Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
Naval Facilities Engineering Command (NAVFAC), SW April 2015 - Present
Travis Manion Foundation January 2015 - Present
Phoenix Rentals LLC September 2006 - Present
Norfolk Naval Shipyard November 2011 - October 2014
Northrop Grumman Corporation November 2007 - October 2011
USAA November 2006 - August 2007
Progressive Insurance November 2005 - November 2006
US Navy November 1999 - November 2005
Skills
Navy, Maintenance Management, Quality Assurance, Engineering Management, Engineering, Mechanical Engineering, Systems Engineering, Preventive Maintenance, Nuclear, MS Project, Energy, Factory, Nuclear Engineering, Grant Writing, Real Estate, Lean Six Sigma, Microsoft Project, Customer Service, Public Speaking, Military, Program Management, DoD, Strategic Planning
Education
Excelsior College 2013 — 2015
Bachelor's Degree, Nuclear Engineering Technology/Technician, 3.4
Excelsior College 2012 — 2013
Associate's Degree, Nuclear Engineering Technology
Tidewater Community College 2010 — 2012
Associates, Industrial Engineering Technology Management
SkillSoft 2009 — 2011
Continuing Education Units, Lean Six Sigma
ALG Law Group January 2015 - Present
Office of the State Attorney December 2013 - January 2015
Office of the State Attorney January 2013 - December 2013
The Law Offices of Randy Reep September 2011 - December 2012
Office of the State Attorney-4th Judicial Circuit January 2010 - September 2010
Conroy, Simberg, Ganon, Krevans & Abel May 2010 - August 2010
Nationwide Insurance June 2005 - January 2010
Progressive Insurance September 1997 - June 2005
Education
University of Florida - Fredric G. Levin College of Law 2015 — 2016
Master of Laws (LL.M.), Taxation
Florida Coastal School of Law 2010 — 2012
Doctor of Law (JD)
University of North Florida
B.S., Accounting, cum laude
Federal Emergency Management Agency October 2010 - Present
Progressive Insurance August 2001 - May 2009
Skills
Government
Education
Ferrum College 1987 — 1988
N/A, Theater Education
Self-employed Independent Insurance AgentThe HartfordJanuary 2000 - Present
Travelers January 2000 - Present
AARP January 2000 - Present
Progressive Insurance January 2000 - Present
Allied Insurance a Nationwide Company January 2000 - Present
Skills
Life Insurance, Insurance, Commercial Insurance, Health Insurance, Casualty Insurance, General Insurance, Property & Casualty..., Term Life Insurance, Training, Legal Liability, Sales, Disability Insurance, Management, Underwriting, Leadership, Liability, Workers Compensation, Customer Service, Sales Management, Strategic Planning, Professional Liability, Claim, Umbrella Insurance, Event Planning
Education
El Camino College
Allstate November 2007 - Present
DeVry University October 2007 - Present
Progressive Insurance February 2001 - February 2007
Progressive Insurance January 1999 - February 2001
Barnes & Noble College March 1997 - January 1999
Skills
Microsoft Excel
Education
Florida Atlantic University 1999 — 2000
Master of Business Administration (M.B.A.), Business Administration and Management, General
Florida Atlantic University 1995 — 1997
Bachelor of Arts (B.A.), International Business and Business Management
University of Technology, Jamaica 1990 — 1993
Associate's degree, Business Administration and Management, General
Open to opportunities March 2013 - Present
Lockheed Martin October 2001 - March 2013
Progressive Insurance January 1995 - October 2001
Skills
Electrical / Automation..., Shipboard Applications, System Conversions &..., Technical..., Project Planning,..., Technology Evaluation &..., Proposal Development, Reliability Modeling, Requirements Definition..., Earned Value Management, Workplace Safety /..., •Lean Six Sigma, C/C++ Programming,..., Real-time Operating..., Networking & Various..., •GUI Experience with..., PCB Design
Education
Florida Atlantic University 2014 — 2015
Bachelor's degree, Electrical and Electronics Engineering
Florida Atlantic University 2014 — 2015
Master's Degree, Computer Engineering
Florida State University 1995 — 1999
