Press-One Customer Care
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Press-One Customer Care Employees
Employee
Years
Job
Industry
Katie DeFlieger Katie DeFlieger's Press-One Customer Care Experience February 2012 - May 2012
Job WBT Specialist at NBSTSA
Industry Nonprofit Organization Management
Experience
NBSTSA July 2014 - Present
Career and Industry Exploration October 2013 - Present
Nordy's BBQ and Grill May 2012 - July 2013
Press-One Customer Care February 2012 - May 2012
Gap Inc./Banana Republic/Gap June 2007 - January 2012
Shaner Life Safety May 2009 - September 2009
The Mountain Mortgage Centers June 2006 - June 2007
Skills
Customer Service, Written & Verbal..., Setting Priorities, Multi Tasking, Goal Setting, Organization, Strategic Planning, Listening to customers, Updating Files, Microsoft Excel, Sales Management, Delegation, Microsoft Office, Sales, PowerPoint, Customer Retention, Telephone Skills, Marketing, Microsoft Word, Highly detail oriented, Social Media, Spreadsheets, Human Resources
Education
Colorado State University 2009 — 2013
Bachelor's Degree, Anthropology
NBSTSA July 2014 - Present
Career and Industry Exploration October 2013 - Present
Nordy's BBQ and Grill May 2012 - July 2013
Press-One Customer Care February 2012 - May 2012
Gap Inc./Banana Republic/Gap June 2007 - January 2012
Shaner Life Safety May 2009 - September 2009
The Mountain Mortgage Centers June 2006 - June 2007
Skills
Customer Service, Written & Verbal..., Setting Priorities, Multi Tasking, Goal Setting, Organization, Strategic Planning, Listening to customers, Updating Files, Microsoft Excel, Sales Management, Delegation, Microsoft Office, Sales, PowerPoint, Customer Retention, Telephone Skills, Marketing, Microsoft Word, Highly detail oriented, Social Media, Spreadsheets, Human Resources
Education
Colorado State University 2009 — 2013
Bachelor's Degree, Anthropology
Anthony DeHerrera Anthony DeHerrera's Press-One Customer Care Experience October 2008 - August 2015
Job Enterprise Server Technician at Randstad @ Hewlett Packard
Industry Information Technology and Services
Experience
Randstad September 2015 - Present
IT Solutions of Northern Colorado November 2013 - Present
I.T. Solutions of Southern Colorado November 2013 - Present
Press-One Customer Care October 2008 - August 2015
NoCo Machines LLC April 2011 - March 2014
Advanced Energy February 2010 - February 2011
Press-One Customer Care November 2009 - November 2010
Skills
Technical Support, Troubleshooting, Active Directory, Call Centers, DNS, Network Administration, Network Security, Networking, Managed Services, Software Installation, VPN, IP, Software Documentation, Vendor Management, Customer Service, Operating Systems, Servers, Windows Server, Telephony, SIP, Windows 7, Data Center, Telecommunications, Routers, Help Desk Support, Switches, System Administration, System Deployment, Hardware, Wireless Networking, IP Networking, Strategic Planning, DHCP, XP, Antivirus, Firewalls, Workstations, IT Management, LAN-WAN, A Certified, Server Administration, Information Technology, Group Policy, Hyper-V, TCP/IP, Enterprise Storage, HP Proliant, HP Server Hardware
Education
Front Range Community College 2009 — 2010
Networking Certs, Computer Systems Certs, Information Systems
Rocky Ford High School 1995 — 1999
High School Diploma, General Studies
Randstad September 2015 - Present
IT Solutions of Northern Colorado November 2013 - Present
I.T. Solutions of Southern Colorado November 2013 - Present
Press-One Customer Care October 2008 - August 2015
NoCo Machines LLC April 2011 - March 2014
Advanced Energy February 2010 - February 2011
Press-One Customer Care November 2009 - November 2010
Skills
Technical Support, Troubleshooting, Active Directory, Call Centers, DNS, Network Administration, Network Security, Networking, Managed Services, Software Installation, VPN, IP, Software Documentation, Vendor Management, Customer Service, Operating Systems, Servers, Windows Server, Telephony, SIP, Windows 7, Data Center, Telecommunications, Routers, Help Desk Support, Switches, System Administration, System Deployment, Hardware, Wireless Networking, IP Networking, Strategic Planning, DHCP, XP, Antivirus, Firewalls, Workstations, IT Management, LAN-WAN, A Certified, Server Administration, Information Technology, Group Policy, Hyper-V, TCP/IP, Enterprise Storage, HP Proliant, HP Server Hardware
