Primus Canada
Industry: Telecommunications company
DescriptionHeadquarters: Toronto, Canada CEO: Michael J. Nowlan (Jan 2014–) Founded: 1997 Parent organization: HC2 Holdings Subsidiaries: Magma Communications Ltd.,
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Primus Canada Employees
Rocky Mountain Analytical April 2015 - June 2015
Eleven Points Logistics March 2014 - March 2015
Calgary Laboratory Services June 2012 - September 2013
N-able Technologies January 2011 - March 2011
Mitel 2011 - 2011
Primus Canada September 2010 - November 2010
Commissionaires January 2010 - May 2010
Vic Communications April 2008 - December 2008
Bell Mobility December 2004 - March 2008
Meloche Monnex Insurance April 2003 - March 2004
Skills
Invoicing, Accounting, Customer Service, Telecommunications, VoIP, Troubleshooting, Wireless, IP, Mobile Devices, Vendor Management, Team Management, Access, Technical Support, Account Management, Accounts Payable, Project Planning, Team Leadership, Customer Experience, Training, Direct Sales
Education
SAIT 1997 — 1997
Accounting
Justice Institute of British Columbia 1996 — 1997
UCC 1996 — 1996
Law and Security
Bell Canada February 2008 - Present
Rogers Communications October 2006 - November 2007
Rogers Communications December 2004 - October 2006
Sprint Canada Inc.- Call Net Enterprises May 2003 - October 2004
Sprint Canada Inc. - Call - Net Enterprises September 2001 - May 2003
Primus Canada 1998 - 2001
AT&T Canada 1998 - 1998
National Utility Service 1995 - 1998
Skills
Account Management, Call Centers, Business Process, Change Management, Customer Experience, MPLS, Managed Services, Leadership, Management, Pre-sales, Sales Operations, Service Delivery, Solution Selling, Team Leadership, Telecommunications, Unified Communications, VoIP, Wireless
Education
McMaster University
Associate's Certification in Project Management
Studio Wellness Clinic April 2008 - Present
Studio Wellness Clinic April 2008 - Present
Rotary Club of London South 2006 - 2009
Rotary Club of London South TV Auction 2006 - 2009
St. Annes Bryon 2005 - 2009
Rotary Club of London South 2007 - 2008
Primus Canada November 2003 - October 2007
RMH 2003 - 2004
RMH 2003 - 2004
Schooley Mitchell Telecom Consultants 2002 - 2004
Skills
Reflexology, Wellness, Reiki, Holistic Health, Quit Smoking with Laser, Theralase Cold Laser..., Ionic Foot Bath..., Aromatherapy Hot Stone..., Laser, Aromatherapy, Detoxification, Pain Management, Wellbeing, Stress, Public Speaking, Stress Management, Smoking Cessation, Laser Therapy, Wound Care, Health, Relaxation, Personal Development, Meditation, Mental Health, Fitness, Healing, Strength Training, Training, Yoga, Executive Coaching, Supplements, Alternative Medicine, Small Business, Herbal, Lifestyle
Education
Magnetic Marketing Mastery 2014 — 2014
Westminster Secondary 1968 — 1973
The University of Western Ontario - Richard Ivey School of Business
Entrepreneurship, Entrepreneurship
Shared Services Canada July 2012 - Present
Kuwait International Bank August 2010 - June 2012
Cassidian Communications, Inc. an EADS North America Company March 2008 - January 2009
Primus Canada May 2007 - March 2008
Primus Canada October 2006 - May 2007
Skills
Firewalls, VPN, Network Security, Cisco Technologies, CCNA, Routers, Switches, WAN, Network Administration, ASA, Windows Server, Juniper, Cisco Nexus, ITIL, Security
Education
University of Ottawa / Université d'Ottawa 2000 — 2006
