Pivotal Home Solutions, an AGL Resources Company
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Pivotal Home Solutions, an AGL Resources Company Employees
Employee
Years
Job
Industry
Kate Kiselyk Kate Kiselyk's Pivotal Home Solutions, an AGL Resources Company Experience January 2014 - Present
Job Manager of Customer Experience at Pivotal Home Solutions
Industry Utilities
Experience
Pivotal Home Solutions, an AGL Resources company January 2014 - Present
Pivotal Home Solutions July 2011 - January 2014
Nicor National July 2007 - July 2011
Skills
Process Improvement, Customer Experience, Quality Assurance, Customer Service, Quality Management, Customer Satisfaction, Product Development, Team Building, Team Leadership, Project Management, Analysis, Change Management, Performance Management, Microsoft Excel, Sales Management, Account Management, Budgets, Operations Management, Management, Employee Relations, Call Centers, Vendor Management, Sales, Process Scheduler, Microsoft Word, Cross-functional Team..., Leadership, Team Management, Project Planning, Continuous Improvement, Inventory Management, Strategic Planning, Outlook, Coaching, Sales Operations, Troubleshooting, Contract Negotiation, Business Analysis, Employee Training, Training, Microsoft Office, Time Management, Business Process..., Customer Retention, Leadership Development, Program Management, CRM, Data Analysis
Education
Benedictine University 2013 — 2015
Business Administration and Management, General
Pivotal Home Solutions, an AGL Resources company January 2014 - Present
Pivotal Home Solutions July 2011 - January 2014
Nicor National July 2007 - July 2011
Skills
Process Improvement, Customer Experience, Quality Assurance, Customer Service, Quality Management, Customer Satisfaction, Product Development, Team Building, Team Leadership, Project Management, Analysis, Change Management, Performance Management, Microsoft Excel, Sales Management, Account Management, Budgets, Operations Management, Management, Employee Relations, Call Centers, Vendor Management, Sales, Process Scheduler, Microsoft Word, Cross-functional Team..., Leadership, Team Management, Project Planning, Continuous Improvement, Inventory Management, Strategic Planning, Outlook, Coaching, Sales Operations, Troubleshooting, Contract Negotiation, Business Analysis, Employee Training, Training, Microsoft Office, Time Management, Business Process..., Customer Retention, Leadership Development, Program Management, CRM, Data Analysis
Education
Benedictine University 2013 — 2015
Business Administration and Management, General
Jennifer Probst, PMP Jennifer Probst, PMP's Pivotal Home Solutions, an AGL Resources Company Experience February 2014 - Present
Job Director, Client Relations at Pivotal Home Solutions, an AGL Resources Company
Industry Utilities
Experience
Pivotal Home Solutions, an AGL Resources Company February 2014 - Present
Pivotal Home Solutions, An AGL Resources Company February 2011 - February 2014
Nicor National March 2009 - March 2011
Nicor February 2008 - March 2009
Nicor February 2006 - February 2008
Riverside Publishing 2000 - 2006
Skills
Certified Project..., SQL, Customer Experience, Operations Management, Contract Management, Product Development, Problem Solving, Process Improvement, Planning, Access, Analysis, Account Management, Budgeting, Business Management, Change Management, Customer Relations, Customer Service, Data Analysis, Databases, Excel, Event Planning, Integration, journey mapping, Key Account Management, Logistics, Microsoft Office, New Business Development, Optimization, PowerPoint, Quality Management, Risk Management, Social Media, Troubleshooting, Testing, Team Management, User Experience, Visio, Writing, Business Analysis, Project Planning, Management
Education
Aurora University 2013 — 2015
Master of Business Administration (MBA), Organizational Leadership
Illinois State University 1995 — 1998
B.S., International Business/Organizational Management
Oswego High School
Pivotal Home Solutions, an AGL Resources Company February 2014 - Present
Pivotal Home Solutions, An AGL Resources Company February 2011 - February 2014
Nicor National March 2009 - March 2011
Nicor February 2008 - March 2009
Nicor February 2006 - February 2008
Riverside Publishing 2000 - 2006
