Productivity Point International
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Productivity Point International Employees
Maxim Business Consulting, part of JRH Investments Ltd. June 2013 - Present
Grantek Systems Integration February 2013 - June 2013
Glentel January 2003 - May 2011
TELUS Communications December 2001 - August 2002
PSINet 2000 - 2002
Productivity Point International 1996 - 1999
Skills
Solution Selling, Account Management, Wireless, Sales Process, New Business Development, Telecommunications, Business Strategy, Strategy, Channel Partners, Direct Sales
Education
British Columbia Institute of Technology 1984 — 1988
Diploma, Business Administration
Douglas College 1982 — 1984
Justin Birtwell May 2013 - Present
Save the Children USA February 2013 - Present
Save the Children USA January 2008 - March 2013
Save the Children US September 2006 - December 2007
College of Westchester March 2002 - September 2006
Productivity Point, International May 1995 - January 2002
Skills
Leadership Development, Talent Management, Strengths Development, Gallup Strengths, Succession Planning, Career Development, Coaching, High Potential..., Instructional Design, Training, Staff Development, E-Learning, Employee Engagement, Onboarding, Learning Management, Management Development, Leadership, Needs Analysis, Learning Management..., Personal Development, Performance Management, Thought Leadership, Blended Learning, Recruiting, Management, Workshop Facilitation, Organizational..., Training Delivery, Blended Learning...
Education
New York University 2002 — 2004
Master of Science, Graduate School of Arts and Science, Computer Science
Cornell University 2009 — 2010
Certificate, Strategic Human Resource Practices
University of Connecticut 1987 — 1992
Bachelor of Arts and Science, Comparative Literature / Civil Engineering
Choate Rosemary Hall 1982 — 1986
High School
Betty Jane Rogers Varnado January 2012 - Present
The Training Associates January 2010 - Present
BrainStorm, Inc. November 2010 - June 2012
Bass, Berry & Sims, PLC October 2004 - February 2006
Productivity Point International March 1997 - July 2000
Skills
Microsoft Office, Word, Excel, PowerPoint, Outlook, Access
Education
Delgado Community College
Liberal Arts, Film & Theatre Arts
Lafayette High School
Louisiana Technical College
University of Louisiana at Lafayette
Microsoft April 2011 - Present
Microsoft October 2007 - March 2011
Bowne September 2004 - October 2007
Complex System Inc. October 2002 - September 2004
Productivity Point International August 1999 - June 2002
Siemens Healthcare September 1997 - August 1999
Skills
Cloud Computing, Productivity Software, Private Cloud, SaaS, Enterprise Solution..., C-Level Sales, Enterprise Solution..., Data Center
Education
Brown University 1993 — 1997
BA, Public Health
VMware November 2011 - Present
VMware October 2009 - November 2011
VMware, Inc. May 2005 - October 2009
Illumiknowlogy Technical Training and Consulting July 1998 - May 2005
Wave Technologies July 1998 - May 2005
Automated Concepts Inc. August 1997 - July 1998
Productivity Point International September 1993 - August 1997
Skills
VMware, Virtualization, Active Directory, Operating Systems, Troubleshooting, Software Project..., vSphere, VMware ESX, Cloud Computing, Data Center, Servers, Disaster Recovery, SAN, Windows Server, VMware Infrastructure, Enterprise Software, Networking, Storage, SaaS, High Availability, Microsoft Technologies, Leadership, Program Management, Strategy, HP, System Deployment, Security, IT Strategy, Technical Support, Microsoft Certified..., VDI, Storage Area Networks, Microsoft Exchange, Training, Windows, Information Technology, Management, IT Service Management, Enterprise Architecture, VMware vSphere, Team Management, Educational Leadership, Team Leadership, Team Building, Organizational...
Education
Lake Forest Graduate School of Management 1990 — 1993
Master of Business Administration (M.B.A.), Executive MBA
DePaul University 1989 — 1990
BA, Business Management
Hartwick College 1978 — 1982
BA, Business Management
Power Train Sports and Fitness December 2014 - Present
Self Employed January 2009 - Present
Self Employed January 2009 - Present
YMCA of York and York County August 2008 - Present
YMCA of York and York County June 2008 - Present
IBM Global Process Services January 2005 - March 2008
Tumble Town October 2001 - October 2006
Productivity Point International October 1996 - March 2001
Skills
Microsoft Office, Microsoft Excel, Management, Microsoft Word, Research, PowerPoint, Leadership, Training, Process Improvement, Windows, Outlook, English
Education
Bloomsburg University of Pennsylvania
Bachelor's degree, Computer and Information Sciences and Support Services
PC Training and Consulting June 1996 - Present
Computer Concepts USA 2005 - Present
Skillforge April 2014 - Present
College of Lake County January 2000 - Present
Harper College 2000 - Present
Triton College March 2013 - Present
Productivity Point International 1993 - 2000
Zenith Data Systems July 1980 - June 1996
Oakton Community College 1992 - 1996
Zenith Distributing Corporation of IL June 1974 - May 1980
Skills
Training, Microsoft Excel, PowerPoint, Curriculum Development, Microsoft Office, Editing, Hands-on Training, Software Documentation, Instructor-led Training, Technical Support, Access, Direct Sales, Software Development, XP, Windows, Market Research, Outlook, Instructional Design, Teaching, Staff Development, Management, E-Learning, Captivate, Technical Writing, Public Speaking, Adult Education, Microsoft Word, Strategic Planning, Leadership, Lotus Notes, Team Building
Education
Loyola University Chicago 1981 — 1985
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
College of Lake County 2007 — 2010
Paralegal Certificate, Paralegal Studies
Northern Illinois University 1976 — 1980
Bachelor of Arts (B.A.), Psychology
Maine North High School 1972 — 1976
Synergistic Coaching & Consulting, LLC November 2009 - Present
Future State Inc. January 2014 - May 2014
VMC June 2008 - July 2010
Intrepid Learning Solutions November 2007 - June 2008
LG Consulting July 2007 - November 2007
Hewitt Associates February 1997 - July 2007
Productivity Point International June 1996 - December 1996
Learnsoft Corporate Training January 1996 - June 1996
USG Interiors June 1994 - March 1996
Circuit City May 1989 - June 1994
Skills
Program Management, PMP, Project Management, Business Process..., Business Process, Process Improvement, Change Management, Leadership, PMO, Management, Vendor Management, Integration, Strategy, Consulting, Business Analysis, Requirements Analysis, Business Intelligence, Coaching, Team Leadership, MS Project, Management Consulting, IT Management, Project Planning, Six Sigma, Cross-functional Team..., Project Portfolio..., Data Center, Project Delivery, Team Building, Product Management, CRM, Enterprise Software, Security, SDLC, SharePoint, Agile Methodologies, Governance, Visio, Procurement, IT Operations, Analysis, IT Strategy, Software Project..., Business Process..., Performance Management, Executive Coaching, Business Coaching, Life Coaching
Education
International Coach Federation 2015 — 2015
Certification, Associate Certified Coach (ACC)
Coaches Training Institute (CTI) 2014 — 2015
Certification, Certified Professional Co-Active Coach (CPCC), Coaching
PROSCI 2014 — 2014
Certification, Change Management Professional (ADKAR®)
Coach U 2008 — 2009
Certification, Core Essentials Program (CEP)
Six Sigma 2006 — 2006
Certification, Yellow Belt
Keller Graduate School of Management - Irvine, CA 2005 — 2006
Masters, Project Managment
Project Management Institute 2005 — 2005
Certification, Project Management Professional (PMP # 309835)
Microsoft Certified Professional (MCP) 1996 — 1996
MS Project
California State University-Long Beach 1991 — 1995
Bachelor of Arts (BA), Economics and Psychology
VSS Monitoring August 2014 - Present
APCON September 2013 - August 2014
Riverbed Technology September 2011 - September 2013
HMS May 2010 - September 2012
NetScout Systems November 2007 - September 2011
Network General February 2007 - November 2007
RealPage, Inc. August 2000 - February 2007
Southern Methodist University October 1999 - August 2000
Productivity Point International January 1998 - October 1999
Aris and Microsoft 1997 - 1998
Skills
Microsoft Exchange, Networking, Windows Server, Network Monitoring Tools, Requirements Analysis, Information Technology, Virtualization, Security, Leadership, Architectures, Active Directory, Management, Professional Services, Cisco Technologies, Cloud Computing, Testing, SaaS, Network Security, Architecture, Visio, Disaster Recovery, Data Center, Troubleshooting, Microsoft SQL Server, Integration, TCP/IP, Salesforce.com, VMware, Network Architecture, Firewalls
Education
Eastern New Mexico University 1984 — 1986
Bachelor, Communication, Business
NMJC 1983 — 1984
Associates, Computer Science
Texas Independent Automobile Dealers Association October 2006 - Present
Squier Real Estate Investments February 2003 - September 2006
Productivity Point International November 2000 - January 2003
Association of Texas Professional Educators September 1999 - October 2000
The Walt Disney Studios June 1996 - August 1999
Skills
Non-profit Leadership, Non-profit..., Non-profit Board..., Nonprofits, Public Speaking, Community Outreach, Program Development, Volunteer Management, Capacity Building, Budgets, Strategic Planning, Training
Education
California State University-Northridge 1990 — 1991
English / Music
California State University-Bakersfield 1989 — 1990
English / Music
CSAA Insurance Group March 2011 - Present
AAA Northern California, Nevada & Utah January 2009 - March 2011
AAA of Northern California, Nevada & Utah July 2007 - January 2009
AAA of Northern California, Nevada & Utah May 2006 - July 2007
Kimberly-Clark October 1999 - May 2006
Productivity Point International March 1998 - October 1999
Army National Guard July 1990 - July 1998
Skills
Performance Consulting, Instructor-led Training, Blended Learning, Instructional Design, Leadership Development, E-Learning, Leadership, Staff Development, Needs Analysis, Training, Workshop Facilitation, ADDIE, Learning Management, Organizational..., Organizational Design, Coaching, Employee Training, Captivate, Adult Education, Strategy, Employee Engagement, Soft Skills, Training Delivery, Cross-functional Team..., Organizational Learning, Performance Management, Performance Improvement, Organizational..., Learning Management..., Talent Management, Onboarding, Succession Planning, Executive Coaching, MBTI, Career Development, Culture Change, Change Management, Hands-on Training, Project Management, Experiential Learning, Employee Relations, Human Resources, Personal Development, Personnel Management, HRIS, Technical Training, HR Consulting, Program Management, Management, Team Building
Education
Brandman University, Part of the Chapman University System 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
University of Wisconsin-Stout 1997 — 2000
M.S., Training and Development
University of Wisconsin-Stout 1992 — 1997
B.S., Business
United States Department of Defense April 2013 - Present
Department of Defense June 2011 - April 2013
Department of Defense October 2009 - July 2011
Amyx, Inc. May 2006 - September 2009
Technical Writing Services January 1997 - April 2008
WT Chen and Co November 1999 - May 2006
Productivity Point International October 1996 - October 1998
Eaton Corporation 1993 - 1996
Defense Logistics Services Center 1979 - 1989
Skills
Six Sigma, Business Analysis, Change Management, Project Management, PMP, Training, Logistics, Technical Writing, Employee Training, Program Management, DoD, Government, Security Clearance, Process Improvement, Workshop Facilitation, Military, Strategic Planning, Management, Team Leadership
Education
Columbia Southern University 2011 — 2012
MS, Organizational Leadership
Project Management Institute 2004 — 2004
PMP Certification, Project Management
Spring Arbor University 1994 — 1996
BBA, Business
Battle Creek Central High School 1976 — 1979
Launch IT Corp. January 2012 - Present
Salem Associates Inc. March 2003 - December 2011
Productivity Point International 2000 - 2003
Wells Fargo Financial September 1997 - 2000
Skills
Account Management, Strategic Planning, Project Management, Business Strategy, Sales, Business Analysis, Team Leadership, Vendor Management, Marketing, Business Development, Leadership, Management, Process Improvement, Recruiting, Budgets, Strategy, Program Management, Business Intelligence, Change Management, CRM, Product Development, Consulting, Software Development
Education
Buena Vista University 1991 — 1995
Bachelor's Degree, Banking Finance
Urbandale High School 1988 — 1991
Lincoln Elementry
StudioNorth April 2013 - Present
StudioNorth July 2011 - April 2013
Starbucks Coffee Company August 2010 - July 2011
The Chapel September 2008 - May 2010
Self Employed January 2003 - August 2008
The Chapel April 1997 - March 2003
Mesirow Financial May 1996 - April 1997
Productivity Point International August 1994 - May 1996
Skills
Social Media Marketing, Social Media, Leadership, Strategy, Public Speaking, Team Leadership, Digital Strategy, Marketing, Management, Marketing Strategy, Blogging, Project Management, Start-ups, Entrepreneurship, Sales, Strategic Leadership, Project Planning, Social Networking, Email Marketing, Strategic Planning, Integrated Marketing, Marketing Communications, Nonprofits, Video, Event Planning, Metrics Reporting, Event Producing, Process Management, Musical Theatre, Hands-on Training, Non-profits, Organizational..., Digital Marketing, B2B, Training, Web Analytics, Content Strategy, Branding Experience, Advertising, Online Marketing, Graphic Design
Education
DePauw University
Bachelor of Arts, Major in Communications (Theatre), Minor in Vocal Performance
American Cancer Society November 2010 - June 2011
SAIC-Frederick, Inc. April 2008 - April 2010
Johns Hopkins University & Sahajanand Biotech, Inc. August 2006 - December 2007
Agere Systems September 1997 - February 2002
Productivity Point International March 1997 - September 1997
IBM Global Services August 1996 - March 1997
AT&T Microelectronics December 1983 - August 1996
Skills
Program Management, Process Improvement, Strategic Planning, Balanced Scorecard, Six Sigma, Problem Resolution, Research & Analysis, Organizational..., Operations Management, Financial Management, Leading Change, Building Relationships, Customer Service, Data Center, Organizational..., Outsourcing, Management, Change Management
Education
Villanova University 2011 — 2011
Master Certificate in Six Sigma, Lean and Six Sigma
George Washington University College 2010 — 2010
Balanced Scorecard Professional Certificate
The Johns Hopkins University 2005 — 2007
M.S., Biotechnology
Stevens Institute of Technology 1998 — 1999
Master's Certification, Project Management
DeSales University 1984 — 1996
B.S., Computer Science
Boise Philharmonic Association December 2008 - Present
Crestwood Construction July 2005 - October 2007
Barnes& Nelson Union Partners March 2000 - January 2002
Productivity Point International March 1998 - February 1999
PACCAR May 1992 - March 1998
Ford July 1986 - May 1992
Skills
Budgets, Strategic Planning, Nonprofits, Public Speaking, Negotiation, Leadership, Payroll, Team Building, Business Development, Marketing Strategy, Project Management, Customer Service, Managerial Finance, Working Capital..., Analysis, Small Business, Event Planning, Finance, Microsoft Excel, Accounting, Financial Analysis, Management, Financial Reporting, Start-ups, Cash Management
Education
Brigham Young University 1984 — 1986
MBA, Finance
Brigham Young University 1978 — 1984
B/A, Eanglish
City of Arlington December 2013 - Present
PreHindsight September 2003 - Present
Lehigh Hanson June 2012 - June 2013
Raytheon March 2011 - February 2012
7-ELEVEN CORPORATION February 2004 - June 2005
COMPAQ CORPORATION (now HP) January 1998 - January 2000
SOFTWARE SPECTRUM INC January 1996 - January 1998
Productivity Point International January 1995 - January 1996
Skills
Project Management, Management, Software Documentation, PMP, Leadership, Training, Analysis, Strategy, Budgets, Business Planning, Strategic Planning, Forecasting, Contract Management, Recruiting, MS Project, Software Project..., PMO, Marketing
Education
The George Washington University 1998 — 1999
Master Cert., Project Management
Weatherhead School of Management at Case Western Reserve University 1982 — 1983
MBA, Management Information Services
