PlumChoice Online PC Services
Industry: Customer service company
DescriptionPlumChoice is a privately held corporation with headquarters located in Lowell, Massachusetts. PlumChoice is a leading provider of certified cloud and technical support services to consumers and small businesses. In 2018, The Allstate Corporation acquired Plumchoice to be part of Allstate’s SquareTrade division. Number of employees: 650 Headquarters: Lowell, MA Founded: 2001 Subsidiaries: Everon Technology Services, LLC, Tific AB Type of business: Privately held company
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PlumChoice Online PC Services Employees
Employee
Years
Job
Industry
Bernadette Malone Bernadette Malone's PlumChoice Online PC Services Experience April 2011 - Present
Job Remote Computer Technician at PlumChoice Online PC Services
Industry Information Technology and Services
Experience
PlumChoice Online PC Services April 2011 - Present
Clearwire June 2010 - April 2011
Sage December 2008 - June 2010
GrayTech Systems February 2006 - December 2008
United States Department of Defense March 2003 - January 2006
REMTECH, inc January 2000 - March 2003
US Army June 1995 - December 1999
Skills
Software Installation, Troubleshooting, Military, Microsoft SQL Server, Virus Removal, Wireless Networking, Computer Hardware, Server Administration, Windows Server, XP, Windows 7, Active Directory, Technical Support, Operating Systems, Windows, Norton Ghost, Servers, Hardware, Databases, Network Administration, Windows Vista, Help Desk Support, IIS, Printers, Routers, DHCP, TCP/IP, DNS, VPN, Network Security, Microsoft Exchange, Testing, Remote Desktop, Laptops, SQL, A+ Certified, Information Technology, Blackberry Enterprise..., Networking, Wireless
Education
ECPI College of Technology 2000 — 2009
Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences and Support Services, 3.82
PlumChoice Online PC Services April 2011 - Present
Clearwire June 2010 - April 2011
Sage December 2008 - June 2010
GrayTech Systems February 2006 - December 2008
United States Department of Defense March 2003 - January 2006
REMTECH, inc January 2000 - March 2003
US Army June 1995 - December 1999
Skills
Software Installation, Troubleshooting, Military, Microsoft SQL Server, Virus Removal, Wireless Networking, Computer Hardware, Server Administration, Windows Server, XP, Windows 7, Active Directory, Technical Support, Operating Systems, Windows, Norton Ghost, Servers, Hardware, Databases, Network Administration, Windows Vista, Help Desk Support, IIS, Printers, Routers, DHCP, TCP/IP, DNS, VPN, Network Security, Microsoft Exchange, Testing, Remote Desktop, Laptops, SQL, A+ Certified, Information Technology, Blackberry Enterprise..., Networking, Wireless
Education
ECPI College of Technology 2000 — 2009
Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences and Support Services, 3.82
Gregory Scott Helms Gregory Scott Helms's PlumChoice Online PC Services Experience January 2005 - October 2008
Job Technical Lead / Technical Support Engineer at Harvard University
Industry Computer Software
Experience
Harvard University November 2013 - Present
Harvard University September 2009 - November 2013
techKnowlege Advisors November 2008 - March 2009
PlumChoice Online PC Services January 2005 - October 2008
Deloitte Consulting October 1999 - July 2003
STREAM INTERNATIONAL November 1997 - October 1999
QDC PROPERTY MANAGEMENT, INC November 1992 - February 1996
Skills
ITIL v3 Foundations..., Apple Certified, Windows 7, Outlook, BMC Remedy, Computer Hardware, Mac OS X, DNS, Network Administration, Linux, SQL, VMware, VPN, Visio, Cisco Technologies, Hardware, HTML, Servers, Technical Support, SharePoint, Security, Unix, Help Desk Support, Windows Server, Mac OS, OS X, Software Installation, ITIL, Disaster Recovery, Software Documentation
Education
Boston University 2000 — 2000
Cirtifications, Windows Networking and Windows Server 2000 Management
Sullivan & Cogliano 1997 — 1997
PC/LAN Support Ceterification, Windows, Office & Networking
Clemson University 1985 — 1990
BS, Administrative Managment
Harvard University November 2013 - Present
Harvard University September 2009 - November 2013
techKnowlege Advisors November 2008 - March 2009
PlumChoice Online PC Services January 2005 - October 2008
Deloitte Consulting October 1999 - July 2003
STREAM INTERNATIONAL November 1997 - October 1999
QDC PROPERTY MANAGEMENT, INC November 1992 - February 1996
Skills
ITIL v3 Foundations..., Apple Certified, Windows 7, Outlook, BMC Remedy, Computer Hardware, Mac OS X, DNS, Network Administration, Linux, SQL, VMware, VPN, Visio, Cisco Technologies, Hardware, HTML, Servers, Technical Support, SharePoint, Security, Unix, Help Desk Support, Windows Server, Mac OS, OS X, Software Installation, ITIL, Disaster Recovery, Software Documentation
Education
Boston University 2000 — 2000
Cirtifications, Windows Networking and Windows Server 2000 Management
Sullivan & Cogliano 1997 — 1997
PC/LAN Support Ceterification, Windows, Office & Networking
Clemson University 1985 — 1990
BS, Administrative Managment
Adam Cozzi Adam Cozzi's PlumChoice Online PC Services Experience February 2009 - December 2009
Job Owner/Network Admin/Field Technician at Information Technology Solutions
Industry Information Technology and Services
Experience
Information Technology Solutions December 2009 - Present
Royal Telco August 2009 - December 2009
PlumChoice Online PC Services February 2009 - December 2009
SinghResorts March 2008 - January 2009
Dell January 2007 - January 2008
U.S. Convergence January 2006 - January 2007
Prop One, LLC March 2004 - April 2006
Kforce Technology Staffing August 2002 - August 2004
Ocean Side Computer Group July 2000 - December 2001
Custom Car & Truck 101 March 2001 - October 2001
Skills
Network Security, Microsoft Certified..., Disaster Recovery, MCSA, Cabling, Network Architecture, A+, Linux, Technical Writing, VMware, Citrix, Windows Server, VPN, Servers, Active Directory, Cisco Technologies, DNS, DHCP, Routers, Network Administration, Computer Hardware, Firewalls, Group Policy, Hardware, Help Desk Support, Information Technology, Laptops, Networking, Printers, Switches, Technical Support, Troubleshooting, XP, Software Installation, Operating Systems, Windows XP, Windows 7, Security, Dell PowerEdge Servers, Computer Security, Remote Desktop, TCP/IP, Dell Computers, Data Center, System Administration, Antivirus, Workstations, Wireless Networking, Windows, Infrastructure
Education
Kaplan University 2008 — 2009
MCSE, Information Technology
Palm Beach Community College 2001 — 2002
A+, Information Technology
Information Technology Solutions December 2009 - Present
Royal Telco August 2009 - December 2009
PlumChoice Online PC Services February 2009 - December 2009
SinghResorts March 2008 - January 2009
Dell January 2007 - January 2008
U.S. Convergence January 2006 - January 2007
Prop One, LLC March 2004 - April 2006
Kforce Technology Staffing August 2002 - August 2004
Ocean Side Computer Group July 2000 - December 2001
Custom Car & Truck 101 March 2001 - October 2001
Skills
Network Security, Microsoft Certified..., Disaster Recovery, MCSA, Cabling, Network Architecture, A+, Linux, Technical Writing, VMware, Citrix, Windows Server, VPN, Servers, Active Directory, Cisco Technologies, DNS, DHCP, Routers, Network Administration, Computer Hardware, Firewalls, Group Policy, Hardware, Help Desk Support, Information Technology, Laptops, Networking, Printers, Switches, Technical Support, Troubleshooting, XP, Software Installation, Operating Systems, Windows XP, Windows 7, Security, Dell PowerEdge Servers, Computer Security, Remote Desktop, TCP/IP, Dell Computers, Data Center, System Administration, Antivirus, Workstations, Wireless Networking, Windows, Infrastructure
Education
Kaplan University 2008 — 2009
MCSE, Information Technology
Palm Beach Community College 2001 — 2002
A+, Information Technology
Peter Angiola Peter Angiola's PlumChoice Online PC Services Experience May 2013 - June 2013
Job Print Manager / Motley Rice Law Firm. Mount Pleasant SC 29464
Industry Computer Hardware
Experience
Ricoh Americas Corporation December 2014 - Present
RMS Corp / Dell / Boeing June 2013 - December 2014
PlumChoice Online PC Services May 2013 - June 2013
Unisys October 2012 - May 2013
State of South Carolina October 2012 - October 2012
Freelance Computer Services August 2000 - October 2012
Actuate Corp. August 2000 - March 2001
Open Software Technology July 1997 - August 2000
Home Computer Systems May 1994 - July 2000
Skills
Laptops, Software Installation, Troubleshooting, Networking, Hardware, Dell Certified Systems..., CompTIA Security+..., CompTIA A+ Certified, Networking +, Computer Repair, Computer Hardware, Dell Computers, Windows 7, Desktop Support, Active Directory, Printers, Network Administration, Computer Maintenance, Antivirus, Windows, Workstations, Network Security, Operating Systems, Windows XP Professional, Wireless Networking, Routers, TCP/IP, Computer Security, Computer Hardware..., Switches, Microsoft Office, Norton Ghost, Spyware, Security, HP, Peripherals, Firewalls, Customer Service, Hardware Support
Education
Dell 2012 — 2012
Certified DCSE, Dell Certified Systems Expert
Trident Technical College 2011 — 2011
IT, A+, Secruity +, Networking +
Ricoh Americas Corporation December 2014 - Present
RMS Corp / Dell / Boeing June 2013 - December 2014
PlumChoice Online PC Services May 2013 - June 2013
Unisys October 2012 - May 2013
State of South Carolina October 2012 - October 2012
Freelance Computer Services August 2000 - October 2012
Actuate Corp. August 2000 - March 2001
Open Software Technology July 1997 - August 2000
Home Computer Systems May 1994 - July 2000
Skills
Laptops, Software Installation, Troubleshooting, Networking, Hardware, Dell Certified Systems..., CompTIA Security+..., CompTIA A+ Certified, Networking +, Computer Repair, Computer Hardware, Dell Computers, Windows 7, Desktop Support, Active Directory, Printers, Network Administration, Computer Maintenance, Antivirus, Windows, Workstations, Network Security, Operating Systems, Windows XP Professional, Wireless Networking, Routers, TCP/IP, Computer Security, Computer Hardware..., Switches, Microsoft Office, Norton Ghost, Spyware, Security, HP, Peripherals, Firewalls, Customer Service, Hardware Support
Education
Dell 2012 — 2012
Certified DCSE, Dell Certified Systems Expert
Trident Technical College 2011 — 2011
IT, A+, Secruity +, Networking +
Keith Scheldt Keith Scheldt's PlumChoice Online PC Services Experience April 2014 - October 2014
Job Computer Support Specialist
Industry Computer & Network Security
Experience
PlumChoice Online PC Services April 2014 - October 2014
Support.com June 2013 - December 2013
Kelly IT Resources October 2009 - October 2012
Knight Enterprises March 2007 - January 2009
Bright House Networks August 2003 - February 2007
Skills
CompTIA, Help Desk Support, Technical Support, Computer Hardware, Network Security, Workstations, Networking, Laptops
Education
Rasmussen College-Florida 2013 — 2016
Bachelor's degree, Cyber/Computer Forensics and Counterterrorism, 3.94
PlumChoice Online PC Services April 2014 - October 2014