Bachelor's degree, Biology, General
Qeo Insurance Group August 2014 - Present
Northwestern Mutual July 2012 - January 2014
New York Life Insurance Company September 2011 - June 2012
Deep South Insurance August 2007 - September 2011
Progressive Insurance September 2004 - August 2007
Hertz Local Edition January 2005 - August 2005
Quick Test/Heakin August 1999 - September 2004
VNU Operations - Scarborough Research November 1995 - August 1999
Worldata January 1995 - November 1995
Skills
Claim, Commercial Insurance, Mutual Funds, Risk Management, Analysis, Underwriting, Finance, Strategic Planning, Sales Operations, Financial Analysis, Microsoft Office, Customer Service, Series 63, Series 6, Casualty, Health Insurance, Public Speaking, Liability, Workers Compensation, Marketing Strategy, Time Management, Legal Liability, Employee Benefits, New Business Development, PowerPoint, Property & Casualty..., Claims Management, General Insurance, Commercial Lines, Budgets, Marketing, Team Building, Microsoft Word, Term Life Insurance, Umbrella Insurance, Insurance, Sales, Leadership, Variable Annuities, Sales Management, Small Business, Brokers, Account Management, Financial Services, Securities, Management, Outlook, Professional Liability, Public Relations, Microsoft Excel
Education
Florida Atlantic University 1991 — 1993
BS, Marketing
Farmingdale State University of New York 1988 — 1991
Dwayne Farrior Agency - Farmers Insurance November 2008 - Present
Progressive Insurance November 2005 - November 2008
Skills
Insurance, Microsoft Office, Life Insurance, Sales, Strategic Financial..., Public Relations, Marketing, Whole Life, Public Speaking, Property & Casualty..., Customer Service, Strategic Planning, Training, Leadership, Small Business, New Business Development, Sales Management, Team Building, Employee Benefits, Social Media, Term Life Insurance, Umbrella Insurance, Casualty, Homeowners, Commercial Insurance, Commercial Lines, Universal Life, General Insurance, Renters, Legal Liability, Liability, Inland Marine, Workers Compensation, Professional Liability, Licensed Property, Marine Insurance, Property Damage, Underwriting, Outlook, Microsoft Excel, Social Networking, Property Claims, Surety Bonds, Casualty Insurance
Education
Faulkner University 2002 — 2005
Bachelor's Degree, Business Administration and Management, General
Robert E. Lee High School Montgomery, AL 1994 — 1997
High School, High School/Secondary Diplomas and Certificates
Progressive Insurance January 2015 - Present
Comcast June 2014 - January 2015
Best Buy September 2011 - June 2014
Best Buy May 2009 - September 2011
Skills
Profit, Sales, Management, Promotions, Customer Satisfaction, Wireless, Multi Tasking, Social Media Marketing, Hiring, Press Releases, Creative Writing, Visual Merchandising, Inventory Management, Customer Service, AP Style, Training Employees
Education
Florida Gulf Coast University 2008 — 2013
Bachelor of Arts (B.A.), Communication Studies
CNA Insurance 2011 - Present
Safeco Insurance 2007 - 2011
Viking Insurance Company (Royal &SunAlliance/Sentry) 2000 - 2007
Progressive Insurance 1987 - 2000
Skills
Claim, Training, Customer Service, Property & Casualty..., Claims Management, Insurance, Commercial Insurance, Liability, Casualty, Legal Liability, Commercial Lines, General Insurance, Subrogation, Auditing, Team Management, Process Improvement, Strategic Planning, Performance Management, Liability Analysis, Claims Handling, Claim Investigation, Property Damage, Litigation Management, Casualty Insurance
Education
Excelsior College 2004 — 2005
Candidate for Associate of Science Degree (A.S.), General Studies
Hillsborough County Tax Collector August 2001 - Present
Progressive Insurance February 1998 - October 2000
Time Customer Service September 1992 - February 1998
Skills
Outlook, Customer Service, Access, Microsoft Word, Microsoft Excel, Microsoft Office, Process Improvement, Team Building, Leadership, Team Leadership, Public Speaking, Windows, Data Entry, Notary Public, Fax, 10 Key, Filing, Telephone Skills, Microsoft Office 2003, Microsoft Office 2007, Office Equipment, Internet Explorer, Copying, Spreadsheets, HTML, Conflict Resolution, Policy, Troubleshooting, Wordperfect, File Management, Analysis, Clerical Skills, Training, Phone Etiquette, Calendaring
