Pinnacle Claims Management, Inc.
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Pinnacle Claims Management, Inc. Employees
Keenan and Associates October 2014 - Present
Pinnacle Claims Management, Inc. November 2010 - October 2014
Western Growers November 2010 - October 2014
Zenith American Solutions / American Benift Plan Administrators 2007 - 2010
Global Procurement Soultions, Inc. January 2002 - May 2006
Consumer Electronic Las Vegas September 1999 - December 2001
Skills
Executive Management, Business Analysis, Financial Analysis, Project Management, Management Consulting, Operations Management, Requirements Gathering, Process Improvement, Change Management, Health Insurance, Employee Benefits, Insurance, Benefits Administration, Budgets, Strategic Planning, Healthcare, Management, Vendor Management, HIPAA, Pensions, Leadership, SDLC, Financial Modeling, Operating Budgets, Finance, COBRA, Business Strategy, Resource Management, Analysis, Strategy, Defined Benefit
Education
University of Nevada-Las Vegas - College of Business 2006 — 2008
Master of Business Administration (M.B.A.), Finance
University of Nevada-Las Vegas
Bachelor of Arts (B.A.), Mathematics
Knowledge Learning Corporation October 2006 - Present
Sedgwick CMS March 2003 - October 2006
Pinnacle Claims Management, Inc. January 2001 - March 2003
Nationwide Insurance January 1995 - December 2000
Skills
Liability, Workers Compensation, Claims Management, Insurance, Property & Casualty..., Risk Management, Litigation Management, Litigation, General Insurance, Mediation, Legal Liability, Product Liability, Customer Service, Team Building, Employee Benefits, Claim
Education
New York Institute of Technology 2007 — 2009
MBA, Risk Management
Oregon State University 1988 — 1993
BA, English
Health Net August 2015 - Present
California Department of Managed Health Care September 2014 - 2015
Pinnacle Claims Management, Inc. July 2013 - July 2014
OptumHealth August 2011 - August 2012
Monarch HealthCare June 2006 - August 2011
State of California June 2003 - September 2004
Skills
Medicaid, Case Managment, Healthcare, Healthcare Management, Nursing, Hospitals, Managed Care, HIPAA, Healthcare Information..., Quality Improvement, Medicare, Clinical Research, CPT, Public Health, Medical Terminology, Software Documentation, Data Analysis, Process Improvement, Mental Health, PowerPoint, Insurance
Education
Boston University 2012 — 2015
Master's Degree, Business Continuity, Security & Risk Management
Christian Brothers High School, Sacramento, California 1997 — 2001
High School, High School/College Preparatory
University of La Verne
Bachelor of Science, Organizational Management
United Agricultural Benefit Trust November 2010 - Present
Pinnacle Claims Management, Inc. June 2008 - November 2010
Hoag Hospital June 2007 - June 2008
Skills
Insurance, Managed Care, Healthcare, Sales Management, Strategic Planning, Business Development, Sales, Account Management, Leadership, Underwriting, Team Building, Risk Management, Start-ups, Brokers, Selling, Executive Management, Strategy, Training, Life Insurance
Education
Thunderbird School of Global Management
MIM, International Marketing
University of California, Los Angeles
BA, Latin American Studies
Webb
Pinnacle Claims Management, Inc. 2013 - Present
The O'Donnell Group Inc. April 2011 - May 2013
TSG Water Resources, Inc. 2008 - 2010
The Professional Image, Inc. 2007 - 2007
Lowe Enterprises 2005 - 2007
Orange County Register 2004 - 2005
Skills
Proficient in Microsoft...