Support.com June 2013 - December 2013
Kelly IT Resources October 2009 - October 2012
Knight Enterprises March 2007 - January 2009
Bright House Networks August 2003 - February 2007
Skills
CompTIA, Help Desk Support, Technical Support, Computer Hardware, Network Security, Workstations, Networking, Laptops
Education
Rasmussen College-Florida 2013 — 2016
Bachelor's degree, Cyber/Computer Forensics and Counterterrorism, 3.94
Arvind Jagannath's PlumChoice Online PC Services Experience November 2009 - June 2010
Job Product Management Professional
Industry Information Technology and Services
Experience
Independent November 2011 - Present
Physicians Interactive June 2012 - February 2013
NaviNet June 2010 - November 2011
PlumChoice Online PC Services November 2009 - June 2010
Wolters Kluwer Financial Services 2006 - 2009
Iron Mountain 2005 - 2006
IBM Software Group 2003 - 2005
PTC 2000 - 2003
Skills
SaaS, SOA, Web Services, SharePoint, Business Intelligence, AJAX, RIA, .NET, J2EE, Product Strategy, Program Management, Business Analysis, Competitive Analysis, Product Management, Product Marketing, Marketing Strategy, Collateral Design, Solution Selling, Enterprise Software, B2B, Product Development, Product Launch, Go-to-market Strategy, Product Life Cycle..., Strategic Partnerships, Cross-functional Team..., Cloud Computing, Agile, Product Requirements, Agile Project Management, User Experience, Start-ups, Software Development, Sales Enablement, Analytics, Scrum, Business Management, Enterprise Architecture, Competitive Intelligence, E-commerce, P&L Management, Software Product..., Software Project..., Thought Leadership, Requirements Gathering, SDLC, Sales Support, Requirements Analysis, Market Analysis, Mobile
Education
Boston University Graduate School of Management 1998 — 2000
MBA, Management Information Systems, General
Boston University Graduate School of Management 1998 — 2000
MS, MIS
Independent November 2011 - Present
Physicians Interactive June 2012 - February 2013
NaviNet June 2010 - November 2011
PlumChoice Online PC Services November 2009 - June 2010
Wolters Kluwer Financial Services 2006 - 2009
Iron Mountain 2005 - 2006
IBM Software Group 2003 - 2005
PTC 2000 - 2003
Skills
SaaS, SOA, Web Services, SharePoint, Business Intelligence, AJAX, RIA, .NET, J2EE, Product Strategy, Program Management, Business Analysis, Competitive Analysis, Product Management, Product Marketing, Marketing Strategy, Collateral Design, Solution Selling, Enterprise Software, B2B, Product Development, Product Launch, Go-to-market Strategy, Product Life Cycle..., Strategic Partnerships, Cross-functional Team..., Cloud Computing, Agile, Product Requirements, Agile Project Management, User Experience, Start-ups, Software Development, Sales Enablement, Analytics, Scrum, Business Management, Enterprise Architecture, Competitive Intelligence, E-commerce, P&L Management, Software Product..., Software Project..., Thought Leadership, Requirements Gathering, SDLC, Sales Support, Requirements Analysis, Market Analysis, Mobile
Education
Boston University Graduate School of Management 1998 — 2000
MBA, Management Information Systems, General
Boston University Graduate School of Management 1998 — 2000
MS, MIS
Rosemary Luniewicz's PlumChoice Online PC Services Experience January 2005 - Present
Job Billing Specialist at PlumChoice Online PC Services
Industry Information Technology and Services
Experience
PlumChoice Online PC Services January 2005 - Present
Draper Laboratory August 1985 - March 1995
Skills
Customer Service, Microsoft Excel, Microsoft Word, Outlook, Budget, Data Entry, Access, Analysis, Team Building, Windows, System Administration, Budgets, Process Improvement, Event Planning, Software Documentation, Data Analysis, Troubleshooting, Leadership, PowerPoint
Education
Boston College 1980 — 1985
BA, English
PlumChoice Online PC Services January 2005 - Present
Draper Laboratory August 1985 - March 1995
Skills
Customer Service, Microsoft Excel, Microsoft Word, Outlook, Budget, Data Entry, Access, Analysis, Team Building, Windows, System Administration, Budgets, Process Improvement, Event Planning, Software Documentation, Data Analysis, Troubleshooting, Leadership, PowerPoint
Education
Boston College 1980 — 1985
BA, English
Lawrence Shorter Lawrence Shorter's PlumChoice Online PC Services Experience April 2012 - September 2013
Job Csr tech for Carbonite
Industry Information Technology and Services
Experience
Carbonite August 2013 - Present
PlumChoice Online PC Services April 2012 - September 2013
Connexion Technologies July 2011 - October 2012
Skills
MCSA, CompTIA Network+, CompTIA A+ Certification, Windows 7, XP, Testing, Network Administration, Troubleshooting, Technical Support, Printers, Remote Desktop, Help Desk Support, Windows Vista, Windows, Software Documentation, Networking, Computer Hardware, Software Installation, Wireless Networking, Cabling, Switches, Laptops, Servers, Routers, Hardware, Operating Systems, VPN, DHCP, Active Directory, Windows Server, TCP/IP, Call Centers, Hardware Support, System Administration, Windows XP Pro, Wireless, Computer Repair, A Certified, DNS, VMware, Microsoft Technologies
Education
Stautzenberger College-Maumee 2000 — 2003
Associates in Information Technogly, Information Technogly
Carbonite August 2013 - Present
PlumChoice Online PC Services April 2012 - September 2013
Connexion Technologies July 2011 - October 2012
Skills
MCSA, CompTIA Network+, CompTIA A+ Certification, Windows 7, XP, Testing, Network Administration, Troubleshooting, Technical Support, Printers, Remote Desktop, Help Desk Support, Windows Vista, Windows, Software Documentation, Networking, Computer Hardware, Software Installation, Wireless Networking, Cabling, Switches, Laptops, Servers, Routers, Hardware, Operating Systems, VPN, DHCP, Active Directory, Windows Server, TCP/IP, Call Centers, Hardware Support, System Administration, Windows XP Pro, Wireless, Computer Repair, A Certified, DNS, VMware, Microsoft Technologies
Education
Stautzenberger College-Maumee 2000 — 2003
Associates in Information Technogly, Information Technogly
Darryl Turner Darryl Turner's PlumChoice Online PC Services Experience November 2013 - Present
Job Deskside Support at PWC Technology Services, Inc
Industry Information Technology and Services
Experience
PlumChoice Online PC Services November 2013 - Present
PWC Technology Services, Inc November 2013 - Present
Skills
Windows XP, Laptops, Technical Support, Windows 7, Printers, Computer Hardware, Active Directory, Software Installation, Help Desk Support, Troubleshooting, Hardware, Remote Desktop, A+ Certified, Windows Server, Servers, Computer Repair, Operating Systems, VPN, Network Administration, Routers
Education
Columbus State Community College 1992 — 1996
Associate of Applied Science in Electronic Engineering Technology, Computer Science
PlumChoice Online PC Services November 2013 - Present
PWC Technology Services, Inc November 2013 - Present
Skills
Windows XP, Laptops, Technical Support, Windows 7, Printers, Computer Hardware, Active Directory, Software Installation, Help Desk Support, Troubleshooting, Hardware, Remote Desktop, A+ Certified, Windows Server, Servers, Computer Repair, Operating Systems, VPN, Network Administration, Routers
Education
Columbus State Community College 1992 — 1996
Associate of Applied Science in Electronic Engineering Technology, Computer Science
Sherwood Gumbs Sherwood Gumbs's PlumChoice Online PC Services Experience March 2014 - May 2014
Job Field tech/consultant
Industry Information Technology and Services
Experience
Field Nation January 2010 - Present
Field Solutions January 2010 - Present
PlumChoice Online PC Services March 2014 - May 2014
Telenetwork April 2011 - July 2011
None August 2010 - January 2011
asbell truck center August 2007 - November 2009
Pep Boys June 2004 - August 2007
Skills
Networking, Routing, Customer Service, Inventory Management, Troubleshooting, Data Entry, Customer Satisfaction, Distribution Center..., Outlook, Retail, Inventory Control, Microsoft Office, IT Solutions, Windows Vista, Computer Repair, Computer Maintenance, Windows 7, Computer Security, Linux, Technical Support
Education
FastTrain of Jacksonville 2010 — 2011
Management Information Systems Program, 3.0 GPA
Charlotte Amalie 1992 — 1996
General, General
Field Nation January 2010 - Present
Field Solutions January 2010 - Present
PlumChoice Online PC Services March 2014 - May 2014
Telenetwork April 2011 - July 2011
None August 2010 - January 2011
asbell truck center August 2007 - November 2009
Pep Boys June 2004 - August 2007
Skills
Networking, Routing, Customer Service, Inventory Management, Troubleshooting, Data Entry, Customer Satisfaction, Distribution Center..., Outlook, Retail, Inventory Control, Microsoft Office, IT Solutions, Windows Vista, Computer Repair, Computer Maintenance, Windows 7, Computer Security, Linux, Technical Support
Education
FastTrain of Jacksonville 2010 — 2011
Management Information Systems Program, 3.0 GPA
Charlotte Amalie 1992 — 1996
General, General
Scott Gamet, MCTS Scott Gamet, MCTS's PlumChoice Online PC Services Experience March 2014 - April 2014
Job Network Professional
Industry Warehousing
Experience
ZEFON INTERNATIONAL April 2014 - Present
PlumChoice Online PC Services March 2014 - April 2014
Gainesville Indipendent Testing Service LLC November 2012 - March 2014
Skills
Microsoft Office, Windows Server, System Administration, Active Directory, Windows 7, Computer Repair, Troubleshooting, XP, Computer Hardware, Windows, Networking, DNS, Software Documentation, Operating Systems, Help Desk Support, Group Policy, Microsoft Exchange, DHCP, Security, Access, Network Administration, Linux, Servers, Technical Support, Backup Exec, Software Installation, Server Administration, Linux System..., Ubuntu, Hardware, Network Security, Hyper-V, Workstations, Antivirus, A Certified, Laptops, Printers, VPN, Remote Desktop, Windows Vista, VMware, Windows XP Pro, FTP, SAN, IIS, Dell Computers, Hardware Support, Routers, System Deployment, Network
Education
Rasmussen College-Florida 2013 — 2015
Bachelor of Science (BS), Management Information Systems, General
Rasmussen College-Florida 2011 — 2012
Associate of Science (A.S.), Network and System Administration/Administrator
ZEFON INTERNATIONAL April 2014 - Present
PlumChoice Online PC Services March 2014 - April 2014
Gainesville Indipendent Testing Service LLC November 2012 - March 2014
Skills
Microsoft Office, Windows Server, System Administration, Active Directory, Windows 7, Computer Repair, Troubleshooting, XP, Computer Hardware, Windows, Networking, DNS, Software Documentation, Operating Systems, Help Desk Support, Group Policy, Microsoft Exchange, DHCP, Security, Access, Network Administration, Linux, Servers, Technical Support, Backup Exec, Software Installation, Server Administration, Linux System..., Ubuntu, Hardware, Network Security, Hyper-V, Workstations, Antivirus, A Certified, Laptops, Printers, VPN, Remote Desktop, Windows Vista, VMware, Windows XP Pro, FTP, SAN, IIS, Dell Computers, Hardware Support, Routers, System Deployment, Network
Education
Rasmussen College-Florida 2013 — 2015
Bachelor of Science (BS), Management Information Systems, General
