Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
Partners HealthCare February 2015 - Present
Talis Clinical,LLC May 2013 - January 2014
Cleveland Clinic May 2010 - April 2013
Chancellor University October 2009 - May 2010
Progressive Insurance 2009 - 2009
Panjab University, Educational Institution, Chandigarh October 2005 - May 2007
Skills
Microsoft SQL Server, SQL, XML, SDLC, Oracle, JavaScript, Agile Methodologies, Software Development, AJAX
Education
Cleveland State University 2007 — 2009
Master of Science (MS), Computer and Information Sciences, General
University of Calcutta 2000 — 2004
M.Tech, Computer Science & Engineering, A
DataServ, a Skoda Minotti Technology Firm January 2015 - Present
MCPc February 2011 - October 2014
InSeT Systems LLC March 2009 - February 2011
MCPc July 2008 - March 2009
ARINC Engineering Services, LLC 2007 - 2008
Audiopack / Ultra Electronics August 2004 - September 2005
Nokia 2003 - 2003
Progressive Insurance 1999 - 2002
Alltel Wireless January 1999 - November 1999
GTE Wireless 1989 - 1999
Skills
Wireless, Wireless Networking, Networking, Cisco Technologies, Integration, VoIP, Switches, Troubleshooting, Network Design, Disaster Recovery, RF, WiFi, Cloud Computing, VPN, Telecommunications, System Deployment, Technical Support, Data Center, Ethernet, Virtualization, WLAN, WAN, CCNA, IP, Testing, Routing, CDMA, Unified Communications, Strategic Planning, Network Security, Product Development, MPLS, Cellular Communications, Security, Network Engineering, Microwave, Network Architecture, Managed Services, Pre-sales, Linux, Hardware, TCP/IP, Network Administration, Systems Engineering, Mobile Devices, Cisco IOS, LAN-WAN, Microwave Engineering, Microwave Links, Wireless Mobility
Education
Cuyahoga Community College 1978 — 1979
Classes toward ASET, BSET
Cleveland State University 1976 — 1979
Work toward BSEE, BSEE
CF Brush 1973 — 1976
Diploma, College Prep
CF Brush 1973 — 1976
Diploma
Medical Mutual March 2015 - Present
Medical Mutual August 2012 - March 2015
Progressive Insurance June 2006 - July 2012
Skills
Claim, Health Insurance, Insurance, Property, Medicare, Customer Service, Outlook, Microsoft Office, Claims Resolution, Data Entry, Employee Benefits, Microsoft Excel
Education
Cleveland State University 2014 — 2017
Bachelor's Degree, Business Administration and Management, General
Lakeland Community College
Associate of Arts (AA)
Cuyahoga Metropolitan Housing Authority April 2013 - Present
Cuyahoga Metropolitan Housing Authority October 2011 - Present
Cleveland Clinic April 2008 - October 2011
Progressive Insurance May 2006 - April 2008
KeyBank, N.A. December 1999 - May 2006
Skills
Accounting, Accounts Payable, Auditing, Financial Reporting, Analysis
Education
Cleveland State University 2003 — 2007
Bachelors of Business Administration, Accounting
Procter & Gamble June 2007 - Present
Progressive Insurance September 2004 - June 2007
Cleveland Clinic September 2001 - September 2004
Skills
Business Analysis, Business Intelligence, Project Management, Business Transformation, SAP BW, Spotfire, Change Management, Analysis, Analytics, Business Process, Program Management, Leadership, Innovation, Forecasting, Databases, Team Leadership, Cross-functional Team..., Strategy, Management, Business Analytics, Data Visualization
Education
Cleveland State University 1999 — 2001
Master of Business Administration (MBA), Business Administration and Management, General
University of Illinois at Urbana-Champaign 1994 — 1997
Bachelor of Science (B.S.), Biology, General
Hungry Chicken Homestead March 2010 - Present
Chickens in the Kitchen 2011 - Present
Progressive Insurance 2009 - 2010
Progressive Insurance 2005 - 2010
Progressive Insurance 2002 - 2005
Progressive Insurance 2000 - 2002
The Eliza Jennings Group 1996 - 2000
Skills
Writing, Teaching Skills, Meeting Facilitation, Blogging, SharePoint, Word, Excel, Public Speaking, Teaching, Customer Relations, Social Media, Coaching, Problem Solving, Business Analysis, ITIL, Documentation, Software Documentation, Interviews, Non-fiction Writer, Marketing Communications
Education
Cleveland State University 1997 — 2000
Master's, Computer Science
John Carroll University
BA, Education
Xerox 2014 - Present
Vox Mobile September 2012 - August 2014
Progressive Insurance May 2011 - September 2012
Bank of America February 2011 - May 2011
Bank of America September 2009 - February 2011
Bank of America January 2009 - September 2009
Checksmart July 2007 - January 2009
Skills
Leadership, Customer Service, Process Improvement, Outlook, Microsoft Excel, Time Management, Microsoft Office, PowerPoint, Management, Creative Problem Solving, Leadership Development, Team Building, Analysis, Data Analysis, Marketing Communications, Microsoft Word, Windows, Data Entry, Access, Social Media, Soarian, Epic Systems, OnBase
Education
Miami University 2002 — 2006
Bachelor of Arts (BA)
Cleveland State University
Progressive Insurance May 2015 - Present
Huntington Learning Center May 2014 - June 2015
Huntington Learning Center August 2014 - February 2015
Skills
Microsoft Office, Data Analysis, Microsoft Excel, Financial Modeling, Financial Analysis, Corporate Finance, Risk Management
Education
Weatherhead School of Management at Case Western Reserve University 2014 — 2015
Master of Science in Management, Finance
Cleveland State University 2012 — 2014
Bachelor of Arts, Mathematics
Mentor High School
Fleetmatics March 2014 - Present
OverDrive, Inc. October 2013 - March 2014
Fleetmatics May 2011 - October 2013
Mercer November 2010 - May 2011
E-max Gaming Corporation May 2010 - November 2010
E-max Gaming Corporation September 2009 - June 2010
Insurance.com April 2008 - May 2009
Progressive Insurance April 2001 - April 2008
Moore Research Center 1997 - April 2001
Solid State Measurements, Inc 1994 - 1997
Skills
.NET, C#, Agile, XML, Software Development, Scrum, WCF, Object Oriented Design, Web Services, LINQ, Microsoft SQL Server, Agile Methodologies, Test Driven Development, SQL Server, Application Development, Java, Android Development, Mobile Applications, TDD, Software Engineering, Android, SaaS, SOA, Maven, NHibernate, IoC, MySQL, Google Guice, ASP.NET, Architecture, RESTful WebServices, ASP.NET MVC, Visual Studio, Web Applications, Enterprise Software, T-SQL, Powershell, jQuery, JavaScript, REST, Software Design, SQL, SOAP, XSLT, Design Patterns, IIS, Subversion, Databases, Unit Testing, VB.NET
Education
University of Pittsburgh 1991 — 1996
Bachelor of Science, Computer Science
Cleveland State University
Hyland Software June 2010 - Present
Hyland Software June 2007 - June 2010
Progressive Insurance June 2002 - June 2007
XUMA 2000 - 2001
InsWeb 1998 - 2000
Risk Sciences Group, Inc. 1997 - 1998
Firemans Fund Insurance Company 1996 - 1997
Allied Group Insurance Services 1995 - 1996
Skills
Team Leadership, Product Management, Insurance, Business Analysis, Requirements Gathering, Strategic Planning, Financial Analysis, Software Project..., SaaS, Enterprise Software, SDLC, Business Process, Project Management, Software Development, Requirements Analysis, Enterprise Content..., Integration, Consulting, Process Improvement, Leadership
Education
Cleveland State University 2015 — 2018
Master of Science (MS), Computer Engineering