Baruch College, City University of New York (CUNY) 1980 — 1982
BBA, Business/ Psychology
Cormark Group, Inc 2003 - Present
Consulting Company 1997 - 2003
Consulting Company 1995 - 1997
Productivity Point International 1990 - 1995
Skills
Strategic Planning, Leadership, Vendor Management, Human Resources, Budgets, Customer Service, Team Building, Networking, Management, Time Management, Program Management, Change Management, Business Development, Strategy, New Business Development, Start-ups, Recruiting, Staffing Services
Education
Drake University 1986 — 1990
BA
Larkin Hoffman August 2015 - Present
DeWitt Mackall Crounse & Moore S.C November 2013 - August 2015
Mackall, Crounse & Moore August 2003 - November 2013
Briggs and Morgan, P.A. November 2003 - May 2004
Scholarship America October 2001 - August 2002
Productivity Point International October 1999 - September 2000
Skills
Delivering Technical..., Courseware Developement, Microsoft Office, Microsoft Exchange, Microsoft Technologies, HTML, Autonomy iManage, Elite Enterprise, Mitel 3300, Citrix, Documentum, DSLR, Volunteer Management, VMware ESX, VMware, VDI, Digital Dictation, Digital Photography, Curriculum Design and..., Microsoft Certified..., Document Management, SharePoint, Litigation Support, Windows Server, Help Desk Support, Training, Office 2010, Windows 7, Servers, Information Technology, Enterprise Content..., Blackberry Enterprise..., Disaster Recovery, Software Documentation
Education
Northwest Missouri State University 1990 — 1995
Bachelor's degree, Marketing and Advertising
Des Moines Area Community College 1992 — 1993
Regional Sales Midwest, Inc. 2001 - Present
Productivity Point International 1998 - 2001
Borg-Warner Staffing 1996 - 1998
American Greetings 1993 - 1996
Skills
Non-profits, Due Diligence, Retail, Merchandising, Customer Service, Visual Merchandising, Store Management, Inventory Management, Management, Mergers & Acquisitions, Sales, Leadership, Product Development, Selling, Marketing, New Business Development, Forecasting, Strategic Planning, Marketing Strategy, Team Building
Education
Bowling Green State University 1988 — 1992
Bachelor of Science (B.S.), Business
Silverline November 2013 - Present
Silverline September 2013 - November 2013
Infinity Info Systems January 2013 - September 2013
Infinity Info Systems August 2010 - January 2013
Infinity Info Systems August 2000 - August 2010
Productivity Point International November 1998 - August 2000
Fitzpatrick Hotel Group June 1997 - November 1998
Skills
Business Analysis, CRM, Project Management, Sage, Microsoft CRM, Software Project..., Integration, Business Intelligence, Requirements Analysis, SDLC, PMP, SharePoint, Sage CRM, Team Leadership, Team Building, Project Delivery, Management, Microsoft SQL Server, Enterprise Software, Resource Management, Service Delivery..., SalesLogix, Leadership, Cross-functional Team..., Team Management, Business Process, SaaS, Professional Services, ERP, Solution Architecture, Cloud Computing, Pre-sales, Software Implementation, IT Management, Business Process..., Microsoft Dynamics, Agile Project Management, Consulting, Solution Selling, Training, Salesforce.com
Education
Trinity College Dublin 1993 — 1997
B.Sc., Business Management
Dublin Institute of Technology 1993 — 1997
Higer Diploma, Hotel & Catering Management
3M February 2011 - Present
Elemental Images Photography by Worldswalker 1985 - Present
Smith Micro Technologies February 2010 - October 2010
3M October 2004 - February 2010
Computer CAT Consulting and Training 1993 - October 2004
Productivity Point International October 2000 - May 2004
Skills
Microsoft Office, Troubleshooting, Data Analysis, Training, Windows, Process Improvement, Technical Writing, Customer Service, Networking, Microsoft Excel, Team Leadership, Online Help, Help Desk Support, Tutoring, VBA, Photography, Technical Support, Analysis, Software Documentation, PowerPoint, Microsoft Word, Windows 7, Outlook, Research, Adobe Acrobat, Lotus Notes, System Administration, Databases, Coaching, Access, Visio
Education
University of Minnesota-Twin Cities
Bachelor of Arts, German
Carleton College 1979 — 1982
Ai2 June 2012 - Present
Citi December 2010 - June 2012
CitiMortgage February 2007 - December 2010
InterFirst Wholesale Mortgage August 2003 - January 2007
Solbourne 2002 - 2003
Productivity Point International 1995 - 2000
Skills
Strategic Planning, Business Development, Sales Management, Team Building, Negotiation, Training, Recruiting, Budgets, Risk Management, Contract Negotiation, Operations Management, Process Improvement, Management, Team Leadership, Coaching, B2B, Sales Operations, Product Management, Direct Sales, Selling
Education
DePauw University 1987 — 1991
BA, Liberal Arts
New Trier 1983 — 1987
American Electric Power October 2007 - Present
Central Ohio ATD Chapter January 2014 - Present
American Electric Power December 2005 - October 2007
American Electric Power January 2000 - December 2005
Productivity Point International 1998 - 2000
Bank One/First USA September 1992 - July 1998
Skills
Training, Instructional Design, Instructor-led Training, Learning Management..., E-Learning, Microsoft Office, Captivate, SharePoint, Learning Management, Articulate Studio, Social Media, Adobe Connect, Lotus Notes, Collaboration, Collaboration Tools, Communication, Blended Learning, Distance Learning, Plateau, ADDIE, Technical Writing, Adult Learning Theory, Informal Education, Desktop Computers, DDI Facilitator, QuestionMark, Centra, Cognitive Load Theory, Yammer, ESN, Dick and Carey, SAM, Gagne - Nine Events of..., ARCS Model of...
Education
Franklin University 2013 — 2016
Master's degree
The University of Tennessee at Chattanooga 1988 — 1992
BS
Glencliff
Giant Tiger May 1997 - Present
Productivity Point International 1997 - 1997
Royal Ottawa Mental Health Centre (WorkWise) 1993 - 1996
Federal Government of Canada 1985 - 1992
Skills
Human Resources, Employee Relations, Recruiting, Succession Planning, HR Policies, Employee Engagement, Management, Performance Management, Deferred Compensation, HRIS, Personnel Management, Training, Employment Law, Temporary Placement, Policy, Talent Management, Interviews, Performance Appraisal, Employee Benefits, Organizational..., Training & Development
Education
Athabasca University 2015 — 2018
Bachelor's degree, Management
University of Toronto - Rotman School of Management 2010 — 2010
Executive Program, Human Resources - APHRM, Human Resources
Algonquin College of Applied Arts and Technology 1985 — 1988
Diploma, Business Administration
Ecole secondaire André-Laurendeau
High School Diploma
Symphony Learning Partners February 2008 - Present
Global Knowledge August 2004 - January 2008
Productivity Point International August 2001 - July 2004
VisionCor 1999 - 2001
Accenture 1992 - 1999
Skills
Instructional Design, Blended Learning, E-Learning, Needs Analysis, Instructor-led Training, Learning Management, ADDIE, Captivate, Adult Education, Distance Learning, Organizational Learning, Training, Learning Management..., Technical Training, Leadership Development, Leadership, Workshop Facilitation, Hands-on Training, Training Delivery, Employee Training, Instructional Technology, Staff Development, Personnel Management, Global Business..., Performance Consulting, Knowledge Management, Setting up new..., Business Process Mapping, Curriculum Development, Management
Education
Northwestern University 1997 — 1998
MA, Learning Sciences
Duke University 1988 — 1992
BA, Political Science
Partner Healthcare IT January 2014 - Present
The Training Associates March 2012 - Present
Armonk September 2008 - May 2012
Castle Inspection Service September 2003 - October 2006
Drum Corps (Latin Knights other corps August 1996 - August 2005
Productivity Point International May 2001 - April 2002
Computer Car Corporation July 2000 - July 2001
Arent Fox April 1999 - July 2000
Sullivan & Cromwell April 1997 - March 1999
Newmark & Company Real Estate March 1996 - January 1997
Skills
CompTIA Certified..., Training (Instructor..., Instructional Design 4+..., Training (online) 3+..., Software Implementation..., Enterprise Software 5+..., Technical Writing 5 yrs., Accounting Applications..., CRM 5+ yrs., Budgeting Software 5+..., Project Implementation, ehr implementation, Microsoft Office 2010,..., Microsoft Word 12+ yrs., Microsoft PowerPoint..., Microsoft Excel 12+ yrs., Microsoft Outlook 12+..., Blueprint Reading 12+..., Access, Insurance Appraising..., MS Project, Professional TLC Driver..., Training, Business Analysis, Software Documentation, Program Management, Troubleshooting, Human Resources, Team Building, Budgets, Leadership, Microsoft Office, Administration, SDLC, Management
Education
Bowling Green State University 2007 — 2008
BS, Advanced Technological Education
Westchester County Community College 2007 — 2008
AAS, Business Administration
CUNY Bronx Community College 2011 — 2012
Certificate, Healthcare Technology Implementation Specialist/Trainer
Westchester County Community College (SUNY System)
Associate of Arts and Sciences (AAS), Business Administration
Freelance June 2014 - Present
RTI International March 2013 - June 2014
RTI International June 2011 - February 2013
RTI International May 2003 - June 2011
PharmaResearch Morrisville, NC 27560 November 2001 - April 2002
Productivity Point, International 1999 - 2001
Skills
Web Development, HTML, CSS, JavaScript, JQuery, Software Documentation, GitHub, WordPress, Bootstrap, Content Management, Social Media..., Active Directory, Windows Server, Technical Support, Photoshop, Lightroom, Photography, System Administration, Microsoft Exchange, Troubleshooting, Technical Documentation, Project Management, Windows 7, Networking, Information Technology, Software Installation, Windows, VMware, ITIL, Management, TCP/IP, OS X, Hardware Installation, Technical Writing, Computer Repair, System Deployment, Service Delivery
Education
University of Wisconsin-Parkside
B.A., English Literature, German
DePaul University
Local Area Networks Program, Computer Networking
Defense Language Institute
German, U.S. Army German Language Proficiency Diploma
Front Range Community College
WebLab, Web Development
CompuCom at Pfizer December 2013 - Present
Compucom at Pfizer December 2013 - Present
CompuCom at GE Healthcare October 2010 - November 2013
Exacta Corporation June 2008 - August 2009
Guaranty Bank March 2002 - May 2008
Novell 1998 - 2001
Productivity Point International 1995 - 1997
Skills
Switches, VMware ESX, Technical Support, Network Security, SDLC, SQL, BMC Remedy, MySQL, Cisco Technologies, Project Management, Cloud Computing, Visio, Telecommunications, Virtualization, SharePoint, IT Strategy, Citrix, Software Documentation, Routers, DNS, CCNA, XP, Network Architecture, Firewalls, VMware, Disaster Recovery, Network Administration, Windows 7, WAN, VPN, Help Desk Support, HP, Vendor Management, Servers, Active Directory, Microsoft Exchange, Unix, HTML, Troubleshooting, Business Analysis, Windows, Data Center, Networking, Routing, Information Technology, TCP/IP, Microsoft SQL Server, Linux, Operating Systems, Perl
Education
Cardinal Stritch University 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General, 4.0
Cardinal Stritch University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business/Managerial Economics, 3.987 Summa cum Laude
Office Depot May 2010 - Present
Agfa Healthcare (Strong Value Group) January 2006 - April 2010
American Medical Sales October 2002 - December 2005
GE Capital March 1997 - April 1999
Productivity Point International July 1995 - March 1997
Skills
Account Management, Sales, Negotiation, Business Development, Marketing, Management, Salesforce.com, Sales Process, Selling, B2B, Sales Operations, Team Building, Direct Sales, Cold Calling, Solution Selling
Education
Drake University 1989 — 1995
B.S. Business Administration, Marketing and Psychology
New Trier 1986 — 1989
Coursera
U.S. Cellular June 2013 - Present
U.S. Cellular May 2010 - June 2013
Personal Touch Training January 1997 - May 2010
Productivity Point International January 1993 - January 1997
BankAmerica International January 1981 - January 1993
Skills
Instructional Design, Project Management, Needs Analysis, Visio, Instructor-led Training, Curriculum Design, Training, Staff Development, MS Project
Education
DePaul University
BA, Training and Development
University of Illinois at Urbana-Champaign
Ed. M., Education
Humentum LLC August 2004 - Present
Strategic Management Group 1996 - 2004
Productivity Point International 1997 - 1999
AC Nielsen 1992 - 1996
RJR Nabisco 1989 - 1992
Skills
Program Design, Organizational..., Performance Management, Change Management, Team Building, Leadership Development, Executive Coaching, Management Consulting, Performance Improvement, Program Management, Leadership, Organizational..., Cross-functional Team..., Training, Project Management, Six Sigma, Marketing, Consulting, Market Research, Strategy, Coaching, Business Strategy, Sales, Start-ups
Education
Brigham Young University 1976 — 1978
MPA, Business Administration, Management and Operations
Brigham Young University 1970 — 1976
BS, Economics, Japanese
Crump Insurance October 2011 - Present
Harrisburg University September 2013 - Present
PASBO September 2003 - October 2011
PETE & C 2003 - October 2011
Productivity Point International 1997 - 2003
PA Department of Corrections 1993 - 1997
Hewitt Associates 1992 - 1993
Skills
Project Management, Program Management, Process Improvement, Team Building, SDLC, Portfolio Management, Business Analysis, Staff Development, IT Strategy, Training, Business Process..., Leadership, Vendor Management, Team Leadership, Visio, Strategic Planning, Project Planning, Management
Education
Harrisburg University 2009 — 2013
Master, IT Project Management
Dickinson College 1988 — 1992
Bachelor of Science, Mathematics and Computer Science
Synerion North America February 2012 - Present
Synerion NA 2012 - 2015
Synerion NA 2012 - 2015
Tenrox January 2011 - February 2012
Management Academy May 2010 - December 2010
Ortivus North America February 2007 - March 2010
Bell Canada January 2006 - January 2007
Kronos Inc January 1999 - January 2006
Productivity Point International January 1997 - January 1999
Atwater Library January 1996 - January 1997
Skills
Software Documentation, SDLC, Management, Product Management, Project Management, Training, Analysis, Software Project..., Microsoft Office
Education
Concordia University 1995 — 1997
BCompSc - prt, Computer Science
Herzing Institute 1993 — 1995
A.E.C., Programmer Analyst
Vanier College 1990 — 1994
D.E.C., Computer Science
MedAssets February 2011 - Present
MedAssets July 2010 - July 2011
Medassets, Inc June 2008 - July 2010
Accuro Healthcare Solutions March 2007 - June 2008
The Woodmoor Group January 2002 - March 2007
Neumont University January 2005 - March 2006
Productivity Point International March 1997 - December 2002
Productivity Point International March 1992 - March 1997
Durham & Company August 1984 - March 1992
Skills
Business Development, Healthcare, Sales, Healthcare Information..., Revenue Cycle, Customer Service, Healthcare Consulting, Process Improvement, Revenue Cycle Management, Healthcare Industry, Operations Management, Managed Care, Leadership, Program Management, Training, Product Management, Physicians, Contract Negotiation, Healthcare Management
Education
Brigham Young University 1978 — 1981
BS, Business Finance
Allscripts October 2012 - Present
Cloud Standards Customer Council May 2011 - Present
Microsoft January 2011 - Present
Triangle Technology Executive Council (TTEC) 2005 - Present
Starta Development, Inc. January 2000 - Present
Itron May 2010 - September 2012
InfoStrength, Inc. April 2006 - December 2009
Eagle Vision Software Technologies January 1995 - February 2000
Productivity Point International 1995 - 1996
GE Mortgage Insurance (now Genworth Financial) 1992 - 1995
Skills
C#, SQL Server, Mentoring, Change Management, Software Development, SaaS, Cloud Computing, Visual Basic, IT Strategy, Architecture, Software Design, Oracle SQL, Technical Architecture, Microsoft SQL Server, .NET, PaaS, Windows Azure, SQL Azure, Leadership, Virtualization, Oracle, SQL, Troubleshooting, Project Management, SDLC, TCP/IP, Testing, Enterprise Software, Security, Software Documentation, Networking, Start-ups, ERP, Management, Integration, Information Technology, VMware, System Architecture, Enterprise Architecture, Database Design, Analysis, Team Leadership, Strategy, MS Project, Analytics, Software Project...
