Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
Progressive Insurance December 2014 - Present
Safeguard Properties August 2014 - November 2014
Safeguard Properties August 2012 - August 2014
DeVore Technologies July 2010 - August 2012
Planned Parenthood July 2010 - January 2011
Intralot May 2009 - July 2010
Enterprise Consulting Group, Ltd, N.J. September 2008 - May 2009
Ernst & Young February 2007 - May 2007
Cleveland State University August 2004 - May 2007
Sirva Relocation May 2004 - September 2005
Skills
Training, Leadership, Instructor-led Training, Needs Analysis, Instructional Design, Public Speaking, Training Delivery, Management, Blended Learning, E-Learning, Team Building, Microsoft Office, Employee Training, Leadership Development, Adult Education, Learning Management, Time Management, Technical Writing, Learning Management..., Customer Service, Hands-on Training, Coaching, Software Documentation, Organizational..., Career Development, Knowledge Management, Analysis, Knowledge Sharing, Camtasia, SnagIt, Communication Skills, Corporate Training, Thought Leadership, Conflict Resolution, Organizational Learning, Team Leadership, Project Management, Problem Solving, Communication, SAP- Workforce..., SuccessFactors, PeopleSoft, Lectora, Organizational Culture, Adult Learning Theory, Conflict Management, Collaborative Problem..., Culture, Quality Assurance, 70 20 10
Education
Cleveland State University 2001 — 2003
Master of Arts, Communication
Cleveland State University 1997 — 2001
Bachelor of Science, Communication
Visual Risk Technologies September 2013 - Present
Servpro Industries April 2012 - August 2013
Veredus September 2011 - February 2012
Tech One April 2011 - September 2011
IO Data Centers April 2009 - April 2011
Avantia, Inc December 2005 - March 2009
Interlake Steamship September 2008 - 2009
Robert Half Technology December 2003 - December 2005
Progressive Insurance May 2000 - May 2003
National City Bank March 1979 - May 2000
Skills
C#, Requirements Gathering, .NET, Databases, SQL, WCF Services, WPF Development, Silverlight, Application..., Web Development, Data Warehousing, ASP, SDLC, jQuery, JavaScript, Scrum, Business Intelligence, Integration, Web Services, Oracle, SharePoint, VB.NET, Business Analysis, Project Management, Enterprise Architecture, Architecture, Web Applications, AJAX, Vendor Management, Requirements Analysis, Database Design, Visual Studio, Java, IIS, Microsoft SQL Server, Crystal Reports, Agile Methodologies, Cloud Computing, XML, SSIS, Visual Basic, T-SQL, Entity Framework, Visio, HTML, SOA, ASP.NET, Software Development, WCF, SSRS
Education
Cleveland State University 1971 — 1978
BSCIS, Compujter Science, Applied Analytical Mathematics
ERC September 2011 - August 2015
YWCA Greater Cleveland July 2009 - September 2011
YWCA Greater Cleveland July 2008 - July 2009
KeyCorp January 2007 - December 2007
KeyCorp December 2004 - December 2007
KeyCorp September 2000 - December 2004
Progressive Insurance October 1997 - September 2000
Skills
Organizational..., Leadership Development, Talent Management, Training, Onboarding, Leadership, Performance Improvement, Staff Development, Program Development, Coaching, Performance Management, Event Planning, Adult Learning Theory, Human Resources, Instructional Design, Project Management
Education
Cleveland State University 1998 — 2000
Master of Ed, Adult Learning & Development
Kent State University
Bachelor of Science, Elem Education
AmTrust North America November 2014 - Present
Pika Software January 2010 - August 2014
Orange Village August 2013 - November 2013
TeachMed, LLC April 2009 - April 2011
TMW Systems July 2008 - March 2009
Progressive 1998 - 2007
Progressive Insurance 1993 - 1998
Progressive Insurance 1990 - 1993
TRW 1988 - 1990
Skills
Training, Technical Support, Microsoft Office, Microsoft Exchange, Business Process..., Process Improvement, Business Intelligence, Business Analysis, Software Documentation, Project Management, Database Design, Quality Assurance, Testing, Information Technology, Vendor Management, Troubleshooting, Requirements Analysis, Requirements Gathering, Windows Server, Computer Hardware, ERP, Enterprise Software, Cross-functional Team..., CRM, Integration, Disaster Recovery, IT Management, Web Applications, Software Development, Databases, ITIL, Data Warehousing, Enterprise Architecture, IT Strategy, Software Project..., IIS, Cloud Computing
Education
Cleveland State University 1986 — 1990
BS, Computer and Information Science, Minor in Accounting
Catastrophe Management Solutions June 2015 - Present
Freelance Commercial Writing and Social Media Marketing November 2014 - August 2015
SX Discount and Supply, Inc. January 2011 - December 2014
Progressive Insurance March 2001 - September 2014
Skills
Customer Service, Call Centers, Training & Development, Process Improvement, Property & Casualty..., Insurance, Analysis, Problem Solving, Public Speaking, General Insurance, Creative Writing, Underwriting, Microsoft Excel, Online Research, Computer Hardware, Social Media, Negotiation, SEO Copywriting, Microsoft Office, Adobe Creative Suite, Outlook, Social Media Blogging, Debate, Casualty, Liability, Health Insurance
Education
Cuyahoga Community College 2007 — 2007
Associate's degree, Computer Science and Web Design and Development
Cuyahoga Community College 2002 — 2003
Associate's degree, Accounting And Small Business Management
Cuyahoga Community College 1995 — 1995
Federal Forest Ranger Program, Federal Forest Ranger Academy
Cleveland State University 1992 — 1994
BS, Biology/Biological Sciences, General
Garfield Heights High School 1988 — 1992
Progressive Insurance April 2014 - Present
Village of Highland Hills February 2014 - Present
Cleveland State University August 2013 - April 2014
Progressive Insurance June 2007 - August 2013
Progressive Corporation 2003 - August 2013
Progressive Insurance January 2003 - June 2007
Skills
Organizational Learning, Technology Needs..., Vendor Management, Training, E-Learning, Workshop Facilitation, Instructional Design, Instructor-led Training, Adult Education, Performance Management, Needs Analysis, Management, Blended Learning, Coaching, Lectora, Performance Consulting, Captivate, Blackboard, Higher Education, Training Delivery, Learning Management, Team Building
Education
Cleveland State University 2001 — 2003
M.Ed., Adult Learning and Development
Ohio University
BA, Psychology
Hathaway Brown School
Progressive Insurance February 2014 - Present
TMW Systems June 2012 - February 2014
Progressive Insurance October 2011 - June 2012
Nationwide Insurance December 2010 - October 2011
Rosetta April 2010 - October 2010
University Hospitals January 2010 - May 2010
Insurance.com April 2009 - January 2010
CGI July 2008 - April 2009
Insurance.com December 2007 - July 2008
Progressive Insurance December 2003 - November 2007
Skills
C#, C, C++, CSS, VB.NET, Visual C++, Subversion, TFS, iPhone development, Test Automation, SQL, SQL Server 2000-2008, WinForms, ASP.NET, ASP.NET MVC, ASP.NET AJAX, jQuery, JavaScript, HTML, xml, XSLT, .NET, QTP, Mac OS X, Visual Studio, SharePoint, Regular Expressions, Insurance, Healthcare IT, VB6, Perl, PHP, MySQL, Python, Objective-C, iOS, Web Services, COM, Java, Jsp, Relational Databases, WCF, WSS, WSS 2.0, WSS 3.0, Agile, Scrum, Unit Testing, Software Design, Software Architecture
Education
Electronic Technical Institute 1994 — 1996
Associates of Electronic Engineering, Electronic Engineering
Cleveland State University 1993 — 1994
Core Education, Computer Science
EyeMed Vision Care May 2014 - Present
Munich Re July 2009 - May 2014
American Modern Insurance Group June 2008 - July 2009
Progressive Insurance July 2003 - June 2008
Progressive Insurance July 2003 - June 2008
Skills
Property & Casualty..., Insurance, Reinsurance, Underwriting, Risk Management, Financial Risk, Enterprise Risk..., Financial Analysis, SAS, Data Analysis, Pricing, Process Improvement, Actuarial Science, Predictive Modeling, Analysis, Strategy, Risk Assessment, Analytics, Strategic Financial..., Business Process..., Strategic Planning, Finance, Management, Business Analysis, General Insurance, Team Building, Leadership