Education
Front Range Community College 2009 — 2010
Networking Certs, Computer Systems Certs, Information Systems
Rocky Ford High School 1995 — 1999
High School Diploma, General Studies
Ryan Teusch Ryan Teusch's Press-One Customer Care Experience November 2012 - June 2013
Job Management Trainee at Enterprise RentACar
Industry Leisure, Travel & Tourism
Experience
Enterprise Rent-A-Car December 2014 - Present
ProVelo Bicycles June 2014 - Present
Lee's Cyclery March 2012 - June 2014
Press-One Customer Care November 2012 - June 2013
Trek Bicycle Store of Loveland March 2012 - September 2012
Colorado State University March 2011 - June 2011
Target November 2010 - January 2011
Trek Bicycle Store of Louisville March 2008 - July 2010
Boulder County June 2006 - August 2007
Skills
Sales, Teamwork, Economics, Customer Service, Wildlife, Statistics, Data Analysis, Community Outreach, Research, Public Speaking, Management
Education
Colorado State University 2008 — 2012
Bachelor of Science, Natural Resource Recreation and Tourism
University of Cape Town 2010 — 2010
Economics, International Relations
Enterprise Rent-A-Car December 2014 - Present
ProVelo Bicycles June 2014 - Present
Lee's Cyclery March 2012 - June 2014
Press-One Customer Care November 2012 - June 2013
Trek Bicycle Store of Loveland March 2012 - September 2012
Colorado State University March 2011 - June 2011
Target November 2010 - January 2011
Trek Bicycle Store of Louisville March 2008 - July 2010
Boulder County June 2006 - August 2007
Skills
Sales, Teamwork, Economics, Customer Service, Wildlife, Statistics, Data Analysis, Community Outreach, Research, Public Speaking, Management
Education
Colorado State University 2008 — 2012
Bachelor of Science, Natural Resource Recreation and Tourism
University of Cape Town 2010 — 2010
Economics, International Relations
Jared Phillips's Press-One Customer Care Experience September 2011 - Present
Job PressOne Customer Care
Industry Outsourcing/Offshoring
Experience
Press-One Customer Care September 2011 - Present
Frontier Drilling USA, Inc. September 2014 - March 2015
Pitbull Casing June 2014 - September 2014
Frank Henry Equipment October 2013 - July 2014
Frank's International, NV June 2011 - February 2012
West Coat Marketing February 2010 - June 2011
Skills
Customer Service, Account Management, Sales Management, Operations Management, Oilfield, Management, Project Management, Call Centers, Budgets, Negotiation, Business Planning, Procurement, Logistics, Supply Chain, Inventory Management, Supply Chain Management, Purchasing, Forecasting, Pricing, Transportation, Distribution Center..., SAP
Education
Front Range Community College
Associate’s Degree, Marketing
Press-One Customer Care September 2011 - Present
Frontier Drilling USA, Inc. September 2014 - March 2015
Pitbull Casing June 2014 - September 2014
Frank Henry Equipment October 2013 - July 2014
Frank's International, NV June 2011 - February 2012
West Coat Marketing February 2010 - June 2011
Skills
Customer Service, Account Management, Sales Management, Operations Management, Oilfield, Management, Project Management, Call Centers, Budgets, Negotiation, Business Planning, Procurement, Logistics, Supply Chain, Inventory Management, Supply Chain Management, Purchasing, Forecasting, Pricing, Transportation, Distribution Center..., SAP
Education
Front Range Community College
Associate’s Degree, Marketing
Brett Lindley Brett Lindley's Press-One Customer Care Experience June 2013 - October 2013
Job Elementary School Tutor at Beattie Elementary School
Industry Education Management
Experience
Beattie Elementary School September 2011 - Present
Press-One Customer Care June 2013 - October 2013
The Broadmoor May 2013 - August 2013
Skills
Working With Children, Coordinating Groups of...
