Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
Progressive Insurance May 2012 - Present
Folsom Chevrolet June 2009 - May 2012
Skills
Customer Service, Microsoft Office, Sales, Claims Handling, Claims Resolution, Insurance, Lotus Notes, Claim, File Management, Property & Casualty..., Outlook, Adjustments, Spreadsheets, General Insurance, Liability, Underwriting, Microsoft Excel, Access, Data Entry, Casualty
Education
California State University-Sacramento 2010 — 2012
Bachelor's degree, Economics
American River College 2008 — 2010
Associate of Arts (A.A.), Social Sciences
Progressive Insurance May 2012 - Present
Skills
Strategy, Product Management, Competitive Analysis, Cross-functional Team..., Business Strategy, Business Development, Analytics, Business Analysis, Marketing, Marketing Strategy, Vendor Management, Customer Experience, Segmentation, Management, CRM, Analysis, Team Management, Program Management, Business Process..., Product Marketing, Business Intelligence, Product Development, Risk Management, Business Process..., Data Analysis, Strategic Planning, Process Improvement, Project Management, SDLC, ITIL, Service Delivery..., Leadership, Market Research
Education
University of Virginia - Darden Graduate School of Business Administration 2006 — 2008
Master of Business Administration (M.B.A.)
GITAM School of International Business 1997 — 1999
Master's degree
Andhra University 1994 — 1997
Bachelor's degree
Knuth's December 2014 - Present
Studiothink (Brand Development/Management, Culture Development, Design, Marketing, Team Building) September 2014 - December 2014
Tween Brands November 2013 - June 2014
Tween Brands August 2013 - November 2013
Transfer Student Activities Board June 2012 - July 2013
J.Crew April 2011 - September 2011
Progressive Insurance July 2010 - August 2010
Gilmour Academy Ice Arena June 2008 - 2010
Skills
Social Media, Market Research, Public Relations, Communication, Time Management, Editing, Customer Service, Teamwork, Community Outreach, Merchandising
Education
The Ohio State University 2011 — 2013
Bachelor of Arts (BA), summa cum laude, Strategic Communications
Allegheny College 2008 — 2011
OwnLocal February 2015 - Present
Issue TV Productions December 2012 - Present
OutboundEngine July 2014 - January 2015
Progressive Insurance June 2013 - July 2014
ADT Security June 2012 - May 2013
KIDY/KXVA FOX 10 October 2011 - April 2012
Sam's Club October 2009 - July 2011
Skills
Social Media, Social Media Marketing, Sales, Video Editing, Marketing, Final Cut Pro, Customer Service, Broadcast, Video, Television, Creative Writing, Marketing Communications, Account Management, Social Networking, Public Relations, Editing, Broadcast Television, Film Editing, Video Production, Media Production, Post Production, News Writing, Television News, Broadcast Media Sales, TV News Production, Television Producing, Television Studio..., Sales Presentations, Outside Sales, Adobe Creative Suite, Premiere, Photoshop, Newspapers, Print Advertising, Leadership, Marketing Strategy
Education
Angelo State University 2007 — 2011
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
Progressive Insurance August 2005 - Present
Progressive Insurance August 2005 - Present
Skills
Property & Casualty..., Legal Liability, Claim, Underwriting, Casualty, Insurance, Life Insurance, Commercial Lines, Liability, General Insurance, Umbrella Insurance, Commercial Insurance, Professional Liability, Liability Analysis, Homeowners, Customer Service, Casualty Insurance
Education
Alexandria University 1988 — 1996
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Trident Insurance/BHHS Fox & Roach January 2007 - Present
Progressive Insurance March 2004 - January 2007
Nationwide Insurance 2000 - 2002
Skills
Umbrella Insurance, Insurance, Property & Casualty..., Casualty, Homeowners, General Insurance, Claim, Liability, Renters, First Time Home Buyers, Boat, Valuable Articles, Inland Marine, Condos, Vacation Homes, Automobile, Motorcycle, High Value Homes, Fine Art, Jewelry, PIP, Public Speaking, Leadership, Property, Buyer Representation, Investment Properties, Customer Service, Employee Benefits, Real Estate, Real Estate Transactions, Agents, New Home Sales, Referrals, Relocation, Rentals, Casualty Insurance
Education
Alvernia University 1998 — 1999
Physical Therapy
Delaware Technical Community College 1997 — 1998
Business
Garnet Valley High School 1992 — 1996
HS Diploma, College Prep
Higginbotham June 2014 - Present
Time Insurance Company April 2012 - June 2014
American Casualty Insurance Agency December 2011 - April 2012
Progressive Insurance August 2010 - January 2012
USI Insurance Services January 2003 - March 2010
Skills
Risk Management, Strategic Planning, Insurance, Employee Benefits, Customer Service, Sales Management, New Business Development, Microsoft Excel, Commercial Insurance, Property & Casualty..., Underwriting, General Insurance, Professional Liability, Casualty, Account Management, Workers Compensation, Liability, Umbrella Insurance, Casualty Insurance
Education
Angelo State University 2000 — 2001
Lake View High School 1997 — 2000
Esurance December 2011 - Present
Esurance February 2007 - December 2011
Progressive Insurance January 2005 - February 2007
SalmonTrade Appraisals August 2003 - January 2006
GEICO February 2000 - August 2003
Skills
Customer Service, Research Project..., Team Leadership, Microsoft Excel, Web Design, Insurance, Claim, Claims Management, Property & Casualty..., Negotiation, Process Improvement, Casualty, Call Center, Customer Satisfaction, Team Building, Coaching, Vendor Management, General Insurance, Visio, New Business Development, Performance Management, Employee Benefits, Employee Relations, Automobile, Networking, Liability, Call Centers, Management, Training, Operations Management, Project Management, Account Management, Customer Retention
Education
American InterContinental University 2010 — 2011
AABA, Business Administration
Ashford University 2007 — 2010
Sentry Insurance 2008 - 2012
Davis Claims 2006 - 2008
AIG 2005 - 2006
Progressive Insurance 1999 - 2004
Skills
Interpersonal Skill, Negotiation, Team Leadership, Team Building, Microsoft Office, Microsoft Excel, Access, CCC Pathways, Xactimate, Mitchell, Claims Management, Adjusters, Appraisals, Specialty Lines, Heavy Equipment, Commercial Insurance, Personal Development, Technical Writing, Teaching
Education
California State University-Sacramento 1975 — 1979
Bachelor of Science degree studies, Business Administration and Management
American River College 1971 — 1975
Associate of Arts (AA), Business Administration and Management
Rancho Cordova
Progressive Insurance June 2003 - Present
Mail Boxes Etc. June 2001 - June 2003
Skills
Microsoft Excel, Property & Casualty..., Insurance, Leadership, Underwriting, Claim, Liability, General Insurance, Property Damage
Education
Polk State College 2007 — 2009
Associate of Science (AS), Liberal Arts
American Public University
Bachelor of Science (BS), Accounting
FITori PHOTO March 2012 - Present
FITori BLOG May 2008 - Present
Reflective Group April 2011 - August 2012
The Hartford September 2008 - June 2011
Progressive Insurance December 2004 - September 2008
Skills
Insurance, Public Speaking, Networking, Social Media, Claim, SEO, Photography, Digital Photography, Portrait Photography, Event Photography, Fashion Photography, Photographers, Photoshop, lightroom, Mac OS X, Xcel, Web Design, Web Development, Twitter, Facebook, Facebook Marketing, Facebook Fan Page..., Google Analytics, Pinterest, RSS, MailChimp
Education
AFPA 2010 — 2011
Cerfifications, Nutrition & Wellness, Pre & Post-natal Exercise
Amberton University 2008 — 2010
Masters of Science, Management
University of Denver 2003 — 2004
Bachelor of Arts, Political Science, with minor in Sociology
University of Kansas 2002 — 2003
half of my Bachelor of Arts, Political Science and Government
Progressive Insurance October 2013 - Present
Skills
Operations Research, Adaptive Systems, Teaching, Data Analysis, Simulation, Agent-Based Simulation, Project Management, Stochastic Simulation, Agent-based Modeling, Production Planning, Electricity Markets, Mathematical Modeling, Mathematical Programming, Optimizations, Decision Analysis, Industrial Engineering, Statistics, Advanced Quantitative..., Business Analysis, Systems Engineering, Simulations, Optimization, Algorithms, Design of Experiments, Statistical Modeling, Arena Simulation..., Linear Programming, Agent-based Simulation, CPLEX, Analysis, Statistical Data..., Applied Mathematics, Simulink, Mathematica, SAS, Engineering, Signal Processing, Discrete Event..., Numerical Analysis, LaTeX, Analytics, VBA, Time Series Analysis, R, Minitab, Project Planning, System Dynamics, University Teaching, Programming, Quantitative Analytics
Education
Arizona State University 2008 — 2013
PhD
University of Tehran 2001 — 2003
MSc
Amirkabir University of Technology - Tehran Polytechnic 1996 — 2000
BSc
Microsoft May 2012 - Present
Progressive Insurance June 2009 - May 2012
Skills
