Pilot Catastrophe Services, Inc.
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Pilot Catastrophe Services, Inc. Employees
The Walch Group December 2007 - Present
Aplin Peer & Associates, Inc. March 2011 - October 2013
H2O Partners, Inc. January 2009 - December 2011
Allied American Adjusting July 2010 - February 2011
Pilot Catastrophe Services, Inc. August 1989 - December 2007
Mass Mutual 1985 - 1989
Alabama State Port Authority 1981 - 1985
Skills
Liability, Claim, Adjustments, Risk Management, Property & Casualty..., Claims Management, Mediation, Insurance, Commercial Insurance, Property Claims, General Insurance, Flood, Workers Compensation, Management, Underwriting, Pensions, Property Damage, Legal Liability, Casualty, Subrogation, Customer Service, Claim Investigation, Negotiation, Reinsurance, Litigation Management, Professional Liability, Homeowners, Commercial Lines, Mold Remediation, Financial Risk, Water Damage, Marketing, Term Life Insurance, Life Insurance, Health Insurance, Xactimate, Fixed Annuities, Brokers, Insurance Law, Policy, Casualty Insurance, Training, Team Building, Claims Handling, Strategic Planning, Flood Management, Flood Insurance
Education
Spring Hill College 1977 — 1981
Business and Economics
Claim Adjustment Specialists April 2012 - Present
Pipping Painting, Inc. February 2001 - March 2012
Pilot Catastrophe Services, Inc. September 2009 - August 2011
Skills
Insurance, Claims Review, Training, Xactimate, Xactanalysis, Outlook, Microsoft Word, Insurance Adjusting, Claim, Claims Handling, Property Claims, Simsol, Social Media, Customer Service, Cosmetology, Hair Cutting, Razor Cutting, Hair Straightening, Corrective Color, Cosmetics, Skin Care, Bartending, Waitressing, Property Damage, Claims Management, Claim Investigation, Subrogation, Workers Compensation, General Insurance, Adjustments, Investigation, Adjusters
Education
Property Adjusting Academy 2011 — 2011
All Lines Insurance Adjuster, Property Damage, Pass
Aveda Institute-Minneapolis 1996 — 1998
Master Cosmetology, Cosmetology/Cosmetologist, General
Munster High School 1992 — 1996
General Studies, General Studies
Pilot Catastrophe Services, Inc. October 2012 - Present
O.C.D. Services January 2007 - January 2014
Aesthetician, Make-up Artist, Event Planner August 2002 - January 2007
Skills
Real Estate, Construction, Strategic Planning, Residential Homes, Contract Negotiation, Team Building, Contract Management, Budgets, Negotiation, Construction Management, Interior Design, Purchasing, Commercial Real Estate, Microsoft Office, Renovation, Sellers, Team Leadership, Customer Service, New Business Development, Foreclosures, Contractors, Process Scheduler, Management, Training, Insurance, Project Planning
Education
James H Faulkner State Community College 2000 — 2002
Business Administration
Tuscaloosa County High School 1998 — 2000
University of Alabama
Management Information Systems
Cunningham Lindsey May 2009 - Present
Pilot Catastrophe Services, Inc. September 2005 - April 2009
Skills
Xactimate, SIMSOL, MSB IntegriClaim, General Liability, Appraisal Services, Property-Commercial, Property-Residential, Flood, Earthquake, Builders Risk, Legal Liability, Claim, Construction Insurance, Claims Management, Appraisals, Property Claims, Property Damage, Subrogation, Casualty, Liability, Insurance, Loss Adjusting, Commercial Insurance, Claims Handling, Liability Analysis, Property & Casualty..., Adjustments, Commercial Lines, Claim Investigation, Adjusters, Insurance Adjusting, Professional Liability, Claims Resolution, General Insurance, Inland Marine, Litigation Management, Excess, Workers Compensation, Reinsurance
Education
University of North Florida 2000 — 2002
DIMONT July 2015 - Present
Clear Point Claims June 2015 - Present
Pilot Catastrophe Services, Inc. February 2015 - Present
Corinthian Colleges, Inc. July 2014 - February 2015
Wingspan Portfolio Advisors August 2013 - June 2014
TigerDirect.com February 2012 - March 2013
Kaplan August 2007 - March 2010
Skills
Estimates, Claims Management, Recruiting, Leadership, Customer Service, Management, Team Building, Sales, Training, Leadership Development, Customer Retention, Public Speaking, Customer Satisfaction, Marketing, Resume Writing, Human Resources, Interviews, Higher Education, Sales Operations, Graphic Design, Sales Management, Educational Management, Insurance Adjusting, Property Claims, Drawing, Strategy, Claims Handling
Education
Eastern Michigan University 1995 — 2000
Bachelor's degree, Marketing / Fine Arts Graphic Design
Adjuster Corps, LLC August 2011 - Present
Colorado Emergency Managers Association (CEMA) Conferrence February 2014 - February 2015
American Red Cross-Mile High Chapter 2010 - 2015
Pilot Catastrophe Services, Inc. November 2012 - June 2014
Emergency Management Summit 2013 - 2013
Mile High Adjusters 2010 - 2012
American Family Insurance January 2003 - August 2011
IMAX 1994 - 1998
Education
Colorado Division of Emergency Management Academy 2013 — 2014
Certification
FEMA - Emergency Management Institute (EMI) 2010 — 2013
Certificates - Advanced Professional Series & Professional Development Series
The Institutes 2013 — 2015
Red Rocks Community College 2010 — 2012
Associate of Arts and Sciences (AAS)
Arapahoe Community College 1997 — 1998
Certificate
Colorado Mountain College 1972 — 1974
Associate of Arts (A.A.)