Education
Colorado State University 2010 — 2015
Bachelor of Science (B.S.), Sociology
Cheyenne Mountain High School 2007 — 2011
Beattie Elementary School September 2011 - Present
Press-One Customer Care June 2013 - October 2013
The Broadmoor May 2013 - August 2013
Skills
Working With Children, Coordinating Groups of...
Education
Colorado State University 2010 — 2015
Bachelor of Science (B.S.), Sociology
Cheyenne Mountain High School 2007 — 2011
Alex LaMont Alex LaMont's Press-One Customer Care Experience January 2012 - June 2012
Job Technical Support Specialist at Larimer County
Industry Computer Software
Experience
Larimer County March 2013 - Present
Parent Class Online.com June 2012 - December 2012
Press-One Customer Care January 2012 - June 2012
King Soopers February 2010 - March 2011
University of Utah August 2006 - July 2008
Smith's Food and Drug Store May 2005 - July 2006
HyperComp Engineering August 2005 - May 2006
Skills
C++, Google Webmaster Tools, Java, Python, Active Directory, RSA Security, Matlab, Altera Quartus, Technical Support, Mathematics, Citrix, VMware View, Customer Support, German, Assembly Language, Microsoft Office, Windows 7, Programming, Troubleshooting, Analysis, Computer Hardware, Customer Service, Community Outreach, Problem Solving
Education
Colorado State University 2010 — 2014
Bachelors Degree, Information Mathematics
Morehead State University 2008 — 2009
Bachelors Degree, Astrophysics
University of Utah 2006 — 2008
Bachelors Degree, Mechanical Engineering
Colorado State University
Bachelor of Science, Mathematics; Information of Mathematics
Morehead State University
Bachelor of Science, Space Science
Larimer County March 2013 - Present
Parent Class Online.com June 2012 - December 2012
Press-One Customer Care January 2012 - June 2012
King Soopers February 2010 - March 2011
University of Utah August 2006 - July 2008
Smith's Food and Drug Store May 2005 - July 2006
HyperComp Engineering August 2005 - May 2006
Skills
C++, Google Webmaster Tools, Java, Python, Active Directory, RSA Security, Matlab, Altera Quartus, Technical Support, Mathematics, Citrix, VMware View, Customer Support, German, Assembly Language, Microsoft Office, Windows 7, Programming, Troubleshooting, Analysis, Computer Hardware, Customer Service, Community Outreach, Problem Solving
Education
Colorado State University 2010 — 2014
Bachelors Degree, Information Mathematics
Morehead State University 2008 — 2009
Bachelors Degree, Astrophysics
University of Utah 2006 — 2008
Bachelors Degree, Mechanical Engineering
Colorado State University
Bachelor of Science, Mathematics; Information of Mathematics
Morehead State University
Bachelor of Science, Space Science
Margaret Norman's Press-One Customer Care Experience April 2012 - June 2014
Job Student and Employee Extraordinaire!
