Experience
Apria Healthcare  February 2007 - Present
Pitney Bowes   February 2005 - December 2006
Sage Productions Inc   May 1999 - April 2005
United States Air Force  September 1990 - August 1996

Skills
Selling, B2B, Cold Calling, Account Management, Sales Process, Direct Sales, Salesforce.com, Solution Selling, Sales Management, Sales Presentations, Sales Operations, Sales Force Development, Sales, New Business Development, Key Account Management

Education
Eastern New Mexico University   1997 — 1999
BS Communications, Broadcast Communications

Eastern New Mexico University   1997 — 1999
Bachelor of Science (BS)

Experience
AMO Abbott   August 2014 - Present
Illinois Department of Healthcare and Family Services  October 2012 - Present
Quintiles - Abbvie Contract   November 2012 - September 2013
Independent Marketing  January 2012 - October 2012
sanofi-aventis  June 2009 - March 2012
Pfizer  May 1992 - April 2009
Pfizer  February 2001 - May 2003
Pitney Bowes   1985 - 1989
NBC  January 1982 - June 1985

Skills
Institutional Account..., Sales Leadership, Strategy Development, Strategic Planning, Customer..., Change Management, Outstanding..., Consultative Selling, DMAIC, Transactional Sales, Presentation and..., Outstanding, Cardiology, Strategy, Selling, Sales Management, Sales, Pharmaceutical Industry, Medical Devices, Endocrinology, Pharmaceutical Sales, Healthcare, Leadership, Account Management, Training, Management, Sales Process, Sales Operations, Selling Skills, Product Launch, Hospital Sales, Program Management, Managed Care, Hospitals, Sales Effectiveness, Dermatology, Oncology, Urology, Pulmonology, Cross-functional Team..., Diabetes, Nephrology, Neurology, Rheumatology, Infectious Diseases, Gastroenterology, Buy & Bill, Psychiatry, Marketing, Marketing Strategy

Education
Eastern Illinois University
BA, Speech Communication & Jornalism

Experience
Pitney Bowes   November 2009 - March 2011
PoolCorp Inc   July 2007 - November 2009
Executive Tans, Inc   April 2004 - January 2009
SCP Pool Supply, Inc   January 1998 - January 2002
Campo A   January 1996 - January 1998

Skills
IP Networking, Programming, Data Entry, Troubleshooting, Networking, Hardware, Windows Server, Technical Support, Customer Service, Laptops, Windows XP, Network Security, Computer Hardware, Routers, Help Desk Support, Printers, Security

Education
ECPI College of Technology   2009 — 2011
Bachelors, Science CIS Network Security

Experience
Pitney Bowes   May 2014 - Present
Spokane Soccer Center   2008 - May 2014
West Plains Chamber of Commerce   2012 - 2013

Skills
Sales, Marketing, Marketing Strategy, Customer Service, Social Media Marketing, Advertising, Marketing Communications, Online Advertising, Social Networking, Facebook, Event Management, Email Marketing, Online Marketing, Market Research, B2B, Social Media, Retail, Direct Marketing, Marketing Management, Integrated Marketing, New Business Development

Education
Eastern Washington University   2014 — 2017
Master of Business Administration (MBA), MBA candidate

Eastern Washington University   2011 — 2013
Bachelor's degree, Marketing

Spokane Falls Community College   2009 — 2011
Associate of Arts (A.A.), Business/Commerce, General

Experience
Alere, Inc.   May 2013 - Present
CoMedical  May 2007 - April 2013
Northwest Home Medical   February 2006 - May 2007
Novartis  June 2004 - January 2006
Pitney Bowes   2003 - 2004
Nordstrom  1999 - 2003

Skills
Sales, Account Management, Capital Equipment, Product Launch

Education
Eastern Washington University
Bachelor of Arts (B.A.), Arts and Education

Experience
Allegion US  October 2014 - Present
The Professional Group  January 2014 - June 2014
Technicolor  June 2011 - October 2013
Pitney Bowes   July 2006 - April 2011
UPS  May 1999 - July 2006

Skills
Customer Service, Customer Engagement, Microsoft Office, Outlook, Customer Satisfaction, Microsoft Excel, Project Planning, Business Process..., Business Intelligence, Issue Resolution, Price Quotes, Cost Savings Strategies, Procurement, Supply Chain, Program Management, MS Project, Sales, Project Management, Account Management

Education
Eastern Michigan University   2002 — 2006
Bachelor of Science, Communications, Social Science

Experience
Pitney Bowes   November 2011 - Present
Pitney Bowes   March 2006 - October 2011
Pitney Bowes   March 2006 - June 2007

Skills
Sales, Account Management, New Business Development, Sales Management, B2B, Sales Process, Customer Service, Direct Sales, Management, Sales Operations, Solution Selling, Negotiation, Key Account Management, Business Development, Team Building, Customer Satisfaction, Cold Calling, Contract Negotiation, Microsoft Office, Salesforce.com, Team Leadership, Sales Presentations, CRM, Product Development, Forecasting, Operations Management, Customer Retention, Human Resource..., Strategic Communications, Interpersonal Skills

Education
Eastern Washington University   2003 — 2005
Bachelor's degree, Business Administration and Management, General

Experience
Intuitive Surgical  June 2013 - Present
Applied Medical  December 2012 - June 2013
Applied Medical  September 2012 - June 2013
Applied Medical  July 2012 - June 2013
Applied Medical  January 2012 - June 2012
Applied Medical  May 2011 - December 2011
Warner Chilcott  February 2009 - May 2011
Pitney Bowes   June 2008 - February 2009

