Plaza Motors
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Plaza Motors Employees
Plaza Motors April 2011 - February 2012
Plaza Motors August 2006 - April 2011
Applebee's August 2005 - July 2006
Walgreens June 2004 - July 2005
Skills
Microsoft Excel, Customer Service, PowerPoint, Customer Satisfaction, Sales, Microsoft Office, Retail, Team Building, Team Leadership, Training, Automotive, Data Entry, Telephone Skills, Administrative..., Wordperfect, Legal Research, 10 Key, Food, Cashiering, Legal Support Services, Vehicles, Sales Management, Profit, Teamwork, Paralegals, Inventory Management, Administrative...
Education
St. Louis Community College 2009 — 2010
Certificate of Profiency, Criminal Justice
St. Louis Community College 2004 — 2009
Associates, Paralegal Studies
Berkshire Hathaway Home Services Select Properties January 2008 - Present
Plaza Motors January 2011 - January 2012
Citi January 2007 - January 2008
JIM LYNCH CADILLAC, INC January 2005 - January 2007
ST. LOUIS AUTO AUCTION January 2002 - January 2005
Skills
Real Estate, Sellers, First Time Home Buyers, Buyer Representation, Single Family Homes, Residential Homes, Condos, REO, Property Management, Listings, New Home Sales, Sales
Education
St. Louis Community College
Plaza Land Rover Jaguar July 1998 - Present
Plaza Motors April 2011 - Present
Asbury Automotive Group April 2005 - April 2014
Skills
Automobile, Parts, Vehicles, Automotive Aftermarket, Automotive, Warranty, Dealers, Profit, Automotive Repair, Customer Satisfaction, Dealer Management, Customer Retention, Inventory Management, Sales Management, Continuous Improvement, Automotive Parts, Purchasing, Team Building, Operations Management, Budgets, Sales Operations, Forecasting, Inventory Control, Training, Retail, Service Parts, Negotiation, Customer Service, Gross Profit, Process Improvement, Reynolds, Tires, Sales Process, Brake, Suspension, Selling, ADP Payroll, Fleet Management, Spare Parts, Aftersales, P&L, Powertrain, Business Planning, Sales
Education
Missouri State University 1988 — 1991
Business Administration and Management, General
ROLLA 1977 — 1988
Plaza Motors West September 2014 - Present
Plaza Motors February 2012 - September 2014
Plaza Motors February 2006 - February 2012
Plaza Motors April 2003 - February 2006
Plaza Motors February 2002 - April 2003
The Cobalt Group January 2000 - January 2001
Suntrup Nissan January 2000 - January 2001
Bommarito Nissan September 1996 - December 1999
Skills
Automobile, Sales, Vehicles, Profit, Customer Satisfaction, Automotive, Team Building, Sales Management, Sales Process, Automotive Repair, Automotive Aftermarket, Warranty, Customer Retention, Customer Service, Parts, Negotiation, Selling, Retail, Sales Operations, Inventory Management, Dealers, Continuous Improvement, Forecasting, Strategic Planning, Process Improvement, New Business Development, Employee Training, Management, Leadership, Training, Account Management, Marketing Strategy, Dealer Management, Business Planning, Pricing, Purchasing, B2B, Reynolds, adp, ADP DRIVE, Marketing, Business Development, Budgets, Coaching, Direct Sales, Team Leadership, Advertising, Finance, Competitive Analysis, CRM
Education
Southwest Missouri State University 1995 — 1996
Special Education
University of Missouri St. Louis 1993 — 1995
Special Education
St. Louis Community College 1992 — 1993
General Education
Jake Sweeney Automotive July 2014 - Present
Plaza Motors 2012 - Present
Skills
Reynolds, Automobile, Automotive Aftermarket, Automotive, Vehicles, Customer Service, Sales, Sales Management, Negotiation, Team Building, Customer Satisfaction, Management, Process Improvement, Inventory Management, Sales Process, Customer Retention
Education
Southern Illinois University, Carbondale 2000 — 2004
