Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
Northrop Grumman Corporation December 2014 - Present
Abacus Technology Corporation February 2014 - Present
Abacus Technology June 2013 - January 2014
Abacus Technology April 2013 - June 2013
Progressive Insurance October 2011 - April 2013
Ray Allen Manufacturing February 2006 - October 2011
Skills
CompTIA A+ Certification, Security+, Troubleshooting, Microsoft Office, Customer Service, Computer Hardware, A+ Certified, Windows, Windows 7, Active Directory, Network Administration, Security, Windows Server, XP, Software Installation, Microsoft Excel, Network Security, Networking, Operating Systems, Microsoft Word, Servers, Computer Repair, Hardware, Help Desk Support, BMC Remedy, Computer Security, VPN, Wireless Networking, Lotus Notes, Blackberry Enterprise..., ITIL, System Administration, Laptops
Education
Colorado Technical University 2010 — 2013
Bachelor of Science, Computer Information Systems; Information Security
Intellitec College 2007 — 2009
Associates Degree of Occupational Studies, Computer System and Network Administrator
DeVry University-Colorado
Along These Lines 2011 - Present
Microsoft 2005 - 2010
Progressive Insurance 2004 - 2005
Turbine Solutions 1999 - 2005
New Horizons Computer Learning Centers 1997 - 1999
Skills
Windows Azure, BizTalk, Technical Leadership, WCF, Enterprise Architecture, SOA, Cloud Computing, .NET, Enterprise Software, Architecture, Software Development, Microsoft Technologies, Software Engineering, SaaS, Solution Architecture, Software Design, Web Services, Web Applications, Distributed Systems
Education
Davidson College 1993 — 1997
Bachelor of Arts, Cognitive Psychology
Northwest School of Wooden Boat Building 2010 — 2011
Traditional Small Craft
Main Line Health February 2014 - Present
Progressive Insurance February 2012 - November 2013
Minute Clnic 2011 - February 2012
Main Line Health September 2005 - October 2010
Skills
Family Medicine, Urgent Care, Emergency Room, Cardiac Cath, Women's Health, Family Nurse..., Primary Health Care, Diabetes Management, Hypertension, Anxiety Management, Treatment of depression, Acute Care, Nursing Research, EHR, BLS
Education
Villanova University 2009 — 2010
MSN, Family Nurse Practitioner
Villanova University 2004 — 2005
BSN, Registered Nursing/Registered Nurse
Dickinson College 1997 — 2003
Bachelor's degree, Biology and Anthropology
Elburn Cooperative Company December 2009 - Present
Castle Bank October 2007 - April 2008
Progressive Insurance 1996 - 2007
Skills
Talent Acquisition, Employee Relations, Talent Management, Performance Management, Applicant Tracking..., Recruiting, Employee Benefits, Human Resources, Management, Onboarding, Strategic Planning
Education
Eastern Illinois University 1981 — 1985
Bachelor, Economics & Business
DePaul University
Deloitte Consulting August 2014 - Present
Deloitte Consulting July 2012 - July 2014
Element Bars, Inc. June 2011 - August 2011
Deloitte Consulting July 2007 - April 2011
Deloitte Consulting August 2005 - June 2007
Progressive Insurance June 2004 - August 2004
Skills
Analysis, Management Consulting, Strategy, Financial Modeling, Organizational Design, Valuation, Business Strategy, Portfolio Management, Private Equity, Segmentation, Analytics, Business Transformation, Management
Education
THE UNIVERSITY OF CHICAGO BOOTH OF BUSINESS 2010 — 2012
Master of Business Administration, Strategic Management, Entrepreneurship
Denison University 2001 — 2005
Bachelors, Economics & Mathematics
United BioSource Corporation January 2012 - Present
Compliance Implementation Services CIS August 2011 - December 2011
XL Group, Inc. August 2009 - August 2011
XL Group, Inc. November 2005 - August 2009
Progressive Insurance June 2004 - November 2005
Skills
Software Documentation, Project Management, Process Improvement, Requirements Analysis, Business Analysis, Business Intelligence, Software Project..., Leadership, Program Management, Risk Management, SDLC, SharePoint, Cross-functional Team...
Education
St. Lawrence University 2000 — 2004
B.A., Sociology and Gender Studies
Deerfield Academy 1997 — 2000
Progressive Insurance February 2015 - Present
Connect Services Global November 2013 - Present
Progressive Insurance April 2014 - February 2015
Progressive Insurance August 2013 - March 2014
Progressive Insurance June 1999 - August 2013
Skills
Leadership, Management, Team Building, Customer Service, Training, Coaching, Public Speaking, Change Management, New Business Development, Sales, Microsoft Office, Process Improvement, Vendor Management, Event Planning, Strategic Planning, Marketing, Social Media
Education
Davidson College 1982 — 1986
BS, Biology, General
Wadsworth High School 1978 — 1982
Progressive Insurance June 2013 - Present
Enterprise Rent-A-Car October 2008 - May 2012
Skills
Customer Satisfaction, Customer Service, Customer Retention, Cold Calling, Employee Management, Sales, Marketing, Sales Presentations, Internal Communications, Team Building, Sales Management, Employee Training, Direct Sales, Microsoft Excel, Microsoft Office, Profit, Computers, Marketing Strategy, Marketing Communications, Customer Experience, Employee Relations, Typing, Retail Sales, Computer Graphics, Outside Sales, Strategic Communications, Microsoft Technologies, Computer Proficiency
Education
Dillard University 2003 — 2008
Bachelor of Arts (BA), Mass Communication/Media Studies
Morehouse College 2005 — 2005
Bachelor of Arts (BA), Project Management
Rackspace, the #1 managed cloud company July 2015 - Present
ReachLocal April 2014 - April 2015
Dell August 2011 - April 2014
Dell, Inc. July 2009 - July 2011
Dell, Inc. August 2007 - July 2009
Progressive Insurance June 2006 - August 2006
Capital One Financial Corporation April 2003 - August 2005
Capital One Financial Corporation July 2002 - March 2003
Capital One Financial Corporation August 2000 - July 2002
Skills
Cross-functional Team..., Customer Experience, Analytics, Competitive Analysis, Marketing Strategy, Strategic Planning, Program Management, Business Strategy, Strategy, Project Management, Process Improvement, Multi-channel Marketing, Business Analysis, E-commerce, Pricing, Business Development, Product Development, P&L Financial Management, Direct Marketing, Management, Team Management, Brand Management, Product Management, Account Management, Segmentation, Mobile Devices, Customer Acquisition, Go-to-market Strategy, Marketing, Integrated Marketing, Leadership, Strategic Partnerships, Product Launch, Salesforce.com, Marketing Management, CRM, Sales, Online Marketing, SaaS, Product Marketing, Retail, Market Analysis, Lead Generation, Start-ups, B2B Marketing, Digital Marketing, Demand Generation, Market Research, Sales Operations, Solution Selling
Education
University of Virginia Darden School of Business 2005 — 2007
Master of Business Administration, Business Administration
Duke University 1996 — 2000
Bachelor of Arts, Economics, Public Policy Studies
Arbor Animal Clinic April 2012 - Present
Block House Creek Animal Hospital July 2006 - April 2012
Progressive Insurance October 2003 - July 2006
Skills
Customer Support, Human Resources, Operations Management, Event Management, Team Management
Education
Del Mar College
Progressive Insurance October 2011 - Present
Progressive Insurance July 2009 - November 2011
Progressive Insurance October 2007 - July 2009
Skills
Property & Casualty..., Insurance, SAS, Analytics, Project Execution, Manufactured Home..., Microsoft Excel, Product Management, Product Design, Project Management, Direct Marketing, Data Analysis, P&L Management, Process Improvement, Liability, Business Analysis, Pricing, Competitive Analysis, Analysis, Underwriting, Legal Liability, Casualty, Leadership
Education
Denison University 1997 — 2001
BA, Mathematics, Psychology
Colorado Hi-Tech Solutions June 2014 - Present
Zimmerman Advertising February 2014 - May 2014
Progressive Insurance June 2013 - January 2014
Diamond Wire Material Technologies September 2012 - November 2012
Skills
Phishing, Network Security, System Administration, Troubleshooting, Testing, Quality Assurance, Network Administration, Microsoft Office, Training, Software Documentation, Wireless Networking, Inspection, Manufacturing, SharePoint, Databases, Customer Service, Help Desk Support, HTML, JavaScript, Information Technology, Active Directory, Hardware, Process Improvement, Microsoft Exchange, Windows XP, Laptops, Citrix, Maintenance & Repair
Education
Free Code Camp 2015 — 2016
Full Stack Development, Computer Software Engineering
Devry University 2013 — 2015
Bachelor's degree, Technology Management with emphasis on Security
DeVry University 2011 — 2013
Associates of Science, Network Administration, 3.3
Progressive Insurance March 2015 - Present
Anthem Education Group September 2012 - September 2014
Skills
Leadership, Finance, Customer Service, Higher Education, Project Management, Teamwork, Loans, Credit, Financial Analysis, Accounting, Microsoft Excel, Strategic Financial..., Access, Outlook, PeopleSoft, PowerPoint, Budgets, Analysis, Microsoft Office, Student Financial Aid, Student Affairs, Internal Audit, Enrollment Management, Title IV, NSLDS, Public Speaking, Microsoft Word
Education
University of San Francisco 2013 — 2014
Bachelor's degree, Management
Dillard University 2009 — 2011
CUNA Mutual Group June 2014 - Present
Service King Collision Repair Centers December 2013 - May 2014
Progressive Insurance February 2005 - December 2013
Wireless Retail May 2003 - December 2004
Skills
Property & Casualty..., Casualty, Insurance, Claim, Liability, Subrogation, General Insurance, Claim Investigation, Claims Management, Property Damage, Casualty Insurance, Claims Handling, Commercial Insurance, Commercial Lines, Legal Liability, Professional Liability
Education
Hardin-Simmons University 2002 — 2004
Bachelor's degree, Communication and Media Studies
Del Mar College 2000 — 2002
Axelacare Health Solutions May 2013 - Present
Progressive Insurance June 2012 - December 2012
Franklin Mint Federal Credit Union June 2011 - June 2012
Staples July 2007 - December 2010
Skills
Accounting, Auditing, Sales, Microsoft Excel, Banking, Managed Care, Microsoft Word, QuickBooks, Medical Billing
Education
West Chester University of Pennsylvania 2009 — 2012
B.A, American Studies
Delaware County Community College 2014 — 2015
Professional Cert., Accounting
Ridley High School 2003 — 2007
Progressive Insurance February 2014 - Present
Enterprise Rent-A-Car September 2012 - February 2014
Yellow Dog Eats Cafe February 2011 - October 2012
Isleworth Golf & Country Club October 2005 - February 2011
Maui Nix Surf Shop July 2009 - June 2010
Skills
Adobe Creative Suite, Photoshop, Microsoft Office, Jonas, Premiere, Final Cut Express, Digital Photography, Digital Printing, Film Photography, Medium Format, Large Format, Film Processing, Marketing Strategy, Merchandising
Education
University of Central Florida 2010 — 2012
BAS, Supervision & Administration
University of Central Florida 2010 — 2011
AA, General Education
Daytona Beach Community College 2008 — 2010
AS, Photographic Technology
Progressive Insurance January 2000 - Present
SAIC November 1996 - October 1999
U.S. Pretrial Services 1995 - 1996
Skills
Servers, Windows Server, Active Directory, Disaster Recovery, VMware, Application and Server..., Application and Server..., Security, Process Improvement, Citrix, Windows, Software Installation, Architectures, Troubleshooting, Enterprise Architecture, ITIL, SDLC
Education
Virginia Polytechnic Institute and State University 2008 — 2013
Master's degree (MIT), Information Technology
Denison University 1985 — 1989
Bachelor of Arts (BA), Computer Science
Whitney Young
Philander Smith College August 2010 - Present
Philander Smith College August 2010 - Present
University Central Arkansas August 2009 - July 2010
Remington College January 2008 - April 2008
Progressive Claims Service Center February 2006 - May 2007
Progressive Insurance February 2005 - February 2006
Skills
SketchPad, SmartBoard and TI-84..., Visual Basic.Net, Microsoft Office...
