Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
Case Western Reserve University September 2015 - Present
Case Western Reserve University May 2013 - Present
Progressive Insurance August 2012 - May 2013
Progressive Insurance August 2010 - August 2012
Progressive Insurance October 2007 - July 2010
Classic Stereo October 2006 - September 2007
Hawthorne Appliance October 2005 - September 2006
Rochester College October 2004 - September 2005
Rochester College May 2001 - September 2004
Skills
Technical Writing, Creative Writing, Editing, Marketing Communications, Social Media, Requirements Analysis, Process Improvement, Microsoft Office, Public Speaking, Marketing Strategy, Leadership, Project Management, Requirements Gathering, SharePoint, Microsoft Excel, Visio, Copywriting, Content Strategy, Business Analysis, Software Documentation, Tableau, Qualtrics, Research, Google Analytics, NVivo, SAS Base, HTML, CSS, Metadata, Training, Analysis, MadCap Flare, JIRA, Git, Github, Agile Methodologies, Lean Six Sigma
Education
Cleveland State University 2010 — 2013
MBA, Marketing and Communications, magna cum laude
Rochester College 2000 — 2005
BA, English Language and Professional Writing, cum laude
Weatherhead School of Management at Case Western Reserve University
Progressive Insurance April 2014 - Present
Progressive Insurance January 2005 - Present
Skills
Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Public Speaking, Lotus Notes, Business Requirements, Social Media, Marketing, Analysis, Access, Quality Assurance, Project Management, Insurance, Vendor Management, Business Analysis, Leadership, Process Improvement, Requirements Analysis
Education
Cleveland State University 1988 — 1993
Bachelor's degree, Communication, Journalism, and Related Programs
Progressive Insurance January 2007 - Present
Compuware 2005 - 2007
Patni Computer Systems 2001 - 2005
Skills
SSIS, ETL, SDLC, Agile Methodologies, Requirements Analysis, SSRS, Analysis Services, Microsoft SQL Server, Software Project..., XML, SOA, Data Modeling, T-SQL, C#, ASP.NET, Data Warehousing, Sparx Enterprise..., PowerPivot, Tealeaf, Business Intelligence, Cross-functional Team...
Education
Cleveland State University 2012 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
R.J College, Mumbai 1994 — 1997
B.Sc, Maths, Physics & Chemistry
Harjendar Nagar Intermediate College, Kanpur 1990 — 1992
High School, Kanpur
Safeware Inc. February 2015 - Present
HP August 2009 - January 2015
Progressive Insurance January 2008 - July 2009
NEORSD May 2007 - August 2007
Cleveland State University December 2005 - May 2007
SreeGo Solutions June 2004 - July 2005
Skills
Microsoft SQL Server, C#, SQL, VB.NET, Requirements Analysis, Agile Methodologies, Web Development, Business Analysis, ASP.NET, JavaScript, SSRS, PL/SQL, SharePoint, ASP.NET MVC, SSIS, WSDL, Stored Procedures, T-SQL, ADO.NET, WinForms, NAnt, WCF Services, NUnit, Visual Studio, ReSharper, TFS, MVVM, VSS, Enterprise Library, Visual Studio Team..., UML, Version Control, JIRA, Object Oriented Design, Iterative Methodologies, Application Frameworks, .NET Compact Framework, DevExpress, Dreamweaver, Photoshop, Crystal Reports, SOAP, Visio, LoadRunner, CruiseControl, WPF, php, AJAX, Team Building
Education
Cleveland State University 2005 — 2007
Masters
JNTU 2000 — 2004
Bachelor of Technology (B.Tech.)
Progressive Insurance October 2013 - April 2014
GMAC Insurance July 2012 - July 2013
Bank of America September 2009 - December 2011
Target September 2008 - November 2009
Skills
property & casualty..., Underwriting, Insurance, Risk Management, Customer Service, Sales, Sales Management, Account Management, Financial Risk, New Business Development, Call Centers, Marketing, Negotiation, Relationship Management, Customer Satisfaction, Process Improvement, Team Leadership, Employee Benefits, Leadership, Banking
Education
Cleveland State University 2010 — 2016
Pursuing, International Business, Sophmore
Cuyahoga Community College 2009 — 2014
Pursuing, Human Resources Management/Personnel Administration, General
South High School 2007 — 2008
Diploma, High School/Secondary Diploma Programs
AAA Northern California, Nevada & Utah August 2014 - Present
AAA Northern California, Nevada & Utah February 2013 - Present
AAA Northern California, Nevada & Utah June 2008 - February 2013
Countrywide Insurance Group 2007 - 2008
Progressive Insurance 1996 - 2003
Skills
Insurance, Process Improvement, Call Center, Project Management, Property & Casualty..., Vendor Management, Business Analysis, Leadership, Program Management, Training, Sales Operations, Sales, Call Centers, Team Building, Cross-functional Team..., Management, Marketing, Strategy, Team Management, Business Process..., Direct Sales, Business Strategy, Quality Assurance, Change Management, Product Management, Analysis, Risk Management, Analytics, Strategic Planning, Competitive Analysis
Education
UC Berkeley 2005 — 2006
Project Management
Cleveland State University 1995 — 1999
Organizational Behavior; Psychology
Coventya May 2014 - Present
The Lubrizol Corporation April 2013 - May 2014
The Lubrizol Corporation 2013 - 2014
Cleveland State University May 2012 - December 2012
Cuyahoga Community College 2012 - 2012
Progressive Insurance 1997 - 2007
Skills
Data Analysis, Research, Non-profits, Microsoft Office, Public Speaking, Surface Chemistry, Wet Chemistry, Binding Assays, 21 CFR, Iso 9000, 45 CFR 46, Team Building, Nonprofits
Education
Cleveland State University 2007 — 2012
Bachelor of Science (B.S.), Chemistry
Cuyahoga Community College 2008 — 2008
Certificate, Pharmaceutical Manufacturing
The Ohio State University 1994 — 1998
Bachelor of Arts (B.A.), Organizational Communication
Progressive Insurance March 2015 - Present
CGI September 2010 - Present
Ernst & Young 2006 - 2010
Skills
Business Analysis, Program Management, Business Process..., Team Leadership, Project Management, Process Improvement, Management Consulting, Business Process, Project Planning, Content Management, Leadership, Analysis, Knowledge Management
Education
Cleveland State University
Bachelor of Business Administration (B.B.A.), Management Information Systems and Services
Progressive Insurance June 1994 - Present
Keithley Instruments 1980 - 1982
Skills
IT Strategy, Disaster Recovery, Enterprise Architecture, SDLC, IT Management, Data Warehousing
Education
Cleveland State University 2003 — 2005
MBA
Valparaiso University 1973 — 1977
BS
Westminster High School
Progressive Insurance
Education
Cleveland State University 1979 — 1981
Master of Computer Applications (MCA)
The Ohio State University 1957 — 1971
Bachelor of Science (B.S.), Psychology
Progressive Insurance 2013 - Present
CMHA May 2011 - February 2013
The Home Depot January 2007 - April 2009
Fifth Third Bank January 2006 - November 2006
Southwest Airlines January 1993 - October 2003
Skills