Education
Cleveland State University 2002 — 2003
MA, Economics
Cleveland State University 1996 — 2000
BBA, Finance
Ganeden, Inc. May 2013 - Present
Progressive Insurance November 2002 - May 2013
Skills
Marketing, Social Media Marketing, Marketing Strategy, Insurance, Customer Retention, Marketing Communications, Social Media, New Business Development, Leadership, Microsoft Office, Workforce Planning, Licensing, Salesforce.com, Press Releases, Customer Relations, Customer Service, Public Relations
Education
Cleveland State University 2009 — 2012
Bachelor, Marketing
American Photo Adventures November 2009 - Present
TechSoft Technology May 1989 - June 2010
Progressive Insurance February 1998 - November 2007
Cleveland Clinic April 1992 - February 1998
TRW Information Networks Division February 1988 - April 1992
Education
Cleveland State University 1974 — 1978
BS
Cuyahoga Community College 1972 — 1975
AS
Progressive Insurance January 2012 - Present
Music Inpsirations, LLC October 2010 - Present
IHM Church August 1993 - Present
Progressive Insurance January 2007 - December 2011
Progressive Insurance June 1996 - January 2007
Cleveland Track Material October 1993 - June 1996
ProMarket January 1983 - January 1993
"CHEMAR" Chemical and Nuclear Manufacturing January 1982 - January 1985
Skills
Enterprise Architecture, Leadership, IT Strategy, Management, Agile Methodologies, Integration, Software Development, ITIL, Process Improvement, SDLC, Requirements Analysis, SOA, TOGAF, Application Architecture, SQL, SharePoint, DB2, Project Management, IT Management, Information Technology, Solution Architecture, Strategic Planning, TFS, Architecture, Technical Leadership, COBIT, C#, Database Design, CMMI, Application Services..., Business Strategy, Entrepreneurship, Problem Solving, Mainframe, Service Management, Archimate, Application Portfolio..., ALM, System Architecture, Software Design, Business Requirements, Processes Development, Bilingual, Marketing Strategy, Small Business, Quality Management, Critical Thinking, ISO 27000, OOP, Mechanical Engineering
Education
Cleveland State University 1995 — 1996
Masters of Computer Science, Information Technology (in progress)
Cracow University of Economics 1989 — 1990
Masters, International Marketing
The "Swietokrzyska" University Of Technology in Kielce, Poland 1983 — 1988
Masters, Mechanical Engineering
Progressive Insurance September 2014 - Present
Progressive Insurance March 2013 - Present
Progressive Insurance March 2013 - September 2014
Progressive Insurance April 2010 - March 2013
Microsoft 2008 - April 2010
IBM May 2007 - November 2008
Datatrak March 2006 - May 2007
Key Bank June 1993 - October 2005
Skills
IT Strategy, Enterprise IT Strategy, Network Architecture, data center architecture, Cloud Computing, private cloud, Operations Management, ITIL, Business Strategy, Enterprise Architecture, Solution Architecture, SOA, Data Center, Virtualization, Architecture, SDLC, System Architecture, Storage Area Networks, Pre-sales, Technical Architecture, Integration, Strategy, TOGAF, IT Service Management, Business Process Design, Consulting, Information Security, Identity Management, Business Analysis, Networking, Distributed Systems, Network Security, Private Cloud, VMware
Education
Cleveland State University 1988 — 1992
BSIE, Industrial Engineering/Operations Research
The MetroHealth System (Cleveland, OH) September 2014 - Present
MetroHealth Medical Center May 2011 - Present
Insurance.com January 2003 - May 2011
Progressive Insurance October 1999 - January 2003
Skills
Written Communication, Data Analysis, Workforce Management, Call Center, Forecasting, Process Improvement, Analytics, Customer Retention, Customer Service, Outlook, Analysis, Strategic Planning, Insurance, Microsoft Excel, Microsoft Word, Clarity, CRM, Strategy, Call Centers
Education
Cleveland State University 1994 — 1998
BA, Communications
Youngstown State University 1993 — 1994
eBay Inc April 2012 - Present
Cardinal Health January 2009 - April 2012
Cardinal Health August 2007 - January 2009
Progressive Insurance 2000 - 2007
Nationwide Insurance 1997 - 2000
Skills
Onboarding, Instructional Design, Talent Management, Leadership Development, Performance Management, Employee Engagement, Program Management, Training, Organizational..., Recruiting, Leadership, Strategic Planning, Strategy, Change Management, Needs Analysis, Management, Human Resources, Staff Development, Performance Improvement, Coaching, Team Management, Career Development, Adult Education, Learning Management, E-Learning, Interviews, Training Delivery, Workshop Facilitation, Employee Training, Succession Planning, Employee Relations, Organizational..., Personnel Management, Blended Learning, Workforce Planning, Talent Acquisition, Management Development, Applicant Tracking..., HRIS, Instructor-led Training, Culture Change, Conflict Resolution, Resume Writing, Executive Coaching, Performance Consulting, Business Process..., Employee Benefits, Organizational Design, Process Improvement, 360 Feedback
Education
Cleveland State University
M.Ed., Adult Learning and Development
Ohio University
BBA, Human Resources
WTWH Media LLC June 2012 - Present
Alive On Purpose June 2012 - February 2015
PR Newswire August 2008 - May 2012
United States Air Force September 2001 - December 2010
Progressive Insurance August 2005 - February 2009
Cleveland Museum of Natural History January 2008 - May 2008
Cleveland Free Times June 2007 - September 2007
Skills
social media, editing, publishing, public relations, marketing, writing, content marketing, management, publications, media, Web Content Management, editor, Social Media, Microsoft Office, Press Releases, Media Relations, Public Relations, Leadership, Photoshop, Editing, Marketing, Copy Editing, New Media, Training, Project Management, Editorial, Proofreading, Management
Education
Tiffin University
Master of Business Administration, Marketing
Cleveland State University
B.A., Journalism and Promotional Communication
Progressive Corporation January 2002 - Present
Progressive Insurance 2001 - Present
Century Equipment June 2000 - January 2001
North Coast Distributing January 1989 - June 2000
Skills
Property & Casualty..., Claim, Insurance, Process Improvement, Business Analysis, Vendor Management, SharePoint, Analysis, Performance Management, Leadership Development, Visio, Requirements Analysis, Data Analysis, General Insurance, Call Centers
Education
Cleveland State University
DMLT - Investment Cafe November 2011 - Present
Sterling Testing Systems September 2008 - May 2011
IntraLinks, Inc. March 2003 - June 2008
MBAs4NYC February 2003 - October 2003
Progressive Insurance August 2001 - September 2002
Progressive Insurance 1999 - 2001
Progressive Insurance 1997 - 1999
Metrocall 1994 - 1995
Skills
Account Management, Social Media, Microsoft Office, RFP, Salesforce.com, Relationship Management, Project Management, Business Analysis, Strategic Planning, Process Improvement, Business Process..., Team Building, Program Management, Training, Management, Analytics, Sales Management, Sales, Team Leadership, CRM, Start-ups, Product Management
Education
Cleveland State University 1998 — 2001
MBA
The George Washington University 1995 — 1995
Certificate
Hampden-Sydney College 1987 — 1991
BA
Beroe Inc December 2010 - Present
TIAA-CREF November 2008 - December 2010
Wachovia August 2006 - November 2008
Progressive Insurance August 1987 - March 2006
Skills