Rasmussen College-Florida 2011 — 2012
Associate of Science (A.S.), Network and System Administration/Administrator
Steve Kardon Steve Kardon's PlumChoice Online PC Services Experience November 2007 - December 2011
Job Proposal Manager at Lockheed Martin Industrial Defender
Industry Information Technology and Services
Experience
Lockheed Martin Industrial Defender Inc. February 2014 - Present
Industrial Defender Inc. May 2012 - Present
PlumChoice Online PC Services November 2007 - December 2011
Compuware Corporation/Programart October 1995 - October 2007
Management Strategies September 1992 - September 1995
Alliant Techsystems/Honeywell August 1987 - August 1992
Skills
Product Launch, Product Requirements, Competitive Analysis, Product Lifecycle..., Positioning, Strategic Planning, Project Management, Market Research, Business Planning, Sales Operations, Collaterals, Financial Analysis, Quantitative Analytics, SaaS, Product Management, Product Marketing, Go-to-market Strategy, Enterprise Software, Cross-functional Team..., Sales Enablement, Channel Partners, Security, Software Development, Account Management, Strategic Partnerships, Management, New Business Development, Cloud Computing, Process Improvement
Education
University of Minnesota - Carlson School of Management 1988 — 1990
MBA, Marketing
Massachusetts Institute of Technology 1983 — 1987
BSEE, Electrical Engineering
Lockheed Martin Industrial Defender Inc. February 2014 - Present
Industrial Defender Inc. May 2012 - Present
PlumChoice Online PC Services November 2007 - December 2011
Compuware Corporation/Programart October 1995 - October 2007
Management Strategies September 1992 - September 1995
Alliant Techsystems/Honeywell August 1987 - August 1992
Skills
Product Launch, Product Requirements, Competitive Analysis, Product Lifecycle..., Positioning, Strategic Planning, Project Management, Market Research, Business Planning, Sales Operations, Collaterals, Financial Analysis, Quantitative Analytics, SaaS, Product Management, Product Marketing, Go-to-market Strategy, Enterprise Software, Cross-functional Team..., Sales Enablement, Channel Partners, Security, Software Development, Account Management, Strategic Partnerships, Management, New Business Development, Cloud Computing, Process Improvement
Education
University of Minnesota - Carlson School of Management 1988 — 1990
MBA, Marketing
Massachusetts Institute of Technology 1983 — 1987
BSEE, Electrical Engineering
Deborah Ashe's PlumChoice Online PC Services Experience January 2009 - March 2009
Job Wedding Officiant and Minister
Industry Religious Institutions
Experience
Revdebi.com February 1999 - Present
Nova Castria Interfaith Outreach Ministry January 1999 - Present
Rev. Deborah Ashe January 1998 - Present
PlumChoice February 2009 - September 2010
PlumChoice Online PC Services January 2009 - March 2009
PlumChoice Online PC Services June 2008 - December 2008
PlumChoice Online PC Services May 2008 - June 2008
PlumChoice Online PC Services January 2008 - May 2008
Æsc January 2007 - February 2008
Walgreens 2005 - 2007
Skills
Celebrant, Officiant, Consultant, Mindfulness, Energy, Ceremonies, Corporate Wellness, Philosophy of Mind, Reiki, Meditation, Stress Management, Stress Reduction, Stress Relief, Wellness, Wellbeing, Weddings, Corporations, Corporate Events, Public Speaking, Parties, Customer Service, Team Building, Wedding Planning, Event Management, Event Planning, Fundraising, Social Networking, Sales, Entrepreneurship, Trade Shows, Small Business
Education
The Open University 1987 — 1993
BSc, Science
Sponne School, Towcester, Northants, UK 1971 — 1977
Revdebi.com February 1999 - Present
Nova Castria Interfaith Outreach Ministry January 1999 - Present
Rev. Deborah Ashe January 1998 - Present
PlumChoice February 2009 - September 2010
PlumChoice Online PC Services January 2009 - March 2009
PlumChoice Online PC Services June 2008 - December 2008
PlumChoice Online PC Services May 2008 - June 2008
PlumChoice Online PC Services January 2008 - May 2008
Æsc January 2007 - February 2008
Walgreens 2005 - 2007
Skills
Celebrant, Officiant, Consultant, Mindfulness, Energy, Ceremonies, Corporate Wellness, Philosophy of Mind, Reiki, Meditation, Stress Management, Stress Reduction, Stress Relief, Wellness, Wellbeing, Weddings, Corporations, Corporate Events, Public Speaking, Parties, Customer Service, Team Building, Wedding Planning, Event Management, Event Planning, Fundraising, Social Networking, Sales, Entrepreneurship, Trade Shows, Small Business
Education
The Open University 1987 — 1993
BSc, Science
Sponne School, Towcester, Northants, UK 1971 — 1977
Jay Breen Jay Breen's PlumChoice Online PC Services Experience March 2009 - December 2009
Job at Duke Energy Progress
Industry Information Technology and Services
Experience
Duke Energy Progress May 2011 - Present
InterMetro Industries Corporation (an Emerson Storage Solutions company) January 2010 - March 2011
ReZolutions Technologies January 2000 - 2011
PlumChoice Online PC Services March 2009 - December 2009
Countrywide Financial (Tampa) February 2008 - April 2008
Achieva Credit Union April 2007 - July 2007
Advanced Systems SE, Inc September 2005 - April 2007
Stream (formerly ECE Holdings, Inc.) November 2003 - February 2004
SBC Datacomm 2001 - 2001
Skills
Networking, Technical Support, Active Directory, Help Desk Support, Hardware, Troubleshooting, VPN, Information Technology, Network Administration, Laptops
Education
St. Petersburg College 2004 — 2009
Bachelors of Applied Sciences, Technology Management
St. Petersburg College 2004 — 2007
Associates of Sciences, Computer & Network Support Technician
Palm Harbor University High School International 1999 — 2003
IB Diploma, International Baccalaureate Program
Duke Energy Progress May 2011 - Present
InterMetro Industries Corporation (an Emerson Storage Solutions company) January 2010 - March 2011
ReZolutions Technologies January 2000 - 2011
PlumChoice Online PC Services March 2009 - December 2009
Countrywide Financial (Tampa) February 2008 - April 2008
Achieva Credit Union April 2007 - July 2007
Advanced Systems SE, Inc September 2005 - April 2007
Stream (formerly ECE Holdings, Inc.) November 2003 - February 2004
SBC Datacomm 2001 - 2001
Skills
Networking, Technical Support, Active Directory, Help Desk Support, Hardware, Troubleshooting, VPN, Information Technology, Network Administration, Laptops
Education
St. Petersburg College 2004 — 2009
Bachelors of Applied Sciences, Technology Management
St. Petersburg College 2004 — 2007
Associates of Sciences, Computer & Network Support Technician
Palm Harbor University High School International 1999 — 2003
IB Diploma, International Baccalaureate Program
Glen Underwood Glen Underwood's PlumChoice Online PC Services Experience March 2010 - February 2011
Job Senior Software Engineer at hopTo, Inc.
Industry Computer Software
Experience
hopTo December 2014 - Present
ProTech Systems Group, Inc. February 2014 - December 2014
Temple Logic July 2013 - February 2014
Scribe Software February 2011 - April 2013
PlumChoice Online PC Services March 2010 - February 2011
eCopy October 2002 - February 2010
Bottomline Technologies August 1999 - July 2002
Skills
Visual Studio, C#, XML, Subversion, IIS, Software Development, VSS, Java, C++, ATL, MFC, COM, WTL, STL, Win32, GDI, GDI+, .NET, Image Processing, GUI, Direct2D, WinForms, Object Oriented Design, Windows, Visual C++, C, Perforce, JavaScript, Visual Basic, SQL, SQL Server, Eclipse, Agile, ASP.NET, Device Drivers, Boost C++, Active Directory, Encryption, VMware, HTML 5, CSS3, Team Foundation Server
Education
NHTI, Concord's Community College 1988 — 1990
AS in CIS, CIS, MIS, C, C++, COBOL, VAX
hopTo December 2014 - Present
ProTech Systems Group, Inc. February 2014 - December 2014
Temple Logic July 2013 - February 2014
Scribe Software February 2011 - April 2013
PlumChoice Online PC Services March 2010 - February 2011
eCopy October 2002 - February 2010
Bottomline Technologies August 1999 - July 2002
Skills
Visual Studio, C#, XML, Subversion, IIS, Software Development, VSS, Java, C++, ATL, MFC, COM, WTL, STL, Win32, GDI, GDI+, .NET, Image Processing, GUI, Direct2D, WinForms, Object Oriented Design, Windows, Visual C++, C, Perforce, JavaScript, Visual Basic, SQL, SQL Server, Eclipse, Agile, ASP.NET, Device Drivers, Boost C++, Active Directory, Encryption, VMware, HTML 5, CSS3, Team Foundation Server
Education
NHTI, Concord's Community College 1988 — 1990
AS in CIS, CIS, MIS, C, C++, COBOL, VAX
Justin Vokey Justin Vokey's PlumChoice Online PC Services Experience August 2011 - Present
Job Developer at PlumChoice Online PC Services
Industry Information Technology and Services
Experience
PlumChoice Online PC Services August 2011 - Present
PlumChoice Online PC Services April 2008 - August 2011
Telvista October 2005 - April 2008
My Crystal's Computer & Network June 2003 - April 2004
Microsoft via CompConTech January 2001 - September 2001
Trammell Crow Company via Sapphire Technologies September 2000 - December 2000
First Horizon Home Loans June 1996 - September 2000
Education
Dallas Baptist University 2007 — 2009
BBS, Management Information Systems
Dallas Baptist University 2007 — 2009
BBS, Management Information System
Richland Community College 2001 — 2006
AAS, Computer Networking
Richland Community College 1991 — 1995
AS, Arts & Sciences
PlumChoice Online PC Services August 2011 - Present
PlumChoice Online PC Services April 2008 - August 2011
Telvista October 2005 - April 2008
My Crystal's Computer & Network June 2003 - April 2004
Microsoft via CompConTech January 2001 - September 2001
Trammell Crow Company via Sapphire Technologies September 2000 - December 2000
First Horizon Home Loans June 1996 - September 2000
Education
Dallas Baptist University 2007 — 2009
BBS, Management Information Systems
Dallas Baptist University 2007 — 2009
BBS, Management Information System
Richland Community College 2001 — 2006
AAS, Computer Networking
Richland Community College 1991 — 1995
AS, Arts & Sciences
Peter Drivas Peter Drivas's PlumChoice Online PC Services Experience June 2009 - May 2013
Job
Industry Computer Software
Experience
EnerNOC, Inc. May 2013 - Present
PlumChoice Online PC Services June 2009 - May 2013
PlumChoice Online PC Services April 2009 - June 2009
SkillSoft, Inc. May 2005 - February 2009
GEX, Inc. August 2001 - May 2005
ManagedOps.com March 1999 - April 2001
BEA Systems March 1997 - February 1999
Digital Equipment Corp. February 1996 - March 1997
Hewlett-Packard October 1988 - February 1996
Wang Labs 1981 - 1983
Skills
Scrum, Software Development, Agile Methodologies, Program Management, Windows, XML, Professional Services, Cross-functional Team..., SDLC, Leadership, SaaS, Microsoft SQL Server, Java Enterprise Edition, Ant, Project Management, Software Project..., Tomcat, SQL, Enterprise Software, Subversion, Web Services, JavaScript, Linux, Software Design, Cloud Computing, Software Engineering, Integration, SOA, Object Oriented Design, Oracle, Distributed Systems, Enterprise Architecture, Requirements Analysis, .NET, Unix, Struts, SharePoint, C#
Education
Boston University 1982 — 1986
University of Pennsylvania 1977 — 1981
B.A.