C, C#, JavaScript, C++, ActionScript, ASP.NET, ASP.NET AJAX, SQL Server, SQL, WCF, TFS, VBScript, XML, Application Development, Visual Studio, Stored Procedures, VSS, Web Services, Agile, .NET, Microsoft SQL Server, VB.NET, Agile Methodologies, Object Oriented Design, Software Development
Education
Syracuse University 2007 — 2009
Masters, Computer Science
Anna University
Progressive Insurance August 2006 - Present
Amway August 2005 - July 2006
Emirates Airline March 2000 - June 2005
SYSTRONICS June 1999 - February 2000
D&B Application Delopment Pvt Ltd January 1998 - May 1999
IIMS November 1995 - December 1997
BARSYL September 1993 - October 1995
Skills
Microsoft SQL Server, C#, Data Warehousing, ASP.NET, SSIS, Web Applications, SSRS, Solution Architecture, Data Modeling, SDLC, Business Intelligence, Testing, JavaScript, Visual Basic, Business Process, ETL, SOA, Data Analysis, Data Warehouse..., VB.NET, VBA, HTML 5, CSS3, Windows Media Server, IIS, Oracle SQL, Problem Solving, Windows Phone, XNA, Lisp, AutoCAD, AutoLISP, ASP.NET AJAX, Project Management, Team Leadership, Technical Leadership, Project Planning, Hadoop, Windows Azure, Software Development, .NET, SQL, Databases
Education
Andhra University 1987 — 1991
Bachelor's degree, Civil Engineering
Nationwide Insurance September 2005 - Present
Progressive Insurance November 1999 - September 2005
Skills
Insurance, Property & Casualty..., Underwriting, General Insurance, Liability, Casualty, Legal Liability, Umbrella Insurance, Portfolio Management, Inland Marine
Education
American River College
Progressive Insurance November 2008 - Present
Linking Employment, Abilities and Potential (LEAP) July 2011 - Present
eLearning for Kids July 2010 - Present
eLearning for Kids 2010 - 2011
Progressive Insurance December 2006 - November 2008
Skills
Workshop Facilitation, Lectora, Flash, Instructional Design, Training, E-Learning, Web Design, Curriculum Design, Social Media Marketing, Nonprofits, Management, Captivate, Strategic Planning, Photoshop, Premiere, ADDIE, Needs Analysis, Time Management, Performance Consulting, Blended Learning, Storyboarding, Instructor-led Training, Learning Management
Education
Allegheny College 1997 — 2001
B.A., Communications/Political Science
Benedictine High School 1993 — 1997
Progressive Insurance November 2014 - Present
Goode Solutions Corp. May 2013 - June 2013
StarTek October 2011 - April 2012
StarTek May 2011 - October 2011
StarTek September 2010 - May 2011
WPAFB February 1989 - February 1993
Skills
Workforce Management, Call Centers, Avaya, IEX, eWFM, Customer Satisfaction, Call Center Development, Contact Centers, Contact Center..., Vendor Management, Inbound Marketing, Technical Support, Process Improvement, Operations Management, Quality Assurance, Customer Support, Troubleshooting, BPO, Outsourcing, Customer Retention, Customer Service
Education
American Public University System 2011 — 2013
McKesson June 2015 - Present
Ally Financial Inc. July 2011 - June 2015
Progressive Insurance July 2008 - June 2011
Skills
SDLC, Requirements Analysis, Testing, Agile Methodologies, HP Quality Center, User Acceptance Testing, Test Planning, HP QTP, Quality Assurance, SQL, Vendor Management
Education
Andhra University
Masters in Computer Science
CVS Health October 2014 - Present
Citizens Bank August 2010 - October 2014
Astonish Results February 2010 - June 2010
The People Network December 2009 - December 2009
Nokia September 2008 - August 2009
Bridge Technical Solutions September 2004 - September 2008
Robert Half January 2004 - September 2004
OneBeacon Insurance September 2002 - September 2003
Progressive Insurance July 1998 - August 2002
Allstate Insurance July 1996 - May 1998
Skills
Technical Recruiting, Sourcing, Recruiting, Applicant Tracking..., Talent Acquisition, Insurance, Process Improvement, Onboarding, Project Management, Internet Recruiting, Staffing Services, Networking, Talent Management, Vendor Management, Performance Management, Screening Resumes, Human Resources, Executive Search, SDLC, Program Management, Permanent Placement, Contract Recruitment, Hiring, Temporary Placement, Leadership, College Recruiting, Interviews, PeopleSoft, Management, Benefits Negotiation, Employee Relations, Sales, Workforce Planning, Screening, Building Relationships, Temporary Staffing, Succession Planning, Staff Augmentation
Education
Bryant University 2014 — 2014
Certificate, Project Management
The George Washington University 1994 — 1995
Paralegal Certificate
American University 1987 — 1991
Bachelor of Arts, Literature
Thomerson Macchiaverna Smith & Freeman P.C. 2013 - February 2014
The Strauss Law Firm, LLC (position dissolved) 2012 - 2013
The Eichholz Law Firm 2012 - 2012
Progressive Insurance 2010 - 2012
Wells Fargo 2008 - 2010
Great Lakes Specialty Finance 2005 - 2008
Skills
Legal Research, Westlaw, Legal Writing, Legal Assistance, Personal Injury, Document Review, Family Law, Lexis, Legal Documents, Corporate Law, Document Drafting, Product Liability, Notary Public, Wills, Personal Injury..., Administrative Law, Torts, Litigation Support, Claim, Liability, Insurance, Wordperfect, Paralegals, Insurance Law, Litigation, Civil Litigation, Estate Planning, PACER, File Management, Subrogation, Public Liability, Corporate Governance, Contract Law, Property Damage, Property, Filing, Trusts, Automobile Accidents, Accident, Property Law, Depositions, Legal Compliance, Licensing, Legal Issues, Medical Malpractice, Courts, Trials, Litigation Management, Pleadings, Criminal Law
Education
ITT Technical Institute-Indianapolis 2007 — 2010
BSCJ, Criminal Justice/Law Enforcement Administration, 3.82
Boston University
Paralegal Studies
Academy of Court Reporting
Paralegal Studies
Anderson University (SC)
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
JPMorgan Chase January 2012 - Present
SAIC January 2010 - January 2012
U.S. Army (Reserve Deployment) 2008 - 2010
Advantage Rent-A-Car 2006 - 2008
U.S Army (Reserve Deployment) 2004 - 2006
Advantage Rent-A-Car 2000 - 2004
Progressive Insurance 1997 - 2000
Skills
Risk Management, Operations Management, Project Management, Program Management, Fleet Management, Operations Research, Analysis, Military Intelligence, Negotiation, Training & Development, Process Improvement, Regulatory Compliance, Security
Education
Henely Putnam University 2010 — 2012
M.S., Counter-Terrorism
Angelo State University 1991 — 1997
BA, Government/ Business Management
LWF Home Care Specialists March 2007 - Present
Progressive Insurance September 2006 - March 2007
Education
American River College 2009 — 2014
Business
GSK January 2015 - Present
Cott Beverages February 2014 - January 2015
Smithfield Packing July 2010 - October 2013
MedImmune June 2005 - March 2009
MedImmune January 2004 - June 2005
MedImmune January 2001 - January 2004
Lenox 1999 - 2001
Lenox 1997 - 1999
Progressive Insurance 1990 - 1992
Skills
Cost Accounting, Manufacturing, SAP, Accounting, Forecasting, Analysis, Financial Reporting, Payroll, SOX, Planning, Cost, Budgeting, Inventory Management, Sarbanes-Oxley Act, Project Planning, Budgets, Change Management, Lean Manufacturing, Finance, Financial Analysis, Materials Management, Management, Leadership, Microsoft Excel, Corporate Finance, Financial Modeling, Logistics, Strategic Planning, Process Improvement, Mergers & Acquisitions, Team Leadership, Start-ups, Managerial Finance, Quality Management, Business Strategy, Supply Chain, Business Process..., Internal Audit, Accounts Payable, Cross-functional Team..., Account Reconciliation, Cash Management, Auditing, Microsoft Office, ERP, Management Consulting, Policy, Project Management, Contract Negotiation, Variance Analysis
Education
Vanderbilt University - Owen Graduate School of Management 1980 — 1984
MBA, Finance
Vanderbilt University Law School 1980 — 1984
JD, Corporate Law
Amherst College 1976 — 1980
BA, Economics and English
AmTrust North America April 2015 - Present
Progressive Insurance October 2003 - Present
Progressive Insurance October 2002 - April 2015
Skills
Microsoft Excel, MBI (Gathering Data), SAS, Access, Java, SQL, Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Research
Education
American Public University System 2011 — 2013
Bachelor's degree, Information Technology Management, 3.7
Riverside High School 1991 — 1993
Diploma
Forry Ullman Ullman Forry July 2015 - Present
Connor, Weber & Oberlies April 2014 - May 2015
Gambone Law Office July 2013 - March 2014
Progressive Insurance December 2011 - July 2013
Preparatory High Charter High School of Philadelphia 2001 - 2013
Allstate Insurance 2005 - 2011
Judge Lisa M Rau August 2001 - February 2003
Senate of Pennslvania- Office of State Senator Christine Tartaglione 1995 - 2001
Skills
Litigation, Civil Litigation, Personal Injury, Product Liability, Arbitration, Legal Research, Commercial Litigation, Appeals, Legal Writing, Courts, Mediation, Trial Practice, Corporate Law, Public Liability, Automobile Accidents, Criminal Law, Trials, Insurance Law, Torts, Personal Injury...