Education
California State University-Fullerton
Bachelors of Arts, Communication, General
Pinnacle Claims Management, Inc. October 2013 - Present
Select Staffing February 2013 - October 2013
Houghton Mifflin Harcourt June 2012 - September 2012
ESI International (Citystaff DC) September 2011 - May 2012
George Washington University; Office of Admissions November 2009 - May 2012
George Washington University; Office of Alumni Relations February 2010 - February 2012
GALA Hispanic Theatre January 2010 - May 2010
George Washington University; Department of English September 2008 - April 2010
The AIDS Support Organization (TASO) July 2009 - August 2009
The AIDS Support Organization (TASO) May 2009 - August 2009
Skills
Non-profits, Public Speaking, Editing, Social Media, Blogging, Higher Education, Nonprofits, Research, Event Planning, PowerPoint, Teaching, Fundraising, Program Development
Education
The George Washington University 2006 — 2011
Bachelor of Arts (BA), English Language and Literature/Letters
BenefitMall March 2014 - Present
Pinnacle Claims Management, Inc. February 2013 - February 2014
Pinnacle Claims Management, Inc. May 2011 - February 2013
Kaiser Permanente May 2005 - May 2010
LA Fitness August 2004 - May 2005
US Army August 1993 - August 2004
Skills
Health Insurance, Brokers, Insurance, Employee Benefits, Managed Care, Underwriting, Health Savings Accounts, Account Management, COBRA, Disability Insurance, Sales, Workers Compensation, Healthcare, Term Life Insurance, Business Development, Life Insurance, Reinsurance, Leadership, Marketing, Long-term Care, Claims Management, Group Insurance, HMO, Medicare, Flexible Spending..., Accident, Universal Life, Health Care Reform, Cafeteria Plans, PPO, Whole Life, Long Term Care Insurance, Claim
Education
Saint Thomas Aquinas College
Bachelor of Science (BS), Business Administration and Management, General
Pinnacle Claims Management, Inc. October 2014 - Present
Communications by Cher January 2000 - Present
JIPC Management October 2013 - September 2014
PacifiCare Health Systems 1997 - 2000
PacifiCare Behavioral Health January 1995 - June 1997
Southern California Edison (SCE) January 1992 - January 1995
Skills
Writing Skills, Public Speaking, Public Relations Skills, Blogging, Public Relations, Newsletters, Press Releases, Small Business, Freelance Writing, Facebook, Media Relations, Copywriting, Speech Writing, Corporate Communications, Copy Editing, Social Media Marketing, Social Media, Marketing, Writing
Education
California State University-Fullerton 1983 — 1986
Bachelor of Arts, Communications/Public Relations
Mt. Whitney High School 1978 — 1981
HIgh School Diploma
Pinnacle Claims Management, Inc. August 2014 - Present
Pinnacle Claims Management, Inc. March 2014 - August 2014
Pacific Life July 2013 - January 2014
H & S Ventures 2004 - 2013
United States Marine Corps February 2003 - September 2004
United States Marine Corps November 1997 - November 2001
Skills
Executive Protection, Surveillance, Security, SharePoint, Close Protection, Security Management, Protection, Financial Reporting, VBA, Financial Accounting, Tax Accounting, Internal Controls, Internal Audit, Cost Accounting, Bank Reconciliation, Microsoft Excel, US GAAP, Office Management, Office 2010, MS Excel Pivot Tables, Team Management, Administrative Work, Microsoft Office, Windows 7, Office Administration, Disaster Response, First Responder, Threat Management, Threat Analysis
Education
Southern New Hampshire University 2014 — 2015
Masters of Accounting, Accounting and Finance
Arizona State University 2012 — 2013
Bachelor of Arts (BA), cum laude, Liberal Studies/ Concentration in Business Administration, 3.40
Orange Coast College 2002 — 2004
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Western Growers December 2012 - Present
Pinnacle Claims Management, Inc. December 2012 - Present
Liberty Dental Plan May 2010 - December 2012
United Health Group September 2009 - December 2009
South Counties Pediatric Critical Care August 2008 - January 2009
efinance May 2007 - August 2007
Lennar February 2005 - December 2005
Disneyland Resort July 2002 - December 2004
Skills
Process Improvement, Microsoft Excel, Strategic Planning, Project Management, Insurance, Microsoft Office, Business Analysis, Management, Vendor Management, Six Sigma, New Business Development, Customer Service, Leadership, Health Insurance, PowerPoint, Team Building, Healthcare, Public Relations, Microsoft Word, Access, Outlook, Risk Management, Analysis, Training, Marketing, HIPAA, Market Research, Marketing Communications, Budgets
Education
California State University-Fullerton
BA, Business Finance
Pinnacle Claims Management, Inc. March 2014 - Present
Aetna November 2012 - February 2014
Kaiser October 2012 - November 2012
LISI September 2011 - June 2012
Aetna November 2001 - August 2011
Skills
Communication Skills, Building Relationships, Problem Solving, Work Ethic, Team-oriented, Sales, Sales Motivation, AHIP Certified, Health Savings Accounts, Microsoft Word, Sales Presentations, Employee Benefits, Brokers, Customer Service, Microsoft Excel, New Business Development, Disability Insurance, Healthcare, Claim, Life Insurance, Health Insurance, Insurance, Dentistry, Benefits Administration, Outlook, Group Medical, Selling, COBRA, Workers Compensation, Medicare, Account Management, Flexible Spending..., Health Care Reform, Term Life Insurance
Education
2 years at Fresno City College
Fresno City College
Fresno Pacific University
Western Growers May 2003 - Present
Pinnacle Claims Management, Inc. May 2003 - Present
Woodruff, Spradlin & Smart May 1996 - June 2002
Skills
Litigation, Legal Research, Legal Writing, Employment Law, Civil Litigation, Intellectual Property, Corporate Law, Corporate Governance, Insurance Law, Licensing, Immigration Issues, Immigration Policy, California Labor Law, Employment-based..., Human Resources, General Corporate..., Agricultural Law, Public Speaking, Magazine Articles, Legal Advice, Traditional Labor Law, Litigation Management, Agriculture, Privacy Law, Legal Compliance, Class Actions, Contract Law, Trade Secrets
Education
University of the Pacific - McGeorge School of Law 1992 — 1995
J.D.
