Experience
JW Marriott  February 2014 - Present
San Antonio Windshield Repair   January 2013 - Present
Home team of America  January 2015 - Present
Keller Williams Realty-Heritage  November 2011 - January 2014
Pocket Communications   August 2007 - October 2010
Costco Wholesale  August 1998 - January 2002

Skills
Short Sales, Residential Homes, Investment Properties, Buyers, Sales, Property, Listing Services, Investors, Relocation, Selling, Buyer Representation, Single Family Homes, Negotiation, Foreclosures, Customer Service, Sales Management, Retail, First Time Home Buyers, Training, Listing Homes, New Home Sales, Contract Negotiation, Referrals, Hospitality, Luxury Lifestyle

Education
San Antonio College   2013 — 2015
Associate of Arts (A.A.), Business Administration and Management, General, 3.9 Avg

Champion School of Real Estate
License

San Antonio College
General Office Specialist, Microsoft

University of the Incarnate Word
Small Business, Business/Commerce, General

Santaluces High School
Diploma

Experience
Verizon Wireless  June 2012 - January 2015
Cricket Communications  October 2010 - June 2012
Pocket Communications   August 2009 - October 2010
Texas A&M University-Kingsville  January 2007 - May 2008
Corpus Christi Beat Magazine   January 2006 - December 2007
Sprint Nextel  January 1999 - November 2003

Skills
Microsoft Office, Research, Sales, PowerPoint, Photography, Microsoft Word, Event Planning, Editing, Journal Entries, Painting, Retail, Logistics, Data Entry, Grant Writing, Photoshop, Mobile Communications, Marketing Communications, Graphic Design, Product Marketing, M2M, Mobile Technology, InDesign, Adobe Creative Suite

Education
Texas A&M University-Kingsville   2015 — 2017
Master of Business Administration (M.B.A.), Grant Writing

Texas A&M University-Kingsville   2005 — 2009
Bachelor of Fine Arts (BFA), Fine and Studio Arts, Summa Cum Laude

Experience
MetroPCS  November 2014 - Present
Cricket Communications  November 2011 - November 2014
Cricket Communications  October 2010 - November 2011
Pocket Communications   October 2008 - October 2010
Pocket Communications   January 2008 - October 2008
Pocket Communications   August 2006 - January 2008
Verizon Wireless  March 2005 - May 2006
Sprint  November 2003 - March 2005
Sprint  December 2002 - November 2003
Sprint  January 2002 - December 2002

Skills
Business Development, Customer Retention, Direct Sales, Leadership, Management, Marketing Strategy, Mobile Devices, Sales, Sales Management, Sales Operations, Strategy, B2B, Cellular Communications, Solution Selling, Team Building, Telecommunications, Wireless

Education
San Antonio College

Experience
Kiewit  September 2015 - Present
Burns & McDonnell  January 2011 - July 2015
PSEG  February 2012 - February 2014
Pocket Communications   August 2009 - April 2010
Parsons Brinckerhoff  November 2007 - May 2009
URS, formerly Washington Group Intl.   September 2005 - May 2007
ICCB   November 2003 - August 2005

Skills
Power Generation, Instrumentation, Substation, Testing, SCADA, Control Systems Design, Power Plants, Construction, Inspection, Gas Turbines, Electricians, Transmission, Transformer, Gas, Automation, PLC, Engineering, Commissioning, Power Systems, Project Estimation, Electrical Engineering, Electric Power, Power Distribution, AutoCAD, High Voltage, Project Engineering, Energy Management, Smart Grid, EPC, Relays, Transmission Lines, Generators, Power Transmission

Education
University of Technology, Baghdad Iraq   1998 — 2002
B.Sc, Electrical Engineering

Experience
AT&T  April 2014 - Present
AT&T  January 2013 - Present
Mobilelink Cricket   January 2011 - January 2013
Pocket Communications   August 2008 - October 2010

Skills
Account Management, Customer Service, Inventory Management, Management, Retail, Sales, Sales Operations, Wireless, Customer Retention, Direct Sales, Telecommunications, Sales Management, Customer Satisfaction, Team Leadership, Customer Experience, Team Building, Mobile Devices, Sales Process, Solution Selling, Leadership, Training, Retail Sales, Store Management, Profit

Education
Northeast Lakeview College

Northeast Lakeview College
Biology, General

Experience
Rackspace, the #1 managed cloud company   July 2014 - Present
Carnegie Technologies   January 2013 - July 2014
Pocket Communications   2007 - 2012

Skills
Testing, SQL, Java, Software Development, JavaScript, Agile Methodologies, XML, MySQL, CSS, Linux, Microsoft Office, Scrum, Management, Selenium WebDriver, Python, Databases, HTML, Unix, Integration, Web Development, Web Applications

Education
San Antonio College   2002 — 2006
Associate's Degree, Computer Programming, 3.56