Performance Management, Insurance, Leadership Development, Training, Employee Relations, Process Improvement, Employee Engagement, Customer Service, Leadership, Onboarding, Team Building, Management
Education
Cleveland State University 2009 — 2011
Master's Degree, Psychology
David N. Myers University 2006 — 2008
Master's Degree, Human Resources Management and Services
Nordstrom April 2014 - January 2015
Progressive Insurance April 2013 - November 2014
KeyBank April 2012 - April 2013
Defense Finance & Accounting Service December 2010 - April 2012
Micros Systems, Inc., Corporate July 2010 - December 2010
Skills
Branch Banking, Banking Solutions, Policy Review, Policy Research, Business Rules, Computer-savvy, IRS problem resolution, Government Documents, Government Experience, Employee Benefits, Training, Strategic Planning, Social Media, Sales, Public Speaking, Project Management, Leadership, Event Planning, Customer Service
Education
University of Baltimore 2008 — 2010
Bachelor of Arts (B.A.), Bachelors of Arts in Public Policy
Cleveland State University 2006 — 2008
Associate's degree, Urban Studies/Affairs
Progressive Insurance June 2012 - Present
Progressive Insurance April 2009 - June 2012
Progressive Insurance April 2008 - April 2009
Progressive Insurance July 2003 - August 2005
Skills
CSAM, BMC Remedy, Microsoft SQL Server, ITIL, SharePoint, IT Service Management, Software Documentation, Crystal Reports, Analysis, Change Management, SDLC, Visio, Databases, Hardware, Requirements Gathering, Business Analysis, Training, Cross-functional Team..., Integration, Troubleshooting, Information Technology, IIS, IT Management, Requirements Analysis, Windows Server, Active Directory, IT Strategy, Incident Management, Microsoft Technologies
Education
Cleveland State University 2004 — 2008
Bachelor's degree, Information Technology
Progressive Insurance January 2013 - Present
Progressive Insurance March 2006 - December 2012
Progressive Insurance July 2002 - March 2006
AmeriCorps October 2000 - May 2002
Skills
Employee Relations, Employee Engagement, Coaching, Leadership Development, Employee Retention, Performance Management, Onboarding, Talent Management, Workforce Planning, Leadership, Management, Project Management, Mentoring, Process Improvement, Call Centers, Deferred Compensation, Team Leadership, Training, Human Resources, Talent Acquisition, Employee Benefits, Applicant Tracking..., College Recruiting, Staff Retention
Education
Cleveland State University 2008 — 2010
MLRHR, Master of Labor Relations & Human Resources
University of North Carolina at Wilmington 2000 — 2002
B.S., Business Administration - Marketing
The Ohio State University 1998 — 2000
Business Administration and Management, General
Hathaway Brown School
Love Insurance Agency April 2013 - Present
Progressive Insurance August 2005 - April 2013
McDonald's Corporation August 2001 - August 2005
Skills
Marketing, Customer Service, Communication, Writing, Microsoft Office, Leadership, Team Building, Computer Proficiency, Work Ethic, Property & Casualty...
Education
Cleveland State University 2009 — 2012
Bachelor of Business Administration (B.B.A.), Marketing, Graduated
Lakeland Community College 2004 — 2008
Associate of Arts (A.A.), Business Administration and Management, General, Graduated
Progressive Insurance September 1990 - June 2014
Defense Contract Administration June 1987 - September 1990
Skills
Software Project..., Project Planning, Staff Development, Process Improvement, Coaching, Mentoring, Application Management, SDLC Methodology, Team Building, SDLC, Business Analysis, SharePoint
Education
Cleveland State University 1982 — 1987
Bachelor of Science, Computer and Information Science
Progressive Insurance May 2015 - Present
G4S Secure Solutions (USA) Inc. June 2013 - May 2015
Securitas April 2005 - June 2013
United States Marine Corps August 1999 - August 2003
Skills
Hazardous Materials, •Inventory Control, •Microsoft Programs, •Management, •Project/Time..., •Leadership, Access Control..., Intrusion Detection, Incident Management, Distribution Center..., Emergency Management, Security Clearance, Surveillance, Access Control, Leadership, Security, Management, Security Training, Project Management
Education
Cleveland State University 2009 — 2011
Bachelor of Arts (BA), Urban Affairs Public Safety Management
Lakeland Community College 2007 — 2009
Associate of Science (AS), Emergency Management and Planning
Progressive Insurance September 2013 - Present
Progressive Insurance March 2009 - September 2013
Progressive Insurance July 2006 - March 2009
Progressive Insurance November 2003 - June 2006
CGI Inc August 1993 - October 2003
Skills
Application Development, Mentoring, Resource Management, Budgeting, Planning, Project Planning, IT Strategy, Project Management, Management, Program Management, Vendor Management, Negotiation, Forecasting, Agile Methodologies, Product Development, Budgets, Software Development, SDLC, Recruiting, Process Improvement, IT Management, Leadership, Data Warehousing, Team Leadership, Business Process..., Business Analysis, ITIL
Education
Cleveland State University 2003 — 2005
MBA, Marketing & Technology
VJTI, Mumbai University 1989 — 1993
BE, Electrical
Atomic Energy Central School 1987 — 1989
High School, Electrical
Progressive Insurance June 1990 - Present
Skills
Insurance, Microsoft Excel, VBA, ProClarity, Data Analysis, Microsoft Word, Business Analysis, Visio, Access, SQL, SAS, SharePoint, Data Warehousing, Microsoft SQL Server, MBIs, Lotus Notes, Lotus Domino, LotusScript, OneNote
Education
Cleveland State University 1984 — 1988
Bachelor of Business Administration (BBA), Marketing
Eastlake North High School 1982 — 1984
Convey Health Solutions November 2013 - Present
CVS Caremark Corporation March 2012 - November 2013
CVS Caremark Corporation August 2008 - March 2012
Progressive Insurance June 2006 - August 2008
Skills
LEADERSHIP, PROBLEM SOLVING, IMPLEMENTATION AND..., ANALITICAL, TECHNICAL SKILLS, EXCEL, ACCESS, VARIOUS RELATIONAL AND..., Microsoft Excel, Access, Leadership, Process Improvement, Analysis, Project Management, Strategic Planning, Healthcare, Training, Visio, Business Analysis, Customer Service, Call Centers, Software Documentation, Quality Assurance, Medicare Part D, Management, Data Analysis, Pharmacy Benefit..., Medicare, Outlook, Team Building, Team Leadership, Vendor Management, Cross-functional Team..., Forecasting, System Administration, Operations Management, Insurance, Microsoft Word, Budgets, Managed Care, SharePoint, Pharmacy, Data Entry, Employee Benefits, Analitical, PowerPoint, Auditing, Policy, Internal Audit, Invoicing
Education
University of Phoenix 2009 — 2013
MBA, Management, 3.81
Cleveland State University 2004 — 2007
BBA, Accounting
The Timken Company September 2014 - Present
The Timken Company July 2012 - September 2014
Progressive Insurance August 2007 - July 2012
Skills