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Saint Louis University
Plaza Motors 2013 - Present
Ronald McDonald House Charities of St. Louis 2014 - 2014
Neiman Marcus October 2012 - July 2013
Biffle January 2010 - October 2012
Villa Duchesne High School October 2005 - February 2009
Villa Duchesne High School August 2007 - October 2007
CCSN 2007 - 2007
Skills
Fundraising, Social Media, Marketing Strategy, Customer Service, Strategic Planning, Social Media Marketing, Microsoft Office, Sales, Advertising, Public Speaking, New Business Development, Start-ups, Event Planning, Customer Satisfaction, Merchandising, Coaching, Facebook, Business Development, Nonprofits, Fashion, Social Networking, Leadership, Marketing, Sales Management, Time Management, Marketing Communications, Public Relations
Education
Manhattanville College 1999 — 2004
Bachelor of Arts (BA), Business Administration and Management, General and History
Villa Duchesne 1995 — 1999
The Body of Christ Christian Ministries, INC December 2014 - Present
System Thinkers LLC May 2011 - Present
Van Ru Credit Corporation June 2012 - October 2014
Client Services Incorporated April 2009 - February 2011
Marty Cancila Dodge Chrysler Jeep March 2007 - December 2008
Plaza Motors April 2006 - March 2007
Xentel Inc January 2006 - April 2006
Auto Centers Nissan January 2005 - January 2006
Kirkwood Mitsubishi February 1999 - January 2005
Skills
Mentoring, Team Management, Counseling, Coaching, Public Speaking, Management, Leadership Development, Program Management, Sales, Psychotherapy, Training, Customer Retention, Employee Training, Team Building, Recruiting, Human Resources, Social Media, Strategic Planning, Public Relations, Customer Service, PowerPoint, Process Improvement, Sales Management, Customer Satisfaction, Organizational..., Leadership, Business Development, Call Centers, Employee Relations, Interviews, Operations Management, Outlook, Performance Management, Staff Development, Team Leadership
Education
MidAmerica Nazarene University 2012 — 2013
Bachelor of Arts (B.A.), Organizational Leadership
Johnson County Community College 2011 — 2012
General studies, Business/Human Relations
Harris Stowe University 1993 — 1994
Business/Corporate Communications
Roosevelt High School 1986 — 1990
High School Diploma, International Studies
Plaza Motors May 2015 - Present
DOBBS TIRE & AUTO CENTERS, INC November 2012 - July 2015
Gulf Shores Restaurant and Grill August 2010 - October 2012
MJB DIGITAL August 2007 - October 2012
Barry Davis Photography May 2007 - June 2010
Rhonda Jean Photos September 2007 - February 2010
Westrich Photography October 2006 - November 2008
Todd Studios April 2007 - September 2007
ALIVE Magazine May 2007 - August 2007
Skills
Fluent Spanish, Business Ownership, Ownership, Training, management, sales, Social Media Marketing, Sales, Photoshop, Advertising
Education
St. Louis Community College 2006 — 2010
Frank Leta Honda August 2014 - Present
West county nissan August 2013 - August 2014
Plaza Motors May 2011 - August 2013
Penske Truck Leasing January 2009 - March 2011
Penske Truck Leasing September 2005 - January 2009
Double Time June 2003 - May 2005
Commerce Bank/Rockwood Bank May 2001 - June 2003
Best Buy January 1998 - May 2000
Skills
CRM, Customer Service, Fleet Management, Cold Calling, Customer Satisfaction, Sales, Contract Negotiation, Microsoft Excel, Management, Training, Customer Retention
Education
Self-Paced Study 2011 — 2011
Missouri State University 2005 — 2007
Communications
Maryville University of Saint Louis 2004 — 2005
Plaza Motors February 2011 - Present
AT&T December 2003 - December 2010
Costello Leasing August 2003 - December 2003
Skills