Skills
Cold Calling, Sales Operations, Sales Process, Sales Presentations, Salesforce.com, Account Management, Building Relationships, Sales, New Business Development, Sales Management, B2B, Forecasting, Medical Devices, Solution Selling, Contract Negotiation, Negotiation, Business Development, Customer Service, Marketing, Marketing Strategy, Product Development, Product Launch, Capital Equipment, Selling, Healthcare, Management

Education
Eastern Illinois University   2003 — 2008
Bachelor of Arts (B.A.), Corporate Communication

Experience
Puttering Mom   September 2013 - Present
Pitney Bowes   April 1996 - September 1998
Pitney Bowes   February 1993 - April 1996

Skills
Fine Art Photography, Portraits, Photography, Portrait Photography, Digital Photography, Photos, Fine Art, Image Editing, Art, Photojournalism, Fashion Photography, Headshots, Travel Photography, restoration art

Education
Northeastern University   1988 — 1991
Bachelor's degree, Entrepreneurial and Small Business Operations

Endicott College   1985 — 1987
Associate of Arts (AA), Photography

Experience
Pitney Bowes  

Skills
Cold Calling, Call Centers, Sales Management, Training, Microsoft Excel, Account Management, Sales Process, Customer Service, Direct Sales, Sales, Customer Satisfaction, Solution Selling, Managed Print Services, Salesforce.com, Selling, Microsoft Office, Sales Operations, Management, B2B, Sales Presentations, Major Accounts, Customer Retention, Lead Generation

Education
Eastern Washington University   1996 — 1999
Bachelor of Business Administration (BBA), Marketing

Experience
Pitney Bowes   January 2011 - Present
Pitney Bowes   October 1995 - Present
Pitney Bowes   October 1998 - March 2010
Cavanaughs 4th Ave   June 1990 - October 1998

Skills
Managed Print Services, Account Management, Solution Selling, B2B, Sales Management, Cold Calling, Sales Process, New Business Development, Customer Service, Sales, Direct Sales, Customer Satisfaction, Team Building, Process Improvement, Salesforce.com, Customer Retention, Sales Operations, Call Centers, Team Leadership, Sales Presentations

Education
Gonzaga University   2002 — 2006
Organizational Leadership, Masters

Eastern Washington University   1989 — 1994
Criminal Justice, Bachelors

Experience
Pitney Bowes   March 2014 - Present
Avista  December 2013 - February 2014
FedEx Ground  October 2013 - December 2013
LF Staffing Technology   June 2013 - October 2013
Volt Workforce Solutions  May 2013 - June 2013
KXLY Broadcast Group  June 2012 - August 2012
Eastern Washington Athletics   October 2011 - March 2012
FedEx Express  July 2011 - September 2011
P&K Tahoe Creamery   June 2010 - August 2010

Skills
Adobe Creative Suite, Facebook, Microsoft Office, Social Media, Twitter, Outlook, Windows 7, PowerPoint, Photoshop, Video Editing, Microsoft Word, Seibel, SAP, Third Party...

Education
Eastern Washington University   2008 — 2012
Bachelor of Arts (B.A.), Communications and Public Relations, 3.03

Enumclaw High School   2004 — 2008
High School Diploma

Experience
Pitney Bowes   April 2014 - Present
First Data Corporation  August 2013 - March 2014
First Data Corporation  May 2008 - July 2013
First Data Corporation  June 2004 - April 2008
First Data Corporation  October 2006 - December 2006
Edinboro University of Pennsylvania Multicultural Programs Office   August 2003 - May 2004
Edinboro University of Pennsylvania S.G.A Convenience Store   November 2001 - May 2004
Edinboro University of Pennsylvania Student Government Association   August 2002 - May 2003
Edinboro University of Pennsylvania Multicultural Programs Office   April 2001 - May 2003
Navitor (formally Regency Thermographers)   February 1999 - December 2000

Skills
Self-driven, Creative Problem Solving, Goal Oriented, Teamwork, Sales, Salesforce.com, Salesforce Training, E-Learning, Instructor-led Training, Adaptation, Leadership, Merchant Services, Training, Employee Training, Software Documentation, Sales Operations, Process Improvement, Management, Time Management, Learning Management, Blended Learning, Online Training, Fast Learner, Attention To Detail, Innovative Thinking, Able To Multi-task, Able To Work Under..., Listening Skills, Highly Adaptable, Oral Communications, Patience, Reliability, Resourceful, Team Player, CRM

Education
Mountain State University   2006 — 2012
MS

Edinboro University of Pennsylvania   2000 — 2004
BA

Waynesboro Area Senior High (WASH)   1996 — 2000
High School Diploma

Experience
NetJets  2007 - Present
Air Wisconsin Airlines Corporation  February 2006 - March 2007
BEC Enterprises   2004 - 2005
Meade Lexus  2003 - 2004
Pitney Bowes   2002 - 2003
Fritz Builders, Inc.   1992 - 2002

Skills
Aviation, Flight Dispatcher, Flight Planning, Airlines, Aircraft, Airports, Commercial Aviation, Aeronautics, Piloting, CFI, Residential Homes, Residential Design, CDL Class A, Leadership, Management, Operations Management

Education
Embry-Riddle Aeronautical University
Bachelor of Science in Aeronautical Science

Airline Ground Schools
FAA Licensed Aircraft Dispatcher, Airline Transport Pilot FAA Knowledge Test

Experience
Zero Position Selling LLC   January 2012 - Present
Pitney Bowes   January 2008 - December 2011
Pitney Bowes   January 2000 - December 2004