Pricing, Process Improvement, Leadership, Management, Access, Supply Chain Management, Inventory Management, Property & Casualty..., Data Analysis, Sales, Negotiation, Analysis, Forecasting, Logistics, Business Analysis, SAS, Time Management, Insurance, Supply Chain, Competitive Analysis, Marketing, Customer Service, Product Management, Operations Management, SAP R/3, Microsoft Excel, Strategic Planning, Financial Analysis, Account Management, Team Building, Purchasing, Team Leadership, SAP, Project Management, Training, Budgets, Cross-functional Team..., Six Sigma, Sales Management, Product Development, SAP EIS
Education
Cleveland State University 2008 — 2011
MBA, Masters of Business Administration
Cleveland State University 2003 — 2007
BBA, Operations Management and Business Statistics
Brecksville Broadview Heights High School 1999 — 2003
TOC Magazine July 2006 - Present
Progressive Insurance January 1994 - Present
WZAK October 1992 - September 2001
GMAC Rochester 1990 - 1993
Skills
Public Speaking, Marketing Strategy, Email Marketing, Radio Host, Presentation Development, Project Implementation, Project Planning, Six Sigma, Leadership, Strategic Planning, Project Management, Process Improvement, Management, Strategy, Cross-functional Team..., Program Management, Training, Change Management, Team Building, Organizational..., Entrepreneurship, Analysis, Team Leadership, Risk Management, Marketing, Data Analysis, Visio, Performance Management, Management Consulting, Leadership Development, Business Process..., Marketing Communications, Business Development, Vendor Management, Fundraising, Business Analysis, Negotiation, Sales, Coaching, Customer Service, Workshop Facilitation, Budgets, Insurance, Research, Social Networking, Business Planning
Education
Cleveland State University 2005 — 2006
MASTERS, Business
College of Wooster 1984 — 1988
Bachelor of Arts, Psychology
Progressive Insurance January 2015 - Present
FrontLine Service August 2014 - November 2014
KeyBank June 2011 - September 2014
KeyBank March 2010 - June 2011
Zagara's Marketplace 2008 - 2010
Marc's 2005 - 2009
Skills
Psychology, Change Management, Diversity & Inclusion, Coaching, Feedback, Process Consulting, Organizational..., Organizational..., Organizational Behavior, EEO, Customer Service, Retail Banking, Loans, Sales, Call Centers, Customer Experience, Customer Satisfaction, Team Building, Team Leadership, Banking, Customer Retention, Microsoft Office, Cash Management, Telephone Skills, Risk Management, CACS, ALS, Lotus Notes, Credit Cards, Negotiation, Outlook, Microsoft Excel, Microsoft Word, Process Improvement, Software Documentation, Project Management, Supported Employment, Job Coaching, Job Search Coaching, Job Search Strategies, Employee Engagement, Social Services, Case Management
Education
Cleveland State University 2012 — 2014
Master of Arts (M.A.), Intercultural/Multicultural and Diversity Studies, 3.8 GPA
Cleveland State University 2010 — 2012
Bachelor of Arts (B.A.), Psychology, 3.19 GPA
Lakeland Community College 2008 — 2010
Associate of Arts (A.A.)
Progressive Insurance June 2013 - Present
Progressive Insurance April 2012 - June 2013
Busha-Okeson Insurance March 2011 - March 2012
Skills
Insurance, Troubleshooting, Help Desk Support, Microsoft Excel, Microsoft Office, Insurance Solutions, Crystal Reports, Property & Casualty..., Commercial Insurance, Casualty, Health, Home, Liability, Professional Liability, Customer Service, Problem Solving, Risk Management, Licensed Property
Education
Cleveland State University 2008 — 2011
Bachelor of Arts, Economics
Progressive Insurance July 2014 - Present
Cleveland State University October 2013 - May 2014
Aboulafia Avital Shensky & Co July 2013 - August 2013
Progressive Insurance January 2013 - June 2013
Issi's Place August 2011 - January 2013
Camp Stone June 2011 - August 2012
Fuchs Mizrachi School January 2005 - January 2009
Skills
Microsoft Excel 2010, Minitab 16 Statistical..., Microsoft Word 2010, Microsoft PowerPoint..., Auditing, Microsoft Excel, Microsoft Office, Microsoft Word, Accounting, PowerPoint, Research, Financial Accounting
Education
Cleveland State University 2010 — 2014
Bachelor, Business Administration: Accounting, Senior - 3.75 GPA
Greater Cleveland Regional Transit Authority (RTA) November 2005 - Present
Progressive Insurance February 1996 - August 2005
Skills
Access, Claim, Customer Service, Investigation, Microsoft Excel, Leadership, Microsoft Office, Policy
Education
Cleveland State University
Psychology
Progressive Insurance November 2013 - Present
Skills
Quality Center, QTP, Test Planning, Software Quality..., Test Cases, User Acceptance Testing, Regression Testing, Test Automation, SDLC, Waterfall, Quality Assurance, System Testing, Test Management, Defect Tracking, Manual Testing
Education
Cleveland State University 1992 — 1997
Bachelor of Business Administration (B.B.A.), Marketing
Progressive Insurance 2013 - Present
Progressive Insurance 2009 - 2013
Progressive Insurance 2008 - 2009
KeyBank 2004 - 2008
KeyBank 2003 - 2004
KeyBank 2001 - 2003
KeyBank 1999 - 2001
Keane 1998 - 1999
Skills
ITIL, SDLC, Business Analysis, Process Improvement, SharePoint, Vendor Management, Visio, Project Management, Business Process..., Risk Management, Software Documentation, IT Strategy, Change Management, Information Technology, Requirements Gathering, Requirements Analysis, IT Management, PMO
Education
Cleveland State University 2010 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
The Ohio State University 1994 — 1997
Bachelor of Business Administration (B.B.A.), Accounting
Progressive Insurance October 2002 - Present
Bank One August 1998 - October 2002
Skills
Process Improvement, Project Management, Accounts Receivable, Visio, Leadership
Education
Ursuline College 2008 — 2010
Master of Arts in Management, Project Management
Cleveland State University
Bachelor of Arts, Psychology
John Marshall
YWCA Boot Camp
TMW Systems December 2011 - Present
Progressive Insurance July 2010 - September 2011
Progressive Insurance October 2007 - November 2010
Skills
SQL Server 2000-2008, System Testing, Unit Testing, Regression Testing, Quality Center, ITIL, Incident Management, Avaya, Cisco, VPN, Microsoft SQL Server, Quality Assurance, Troubleshooting, Technical Support, Testing, Cisco Technologies, Help Desk Support, Software Documentation, Visio, Disaster Recovery, SharePoint
Education
Cleveland State University 1999 — 2006
B.A, Information Technology
Progressive Insurance January 2007 - Present
Northeast Ohio Regional Sewer District January 2006 - August 2006
HCL Technologies January 2004 - July 2004
GE Healthcare April 2003 - September 2003
Skills
Microsoft SQL Server, SharePoint, .NET, Business Intelligence, SQL, SSIS, Oracle, SSRS, ASP, SDLC, Business Analysis, T-SQL, Visio, ASP.NET, Data Warehousing, Agile Methodologies, Software Development, Windows XP, Analysis Services, XP, Windows, PDW
Education
Cleveland State University 2008 — 2010
MBA, Business Admin.