Education
Widener University School of Law 1997 — 2001
Law
American University 1991 — 1995
Bachelor of Arts (B.A.), International Relations and Affairs
St. Joseph's Preparatory High School 1987 — 1991
Cleveland Clinic February 2012 - June 2014
Cleveland Clinic April 2008 - February 2012
Cleveland Clinic December 2005 - April 2008
Progressive Insurance May 2004 - December 2005
CR Bard - Endoscopic Technologies August 1998 - August 2004
Avery Dennison June 1995 - August 1998
Avery Dennison November 1985 - June 1995
Avery Dennison June 1983 - June 1985
Skills
Project Management, RFP & Vendor Management, Materials Management, Supply Chain Management, Transportation &..., Problem Solving /..., Productivity &..., Inventory Management, Quality Management /..., Cross-functional Team..., Lean / Six Sigma / 5S, Production Forecasting..., Financial Analysis /..., Process Flow (Charting...
Education
Amberton University
Master of Business Administration (M.B.A.), Project Management / Human Resources
Lake Erie College
B.S.B.A., Business, Management, Marketing, and Related Support Services
Cigna February 2014 - Present
Progressive Insurance June 2013 - February 2014
Citi February 2012 - May 2013
Comcast October 2008 - May 2011
Verizon Wireless April 2001 - August 2008
ADT Security Services 1998 - 2000
Skills
Customer Service, Sales, Customer Satisfaction, Call Centers, Leadership, Process Improvement, Account Management, Customer Retention, Microsoft Office, Team Building, Sales Management, Forecasting, Customer Experience, Team Leadership, Insurance, Direct Sales, Coaching, Microsoft Excel, Outlook, Access, Strategic Planning, Inventory Management, Cross Selling, Relationship Management, Accounting, Budgets, Analysis, Credit Cards, Business Process..., Account Reconciliation, Payroll, Performance Management, Project Management, Operations Management, Training, Workforce Planning, Workforce Management, Resource Management
Education
American Intercontinental University 2007 — 2012
BA, Business Administration- Accounting
Charles Schwab June 2014 - Present
Charles Schwab November 2013 - May 2014
Progressive Insurance October 2012 - October 2013
Concho Valley Center for Entrepreneurial Development August 2011 - May 2012
Austin Energy February 2008 - August 2011
4A’s Trees and Landscaping, Inc. June 2007 - December 2007
Process Express, L.L.C. June 2006 - June 2007
Skills
Process Scheduler, Research, Customer Service, Invoicing, Microsoft Excel, Microsoft Office, Call Centers, Customer Satisfaction, Team Building, Microsoft Word, Negotiation, Training, Event Management, Office Management, Account Management, PowerPoint, Process Improvement, Analysis, Data Analysis, Time Management, Project Management, Troubleshooting, Inventory Management, Budgets, Sales, Strategic Planning, Team Leadership, Event Planning, Public Speaking, Access, Human Resources, Project Planning, Recruiting, Management, Leadership, Employee Relations
Education
Angelo State University
Bachelor Business Administration, Management
Progressive Insurance July 2014 - Present
Cablevision November 2006 - November 2013
New York Public Library February 2001 - November 2006
Whitehaven 2005 - 2006
Whitehaven 2005 - 2006
Skills
Troubleshooting, PowerPoint, VoIP, Customer Service, Databases, Customer Satisfaction, OS X, Salesforce.com, Research, Microsoft Office, Telecommunications, Wordpress, Microsoft Excel, Technical Support, Microsoft Word, Social Networking, Call Centers, Outlook, Windows, Data Entry, HTML, Social Media, Windows 7, Computer Hardware
Education
American InterContinental University 2008 — 2010
Computer Forensics, Information Technology
City University of New York City College
Progressive Insurance December 2011 - Present
Invictus High School October 2009 - Present
KeyBank February 2008 - September 2010
All In One Financial Services, Inc. March 1997 - August 2007
One World Financial, Inc January 1999 - January 2000
Equicredit Mortgage Company January 1997 - January 1999
Skills
Customer Service, Marketing, Credit, Management, Banking, Small Business, Sales, Lead Generation
Education
American InterContinental University 2009 — 2009
MBA, Healthcare Management
Cleveland State University 1994 — 1999
BA, Business Administration; Marketing
Warrensville
Federal Deposit Insurance Corporation September 2013 - Present
FAA April 2013 - September 2013
Federal Aviation Administration September 2010 - April 2013
PricewaterhouseCoopers September 2008 - September 2010
Progressive Insurance February 1998 - August 2008
Education
American University Washington College of Law 2002 — 2005
Juris Doctor
University of South Florida 1998 — 2001
MBA, Finance & Management Information Systems
Gilmore Heating Air & Solar September 2013 - Present
California Welcome Center May 2010 - Present
Nord & Associates CPA's, Inc. December 2010 - August 2013
Wells Fargo February 1990 - November 2008
Progressive Insurance December 1984 - February 1990
FPI 1978 - 1979
Skills
Non-profits, Event Management, Insurance, New Business Development, Sales Management, Microsoft Office, Nonprofits, Customer Retention, Small Business, Microsoft Excel, Social Networking, Sales, Banking, Customer Service, Account Management, Microsoft Word, CRM, Credit, Marketing, Loans, Commercial Banking, Customer Satisfaction, Time Management, Retail Banking, Risk Management, Finance, Portfolio Management, Management, Teamwork, Financial Services, Leadership, Business Planning, Business Development, Financial Analysis, Training, Team Building, Budgets, Small Business Lending, Mortgage Lending, Commercial Lending, Strategy, Coaching, Consumer Lending
Education
American River College
Associates
Progressive Insurance January 2013 - Present
Progressive Insurance December 2008 - January 2013
Progressive Insurance November 2007 - December 2008
Progressive Insurance September 2006 - November 2007
FedEx October 2000 - September 2006
FedEx Express January 2000 - January 2006
Skills
Business Development, Integration, Management, Customer Service, Strategic Planning, Team Building, Business Analysis, Insurance, Process Improvement, Leadership, Project Management, Claim, Change Management, Business Planning, Spanish, Negotiation, Business Process, Marketing Strategy, Training, Business Strategy
Education
Nova Southeastern University 2007 — 2009
MIBA, Global Strategy/Logistics
S.U.F.E Shanghai University of Finance and Economics
Master of Business Administration (M.B.A.), International Business
American InterContinental University 2005 — 2008
Bachelor, Business Administration/ Management
The Hartford Insurance Group December 2006 - Present
Progressive Insurance January 1996 - December 2006
Skills
Casualty, Property & Casualty..., Liability, Motorcycle, Customer Satisfaction, Team Building, Claim, Strategy, Claims Handling, Leadership, Automotive, Customer Service, Fixed Annuities, Claims Management, Insurance, Management, General Insurance, Legal Liability, Commercial Insurance, Commercial Lines, Casualty Insurance
Education
Alfred State College - SUNY College of Technology
Progressive Insurance November 2013 - Present
Progressive Insurance February 2011 - November 2013
Progressive Insurance August 2008 - November 2011
Progressive Insurance August 2007 - August 2008
Education
Allegheny College 2002 — 2006
Bachelor’s Degree, English Language and Literature, General
Notre Dame College June 2013 - Present
Notre Dame College July 2011 - June 2013
Beaumont School July 2005 - April 2011
Affiliates in Behavioral Health, LLC July 2003 - July 2005
Progressive Insurance July 2001 - April 2003
CoreComm February 2000 - May 2001
ICG Communications July 1998 - January 2000
Skills
Public Speaking, Teaching, Higher Education, Event Planning, Program Development, Community Outreach, Non-profits, Volunteer Management, Student Affairs, Tutoring, Research, Editing, Leadership Development, Microsoft Office, Marketing, Admissions, Recruiting, Student Development, Nonprofits, Educational Leadership, Customer Service, Career Counseling, Curriculum Design, Resume Writing, Career Development, Coaching, Workshop Facilitation, Social Media, Social Networking, Job Search Strategies, Higher Education..., Academic Advising, Adult Education, Management, Staff Development, Student Engagement
Education
Allegheny College 1993 — 1998
Bachelor of Arts (B.A.), Psychology
Gilmour Academy 1989 — 1993
Progressive July 2004 - Present
Progressive Insurance June 2003 - July 2004
Progressive Insurance August 1998 - June 2003
Skills
Performance Management, Compliance, Interviewing, Coaching, Leadership Development, Change Management, Onboarding, SPHR, Employee Relations, Team Building, Succession Planning, Compensation, Talent Management, Hiring, Mentoring, Conflict Resolution, Organizational..., Performance Improvement, Claims Management, Talent Acquisition, Organizational..., Employee Engagement, College Recruiting, Employee Training, Workforce Planning, Human Resources, Applicant Tracking..., Workers Compensation, Deferred Compensation, Interviews, PeopleSoft, Recruiting, Training, Employee Benefits, Claim, Targeted Selection..., Team Leadership
Education
Allegheny College 1986 — 1990
Bachelor Degree, Communications; Minor Spanish
MAPFRE U.S.A. Corp. March 2014 - Present