University of California, Irvine 1988 — 1992
B.A., Philosophy
Pinnacle Claims Management, Inc. September 2014 - Present
US Navy December 2001 - Present
BenefitMall December 2012 - September 2014
UnitedHealthcare March 2011 - November 2012
UnitedHealthcare May 2005 - March 2011
Skills
Insurance, New Business Development, Training, Marketing, Strategy, Employee Benefits, Managed Care, Brokers, Underwriting, Health Insurance, Process Improvement, Sales Management, Sales Operations, Account Management, Sales, Leadership
Education
San Diego State University-California State University 2000 — 2003
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
American River College 1998 — 1999
Pinnacle Claims Management, Inc. March 2014 - September 2014
Western Growers February 2014 - March 2014
Word & Brown General Agency September 2013 - January 2014
Pacific Life November 2012 - July 2013
BMC September 2005 - September 2012
Apria Healthcare February 2012 - March 2012
OC Building Permits February 2005 - July 2010
AMBSA Consultores Auditores 2007 - 2007
Anderson Development Group November 1996 - January 2006
MEI January 1992 - August 2005
Skills
Technical Writing, Software Documentation, SnagIt, Visio, Adobe Acrobat, SharePoint, Captivate, Project Management, Microsoft Office, Quality Assurance, Training, Content Management, Proposal Writing, Corporate Communications, Healthcare, Business Analysis, Compliance, SSAE 16, MARS-E, SOX Compliancy, DRP, Analysis, CRM, Management, SDLC
Education
University of California, Irvine
Bachelor of Arts, English
Hyundai AutoEver America July 2015 - Present
IIBA Orange County Chapter November 2014 - Present
Business Systems Analyst Leaders in the Orange County, California Area 2013 - Present
ACN December 2014 - Present
Pinnacle Claims Management, Inc. February 2015 - May 2015
xGHealth Solutions February 2014 - April 2014
Boeing October 2013 - December 2013
Impac Mortgage Corp. May 2013 - May 2013
Auction.com January 2012 - November 2012
Engineer Solution Provider June 2009 - August 2011
Skills
Agile Methodologies, Visio, Requirements Analysis, SDLC, Business Analysis, Elicitation, Business Analysis..., Process Improvement, Scrum, Use Case Analysis, UML Tools, Use Case Diagrams, BRDs, SQL, Business Intelligence, Requirements Gathering, Software Project..., Microsoft SQL Server, Flow Diagrams, Software Development, Access, Integration, Business Process..., Soft Skills, Business Requirements, Management, Data Warehousing, Leadership, Business Process, Agile Project Management, User Acceptance Testing, MS Project, Project Management, Team Leadership, Vendor Management, Oracle, Data Modeling, Analysis, Software Documentation, Databases, Enterprise Architecture, Analytics, Quality Assurance, Systems Analysis, SSRS, Waterfall, Database Design, SharePoint, Program Management, CRM
Education
LeTourneau University 1993 — 1995
Bachelor of Science (BS), Business Administration, Management and Operations, 3.98
Conscires, Inc 2013 — 2013
Agile SCUM Certificate, Agile SCRUM
CDI Institute 1984 — 1985
Certificate, Micro Electronics, B+
LeTourneau University 1993 — 1995
BS Business Administration, Business Administration, Management and Operations, 3.98
Pinnacle Claims Management, Inc. August 2013 - Present
JBAN Imagen y Arte April 2012 - June 2012
Pacific Advisors May 2009 - June 2011
Prudential Financial July 2007 - April 2009
New York Life Insurance Company September 2005 - June 2007
Skills
Financial Services, Leadership, CRM, Strategy, Portfolio Management, Analysis, Sales
Education
San Diego State University-California State University
Masters of Science in Business Administration, Financial and Tax Planning
University of California, San Diego
Bachelor of Arts, International Studies: Economics