The University of Akron 2004 — 2006
M.S, Computer Science
University of Madras 1999 — 2003
B.Tech, Information Technology
Progressive Insurance January 1992 - Present
Progressive Insurance 1992 - 2013
Progressive Insurance 1992 - 2011
Skills
Disaster Recovery, Virtualization, Enterprise Architecture, ITIL, DB2, SDLC, Application..., IT Management, Business Process..., Software Documentation
Education
Cleveland State University 1987 — 1991
BBA, Major in Marketing, Minor Computer Science
National Risk Management Service February 2005 - Present
Progressive Insurance July 1995 - February 2005
Progressive Insurance August 1993 - July 1995
Progressive Insurance July 1991 - August 1993
Man-Gill Chemical Company November 1989 - July 1991
Skills
Insurance, Property & Casualty..., Casualty, Liability, Commercial Insurance, Legal Liability, Commercial Lines, General Insurance, Claim, Underwriting, Professional Liability, Claims Management, Workers Compensation, Brokers
Education
University of Cincinnati 1979 — 1984
English Literature
Cleveland State University 1984 — 1985
English Literature
Cuyahoga Community College 1991 — 1992
Accounting
Hondros 2006 — 2006
Insurance License - Prop/Casualty
Remax Results March 2012 - Present
Keller Williams Realty July 2008 - March 2012
Realty One April 2004 - July 2008
Progressive Insurance July 1997 - April 2004
Skills
Real Estate, Selling, Sellers, Marketing, First Time Home Buyers, Training, Relocation, Foreclosures, Short Sales, Investment Properties, Listings, REO, Buyer Representation, Referrals, Buyers, Condos, New Home Sales, Sales, Residential Homes, Investors, Single Family Homes, Customer Satisfaction, Finance, Move Up Buyers, Home Staging, Commercial Real Estate, Property, HUD, New Homes, Real Property
Education
Hondros College 2004 — 2005
Real Estate Licensing Coourses
Cleveland State University 1994 — 1998
Business Admin, Marketing
Mayfield High School 1989 — 1993
Dale Carnegie
Public Speaking
Progressive Insurance September 2014 - Present
Subway February 2008 - September 2014
Walgreens June 2012 - May 2014
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Time Management, Social Media, Teamwork, Customer Satisfaction, Data Entry, Customer Experience, Telephone Skills, Strategic Planning, Interviews, Sales, Cashiering, Retail, Outlook, Inventory Management
Education
Cleveland State University 2013 — 2015
Lakeland Community College 2011 — 2013
Associate of Arts (A.A.)
Progressive Insurance December 2014 - Present
Progressive Insurance April 2013 - Present
Progressive Insurance July 2011 - March 2013
Progressive Insurance January 2008 - June 2011
Progressive Insurance May 2003 - December 2007
GFI Consulting June 2002 - May 2003
Ray & Barney Group September 2001 - June 2002
NCGroup/CompuCom June 1997 - September 2001
Information Access May 1986 - June 1997
Skills
Project Management, Business Analysis, Business Development, Integration, Strategic Planning, Leadership, Software Development, Management, IT Strategy, SharePoint, Enterprise Software, IT Management, Process Improvement, Security, Training, Business Relationship..., Quality Assurance, Enterprise Architecture, ERP, Visio, Software Documentation
Education
Cleveland State University 1979 — 1983
Progressive Insurance May 2007 - Present
AmTrust Bank July 2005 - May 2007
Ohio Savings Bank October 2003 - July 2005
Chase Manhattan Mortgage Corporation 1997 - 2003
JP Morgan Chase 1997 - 2003
Skills
Business Analysis, Management, Project Management, Vendor Management, SDLC, Information Technology, PMP, Process Improvement, Requirements Gathering
Education
Cleveland State University 1990 — 1995
Progressive Insurance June 2015 - Present
Progressive Insurance November 2013 - May 2015
American Greetings August 2008 - October 2013
Micro Center June 2006 - June 2008
Micro Center January 2003 - June 2006
GhanaClassifieds February 1997 - January 2003
Skills
Analysis, Visio, Windows, Microsoft Office, MS Project, SAP, Teamwork, Customer Service, Problem Solving, Procurement, Project Planning, Operations Management, Critical Thinking, Inventory Management, Training, Microsoft Excel, Business Analysis, Outlook, SAS, Root Cause Analysis, Process Improvement, Software Documentation, Forecasting, Data Analysis, Vendor Management, Change Management, Mentoring New Hires, Project Management, OS X, Active Directory, Time Management, ITIL, Team Leadership, School Soccer Team,, MBA, SOX Compliancy, IT Project Lifecycle, Software Lifecycle..., Product Lifecycle..., SCCM, Standards Compliance, Business Continuity..., FTK, Powershell, Perl Script, Troubleshooting, Leadership
Education
Guidance Software Training Ctr, Pasadena, Ca. 2015 — 2015
Expert Series: Examinations of Macintosh Operating Systems, Corporate Forensics
ARMA International, Greater Cleveland Chapter 2014 — 2014
5 CLE, Information Governance/eDiscovery, 4.0
CEIC - Computer Enterprise Investigations Conference, Las Vegas 2014 — 2014
Participant, Corporate Computer Enterprise Investigations/Forensics, EnCE Phase 1 Examined
Monte Ahuja Business School, Cleveland State University 2010 — 2013
MBA, IT, Strategy and Operations Management
Cleveland State University 2012 — 2012
Certificate, Supply Chain Management with SAP, Grade A
Cleveland State University 2006 — 2008
BA, Applied Mathematics (Actuary Concentration) and Economics Minor
Fourth R, NYC 2000 — 2003
Network+, A+, MOUS, Mac ACMT, Mac ACDT, Computer Science
Kwame Nkrumah' University of Science and Technology, Kumasi 1994 — 1997
Mining Engineering, Mining Engineering
Presec 1985 — 1992
GCE "O" and "A" Levels, Mathematics, Physics, Chemistry, High-School
Progressive Insurance July 2012 - Present
Cleveland Clinic December 2005 - July 2012
OfficeMax 2005 - 2005
Skills
HRIS, Employer Branding, Employee Relations, Onboarding, Needs Analysis, Recruiting
Education
Cleveland State University 2005 — 2007
Masters
Wright State University 2000 — 2004
Bachelors
Progressive Insurance April 2014 - Present
Progressive Insurance August 2011 - April 2014
Progressive Insurance September 2010 - August 2011
Signature Health, Inc. September 2008 - September 2010
State Farm August 2007 - October 2008
Skills
Property & Casualty..., Insurance, Leadership, Training, Marketing, Homeowners, General Insurance, Management, Coaching, Process Improvement, Customer Service, Claim, Casualty Insurance, Underwriting, Commercial Insurance, Liability, Team Leadership, Project Management, Job Coaching, Team Mentoring, Employee Training, Organization, Customer, Office Administration, Office Management
Education
Cleveland State University 2008 — 2010
Bachelor’s Degree, Business Administration and Management, General; Human Resources
Lakeland Community College
Associate’s Degree, Business Administration and Management, Human Resources, 4.0
National Association of Boards of Pharmacy December 2014 - Present
Sears Holdings Corporation December 2012 - December 2014
Life Line Screening April 2008 - December 2012
Progressive Insurance May 2007 - April 2008
Life Line Screening November 2005 - April 2007
Skills
.NET, ASP.NET, ASP.NET MVC, jQuery, jQuery UI, JavaScript, HTML, CSS, .Net Desktop..., WPF, Windows Services, Web Services, WCF, Microsoft SQL Server, ElasticSearch, Solr, MongoDB, IOC, Spring.Net, Design Patterns, Agile & Waterfall..., Aspect Oriented..., Unit Testing, IIS, Windows, English, Teaching, Outlook, SQL Report Writing
Education
Cleveland State University 2003 — 2005
Master's degree, Computer and Information Sciences, General
Jawaharlal Nehru Technological University 1999 — 2003
Bachelor's degree, Computer Science
Compass Point of Sale June 2010 - Present
Compass Point of Sale 2010 - 2015
Compass Point of Sale 2010 - 2015
First Data Merchant Services 2007 - 2011
Business Clubs America December 2007 - March 2008
Payroll Solutions III, Inc. September 2006 - November 2007
Progressive Insurance January 1997 - January 2006
Skills
Negotiation, B2B, POS, Sales Presentations, Sales, Entrepreneurship, Small Business, Start-ups, Management, Leadership, Strategic Partnerships, Online Marketing, Direct Sales, Selling, Lead Generation, Business Development, E-commerce, Strategy, New Business Development, Executive Management, Sales Process, Salesforce.com, Product Marketing, Business Planning, Professional...