Skills
Management/Sales-Trainin..., Project Management, Business Process..., Business Process..., Market Research, Management, Cost Containment, Time Management, Business Process, Cost Accounting, Marketing Strategy, Selling, Training, Leadership, Sales Management, Strategy, Human Resources, Sales, Account Management, Coaching, Customer Service, Marketing, New Business Development, Public Speaking, Strategic Planning, Team Building

Education
Eastern Michigan University
Bachelor of Business Administration (BBA), Business Management

Experience
Destination Vacation   November 2008 - Present
American English Immersion   April 2001 - Present
Eduboston  November 2012 - March 2013
Pitney Bowes   November 1995 - December 2001
Quincy Public Schools  January 1989 - August 1995
National Institutes of Health  September 1983 - June 1986

Skills
Teaching, Public Speaking, Event Planning, Fundraising, Non-profits, Tutoring, ESL, Homestay Host, American English..., American En, Culture of Boston, Tourism Management, Tourism, International Relations, Committed to Customer..., Communication Skills, Travel Management, Travel Planning, Vacation Rental, Resorts, Hotel Booking, Family Vacations, Hospitality Management, Special Education Tutor, Teaching English as a..., Reading Tutor, Elementary Education, ESL Tutor, Classroom Management, Individual Assessment, Curriculum Design, K-12, Differentiated..., Student-Centered..., Positive Discipline, Parent Communication, Small Group Instruction, Vocabulary Development, Customer Service, Nonprofits, Lesson Planning, Classroom, Special Education, Educational Leadership, Curriculum Development, Smartboard, Language Teaching, International Education, Educational Technology, Intercultural...

Education
Eastern Nazarene College
Masters Degree in Education (M.Ed), Special Education, Elementary Education and Teaching

Massachusetts College of Pharmacy and Health Sciences
Bachelor of Applied Science (B.A.Sc.), Dental Hygiene/Hygienist

Northeastern University
Bachelor of Science (BS) Health Science, Health Services/Allied Health/Health Sciences, General

POST MASTERS COURSES
POST MASTERS CERTIFICATE 45 CREDITS, DIFFERENTIATED LEARNING STYLES, 4.0

Wagner College
Liberal Arts and Sciences, General Studies and Humanities

Experience
Pitney Bowes   2014 - Present
Pitney Bowes   2013 - Present
Danish Canadian Chamber of Commerce   2011 - Present
Fisker Capital Inc.   2010 - Present
JAS Forwarding Worldwide  2012 - 2013
KPMG  2003 - 2006
FCI Fisker Cargo Inc.   1992 - 2003

Skills
Results driven, Creative, Resourceful, Technical Research, International Trade, Customs Regulations, Auditing, Result Oriented, Project Management, Import, Negotiation, Business Development, Business Strategy, Business Planning, Strategic Partnerships, Export, Logistics, Freight Forwarding, Ocean, International Business, International Relations, Management, Creativity, Trading, International Logistics, Strategic Planning, Customs Brokerage, Air Freight, E-commerce, Transportation, Supply Chain, International Sales, Logistics Management, International Shipping, Sales, Retail, Shipping, Operations Management, Freight, Supply Chain Management, Procurement, Pricing, Contract Negotiation, Transportation..., 3PL, Marketing Communications, Public Relations, New Business Development, Strategy, Leadership

Education
Canadian Society of Customs Brokers   2003 — 2013
CCS

Emily Carr Institute of Art & Design   2007 — 2010
BFA

Western University   1992 — 1995
BA

Experience
L-3 Communications  August 2011 - Present
Superior Technical Resources  April 2011 - August 2011
RANLife Home Loans  July 2005 - September 2010
Basic Research  August 2004 - July 2005
Pitney Bowes   March 2003 - December 2003
Assail Inc   July 2002 - January 2003
Pitney Bowes   April 2001 - July 2002
Safeco  August 1999 - April 2001

Skills
Customer Service, Management, Sales, Teamwork, Team Building, Integrity, Strategic Planning, Project Planning, Production Planning, Production Activity..., Capacity Planning, Job Scheduling, Bill of Materials, Analysis, Compliance, Interpersonal Skill, Creative Solutions, Team Leadership, Time Management, Coaching, Process Scheduler

Education
Eastern Washington University   1999 — 2003
BA, American History

Cottonwood High School   1992 — 1994

Experience
Core Medical  November 2013 - Present
Hill-Rom  September 1996 - July 2012
Pitney Bowes   June 1989 - August 1996
Pitney Bowes   August 1985 - June 1989
Pitney Bowes   July 1982 - June 1985

Skills
Capital Equipment, Medical Devices, Sales Process, Healthcare, Selling, Sales Presentations, Product Launch, Hospitals, Disposables, Surgeons, C Level Selling, Sales Operations, CRM, Sales, Sales Management, Direct Sales, Salesforce.com, Operating Room, Medical Sales, C Level Negotiations, Management, Training, Time Management, Deal Closure, SPIN Selling, Value Selling, Major Accounts, Strategic Selling, Sterility Assurance, Medical-Surgical

Education
Edinboro University of Pennsylvania
Bachelor of Arts (B.A.), Economics

Experience
Pitney Bowes   March 2011 - Present
Hampton  October 2009 - November 2009
Hampton Inn  June 2000 - October 2009
Pizza Hut  March 2007 - June 2009

Skills
Microsoft Office (Word,..., Take customers payments, Operate Machine, Customer Service, Office Administration, Hospitality, Restaurants, Warehousing