B.A.Sc., Computer Engineering
CGI January 2012 - Present
Central 1 Credit Union May 2011 - January 2012
Primus Canada May 2009 - May 2011
Nova Networks June 2008 - May 2009
Nuvo Network Management January 2008 - May 2008
Primus Canada February 2007 - December 2007
Magma Communications August 2004 - January 2006
Skills
Cisco, VPN, Switches, WAN, Network Security, Data Center, Cloud Computing, LAN/WAN, Network Administration, Routers, ITIL, Firewalls, IPS, CCNA, Managed Services, Network Architecture, Security, LAN-WAN, Cisco Technologies, Networking, Computer Security, Information Security, Network Engineering, Telecommunications
Education
Algonquin College of Applied Arts and Technology
Computer system Technician
F5 Networks June 2014 - Present
gridzero September 2013 - June 2014
Scalar Decisions July 2008 - August 2013
Samuel Manutech Inc. September 2005 - July 2008
Bullseye Post Production May 2005 - September 2005
Primus Canada January 2002 - May 2005
Skills
F5, Application Security, Load Balancing, Data Center, Virtualization, Network Architecture, Firewalls, VMware, Network Design, Disaster Recovery, High Availability, Cloud Computing, F5 BigIP, DNS, Application Delivery..., Technical Training, Professional Services, Pre-sales, Cisco Routers, Instructor-led Training, NetApp, Active Directory, Storage, Storage Area Networks, Switches, Troubleshooting, Solaris, Security, TCP/IP, Unix, Linux, Routing, Cisco Technologies, NAS, VoIP, Networking, VPN, Network Security, SAN
Education
Algonquin College of Applied Arts and Technology 1995 — 1997
Diploma, Electronics
University of Ottawa / Université d'Ottawa 1992 — 1995
BS, Linguistics
Twin Rivers Paper Company June 2014 - Present
Madawaska Fire Department June 2001 - Present
Primus Canada January 2007 - September 2011
SOUTH PORTLAND SCHOOL DISTRICT February 2003 - February 2004
Best Buy March 2002 - April 2003
Skills
Computer Repair, Computer Networking, Managerial Experience, Electronics Repair, Computer Graphics, Team Leadership, Organizing, Electronics, Customer Service, Strategic Planning
Education
Southern Maine Community College 2001 — 2004
Associates, Computer Networking
Andover College 2002 — 2003
Associates Degree, Computer Technology; Computer Networking
University of Maine at Fort Kent
Associates Degree, Business Administration
Softchoice January 2015 - Present
Softchoice January 2012 - December 2014
Softchoice Corp. September 2009 - January 2012
Energy Savings Group 2007 - 2008
Primus Canada January 2005 - January 2007
Skills
Cloud Computing, SaaS, Enterprise Software, Account Management, Business Development, Leadership, Sales Process, Solution Selling, Salesforce.com, Professional Services, CRM, Partner Management, Channel Partners, Direct Sales, Managed Services, Strategic Partnerships, Vendor Management, Product Management, Business Intelligence, Pre-sales, Business Analysis, Team Leadership, Data Center, Lead Generation, Sales Operations, Management, Strategy, Software Industry, Virtualization
Education
MBA at Ted Rogers School of Management, Ryerson University 2008 — 2009
MBA, International Business
City University of New York City College 1997 — 2001
Bachelor of Science, Computer Science
Schooley Mitchell Telecom Consultants 2008 - Present
Primus Canada October 1998 - October 2008
Skills
New Business Development, Solution Selling, Selling, Telecommunications, Wireless, Strategic Planning, Data Center, Sales Management, Business Development, Business Strategy, Sales, Leadership, Sales Operations, Strategic Partnerships, Analysis