MAPFRE U.S.A. Corp. May 2012 - March 2014
Commerce West Insurance, a MAPFRE Company February 2010 - May 2012
Best Buy April 2008 - November 2009
Progressive Insurance July 2004 - March 2008
Macy's West June 2003 - July 2004
Best Western International July 2002 - June 2003
Skills
Customer Service, Insurance, Call Centers, Sales, Time Management, Training, Customer Retention, Team Building, Coaching, Operations Management, Team Leadership, Retail, Customer Experience, Problem Solving, Lotus Notes, Call Center, Finance, POS, Training & Development, Staff Training, Front Office, Accounting, Accounts Receivable, Editing, Hospitality, Social Networking, Operations, Escalation Management, Property, Personal Lines Auto, Sales Management, Leadership Development, Leadership, Career Development, Managing Meetings, Public Speaking, Billing Process, Hiring Practices
Education
Deer Valley High School 1998 — 2001
Diploma, General Education
American River College
Zillow June 2014 - Present
eBay Inc November 2012 - May 2014
Progressive Insurance June 2010 - October 2012
Emerge.MD January 2010 - May 2010
Kryterion May 2009 - December 2009
nQueue Billback LLC November 2008 - April 2009
Cognizant Technology Solutions June 2007 - July 2008
Skills
Test Automation, Testing, SQL, Java, Agile Methodologies, XML, Web Applications, QTP, Software Development, Github, Selenium, XSLT, Software Quality..., Test Planning, SOA, Visual Studio, Manual Testing, Databases, Regression Testing, Integration, C#.NET, Fitnesse, QC, HTML, Oracle, Requirements Analysis, JIRA
Education
Arizona State University 2008 — 2010
M.S, Computer Science
Anna University 2003 — 2007
Bachelor of Engineering, Computer Science & Engineering
University of Alabama at Birmingham August 2011 - Present
JDickson & Associates March 2007 - Present
INROADS May 2007 - 2010
A.G. Gaston Boys & Girls Club January 2001 - April 2007
Progressive Insurance April 2000 - December 2000
Birmingham World 1995 - 1998
Skills
Program Development, Community Outreach, Non-profits, Fundraising, Volunteer Management, Event Planning, Public Speaking, Workshop Facilitation, Program Management, Higher Education, Research, Program Evaluation, Grant Writing, Community Development, Staff Development, Leadership, Proposal Writing, Public Relations, Strategic Planning, Editing, Data Analysis, Coaching, Government, Team Building, Strategic Communications, Recruiting, Marketing, Leadership Development, Organizational..., Nonprofits, Grants
Education
American InterContinental University 2005 — 2006
MBA, Marketing
Morehouse College 1989 — 1995
Bachelor of Arts (B.A.), Business Administration and Management, General
John Carroll High School 1985 — 1989
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Orbitz Worldwide March 2015 - Present
Progressive Insurance June 2010 - March 2015
Paychex September 2009 - February 2010
Rochester Institute of Technology September 2008 - February 2010
CSS Corp June 2006 - July 2008
Skills
Exploratory Testing, Project Management, OOAD, Mobile Testing, Process Engineering, Re-engineering, Test Automation, Manual Testing, Testing, Quality Assurance, Automation, Databases, Regression Testing, Integration Testing, QTP, Test Cases, Performance Testing, Test Planning, Software Quality..., Quality Center, Mobile Technology, Risk Assessment, XML, Requirements Analysis, SQL, SDLC, HP QTP, HP Quality Center
Education
Rochester Institute of Technology 2008 — 2010
Masters, Software Engineering
Anna University 2002 — 2006
BTech, Information Technology
The Zebra July 2015 - Present
Allstate March 2007 - Present
Allstate March 2007 - Present
Stephen F. Austin Intercontinental Hotel January 2007 - February 2007
Nationwide Insurance August 2006 - December 2006
Progressive Insurance August 2004 - July 2006
Progressive Insurance August 2004 - June 2006
Skills
Insurance, Property & Casualty..., Umbrella Insurance, Health Insurance, Commercial Insurance, Casualty, Office Management, Outlook, Customer Service, Homeowners, Data Entry, Administrative..., General Insurance, New Business Development, Call Centers, Sales, Training, Customer Satisfaction, Small Business, Direct Sales, Marketing, Team Building, Account Management, Motorcycle
Education
Angelo State University 1996 — 2001
Kinesiology
Angelo State University 1996 — 2001
Progressive Insurance October 2013 - Present
Tata Consultancy Services October 2011 - October 2013
Tata Consultancy Services November 2010 - October 2011
Chemical Bank July 2009 - January 2011
Institute of International Education August 2009 - June 2010
Alma College Music Department August 2005 - April 2009
Cooperative Institute for Limnology and Ecosystem Research May 2008 - August 2008
Chippewa Nature Center May 2007 - August 2007
Alma College WQAC August 2006 - May 2007
Skills
Analysis, Data Analysis, Research, Microsoft Office, Management, Microsoft Excel, Public Speaking, Marketing, Market Research, Nonprofits, Customer Service, Marketing Strategy, Event Planning, Social Media, Statistics, Microsoft Word, Teamwork, SAP, Access, PowerPoint, Forecasting, Project Management, Team Leadership, Analytics
Education
McGill University 2009 — 2010
Environmental Policy
Alma College 2005 — 2009
Bachelor of Science Summa Cum Laude, Mathematics, Environmental Studies, Music
Bullock Creek High School 2001 — 2005
Bullock Creek High School
Kingsway Financial Services Inc. March 2009 - March 2013
Farmers Insurance Group of Companies May 2007 - March 2009
Progressive Insurance September 2004 - February 2007
Skills
Microsoft Office, AIMSweb, Adobe Creative Suite, Mitchells Estimation, Global Outlook, AS400 system, Mac, Property & Casualty..., Insurance, Liability, Claim, Commercial Insurance
Education
American Intercontinental University 2005 — 2006
MBA, Business, Management, Marketing, and Related Support Services
University of South Florida 1995 — 2000
BA, Industrial Psychology & Cultural Anthropology
Hartman-Imbriale, LLP June 2010 - Present
Progressive Insurance June 1999 - June 2010
Skills
Legal Research, Litigation, Trials, Litigation Support, Civil Litigation, Document Review, Legal Writing, Personal Injury, Pleadings
Education
Allegheny College
Penn State Erie, The Behrend College
Paychex January 2015 - Present
Paychex April 2013 - January 2015
Paychex July 2010 - April 2013
Paychex November 2007 - July 2010
Paychex 2006 - 2007
Walgreens 2006 - 2006
Walgreens 2006 - 2006
Progressive Insurance 2005 - 2006
Skills
Training, Leadership, Process Improvement, Human Resources, Onboarding, Customer Retention, Customer Satisfaction
Education
Alfred University 2001 — 2005
Bachelor's degree, Business Administration and Management, General
Progressive Insurance October 2012 - Present
Progressive Insurance September 2011 - October 2012
Progressive Insurance July 2010 - August 2011
Progressive Insurance June 2009 - June 2010
Progressive Insurance October 2008 - May 2009
Progressive Insurance July 2005 - September 2008
Progressive Insurance January 2005 - June 2005
Progressive Insurance August 2004 - December 2004
Progressive Insurance September 2003 - July 2004
Skills
Claims Management, Liability, Claims Resolution, Claims Handling, Claim Investigation, Property Damage, Subrogation, Casualty, Property, Claim, Performance Management, Liability Analysis, Claims Investigations, Auto Claims, Adjusters, Insurance Adjusting, Catastrophe, Commercial Lines, Legal Liability, Litigation Management, Property & Casualty..., Property, Casualty Insurance, Commercial Insurance
Education
Allegheny College 1999 — 2003
Bachelor's degree, Economics
Progressive Insurance September 2012 - Present
Progressive Insurance March 2005 - September 2012
Skills
Claim, Liability, Leadership, Property Damage, Coaching, Claim Investigation, Subrogation, Insurance, Claims Management
Education
Angelo State University 1986 — 1990
BA, Marketing
Crate and Barrel December 2014 - February 2015
VSP August 2007 - March 2013
Cost Plus World Market April 2007 - November 2008
Progressive Insurance June 1999 - August 2007
Skills
Insurance, Health Insurance, Call Centers, Training, Employee Benefits, Process Improvement, Coaching, Customer Service, Performance Management, Team Building, Change Management, Claim, AutoCAD, Revit, Microsoft Excel
Education
Sacramento City College 2012 — 2015
Engineering Design Technology, 3.735
American River College
Associate of Arts (A.A.), English
Progressive Insurance December 2013 - January 2014
Consumers Energy January 2010 - December 2013
Consumers Energy June 2009 - December 2009
Auto Owners Insurance April 2009 - June 2009
Detroit Energy June 2006 - December 2008
ABNAMRO 1998 - 2006
Skills
QA Certification, Quality Management, ITIL V3 Certification, Change Management, Cross-functional Team..., Quality Assurance, ITIL, Test Planning, Test Management, Business Analysis, Testing, Quality Center, Process Improvement, Software Integration, Customer Relations, Agile, Vendor Management, Requirements Analysis, Process Engineering, Visio, Databases, Software Project..., SQL, User Acceptance Testing, Team Leadership, Analysis, Problem Solving, XML, Unix, Troubleshooting, Documentation, Team Building, PL/SQL, Microsoft Office, Excel, SDLC, Risk Management, Banking, Microsoft Excel, PMP, Agile Methodologies, Software Documentation, Integration, Software Development, Software Quality..., Project Management, SharePoint, Management, Program Management, Leadership