Alameda Sr High 1970 — 1972
Utility Service Group June 2015 - Present
MRI Software LLC February 2015 - June 2015
EBSCO TeleServices October 2013 - October 2014
BEA Inc May 2012 - October 2013
Forest Laboratories February 2011 - May 2012
EBSCO TeleServices January 2008 - February 2011
Pilot Catastrophe Services, Inc October 2004 - November 2007
Skills
Account Management, Sales, Sales Presentations, Sales Process, Sales Management, Leadership, Solution Selling, Selling Skills, Sales Operations, B2B, Lead Generation, Competitive Analysis, Team Leadership, Product Launch, Trade Shows, Product Development, Product Management, New Business Development, Cold Calling, Event Planning, Customer Service, Recruiting, Training, Negotiation, Management, Direct Sales, Marketing, Marketing Strategy, Business Planning, Employee Training, Team Building, Market Research, CRM, Marketing Management, Product Marketing, Selling, Business Development, Business Strategy, Customer Satisfaction, Advertising, Marketing Communications, Strategic Partnerships, Customer Retention
Education
Malone College-MBA 2009 — 2011
Masters in Business Administration, MBA
The Ohio State University Fisher College of Business 2000 — 2004
Bachelor of Science in Business Administration, Marketing
Pilot Catastrophe Services, Inc. CAT Technology Process Team LeadAllstateNovember 2011 - Present
Skills
Computers, Learning Quickly, Highly Ambitious, Communication Skills, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Teamwork, PowerPoint, Time Management, Data Entry, Customer Satisfaction, Marketing, Outlook, Citrix, Virtual Desktop, Creative Solutions, People-oriented, Personal Development, People Development, Employee Training, Reporting, Property Claims, Claims Handling, Insurance, Management, Claim, Team Building, Training
Education
Arkansas Tech University 2003 — 2004
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
University of Arkansas Fort Smith 2001 — 2003
Associate of Arts (A.A.), Business Administration and Management, General
Rittman Mead 2012 - Present
Hungry For A Day May 2011 - Present
FilterSnap December 2014 - Present
sakonent 2011 - 2012
CD Group 2008 - 2011
Palladium Group, Inc. 2007 - 2008
Pilot Catastrophe Services, Inc. September 2005 - September 2007
Rock Solid Security Solutions, Inc. October 2004 - September 2005
NovaStar Home Mortgage December 2003 - September 2004
King’s Way Christian School August 2000 - December 2003
Skills
Business Intelligence, Business Development, New Business Development, Consulting, Professional Services, Start-ups, Analytics, OBIEE, Solution Selling, Non-profit Director, Entrepreneurship, Cloud Computing, Oracle Applications, Sales, Direct Sales, SaaS, Salesforce.com, B2B, Marketing, Business Strategy, Lead Generation, Sales Process, Demand Generation, CRM software, Cross-functional Team..., Business Process, Management, Social Media, ERP, Siebel, CRM, Microsoft CRM
Education
Kennesaw State University - Michael J. Coles College of Business
MBA, Marketing
Tennessee Temple University
BS, Business Management, Minor in Marketing
Pensacola Christian College
Marketing
Farmers Insurance Group February 2012 - Present
U.S. Adjusting Services, Inc. September 2008 - March 2012
Farmers Insurance August 2005 - September 2008
Pilot Catastrophe Services, Inc. March 1995 - August 2005
Skills
Insurance, Commercial Insurance, Settlement Agreements, Training, Claim, Xactimate, Employee Benefits, Management, Property & Casualty..., Selling, New Business Development, Recruiting, Professional Liability, Property Damage, Strategic Planning, Team Building, Risk Management, Casualty, Budgets, Process Improvement, Legal Liability, Public Speaking, General Insurance, Term Life Insurance, Liability, Commercial Lines, Homeowners, RV, Marine Insurance, Claim Investigation, Health Insurance, Umbrella Insurance, Litigation Management, Subrogation, Customer Service, Workers Compensation, Claims Handling, Claims Management, Underwriting, Adjustments, Negotiation, Life Insurance, Property Claims, Fixed Annuities, Renters, Motorcycle, Liability Analysis, Brokers, Claims Resolution, Casualty Insurance
Education
Sam Houston State University 1992 — 1998
Bachelor of Arts (B.A.), Communication and Media Studies
Pilot Catastrophe Services, Inc June 2010 - Present
Southwest Airlines November 2007 - February 2010
Brown and Brown Inc. June 2006 - July 2007
American Airlines February 2000 - May 2006
American Airlines 2000 - 2006
Skills
Insurance, Customer Service, Customer Satisfaction, Team Building, Management, Microsoft Excel, Analysis, Access, Microsoft Office, Marketing, Program Management, Call Centers, Process Improvement, Operations Management, Sales, Property & Casualty...