Education
Huron University College
MTS, Theological Studies
The University of Western Ontario, Brescia University College
HBSc
Primus Telecommunications Canada 1999 - Present
Primus Canada December 1992 - Present
Primus 1992 - Present
Education
Fanshawe College
Rogers Communications June 2013 - Present
Vortex Solution September 2012 - March 2013
Fibrenoire November 2011 - September 2012
Fibrenoire November 2009 - November 2011
Mon Mannequin Virtuel II December 2007 - August 2009
Primus Canada April 2006 - December 2007
Primus Canada June 2002 - April 2006
Global Crossing February 2001 - April 2002
EXCEL (CANADA) TELECOMMUNICATIONS INC. May 2000 - January 2001
Excel Telecommunication Canada June 1999 - May 2000
Skills
Account Management, Solution Selling, Cold Calling, Sales, Telecommunications, Direct Sales, B2B, CRM, Managed Services, New Business Development, Leadership, Communication, Inter-departmental..., Coaching, Fiber Optics, Creativity, Revenue Growth..., Customer Acquisition, Customer Experience, Building Relationships, Team Leadership, VoIP, Negotiation, Strategic Partnerships, Customer Retention, Call Centers, Project Management, Unified Communications, Mobile Devices, Sales Process, Lead Generation
Education
Université du Québec à Montréal 1990 — 1993
linguistics
Université Laval 1990 — 1990
translation
St-Lawrence College 1988 — 1990
Anthem Media Group Inc. February 2015 - Present
CTV/Bell Media May 2012 - November 2014
St. Joseph Media 2008 - May 2012
St. Joseph Media 2006 - 2008
Primus Canada 2000 - 2006
Skills
Digital Media, Web Analytics, Digital Strategy, User Experience, Content Strategy, Mobile Marketing, Mobile Devices, Web Design, Creative Direction, Team Leadership, Digital Marketing, Social Media, Content Management, Web Project Management, Strategy Development, Creative Development, Google Analytics, Online Publishing, Web Development, Strategy, Web 2.0, Business Management, Business Process, Process Improvement, User Interface Design, Internet Strategy, Operations Management, P&L Management, Usability, Online Operations, Web Consultancy, Product Development, Strategic Planning, Web Strategy, Analytics, Product Strategy, New Media, Omniture, SEO, Online Advertising
Education
Carleton University 1994 — 1998
Bachelor's Degree, Law
Algonquin College of Applied Arts and Technology
Management Skills Program
Project Management Institute (PMI)
PMP Certification Preparatory Course
ThinkTel May 2011 - Present
Enduria Wireless July 2010 - April 2011
Telecommunications Consulting July 2007 - December 2009
Primus Canada April 2005 - July 2007
Magma Communications September 2003 - April 2005
C-COM Satellite Systems Inc. 2002 - 2003
Enterasys Networks 2001 - 2002
GT Group Telecom 2000 - 2001
Fonorola 1996 - 1998
fONOROLA (TSE: FON) 1991 - 1993
Skills
Cisco Security, Cisco IOS, Juniper, JUNOS, X.25, Frame Relay, PTP, PTmP, RFP preparation, Network Design, Sales Process, Quotes, Account Planning, Telecommunications, New Business Development, RFP, Solution Selling, IP, Customer Relations, Business Planning, Requirements Analysis, VoIP, Unified Communications, Account Management, Direct Sales, Consultative Selling, Managed Services, Quote, Customer Service, Selling, Wireless, Business Development, Mobile Devices, CRM, Leadership, Telephony, Networking, MPLS, Co-location, Sales Operations, SIP, Management, Sales Management, Sales, Data Center, Hosted Services, Professional Services, Cloud Computing, Strategic Partnerships, Call Centers