Education
New Horizons 2009 — 2009
Project Management, IT Project Management
International Institute of Software Testing 2004 — 2005
CSTP QA Certification, Quality Assurance
Andhra University
Ph.D
Andhra University
Doctor of Philosophy (PhD), Marine Sciences
Progressive Insurance October 2009 - Present
Progressive Insurance October 2007 - October 2009
Progressive Insurance November 2005 - October 2007
Skills
Auto Claims, Claims Resolution, Claims Investigations, Negotiation, Peer Mentoring, Liability, Liability Analysis, Property & Casualty..., Personal Injury, claims law, Insurance, Accident, Casualty, Mediation, Claim, Arbitration, Claim Investigation, Settlement, Casualty Insurance
Education
Gettysburg College 2001 — 2005
Bachelor's degree, Business Administration and Management, General
American University 2004 — 2004
International Business
Suffield Academy 1998 — 2001
Fox Motors August 2014 - Present
Sears Holdings Corporation June 2013 - August 2014
Midwest Independent Services July 2012 - July 2013
Progressive Insurance June 2000 - July 2012
Skills
Claims Handling, Claims Management, Claims Resolution, Estimating, Management, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Lotus Notes, Lotus 123, CCC Pathways, Mitchel's Estimation..., Customer Satisfaction, Insurance, Liability, Claim, Property Damage, Training, Subrogation, Customer Service..., Sales Management, Retail Category..., Maintenance Management, Songwriting
Education
American InterContinental University 2011 — 2012
Bachelor of Business Administration (BBA), 3.96 GPA, Honors Society Invitee
Progressive Insurance January 1999 - Present
Erin Bresnahan Photography January 2009 - Present
Paragary Restaurant Group January 1986 - February 1993
Paragary Restaurant Group June 1986 - December 1988
Skills
Team Leadership, Behavioral Analytics, Customer Service, Performance Management, Insurance, Call Centers, Call Center, Lotus Notes, Training, Property & Casualty..., Customer Retention, Sales, Customer Satisfaction, Outlook, Customer Experience, Microsoft Office, Inventory Management, Process Improvement, Coaching, Business Process..., Time Management, Budgets, Behavioral Interviewing, Conflict Management, Microsoft Excel
Education
Pikes Peak Community College 2009 — 2011
AAS, Photography
Regis University 2006 — 2007
American River College 1993 — 1995
Associates of Science, Math, Science, Engineering
State of California March 2015 - Present
State of California June 2013 - March 2015
State of California February 2011 - June 2013
State of California October 2007 - February 2011
McKesson Health Solutions December 1995 - April 2007
Progressive Insurance January 1985 - January 1989
Skills
Government, Visual Studio, Microsoft Excel, HTML, CSS, XML, Microsoft Office, Visio, Access, Software Documentation, Policy, Project Management, Windows Server, Research, Data Analysis
Education
California State University-Sacramento 2008 — 2009
Masters of Public Policy and Administration
University of California, Davis 1996 — 1999
Bachelor's Degree, Psychology (Animal Behavior)
American River College 1982 — 1996
Associate's Degree, General Studies
Del Campo
QVC January 2015 - Present
Penske Truck Leasing September 2013 - January 2015
Citrix Online May 2013 - August 2013
Penske Truck Leasing April 2012 - May 2013
Lancaster General Health October 2011 - April 2012
Lancaster General Health April 2010 - April 2012
Progressive Insurance June 2009 - April 2010
Progressive Insurance February 2008 - June 2009
Skills
Analysis, Forecasting, Data Analysis, VBA, Statistics, Business Analysis, Excel, R, Data Science, Machine Learning, Data Visualization, Data Mining, JMP, SQL, Predictive Modeling, Python, Tableau, JavaScript, D3.js, PowerPivot, HTML 5, CSS3, Scenario Analysis, Google API, Google Maps, Access, Databases, Healthcare, Business Intelligence, Database Admin, Business Planning, Six Sigma, Finance, Database Management, Minitab, Simulation, Human Resources, Actuarial Science, Business Analytics, Camtasia, Microsoft Excel, Taleo, Financial Analysis, Microsoft Office, Financial Modeling, Operations, Operations Management, Proformas
Education
University of Wisconsin-Eau Claire 2015 — 2017
Master’s Degree, Data Science
Alvernia University 2011 — 2014
Master of Business Administration (M.B.A.)
Notre Dame College 2008 — 2010
Economics, Educational Psychology
Shippensburg University of Pennsylvania 2005 — 2007
Bachelor of Science, Mathematics, Computer Science, Music
SUNY Fredonia 2004 — 2005
Sound Recording Technology
coursera
STOP Foodborne Illness May 2005 - Present
Progressive Insurance June 2003 - May 2005
Education
Alfred University 2000 — 2003
Bachelor of Arts (BA)
Akerman LLP October 2003 - Present
The Florida Bar Foundation June 2003 - Present
Progressive Insurance March 1987 - March 2002
Tampa Museum of Art 1996 - 2000
Barnett Bank 1978 - 1987
Skills
Insurance, Mergers, Business Analysis, Strategic Planning, Risk Management, Marketing, Banking, Product Development, Management, Process Improvement, Team Building, Corporate Governance, Property & Casualty..., Mergers & Acquisitions, Leadership, Due Diligence, Program Management, Litigation, Legal Research, Claim, Marketing Strategy, Business Strategy, Analysis, Strategy, Financial Modeling, Management Consulting, Change Management
Education
American University - Kogod School of Business 1975 — 1977
MS, Management Information Systems
University of Florida 1967 — 1971
BS, Mathematics and Physics
U.S. Coast Guard November 2014 - Present
American Red Cross April 2010 - Present
City of Fairfax Office of Emergency Management May 2014 - June 2015
American Red Cross September 2014 - May 2015
CERT April 2014 - April 2015
American Red Cross January 2010 - April 2014
Northern Virginia Health Care Center January 2014 - March 2014
Progressive Insurance September 2003 - January 2014
Progressive Insurance August 2001 - September 2003
Accenture January 1998 - January 2001
Skills
Emergency Management, Homeland Security, Disaster Response, Policy, NIMS, Crisis Management, Exercises, Incident Command, Preparedness, Risk Assessment, Emergency Services, Supervisory Skills, Business Continuity, First Responder, Government, Training, Leadership, Mitigation, Public Speaking, Enforcement, Disaster Recovery, Emergency Planning, Private Investigations, Program Management, Security, Public Safety, Risk Management, Customer Satisfaction, Employee Training, Analysis, Contingency Planning, Rescue, Performance Management, Operations Management, Business Process..., Incident Management, Logistics, Logistics Management, Policy Analysis, Volunteer Management, Public Administration, Continuity of Operations, Business Continuity..., Physical Security, Command, Law Enforcement, Counterterrorism, Community Outreach
Education
American Public University System 2008 — 2010
Masters, Homeland Security with focus in Risk and Emergency Management, 3.9 GPA
George Mason University 1991 — 1995
BS, Public Administration
Progressive Insurance September 2015 - Present
Capgemini October 2007 - August 2015
Satyam Computer Services April 2004 - September 2007
Caritor, now Keane September 2000 - April 2004
CG Maersk Information Technologies Ltd August 1998 - September 2000
Skills
Account Management, CRM, Program Management, Global Delivery, Offshoring, Pre-sales, PMO, IT Management, Software Development, Testing, Project Management, Web Services, Software Project..., Solution Architecture, Java Enterprise Edition
Education
Anna University 1994 — 1998
BE, Computer Science & Engineering
Progressive Insurance September 2011 - Present
Wal-Mart August 2009 - September 2011
Dart Container June 2008 - March 2009
Enterprise Rent-A-Car January 2004 - June 2008
Skills
CRM, Sales, Sales Management, Sales Operations
Education
Angelo State University 1999 — 2003
BBA, Management
AAA East Central March 2015 - Present
Automatic Data Processing Insurance Agency, Inc. May 2011 - July 2014
Consumers Choice Agency, Inc. 1995 - 2011
AIM Insurance Agency 1992 - 1995
Progressive Insurance 1986 - 1992
Skills
Workers Compensation, Employee Benefits, Health Insurance, Insurance, Cold Calling, Team Building, Sales Management, Relationship Management, SaaS, Benefits Administration, Sales Presentations, Marketing, Sales, Coaching, New Business Development, PEO, Negotiation, Licensed Property &..., Salesforce.com, Commercial Insurance, Customer Retention, Underwriting, Lead Generation, Training, Sales Process, Customer Service, Human Resources, Direct Sales, B2B, Strategic Planning, Property & Casualty..., Account Management, Payroll, ADP Payroll, Life Insurance, Process Improvement, Professional Liability, Public Speaking, 401k, Small Business, Business Development, Team Leadership, Brokers, Solution Selling, Customer Satisfaction, HRIS, Sales Operations, Risk Management, Term Life Insurance, Leadership
Education
Alma College 1981 — 1985
BA, Marketing & History
Lima Central Catholic 1977 — 1981
GE Healthcare April 2014 - Present
GE Healthcare February 2012 - April 2014
GE Healthcare October 2011 - February 2012