Education
ECPI College of Technology   2005 — 2008
associate of applied science computer and info systems, Business Administration and Management, General

new kent high school   2001 — 2005
high school diploma, High School/Secondary Diplomas and Certificates

Experience
Farm Credit Illinois  October 2011 - Present
Ganz  March 2011 - October 2011
self  March 2004 - March 2011
Pitney Bowes   November 2000 - March 2004
Dr Cooney   January 1999 - October 2000
Dr, Elghammer   October 1997 - August 2000

Skills
Customer Service, Sales, Banking, Time Management, Sales Operations, Team Building, Marketing, Market Research, Business Planning

Education
Eastern Illinois University   2007 — 2009
Bachelors, business

Danville Area Community College   2004 — 2007
Associates, science

Experience
The BI Company   March 2011 - Present
Tabs Direct  August 2007 - June 2011
Pitney Bowes   September 2005 - July 2007
Summit Direct Mail   August 2004 - September 2005
Sprint Mail Data Tech   June 2002 - August 2004
MAC Direct   September 2000 - June 2002
Texas Direct   June 1996 - September 2000
Pinnacle Brands (Optigraphics Division)   April 1994 - June 1996
Custom Printing Company   October 1990 - February 1994
Ford Motor Credit  July 1988 - October 1990

Skills
Direct Mail, Marketing, Variable Data Printing, Marketing Strategy, Sales, Procurement, Direct Marketing, Inventory Management, Offset Printing, Management, Print Management, Digital Printing, Account Management, Training, Logistics, New Business Development, Purchasing, Strategy

Education
Eastern Michigan University   1981 — 1985
BBA, BUSINESS MANAGEMENT

Experience
Pitney Bowes   Field Service TechnicianTSSIMay 2003 - February 2005
Apex  January 2002 - March 2003

Education
ECPI University   1993 — 1996
Associate, Computer Electronics

Experience
WDWS/WHMS/WKIO Radio Center   February 2013 - Present
Dex One  January 2011 - February 2013
Pitney Bowes   February 1999 - January 2011

Skills
SEM, Marketing, Digital Marketing, B2B Marketing, Lead Generation, Online Marketing, Direct Marketing, Sales, Copywriting, Freelance Writing, Content Marketing, SEO copywriting, B2B Sales, Customer Retention, Online Advertising, B2B

Education
American Writers & Artists Inc   2008 — 2013
Copywriting

Eastern Illinois University   1994 — 1998
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services

Experience
GE Capital  June 2015 - Present
GE Capital  March 2012 - May 2015
Pitney Bowes   June 2011 - March 2012
Pitney Bowes   November 2010 - October 2011
Pitney Bowes Canada  November 2009 - November 2010
Pitney Bowes Inc  January 2009 - November 2009
Pitney Bowes Inc  July 2007 - January 2009
Pitney Bowes Ltd   May 2004 - July 2007
Deloitte  2001 - 2004

Skills
French, Controlling, Financial Analysis, Financial Accounting, Financial Control, Internal Audit, International Business, Financial Audits, Auditing, Internal Controls, Forecasting, Financial Reporting, Mergers & Acquisitions, Sarbanes-Oxley Act, Accounting, Finance, Business Process..., Process Improvement, Management

Education
The Institute of Internal Auditors (The IIA)   2005 — 2005
CIA, Certified Internal Auditor

The Association of Certified Fraud Examiners (The ACFE)   2004 — 2004
CFE, Certified Fraud Examiner

Tsinghua University   2002 — 2002
MBA course

Ecole supérieure de Commerce de Reims   1999 — 2002

Institution des Chartreux, Lyon

Lycee Ampere - Classes Preparatoires

Experience
CoMedical  Sales AssociateRotech HealthcareMay 2005 - August 2007
Novartis  August 2004 - May 2005
Pitney Bowes   March 2003 - August 2004

Education
Eastern Washington University   1999 — 2003
BAE, English Ed

Experience
Alignment Business Consulting LLC   September 2015 - Present
Lexmark Enterprise Software  January 2013 - April 2015
Lexmark Enterprise Software  October 2005 - January 2013
MCI  1991 - 2005
Pitney Bowes   1987 - 1991

Skills
Sales Operations, Customer Experience, Salesforce.com, CRM, Sales Process, Solution Selling, Enterprise Software, SaaS, Management, Strategic Partnerships, Account Management, Customer Satisfaction, Strategy, Sales Enablement, Training, Go-to-market Strategy, Business Alliances, Partner Management, Contract Negotiation, Sales Management, Customer Experience...

Education
The University of Kansas   1992 — 1996
Master of Business Administration (MBA)

Emporia State University   1982 — 1986
BS, Marketing

Experience
RenewData, an LDiscovery Company  August 2015 - Present
The LDiscovery Companies LLC   December 2014 - Present
Discovia  June 2013 - December 2014
Epiq Systems  April 2011 - May 2013
Encore Discovery Solutions  December 2007 - April 2011
Capital Novus  November 2006 - December 2007
IKON Office Solutions  2002 - 2006
Balmar, Inc. dba as HBP   January 1997 - October 2002
Pitney Bowes   August 1990 - December 1996
Xerox Business Services  December 1988 - August 1990

Education
Eastern Michigan University   1981 — 1985
Bachelor's of Science, Public Administration

Brother Rice H.S.   1977 — 1981
College Prep

Experience
Bank of America Merchant Services  July 2014 - Present
Pitney Bowes   January 2000 - July 2014