Education
University of Phoenix 2007 — 2008
MBA
Furman University 1986 — 1990
BS, Computer-Business
Ingram Micro February 2014 - October 2014
Ingram Micro September 2012 - February 2014
Williamsville Central School District 2008 - 2012
Avery Sales Associates 2002 - 2003
All Bases Covered 2000 - 2001
Productivity Point International January 1999 - December 1999
CareerTrack 1995 - 1999
Skills
Account Management, Sales, Marketing, New Business Development, Strategic Planning, Microsoft Office, Customer Service, Training, Leadership, Coaching, Sales Management, Office 365, Microsoft Licensing
Education
D'Youville College 2005 — 2007
M.S. Ed. Special Education, General and Special Education, Birth - Grade 6
Boston University 1989 — 1993
Bachelor of Arts (B.A.), Psychology
Nardin Academy 1985 — 1989
CEI Fleet Driver Management September 2014 - Present
Raritan Pointe Homeowner's Association June 2004 - Present
Spare Parts Productions, Inc. August 2002 - Present
Technotects, Inc. June 2011 - August 2014
United States Golf Association February 2010 - June 2011
NAPCO LLC May 2007 - January 2010
Willis March 2000 - May 2007
Productivity Point International September 1998 - March 2000
The Development Center January 1996 - July 1998
MCI-Worldcomm Telecommunications May 1993 - January 1996
Skills
JavaScript, XML, AJAX, jQuery, Microsoft SQL Server, SQL, Web Development, C#, Web Services, HTML, Web Applications, Tortoise SVN, SourceGear Vault, Project Planning, Project Management, MS Project, ASP.NET MVC, Wireframes, Wire Framing, User-centered Design, Entity Framework, Relational Databases, ASP.NET, Visual Studio, Data Flow, Heuristic Analysis, Requirements Analysis, Functional Requirements, Content Management, CMS, Ektron Content..., Kentico, CSS, VB.NET, VBA, XSLT, Card Sorting, Usability, SDLC, Use Case Analysis, Software Implementation, Dreamweaver, Adobe Fireworks, GIMP, VMware Server, Information Technology, Information Architecture, Client Retention..., Client Relations Skills, E-commerce
Education
Drexel University 2006 — 2010
Masters, Information Systems (MSIS)
The University of the Arts 1996 — 1998
Diploma, Piano Performance
Villanova University 1987 — 1991
Bachelors, Finance & Business Administration (BSBA)
Ewing High School
Salutatorian, Honors
Future Care, Inc. September 2010 - Present
Democrat and Chronicle February 2008 - December 2012
RTEmd August 2001 - August 2003
NF Associates for Xerox June 2000 - November 2000
Paychex July 1998 - June 2000
Dawning Technologies, Inc June 1996 - 1998
Productivity Point International January 1996 - May 1996
Meliora February 1995 - February 1996
Logical Operations January 1989 - February 1995
Skills
Blogging, Instructional Design, Software Documentation, Web Content, Editing, Technical Writing, Content Development, Copy Editing, Training, Marketing, Customer Service, Writing, Leadership
Education
Rochester Institute of Technology 1985 — 1988
BS, Business/Marketing
Champlain College 1983 — 1985
AS, Marketing
Tidaback, LLC July 1992 - Present
Right Choice Realty November 2013 - Present
All-American Dealer Inventory Movement Specialists, Inc. December 2013 - January 2015
US Army August 1992 - July 2014
United States Department of Defense May 2006 - May 2013
Oklahoma Army National Guard May 2003 - May 2006
Oklahoma Army National Guard May 2000 - May 2006
Department of Defense January 2000 - May 2003
Productivity Point International October 1998 - January 2000
CML USA October 1997 - October 1998
Education
Grantham University 2012 — 2015
Master of Business Administration (MBA), Business Administration, Finance, Management and Operations, 3.5
Mid-America Christian University 2005 — 2006
B.S., Computer Science, 3.0
Oklahoma City Community College 2004 — 2005
Computer and Information Sciences and Support Services
Cameron University 1995 — 1997
Business Administration and Management, General
The University of Texas at El Paso 1995 — 1995
Business Administration and Management, General
US ARMY SIGNAL SCHOOL 2005 — 2005
Military Signal/Geospatial Intelligence
US ARMY AVIATION SCHOOL 2006 — 2006
Aeronautics/Aviation/Aerospace Science and Technology, General
US ARMY OFFICER CANDIDATE SCHOOL 2004 — 2004
Military Science, Leadership and Operational Art
US ARMY PRIMARY LEADERSHIP COURSE 1996 — 1996
Military and Strategic Leadership
US ARMY ADVANCED MOS IDENTIFIER TRAINING COURSE / C-9 1993 — 1993
Mechanical Engineering Related Technologies/Technicians
Software and Computer Training Solutions January 2001 - Present
Novant Health Lakeside Family Physicians February 2015 - September 2015
Chick-fil-A at Mountain Island May 2014 - February 2015
Nussbaum Automotive Solutions, LP January 2014 - March 2014
Lincoln County School District September 2012 - November 2013
Aerobics and Fitness Association of America (AFAA) 2004 - 2012
Chick-fil-A 2008 - 2010
Goodwill Industries of Greater Detroit 1998 - 1999
Warner Norcross & Judd LLP 1996 - 1998
Productivity Point International 1993 - 1995
Skills
Team Building, Customer Service, Training Delivery, Personal Development, Instructional Design, Training, Public Speaking, Corporate Training, New Business Development, Process Improvement, Learning & Development..., Relationship Management, Planning Budgeting &..., Technical Sales..., Microsoft Office, Adobe Design Programs, Technical Writing, Technical Training, Technical Presentations, Teaching Adults, Interdisciplinary..., Coordinating Events, Curriculum Development, Interviews, Program Management, Teaching, Curriculum Design, Educational Technology, Management
Education
Ferris State University
Bachelor of Science, Technical Communication
Ferris State University
Associate of Arts and Sciences (AAS), Technical Illustration
Ferris State University
Minor, Speech Communication and Rhetoric
Ingersoll Rand February 2010 - Present
Raytheon Professional Services 2006 - February 2010
William Bell Five, Inc. September 2001 - August 2006
Productivity Point International 2005 - 2006
X3D Technologies Corp. (NewSight) January 2004 - December 2004
NxView Technologies 1999 - 2001
Virtus 1997 - 1999
TMS Interactive 1993 - 1997
Skills
E-learning, Instructional Design, Blended Learning, Learning Management, Instructional Technology, Online Training, Distance Learning, Captivate, Technical Training, Technical Writing, E-learning Development, Needs Analysis, Adult Education, Educational Technology, Training Delivery, Curriculum Design, Program Management, Content Management, Curriculum Development, Software Training, Change Management, Content Development, Multimedia, Team Management, Course Development, Leadership Development, Problem Solving, HTML, Strategic Planning, Research, Web Design, E-Learning, Leadership, User Experience, Training, Management, Learning Management..., Project Management, Enterprise Software, Instructor-led Training, Team Leadership, Talent Management, Business Development, Six Sigma, Strategy, Consulting, Cross-functional Team..., Process Improvement
Education
East Carolina University 2011 — 2013
Master of Science (MS), Instructional Technology, 4.0
North Carolina State University 1984 — 1988
Bachelor, Environmental Design (Industrial Design), 3.69 Magna Cum Laude
United States Military Academy at West Point 1983 — 1984
Engineering
Idea.com July 2011 - Present
MHMRA (Mental Health & Mental Retardation Authority of Harris County) July 2011 - Present
Mobil Equatorial Guinea, Inc January 2006 - Present
MICOR Solutions/Alphanumeric Systems Inc July 2005 - July 2011
Campaign of State Representative Jim Murphy February 2009 - November 2010
Fred Parker Consulting February 2008 - December 2008
Verizon Wireless October 2005 - April 2008
Kelly Services/Exxon HQ January 1997 - July 2005
Productivity Point International January 1997 - January 2005
Sound Quest February 2000 - October 2000
Education
Binghamton University 1988 — 1992
BS, Finance, Management Information Services
Binghamton University ( S.U.N.Y. Binghamton)
B.S, Management
Hicksville High School 1985 — 1988
Bachelor of Science, Management Information Systems
Astellas Pharma February 2014 - Present
The Cara Group September 2012 - February 2014
Ascension Health: Alexian Brothers Health System December 2011 - September 2012
Ascension Health: Saint Thomas Health Services May 2007 - December 2011
Saint Thomas Health Services October 2005 - May 2007
Shop At Home Network June 2004 - September 2005
Abbott Laboratories December 2002 - February 2004
Abbott Laboratories February 2001 - December 2002
Productivity Point International June 1998 - February 2001
Skills
Instructional Design, Needs Analysis, E-Learning, Training, Organizational..., Learning Management..., Instructor-led Training, Employee Training, Performance Management, Performance Consulting, Leadership, Career Development, Talent Management, Employee Engagement, Staff Development, Leadership Development, Project Management, Program Management, Human Resources, Coaching, Adult Education, Succession Planning, Articulate Studio, Lectora, Captivate, Organizational Learning, Performance Improvement, Creative Writing, Mobile Learning, User Scenarios, Articulate Storyline, Camtasia, Microsoft Office, Editing
Education
Florida State University
M.S, Instructional Systems Technology - Performance Improvement & Human Resources Development
Judson University
B.A, Management & Leadership
G2 Solutions, LLC August 2010 - Present
Clear Choice Antifreeze - Great Western Glycol October 1998 - Present
ASTM International January 2011 - March 2014
Productivity Point International 1987 - 1997
American Educational Products, Inc May 1991 - July 1994
PureCycle Corporation November 1980 - June 1984
FMC February 1979 - May 1980
BP Amoco August 1977 - July 1979
Skills
Strategy, Entrepreneurship, Leadership, Sustainability, HVAC, Start-ups, Business Strategy, New Business Development, Strategic Planning, Business Development, Business Planning, Marketing Strategy, Finance, Management Consulting
Education
University of Pennsylvania 1975 — 1977
MBA, Finance
Carnegie Mellon University 1971 — 1975
BS-EE, Engineering & Public Affairs
Doubiany Consulting January 2003 - Present
Color Star Growers January 2006 - May 2014
Remington College Denver Campus January 2003 - July 2005
Compro Inc May 2001 - June 2005
Productivity Point International September 2000 - May 2001
New Horizons Computer Learning Center of Cedar Rapids September 1999 - September 2000
APPLIED SYSTEMS INC July 1996 - September 1999
Parsons Technology 1996 - 1997
Skills
Troubleshooting, Microsoft Exchange, Network Administration, Network Security, Active Directory, VPN, Cisco Technologies, Servers, System Administration, Disaster Recovery, Networking, Help Desk Support, Social Networking, Routers, Cloud Computing, IT Operations, HP, Training, IT Service Management, IT Management, WAN, Database Administration, Remote Access, Data Center, Management, Remote Desktop, IT Strategy
Education
University of Iowa 1990 — 1994
Université Cadi Ayyad Marrakech 1985 — 1986
BA, English Studies
Houghton Mifflin Harcourt June 2015 - Present
Education for Successful Parenting January 2012 - Present
Scholastic, Inc. August 2012 - June 2015
CASA Lake County September 2001 - June 2009
Productivity Point International 1998 - 2001
Computer Curriculum Corporation January 1996 - September 1997
New Century Education October 1993 - December 1995
Skills
Teaching, Curriculum Design, Training, Time Management, Non-profits, Public Speaking, Coaching, Leadership Development, Performance Management, Team Leadership, Nonprofits, Program Management, Customer Service, Management, Staff Development, Event Management, Leadership, Classroom, Human Resources, Research, Instructional Design, Teacher Training, E-Learning, Educational Technology, Workshop Facilitation, Classroom Management, Curriculum Development, Program Development, Grant Writing, Educational Leadership, Lesson Planning
Education
Frostburg State University 1974 — 1979
BS, Education
Quintiles January 2012 - Present
First Citizens Bank December 2008 - January 2012
First Citizens Bank June 2005 - December 2008
Productivity Point International May 2004 - June 2005
Duke University 2003 - May 2004
Adecco April 2001 - January 2002
Kelly IT Resources December 1999 - April 2001
Logical Technologies Inc October 1997 - December 1999
Skills
Windows, Software Documentation, Operating Systems, System Administration, Security, Virtualization, Microsoft SQL Server, Disaster Recovery, IT Management, SharePoint, Business Continuity, Cloud Computing, IT Strategy, Servers, Active Directory, Data Center, Storage Area Networks, Project Management, Process Improvement, Technical Support, Databases, Networking, SDLC, Vendor Management, ITIL, Oracle, Cluster, Windows Server, Troubleshooting, TCP/IP, Infrastructure
Education
East Carolina University
Wake Technical Community College
AAS, AGE
Wilson Technical Community College
Diploma
CBRE February 2015 - Present
CBRE August 2006 - January 2015
Thelen Reid and Priest, LLP August 2003 - April 2006
Heller Ehrman 2002 - 2003
Ernst & Young LLP May 2002 - September 2002
Arthur Andersen, LLP August 1997 - May 2002
Productivity Point International June 1997 - August 1997
First Card Services, Inc October 1987 - June 1997
Skills
Deferred Compensation, HRIS, Onboarding, Employee Relations, Talent Acquisition, Talent Management, Succession Planning, Performance Management, Benefits Administration, Employee Benefits, Employee Engagement, Human Resources, Personnel Management, Workforce Planning, Applicant Tracking..., Recruiting, HR Policies, Organizational..., Labor Relations, College Recruiting
Education
Adelphi University 1994 — 1997
B.A, Human Resources and Finance
Rosewood January 2014 - Present
Midwest Artist Network November 2008 - Present
Image 101 January 2006 - Present
Mark & Gretch Productions June 2004 - Present
Mark & Gretch Productions June 2004 - Present
Millie's Shows October 2006 - February 2013
QBIZ.com 1999 - 2007
Productivity Point International April 1994 - September 1998
St. Anne Catholic Church January 1994 - April 1998
Talent Tree 1989 - 1994
Skills
Public Speaking, Marketing Strategy, Needs Assessment, Leadership Development, Recruiting, Event Management, Musical Theatre, Coaching, Technology Needs..., Singing, Entertainment, Music Industry, Music, Copywriting, Songwriting, Composition, Band, Creative Direction, Vocal, Performing Arts, Marketing, POP, Musicians, Fundraising, Publicity, Customer-focused, Show Production, Entrepreneurship, A&R, Emcee, Festivals, Music Publishing, Record Labels, Music Licensing, Concerts, Producing, Booking Systems, Live Events, Talent Booking, Voice Acting, Stage Management, Stage, Voice Over, Parties, Blues, Music Management, Tour Management, Songs, Rock, Music Production
Education
Concordia University Chicago 1984 — 1986
Bachelors, Communications / Music
Northern Illinois University 1982 — 1986
Bachelor of Arts (B.A.), Communications Major / Music Minor
Ensighten May 2015 - Present
Marketo February 2015 - May 2015
MathWorks August 2002 - February 2015
MathWorks July 2001 - January 2002
MathWorks August 2000 - January 2002
MathWorks August 1998 - August 2000
Productivity Point International May 1997 - July 1998
Peter Wolters GmbH March 1996 - April 1997
Skills
Solution Selling, Enterprise Software, Sales Process, Salesforce.com, Account Management, Lead Generation, Cloud Computing, Direct Sales, Product Management, Product Marketing, Sales Management, SaaS, Digital Marketing, Integrated Marketing, Social Media Marketing, Email Marketing, Digital Strategy
Education
Bryant University
Bachelor of Business Administration (B.B.A.), Marketing
Hamilton Health Sciences July 2014 - Present
Hellen Recoskie Services January 2011 - July 2014
The Centre for Skills Development and Training 2001 - February 2011
Hamilton Health Sciences 1995 - 2010
Productivity Point International 1996 - 1999
Productivity Point 1990 - 1995
Skills
Change Management, Report Writing, Workshop Facilitation, Coaching, Career Development, Career Counseling, Time Management, Interviews, Public Speaking, Adult Education, Job Coaching, Curriculum Design, Training, Microsoft Office, Mock Interviews, Job Search Strategies, Job Search, Workshop Development, Cover Letters, Administration, Resume Writing, Career Assessment
Education
Mohawk College 2001 — 2002
Certificate, Advanced Career Consultant
Canadore College
Diploma, Broadcasting, Radio and Television
Forsythe Technology September 2014 - Present
Forsythe Technology Services September 2006 - Present
Nationwide Insurance June 2004 - September 2006
Big Lots Inc January 2001 - June 2004
Department of Administrative Services, State of Ohio May 1999 - December 2001
Productivity Point International June 1998 - May 1999
United Kingdom March 1995 - June 1998
Skills
Storage, Performance Management, Storage Area Networks, Enterprise Storage, Asset Managment, Financial Analysis, Windows, Project Management, Microsoft Office, Program Management, Problem Solving, Problem Management, Team Leadership, Backup, Enterprise Architecture, Performance Improvement, Performance Tuning, Capacity Planning, Infrastructure Capacity..., Capacity Management, ITIL, Active Directory, Disaster Recovery, Integration, AIX, Management, Servers, Enterprise Software, Unix, NAS, Infrastructure, Data Center, Solaris, Asset Management, High Availability, Cluster, System Deployment, Cisco Technologies, SAN, Security, IT Strategy, Enterprise IT..., Enterprise IT Strategy, EMC Storage, Architectures, HP-UX, SharePoint, IBM AIX, Architecture
Education
Leeds Trinity University 1992 — 1995
B.A (Hons), Economics and Business Management Administration
OCLS September 2003 - Present
Affinity Health Plan August 1998 - September 2003
Productivity Point International March 1998 - July 1999
Skills
Manager, Technology Trainer, Project Planning, Microsoft Office 2010, Instrunctional Designer, Project Management, Instructor-led Training, Train the Trainer...