Education
Carleton University 1981 — 1983
Business/Commerce, General
kronos November 2010 - Present
LOEM Consultation Inc December 2008 - July 2010
Calabrio, Inc August 2007 - November 2008
Primus Canada September 2005 - June 2007
Primus Canada February 2002 - September 2005
Skills
VoIP, Network Administration, Cisco Technologies, Disaster Recovery, Troubleshooting, Technical Support, Microsoft SQL Server, Call Centers, System Administration, Testing, Cisco Routers, Networking, Security, TCP/IP, Infrastructure, Agile Methodologies
Education
McGill University 2000 — 2001
ccna, cisco
Primus Canada February 2004 - Present
MIPPS Inc May 2001 - February 2004
AXXENT CORPORATION April 2000 - May 2001
ITMIN INTERNET SERVICES LTD April 1996 - February 2000
Education
University of Colombo 1989 — 1995
BSc Hons
Bell January 2014 - Present
Bell Canada April 2007 - December 2013
Enterasys Networks October 2006 - April 2007
Primus Canada November 2004 - October 2006
Oracle Corporation October 2000 - November 2004
Skills
Salesforce.com, VoIP, Managed Services, Professional Services, New Business Development, Direct Sales, Unified Communications, Sales Process, Enterprise Software, Solution Selling, Sales Management, Business Development, Strategic Partnerships, Telecommunications, Sales, Wireless, Partner Management, Account Management, Go-to-market Strategy, Cloud Computing, Telephony, Selling, Product Management, Strategy, Vendor Management, Business Intelligence, Marketing Strategy, Lead Generation, CRM, MPLS, Software Industry, Customer Retention, Call Centers, SaaS, Cold Calling, IP, B2B, Data Center, Negotiation, Key Account Management, Channel Partners, Customer Experience, Leadership, Product Marketing, Networking, Sales Operations, Pre-sales, Mobile Devices, Sales Presentations
Education
Laurentian University/Université Laurentienne 1992 — 1996
BA
Rogers Communications June 2010 - Present
Rogers Communications August 2008 - May 2010
Rogers Communications November 2006 - July 2008
Primus Canada September 2005 - November 2006
Primus February 2002 - August 2005
ITI January 2000 - April 2001
ITI October 1998 - December 1999
Skills
Telecommunications, Wireless, Product Management, Customer Experience, Call Center, Product Marketing, Cross-functional Team..., Vendor Management, Customer Retention, Customer Acquisition, Competitive Analysis, Stakeholder Management, Business Analysis, Digital Marketing, Project Management, Marketing, Leadership, Analytics, CRM, E-commerce, Strategy
Education
Scrum Alliance 2010 — 2010
Certificate, Certified Scrum Product Owner
Dalhousie University 1993 — 1998
BComm, Marketing
Primus Canada September 2007 - Present
Primus Canada May 2004 - September 2007
Primus Canada April 2003 - May 2004
Primus Canada December 2001 - April 2003
Norigen Communications Inc. December 1999 - August 2001
Skills
Telecommunications, Project Management, Vendor Management, Business Analysis, Program Management, Team Leadership, Operations Management, Wireless, Product Management, VoIP, PMP, Business Development, Business Process..., Project Portfolio..., MS Project, Project Planning, Process Improvement, Product Marketing, Customer Experience, Telephony, Stakeholder Management, Visio, Requirements Analysis, Software Project...