Experience
Edgewood ISD  November 2014 - Present
Catholic Charities of San Antonio   July 2014 - October 2014
Councilman Diego Bernal   July 2013 - July 2013
Airrosti Rehab Centers  July 2012 - January 2013
Pocket Communications   April 2010 - August 2010
Volunteer Income Tax Assistance City of San Antonio   November 2006 - April 2008

Skills
Bilingual-Spanish, Community Relations, Microsoft Office, Community Outreach, Customer Service, Sales, Event Planning, Spanish, Leadership, Social Networking, Creative Writing, Research, Data Entry, Training, PowerPoint, Data Analysis, Public Speaking, Access, Editing, Teamwork, SPSS, Microsoft Word, Time Management, Supervisory Skills

Education
St. Mary's University   2013 — 2014
Master's degree, Public Administration

The University of Texas at San Antonio   2009 — 2012
Mexican American Studies, Literature

The University of Texas at San Antonio   2009 — 2012
Bachelor of Arts, English

Experience
Bridgestone Retail Operations  October 2014 - Present
Wells Fargo  April 2010 - October 2014
University of Texas at Brownsville  August 2013 - December 2013
Pocket Communications   March 2007 - May 2008

Skills
Commercial Banking, Credit Analysis, Mortgage Lending, Small Business Lending, Risk Management, Banking, Commercial Lending, Consumer Lending, Credit, Investments, Loans, Retail Banking, Credit Risk, Financial Risk

Education
University of Texas at Brownsville   2010 — 2012
Master of Business Administration (M.B.A.), Executive Management

University of Texas at Brownsville   2008 — 2009
Bachelor of Arts (B.A.), History

University of Texas at Brownsville   2008 — 2009
Associate of Arts in Business Administration, Business Administration and Management, General

University of Texas at South Padre Island   1992 — 1993
Police Academy (T.C.L.E.O.S.E. certified), Law Enforcement

Lawrence University   1985 — 1988
Music and Economics

Experience
Sungard Availability Services  February 2015 - Present
Lockheed Martin - Cyber Security Initiatives   August 2014 - February 2015
Lockheed Martin - Cyber Security Initiatives   August 2012 - August 2014
TechSage Solutions   March 2012 - August 2012
SecureInfo Corporation  April 2011 - March 2012
Goldbelt Raven - USAMITC   September 2010 - April 2011
The Spine and Orthopedic Institute   January 2009 - July 2010
identi-Fi Computer Solutions   April 2008 - July 2010
Chrissy's Dance Academy   July 2003 - December 2008
Pocket Communications   May 2006 - April 2008

Skills
Cisco Firewall Security, Cisco VPN, Cisco IOS, CCNP Security, CCNA, Security+, CEH, Microsoft Certified..., Microsoft Certified..., A+ Certified, Network Engineering, Network Administration, Network Security, Enterprise Network..., Systems Engineering, System Administration, Project Management, Vulnerability Assessment, Vulnerability Scanning, Penetration Testing, Malware Analysis, Firewalls, Switches, Windows XP Pro, Networking, Computer Security, Routers, Active Directory, Cisco Certified, Cisco Routers, IPS, Information Assurance, VPN, Intrusion Detection, Information Security, Cisco Technologies, Computer Forensics, Routing, BMC Remedy, Virtualization, Bluecoat, Bluecoat Proxies, Imperva, ASA, Fluke, NetQoS, Solarwinds, ISE, NAC, Cisco NAC

Education
The University of Texas at San Antonio   2000 — 2005
Bachelor of Business Administration (BBA), Marketing

Northwest Vista College   2000 — 2002

Experience
Tata Consultancy Services  December 2014 - Present
Fresenius Medical Care  July 2014 - November 2014
Hartford HealthCare  June 2010 - June 2014
Pocket Communications   May 2009 - May 2010
The Hartford (HTCS)   April 2007 - April 2009
Stanley Works  May 2006 - April 2007
IBM  December 2004 - May 2006
IBM  August 2002 - December 2004

Skills
ITIL Certified, ITIL Process..., ITIL Implementation, ITIL Service Strategy, ITSMF, ITIL Service Design, ITIL Service Operations, ITIL Transition, ITIL Continous Service..., Service Improvement, ITIL, Disaster Recovery, Service Delivery, Infrastructure, Service Desk, IT Service Management, IT Operations, Windows Server, Outsourcing, PMP, IT Management, PMO, Problem Management, Information Technology, Change Management, Servers, Citrix, Business Process..., BMC Remedy, Help Desk Support, Management, Vendor Management, IT Strategy, Process Improvement, Incident Management, Leadership, Project Management, Enterprise Software, Consulting, SLA, Governance