EnerNOC, Inc. May 2013 - Present
PlumChoice Online PC Services June 2009 - May 2013
PlumChoice Online PC Services April 2009 - June 2009
SkillSoft, Inc. May 2005 - February 2009
GEX, Inc. August 2001 - May 2005
ManagedOps.com March 1999 - April 2001
BEA Systems March 1997 - February 1999
Digital Equipment Corp. February 1996 - March 1997
Hewlett-Packard October 1988 - February 1996
Wang Labs 1981 - 1983
Skills
Scrum, Software Development, Agile Methodologies, Program Management, Windows, XML, Professional Services, Cross-functional Team..., SDLC, Leadership, SaaS, Microsoft SQL Server, Java Enterprise Edition, Ant, Project Management, Software Project..., Tomcat, SQL, Enterprise Software, Subversion, Web Services, JavaScript, Linux, Software Design, Cloud Computing, Software Engineering, Integration, SOA, Object Oriented Design, Oracle, Distributed Systems, Enterprise Architecture, Requirements Analysis, .NET, Unix, Struts, SharePoint, C#
Education
Boston University 1982 — 1986
University of Pennsylvania 1977 — 1981
B.A.
Patrick Labay Patrick Labay's PlumChoice Online PC Services Experience 2013 - 2013
Job
Industry Computer Hardware
Experience
PlumChoice February 2013 - October 2014
ROT RALLY June 2011 - April 2013
Telenetwork January 2013 - February 2013
PlumChoice Online PC Services 2013 - 2013
Dell August 2004 - August 2012
Dell October 2003 - January 2007
WAYPORT 2001 - 2003
Unisys 1999 - 2001
Skills
Troubleshooting, Computer Hardware, Active Directory, Windows Server, Hardware, Microsoft Office, Excel, Spreadsheets, Software Implementation, Technical Training, Microsoft Excel, Outlook, Outlook Express, Powershell, HTML, CSS, GIF, Windows 7, Windows Vista, Windows XP Pro, RAID, Wireless Routers, Cable Modems, Modems, VPN, Cisco VPN, Citrix, Access, Remote Desktop, Remote Access, Remote User Support, Windows Remote Desktop, Servers, XP, Software Installation, Microsoft Exchange, Network Administration, Help Desk Support, Networking, Security, Windows XP, Laptops, Technical Support, VMware, Social Media, Leadership, Social Media Marketing
Education
Universidad Autónoma de Querétaro 1994 — 1995
certification, Spanish language and Mexican Politics
St. Mary's University 1990 — 1995
Bachelors of administration, International Business
PlumChoice February 2013 - October 2014
ROT RALLY June 2011 - April 2013
Telenetwork January 2013 - February 2013
PlumChoice Online PC Services 2013 - 2013
Dell August 2004 - August 2012
Dell October 2003 - January 2007
WAYPORT 2001 - 2003
Unisys 1999 - 2001
Skills
Troubleshooting, Computer Hardware, Active Directory, Windows Server, Hardware, Microsoft Office, Excel, Spreadsheets, Software Implementation, Technical Training, Microsoft Excel, Outlook, Outlook Express, Powershell, HTML, CSS, GIF, Windows 7, Windows Vista, Windows XP Pro, RAID, Wireless Routers, Cable Modems, Modems, VPN, Cisco VPN, Citrix, Access, Remote Desktop, Remote Access, Remote User Support, Windows Remote Desktop, Servers, XP, Software Installation, Microsoft Exchange, Network Administration, Help Desk Support, Networking, Security, Windows XP, Laptops, Technical Support, VMware, Social Media, Leadership, Social Media Marketing
Education
Universidad Autónoma de Querétaro 1994 — 1995
certification, Spanish language and Mexican Politics
St. Mary's University 1990 — 1995
Bachelors of administration, International Business
Michael Mathia Michael Mathia's PlumChoice Online PC Services Experience December 2010 - September 2011
Job Network/Desktop Support Engineer at Results Technology
Industry Information Technology and Services
Experience
Results Technology December 2014 - Present
Hypertech Computer Solutions March 1999 - Present
Michael Brian Photography March 1996 - Present
Essential Elements June 2014 - December 2014
Applianz Technologies September 2013 - March 2014
Gray Television January 2011 - March 2014
Sedgwick County Emergency Management March 1997 - March 2014
Hubris Communications July 2012 - August 2013
PlumChoice Online PC Services December 2010 - September 2011
KAKE-TV March 2010 - January 2011
Skills
Technical Services, Desktop Support, Radio Broadcasting, Telecommunications, Computer Repair, Video, Troubleshooting, Customer Satisfaction, Networking, Computer Hardware, Customer Service, Technical Support, VoIP, Analysis, Management, Television, OS X, Security, Windows, Linux, Windows Server, Microsoft Office, Windows 7, Network Administration, Servers, Professional..., Software Installation, Social Media
Education
University of Phoenix 2004 — 2006
Information Technology
Wichita Area Technical College 1997 — 2001
IT
Results Technology December 2014 - Present
Hypertech Computer Solutions March 1999 - Present
Michael Brian Photography March 1996 - Present
Essential Elements June 2014 - December 2014
Applianz Technologies September 2013 - March 2014
Gray Television January 2011 - March 2014
Sedgwick County Emergency Management March 1997 - March 2014
Hubris Communications July 2012 - August 2013
PlumChoice Online PC Services December 2010 - September 2011
KAKE-TV March 2010 - January 2011
Skills
Technical Services, Desktop Support, Radio Broadcasting, Telecommunications, Computer Repair, Video, Troubleshooting, Customer Satisfaction, Networking, Computer Hardware, Customer Service, Technical Support, VoIP, Analysis, Management, Television, OS X, Security, Windows, Linux, Windows Server, Microsoft Office, Windows 7, Network Administration, Servers, Professional..., Software Installation, Social Media
Education
University of Phoenix 2004 — 2006
Information Technology
Wichita Area Technical College 1997 — 2001
IT
Maria Angela Watkins Maria Angela Watkins's PlumChoice Online PC Services Experience April 2010 - September 2012
Job
Industry Education Management
Experience
Merrimack College February 2015 - Present
Merrimack College 2013 - 2015
PlumChoice Online PC Services April 2010 - September 2012
Mercury Computer Systems, Inc. June 2009 - December 2009
Aspect Software March 2007 - June 2009
Thermo Fisher Scientific October 2004 - March 2007
Orion Telecommunications January 2003 - February 2004
Iron Mountain Records Management 2002 - 2003
National Telecard Group January 2000 - January 2002
Skills
Revenue Recognition, Accounts Payable, Financial Statements, Spanish, Time Management, Value Stream Mapping, Accounting, Sarbanes-Oxley, Microsoft Excel, Management, Leadership, Sarbanes-Oxley Act, Hyperion Enterprise, Financial Reporting, Forecasting, Financial Analysis, GAAP, Managerial Finance, Internal Controls, Finance, Analysis, Financial Modeling, Budgets, Auditing, General Ledger
Education
Merrimack College 2014 — 2015
Masters in Management
Quincy College 1999 — 2001
AS
Franklin Pierce University
BA
Merrimack College February 2015 - Present
Merrimack College 2013 - 2015
PlumChoice Online PC Services April 2010 - September 2012
Mercury Computer Systems, Inc. June 2009 - December 2009
Aspect Software March 2007 - June 2009
Thermo Fisher Scientific October 2004 - March 2007
Orion Telecommunications January 2003 - February 2004
Iron Mountain Records Management 2002 - 2003
National Telecard Group January 2000 - January 2002
Skills
Revenue Recognition, Accounts Payable, Financial Statements, Spanish, Time Management, Value Stream Mapping, Accounting, Sarbanes-Oxley, Microsoft Excel, Management, Leadership, Sarbanes-Oxley Act, Hyperion Enterprise, Financial Reporting, Forecasting, Financial Analysis, GAAP, Managerial Finance, Internal Controls, Finance, Analysis, Financial Modeling, Budgets, Auditing, General Ledger
Education
Merrimack College 2014 — 2015
Masters in Management
Quincy College 1999 — 2001
AS
Franklin Pierce University
BA
Jennifer Inman Jennifer Inman's PlumChoice Online PC Services Experience September 2008 - January 2009
Job Team Lead at Beacon Health Strategies
Industry Hospital & Health Care
Experience
Beacon Health Strategies September 2014 - Present
Beacon Health Strategies September 2013 - September 2014
Beacon Health Strategies January 2009 - September 2013
PlumChoice Online PC Services September 2008 - January 2009
Comfort Inn May 2008 - September 2008
Famous Footwear June 2006 - May 2008
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Microsoft Office, Healthcare, Access, Outlook, Data Analysis, Software Documentation, Hospitals, Process Improvement
Education
Salem State University
Bachelor's Degree, Human Resources Management/Personnel Administration, General
Middlesex Community College
Associate's degree, Business Administration and Management, General
Woburn Memorial High School 2004 — 2007
Beacon Health Strategies September 2014 - Present
Beacon Health Strategies September 2013 - September 2014
Beacon Health Strategies January 2009 - September 2013
PlumChoice Online PC Services September 2008 - January 2009
Comfort Inn May 2008 - September 2008
Famous Footwear June 2006 - May 2008
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Microsoft Office, Healthcare, Access, Outlook, Data Analysis, Software Documentation, Hospitals, Process Improvement
Education
Salem State University
Bachelor's Degree, Human Resources Management/Personnel Administration, General
Middlesex Community College
Associate's degree, Business Administration and Management, General
Woburn Memorial High School 2004 — 2007
Nuness Biongo's PlumChoice Online PC Services Experience April 2012 - November 2013
Job Security Engineer at Qualys
Industry Information Technology and Services
Experience
Qualys March 2015 - Present
HCL November 2013 - March 2015
PlumChoice Online PC Services April 2012 - November 2013
Patient Financial Services October 2008 - April 2012
PNC January 2012 - February 2012
Affiliated Computer Services July 2006 - October 2008
F7 Development February 2004 - June 2006
Skills
Windows 7, Active Directory, Help Desk Support, Computer Repair, A+ Certified, Software Installation, Firewalls, Training, Technical Support, Networking, Wireless Networking, Laptops, Troubleshooting, Printers, Routers, Switches, Network Security, Wireless Security, Windows XP Pro, Windows Vista, Windows 8, Remote Desktop, Computer Hardware, Network Administration, Workstations, Windows Server, VPN, Hardware, Operating Systems, Hardware Support, VMware, DHCP, DNS, CompTIA A Certification, Desktop Computers, Cisco Technologies, Citrix, MCSA, Windows, TCP/IP, SharePoint, OS X, Blackberry, IT Operations, VoIP, CompTIA, Cisco Routers, Cisco IOS, CCNA, Windows XP
Education
ECPI University 2014 — 2016
Bachelor of Science (B.S.), Network Security, 3.89
My Computer Career 2010 — 2012
CCNA, CCENT, A+, Network+, MCTS, MTA, Information Technology
University of Phoenix 2002 — 2005
Bachelor of Science (B.S.), Information Technology
Qualys March 2015 - Present
HCL November 2013 - March 2015
PlumChoice Online PC Services April 2012 - November 2013
Patient Financial Services October 2008 - April 2012
PNC January 2012 - February 2012
Affiliated Computer Services July 2006 - October 2008
F7 Development February 2004 - June 2006
Skills
Windows 7, Active Directory, Help Desk Support, Computer Repair, A+ Certified, Software Installation, Firewalls, Training, Technical Support, Networking, Wireless Networking, Laptops, Troubleshooting, Printers, Routers, Switches, Network Security, Wireless Security, Windows XP Pro, Windows Vista, Windows 8, Remote Desktop, Computer Hardware, Network Administration, Workstations, Windows Server, VPN, Hardware, Operating Systems, Hardware Support, VMware, DHCP, DNS, CompTIA A Certification, Desktop Computers, Cisco Technologies, Citrix, MCSA, Windows, TCP/IP, SharePoint, OS X, Blackberry, IT Operations, VoIP, CompTIA, Cisco Routers, Cisco IOS, CCNA, Windows XP
Education
ECPI University 2014 — 2016
Bachelor of Science (B.S.), Network Security, 3.89
My Computer Career 2010 — 2012
CCNA, CCENT, A+, Network+, MCTS, MTA, Information Technology
University of Phoenix 2002 — 2005
Bachelor of Science (B.S.), Information Technology
Evan Payne Evan Payne's PlumChoice Online PC Services Experience February 2007 - February 2008
Job Boss at E. I. T. S.