Education
Cleveland State University 1998 — 2000
NutraClick (formerly Hungry Fish Media) March 2013 - February 2014
Progressive Insurance September 2012 - December 2012
Microsoft July 2012 - August 2012
Baxter Healthcare September 2008 - July 2009
Skills
Microsoft Office, Mac OS, SAP, ERP, Bilingual-English/Chines..., Human Resources, Payroll, Training, Access, Six Sigma, HRIS, Data Analysis
Education
Case Western Reserve University - Weatherhead School of Management 2011 — 2012
Master of Science in Management, Operations Research & Supply Chain Management
Cleveland State University 2009 — 2011
Master of Science (M.S.), Labor Relations and Human Resources
Progressive April 2015 - Present
Progressive Insurance June 2009 - April 2015
Progressive Insurance August 2006 - June 2009
Gallery One Fine Art August 1990 - January 1991
Skills
Development of..., Marketing Communications, Sales Process, Sales Presentations, Property & Casualty..., Commercial Insurance, Insurance, Selling, Marketing Strategy, Sales, Casualty, Liability, Account Management
Education
Cleveland State University
University of CT
Communication Science, Nursing, Communications
Progressive Insurance November 2011 - Present
Education
Cleveland State University 2001 — 2007
BBA, Information Systems
Progressive Insurance June 2014 - Present
5Front, Inc. November 2006 - July 2013
Time Warner Cable / Adelphia 2003 - 2006
Skills
Video, Video Production, Strategic Planning, Television, Video Editing, Camera, Digital Media, Post Production, Media Relations, Videography, Final Cut Pro, Commercials, Integrated Marketing, Broadcast, Advertising, Creative Direction
Education
Cleveland State University 1991 — 1994
Bachelor of Arts (BA), Mass Media and Journalism
Progressive Insurance April 2008 - Present
Progressive Insurance May 2005 - November 2007
Skills
Corporate Law, Insurance Law, Privacy Law, Contract Negotiation, Corporate Governance, Software License..., Data Privacy, HIPAA, GLBA, FCRA, Legal Research, Legal Writing, Customer Service
Education
Cleveland State University - Cleveland-Marshall College of Law 2004 — 2007
Doctor of Law (J.D.)
Cleveland State University 2004 — 2007
MBA, Business
University of Notre Dame 2000 — 2004
BBA, Finance
Progressive Insurance
Skills
Insurance
Education
Cleveland State University 1994 — 1998
Progressive Insurance May 2004 - Present
PolyOne/Geon/BFGoodrich 1979 - 2004
Skills
Onboarding, Employee Relations, Performance Management, Succession Planning, Employee Engagement, Human Resources, Recruiting, Employee Benefits, HR Policies, Talent Management, Workforce Planning, College Recruiting, Personnel Management, Deferred Compensation, Applicant Tracking..., Benefits Administration, HRIS, Interviews, Talent Acquisition, New Hire Orientations
Education
Cleveland State University
Progressive Insurance 2009 - Present
Keybank 2005 - 2009
Key Bank 2001 - 2005
marchFirst 2000 - 2001
PriceWaterHouse Coopers 1998 - 2000
American Greetings 1997 - 1998
American Greetings 1993 - 1997
American Greetings 1990 - 1993
Skills
Program Management, PMO, PMP, Vendor Management, Certified Scrum Master..., Process Improvement
Education
Cleveland State University
Bachelor Business Science, Computer Science
National Risk Management Services May 1992 - Present
Progressive Insurance 1986 - 1992
Skills
Property & Casualty..., Commercial Insurance, Insurance, Casualty, Legal Liability, Commercial Lines, Claims Management, Risk Management, General Insurance, Professional Liability, Underwriting, Liability Analysis, Brokers, Claim, Workers Compensation, Liability, Umbrella Insurance, Life Insurance, Disability Insurance, Health Insurance, Insurance Brokerage, Property Damage, D&O, Insurance Law, Product Liability, Employee Benefits, Small Business
Education
Cleveland State University 1985 — 1987
MBA, Marketing
University of Central Florida 1976 — 1981
Business Administration
University of Central Florida - College of Business Administration 1976 — 1981
Progressive Insurance SupervisorProgressive Corporation2005 - Present
Education
Cleveland State University
Vitamix June 2013 - Present
Progressive Insurance 2007 - May 2013
Progressive Insurance March 2001 - May 2013
Progressive Insurance February 2001 - May 2013
AeroControlex 1998 - 1999
Skills
SDLC, Data Warehousing, Analysis Services, SQL, Business Analysis, SSIS, Microsoft SQL Server, Requirements Gathering, T-SQL, SharePoint, DB2, Requirements Analysis, SSRS, ETL, Agile Methodologies, Data Modeling, Visio, Quality Assurance, Systems Analysis, Database Design
Education
Cleveland State University 1994 — 1996
Bachelor of Science (BS), Mechanical Engineering
Cleveland State University 1993 — 1996
BS, BSME
Progressive Insurance December 1998 - Present
Skills
ITIL, COBOL, SDLC, SharePoint, Microsoft SQL Server, XML, DB2, SQL, Systems Analysis, Agile Methodologies, SOA, Business Analysis, Requirements Gathering, Requirements Analysis, Software Documentation, Data Warehousing, Enterprise Architecture, SSIS, C#, Disaster Recovery, Quality Center, Visio
Education
Cleveland State University
Bachelor's Degree, Computer Science
Cuyahoga Community College
Progressive Insurance October 2004 - Present
Progressive Insurance January 2003 - October 2004
Skills
Property & Casualty..., Insurance, Analytics, Liability
Education
Cleveland State University 2000 — 2004
BA, Marketing
Progressive Insurance November 2010 - 2014
Progressive Insurance January 2009 - January 2011