Education
Ryerson University 2001 — 2003
Certificate, Project Management
Helwan University Cairo 1992 — 1996
Bachelor, Business Administration
Primus Canada May 2005 - Present
Education
Fanshawe College 1990 — 1992
Primus Canada May 2005 - Present
Weslink Datalink Corporation 2000 - 2003
Skills
VoIP, Telecommunications, IP, SIP, DSL, Team Leadership, Customer Experience, Provisioning, Internet Services, Call Centers, Call Center, Cisco Technologies, Data Center, MPLS, Managed Services, Telephony, Unified Communications, Wireless
Education
Niagara College 1999 — 2001
SunLife FinancialSale March 2014 - Present
Scotiabank December 2012 - Present
Manulife Financial August 2011 - December 2012
MTS Allstream June 2010 - July 2011
IBM Global Business Services February 2010 - August 2010
Bell Mobility April 2008 - January 2010
Bell Canada September 2007 - April 2008
Rogers Wireless 2006 - 2006
Bell Canada 2005 - 2005
Primus Canada 2004 - 2005
Skills
SDLC, Integration, Telecommunications, Business Analysis, Project Management, Requirements Analysis, Analysis, Vendor Management, Business Process..., Agile Methodologies, Project Planning, Business Intelligence, Management, Critical Thinking, Relationship Management, Risk Management, Testing, Process Improvement, Solution Architecture, Strategy, PMP, Project Delivery, Wireless, PMO, Project Portfolio..., Training, Team Leadership, Quality Assurance, Leadership, Enterprise Software, Call Centers, Requirements Gathering, Feasibility Studies, VoIP, User Acceptance Testing, Interpersonal Skill, Strategic Influence, Leadership Development, ITIL Service Strategy
Education
Landmark Education 2013 — 2013
Advanced Leadership, Advanced Leadership Program
University of Engineering and Technology, Lahore
B.Sc Electrical Engineering, Communication
Primus Telecommunications Canada Inc. May 2011 - Present
Primus Canada May 2008 - May 2011
Tellabs May 2005 - December 2007
Tellabs June 2000 - April 2005
Education
Sonoma State University 2002 — 2005
M.S, Computer and Enginering Science
California State University-Chico 1996 — 1999
B.S, ELECTRICAL ENGINEERING
Institute of Technological studies ( ITS) 1993 — 1995
Associate, Electronic Engineering
Rogers Communications Inc. August 2009 - Present
Primus Canada July 2007 - January 2009
Primus Telecommunications Canada Inc. July 2007 - January 2009
Xspedius Communications / Time Warner March 2004 - February 2005
Skills
Telecommunications, Managed Services, MPLS
Education
Syracuse University
Mathematics and Physics
Bronx High School of Science
Grade A March 2010 - Present
Nova Networks October 2008 - March 2010
Primus Canada October 2005 - October 2008
Teknowave October 2004 - October 2005
Magma Communications January 2000 - September 2004
Willis College of Business and Technology September 1995 - January 2000
McGraw-Hill Ryerson 1991 - 1993
Odyssey Computer Books 1988 - 1993
Skills
Managed Services, Disaster Recovery, VMware, Windows Server, Cloud Computing, Virtualization, IT Service Management, DNS, Business Analysis, Firewalls, Servers, Project Management, Data Center, ITIL, Business Intelligence, Cisco Technologies, Security, System Administration, VoIP, Network Security, Network Administration, VPN, Infrastructure, Enterprise Software, Microsoft Exchange, Troubleshooting, Information Technology, Leadership, IP, Switches, Technical Support, Network Design, Active Directory, WAN, IT Operations, System Deployment, IT Management, CCNA, Outsourcing, Blackberry Enterprise..., Network Architecture, Windows 7, XP, TCP/IP, Microsoft Certified..., Routers
Education
Algonquin College of Applied Arts and Technology 1989 — 1992
IT
Carleton University 1985 — 1988
Computer Science
Primus Canada December 2010 - Present
Primus Telecommunications Group, Inc. 2010 - 2011
Primus Telecommunications Group, Inc. July 2003 - December 2010
Primus Telecommunications Group, Inc. January 2003 - December 2010