Industry Information Technology and Services
Experience
Freelance IT for Edge IT Services January 2012 - Present
Barrister Global Services Network February 2010 - Present
World Wide TechServices June 2013 - July 2014
Charles Schwab March 2008 - March 2009
Pomeroy IT Solutions 2009 - 2009
PlumChoice Online PC Services February 2007 - February 2008
USFS 2007 - 2008
Accounting & Bookkeeping Connection 2002 - 2003
Skills
Desktop Support, Laptops, Software Installation, Computer Hardware, Printers
Education
Collins College 2011 — 2012
Staff Mark 2001 — 2002
Network + Security + MCSE
Freelance IT for Edge IT Services January 2012 - Present
Barrister Global Services Network February 2010 - Present
World Wide TechServices June 2013 - July 2014
Charles Schwab March 2008 - March 2009
Pomeroy IT Solutions 2009 - 2009
PlumChoice Online PC Services February 2007 - February 2008
USFS 2007 - 2008
Accounting & Bookkeeping Connection 2002 - 2003
Skills
Desktop Support, Laptops, Software Installation, Computer Hardware, Printers
Education
Collins College 2011 — 2012
Staff Mark 2001 — 2002
Network + Security + MCSE
Chris Bragg's PlumChoice Online PC Services Experience September 2006 - June 2007
Job Director of I.T. at Anonymous Content
Industry Information Technology and Services
Experience
Anonymous Content February 2013 - Present
Sandbox Technologies January 2012 - February 2013
El Paso-Teller County E-911 Authority July 2007 - January 2012
Plumchoice Online PC Services September 2006 - June 2007
Sprint Nextel December 2005 - March 2006
Pikes Peak Behavioral Health Group March 2004 - November 2005
Hewlett Packard Company March 2002 - March 2004
The Computer Merchant, Ltd. September 2001 - February 2002
Acme Computers January 1997 - January 1999
Skills
OS X, Mac, Windows Server, Project Management, Workstations, iPhone Support, Android, iOS, Cisco Technologies, Firewalls, SAN, Citrix, Linux, Unix, Microsoft Office, Microsoft Exchange, Cloud Storage, Symantec Endpoint..., Symantec Antivirus, FileMaker, Datafaction, VPN, Technical Support, Servers, Networking, Active Directory, Disaster Recovery, Security, Hardware, Help Desk Support, Software Installation, Cloud Computing, Troubleshooting, Switches, Wireless Networking, Information Technology, Laptops, IT Operations, VoIP, Printers, WAN, Management, Cisco Routers, HP, Windows, VMware
Education
University of Maryland University College
Bachelor of Science (B.S.), Computer Studies, 3.821 GPA
International Correspondence School
PC Repair, PC Repair
El Camino College 1985 — 1986
General Studies, General Studies
Anonymous Content February 2013 - Present
Sandbox Technologies January 2012 - February 2013
El Paso-Teller County E-911 Authority July 2007 - January 2012
Plumchoice Online PC Services September 2006 - June 2007
Sprint Nextel December 2005 - March 2006
Pikes Peak Behavioral Health Group March 2004 - November 2005
Hewlett Packard Company March 2002 - March 2004
The Computer Merchant, Ltd. September 2001 - February 2002
Acme Computers January 1997 - January 1999
Skills
OS X, Mac, Windows Server, Project Management, Workstations, iPhone Support, Android, iOS, Cisco Technologies, Firewalls, SAN, Citrix, Linux, Unix, Microsoft Office, Microsoft Exchange, Cloud Storage, Symantec Endpoint..., Symantec Antivirus, FileMaker, Datafaction, VPN, Technical Support, Servers, Networking, Active Directory, Disaster Recovery, Security, Hardware, Help Desk Support, Software Installation, Cloud Computing, Troubleshooting, Switches, Wireless Networking, Information Technology, Laptops, IT Operations, VoIP, Printers, WAN, Management, Cisco Routers, HP, Windows, VMware
Education
University of Maryland University College
Bachelor of Science (B.S.), Computer Studies, 3.821 GPA
International Correspondence School
PC Repair, PC Repair
El Camino College 1985 — 1986
General Studies, General Studies
Joe Rappa Joe Rappa's PlumChoice Online PC Services Experience March 2009 - November 2010
Job Technology Consultant at Rappa Consulting
Industry Information Technology and Services
Experience
Rappa Consulting August 2011 - Present
WTBTS 2011 - 2012
WTBTS January 2011 - October 2011
PlumChoice Online PC Services March 2009 - November 2010
IBM Tivoli Software April 2007 - February 2009
IBM November 2004 - March 2007
IBM January 2003 - November 2004
IBM October 2000 - January 2003
Sun Microsystems September 1987 - October 2000
Skills
Security, Unix, Computer Security, Network Security, Sales, Solaris, Consulting, Management, Data Center, Juniper, MPLS, Linux, Network Design, SharePoint, System Administration, VPN, SaaS, Enterprise Software, ITIL, Networking, Product Management
Education
State University of New York Empire State College 1994 — 1998
MBA
Rappa Consulting August 2011 - Present
WTBTS 2011 - 2012
WTBTS January 2011 - October 2011
PlumChoice Online PC Services March 2009 - November 2010
IBM Tivoli Software April 2007 - February 2009
IBM November 2004 - March 2007
IBM January 2003 - November 2004
IBM October 2000 - January 2003
Sun Microsystems September 1987 - October 2000
Skills
Security, Unix, Computer Security, Network Security, Sales, Solaris, Consulting, Management, Data Center, Juniper, MPLS, Linux, Network Design, SharePoint, System Administration, VPN, SaaS, Enterprise Software, ITIL, Networking, Product Management
Education
State University of New York Empire State College 1994 — 1998
MBA
David Wheelen's PlumChoice Online PC Services Experience February 2010 - August 2010
Job Network Information Technology Specalist at Shades of Green on Walt Disney Resort
Industry Information Technology and Services
Experience
Knight's Armament September 2012 - July 2013
Unisys August 2011 - September 2012
PlumChoice Online PC Services February 2010 - August 2010
Ace Mortgage, LLC December 2006 - October 2008
Angie's List May 2006 - August 2006
Call-Tech Communications August 2005 - April 2006
Hewlett-Packard July 2003 - September 2003
Community Children's Academy August 2002 - September 2002
Cable Express Inc December 2001 - January 2002
Micronet Solutions, Inc October 2001 - December 2001
Skills
Solutions Engineering, Active Directory, Computer Hardware, Hardware, Wireless Networking, System Administration, Computer Repair, Software Solutions, Hardware Support, Cable Management, User Interface Design, Windows, Virtualization, Group Policy, Software Installation, Windows Server, XP, Troubleshooting, VMware, Windows 7, Technical Support, Servers, Help Desk Support, SharePoint, Networking, Microsoft Exchange, Antivirus, Dell Computers, Disaster Recovery, Information Technology, LAN-WAN, Laptops, Remote Desktop, VPN, A+ Certified, OS X, System Deployment, Blackberry Enterprise..., Printers, Norton Ghost, Workstations, Switches
Education
Rasmussen 2010 — 2014
Game & Sim BS
Sinclair Community College 2004 — 2005
Oak Hill Jr. & High School 1993 — 1998
Indiana University Kokomo
Knight's Armament September 2012 - July 2013
Unisys August 2011 - September 2012
PlumChoice Online PC Services February 2010 - August 2010
Ace Mortgage, LLC December 2006 - October 2008
Angie's List May 2006 - August 2006
Call-Tech Communications August 2005 - April 2006
Hewlett-Packard July 2003 - September 2003
Community Children's Academy August 2002 - September 2002
Cable Express Inc December 2001 - January 2002
Micronet Solutions, Inc October 2001 - December 2001
Skills
Solutions Engineering, Active Directory, Computer Hardware, Hardware, Wireless Networking, System Administration, Computer Repair, Software Solutions, Hardware Support, Cable Management, User Interface Design, Windows, Virtualization, Group Policy, Software Installation, Windows Server, XP, Troubleshooting, VMware, Windows 7, Technical Support, Servers, Help Desk Support, SharePoint, Networking, Microsoft Exchange, Antivirus, Dell Computers, Disaster Recovery, Information Technology, LAN-WAN, Laptops, Remote Desktop, VPN, A+ Certified, OS X, System Deployment, Blackberry Enterprise..., Printers, Norton Ghost, Workstations, Switches
Education
Rasmussen 2010 — 2014
Game & Sim BS
Sinclair Community College 2004 — 2005
Oak Hill Jr. & High School 1993 — 1998
Indiana University Kokomo
Caleb Jensen's PlumChoice Online PC Services Experience February 2010 - July 2010
Job Computer Technician
Industry Information Technology and Services
Experience
Exacq Technologies July 2011 - Present
L5 Solutions October 2010 - May 2011
Netfor, Inc. July 2010 - October 2010
PlumChoice Online PC Services February 2010 - July 2010
Northrop Grumman Information Systems March 2009 - December 2009
IVYTECH Community College December 2008 - January 2009
FREIJE Treatment Systems May 2008 - November 2008
Netfor Inc February 2008 - May 2008
Bright House Networks July 2007 - February 2008
Bell Tech.logix June 2006 - January 2007
Skills
Networking, Troubleshooting, Windows Server, Hardware, Technical Support, VMware, Software Installation, Citrix, Servers, Active Directory, Help Desk Support, Windows XP, XP, HTML, Security, Routers, Windows 7, Cisco Technologies, Microsoft Technologies, VoIP
Education
Ivy Tech Community College 2010 — 2013
Computer Information Technology, Computer Security
Indiana University-Purdue University at Indianapolis 2004 — 2005
Northwest High School 1999 — 2003
Covenant Bible College
Exacq Technologies July 2011 - Present
L5 Solutions October 2010 - May 2011
Netfor, Inc. July 2010 - October 2010
PlumChoice Online PC Services February 2010 - July 2010