GE Healthcare February 2011 - September 2011
Progressive Insurance June 2006 - February 2010
Skills
Healthcare, Process Improvement, Customer Service, Data Entry, Sales Operations, Leadership, Sales, Microsoft Excel, Microsoft Office, Data Analysis, Analysis, Business Analysis, PowerPoint, Microsoft Word, Outlook Express, Human Resources, Financial Analysis, Financial Reporting, Sales Compensation, Team Leadership, Teamwork, Cross-functional Team..., Training
Education
University of Wisconsin-Milwaukee 2006 — 2011
Masters, Business Administration
Alverno College 2001 — 2004
BA, International Business, Spanish
Invacare Corporation June 2014 - Present
Boehringer Ingelheim July 2013 - February 2014
PNC June 2013 - July 2013
Eaton Corporation March 2012 - November 2012
Progressive Insurance August 2011 - March 2012
PR Newswire December 2010 - August 2011
Nordson Corporation June 2010 - December 2010
CompuSist Services March 2008 - June 2010
NASA Glenn Research Center June 2007 - March 2008
Laurel School December 1998 - September 2006
Skills
Software Installation, Troubleshooting, Computer Hardware, Servers, Databases, Active Directory, Hardware, Windows, Lotus Notes, Administration, Microsoft Office, Workstations, Access, Operating Systems, Testing, XP, Deployment, Printers, Documentation, SQL, Optimization, Unix, Remedy, Inventory Management, System Administration, Outlook, Problem Solving, Desktop Support, Operation, IT Service Management, Technical Support, Software Documentation, System Deployment, Help Desk Support, Visio, Windows Server, Disaster Recovery, DNS, VPN, VMware, Security, Citrix, TCP/IP, Cisco Technologies, Network Administration, Virtualization, Data Center, Firewalls, Network Security, WAN
Education
American Intercontinental University 2003 — 2005
BS, Information TechnologyComputer Systems
Tulane University 2003 — 2003
A.B. Freeman School of BusinessMBA Certificate, MBA
Tulane University - A.B. Freeman School of Business 2003 — 2003
MBA Cert, Business
American InterContinental University
BS Computer Systems, Computer Technology/Computer Systems Technology
Institute of Computer Management
Diploma, Data ProcessingComputer Programming
Lorain County Community College
Notary Public State of Ohio
Tulane University - A.B. Freeman School of Business
MBA, Business
Progressive Insurance January 2015 - Present
Progressive Insurance January 2009 - December 2014
Progressive Insurance April 2007 - January 2009
Progressive Insurance April 2006 - April 2007
Mitchell Buick Pontiac GMC January 2005 - April 2006
Skills
Classic Car, Luxury Cars, Exotic Cars, Vehicles, Sales, Marketing, Insurance, Liability, Property Damage, Estimating, Automotive Repair, Automotive Trends, Negotiation, Customer Experience, Bodywork, Suspension, Frame, PDR, Fraud Awareness, Muscle Cars, Total Loss, Automotive Parts, Contract Negotiation, Training, Mentoring, Leadership, Strategic Planning, Microsoft Excel, Customer Service
Education
Angelo State University 2001 — 2004
Bachelor of Science (BS), Kinesiology and Exercise Science
Trinity University 1999 — 2000
Bachelor of Science (BS), Kinesiology and Exercise Science
Progressive Insurance it application developersprogressive2000 - 2007
Education
Andhra University 2001 — 2003
Lennar June 2015 - Present
Bayview Financial March 2012 - March 2015
Tata Consultancy Services December 2010 - March 2012
Progressive Insurance October 2009 - September 2010
Perot Systems March 2008 - October 2008
Capital One Auto Finance September 2004 - December 2007
J&B Software January 1997 - February 2004
J&B Software March 1993 - December 1996
Skills
SDLC, Agile Methodologies, PMP, Vendor Management, Software Project..., PMO, IT Strategy, Project Portfolio..., Agile Project Management
Education
The George Washington University - School of Business 2005 — 2008
Advanced Master's Certificate, Project Management
New Jersey Institute of Technology 1988 — 1991
MS, Computer Science
Anna University 1984 — 1988
BE, Mechanical Engineering
The Longaberger Company August 1994 - Present
Progressive Corporation January 1984 - January 2008
Progressive Insurance 1984 - 2008
Education
Allegheny College
BS, Math
Progressive Insurance May 2010 - Present
Century 21 Homestar September 2001 - Present
Progressive Insurance April 2000 - May 2010
Aviant August 1999 - August 2000
Skills
Program Management, Project Planning, Management, Analysis, SDLC, SharePoint, Visio, Lotus Notes, Vendor Management, Process Improvement, Waterfall, Business Analysis, Negotiation, Forecasting, Troubleshooting, MS Project, IT Management, PMP, Selling, Project Portfolio..., Microsoft Excel, Foreclosures, Microsoft Office, Relocation, First Time Home Buyers, Real Estate, PMO, Project Management, Business Process..., Sales
Education
Texas A&M University-Commerce 1998 — 2000
MBA, Business Administration, Marketing
Ambassador University 1995 — 1997
Associates of Art, Liberal Studies
Progressive Insurance June 2004 - Present
Education
Angelo State University 1999 — 2004
Progressive Insurance November 2014 - April 2015
Liberty Mutual Insurance February 2014 - November 2014
FedEx Office September 2012 - February 2014
HMRC August 2008 - March 2012
ROYAL BANK OF SCOTLAND (RBS) July 2007 - August 2008
TQA COMMUNICATIONS LTD February 2002 - January 2005
Skills
Customer Service, Analytical Skills, Financial Planners, Accounting, Internal Controls, Change Management, Financial Reporting, Team Management, Team Building, Project Planning, Team Leadership, Microsoft Office, Business Strategy, Recruiting, Coaching, Project Management, Event Management, Requirements Gathering, Budgets, Tax, Business Process..., Procurement, Business Analysis, Marketing, Leadership, Analysis, Negotiation
Education
Liverpool Hope University 2005 — 2007
MA
Ambrose Alli University 1997 — 2001
Bsc
1 EDI Source, Inc. June 2015 - Present
Mercer June 2010 - June 2015
Progressive Insurance March 2000 - September 2009
Progressive Insurance March 2004 - January 2005
Progressive Insurance March 2003 - March 2004
Progressive Insurance September 2000 - March 2003
Progressive Insurance March 2000 - September 2000
Rainbow Rentals May 1999 - March 2000
Skills
Technical Support
Education
Cleveland State University 2000 — 2001
Computer Science
Allegheny College 1999 — 1999
Computer Science
University of Toledo 1998 — 1998
Computer Science
TEKsystems December 2011 - Present
Bank of America October 2006 - December 2011
Progressive Insurance April 2003 - August 2006
Pharmacia / Pfizer December 1996 - January 2003
Tata Consultancy Services June 1990 - November 1996
Skills
Data Warehousing, ETL, Data Modeling, Business Intelligence, SDLC
Education
AMAA High School
Andhra University
MTech, Computer Science and Technology
University Hospitals of Cleveland January 2012 - Present
Stone Crossing Solutions July 2011 - December 2011
Cleveland Clinic September 2010 - February 2011
Cleveland Clinic 2008 - 2010
Dakar Machine Corporation 2000 - 2008
Progressive Insurance 1986 - 1999
Skills
Requirements Analysis, Project Management, Databases, Training, SQL, Project Planning, Software Documentation, SDLC, Object Oriented Design, OOP, OnBase, C#, HTML, JavaScript, jQuery, HL7, Web Services, Change Control, Communication Skills, Software Design, Business Analysis, Critical Thinking, Small Business, Business Acumen, Strategic Planning, Process Improvement, Visio, Healthcare
Education
Weatherhead School of Management at Case Western Reserve University
MBA, Management Information Systems
Allegheny College
BS, Economics
American Modern Insurance Group December 2009 - Present
Progressive Insurance November 2006 - December 2009
The MENTOR Network February 2006 - November 2006
Aaron's Sales and Lease June 2005 - January 2006
George Terrell's Garage March 2004 - June 2005
Bethesda Home For Boys May 2003 - March 2004
Law Office of Harris Odell Jr September 2002 - December 2002
Skills
Insurance, Property Damage, Commercial Lines, Property & Casualty..., Legal Liability, Claim, Claims Management, Liability, Subrogation, Claim Investigation, Casualty, Strategic Planning, General Insurance, Underwriting, Software Documentation, Commercial Insurance, Customer Service, Claims Resolution, Property Claims, Claims Handling, Adjustments, Casualty Insurance
Education
Charlotte School of Law 2014 — 2018
Doctor of Law (J.D.) Candidate
American InterContinental University 2004 — 2006
Master, Business Administration; Management
Savannah State University 1998 — 2003
Bachelor of Science, Criminal Justice
Jefferson County High School
Travelers December 2013 - Present
Travelers Insurance January 2008 - December 2013
Progressive Insurance February 1993 - January 2008
Skills
Claim, Casualty, Litigation Management, Claims Management, Property & Casualty..., Liability, Legal Liability, Insurance, Commercial Insurance, General Insurance, Process Improvement, Commercial Lines, Vendor Management, Team Building, Change Management, Leadership
Education
University of Houston 1998 — 2000
M.B.A., Management, Marketing
Ambassador University 1988 — 1992
B.S., Business Administration
IBM (Express-Scripts) April 2013 - March 2014
Lanyon Inc January 2012 - February 2013
Progressive Insurance January 2011 - January 2012