Education
University of Central Florida 2009 — 2011
Masters - Dec 2011, Instructional Design
Baruch College 1988 — 1992
Bachelor of Business Administration (B.B.A.), Computer Information Sytems
Konica Minolta Business Solutions U.S.A., Inc. December 2013 - October 2014
Ricoh Americas Corporation March 2003 - September 2013
QCI September 2000 - April 2002
Productivity Point International August 1999 - August 2000
CompUSA March 1995 - August 1999
Sears, Roebuck and Co. September 1990 - October 1994
Office World January 1989 - April 1990
Skills
Professional Services, Enterprise Content..., Document Management, Business Process, SaaS, Solution Selling, Document Imaging, Enterprise Software, CRM, Pre-sales, Salesforce.com, Sales Process, Consulting, Selling, Leadership, Account Management, Records Management, Direct Sales, Program Management, Business Process..., Sales, Managed Services, Managed Print Services, Software Industry, Team Leadership, Management, Outsourcing, Integration, Kofax, Sales Operations, Cloud Computing, Business Intelligence, Enterprise Architecture, Disaster Recovery, Change Management, Solution Architecture, Consultative Selling, Consultancy, Hybrid Cloud, Mobile Applications, Digital Rights..., Business Continuity..., Mobility Strategy, Business Process..., Complex Sales, G7, Color Management, Enterprise Solution..., 3D Printing, Wide Format Printing
Education
Faith Baptist Bible College and Theological Seminary
MA
Faith Baptist Bible College and Theological Seminary
Bachelor of Science (BS)
Philips May 2013 - Present
Philips January 2006 - Present
Brouse McDowell November 2001 - January 2006
Productivity Point International 1993 - 2001
INCOM 1997 - 1998
Andersen Consulting 1996 - 1997
Skills
PACS, Technical Support, Troubleshooting, DICOM, Medical Devices, Healthcare Information..., Networking, Software Documentation, HL7, Cross-functional Team..., Microsoft Office, Field Service, Project Management, Customer Service, Medical Imaging, Technical Training, RIS, MS Project, Digital Imaging, Visio, Informatics, Hospitals, Strategic Planning, Team Building, Access, Team Leadership, Cardiac Monitoring, Mentoring, Hemodynamic Monitoring, Negotiation, Network Administration, Operating Systems, HIPAA, Toastmasters, Public Speaking, Teaching, Training, Communication, Training Delivery, Adult Education, Exceptional People..., Outstanding...
Education
Lake Erie College 2005 — 2008
M.B.A., Business Administration
Florida Agricultural and Mechanical University 1987 — 1992
Bachelor of Science, Computer Information Systems
The Raleigh Area Development Authority 2012 - Present
NC Connected, Inc. 2003 - January 2012
CAVU October 1999 - November 2001
Nortel 1997 - 1999
GlaxoSmithKline January 1996 - December 1998
Productivity Point International 1994 - 1998
Smith Breeden Associates 1994 - 1997
Skills
Adolescents, Non-profits, Social Media Marketing, Business Coaching, Program Management, Economic Development, Public Speaking, Nonprofits, Youth Development, Fundraising, WordPress, Social Media, Facebook, Organizational..., Public Relations, Program Development, Training, Volunteer Management, Marketing, Team Building
Education
Duke University 2004 — 2004
Certificate in Non-Profit Management, Non-Profit Management
University of North Carolina at Wilmington 1985 — 1989
BS, Business Finance
Pender High School
Salem College
Governor's School of North Carolina, Physical Sciences
Dominion Lending Centre Aegis Mortgage Services Ltd. May 2014 - Present
Dominion Lending Centre Aegis Mortgage Services Ltd. January 2014 - May 2014
Global Knowledge Training September 2009 - December 2013
Nexient Learning 2006 - 2009
CDI Corporate Education 2001 - 2006
MicroCan 1999 - 2001
Productivity Point International June 1995 - 1999
Skills
Selling, Mortgage Lending, First Time Home Buyers, Customer Service, Residential Mortgages, Real Estate Financing, Refinance, Sales Process, Training, Debt Consolidation, Property, Rates, Real Estate, Investment Properties, Customer Satisfaction, Banking, Account Management, Sales, Solution Selling, Professional Services, New Business Development, Needs Analysis, Team Leadership, Cold Calling, Lead Generation, Customer Experience, Time Management, Direct Sales, Business Analysis, Sales Management, Change Management, SaaS, Business Development, Enterprise Software, Staff Development, Strategy, Employee Training, Coaching, Vendor Management, Consulting, Management, Salesforce.com, Customer Retention, Team Building, Building Relationships, Finance, Customer Relations
Education
UBC - Sauder School of Business 2014 — 2014
Mortgage Brokerage in British Columbia, Mortgage Professional
British Columbia Institute of Technology 2003 — 2012
Marketing Management (Professional Sales Option), Certificate
Langara College 1981 — 1983
Photography Diploma
Richmond High School 1978 — 1979
High School
SFU
SFU
SFU
Sente Mortgage June 2008 - Present
Training 4 Learning April 2007 - June 2008
Keller Williams International June 2004 - April 2007
Productivity Point international 1984 - 2004
Skills
Business Planning, Instructional Design, Public Speaking, Team Building, Training & Development, Change Management, Sales, Research, Performance Management, Leadership Development, Management, Business Development, Operations Management, Leadership, Employee Training, Training, Project Management, Coaching, Marketing, Process Improvement, Business Strategy, Team Leadership, Organizational..., Financial Analysis, Curriculum Design, Strategic Planning, Program Management, Workshop Facilitation, Recruiting, Human Resources, Real Estate
Education
Cornell University 1973 — 1978
Ph.D.
Whittier College 1968 — 1972
B.A.
Verizon November 2013 - Present
upLynk 2010 - November 2013
Deluxe Digital Studios January 2011 - September 2012
Blink Digital - Ascent Media January 2010 - January 2011
Move Networks 2007 - January 2010
Vidyah Inc. / Politeview Inc. 2001 - 2007
Knowledge Broadcasting, LLC. / Vidyah, Inc 2000 - 2007
Productivity Point Int'l (Vidyah Inc. Subsidiary) 2001 - 2006
Productivity Point International 2001 - 2006
Productivity Point Int'l 2003 - 2005
Skills
Python, PHP, Objective-C, iOS, C, AJAX, Java, HTML 5, CSS, JSP, Sales Engineering, SaaS, Learning Management..., Streaming Media, HTTP streaming, HLS, Digital Media, Mobile Devices, Product Management, Start-ups, System Architecture, Adaptive Streaming, Second screen..., Strategic Partnerships, Business Development, Product Development, Mobile Applications, Live Streaming, New Media, Scrum, Video, VOD, User Experience, E-commerce, Digital Video, IPTV, Web Video, Interactive TV, Digital Asset Management, DRM, Content Distribution..., Content Delivery, HD Video, Digital Distribution, Cloud Computing, Mobile Advertising
Education
University of California, Berkeley 1986 — 1987
BA, Composition/Arrangement
Fachhochschule Wiesbaden 1982 — 1986
CS, Computer Science / Marketing
Christ Church of Oak Brook May 2012 - Present
Christ Church of Oak Brook August 2008 - May 2012
Tameling & Associates July 2005 - January 2009
Productivity Point International 1997 - 2005
Shamrock Mortgage 1995 - 1996
Opportunity International 1991 - 1995
Skills
Non-profits, Public Speaking, Leadership Development, Microsoft Word, Program Management, Customer Service, Social Networking, Project Management, Change Management, Fundraising, Outlook, Team Building, Training, Instructional Design, Event Planning, Coaching, Organizational..., Management, Nonprofits, Leadership, Teaching, Community Outreach, Volunteer Management, Marketing
Education
College of DuPage 1989 — 1993
Associates in Arts, Elementary Education
Private Dog Training October 2011 - Present
PetSmart November 2008 - October 2011
PetSmart November 2008 - October 2011
TuringSMI, LLC February 2006 - July 2008
TuringSMI February 2006 - July 2008
MicroTrain Technologies August 2005 - February 2006
Productivity Point International August 2004 - June 2005
Productivity Point International April 1998 - August 2004
Skills
Process Scheduler, Process Improvement, Team Leadership, Training, Time Management, Onboarding, Project Coordination, System Administration, Administrative..., Microsoft Word, Coaching, SharePoint, Teamwork, Selling, Vendor Management, Management, Leadership, Sales Operations, CRM, Project Management, Event Planning, Administration, Payroll, Marketing, Change Management, Account Management, Program Management, Team Management, Team Building, Recruiting, Pre-sales, Strategic Planning, Sales, Personnel Management, Microsoft Office, Customer Service, PowerPoint
Education
DeSales University 1992 — 1993
Psychology, English Lit.
Board of Certification for Emergency Nursing July 2015 - Present
Board of Certification for Emergency Nursing (BCEN) December 2011 - July 2015
Integral7 March 2005 - November 2011
Promissor (Pearson VUE) February 2003 - February 2004
CompTIA November 2001 - February 2003
Motorola May 2000 - November 2001
Productivity Point International 1990 - 1999
Skills
Project Management, Program Management, Business Strategy, Change Management, Vendor Management, Management, Strategic Planning, Team Building, Account Management, Strategy, New Business Development, Marketing, Operations Management, Product Management
Education
Bradley University
B.S., Journalism
Meijer December 2012 - Present
Davenport University April 1996 - Present
Rutherford & Associates May 2012 - October 2012
ITT Technical Institute May 2009 - April 2012
Verve Professional Services January 2011 - February 2012
Pfizer as Consultant January 2011 - February 2012
Spectrum Health December 1998 - November 2010
Space Port Indiana 2009 - 2010
Productivity Point International February 1996 - December 1998
U.S. Coast Guard Reserve May 1987 - January 1997
Skills
Process Improvement, Analysis, Team Leadership, Problem Solving, Budgeting, Strategic Planning, Customer Service, Project Management, Higher Education, Communication Skills, MS Project, Budgets, PMO, Visio, Management, Project Planning, Training, SharePoint, IT Management, Business Intelligence, Risk Management, Data Center, Security, Networking, Program Management, Information Technology, Testing, Software Documentation, Cross-functional Team..., PMP, Access, Change Management, Vendor Management, Team Building, Business Analysis, Troubleshooting, Business Process...