University of California, Berkeley 1999 — 2001
Professional Sequence, Digital Telecommunications
John Carroll University 1988 — 1992
BSBA, Finance
Fathom: A Digital Marketing & Analytics Agency July 2015 - Present
Fathom: A Digital Marketing & Analytics Agency February 2015 - June 2015
Fathom: A Digital Marketing & Analytics Agency August 2014 - January 2015
3Q Digital February 2013 - May 2014
3Q Digital January 2012 - February 2013
Progressive Insurance March 2009 - January 2012
Progressive Insurance December 2007 - March 2009
Juice Distribution Company April 2006 - August 2007
Naked Juice August 2004 - May 2005
Guardian Title August 2003 - August 2004
Skills
Digital Marketing, DART for Advertisers, Demand Side Platform, Tableau, Blogging, Social Media, Online Advertising, Online Marketing, Leadership, Digital Media, Marketing, Management, Advertising, Marketing Strategy, Display Advertising
Education
Case Western Reserve University - Weatherhead School of Management 2010 — 2013
M.B.A
Cleveland State University 2000 — 2007
B.B.A, Marketing
Ohio University 1996 — 1999
St. Ignatius High School 1992 — 1996
KeyBank February 2014 - Present
Key Bank October 2011 - February 2014
KeyBank April 2010 - January 2012
Progressive Insurance November 2004 - May 2010
Baldwin-Wallace College September 2009 - December 2009
Skills
Training, Needs Analysis, Adult Education, Instructor-led Training, Leadership Development, Public Speaking, E-Learning, Employee Training, Nonprofits, Staff Development, Instructional Design, Team Building, Management, Leadership, Budgets
Education
Cleveland State University 2008 — 2009
Masters Degree, Adult Learning and Development
University of Mount Union 1988 — 2002
Bachelors, Middle School Education (Language Arts and Social Studies concentration)
Progressive Insurance March 2015 - Present
Progressive Insurance July 2013 - Present
Progressive Insurance February 2005 - July 2013
AT&T Yellow Pages July 2004 - January 2005
King Insurance Services June 2000 - June 2004
Skills
Direct Sales, Insurance, Team Leadership, Coaching, Customer Retention, Customer Service, Property & Casualty..., Sales Process, Microsoft Publisher, Employee Learning &..., PowerPoint
Education
Cleveland State University 2013 — 2014
Non-Degree, Masters of Human Resources and Labor Relations, 3.3
Cleveland State University 2001 — 2002
Bachelor of Arts (B.A.), Psychology
The Ohio State University 1999 — 2001
Psychology
Abercrombie & Fitch November 2013 - Present
Bath & Body Works August 2011 - November 2013
Progressive Insurance November 2008 - July 2011
Progressive Insurance December 2005 - November 2008
Progressive Insurance February 2004 - December 2005
Progressive Insurance October 2001 - February 2004
Forest City Enterprises March 1999 - October 2001
Skills
Analytics, Analysis, Segmentation, Forecasting, SAS, Email Marketing, Business Analysis, SQL, Process Improvement, Database Marketing, SAS programming, Marketing Strategy, Marketing, Web Analytics, E-commerce, CRM, Management, Financial Analysis, Data Mining, Insurance, Marketing Analytics, Email Strategy, CRM databases, Multi-channel Retail, Digital Marketing, Social Media Marketing, Property & Casualty..., Teradata, VBA, Microsoft SQL Server, Online Retail, Data Visualization
Education
Cleveland State University
M.B.A., Business Administration
Franklin University
B.S., Finance
Safeguard Properties April 2014 - Present
Safeguard Properties April 2014 - August 2015
Cognosante October 2013 - August 2015
Huntington National Bank September 2012 - September 2013
Progressive Insurance February 2008 - September 2012
Lender Processing Services, Inc. (LPS) August 2006 - February 2008
Mortgage Information Services December 2003 - July 2006
First American Financial Corporation November 2001 - December 2003
Bank of America [FKA MBNA] January 1995 - November 2000
Skills
Property & Casualty..., Insurance, Casualty, RV, Liability, Underwriting, Motorcycle, General Insurance, Property Damage, Banking, Home Equity Loans, Loan Origination, Opening New Accounts, Teller Operations, NMLS Licensed, Notary Public, Direct Sales, Sales Presentations, Licensed to Sell..., Customer Retention
Education
Cleveland State University 2005 — 2010
Bachlors, Communications
Lakeland Community College 1996 — 1998
Associate's degree, Business Administration and Management, General
EY September 2014 - Present
Project Management Institute January 2006 - Present
Vitamix September 2013 - August 2014
Progressive Insurance December 2012 - September 2013
Avery Dennison April 2012 - December 2012
Forest City Enterprises July 2011 - April 2012
Ernst & Young January 2011 - July 2011
Cleveland Clinic April 2009 - January 2011
MTD Products January 2005 - April 2009
Energizer April 1996 - January 2005
Skills
PMP, Certified Scrum Master..., Consultant, MS Project, Requirements Analysis, Change Management, PMO, Resource Management, Budgeting, PMI, Program Management, Business Analysis, ERP, Quality Assurance, Visio, Process Improvement, Agile, Portfolio Management, SharePoint, Project Planning, Risk Management, Mentoring, SDLC, Project Portfolio..., Software Project..., Agile Methodologies, Project Management, Six Sigma, Software Documentation, Management, Cross-functional Team..., Process Engineering, Budgets, Integration, Strategy, Leadership, Agile Project Management, Outsourcing, Team Leadership, Software Development, SAP, Testing, SaaS, Vendor Management, Microsoft Project, Consulting
Education
Cleveland State University
MS, Industrial Engineering
Saint Ignatius High School
University of Cincinnati
BS, Industrial Engineering
Farmers Insurance September 2014 - Present
Farmers Insurance Group April 2004 - September 2014
Farmers Insurance Group / Bristol West Insurance April 2004 - August 2010
Progressive Insurance April 2000 - April 2004
Progressive Insurance December 1997 - April 2000
Skills
General Insurance, Customer Service, Insurance, Process Improvement, Claim, Property & Casualty..., Leadership, Management, Casualty, Training, Liability, Claims Management, Commercial Insurance, Team Building
Education
Cleveland State University
B.A, Communications
University of Michigan Lean Office
Progressive Insurance March 2011 - Present
Progressive Insurance August 2007 - March 2011
Progressive Insurance January 2000 - August 2007
Education
Cleveland State University 1997 — 1999
HonorHealth June 2015 - Present
Private Family August 2013 - June 2015
LJEvans & Co. April 2013 - August 2013
Cleveland Clinic October 2011 - March 2013
Progressive Insurance June 2003 - March 2011
Skills
Claim, Insurance, Health Insurance, Medicare, HIPAA, CPT, Epic Systems, Medical Terminology, Medical Coding, Healthcare, Claims Management, Filing, Office Management, Cpr Certified, Software Documentation, Phlebotomy, Personal Injury, Subrogation, Team-oriented, Clinical Research, Medical Records, Appointment Scheduling, ICD-9, Data Entry, Medicine, Nursing, Public Health, EMR, Administrative..., Medicaid, Outlook, Microsoft Publisher, Organization &..., Medical Transcription, 10 Key, Healthcare Information..., Managed Care, Telephone Skills, Clerical Skills, QuickBooks, Phone Etiquette, Critical Thinking, Sales, Teamwork, Customer Service, Management, Team Building, CPR Certified, Administrative...