Education
Embry-Riddle Aeronautical University 1995 — 1999
Aviation Management, Business
Republic Finance LLC. July 2015 - Present
Alabama Central Credit Union November 2014 - Present
Dollar General 2014 - 2014
Pilot Catastrophe Services, Inc. August 2011 - July 2013
Mobile County Public School System February 2009 - September 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Team Building, Public Speaking, Management, Event Planning, Microsoft Word, Public Relations, Fundraising, Leadership, Community Outreach, Leadership Development, Nonprofits
Education
Western Governors University 2015 — 2016
Master of Business Administration (M.B.A.), Management and strategy
Western Governors University 2011 — 2014
Bachelor of Science Business Administration (B.S.B.A.), Business Administration and Management, General
Bishop State Community College 2008 — 2010
Associate of Arts (A.A.), General Studies
American Cancer Society July 2012 - June 2014
American Cancer Society January 2008 - July 2012
American Cancer Society October 2006 - January 2008
Pilot Catastrophe Services, Inc. September 2005 - February 2006
Skills
Analytics, Analysis, Data Analysis, Customer Relations, Marketing Strategy, Database Marketing, Segmentation, Consumer Insights, Siebel, Strategy, Business Intelligence, Strategic Partnerships, Marketing, Budget Monitoring, Budget Management, Budget Process, Project Management, Project Coordination, Requirements Gathering, Presentation Skills, Contract Management, Marketing Communications, Continuous Improvement, Vendor Relationship..., Vendor Contracts
Education
Roosevelt University
Bachelors of Professional Studies, Computer Science
Local Films August 2010 - Present
Turner Supply Company November 2009 - Present
NAPS: Southern Division August 2011 - January 2012
Haunted Southern Nights® October 2011 - December 2011
GHOTS August 2009 - August 2011
Carlisle Medical, Inc. October 2006 - November 2009
Pilot Catastrophe Services, Inc. October 2005 - October 2006
Odyssey Networking January 2005 - September 2005
Local Films September 1999 - June 2002
Skills
System Administration, Troubleshooting, Network Administration, Writing, Documentation, Problem Solving, Network Security, Server Administration, Technical Writing, Network Design, Testing, Software Installation, Editing, Event Management, Martial Arts, End User Support, Technical Management, Technical Staff..., Help Desk Management, Firewall Administration, Social Engineering, IT Asset Management, Windows Security, Cable Management, Strategic Planning, Kung Fu, Project Planning, Project Implementation, Programming, Social Media, Social Networking, Consultation, Virtualization, Paranormal Investigation, Team Leadership, Organizational..., Marketing, Evaluation, Acting, First Aid, Software Documentation, Adult CPR, Cpr Certified, Red Cross Certified, Firewalls, Help Desk Support, Information Technology, Management, Servers, Technical Support
Education
University of South Alabama 1997 — 2012
Electrical/Computer Engineering, Management
University of Alabama 1998 — 2003
Bachelor of Science, Computer Science
Chiba University (千葉大学) 2000 — 2000
Business
Faith Academy 1992 — 1998
High School, Honors Program
Ottolino Consulting February 2013 - Present
Monarch Business Resiliency, Inc. November 2006 - September 2013
Gulf Coast Claims Facility June 2010 - September 2012
Pilot Catastrophe Services, Inc. August 2005 - November 2006
Oral and Maxillofacial Surgery Associates, PC June 1996 - August 2006
Skills
Business Intelligence, Disaster Recovery, Contingency Planning, Project Management, Business Continuity, Consulting, Process Improvement, Vendor Management, ITIL, Business Continuity..., Leadership, Program Management, Information Technology, Management, Change Management, Strategic Planning, Policy, Integration, Professional Services, Business Analysis, Governance, Analysis, IT Strategy, Team Building, IT Management, Risk Management, Security, Cloud Computing
Education
University of South Alabama 1985 — 1990
BS, Accounting and Finance
University of South Alabama 1985 — 1990