Industry Consumer Services
Experience
True-2-You Embroidery January 2013 - Present
Happy Tanks Aquarium Maintenance August 2011 - Present
Press-One Customer Care April 2012 - June 2014
Goodwill Industries of Denver January 2009 - August 2011
Skills
Machine Embroidery, Customer Service, Creative Problem Solving, Cash Handling Experience, Telephone Skills, Data Entry, Writing, Aquarium Maintenance
Education
Front Range Community College 2014 — 2016
Associate’s Degree, Accounting, 4.0
Great Falls High School 1995 — 1999
High School Diploma
Front Range Community College
Working on accounting degree
True-2-You Embroidery January 2013 - Present
Happy Tanks Aquarium Maintenance August 2011 - Present
Press-One Customer Care April 2012 - June 2014
Goodwill Industries of Denver January 2009 - August 2011
Skills
Machine Embroidery, Customer Service, Creative Problem Solving, Cash Handling Experience, Telephone Skills, Data Entry, Writing, Aquarium Maintenance
Education
Front Range Community College 2014 — 2016
Associate’s Degree, Accounting, 4.0
Great Falls High School 1995 — 1999
High School Diploma
Front Range Community College
Working on accounting degree
C. Colin Nelson C. Colin Nelson's Press-One Customer Care Experience August 2011 - November 2011
Job Systems Administrator at Boulder Community Hospital
Industry Information Technology and Services
Experience
Boulder Community Hospital October 2013 - Present
Advanced Energy November 2011 - October 2013
Press-One Customer Care August 2011 - November 2011
Self-Employed August 2010 - July 2011
Skills
Windows System..., VMware, Windows 7, Windows Xp, Macintosh hardware, Active Directory, Data Backup Solutions, Exchange 2010/2007/2003, Microsoft SQL Server, Antivirus, VPN, Printers, Windows XP
Education
Oklahoma State University 1990 — 1992
Boulder Community Hospital October 2013 - Present
Advanced Energy November 2011 - October 2013
Press-One Customer Care August 2011 - November 2011
Self-Employed August 2010 - July 2011
Skills
Windows System..., VMware, Windows 7, Windows Xp, Macintosh hardware, Active Directory, Data Backup Solutions, Exchange 2010/2007/2003, Microsoft SQL Server, Antivirus, VPN, Printers, Windows XP
Education
Oklahoma State University 1990 — 1992
Kenny Paz Kenny Paz's Press-One Customer Care Experience August 2011 - Present
Job Call Center Representative at PressOne Customer Care
Industry Research
Experience
Press-One Customer Care August 2011 - Present
Seco Spice May 2011 - July 2011
Education
Colorado State University 2010 — 2011
Undeclared seeking business
Mayfield High School 2006 — 2010
Press-One Customer Care August 2011 - Present
Seco Spice May 2011 - July 2011
Education
Colorado State University 2010 — 2011
Undeclared seeking business
Mayfield High School 2006 — 2010
Alex Wells's Press-One Customer Care Experience March 2010 - July 2014
Job Marketing Executive I Madwire® I Marketing 360®
Industry Marketing and Advertising
Experience
Madwire® II Marketing 360® February 2015 - Present
Dex Media July 2014 - January 2015
Press-One Customer Care March 2010 - July 2014
Skills
Account Management, Customer Service, Sales, SEO, Business Development, Advertising, Facebook, SEM, Team Management, Communication Skills, Leadership, Direct Sales, Marketing, Google Adwords..., Customer Retention, Email, Relationship Management, Google certified, Employee Training, Public Speaking, Social Media Marketing, Development Of Employees, Salesforce.com, Forecasting, B2B
Education
Front Range Community College
Madwire® II Marketing 360® February 2015 - Present
Dex Media July 2014 - January 2015
Press-One Customer Care March 2010 - July 2014
Skills
Account Management, Customer Service, Sales, SEO, Business Development, Advertising, Facebook, SEM, Team Management, Communication Skills, Leadership, Direct Sales, Marketing, Google Adwords..., Customer Retention, Email, Relationship Management, Google certified, Employee Training, Public Speaking, Social Media Marketing, Development Of Employees, Salesforce.com, Forecasting, B2B
Education
Front Range Community College
Jeremy Schwab Jeremy Schwab's Press-One Customer Care Experience February 2015 - April 2015
Job Line Cook at Beau Jos Pizza
Industry Food & Beverages
Experience