Northrop Grumman Information Systems March 2009 - December 2009
IVYTECH Community College December 2008 - January 2009
FREIJE Treatment Systems May 2008 - November 2008
Netfor Inc February 2008 - May 2008
Bright House Networks July 2007 - February 2008
Bell Tech.logix June 2006 - January 2007
Skills
Networking, Troubleshooting, Windows Server, Hardware, Technical Support, VMware, Software Installation, Citrix, Servers, Active Directory, Help Desk Support, Windows XP, XP, HTML, Security, Routers, Windows 7, Cisco Technologies, Microsoft Technologies, VoIP
Education
Ivy Tech Community College 2010 — 2013
Computer Information Technology, Computer Security
Indiana University-Purdue University at Indianapolis 2004 — 2005
Northwest High School 1999 — 2003
Covenant Bible College
Adam Wyde Adam Wyde's PlumChoice Online PC Services Experience April 2011 - August 2011
Job Field Service at sita.org
Industry Computer Hardware
Experience
Wydeangle August 1984 - Present
sita.org October 2011 - Present
Geek Choice March 2009 - Present
PlumChoice Online PC Services April 2011 - August 2011
Anu Resources Unlimited December 2009 - May 2011
American Satellite June 2007 - June 2008
BRS and Associates June 2004 - May 2007
Mitchell1 / Snap-on June 2005 - February 2006
Verizon Data Services February 2003 - July 2004
PRV Inc. April 2001 - January 2003
Skills
Troubleshooting, Windows 7, XP, Active Directory, Printers, Laptops, Computer Hardware, Servers, Hardware, Operating Systems, Help Desk Support, Computer Repair, Windows, Networking, Databases, Software Installation
Education
Southwestern College 1990 — 1992
AAS, Telemedia Production
Summit Career College 1986 — 1988
Associate of Science (A.S.), Telecommunications Technology/Technician
Wydeangle August 1984 - Present
sita.org October 2011 - Present
Geek Choice March 2009 - Present
PlumChoice Online PC Services April 2011 - August 2011
Anu Resources Unlimited December 2009 - May 2011
American Satellite June 2007 - June 2008
BRS and Associates June 2004 - May 2007
Mitchell1 / Snap-on June 2005 - February 2006
Verizon Data Services February 2003 - July 2004
PRV Inc. April 2001 - January 2003
Skills
Troubleshooting, Windows 7, XP, Active Directory, Printers, Laptops, Computer Hardware, Servers, Hardware, Operating Systems, Help Desk Support, Computer Repair, Windows, Networking, Databases, Software Installation
Education
Southwestern College 1990 — 1992
AAS, Telemedia Production
Summit Career College 1986 — 1988
Associate of Science (A.S.), Telecommunications Technology/Technician
Michelle Sutter's PlumChoice Online PC Services Experience April 2009 - August 2009
Job Senior Functional Tester at Ipreo
Industry Computer Software
Experience
Ipreo March 2015 - Present
First Citizens Bank September 2014 - February 2015
First Citizens Bank September 2013 - September 2014
BB&T October 2012 - August 2013
PlumChoice Online PC Services April 2009 - August 2009
Cisco Systems September 2007 - April 2009
Alexsys Corporation January 1996 - August 2007
Peritus Software Solutions 1994 - 1995
BULL HN Information Systems 1992 - 1994
BULL HN Information Systems 1990 - 1992
Skills
Quality Assurance, Testing, Software Quality..., Management, Agile Methodologies, SDLC, Test Planning, Leadership, JIRA, Requirements Analysis, Project Management, Software Project...
Education
University of Massachusetts at Lowell 1986 — 1990
Bachelor of Science, Mathematics / Computer Science Concentration
Ipreo March 2015 - Present
First Citizens Bank September 2014 - February 2015
First Citizens Bank September 2013 - September 2014
BB&T October 2012 - August 2013
PlumChoice Online PC Services April 2009 - August 2009
Cisco Systems September 2007 - April 2009
Alexsys Corporation January 1996 - August 2007
Peritus Software Solutions 1994 - 1995
BULL HN Information Systems 1992 - 1994
BULL HN Information Systems 1990 - 1992
Skills
Quality Assurance, Testing, Software Quality..., Management, Agile Methodologies, SDLC, Test Planning, Leadership, JIRA, Requirements Analysis, Project Management, Software Project...
Education
University of Massachusetts at Lowell 1986 — 1990
Bachelor of Science, Mathematics / Computer Science Concentration
James Zurwell's PlumChoice Online PC Services Experience February 2010 - August 2012
Job IT Systems Administrator at Astronics AeroSat
Industry Information Technology and Services
Experience
Astronics AeroSat Corporation August 2014 - Present
Windham Professionals December 2012 - August 2014
PlumChoice Online PC Services February 2010 - August 2012
Merrimack Valley Home Health VNA June 2009 - September 2009
Airgas East March 2002 - January 2009
Concord Litho Group 1999 - February 2002
Skills
Servers, Software Installation, Hardware, Data Center, System Administration, Laptops, Troubleshooting, Computer Hardware, Printers, Active Directory, Desktop Support, Windows Server 2003, XP, Windows, Microsoft Office, Patch Management, Windows Server, Problem Solving, Help Desk Support, Disaster Recovery, DNS, TCP/IP, Virtualization, VMware, Microsoft Exchange, Blackberry Enterprise..., Switches, VoIP, Operating Systems, Networking
Education
Franklin Pierce University 2004 — 2008
BS, Information Technology
New Hampshire Technical Institute 1992 — 1994
AS, Computer Engineering Technology
Astronics AeroSat Corporation August 2014 - Present
Windham Professionals December 2012 - August 2014
PlumChoice Online PC Services February 2010 - August 2012
Merrimack Valley Home Health VNA June 2009 - September 2009
Airgas East March 2002 - January 2009
Concord Litho Group 1999 - February 2002
Skills
Servers, Software Installation, Hardware, Data Center, System Administration, Laptops, Troubleshooting, Computer Hardware, Printers, Active Directory, Desktop Support, Windows Server 2003, XP, Windows, Microsoft Office, Patch Management, Windows Server, Problem Solving, Help Desk Support, Disaster Recovery, DNS, TCP/IP, Virtualization, VMware, Microsoft Exchange, Blackberry Enterprise..., Switches, VoIP, Operating Systems, Networking
Education
Franklin Pierce University 2004 — 2008
BS, Information Technology
New Hampshire Technical Institute 1992 — 1994
AS, Computer Engineering Technology
Charles Welti's PlumChoice Online PC Services Experience August 2009 - June 2010
Job Sr. Director Technology Strategy & Enterprise Architecture at Hawkins Point Partners
Industry Information Technology and Services
Experience
Hawkins Point Partners March 2015 - Present
EMC Consulting 2010 - 2015
PlumChoice Online PC Services August 2009 - June 2010
State Street February 2002 - March 2009
Investors Bank & Trust (IBT) February 2002 - July 2007
Veridiem 2000 - 2002
IBM Global Services 1999 - 2000
Edgewater Technology 1997 - 1999
Fidelity Investments February 1994 - October 1997
Pyramid Technology Corporation January 1992 - February 1994
Skills
IT Strategy, SDLC, Integration, Enterprise Architecture, Agile Methodologies, Solution Architecture, Cloud Computing, IT Management, Software Development, SaaS, Enterprise Software, Data Center, Business Analysis, SOA, Unix, Program Management, CRM
Education
San Jose State University 1977 — 1981
BA, Music Composition
Hawkins Point Partners March 2015 - Present
EMC Consulting 2010 - 2015
PlumChoice Online PC Services August 2009 - June 2010
State Street February 2002 - March 2009
Investors Bank & Trust (IBT) February 2002 - July 2007
Veridiem 2000 - 2002
IBM Global Services 1999 - 2000
Edgewater Technology 1997 - 1999
Fidelity Investments February 1994 - October 1997
Pyramid Technology Corporation January 1992 - February 1994
Skills
IT Strategy, SDLC, Integration, Enterprise Architecture, Agile Methodologies, Solution Architecture, Cloud Computing, IT Management, Software Development, SaaS, Enterprise Software, Data Center, Business Analysis, SOA, Unix, Program Management, CRM
Education
San Jose State University 1977 — 1981
BA, Music Composition
Chris Federer's PlumChoice Online PC Services Experience January 2005 - July 2005
Job IT Services Manager/Sr. Systems Engineer
Industry Computer Networking
Experience
Tech Networks of Boston July 2005 - Present
PlumChoice Online PC Services January 2005 - July 2005
Netivity Solutions 2001 - 2004
Skills
Virtualization, VMware, Disaster Recovery, Storage Area Networks, Cloud Computing, VDI, vSphere, VPN, Citrix, Data Center, Security, Cisco Technologies, VMware ESX, Servers, Business Continuity, Windows Server, Active Directory, SaaS, DNS, Switches, Integration, Firewalls, Managed Services, Microsoft Exchange, Network Security, Solution Selling, Microsoft Technologies, Professional Services, Networking, System Administration, IT Service Management, Hardware, SAN
Education
University of Massachusetts, Amherst 1994 — 1999
Tech Networks of Boston July 2005 - Present
PlumChoice Online PC Services January 2005 - July 2005
Netivity Solutions 2001 - 2004
Skills
Virtualization, VMware, Disaster Recovery, Storage Area Networks, Cloud Computing, VDI, vSphere, VPN, Citrix, Data Center, Security, Cisco Technologies, VMware ESX, Servers, Business Continuity, Windows Server, Active Directory, SaaS, DNS, Switches, Integration, Firewalls, Managed Services, Microsoft Exchange, Network Security, Solution Selling, Microsoft Technologies, Professional Services, Networking, System Administration, IT Service Management, Hardware, SAN
Education
University of Massachusetts, Amherst 1994 — 1999
Paul Pimentel's PlumChoice Online PC Services Experience July 2006 - January 2009