Bachelor of Science (BS), Accounting and Finance
Northern Illinois University 1982 — 1983
Northern Illinois University 1982 — 1983
Deloitte January 2014 - Present
Marymount University June 2012 - Present
MicroStrategy February 2013 - January 2014
PwC July 2012 - February 2013
Microsoft March 2011 - March 2012
Pilot Catastrophe Services, Inc August 2004 - November 2010
Kelly Services June 2000 - August 2004
Skills
Customer Service, Outlook, Word, Data Entry, Problem Solving, Administrative Support, Research, PowerPoint, Microsoft Office, Team Building, Access, Editing, Fundraising, Performance Management, Strategic Planning, Insurance, Risk Management, Microsoft Excel, Budgets, Microsoft Word, Administrative..., Recruiting, Training, Human Resources, Interviews, Software Documentation, Process Scheduler, Resource Management, Project Management, Compliance, Scheduling, Supervisory Skills, Mentoring, Event Planning, Excel, Event Management, Budgeting, Inventory Management, Social Media, Visio, Database Administration, Documentation, Coordination, Interviewing, Operational Risk..., Data Analysis, Management, Team Leadership, Process Improvement, Proposal Writing
Education
University of Phoenix 2009 — 2011
MASTER OF SCIENCE, ADMINISTRATION OF JUSTICE AND SECURITY
University of Nevada-Las Vegas 2002 — 2007
Bachelors of Arts, Political Science
WellPoint September 2013 - Present
CSS Health Technologies September 2012 - November 2013
Computer Programs and Systems Inc. May 2009 - September 2012
Pilot Catastrophe Services, Inc. October 2007 - May 2009
Skills
Training, Training Needs Analysis, Needs Analysis, Technical Writing, Curriculum Design, Team Building, Customer Service, Strategic Planning, Health Insurance, Business Analysis, Process Improvement, Insurance, Microsoft Excel, PowerPoint, Outlook, Microsoft Office, Microsoft Word, Adobe, Dreamweaver, Camtasia Studios, Articulate Online, Articulate Storyline, Healthcare Information..., Adobe Creative Suite, E-Learning, eLearning, Camtasia, Visio, Troubleshooting, Sales, Leadership, Program Management, Project Management, CRM
Education
University of South Alabama 2009 — 2012
Instructional Design and Development, Higher Education/Higher Education Administration
Auburn University 2004 — 2007
Bachelor of Business Administration (B.B.A.), Finance
O-Rob & Associates, LLC. March 2013 - Present
Pilot Catastrophe Services, Inc. August 1992 - March 2013
Pilot Catastrophe Service August 1992 - March 2013
USAA February 1987 - September 1992
AIA Services, Inc April 1983 - February 1987
GAB Robins June 1977 - April 1983
Skills
Project Management, Litigation, Supervisory Skills, Claim, General Insurance, Construction, Risk Management, Claim Investigation, Management, Claims Management, Commercial Insurance, Insurance, Property & Casualty..., Team Building, Customer Service, Operations Management, Contract Negotiation, Training, Process Improvement, Public Speaking, Emergency Management, Contract Management, Negotiation, Environmental Awareness, Rotary Wing (Helicopter..., Licensed in 12 Sates, Flood Certified--NFIP, Commercial Lines
Education
REGIS UNIVERSITY—COLORADO SPRINGS, CO—BUSINESS AND LAW 1998 — 1999
Studies, Business/Commerce, General, and Business Law
Our Lady of the Lake University 1988 — 1989
Study in the field of Business and Business Law
LB Wallace University 1972 — 1973
Business and Business Law
Officer Candidate School--US Army 1967 — 1968
Graduated 2Lt--Infantry, Combat Tactics
US Army Corps of Engineering 1970 — 1993
Yes, Engineering and Business
Hancock Insurance Agency June 2013 - Present
Pilot Catastrophe Services, Inc July 2007 - June 2013
The American Equity Underwriters, Inc November 2005 - July 2007
Stewart Sneed Hewes a division of BancorpSouth Insurance June 2004 - November 2005
SAFECO Insurance Company August 2001 - July 2003
PEMCO Insurance Companies August 2000 - August 2001
Northwest Missouri State University January 2000 - May 2000
American Family Insurance Company October 1998 - January 2000
Skills