Education
Davenport University 2007 — 2010
M.S; Masters, IT; Information Assurance / Security
Davenport University 2002 — 2004
M.B.A, Strategic Management
Rutgers University-New Brunswick 1987 — 1991
BA, Political Science, History, Criminology
Parsippany High 1982 — 1986
Citi March 2014 - Present
Deutsche Bank November 2010 - March 2014
JP Morgan Chase 2009 - May 2010
TD Ameritrade April 2008 - March 2009
Merrill Lynch June 2005 - September 2007
Barclays Capital 2004 - 2006
Goldman Sachs January 2002 - December 2003
J H Whitney 2000 - 2001
HSBC Securities 1998 - 2000
Productivity Point International January 1997 - January 1999
Skills
ITIL, Program Management, Data Center, Outsourcing, Vendor Management, IT Strategy, Risk Management, Disaster Recovery, Business Analysis, SDLC, Business Continuity, Financial Services, IT Management, IT Service Management, IT Operations, Service Delivery, Infrastructure, Change Management, Governance, Process Improvement, Offshoring, Relationship Management, Release Management, Incident Management, Team Leadership, IT Audit, Virtualization, Information Technology, Security, Business Transformation, Service Management, Strategy, Management, Business Process, Project Management, Project Delivery, Project Portfolio..., PMO
Education
Pace University 2001 — 2003
MS, Information Systems
Nanjing University 1994 — 1995
Chinese
City University of New York 1990 — 1994
BA, International Business
NanZenKai Tokyo Karate
PPL Corporation May 2012 - Present
PPL Corporation June 2011 - Present
PPL Corporation May 1998 - August 2012
Productivity Point International 1994 - 1998
Lucent Technologies 1995 - 1997
Skills
SharePoint, Dreamweaver, User Interface Design, Illustrator, InDesign, Photoshop, User Experience, Premiere, After Effects, Usability Testing, Flash, Leadership, Community Development, Communication Skills, Social Media Marketing, Social Networking, CSS, HTML, jQuery, SharePoint Designer, Encore, Soundbooth, Adobe Audition, Audio Editing, Video Editing, Video Production, Flash Animation, Custom Facebook Pages, Facebook Fan Page..., vBulletin, mIRC, Digital Illustration, Corporate Branding, Branding & Identity, Enterprise Portals, CMS, Visio, Advertising, Project Management, Adobe Acrobat, Business Analysis
Education
LCCC 2001 — 2002
DeSales University 1997 — 1998
Business Management
SharePoint Conference
SharePoint Conference
Global Knowledge Training November 2013 - Present
Global Knowledge May 2005 - November 2013
Productivity Point International January 2001 - May 2005
Guest Instructor- Wake Technical Community College 2005 - 2005
Technical Resource Group September 1998 - January 2001
Skills
Instructional Design, E-Learning, Instructor-led Training, ADDIE, Needs Analysis, Blended Learning, Learning Management, ILT, Learning Management..., Distance Learning, Adult Education, Performance Consulting, Hands-on Training, Adult Learning Theory, WebEx, Technical Writing, Training Delivery, Employee Training, Dreamweaver, Flash, Training, Organizational..., Technical Training, CRM, Job Aids, Curriculum Design, SharePoint, Coaching, SnagIt, Instructional Technology, Performance Improvement, Content Development, Knowledge Management, Multimedia, Workshop Facilitation
Education
Appalachian State University 1993 — 1997
BA English, minor Environmental Chemistry
E.A Laney High School
Baxter International Inc. July 2014 - Present
Baxter Healthcare February 2012 - June 2014
Self Employed September 2011 - February 2012
Fisher Clinical Services June 2009 - September 2011
Takeda Pharmaceuticals March 2007 - September 2008
TAP Pharmaceuticals June 2005 - February 2007
TAP Pharmaceuticals May 2000 - June 2005
Productivity Point International 1997 - 2000
EMS 1990 - 1994
Skills
Cross-functional Team..., Business Strategy, Coaching, Vendor Management, Strategic Planning, Team Building, Process Improvement, Change Management, Contract Negotiation, Performance Management, Team Leadership, Customer Relations, Budgeting, Negotiation, Leadership Development, Problem Solving, Business Planning, Business Analysis, Program Management, Contract Negotiations, Healthcare, Organizational..., Project Management, Managed Care, Leadership, Pharmaceutical Industry, Budgets, Customer Service, Training, Operations Management, Sales, Strategy, Sales Operations, Talent Management, Recruiting, Sales Effectiveness, Product Launch, Pharmaceutical Sales
Education
National-Louis University 1999 — 2001
MBA, Business Administration, Management and Operations
Elmhurst College 1987 — 1991
B.S., Economics
St. Patrick High School 1983 — 1987
HS
Blackboard January 2014 - Present
Saba Software June 2008 - January 2014
Assima September 2006 - January 2008
University of Phoenix Online 2001 - 2006
Productivity Point International 1996 - 1999
Skills
Enterprise Software, SaaS, E-Learning, Solution Selling, Salesforce.com, Lead Generation, Training, Sales, Leadership, Strategic Partnerships, Professional Services, Sales Process, Sales Presentations, Demand Generation, Sales Management, Selling, Cloud Computing, Consulting, Direct Sales, Software Industry, Account Management, CRM, Sales Enablement, B2B, Product Marketing, New Business Development, Sales Operations, Business Strategy, Customer Retention, Strategy, Business Development, Business Alliances, Go-to-market Strategy, Cold Calling, Learning Management, Performance Management, Start-ups, Social Networking, Complex Sales, Channel Partners, Product Management, Pre-sales, Partner Management, Analytics, Cross-functional Team..., Competitive Analysis, Learning Management..., Business Intelligence, Product Launch, Marketing Automation
Education
University of Illinois at Urbana-Champaign 2008 — 2009
Foundations in E-Learning Graduate Certificate
DePaul University 1988 — 1989
Marketing
University of Phoenix
BSB/MKT
Alexza Pharmaceuticals January 2015 - July 2015
Novartis Consumer Health January 2012 - January 2015
Pfizer July 2006 - January 2012
Productivity Point International July 2003 - June 2006
Accenture June 1997 - August 2002
Florida State University August 1994 - June 1997
Skills
Knowledge Management, Leadership, Management, Learning Management..., Training, Instructional Design, Learning Management, E-Learning, Time Management, Cross-functional Team..., Change Management, Pharmaceutical Industry, Budgets, Project Planning, Organizational Design, GMP, Project Management, Process Improvement, Leadership Development, Six Sigma, Business Analysis, Program Management, Strategy, Corporate Communications, Distance Learning, Continuous Improvement, Research, Business Process..., Validation, FDA, SOP, Biotechnology, Quality Assurance, Organizational..., Consulting
Education
Florida State University 1994 — 1997
MS, Communication - Interactive
Georgetown University 1984 — 1987
BA, Economics
The Citadel August 2015 - Present
(Independent) 2002 - Present
Pepperdine University August 2011 - July 2015
California State University Channel Islands August 2007 - July 2011
Butler University August 2006 - July 2007
Pepperdine University January 2002 - July 2006
ESSC, Inc. July 1993 - July 1996
Productivity Point International 1993 - 1996
Software Answers, Inc. 1994 - 1995
Digital Equipment Corporation (DEC) January 1987 - May 1993
Skills
Diversity & Inclusion, Higher Education, Leadership, Organizational Behavior, Research, Teaching, Public Speaking, Leadership Development, Training, Career Development, Organizational..., Coaching
Education
Case Western Reserve University 1996 — 2002
Doctor of Philosophy (Ph.D.), Organizational Behavior
Case Western Reserve University 1990 — 1996
Master of Business Administration (M.B.A.), Organizational Behavior
Spelman College
Bachelor of Science (B.S.), Computer Science
CMI/Compas July 2013 - Present
CMI/Compas July 2011 - July 2013
SoftAssist Inc. October 2010 - July 2011
Independent Contractor; Self Employed March 2010 - October 2010
Comcast July 2007 - February 2010
Comcast August 2004 - July 2007
GlaxoSmithKline October 2001 - August 2004
Productivity Point International November 1997 - August 2004
SmithKline Beecham January 1998 - June 1999
Towers Perrin May 1997 - November 1997
Skills
Instructional Design, WebEx, Customer Relations, Leadership Development, Live Meeting, E-learning, Instructor-led Training, Blended Learning, Blended Learning..., Captivate, Coaching, Adult Education, Organizational..., Team Building, Mentoring, Performance Management, Curriculum Development, Technical Training, Customer Service, Microsoft Office, Change Management, Knowledge Management, PowerPoint, Process Improvement, Needs Analysis, Learning Management, Staff Development, Word, Training Delivery, Call Center, Performance Consulting, Strategic Planning, Adobe Acrobat, Performance Improvement, Social Media, Curriculum Design, Excel, Distance Learning, Outlook, Editing, Technical Writing, Documentation, Problem Solving, Software Training, Access, ADDIE, Online Training, Human Performance, E-learning Development, Web-based Training
Education
Pennsylvania State University-Great Valley Graduate Center 2004 — 2008
M.Ed
Widener University 1989 — 1992
B.S.
Camden County College 1988 — 1989
Philadelphia University 1987 — 1988
Application Consulting Technology Solutions (ACTS) March 2011 - June 2014
American Recruiting & Consulting Group (ARC) July 2008 - January 2009
Golf Fit January 2003 - April 2008
Incepture August 2004 - January 2008
Productivity Point International 1990 - 2003
Skills
New Business Development, Business Development, Managed Services, IT Solutions, Staffing Services, Management, Sales, Sales Management, Women Owned Business, Process Improvement, Customer Service, Microsoft Office, Program Management, Analysis, Training, Business Planning, Team Building, Consulting, Strategic Planning, Budgets, Business Strategy, Marketing, Enterprise Software
Education
Florida State College at Jacksonville
Jacksonville University
Cushman & Wakefield(Formerly DTZ) August 2014 - Present
Molex October 2011 - August 2014
Molex, Inc October 2009 - October 2011
Molex November 2002 - October 2009
Productivity Point International September 1996 - November 2002
Skills
Recruiting, Sourcing, Employee Relations, College Recruiting, Technical Recruiting, Human Resources, Talent Acquisition, Internet Recruiting, Applicant Tracking..., Talent Management, HR Policies, Onboarding, Employee Benefits, Employer Branding, SAP HR, Training, Employment Law, Benefits Negotiation, Account Management, HRIS, Temporary Placement, Deferred Compensation, New Hire Orientations, Interviews, Screening Resumes, Hiring, Succession Planning, High Organizational..., Benefits Administration, Employee Engagement
Education
Benedictine University 2005 — 2009
Bachelor of Arts (BA), Business Administration and Management, General
QDiligence June 2010 - Present
Motorola Mobility January 2011 - December 2012
RGM Consulting, Inc. June 1996 - December 2012
Motorola Solutions January 2011 - March 2011
Motorola, Inc. July 1996 - December 2010
InfoImage February 1995 - February 1996
SARCOM April 1994 - February 1995
Productivity Point International May 1993 - April 1994
Skills
IBM Lotus XPages..., IBM Lotus Notes..., IBM Lotus Domino Web..., IBM Lotus Domino..., Legal Applications..., Cloud Application..., Cloud Application..., Seminar Speaker, Vendor, Customer..., Software Project..., Certified..., Java, JavaScript, CSS,..., iManage Support, Lotus Notes, Lotus Domino, JavaScript, Lotus, XPages, LotusScript, CSS, Legal, XML, Sales, Web Hosting, Application Hosting, Java, Software Development, Public Speaking, System Administration, Servers, Web Development, HTML, Business Analysis, Mobile Devices, Mobile Applications, Software Documentation, System Deployment, Messaging
Education
Bowling Green State University 1991 — 1992
M.M., Music
Bowling Green State University 1985 — 1989
B.M., Music Education
Miami University 1981 — 1984
Systems Analysis Coursework
UnitedHealth Group November 2011 - Present
Savvy Training & Consulting, Inc. April 2011 - February 2014
Brownstein Hyatt Farber Schreck March 2010 - October 2011
Encore Productions August 2006 - February 2010
Advanced Legal Systems June 2004 - July 2006
The Learning Center September 2003 - April 2004
Stroock & Stroock & Lavan LLP January 1997 - June 2003
Productivity Point International 1994 - 1996
Federal Deposit Insurance Corporation 1992 - 1994
New York City Housing Authority 1989 - 1992
Skills
Outlook, Word, Access, Customer Service, Captivate, Excel, PowerPoint, IDX, Medical Software, iManage, Microsoft Office, Software Training, E-learning, Documentation, Visio, Windows, Customer Relations, Document Management, XP, Technical Writing, Adobe Acrobat, Public Speaking, Troubleshooting, Problem Solving, EHR, Training, Technical Documentation, Software Project..., Hands-on Training, Software Documentation, Legal Documents, E-Learning, Microsoft Word, Project Management, Technical Training, SharePoint, Management, Microsoft Excel, Office 2010, Instructor-led Training, Networking, Windows XP
Education
City University of New York-Brooklyn College 1973 — 1977
BA - Cum Laude, Psychology & Music Education
Tribridge July 2014 - Present
Qlik March 2012 - June 2014
Symantec January 2006 - March 2012
SkillSoft Corporation 2004 - 2006
SkillSoft Corporation 2000 - 2004
Software Architects 1998 - 2000
Productivity Point International 1993 - 1998
Skills
Program Management, Offshore Resource..., PMP, Vendor Management, Project Portfolio..., Change Management, Project Planning, E-learning, MS Project, Virtual Teams, Requirements Analysis, Cross-functional Team..., Process Improvement, Project Implementation, Process Development
Education
Boston University
Master of Science, Project Management
Boston University
Graduate Certificate, Project Management
Project Management Institute
Project Management Professional (PMP) #317120
Northwestern University
Bachelor of Science, Education & Social Policy
Thornton Fractional North High School
ADP September 2003 - Present
Anne Arundel Community College September 2007 - July 2008
Productivity Point International August 1998 - September 2003
Skills
Training, Course Creation, Program Development, Adult Education, Payroll, ADP Payroll, ADP ReportSmith, ADP HRB, ADP ezLaborManager, ADP Time and Attendance, ADP Infolink, Live Meeting, Web Development, WebEx, Virtual Teams, Video Conferencing, Coaching, Instructor-led Training, Employee Training, Human Resources, Talent Management, HRIS, Performance Management, Program Management, Team Building
Education
Duquesne University 1994 — 1996
Master of Business Administration (MBA), Economics, International Business
John Carroll University 1988 — 1992
Bachelor of Science (BS), Business Administration and Marketing
Consultant February 2013 - Present
Brand Blaze Studios October 2008 - February 2013
Liquid Generation February 2002 - October 2008
Intraweaver Corporation November 1997 - February 2002
Productivity Point International July 1998 - July 2001
Verbus & Associates 1996 - 1997
Skills
User Experience, Web Development, HTML 5, E-commerce, PHP, User Interface Design, SEO, Online Advertising, User Interface, ActionScript, Flash, Social Networking, Digital Marketing, HTML, Social Media, Project Management, Social Media Marketing, Web Design, Content Management, Mobile Devices, Agile Methodologies, JavaScript, Mobile Applications, AJAX, Agile Project Management, Web Applications, Analytics, Creative Direction, Integration, Management
Education
DePaul University
Finance, BS
UL EduNeering August 2012 - Present
Kaplan EduNeering/UL EduNeering March 2012 - July 2012
Kaplan EduNeering/UL EduNeering May 2010 - March 2012
Eddington Industries, LLC February 2009 - October 2009
New Horizons CLC April 2008 - February 2009
Aegis Industrial Software November 2004 - January 2008
Health Business Systems Inc. May 2001 - March 2003
Productivity Point International October 2000 - May 2001
A.C.T. Inc. November 1996 - September 2000
Skills
Training, E-Learning, Instructional Design, MS Project, Needs Analysis, Blended Learning, SaaS, CRM, Process Improvement, Software Documentation, Visio, Business Analysis, Team Leadership, Cross-functional Team..., Salesforce.com, Learning Management, Project Management, Learning Management..., Program Management