Education
Polaris Career Center 2002 — 2002
Business Technology, Medical Terminology/Accounting
Cleveland State University
Dietetics and Clinical Nutrition Services
Progressive Insurance 2008 - Present
Progressive Insurance February 2005 - January 2008
Skills
Analysis, Fixed Assets, Business Analysis, Business Process..., Financial Analysis, Microsoft Excel, Visio, Microsoft Office, SharePoint, Management, Payments, Accounts Payable, Account Reconciliation, Bank Reconciliation, Invoicing, Process Improvement
Education
Cleveland State University 2006 — 2008
MBA, Business Administration
Lake Erie College 1994 — 1998
Bachelors, Accounting and Business Administration
U.S. Coast Guard May 2010 - Present
Maintenance Marvels January 2010 - Present
National City Bank February 2008 - July 2009
Progressive Insurance 1999 - 2007
Parker Hannifin 1995 - 1999
Skills
Vendor Management, Disaster Recovery, Security, Leadership, Business Analysis, Process Improvement, Team Building, SDLC, Program Management, Project Management, SharePoint, Troubleshooting, Strategic Planning, IT Management, Visio
Education
Ashland Universtiy 1999 — 2003
Cleveland State University
BA, Sociology
Sunny Day LLC September 2012 - Present
Progressive Insurance 1998 - 2007
American Greetings 1997 - 1998
The Lubrizol Corporation 1995 - 1996
Chi Corporation 1986 - 1992
Skills
VSAM, Insurance, Software Development, Program Management, CICS, Mainframe, DB2, SQL, Enterprise Architecture, TSO, COBOL, JCL, Requirements Gathering, Testing, Web Applications, SDLC, Access, Management, Visio, Business Analysis, Requirements Analysis, Sarbanes-Oxley Act, Microsoft SQL Server, XML, .NET, ITIL, SharePoint
Education
Cleveland State University 1994 — 1997
Bachelor of Science Science, Computer and Information Science
Lakeland Community College 1985 — 1987
Associate of Applied Science, Electronic Engineering Technology
Kent State University
Fine Art, Graphic Design, Achitecture
Cuyahoga Community College July 2013 - Present
Windstream Communications July 2012 - August 2013
Eliza Creative May 2010 - August 2013
Cuyahoga Community College January 2009 - May 2012
Dealer Tire May 2011 - November 2011
BSKLive January 2009 - July 2009
Westfield Group June 2008 - August 2008
Progressive Insurance December 2005 - January 2007
Progressive Insurance January 2001 - December 2005
Progressive Insurance August 1999 - January 2001
Skills
HTML + CSS, Wordpress, Photoshop, C#, SQL, JavaScript, jQuery, C++, User Interface Design, User Experience, User Interface, HTML5, HTML/XML, HTML, WordPress, HTML 5, Dreamweaver, Flash, Web Design, Illustrator, Usability Testing, Usability, Adobe Creative Suite, Website Development, CSS, Web Applications, Interaction Design, Software Development, Web Development, Information Architecture
Education
Kent State University 2013 — 2015
Master’s Degree, Information Architecture and User Experience Design
Cuyahoga Community College 2007 — 2010
Associates, Interactive Media (summa cum laude)
Cleveland State University 1997 — 2001
Bachelor of Science, Computer Science
Progressive Insurance January 2014 - Present
Sigma Gamma Rho Sorority, Inc. March 2013 - Present
Cuyahoga County Public Library July 2015 - August 2015
BVU August 2011 - December 2013
Fairfax Renaissance Development Corporation May 2011 - December 2013
Cleveland State University Black Alumni Organization December 2011 - January 2013
Fred's Club Tutoring March 2011 - April 2012
Milestones Autism Organization November 2011 - December 2011
R.E.A.D. June 2011 - August 2011
Heights Libraries June 2011 - August 2011
Skills
Volunteer Management, Document Drafting, Mailings, Business Correspondence, Non-profit..., Non-profit..., Community Service, Volunteer Recruiting, Volunteer Coordinating, Volunteer Engagement, Social Media, Social Networking, Non-profits, Facebook, Leadership, Community Outreach, Community Development, Program Development, Philanthropy, Community Organizing, Event Planning, Public Speaking, Volunteer Training, Community Engagement, Social Services, Event Management, Leadership Development, Youth Mentoring, Board Development, Conflict Resolution, Workshop Facilitation, Non-profit Leadership, PowerPoint, Data Entry, Microsoft Office, Blogging, Nonprofits, Non-profit Consulting, Volunteering, Grant Writing, Grants, Fundraising, Program Evaluation, Time Management
Education
Cleveland State University 2002 — 2006
B.A., Communications Management
Compuware July 2010 - Present
Progressive Insurance July 2008 - October 2010
Cleveland State University 2005 - 2007
Skills
C#, .NET, Microsoft SQL Server, ASP.NET, LINQ, Web Services, VB.NET, XSLT
Education
Cleveland State University 2004 — 2007
Master's degree, Computer Engineering
Visvesvaraya Technological University 1998 — 2002
Bachelor's degree, IT
Amarvani
Progressive Insurance July 2007 - Present
Progressive Insurance 2007 - 2015
Education
Basaveshwara Engineering College 1995 — 2000
Karnataka University Dharwad, Electrical and Electronics Engineering
Cleveland State University
Master of Business Administration (M.B.A.)
Progressive Insurance June 2006 - Present
Progressive Insurance June 2006 - Present
Skills
Compliance, Underwriting, Workers Compensation, Insurance, Risk Management, Claim, Claims Management, Sales Management, Property & Casualty..., Customer Service
Education
Cleveland State University 2012 — 2019
Bachelor's Degree, Organizational Leadership
Lakeland Community College 2000 — 2012
Associate's Degree
The Centers for Families and Children May 2014 - Present
Dress for Success Cleveland September 2013 - December 2013
Urban League of Greater Cleveland July 2013 - September 2013
Sodexo March 2013 - July 2013
OhioGuidestone May 2011 - January 2013
Progressive Insurance February 2000 - May 2011
Case Western Reserve University April 1992 - February 2000
Skills
Employee Relations, Recruiting, Onboarding, Career Counseling, Employment Law, Coaching, EQi, Human Resources, Employee Recognition, Strategy, Communication, Public Speaking, Conflict Resolution, Team Building, Customer Service
Education
Cleveland State University 2007 — 2010
Master's Degree, Labor Relations & Human Resources
Cleveland State University 2004 — 2007
Bachelor of Art, Psychology
Cuyahoga Community College 2002 — 2004
Associate of Arts (A.A.), Psychology
Sherwin-Williams Paints June 2015 - Present
Progressive Insurance November 2014 - May 2015
Walmart June 2014 - August 2014
So Curly So Kinky So Straight August 2011 - May 2014
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Social Media, Public Speaking, Social Networking, Customer Service, InDesign, Sales, Salons, Facebook, Research, Hospitality, Retail, Windows, Advertising, Marketing, Leadership Development, Event Planning, Leadership, Management, Coaching, Training, Team Building, Strategic Planning, Social Media Marketing, Public Relations, Event Management, Community Outreach, Human Resources, Interviews, Recruiting, Organizational...