Education
Manhattan College   1989 — 1995
BA

Experience
Voya Financial  June 2015 - Present
CSC  March 2013 - June 2015
Technisource  April 2012 - March 2013
Comcast  November 2009 - March 2012
Pocket Communications   November 2008 - October 2009
AT&T Mobility  March 2008 - May 2008
AT&T Mobility  April 2007 - March 2008
Cingular Wireless  September 2003 - April 2007
Cingular Wireless  March 2001 - September 2003

Skills
Coaching, Inventory Management, Microsoft Office, Scheduling, Mentoring, Cash Management, Sales Management, Customer Service, Wireless, Telecommunications, Team Building, Customer Relations, Consultative Selling, Mobile, Cross-functional Team..., Problem Solving, Competitive Analysis, Vendor Relations, Team Leadership, Direct Sales, Customer Satisfaction, Solution Selling, Operations Management, Sales Support, B2B, Retail, P&L, Sales Operations, Process Improvement, Project Management, MS Project, Sales, Selling, Customer Experience, Recruiting, New Business Development, Strategic Planning, Vendor Management, Customer Retention, Merchandising, Analysis, P, Program Management, VoIP, Business Development, Product Marketing, Telephony, Start-ups, Hiring, Team Management

Education
Three Rivers Community Technical College   1996 — 1998
Liberal Arts

Norwich Free Academy   1992 — 1996

Pace University
A.S. Applied Information Technology, Telecommunications

Experience
Spectrummax   September 2014 - Present
Carnegie Technologies   September 2013 - Present
Worldcall Interconnect (Evolve Broadband)   December 2012 - Present
Techcoast Angels San Diego   2005 - Present
NetSapiens  2008 - 2013
Panelfly   September 2011 - November 2012
Wildcard Network Inc   May 2010 - August 2011
Pocket Communications   January 2006 - December 2010
Leap Wireless / Cricket Communications  1998 - 2005
Pegaso PCS   January 1999 - June 2000

Skills
Start-ups, Networking, Leadership, Marketing, Wireless, Telecommunications, Mobile Devices, Product Management, Mobile Technology, VoIP, Product Development, Wireless Networking, IP, LTE, CDMA, 3G, Cross-functional Team..., Management, Cellular Communications, Vendor Management, Android, Business Development, Mobile Internet, Entrepreneurship, Software Development, E-commerce, 4G, GSM, Strategic Partnerships, Network Design, RF, Microwave, Business Strategy, IPTV, WiFi, Go-to-market Strategy, RF Engineering, SIP, WiMAX, System Deployment, Mobile Applications, Strategy, SS7, EVDO, Product Marketing, UMTS, Project Management, Broadband, SaaS, Mobile Communications

Education
University of Illinois at Chicago   1979 — 1984
BS, EE/CS

Experience
Oomph, Inc.   June 2015 - Present
190west  December 2014 - June 2015
Ipswitch, Inc.   May 2014 - November 2014
Kronos  February 2012 - May 2014
A-Affordable Insurance Agency   June 2010 - February 2012
Pocket Communications   August 2009 - December 2009
Target  June 2008 - July 2008
Avid Technology  January 2008 - January 2008

Skills
Traffic Management, Production Managment, Customer Service, Sales, Event Planning, Email Marketing, Process Scheduler, B2B, Lead Generation, Project Management, Customer Retention, Market Research, Retail, Advertising, Marketing, Social Media, Facebook, Microsoft Office, Production Management, Management, Leadership, Social Media Marketing, Social Networking

Education
Quinnipiac University   2005 — 2009
B.S., Marketing

Experience
The TJX Companies, Inc./ Marhsalls   February 2014 - Present
Blockbuster  October 2011 - Present
Pocket Communications   March 2010 - August 2011
Impact Resource Group  February 2010 - March 2010
Pocket Communications   June 2008 - August 2009
Hollywood Entertainment  August 2003 - March 2008

Skills
Team Leadership, Team Building, Profit Maximization, Exceeding Quotas, Exceeding Customer..., Inspiring People, Labor Management, Expense Management, Change Management, Strategic Planning, People Development, Merchandising, Income Statement, P&L, Management, Budgets, Sales, Profit, Training

Education
The University of Texas at San Antonio

Experience
MarketSource Inc.  January 2015 - Present
Moorehead Communications  August 2010 - January 2015
Pocket Communications   August 2009 - June 2010
Sprint Nextel  September 2005 - May 2009
The Customer Center  June 2003 - September 2005

Skills
Sales Operations, Management, Leadership, Sales, Training, Product Marketing, Marketing, Customer Retention, Sales Management, Retail, Customer Service, Networking

Education
Gibbs College   2001 — 2002
A.S, Computer Science

Danbury High   1996 — 2000
diploma

Experience
ATI  May 2012 - Present
Sales and Marketing Consulting  November 2010 - May 2012
Pocket Communications   February 2009 - November 2010
Prime Resources Inc.  2007 - 2009
SMC Florals & Events   October 2002 - November 2007
SingTel  2001 - 2002
Sprint PCS  September 1997 - February 2001