Beau Jos Pizza May 2015 - Present
Beau Jos Pizza May 2015 - Present
Press-One Customer Care February 2015 - April 2015
Press-One Customer Care March 2013 - April 2015
Press-One Customer Care July 2012 - March 2013
Lakeshore July 2012 - September 2012
Research August 2009 - May 2012
Touro Synagogue September 2006 - May 2008
Skills
Customer Service, Call Centers, Customer Satisfaction, Microsoft Excel, Microsoft Word, Sales, Customer Retention, PowerPoint, Time Management, Team Leadership, Teamwork, Leadership, Data Entry, Public Speaking
Education
Colorado State University 2008 — 2012
Bachelor of Science (B.S.), Psychology
Beau Jos Pizza May 2015 - Present
Beau Jos Pizza May 2015 - Present
Press-One Customer Care February 2015 - April 2015
Press-One Customer Care March 2013 - April 2015
Press-One Customer Care July 2012 - March 2013
Lakeshore July 2012 - September 2012
Research August 2009 - May 2012
Touro Synagogue September 2006 - May 2008
Skills
Customer Service, Call Centers, Customer Satisfaction, Microsoft Excel, Microsoft Word, Sales, Customer Retention, PowerPoint, Time Management, Team Leadership, Teamwork, Leadership, Data Entry, Public Speaking
Education
Colorado State University 2008 — 2012
Bachelor of Science (B.S.), Psychology
Ashlee Miller's Press-One Customer Care Experience October 2013 - July 2014
Job Collections at Exeter Finance Corp
Industry Telecommunications
Experience
Exeter Finance Corp December 2014 - Present
Comcast August 2014 - December 2014
Press-One Customer Care October 2013 - July 2014
Press-One Customer Care September 2013 - July 2014
Qualfon/Center Partners March 2013 - September 2013
Autonet Tv March 2012 - August 2012
Convergys October 2011 - January 2012
Focus Services August 2010 - November 2011
Skills
Typing, Phone Etiquette, Quality Assurance, Multi Tasking, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Outlook, Windows, Windows 7, Windows Vista, Internet, Social Media, Social Media Marketing, Digital Media, Medical Terminology, Medical Devices, Android, Bookkeeping, Customer Service, Food & Beverage, Interviews, Invoicing, 10 Key, Loans, Negotiation, Customer Retention, Research, PowerPoint, QuickBooks, Underwriting, Data Collection, Employment Verifications
Education
IBMC College 2013 — 2015
Associate's Degree, Medical Billing and Coding
Ben Lomond High School 2006 — 2010
High School, General Studies
Ogden-Weber Applied Technology College 2009 — 2009
Certification, Certified Nursing Assistant
Exeter Finance Corp December 2014 - Present
Comcast August 2014 - December 2014
Press-One Customer Care October 2013 - July 2014
Press-One Customer Care September 2013 - July 2014
Qualfon/Center Partners March 2013 - September 2013
Autonet Tv March 2012 - August 2012
Convergys October 2011 - January 2012
Focus Services August 2010 - November 2011
Skills
Typing, Phone Etiquette, Quality Assurance, Multi Tasking, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Outlook, Windows, Windows 7, Windows Vista, Internet, Social Media, Social Media Marketing, Digital Media, Medical Terminology, Medical Devices, Android, Bookkeeping, Customer Service, Food & Beverage, Interviews, Invoicing, 10 Key, Loans, Negotiation, Customer Retention, Research, PowerPoint, QuickBooks, Underwriting, Data Collection, Employment Verifications
Education
IBMC College 2013 — 2015
Associate's Degree, Medical Billing and Coding
Ben Lomond High School 2006 — 2010
High School, General Studies
Ogden-Weber Applied Technology College 2009 — 2009
Certification, Certified Nursing Assistant
Andy Orr Andy Orr's Press-One Customer Care Experience July 2007 - Present
Job President, PressOne Customer Care
Industry Outsourcing/Offshoring
Experience
Press-One Customer Care July 2007 - Present
Circulation Services, Inc. September 1990 - July 2007
United States Army, 3rd U.S. Infantry, "The Old Guard" March 1982 - November 1985
Skills
Call Center, Lead Generation, Outsourcing, Business Strategy, Marketing, Customer Service, Email Marketing, Customer Acquisition, Publishing, Newspaper, Technical Support, Newspapers, Call Centers, Management, CRM, Customer Retention, Sales, B2B, Strategic Partnerships, Strategic Planning, Telemarketing, Sales Management, Online Marketing, Digital Strategy, New Business Development, Advertising, Customer Satisfaction, Online Advertising