Project Planning, Project Coordination, Customer Retention, Account Management, Microsoft Office, Management, Contract Negotiation, Negotiation, Sales Management, Leadership, Training, Outlook, Strategic Planning, Sales, Event Management, Customer Service, Customer Satisfaction, Microsoft Excel, Team Building, Operations Management, Social Media, Process Improvement
Education
Saint Louis University 1985 — 1989
BA, Communication/Business
School Sisters of Notre Dame Central Pacific Province April 2013 - Present
Lafser & Associates, Inc. January 2009 - March 2013
Plaza Motors August 1998 - October 2008
Self Employed Accountant April 1995 - August 1998
Riedel Industrial Waste / Riedel Energy June 1991 - April 1995
Skills
Financial Accounting, Cost Accounting, Construction Accounting, Human Resources, Payroll, Historic Rehabilitation..., Project Coordination, Brownfield, Forecasting, Budgets, Financial Reporting, Accounts Receivable, GAAP, Year-end Close, Revenue Recognition, Monthly Close, Variance Analysis, Fixed Assets, Accruals, Accounting, Financial Analysis, Hyperion
Education
Maryville University of Saint Louis
Bachelor's degree, Accounting
Five Acres Animal Shelter August 2015 - Present
Plaza Motors November 2014 - August 2015
Five Acres Animal Shelter June 2014 - October 2014
Dierbergs Markets April 2007 - October 2014
Five Acres Animal Shelter June 2013 - November 2013
Five Acres Animal Shelter 2012 - 2012
Skills
Customer Service, Event Planning, Fundraising, Data Entry, Social Media, Microsoft Office, Employee Training, Team-oriented, Microsoft Excel, Microsoft Word, Teamwork, Social Networking, Facebook, PowerPoint, Time Management, Telephone Skills, Filing
Education
Lindenwood University 2010 — 2012
Bachelor of Arts (B.A.), Nonprofit Administration
St. Charles Community College 2007 — 2010
Associate of Arts (A.A.), Marketing
Plaza Motors November 2013 - Present
Heartland Automotive Services, Inc. October 2013 - November 2013
Altaquip June 2013 - August 2013
True Manufacturing June 2012 - June 2013
Client Services Incorporated February 2012 - May 2012
National Tire & Battery November 2011 - February 2012
Pundmann Ford January 2010 - November 2011
Paul Cerame Ford-Lincoln-Kia July 2009 - January 2010
Skills
Photography, Digital Photography, Graphic Design, Microsoft Word, Microsoft Office, Photoshop, Typing, Computers
Education
Missouri Tech 2011 — 2012
Information Technology
Francis Howell North High 2005 — 2009
Plaza Motors December 2013 - Present
Murray Motor Imports (A.K.A. Denver Mercedes & BMW November 2012 - July 2013
Dreyer Reinbold BMW February 2005 - October 2012
The Tom Lange Company September 2003 - January 2005
Skills
Outstanding..., Interpersonal Leadership, Sales, Sales Management, Team Management, Problem Solving, Account Management, Time Management, Timely Decision Making, Customer Service, Customer Satisfaction, Vehicles, Team Building, Business Development, Automotive, Contract Negotiation, Customer Retention
Education
Southern Illinois University, Carbondale 1999 — 2003
Bachelor's degree, Speech Communication
Plaza Motors April 2014 - Present
Grey Eagle Distributors March 2013 - January 2014
WIMA NFC Monaco / USA February 2012 - January 2013
MONACO MEDIAX / imagina - WIMA November 2011 - February 2012
SPORTELMonaco July 2011 - November 2011
Education
Kingston University 2008 — 2010
Kingston College
HND
Wells Fargo Advisors October 2014 - Present
Plaza Motors 2012 - 2014
Skills
Research, Management, Microsoft Excel, Sales Management, Finance, Negotiation, Marketing, Investments, Financial Analysis, Retirement Planning, writing, Legal Compliance, Legal Writing, Portfolio Management, Sales Process, arbitraton
Education
University of Missouri-Columbia
Bachelor’s Degree
Washington University in St. Louis School of Law
Juris Doctor (J.D.)