Education
University of Phoenix
Masters, Business Administration
DeVry University
Bachelor of Science, Technical Management
University of Arkansas at
Associate of Science, Electronic and Computer Engineering Technology
University of Central Arkansas
Masters, Math Education
Philadelphia Firebirds Women's Football Team January 2011 - Present
AON RISK, AON BENFIELD, AON CONSULTING, AON AFFINITY December 2010 - Present
Just Finish 1mile walk/run Family, Fun & Fitness Day 2009 - 2011
AON RISK, AON BENFIELD, AON CONSULTING, AON AFFINITY November 2007 - December 2010
Drexel University January 2009 - August 2009
Drexel University August 2008 - August 2009
Drexel University March 2008 - June 2008
AAA Mid-Atlantic January 2007 - November 2007
Progressive Insurance 2002 - 2006
East Cleveland City Schools-Shaw High School January 2002 - June 2004
Skills
Promotions, Sports, Inventory Management, Insurance, Athletes, Event Management, Athletics, Fundraising, Sales, Analysis, Marketing, Customer Service, Customer Retention, CRM, Microsoft Excel, Project Planning, New Business Development, Human Resources, Training, Coaching
Education
Drexel University 2008 — 2009
M.S., Sports Management
Hiram College 1997 — 2001
B.A., Communications
Shaw High School 1993 — 1997
Diploma
Progressive Insurance May 2015 - Present
House Counsel, United Automobile Insurance Company September 2012 - May 2015
Weltman, Weinberg & Reis July 2011 - September 2012
Paramount Marketing Consultants, Inc. August 2004 - January 2011
Bluegreen Corporation February 2004 - August 2004
American Travel Network, LLC February 2003 - January 2004
TakeMeOnVacation, LLC November 2001 - January 2003
Fairfield Communities, Inc. (now Wyndam Vacation Resorts) August 1995 - October 2001
Turner Broadcasting System, Inc August 1991 - June 1995
Cobb Cole July 1988 - July 1991
Skills
Legal Research, Litigation, Legal Writing, Civil Litigation, Courts, Licensing, Corporate Law, Mediation
Education
St. Thomas University School of Law 2005 — 2008
Juris Doctor
Nova Southeastern University
Bachelor of Science in Legal Studies
Daytona State College
Associate of Science, Paralegal Studies
American Southwest Mortgage Corp. (DBA RedRock Mortgage) February 2014 - Present
PSM Holdings, Inc. February 2012 - February 2014
PrimeSource Mortgage November 2011 - February 2014
Iowa Mortgage Professionals, Inc. December 2003 - November 2011
Progressive Insurance 1996 - 2002
Skills
Licensed Property &..., Licensed Mortgage Loan..., Mortgage Lending, Life Insurance, Loan Origination, Loans, FHA, Underwriting, Insurance
Education
Drake University 2000 — 2003
Master of Business Administration (M.B.A.)
University of Northern Iowa 1994 — 1995
Graduate Studies, Business Administration and Management, General
Iowa Wesleyan College 1992 — 1995
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Progressive Insurance December 2011 - July 2013
IBM August 2008 - December 2011
Skills
CRM, Program Management, Leadership, Business Development, Analysis, Requirements Gathering, Databases
Education
DePaul University 2002 — 2008
Bachelor of Science (B.S.), Computer Science
Progressive Insurance November 2011 - Present
Skills
Casualty, Liability Analysis, Property Damage, Subrogation, Casualty Insurance, Claim, Claim Investigation, Claims Management, Customer Service, Insurance, Liability, Microsoft Word, PowerPoint, Property, Risk Management, Social Media
Education
DeVry University 2005 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
safeguard October 2012 - Present
lindsay general February 2009 - January 2010
Progressive Insurance September 2000 - February 2007
Skills
bi claims adjuster, insurance claims..., Claim, Insurance, Liability, Casualty Insurance, Personal Injury, Customer Service, Analysis, Negotiation, Property Damage, Investigation, Fraud, Networking, Accident, Business Intelligence, Inspection
Education
Dekalb Community College 1988 — 1990
computers
Cedar Grove 1984 — 1987
BNP Paribas Prime Brokerage August 2007 - Present
Bank of America 2007 - 2008
Progressive Insurance August 2002 - August 2007
Skills
Spanish, Financial Analysis, Finance, Sales, Marketing, Project Management, Management, Investment Banking, Banking, Business Development, Portfolio Management, Strategic Planning, Investments, Securities, PowerPoint, Leadership, Capital Markets, Derivatives, Equities, Fixed Income, Risk Management
Education
Duke University 1998 — 2002
Nationwide Insurance April 2002 - Present
Encompass Insurance 1998 - 2002
New Castle County 1997 - 1998
Progressive Insurance 1997 - 1998
Skills
Interviewing, Claims, Investigations, Fraud, Insurance, Fraud Investigations, Background Checks, Investigation, Law Enforcement, Word, Excel, Customer Relations, Insurance Claims, Workers Compensation, Customer Service, Public Speaking, Security, Problem Solving, Private Investigations
Education
DeSales University 1994 — 1996
Bachelor of Arts, Criminal Justice
Whitehall 1989 — 1992
High School Degree, General Studies
Fearnow Insurance, INC. August 2014 - Present
AAA Auto Club South October 2012 - August 2014
Progressive Insurance October 2010 - October 2012
Skills
Property & Casualty..., Insurance, Umbrella Insurance, General Insurance, Casualty, Liability, Underwriting
Education
DeVry University-Florida 2012 — 2014
Bachelor's degree, Technical mangement
Marywood University 2002 — 2006
Bachelor's degree, Clinical Psychology
Progressive Insurance January 2013 - Present
Progressive Insurance April 2008 - December 2012
Progressive July 2006 - March 2008
Progressive April 1997 - July 2006
Progressive January 1991 - April 1997
Bain & Co. July 1985 - December 1990
Skills
Product Management, Strategic Planning, Strategy, Analytics, Competitive Analysis, Insurance, Leadership, Market Research, Business Strategy, Pricing, Brand Management, Product Marketing, Strategic Partnerships, Cross-functional Team..., P&L Management, Segmentation, Executive Management, Marketing, CRM, Business Development, Product Development, E-commerce
Education
Harvard Business School 1987 — 1989
Master of Business Administration (MBA)
Duke University 1981 — 1985
BSE, Electrical Engineering
Vascular Access Center of Houston February 2014 - Present
Kaplan College, Corpus Christi February 2010 - Present
Kaplan College, Corpus Christi February 2010 - Present
NACES February 1999 - Present
CHRISTUS Spohn Memorial, Corpus Christi March 1979 - Present
CHRISTUS Health October 2004 - January 2014
Progressive Insurance 1993 - 2013
Skills
Clinical Research, Orthopedic, Trauma Nursing, Hospitals, Healthcare Management, Healthcare, Nursing, Healthcare Information..., EMR, Patient Safety, Critical Care, BLS
Education
Kaplan University 2010 — 2012
Bachelor's degree, Nursing Science
Del Mar College 1985 — 1989
Associates Degree, Registered Nursing/Registered Nurse
Progressive Insurance March 2014 - Present
PlusOne Communications September 2012 - September 2013
InfoCision Management Corporation October 2011 - August 2012
InfoCision Management Corporation May 2008 - October 2011
Skills
Telemarketing, Call Centers, Direct Marketing, Customer Experience, CRM, Account Management, Marketing, Customer Retention, Email Marketing, Direct Mail, Lead Generation, Sales, Customer Satisfaction, Multi-channel Marketing, Workforce Management, Customer Acquisition, Inbound Marketing, Project Management, Integrated Marketing, Salesforce.com, Analytics
Education
Villanova University 2013 — 2013
Master Certificate in IS/IT Project Management
Denison University 2000 — 2004
Bachelor of Arts, History
CA Technologies July 2014 - Present
Sheehan & Company January 2014 - June 2014
A&G Collision January 2007 - December 2011
Progressive Insurance February 2004 - December 2006
Skills
Accounting, Budgets, Process Improvement, Strategic Planning, Customer Service, Internal Audit, Financial Reporting, Finance, Microsoft Office, Tax, Auditing, CPA
Education
Hofstra University 2015 — 2017
Master of Business Administration (MBA)
Dowling College 2012 — 2013
Bachelor of Business Administration (BBA), Accounting, 4.0
Elon University
Bachelor of Science (B.S.), Education
West Islip High School
Famicos Foundation December 2011 - Present
Progressive Insurance May 2011 - September 2011
Alcoa For February 2001 - May 2009
Skills
Public Relations, Newsletters, Press Releases, Editing, Marketing, Management, Project Coordination, Teaching, Internal Communications, Corporate Communications, Strategic Communications, Broadcast, Books, Technical Writing, Social Media, Marketing Communications, Event Planning, Microsoft Office, Event Management, Project Management, Human Resources
Education
DeVry University 2004 — 2007