Procurement, Strategic Sourcing, Sourcing, Contract Negotiation, Executive Coaching, New Business Development, Supplier Negotiation, Supplier Diversity, Supplier Risk Management, Building Relationships, Supply Management, Strategic Planning, Global Sourcing, Operations Management, Leadership, Supply Chain, Strategy, Cross-functional Team..., Sustainability, Management, Vendor Management, Outsourcing, Supply Chain Management, Change Management, Business Development, CRM, Spend Analysis, E-procurement, Business Process..., Risk Management, Process Improvement, Forecasting, Six Sigma, Supplier Evaluation, Competitive Analysis, Management Consulting, Business Strategy, Pricing, Contract Management, Analysis, Negotiation, Benchmarking, Finance
Education
Cleveland State University 2003 — 2005
MBA, Business
Kent State University 1977 — 1982
Bachelors, Accounting
Mars Electric Co. September 2011 - Present
EZ Energy USA, Inc. November 2009 - September 2011
Progressive Insurance November 1999 - March 2009
Weston September 1994 - November 1999
Richmond Heights General Hospital September 1985 - September 1994
Skills
Employee Relations, Training, Coaching, Performance Management, Management Development, Deferred Compensation, Resume Writing, Conflict Resolution, Leadership Development, Human Resources, Career Counseling, Talent Acquisition, Payroll, Employee Benefits, Recruiting, Organizational..., Leadership, Policy, Talent Management, Workforce Planning, Onboarding, Management, Benefits Administration, New Hire Orientations, HRIS, Interviews
Education
Cleveland State University 1992 — 1997
BA, Sociology
JKE Solutions, LLC 2007 - Present
Leandog 2009 - February 2015
Progressive Insurance 1986 - 2007
Progressive Insurance 1986 - 2007
Progressive Insurance 1986 - 2007
Skills
Agile Methodologies, Vendor Management, Software Development, Organization, ITIL, SDLC, Team Building, Project Management, Scrum, Change Management, Business Intelligence, Cross-functional Team..., Microsoft SQL Server, Enterprise Software, Process Improvement, Program Management, Object Oriented Design, Business Analysis, Agile Project Management, C#, Product Management, Strategy, Requirements Analysis, .NET, Leadership, Management, Coaching, Enterprise Architecture, Staff Development
Education
Cleveland State University
B.S. C.I.S., Computer Science
Nationwide Insurance April 2012 - Present
Consultant December 2010 - April 2012
Nationwide Insurance August 2011 - March 2012
Diebold February 2011 - July 2011
OEConnection July 2010 - September 2010
PNC Financial Services Group 2007 - 2010
National City Bank 2005 - 2007
Progressive Insurance 2000 - 2005
Progressive Insurance 1997 - 2000
Progressive Insurance 1995 - 1997
Skills
Quality Assurance, Testing, Quality Center, Test Planning, ClearQuest, System Testing, SDLC, Software Quality..., Process Improvement, Test Management, Visio, SQL, Lotus Notes, MS Project, Process Engineering, Business Analysis, Mainframe, Insurance, Team Building, User Acceptance Testing, Banking, Customer Relations, Coaching, Agile Methodologies, Analysis, Business Process, Business Process..., Business Requirements, COBOL, CRM, Customer Service, DB2, HP Quality Center, IT Management, ITIL, LoadRunner, Management, Manual Testing, Performance Testing, Project Management, QTP, Regression Testing, Release Management, Requirements Analysis, Requirements Gathering, SOA, Scrum, Six Sigma, Software Documentation, Test Automation
Education
Cleveland State University 1984 — 1989
BA, Economics
KeyBank October 2012 - Present
American Greetings April 2011 - October 2012
Credit Acceptance November 2009 - June 2011
Compass Group April 2008 - November 2009
Bank of America January 2007 - March 2008
Progressive Insurance January 2000 - January 2007
Keane Inc. April 1999 - December 1999
Megasoft November 1997 - March 1999
Tata Steel July 1995 - November 1997
Tata Motors July 1993 - June 1995
Skills
Data Warehousing, Business Intelligence, ETL, Teradata, Architecture, DB2, Information Architecture, Enterprise Architecture, Analysis, SAS, Agile Methodologies, Data Integration, IT Strategy, Analytics, Databases, CRM, Enterprise Software, Architectures, Program Management, Business Analysis, SDLC
Education
Cleveland State University 2004 — 2006
MBA
National Institute of Technology - Jamshedpur 1989 — 1993
BSc Engg, Mechanical Engineering
D.B.M.S. Jamshedpur 1978 — 1989
High School, ICSE / ISC
Duke Energy Corporation February 2015 - Present
Thinkgate LLC March 2013 - February 2015
Calance & MK2 Technologies June 2010 - February 2013
Microsoft June 2008 - June 2010
Progressive Insurance May 2002 - May 2008
Dietrich Industries June 2000 - September 2001
Skills
Team Leadership, Multi-Cultural Team..., Project Management, Agile Methodologies, Offshore Software..., Strategic Planning, Business Analysis, Microsoft Technologies, Software Development, Software Engineering, Enterprise Architecture, Application Architecture, Mentoring, Solution Architecture, JavaScript, C#, Visual Studio, XML, SQL, Node.js, HTML, HTML5, Web Services, Enterprise Content..., Content Management, Web Development, Organizational..., Highly detail oriented, IT Operations Management, VB.NET, HTML 5, SOA, ASP.NET, .NET, WCF, Test Driven Development, OOP, Enterprise Software, IIS, SharePoint, SDLC, Design Patterns, TFS, Software Implementation
Education
Cleveland State University 2006 — 2008
Masters, Computer Science and Information Systems
Youngstown State University 1997 — 2002
Bachelors, Computer Science
Progressive Insurance September 2012 - Present
Progressive Insurance February 2007 - September 2012
Cleveland State University January 2005 - December 2006
Progressive Insurance May 2006 - August 2006
Skills
C#, XML, SQL, C++, .NET, Flash, Visual Studio, Troubleshooting, Databases, ASP.NET, Testing, Analysis, SDLC, Web Services, Microsoft SQL Server, Visio, TFS
Education
Cleveland State University 2005 — 2006
MCIS, Computer and Information Science
Bluefield State College 2003 — 2004
BSc, Computer Science
Concord University 2001 — 2003
Computer Science
Madras Christian College 2000 — 2001
B.Com, Commerce
Keybase, Inc. November 2014 - Present
Segmint April 2013 - July 2014
IntellinetCorp December 2011 - April 2012
Cleveland Clinic March 2010 - June 2011
Rosetta March 2006 - November 2009
Brulant March 2006 - January 2008
Brulant March 2005 - July 2007
Progressive Insurance February 2001 - June 2004
Renaissance Worldwide March 1998 - February 2001
Analysts International Corp 1995 - 1998
Skills
MS Project, Program Management, Project Management, SharePoint, Microsoft SQL Server, DB2, CRM, XML, Data Warehousing, IIS, Billing Systems, HTML, Manufacturing, .NET, Software Development, Business Analysis, Team Leadership, Leadership, Management, Process Improvement
Education
Cleveland State University 1987 — 1990
MAFIS, Accounting
Youngstown State University 1980 — 1984
BSAS, Comp Sci
doTERRA Essential Oil May 2014 - Present
Pure Romance May 2010 - Present
Amway Global June 2003 - Present
Talbots January 2006 - September 2008
Progressive Insurance September 1996 - June 2000
Thistledown, Inc. March 1987 - February 1996
Skills
Social Media Blogging, Social Networking, Retail, Sales, Essential Oils, Payroll, Customer Service, Training, Management, Marketing, Microsoft Word, Microsoft Excel, Employee Relations, Data Entry, Team Building, Leadership, Office Management, Event Planning, Interviews, Social Media Marketing, Fundraising
Education
Cleveland State University 1985 — 1986
Cuyahoga Community College 1984 — 1985
John Carroll University 1981 — 1984
Evangelista Consulting, LLC September 2011 - Present
Ursuline College, Notre Dame College, Brown Mackie College February 2010 - Present
GMAC Insurance April 2001 - October 2006
Progressive Insurance December 1999 - March 2001
Deloitte August 1998 - December 1999
Goodyear July 1986 - August 1998
Skills
Management, Higher Education, Program Management, Business Planning, Leadership, Coaching, Strategic Planning, Leadership Development, Governance, Executive Management, Analysis, Instructional Design, Organizational..., Project Planning, Management Consulting
Education
Cleveland State University 2008 — 2010
M.A.
The Ohio State University 1983 — 1986
B.S.
Ohio University-Lancaster 1980 — 1983
A.A.S.