Education
Florida Gulf Coast University 2014 — 2016
Master of Public Administration (MPA), Public Administration
Florida Gulf Coast University 2012 — 2013
Bachelor's Degree, Criminal Justice and Corrections/Legal Studies, Magna Cum Laude
Hillsborough Community College 2010 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
The BOSS Group October 2015 - Present
IMMERGE, LLC September 2014 - October 2015
IMMERGE, LLC April 2012 - September 2014
Republic National Distributing Company August 2011 - April 2012
20/20 Companies February 2006 - February 2011
Progressive Insurance 2002 - 2006
Corporate Collection Services / Call Center Resources 2000 - 2002
Sigma Chi Fraternity April 2000 - December 2000
Skills
Sales Management, Direct Sales, Retail, B2B, Product Development, Contract Negotiation, Project Management, Relationship Cultivation, Wine Marketing, Telecommunications..., Energy Campaign..., National Account..., Channel Expansion, Fundraising, Program Execution, Sales & Marketing..., Distribution Strategies, WSET Level 2, Advertising, Online Advertising, Social Media Marketing, Design, Innovation, Artwork and Copywriting..., Public Relations, Crowdsourcing, IT Service Management, Legal Services, Accounting Services, Level 2, Account Management, Designs, Accounting, Channel, Business Development, Sales, Cold Calling, Sales Process, Social Media, Winemaking, New Business Development, Leadership, Entrepreneurship, Social Networking, Coaching, Marketing Management, Marketing Strategy, Negotiation, Strategy, Direct Marketing
Education
Elon University 1996 — 2000
Bachelor of Science, Business Management
Solon High School 1993 — 1996
Hamden High School 1992 — 1993
Crawford & Company July 2012 - Present
FARMERS INSURANCE EXCHANGE January 2008 - July 2012
ALLSTATE INSURANCE January 2008 - November 2008
PROGRESSIVE INSURANCE October 2005 - November 2007
SCIBAL ASSOCIATES, INC September 2002 - October 2005
Sedgwick CMS October 2000 - June 2002
FLORIDA DEPARTMENT OF FINANCIAL SERVICES January 1997 - July 2000
Skills
Commercial Insurance, Claims, General Insurance, Insurance, Property & Casualty..., Liability, General Liability, Insurance Claims, Claims Management, Commercial Lines, Casualty, Litigation Management, Coverage, Customer Service, Adjusting, Property Damage, Auto Liability, Investigation, Claim, Liability Analysis, Litigation, Mediation, Claims Handling, Legal Liability, Fire Investigation, Law Enforcement..., Adjustments, Professional Liability, Subrogation, Umbrella Insurance, Workers Compensation, Arbitration, Underwriting, Casualty Claims, Claims Resolution, Casualty Insurance
Education
Florida Agricultural and Mechanical University 1984 — 1989
Bachelor of Arts Degree, Criminal Justice/Sociology
New York Film Academy September 2014 - Present
Community College of Baltimore County May 2011 - Present
University of Maryland University College September 2011 - December 2014
Community College of Baltimore County February 2010 - May 2014
Community College of Baltimore County February 2010 - May 2014
Progressive Insurance February 2008 - May 2009
AT&T Mobility November 2003 - January 2008
Young Audiences of Maryland June 2007 - August 2007
Education
Towson University 2012 — 2014
Master of Arts (M.A.), Writing, General
University of Baltimore 2004 — 2007
B.S., CORPORATE COMMUNICATIONS
Essex Community College 2000 — 2003
A.A.S., Internet and Multimedia Technology
Affordable Billing Solutions/Omienity Billing October 2014 - May 2015
Tri Star Orthopaedics August 2013 - January 2014
Progressive Insurance July 1986 - May 2009
Skills
Office Management, Customer Satisfaction, Spreadsheets, CPT, Legal Liability, ICD-9, Fax, Commercial Lines, Customer Retention, Negotiation, Appointment Scheduling, Human Resources, Notary Public, Teamwork, Healthcare Information..., Event Planning, Account Reconciliation
Education