Progressive Insurance June 2005 - January 2009
Progressive Insurance June 1999 - June 2005
Allen-Bradley June 1998 - June 1999
Medical Mutual May 1997 - June 1998
Skills
ASP.NET MVC, JavaScript, Agile Methodologies, Test Driven Development, C++, HTML, MVC, jQuery, C#, Software Estimation, Iterative Methodologies, User Stories, Communication, Agile Web Development, Conflict Resolution, AngularJS
Education
Cleveland State University
Master of Science(M.S.), Computer Science
John Carroll University
Bachelor of Science(B.S.), Chemisrty
Progressive Insurance July 2004 - Present
Progressive Insurance October 2000 - July 2004
Progressive Insurance November 1997 - October 2000
Education
Cleveland State University 1993 — 1998
Progressive Insurance October 2002 - Present
Education
Cleveland State University 2004 — 2008
Progressive Insurance June 2001 - Present
TAMKO May 1999 - June 2001
CEI January 1998 - June 2001
L&T Infotech February 1996 - December 1997
Gulf Computers LLC April 1995 - February 1996
Skills
ITIL Foundation..., Requirements Analysis, Agile Methodologies, SDLC, Microsoft SQL Server, SSIS, Test Driven Development, .NET, Enterprise Architecture, Business Analysis, SOA, SQL, Software Development, C#, Web Services, Software Project..., Agile Project Management, Databases, Solution Architecture, ITIL, XML, ASP.NET, Requirements Gathering, SharePoint, Integration, Visio, DB2, Enterprise Software, Oracle, Business Intelligence, Data Warehousing, JavaScript, IT Strategy, TFS, Web Applications
Education
Cleveland State University 2001 — 2003
MS, Computer Science
JNNCE 1990 — 1994
BE, Computer Science
VSEM 1980 — 1988
VSEM
Progressive Insurance April 2009 - Present
Progressive Insurance October 2008 - April 2009
Progressive Insurance August 2004 - October 2008
Progressive Insurance May 2003 - August 2004
Progressive Insurance January 2000 - May 2003
Progressive Insurance July 1998 - January 2000
KeyBank March 1995 - July 1998
Skills
Program Management, Software Project..., Project Delivery, Project Execution, ITIL, IT Management, Project Management, Integration, PMP, Analysis, Training, Vendor Management, Data Warehousing, Risk Assessment, Business Process, MS Project, Quality Assurance, Requirements Gathering, Testing, Management, Project Planning, ERP, Leadership, Enterprise Software, Telecommunications, Strategy, SDLC, SharePoint, Business Strategy
Education
Baldwin Wallace University 1973 — 1977
BA, Management / Finance
Cleveland State University
Continuing Education
Insurance Company April 2010 - Present
Progressive Insurance October 2005 - April 2010
Progressive Insurance October 2002 - October 2005
Progressive Insurance August 1996 - October 2002
Leader National Insurance July 1995 - June 1996
Education
The Culinary Institute of America 1985 — 1986
AOS, Culinary Arts
Cleveland State University
Bachelor's degree, Finance, General
BB&T January 2014 - Present
Bank of America August 2011 - December 2013
Forest City Enterprises May 2008 - August 2011
Forest City Enterprises April 2008 - August 2011
Forest City Enterprises December 2005 - April 2008
Forest City Enterprises January 2007 - March 2008
Forest City Enterprises December 2006 - March 2008
Forest City Enterprises January 2007 - June 2007
Forest City Enterprises September 2006 - October 2006
Progressive Insurance 2003 - 2005
Skills
Business Objects, Business Intelligence, Business Process, Cross-functional Team..., Databases, SAP, Integration, Software Documentation, Analysis, SAP BW, Data Warehousing, SAP R/3, Project Planning, ERP, SAP ERP, Quality Assurance, Visio
Education
Cleveland State University 1996 — 2001
Bachelors, Information Systems
Progressive Insurance Claims Manager PCAProgressive Commercial Division2009 - Present
Skills
Large Loss, Commercial Litigation, Litigation, Cargo Insurance, Property Damage, Real Property, Mentoring New Hires, Insurance, Claim, Liability, Litigation Management, Property & Casualty..., General Insurance, Process Improvement, Claims Management, Underwriting
Education
Cleveland State University
Bachelor of Arts (B.A.), Political Science and Government, GPA 3.9
Cleveland Clinic May 2008 - Present
Progressive Insurance August 2003 - May 2008
daVinci Consulting February 1998 - August 2003
Brulant June 1997 - February 1998
Skills
SSIS, Databases, Healthcare Information..., SharePoint, Microsoft SQL Server, SDLC
Education
Cleveland State University 1995 — 1997
MS, Computer Science
Hefei University of Technology 1988 — 1992
BS, Mechanical Engineer
Sherwin Williams July 2015 - Present
Progressive Insurance Corporation June 2006 - July 2015
Cleveland State University August 2011 - August 2013
Progressive Insurance 2001 - 2006
IBM August 1999 - January 2001
United States Air Force December 1991 - December 1997
Skills
Information Security, Information Technology, CISSP, Computer Security, System Administration, Security, ITIL, Unix, Disaster Recovery, IT Operations, SDLC, Linux, Perl, Java, Governance, Computer Science, Red Hat Linux, Employee/Labor Relations, Security Management, IT Service Management, Educational Leadership, IT Governance, Discovery Driven Growth, Linux Security, Educational Technology, Curriculum Development, Unix Shell Scripting, Unix Operating Systems, Staff Development, Distributed File Systems, Big Data, Cloud Security, 2-Factor Authentication, Cyber-security, Data Loss Protection, Digital Certificates, Enterprise Architecture, Python, Security Architecture...