Skills
Social Media Marketing, B2B, Sales, Strategic Planning, Training, Leadership, Business Development, Management, Solution Selling, CRM, Selling, Customer Retention, Negotiation, Salesforce.com, Retail, New Business Development, Account Management, Cold Calling, Marketing, Sales Operations, Sales Management, Coaching, Telecommunications, Forecasting, Direct Sales, Budgets, Marketing Strategy, Lead Generation

Education
University of New Haven   1990 — 1995
Bachelor, Communication

Experience
Inteveo, LLC.   August 2011 - Present
Pocket Communications   July 2009 - August 2009
BroadRamp, Inc.   January 2006 - October 2008
AT&T  February 1979 - September 2005
SBC Telecom  March 2001 - October 2003

Skills
Visioneering, Emerging Technologies, New Business Development, Software Project..., content monetization, Interactive Advertising, Interactive Media, Digital Video, HD Video, Performance Metrics, Business Objects, E-commerce, Entrepreneur, Strategic Partnerships, Digital Media, New Media, Digital Strategy, Digital Marketing, Business Strategy

Education
The University of Dallas   1994 — 1998
MBA, Telecommunications Management, PMP, magna cum laude

The University of Texas at San Antonio   1976 — 1978
BA, Liberal Arts

Experience
Pilot Media: The Virginian-Pilot, PilotOnline.com, Pilot Targeted Media   March 2011 - Present
Freelance  January 2010 - Present
Lovesocial  September 2014 - February 2015
REIN, inc.   October 2010 - February 2011
Red Light Management  May 2010 - September 2010
Butter By Nadia   May 2010 - August 2010
Pocket Communications   September 2009 - May 2010
James Madison University  August 2008 - June 2009
iD Tech Camps  June 2008 - August 2008
James Madison University  August 2007 - May 2008

Skills
Adobe Creative Suite, InDesign, Web Design, Graphic Design, Social Media, Photoshop, Dreamweaver, Facebook, Social Media Marketing, Advertising, Web Development, Marketing, Digital Strategy, Email Marketing, Brochures, Newsletters, Editing, Graphics, Flash, XHTML, Corporate Communications, JavaScript, Internal Communications, Annual Reports, Risk Management, Custom Facebook Pages, Twitter, Pinterest, WordPress, Social Networking, Illustrator, SEO, Blogging

Education
James Madison University   2005 — 2009
Bachelor of Arts, Media Arts & Design

Experience
Propel Financial Services  December 2013 - Present
VMC  May 2012 - August 2012
Peyton Resource Group  August 2010 - March 2011
Integrated Human Capital  May 2010 - July 2010
SWBC  August 2009 - February 2010
Eurostaff Group   January 2009 - May 2009
Pocket Communications   June 2008 - November 2008
USAA  September 2003 - May 2008

Skills
Credit

Education
San Antonio College
Graphic Design, 3.0

Experience
AT&T Mobility  October 2008 - Present
Pocket Communications   September 2007 - October 2008
Verizon Wireless  June 2006 - September 2007
Cricket Communications  September 2004 - June 2006
Cricket Communications  April 2001 - September 2004
Nextel  January 1999 - February 2001

Skills
C++, Management, RF Engineering, Unix Shell Scripting, Managed Services, LTE, Systems Engineering, 4G, CDMA, Wireless, Cellular Communications, Network Engineering, Ethernet, RF, UMTS, Network Design, Wireless Networking, 3GPP, 3G, VoIP, MapInfo, EVDO, Telecommunications, GSM, 2G, WCDMA, HSPA, RAN, IP, RF Planning, Microwave, WiMAX, RF design, Optimization, iDEN, CDMA2000, Atoll, Network Optimization, Computer Network..., WiFi, Mobile Devices, GPRS, TDMA, TEMS Investigation, Communications Audits, Actix, Drive Test, Antennas, Agilent, Network Performance

Education
Golden Gate University   1995 — 1999
BS, Business & Computers

Karachi University   1989 — 1992
BCOM, Commerce & Economic

Govt Commerce college Karachi   1987 — 1989

Karachi Grammar School   1973 — 1989

Experience
In My Sight   March 2007 - Present
Heyman Talent Agency  June 2014 - April 2015
Blu Ribbon Lake Austin Auto Spa   May 2005 - March 2014
Pocket Communications   April 2009 - 2011
NBCUniversal, Inc.   September 2009 - September 2009
Music and Entertainment Television   September 2005 - May 2008