Plaza Motors September 2013 - Present
Plaza Motors September 2013 - Present
RUDD Equipment 2012 - 2013
Schaefer Autobody 2003 - 2012
Education
Fox High School 1995 — 1997
Diploma
Jefferson College
Computer Science
Porsche St Louis / indiGO Auto Group August 2015 - Present
Plaza Motors June 2013 - August 2015
Autohaus of Peoria February 2010 - May 2013
Süd's Porsche March 2007 - February 2010
Desert European Motorcars, Ltd. February 2003 - March 2007
Skills
Java, Public Speaking, Microsoft Word, Accounting, Microsoft Excel, Microsoft Office, Team Building, Social Media, Sales, Event Planning, HTML, Strategic Planning, PowerPoint, Project Management, English, Teamwork, Photoshop, Budgets, Customer Service, Outlook, Teaching, Research, Negotiation, Editing, Management, Windows, Customer Satisfaction, Vehicles, Customer Retention, Automobile, Inventory Management, Automotive, Sales Management, Profit
Education
Porsche Technical Apprenticeship Program (PTAP) 2002 — 2003
Porsche Specific technology and repair
Universal Technical Institute of Illinois Inc 2001 — 2002
Diploma in Automotive Technology, Automobile/Automotive Mechanics Technology/Technician, Valedictorian
Porsche St. Louis June 2015 - Present
STLCARTALK.org June 2013 - June 2015
Plaza Motors February 2013 - June 2013
Lou Fusz Automotive Network February 2012 - February 2013
Advanced Automotive LLC March 2011 - March 2012
IS Design Kitchens LLC July 2009 - December 2011
WSI June 2009 - January 2010
EY January 2006 - September 2008
Biological Technology Laboratory, Inc January 1999 - December 2005
Skills
Automotive, Internal Audit, Auditing, Forecasting, Sarbanes-Oxley Act, Financial Accounting, Business Development, Business Process..., Account Management, Process Improvement, Customer Satisfaction, Customer Service, Management, Automobile, Sales, Marketing, Strategic Planning, Sales Management
Education
University of Illinois at Urbana-Champaign - College of Business 2002 — 2005
Bachelor's degree, Accounting and Finance
St. Louis Community College 1999 — 2001
Transfer Courses, Business Administration
Ladue Horton Watkins High School 1996 — 1999
High School Diploma
Hadwin - White Buick GMC Subaru February 2014 - Present
Lithia Motors June 2013 - February 2014
ABRA Auto Body & Glass July 2012 - May 2013
Group 1 Automotive 2009 - 2012
Plaza Motors 2006 - 2008
Bill Holt Chevrolet 2004 - 2006
Skills
Customer Service, Purchasing, Financial Analysis, Process Improvement, Insurance, Negotiation, Strategic Planning, Customer Relations, Collision, Business Strategy, Team Building, Mentoring, Analytics, Business Development, Operational Cost..., Innovation, Inspection, Organization, Problem Solving, Leadership, Office Management, Recruiting, Quality Control, Forecasting, Management, Dealers, Automotive Repair, Automotive, Warranty, Customer Retention, Inventory Management, Customer Satisfaction, Profit, Continuous Improvement, Vehicles, Parts, Automotive Aftermarket, Automobile, Sales Management, Business Planning, Reynolds, Account Management, Coaching, New Business Development, Sales, Sales Process, Budgets, Dealer Management, Gross Profit, Income Statement
Education
University of Tulsa 1980 — 1980
Business Administration
Oklahoma State University 1978 — 1979
Marketing and Management
Plaza Motors January 2015 - Present
WoodWorks Ministries January 2015 - Present
Plaza Motors April 2013 - January 2015
Skills
Automotive, Customer Satisfaction, Customer Service, Public Speaking, Sales, Team Building
Education
Missouri Baptist University 2009 — 2014
Bachelor's Degree, Communications
Plaza Motors December 2014 - Present
Abeinsa April 2013 - December 2014
Randstad (contracted with Monsanto) March 2012 - April 2013
HOK, Inc. March 2011 - February 2012
Royal Canin USA January 2008 - November 2010
GLOBAL PRODUCTS, INC October 2006 - December 2007
DISTRIBUTION CONTROL SYSTEMS, INC March 2003 - October 2006
Skills