Skills
Business Analysis, SQL, SQL Server Management..., SSRS, Salesforce.com, Business Intelligence, Microsoft Excel, SharePoint, Computer Hardware, SSIS

Education
ECPI College of Technology   1998 — 1999
Associates in Computer Electronics with a minor in Telecommunications, Telecommunications, Computer Hardware, Software, Mechanics, Electronics Math, Digital Electronics, 3.2 GPA

Experience
Allay Home Care   November 2013 - Present
Small Talk Business Consultants   August 2012 - Present
Angmar Medical Holdings, Inc.   November 2011 - June 2012
BAYADA Home Health Care  April 2011 - November 2011
Heartland Home Healthcare & Hospice   April 2010 - April 2011
Interim HealthCare  January 2007 - April 2010
All Valley Home Care  August 2004 - December 2006
Pitney Bowes   October 2002 - August 2004
US Cellular  August 1999 - February 2002

Skills
Sales Management, Salesforce.com, Marketing Strategy, Market Planning, Direct Marketing, Microsoft Office, Team Leadership, Mass Mailings, Start-ups, Start-up Consulting, Customer Service, Instructor-led Training, Troubleshooting, Strategic Planning, Business Strategy, Business Analysis, Business Development, Sales Rep Training, Customer Service..., Home Health Agencies, Home Care, Training, Elder Care, Healthcare, Hospitals, Medicare, Long-term Care, Marketing, Healthcare Management, Recruiting, Coaching, Sales Operations, Managed Care, Management, Strategy, Sales, Selling, Leadership

Education
Eastern Oregon University   1998 — 2006
Masters, Business Administration

Eastern Oregon University   1998 — 2003
Master of Business Administration (MBA), Business Administration and Management, General

Eastern Oregon University   1998 — 2003
Bachelor of Science, Business Administration, double; Marketing; and Leadership, Organizational and Behavioral Skills

Columbia High School   1996 — 1998
of Achievement, Leadership

Experience
Molina Healthcare  December 2013 - Present
Molina Healthcare  June 2013 - November 2013
Insight  October 2005 - November 2007
Pitney Bowes   April 2003 - April 2004

Skills
Customer Retention, Customer Engagement, Data Management, Business Development, Account Management, Public Relations, Technical Writing, HIPAA, Training, Healthcare, Medicaid, Community Outreach, Customer Service, Data Analysis, Event Planning, Leadership, Nonprofits, Public Speaking, Social Media

Education
Eastern Washington University
Bachelor of Science (BS), Journalism, Technical Writing

Spokane Community College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies

Shadle Park High School   1989 — 1993
High School Diploma

Experience
Delta Air Lines  October 2007 - Present
Amdocs  April 2006 - April 2007
Administrative office of courts  June 2005 - February 2006
Pitney Bowes   December 2004 - February 2005
Syracuse University  2003 - 2004

Skills
Software Development, Airlines, Aviation, SDLC, Agile Methodologies, Requirements Analysis, SQL, SOA, Business Analysis, XML, Web Services, Visio, Integration, SharePoint, Process Improvement, Mobile Application..., Product Management, Product Development, User Experience, Product Road Mapping, Microsoft Excel, Scrum

Education
Emory University - Goizueta Business School   2015 — 2018
Master of Business Administration (M.B.A.)

Syracuse University   2002 — 2004
Master's degree, Computer Engineering

Government College of Engineering Salem   1998 — 2002
Bachelor's degree, Electrical, Electronics and Communications Engineering

Experience
TAB  December 2013 - Present
Clifford Power Systems, Inc.   June 2012 - June 2013
Pitney Bowes   December 2009 - June 2012
Pitney Bowes Management Services  January 2008 - December 2009
Pitney Bowes Management Services  December 2006 - January 2008
Pitney Bowes   January 2004 - December 2006
Pitney Bowes   April 2002 - December 2003

Skills
Selling, Sales Operations, Enterprise Software, Cold Calling, CRM, Entrepreneurship, Customer Retention, Solution Selling, Sales Presentations, Sales Management, B2B, Sales, Software Industry, Complex Sales, Strategy, Contract Negotiation, Account Management, Negotiation, Sales Process, Management, Strategic Planning, Leadership, Salesforce.com, Consulting, Cross-functional Team..., Selling Skills, Process Improvement, Direct Sales, Product Development, Training, Professional Services, Sales Force Development, Customer Satisfaction, Product Marketing, Consultative Selling, C Level Selling, Driving Results, Communicative Skills, Prospecting Skills, Requirements Gathering, Presenting Solutions, Sales Hunter, Records Management, Document Conversion, New Business Development, Business Development, SaaS, Team Building, Strategic Partnerships, Key Account Management

Education
University of Phoenix
Master, Information Systems

Texas State University-San Marcos
Bachelor, Marketing

Eastfield College
Associates, Business Administration

Bryan Adams High School

Experience
Pitney Bowes   August 2015 - Present
Dex Media (Formerly Idearc Media, Verizon Information Services and GTE)   September 2002 - August 2015
SuperMedia LLC (Formerly Idearc Media, Verizon Information Services and GTE)   2000 - 2002
SuperMedia LLC (Formerly Idearc Media, Verizon Information Services and GTE)   1997 - 2000
SuperMedia LLC (Formerly Idearc Media, Verizon Information Services and GTE)   1995 - 1997

Skills
Business Development, CRM, Customer Satisfaction, Management, Marketing, Sales, Sales Management, Sales Operations, Training, Cold Calling, Account Management, Advertising, New Business Development, Strategy, Salesforce.com, Marketing Strategy