Cuyahoga Community College July 2013 - Present
Windstream Communications July 2012 - August 2013
Eliza Creative May 2010 - August 2013
Cuyahoga Community College January 2009 - May 2012
Dealer Tire May 2011 - November 2011
BSKLive January 2009 - July 2009
Westfield Group June 2008 - August 2008
Progressive Insurance December 2005 - January 2007
Progressive Insurance January 2001 - December 2005
Progressive Insurance August 1999 - January 2001
Skills
HTML + CSS, Wordpress, Photoshop, C#, SQL, JavaScript, jQuery, C++, User Interface Design, User Experience, User Interface, HTML5, HTML/XML, HTML, WordPress, HTML 5, Dreamweaver, Flash, Web Design, Illustrator, Usability Testing, Usability, Adobe Creative Suite, Website Development, CSS, Web Applications, Interaction Design, Software Development, Web Development, Information Architecture
Education
Kent State University 2013 — 2015
Master’s Degree, Information Architecture and User Experience Design
Cuyahoga Community College 2007 — 2010
Associates, Interactive Media (summa cum laude)
Cleveland State University 1997 — 2001
Bachelor of Science, Computer Science
QT consultants January 2003 - Present
Ohio Department of Education January 2002 - Present
Cleveland Clinic 2013 - 2013
Unitrin Direct 2005 - 2007
Bristol West Insurance Group 2000 - 2005
Progressive Insurance 1994 - 2000
Skills
Insurance, Claim, Auditing, Leadership, Microsoft Office, Analysis, Microsoft Excel, Data Analysis, Microsoft Word, PowerPoint, Management, Research, Public Speaking, Customer Service, Outlook, Team Leadership, Strategic Planning, Team Building, Litigation, Mentoring, Pharmaceutical Sciences, Compliance, Risk Assessment, Medical Terminology, Program Management, Business
Education
Lake Erie College
Master of Business Administration (M.B.A.)
Cleveland State University
BSPS
Medtronic July 2015 - Present
Medtronic October 2014 - July 2015
Medtronic January 2011 - October 2014
Ethicon Endo-Surgery, a Johnson & Johnson Company April 2007 - January 2011
ICI Paints December 2002 - April 2007
Allstate Insurance Company May 2001 - December 2002
GE Financial Assurance September 1999 - April 2001
Progressive Insurance July 1998 - September 1999
KeyCorp June 1988 - July 1998
Skills
Corporate Communications, Public Relations, Internal Communications, Issues Management, Change Management..., Strategic Communications, Crisis Management, Merger Communications, Executive Communications, Media Relations, Communications Planning, Communication Training, Change Management, Publications, Strategy, Leadership, Reputation Management, Marketing Communications, Copywriting, Crisis Communications, Newsletters, Integrated Marketing, Product Launch, Press Releases, Message Development, Corporate Branding, Mergers & Acquisitions, Brand Management, Creative Direction, Management, Messaging, Program Management, Speech Writing, Editing, Content Development, Spokesperson, Internal, Web Content, Publicity, Web Content Management, Strategic..., Copy Editing, Video Production
Education
Cleveland State University
BA, Communications
Syracuse University
Master of Science, Communication Management
Janik LLP 2014 - 2015
Ohio State Court of Appeals, Eighth Appellate District 2012 - 2013
Insituform Technologies, Inc (nka Aegion Corporation) 2010 - 2011
Corrpro Companies, Inc. 2003 - 2010
Progressive Insurance 2001 - 2002
Credit General Insurance Company 1998 - 2001
Skills
Due Diligence, Litigation Management, Licensure, Corporate Law, Litigation, Intellectual Property, Corporate Governance, Insurance, Mediation, Leadership, Contract Management, Policy, Contract Negotiation, Legal Writing, Strategic Planning, Legal Compliance, Joint Ventures, Employment Law, Criminal Law, Civil Litigation, Project Management, Appeals, Commercial Litigation, Mergers & Acquisitions, Licensing, Securities Regulation, Privacy Law, Competition Law, Contract Law, Risk Management, Property Law, FCPA, Construction Law, Trademarks, International Law, Training
Education
Cleveland State University
J.D., Cleveland Marshall College of Law
Kenyon College
B.A., History
Classic Toyota June 2014 - Present
Classic BMW/MINI Cooper December 2013 - June 2014
Classic Toyota August 2011 - December 2013
Progressive Insurance October 2008 - August 2011
Classic Automotive May 2005 - August 2011
Cleveland Gladiators January 2007 - January 2011
Skills
Team Leadership, Sales Process, Customer Service, Automotive, Sales, Marketing, Customer Satisfaction, Social Media, Automobile, Vehicles, Social Media Marketing, Insurance, Microsoft Word, Microsoft Excel, PowerPoint, Training, Leadership, Coaching, Account Management, Customer Retention, Forecasting, Direct Sales, Recruiting, Sales Management, Sales Operations, Social Networking, Team Building, Inventory Management, Negotiation, CRM, Dealers, Teamwork, Public Speaking, Finance, Pricing, Critical Thinking, Contract Negotiation, Networking, Selling, Dealer Management, Facebook, Profit, New Business Development, Leadership Development
Education
Cleveland State University 2008 — 2009
Psychology
Lakeland Community College 2006 — 2008
Associates, Arts and Humanities
Mentor High School 2003 — 2006
Progressive Insurance March 2015 - Present
MCPc January 2014 - February 2015
Progressive Insurance April 2013 - December 2013
Progressive Insurance February 2011 - April 2013
Progressive Insurance July 2010 - February 2011
Progressive Insurance September 2008 - July 2010
Progressive Insurance January 2008 - September 2008
Progressive Insurance October 2006 - January 2008
Progressive Insurance October 2002 - October 2006
American Greetings June 2001 - September 2001
Skills
Process Improvement, Management, SDLC, ITIL, Vendor Management, Disaster Recovery, Business Analysis, Windows Server, IT Management, VMware, IT Strategy, Requirements Gathering, IIS, Troubleshooting, Requirements Analysis, Cross-functional Team..., Help Desk Support, Servers, IT Operations, Change Management, Data Center, Integration, Testing, Information Technology, Enterprise Software, Telecommunications, Networking
Education
Cleveland State University 2007 — 2010
MBA, Employee and Management Relations
Ohio University 1998 — 2002
BS in Communication, Information and Telecommunication Systems
Progressive Insurance August 2015 - Present
Cleveland State University August 2013 - May 2015
Elephant Bar & Restaurant November 2011 - March 2013
Cedar Point Amusement Park April 2006 - October 2007
Journeyman Carpenter January 1999 - December 2005
Skills
Critical Thinking, Training, E-Learning, Student Development, Higher Education, Event Planning, Team Building, Leadership, Public Speaking, Microsoft Office, Relationship Building, Time Management, Instructional Design, Social Networking, Customer Service, Research, Leadership Development, Social Media, Student Affairs, Community Outreach, Prezi, Communication
Education
Cleveland State University 2013 — 2015
Masters of Education, Adult Learning and Development
University of Toledo 2008 — 2012
Bachelor of Arts, History & Philosophy
Coupa Software 2015 - Present
New World Systems 2013 - 2015
Paycor 2011 - 2013
PNC Financial Services Group 2009 - November 2011
First Data Corporation 2006 - September 2009
Progressive Insurance 2002 - 2006
Skills
Sales Process, CRM, SaaS, Strategy, Salesforce.com, Social Networking, Solution Selling, Relationship Management, Strategic Partnerships, Cloud Computing, Mobile Technology, Microsoft CRM, Strategic Consulting, Labor Optimization, Workflow Management, Miller Heiman, ROI Strategies, Behavioral Analytics, Business Transformation, Change Management, Enterprise Software, Leadership, Analytics, C Level Selling, Fortune 500 Account..., Executive Management, New Business Development, Finance, Training, Sales, Management
Education
Baldwin-Wallace University
Business, Finance and Entrepreneurship
Cleveland State University
Graduate School of Business
ScienceLogic October 2015 - Present
Independent Projects 2005 - Present
IBM January 2015 - September 2015
IBM September 2012 - January 2015
IBM January 2012 - September 2012