Job English Teacher at Framingham High School
Industry Consumer Services
Experience
Framingham High School August 2013 - Present
Framingham State University 2011 - 2013
PlumChoice Online PC Services July 2006 - January 2009
PlumChoice Computer Help November 2005 - July 2006
Expo Design Center April 2002 - November 2005
Skills
Call Center, Customer Service, Customer Relations, Microsoft Office, Coaching, Process Improvement, Team Building, Public Speaking, Problem Solving, Troubleshooting, Data Entry, Customer Satisfaction, Administration, Windows, Mentoring, Team Leadership, Word, Employee Relations, Scheduling, Supervisory Skills, Documentation, Call Centers
Education
Salem State University 1995 — 2000
Framingham High School August 2013 - Present
Framingham State University 2011 - 2013
PlumChoice Online PC Services July 2006 - January 2009
PlumChoice Computer Help November 2005 - July 2006
Expo Design Center April 2002 - November 2005
Skills
Call Center, Customer Service, Customer Relations, Microsoft Office, Coaching, Process Improvement, Team Building, Public Speaking, Problem Solving, Troubleshooting, Data Entry, Customer Satisfaction, Administration, Windows, Mentoring, Team Leadership, Word, Employee Relations, Scheduling, Supervisory Skills, Documentation, Call Centers
Education
Salem State University 1995 — 2000
David Trkula's PlumChoice Online PC Services Experience November 2009 - January 2011
Job Part Owner at Greenbay Packers
Industry Information Technology and Services
Experience
Greenbay Packers February 2012 - Present
PlumChoice Online PC Services November 2009 - January 2011
Peak Systems August 2009 - October 2009
Netstar October 2004 - November 2007
Everyones Internet 2001 - 2004
Skills
Software Documentation, Customer Service, Access, Microsoft Exchange, Troubleshooting, SharePoint, Call Center, Visio, Business Analysis, Windows 7, System Administration, Process Improvement, Windows, Outlook, Microsoft Office, Team Building
Education
SMU 1998 — 1998
MCP, Information Technology
The University of Texas at Austin - The Red McCombs School of Business 1983 — 1988
Bachelor of Business Administration (BBA), Accounting
Greenbay Packers February 2012 - Present
PlumChoice Online PC Services November 2009 - January 2011
Peak Systems August 2009 - October 2009
Netstar October 2004 - November 2007
Everyones Internet 2001 - 2004
Skills
Software Documentation, Customer Service, Access, Microsoft Exchange, Troubleshooting, SharePoint, Call Center, Visio, Business Analysis, Windows 7, System Administration, Process Improvement, Windows, Outlook, Microsoft Office, Team Building
Education
SMU 1998 — 1998
MCP, Information Technology
The University of Texas at Austin - The Red McCombs School of Business 1983 — 1988
Bachelor of Business Administration (BBA), Accounting
Jeff Shoemaker's PlumChoice Online PC Services Experience January 2014 - February 2014
Job Senior Technician Matrix Department at Staples
Industry Information Technology and Services
Experience
Staples March 2014 - Present
PlumChoice Online PC Services January 2014 - February 2014
ENERFAB October 2004 - January 2014
Skills
Project Management, Microsoft Office, Windows, SAP, Troubleshooting, Process Improvement, Management, Networking, Inventory Management, ITIL, Access, Change Management, Contract Negotiation, Project Planning, Customer Service, Team Leadership, Operations Management, Team Building, System Administration, Microsoft Excel, Software Documentation, Analysis, MS Project, Procurement, Leadership, PowerPoint, Microsoft Exchange, Process Scheduler, Manufacturing, Integration, Quality Assurance, Risk Management, Purchasing, Process Engineering, Supervisory Skills, SharePoint, Account Management, IT Management, Strategic Planning, Negotiation, Contract Management, Budgets, Training, Sales, Active Directory, Outlook, Program Management, Six Sigma, Business Analysis, Microsoft Word
Education
Miami University 1999 — 2002
BS, Management Information Systems, General
Staples March 2014 - Present
PlumChoice Online PC Services January 2014 - February 2014
ENERFAB October 2004 - January 2014
Skills
Project Management, Microsoft Office, Windows, SAP, Troubleshooting, Process Improvement, Management, Networking, Inventory Management, ITIL, Access, Change Management, Contract Negotiation, Project Planning, Customer Service, Team Leadership, Operations Management, Team Building, System Administration, Microsoft Excel, Software Documentation, Analysis, MS Project, Procurement, Leadership, PowerPoint, Microsoft Exchange, Process Scheduler, Manufacturing, Integration, Quality Assurance, Risk Management, Purchasing, Process Engineering, Supervisory Skills, SharePoint, Account Management, IT Management, Strategic Planning, Negotiation, Contract Management, Budgets, Training, Sales, Active Directory, Outlook, Program Management, Six Sigma, Business Analysis, Microsoft Word
Education
Miami University 1999 — 2002
BS, Management Information Systems, General
Greg Nixon's PlumChoice Online PC Services Experience October 2007 - March 2009
Job Anlst, Help Dsk I IT Operations & Technical Services at Baylor College of Medicine
Industry Information Technology and Services
Experience
Baylor College of Medicine April 2009 - Present
PlumChoice Online PC Services October 2007 - March 2009
e-paperless practice December 2006 - October 2007
Houston Community College - NW College 2005 - 2007
Houston Community College January 2005 - December 2006
TravelCenters of America August 1997 - August 2002
Education
Houston Community College 2003 — 2005
Baylor College of Medicine April 2009 - Present
PlumChoice Online PC Services October 2007 - March 2009
e-paperless practice December 2006 - October 2007
Houston Community College - NW College 2005 - 2007
Houston Community College January 2005 - December 2006
TravelCenters of America August 1997 - August 2002
Education
Houston Community College 2003 — 2005
Mickey Bailey's PlumChoice Online PC Services Experience January 2009 - Present
Job Technical Training Specialist at PlumChoice Online PC Services
Industry Telecommunications
Experience
PlumChoice Online PC Services January 2009 - Present
PlumChoice 2009 - Present
Alcatel-Lucent & Lucent Technologies 1980 - February 2010
Alcatel-Lucent July 1980 - April 2008
Lucent Technologies 1991 - 2001
Skills
Technical Support, Software Documentation, Training, Program Management, Networking, Active Directory, Call Centers, E-Learning, Windows Server, Cross-functional Team..., Process Improvement, Vendor Management, Visio, Troubleshooting, SharePoint, Project Management, Leadership, Team Leadership
Education
Northern Essex Community College 1988 — 1990
PlumChoice Online PC Services January 2009 - Present
PlumChoice 2009 - Present
Alcatel-Lucent & Lucent Technologies 1980 - February 2010
Alcatel-Lucent July 1980 - April 2008
Lucent Technologies 1991 - 2001
Skills
Technical Support, Software Documentation, Training, Program Management, Networking, Active Directory, Call Centers, E-Learning, Windows Server, Cross-functional Team..., Process Improvement, Vendor Management, Visio, Troubleshooting, SharePoint, Project Management, Leadership, Team Leadership
Education
Northern Essex Community College 1988 — 1990
Samson Villani's PlumChoice Online PC Services Experience October 2006 - April 2011
Job System Administrator at University of Colorado Denver
Industry Information Technology and Services
Experience
University of Colorado Denver March 2011 - Present
PlumChoice Online PC Services October 2006 - April 2011
Dave & Buster's October 2006 - February 2007
Skills
Computer Hardware, Windows, Desktop Support, Customer Service, XP, Active Directory, Troubleshooting, Windows Server 2003, Software Installation, Operating Systems, Servers, Microsoft Office, Windows Server 2008 R2, Windows Server 2012, Microsoft SQL Server, Windows Server, Windows 7, 2008 R2, Technical Support, System Administration, Hardware, Windows 8, MDT, Printers, Security, Wireless Networking, System Deployment, VPN, Windows XP, Help Desk Support, DNS, Network Administration, Laptops, Citrix, Microsoft Exchange, SCCM, Server Administration, OS X, Computer Repair, Remote Desktop, VMware, Linux, SharePoint, Visio, Hardware Support, Microsoft Certified..., Desktop Computers, Data Center, Group Policy, Blackberry Enterprise...
Education
University of Advancing Technology 2004 — 2006
Associate, Video Game Design
University of Northern Colorado 2000 — 2002
Bachelor of Arts (B.A.) in Theatre, Theatre/Theater
University of Colorado Denver March 2011 - Present
PlumChoice Online PC Services October 2006 - April 2011
Dave & Buster's October 2006 - February 2007
Skills
Computer Hardware, Windows, Desktop Support, Customer Service, XP, Active Directory, Troubleshooting, Windows Server 2003, Software Installation, Operating Systems, Servers, Microsoft Office, Windows Server 2008 R2, Windows Server 2012, Microsoft SQL Server, Windows Server, Windows 7, 2008 R2, Technical Support, System Administration, Hardware, Windows 8, MDT, Printers, Security, Wireless Networking, System Deployment, VPN, Windows XP, Help Desk Support, DNS, Network Administration, Laptops, Citrix, Microsoft Exchange, SCCM, Server Administration, OS X, Computer Repair, Remote Desktop, VMware, Linux, SharePoint, Visio, Hardware Support, Microsoft Certified..., Desktop Computers, Data Center, Group Policy, Blackberry Enterprise...