Brigham Young University August 2005 - April 2008
Skills
Java, JSP, Spring Framework, C++, Spring, Programming, XML, Matlab, JUnit, Servlets, Hibernate, SQL, Python, C, Labview, Agilent ADS, HTML, Software Engineering, VHDL, Struts, Software Development, C#, Java software..., Struts2, HFSS, Big Data, Hadoop, Apache Pig, Hive, Flume, Sqoop, MapReduce
Education
Brigham Young University 2004 — 2009
BS, Electrical Engineering
Amberton University
Master of Business Administration (MBA)
Progressive Insurance February 2006 - Present
Dale Carnegie Training May 2006 - December 2006
Education
Allegheny College 2002 — 2006
English, English, Mathematics, Economics
Progressive Insurance Brand ManagerCoors Brewing CompanyJanuary 1982 - 1990
Education
American University - Kogod School of Business 1980 — 1982
MBA, International Marketing
Mary Kay Cosmetics January 2010 - Present
Beijo Inc. August 2009 - Present
Progressive Insurance 2005 - Present
Frey Communications, Inc 2004 - 2005
AG Edwards Inc 2001 - 2003
Education
Capella University 2010 — 2011
M.S, Human Resource Management
American InterContinental University 2008 — 2009
B.A., Business Adminstration
American InterContinental University 2007 — 2008
A.A, Business Adminstration
Progressive Insurance March 2006 - Present
Progressive Insurance February 2004 - March 2006
Progressive Insurance February 2001 - February 2004
Progressive Insurance July 2000 - February 2001
Skills
ITIL, Software Documentation, Process Improvement, Software Installation, Troubleshooting, Help Desk Support
Education
American InterContinental University
Associates, Business Administration
Mentor Heisley Racquet and Fitness Club School CounselorHillsborough County Education2003 - 2004
Progressive Insurance 1998 - 1999
Education
University of South Florida 2000 — 2003
MA, Counselor Education
Allegheny College 1993 — 1998
BA, Psychology
City Group 2011 - Present
Progressive Insurance June 2007 - February 2011
Skills
Data Warehousing, SDLC, Data Modeling, Microsoft SQL Server, Unix Shell Scripting, Oracle, Project Coordination, Project Delivery, Team Leadership, Team Building, Cross-functional Team..., Certified Scrum Master..., Oracle Certified DBA, Distributed Team..., Software Development..., Software Testing Life..., Database tuning, Team, Team Management, Cross Functional..., Netezza, ETL, Business Intelligence, Requirements Analysis
Education
Amravati University
Global Liberty Insurance Company September 2012 - Present
Progressive Insurance January 2007 - April 2013
AutoOne Insurance July 2002 - December 2006
AutoOne Insurance July 2002 - December 2006
Skills
Claims Management, Claim, Property & Casualty..., Casualty, Liability, Litigation Management
Education
Allegheny College 1992 — 1996
Bachelor of Arts, Psychology
Asure Software September 2012 - Present
Prologic Technologies January 2007 - September 2012
Progressive Insurance November 2000 - January 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Windows, Public Speaking, Teaching, HTML, Strategic Planning, Negotiation, Editing, Social Media, Event Planning, Team Building, Databases, Analysis, Software Documentation, Quality Assurance, Project Management, Process Improvement, SQL, Testing, Training, Business Process, Data Analysis, Access, Visio, Leadership
Education
Stephen F. Austin State University 1997 — 2000
Masters Degree, Social Work
Angelina College 1995 — 1997
Associate of Science (A.S.), General Studies
Progressive Insurance April 2013 - Present
Progressive Insurance May 2002 - April 2013
Enterprise Rent-A-Car 1999 - 2002
Skills
Claims Management, Property Damage, Property & Casualty..., Claim, Legal Liability, General Insurance, Insurance, Casualty, Claim Investigation, Workers Compensation, Subrogation, Liability Analysis, Claims Handling, Casualty Insurance, Claims Resolution
Education
Angelo State University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Angelo State University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Progressive Insurance March 2008 - Present
Education
Andhra University
MBA
The WhiteWave Foods Company June 2015 - Present
Liberty Woods International, Inc. September 2014 - May 2015
Liberty Woods International, Inc. April 2012 - September 2014
Progressive Insurance July 2005 - April 2012
First Magnus Financial February 2004 - June 2005
First Magnus Financial August 2002 - February 2004
The University of Arizona May 2001 - May 2002
Skills
Negotiation, Process Improvement, Sales, Customer Service, Training, Vendor Management, Supply Chain, Account Management, Business Development, Inventory Management, Mortgage Banking, Distribution Logistics, Marketing, Claims Resolution, Advertising, Insurance, Microsoft Excel, Logistics, Sales Process, Finance, Customer Satisfaction, Pricing, Product Development
Education
American InterContinental University 2007 — 2008
Master of Business Administration, Operations Management
University of Arizona, Eller College of Management 1997 — 2002
Bachelor of Science in Business Administration, Marketing
Inventor of Clean Screen Air Filtration System July 2009 - Present
Progressive Insurance January 2013 - November 2014
Benefitcorp Inc July 2012 - January 2013
Texas Instruments 2000 - 2005
Skills
MS Office, Microsoft Word, Microsoft Excel, PowerPoint, Access, Outlook, Microsoft Publisher, Mac OS, Windows, 35 wpm, US Patent, Paralegals, Business, Insurance, Health Insurance, Property & Casualty..., Life Insurance, Notary Public, Grant Writing, Marketing Strategy, Strategic Planning, Microsoft Office, Quality Assurance
Education
American InterContinental University 2009 — 2012
Master of Business Administration (MBA), Accounting and Finance, 3.91
The University of Texas at Dallas 2004 — 2006
Bachelor of Science (BS), Public Administration
US Bank 2006 - Present
Hope Academy 2002 - 2005
Progressive Insurance 1998 - 2002
Skills
Customer Service, Team Building, Coaching, Microsoft Office, Team Leadership, PowerPoint, Employee Relations, Microsoft Excel, Budget, Strategic Planning, Access, Leadership Development, Outlook, Budgets, Leadership, Training, Microsoft Word, Time Management, Event Planning, Data Analysis, Fundraising
Education
American Intercontinental University 2010 — 2012
MBA, Business Management and Human Resources
University of Phoenix 2006 — 2008
Bachelor of Science, Business Management
Progressive Insurance June 2000 - Present
Education
American InterContinental University 2007 — 2008
Associates Business, Business Administration
Davenport College, Center for Emergency Medicine
Apollo Group February 2010 - Present
Progressive Insurance July 2007 - October 2009
Toyota Financial Services March 2002 - June 2007
Skills
Customer Service, Access, Student Financial Aid, Microsoft Excel, Microsoft Office, Accounting, Teaching, Outlook, PowerPoint, Budgets, Leadership, Data Entry, Training, Microsoft Word, Team Building, Time Management, Team Leadership, Event Planning, Accounts Receivable, Software Documentation, Management, Inventory Management, Process Improvement, Leadership Development, Sales, Marketing, Payroll, Research, Social Networking, Accounts Payable, Invoicing, QuickBooks, Office Management, Windows, Project Management, Social Media, Operations Management, Social Media Marketing, Facebook, Logistics, Advertising, 10 Key, Data Analysis, Analysis, Marketing Strategy, Troubleshooting, CampusVue, Enrollment Management, Inventory Control, Communication Skills
Education
American InterContinental University 2006 — 2008
Bachelor of Business Administration (B.B.A.), Marketing
Phoenix College 1996 — 1998
Associate of Arts (AA), Classical Studies
Progressive Insurance January 2006 - Present
Skills
Real Estate, Real Estate Transactions, Facilities Management, Property Management, Commercial Real Estate, Corporate Real Estate, Lease Negotiations, Disposition, Real Estate Economics, Real Estate Development, Leases, Asset Management, New Business Development, Sales, Contract Management, Operations Management
Education
American University
Bachelor of Science (BS), Political Science and Government
Omni April 2010 - Present
Progressive Insurance January 2010 - April 2011
Dolly's Insurance Agency September 2003 - May 2008
Education
Altamaha Technical College 2002 — 2003
GED
O'Reilly Auto Parts October 2011 - August 2014
O'Reilly Auto Parts November 2010 - March 2012
SEIU UHW August 2010 - November 2010
MB Auto Collision August 2006 - August 2010
US Census Bureau April 2010 - July 2010
GEICO March 2008 - July 2009
Audit Services Inc January 2006 - March 2008
Midway Insurance Management Inc June 2005 - January 2006
Allstate Insurance Company May 2003 - September 2005
Progressive Insurance May 1999 - April 2004
Skills
Customer Satisfaction, Customer Service, Customer Retention, Inventory Management, Team Building, Sales, Retail, Microsoft Excel, Management, Profit, Microsoft Office, Coaching, Microsoft Word, Leadership, Merchandising, Business Development, Insurance, Property & Casualty..., Claims Management, Liability, Training, General Insurance
Education
American InterContinental University 2009 — 2012
Insurance College of Jamaica 1991 — 1992
Claims Handling Diploma, General Insurance Studies
Jamaica College 1984 — 1990
General Studies
Steel LLC April 2012 - Present