IBM December 2010 - January 2012
IBM June 2006 - December 2010
Progressive Insurance July 2002 - June 2006
Midwest Consulting Group & Independent Consultant June 2000 - July 2002
Skills
Software Development, Software Engineering, Technical Leadership, Enterprise Software, Distributed Systems, OOP, Java, JavaScript, Cloud Computing, Python, Groovy, Ruby, jQuery, Smalltalk, REST, Agile Methodologies, Eclipse, Databases, Ant, XML, Architecture, Oracle, DB2, SOA, OOAD, HTML, Apache, C#, Microsoft SQL Server, Scrum, Android Development, Envy, CSS, VMware, IBM Tivoli, JDBC, Visual Studio, Rational Team Concert, Subversion, Git, Streams, DevOps, SASS, IASS, Chef, JUnit, Cucumber, Entrepreneurship, sMash, Integration
Education
Cleveland State University
Bachelor’s Degree, Communications, Psychology
Cleveland State University
BSCIS equiv. in MCIS program, Computer Science
Progressive Insurance August 2015 - Present
HH Gregg July 2013 - Present
Best Buy May 2012 - February 2015
Clearwire August 2010 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Teaching, Time Management, Access, Data Entry
Education
Cleveland State University 2005 — 2007
Amazon March 2015 - Present
Amazon October 2014 - Present
Progressive Insurance January 2009 - September 2014
Progressive Insurance April 2005 - January 2009
Kaiser Permanente March 2004 - April 2005
GE Capital May 2002 - March 2004
IGATE July 2000 - May 2002
Skills
IT Strategy, Service Delivery..., SDLC, Enterprise Architecture, Six Sigma, Project Management, Business Analysis, SOA, Business Intelligence, Disaster Recovery, Enterprise Content..., Customer Relationship..., ITIL, IT Service Management, Enterprise Software, CRM
Education
Cleveland State University 2011 — 2013
Master of Business Administration (M.B.A.), Information Systems
Orient Longman Software Institute 1998 — 2000
Post Graduate Diploma, Software Development
Jadavpur University 1996 — 2000
Bachelor's Degree, Engineering
Nationwide August 2014 - Present
Burns & Wilcox April 2013 - July 2014
The Hanover Insurance Group May 2005 - April 2013
Progressive Insurance July 2000 - May 2005
Progressive Insurance June 1996 - July 2000
Progressive Insurance August 1995 - June 1996
Progressive Insurance December 1993 - August 1995
Progressive Insurance March 1991 - December 1993
Skills
Insurance, Sales, Sales Management, Employee Benefits, Management, Analysis, Forecasting, Coaching, Consultative Selling..., Leadership, Development &..., Creative Market..., Presentations, Prospecting for New..., Relationship Management, Strategic Consulting, Team Building, Territory..., Performance Management, Process Improvement, Umbrella Insurance, Property & Casualty..., Customer Service, Underwriting, Casualty, Commercial Insurance, Commercial Lines, General Insurance, Legal Liability, Liability, Cold Calling, Professional Liability, D&O, Brokers, Claim, Recruiting, Marketing, Casualty Insurance
Education
Cleveland State University
Bachelor of Business Administration (BBA), Mangement and Labor
Hondros College
Licensed Insurance Agent, Property and Casualty Insurance
The Institues
Pursuing additional education in both Commercial and Personal Lines Insurance, Currently pursuing
Walsh College
Associate's degree, Associate in Surplus Lines Insurance - ASLI, Currently pursuing 2014
University Hospitals of Cleveland July 2015 - Present
Progressive Insurance April 2006 - July 2015
Progressive Insurance December 2003 - April 2006
Progressive Insurance August 2001 - December 2003
Progressive Insurance August 1999 - August 2001
Skills
Leadership, Troubleshooting, Instructional Design, Project Management, Employee Training, Call Centers, Staff Development, Onboarding, E-Learning, Technical Support, Servers, Strategic Planning, Adult Education, Technical Training, Customer Service, Access, Curriculum Design, Distance Learning, Enterprise Software
Education
Cleveland State University 2004 — 2007
M.Ed, Adult Learning and Development
The University of Akron 1989 — 1994
Bachelors, English
Villa Angela Academy
Mango Bay Internet September 2008 - Present
Insight Style June 2006 - Present
Progressive Insurance July 2004 - June 2006
Skills
Search Engine Submission, Search Engine Technology, Search Engine..., Google, Google Analytics, Google Adwords, Google Maps, Google Webmaster Tools, Yahoo Search Marketing, Social Media, Social Media Marketing, Social Networking Sites, Facebook, Wordpress, Wordpress Design, XHTML, HTML, HTML5, HTML/XML, HTML + CSS, CSS, Advanced CSS, JavaScript, AJAX, SEO, SEO copywriting, HTML 5, PPC, Web Development, Web Analytics, Website Development, Web Design, Lead Generation, PHP, WordPress, E-commerce, Web Marketing, SEM, Email Marketing, Online Marketing, Integrated Marketing, Social Networking
Education
Lakeland Community College 2005 — 2006
Computer Information Systems
Cleveland State University 2004 — 2005
General Studies
Mentor High School 2000 — 2004
Diploma, Computer Information Systems
Progressive Insurance November 2014 - Present
Progressive Insurance December 2008 - October 2014
Case Western Reserve University July 2008 - November 2008
Case Western Reserve University 2002 - 2008
USDA-ARS 1999 - 2002
Skills
Analysis, Technical Writing, SAS, Data Mining, Research, Six Sigma, Process Improvement, Leadership, SQL, Statistics, Business Analysis, SDLC, Training, Data Analysis, Analytics, Visio, Project Management, Business Intelligence, Software Documentation, Requirements Analysis, Database Design, Data Modeling, SharePoint
Education
Louisiana State University 1992 — 1999
Doctor of Philosophy (Ph.D.), Environmental Science
Cleveland State University 2010 — 2015
Master of Business Administration (M.B.A.), Marketing
The University of British Columbia 1989 — 1992
Master of Science (M.S.), Environmental Science
The University of British Columbia 1985 — 1989
Bachelor of Science (B.S.), Biological Sciences
PLAYSTUDIOS June 2014 - Present
Trinity Partners May 2012 - June 2014
Progressive Insurance May 2011 - May 2012
Progressive Insurance September 2010 - April 2011
Progressive Insurance May 2010 - August 2010
Skills
ASP.NET, SQL Server, XML, ASP, JavaScript, C#, IIS, Web Services, Microsoft SQL Server, Databases, SSIS, SQL, SSRS, Software Development, Data Warehousing, Web Applications, Java Enterprise Edition, Oracle, Agile Methodologies, DB2, SDLC, Data Modeling, HTML, SharePoint, UML, Stored Procedures, ETL, TFS, Database Design, SQL Tuning, T-SQL, Visual Studio, Relational Databases, OLAP, SQL Server Management..., Analysis Services, Access, Crystal Reports, VB.NET, Requirements Gathering, .NET, VBScript, PL/SQL, Performance Tuning
Education
Cleveland State University 2008 — 2010
Master's degree, Computer Science
Jawaharlal Nehru Technological University 2004 — 2008
Bachelor, Computer Engineering
Progressive Insurance February 1999 - Present
First Energy June 1985 - July 1998
Skills
Customer Service, Strategic Planning, Coaching, Employee Relations, Customer Relations, Process Improvement
Education
Cleveland State University 1987 — 1993
Bachelor, Business Administration
St. Martin of Tours
Jentner Wealth Management February 2014 - Present
KeyBank October 2013 - January 2014
Progressive Insurance October 2012 - September 2013
Airgas December 2010 - December 2012
Rockwell Automation July 2009 - December 2011
Bendix Commercial Vehicle Systems LLC July 2008 - October 2010
Brulant 2008 - 2008
American red Cross greater cleveland Chapter 1996 - 2008
ScottCare 2003 - 2004
Edgerton Corporation 2003 - 2004
Skills
Data Analysis, Data Warehousing, Quality Assurance, Master Data Management, ETL, Business Process..., Database Design, Data Mining, Analysis, SAP, Software Documentation, Business Analysis, ERP, CRM, Training, Databases, Data Validation, Data Governance, Public Speaking, Process Improvement, Testing, User Interface..., Metadata, Written & Oral..., Database Modeling, Data Integrity, User Interface Design, Requirement..., Data Stewardship, PortfolioCenter, Notary Public, CRM Portfolio Management, eMoney, Salesforce.com...