Skills
Outstanding Customer..., Corporate Communications, Account Management, VoIP, Telecommunications, Call Center, Product Management, Wireless, Team Building, Team Leadership, Sales Management, Vendor Management, Customer Service, Security, Call Centers, Business Analysis, Process Improvement, Coaching, Business Development, Team Management, Sales, Mobile Devices, Cold Calling, Operations Management, Unified Communications, Management, Competitive Analysis, Salesforce.com, Customer Retention, Telephony, Strategy, Training, Customer Experience, Sales Process, Managed Services, Negotiation, Project Management, Customer Satisfaction, Project Planning, Start-ups, Leadership, Selling, Cloud Computing, CRM, Program Management, Troubleshooting, SaaS, Change Management, Data Center, B2B
Education
George Brown College 1999 — 2001
Diploma, Business Management
University of Toronto 1994 — 1998
BA, History & Sociology
Equinix May 2009 - Present
Primus Telecommunications Canada Inc. June 2008 - May 2009
Primus Canada May 2007 - June 2008
Bell September 2005 - April 2007
Romtelecom January 1997 - May 2005
Skills
VoIP, Telecommunications, IP, Troubleshooting, Telephony, Cisco Technologies, DSL, Managed Services, Switches, MPLS, Routers, TCP/IP, Ethernet, Technical Support, T1, Service Delivery, VPN
Education
Universitatea „Politehnica” din București 1989 — 1994
Bachelor of Science (BS), Electronics and Telecommunications
networks - q9 August 2013 - May 2015
Primus Canada January 2003 - August 2013
Skills
Telecommunications, Call Center, IP, VoIP, SIP, Wireless, DSL, Call Centers, Managed Services, Provisioning, Telephony, Troubleshooting, Team Leadership, Unified Communications, Vendor Management, Network Design, MPLS
Education
Seneca College of Applied Arts and Technology 2015 — 2016
Certification, Business Analyst
The Hospital for Sick Children October 2011 - Present
The Hospital for Sick Children December 2010 - September 2011
The Hospital for Sick Children July 2008 - November 2010
Primus Canada October 2006 - July 2008
Primus Canada April 2003 - September 2006
Orange February 2001 - March 2003
Orange September 1998 - January 2001
Education
Universitatea de Vest din Timișoara 1992 — 1997
Bachelor of Science (B.Sc.), Economic Sciences
Liceul Nr.1 Matematica-Fizica Resita 1988 — 1992
Bachelor of Science (BSc)
PRIMUS CANADA sales auditorholt renfrew1998 - 2000
Education
De La Salle University 1992 — 1994
Nova Networks July 2012 - Present
Nova Networks July 2009 - June 2012
Nova Networks October 2008 - June 2009
Nova Networks May 2008 - August 2008
Nuvo Network Management July 2007 - May 2008
Primus Canada 2005 - 2007
Skills
WAN, VPN, DHCP, DNS, Routers, EIGRP, Active Directory, Linux, VoIP, VMware, Unix, Windows, Troubleshooting, Virtualization, Cisco, TCP/IP, Switches, Security, Network Administration, Documentation, Cloud Computing, MySQL, Routing, ITIL, Solaris, Network Security, Pre-sales, Wireless, OSPF, System Administration, Telecommunications, Remedy, Apache, Frame Relay, MPLS, Computer Hardware, Cisco Technologies, Hosted Services, Cisco Wireless, Servers, Software Documentation, Windows Server, SNMP, Networking, Operating Systems, CCNA, BGP, Hardware, HP, Storage Area Networks
Education
Algonquin College of Applied Arts and Technology 2007 — 2008
3 year, Computer Systems Technology
Algonquin College of Applied Arts and Technology 2002 — 2004
2 Year, Computer Systems Technician
Primus Telecommunications Canada Inc. May 2014 - Present
Primus Canada 1993 - 2014
Education
Mohawk College 1988 — 1990
Applied Business Accounting
Mohawk College 1985 — 1988
Business Administration
Venngo Inc. December 2014 - Present
Kenzie Marketing (formerly Makenzie Management Services) January 2010 - Present
Family Association for Mental Health Everywhere (FAME) 2011 - 2013
Reliance Home Comfort July 2008 - March 2010