Education
Bucks County Community College 2003 — 2003
Networking Technology
Cornell University July 2013 - Present
METHOD June 2009 - Present
KidsPeace National Centers October 1996 - July 2009
Productivity Point International 1994 - 1996
Lehigh Valley Hospital 1994 - 1996
Andersen Consulting 1986 - 1992
Skills
Strategic Planning, Non-profits, Public Speaking, Team Building, Program Management, Process Improvement, Budgets, Leadership, Leadership Development, Project Management, Training, Healthcare, Microsoft Office, Program Development, Management, Telecommunications, Nonprofits, Analysis, Contract Negotiation, Networking, Management Consulting
Education
DeSales University 2001 — 2006
MBA, Finance/Management
Indiana University Bloomington 1977 — 1981
BA, Economics
Troutman Sanders LLP September 2013 - Present
Troutman Sanders LLP June 2007 - Present
Chesterfield County 2000 - 2007
Chesterfield County Government 2000 - 2007
Productivity Point International January 1999 - August 2000
Skills
Government, Vendor Management, E-Learning, Software Documentation, Process Improvement, Policy, Instructional Design, Project Management, Strategic Planning, Change Management, Team Building, Microsoft Office, IT Management, Program Management, Outlook, System Administration, SharePoint
Education
Microsoft Certified 2003 — 2006
Microsoft Master Instructor (MMI), Microsoft Office
Averett University 1996 — 1997
Business Administration
John Tyler Community College 1982 — 1984
Computer Sciences
Towson University 1980 — 1982
BA, Marketing, Computer Sciences
DeVore Technologies 2013 - Present
Reboot Yourself Enterprises January 2001 - Present
Toastmasters International - Northeast Ohio District 10 August 2012 - Present
Case Western Reserve University / WRUW-FM 91.1 January 2003 - Present
The Plain Dealer October 2004 - November 2008
The Plain Dealer September 2002 - October 2004
Productivity Point International January 1995 - August 2001
Feldman, Inc. May 1990 - January 1995
Skills
Software Quality..., Software Testing, Quality Control, Requirements Analysis, Strategic Planning, Web Design, Website Updating, Web Editing, Social Media Marketing, Training, Public Speaking, SEO, Social Media, Management, Small Business, Marketing, Sales, Networking, Coaching, Training Delivery, Email Marketing, Organizational..., Leadership Development, Access, Instructor-led Training, Google Analytics, Workshop Facilitation, Microsoft Office, Website Monetization, Audio Editing, Delivering Technical..., Web Marketing, Fundraising, Online Marketing, Search Engine Ranking, Broadcast Engineering, Online Advertising
Education
Case Western Reserve University 1984 — 1989
BS
DCScenter.com January 2012 - Present
Sales and Marketing February 2011 - December 2011
New Horizons Computer Learning Centers December 2009 - February 2011
Raytheon Technical Services Company November 2005 - October 2009
Global Knowledge 1996 - 2005
Productivity Point International 2002 - 2004
Skills
Sales Management, Business Development, Sales, IT Strategy, Account Management, Solution Selling, Leadership, Strategy, Training, Program Management, Marketing, Project Management, Management, Entrepreneurship, Strategic Partnerships, Outsourcing, Leadership Development, Direct Sales, Coaching, Change Management, Online Marketing, Start-ups, CRM, Marketing Strategy, Management Consulting, Team Leadership, Cross-functional Team..., Business Strategy
Education
Bowling Green State University 1972 — 1976
BS, Business
Integrated Performance Solutions, Inc. 2008 - Present
Maritz Learning 2001 - Present
Center for Leadership Studies 2000 - 2002
Integrated Performance Solutions, Inc. 2000 - 2000
Productivity Point International 1999 - 2000
Health Net 1997 - 1999
Health Net 1991 - 1997
Skills
Coaching, Instructor-led Training, E-Learning, Training, Consulting, Program Management, Instructional Design, Organizational..., Strategy, Workshop Facilitation, Performance Improvement, Curriculum Design
Education
San Diego State University-California State University 1998 — 1998
Seminar in Human Performance
California State University-Northridge 1988 — 1992
BA Liberal Arts/Education, Education
Culver Academies January 2015 - Present
Toni Trump Designs February 2014 - January 2015
Burston Marketing, Inc May 2013 - March 2014
Fitness Forum Sports & Wellness May 2010 - May 2013
Crossroads Academy January 2001 - January 2010
Productivity Point International January 1995 - January 2001
Skills
Graphic Design, Adobe Creative Suite, Photoshop, Illustrator, InDesign, Web Design, Dreamweaver, Photography, Logo Design, Social Media, Typography, Layout, Microsoft Office, Mac, Advertising, Adobe Acrobat, Illustration, Creative Direction, Graphics, Brochures, Email Marketing, CSS, Direct Mail, Art Direction
Education
Art Institute of Pittsburgh
Bachelor of Science Degree, Graphic Design
Ball State University
Associates Degree, Commercial Art
CNS Hair Designs October 2000 - Present
Price Waterhouse Cooper August 1999 - October 2000
Productivity Point International December 1995 - July 1999
Pacific Bell May 1980 - January 1987
Skills
Hair Loss Solutions, MS Office Suite, Testing, Customer Service, Interior Design, Organizational Design, Accounts Payable, Accounts Receivable, Spreadsheet Design, Human Relations, MCSE, Microsoft Office, Hair Loss, People Skills, Salons, Marketing, Spreadsheets, Inventory Management, Entrepreneurship, Lifestyle, Event Planning, Celebrity, Retail, Small Business, Fashion, Social Media Marketing, Stylists, Glamour, Weddings, Styling, Photo Shoots, Microsoft Certified..., Social Networking, Training, Bridal Showers, Skin Care, Hair Care, Cosmetics, Fashion Shows, Makeup Artistry, Cosmetology, Hair Extensions
Education
Hayward College of Cosmetology 1987 — 1988
Cosmetology/Cosmetologist, General
Diablo Valley College 1979 — 1985
Business Administration and Management, General
CECO July 2006 - Present
International Education Corporation January 2002 - June 2006
EDMC July 1997 - January 2002
Art Institute of Fort Lauderdale 1997 - 2002
New Orleans Free School August 1994 - January 1997
Productivity Point International January 1992 - March 1995
Peace Corps January 1990 - August 1992
MTV Networks August 1988 - January 1990
Education
Arizona State University 1984 — 1988
Davis Polk & Wardwell April 2007 - Present
Dewey Ballantine LLP July 2005 - April 2007
O'Melveny & Myers LLP September 2002 - July 2005
O'Sullivan Graev & Karabell September 2000 - September 2002
Productivity Point International December 1994 - September 2000
Skills
E-learning, Outlook, Captivate, Microsoft Office, Excel, PowerPoint, Word, Documentation, Adobe Acrobat, Visio, Public Speaking, Software Training, Access, Editing, Lotus Notes, Instructional Design, Staff Development, Customer Relations, Problem Solving, Writing, Curriculum Development, HTML, Windows, Coaching, Document Management, Teaching, Instructor-led Training, Microsoft Word, Hands-on Training, Software Documentation, Troubleshooting, Knowledge Management, E-Learning, Microsoft Excel
Education
Baruch College, City University of New York (CUNY) 1991 — 1994
BBA, Computer Information Systems
Hobsons March 2006 - Present
Tuition Management Systems 2003 - 2006
Interwise 2001 - 2003
Productivity Point International 1995 - 2001
Mutual Manufacturing and Supply Company January 1992 - May 1994
Skills
Sales Management, SaaS, Consultative Selling, New Business Development, Key Account Management, Account Management, CRM, Salesforce.com, Channel, Lead Generation, Solution Selling, Start-ups, Professional Services, Enterprise Software, Selling, Team Building, Marketing Strategy, Cold Calling, Marketing Communications, Negotiation, Sales Process, Team Leadership, Public Speaking, Business Development, Marketing, Management, Email Marketing, Sales, Strategic Partnerships, Sales Presentations, Strategic Planning, Direct Sales, Strategy, Competitive Analysis, Product Marketing, Leadership, B2B, Customer Retention, Product Management, Online Advertising, Market Research, Training, Online Marketing, Sales Operations, Contract Negotiation, Recruiting
Education
Bowling Green State University 1988 — 1992
Bachelor's Degree, Business Administration
Buzzfire, Inc. August 2012 - Present
Positron Corporation September 2011 - May 2012
The Jay Group March 2011 - October 2011
GSP Marketing January 2008 - March 2011
Hubbard One February 2007 - February 2008
Thomson Elite January 2003 - March 2007
Akibia Consulting January 2001 - October 2001
Xpedior April 1999 - December 2000
Eclipse Information Systems 1998 - 1999
Productivity Point International April 1996 - May 1998
Skills
New Business Development, Account Management, Leadership, Marketing Strategy, Strategic Planning, B2B, CRM, Customer Service, Product Marketing, Salesforce.com, Networking, Sales Process, Solution Selling, Direct Sales, Selling, Sales, Management
Education
Benedictine University 1990 — 1993
Bachelor's degree, International Business and Economics
Northern Virginia Community College July 2015 - Present
Independent Contractor July 2012 - May 2014
Naval Hospital Camp Lejeune May 2010 - May 2012
MxSecure, Inc. August 2008 - December 2010
Data Systems & Solutions September 2001 - April 2003
Productivity Point International November 2000 - June 2001
Skills
Medical Transcription, Microsoft Certified..., Medical Coding, Microsoft Office
Education
Northern Virginia Community College 2014 — 2017
Nursing Student
Central Washington University 1989 — 1991
Bachelor of Science (B.S.), Marketing/Marketing Management, General
WOR(l)D GN June 2015 - Present
VSP-Tech October 2007 - August 2015
MOTOROLA Inc March 2005 - September 2007
Motorola Canada Inc May 2001 - July 2005
Productivity Point International December 2000 - May 2001
SKYSYSTEMS Ltd. June 1996 - November 2000
Belarussian Politechnic Academy June 1996 - June 1997
AUTO TECHNIQUE COLLEGE July 1992 - June 1996
Skills
Product Management, Negotiation, Process Improvement, Brand Management, Telecommunications, Management, Marketing, Vendor Management, Mobile Devices, Networking, Customer Satisfaction, Software Documentation, Databases, Technical Support, Troubleshooting, SQL, Integration, System Administration, Agile Methodologies, Servers, Testing, Windows Server, System Deployment, Wireless, Microsoft SQL Server, Quality Assurance, Web Applications, Test Planning, User Acceptance Testing, Unix, CMMI, ITIL, International Relations, Team Leadership, Change Management
Education
McGill University 2004 — 2005
International Business
McGill University 2001 — 2004
Certificate, Proficiency in English
Université de Montréal 2000 — 2000
French classes, French classes
Belarusian State University 1992 — 1996
PhD, Physics
Belarusian State University 1986 — 1992
Master and Bachelor combined, Physics
University of Central Missouri January 2005 - Present
Knowledge2ideas January 2002 - Present
West Central Missouri Workforce Investment Board July 2009 - January 2013
Solution Infusion February 2004 - September 2009
ISSA-KC January 2005 - December 2006
InfraGard Kansas City 2005 - 2006
ISSA-KC 2002 - 2004
PC University 1999 - 2001
Productivity Point International 1998 - 1999
Empower Trainers & Consultants 1995 - 1997
Skills
Workforce Development, Educational Consulting, Teaching, Customer Relations, Community Outreach, Organizational..., Customer Service, Adult Education, Program Development, Program Management, Non-profits, Leadership Development, Training, Strategic Planning, Project Planning, Management, Leadership, Curriculum Development, Career Counseling, Business Development, Public Speaking, Staff Development, Fundraising, Grant Writing, Coaching, Volunteer Management, Instructional Design, Resume Writing, Conflict Resolution, Higher Education, Grants, Team Building, Career Development, Policy, Event Planning, Employee Training, Workshop Facilitation, Supervisory Skills, Community Development, Time Management, E-Learning, Curriculum Design, Student Affairs, Social Networking, Interviews, Proposal Writing, Recruiting, Executive Coaching, Public Relations, Administration
Education
Baker University 1996 — 1998
BS, Management
The University of Kansas 1995 — 1997
Insights Institute
Insights Institute
Xerox January 2009 - Present
Xerox Global Services January 2004 - January 2009
Xerox Connect May 1998 - December 2003
Productivity Point International December 1995 - May 1998
Executrain November 1994 - November 1995
The RIght Way Computer Training School November 1993 - September 1994
South Bay Medical Group August 1991 - September 1994
United States Air Force, Civil Service March 1988 - June 1990
McDonnell Douglas Astronautics Company January 1985 - January 1988
AT&T March 1981 - December 1982
Skills
Document Management, Managed Print Services, Change Management, Business Process..., Business Analysis, Six Sigma, Leadership Development, Project Management, Training, Outsourcing, Account Management, Process Improvement, Strategy, CRM, Program Management, Vendor Management, Service Delivery
Education
Florida Institute of Technology 1987 — 1991
Master’s Degree, Electrical Engineering - Electromagnetic Theory
Georgia Institute of Technology 1979 — 1984
Bachelor’s Degree, Electrical Engineering
Abbott Laboratories November 2009 - Present
Motorola 2001 - 2007
GATX 1998 - 2000
Productivity Point International 1997 - 1998
Skills
Business Analysis, Cross-functional Team..., Project Management, Vendor Management, Process Improvement, Business Process..., PMP, SDLC, Software Project..., Program Management, Leadership, PMO, Change Management, Project Portfolio..., ERP, Requirements Analysis, Integration, Testing, Management, Requirements Gathering, Portfolio Management, Outsourcing, Visio, Business Process, Software Development, Pharmaceutical Industry, IT Strategy
Education
Dominican University 2008 — 2010
Masters, Organizational Leadershi
University of Illinois at Chicago
World Wide Network Solutions, Inc. August 1996 - Present
Productivity Point International 1996 - 2002
Productivity Point International 1996 - 2002
Teknology Education Center 1996 - 1997
Skills
Citrix, Virtualization, Cloud Computing, VDI, SaaS, Xen, Online Backup, Windows Server, Offsite Backup, Servers, XenDesktop, Backup & Disaster..., Active Directory, Microsoft Technologies, Application..., Storage Area Networks, Hyper-V, Citrix Certified..., Microsoft Exchange, Technical Support, Disaster Recovery, Citrix Certified..., Managed Services, Hosted Services, IaaS, Instructor-led Training, XenServer, IT Solutions, Sales, Enterprise Architecture, DaaS, Hosted Desktops, Marketing, Customer Satisfaction, New Business Development, Customer Service, Network Architecture, Training, Training Delivery, Technical Training, Networking, Data Center, Information Technology, Consulting, Infrastructure, VMware, Management, Leadership, Strategic Planning, Enterprise Software
Education
Arizona State University
Wells Fargo February 2015 - Present
Haesemeyer Consulting October 2013 - February 2015
AAA NCNU April 2010 - April 2012
CSAA Insurance Group April 2007 - March 2010
CSAA Insurance Group April 2004 - March 2007
Deloitte September 1999 - May 2002
A.T. Kearney September 1997 - September 1999
Productivity Point International October 1991 - July 1995
Skills
Product Management, Strategy, Business Strategy, Strategic Planning, Marketing Strategy, Business Development, Business Planning, Segmentation, Product Development, Change Management, Competitive Analysis, Competitive Intelligence, Management, Business Process..., Program Management, Project Planning, Corporate Communications, Organizational Design, Sales Operations, Sales, Strategic Financial..., Pricing Strategy, Go-to-market Strategy, Financial Planning, Stakeholder Management, Project Portfolio..., Industry Analysis, Sales Process, Team Facilitation, Strategic Leadership, Management Consulting, Corporate Strategy..., Employee Training, Contact Management, Financial Modeling, Sales Effectiveness, Project Management, Cost Reduction..., Performance Management, Balanced Scorecard
Education
University of Michigan - Stephen M. Ross School of Business 1995 — 1997
Master of Business Administration (M.B.A.)