Benefits Administration, Onboarding, Data Analysis, Employee Relations, Employment Law, Employee Engagement, Employee Development, Human Resources, Recruiting, HR Policies, Talent Acquisition, Employee Benefits, Succession Planning, Sourcing, New Hire Orientations, Coaching, FMLA, Leadership Development, Legal Compliance, Taleo, Conflict Resolution, HRIS, Training, Employee Training, Interviews, Performance Appraisal, Talent Management, Organizational..., Applicant Tracking..., Employee Handbooks, Exit Interviews, Team Building, Screening, Deferred Compensation, Personnel Management, Policy, Workforce Planning
Education
COMMUNITY INVOLVEMENTAmerican Eskimo Rescue of St. Louis 2006 — 2011
American InterContinental University 2004 — 2005
MBA, Human Resource Management
Lindenwood University 2004 — 2004
BA, Business Administration
American Intercontinental University
Maters, Business Administration; HR
Lindenwood University
BA, Business Administration; HR Management
Mungenast Lexus of St. Louis August 2015 - Present
St. Louis RV and Bus November 2014 - June 2015
Plaza Motors 2010 - 2014
Metro St. Louis Construction, LLC 2007 - 2010
MarineMax 2003 - 2007
Skills
Sales, Consultative Selling, Customer Satisfaction, Vehicles, Automotive, Automobile, Sales Management, Finance, Negotiation, Automotive Sales..., Sales Process, Sales Presentations, Inventory Management, Process Improvement, CRM, Microsoft Office, Automotive Aftermarket, New Business Development
Education
Asbury Automotive Finance Training 2014 — 2014
Automotive Finance Certification
East Central College 1993 — 1998
Associate’s Degree, Emergency Medical Technology/Technician (EMT Paramedic)
Nomad Temporary Housing Inc. May 2015 - Present
LifeLock November 2014 - January 2015
Plaza Motors November 2013 - October 2014
Brookfield Global Relocation Services June 2013 - August 2013
Tap Contact Exchange November 2011 - July 2013
ASU Foundation for A New American University February 2013 - June 2013
College Works Painting November 2010 - May 2011
Jiffy Lube March 2008 - June 2010
Skills
Marketing, Microsoft Office, Customer Service, Advertising, Management, Sales, Microsoft Excel, Entrepreneurship, Direct Sales, Customer Satisfaction, Microsoft Word, Negotiation, Social Networking, Adobe Design Programs, Event Management, PowerPoint, Software Documentation, Time Management, Customer Relations
Education
Arizona State University
Political Science and Business Management
Rancho Bernardo High School
Plaza Motors February 2015 - Present
BraunCo. September 2011 - Present
Premiere Estates Auction Co. September 2011 - Present
Jay Wolfe Toyota Scion of West County September 2014 - February 2015
ADT Security Services February 2014 - September 2014
RGS Energy November 2013 - February 2014
B.C.E. Consulting CO. August 2012 - October 2013
B.C.E. P.C February 1987 - July 2011
Bradford C. Emert Attorney at Law 1987 - 2011
Bradford C. Emert Attorney at Law 1987 - 2011
Skills
Strategic Planning, Market Analysis, Needs Assessment, Business Development, Tactical Decision-Making, Strategic Market..., Visionary Leadership, Team/Consensus Building, Cost Benefit Analysis, Project Management, Client Relations, Client Retention, Self-motivated achiever, Alliance Formation, Networking, Sales Management, Contract Negotiation, Sales Presentations, Sales Growth, Business Excellence, Exceed Sales Goals, Strategic Perspective, High Integrity, Business Acuman, Global Outlook, Empathic Listener, Medical Research, Strong Consultative..., Leadership, Selling Skills, Customer Retention, Risk Management, Integrity, Cost Benefit, Positioning, Management, Technology Needs..., Sales, Real Estate, Account Management, Selling, Marketing, Commercial Real Estate, Team Building, Small Business, New Business Development, Start-ups, Referrals, Residential Homes, Budgets
Education
Saint Louis University School of Law
Juris Doctor, JD
University of Michigan
Bachelor of Arts, Psychology