Education
Eastern Washington University   1987 — 1991
Bachelor of Business Administration (BBA), Finance, General

Experience
Pitney Bowes   January 1995 - Present
Pitney Bowes   January 1982 - December 1995

Skills
Managed Print Services, Solution Selling, Major Accounts, Sales Process, Sales Presentations, Document Imaging, Cold Calling, B2B, Direct Sales, Account Management, Sales Operations, Territory Management, Sales, Management, CRM, Sales Force Development, Customer Retention, Customer Satisfaction, Salesforce.com, Key Account Management

Education
Eastern Kentucky University   1978 — 1982
BA, Public Relations, Broadcasting

Experience
Canon Solutions America  March 1994 - Present
Oce North America Inc  January 2005 - January 2009
Imagistics International  January 2001 - January 2005
Pitney Bowes   March 1994 - September 2001

Skills
New Business Development, Sales, Process Improvement, Leadership, Account Management, Marketing Strategy, Troubleshooting, Solution Selling, Team Building, Customer Satisfaction, Technical Support

Education
ECPI University   1987 — 1989
Electrical/Electronics Maintenance and Repair Technology

Experience
Time Warner Cable  March 2008 - July 2012
Pitney Bowes   April 2005 - April 2007
Pitney Bowes   January 2005 - April 2005
LA Label / JDS Uniphase   April 2004 - June 2004
Neema Clothing, LTD  July 2003 - September 2003
Microdyne Outsourcing, Inc.   August 2000 - March 2003

Skills
Employee Relations, Onboarding, Human Resources, Recruiting, Talent Acquisition, HR Policies, New Hire Orientations, Employee Benefits, Interviews, Personnel Management, Deferred Compensation, Leadership, Payroll, Vendor Management, Hiring, Training

Education
Loyola Marymount University   2006 — 2006
Human Resources Certification

Univeristy of Phoenix   2003 — 2005
B.S., Business Management

El Camino College   1978 — 1980
A. A., Liberal Arts

Eastern Michigan University   1974 — 1977

Experience
M&C Associates, LLC   July 2004 - Present
Verascape, Inc.   February 2002 - June 2004
Open Port Technology  1998 - 2000
Open Port Technology  1996 - 2000
LPC  1991 - 1993
Pitney Bowes   1991 - 1993
Pansophic Systems  1983 - 1989
Confederation Life  1980 - 1984
Art Benjamin and Associates   1979 - 1980

Skills
Product Management, Excel, Word, PowerPoint, Direct Sales, Sales Support, RFP preparation, Business Analysis, Competitive Analysis, Financial Analysis, Contract Negotiations, Technical Architecture, Troubleshooting, Creative Problem Solving, Customer Retention, Customer Relations, Trade Show Management, IVR, Visio, Project Management, Sales Engineering, Microsoft Excel, Salesforce.com, Unified Communications, Solution Selling, Call Centers, VoIP, Telephony, Contact Centers, CTI, Avaya, Pre-sales, Wireless, Professional Services, Telecommunications, SaaS, Program Management, Managed Services, Strategy, SIP, IP, Enterprise Software, Sales Operations, Avaya Technologies

Education
Elmhurst College   2003 — 2005
Master of Business Administration (M.B.A.), General Management, 4.0/4.0

Northern Illinois University   1996 — 1999
BSc, Computer Science, 3.2/4.0

Ryerson University   1977 — 1980
CPTR, Computer Science, 3.2/4.0

Experience
Aflac  January 2008 - Present
Farmers Insurance  March 2014 - December 2014
Lilburn business association   2009 - 2011
Powercore  2008 - 2008
Dekalb County School  September 2002 - May 2007
Birch Telecom  June 2001 - December 2001
Pitney Bowes   January 2001 - June 2001
OfficeMax  March 1994 - October 2000

Skills
Time Management, Sales, Insurance, Account Management, Employee Benefits, Customer Service, Public Speaking, Sales Management, Marketing, Sales Process, New Business Development, Coaching, Team Building, Strategic Planning, Contract Negotiation, Negotiation, Marketing Strategy, Leadership Development, Direct Sales, Advertising

Education
Emory University   1987 — 1989
MDiv, Thelolgy

Morehouse College   1975 — 1980
Bachelor of Arts (B.A.), Philosophy and Religious Studies

Druid High School   1972 — 1975
diploma, college prep

Experience
Walgreens  February 2010 - Present
ACE HARDWARE CORP  January 2005 - February 2010
PITNEY BOWES   September 2001 - January 2005
Pitney Bowes   2003 - 2005
UBID   January 2001 - January 2002
3Com  January 2000 - January 2001
T GLOBAL SERVICES   January 1998 - January 2000
IBM Global Network Services  January 1996 - January 1998
IBM Global Network Services  January 1990 - January 1996

Skills
Project Management, SDLC, Project Planning, Process Engineering, MS Project, Quality Control, PMP, Software Documentation, System Testing, Testing, Quality Center, QTP, Six Sigma, Software Quality..., Quality Assurance, Test Planning, Scrum, Test Cases, Agile Methodologies, HP Quality Center, Microsoft Project

Education
Elmhurst College   1999 — 2001
Master of Science, Computer Network Systems

Elmhurst College   1993 — 1995
Bachelor of Science, Business Administration

Experience
Pitney Bowes   January 2005 - Present
Pitney Bowes Inc  January 2001 - December 2004