Bachelors, Technical Management Business Information systems
National Personal Training Institute (NPTI) October 2014 - Present
Plus One Health Management Inc August 2012 - Present
ACI Specialtly Benefits January 2011 - July 2012
Project Walk Spinal Cord Injury Recovery August 2010 - January 2011
customer 2011 - 2011
customer 2011 - 2011
B2Be Sports and Wellness March 2010 - October 2010
Take Care Health Systems February 2006 - February 2010
Progressive Insurance July 2005 - February 2006
LA Fitness September 2003 - September 2004
Skills
Athletics, Fitness, Fitness Training, Group Exercise..., Management, Nutrition, Personal Training, Policy, Program Management, Project Management, Reiki, Strength & Conditioning, Team Building, Training, Wellness, Wellness Coaching, Yoga, Employee Wellness, Strength Training, Sports Nutrition, Weight Training, Public Speaking, Functional Training, Corrective Exercise, Exercise Physiology, Health Education, Coaching, Lifestyle, Nutritional Counseling
Education
DeVry University 2007 — 2009
MBA, Project managment
Universal Technical Institute 2003 — 2005
Associates, Automotive Technology
Ithaca College 1995 — 1999
BS, FItness/cardiac rehabilitation
Progressive Insurance November 2011 - Present
Tek Systems May 2010 - November 2011
PNC Financial Services Group 2009 - March 2010
National City Bank January 1999 - March 2010
Corestates Financial May 1985 - November 1998
Education
Drexel University - College of Business and Administration 1988 — 1992
MBA, Bank Concentration
Indiana University of Pennsylvania
BS, MIS
Pikes Peak Library District May 2014 - Present
Pikes Peak Library District April 2011 - Present
Office of the Public Defender July 2006 - February 2009
Wells Fargo January 2005 - July 2006
Wells Fargo Home Equity January 2000 - January 2005
Progressive Insurance 1997 - 1999
Skills
Vendor Management, Business Analysis, Software Documentation, Analysis, Management, Research, Training, Requirements Gathering, Project Portfolio..., Process Improvement, Telecommunications, Project Management, Program Management, Leadership, Troubleshooting
Education
Drexel University 2009 — 2011
MLIS, Archival Studies
University of Colorado Colorado Springs 1992 — 1995
BA, History/Anthropology
WNBA Atlanta Dream June 2012 - Present
Auburn University August 2005 - June 2011
Michigan State University 2001 - 2005
Iowa Barnstormers January 1998 - January 2001
Drake University 1999 - 2001
Drake University 1997 - 1999
Progressive Insurance October 1993 - August 1997
Skills
Social Media, Statistical Software, Public Relations, Desktop Publishing, Press Releases, Media Relations, Publicity, Ap Style, InDesign, Storytelling, AP Style, Radio
Education
Drake University 1997 — 2001
M.S., Higher Education
Indiana University Bloomington 1990 — 1992
B.A., Psychology
DePauw University 1988 — 1990
State Farm January 2006 - June 2015
Progressive Insurance 1987 - 2000
Skills
Arbitration, Casualty, Claim, Customer Service, Litigation, Personal Injury, Property, Trials, Depositions, Negotiation, Settlement, Legal Liability, Property, Subrogation, Liability, Casualty Insurance, Claims Management, Insurance, Management, Sales
Education
Delta State University 1980 — 1983
Bachelor of Business Administration (BBA), Insurance and Real Estate
Dekalb County Schools (Clarkston High School) August 2013 - Present
Ombudsman Educational Services September 2012 - May 2013
Boston Public Schools September 2011 - June 2012
West Essex Regional School District October 2009 - June 2010
Progressive Insurance February 2007 - January 2009
Skills
Teaching, Special Education, Curriculum Development, Curriculum Design, Lesson Planning, Public Speaking, PowerPoint, Tutoring, Classroom, Microsoft Excel, Research, Microsoft Word, Customer Service, Coaching, Instructional Design, Classroom Management, Microsoft Office, Educational Technology, Educational Leadership
Education
UMass Boston 2010 — 2011
Master's Degree, Education
Drew University 2002 — 2006
Bachelor of Arts (B.A.), History
West Essex Regional High School 1998 — 2002
Fremont Bank 2012 - Present
Market Tamer 2012 - Present
Progressive Insurance 2010 - 2012
Darden Restaurants 2005 - 2010
Skills
MS Office, Negotiation, Customer Service, Word, PowerPoint, Excel, Insurance, Problem Solving, Management, Microsoft Word, Microsoft Excel, Microsoft Office, Teamwork, CRM
Education
San Jose State University 2014 — 2015
Master's Degree, Accountancy
San Jose State University 2008 — 2010
Bachelor's degree, Business Administration; Management, Economics
De Anza College 2005 — 2007
Associate of Arts (A.A.), Liberal Arts; Business, Computer Information Systems
Progressive Insurance March 2012 - Present
Progressive Insurance September 2005 - March 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, HTML, Strategic Planning, Negotiation, Subrogation, Insurance
Education
Defense Language Institute
Diploma, Spanish
Northern Arizona University
Bachelor of Arts (B.A.), Public Management
Progressive Insurance 2000 - Present
Monsanto Company 1992 - 1999
Progressive Insurance 1987 - 1990
Skills
Insurance, Competitive Intelligence, Strategic Planning, Analysis, Team Building, Team Leadership, Market Research, Product Development, Product Management, Public Speaking, Fundraising, Underwriting, Process Improvement, Program Management, Marketing, Management, Property & Casualty..., Vendor Management, Leadership, Marketing Strategy, Segmentation, Analytics, Data Analysis, Sales, Strategy, Competitive Analysis, Risk Management, Direct Marketing, Business Analysis, Predictive Modeling, Business Intelligence, Pricing, SAS, Budgets, Predictive Analytics, Management Consulting, Conversion Optimization
Education
Massachusetts Institute of Technology - Sloan School of Management 1990 — 1992
SM, Marketing, Operations, Organizational Behavior
Duke University 1983 — 1987
BA cum laude, Economics
Dunedin High School
Progressive Insurance January 2015 - Present
Verizon Wireless May 2014 - January 2015
Verizon Wireless October 2009 - January 2015
Verizon Wireless March 2007 - January 2015
Revol Wireless February 2007 - March 2007
Best Buy September 2006 - January 2007
Skills
Direct Sales, Team Leadership, Teamwork, Time Management, Knowledge Sharing, Customer Service, Typing, Microsoft Office, Microsoft Works, Apple, Appleworks, Mobile Communications, Mobile Devices, Troubleshooting, Computer Repair, Computer Hardware..., Net Promoter Score, Wireless, Customer Experience, Sales, Retail, Merchandising, Cellular Communications, Telecommunications, Customer Retention, Cold Calling, Inventory Management, M2M, Retail Sales, Call Centers, WiFi, CDMA, Sales Process, Mobile Technology, Smartphones, Blackberry, Supervisory Skills, Quotas, Retail Sales Experience, Coaching, Selling Skills, Consumer Electronics, Selling, Customer Support, Driving Results, Strategic Planning, Building Relationships, Employee Training, Planograms, Cashiering
Education
DeVry University 2011 — 2017
Bachelor of Business Administration (BBA), Business Administration and Management, General
Lorain County Community College 2007 — 2007
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Marion L Steele High School 1999 — 2003
High School Degree, Liberal Arts and Sciences, General Studies and Humanities
Canon Business Process Services, Inc. June 2014 - Present
DNN Tax Preparation and Accounting Services LLC August 2013 - May 2014
Cablevision Systems Corporation July 2003 - August 2013
KPMG US November 1997 - July 2003
Progressive Insurance April 1991 - March 1994
SGV & Co August 1987 - June 1990
Education
Fordham University 1994 — 1997
MBA in Taxation and Accounting, Taxation and Accounting
De La Salle University 1982 — 1986
Bachelor of Arts and Bachelor of Science, Economics and Accouting
Progressive Insurance March 2014 - Present
Progressive Insurance June 2013 - Present
Sephora February 2012 - June 2013
Sephora March 2011 - February 2012
Sephora April 2010 - March 2011
Stahls' Transfer Express 2007 - 2009
Jenniffer & Company 2005 - 2007
Skills
Cosmetics, Visual Merchandising, Customer Service, Retail Sales, Beauty Industry, Retail, Skin Care, Makeup Artistry, Sales, Fashion, Styling, Fashion Shows, Merchandising, Store Management, Luxury Goods, Fragrance, Sales Management, Team Building, Training, Product Knowledge, Time Management, Microsoft Excel, Leadership, Store Operations, Microsoft Office, Insurance, Coaching, Customer Retention, Driving Results, Influential Communicator
Education
Brown Aveda Institute-Mentor 2010 — 2010
Managing Esthetician License, Esthetics
Douglas Education Center 2008 — 2010
Associate's degree, Special Makeup Effects
Lakeland Community College 2005 — 2008
Associate of Arts (A.A.)