Skills
Certified Project..., SQL, Customer Experience, Operations Management, Contract Management, Product Development, Problem Solving, Process Improvement, Planning, Access, Analysis, Account Management, Budgeting, Business Management, Change Management, Customer Relations, Customer Service, Data Analysis, Databases, Excel, Event Planning, Integration, journey mapping, Key Account Management, Logistics, Microsoft Office, New Business Development, Optimization, PowerPoint, Quality Management, Risk Management, Social Media, Troubleshooting, Testing, Team Management, User Experience, Visio, Writing, Business Analysis, Project Planning, Management
Education
Aurora University 2013 — 2015
Master of Business Administration (MBA), Organizational Leadership
Illinois State University 1995 — 1998
B.S., International Business/Organizational Management
Oswego High School
Lisa Pishevar's Pivotal Home Solutions, an AGL Resources Company Experience January 2013 - May 2014
Job
Industry Utilities
Experience
DiscountFilterStore.com a division of US Water Filters, INC November 2014 - Present
Self May 2014 - November 2014
Pivotal Home Solutions, an AGL Resources Company January 2013 - May 2014
Nicor National, An AGL Resources Company November 2009 - January 2013
Nicor Services 2008 - November 2009
Nicor Advanced Energy LLC 2007 - November 2008
Nicor Solutions September 2004 - November 2007
Nicor Energy Solutions 2000 - 2002
Nicor Gas 1987 - 2000
Skills
New Business Development, Project Implementation, Project Planning, Business Development, Project Management, Product Development, Customer Satisfaction, Product Management, Pricing, Energy, Natural Gas, Contract Management, Contract Negotiation, Process Improvement, Leadership, Energy Efficiency, Account Management, Strategic Planning, Risk Management, Renewable Energy, Operations Management, Customer Service, Call Centers, Program Management, Budgets, Team Leadership, Management, Analysis, Business Process..., Team Building, Marketing, Change Management, Strategy, Forecasting, Business Strategy, Sales Management, Mergers & Acquisitions, Process Scheduler, MS Project, Cross-functional Team..., Integration, Business Analysis, Customer Experience, Business Planning, Quality Assurance, Start-ups, Vendor Management, CRM, Demand Response, Negotiation
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1989 — 1991
Michigan State University 1983 — 1987
BS, Civil Engineering
Ferris State University 1981 — 1982
DiscountFilterStore.com a division of US Water Filters, INC November 2014 - Present
Self May 2014 - November 2014
Pivotal Home Solutions, an AGL Resources Company January 2013 - May 2014
Nicor National, An AGL Resources Company November 2009 - January 2013
Nicor Services 2008 - November 2009
Nicor Advanced Energy LLC 2007 - November 2008
Nicor Solutions September 2004 - November 2007
Nicor Energy Solutions 2000 - 2002
Nicor Gas 1987 - 2000
Skills
New Business Development, Project Implementation, Project Planning, Business Development, Project Management, Product Development, Customer Satisfaction, Product Management, Pricing, Energy, Natural Gas, Contract Management, Contract Negotiation, Process Improvement, Leadership, Energy Efficiency, Account Management, Strategic Planning, Risk Management, Renewable Energy, Operations Management, Customer Service, Call Centers, Program Management, Budgets, Team Leadership, Management, Analysis, Business Process..., Team Building, Marketing, Change Management, Strategy, Forecasting, Business Strategy, Sales Management, Mergers & Acquisitions, Process Scheduler, MS Project, Cross-functional Team..., Integration, Business Analysis, Customer Experience, Business Planning, Quality Assurance, Start-ups, Vendor Management, CRM, Demand Response, Negotiation
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1989 — 1991
Michigan State University 1983 — 1987
BS, Civil Engineering
Ferris State University 1981 — 1982
Deana Theriault Deana Theriault's Pivotal Home Solutions, an AGL Resources Company Experience February 2013 - October 2013
Job REALTOR at Berkshire Hathaway Home Services Commercial Division
Industry Real Estate
Experience
Berkshire Hathaway Home Services- Commercial Division May 2015 - Present
