field Service, 3D Printing, Creative Problem Solving, Computer Hardware..., Customer Service, Electrical..., German, Editing, Aircraft Maintenance, Personality, Calm, Friendly Demeanor, Common Sense, Empathy, Reasoning Skills, Networking, Additive Manufacturing, Critical Thinking, Arbortext Epic Editor, Salesforce.com, Avionics, Friendly Personality, OS/2, Windows, Insurance Adjusting, Property Claims, Military Experience, Construction, Handyman Services, Fixer Uppers, Plumbing, Carpentry, Electricians, Computer Repair, Network Hardware, English grammar
Education
Saint Leo University 1992 — 1994
BA, Human Resources Management, Magna cum Laude
Community College of the Air Force 1988 — 1993
AAS, Avionics Systems Technology
Pilot Catastrophe Service June 2004 - Present
Amarillo Independant Schools June 1994 - June 2004
Skills
Insurance, Claims Management, General Insurance, Liability, Commercial Insurance, Casualty, Commercial Lines, Legal Liability, Underwriting, Property Damage
Education
West Texas A&M University 1971 — 1972
Amarillo College 1970 — 1972
Pilot Catastrophe Service September 2012 - Present
SP Engineering May 2012 - July 2012
Ideal tech August 2010 - May 2012
HHB P.C. October 2007 - April 2010
Lowes Home Improvement July 2005 - October 2007
Skills
AutoCAD, MS Office Suite, Adobe Creative Suite, Plumbing Design, Revit, Sustainable Design, MEP, Residential Design, Interior Design
Education
Westwood College of Technology 2009 — 2010
Bachelor of Applied Science (BASc), Interior Design
George C Wallace State Community College-Selma 2001 — 2005
Associate of Science (A.S.), CAD/CADD Drafting and/or Design Technology/Technician
Morgan Academy
Worley Catastrophe Response, LLC January 2014 - Present
Pilot Catastrophe Service 2012 - 2014
ACCC May 2012 - December 2012
Esurance Insurance Inc June 2006 - March 2012
Safeco Insurance Company January 2006 - June 2006
Allstate Insurance Company August 2003 - January 2006
Publix Grocery Store July 2001 - August 2003
Skills
Property & Casualty..., Licensed (DE, GA, KY,NC..., Outlook, Word, Excell,..., Subrogation, Liability, Claim, Adjusters, Injury, Personal Injury, Casualty, Claim Investigation, Liability Analysis, General Insurance, Insurance, Claims Handling, Property Damage, Auto Claims, Claims Management, Claims Resolution, Property Claims, Training, Casualty Claims, Call Centers, Homeowners, Risk Management, Settlement, Claims Investigations, Customer Service, Insurance Adjusting, Xactimate, Casualty Insurance
Education
Clayton State University 2013 — 2017
BSN
Georgia Perimeter College 2010 — 2014
Valley View high School 1997 — 2001
High School Diploma
Rowe Construction 1964 - Present
Pilot Catastrophe Service September 2008 - August 2012
Skills
Claim, Claims Management, Construction Management, Construction, Contractors, Project Estimation, Contract Management, Concrete, Residential Homes, Renovation, Subcontracting, Contract Negotiation, Restoration, Process Scheduler, Project Bidding, Change Orders, Value Engineering, Carpentry, Pre-construction, Framing, Cost Management
Education
Horry-Georgetown Technical College 1988 — 1990
1 year, Civil Engineering
Boston Trade high school 1957 — 1960
Boston Trade High School
Travelers August 2010 - Present
Pilot Catastrophe Service September 2003 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Photoshop, Outlook, Windows, Teaching, Claim, Property Claims, Insurance, Commercial Insurance, Access, Property, General Insurance
Education
Arizona State University
Bachelor of Arts (B.A.), Communication, General
Northern Arizona University
Pilot Catastrophe Service 2009 - Present
Skills
Customer service, xactimate, Estimating, Following Up, Insurance Adjusting, Loss Adjusting, Construction Management, Sales Management, Team Leadership, Flexibility, Ethical Decision Making, Can Do Approach, Fairness Opinions, Property & Casualty..., Claim, Casualty
Education
Howard Payne University 1980 — 1984
BBA Marketing and General Business, Business, Management, Marketing, and Related Support Services
Pilot Catastrophe Service May 2011 - Present
Associated Wholesale Grocers June 2009 - May 2011
Bond Builders Inc May 2008 - June 2009
United States Marine Corps September 1997 - April 2008
United States Marine Corps May 2005 - January 2007
Education
Bellevue University 2004 — 2009
Bachelor of Science (BS), Business Information Systems Management, 3.2
Primerica March 2012 - Present
Pilot Catastrophe Service 2012 - 2013
Pilot Catastrophe Service 2012 - 2013
Pilot Catastrophe Service 2012 - 2013
NaphCare, Inc. August 2012 - October 2012
Blue Cross Blue Shield of Alabama June 1999 - March 2012
Skills
Payroll, Customer Service, Finance, Life Insurance, Claim, Insurance, Long-term Care, Health Insurance, Employee Benefits, Courts, Retirement, Property & Casualty...