Vonage September 2004 - May 2008
Vonage Canada 2003 - 2007
Primus 2001 - 2004
Primus Canada 1999 - 2003
International Teledata Group 1998 - 2000
Sprint Canada 1994 - 1999
Skills
Direct Marketing, Strategic Planning, Strategy, Telecommunications, Marketing Strategy, Leadership, Product Management, Product Marketing, Team Building, Online Marketing, Marketing, Strategic Partnerships, Digital Marketing, CRM, Advertising, B2B Marketing, Marketing Communications, Cross-functional Team..., Competitive Analysis, Business Operations, Small Business Online..., Marketing for Small..., Mobile Payments, Compliance, Investor Relations, Team Leadership, Start-ups, Lead Generation, Marketing Research, Management, Market Research, Integrated Marketing, Business Strategy, Marketing Management, Business Planning, Email Marketing, Executive Management, Segmentation, Analytics, Business Development, Go-to-market Strategy, E-commerce, Entrepreneurship, Multi-channel Marketing, Customer Acquisition, Mobile Marketing, Market Analysis, P&L Management, Brand Development, Market Planning
Education
McMaster University 1987 — 1989
MBA, Marketing, International Business
University of Windsor 1983 — 1987
Bachelor of Arts (Hons), Economics
Shaw Communications February 2012 - Present
Just Energy March 2011 - February 2012
Primus Canada April 2008 - March 2011
Rogers January 2007 - April 2008
CyberNet Communications October 2006 - January 2007
Skills
Network Security, Firewalls, Routers, Troubleshooting, Documentation, Teamwork, Creative Problem Solving, Customer Service, Switches, VPN, Load Balancing, WAN, Network Architecture, Cisco, EIGRP, OSPF, RIP, BGP, Wireless, IPS, F5 BigIP, Fortinet, Juniper, CCNP, vpn, MPLS, WAAS, ACE, Visio, Project Implementation, French, VLAN, HSRP, Redundancy, Solarwinds, CA Spectrum, eHealth, Wireshark, Cisco Technologies, VoIP, Software Documentation, Linux, IP, DHCP, QoS, Cisco Routers, Disaster Recovery, Networking, Juniper Technologies, TCP/IP
Education
Humber College 2011 — 2012
Certificate, Project Management
Ryerson University 2005 — 2006
M.Eng., Computer Networks
Damascus University 2000 — 2005
B.Eng., Information Technology
STANLEY Security November 2014 - Present
Infinite Game Publishing January 2013 - September 2014
Nokia/Myriad July 2009 - 2012
iWeb Technologies December 2008 - June 2009
Mobivox December 2007 - May 2008
Bell Canada June 2007 - December 2007
Primus Canada 2000 - 2007
Primus 2000 - 2007
Primus Telecommunications Canada 2000 - 2007
Skills
DNS, Linux, Unix, Apache, Telecommunications, VoIP, Cisco Technologies, Firewalls, TCP/IP, RedHat, Windows Server, Computer Security
Education
Concordia University
the streets
CHE Promotions - Authorized dealer of Rogers Cable December 2005 - Present
Primus Canada 1999 - 2005
Hong Kong Telecom Canada November 1994 - May 1999
Skills
Solution Selling, Product Management, Telecommunications, Team Leadership, Management, Account Management, Sales Management, New Business Development, Marketing Strategy, Strategic Partnerships, VoIP, Wireless
Education
The University of Dundee 1982 — 1986
Bachelor of Science (BSc), Computer Science
Primus Canada June 1999 - Present
ACC Telecommunications August 1994 - June 1999
Toshiba July 1991 - June 1993
Skills
VoIP, Telecommunications, Call Centers, IVR, IP, Management, Aspect ACD, Dialers, Rightfax Administration, DSL, Contact Centers, Provisioning, Network Design, Avaya, LAN-WAN, T1, Troubleshooting, Product Management, SIP Trunking, Vendor Management
Education
Canossa High School
High School Diploma
Jai Hind College
Bachelor of Arts (B.A.), Economics and Political Science
AT&T March 2013 - Present
Bell February 2011 - February 2013
Rogers February 2010 - January 2011
Huawei September 2009 - January 2010
Primus Canada September 2006 - September 2007
Huawei July 1997 - March 2006
Skills