New Hampshire Commercial Investment Board of Realtors 2015 - Present
Keller WIlliams Coastal Realty February 2014 - May 2015
Pivotal Home Solutions, an AGL Resources Company February 2013 - October 2013
NiSource November 2008 - February 2013
NiSource October 2007 - November 2008
NiSource March 2003 - October 2007
NiSource July 2002 - March 2003
MBNA May 2000 - May 2002
Skills
Real Estate, Negotiation, Commercial Real Estate, Real Property, Marketing, Real Estate Transactions, First Time Home Buyers, Residential Homes, Real Estate Marketing, New Home Sales, Commercial Real Estate..., Direct Marketing, Management, Investment Properties, First Time Home Sellers, Sales, Marketing Communications, Marketing Strategy, Business Networking, Account Management, Business Development, New Business Development, CRM, Project Management, Strategic Planning, Direct Mail, Budgets, Microsoft Excel, Email Marketing, Analysis, Retail, Time Management, Purchasing, Integrated Marketing, Call Centers, Social Media Marketing, Selling, Advertising, Online Marketing, Social Media, Customer Retention, Market Research, Social Networking, Contract Negotiation, Leadership, Process Improvement, Salesforce.com, Strategy, Lead Generation, Sellers
Education
Southern New Hampshire University 2002 — 2005
B.S, Business Administration, 3.78 GPA
Dover High 1996 — 2000
Berkshire Hathaway Home Services- Commercial Division May 2015 - Present
New Hampshire Commercial Investment Board of Realtors 2015 - Present
Keller WIlliams Coastal Realty February 2014 - May 2015
Pivotal Home Solutions, an AGL Resources Company February 2013 - October 2013
NiSource November 2008 - February 2013
NiSource October 2007 - November 2008
NiSource March 2003 - October 2007
NiSource July 2002 - March 2003
MBNA May 2000 - May 2002
Skills
Real Estate, Negotiation, Commercial Real Estate, Real Property, Marketing, Real Estate Transactions, First Time Home Buyers, Residential Homes, Real Estate Marketing, New Home Sales, Commercial Real Estate..., Direct Marketing, Management, Investment Properties, First Time Home Sellers, Sales, Marketing Communications, Marketing Strategy, Business Networking, Account Management, Business Development, New Business Development, CRM, Project Management, Strategic Planning, Direct Mail, Budgets, Microsoft Excel, Email Marketing, Analysis, Retail, Time Management, Purchasing, Integrated Marketing, Call Centers, Social Media Marketing, Selling, Advertising, Online Marketing, Social Media, Customer Retention, Market Research, Social Networking, Contract Negotiation, Leadership, Process Improvement, Salesforce.com, Strategy, Lead Generation, Sellers
Education
Southern New Hampshire University 2002 — 2005
B.S, Business Administration, 3.78 GPA
Dover High 1996 — 2000
PJ Fisher PJ Fisher's Pivotal Home Solutions, an AGL Resources Company Experience January 2011 - May 2014
Job Administration and Cashier at AutoNation
Industry Automotive
Experience
AutoNation December 2014 - Present
Pivotal Home Solutions, an AGL Resources Company January 2011 - May 2014
DialAmerica Marketing May 2010 - January 2011
JPJ E-Comm 1999 - 2009
MetLife September 2001 - March 2004
Paragon Life now MetLife November 1998 - September 2001
Skills
Process Improvement, Six Sigma, Business Analysis, Training, Business Development, Problem Solving, Customer Service, Leadership, Management, Cross-functional Team..., Project Management, Call Centers, Sales, Customer Satisfaction, Employee Benefits, Employee Training, Account Management, Analysis, Access, Coaching, Insurance, Strategic Planning, Team Building, Program Management
Education
University of Minnesota-Twin Cities
Bachelor of Science Degree
American Institute of Banking
Diploma, Banking Management - 2 year Program
AutoNation December 2014 - Present
Pivotal Home Solutions, an AGL Resources Company January 2011 - May 2014
DialAmerica Marketing May 2010 - January 2011
JPJ E-Comm 1999 - 2009
MetLife September 2001 - March 2004
Paragon Life now MetLife November 1998 - September 2001
Skills
Process Improvement, Six Sigma, Business Analysis, Training, Business Development, Problem Solving, Customer Service, Leadership, Management, Cross-functional Team..., Project Management, Call Centers, Sales, Customer Satisfaction, Employee Benefits, Employee Training, Account Management, Analysis, Access, Coaching, Insurance, Strategic Planning, Team Building, Program Management