Skills
Televison producer, Event Management, Event Planning, Broadcast Television, Management Consulting, Board of Director..., Direct Marketing, Directing, Creative Direction, Marketing Strategy, Marketing Communications, Market Research, Marketing Management, Digital Media, Business Strategy, Business Analysis, New Business Development, Business Planning, Business Development, Visual Communication, Account Management, Accounting, Key Account Management, Customer Service, Contractors, Customer Retention, Customer Acquisition, Strategic Consulting, Consultants, Music Production, Music Videos, Music Publishing, Music, Music Industry, Musicians, Concert Production, Concerts, Live Events, Corporate Events, Executive Management, Executive Positions, Spanish, Film Scoring, Feature Films, Film Production, Short Films, Film, Entrepreneurship, Business Relationship..., Entertainment

Education
Texas A&M University   2000 — 2005
B.A., Communications / Business

Kukulkan Universidad   2004 — 2004
Spanish

Experience
Hoffman Auto Group  February 2015 - Present
Lia Auto Group  August 2013 - November 2014
Crowley Nissan   June 2011 - December 2012
Pocket Communications   July 2009 - October 2010

Skills
Automotive, Customer Service, Inventory Management, Microsoft Office, Sales, Customer Satisfaction, Microsoft Excel, Microsoft Word, Account Management, Troubleshooting, Logistics, Operations Management, Sales Management, Sales Operations, Vehicles, Customer Retention, Automobile, Retail, Sales Process, Automotive Aftermarket, Negotiation, Purchasing, Team Building, Profit, New Business Development, Management, Marketing Strategy, B2B, Marketing, Dealers, Team Leadership, Dealer Management

Education
Goodwin College   2006 — 2006
Certified, Medical/ Dental Receptionist

Saunders Trade and Technical HS   1996 — 1999

Experience
SpawGlass  August 2015 - Present
Kalmar RT Center, L.L.C.   April 2009 - April 2015
Pocket Communications   2007 - 2009
The Scooter Store  December 2002 - August 2006
ePartners  January 2000 - December 2002

Skills
Manufacturing, Inventory Management, Bill of Materials, Cost Accounting, New Business Development, IT Management, ERP/CRM, Financial Systems..., Budget Development, Forecasting, Sales, Budgets, Process Improvement, Project Planning, Management, Project Management, Income Statement, Accounting, Finance, Training, Cross-functional Team..., Pricing, Financial Analysis, Operations Management, P&L, Mergers & Acquisitions, Financial Reporting, Leadership, General Ledger, Start-ups, Internal Controls, Strategy, Managerial Finance, Business Process..., Strategic Planning, Team Building, Change Management, Team Leadership, Executive Management, Business Strategy

Education
University of Arkansas at Little Rock
BS, Accounting

University of Phoenix
MBA

Experience
CareerFactor, LLC   November 2011 - Present
Pocket Communications   January 2009 - November 2010
Sprint Nextel  October 1997 - June 2000
SNET Mobility - now AT&T   1990 - 1997

Skills
Sales Management, Telecommunications, Wireless, Sales, Business Development, Start-ups, Strategic Planning, Account Management, Negotiation, Product Management, Microsoft Office, Contract Negotiation, Coaching, Cross-functional Team..., Consulting, B2B, Direct Sales

Education
Boston College - Carroll School of Management   1980 — 1984
Bachelor of Science (B.S.), Business Administration and Marketing

Experience
Waste Management  March 2012 - Present
Clearwire  July 2009 - December 2011
Documation  April 2007 - June 2009
Pocket Communications   October 2005 - April 2007
Department of Defense  March 2003 - October 2005
United States Air Force  February 2000 - March 2003

Skills
Contract Negotiations, Cold Calling, Sales Support, Account Management, Sales Management, Strategic Business..., P&L Operations, Operations Management, Professional Mentoring, Development Coaching, B2B, Contract Negotiation, Leadership, Management, Sales, Sales Operations, Selling, Start-ups, Strategic Partnerships, Strategy, Team Building, P, Marketing, Customer Satisfaction, Budgets, Program Management, Coaching, Direct Sales, Sales Process, Analysis, Employee Training, Wireless, Solution Selling, New Business Development, Lead Generation, Sales Presentations, Public Relations, Executive Management, Business Planning, Business Strategy, Strategic Planning, Team Leadership, Recruiting, Customer Service, Business Development, Salesforce.com, Training

Education
University of Phoenix   2010 — 2012
BS-BM, Business Management

St. Mary's University   1998 — 2000
Bachelor of Business Administration (BBA), Business Administration and Management, General

Experience
Exelis  December 2012 - June 2014
ITT Systems  December 2010 - March 2012
Northrop Grumman Corporation  April 2010 - December 2010
ITT  April 2008 - May 2009
ITT Systems  October 2007 - November 2008
Pocket Communications   January 2006 - October 2007
XO Communications  November 2001 - January 2006