Education
University of Advancing Technology 2004 — 2006
Associate, Video Game Design
University of Northern Colorado 2000 — 2002
Bachelor of Arts (B.A.) in Theatre, Theatre/Theater
Aaron Bissinger's PlumChoice Online PC Services Experience November 2010 - December 2012
Job Plan Automation Senior Associate at Cigna
Industry Information Technology and Services
Experience
Cigna March 2014 - Present
PlumChoice December 2012 - February 2014
PlumChoice Online PC Services November 2010 - December 2012
PlumChoice Online PC Services May 2009 - November 2010
PEM Real Estate Group April 2007 - January 2008
eTelecare Global Solutions August 2006 - April 2007
2Wire December 2005 - August 2006
Wal-Mart, Inc August 2005 - December 2005
Granite Computer Solutions, Inc February 2005 - June 2005
Fry's Electronics May 2001 - February 2005
Skills
A+ Certified, Desktop Support, Security+, Laptops, Printers, Computer Hardware, Troubleshooting, Workstations, Software Installation, XP, Hardware, Computer Repair, Remote Support, Customer Service, Windows, Peripherals, Operating Systems, Microsoft Office, Windows 7, Diagnostics, Inventory Management, Wireless, Escalation, Windows Vista, Hardware Diagnostics, Technical Support, Remote Desktop, Networking, Active Directory, Help Desk Support, CompTIA, Hardware Support, Norton Ghost, VPN, Wireless Networking, Routers, DHCP, Citrix, Servers, Windows Server, Windows XP Pro, Windows XP
Education
Capella University 2015 — 2017
Bachelor of Science (B.S.), Information Technology
Glendale Community College 2008 — 2013
ABUS SR For Computer information Systems, Computer and Information Systems Security/Information Assurance
TechSkills 2007 — 2009
Certificate, N+, S+, CCNA, MCSE
Art Institute of Phoenix 2000 — 2000
Certificate, Professional Cooking
Cigna March 2014 - Present
PlumChoice December 2012 - February 2014
PlumChoice Online PC Services November 2010 - December 2012
PlumChoice Online PC Services May 2009 - November 2010
PEM Real Estate Group April 2007 - January 2008
eTelecare Global Solutions August 2006 - April 2007
2Wire December 2005 - August 2006
Wal-Mart, Inc August 2005 - December 2005
Granite Computer Solutions, Inc February 2005 - June 2005
Fry's Electronics May 2001 - February 2005
Skills
A+ Certified, Desktop Support, Security+, Laptops, Printers, Computer Hardware, Troubleshooting, Workstations, Software Installation, XP, Hardware, Computer Repair, Remote Support, Customer Service, Windows, Peripherals, Operating Systems, Microsoft Office, Windows 7, Diagnostics, Inventory Management, Wireless, Escalation, Windows Vista, Hardware Diagnostics, Technical Support, Remote Desktop, Networking, Active Directory, Help Desk Support, CompTIA, Hardware Support, Norton Ghost, VPN, Wireless Networking, Routers, DHCP, Citrix, Servers, Windows Server, Windows XP Pro, Windows XP
Education
Capella University 2015 — 2017
Bachelor of Science (B.S.), Information Technology
Glendale Community College 2008 — 2013
ABUS SR For Computer information Systems, Computer and Information Systems Security/Information Assurance
TechSkills 2007 — 2009
Certificate, N+, S+, CCNA, MCSE
Art Institute of Phoenix 2000 — 2000
Certificate, Professional Cooking
Elisa Munoz's PlumChoice Online PC Services Experience 2009 - 2009
Job Business Analyst at PlumChoice
Industry Information Technology and Services
Experience
PlumChoice March 2009 - Present
NaviMedix May 2008 - January 2009
PlumChoice Online PC Services 2009 - 2009
Office of the State Auditors 2003 - 2008
Skills
Requirements Analysis, Business Analysis, Agile Methodologies, Scrum, Software Project..., Testing, Software Development, Quality Assurance, Software Documentation, Cross-functional Team..., XML, Microsoft SQL Server, SDLC, Test Planning, E-commerce, Telecommunications
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2006 — 2008
Masters, Information Technology
Northeastern University 2000 — 2005
Computer Technology, Computer/Business
Lawrence Highschool 1996 — 2000
Highschool Diploma
PlumChoice March 2009 - Present
NaviMedix May 2008 - January 2009
PlumChoice Online PC Services 2009 - 2009
Office of the State Auditors 2003 - 2008
Skills
Requirements Analysis, Business Analysis, Agile Methodologies, Scrum, Software Project..., Testing, Software Development, Quality Assurance, Software Documentation, Cross-functional Team..., XML, Microsoft SQL Server, SDLC, Test Planning, E-commerce, Telecommunications
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2006 — 2008
Masters, Information Technology
Northeastern University 2000 — 2005
Computer Technology, Computer/Business
Lawrence Highschool 1996 — 2000
Highschool Diploma
Shawn Kurschner's PlumChoice Online PC Services Experience January 2009 - Present
Job Computer Technician at PlumChoice Online PC Services
Industry Computer & Network Security
Experience
PlumChoice Online PC Services January 2009 - Present
Dowco June 2007 - September 2007
Skills
Desktop Support, Software Installation, Computer Hardware, XP, Windows 7, Troubleshooting, Hardware, Operating Systems, Windows, Microsoft Office, Customer Service, Computer Repair, Laptops, Problem Solving, Technical Support, Hardware Support, Help Desk Support, Desktop Computers, Call Center, Outlook, Microsoft Certified..., Microsoft Excel, Bomgar, Microsoft Word, Call Centers, Windows Server, Windows Vista, Active Directory, Printers, Dell Computers, DHCP, Windows XP, Workstations
Education
PC ProSchools 2006 — 2006
PlumChoice Online PC Services January 2009 - Present
Dowco June 2007 - September 2007
Skills
Desktop Support, Software Installation, Computer Hardware, XP, Windows 7, Troubleshooting, Hardware, Operating Systems, Windows, Microsoft Office, Customer Service, Computer Repair, Laptops, Problem Solving, Technical Support, Hardware Support, Help Desk Support, Desktop Computers, Call Center, Outlook, Microsoft Certified..., Microsoft Excel, Bomgar, Microsoft Word, Call Centers, Windows Server, Windows Vista, Active Directory, Printers, Dell Computers, DHCP, Windows XP, Workstations
Education
PC ProSchools 2006 — 2006
Nancy J Costigan's PlumChoice Online PC Services Experience 2011 - 2012
Job PMO Consulting
Industry International Affairs
Experience
PMO Management & Consultancy Ltd June 2014 - Present
Southern New Hampshire University March 2012 - Present
PlumChoice Online PC Services 2011 - 2012
Raytheon Integrated Defense Systems April 2009 - October 2011
Fidelity Investments July 2007 - December 2008
Monster 2007 - 2007
Foedus 2006 - 2006
BAE Systems 2001 - 2003
Mainstream Technologies 2000 - 2001
Lockheed Martin 1995 - 2000
Skills
Requirements Analysis, Leadership, PMO, Management, Program Management, Business Analysis, Vendor Management, Process Improvement, Project Management, Project Planning, Testing, SDLC, Integration, MS Project, Software Documentation, Cross-functional Team...
Education
Saint Michael's College 1982 — 1984
Business Management
PMO Management & Consultancy Ltd June 2014 - Present
Southern New Hampshire University March 2012 - Present
PlumChoice Online PC Services 2011 - 2012
Raytheon Integrated Defense Systems April 2009 - October 2011
Fidelity Investments July 2007 - December 2008
Monster 2007 - 2007
Foedus 2006 - 2006
BAE Systems 2001 - 2003
Mainstream Technologies 2000 - 2001
Lockheed Martin 1995 - 2000
Skills
Requirements Analysis, Leadership, PMO, Management, Program Management, Business Analysis, Vendor Management, Process Improvement, Project Management, Project Planning, Testing, SDLC, Integration, MS Project, Software Documentation, Cross-functional Team...
Education
Saint Michael's College 1982 — 1984
Business Management
Marcellus Smith's PlumChoice Online PC Services Experience March 2011 - May 2011
Job PC Specialist
Industry Information Technology and Services
Experience
General Motors April 2013 - August 2013
Blue Cross Blue Shield of Michigan April 2012 - September 2012
H&R Block August 2011 - February 2012
Sullivan & Cogliano 2011 - 2012
PlumChoice Online PC Services March 2011 - May 2011
Hewlett-Packard 2010 - 2011
Skills
Troubleshooting, XP, A+ Certified, Windows 7, Lotus Notes, Blackberry, Outlook, Networking, Novell, Technical Support, Windows, Hardware Repair, Net+ Certified, Microsoft Office 2003, Microsoft MCP, Microsoft MCSA, Blackberry Enterprise..., Remote Support, Firewalls, Android, Access, Remote Desktop, Active Directory, Windows Server, Servers, Help Desk Support, Software Installation, Virtual Assistance, Microsoft Certified..., Computer Repair, Remote Infrastructure..., Software Troubleshooting, Windows XP Professional, AutoCAD, Extranet, Remote Assistance, Remote Management, Attachment, Windows Server 2003, Apple, VPN, Norton Ghost, Sony Vegas Video, Adobe Premier, Desktop Deployment, Remote User Support, Printers, Customer Service, Problem Solving, Operating Systems
Education
Focus:Hope Information Technology Center 2006 — 2008
Industry Certifications, Information Technology
The Ohio State University 2002 — 2005
Computer Science
General Motors April 2013 - August 2013
Blue Cross Blue Shield of Michigan April 2012 - September 2012
H&R Block August 2011 - February 2012
Sullivan & Cogliano 2011 - 2012
PlumChoice Online PC Services March 2011 - May 2011
Hewlett-Packard 2010 - 2011
Skills
Troubleshooting, XP, A+ Certified, Windows 7, Lotus Notes, Blackberry, Outlook, Networking, Novell, Technical Support, Windows, Hardware Repair, Net+ Certified, Microsoft Office 2003, Microsoft MCP, Microsoft MCSA, Blackberry Enterprise..., Remote Support, Firewalls, Android, Access, Remote Desktop, Active Directory, Windows Server, Servers, Help Desk Support, Software Installation, Virtual Assistance, Microsoft Certified..., Computer Repair, Remote Infrastructure..., Software Troubleshooting, Windows XP Professional, AutoCAD, Extranet, Remote Assistance, Remote Management, Attachment, Windows Server 2003, Apple, VPN, Norton Ghost, Sony Vegas Video, Adobe Premier, Desktop Deployment, Remote User Support, Printers, Customer Service, Problem Solving, Operating Systems
Education
Focus:Hope Information Technology Center 2006 — 2008
Industry Certifications, Information Technology
The Ohio State University 2002 — 2005
Computer Science
Gary Barnes's PlumChoice Online PC Services Experience May 2007 - August 2008
Job Technical Director, Customer Support
Industry Information Technology and Services
Experience
Demandware April 2015 - Present
Demandware May 2014 - April 2015
Demandware June 2012 - May 2014
IBM December 2010 - June 2012
IBM August 2008 - December 2010
PlumChoice Online PC Services May 2007 - August 2008
PlumChoice Online PC Services September 2006 - May 2007
PC Repair and Servicing May 2002 - September 2006
Bridgewater State College September 2001 - May 2002
Skills
Demandware, E-commerce, ClearCase, CCRC, UCM, Eclipse, WebSphere Application..., Apache, IBM HTTP Server, Process Monitor, Sysinternals Suite, WinDbg, Wireshark, NetMon, Tcpdump, Snoop, VMware, Load Balancing, SSL, Windows, Windows Server, Windows 7, Windows XP Pro, Red Hat Linux, Suse, Ubuntu, Solaris, HP-UX, AIX, Perl, C++, Cold Fusion, SQL, HTML, JavaScript, Python, Java, Technical Support, E-
Education
Bridgewater State College
Bachelor's degree, Computer Science
Demandware April 2015 - Present
Demandware May 2014 - April 2015
Demandware June 2012 - May 2014
IBM December 2010 - June 2012
IBM August 2008 - December 2010
PlumChoice Online PC Services May 2007 - August 2008
PlumChoice Online PC Services September 2006 - May 2007
PC Repair and Servicing May 2002 - September 2006
Bridgewater State College September 2001 - May 2002
Skills
Demandware, E-commerce, ClearCase, CCRC, UCM, Eclipse, WebSphere Application..., Apache, IBM HTTP Server, Process Monitor, Sysinternals Suite, WinDbg, Wireshark, NetMon, Tcpdump, Snoop, VMware, Load Balancing, SSL, Windows, Windows Server, Windows 7, Windows XP Pro, Red Hat Linux, Suse, Ubuntu, Solaris, HP-UX, AIX, Perl, C++, Cold Fusion, SQL, HTML, JavaScript, Python, Java, Technical Support, E-
Education
Bridgewater State College
Bachelor's degree, Computer Science
Mark Hamburger's PlumChoice Online PC Services Experience May 2008 - April 2015
Job technician at PlumChoice Online PC Services
Industry Information Technology and Services
Experience
PlumChoice Online PC Services May 2008 - April 2015
Black Box Network Services January 2006 - August 2007
The Kemtah Group, Inc. May 2004 - September 2006
Skills
Computer Hardware, XP, Windows 7, Technical Support, Active Directory, Troubleshooting, Windows Server, Linux, Gentoo Linux
Education
Pikes Peak Community College 2000 — 2002
Associate's degree, Computer and Information Sciences, General
PlumChoice Online PC Services May 2008 - April 2015
Black Box Network Services January 2006 - August 2007
The Kemtah Group, Inc. May 2004 - September 2006
Skills
Computer Hardware, XP, Windows 7, Technical Support, Active Directory, Troubleshooting, Windows Server, Linux, Gentoo Linux
Education
Pikes Peak Community College 2000 — 2002
Associate's degree, Computer and Information Sciences, General
PlumChoice
StellaService
Plum Choice