Education
Cleveland State University 2003 — 2005
Master's degree, Computer & Information Systems
University of Nebraska at Omaha 1995 — 1997
BGS, Computer Science
Strayer University (VA)
Executive Masters of Business Administration, EMBA, Organizational Behavior, Leadership
Insurance Resources International October 2014 - Present
Direct General Insurance December 2010 - August 2014
Affirmative Insurance September 2009 - December 2010
Razor's Edge Consulting LLC April 2009 - September 2009
Insurance Industry January 1984 - April 2009
Progressive Insurance 1984 - 2009
Education
Cleveland State University 1976 — 1980
BA
Cuyahoga County January 2013 - Present
Progressive Insurance May 2011 - January 2013
Education
Cleveland State University 2010 — 2012
Bachelor of Arts (B.A.), Psychology
Cleveland State University
Clinical Mental Health Counseling
Progressive Insurance August 1997 - Present
Skills
Property & Casualty..., Insurance, Liability, Claims Management, Claim, General Insurance, Process Improvement, Casualty, Leadership, Customer Service, Strategic Planning, Microsoft Excel, Sales, Casualty Insurance
Education
Cleveland State University 1990 — 1995
Bachelor of Arts, Communication
N/A - self employed January 2011 - Present
Progressive Insurance January 1983 - April 2006
Skills
Strategic Planning, Employee Relations, Training and Development, Insurance, Talent Management, Performance Management, Public Relations, Human Resources, Recruiting, Benefits Administration, Workforce Planning, Employee Engagement, College Recruiting, Onboarding, Succession Planning
Education
Cleveland State University
MBA, Concentration in Management and Labor Relations
John Carroll University
BS in BA, Business - Marketing
ABA Insurance Services April 2010 - Present
Progressive Insurance March 2001 - April 2010
Education
Cleveland State University 1995 — 1997
Master of Business Administration (M.B.A.), Finance, General
Youngstown State University 1986 — 1990
BSBA, Business Administration and Management, General
Progressive Insurance May 2000 - Present
The Progressive Group of Insurance Companies 1983 - Present
Skills
Investments, Financial Analysis, Insurance, Financial Reporting, Strategic Financial..., Accounting, Risk Management, Microsoft Excel, Management
Education
Cleveland State University 1983 — 1988
BSBA, Accounting
Department of Veterans Affairs December 2013 - Present
Department of Veterans Affairs August 2011 - December 2013
Progressive Insurance February 2001 - August 2011
Education
Cleveland State University 2010 — 2013
Master, Business Administration
Cleveland State University 2006 — 2010
Bachelor of Arts, Sociology
Phillips Academy 1995 — 1999
Progressive Insurance July 2011 - Present
Hudson Hydrant Dog Boutique LLC June 2006 - Present
Progressive Insurance June 2007 - July 2011
Progressive Insurance June 2004 - June 2007
Skills
Telecommunications, SDLC, Vendor Management, Visio, Requirements Analysis, Business Analysis, Business Intelligence, Process Improvement
Education
Cleveland State University 1996 — 1998
Bachelors, Business Administration, Human Resources
J.P. Morgan October 2014 - Present
Progressive Insurance March 2014 - August 2014
Boehringer Ingelheim May 1991 - March 2014
Education
Cleveland State University
MBA, MBA
Progressive Insurance January 2004 - Present
Progressive Insurance September 1994 - January 2004
Skills
Arbitration, Litigation, Insurance, Liability, Personal Injury, Subrogation, Casualty, Mediation, Claim, Legal Liability, Property Damage, General Insurance, Civil Litigation, Claims Management, Casualty Insurance, Litigation Management
Education
Cleveland State University
BS, Education
Progressive Insurance January 2015 - Present
Progressive Insurance December 2013 - Present
Progressive Insurance February 2004 - Present
Progressive Insurance May 1999 - February 2004
Skills
Project Management, Needs Analysis, Lectora, Learning Management, E-Learning, Staff Development, Instructional Design, Instructor-led Training, Photoshop, Process Improvement, Instructional Technology, ADDIE, Distance Learning, Captivate, Written Communication, Situational Leadership, Organization Skills, Priority Setting, Learning Management..., Social Learning, PowerPoint, Microsoft Word, Video Production, Job Aids, script writing, Training Facilitation, Virtual Training, Flash, Adobe Audition, NICE Call Recording, Lync, Adobe Creative Suite, Adobe Premiere Pro, SCORM
Education
Cleveland State University 1993 — 1998
BA, English, Sociology
Rouse Tax Services January 2008 - Present
Progressive Insurance April 2012 - May 2013
Cash 2-U Leasing March 2011 - October 2011
Skills
Customer Service, Personal Income Tax..., Spreads, Account Management, Sales
Education
Cuyahoga Community College 2007 — 2010
Associates of Applied Business, Accounting, 3.2
Cleveland State University
Progressive Insurance October 2011 - Present
Progressive Insurance December 2006 - October 2011
Alltel Wireless May 2002 - November 2006
CGEY January 1996 - May 2002
Education
Cleveland State University 1994 — 1996
MBA, Management Information Systems, Finance
Nationwide Insurance December 2010 - Present
Nationwide Insurance March 2004 - December 2010
Nationwide Insurance July 2002 - March 2004
Nationwide Insurance August 1999 - July 2002
Nationwide Insurance December 1997 - August 1999
Nationwide Insurance January 1995 - September 1997
Progressive Insurance July 1991 - December 1994
Blue Cross Blue Shield of Ohio August 1990 - June 1991
Skills
Training, Leadership, Sales Rep Training, Property & Casualty..., Life Insurance, Insurance, Sales Management, Recruiting, Commercial Insurance, Coaching, Underwriting, Analysis, Casualty Insurance, Claim, General Insurance, Liability, Management, Customer Retention, Disability Insurance, Marketing, Process Improvement, Health Insurance, Sales, Team Building
Education
Cleveland State University
Bachelor of Business Administration, Management & Labor
Shaker Heights High School
FirstEnergy July 2012 - Present
FirstEnergy May 2011 - July 2012
FirstEnergy February 2010 - May 2011
FirstEnergy March 2007 - February 2010
Progressive Insurance January 2003 - March 2007
Skills
SAP, Microsoft Excel, Microsoft Word, Management, Access, Hyperion Enterprise, SAP BW, BEx Analyzer, Brio Reports, Procurement, Supply Chain Management, Marketing, Operations Management, Inventory Management
Education
Cleveland State University 2008 — 2010
Masters of Business Administration, OMS
Cleveland State University 2001 — 2006
Bachelors, Marketing
Associated Adjusters Network Inc. April 2012 - Present
Progressive Insurance September 2008 - December 2009
US Department of Homeland Security July 2002 - July 2007
Skills
Security Incident..., Incident Reporting, Property & Casualty..., Accident Investigation, Customer Service, Team Building, Microsoft Office, Operations Management, Property Damage, Subrogation, Adjusters, Claims Resolution, Claim Investigation, Claims Handling, Claim, Insurance, Commercial Insurance, Claims Management
Education
West Virginia University 2013 — 2015
Bachelor's degree in progress, Public Relations, Advertising, Business Administration
West Virginia University 2013 — 2014
Business Administration, Public Relations, Advertising
Mountain State University 1996 — 2011