ABA Insurance Services, Inc. February 2010 - Present
Progressive Insurance January 1998 - February 2010
Skills
Insurance, Litigation Management, Litigation, Professional Liability, Arbitration, Workers Compensation, Product Liability, Insurance Law, Claim, Mediation, Employment Law, Liability, Commercial Litigation, Corporate Law, Civil Litigation, Corporate Governance, FCPA, Internal Investigations, Fraud, Licensing
Education
The George Washington University Law School 1987 — 1990
Juris Doctor, Law
Denison University 1982 — 1986
BA, Political Science
Brighton High School
True Elegance Limousine & Bus December 2012 - Present
Napa Shuttle & Limousines December 2012 - Present
Shuttle California Transit LLC November 2007 - October 2011
AIG October 2006 - September 2007
Progressive Insurance June 2004 - October 2006
Skills
Management, Customer Service, Team Building, Leadership, New Business Development, Transportation, Event Management, Marketing Strategy
Education
University of California, Davis 2002 — 2004
Bachelor’s Degree, Economics
Diablo Valley College 2000 — 2002
Business, Transfer
NFP Sports 2011 - Present
Varsity Gold 2008 - 2011
Progressive Insurance 2005 - 2008
Skills
Fundraising
Education
Delaware Valley College 1999 — 2002
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Pilgrim Quality Solutions May 2014 - Present
Raymond James Financial Inc. June 2012 - May 2014
Progressive Insurance June 2003 - September 2010
US Army May 2004 - May 2008
Skills
Windows Server, Active Directory, SharePoint, Visio, VMware, Windows 7, Servers, Troubleshooting, XP, System Administration, DNS, Microsoft SQL Server, DHCP, Help Desk Support, IIS, Technical Support, Hardware, Operating Systems, Windows XP
Education
DeVry University-Florida 2010 — 2013
Bachelor's degree, Network & Communications Management
Progressive Insurance April 2015 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, Customer Service
Education
Hofstra University 2013 — 2015
Accounting
Dowling College 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Suffolk County Community College 2009 — 2010
Associate's degree
The University of Connecticut 2007 — 2009
DePaul University September 2013 - Present
DePaul University January 2013 - Present
Crowe Horwath LLP June 2015 - August 2015
Mesirow Financial June 2014 - May 2015
Progressive Insurance June 2013 - August 2013
DePaul University July 2011 - March 2013
Skills
Network Security, Network Engineering, Cisco Security, Cisco Technologies, Network Devices, Cisco Routers, Cisco Firewall Security, Customer Service, Java, Web Design, Information Literacy, Library Science, Networking, CSS, HTML, Linux, Computer Security, Microsoft Word, Windows Server, Microsoft Office, Troubleshooting, Cisco IOS, Microsoft Excel
Education
DePaul University 2014 — 2016
Master of Science (M.S.), Network Engineering and Security
DePaul University 2010 — 2014
Bachelor of Science (B.S.), Information Assurance and Security Engineering
Lane Technical College Prep High School 2006 — 2010
High School Diploma
Travelers January 2012 - Present
Travelers March 2008 - January 2012
Progressive Insurance September 2002 - February 2008
Skills
Management, Change Management, Business Intelligence, Data Analysis, MS Excel Pivot Tables, Team Leadership, Virtual Teams, Job Coaching, Sports Coaching, Leading Organizational..., Leading Positive Change, Leading Meetings, Leading Diverse Teams, Team Management, Diversity & Inclusion, Recruiting, College Recruiting, Interviews, Claim Investigation, Training, Mentoring, Claim, Personal Insurance, Human Resources, Property Damage, Insurance, Claims Management, General Insurance, Operations Management, Property & Casualty..., Commercial Insurance, Analysis
Education
California State University, Chico 1998 — 2000
Business Administration, Marketing
Diablo Valley College 1995 — 1998
Associate of Arts (AA), General Education
Progressive Insurance May 2001 - Present
Education
Drake University Law School 1993 — 1996
J.D., Law
Marquette University 1986 — 1990
B.A., English and Criminology
Property Field Adjuster - American Family Insurance August 2014 - Present
Nationwide Insurance March 2008 - August 2014
Nationwide Insurance August 2006 - March 2008
Nationwide Insurance April 2001 - August 2006
Progressive Insurance March 2000 - April 2001
Saline County Sheriff Department October 1997 - March 2000
Skills
Claim, Property & Casualty..., Claims Management, Insurance, Commercial Insurance, Interviews, Interrogation, Property, Customer Service, Investigation, Claim Investigation, Criminal Investigations, Accident Investigation, Supervisory Management, Subrogation, Training, Liability, Private Investigations
Education
Doane College 1994 — 1997
Bachelor's degree, Sociology
Holdrege Nebraska 1990 — 1993
American Heart Association November 2010 - Present
Panamax November 2006 - November 2010
Progressive Insurance August 2003 - November 2006
Education
Sonoma State University 2001 — 2003
Bachelor of Arts (B.A.), Hutchins School of Liberal Arts
Diablo Valley College 1998 — 2001
Associate's degree
Wells Fargo March 2015 - Present
Wells Fargo March 2013 - March 2015
Progressive Insurance October 2006 - March 2013
Progressive Insurance March 2005 - October 2006
Progressive Insurance August 2004 - March 2006
Grundy County Economic Development August 2001 - August 2003
Skills
SAS, Data Analysis, Competitive Analysis, Insurance, Risk Management, Analysis, PowerPivot, Microsoft Excel, Microsoft Office, Business Analysis, Hummingbird, Queries, Ad Hoc Reporting, Peachtree, Visio, Requirements Gathering, Quantitative Research, Qualitative Research, Leadership, Project Management, Program Management
Education
University of Northern Iowa 2000 — 2002
Master of Business Administration (MBA)
University of Northern Iowa 1997 — 2000
Bachelors, Marketing
Drake University 2010 — 2013
Bachelor's degree, Accounting
Progressive Insurance April 2011 - June 2012
Progressive Insurance March 2009 - April 2011
Progressive Insurance June 2007 - March 2009
The College of Wooster May 2006 - July 2006
The College of Wooster May 2005 - July 2005
Education
Duke University - Fuqua School of Business 2012 — 2014
Master of Business Administration (MBA), Marketing
The College of Wooster 2003 — 2007
B.A., Mathematics, Economics
Starcom MediaVest Group April 2014 - Present
Starcom MediaVest Group October 2012 - April 2014
Universal McCann March 2012 - October 2012
Starcom MediaVest Group November 2010 - March 2012
Paragon Leadership August 2010 - February 2012
Office Concepts January 2009 - August 2010
Office Concepts October 2007 - July 2010
IES Abroad August 2009 - December 2009
Progressive Insurance January 2007 - September 2007
Skills
Tableau, DART, Google Analytics, Dreamweaver, Photoshop, HTML + CSS, InDesign, Final Cut Pro, RSS, Usability Testing, Usability Design, Microsoft Technologies, DoubleClick, HTML, WordPress, Email Marketing, Digital Media, Microsoft Office
Education
DePaul University 2008 — 2010
MA, New Media Studies
Michigan State University 2003 — 2006
BS, Accounting
Sedgwick August 2015 - Present
National General Insurance August 2012 - August 2015
Progressive Insurance July 2010 - July 2012
Progressive Insurance March 2007 - July 2010
Progressive Insurance October 2005 - March 2007
Skills
Claim, Claim Investigation, Claims Management, Liability, Casualty, Property & Casualty..., Legal Liability, Insurance, General Insurance, Subrogation, Professional Liability, Property Claims, Claims Handling, Accident, Auto Claims, Property Damage, Adjustments, Casualty Insurance
Education
Remington 2002 — 2003
Associates, Computer Networking
DeVry Institute of Technology 2000 — 2001
Computer Programming
The Hershey Company February 2013 - Present
The Hershey Company March 2011 - Present
CCC Information Services July 2006 - March 2011
Allstate Insurance December 2004 - July 2006
Progressive Insurance July 2001 - March 2004
Skills
Product Management, Cross-functional Team..., Market Research, Strategy, Product Development, Training, Analysis, Leadership, Management, Brand Development..., Brand Management, Brand Architecture, Brand Equity, Brand Loyalty, Budget Monitoring, Budget Reconciliation, Consumer Goods, Consumer Marketing, Consumer Insight, Consumer Behaviour, Radio Advertising, Advertising, Project Management, Marketing Research, Marketing Strategy, Data-driven Decision...
Education
Northwestern University - Kellogg School of Management 2009 — 2011
MBA, Marketing, Management and Strategy
Denison University 1997 — 2001
Bachelor's Degree, Economics and Communication
Progressive Insurance October 2014 - Present
Bankers Life and Casualty Company January 2014 - October 2014
Kitchen Eatery April 2013 - January 2014
Rosebud Restaurants, Inc. November 2011 - May 2013
Portillo's Restaurants May 2010 - November 2011
New Nine Media February 2010 - September 2010
Chicago Office Technology Group October 2008 - September 2009
Baciami Restaurant and Bar June 2006 - October 2008
Vector Marketing December 2002 - October 2003
Skills
Marketing, Sales, Blogging, Restaurants, Retail, Restaurant Management, Food, Small Business, Hospitality, Customer Service, New Business Development, Account Management
Education
DePaul University 2005 — 2008
Bachelors, Management
Fenwick High School 1999 — 2003
GEICO February 2006 - Present
GEICO May 2005 - February 2006
GEICO August 2004 - April 2005
Progressive Insurance August 2002 - July 2004
Wells Fargo Home Mortgage May 2002 - July 2002
Skills
Insurance, Property Damage, Subrogation, Claim Investigation, Claims Handling, Liability, Claims Management, Claim, Claims Resolution, Property & Casualty..., Brand Awareness, Associate Development, Casualty, Legal Liability, Liability Analysis
Education
University of Delaware 1997 — 2001
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Delaware State University 1996 — 1997
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
IMG October 2014 - Present
PNC January 2012 - 2014
Progressive Insurance 2002 - November 2011
Aon Corporation January 1996 - January 2002
Skills
Mergers & Acquisitions, Corporate Finance, Enterprise Risk..., Project Planning, Financial Risk, Risk Management, Financial Services, Leadership
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1997 — 2000
MBA, Finance and International Business
The Ohio State University Fisher College of Business 1991 — 1995
the American Institute for CPCU
Associate, Risk Management and Reinsurance designations
Uber November 2014 - Present
Encompass Insurance June 2012 - November 2014
SCA Appraisal Company February 2010 - June 2012
AutoClaims Direct Inc. December 2008 - March 2010
Progressive Insurance October 2004 - July 2008
Skills
Audatex Estimating..., Mitchell's Estimating..., Insurance, Customer Service, Customer Satisfaction, Policy Analysis, Inventory Management, Claims, Liability, Property Damage, Negotiation, Customer Relations, Property & Casualty..., Insurance Claims, Process Improvement, Casualty, Claims Management, CCC Pathways, Leadership, Training, Underwriting, Claim, Analysis, Liability Analysis, Workers Compensation, Operations Management, Automobile, Subrogation, Commercial Lines, General Insurance, Litigation Management, Account Management, Claims Resolution, Team Building, Employee Benefits, Management, Risk Management, Life Insurance, Adjusters, Commercial Insurance, Claim Investigation, Team Leadership, Strategic Planning, Health Insurance, Professional Liability, Legal Liability, Property Claims, Claims Handling
Education
University of California, Berkeley 2002 — 2004
BA, American Studies
De Anza College 2000 — 2002
Nielsen Company June 2013 - Present
Progressive Insurance August 2010 - June 2013
EON Wind February 2009 - June 2009
MPC LLC - Energy Efficiency Consulting August 2008 - November 2008
Fidelity Investments October 2005 - August 2008
Fidelity Investments September 2005 - December 2006
Mindfire Solutions 2004 - 2005
Skills
Strategy, Market Research, Competitive Analysis, Statistical Data..., Analytics, Market Analysis, Project Management, Business Strategy, Cross-functional Team...