Education
George Mason University 1986 — 1989
Press-One Customer Care July 2007 - Present
Circulation Services, Inc. September 1990 - July 2007
United States Army, 3rd U.S. Infantry, "The Old Guard" March 1982 - November 1985
Skills
Call Center, Lead Generation, Outsourcing, Business Strategy, Marketing, Customer Service, Email Marketing, Customer Acquisition, Publishing, Newspaper, Technical Support, Newspapers, Call Centers, Management, CRM, Customer Retention, Sales, B2B, Strategic Partnerships, Strategic Planning, Telemarketing, Sales Management, Online Marketing, Digital Strategy, New Business Development, Advertising, Customer Satisfaction, Online Advertising
Education
George Mason University 1986 — 1989
Cassandra Trester Cassandra Trester's Press-One Customer Care Experience April 2004 - August 2011
Job Passionate, enthusiastic and engaged professional with strong leadership and collaboration skills driven to excel
Industry Marketing and Advertising
Experience
Energy Inspectors Corporation March 2015 - Present
ShootDotEdit July 2014 - March 2015
Tidbits of Northern Colorado June 2014 - July 2014
Lotus Business Solutions,Inc/ SSM, Inc January 2014 - May 2014
Press-One Customer Care/ USA TODAY August 2011 - May 2013
Press-One Customer Care April 2004 - August 2011
Press-One Customer Care April 2010 - April 2011
World Financial Group (WFG) February 2009 - December 2009
ZLB Plasma Services 2000 - 2003
Skills
Marketing, Training, Management, CRM, Customer Retention, Leadership, Human Resources, Sales, Customer Service, Strategic Planning, Program Management, Employee Training, Team Building, Operations Management, Customer Satisfaction, Team Leadership, Account Management, Business Development, Leadership Development, Outsourcing, Cross-functional Team..., Coaching, Performance Management, Manage Client..., Project Management, Telemarketing, Telecommunications, Call Centers, Call Center, Process Improvement, Public Speaking, Customer Acquisition, Employee Engagement, Change Management, Sales Management, Microsoft Office, Microsoft Excel, Sociology, Social Sustainability, Social Research, Direct Sales, B2B, Sales Operations, Sales Process, Marketing Strategy, Client Aquisition, Management Consulting
Education
Colorado State University 2011 — 2013
Sociology/Business Administration, Business Administration and Management, General Sociology & Community Dynamics, 3.31
Colorado State University 1999 — 2003
NA, Sociology/Criminology and Pre-Med, 3.5
Poudre Highschool 1996 — 1999
High School Diploma, 3.8
Energy Inspectors Corporation March 2015 - Present
ShootDotEdit July 2014 - March 2015
Tidbits of Northern Colorado June 2014 - July 2014
Lotus Business Solutions,Inc/ SSM, Inc January 2014 - May 2014
Press-One Customer Care/ USA TODAY August 2011 - May 2013
Press-One Customer Care April 2004 - August 2011
Press-One Customer Care April 2010 - April 2011
World Financial Group (WFG) February 2009 - December 2009
ZLB Plasma Services 2000 - 2003
Skills
Marketing, Training, Management, CRM, Customer Retention, Leadership, Human Resources, Sales, Customer Service, Strategic Planning, Program Management, Employee Training, Team Building, Operations Management, Customer Satisfaction, Team Leadership, Account Management, Business Development, Leadership Development, Outsourcing, Cross-functional Team..., Coaching, Performance Management, Manage Client..., Project Management, Telemarketing, Telecommunications, Call Centers, Call Center, Process Improvement, Public Speaking, Customer Acquisition, Employee Engagement, Change Management, Sales Management, Microsoft Office, Microsoft Excel, Sociology, Social Sustainability, Social Research, Direct Sales, B2B, Sales Operations, Sales Process, Marketing Strategy, Client Aquisition, Management Consulting
Education
Colorado State University 2011 — 2013
Sociology/Business Administration, Business Administration and Management, General Sociology & Community Dynamics, 3.31
Colorado State University 1999 — 2003
NA, Sociology/Criminology and Pre-Med, 3.5
Poudre Highschool 1996 — 1999
High School Diploma, 3.8