Ladue Horton Watkins
Plaza Motors August 2003 - Present
Skills
Automotive, Customer Satisfaction, Customer Service, Sales, Vehicles, Automotive Aftermarket, Dealers, Inventory Management, Parts, Profit, Sales Operations, Warranty, Dealer Management, Purchasing, Automotive Repair, Negotiation, Account Management, Leadership, Microsoft Word, Strategic Planning, Training
Education
The University of Kansas
Plaza Motors April 2014 - Present
Express Scripts May 2013 - April 2014
Target September 2012 - April 2013
Target November 2011 - September 2012
Dick's Sporting Goods February 2010 - October 2010
Skills
Highly motivated..., Fast Learner, Very Reliable, Computer Proficiency, Marketing, Human Resources, Retail, Strategy, Management, Sales, Customer Service, Time Management, Inventory Management
Education
Northampton Community College 2009 — 2011
Associate's degree, General Studies
The Reynolds and Reynolds Company August 2014 - Present
Citizens National Bank of Greater St. Louis June 2013 - July 2014
Plaza Motors February 2012 - February 2013
Plaza Motors May 2011 - February 2012
Plaza Motors February 2010 - May 2011
Ecolab June 2008 - December 2009
Suss Buick GMC July 2007 - May 2008
Nordyne January 2006 - July 2007
Hussmann September 2005 - January 2006
Skills
Customer Satisfaction, Mortgage Banking, Credit Analysis, Sales
Education
Arkansas State University 2000 — 2005
Bachelor's, Mechanical Engineering
Stl Motorcars November 2014 - Present
Plaza Motors April 2014 - November 2014
St. Louis Motorcars February 2009 - April 2014
Exotic Motors Midwest August 2011 - December 2011
Brandt's Cafe & Jazz Lounge February 2008 - December 2008
Skills
Sales Management, Customer Satisfaction, Vehicles, Automotive, Automotive Aftermarket, Customer Retention, Management, Automobile, Customer Service, Parts, Sales, Dealers, Reynolds, Interviews, Profit, Sales Process, Automotive Repair, Microsoft Word, Organization, Small Business, Retail, Negotiation, Marketing, Team Building, Sales Operations, Business Planning, Purchasing
Education
University of Missouri-Saint Louis 2003 — 2004
Business Administration and Management, General
St. Louis Community College 1999 — 2003
Associate's degree
Plaza Motors November 2010 - Present
Skills
Leadership, Team Leadership, Operations Management, Management, Automotive, Process Improvement, Continuous Improvement, ADP Payroll, Problem Solving, Customer Service, Team Building, Inventory Management, Microsoft Office, Teamwork, PowerPoint, Customer Satisfaction, Forecasting, Customer Retention, Microsoft Excel, Profit, Purchasing, Sales, Vehicles, Organization Skills, Strategic Thinking
Education
University of Missouri-Saint Louis 2002 — 2006
Bachelor of Science (BS), Finance, General
Barnes-Jewish Hospital January 2015 - Present
Basketball Referee 2001 - Present
Plaza Motors April 2010 - December 2014
Spartech Corporation August 2008 - April 2010
Covidien 2009 - 2010
Smurfit Stone Container Corporation March 2007 - August 2008
MEMC Electronic Materials Inc 2005 - 2007
Education
Aurora University 1976 — 1980
Bachelor of Science (BS), Social Work
Dunbar Vocational HS 1972 — 1976
Automotive Warranty February 2008 - Present
JM February 2008 - Present
Enterprise Fleet Services July 2002 - January 2008
St. Charles County February 2002 - July 2002
Thunder Aviation October 2000 - February 2002
Budget Rent a Car July 1999 - July 2000
Plaza Motors February 1998 - July 1999
Braeger Jeep-Eagle March 1997 - November 1997
Berndt Buick and Classic Imports July 1994 - March 1997
Staff Management February 1993 - June 1994
Education
Triton-College 1996 — 1999
Continuing Education, Advanced Land Rover Diagostics and Repair
Milwaukee Area Technical College 1989 — 1991
Associates, Automotive Technology and Repair
Equifax Workforce Solutions October 2014 - Present
Mungenast Hyundai January 2014 - August 2014
Suntrup Hyundai West 2013 - 2014
Mercedes Benz of St. Charles 2012 - 2013