Skills
Customer Satisfaction, Call Center, Process Improvement, Requirements Analysis, Outsourcing, Six Sigma, Account Management, Change Management, Operations Management, Team Building, Strategic Planning, Salesforce.com, Business Process..., Cross-functional Team..., Business Analysis, Vendor Management, Siebel, Process Engineering, Business Process, Visio, Program Management, Project Management, Team Leadership, Sales Process, SDLC, PMO, Budgets, CRM, SAP, Customer Experience, Forecasting, Analysis, Leadership, Business Transformation, Management, Call Centers, Project Planning, Strategy, Product Management, Business Intelligence, Quality Assurance, Software Documentation, MS Project, Team Management, Integration

Education
Villanova University   2012 — 2012
Masters Certiicate, Project Management

Eastern Illinois University   1984 — 1988
Business

Experience
The HoverCam (Pathway Innovations and Technologies, Inc.)   August 2015 - Present
Pathway Innovations and Technologies, Inc   September 2014 - July 2015
Pathway Innovations and Technologies Inc.   December 2011 - August 2014
Flextronics  2009 - 2011
CompuCom  2008 - 2009
Geek Squad  July 2002 - December 2008
Pitney Bowes   1999 - 2001
Pitney Bowes   1999 - 2001

Skills
Windows 7, Computer Hardware, Active Directory, Troubleshooting, Remote Desktop, Windows Server, A+ Certified, XP, Laptops, Computer Repair, Printers, Software Installation, Blackberry Enterprise..., Network Administration, Hardware, VMware, Blackberry, Servers, Microsoft Exchange, DHCP, Technical Support, System Deployment, Windows, Microsoft Technologies, Windows Vista, Software Documentation, Help Desk Support, Android, Antivirus, Wireless Networking, Workstations, Microsoft Certified..., Citrix, Hardware Support, Windows XP Pro, Dell Computers, Firewalls, WSUS, LAN-WAN, Routers, OS X, HP, VMware ESX, Desktop Computers, Computer Maintenance, Network Security, Hardware Installation, Networking, Remote Access, Windows XP

Education
ECPI College of Technology   1996 — 1998
Associate of Arts and Sciences (AAS), Computer Electronics Technology

Tidewater Community College   1996 — 1997

Experience
CTG - IBM / Lenovo   April 2012 - Present
IBM Research Triangle Park, NC   April 2004 - March 2012
Pitney Bowes   December 2003 - April 2004
Transamerica  2003 - 2003
AegonUSA  2003 - 2003
IBM Silicon Valley Lab, Santa Teresa CA   September 2000 - December 2001
APIIT, Karachi   January 2000 - June 2000
Isra University, Hyderabad   1998 - 1999
KPMG/GlobalSoft Karachi   1996 - 1997

Skills
C++, Software Development, OOP, Test Automation, Java, DB2, C#, SQL, .NET, Operating Systems, Linux, Installshield..., Windows Installer, Installshield..., Modular programming, Process Automation, VMWare virtualization, Software Packaging, Windows ADK, Visual Basic .NET, Programming, Windows, Visual Basic, Software Engineering, Object Oriented Design, Eclipse, Agile Methodologies, VB.NET, VMware

Education
University of Sindh   1990 — 1995
Master's degree, Mathematics and Computer Science

Eastern Mediterranean University   1989 — 1990
Applied Math

Experience
Ricoh Americas Corporation  August 2012 - Present
Prudential Real Estate  October 2009 - October 2013
Ceridian  September 2008 - September 2009
Toshiba Business Solutions  October 2006 - September 2008
Pitney Bowes   October 1984 - September 2005

Skills
Solution Selling, Cold Calling, Account Management, Sales Process, Direct Sales, Selling, Salesforce.com, Sales, Key Account Management, Team Building, New Business Development, Sales Management, B2B, Sales Presentations, Sales Operations, Professional Services, Managed Services, CRM, Major Accounts, Strategic Partnerships, Lead Generation, Contract Negotiation, Business Development, Document Imaging, Customer Satisfaction, Document Management, Leadership, Consulting, Training, Team Leadership, Recruiting, Management, SaaS, Marketing, Managed Print Services, Forecasting, Process Improvement, Applicant Tracking..., Team Management, Coaching, Strategic Planning, Complex Sales, Customer Retention, HRIS, Talent Management, Software Industry

Education
GCF Industries   2015 — 2015
Certificate, Office suite 2010, 4.0

New Horizons Learning Centers   2009 — 2011
IT, Microst Suite, PMP

Eastern Michigan University
Bachelor of Science (BS), Merchandising/Marketing

Southfield Lathrup Senior High School
Data Processing

Experience
Worldpay  February 2015 - Present
Northbridge Environmental Management Consultants  June 2011 - February 2015
Thomson Reuters  October 2010 - April 2011
Pitney Bowes   August 2010 - October 2010
CareTech Solutions  April 2008 - August 2010
American Profit Recovery  July 2007 - January 2008

Skills
C#, ASP.NET, Agile Methodologies, MVC, Entity Framework, Web Services API, Ext JS, Test Driven Development, Microsoft SQL Server, JavaScript, .NET, SQL, SDLC, Web Applications, VB.NET, Telerik, ExtJS, NHib, Integration, Web Development, XML, Visual Studio, CSS, Databases, JQuery

Education
Eastern Michigan University   2006 — 2008
Master of Science (M.S.), Information Systems

Experience
(The Solar Industry)   November 2010 - Present
ADVACO   February 2010 - November 2010
STMicroelectronics  December 2000 - June 2009
Semitool  January 2000 - December 2000
Pitney Bowes   November 1999 - January 2000