Skills
Network Security, Routers, Windows Server, Troubleshooting, Security+, Security, Cisco Technologies, BMC Remedy, Active Directory, CCNA, LAN-WAN, VPN, Switches, Network Administration, Servers, A+ Certified, Telecommunications, Information Assurance, Cisco IOS, DHCP, VMware, WAN, CompTIA Security+

Education
Central Texas College   2001 — 2003
Associate of Arts and Sciences (AAS), Network Communications

Experience
CenturyLink  June 2013 - Present
Apex Technology Systems, Inc.   December 2011 - June 2013
Pocket Communications   February 2007 - December 2010
TelePacific Communications  April 2005 - January 2007
Xspedius Communications  2003 - 2004
Bell Labs Lucent Technologies  2000 - 2003
McLeod USA  July 1996 - August 2000

Skills
Wireless, Telecommunications, Switches, Network Design, Networking, WAN, T1, SDH, Routing, Ethernet, Provisioning, Wireless Networking, Testing, Routers, VoIP, Troubleshooting, IP, LAN-WAN, MPLS, Computer Network..., CDMA, Vendor Management, Project Management, Network Engineering, Management

Education
Lindenwood University   2001 — 2003
MBA, Business

Maryville University of Saint Louis   1996 — 2000
Management, Business

Winfield

Experience
Golden Outlook   June 2014 - Present
WellMed Medical Management  August 2008 - June 2014
Pocket Communications   July 2007 - May 2008

Skills
Event Planning, Organization, Corporate Communications, Event Management, Social Media, Public Relations, Media Relations, Marketing Strategy, Marketing Communications, Copywriting, Online Advertising, Social Media Marketing, Facebook, Market Research, Sponsorship, Editing, Web Design, Market Planning, Press Releases, Advertising, Direct Mail, Strategic Planning, Healthcare, Recruiting, Marketing, Management, Sales

Education
St. Mary's University   2005 — 2007
Masters, Communication Studies

The University of Texas at San Antonio   2000 — 2004
Bachelor of Arts (B.A.), Communications

Experience
2020 Companies  February 2014 - Present
2020 Companies  June 2012 - February 2014
2020 companies.com   2012 - 2014
Pocket Communications   August 2007 - December 2010

Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Microsoft Office, Training, Management, Customer Satisfaction

Education
Community College of the Air Force   1990 — 1991
Associate's Degree, Educational/Instructional Technology

Bassick High School Bridgeport Conn

Experience
Self Employed  March 2015 - Present
Self Employed  February 2015 - Present
Carolina West Wireless  September 2010 - February 2015
Advance Auto Parts  June 2009 - September 2010
Pocket Communications   September 2008 - May 2009
Sprint  July 2004 - February 2007
Clearwire  2007 - 2007
Homecare Solutions, Inc   March 1999 - October 2003

Skills
Sales Management, Telecommunications, Customer Retention, Wireless, Mobile Devices, Direct Sales, Account Management, P&L Management, Sales Operations, Cellular Communications, B2B, Cross-functional Team..., Management, Sales, Sales Process, Retail, New Business Development, Customer Satisfaction, Cold Calling, Contract Negotiation, Salesforce.com, Strategic Partnerships, Sales Presentations, Product Marketing, Leadership, Start-ups, Strategy, Solution Selling, Business Development, Product Management, Selling, VoIP, Channel Partners, Call Centers, Competitive Analysis, Go-to-market Strategy, Customer Experience, Multi-channel Marketing, Managed Services, Key Account Management, Forecasting, SaaS, Product Development, International Sales, CRM, Lead Generation, Mobile Technology, Unified Communications, Mobile Communications, CDMA

Education
Cardinal Gibbons

Cary High

Trinity University
BA, Business Management

Experience
Scripophily.com / Old Company Research / Bob.com   January 1996 — Present
Angel Technologies   January 1998 — December 2001
Pocket Communications   1996 — 1998
Orca Bay Sports - Vancouver Grizlies / Vancouver Canucks   1994 — 1996
American Mobile Satellite  January 1990 — June 1994
McCaw Cellular  September 1987 — January 1990
Braiker Radio   1989 — 1990
Los Angeles Cellular Telephone Company  1987 — 1989
Falcon Cable TV  1980 — 1985
Arthur Young / Seidman   January 1976 — September 1979

Skills
Accounting, Promotions, Research, Start-ups, Financial Analysis, Internet, Autographs, Scripophily, Old documents, Business Planning, Entrepreneurship, Investments, Leadership, Business Strategy, Negotiation, Mobile Devices, Finance, Financial Modeling, Mergers & Acquisitions, Telecommunications, Due Diligence, Risk Management, Strategic Planning, Analysis, Management, Executive Management, Business Development, Management Consulting, Marketing, Marketing Strategy, Small Business, New Business Development, Private Equity, Portfolio Management, Corporate Finance, Strategic Partnerships, Competitive Analysis, E-commerce, Strategic Financial..., Corporate Development, Asset Management, International Business, Valuation, Restructuring, Emerging Markets, Business Analysis, Investor Relations, Funding, Investment Banking, Trading