Education
Grand Canyon University 2011 — 2012
Pilot Catastrophe Service August 2004 - Present
Allstate Insurance Company February 1984 - April 2004
Skills
Property Damage, Claims Management, Commercial Insurance, Property & Casualty..., Claim, Insurance, Subrogation, Casualty Insurance
Education
Indiana State University 1975 — 1979
Bachelor's degree, Marketing and Finance
Eberl Claims Service Inc. 2012 - Present
Pilot Catastrophe Service September 2005 - July 2012
Education
Baylor University 1969 — 1973
Bachelor of Arts
Pilot Catastrophe Service September 2014 - Present
Ft Smith Petro Enviromental 2011 - 2012
Skills
Supervisory,..., Strategic Sourcing, Transportation, Purchasing, Sales, Procurement, Global Sourcing, Materials Management, Supply Chain, Supply Chain Management, Supply Management, Budgets
Education
Arkansas Tech University 1978 — 1981
Business and Education
Westark Community College 1978 — 1980
Associates in Arts, Business Administration and Management, General
Pilot Catastrophe Service April 2011 - April 2013
Catastrophe Management Solutions March 2010 - April 2011
Alabama State University August 2006 - July 2009
INFONXX July 2005 - October 2005
Walmart July 2004 - July 2005
Burger King Corporation November 2003 - July 2004
Skills
Human Resources, Insurance
Education
Alabama State University 2006 — 2010
Bachelor of Business Administration (B.B.A.), Business Management
Northwest Vista College 2004 — 2006
Associate's Degree, Business Administration
Pilot Catastrophe Service 2012 - Present
RGIS September 1983 - May 2011
Skills
Marketing Communications, Project Management, Selling Skills, Team Leadership, Communication, Insurance
Education
Fayetteville Technical Community College 1980 — 1983
Associate's degree, Business Administration and Management, General
Coca-Cola Enterprises September 2014 - Present
Coca-Cola Enterprises May 2012 - Present
Coca-Cola Enterprises August 2013 - September 2014
Owl Transportation Inc. March 2007 - October 2010
Pilot Catastrophe Service September 2005 - August 2007
Masco Corporation May 1997 - March 2004
Skills
Leadership, Management, Sales, Manufacturing, Warehouse Management, 5S, Human Resources, Customer Satisfaction, SAP, Inventory Control
Education
DeVry University-Georgia 2006 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Dickey Anderson School of Insurance 2005 — 2005
License, Insurance
IEM September 2013 - Present
Command Claims March 2013 - December 2013
E. A. RENFROE April 2010 - December 2013
Takoda Adjusting and Home Services, LLC November 2009 - December 2013
American Strategic Insurance June 2013 - September 2013
Pilot Catastrophe Service February 2012 - January 2013
Skills
Property & Casualty..., Claim, Claims Management, Liability, Insurance, Commercial Insurance, Property Claims, Xactimate, Property Damage, Claims Handling, Auto Claims, Claims Resolution, Subrogation, Claim Investigation, Commercial Claims, Claims Investigations, FEMA Elevation..., Disaster Response, Disaster Recovery, Resource Mobilization, Special Investigations, Recorded Statements, Wind Mitigation, Team Building, Negotiation, Training, Project Management, Program Management, Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, Adjustments
Education
Howard Payne University
Bachelor of Business Administration (B.B.A.)
Tarleton State University
Master of Business Administration (MBA), Business Administration, Management and Operations
Disney's Lake Buena Vista Golf Course January 2014 - Present
Nike January 2014 - Present
Pilot Catastrophe Service 2004 - 2012
Education
Golf Academy of America-Altamonte Springs 2012 — 2013
Dickey's Barbecue Restaurants, Inc. November 2013 - Present
Homestyle Dining Co. LLP February 2010 - November 2013
Pilot Catastrophe Service June 2008 - February 2010
Metromedia Restaurant Group - Steak & Ale December 2006 - May 2008
Cracker Barrel May 1996 - November 2006
Braum's Ice Cream & Dairy Stores October 1991 - May 1996
United States Air Force January 1984 - November 1991
Skills
P & L Ownership, Food & Beverage, Cross-functional Team..., Restaurant Management, Local Marketing, Management Development, Job Coaching, Employee Training, P&L Financial Management, Multi-Unit Operations, Operations Management, Leadership, Coaching, Training, Management, Restaurants, P&L Management, Catering, Customer Service, Food, Inventory Management, P, Team Building
Education
Northeastern Oklahoma A&M College
Hawaii Pacific University
Mobile County Sheriff's Office November 2014 - Present
Pilot Catastrophe Service August 2011 - November 2014
Alorica June 2009 - August 2011
SHOE SHOW, INC. July 2008 - January 2009
Skills
Customer Service, Customer Oriented, Customer Satisfaction, Microsoft Office, Microsoft Word, Microsoft Excel, Typing, Data Entry, Office Equipment, Front Office, Insurance, Property & Casualty..., Retail, Cashiering
Education
Fort Hays State University 2014 — 2017
Bachelor of Technology (B.Tech.), Web Development
Pilot Catastrophe Service May 2011 - Present
FLUOR Govt. Group & Pilot Catastrophe Services October 2008 - Present
Pilot Catastrophe Service March 1994 - Present
Spirit Adjusting Solutions January 2003 - October 2008
R&F Restoration Inc. July 1994 - March 2003
Skills
Construction Management, Microsoft Excel, Negotiation, Management, Property & Casualty..., Renovation, Insurance, Claims Management, Microsoft Office, Small Business, Xactimate, Disaster Recovery, Customer Service, Microsoft Word, NFIP, Risk Assessment, Construction, Project Planning, Consulting, Compliance, Project Management, Office Management, Quality Assurance, Quality Control, Quality Management, Technical Writing, Claim, FEMA PA, Communication, General Insurance
Education
Florida Technical College 1986 — 1988
., Electrical, Electronic and Communications Engineering Technology/Technician, 3.8 GPA
Florida Technical College 1984 — 1986
Electronic Technology, Electronics, Diploma