Education
The University of Texas at Austin 2008 — 2010
MBA, Technology, Finance, Energy
Delhi University 2000 — 2004
Bachelor of Information Technology, Information Technoloy, Business
Bal Bharati Public School 1986 — 2000
Progressive Insurance April 2014 - Present
Progressive Insurance May 2013 - April 2014
Progressive Insurance November 2010 - May 2013
Cleveland Indians April 2007 - March 2013
Progressive Insurance January 2009 - November 2010
National Association of C July 2007 - July 2008
Clevelannd State University in Athleic Department August 2006 - May 2007
Cleveland State University 2006 - 2007
Duquesne University Athletic Department February 2004 - May 2006
Pittsburgh Steelers August 2005 - January 2006
Skills
Event Planning, Sports Marketing, Event Management, Time Management, Marketing
Education
Duquesne University 2006 — 2008
Master of Science in Sports Leadership
Duquesne University 2002 — 2006
Sports Marketing/ Marketing, Sports
Merck March 2007 - Present
Schering-Plough March 2004 - February 2007
Progressive Insurance 2002 - 2004
Century 21 2000 - 2002
Skills
Pharmaceutical Sales, Sales Management, Managed Care, Cardiology, Endocrinology, Neurology, Pharmaceutical Industry, Product Launch, Pulmonology, Sales, Rheumatology, Allergy, Sales Effectiveness, Sales Operations, Diabetes
Education
Delta State University 1992 — 1998
Bachelor of Science
AIG March 2015 - Present
SafeAuto Insurance Company June 2013 - February 2015
Liberty Mutual Insurance November 2012 - June 2013
Liberty Mutual Insurance July 2011 - November 2012
Liberty Mutual Insurance July 2009 - June 2011
Yahoo! June 2008 - September 2008
Esurance October 2005 - April 2007
Progressive Insurance June 2002 - September 2005
Northwestern Mutual May 2001 - May 2002
Skills
Analytics, Insurance, Product Management, SAS, Financial Risk, Commercial Insurance, Property & Casualty..., Risk, Stata, Analysis, Decision Science, MBA, Kellogg, CPCU, ARM, Insurance Claims, Predictive Analytics, Predictive Modeling, Visual Basic, SQL, Business Intelligence, Product Marketing, Workers Compensation, Territory Management, Cross-functional Team..., Strategy, Management, Pricing, Operations Research, Actuarial Science, Sales Force Development, Process Improvement, Business Analysis
Education
Northwestern University - Kellogg School of Management 2007 — 2009
MBA, Finance, Marketing, Decision Science, 3.92
Denison University 1998 — 2002
BS, Math & Computer Science, 3.85
National Oilwell Varco April 2013 - Present
Audience, Inc. January 2013 - April 2013
Herbalife June 2011 - January 2013
Alpha Natural Resources February 2010 - February 2011
HID Global 2011 - 2011
Progressive Insurance July 2008 - February 2010
HANSON BUILDING MATERIALS, AMERICA, INC January 2008 - May 2008
TALBOTS, INC. October 2007 - January 2008
LUMINEX INC. September 2007 - October 2007
Carter & Burgess July 2007 - August 2007
Skills
Strategic Sourcing, Business Process..., Supply Chain, ERP, Business Process
Education
Southern Methodist University - Cox School of Business 1996 — 1998
DePauw University 1991 — 1995
BS, Economics
Georgetown University 1994 — 1994
Business and Government
Progressive Insurance October 1999 - Present
Skills
Business Analysis, Property & Casualty..., Competitive Analysis, Insurance, Analytics, Process Improvement, Strategy, Business Strategy, Product Management, Strategic Planning
Education
Duke University - The Fuqua School of Business 2007 — 2009
Emory University 1995 — 1999
Emory University 1995 — 1999
Bank of America July 2011 - Present
Progressive Insurance February 2006 - June 2011
Capital One January 2003 - February 2006
Captial One June 2002 - December 2002
Education
Duke University - The Fuqua School of Business 2008 — 2010
EMBA cross continent
Indian Institute of Technology, Bombay 1997 — 2002
Master of Technology
Travelers Insurance August 2007 - Present
Progressive Insurance October 2001 - August 2007
Skills
Claims Management, Casualty, Property & Casualty..., Liability, Commercial Insurance, Claim, Commercial Lines, Life Insurance, Legal Liability, Insurance, General Insurance, Subrogation, Property Damage, Liability Analysis, Claim Investigation
Education
DePaul University 1997 — 2001
Bachelor's degree, Business Administration and Management, General
Nordstrom April 2015 - Present
Nordstrom September 2012 - Present
Capital One December 2010 - September 2012
Osage Bio Energy January 2010 - December 2010
Capital One January 2007 - January 2010
Capital One September 2004 - January 2007
Progressive Insurance May 2003 - September 2004
SBK Brooks Investment Corp. (now Blaylock Robert Van) May 2002 - May 2003
Standard Chartered Bank July 1998 - July 2001
Skills
SPSS, Bloomberg, Excel VBA, Teradata, SimaPro, TrueCapital, Brio, Essbase, Business Objects, PeopleSoft, SAP, Enterprise Miner, Microstrategy, Great Plains, Hyperion Planning, Cards, Credit Risk, Web Analytics, Risk Management, Forecasting, Underwriting, Credit Analysis, Portfolio Management, Portfolio Strategy, operations analysis, Strategic Consulting, Process Engineering, Financial Modeling, Interest Rate Risk..., Funds Transfer Pricing, Operational Risk..., Data Warehousing, Financial Analysis, Financial Planning, Financial Reporting, Pricing Strategy, Pricing Analysis, P&L Management, Business Strategy, Outsourcing, Strategic Planning, Product Management, Business Analysis, Coaching, Vendor Management, SAS, Analytics, Strategic Financial..., Enterprise Software, Analysis
Education
CFA Institute 2006 — 2008
Chartered Financial Analyst, Finance
Case Western Reserve University - Weatherhead School of Management 2001 — 2003
Master of Business Administration (MBA), Marketing, Finance & Strategy, 3.86
University of Delhi 1995 — 1998
Bachelor of Commerce (B.Com.), Business/Managerial Economics, 3.81
Cambridge School 1985 — 1995
High School, Mathematics and Computer Science, 3.96
MHUSD February 2015 - Present
UPS June 2012 - January 2014
Perkins Street Lounge July 2011 - June 2012
Branches Wood Fired Chophouse August 2011 - January 2012
Branches Wood Fired Chop House September 2010 - January 2011
Coldwell Banker Mendo Realty January 2007 - July 2008
Progressive Insurance November 2004 - May 2006
Skills
Leadership, Customer Service, Public Speaking, Data Entry, Microsoft Word, Social Media, Event Management, Event Planning, Strategic Planning
Education
San Jose State University 2001 — 2002
Bachelor of Business Administration (B.B.A.), H.R. Management
De Anza College 1997 — 2001
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Progressive Insurance June 2005 - Present
Progressive Insurance 2006 - 2007
Education
Drexel University - LeBow College of Business 2005 — 2007
MBA
Virginia Polytechnic Institute and State University 2001 — 2005
Lichtman Eisen Partners, Ltd. May 2012 - Present
Dowd, Bloch & Bennett July 2009 - January 2011
Weltman, Weinberg & Reis May 2008 - February 2009
Michael J. Goldstein & Associates, Ltd. January 2005 - May 2008
Progressive Insurance June 2002 - June 2003
Skills
Bankruptcy, Creditors' Rights, Litigation, Commercial Litigation, Courts, Civil Litigation, Legal Writing, Legal Research, Trials, Appeals, Westlaw, Mediation, Torts, Arbitration, Family Law, Criminal Law, Intellectual Property, Corporate Law, Employment Law, Legal Assistance, Dispute Resolution, Trusts, Real Estate, Trial Practice
Education
DePaul University College of Law 2003 — 2006
J.D.