Education
University of Minnesota-Twin Cities
Bachelor of Science Degree
American Institute of Banking
Diploma, Banking Management - 2 year Program
Pamela A. Covington, MBA Pamela A. Covington, MBA's Pivotal Home Solutions, an AGL Resources Company Experience 2011 - Present
Job Staff Analyst, Credit & Collection at Pivotal Home Solutions an AGL Resources Company
Industry Utilities
Experience
Pivotal Home Solutions an AGL Resources Company 2011 - Present
Crane Composites 2010 - 2011
Accountemps (A Robert Half Company) July 2010 - November 2010
Unisource Worldwide, Inc 2007 - 2009
RR Donnelley and Sons Inc September 2004 - October 2007
Mortgage Market Information Services October 1999 - February 2004
Skills
Accounts Receivable, Risk Management, Supervising, Credit, Financial Analysis, Financial Reporting, Accounting, Account Reconciliation, Finance, Cash Flow, Contract Negotiation, Sales, Forecasting, Managerial Finance, Team Building, Microsoft Excel, Call Centers, Customer Service, Credit Analysis, Negotiation, Financial Services, Sarbanes-Oxley Act, Credit Risk, Financial Risk, Training, Analysis, Process Improvement, Leadership, Invoicing, Management, Time Management, Team Leadership, Supervisory Skills, Customer Satisfaction, Program Management, Policy, Access, Executive Management, Internal Controls
Education
University of Phoenix (Ground Campus - Warrenville, IL) 2005 — 2007
MBA, Business Administration
University of Illinois at Urbana-Champaign 1992 — 1996
Bachelor of Science, Agriculture and Commuications
Pivotal Home Solutions an AGL Resources Company 2011 - Present
Crane Composites 2010 - 2011
Accountemps (A Robert Half Company) July 2010 - November 2010
Unisource Worldwide, Inc 2007 - 2009
RR Donnelley and Sons Inc September 2004 - October 2007
Mortgage Market Information Services October 1999 - February 2004
Skills
Accounts Receivable, Risk Management, Supervising, Credit, Financial Analysis, Financial Reporting, Accounting, Account Reconciliation, Finance, Cash Flow, Contract Negotiation, Sales, Forecasting, Managerial Finance, Team Building, Microsoft Excel, Call Centers, Customer Service, Credit Analysis, Negotiation, Financial Services, Sarbanes-Oxley Act, Credit Risk, Financial Risk, Training, Analysis, Process Improvement, Leadership, Invoicing, Management, Time Management, Team Leadership, Supervisory Skills, Customer Satisfaction, Program Management, Policy, Access, Executive Management, Internal Controls
Education
University of Phoenix (Ground Campus - Warrenville, IL) 2005 — 2007
MBA, Business Administration
University of Illinois at Urbana-Champaign 1992 — 1996
Bachelor of Science, Agriculture and Commuications
Vance Gorham Vance Gorham's Pivotal Home Solutions, an AGL Resources Company Experience October 2011 - Present
Job Senior Graphic Designer, Pivotal Home Solutions, an AGL Resources Company
Industry Graphic Design
Experience
Pivotal Home Solutions, an AGL Resources Company October 2011 - Present
self September 2006 - Present
Portsmouth Museum of Art March 2011 - 2011
U.S. Census Bureau March 2010 - September 2010
U.S. Census Bureau March 2010 - June 2010
Dartmouth Publishing August 2007 - November 2009
Dartmouth Publishing August 2007 - May 2008
Skills
Illustrator, Illustration, Art Direction, Marketing, Budgets, Microsoft Excel, Art, Adobe Creative Suite, Graphics, InDesign, Social Media, Social Media Marketing, Collateral Material..., Editing, Facebook, Management, Team Leadership, Microsoft Word, Logo Design, PowerPoint, Graphic Design, Photoshop, Branding & Identity, Sustainability, Strategic Planning, Design Thinking, Visual Communication, Advertising, Triple Bottom Line, Print Production, Typography, Systems Thinking
Education
Antioch University New England 2011 — 2013
MBA, Sustainability
Syracuse University 2000 — 2004
B.F.A., Advertising Design
Pivotal Home Solutions, an AGL Resources Company October 2011 - Present
self September 2006 - Present
Portsmouth Museum of Art March 2011 - 2011
U.S. Census Bureau March 2010 - September 2010
U.S. Census Bureau March 2010 - June 2010
Dartmouth Publishing August 2007 - November 2009
Dartmouth Publishing August 2007 - May 2008