Universidad Carlos III de Madrid
Spanish Economics, Political Science, Business Spanish
Rosary High School
Pinnacle Claims Management, Inc. March 2015 - Present
Chinese Community Health Plan (CCHP) April 2012 - March 2015
San Francisco SPCA June 2006 - March 2012
Skills
Sales, Customer Service, Community Outreach, Strategic Planning, Healthcare, Nonprofits, Microsoft Office, Data Analysis, Social Media, Marketing Strategy, Public Speaking, Non-profits, Outlook Express, Presentations, Seminars, Health Insurance, Employee Benefits, Managed Care, Account Management, Small Business, Medicare, Medicaid, Health Savings Accounts, Health Care Reform, Affordable Care Act, Social Networking, Insurance, Leadership, Management
Education
San Francisco State University
B.S. in Biology, Microbiology, General
Pinnacle Claims Management, Inc. November 2013 - Present
BEST Life and Health Insurance Company/Pension Administrators February 2012 - October 2013
BEST Life and Health Inurance Company/Pension Administrators September 2011 - February 2012
Skills
Life Insurance, Reinsurance, Underwriting, Health Insurance, Disability Insurance, Insurance, Term Life Insurance, Brokers, Universal Life, Employee Benefits, Whole Life, Customer Service, Competitive Strategies, Confidence Building, Positive Personality, Health Savings Accounts
Education
UC Riverside 2006 — 2011
Economics/Administrative Studies, Finance, General
Flipagram July 2014 - Present
Farsight Studios June 2008 - July 2014
Pinnacle Claims Management, Inc. November 2006 - May 2008
ISD Corporation June 2001 - September 2004
Skills
Software Engineering, Android, Java, Git, Android SDK, C++, Android NDK, OpenGL ES, Eclipse, XML, Multithreaded..., Console, Debugging, Mobile Games, Gameplay, MySQL, Scripting, Game Development, Python, PHP, SQL, CSS, Wii, Visual Studio, Web Applications, Algorithms, OpenGL, Performance Tuning, CodeWarrior, REST, Distributed Systems, JavaScript, Optimizing Performance, Perforce, Linux, OS X, Video Games, PS3, Mobile Applications
Education
UC Riverside 2001 — 2006
Bachelor of Science (B.S.), Computer Science
EDI Health Group - Dentalxchange September 2014 - Present
Pinnacle Claims Management, Inc. June 2013 - September 2014
Interactive Intelligence November 2012 - June 2013
Applied Medical May 2010 - September 2012
HireRight September 2006 - May 2010
Message Vision June 2006 - September 2006
Sunstar Coldwell Banker Realty May 2005 - March 2006
State College of Florida October 2004 - May 2005
Lantronix July 2000 - September 2004
Saddleback Community College January 1997 - March 2000
Skills
Troubleshooting, SharePoint, Active Directory, Windows Server, Hardware, Servers, System Administration, TCP/IP, XP, Salesforce.com, Network Administration, Outlook, Microsoft Word, Microsoft Office, Computer Hardware, VPN, Databases, Group Policy, Access, SnagIt, WebEx, VoIP, SQL, Windows, Visio, HTML, PowerPoint, Java, XML, Administration, Documentation, Backup Exec, Authoring Tools, Articulate Presenter, SCORM, Camtasia, Windows Server 2003, Excel, Veritas Net Backup, Help Desk Management, Windows Network..., Technical Staff..., Distance Learning, Web-based Training, Job Aids, Blackboard, GoToMeeting, Training, Content Development, Windows XP
Education
Northeastern University 2010 — 2010
SQL, SQL, 4.0
Saddleback College 1998 — 2000
Associates, Network Administration
Metagenics January 2015 - Present
Pinnacle Claims Management, Inc. October 2013 - January 2015
Toyota Material Handling, U.S.A., Inc. February 2013 - October 2013
McKesson July 2012 - October 2012
Farmers Insurance June 2011 - March 2012
Prospect Mortgage, LLC 2012 - 2012
Kerr Corporation October 2009 - December 2010
Skills