Miami University 1998 — 2002
B.A., Psychology
The Budd Group August 2008 - August 2013
LISC August 2005 - June 2007
American Express 2000 - 2002
Progressive Insurance January 1995 - June 1999
First Virginia Bank July 1990 - January 1995
Skills
Strategic Planning, Microsoft Office, Microsoft Word, Customer Service, Microsoft Excel, Public Speaking, Team Building, Leadership, Coaching, Contract Negotiation, Team Leadership, Staff Development, Organizational..., Leadership Development, Administration, Employee Relations, Human Resources
Education
Forsyth Technical Community College 2009 — 2018
AAS, Database Management
Virginia Military Institute 1984 — 1989
Bachelor's degree, History
Bishop McDevitt High School 1982 — 1984
Diploma
Laurel Senior High School 1981 — 1984
Duke University
Certificate, Nonprofit Management
Progressive Insurance October 2014 - Present
Progressive Insurance January 2014 - October 2014
Snell Legal February 2013 - January 2014
Target September 2011 - February 2013
Upchurch Watson White & Max April 2006 - September 2011
Community Legal Services of Mid-Florida, Inc. July 2002 - May 2006
Skills
Legal Assistance, Personal Injury, Mediation, Alternative Dispute..., Dispute Resolution, Arbitration, Commercial Litigation, Product Liability, Dispute, Torts, Construction Law, Westlaw, Lexis, Real Estate, Insurance, Legal Research, Courts, Family Law, Legal Writing, Legal Documents, Litigation Support
Education
Saint Leo University 2010 — 2012
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
University of Central Florida 2009 — 2010
Bachelor's degree, Legal Studies with Criminal Justice minor
Daytona Beach Community College 2007 — 2008
Associate of Arts (A.A.), Social Human Focus
Daytona Beach Community College 2003 — 2005
Associate of Science (AS), Legal Assistant/Paralegal
THRD/Willory August 2011 - Present
The Human Resources Department October 2011 - April 2013
Sterling Jewelers Inc. April 2007 - May 2011
Health Action Council 2005 - 2007
Progressive Insurance 1994 - 2007
Towers Perrin March 1992 - July 1994
CIGNA 1983 - 1992
Skills
Employee Relations, Employee Benefits, HRIS, Benefits Administration, HR Policies, FMLA, PeopleSoft, Vendor Management, Payroll, Process Improvement, Team Building, Benefits Negotiation, Leadership, Customer Service, Negotiation, Human Resources, Performance Management, Talent Management, Open Enrollment, Executive Pay, Deferred Compensation, Succession Planning, Employee Engagement, COBRA, New Hire Orientations, Workforce Planning, Job Analysis, Talent Acquisition, Applicant Tracking..., CRM, Management
Education
Drake University 1979 — 1980
MPA, Human Resources Management/Personnel Administration, General
Holy Cross
Holy Cross
Holy Cross
Holy Cross
compare.com May 2014 - Present
DuPont January 2014 - May 2014
DuPont July 2012 - December 2013
Progressive Insurance May 2011 - August 2011
Vector Marketing 2004 - 2010
Vector Marketing May 2002 - August 2003
Vector Marketing July 2000 - May 2002
Skills
Marketing, Leadership, Marketing Strategy, Business Strategy, Entrepreneurship, Sales Management, New Business Development, Sales, Strategic Planning, Recruiting, Team Building, Business Development, Management, Sales Operations, Cross-functional Team..., Strategy
Education
University of Virginia - Darden Graduate School of Business Administration 2010 — 2012
MBA
Duke University 2000 — 2004
Bachelor of Arts (B.A.)
Progressive Insurance October 2005 - Present
Everest Technologies July 2002 - September 2005
Skills
Quality Center, QTP, Test Automation, SDLC, Agile Methodologies, Quality Assurance, Requirements Analysis, Regression Testing, Test Cases, SQL, Testing, Test Planning, Software Quality..., DB2, Microsoft SQL Server, SoapUI, Performance Testing, SharePoint, WinRunner, XML, Web Services, PL/SQL, Web Applications, Test Strategy, Scrum, JavaScript, Databases, Manual Testing, Exploratory Testing, VBScript, Defect Tracking, White Box Testing, Black Box Testing, System Testing, Waterfall, Requirements Gathering, Visual Basic, User Acceptance Testing, Test Management, .NET, Agile Testing, Oracle, Integration Testing, Test Estimation, Fitnesse, Mobile Testing, End-to-end Testing, Test Design, T-SQL, C#
Education
Delhi University 1997 — 2000
Progressive Insurance March 2009 - Present
Geek Squad January 2003 - May 2012
Best Buy January 2002 - January 2003
Cinemark March 1998 - January 2001
Skills
Visual Studio, Windows 7, HTML, Computer Hardware, XML, Windows Server, C++, Active Directory, Servers, Dreamweaver, Software Documentation, SCCM, Troubleshooting, Disaster Recovery
Education
Devry University 2006 — 2008
Bachelors, Computer Information Systems
DeVry University
Bachelor of Arts (B.A.), Computer and Information Systems Security/Information Assurance
Progressive Insurance programmeraldiscon1989 - 1999
Qwest Communications 1995 - 1998
Education
Dublin City University 1986 — 1989
Dundalk Institute of Technology 1984 — 1986
Computing
KenCrest Services, Inc. February 2011 - Present
Home Instead Senior Care October 2010 - Present
Engle Martin Claims Administrative Service September 2005 - February 2008
Sedgwick CMS October 2004 - July 2005
Progressive Insurance November 2002 - May 2004
Farmers Insurance October 2001 - May 2002
Nationwide Insurance March 1996 - October 2001
Erie Insurance Group February 1995 - March 1996
State Farm Insurance July 1987 - October 1994
Education
Delaware Valley University 1981 — 1984
BSBA, Business Admin.
Progressive Insurance April 2009 - Present
Tata Consultancy Services March 2004 - January 2009
Education
Devi Ahilya Vishwavidyalaya 1997 — 2001
National General Insurance May 2012 - Present
Farmers Insurance April 2008 - May 2012
Progressive Insurance December 2005 - April 2008
NetJets August 2004 - December 2005
Skills
Insurance, Property & Casualty..., General Insurance, Underwriting, Pricing, Commercial Lines, Product Management, Workers Compensation, Management, Leadership, Liability, Business Analysis, Account Management, Strategic Planning, Sales, Commercial Insurance, Casualty, Reinsurance, Claim, Marketing, Health Insurance, Sales Management, Professional Liability, Risk Management, Actuarial Science, Claims Management, Legal Liability
Education
Kent State University 2001 — 2003
Masters, Business Technology
Delhi University 1998 — 2001
Bachelors, Mathematics
Progressive Insurance January 2009 - Present
Progressive Insurance January 2005 - January 2009
Skills
Insurance, Claim, Claims Management, Property & Casualty..., Liability, General Insurance, Casualty, Commercial Insurance, Underwriting, Legal Liability, Commercial Lines, Property Damage
Education
Western New England College 1991 — 1993
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Dean College 1989 — 1991
Associate's degree, Business, Management, Marketing, and Related Support Services
Progressive Insurance September 2006 - June 2009
Education
Drexel University
Master of Education (M.Ed.), Teaching, Learning & Curriculum Pre-K-4
Kennesaw State University 2003 — 2006
Bachelor's of Science, Political science
Edinboro University of Pennsylvania 1992 — 1994
University of Maryland College Park 1991 — 1992
McNees Wallace & Nurick LLC August 2014 - Present
Penn State University - Dickinson School Of Law August 2011 - May 2014
McNees Wallace & Nurick LLC May 2013 - July 2013
Mette Evans & Woodside May 2012 - August 2012
Chief Judge Christopher Connor May 2012 - August 2012
Progressive Insurance May 2004 - July 2011
Skills
Land Use Issues, Zoning, Contract Negotiation, Land Development, Real Estate Development, Oil & Gas Industry, Marcellus Shale, Residential Land..., Real Estate Transactions, Mediation, Commercial Leasing, Commercial Real Estate, Telecom Infrastructure, Real Estate, Oil & Gas Exploration, Litigation, Claim, Personal Injury, Arbitration, Insurance, Litigation Management, Subrogation, Property & Casualty..., Legal Writing, Negotiation, Legal Research, Property, Civil Litigation, Commercial Litigation, Corporate Law, Alternative Dispute..., Corporate Governance
Education
Pennsylvania State University, The Dickinson School of Law 2011 — 2014
Juris Doctor (J.D.), Business Counseling, Real Estate, Oil & Gas
Penn State University 1999 — 2003
B.S., Economics
Mutual of Enumclaw February 2014 - Present
Progressive Insurance September 2010 - February 2014
Progressive Insurance May 2005 - September 2010
Farmers Insurance October 2004 - May 2005
Enterprise Rent-A-Car October 2001 - October 2004
Skills
Casualty, Property & Casualty..., Liability, Commercial Lines, Claims, General Insurance, Motorcycle, Insurance, Agents, Insurance Claims, Adjusting, Direct Sales, Strategic Planning, Team Leadership, Adjustments, Claim, Customer Service, Training, Sales Operations, Sales, Sales Process, Customer Retention, Management, Marketing, Commercial Insurance, Casualty Insurance, Umbrella Insurance, Underwriting
Education
Western Governors University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Dixie State College 1994 — 1997
Associate's degree, Architectural Drafting and Architectural CAD/CADD
Progressive Insurance October 2003 - Present
Black Mountain Villas 2006 - 2012
Progressive Insurance April 2007 - July 2008
Bank of America May 1998 - May 2002
Skills
Insurance, Property Damage, Claim Investigation, Adjusters, Marketing, Subrogation, Property & Casualty..., Legal Liability, Claims Handling, Claims Resolution, Underwriting, Liability, Claim, Claims Management, Casualty
Education
National University 2009 — 2011
Master of Forensic Science, Forensic Science Investigation
San Diego State University-California State University 2000 — 2003
Bachelors, Public Administration
Diablo Valley College 1998 — 2000
Associate of Arts (AA), General Studies
Progressive Insurance Company/Law Office of Krystal L. Kolojay March 1991 - Present
Progressive Insurance 1991 - Present
Skills
Litigation Management
Education
DePaul University
Johnsburg High School
Fannie Mae September 2008 - Present
alterra March 2010 - May 2013
Cunningham Lindsey June 2007 - May 2013
The Navigators Group, Inc. September 2007 - May 2012
Harbor Point Limited May 2008 - March 2010
Progressive Insurance December 1984 - March 2007
Price Waterhouse June 1976 - December 1984
University of South Florida 1981 - 1983
Skills