Education
Cleveland State University 1989 — 1994
BA, English
Kent State University
Progressive Insurance March 2010 - Present
Progressive Insurance (Personal Lines) 2008 - 2010
Progressive Insurance (Commercial Auto) 2006 - 2008
Progressive Insurance 2004 - 2006
Progressive Insurance (House Counsel) 2003 - 2004
Progressive Insurance (House Counsel) 2002 - 2003
Skills
Business Process, SharePoint, Community Management, Time Management, Data Analysis, Process Improvement, Knowledge Management, Collaboration, Analytics, Strategy, Business Process..., Strategic Planning
Education
Case Western Reserve University - Weatherhead School of Management 2012 — 2012
Certificate: Designing Solutions for Innovation and Strategy
University of Cincinnati 1997 — 1999
MA, Anthropology
Cleveland State University 1990 — 1995
BA, Anthropology
Progressive Insurance June 2009 - Present
NOSQAA ( www.nosqaa.org) May 2009 - Present
Compuware April 2007 - June 2009
NYCB / Ohio Savings Bank June 2005 - April 2007
DeepGreen Financial November 2003 - June 2005
Cleveland State University, Cleveland, OH January 2002 - June 2003
Global Tele Systems, Jet Airways, Cummins, Radiant Engineer February 1997 - June 2001
Skills
Business Development, Vendor Management, Information Technology, Service Management, SDLC, Business Analysis, Agile Methodologies, Requirements Analysis, Software Project..., SQL, Process Improvement, Project Management, Visio, Software Development, Requirements Gathering, Integration, SharePoint, Microsoft SQL Server, Databases, Quality Assurance, Program Management, Business Intelligence, Business Process, IT Strategy, ITIL, Software Quality..., Testing, CRM, Enterprise Software, Oracle, Cloud Computing, Strategy, Management, Test Planning
Education
Cleveland State University 2005 — 2008
Masters, Software Engineering
Cleveland State University 2001 — 2003
Bachelors, Computer Science
Walchand Institute of Technology 1995 — 1999
Bachelors, Industrial Engineering
Progressive Insurance January 2013 - Present
Progressive Insurance February 2006 - January 2013
Progressive Insurance June 2001 - February 2006
American Greetings 2000 - 2000
Skills
Insurance, Business Analysis, Requirements Gathering, Strategic Planning, Process Improvement, SQL, SDLC, Microsoft SQL Server, SharePoint, Visio, Analytics, Data Warehousing, Data Analysis, DB2, COBOL, Analysis
Education
Cleveland State University 2003 — 2005
Masters, Business Administration
Miami University 1997 — 2001
Bachelors, Management Information Systems and Accounting
Raymond James Financial Inc. March 2014 - Present
CoAdvantage 2013 - 2014
The Nielsen Company April 2012 - August 2013
Wipro Technologies 2012 - 2012
Progressive Insurance 2004 - 2011
Brulant, Inc 1997 - 2003
Deloitte & Touche LLP 1996 - 1997
Skills
Enterprise Architecture, SOA, Application Architecture, IT Strategy, Software Development, Project Management, IT Business Strategy, SOA Governance, IT Financial Management, IT Service Management, IT Outsourcing, IT Management, FMEA, Change Management, Root Cause Analysis, Organizational Design, Organizational..., Software Project..., Information Technology, Architecture, Resource Management, Solution Architecture, Web Services, Microsoft SQL Server, Architectures, Business Analysis, Consulting, SDLC
Education
University of Tampa - John H. Sykes College of Business 2009 — 2011
Executive MBA, Business Administration
Cleveland State University
MS, Computer Science
Cleveland State University
MS, Civil Engineering
SGGS College of Engineering & Technology
BE, Civil Engineering
New York Community Bancorp, Inc. September 2007 - Present
Cleveland Heights / University Heights School District August 2001 - August 2007
Westfield Management Company November 1999 - November 2000
Progressive Insurance May 1998 - November 1999
KeyBank 1983 - 1998
KeyCorp 1983 - 1998
INROADS June 1977 - June 1982
Skills
Endorsements, Business Analysis, SDLC, Project Management, Leadership, Process Improvement, Vendor Management, Strategic Planning, Visio, Strategy, Disaster Recovery, Management, MS Project
Education
Cleveland State University 1978 — 1991
BS
Miami University 1977 — 1978
Indiana Wesleyan University
Master of Business Administration (M.B.A.)
SIRVA Worldwide Relocation & Moving November 2014 - Present
Harley-Davidson Motor Company May 2014 - November 2014
IntelliCorp Records, Inc. September 2013 - May 2014
ArcelorMittal January 2013 - September 2013
PartsSource Inc. January 2012 - January 2013
Nationwide Insurance November 2010 - December 2011
AG Interactive / American Greetings August 2005 - November 2010
Progressive Insurance July 1999 - September 2004
Progressive Insurance September 1992 - July 1999
Progressive Insurance / Financial Services Division February 1988 - September 1992
Skills
Mobile Applications, .NET, eCommerce, Internet, E-commerce, Agile Testing, Usability Testing, Quality Assurance, Web Development, Web Applications, Flash, HTML, User Experience, Testing, Test Planning, Java, Analysis, SQL, Test Cases, Program Management, SDLC, User Acceptance Testing, Requirements Analysis, Software Quality..., Requirements Gathering, Scrum, Agile Methodologies, Software Project..., XML, Test Automation, Visio
Education
Heidelberg College 1997 — 1999
Cleveland State University 1987 — 1989
Brush
Brush
Kent State University
Allstate Dealer Services January 2014 - Present
Kemper Preferred January 2012 - January 2014
Progressive March 2007 - December 2011
Progressive Insurance January 2005 - March 2007
Progressive Insurance September 2000 - January 2005
Progressive Insurance July 1997 - September 2000
Westfield Group January 1997 - July 1997
Skills
Data Analysis, Analysis, Forecasting, SAS, Process Improvement, Data Mining, Product Marketing, Billing, Pricing, Access, Property & Casualty..., Excel, Business Analysis, PowerPoint, Competitive Analysis, Project Management, Microsoft Excel, Analytics, Training, Insurance
Education
Cleveland State University 2003 — 2005
MBA, Business Administration
The University of Akron
Business Administration, Finance
Progressive Corporation March 2009 - Present
AmTrust Bank May 2006 - February 2009
Sterling Jewelers September 2001 - April 2006
Progressive Insurance 1995 - 2001
Skills
Oracle E-Business Suite, Oracle Discoverer, Oracle SQL, PL/SQL, JDeveloper, OA Framework, Java, BPEL, SOA, Software Development..., SDLC, ITIL, Oracle Applications, SQL*Plus, Oracle SOA Suite, Oracle, SQL, COBOL, Oracle HR, DB2, Oracle R12 Financials, Integration, Databases, Web Services
Education
Cleveland State University
BBA, Accounting
Tarkett December 2014 - Present
Tarkett October 2013 - January 2014
Staffing Solutions Enterprises February 2012 - October 2013
Fashion Fetish Consignment September 2010 - February 2013
Nestlé July 2007 - August 2010
Dorsky Hodgson Parrish Yue May 2005 - July 2007
Progressive Insurance 2002 - 2004
Skills
Recruiting, Project Management, Applicant Tracking..., College Recruiting, Talent Acquisition, Entrepreneurship, Employee Relations, Human Resources, Leadership, Talent Management, Management, Coaching, Personnel Management, Consulting, Team Building, Succession Planning, Temporary Placement, Employee Benefits, Organizational..., Process Improvement, Hiring, Sales, Training, Onboarding, Strategy
Education
Indiana Wesleyan University 2013 — 2015
Master of Business Administration (M.B.A.), Human Resources Management and Services
Cleveland State University 1996 — 1998
BA, Communications
Wright State University 1993 — 1996
ALPHAEON Corporation a Strathspey Crown company August 2015 - Present
Silpada Designs October 2010 - Present
Concerto Health Care June 2015 - August 2015
Mobilitie May 2013 - May 2015
J.P. Morgan Private Bank June 2009 - May 2013