Education
Cleveland State University 2013 — 2015
Bachelor of Arts (B.A.), Organizational Leadership with a minor in Management and Labor Relations
Cuyahoga Community College 2011 — 2013
Liberal Arts, Liberal Arts and Sciences/Liberal Studies
Charles F. Brush High School 2007 — 2011
Diploma, Cosmetology/Cosmetologist, General
Webster University
Master of Arts (M.A.), Human Resources
UnitedHealth Group March 2014 - Present
State of Ohio March 2009 - Present
Kaiser Permanente of Ohio June 2010 - September 2013
State of Ohio May 1976 - August 2012
Commonwealth of Kentucky August 2008 - April 2010
Tradesmen International August 2008 - April 2010
Travelers Insurance October 2005 - August 2008
Travelers Insurance 2005 - 2008
Progressive Insurance February 1991 - August 2005
Skills
Appeals, Nursing, Claim, Healthcare, Litigation, Medicare, Microsoft Word, Insurance, Medicine, Benefits Administration, Employee Benefits, Treatment, Management, Project Management, Healthcare Management, Medical Records
Education
Excelsior College 2007 — 2008
Associate of Science in Nursing (ASN), Nursing
Lakeland Community College 2003 — 2005
Certificate, Paralegal
Cleveland State University 1999 — 2000
Bachelor of Arts (B.A.), Urban Studies, Public Sector Management, 3.33
Lakeland Community College 1996 — 1999
AAS, Criminal Justice and Corrections, GPA 3.66
Hannah E Mullins School of Practical Nursing 1975 — 1976
Graduate Student of Practical Nursing, Practical Nursing, 3.0
Niles McKinley
Diploma, College Prep
Staffing Solutions Enterprises October 2012 - January 2014
Rich & Assoc. December 2010 - September 2011
Staffing Solutions Enterprises August 2008 - April 2010
Progressive Insurance January 2005 - June 2006
StoneWater Golf Club May 2002 - December 2003
Progressive Insurance November 1995 - May 1996
Staffing Solutions Enterprises (fka TempsPlus) February 1990 - November 1995
Pinkerton's Investigations September 1988 - February 1990
Skills
College Recruiting, Technical Recruiting, Recruiting, Applicant Tracking..., Talent Acquisition, Customer Service, Temporary Placement, Job Fairs, Temporary Staffing, Employee Relations, Sourcing, Interviews, Background Checks, Telephone Interviewing, Recruitment Advertising, Microsoft Excel, Microsoft Word
Education
Cleveland State University 1987 — 1988
Bachelor of Arts (B.A.), Communications
Kent State University 1983 — 1987
Public Relations
International School of Brussels 1982 — 1983
High School Diploma
Richmond Heights 1980 — 1982
Verizon Wireless May 2013 - Present
Progressive Insurance 2001 - 2011
Skills
Recruiting, Talent Acquisition, Internet Recruiting, Customer Service, Cold Calling, Sales, Talent Management, Interviews, Executive Search, Microsoft Office
Education
DeVry University's Keller Graduate School of Management-Ohio 2013 — 2015
Master of Business Administration (MBA), International Marketing
Cleveland State University 1995 — 2000
Bachelor of Science (B.S.), Elementary Education and Teaching
The Ohio State University 1993 — 1994
PC Handyman - Cleveland January 2001 - Present
Digital Traffic May 2010 - November 2012
Progressive Insurance March 2003 - September 2006
Skills
HTML5, CSS, PHP, MySQL, A+ Certified, Dreamweaver, Flash Design, Videography, SEO copywriting, SEO, Google Analytics, Google Adwords, AJAX, ColdFusion, Photoshop, Illustrator, Cartooning, Logo Design, Flash, Mobile Applications, XML, E-commerce, Databases, HTML 5, Windows, Social Media
Education
Cleveland State University 2006 — 2011
Master of Arts (M.A.), Early Childhood Education
Cleveland State University 2006 — 2010
Bachelor of Arts, Sociology
Miami University 1989 — 1995
Bachelor of Arts (B.A.), Anthropology
Progressive Insurance 2013 - Present
Progressive Insurance 2010 - Present
BRAVO BRIO Restaurant Group 2006 - 2013
Skills
Property & Casualty..., Customer Service, Time Management, Customer Satisfaction, Microsoft Excel, Insurance
Education
Cleveland State University
Bachelor in Business Administration, Business Administration, Management and Operations
Progressive Insurance February 2014 - Present
Dealer Tire April 2012 - February 2014
Dealer Tire July 2010 - April 2012
The Princeton Review January 2010 - June 2011
KeyCorp October 2008 - July 2010
New York Life March 2008 - September 2008
Doppco Development May 2007 - August 2007
Skills
Analysis, Sales Operations, Leadership, Competitive Analysis, Cross-functional Team..., Sales, Data Analysis, Process Improvement, Market Analysis, Customer Retention, Microsoft Excel, Inventory Management, Management, Customer Satisfaction, Dashboard, Automotive, Marketing, Web Analytics, Oracle, Reporting & Analysis, Databases, Operational Planning, Marketing Strategy, Promotional Analysis, Territory Analysis, Dashboards, Excel, Sales Support, Microsoft SQL Server, SQL, SAS Programming, Google Analytics
Education
Cleveland State University
Graduate Studies Include: Marketing, Economics, Accounting, Organizational Behavior
Miami University 2006 — 2008
B.A., Psychology
University School 1999 — 2003
High School
Lafayette College 2003 — 2006
Progressive Insurance December 2014 - Present
Progressive Insurance February 2012 - December 2014
Progressive Insurance July 2011 - February 2012
Progressive Insurance November 2009 - July 2011
Progressive Insurance January 2008 - November 2009
Progressive Insurance June 2007 - January 2008
Progressive Insurance July 2004 - June 2007
Skills
Vendor Management, SharePoint, Visio, Disaster Recovery, Telecommunications, IT Management, ITIL, IT Strategy, IT Operations, Networking, Management, Cisco Technologies, Troubleshooting, IT Service Management, BMC Remedy, VoIP, Team Leadership, Incident Management
Education
Cleveland State University 2008 — 2010
MBA
Miami University 2000 — 2004
BS, Management Information Systems
Progressive Insurance April 2015 - Present
Progressive Insurance February 2013 - Present
Progressive Commercial Auto February 2011 - February 2013
Progressive Insurance February 2007 - February 2011
Progressive Insurance Co September 2005 - February 2007
Progressive Insurance Co September 2002 - September 2005
Skills
Commercial Lines, Insurance, Property & Casualty..., Commercial Insurance, New Business Development, Liability, Casualty, Training, Sales, General Insurance, Umbrella Insurance, Customer Retention, Legal Liability, Underwriting, Professional Liability, Casualty Insurance, Customer Service
Education
Cleveland State University 1999 — 2001
BBA, Marketing
Cleveland State University 1999 — 2001
BBA, Marketing
Progressive Insurance Spvr Human ResourcesThings RememberedAugust 1995 - January 1999
Premier Industrial Corp 1992 - 1995
Skills
Leadership Development, Job Analysis, Personnel Management, Coaching, Human Resources, Performance Management, Employee Relations, Conflict Resolution, Analysis, Onboarding, Employee Benefits, Talent Management, Succession Planning, Workforce Planning, Insurance
Education
Cleveland State University 1992 — 1996
MLRHR, Labor Relations and Human Resources
Kent State University 1987 — 1991
Progressive Insurance February 2014 - Present
Progressive Corporation October 2006 - January 2014
PROGRESSIVE INSURANCE COMPANY October 2005 - September 2006
Progressive Corporation April 2005 - September 2005
Ohio Division, Akron January 2002 - March 2005
Progressive Corporation November 1999 - December 2002
Progressive Corporation March 1995 - October 1999
Mayfield December 1991 - February 1995
Skills
Claims, Insurance, Customer Service, Process Improvement, Negotiation, Change Management, Customer Relations, Performance Management, Problem Solving, Coaching, Insurance Claims, Microsoft Office, Property & Casualty..., Vendor Relations, Auto Liability, Excel, Property Damage, Claim, Management, Quality Assurance, Liability Analysis
Education
Cleveland State University 1987 — 1991
Bachelor, Business Administration; Finance
Mayfield High School 1983 — 1987
High School Degree
Allstate Insurance Company December 2011 - Present
Infinity Insurance August 2010 - November 2011
Allstate New Jersey Insurance Company August 2006 - June 2010
Allstate Insurance August 2006 - July 2007
Progressive Insurance June 2003 - June 2006
BJ's Wholesale Club January 2002 - June 2003
Skills
Customer Service, Event Planning, Public Speaking, Fundraising, Training, Marketing, Recruiting, Sales, Insurance, Leadership, PowerPoint, Social Media, Public Relations, Marketing Communications, Microsoft Office, Coaching, Leadership Development, Social Media Marketing, Property & Casualty..., Life Insurance, Business Development, Casualty, Direct Sales, Health Insurance, Management, Process Improvement, Umbrella Insurance, Team Building
Education
Cleveland State University 2004 — 2006
Masters of Education, Adult Learning and Development
Ohio University 1997 — 2000
Bachelor's of Science, Telecommunications/Video Production
Kentucky State University 1996 — 1997
Worked towrds a Bachelor of Science in Education, Elementary Education and Teaching
Shaker Heights High School
Highschool diploma
International Game Technology June 2009 - Present
Progressive Insurance September 2003 - June 2009
Radiant Logic April 2001 - September 2003
Quark September 1999 - March 2001
Education
Cleveland State University
MBA
Progressive Insurance May 1986 - Present
Progressive Corporation 1986 - Present
Firestone 1982 - 1986
Education
Cleveland State University 1978 — 1982
St. Joseph H.S. 1973 — 1978
H.S.