SAP, Data Analysis, Strategic Planning, Sales Operations, Pricing Analysis, Financial Reporting, Process Improvement, Inventory Management, Continuous Improvement, Microsoft Excel, Microsoft Outlook, High Organizational..., Compliance, Interpersonal..., Technical Documentation, Office Administration, Supply Chain, Time Management, Sales, Leadership, Marketing, Human Resources, Analysis, Program Management, Vlookup, MS Excel Pivot Tables, Sales Management, Budgets, CRM, Organizational..., Team Building, Microsoft Office, PowerPoint, Outlook, Management
Education
Argosy University 2012 — 2014
Master's of Business Administration (MBA), Organizational Leadership, 3.8
California State University-Fullerton 2005 — 2008
Bachelor of Science, Kinesiology 3.0
Pinnacle Claims Management, Inc. March 2013 - October 2014
Mazda North American Operations December 2007 - July 2012
Auction.com 2012 - 2012
Watson Pharmaceuticals 2006 - 2007
Teva Pharmaceuticals (formerly Sicor) 1999 - 2006
Texas Instruments (formerly Silicon Systems) 1994 - 1999
Fluor 1980 - 1984
Skills
Employee Relations, Performance Management, Succession Planning, Onboarding, HR Policies, Talent Acquisition, Job Descriptions, Coaching, Talent Management, Organizational..., Workforce Planning, Applicant Tracking..., Customer Retention, HRIS, Management, Deferred Compensation, Recruiting, Human Resources, Employee Engagement, Employee Benefits, College Recruiting, Personnel Management, Technical Recruiting, Benefits Administration, Team Building, Process Improvement, Sourcing, Payroll, Interviews, Temporary Placement, Internet Recruiting, Labor Relations, Employee Training, HR Consulting, Benefits Negotiation, Training, Staffing Services, New Hire Orientations, Employment Law, Screening Resumes, Resume Writing, Hiring, Employer Branding, PeopleSoft, Screening, Taleo, Strategic HR
Education
California State University-Fullerton
Bachelor of Arts
U.S. HealthWorks February 2014 - Present
U.S. HealthWorks December 2010 - Present
U.S. HealthWorks January 2010 - December 2010
Collins Computing June 2009 - January 2010
Pinnacle Claims Management, Inc. August 2008 - June 2009
Prudential California Realty 2001 - 2003
FMT Consultants November 1999 - December 2001
Quest Diagnostics 1988 - 1997
Skills
Healthcare, Worker's Compensation, Relationship Management, Wellness, Account Management, Business Development, Microsoft Office, Managed Care, National Account...
Education
California State University-Fullerton 2006 — 2008
Business Administration, Operations Management
Saddleback College 2003 — 2006
AA, Business Administration
Pinnacle Claims Management, Inc. January 1996 - Present
Western Growers Assurance Trust 1987 - Present
Pinnacle Claims Management Inc 2000 - 2010
Skills
Employee Benefits, Insurance, Claims Management, Underwriting, Brokers, Reinsurance, Training, Healthcare, Leadership, General Insurance, Program Management, Process Improvement, Management, Health Insurance, System Administration, Healthcare Management, Medicare, Life Insurance, Account Management, Team Building, Performance Management, Strategy Implementation, Health Insurance...
Education
California State University-Long Beach 1979 — 1985
Bachelor of Science (BS), Management Sciences and Quantitative Methods
Pinnacle Claims Management, Inc. November 2013 - Present
Skills
Financial Analysis, Microsoft Excel, Microsoft Office, PowerPoint, Analysis, Leadership, Customer Service
Education
California State University-Fullerton - College of Business and Economics 2010 — 2012
Master of Business Administration (MBA), Finance, General
California State University-Fullerton 2003 — 2008
BA, Business Finance & Management
Pinnacle Claims Management, Inc. March 2014 - Present
Education
California State University-Long Beach 2010 — 2013
Bachelor's Degree, Accounting