Skills
Manufacturing, Electronics, Troubleshooting, Semiconductors, Testing, Engineering, Analog, Test Equipment, Process Engineering, Software Installation, Preventive Maintenance, Process Control, Hardware, Digital Electronics, Automation, Semiconductor Industry, Operating Systems, Lean Manufacturing, Linux

Education
DeVry University   2002 — 2004
Bachelors, Technical Management

ECPI University   1998 — 1999
Associates, Computer Engineering

Experience
Jetro Restraurant Depot   August 2000 - Present
Pitney Bowes   January 1999 - August 2000

Education
Eckerd College   1982 — 1986
Business

Experience
Gtech  January 2013 - Present
Pink Ribbon Conncection   August 2009 - Present
Pitney Bowes   August 2011 - January 2013
Sepracor Pharmaceuticals  March 2006 - June 2009

Skills
Strategic Planning, GMP, Biotechnology, Clinical Trials, Validation, Clinical Research, Management, Healthcare, Oncology

Education
Eastern Michigan University   1987 — 1992
Urban Planning/General Business

Experience
Envestnet, Inc  September 2013 - Present
Merriman, LLC  December 2010 - August 2013
Pitney Bowes   November 2007 - August 2009
Eastern Washington University  January 2003 - December 2006

Skills
Series 65, B2B, Mutual Funds, Asset Allocation, Wealth Management, Portfolio Management, Investments, Fixed Income, Equities, Investment Management, 401k

Education
Eastern Washington University   2002 — 2007
Bachelor of Arts (BA), Economics

Experience
Dapple Advertising   March 2014 - Present
Pitney Bowes   May 2000 - November 2013
Pitney Bowes   September 1992 - May 2000

Skills
Sales Presentations, Sales Operations, Management, Customer Service, Account Management, Sales Management, Leadership, P&L Management, Business Development, Solution Selling, B2B, Customer Satisfaction, Marketing, CRM, Sales, Cross-functional Team..., Budgets, Key Account Management, Selling, Sales Process, New Business Development, Direct Marketing, Customer Retention, Direct Sales, Salesforce.com, Forecasting, Process Improvement, Major Accounts, Cold Calling, Change Management, Lead Generation, Sales Force Development, Document Imaging, Pricing, Strategic Partnerships, Product Marketing, Managed Print Services, SaaS, Competitive Analysis, Selling Skills, Contract Negotiation, Professional Services, Team Building, Strategy, P&L, Outside Sales, Enterprise Software, Deal Closure, Qualifying Prospects, Channel Partners

Education
Eastern Kentucky University   1974 — 1979
BBA, Business Administration

Experience
Pitney Bowes   August 1996 - Present

Skills
Major Accounts, Consultative Selling, Strategic Planning, Account Management, Selling, Sales Process, Direct Sales, CRM, Customer Satisfaction, B2B, Sales Presentations, Sales Operations, Customer Retention, Salesforce.com, Key Account Management, New Business Development, Solution Selling

Education
Napier University

Napier University
Higher National Diploma, Business Studies

Experience
Microsoft  November 2012 - Present
ActiveBuilding   April 2012 - November 2012
Amazon  July 2010 - March 2012
Pitney Bowes   August 2008 - June 2010

Skills
Web Services, Web Applications, MySQL, Java, PHP, Ruby, Linux, Agile Methodologies, Eclipse, Distributed Systems, Objective-C, C#, iOS development, Cloud Computing, Testing, Perl, Software Engineering, Software Design, Software Development

Education
Eastern Michigan University   2007 — 2008
Master of Science (M.S.), Computer Science

Experience
Umpqua Bank  May 2015 - Present
Umpqua Bank  May 2013 - April 2015
Umpqua Bank  January 2010 - January 2013
Pitney Bowes   August 2001 - April 2004

Skills
Banking, Loans, Credit Analysis, Credit, Small Business Lending, Financial Analysis, Retail Banking, Loan Origination, Consumer Lending, Underwriting, Customer Service

Education
Eastern Washington University   2006 — 2010
Bachelor of Business Administration (B.B.A.), Economics, Finance

Experience
Documents Technologies Inc   January 2006 - May 2010
Document Technologies Inc.  2006 - 2010
System Software Assoc   January 1995 - January 1999
Pitney Bowes   November 1988 - May 1994

Education
East-West University   1985 — 1987
none, Business Administration and Management, General, A

Allied Institute of Technology   1984 — 1985
Diploma, Automobile/Automotive Mechanics Technology/Technician, B

Lane Technical H.S.   1980 — 1984
Diploma, Architectural Drafting and Engineering, A

Experience
Kids2O   2012 - Present
Pitney Bowes   April 1999 - October 2002

Skills
Team Building, Recruiting, Strategic Planning, New Business Development, Succession Planning, Talent Management, Sales Management, Account Management, Management, Sales, Performance Management, Leadership

Education
Emerson College   1990 — 1994
Bachelor's degree, Communication and Media Studies

Experience
St. Mary Mercy  December 2010 - Present
Pitney Bowes   August 2006 - August 2009
Cul-Mac Industries   August 2004 - March 2006

Skills
Healthcare, Hospitals, Nursing, Patient Safety, BLS, EMR, Critical Care, Inpatient, ACLS, CPR Certified, ICU, Patient Education, Medical Terminology, Acute Care, Medical-Surgical, Medicine

Education
University of Michigan
Bachelor of Science, Registered Nursing/Registered Nurse

Eastern Michigan University
Master of Arts (MA), Communication

University of Michigan-Dearborn
Bachelor of Arts (BA), Communication/Public Relations

Schoolcraft College
Associate of Arts (AA), Liberal Arts