Our Lady of Perpetual Help Elementary 1969 — 1974
Progressive Insurance IT ManagerProgressive InsuranceApril 2004 - Present
Black & Decker July 2003 - April 2004
Education
Cleveland State University 2005 — 2008
MBA
Penn State University 1998 — 2003
Progressive Insurance March 2009 - Present
Progressive January 2006 - March 2009
Law Firm September 2001 - January 2006
Skills
Employment Law, Mediation, Litigation, Arbitration, Employee Relations, Civil Litigation, Legal Writing, Personal Injury, Legal Research, Appeals, Recruiting, Human Resources
Education
Cleveland State University 1995 — 1998
MPA, Health Care Adm./Epidemiology
Cleveland State University - Cleveland-Marshall College of Law 1994 — 1998
JD, Law
Ohio Wesleyan University 1990 — 1994
Bachelor of Arts (B.A.), American Government and Politics (United States)
Aon Risk Solutions May 2014 - Present
Progressive Insurance March 2012 - May 2014
Progressive Insurance February 2010 - March 2012
Progressive Insurance March 2006 - February 2010
Progressive Insurance September 2003 - March 2006
Fathom IT Consulting Solutions May 2000 - August 2003
Skills
SDLC, Process Improvement, Project Management, Agile Methodologies, SharePoint, PMO, Product Management, Business Analysis, Business Process..., Strategic Planning, Testing, Software Documentation, Analysis, Software Development, Requirements Analysis, Management, Requirements Gathering, Leadership, Program Management, Microsoft Office, Project Planning, Metrics Definition, Key Metrics
Education
Cleveland State University 2005 — 2006
MBA, Business Administration
Ohio University 1993 — 1997
BBA, MIS, Management
Dell June 2013 - Present
Dell December 2006 - June 2013
Progressive Insurance 2003 - 2006
Altitude Software 2000 - 2003
RBC 1997 - 2000
IBM Canada May 1996 - August 1997
Skills
IT Management, People Management, IT Strategy, Digital Strategy, Enterprise Architecture, Vendor Management, System Architecture, Scrum, IT Security Policies &..., .NET, SOA, SDLC, Software Development, Web Services, Integration, Eclipse, Software Project..., Software Design, Cloud Computing, Telecommunications, Solution Architecture, CTI, SQL Server, Visual Studio, Databases, Application Architecture, PL/SQL, C++, Business Requirements, Security, Team Leadership, HTML, Architecture, Agile, C#, XML, Java, Technical Leadership, ASP.NET
Education
Cleveland State University 2004 — 2006
Master of Business Administration (MBA)
University of Waterloo 1991 — 1996
BASc, Systems Design Engineering
Hartley college
Hartley college
Progressive Insurance January 2009 - Present
Progressive Insurance March 2006 - January 2009
ABB Inc. 1999 - 2003
Skills
Testing
Education
Cleveland State University 1997 — 2007
MS, Computer and Information Science
Pennsylvania State University-Erie Campus 1993 — 1995
BS, Electrical Engineering Technology
AppSec Consulting December 2008 - Present
Freelance September 2007 - November 2008
Progressive Insurance January 1999 - November 2008
Skills
Application Security, Vulnerability Assessment, Penetration Testing, Web Application Security, CISSP, Information Security
Education
Cleveland State University 2003 — 2004
MBA, Business Administration
Nankai University 2000 — 2001
Chinese Language
Kent State University 1994 — 1998
BBA, Computer Information Systems
Progressive Insurance February 2014 - Present
Progressive Insurance July 2011 - February 2014
Progressive Insurance October 2009 - July 2011
Progressive Insurance January 2007 - October 2009
Progressive Insurance July 2005 - January 2007
TruGreen ChemLawn February 2000 - November 2005
Skills
Project Management, Data Analysis, Process Improvement, Customer Service, Sales, Forecasting, Management, Analysis, Visio, Training, Call Centers, Microsoft Office, SAS Programming, Time Study, Claims Handling
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA)
Cleveland State University 2011 — 2013
Master of Business Administration (M.B.A.), MBA
University of Phoenix 2006 — 2008
Bachelor's, Business Management
ITT Technical Institute 2000 — 2002
Associate's, Computer Network/Information Systems
Progressive Insurance January 2006 - Present
Patni Computer System / Bendix Commercial Vehicle Systems November 1999 - June 2005
Appsoft 1991 - 1997
Skills
SDLC, Customer Service, Microsoft Excel, Sales, Leadership, Insurance, Strategic Planning, Process Improvement, Team Building, Training, Business Analysis, management
Education
Cleveland State University 2003 — 2005
Safe Auto Insurance Company March 2010 - Present
Safe Auto Insurance Company February 2008 - March 2010
Safe Auto Insurance Company February 2003 - February 2008
Progressive Insurance March 1996 - February 2003
KeyBank February 1995 - March 1996
Skills
Troubleshooting, DB2, Vendor Management, Visio, Disaster Recovery, Call Center, Active Directory, Process Improvement, Citrix, Business Analysis, SDLC, Business Continuity, Avaya, Data Center, Requirements Gathering, VMware, SQL, Waterfall, Virtualization, SharePoint, PMP, IT Operations, IT Strategy, Telecommunications, Management, Networking, Software Documentation, Call Centers, Integration, Microsoft SQL Server, Requirements Analysis
Education
Cleveland State University
Bachelor's, Computer Science with a concentration in Management and Labor Relations
National City Corporation 2008 - Present
Progressive Insurance 2005 - 2007
Progressive Insurance March 2003 - March 2005
Education
Cleveland State University 1993 — 1995
Progressive Insurance
Skills
Process Improvement, SDLC, Vendor Management, Visio, Business Analysis, Analysis, SharePoint
Education
Cleveland State University 1978 — 1982
Comcast Cable August 2013 - Present
Gunther Douglas April 2013 - August 2013
SAIC July 2007 - April 2013
Progressive Insurance August 1999 - July 2007
Skills
SDLC, Agile Methodologies, Process Improvement, Program Management, Business Intelligence, Project Management, Testing, Team Leadership, Team Building, Security+, Scrum Master, Advanced Leadership..., Software Development, Software Project..., Solaris, Management, Software Documentation, Requirements Analysis, MS Project, Scrum, Quality Assurance, Integration, Oracle, Databases, SQL, SOA, Web Applications, Visio, Vendor Management, SharePoint, Requirements Gathering, IT Management, Leadership, Security, Enterprise Architecture, Web Development, Java, Business Analysis, Unix, Budgets, PMP, JavaScript
Education
Miami University 1995 — 1999
Bachelor of Applied Science (B.A.Sc.), Management Information Systems
Cleveland State University
MBA, Business
Progressive Insurance June 2011 - Present
Progressive Insurance October 2009 - June 2011
WellCare March 2008 - October 2009
Progressive Insurance May 2005 - February 2008
Progressive Insurance June 2002 - May 2005
Skills
Security, Sarbanes-Oxley Act, Change Management, Auditing, IT Audit, Information Security, Governance, Management, Risk Assessment, Risk Management, Information Technology
Education
Cleveland State University 2003 — 2004
MBA
Miami University 1998 — 2002
BS, MIS/Finance
Progressive Insurance July 2010 - Present
Progressive Insurance May 2009 - July 2010
Allegro Realty Advisors May 2003 - April 2009