Skills
Illustrator, Illustration, Art Direction, Marketing, Budgets, Microsoft Excel, Art, Adobe Creative Suite, Graphics, InDesign, Social Media, Social Media Marketing, Collateral Material..., Editing, Facebook, Management, Team Leadership, Microsoft Word, Logo Design, PowerPoint, Graphic Design, Photoshop, Branding & Identity, Sustainability, Strategic Planning, Design Thinking, Visual Communication, Advertising, Triple Bottom Line, Print Production, Typography, Systems Thinking
Education
Antioch University New England 2011 — 2013
MBA, Sustainability
Syracuse University 2000 — 2004
B.F.A., Advertising Design
Ada Rocha's Pivotal Home Solutions, an AGL Resources Company Experience July 2010 - September 2014
Job Human Resources Professional
Industry Human Resources
Experience
McDonald's Corporation September 2014 - May 2015
Pivotal Home Solutions: An AGL Resources Company July 2010 - September 2014
Primerica Financial Services - Georgetown, TX December 2003 - January 2013
Skills
Human Resources, Employee Relations, Management, Customer Service, Microsoft Office, Leadership, Training, Microsoft Excel, Recruiting, Project Management, Team Building, Microsoft Word, Multi-task & Handle..., Fluent in Spanish...
Education
Lewis University 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management, 3.7/4.0
Lewis University 2003 — 2007
Bachelor’s Degree, International Business and Business Administration, 3.4/4.0
McDonald's Corporation September 2014 - May 2015
Pivotal Home Solutions: An AGL Resources Company July 2010 - September 2014
Primerica Financial Services - Georgetown, TX December 2003 - January 2013
Skills
Human Resources, Employee Relations, Management, Customer Service, Microsoft Office, Leadership, Training, Microsoft Excel, Recruiting, Project Management, Team Building, Microsoft Word, Multi-task & Handle..., Fluent in Spanish...
Education
Lewis University 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management, 3.7/4.0
Lewis University 2003 — 2007
Bachelor’s Degree, International Business and Business Administration, 3.4/4.0
Eric Cannon, PHR, SHRM-CP's Pivotal Home Solutions, an AGL Resources Company Experience October 2013 - May 2014
Job Director of HR @ Milhouse Engineering & Construction, Inc. Hiring Electrical / Civil / Mechanical Engineers
Industry Human Resources
Experience
Milhouse Engineering & Construction, Inc. June 2015 - Present
Milhouse Engineering & Construction, Inc. September 2014 - May 2015
Pivotal Home Solutions an AGL Resources Company October 2013 - May 2014
Nicor Gas an AGL Resources Company March 2012 - October 2013
Nicor Gas 1999 - 2012
Skills
Succession Planning, Talent Management, Organizational..., Change Management, Human Resources, Employee Relations, Labor Relations, Employee Training, Employee Benefits, Leadership Development, Deferred Compensation, Workforce Planning, Employee Engagement, Organizational..., Benefits Administration, Onboarding, Employment Law, Organizational Design, Performance Management, HR Policies, Applicant Tracking..., Leadership, Coaching, Talent Acquisition, Recruiting, Process Improvement, Policy, HRIS, PeopleSoft, Project Management, Training, Interviews, Management
Education
Illinois State University 1980 — 1984
BS, Industrial Tech, Communications
DePaul University
Milhouse Engineering & Construction, Inc. June 2015 - Present
Milhouse Engineering & Construction, Inc. September 2014 - May 2015
Pivotal Home Solutions an AGL Resources Company October 2013 - May 2014
Nicor Gas an AGL Resources Company March 2012 - October 2013
Nicor Gas 1999 - 2012
Skills
Succession Planning, Talent Management, Organizational..., Change Management, Human Resources, Employee Relations, Labor Relations, Employee Training, Employee Benefits, Leadership Development, Deferred Compensation, Workforce Planning, Employee Engagement, Organizational..., Benefits Administration, Onboarding, Employment Law, Organizational Design, Performance Management, HR Policies, Applicant Tracking..., Leadership, Coaching, Talent Acquisition, Recruiting, Process Improvement, Policy, HRIS, PeopleSoft, Project Management, Training, Interviews, Management
Education
Illinois State University 1980 — 1984
BS, Industrial Tech, Communications
DePaul University