Edmonds Community College 2009 — 2012
Business Techology, Business/Office Automation/Technology/Data Entry
Mountlake Terrace High School 1979 — 1981
Progressive Insurance September 2013 - Present
Lee Memorial Health System August 2012 - September 2013
CVS Caremark Corporation September 2007 - August 2012
Allina Hospitals & Clinics April 2006 - August 2007
Four Paws and a Tail April 2003 - August 2007
Skills
Pharmaceutical Industry, Pharmacy, Inventory Management, Managed Care, Customer Service, Inventory Control, Pharmacy Benefit..., Data Entry, Pharmacy Automation, Time Management, Process Improvement, Healthcare, Leadership, Quality Assurance, Microsoft Office
Education
Florida Gulf Coast University 2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
Florida Gulf Coast University 2007 — 2011
Bachelor of Science (BS), Biology
HSBC May 2013 - Present
Progressive Insurance October 2011 - September 2012
Client Escalation Manager January 2011 - October 2011
Aetna Global Benefits June 2006 - November 2010
Skills
Customer Service, Call Centers, Outlook, Microsoft Office, Management, Analysis, Microsoft Excel, Sales, Process Improvement, Leadership, Microsoft Word, Access, Coaching, Team Building
Education
Everest University-Brandon 2012 — 2014
Business Administration and Management, General
Progressive Insurance August 2014 - Present
EpiVax, Inc. August 2013 - August 2014
Palm Beach Dermatology March 2006 - May 2012
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Retail, Strategic Planning, Marketing Strategy, Product Development, Merchandising, Luxury, Nursing, Home Care, Wound Care, InDesign, Patient Safety, Cpr Certified, Healthcare
Education
CNHS 2001 — 2005
Florida Atlantic University
Progressive Insurance November 2011 - Present
Education
Everest University-Tampa 1998 — 2001
Bachelor of Applied Science (BASc), Accounting, 3.9 GPA
W by Worth June 2014 - Present
Progressive Insurance April 1991 - March 2014
Skills
Applicant Tracking..., Recruiting, Training, Networking, Employee Relations, Talent Acquisition, Talent Management, Onboarding, Technical Recruiting, College Recruiting, Sourcing, Human Resources, Taleo, Interviews, Internet Recruiting, Temporary Placement, Employee Benefits, Workforce Planning
Education
Flagler College
Progressive Insurance August 2014 - Present
TD Bank March 2012 - August 2013
TD Bank Group July 2007 - March 2012
Famous Footwear July 2002 - September 2007
Nubenco Enterprises, Inc October 2006 - July 2007
Skills
Consumer Lending, Lines Of Credit, Retail Banking, Commercial Banking, Small Business Lending, Banking, Loans, Credit, Home Equity Lines of..., Commercial Lending, Personal Banking, Mortgage Lending, Credit Risk, Mutual Funds, Six Sigma, Auditing, Credit Analysis, Sales, Microsoft Office, Customer Service, Financial Services, Leadership, Investments, Cross Selling, Analysis, Accounting, Finance, Relationship Management
Education
Fairleigh Dickinson University 2004 — 2008
Bachelor's degree, Finance, General
NationWide Towing & Recovery Group, LLC. January 2013 - Present
Immediate Claims Serivce, LLC August 1997 - Present
Progressive Insurance June 1993 - August 1997
Custard Insurance Adjusters November 1988 - June 1993
State Farm Automobile Insurance Claims July 1985 - November 1988
Skills
Customer Service, Strategic Planning, Transportation, Negotiation, Sales Management, Operations Management, Logistics, Team Building, Insurance, Training, Contract Negotiation, New Business Development, Claim, Business Development, Automotive
Education
Evangel University 1982 — 1985
Bachelor of Business Administration (BBA), Business Administration and Management, General
Pittsburg State University 1979 — 1980
Vocational Auto Body, Auto Body Repair
Hotelbeds January 2014 - July 2014
FedEx Tech Connect May 2006 - March 2013
Watkins Motor Lines/Fedex Freight August 2004 - January 2006
Progressive Insurance April 2002 - August 2004
ZZZ Mattress Discounter March 2000 - September 2003
Skills