Georgia Institute of Technology May 2011 - August 2011
Siman Construction December 2009 - December 2010
Aflac August 2007 - November 2007
Progressive Insurance January 2006 - May 2007
Progressive Insurance June 2004 - January 2006
Progressive Insurance June 1999 - June 2004
Chase Financial Corporation December 1996 - August 1997
Chase Financial Corporation March 1995 - December 1996
Siman Construction June 1992 - March 1995
Skills
Project Planning, Project Delivery, Construction, Project Management, Project Implementation, Estimating, Historic Preservation, Information Management, Microsoft Office
Education
Georgia Institute of Technology 2011 — 2012
Masters, Construction Project Management, 4.00 out of 4.00
University of Illinois at Urbana-Champaign 1997 — 1999
Masters, Business Adminstration
University of Manchester - Manchester Business School 1998 — 1998
Case Western Reserve University - Weatherhead School of Management 1988 — 1992
Bachelor of Science, Management
Mood Media August 2013 - Present
Macari, Russotto, Spencer and Balaban Law Firm March 2012 - November 2012
District Attorney's Office September 2011 - December 2011
Progressive Insurance October 2003 - September 2009
Skills
Legal Research, Legal Writing, Microsoft Office, Real property title..., Courts, Civil Litigation, Criminal Law, Research, Access, Policy, Torts, Administrative..., Public Speaking, Westlaw, Notary Public, Microsoft Excel, Contract Negotiation, PowerPoint, Outlook, Litigation, Training, Non-profits, Estate Planning, Legal Assistance, PACER, Pleadings
Education
American Public University System 2012 — 2013
Bachelor's degree, Legal Studies, 4.0
Coastal Carolina Community College 2009 — 2011
Associates Paralegal Technology, ABA, Paralegal
Progressive Insurance 2002 - Present
Skills
Insurance, Data Analysis, Microsoft Excel, MBIs
Education
American Public University System 2012 — 2013
Bachelor's degree, Information Technology Management
Lakeland Community College 2008 — 2012
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Progressive Insurance May 2013 - Present
Progressive Insurance February 2006 - May 2013
First Commonwealth Bank January 2005 - February 2006
National City Mortgage Company August 2004 - January 2005
Washington Mutual Home Loans July 2001 - July 2004
Skills
Mortgage Lending, Management, Customer Service, Marketing, Interviews, Claim, Insurance, Property & Casualty..., Liability, Casualty, General Insurance, Claims Management, Commercial Insurance
Education
Allegheny College 1997 — 2001
Bachelor of Arts, Economics
Progressive Insurance January 2015 - Present
Odyssey Systems Consulting July 2012 - January 2015
United States Air Force January 2010 - June 2012
United States Air Force December 2006 - December 2009
United States Air Force July 2002 - November 2006
Skills
IT Operations Management, Team Building, Budget Management, Project Management, Program Management, Global Human Resources..., Strategic Partnerships, Motivational Speaking, Written Communication, Coaching, Career Counseling, Collaborative Problem..., Adaptive Leadership, Collaborative Leadership, Cross-functional Team..., Systems Analysis, System Integration..., Federal Government, DoD Top Secret Clearance, Space Systems, DoD, Air Force, Microsoft Office, ITIL, Service Desk Management
Education
University of Phoenix 2012 — 2013
Master of Business Administration (MBA), Business Administration, Honors - 3.92 GPA
American Military University 2005 — 2011
Bachelor of Business Administration (BBA), Information Technology Project Management, 3.8 GPA
Community College of the Air Force 2001 — 2003
Associate of Arts and Sciences (AAS), Human Resources Management/Personnel Administration, General
Community College of the Air Force 1995 — 2001
Associate of Arts and Sciences (AAS), Electrical/Electronics Maintenance and Repair Technology
CAFARO January 2014 - Present
dp Creative Design October 2012 - Present
Progressive Insurance 2004 - 2012
Nationwide Insurance September 2002 - February 2004
Skills
Construction, Custom Remodeling, Graphic Design, Web Design, Computer Animation, Adobe Creative Suite, Logo Design, Graphics, Typography, Layout, Art Direction, Adobe Acrobat, Flash, Dreamweaver
Education
American InterContinental University 2003 — 2005
Bachelor's degree, Graphic Design
The Art Institute of Pittsburgh 1998 — 2001
Associate's degree, Computer Animation
Pyehead Media January 2014 - Present
County of Sacramento, IHSS 2009 - 2011
Black Angus Restaurant 2002 - 2003
Progressive Insurance 1999 - 2001
Skills
Customer Satisfaction, Adobe Creative Suite, Microsoft Office, Microsoft Excel, Microsoft Word, Graphic Design, English, Social Media, Leadership, Public Speaking, Research, Team Building, Event Planning, Customer Service, Windows, Leadership Development, Data Entry, Time Management, Teamwork, Photoshop, Strategic Planning
Education
American River College 2012 — 2016
high school
VSP Vision Care January 2013 - Present
Progressive Insurance April 1996 - December 2007
Education
Loretto High School 1984 — 1988
American River College
Associate of Science (A.S.), Social Sciences
Farmers Insurance May 2005 - Present
Progressive Insurance August 2003 - June 2005
Education
Angelo State University 2000 — 2002
Bachelor of Business Administration (BBA), Management Information Systems, General, Cum Laude
Progressive Insurance October 2013 - Present
Progressive Insurance May 2007 - October 2013
Education
Muskingum University 1998 — 1999
Bachelor of Arts (BA), Business Administration and Management, General
American College of Thessaloniki 1994 — 1997
Bachelor of Arts (BA), Business Administration and Management, General
bell helicopter January 2006 - Present
bell helicopter 2006 - 2013
Progressive Insurance April 2002 - December 2005
Education
Amarillo College 2001 — 2002
Aviation Maintenance Technology
University of Wisconsin-Madison 1973 — 1978
Bachelor of Science (BS), Secondary Education and Teaching
Rocky Mountain Rural Health October 2013 - Present
Rocky Mountain Rural Health March 2012 - Present
South Park Insurance Services June 2007 - November 2012
Progressive Insurance November 1999 - February 2007
Skills
Grant Writing, Grant Administration, Report Writing, News Writing, Customer Service, Team Management, Public Speaking, Publicity, Community Outreach, Social Media Outreach, Advertising, Public Health, Health Insurance, Property & Casualty..., Leadership Development, Employee Training, Photography, Desktop Publishing, Newsletter Production, Event Planning, Patient Advocacy
Education
Colorado State University-Global Campus 2013 — 2015
Bachelor of Science (BS), Healthcare Administration/Management
Ambassador University 1987 — 1989
AA, Theology/Theological Studies
Progressive Insurance August 2014 - Present
Northeast Alliance Federal Credit Union February 2013 - June 2014
Rent-A-Center February 2012 - February 2013
Guitar Center May 2011 - February 2012
Skills
Customer Service, Banking, Sales, Call Centers, Collections, Microsoft Office, PowerPoint, Microsoft Excel, Outlook, Mac OS, Audio Visual Support, Worship Music, Drums, Vocals, Data Entry
Education
American Public University System
Master of Business Administration (MBA), Finance, General
State University of New York College at Purchase 2009 — 2011
Bachelor of Arts (B.A.), Political Science and Government
University of Puerto Rico-Rio Piedras 2007 — 2009
Political Science and Government
PNC Bank May 2012 - Present
Progressive Insurance June 2003 - May 2012
Tech Systems March 2003 - June 2003
Ciber January 1998 - March 2003
Ernst & Young Consulting January 1997 - January 1998
Alind, Sriven, HCL July 1992 - December 1996
Skills
Business Strategy, Strategic Planning, Project Management, Information Technology, Leadership, Vendor Management, Technology, Customer Service, Innovation Management, Time Management
Education
Cleveland State University
Master of Business Administration (MBA), Management
Univeristy of Management and Technology
Master's degree, Project Management
Andhra University
Bachelor of Engineering (B.E.)
Nationwide Insurance December 2005 - Present
Progressive Insurance July 2002 - December 2005
USAA March 1998 - June 2002
Skills
Claim, Liability, Property Damage, Claims Handling, Personal Injury, Litigation, Investigation, Negotiation, Coaching, Claims Management, Property & Casualty..., Casualty
Education
American University
Oberlin College
Bachelor of Arts (B.A.), English Language and Literature/Letters
Progressive Insurance April 1992 - Present
Education
Amherst College 1987 — 1991
Bachelor of Science (BSc), Business, Management, Marketing, and Related Support Services
AMM Collision January 2015 - Present
Progressive Insurance June 2004 - December 2014
Skills
Customer Service, Microsoft Office, Process Improvement, Leadership, Coaching, Training, Team Building, Strategic Planning, Sales, Microsoft Excel, Customer Satisfaction, Business Analysis, Outlook, Software Documentation, Analysis, Microsoft Word, Access, Marketing
Education
The University of Texas at San Antonio 2011 — 2014
Master of Business Administration (M.B.A.), Business of Health
Angelo State University 1999 — 2004
Bachelor of Business Administration (B.B.A.), Management Information Systems, General