ICI Paints April 2002 - May 2003
Skills
Real Estate, Corporate Real Estate
Education
Cleveland State University 1998 — 2002
Parlae Solutions June 2005 - Present
Microsoft Consulting Services (MCS) 2005 - 2009
Brulant November 2002 - December 2005
PurchasePro.com June 2000 - June 2001
Progressive Insurance August 1997 - June 2000
Skills
C#, ASP.NET, SharePoint..., SharePoint Development, Entity Framework, Visual Studio, XML, Microsoft SQL Server, Enterprise Architecture, IIS, Solution Architecture, Integration, TFS, JavaScript, Architecture, SOA, Agile Methodologies, Microsoft Technologies, Database Design, Microsoft Office..., Requirements Analysis, Web Applications, T-SQL, SharePoint, Databases
Education
Cleveland State University
Cuyahoga Community College
Progressive Insurance September 2008 - Present
Progressive Insurance May 2004 - September 2008
Progressive Insurance March 2003 - May 2004
Progressive Insurance September 1999 - March 2003
Education
Cleveland State University 2001 — 2007
Bachelor of Business Administration, Finance
Progressive Auto Insurance 2014 - Present
Progressive Insurance January 2011 - January 2014
Progressive Insurance February 2005 - January 2011
Ohio KePRO, Inc February 2000 - January 2005
Orion Consulting Services February 1998 - February 2000
Orion Consulting 1990 - 2000
Creative Marketing Programs July 1997 - February 1998
Berwyn Group June 1994 - May 1997
Olympic Steel 1990 - 1992
Skills
Business Analysis, Process Development, Process Management, Business Strategy, Project Management, Process Improvement, Business Process, Medical Procedures, Claims Strategy, Business Technology..., Process Simulation, Strategic Planning, Vendor Management, Business Process..., Claims Management, Change Management, Healthcare, Insurance, Liability, Risk Management, Property & Casualty..., Analysis, Cross-functional Team..., Management, Claim
Education
Cleveland State University 1988 — 1992
Progressive Insurance June 2010 - Present
Progressive Corporation 2005 - June 2010
Progressive Insurance 1989 - 2005
Ameritrust 1984 - 1989
Skills
Data Analysis, Business Analysis, SAS, Analytics, SDLC, Data Mining, Business Intelligence
Education
Cleveland State University 1979 — 1983
BS, Computer and Information Science
Notre Dame Academy 1975 — 1979
Life Settlement Insights processor IIprogressive2002 - 2008
progressive 2000 - 2008
progressive 2000 - 2008
Progressive Insurance April 2002 - March 2006
progressive 2002 - 2006
Education
Cleveland State University
Marketing
KeyBank July 2015 - Present
Progressive Insurance January 2014 - May 2014
PNC Bank January 2012 - March 2014
Allied Integrated Marketing January 2009 - October 2011
Clear Channel Radio November 2006 - January 2009
Undiscovered Radio Network July 2006 - July 2007
Skills
Marketing, Public Relations, Promotions, Event Planning, Social Media, Press Releases, Media Relations, Publicity, Retail Banking, Banking, Sales, Project Management
Education
Cleveland State University 2013 — 2015
Master of Accountancy
Ohio University 2002 — 2006
Bachelor of Science (B.S.), Communication, General, Minor in Business
Progressive Insurance February 2005 - Present
Progressive Corporation 2005 - Present
Skills
Insurance, Claim, Property & Casualty...
Education
Cleveland State University 2001 — 2006
MBA, Business
Progressive Insurance February 1999 - Present
Skills
QTP, Quality Center, Test Planning, Test Automation, LoadRunner, Quality Assurance, Software Quality..., Testing, Manual Testing, Exploratory Testing, Test Strategy, Regression, System Testing, SoapUI, Agile
Education
Cleveland State University
Bachelor of Business Administration, Information Systems
Strong-Bridge Consulting June 2015 - Present
Independant Consultant December 2014 - May 2015
T-Mobile August 2014 - November 2014
hibu October 2013 - June 2014
Premera Blue Cross January 2012 - April 2013
Boeing 2006 - 2012
Progressive Insurance August 2003 - May 2006
Skills
Visio, Vendor Management, Program Management, MS Project, Project Management, Agile Methodologies, Requirements Analysis, Business Analysis, Change Management, Business Process..., Management, Scrum, Strategic Planning, Leadership, Data Analysis, Business Strategy, Business Development, E-commerce, Competitive Analysis, Business Requirements, SDLC, Requirements Gathering, Process Improvement, SharePoint, Cross-functional Team..., Team Leadership, Product Management, Analytics, Negotiation, Software Development, Business Intelligence, Software Documentation, Software Project..., Agile Project Management, Integration, Strategy, Business Process, Databases, Project Planning, Enterprise Software, SQL, Microsoft SQL Server, Start-ups, Systems Analysis, Team Building, Strategic Partnerships, User Experience, Team Management, IT Management
Education
Cleveland State University 2001 — 2002
MCIS, Computer Science
SNDT University Mumbai 1996 — 1999
MA, Psychology
Progressive Insurance February 2008 - Present
Key Bank 2003 - 2008
Scher Group 2001 - 2003
McStay Engineered Products 1992 - 2000
Skills
Financial Analysis, Accounting, Risk Management, Banking, Process Improvement, Vendor Management, Team Building, Portfolio Management, Credit, Access, Budgets, Finance, Cash Management, Project Management, Strategic Planning, Data Analysis, Business Process..., Financial Modeling, Management, Customer Service, Business Analysis
Education
Cleveland State University 2004 — 2006
Master of Accountancy, Accounting
Hiram College 1995 — 2000
Business Administration, Accounting
SummaCare and Apex Benefits Services June 2012 - Present
Medical Mutual January 2008 - May 2011
Medical Mutual 2000 - 2007
Medical Mutual (Blue Cross Blue Shield of Ohio) 1995 - 1999
Medical Mutual (Blue Cross Blue Shield of Ohio) 1990 - 1994
Progressive Insurance 1988 - 1989
Medical Mutual (Blue Cross Blue Shield of Ohio) 1986 - 1988
Horizon Savings and Loan Company 1984 - 1986
Skills
Health Insurance, Life Insurance, Medicare, Insurance, Disability Insurance, Claim, Employee Benefits, Customer Service, Underwriting, Term Life Insurance, Management, Leadership, Information Technology, Sales, Managed Care, Team Leadership, Call Centers, Sales Operations, HMO, Provider Relations, PPO, Medicaid
Education
Cleveland State University
Bachelor of Business Administration, Marketing
Progressive Insurance April 1998 - Present
ABB September 1987 - May 1998
Skills
Application Architecture, Agile Methodologies, Enterprise Architecture, Web Services, Software Development, SDLC, Visual Studio, C#, SOA, Technical Leadership, ASP.NET MVC, XML, Solution Architecture, Web Development, REST, System Architecture, Software Design, Android Development, .NET, Mobile Technology, Leadership, HTML 5, Team Leadership, Performance Testing, Integration, C++, HTML, Object Oriented Design, SOAP, Software Engineering, Strategic Leadership, Thought Leadership, Innovation, Innovation Management, Open Innovation, Innovator, Organizational..., Business Alignment, Technology Alignment, IT Solutions, Website Development, API, Presentations, Mentoring, JSON, OOP, ASP.NET AJAX, Big Data, Machine Learning, Real Time Decision...