Bommarito Automotive 2009 - 2012
Parktown Imports 2008 - 2009
Tri-Star Imports 2007 - 2008
Plaza Motors 2004 - 2007
Tri-Star Imports 1997 - 2004
Prairie Farms / PFD Supply 1993 - 1997
Skills
Product Development, New Business Development, Negotiation, Strategic Planning, Sales, Marketing Communications, Market Research, Microsoft Office, Automobile, Customer Satisfaction, Inventory Management, Marketing Management, Advertising, Dealers, Automotive Aftermarket, Sales Process, Vehicles, Profit, Training, Sales Operations, Customer Service, Reynolds, Parts, CRM, Customer Retention, Selling, Budgets, Dealer Management, Coaching, Warranty, Recruiting
Education
University of Missouri-Columbia 1983 — 1988
BSBA, Marketing
Lou Fusz Chrysler Jeep Dodge Ram November 2014 - Present
Wells Fargo Advisors June 2014 - January 2015
Plaza Motors January 2014 - June 2014
AUDI AG January 2014 - June 2014
MassMutual Financial Group July 2013 - February 2014
Blattel & Associates February 2011 - July 2013
American Financial Partners March 2005 - December 2010
Liberty Lending Group 2001 - 2005
Trans World Airlines 2000 - 2001
Skills
Finance, Customer Service, Management, Mortgage Lending, Sales, Sales Management
Education
Missouri Baptist University 2008 — 2010
MBA, Business Administration
Missouri Baptist University 1997 — 2000
Bachelor of Science (BS), Accounting
Webster Groves 1990 — 1994
Plaza Motors April 2009 - Present
Skills
Automobile, Vehicles, Automotive, Continuous Improvement, Sales Management, Retail, Team Building, Negotiation, Customer Service, Selling, Process Improvement, Employee Training, Customer Retention, Customer Satisfaction
Education
COLERAIN HIGH SCHOOL
COLLEGE PREP
University of Cincinnati
Hendrick Collision Repair August 2014 - Present
Hendrick Collision Repair January 2014 - Present
Plaza Motors September 2013 - December 2013
Plaza Motors April 2011 - September 2013
Plaza Motors September 2001 - April 2011
Class Auto Center May 1999 - August 2001
Skills
Vehicles, Automotive, Automobile, Customer Satisfaction, Team Building, Automotive Repair, Inventory Management, Automotive Aftermarket, Parts, Negotiation, Warranty, Customer Service, Forecasting, Profit, Customer Retention, Sales Process, Continuous Improvement, Process Improvement, Budgets, Retail, Marketing Strategy, Operations Management, Collision, Dealers, Strategic Planning, Microsoft Office, Employee Training, I-CAR Platinum, Sales Operations, Teamwork, Microsoft Excel, Product Management, Account Management, Materials Management
Education
Cal State Long Beach 1985 — 1987
California State University-Long Beach 1985 — 1987
Graphic Design
Plaza Motors June 2010 - February 2012
Education
Missouri State University 2005 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
St. Charles Community College 2002 — 2005
General Education
Plaza Motors November 2014 - Present
Schaefer Autobody Centers December 2008 - November 2014
Schaefer Autobody Centers October 2006 - December 2008
Schaefer Autobody Centers May 2005 - October 2006
Ed Napleton Honda May 2002 - May 2004
Skills
Quality Control, Parts, Automotive, Vehicles, Automotive Repair, Automotive Aftermarket, Profit, Customer Satisfaction, Warranty
Education
Ranken Technical College 2003 — 2005
Associate of Technology, Automotive Collision Repair Technology
Plaza Motors January 2015 - Present
Tri-Star Imports January 2013 - January 2015
Education
Maryville University of Saint Louis 2014 — 2017
International Business
Universal Technical Institute of Illinois Inc 2006 — 2007
Automobile/Automotive Mechanics Technology/Technician
Plaza Motors May 2012 - Present
Gentelin's on Broadway December 2008 - May 2012
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Negotiation
Education
Ranken Technical College 2008 — 2011
Automotive Maintenance Technology, Automobile/Automotive Mechanics Technology/Technician
Lewis and Clark Community College 2006 — 2008
Associate of Applied Science