Education
California State University-Long Beach - College of Business Administration   1974 — 1976
Bachelor of Science in Business Administration, Finance / Accounting

Santa Monica College   1972 — 1974
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations

University High School   1966 — 1969
Accounting and Finance

Experience
NANTWorks  November 2011 - November 2014
DigitalBridge Communications  October 2009 - September 2011
ICO Global Communications  February 2007 - 2009
XM Satellite Radio  2005 - 2007
LCC International  2000 - 2005
Teligent  1998 - 2000
BroadStream  1994 - 1995
Pocket Communications   1994 - 1995

Skills
Integration, Budgets, Business Development, Cross-functional Team..., Mobile Devices, Network Deployment, System Deployment, Vendor Management

Education
University of Maryland College Park
Bachelor's Degree

University of Maryland College Park
Bachelor's degree, Urban Planning/ Architecture

Experience
T-Mobile  May 2012 - Present
T-Mobile  November 2010 - May 2012
Pocket Communications   May 2009 - October 2010
Sprint Nextel  January 2006 - March 2009
Sprint-Nextel  January 2001 - December 2005
Sprint Nextel  April 1999 - January 2001
AT&T Wireless  November 1998 - April 1999
AT&T Wireless  March 1996 - November 1998
AT&T Wireless  September 1995 - March 1996

Skills
RF, CDMA, Wireless, Drive Test, Switches, RF Engineering, Wireless Networking, Optimizations, Troubleshooting, Optimization, RF Planning

Education
Southern New Hampshire University   2007 — 2011
B.S. Information Technology

Southern New Hampshire University   2007 — 2010
Certificate, Business Information Systems

Manchester Community College   1990 — 1993

Experience
MAXIMUS  June 2014 - Present
West Corporation  November 2012 - February 2014
T-Mobile  January 2011 - June 2012
Pocket Communications   December 2007 - December 2010
Echostar Satellite LLC  August 2003 - December 2007
NCO Group  March 2001 - March 2003

Skills
Call Center, Coaching, Customer Satisfaction, Customer Service, Change Management, Strategic Planning, Leadership, Telecommunications, Operations Management, Team Building, Sales Management, Project Management, Call Centers, Workforce Management, Training, Customer Retention, Performance Management, Business Analysis, Microsoft Office, Vendor Management, Cross-functional Team..., Recruiting, Management, Customer Experience, Employee Training, Quality Assurance, Team Leadership

Education
Texas State Technical College Harlingen
Prepress/Desktop Publishing and Digital Imaging Design

Winston School

Experience
Cricket Communications  January 2011 - Present
Pocket Communications   February 2006 - January 2011

Skills
Wireless, LTE, 4G, Telecommunications, Wireless Networking, RF Engineering, CDMA, RF, Cellular Communications

Education
Texas A&M University   1999 — 2004
BS, EE

Experience
BenefitMall  March 2014 - Present
broker  2010 - 2012
Pocket Communications   August 2009 - August 2010
Pocket Communications   2009 - 2010

Skills
Account Management, Customer Retention, Call Centers, Disability Insurance, Customer Service, Health Insurance, Sales, Health Savings Accounts, Employee Benefits, Benefits Administration, Cold Calling, Human Resources, Sales Management, Training

Education
San Antonio College

Experience
LeafGuard by Beldon, Inc.   August 2013 - Present
LeafGuard by Beldon, Inc.   September 2010 - Present
Beldon Roofing   April 2010 - September 2010
Pocket Communications   December 2009 - April 2010
Guardian Protection Services Inc   June 2008 - December 2009
Ranger American  1996 - 2008
WTTG Fox 5  1992 - 1996

Skills
Financial Analysis, Account Reconciliation, Budgets, Negotiation, Contract Negotiation, Management, Strategic Planning, Finance, Team Building, Accounting, Sales

Education
University of Central Missouri   1984 — 1989
MBA, Accounting

Experience
HCA  August 2010 - Present
Pocket Communications   September 2009 - August 2010
J.M. Waller Associates, Inc.   May 2002 - September 2009
Schertz Cibolo Universal City ISD  2000 - 2002

Skills
Active Directory, Windows 7, Access, Windows Server, System Administration, VMware, Outlook, SQL, Project Management, Microsoft Office, Networking, Customer Service, Software Documentation, Project Planning, Troubleshooting, Wireless, Microsoft Excel, Team Building, Computer Hardware, F5 BigIP, Linux, High Availability..., HP Server Hardware, Dell PowerEdge Servers, Cisco MDS SAN switches

Education
The University of Texas at San Antonio   2004 — 2008
BBA, Infrastructure Assurance