HSPA, LTE, GSM, CDMA, IP, WCDMA, EVDO, PSTN, telecommunications..., RF network design, HSPA+, Optical Transport, wireless in-building..., RF network optimization, Actix, MapInfo, Network Communications, Network Design, Network Optimization, OTN, Optimization, RAN, RF, RF Engineering, RF design, TEMS, TEMS Investigation, UMTS, Wireless
Education
University of Ottawa 2007 — 2009
Master's, Electrical engineering
TD July 2015 - Present
JPMorgan Chase January 2010 - July 2015
DAES PM Consulting February 2006 - January 2010
American Express February 2006 - December 2009
Primus Canada February 2004 - February 2006
Easiserve April 2000 - January 2004
American Express July 1999 - April 2000
HFC Bank 1998 - 1999
Multi-Vision Publishing 1995 - 1998
HFC Bank 1986 - 1995
Skills
Project Management, PMP, Program Management, Analysis, Credit Cards, Quality Assurance, Management, Testing, MS Project, Business Process..., PMO, Project Delivery, Requirements Analysis, Strategy, Business Analysis, Service Delivery, Financial Services, Business Process, Change Management, Integration, Portfolio Management, Data Migration, Software Project..., Process Improvement, Project Planning, Business Requirements, Test Planning, Visio, Agile Methodologies, Vendor Management, IT Management, Customer Service, Risk Management, Business Intelligence, Requirements Gathering, SDLC, IT Strategy, Information Technology, Team Building, Sales, Strategic Planning, Project Portfolio...
Education
Ryerson University 1990 — 1993
BA, Journalism
NorthStar Utilities Solutions July 2007 - Present
Primus Canada October 2003 - July 2007
Convergys 2001 - 2003
Skills
Business Analysis, Business Process..., Program Management, Databases, Application Migrations, Software Solutions, Customer Information, Customer-focused, Solution Delivery, Software Implementation, Business Process, Servers, Troubleshooting, Requirements Analysis, Integration, Enterprise Software, CRM, Project Management, Software Project...
Education
Institute of Computer Technology 2000 — 2000
Computer Programming, Computer Programming
Carleton University 1979 — 1983
Bachelor of Arts (B.A.), Law
Storwell Self Storage November 2014 - Present
Primus Canada March 2012 - Present
Primus Canada March 2012 - Present
Primus Telecommunications Canada Inc. July 2010 - March 2012
Primus Canada 1999 - 2009
Michel Germain Parfums January 1994 - August 1999
Cosmair canda December 1996 - May 1997
Perfumes Givenchy June 1996 - November 1996
Summit Cosmetics April 1996 - November 1996
Skills
Call Centers, Telecommunications, Customer Experience, Small Business, Service Delivery, Customer Satisfaction, Troubleshooting, VoIP, Contact Centers, Customer Retention, Technical Support, Wireless, Customer Service, Telephony, Vendor Management
Education
George Brown College 1993 — 1994
Universal Scientific Industrial Co. April 2007 - Present
Caliber Computer Corp. 2001 - 2003
Primus Canada 1999 - 2000
Skills
Wireless, Product Management, New Business Development, Product Development, Product Marketing
Education
Tianjin University 1988 — 1992
B.S.; B.A., Electronic Engineering; English
High School Alumni
Masterfeeds Business Systems AnalystTrojan TechnologiesAugust 2012 - January 2014
Computer Sciences of Canada February 2012 - May 2012
Kaiser Aluminum Canada Limited February 2006 - April 2011
Primus Canada October 2001 - November 2005
EDS Canada January 2001 - October 2001
Amtelecom Communications August 1998 - January 2001
Skills
Documentation, Quality Assurance, Requirements Analysis, Requirements Gathering, SDLC, Business Analysis, SQL, Data Warehousing, Application Development, Database Design, Integration, Analysis, Databases, Testing, Database Administration, Business Intelligence, Troubleshooting, Software Project..., Problem Solving, Windows, Data Analysis, ERP, Team Leadership, Customer Relations, Microsoft Office, IT Management, Software Documentation, Software Development
Education
Fanshawe College