Townsend Public Affairs February 2009 - May 2009
WaMu January 2007 - January 2009
Children's Hospital of Orange County July 2006 - January 2007
Progressive Insurance 1994 - 2004
Skills
Time Management, Event Planning, Project Management, Recruiting, Team Building, Customer Service, Human Resources, Onboarding, Process Improvement, Training, Microsoft Office, Talent Management, Outlook, Teamwork, Employee Recognition, Social Networking, Organizational..., Putting Out Fires, Marketing, Coaching, Employee Relations, Fundraising, Leadership, Employee Training, Microsoft Excel, PowerPoint, Leadership Development, Project Coordination, Social Media, Customer Satisfaction, Interviews, Attention To Detail, Coordinating Special..., Move Management, Visio, Employee Engagement, Administrative..., Office Management, Team Leadership, Space-planning
Education
Cleveland State University
Communication
Ohio University
Advertising Management
Willoughby South High School
Progressive Insurance August 2013 - Present
Progressive Insurance February 2012 - August 2013
Progressive Insurance June 2009 - February 2012
Progressive Insurance April 2008 - June 2009
Progressive Insurance July 2007 - April 2008
Progressive Insurance September 2006 - July 2007
Progressive Insurance May 2005 - September 2006
Progressive Insurance December 2003 - May 2005
Progressive Insurance November 2002 - December 2003
FYE March 1998 - November 2003
Skills
Online Marketing, Email Marketing, Online Advertising, Social Media Marketing, SEO, Training, Facebook, Advertising, Marketing, Newsletters, Marketing Communications, Google Adwords, Blogging, Direct Mail, Web Analytics, Social Media, SEM, PPC, Digital Marketing, Insurance, Direct Marketing, Internet Marketing, SEO copywriting, Online Branding, Web Project Management, Contests, Corporate Blogging, Landing Page..., Banner Ads, Contract Management, Trade Shows, Events Coordination, Managing Events, Development Of..., Trade Promotions, Event Management, Online Contests, Contract Negotiation, Promotions, Trade Marketing, Copywriting, Project Management, Google Analytics, Leadership, Process Improvement, Management, Sales, Analysis, Business Analysis, Customer Service
Education
Cleveland State University 2003 — 2006
MBA, Management & Labor Relations
Cleveland State University 2000 — 2002
Communications, Organizational Communications and Management & Labor Relations
Lakeland Community College 1999 — 2000
Communications
CVS Health October 2013 - Present
CBIZ 2011 - 2013
Fleet Response January 2009 - August 2011
MultiWeb January 2008 - September 2008
Progressive Insurance January 2004 - November 2007
Progressive Insurance January 2003 - December 2003
Progressive Insurance April 2001 - December 2002
MedE America (Emdion) April 1997 - December 2000
Education
Cleveland State University 1978 — 1996
Bachelor, Engineering/Computer Science
Progressive Insurance December 2000 - Present
Education
Cleveland State University 2005 — 2008
MBA
DOEACC Society, Department of Electronics, Govt of India 1995 — 1999
'B' Level - Equivalent to MCA
Osmania University 1992 — 1995
Bachelor of Science
Sonkin & Koberna, LLC February 2015 - Present
City of Cleveland October 2009 - April 2013
Hurtuk & Daroff Co., LLP December 2007 - February 2009
Progressive Insurance July 2004 - November 2007
Developers Diversified Realty Corp. May 2002 - June 2004
Keis George llp March 2001 - March 2002
Calfee, Halter & Griswold LLP April 1999 - February 2001
Skills
Real Estate Transactions, Legal Research, Contract Negotiation, Real Estate, Litigation, Legal Writing
Education
Cleveland Marshall College of Law 2002 — 2006
Doctor of Law (J.D.), Law
Lakeland Community College 1999 — 2000
Certificate in Paralegal Studies, Legal Assistant/Paralegal
Cleveland State University 1990 — 1992
Bachelor of Science (BS), Biology
Cleveland State University
Bachelor of Science (B.S.)
Progressive Insurance September 1994 - Present
BAPDD 2015 - 2015
US Army July 1986 - July 2013
Skills
Sales, Counterinsurgency, Military, Requirements Analysis, Business Analysis, IT Management, Army, Coaching, Security Clearance, SharePoint, Afghanistan, Visio, Physical Security, Process Improvement, Security Management, DoD, Intelligence Analysis, Program Management, Military Experience, Operational Planning, Information Assurance, Organizational..., Defense
Education
Lean Six Sigma 2008 — 2009
Green Belt Program
Villlanova University 2007 — 2008
Master's Certificate, Business Analysis
Cleveland State University 1986 — 1991
BA
Department of Veterans Affairs July 2013 - Present
Axentis, a Wolters Kluwer company October 2012 - June 2013
Ernst & Young June 2006 - September 2012
CBIZ April 2006 - June 2006
Progressive Insurance July 2003 - April 2006
Skills
SDLC, Business Analysis, Requirements Gathering, SharePoint, Visio, Requirements Analysis, Process Improvement, Business Process..., Software Project..., IT Strategy, Systems Analysis, SQL, Data Analysis
Education
Cleveland State University 2004 — 2006
MBA
The Ohio State University 1998 — 2003
B.S., Management Information Systems
Microsoft March 2015 - Present
Progressive Corporation February 2007 - March 2015
Progressive Insurance September 1999 - February 2007
Skills
Windows Server, Microsoft Office, Active Directory, IIS, ITIL, Windows 7, SCCM, Windows XP Professional, VBScript, Application..., XP, SQL, Process Improvement, Powershell, Troubleshooting, Computer Hardware, Software Documentation, Servers, VMware, Quality Assurance, Information Technology, Operating Systems, Vendor Management, Technical Support, Requirements Analysis, Virtualization, SharePoint, Hardware, Disaster Recovery, Visio, Security, DNS, Microsoft SQL Server, IT Operations, System Deployment, Microsoft Exchange, System Administration, Software Installation
Education
Cleveland State University 2004 — 2007
Bachelor of Business Administration (BBA), Information Systems
Progressive Insurance September 2003 - Present
Education
Cleveland State University
Computer and Information Science
Babcock & Wilcox July 2012 - Present
Mayfield High School (Mayfield Village, OH) Alumni Association 2000 - Present
Weltman, Weinberg & Reis September 2010 - June 2012
S&P Solutions September 2010 - June 2012
ABA Insurance Services April 2010 - September 2010
Progressive Insurance October 2009 - April 2010
Independent Contractor February 2009 - October 2009
MedQuist 2006 - 2009
Pyramis 2002 - 2006
CA (Computer Associates) 1990 - 2001
Education
Lakeland Community College 1981 — 1983
Associate in Applied Business, Information Technology
Cleveland State University 1974 — 1979
Education
Cleveland Municipal Court - Housing Division October 2014 - Present
Cuyahoga Community College January 2012 - Present
Sustained Dialogue Campus Network August 2013 - Present
Kent State University January 2014 - May 2014
Youth Opportunities Unlimited April 2013 - August 2013
... April 2010 - December 2011
EEOC Mediation Program July 2010 - November 2010
Kennesaw State University August 2009 - May 2010
Bialosky + Partners Architects February 2008 - January 2009
Progressive Insurance September 1997 - June 2007
Skills
Conflict Resolution, Internal Communications, Training Delivery, Customer Service, Collaborative Problem..., Alternative Dispute..., Public Speaking, Outlook, Lotus Notes, Procedure Development, Intercultural..., Proofreading, People-oriented, Writing Skills, Conflict Management, Mediation, Microsoft Office, Adult Education, Problem Solving, Access, Community Outreach, Training, Nonprofits, Volunteer Management, Program Development, Organizational..., Project Management, Leadership, Fundraising, Leadership Development, Workshop Facilitation, Teaching, Grant Writing, Proposal Writing, Sustained Dialogue, Grants, Management, Liasing, Client Liason, Customer Liason, Policy, Program Evaluation, Conflict and Peace..., Communication, University Teaching, Writing