Education
Cleveland State University 1987 — 1993
Bachelors, Computer Science
Principal Financial Group March 2014 - Present
Precision Systems July 2013 - September 2013
Precision Systems March 2012 - March 2013
Serco - North America September 2009 - March 2012
Progressive Insurance February 1991 - November 2007
Skills
Visual C#, Smalltalk, ASP.NET, Microsoft SQL Server, Selenium, NUnit, SUnit, XML, XML Spy, XML Schema, HTML, JavaScript, Agile Methodologies, C#, Requirements Analysis, User Acceptance Testing, Testing, Visual Studio, Test Automation, SDLC, DB2
Education
Cleveland State University 1993 — 1997
Business Administration and Management, General
Lakeland Community College 1985 — 1987
A.A.B., Computer Programming
Progressive Insurance July 2015 - Present
Farmers Insurance November 2011 - June 2015
National Interstate Insurance Company April 2010 - November 2011
Progressive Insurance September 2006 - April 2010
Progressive Insurance April 2005 - September 2006
Progressive Insurance 2003 - 2005
Skills
Insurance, Management, Analysis, Process Improvement, Property, Data Analysis, Sales, General Insurance, Underwriting, Customer Service, Marketing, Product Management, Business Analysis
Education
Cleveland State University 2007 — 2008
MBA, Business Administration
Muskingum College 1999 — 2003
Bachelors, International Business
Progressive Insurance September 2012 - Present
Progressive Insurance September 2007 - September 2012
Progressive Insurance 2002 - 2009
Sherwin Williams 2000 - 2003
Skills
Insurance, Business Process..., Process Improvement, Property & Casualty..., Business Analysis, Requirements Gathering, Visio, Business Process, Requirements Analysis, Change Management, Leadership, Management, Call Centers, Customer Service, Vendor Management, Team Building
Education
Cleveland State University 2009 — 2012
MBA, Business Administration and Management, General
Kent State University 1996 — 2001
Bachelor, Business Administration
AFIMAC Global March 2015 - June 2015
Progressive Insurance August 2008 - September 2014
Cornerstone IT 2007 - 2008
General Video of America 2002 - 2006
Techonology Management Group, Inc. 2001 - 2002
North Ohio Heart Center 2000 - 2001
InfoMasters, Inc. 1997 - 2000
Skills
IT Management, Windows Server, Cisco Routers, Visio, SharePoint, SDLC, Disaster Recovery, Microsoft SQL Server, Business Analysis, Process Improvement, Vendor Management, Photography, ITIL, SQL, Agile Methodologies, Active Directory, Cisco Technologies, Desktop Support..., Microsoft Exchange, Requirements Analysis, Networking, Software Documentation, Troubleshooting
Education
Cleveland State University 1991 — 1994
Bachelor of Business Administration (B.B.A.), Computer Information Science
Tandus July 2008 - Present
Progressive Insurance June 2005 - June 2008
Home Instead Senior Care June 2004 - June 2005
Skills
Account Management, Sales, Management, Sales Management
Education
Cleveland State University 2006 — 2007
B.A., English
The University of Georgia 2003 — 2004
Education
Kent State University 1997 — 2001
Liberal Arts
SLS Las Vegas August 2015 - Present
MGM Resorts International May 2013 - August 2015
MGM Resorts International June 2012 - May 2013
American Greetings January 2011 - May 2012
Cogswell Hall May 2010 - July 2010
Charak Research Clinic May 2009 - July 2009
National City Bank June 2008 - May 2009
Progressive Insurance May 2005 - June 2007
National City Bank February 2002 - May 2005
Progressive InsuranceMayfield January 2001 - December 2001
Skills
Market Research, Online Marketing, Advertising, Customer Service, Customer Relations, Call Center, Problem Solving, Research, Press Releases, Business Strategy, Social Media Marketing, Budgets, Coaching, Outlook, Project Management, Social Media, Leadership, Inventory Management, Marketing Research, Microsoft Office, Event Management, Microsoft Word, Sales, Analysis, Financial Analysis, Social Networking, Email Marketing, Forecasting, Retail, Management, Public Relations, Marketing Strategy, Strategic Planning, Data Analysis, CRM, Data Entry, Program Management, Business Analysis, Marketing, Fundraising, Teamwork, Merchandising, Customer Satisfaction, Marketing Communications, Public Speaking, Media Relations, Time Management, Project Planning, Recruiting, Event Planning
Education
Cleveland State University 2010 — 2013
MBA, Marketing
Cleveland State University 2005 — 2010
BS, Marketing and International Business
Collinwood High School
Todd Morgano May 2014 - Present
Public Relations Content Marketing Business to Business Social Media Media Training 2003 - Present
Marcus Thomas LLC 2011 - 2015
Federal Reserve Bank of Cleveland 2009 - 2011
National City Bank 2007 - 2009
Northlich 2005 - 2007
Progressive Insurance 2003 - 2005
Dix & Eaton 1999 - 2003
Hitchcock Fleming & Associates 1997 - 1999
WAKC TV-23 1986 - 1997
Skills
Feature Articles, Collateral, Strategic..., Proposal Writing, Strategic Thinking, Strategic Communications, Leadership, Corporate Communications, Public Relations, Marketing Communications, Internal Communications, Copywriting, Crisis Communications, Media Relations, Reputation Management, Press Releases, Newsletters, Speech Writing, Publications, Blogging, Content Strategy, Integrated Marketing, Communications Planning, Brand Development, Web Content, Copy Editing, Social Media Marketing, Message Development, Content Development
Education
Cleveland State University 1981 — 1985
BA, Communications / Psychology
Nationwide Insurance November 2006 - Present
Progressive Insurance November 2004 - October 2006
Liberty Mutual Insurance March 1996 - November 2004
Skills
Claim, Property & Casualty..., Insurance, Claims Management, Liability, Casualty, Commercial Insurance, General Insurance, Legal Liability, Underwriting, Workers Compensation, Commercial Lines, Professional Liability, Subrogation, Litigation Management, Reinsurance, Claim Investigation, Risk Management, Employee Benefits, Process Improvement
Education
University of Phoenix 2000 — 2001
BS, Business Administration
Cleveland State University
CarolinaEast Health System October 2013 - Present
CarolinaEast Health System April 2012 - September 2013
Community Health Systems - Martin General Hospital March 2011 - March 2012
Cleveland Clinic February 2010 - February 2011
CCF January 2005 - February 2010
McCormack Family Chiropractic January 1998 - December 2004
Progressive Insurance September 1995 - December 1998
Skills
Customer Service, Public Speaking, Microsoft Office, Healthcare, Microsoft Excel, Strategic Planning, Microsoft Word, PowerPoint, Team Building
Education
Cleveland State University
Bachelor of Science (BS), Computer and Information Sciences and Support Services
Progressive Insurance May 2014 - Present
Progressive Insurance December 2011 - May 2014
Progressive Insurance January 2008 - November 2011
Progressive Insurance January 2007 - January 2008
Progressive Insurance February 2003 - January 2007
Progressive Insurance November 2001 - February 2003
Skills
Competitive Intelligence, Process Improvement, Property & Casualty..., Business Analysis, Analysis, Data Analysis, Insurance, Marketing, Pricing, Product Management, Requirements Gathering, SDLC
Education
Cleveland State University 2008 — 2010
Masters, Business Administration
University of South Florida
Bachelors, Psychology