Insurance, Underwriting, Property & Casualty..., Risk Management, Claim, Claims Management, Process Improvement, Financial Analysis, General Insurance, Business Analysis, Commercial Insurance, Enterprise Risk..., Strategic Planning, Change Management, Due Diligence, Business Strategy, Financial Modeling
Education
Dartmouth College - The Tuck School of Business at Dartmouth 1974 — 1976
mba
Duke University 1966 — 1970
ba
MassMutual Financial Group June 2015 - Present
University of Phoenix January 2013 - Present
International Cruise and Excursions November 2011 - June 2012
Grand Canyon University February 2011 - July 2011
Yelp.com October 2010 - March 2011
Progressive Insurance August 2008 - August 2010
The Melting Pot Restaurants July 2006 - July 2008
Scottsdale Plaza Resort December 2005 - June 2006
Marriott International April 2005 - December 2005
Rock Bottom Restaurant and Brewery March 2003 - April 2005
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Restaurants, Event Planning, Public Speaking, Food & Beverage, Restaurant Management, Photoshop, Team Leadership, Advertising, Nonprofits, Selling, Sales Management, Social Networking, Customer Retention, New Business Development, Sales, Marketing Strategy, Hotels, Budgets, Coaching, Inventory Management, Marketing, Policy, Online Advertising, Outlook, Time Management, Facebook, Customer Satisfaction, Management, Teaching, Staff Development, Data Entry, Hospitality, Business Development, Social Media Marketing, Creative Writing, Research, Event Management, Community Outreach, Fundraising, Project Management, Teamwork, Marketing Communications, Training, Leadership
Education
Davidson College 1995 — 2000
Bachelor, Philosophy
Davidson College 1995 — 2000
Progressive Insurance March 2014 - Present
Regions Financial Corporation June 2013 - February 2014
U.S. Cellular July 2010 - May 2013
U.S. Cellular January 2006 - July 2010
U.S. Cellular January 2004 - December 2006
Sears Holdings Management Corporation April 2001 - June 2003
TruGreen LandCare August 1998 - April 2001
Skills
Retail, Customer Satisfaction, Sales, Training, Leadership Development, Coaching, Multi Tasking, Independent Contributor, Organization &..., Performance Management, Leadership, Cross-functional Team..., Cellular Communications, Customer Experience, Employee Engagement, Team Building, Teamwork, Call Centers, Time Management, Recruiting, B2B, Wireless, Project Planning, Budgets, Staff Development, Sales Operations, Customer Service, Management, Merchandising, Inventory Management, PowerPoint, Cold Calling, Customer Retention, Selling, Telecommunications, Sales Process, Strategic Planning, Vendor Management, Marketing Strategy, Account Management, Human Resources, Team Leadership, Sales Management, Program Management, Quotas, Direct Sales
Education
Roosevelt University 2012 — 2012
Post-Baccalaureate Paralegal Certificate, ABA-Approved Paralegal Studies Program
Dillard University 1993 — 1997
BA, Mass Communications
EXO2 The Heat Inside February 2007 - Present
Oak Creek Farms 2013 - Present
Eagles Landing Christian Academy March 2014 - Present
Progressive Insurance July 1986 - February 2007
Skills
Insurance, Strategic Planning, Team Building, Property & Casualty..., Customer Service, Leadership, Process Improvement, Sales Management, New Business Development, Pricing, Executive Management, Business Planning, Strategy, Forecasting, Sports Marketing, Operations Management, Risk Management, Cross-functional Team..., Start-ups, P&L Management, Business Development, Strategic Partnerships, Competitive Analysis, Mergers & Acquisitions, Contract Negotiation, Product Development, Business Strategy, Vendor Management, Sales Operations, Management
Education
Duke University 1982 — 1986
AB, Economics
Johnson Bank May 2012 - September 2014
Talbots January 2011 - January 2012
Talbots October 2008 - January 2011
Progressive Insurance May 2010 - December 2010
MasterCraft Builders January 2008 - March 2009
MasterCraft Builders March 2004 - December 2007
WHO-TV13 October 2000 - March 2004
WHO-TV June 1996 - October 2000
WHO-TV 13 October 1986 - June 1996
WHO-TV 13 June 1981 - October 1986
Skills
Press Releases, Social Media, Media Relations, Public Relations, Advertising, Leadership, Video Production, Management, Corporate Communications, Video, Television, Strategic Planning, Budgets, Creative Direction, Editing, Sales, Customer Service, Negotiation, Time Management, Event Planning, Public Speaking, Marketing Communications, Social Media Marketing, Microsoft Office, Facebook
Education
Drake University
BA, Journalism
Workforce Development Center
Workforce Development Center
Workforce Development Center
Progressive Insurance October 2011 - September 2015
MR. Excavator September 2008 - September 2011
London Road Electric Co March 2000 - September 2007
Skills
Administrative..., Accounts Payable, Accounts Receivable, Insurance
Education
David N. Myers University 1998 — 2002
Progressive Insurance April 2012 - Present
Supreme Dominoes, LLC 2008 - Present
Progressive Insurance June 2003 - April 2012
Skills
Insurance, Property & Casualty..., Team Building, Account Management, Sales, Customer Service, Customer Satisfaction, Leadership, Strategic Planning, Negotiation, Customer Retention, Training, Process Improvement, Management, Sales Management, Marketing
Education
Dillard University 1988 — 1992
B.A., Mass Communication
McDonogh #35 1985 — 1988
Progressive Insurance 1990 - Present
Strategic Planning Associates 1988 - 1990
Texas Forest Service 1976 - 1986
Skills
Business Analysis, Strategy, Casualty, Property & Casualty..., Process Improvement, Product Management, Competitive Analysis, Cross-functional Team..., Leadership, Team Building, General Insurance, Insurance, Risk Management, Pricing
Education
University of Virginia Darden School of Business 1986 — 1988
MBA, General Management
Duke University 1974 — 1976
Master of Forestry, Forest Management
William & Mary 1970 — 1974
B.S., Biology
Illinois Department of Public Health August 2012 - Present
DePaul University July 2010 - March 2012
DePaul University January 2010 - December 2010
Quest for Tech January 2003 - August 2008
RecordTrak October 2006 - July 2008
Progressive Insurance July 2002 - August 2006
Winstar Communications October 2000 - May 2001
Rouse Philadelphia, Inc. August 1999 - September 2000
Skills
Marketing Communications, Marketing Research, Business Development, Sales, Marketing Event Planning, ACT CRM, Team Building, Team Leadership, Brainstorm Facilitation, Morale, Strategic Planning, Public Speaking, Market Research, Entrepreneurship, Fundraising, Public Relations, Marketing, CRM, Training, Marketing Strategy
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2009 — 2012
MBA
Tulane University - A.B. Freeman School of Business 1994 — 1999
B.S.
Progressive Insurance January 2015 - Present
AT&T Mobility April 2014 - January 2015
AT&T Mobility October 2010 - April 2014
Victoria's Secret December 2007 - August 2010
DePauw University January 2007 - May 2010
Houghton Mifflin Harcourt June 2007 - August 2007
Sears, Roebuck and Co. April 2005 - June 2007
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, Social Media, Event Planning, Marketing, PowerPoint, Teamwork, Retail, Sales, Merchandising, Team Building, Networking, Research, Public Speaking, Leadership
Education
Indiana University-Purdue University at Indianapolis 2012 — 2015
Master of Public Health (MPH) Candidate, Epidemiology
Indiana University-Purdue University at Indianapolis 2011 — 2011
Bachelor of Arts (B.A.), General Studies
DePauw University 2006 — 2010
Biochemistry
Progressive Insurance June 2013 - Present
MacDonald, Illig, Jones & Britton LLP September 2003 - June 2013
Skills
Litigation, Commercial Litigation, Civil Litigation, Legal Research, Legal Writing, Courts, Trials, Intellectual Property, Trial Practice, Alternative Dispute..., Litigation Management, Insurance Law, Employment Law, Medical Malpractice, Claim, Personal Injury
Education
Pennsylvania State University, The Dickinson School of Law 2000 — 2003
JD, Law
James Madison University 1996 — 2000
BA, English, Political Science, Criminal Justice
Farmers Insurance June 2013 - Present
Farmers Insurance/ Zurich Financial Corp May 2012 - June 2013
Farmers Insurance June 2001 - April 2012
Progressive Insurance December 1995 - June 2000
Skills
Insurance, General Insurance, Commercial Insurance, Casualty, Liability, Claims Management, Legal Liability, Claim, Underwriting, Commercial Lines, Property & Casualty..., Product Management
Education
Wharton School, University of Pennsylvania 1986 — 1988
Master of Business Administration (MBA), Fianance and Management
Duke University 1977 — 1981
Bachelor of Science (BSc), Mechanical Engineering and Materials Science
Carothers Construction Inc. October 2013 - Present
Satterfield & Pontikes Construction September 2012 - August 2013
Mississippi Department of Revenue November 2011 - September 2012
AutoZone February 2011 - October 2011
Progressive Insurance October 1999 - July 2009
Campus Book Mart November 1998 - October 1999
Applied Industrial Technologies August 1990 - November 1998
Skills
Process Scheduler, Primavera P6, Submittals, Project Estimation, Microsoft Office, MS Project, Construction Management, Subcontracting, Project Management, Contract Management, Change Orders, Customer Service, CPM Scheduling, Construction, PowerPoint, Research, Project Coordination, Management, Supervisory Skills, RFI, Blueprint Reading, Photoshop, Data Entry, Inventory Management, Pre-construction, Schedules, Pay Applications, Viewpoint, Construction Safety, OSHA 30-Hour, OSHA Certified, Negotiation, Software Documentation, Budgets, Contractors, Project Planning, Project Bidding, Renovation, Estimating, Scheduling, Primavera SureTrak, Primavera Project..., Plans & Specifications, Documentation, DocuSign, Microsoft Excel, Materials, Value Engineering
Education
University of Southern Mississippi 2008 — 2010
Master's Degree, Construction Management, 3.81 GPA
Delta State University 1985 — 1990
Bachelor of Business Administration, Marketing
Delta State University 1985 — 1990
Bachelor of Business Administration (BBA), Marketing
St. Joseph High School 1980 — 1985
High School Diploma, General Studies
Accident Fund Holdings, Inc. October 2014 - Present
Accident Fund Holdings, Inc. January 2013 - Present
EMC Insurance Companies November 2003 - December 2013
Progressive Insurance 2003 - 2003
Enterprise Rent-A-Car 1995 - 2002