Education
Kennesaw State University 2009 — 2010
Master of Science, Conflict Management
Cleveland State University 2007 — 2009
Bachelor or Arts, Communication Management
Kenyon College
Progressive Insurance February 2011 - Present
Progressive Insurance January 2010 - June 2012
Progressive Insurance November 2006 - January 2010
BearingPoint November 2004 - November 2006
JPMorgan Chase November 2004 - March 2006
Noteworthy Medical Systems 2002 - 2004
Scherba Industries January 2001 - January 2002
Honeywell May 1998 - December 2001
Virtual Tech Gurus Inc 1999 - 2000
Skills
EMCISA, MCITP - SQL 2008, MCTS - Windows Server..., ITIL Certified
Education
Cleveland State University 2008 — 2011
BA, Organizational Leadership
Progressive Insurance December 2014 - Present
Progressive Insurance February 2011 - December 2014
Progressive Insurance January 2009 - February 2011
Progressive Insurance October 2007 - January 2009
Progressive Insurance August 2006 - October 2007
Progressive Insurance June 2001 - August 2006
Progressive Insurance April 1999 - June 2001
Progressive Insurance May 1998 - April 1999
Skills
Disaster Recovery, SharePoint, Vendor Management, ITIL, Visio, SDLC, IT Management, Windows Server, Servers, Process Improvement, Business Analysis, Requirements Analysis, Microsoft SQL Server, Troubleshooting, Leadership
Education
Cleveland State University 2005 — 2007
MBA
University of Mount Union 1994 — 1998
Business Administration
Hillcrest Insurance Group October 2012 - Present
Frankenmuth Insurance 2008 - Present
Progressive Insurance June 1994 - August 2008
Progressive Insurance 1994 - 1997
Progressive Insurance 1992 - 1994
Progressive Insurance 1990 - 1992
Skills
Property & Casualty..., Commercial Insurance, Insurance, Underwriting, Commercial Lines, Life Insurance
Education
Cleveland State University 1983 — 1987
BBA, Marketing
ReefTrader LLC March 2014 - Present
Arrow International April 2010 - Present
Progressive Insurance June 2009 - April 2010
Progressive Insurance October 2007 - June 2009
Progressive Insurance March 2006 - October 2007
Progressive Insurance June 2004 - March 2006
Progressive Insurance May 2003 - June 2004
National City Bank June 2002 - August 2002
National City Bank June 2001 - August 2001
Skills
C#, WPF, SQL, MVC, .NET, Visual Studio, T-SQL, MVVM, Software Development, WCF, Web Services, ASP.NET MVC, XML, ASP.NET, IIS, TFS, LINQ, Web Applications, Software Design, Visio, SQL Server, Application Development, Agile, Software Development..., TDD, NUnit, HTML, CSS, Software Engineering, Linux, Design Patterns, Requirements Analysis, ADO.NET, Object Oriented Design, Testing, Enterprise Architecture, Database Design, ASP, Microsoft Technologies, Virtualization, Cloud Computing, Subversion, Git, Nuget, Software Architectural..., Kanban, Ruby on Rails, Cocos2d, Javascript
Education
Cleveland State University 2005 — 2008
Masters
Ohio University 1999 — 2003
Bachelor
Columbia University in the City of New York 1997 — 1998
N/A
Avon Lake 1994 — 1997
High school
Microsoft October 2007 - Present
Progressive Insurance May 2005 - October 2007
Cleveland State University August 2003 - February 2005
Nova Software Limited January 2003 - August 2003
Skills
Software Engineering, C#, Unix, .NET, Web Services, SQL, AIX, Integration, Distributed Systems, Shell Scripting, Agile Methodologies, Java Enterprise Edition, Linux, Programming, HTML, Microsoft SQL Server, Project Management, WCF Services, XML, Software Development, ASP.NET, Scrum
Education
Cleveland State University 2003 — 2005
Master's degree, Computer Science, 4.0
Sardar Patel University 2000 — 2003
Bachelor's degree, Computer Science, 4.0, University Rank
Progressive Insurance 2003 - 2009
Progressive Insurance 1985 - 2003
Skills
SharePoint, SDLC, Employee Benefits, Change Management
Education
Cleveland State University 1982 — 1987
BS, Education, Mathematics
Progressive Insurance April 2015 - Present
Progressive Insurance 1995 - Present
Progressive Insurance 1993 - 1995
Jastech 1991 - 1993
Ameritrust 1989 - 1991
Skills
COBOL, Test Planning, Software Quality..., Test Automation, Mainframe, IIS, Quality Assurance, Microsoft SQL Server, Testing, SQL, Performance Tuning
Education
Cleveland State University 1984 — 1989
BS, Computer & Information Science
New York State Office of Children & Family Services August 2009 - Present
Progressive Insurance 2006 - 2008
Education
Cleveland State University
Graduate, Computer & Information Science
Baypointe Technology December 2014 - Present
Krieder Technology January 2009 - Present
Remington College, Cleveland OH July 2013 - April 2014
Remington College October 2011 - July 2013
Alphaport, Inc. October 2011 - June 2013
City of Westlake January 2008 - November 2009
Progressive Insurance May 2007 - December 2007
Thomson Aluminum Casting Co January 1998 - January 2006
Skills
Windows 7, Firewalls, Disaster Recovery, VMware, Troubleshooting, Microsoft Exchange, Network Security, Infrastructure, Windows Server, Access, System Administration, Servers, Citrix, Help Desk Support, Data Center, Technical Support, Windows Administration, Active Directory, Hardware, Server Administration, Windows XP, Networking, Network Administration, Cisco Technologies, Operating Systems, Software Installation, Security, WAN, Hyper-V, SAN, Microsoft Technologies, Storage, Windows, Information Technology, Antivirus, Routing, Linux, Management, DHCP, VPN, DNS, Group Policy, System Deployment, Wireless Networking, VMware ESX, Switches, Computer Security
Education
Chanel
Cleveland State University
Bachelor of Science, Computer Engineering
Ohio University
Cleveland Clinic June 2013 - Present
Cleveland Clinic Lou Ruvo Center For Brain Health September 2009 - June 2013
Cleveland Clinic June 2008 - September 2009
Cleveland Clinic March 2005 - September 2009
Charter One Bank June 2004 - March 2005
The David Group June 1999 - June 2004
Progressive Insurance August 2003 - April 2004
Skills
Epic Systems, Windows 7, Windows Mobile, Windows Server, Novell Netware, Novell Certified, Citrix Metaframe, Stata, Microsoft Office, Email, Nortel, Training, Polycom Video..., Altiris Deployment..., Windows Scripting, SoftMed, 3M Health Data..., 3M Encoder, Microsoft SQL Server, Groupwise, Apple, Active Directory
Education
Cleveland State University 2014 — 2016
Master of Business Administration (MBA)
Tiffin University 2000 — 2010
Bachelor of Business Administration (B.B.A.), IT, 3.58
AmTrust Financial Services, Inc. (AFSI) January 2012 - Present
AmTrust Financial Services, Inc. (AFSI) October 2011 - January 2012
Progressive Insurance July 2000 - April 2010
Credit General Insurance Company 1994 - June 2000
Education
Cleveland State University
BA, English
Progressive Insurance October 2012 - Present
City of Cleveland August 2012 - October 2012
Buckley King LPA April 2012 - August 2012
Cleveland State University August 2010 - December 2011
Foot Locker September 2007 - November 2011
Forest City Enterprises May 2011 - September 2011
Ben & Jerry's April 2006 - June 2007
Skills
Training, Microsoft Excel, Accounting, Human Resources, Data Entry, Management, Time Management, Leadership, PowerPoint, Analysis
Education
Cleveland State University 2010 — 2011
Business Administration, Management/Labor Relations
Western Reserve Group September 2008 - Present
Progressive Insurance 1993 - 2008
Skills
SOA, Enterprise Architecture, Agile Methodologies, Web Services, WCF, TFS, Vendor Management, SQL, .NET
Education
Cleveland State University
Bachelor of Science, Computer Science & Mathematics