Kyle Andrews Kyle Andrews's Press-One Customer Care Experience April 2012 - September 2012
Job Mechaincal Engineer intern at Hach
Industry Mechanical or Industrial Engineering
Experience
BYU-Idaho April 2013 - Present
3D Print Space April 2015 - June 2015
Hach April 2014 - September 2014
Press One Customer Care April 2012 - September 2012
Splash Pool Services April 2009 - September 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Research, Mathematica, PowerPoint, Teamwork, English, Solidworks, VBA, Mathematics, Finite Element Analysis, HTML, Manufacturing Processes, Robotics, Social Media, CNC operation, Complexity Management, Public Speaking, Java, LaTeX
Education
Brigham Young University - Idaho 2009 — 2015
Bachelor’s Degree, Mechanical Engineering
BYU-Idaho April 2013 - Present
3D Print Space April 2015 - June 2015
Hach April 2014 - September 2014
Press One Customer Care April 2012 - September 2012
Splash Pool Services April 2009 - September 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Research, Mathematica, PowerPoint, Teamwork, English, Solidworks, VBA, Mathematics, Finite Element Analysis, HTML, Manufacturing Processes, Robotics, Social Media, CNC operation, Complexity Management, Public Speaking, Java, LaTeX
Education
Brigham Young University - Idaho 2009 — 2015
Bachelor’s Degree, Mechanical Engineering
Todd Galbate's Press-One Customer Care Experience February 2009 - Present
Job Business Development at PressOne Customer Care
Industry Consumer Services
Experience
Press-One Customer Care February 2009 - Present
Bruen Productions 2008 - 2009
Youbet.com 2006 - 2008
Circulation Services Inc. 2001 - 2006
Philadelphia Inquirer 1995 - 2000
Philadelphia Newspapers INC/Knight Ridder Inc 1995 - 2000
Philadelphia Newspapers Inc 1995 - 2000
Chicago Sun-Times 1989 - 1995
Skills
Inbound Customer..., Outbound Customer..., Electronic Edition..., Help Desk Support, Live Chat, Electronic Edition..., Classified Advertising..., Digital Media, Business Development, Online Support, Social Media Marketing, Call Centers, Management, Email Marketing, Technical Support, Sales, Customer Acquisition, CRM, Business, Advertising, Mergers & Acquisitions, Inbound Marketing, Analytics, Customer Retention, Customer Service, Call Center, Telemarketing, Outsourcing, Data Center, SaaS, Customer Support, Digital Marketing, Online Advertising, Electronics, B2B, IT Management, E-commerce, Surveying
Education
Illinois Valley Community College 1982 — 1985
DePaul University
Press-One Customer Care February 2009 - Present
Bruen Productions 2008 - 2009
Youbet.com 2006 - 2008
Circulation Services Inc. 2001 - 2006
Philadelphia Inquirer 1995 - 2000
Philadelphia Newspapers INC/Knight Ridder Inc 1995 - 2000
Philadelphia Newspapers Inc 1995 - 2000
Chicago Sun-Times 1989 - 1995
Skills
Inbound Customer..., Outbound Customer..., Electronic Edition..., Help Desk Support, Live Chat, Electronic Edition..., Classified Advertising..., Digital Media, Business Development, Online Support, Social Media Marketing, Call Centers, Management, Email Marketing, Technical Support, Sales, Customer Acquisition, CRM, Business, Advertising, Mergers & Acquisitions, Inbound Marketing, Analytics, Customer Retention, Customer Service, Call Center, Telemarketing, Outsourcing, Data Center, SaaS, Customer Support, Digital Marketing, Online Advertising, Electronics, B2B, IT Management, E-commerce, Surveying
Education
Illinois Valley Community College 1982 — 1985
DePaul University
Olivea Marx's Press-One Customer Care Experience June 2012 - Present
Job Self Employed
Industry Outsourcing/Offshoring
Experience
Press-One Customer Care June 2012 - Present
Self Employed January 2009 - Present
Center Partners June 2004 - June 2011
Skills
Customer Service, Customer Satisfaction, Outsourcing, Telemarketing, BPO, Call Center, Workforce Management, Team Leadership, Call Centers
Education
Front Range Community College 2010 — 2011
Business
Press-One Customer Care June 2012 - Present
Self Employed January 2009 - Present
Center Partners June 2004 - June 2011
Skills
Customer Service, Customer Satisfaction, Outsourcing, Telemarketing, BPO, Call Center, Workforce Management, Team Leadership, Call Centers
Education
Front Range Community College 2010 — 2011
Business