School 1992 - 1995
Skills
Property & Casualty..., Liability, Claim, Legal Liability, Insurance, Commercial Lines, Commercial Insurance, Litigation Management, General Insurance, Professional Liability, Property Damage, Subrogation, Umbrella Insurance, Claims Resolution, Claim Investigation, Risk Management, Customer Service, Teaching, Training
Education
Michigan State University 1989 — 1992
Education, Social Sciences
Delta College 1988 — 1989
Progressive September 2004 - Present
Progressive Insurance 2004 - Present
Progressive Insurance 1998 - Present
Skills
Claims Management, Commercial Insurance, Liability, Casualty Insurance, Property & Casualty..., Legal Liability, Insurance, Subrogation, Claim Investigation, General Insurance
Education
Dowling College
Bachelor's Degree
Travelers Insurance Company 2007 - Present
Unitrin Direct Insurance Co. October 2003 - November 2007
Chubb Insurance Co. April 2002 - October 2003
Progressive Insurance September 1997 - April 2002
Marsh & McLennan Companies, Inc. September 1996 - June 1997
Johnson & Higgins 1995 - 1996
Skills
Insurance, Claims, Property & Casualty..., General Insurance, Claims Management, Customer Service, Commercial Insurance, Risk Management, Insurance Claims, Coaching, Claim, Legal Liability, Liability, Analysis, Property Damage, Casualty, Strategic Planning, Team Building, Tactical Planning, Staff Development, Subrogation, Estimating, Business Analysis, Umbrella Insurance, Underwriting, Accident, Commercial Lines, Claims Handling, Claims Resolution, Claim Investigation, Workers Compensation, Professional Liability, Litigation Management, Liability Analysis, Insurance Law, Motorcycle, Management, Leadership, Process Improvement
Education
Temple University - Fox School of Business and Management 1993 — 1996
BBA, Risk Management & Business Law
Drexel University - LeBow College of Business 1991 — 1993
Free Library of Philadelphia March 2012 - Present
Moore College of Art & Design September 2011 - April 2012
Burlington County College August 2011 - March 2012
Free Library of Philadelphia July 2011 - March 2012
Metanexus Institute July 2006 - June 2011
Fox Chase Bank June 2007 - January 2010
LaSalle University August 2003 - May 2006
Progressive Insurance October 2005 - March 2006
Skills
SirsiDynex, Millenium, Horizon, FileMaker, Salesforce.com, HTML, AS400 system, SPSS, Microsoft Office, Westlaw, Lexis, OCLC, Non-profits, Customer Service, Library, Event Planning, Grants, Social Media, Research, Editing, Public Speaking
Education
Drexel University 2007 — 2010
Masters, Library Science
La Salle University 2002 — 2006
Bachelor of Arts, English Literature
Progressive Insurance March 2006 - Present
Geauga Metropolitan Housing Authority October 1990 - September 2001
Skills
Policy, Invoicing, Insurance, Call Centers, Property & Casualty..., Customer Service, Claim, Customer Satisfaction, Lotus Notes, General Insurance, Outlook, Customer Retention
Education
Denison University 1986 — 1990
Bachelor of Arts (B.A.), Spanish Language, 3.8 GPA
Progressive Insurance December 2012 - Present
Progressive Insurance November 2009 - November 2012
Progressive Insurance January 2005 - November 2009
Towers Watson March 2004 - November 2004
Towers Watson July 2000 - March 2004
Eastbridge Technology Inc November 1999 - May 2000
Allied Life December 1998 - October 1999
Skills
Analytical Skills, Pricing, Property & Casualty..., Microsoft Excel, SAS, Hummingbird, SharePoint, Problem Solving, Creativity, Efficiency, Exceptionally Organized, Dependable Team Player, Highly responsible, Time Management, Preparedness, Open Minded, Close Attention to..., Flexible to Change, Personal Development, Staff Development, Enjoy New Challenges, Business Strategy, Actuarial Exams, Process Improvement, Leadership, Lotus Notes, Outlook, Microsoft Office, Mathematics, Social Networking
Education
Drake University 1996 — 2000
Bachelor of Science, Business Administration, Actuarial Science, minor in Mathematics
Fargo South High School 1992 — 1996
Progressive Insurance May 2014 - Present
Xerox November 2008 - May 2014
Skills
Insurance, Customer Service, Leadership, Microsoft Office, Microsoft Word, Access, PowerPoint, Outlook, Microsoft Excel, Strategic Planning, Team Leadership, Data Entry, Time Management, Teamwork, Team Building, Training
Education
DePaul University 2004 — 2008
B.A., Sociology
American Family Insurance April 2008 - Present
Progressive Insurance February 2004 - August 2008
Skills
Risk Management, Property & Casualty..., Claim, Casualty, Sales, Team Building, Claims Management, Casualty Insurance
Education
University of Nebraska-Lincoln 1991 — 1994
Finance, General
Doane College 1990 — 1991
Finance, General
Progressive Insurance March 2012 - Present
Skills
Budgets, Customer Service, Leadership, Public Speaking, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Sales, Marketing, Team Building, Social Networking, Strategic Planning, Negotiation, Event Planning, Social Media, Customer Satisfaction
Education
DePaul University 2006 — 2011
Bachelor’s Degree
Shawnee Mission School District September 2011 - Present
Progressive Insurance April 2010 - July 2011
Clinical Reference Laboratory May 2006 - April 2010
Citigroup August 2005 - March 2006
Duke University Hospital Auxiliary January 2001 - January 2005
Education
Keller Graduate School of Management of DeVry University 2010 — 2011
MPM, Project Management
Duke University 2001 — 2005
B.A., Women's Studies
Sumner Academy of Arts & Science Kansas 1997 — 2001
High School Diploma
ATF March 2015 - Present
Progressive Insurance March 2012 - March 2015
Progressive Insurance March 2013 - February 2015
Progressive Insurance Co April 2009 - June 2012
Progressive July 2006 - April 2009
Nebraska air national guard November 2005 - August 2007
Skills
Claim, Insurance, Property Damage, Subrogation, Liability, Casualty, Claims Management, Property & Casualty..., Claim Investigation, Analysis, Commercial Lines, Legal Liability, Investigation
Education
University of Nebraska at Omaha 1998 — 2001
Bachelor of Science, General Studies; an; Criminal Justice
Doane College 1994 — 2001
Master, Management
Progressive Insurance June 2014 - April 2015
Maryland State Government June 2013 - May 2014
Maryland State Government/Office of the Comptroller November 2012 - June 2013
Howard County Government/Department of Recreation and Parks October 2011 - August 2012
We Care for Kids, Inc January 2002 - March 2011
MNC Financial 1985 - 1992
Skills
I'm able to network and..., Entrepreneurship, Time Management, Accounting, Tax, Government, Policy, Testing, Community Outreach, Income Tax, Nonprofits, Fundraising, Local Government, Policy Analysis, Research, Public Policy, Project Management, Report Writing, Public Speaking, Program Evaluation, Program Management
Education
University of Baltimore 1998 — 2000
Accounting
Drexel University 1978 — 1982
Bachelor's degree, Merchandising
USAA May 2014 - Present
Progressive Insurance March 2003 - March 2014
Farmers Insurance Group January 1999 - February 2003
Skills
Property Damage, Claim, Negotiation, Public Relations, Analysis, Customer Service, Insurance, Liability, Private Investigations, Strategic Planning, Subrogation, Team Building, Training, Human Resources, Investigation
Education
Texas A&M University
Bachelor of Applied Arts, and Sciences; an emphasis in Business Administration
Del Mar College
Associate of Applied Arts and Sciences
University of Wisconsin-Madison July 2014 - Present
UW-Madison September 2011 - July 2014
Progressive Insurance July 2008 - August 2010
US Army April 2004 - April 2008
Skills
Active Directory, Windows 7, Troubleshooting, C#, ASP.NET, HTML, CSS, Java, JavaScript, DotNetNuke, SQL
Education
DeVry University-Wisconsin 2013 — 2014
BS-Web Development and Administration
Keller Graduate School of Management of DeVry University 2008 — 2010
Master's degree-Network and Communications Management
DeVry University-Colorado 2006 — 2008
BS-Network and Communications Management
Progressive Insurance January 1998 - Present
Mississippi Dept of Agriculture and Commerce August 1994 - December 1997
Skills
Training, Claims Management, Claim, Property & Casualty..., Liability, Insurance, Commercial Insurance
Education
Delta State University 1994 — 1997
Bachelor of Science (BS), Criminal Justice
Progressive Insurance April 1988 - Present
Skills
Property Damage, Subrogation, General Insurance, Insurance, Casualty, Process Improvement, Claims Management, Customer Service, Property & Casualty..., Liability, Legal Liability, Claim, Commercial Insurance, Commercial Lines
Education
Denison University
Communication and Media Studies
Nationwide Insurance May 2011 - Present
Progressive Insurance October 1993 - May 2011
Allstate May 1985 - October 1993
Skills
Legal Liability, Commercial Insurance, General Insurance, Insurance, Commercial Lines, Underwriting, Umbrella Insurance, Claims Handling, Process Improvement, Claim Investigation, Team Building, Liability Analysis, Litigation Management, Risk Management, Customer Service, Workers Compensation
Education
Rasmussen College-Minnesota 2011 — 2014
Human Resources, A
Daytona State College
Business Administration, Management and Operations
Rasmussen College-Florida
United States Army Reserve May 2011 - January 2013
United States Army Reserve October 2009 - May 2011
Army National Guard May 2004 - May 2010
Progressive Insurance November 2006 - November 2008
Pediatric Healthcare Alliance May 2000 - January 2005
Skills
Intelligence Analysis, DoD, Security Clearance, Joint Military..., Counterinsurgency, Analysis, Office Administration, Microsoft Office, Military, Leadership, Training
Education
Georgia State University 2014 — 2017
Bachelor of Applied Science (B.A.Sc.), Nutrition - Didactic Program in Dietetics
University of South Florida 2000 — 2008
Bachelor of Arts (BA), Criminology
United States Army Intelligence School 2006 — 2006
Human Intelligence Collector Course (35M)
Defense Language Institute 2005 — 2006
Certificate, German Basic Course
Progressive Insurance August 2004 - June 2006
Progessive Insurance April 2003 - August 2004
KMC Telecom June 2000 - May 2002
LUCENT TECHNOLOGIES April 1999 - June 2000
LUCENT TECHNOLOGIES April 1997 - April 1999
Education
DeVry University 1994 — 1999
Bachelor's degree, Information Technology
University of South Carolina-Columbia 1989 — 1993
Engineering