Computer and Information Systems Business Administration, Junior
Cleveland State University 2007 — 2008
Progressive Insurance April 2004 - Present
ABB June 1991 - April 2004
Bailey Controls Company June 1988 - June 1991
Education
Cleveland State University 1989 — 1990
Master Science, Physics
Cleveland State University 1984 — 1988
Bachelor, Electrical Engineering
Insurance Services August 1992 - Present
Progressive Insurance June 1987 - July 1992
Education
Cleveland State University
EY June 2014 - Present
Renaissance Dimension Inc. December 1998 - Present
Avery Dennison August 2012 - May 2014
Exodus Integrity Services, Inc. October 2010 - August 2012
Parker Hannifin March 2003 - June 2004
Progressive Insurance March 2001 - March 2003
Ohio Escrow April 2001 - June 2001
KeyCorp July 1996 - March 2001
Sherwin Williams April 2000 - February 2001
Parallax MicroSystems November 1993 - June 1996
Skills
SharePoint, IT Management, Windows Server, Business Intelligence, Microsoft SQL Server, ASP.NET, .NET, C#, SQL, Integration, Databases, XML, VB.NET, Visual Basic, Visual Studio, Web Services, Software Development, Enterprise Architecture, T-SQL
Education
Cleveland State University 1991 — 1994
BS, Computer Science
Embry-Riddle Aeronautical University 1988 — 1990
BS, Computer Science
Foreign Links Around the Globe August 2008 - Present
Progressive Insurance September 2003 - Present
Progressive Insurance December 1997 - September 2003
Skills
Outlook, Customer Service, Lotus Notes, Word, Microsoft Office, Excel, Insurance, PowerPoint, Customer Relations, Problem Solving, Call Center, Coaching, Teamwork, Public Speaking, Conflict Resolution, Telephone Skills, Customer Satisfaction, Access, Microsoft Excel
Education
Lakeland Community College 2008 — 2013
Certificate, Paralegal
Cleveland State University 1987 — 1992
Bachlor of Arts, Psychology, Deans List
Kent State University 1979 — 1982
Associates, Criminal Justice, Deans List
Progressive Insurance October 2001 - Present
Education
Cleveland State University 1998 — 2001
B Ed, Exercise Science, Dance
AIG May 2014 - Present
National General Insurance March 2012 - May 2014
Travelers Insurance March 2008 - March 2012
Progressive Insurance September 2005 - March 2008
Volan Insurance Agency August 2001 - September 2005
Skills
Casualty, Property & Casualty..., Insurance, Liability, Claims Handling, Claims Resolution, Claim Investigation, Risk Analysis, Customer Service, Property Damage, Liability Analysis, Auto Claims, Legal Liability
Education
Cleveland State University
BS, Psychology
Cleveland State University
Bachelor of Science (BS), Sociology/Criminology
Progressive Corporation November 1996 - Present
Progressive Insurance 1996 - Present
Skills
CISSP, Information Security, Security, Disaster Recovery, Computer Security, Risk Assessment, Active Directory, Risk Management
Education
Cleveland State University 1987 — 1992
Bachelor of Business Administration (B.B.A.), Marketing
Lakeland Community College
NCC Group 2015 - Present
Matasano Security 2012 - 2015
Progressive Insurance 2003 - 2012
Skills
Information Security, Application Security, Penetration Testing, Security
Education
Cleveland State University
Bachelor of Science (B.S.), Computer and Information Science
National Interstate Insurance Company December 2014 - Present
Independent Adjuster May 2003 - Present
Insurance Overload Staffing May 2003 - Present
TransGlobal Adjusting Corporation February 2013 - February 2014
GAB Robins September 2001 - May 2003
Progressive Insurance March 1997 - October 2000
Skills
Property & Casualty..., Insurance, Customer Service, Negotiation, Commercial Insurance, General Insurance, Claim, Liability, Casualty Insurance, Claims Management, Legal Liability, Professional Liability, Subrogation, Property Damage, Litigation Management, Claims Handling
Education
Cleveland State University
St. Joseph High School
UCP of Greater Cleveland August 2015 - Present
Kelly Financial Resources April 2015 - July 2015
Robert Half Finance & Accounting September 2014 - July 2015
CorVel Corporation February 2013 - August 2014
Progressive Insurance January 2006 - February 2013
JPMorgan Chase November 1999 - December 2005
Adecco Group 1998 - November 1999
Skills
Accounts Payable, Account Reconciliation, Accounts Receivable, Accounting, General Ledger, Journal Entries, Process Improvement, Microsoft Excel, Invoicing, Customer Service, Software Documentation, Microsoft Word, Financial Analysis, Credit, Internal Audit, Banking, Microsoft Office, SharePoint, IBM Applications, Database Queries, PowerPoint, Lawson Applications, Microsoft Access, Spreadsheets, Sarbanes-Oxley Act, Cash Management, Pivot Tables, Balance, Bookkeeping, Internal Controls, Outlook, Bank Reconciliation, Analysis, SAP, Cash Control, Manufacturing, Cost Accounting, Oracle Applications, Activity Based Costing
Education
Cleveland State University
University of Phoenix
Bachelor of Science (B.S.)
University of Phoenix
Master of Science (M.S.)
Villa Angela Academy (Now Villa Angela St. Joseph High School)
High School
Progressive Insurance February 2013 - Present
Cuyahoga Metropolitan Housing Authority March 2011 - February 2013
The Home Depot Canada January 2006 - July 2009
Education
Cleveland State University
Progressive Insurance August 2013 - Present
Target 2011 - 2013
Education
Cleveland State University 2009 — 2013
Bachelor's Degree, Marketing
Progressive Insurance July 2006 - Present
Skills
Visio, Requirements Gathering, SDLC, Business Analysis, SharePoint
Education
Cleveland State University 2009 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Cleveland State University
Bachelor of Business Administration (BBA), Information Technology
Progressive Insurance January 2013 - Present
Progressive Insurance July 2009 - December 2012
Skills
Accounting, Leadership, Logistics, Management, Analysis, SAS, GAAP, Six Sigma, QuickBooks, Microsoft Office, Banking, Insurance
Education
Cleveland State University 2012 — 2013
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management
Franklin University 2008 — 2012
Bachelor of Science (BS), Accounting and Business/Management
Progressive Insurance January 2014 - Present
Ganley Bedford Imports March 2011 - December 2013
Adventure Chrysler Jeep & Dodge 2010 - 2011
Skip Barber Racing School 2009 - 2010
Skills
Close Attention to..., Customer Service, Project Management, Reconditioning, Automotive Repair, Automotive Parts, Creative Problem Solving, Social Skills, Committed to..., Highly personable, Solid computer skills, Inventory Management, Inventory Analysis, Communication Skills, Analytical Skills, Customer Satisfaction, Purchasing, Sales, Parts, Vehicles, Automobile, Automotive, Automotive Aftermarket, Sales Management, Team Building, Customer Retention
Education
Wyotech-Blairsville 2008 — 2009
Associates Degree in Business Management, Automobile Tech, Street Rod & Custom Fab, High Performance Powertrains & Applied Service Management
Cleveland State University 2006 — 2007
Mechanical Engineering
The Avail Foundation 2011 - Present
MIOsoft 2009 - Present
Progressive Insurance 2006 - 2009
Education
Cleveland State University 2007 — 2009
Master’s Degree, Mathematics
Florida State University
Bachelor’s Degree, Classical Civilizations
University of South Florida
Bachelor’s Degree, Mathematics