Carleton College 1987 — 1991
Bachelor's Degree
Follett School Solutions August 2009 - Present
Various Companies 2002 - 2009
Braun Consulting 1997 - 2002
Productivity Point International 1994 - 1997
Skills
Solution Selling, Not for Profit, Retail, Government, Account Management, New Business Development, Business Development, Sales Management, Sales Process, Team Building, CRM, Strategic Planning, Sales, Leadership, Management, Business Intelligence, Sales Operations, Salesforce.com, Strategic Partnerships, Negotiation, Strategy, Direct Sales, Selling
Education
DePaul University 1990 — 1994
Business Administration
Marist 1986 — 1990
MACFADDEN October 2011 - Present
Craig Technologies August 2007 - April 2011
Grand Circle Travel June 2006 - July 2007
Hollister Associates 2006 - 2006
Boston University 2004 - 2006
KT Consulting, Inc 2003 - 2004
NASA Headquarters February 1999 - January 2003
D&R International 2003 - 2003
Productivity Point International 2000 - 2003
PPI-Gestalt 2000 - 2003
Skills
Social Media, Instructional Design, Editing, Technical Writing, Training, Content Management, Content Development, Web Content, E-Learning
Education
Boston University 2004 — 2006
William & Mary
NetApp September 2014 - Present
Atlantis Computing March 2014 - September 2014
Dell August 2012 - March 2014
Citrix August 1999 - February 2012
Productivity Point International 1997 - 1999
Skills
Citrix, Salesforce.com, SFDC, Pipeline Analysis, Application..., VDI, Wyse, Resellers, VARs, ISV, Bus Dev, New Channel Development, Channel Optimization, Sales Enablement, Cloud Computing, Virtualization, CRM, Data Center, Enterprise Software, Security, Product Development, SaaS, Channel Partners, Solution Selling, Strategic Partnerships, Sales Process, Strategy, Storage, Complex Sales, Integration, Channel Sales, Management, Sales Operations, Cross-functional Team..., Leadership, Sales, Selling
Education
Florida Atlantic University
Main Line Health October 2008 - Present
Mainline Health October 2002 - October 2008
Reliance insurance Company 2000 - 2003
Productivity Point International 2000 - 2001
Skills
Disaster Recovery, EHR, EMR, HIPAA, Healthcare, Healthcare Information..., Healthcare Management, Hospitals, Networking, Process Improvement, Project Management, Software Documentation, Visio
Education
Bloomsburg University of Pennsylvania 1992 — 1997
Bachelor of Arts (BA)
T. Mark Fay Consulting, Inc. March 2015 - Present
GreenBridge Financial Solutions, LLC July 2014 - Present
HP Software May 2013 - July 2014
Hewlett-Packard October 2008 - May 2013
Hewlett Packard Software & Solutions March 2007 - November 2008
Knightsbridge Solutions LLC May 2006 - March 2007
Knightsbridge Solutions LLC February 2004 - March 2006
TONIC Design Studios January 2001 - February 2004
Chicago Reader 1999 - 2001
Productivity Point International 1998 - 1999
Skills
Business Intelligence, VBA, Reporting & Analysis, Business Analysis, Business Process, Integration, Change Management, Consulting, Business Planning, Analytics, Business Strategy, Program Management, IT Strategy, Project Management, Cloud Computing, CRM, Management Consulting, Enterprise Software, Team Building, Strategy, Management, Cross-functional Team..., Product Management, Salesforce.com, Salesforce.com..., salesforce.com Reporting, SFDC, Process Improvement, Requirements Analysis, ERP, Professional Services, Data Analysis, Solution Selling
Education
Columbia College Chicago 2003 — 2003
City Colleges of Chicago-Wilbur Wright College 1992 — 1993
University of Chicago 1984 — 1988
Hitachi Consulting May 2001 - Present
Women of Faith 1996 - 2001
Productivity Point International January 1994 - November 1996
Foundation for Medical Care 1988 - 1994
CIGNA Healthcare July 1985 - April 1988
KPMG June 1983 - June 1985
Skills
Team building, Team Building, IT Strategy, Business Analysis, Business Intelligence, Management Consulting, Business Process..., Process Improvement, Vendor Management, Team Management, SaaS, Budgets, Telecommunications, ERP, Strategy, IT Management, Integration, Program Management, Enterprise Architecture, CRM, Business Transformation, PMO, Professional Services
Education
Biola University 1979 — 1983
BS, Business Administration, Accounting
Latham & Watkins June 2009 - May 2011
Latham & Watkins October 2005 - June 2009
Productivity Point International 1993 - 2003
Tisoft 1991 - 1992
Education
Marymount University 1985 — 1987
MA, Human Resource Development
George Mason University 1977 — 1982
BA, Theater Arts
SJG Communications November 2003 - Present
Pearson Reid London House April 2002 - October 2003
Venture Marketing January 2000 - February 2002
CADDI, Inc. November 1998 - January 2000
Productivity Point International February 1998 - July 1998
Hewitt Associates October 1997 - February 1998
Skills
Creative Direction, Marketing Strategy, Integrated Marketing, Content Development, Content Strategy, Digital Marketing, Strategy, Web Design, Online Marketing, SEO, Direct Marketing, Copywriting, Marketing Management, Leadership, B2B, Project Management, Account Management, Multi-channel Marketing
Education
Calvin College 1992 — 1996
BA, Education, Mathematics, Music
Timothy Christian High School
Baxter International Inc. January 2011 - Present
Baxter International Inc. September 2008 - January 2011
Baxter International Inc. June 2007 - August 2008
CVS/Caremark December 2004 - May 2007
CVS/Caremark 2002 - December 2005
Productivity Point International 2000 - 2002
Skills
Cross-functional Team..., Healthcare, Account Management, Direct Sales, Supply Chain Management, Marketing Strategy, Marketing Management, Pharmaceuticals, PBM, Inside Sales, Logistics, Healthcare Marketing, MS Project, Marketing Process, Product Marketing, Product Strategy, Operations, Supply Chain Operations, Pharmaceutical Industry, Marketing, Sales, Leadership, Process Improvement, Management, Team Building, Training, Program Management, Product Management, Corporate Social..., Networking
Education
DePaul University 2013 — 2014
Certificate in Project Management- PMI
Quinlan School of Business, Loyola University Chicago 2003 — 2007
MBA, Marketing
Marquette University 1995 — 1999
Bachelor of Arts (B.A.), Business- Marketing
APEX Analytix July 2003 - Present
I/Tech Services 2001 - 2003
Productivity Point International 1999 - 2001
Cedalion Education April 1997 - September 1999
ADP 1989 - 1997
Skills
Salesforce.com, SaaS, Solution Selling, Lead Generation, Account Management, Complex Sales, Sales Management, Sales Process, New Business Development, Enterprise Software, Strategic Partnerships, Professional Services, Demand Generation, International Sales, Enterprise Solution..., Cloud Computing, Forecasting, CRM, Sales, Channel Partners, Business Process..., Marketing Strategy, Process Improvement, Competitive Analysis, Channel
Education
Appalachian State University 1982 — 1986
BS-Communications, Public Relations & Marketing
Los Alamos National Laboratory June 2005 - Present
Center for Nonproliferation Studies September 2003 - May 2005
Productivity Point International 1992 - 1998
Skills
Managing Editor of the..., Nuclear Proliferation, Policy Analysis, Foreign Policy, International Relations, International..., Research, International Security, National Security, Data Analysis, Program Evaluation, Science, Mathematical Modeling, Public Policy, Weapons of Mass..., Government, Nuclear, Program Management, Analysis, Policy, Statistics, Intelligence Analysis, Technical Writing, Intercultural..., Politics, Diplomacy, Intelligence, Environmental Awareness, Program Development, Editing, Community Development, Computer Science, Grants, Proposal Writing
Education
Middlebury Institute of International Studies at Monterey 2003 — 2005
MS, Nonproliferation Policy, Russian
University of Kansas 1999 — 2002
MA, English Literature and Theory
Georgetown University 1986 — 1990
BA, English Lit and Russian
Pembroke Hill School 1982 — 1986
HS
Columbia Forest Products January 2013 - Present
Columbia Forest Products September 2008 - Present
Team Oregon 2005 - June 2015
Columbia Forest Products September 1999 - September 2008
Productivity Point International 1997 - 1999
Crystal Information 1996 - 1997
Microware Eductation Centers 1994 - 1996
US Navy 1986 - 1991
Skills
Project Management, Management, System Administration, Storage Area Networks, SharePoint, Data Center, Security, Disaster Recovery, Architecture, Troubleshooting, Windows, Microsoft SQL Server, User Training and..., Strategic Information..., Enterprise Content..., Compliance, LEAN Knowledge Worker, IT Governance, Governance, SAN, Strategic Information, Team Leadership, Customer Service, Leadership, Process Improvement, Program Management, Cloud Computing, Microsoft Office
Education
University of Oregon 2010 — 2012
MS
Eastern Oregon University 2008 — 2009
BS
The Cleveland Clinic April 2011 - Present
Elyria EMH Regional Medical Center May 2009 - Present
Lockheed Martin June 2008 - July 2008
Key Bank July 2007 - March 2008
Merrill Lynch May 2003 - March 2007
Ferro Corporation August 2002 - April 2003
Ferro Corporation September 2000 - August 2002
Productivity Point February 2000 - July 2000
Productivity Point International January 2000 - July 2000
Ernst & Young March 1998 - September 1999
Education
Cuyahoga Community College 1977 — 1990
Johns Hopkins University March 2009 - Present
Johns Hopkins University September 2003 - June 2009
Productivity Point International 2003 - 2003
Spiritech, Inc. 2000 - 2003
W. C. McQuaide, Inc. 1998 - 2000
Enterprise Development Company 1994 - 1998
Skills
Instructional Design, Distance Learning, Online Course Design, Instructional Technology, E-Learning, Adult Education, Higher Education, Educational Technology, Learning Management, Blended Learning, Curriculum Design, Curriculum Development, Captivate, Learning Management..., Camtasia, Multimedia, Needs Analysis, Faculty Development, Blackboard, Sakai, Adjunct Faculty..., Teaching, Courses, Workshop Facilitation, ADDIE
Education
Drexel University 2008 — 2010
Master of Science, Higher Education Administration & Organizational Management
University of Maryland University College 2004 — 2007
Bachelor of Science, Legal Studies
Pennsylvania Highlands Community College 1998 — 2002
Associate of Applied Science, Computer Information and Communications Technologies
JPMORGAN Chase February 2015 - Present
JPMORGAN Chase March 2013 - Present
Chase Paymentech April 2008 - March 2013
Chase Paymentech August 2005 - March 2008
Americo Financial Life and Annuity Insurance Company August 2000 - November 2004
Productivity Point International 1997 - 2000
Skills
Vendor Management, Leadership, Disaster Recovery, Windows, Technical Support, Executive Management, Help Desk Support, SDLC, IT Management, Process Improvement, Business Analysis, Data Center, ITIL, Project Management, Team Leadership, Team Building, Management, Enterprise Software
Education
Florida Institute of Technology
B.A. Business Admin, CIS
The University of New Mexico
JP Learning Associates 2002 - Present
Productivity Point International 1992 - 2001
Skills
Leadership Development, Training Delivery, Instructional Design, Organizational...
Education
Bowling Green State University 2003 — 2004
M.O.D., Organization Development
University of Notre Dame 1988 — 1992
B.B.A., Marketing
Display Pack Inc December 2010 - Present
Display Pack March 2005 - December 2010
Display Pack September 2001 - March 2005
Cascade Engineering February 2001 - September 2001
Productivity Point International August 2000 - February 2001
Display Pack Inc April 1996 - August 2000
Skills
Folding Cartons, Packaging, Offset Printing, Continuous Improvement, Manufacturing, Digital Printing, Lean Manufacturing, Sales Management, Product Development, Food Packaging, Process Improvement, Packaging Engineering, Cross-functional Team..., Consumer Products, Injection Molding
Education
Cornerstone University 2000 — 2004
Business Management
Chemtech Plastics Inc October 2010 - Present
Chemtech Plastics Inc. February 2000 - April 2011
Productivity Point International 1998 - 2000
Milwaukee Public Schools 1994 - 1998
Skills
Manufacturing, Problem Solving, Troubleshooting, Strategic Planning, Product Development, Process Improvement, Continuous Improvement, Lean Manufacturing, Operations Management, Team Building, Microsoft Office, ERP, Supply Chain Management, Customer Relations, Purchasing, Inventory Management, Team Leadership, Cost Reduction, Supply Chain, Customer Service, Excel, Planning, Logistics, MRP, Plastics, Project Planning, Six Sigma, SPC
Education
Cardinal Stritch University 1996 — 1998
MSE, Computer Education
University of Wisconsin-Whitewater 1989 — 1993
BSE, Elementary Education Minor History
Complete Business Solutions OwnerBusiness Productivity Group1985 - 2004
HealthCare Automation 1985 - 2004
The Training Center 1985 - 2004
Productivity Point International 1985 - 2004
West Coast Computer Centers 1982 - 1985
National Semiconductor 1977 - 1981
US Army September 1974 - September 1977
Skills
Direct Sales, New Business Development, Public Speaking, Strategic Planning, Sales Management, Social Media Marketing, Team Building, Sales, Project Management, Contract Negotiation, Marketing, Entrepreneurship
Education
California State University, Fresno
Advent Software May 2009 - Present
USinternetworking February 2001 - August 2004
Productivity Point International February 1999 - January 2001
Skills
Datacenter..., Datacentres, Dell PowerEdge Servers, Dell Computers, Dell OpenManage, Dell PowerVault, Dell Workstations, Arcserve, Microsoft SQL Server, Cloud Computing, Cloud Storage, Tape Libraries, Tape Management, Tape Backup, 2008 R2, 2008 Administration, Systems Management..., Win 2003
Education
California State University-Los Angeles 1993 — 1999
Bachelor of Business Administration (BBA), Sociology
UC Berkeley 1993 — 1996
HSBC June 2006 - Present
Citigroup April 1997 - June 2006
Productivity Point International August 1994 - April 1997
Seton Hall University August 1992 - July 1994
Skills
Employee Engagement, Human Resources, Leadership, Management, Performance Management, Personnel Management, Recruiting, Succession Planning, Talent Management, Training, Banking, Financial Services, Restructuring
Education
Seton Hall University 1992 — 1994
Master of Business Administration (MBA), Business Administration and Management, General
Aston University 1988 — 1992
Bachelor of Science (BS), Managerial Studies
Shaw University August 2015 - Present
The Body Shop (L'Oreal) April 2013 - Present
Jackson Hewitt January 2013 - Present
The Body Shop 2013 - 2015
The Body Shop 2013 - 2015
Dollar General July 2008 - November 2011
Fidelity Investments September 2006 - June 2008
Sprint Nextel March 2003 - August 2006
Productivity Point International August 1999 - February 2003
Skills
Employee Relations, Succession Planning, Performance Management, Recruiting, Human Resources, HRIS, Onboarding, Talent Acquisition, Training, Leadership Development, Coaching, Benefits Administration, Strategic Planning, New Hire Orientations, Customer Satisfaction, Personnel Management, Retail, Interviews, Employee Training, Budgets, Leadership, Talent Management, Management, HR Policies, Employee Benefits, Applicant Tracking..., College Recruiting, Tax Preparation, Hiring, Commitment to Customer..., Deferred Compensation
Education
Auburn University
Bachelor, Aerospace Engineering
Columbia Southern University
MBA, Human Resources Management
County of Ottawa September 2013 - Present
County of Ottawa December 2005 - September 2013
HDI June 2008 - June 2012
Pfizer Global Manufacturing September 1998 - December 2005
Productivity Point International July 1995 - September 1998
Skills
ITIL, Team Leadership, Process Improvement, Project Management, Troubleshooting, Software Documentation, Technical Support, Customer Service, Service Desk, Microsoft Office, IT Service Management, IT Management, Management, Windows 7, Strategic Planning, Databases, Windows, Change Management, Training, System Administration, Microsoft Excel
Education
Capella University 2005 — 2007
MS, Information Technology
University of Michigan 1987 — 1992
BA, Psychology, Education
Index Computers January 2000 - Present
Denning Computers 1999 - 2001
Productivity Point International 2000 - 2000
TCI Training Centers, Inc. 1995 - 1997
Totino-Grace High School 1977 - 1979
Skills
Teaching, Public Speaking, Coaching, Leadership Development, Outlook, Hands-on Training, PowerPoint, Training Delivery, Microsoft Office, Microsoft Excel, Instructor-led Training, Instructional Design, Access, Training, Organizational...