Progressive Insurance May 2006 - Present
Smartronix October 1998 - April 2006
ROMCOM June 1995 - June 1998
Skills
IT Application..., Mechanical Engineer, Desktop Publishing
Education
Cleveland State University 2003 — 2009
Masters, Computer and Information Science
University of Technology Timisoara 1988 — 2003
Batchelors of Science, Rolling Stocks
Rockwell Automation June 1996 - Present
Progressive Insurance October 1981 - November 1991
Skills
Technical Writing, Six Sigma Green Belt, Software Documentation, Engineering, Process Improvement, Project Management, Program Management, Adobe Acrobat, FrameMaker, Microsoft Office, Technical Documentation, Team Leadership, Online Help, Technical Communication, Automation, Research, Visio, Testing, Public Speaking, SharePoint, Access, Information Architecture, Six Sigma, Product Development, SAP, Management, Cross-functional Team..., Troubleshooting, Integration, Manufacturing, PLC, Training
Education
Cleveland State University
MetroHealth Medical Center June 2005 - September 2011
Progressive Insurance April 1999 - May 2005
Skills
Multitasker, Organizer, Attention To Detail
Education
Cleveland State University 2006 — 2013
Health Sciences
Cuyahoga Community College 1999 — 2005
Associates of Applied Science, Medical Laboratory Technology
Progressive Insurance June 2015 - Present
Healthspan Integrated Care (Formerly Kaiser Permanente) July 2012 - June 2015
Kaiser Permanente August 2004 - July 2012
Qualchoice Health Plan February 2001 - August 2004
Rural/Metro Corporation April 1994 - January 2001
Skills
Underwriting, Insurance, Compliance, Excel, Healthcare, Team Building, Salesforce.com..., Project Management, Management, Sales Compensation..., Reporting & Analysis, Managed Care, Employee Benefits, Access, Health Insurance, Microsoft Excel, Training, Leadership, Process Improvement
Education
Cleveland State University
Paul Moss Insurance Agency April 2012 - Present
Insurance.com November 2004 - Present
Progressive Insurance October 1998 - November 2004
Reliant Insurance October 1995 - November 1998
Education
Academy of Court Reporting 1999 — 2001
Stenography
Cleveland State University 1996 — 1999
Associates, Business Management
Progressive Insurance 1996 - Present
Blockbuster 1992 - 1996
Marriott Hotel January 1990 - January 1992
Skills
Microsoft Excel, SDLC, Visio, Customer Service, ACORD, Microsoft Word, SharePoint, Requirements Gathering, Business Requirements, Product Requirements, System Requirements, Process Improvement, Requirements Analysis
Education
Cleveland State University 1984 — 1988
Business Administration and Management, General
Wickliffe City Schools 2007 - Present
Progressive Insurance November 2001 - June 2004
Skills
Coaching, Smart Board, Public Speaking, Teaching, Smartboard, Curriculum Development, Training, Teacher Training, Higher Education, Educational Technology
Education
Cleveland State University 2004 — 2007
Post Bac, Education
Ohio University 1995 — 1999
BA, Marketing
Progressive Insurance May 2014 - Present
Progressive Insurance January 2012 - May 2014
AT&T Global Services August 1998 - November 2009
Skills
Customer Service, Access, Microsoft Excel, Microsoft Office, Outlook, PowerPoint, Customer Satisfaction, Budgets, Accounting, Process Improvement, Microsoft Word, Team Leadership, Management, Time Management, Team Building, Visio
Education
University of Phoenix 2012 — 2014
BSIT Web Development, Web Page, Digital/Multimedia and Information Resources Design, Graduate
Cuyahoga Community College 2008 — 2011
Associate's degree, Computer Programming, Specific Applications
Cleveland State University 1993 — 1996
Accounting
GE Energy August 2011 - Present
Progressive Insurance January 2004 - July 2011
Progressive Insurance 2001 - 2004
Skills
Database Design, Data Warehousing, ETL, Oracle SQL, Performance Tuning, Unix, Microsoft SQL Server, SQL, PL/SQL, SSIS, Business Intelligence, SQL Tuning, AIX, Database Administration, Oracle HR
Education
Cleveland State University 2000 — 2001
Masters, Computer Science
Kuvempu University 1995 — 1999
Bachelors, Computer Science
International Paper April 1999 - June 2003
Union Camp Corporation March 1993 - April 1999
Union Camp Corporation September 1982 - March 1993
Union Camp Corporation October 1979 - September 1982
Progressive Insurance January 1976 - October 1979
Skills
Income Tax, Accounting, Tax Returns, Budgets, Forecasting, Auditing, Accounts Payable, Accounts Receivable, Financial Reporting, Account Reconciliation, General Ledger, Cost Accounting, Payroll, Purchasing, Bookkeeping, Sales, QuickBooks, Tax Preparation, Inventory Management, Process Improvement, Pricing, Cash Flow, Microsoft Excel
Education
Cleveland State University 1981 — 1987
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Cleveland State University 1975 — 1979
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
University of Virginia
Sales Management
Progressive Insurance May 2011 - Present
Progressive Corporate Security January 2011 - Present
Mel-K April 2004 - May 2011
Summit County Sheriff's Department June 2008 - August 2008
Skills
Microsoft Office, Lotus Notes, Visual Basic, Restaurant Management
Education
University of Akron, Basic Peace Officer Training Academy, Summit College Law Enforcement Training Center 2009 — 2010
Cleveland State University 2005 — 2008
Bachelors, Public Safety Management and Criminal Justice
Cleveland State University, Maxine Goodman Levin College of Urban Affairs 2005 — 2008
Bachelor of Arts, Public Safety Management
University of Phoenix
Master of Science, Administration of Justice and Security
Progressive Insurance October 2002 - Present
Skills
Creative Writer, Editing, Communication, Public Relations
Education
Cleveland State University 2008 — 2011
Bachelor of Arts (B.A.), English Language and Literature, General
Progressive Insurance February 2015 - Present
Progressive Insurance August 2013 - February 2015
Hyland Software May 2004 - August 2013
Distribution Data Incorporated March 2000 - May 2004
Skills
C#, C# 4.0, C# 3.0, .NET, jQuery, ASP.NET, OnBase, Microsoft SQL Server, Salesforce.com, jQuery UI, JavaScript, jQuery Mobile, Microsoft Dynamics, PHP, C# 2.0, Visual Studio, COBOL, HTML, Sitecore, WCF Services, Entity Framework, IIS, LINQ, Web Services, Database Design, Enterprise Content..., SQL, Databases, Software Design, XML, Agile Methodologies, Solution Architecture, Integration, Web Development, WCF, Requirements Gathering, Software Project..., Software Development, Requirements Analysis, Relational Databases, Enterprise Software, T-SQL, Architectures, Business Analysis, Architecture
Education
Cleveland State University 1998 — 2001
Bachelor of Science in Computer and Information Science, Computer and Information Sciences
Liberty Mutual Insurance January 1997 - Present
Nationwide Insurance April 2007 - November 2012
Time Warner Cable June 2005 - April 2007
Progressive Insurance July 1997 - May 2005
Skills
Auto, Home, Life and...
Education
Cleveland State University
Katheryn Thompson October 2009 - Present
Progressive Insurance April 2003 - October 2009
Progressive Insurance 2003 - 2009
Education
Cuyahoga Community College 2011 — 2013
Seeking Associates, Hospitality Administration/Management
Cleveland State University 1995 — 2002
Bachelor of Business Administration (B.B.A.), Information Systems Technology