Northwest Vista College

Experience
Oracle  November 2013 - Present
Randstad Technologies US  April 2011 - August 2013
Pocket Communications   December 2009 - April 2011
Rackspace Hosting  December 2006 - February 2009
CPS Energy  January 2006 - June 2006
KPMG LLP  August 2004 - January 2006
Tesoro  July 2002 - August 2004
Crossroads Systems  March 2001 - May 2002
Handtech.com  February 2000 - February 2001
Motive  February 1999 - February 2000

Skills
Project Management, Project Planning, Project Delivery, Business Analysis, Requirements Analysis, Business Process, Business Process..., Solution Implementation, Software Implementation, ERP Implementations, Software Project..., Software Development, Change Management, ERP, SAP, PeopleSoft, Oracle E-Business Suite, Oracle, Microsoft SQL Server, Business Intelligence, Vendor Management, Process Improvement, Integration

Education
Southwestern University   1987 — 1992
Bachelor of Arts

Experience
Cricket Wireless/ AT&T   October 2014 - Present
Cricket Wireless  March 2012 - September 2014
Cricket Communications  October 2010 - March 2012
Pocket Communications   March 2007 - October 2010

Skills
Direct Sales, Customer Retention, Mobile Devices, Sales, Wireless, Customer Experience, Team Leadership, Call Centers, Cellular Communications

Education
San Antonio College
Business Management

Experience
Hypnosis 4 Better Life   March 2014 - Present
Express Jet/American Eagle CRP   January 2011 - Present
Cricket Wireless Retail   January 2010 - Present
Healthcare Solutions Team  2014 - 2015
Nurses-on-the-Go Rehab   July 2013 - August 2014
Pocket Communications   January 2009 - January 2010
Enterprise Rent-A-Car  January 2005 - January 2009
Eckerd Drugs  January 1999 - January 2005
Wal-Mart  January 1982 - January 1999

Skills
Microsoft Office, Strategic Planning, Microsoft Word, Microsoft Excel, PowerPoint, Management, Process Scheduler, Negotiation, Sales Management, Sales, Training, Budgets, Customer Satisfaction, Research, Marketing Strategy, Recruiting, Marketing, Event Management, Outlook, Windows, Photoshop, Team Leadership, Team Building, Human Resources, CRM, Contract Negotiation, Event Planning, Account Management, Retail, New Business Development, Operations Management, Payroll, Time Management, Customer Retention, Leadership, Public Speaking, Process Improvement, Inventory Management, Customer Service, Project Planning

Education
College of the Ozarks   1982 — 1983
Bachelor of Science, Business Administration

New England Inssstitute of Hypnothearapy   1979 — 1982
CH.t., Hypnotherapy/Hypnotherapist

Experience
Princess Beauty Supply   May 2013 - Present
Pocket Communications   July 2007 - August 2011
MAPCO CONSTRUCTION   October 2006 - June 2007
EMPIRE INTEGRATED SERVICES   March 2006 - October 2006

Education
The University of Texas at San Antonio   1994 — 1998
Business, Accounting

Experience
UPS  2014 - Present
Cricket Communications  May 2006 - November 2013
Cricket Communications  January 2010 - January 2013
Pocket Communications   January 2006 - January 2010
One Call communications  January 2004 - January 2006

Skills
Cellular Communications, Customer Experience, Recruiting, Leadership, Sales Operations, Training, Sales, Business Development, Retail, Direct Sales, Performance Management, Sales Management

Education
San Antonio College

Experience
Wells Fargo Home Mortgage  September 2012 - Present
Wells Fargo  February 2011 - August 2012
Pocket Communications   August 2009 - October 2010
Pocket Communications   February 2009 - August 2009
Pocket Communications   February 2007 - February 2009
Pocket Communications   July 2006 - February 2007

Skills
SharePoint, Training, Visio, Project Management, Microsoft Office, Time Management, Process Improvement, Outlook, Management, Microsoft Excel, Business Analysis, Microsoft Word

Education
Palo Alto College   2011 — 2012
Associate of Arts (AA)

Experience
Buy Rite Salon and Spa Equipment Company   August 2013 - October 2013
International Remodeling LLC   August 2012 - February 2013
MetroPCS The Clover Group   February 2011 - August 2011
Pocket Communications   June 2010 - November 2010
Bobs Stores  August 2008 - November 2008
Vector Marketing  May 2007 - January 2008
Kohl's Department Stores  August 2005 - January 2006

Education
Southern Connecticut State University   2006 — 2010
Bachelor's degree, Liberal Arts and Sciences, General Studies and Humanities

Experience
ATM Systems   March 1998 - Present
Pocket Communications   September 1996 - December 1997
Deloitte  September 1989 - October 1991

Education
University of Rochester - Simon Business School   1993 — 1995
Master of Business Administration (MBA), Finance, General

Gettysburg College   1985 — 1989
Bachelor of Arts (B.A.), Accounting and Finance