Education
Augsburg College 1972 — 1976
BA, Physical Education
Claremont High School 1969 — 1972
Physical Education Teaching and Coaching
American Recruiting & Consulting Group (ARC) July 2008 - Present
Golf Fit January 2003 - Present
Incepture Inc. a subsidiary of Blue Cross Blue Shield of FL August 2004 - January 2008
Productivity Point International January 1990 - December 2003
Education
Florida State College at Jacksonville
Jacksonville University
PNC March 2014 - Present
PNC Financial Services December 2010 - March 2014
Fifth Third Bank February 2009 - December 2010
Fidelity Investments - Retirement Services April 2007 - December 2008
Fidelity Investments - Enterprise Processing 2005 - 2007
Fidelity Investments - Systems Company May 1995 - April 2005
Productivity Point International 1994 - 1996
Hay Management Consultants 1993 - 1995
Skills
Career Development, Project Management, Technology Needs..., Instructional Design, Performance Consulting, Needs Analysis, Leadership Development, Succession Planning, Talent Management, Organizational..., Performance Improvement, Performance Management, Leadership, Management, Training, Training Delivery
Education
Xavier University 2007 — 2009
MED, Human Resource Development
Clarion University of Pennsylvania 1983 — 1987
BS, English Education
ADACO, Inc April 2008 - November 2008
KIDSPEACE, Inc June 2006 - October 2007
THE BON-TON September 2003 - June 2006
IBM Global Services June 1997 - July 2002
Productivity Point International June 1996 - June 1997
Education
Northampton Community College 2002 — 2003
Specialized Diploma, Website Design and Development
Eden Theological Seminary 1979 — 1983
Catawba College 1977 — 1979
B.A, Business Administration and Psychology
Northampton County Area Community College 1975 — 1977
A.A, Business Administration
Health Network Laboratories July 2015 - Present
Health Network Laboratories November 2010 - Present
Summit Hill GAR Cemetery 2007 - Present
Black Diamond Entertainment Company 1991 - Present
Times News February 2003 - July 2015
Manpower 2010 - 2010
Crayola 2010 - 2010
OCLC October 2005 - September 2009
Productivity Point International October 1993 - October 2005
CGI 1989 - 1991
Skills
Instructor-led Training, Software Documentation, XML, Team Leadership, Web Development, Project Management, Public Speaking, HTML, Training, Software Development, Strategic Planning, Curriculum Design, Managing Others, Providing Feedback to..., Internal Communications, Newsletter Production, News Writing, Technical Writing, Article Writing, Software Engineering, Database Development, Business Process..., Website Development, Coaching Staff, Supervisory Experience, Magicians, Hypnosis, Creative Problem Solving, Operations Research, Special Events..., Entertainment Consulting, Editing, Magazine Layout Design, Microsoft Office..., Public & Private Sectors, Newsletters, Healthcare Information..., Web Design, Needs Analysis, SQL, Creative Writing, Event Planning, Customer Service, Microsoft SQL Server, JavaScript, Salesforce development, Apex Programming, Force.com, JQuery, SQL Server Integration...
Education
Bloomsburg University of Pennsylvania 1985 — 1989
BS Computer Science, Operations Research, Mathematics
Big Lots March 2002 - Present
Meritage Technologies 1996 - 2002
Productivity Point International 1995 - 1996
Skills
Requirements Gathering, Business Intelligence, Business Analysis, SDLC, Visio, Business Process, Leadership, Process Improvement, Retail, Requirements Analysis
Education
Central Michigan University 1992 — 1995
MSA
Park University 1989 — 1992
BA
Bowling Green State University 1983 — 1984
St. Olaf College February 2013 - Present
St. Olaf College June 2012 - January 2013
Waukesha County Technical College November 2011 - June 2012
University of Wisconsin Milwaukee September 2011 - June 2012
University of Minnesota May 2011 - August 2011
Bethany Lutheran College September 2010 - May 2011
Augsburg Fortress Publishers June 2010 - August 2010
St. Luke's Lutheran Church December 2003 - July 2009
Comstock Valuation Advisors May 2003 - November 2003
Productivity Point International August 2000 - April 2002
Skills
Cataloging, Metadata, Reference Services, Library, Serials, Electronic Resources, Digital Libraries, Research, Information Retrieval, Information Literacy, Digitization, Special Collections
Education
University of Wisconsin-Milwaukee 2010 — 2012
MLIS, Library and Information Science
University of Cincinnati 1997 — 2003
M.M., Music History
Central College 1993 — 1997
B.A., Music
Garner-Hayfield High School
LMS Medical Systems 2006 - 2008
Lafarge Canada Inc 2001 - 2005
Pyderion Contact Technologies 1999 - 2001
Productivity Point International 1998 - 1999
Education
Concordia University
BCom
Microsoft Education Center
MCSE
Mashdraggin March 2009 - Present
Clear Channel Communications, Inc June 2008 - February 2009
Resource Data Inc June 2005 - November 2007
Trust Company of the West August 2004 - January 2005
Nestlé USA March 1999 - July 2002
Interim Technologies November 1998 - February 1999
Productivity Point International August 1996 - January 1997
Skills
Digital Media, Social Media, Node.js, JavaScript, jQuery, jquery ui, C#, .NET, ASP.NET, VB.NET, VBA, Visual Studio, Visual Basic, HTML, CSS, Graphic Design, Web Applications, Microsoft SQL Server
Education
Ambassador University 1994 — 1996
La Canada High School
The University of Texas at San Antonio
Trinity University
Coldwell Banker Upton-Massamont Realtors Academic Assistants SupervisorSmith CollegeFebruary 2010 - Present
Self Employed December 1998 - Present
Uplinc 2001 - 2006
Productivity Point International 1994 - 1998
CPCE 1994 - 1998
Lanier Worldwide 1994 - 1995
Xerox Corporation 1988 - 1994
Skills
PowerPoint, Lotus Notes, Microsoft Office, Event Planning, Customer Service, Networking, Microsoft Excel
Education
Central Connecticut State University 1990 — 1995
BA, Communications
Corporate Balance Concepts September 2004 - Present
The Masie Center 2001 - 2003
KnowledgePlanet 2000 - 2001
Productivity Point International 1996 - 2000
A. C. Nielsen 1979 - 1995
Skills
Executive Coaching, Emotional Intelligence, Personal Development, Change Management, Organizational..., 360 Feedback, Training & Development, Speaking/Presenting, Relationship Development, Leading People & Teams, Leadership Development, Executive Development, Mission & Five Year Plan, Optimizing..., Strategic Focus/Thinking, Health Optimization..., Work & Life..., Stress..., Career Planning, Family/Personal..., 360 Feedback Coaching, Designing 360 Feedback..., 360 Feedback Interviews..., Quality Assurance...
Education
DePaul University
Masters -- Facilitating Individual & Organizational Learning, Development, & Change
DePaul University
Bachelors, Business and Marketing
DePaul University
Organizational Development Certificate
Weatherhead School of Management at Case Western Reserve University
Experiential Learning Theory & Practice Certificate
Weatherhead School of Management at Case Western Reserve University
Appreciative Inquiry Certificate in Positive Business and Society Change
Weatherhead School of Management at Case Western Reserve University
Developing Leadership through Emotional/Social Intelligence Certificate
Emotional and Social Competency Inventory Certification -- Hay Group
TRACOM -- Social Styles Certification
Coaches Training Institute -- Graduate
Graduate of Second City Improv -- Chicago, IL 2014 — 2015
Tennis Shark January 2003 - Present
OneWest Bank January 2011 - December 2011
Assurant Specialty Property September 2005 - January 2010
Gateway June 2003 - May 2004
Gateway June 2000 - May 2003
Gateway June 1999 - May 2000
Productivity Point International January 1998 - May 1999
ExecuTrain Corporation January 1996 - January 1998
ExecuTrain March 1994 - January 1996
Education
California State University-Long Beach 1988 — 1993
BA, Speech Communications/Marketing
North American Data Centers August 2014 - Present
Avison Young Commercial Real Estate February 2012 - August 2014
Grubb & Ellis July 2009 - February 2012
Jones Lang LaSalle July 2008 - July 2009
The Staubach Company January 2003 - July 2008
Media Matters January 1999 - January 2003
Productivity Point International January 1994 - September 1997
Skills
Self motivated, Achievement oriented, Organized, Microsoft Office..., Management, Result Oriented, Training, Corporate Real Estate, Marketing, Marketing Communications, Leases, Tenant Representation, Tenant, Lease Negotiations, Lease Administration, Real Estate Economics, Brokerage
Education
Villanova University 1987 — 1988
Classes towards Master's of Business Administration
Bradley University 1982 — 1986
BS, Marketing
Fyzical Therapy & Balance Centers - Naperville September 1994 - Present
Picture Perfect Scrapbooking Rental Home 2004 - Present
Hands On Technology Inc. December 2013 - March 2014
WorkSpace WorkOuts 2011 - December 2013
Geneva Physical Therapy February 1998 - September 1999
Munson Marine January 1996 - February 1998
Productivity Point International January 1995 - December 1995
Applied Systems May 1992 - December 1994
Elmhurst Memorial Hospital June 1988 - August 1994
Moran Equipment Corporation October 1989 - May 1992
Skills
Physical Therapy, Sports Medicine, Rehabilitation, Treatment, Orthopedic, Spine, Healthcare, Pain Management, Manual Therapy, Musculoskeletal, Fitness, Shoulder, Sports Injuries, Overall Wellness, Wellness, Low Back Pain, Knee, Athletics, Clinical Research, Injury Prevention, Home Care, Pilates, Rehabilitation..., Kinesio Taping, Headaches, Chronic Pain, Strength Training, Orthopedics
Education
Marquette University 1984 — 1988
Bachelor of Science, Physical Therapy
Eastern Illinois University 1985 — 1989
BS, Business, Management, Marketing, and Related Support Services
CARTER & ASSOCIATES May 2001 - July 2011
solvay 2001 - 2011
Productivity Point International October 1998 - February 2001
SCHAWK ATLANTA April 1995 - September 1998
Skills
Management, Training, Microsoft Excel, Time Management, Budgets
Education
Assured and Associates 2012 — 2012
Certifed Nursing Assistant
Chattahoochee Technical College 2012 — 2012
Career Diploma
City University of New York
Associates of Applied Science
South Carolina State University
Bachelor of Science
PKP Inc - Profound Knowledge Products Inc August 2012 - Present
Austin API, Inc. August 2012 - Present
Cedar Park Plumbing March 2012 - April 2013
US Surface Warehouse, LP April 2011 - January 2012
Hayes Software Systems November 2010 - February 2011
Open My World Therapeutic Riding Center March 2010 - October 2010
Designer Building Solutions September 2001 - January 2010
The Conrad Company February 1999 - August 2001
Productivity Point International June 1995 - February 1999
Kelly-Moore Paints December 1981 - June 1995
Skills
Accounts Receivable, Collections Management, Accounts Payable, Accounting, Customer Service, Excel, Employee Relations, Financial Reporting, Internet, Lotus Notes, Microsoft Office, Social Media, Mentoring, Non-profits, Outlook, Optimization, Quickbooks, Retail, Research, Customer Relations, Problem Solving, Team Building, Tax, Vendor Management, Word, Windows, Yahoo, Microsoft Word, Microsoft Excel, QuickBooks, Nonprofits, GAAP, Auditing, Analysis, Bank Reconciliation, Time Management
Education
Concordia University Texas 1979 — 1980
Round Rock High School 1975 — 1979
RitterAssociates Inc. August 2006 - Present
Net Wave Training February 1998 - November 2004
Productivity Point International December 1994 - December 1997
Education
Bowling Green State University 1970 — 1974
Bachelor of Science, Eniglish, History
R & A Properties, LLC 1999 - Present
Productivity Point International 2000 - 2001
Catapult Software Training (IBM) 1997 - 2000
Holiday Inn 1990 - 1997
Keyence Corp. of America 1994 - 1995
Skills
Microsoft Office, Microsoft Word, Outlook, PowerPoint, Microsoft Excel, Windows, Customer Satisfaction, Accounts Receivable, Customer Service, Customer Relations, Customer Support, Manage Client..., Client Education, Client Counseling, Curriculum Design, Account Management, Accounts Payable, Account Reconciliation, Office Administration, Office Management, Graphic Design, Formatting Documents, CRM, Business Analysis, Software Documentation, Negotiation, Leadership, Sales, Budgets, Strategic Planning
Education
Art Institute of Seattle
PPL Corporation October 2010 - Present
PPL Corporation July 2007 - October 2010
PPLSolutions July 2003 - July 2007
Productivity Point International June 1999 - August 2003
New Horizons Computer Learning Centers October 1997 - March 1999
Skills
ServiceNow, Asset Management, Software Asset..., Training, Microsoft Office, Microstrategy, Databases, ITIL, Project Management, Process Improvement, Visio
Education
Bloomsburg University of Pennsylvania 1990 — 1994
Bachelor of Science (BS), Elementary Education and Teaching
Easton Area High School 1988 — 1990
High School Diploma
City of New York, Human Resources Administration December 2005 - Present
City of New York, Office of Payroll Operations November 2000 - December 2005
City of New York, Financial Information Services Agency March 1999 - November 2000
Productivity Point International May 1997 - February 1999
Skills
Training, Access, MS Project, Project Planning, PowerPoint, Nonprofits, Time Management, Project Management, Business Analysis, Strategic Planning, Microsoft Excel, Budgets
Education
Alfred University
LIU Post
M.S., Accounting
Syracuse University - Martin J. Whitman School of Management
B.S., Marketing/Marketing Management, General
Delta Dental of Illinois Foundation 2008 - Present
Delta Dental of Illinois 2003 - Present
The PTC Group 2000 - Present
Anixter Center 2000 - 2013
Standfast Enterprises USA February 2006 - December 2009
Productivity Point International January 1986 - January 2000
Skills
Strategic Planning, Start-ups, Organizational..., Change Management, Employee Benefits, Management, Employee Relations, Leadership, Nonprofits, Program Management, Budgets, Team Building, Training, Mergers, Management Consulting, Non-profits, Project Management, Performance Management, New Business Development, Staff Development, Leadership Development, Human Resources, Coaching, Healthcare, Process Improvement, Executive Management
Education
University of Chicago Booth School of Business
MBA, Finance, Accounting
Carleton College
BA, Sociology/Anthropology
Liberty Mutual August 2007 - Present
Liberty Mutual January 2007 - July 2007
Liberty Mutual February 2004 - December 2006
Goodwin Procter LLP August 2000 - May 2003
Productivity Point International September 1998 - June 2000
Skills
Organizational..., Organizational Design, Organizational..., Organizational..., Business Process..., Lean Six Sigma, Project Management, Agile & Waterfall..., Contract Negotiation, Building Relationships, Relationship Management, Experienced Business..., Requirements Analysis, Requirements Gathering, Database Design, Relational Databases, Solution Implementation, Software Project..., Software Implementation, Business Intelligence, SQL, Instructional Design, Instructional Technology, Technical Training, Training, Instructional Manuals, Interviewing Subject..., Software Quality..., Software Quality Control, Data Quality, Test Planning, Test Cases, System Testing, Regression Testing, User Acceptance Testing, Subject Matter Experts, Microsoft Office, MS Project, Visio, Testing
Education
Boston University 1995 — 1996
Master of Arts in Psychology, Organizational Development and Training, GPA: 3.78
Emmanuel College 1991 — 1995
Bachelor of Arts in Psychology, Research and Experimental Psychology, GPA: 3.78
YMCA of Greater Boston August 2009 - Present
DPS Training Solutions 2007 - 2009
CompUsa Inc. February 2004 - May 2007
Productivity Point International November 1997 - February 1999
Computer-Ed May 1997 - November 1997
BayBank N.A. 1995 - 1996
Education
Bentley College 1994 — 1996
Graduate Certificate, Human Resources Development
Curry College 1986 — 1990
Bachelor of Arts (BA), Sociology, minors in Education and Psychology, Magna Cum Laud
SecureState June 2015 - Present
Aeon East Japan January 2008 - December 2014
Information Resources, Incorporated March 2003 - October 2007
Productivity Point International May 1995 - March 2003
Skills
Technical Writing, Instructional Design, Technical Support, HTML Scripting, CSS, JavaScript, VBA, Microsoft Office, Editing
Education
Bowling Green State University 1992 — 1994
Masters, English
Oberlin College 1988 — 1992
Bachelor's, English
Quality Back Office Solutions April 2013 - Present
self employed September 2009 - Present
Knowledge Universe August 1992 - March 2001
Productivity Point International 1992 - 2001
Skills
Office Administration, Microsoft Office, Project Management, Microsoft Excel
Education
Calvin College 1988 — 1992
Bachelor of Arts (B.A.), Music
Kennco Manufacturing November 2013 - Present
Kennco Manufacturing 2008 - 2013
KEI Pearson 2002 - 2008
Productivity Point International 1998 - 2002
Skills
Product Development, Sales Management, Manufacturing, Negotiation, Marketing Strategy, Business Development, Team Building, Business Planning, Project Management
Education
Florida State University 1994 — 1998
Bachelor of Science (BS)