Insurance, Underwriting, Software Documentation, Time Management, Property & Casualty..., Claim, General Insurance, Commercial Insurance, Process Improvement, Risk Management, Health Insurance, Workers Compensation, Commercial Lines, Training, Casualty, Property Damage, Liability, Subrogation, Claims Management, Property Claims, Customer Service, Legal Liability
Education
The National Alliance for Insurance Education & Research 2001 — 2005
CIC
Northwest Missouri State University 1997 — 1999
MBA
Southeast Missouri State University 1980 — 1982
BS
Northern Virginia Community College 1979 — 1980
AS
Walmart Corporation Accounting Division December 2006 - May 2009
Pilot Catastrophe Services Inc October 2004 - January 2005
Allstate Insurance Corporation December 1988 - October 2001
Education
Houston Community College
Insurance
Memorial Senior High School
diploma, General
South Texas Junior College
Sociology
Evers & Associates January 2012 - Present
Pilot Catastrophe Services, Inc. January 2009 - Present
Newk's Express Cafe January 2008 - January 2011
The Hudson Group, Inc. January 2005 - January 2009
Cafe Venice Restaurant January 1998 - January 2008
Education
Southern Methodist University - Cox School of Business 1986 — 1990
Bachelor of Arts (B.A.), Business/Commerce, General, 3.2
Darlington School 1983 — 1986
High School Diploma, 3.5
Shafer Woods August 2009 - Present
Cunningham Lindsey September 2008 - Present
Allstate April 2008 - April 2010
Pilot Catastrophe Services, Inc March 2003 - April 2008
B&B Motor Co January 1990 - January 2002
Education
Tarleton State University
Business Mgmt
Weatherford College
General Studies
Revenew International November 2010 - Present
BP America May 2008 - September 2010
BP America February 2005 - May 2008
Pilot Catastrophe Services, Inc September 2004 - February 2005
Trustmark South of Alabama Inc December 2003 - March 2004
Austal USA, LLC January 2002 - December 2003
International Paper Company May 1998 - July 2001
Education
University of South Alabama
Bachelor of Science, Accounting
Pilot Catastrophe Service August 2005 - Present
PILOT CATASTROPHE SERVICES, INC January 2005 - Present
PBExpress of Atlanta February 1995 - July 1999
Skills
Property & Casualty..., Liability, Claim, Casualty, Automotive Aftermarket, Automotive
Education
University of New Orleans
Pilot catastrophe Services, Inc. 1990 - Present
Education
St. Clair College
Allied Barton Security Services January 2013 - Present
Pilot Catastrophe Services, INC November 2012 - Present
Pilot Catastrophe Service 2012 - Present
Watkins Security Agency October 2012 - November 2012
New Horizon Security Services August 2011 - September 2012
Anthony L. Woolford January 2011 - September 2011
Watkins Security Agency September 2007 - December 2010
Custard Insurance Adjusters April 2007 - November 2008
Capital City Restoration & Reconstruction January 2006 - March 2007
The Hartford Insurance Company September 1999 - December 2005
Skills
Claim, Property & Casualty..., Claims Management, Casualty, Insurance, Liability, Property Damage, Commercial Insurance, Commercial Lines, General Insurance, Subrogation, Claim Investigation, Claims Handling, Property Claims
Education
All
No Degree, Certified Adjuster
Vale Training Solutions
Norfolk State University
No Degree
Tidewater Community College
No Degree, Architectural and Mechanical Drafting
Pilot Catastrophe Services inc. August 2005 - Present
Education
Amon Cater Riverside High School, Fort Worth, Texas 1969 — 1973
Texas Christian University
Pilot Catastrophe Services Inc. March 2011 - Present
Dacon Industries, Co. January 2006 - April 2009
Custom Construction March 1995 - February 2006
Stage Stores March 1995 - June 1996
Rent-A-Center February 1993 - December 1994
Skills
Customer Service, Leadership, Problem Solving, Property & Casualty..., A/R Collections, Management, Retail, Insurance, Claim, Negotiation, New Business Development, Outlook, Customer Satisfaction, Change Management, Microsoft Word
Education
Stephen F. Austin State University
Bachelor of Business Administration (BBA), Business Administration, Management and Operations, 3.9