Process Improvement, Customer Service, PeopleSoft, Transportation..., Training, Leadership, Budgets, Airlines, Logistics, Operations Management, Aviation, Team Building, Management, Flights, Process Scheduler, Commercial Aviation, Project Planning
Education
Everglades University 2010 — 2013
Aviation Management, Aviation/Airway Management and Operations
Lakeland Regional Airport
Bachelor of Science, Aviation Management
Southeastern University
MBA
William Grant & Sons July 2012 - Present
University of the Rockies March 2012 - April 2013
Progressive Insurance October 2011 - March 2012
Sears Holdings Corporation August 2006 - March 2009
Skills
Writing, Creative Writing, Technical Writing, Editorial, Sales, Admissions Counseling, Customer Service, Customer Satisfaction, Communication Skills
Education
Emerson College 2013 — 2016
Master of Fine Arts (MFA), Creative Writing- Creative Nonfiction
College of Charleston 2009 — 2011
Bachelor of Arts (B.A.), English with a concentration in Creative Writing
Horry-Georgetown Technical College 2008 — 2009
Allstate July 2013 - Present
Allstate July 2014 - Present
Allstate July 2013 - Present
Allstate July 2013 - July 2014
The Lynd Company April 2012 - July 2013
Progressive Insurance March 2011 - January 2012
Progressive Insurance November 2007 - March 2011
Progressive Insurance November 2006 - November 2007
Progressive Insurance January 2005 - November 2006
Skills
Business Management, Administration, Customer Service, Event Planning, Fundraising, Government, Knowledge Management, Team Leadership, Leadership Development, Lotus Notes, HTML, Organizing, Microsoft Office, Excel, Internet Explorer, Banking, Insurance, Market Planning, Sales, Leadership, Microsoft Word, Outlook, Public Speaking, PowerPoint, Marketing, Strategic Planning, Team Building, Time Management, Negotiation, Social Media, Event Management, Access, Teamwork, Accounting, Customer Satisfaction, Data Entry, Community Outreach, Training, Social Networking, Marketing Strategy, Advertising, General Insurance, Retail, Facebook, Project Planning, Property, Coaching, Claim Investigation, Claims Resolution, Property Claims
Education
Saint Leo University 2015 — 2016
Master of Business Administration (MBA), International Business
Florida Agricultural and Mechanical University 2012 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General, 3.5/4.0 GPA Magnum Cum Laude
Hillsborough Community College 2008 — 2010
Associate of Arts (A.A.), Education, 3.4/4.0 GPA
GSW Advertising September 2014 - Present
Running on Faith, LLC. October 2009 - Present
GuideOne Insurance Agency - Glenn Insurance Group November 2009 - September 2014
GlennGroveGroup, Inc. July 2009 - January 2012
Nationwide Insurance November 2005 - April 2009
Victoria Insurance November 2005 - April 2009
Progressive Insurance October 1999 - November 2005
Skills
Property & Casualty..., Underwriting, Casualty, Insurance, General Insurance, Commercial Insurance, Health Insurance, Mortgage Lending, Customer Retention, New Business Development, Marketing, Account Management, Customer Service, Team Building, Management, Sales Management, Strategic Planning, Training, Sales, Coaching, Umbrella Insurance, Direct Sales, Selling, Leadership, Liability, Risk Management, Small Business, Budgets, Leadership Development, Legal Liability, Life Insurance, Commercial Lines, Employee Benefits
Education
Ellis University 2009 — 2014
BSBA, Marketing, 3.96
New York Institute of Technology 2005 — 2010
BSBA, Marketing, 3.96
L'Oréal January 2015 - Present
Bacardi December 2013 - January 2015
TRW June 2012 - December 2013
ACS, a Xerox Company May 2011 - July 2012
Solutions New Software January 2008 - May 2011
Progressive Insurance September 2005 - December 2007
Skills
SAP, Analysis, Accounting, General Ledger, Account Reconciliation, Oracle, JD Edwards, Sarbanes-Oxley Act, Journal Entries, Financial Analysis, Forecasting, Month End Close, Financial Reporting, Finance, Budgets
Education
Florida A&M University
Bachelor of Science (BS), Business Administration - Finance
Progressive Insurance March 2003 - Present
Insurance Services Office August 1984 - May 2002
ISO 1984 - 2002
Skills
SDLC
Education
Ramapo College of New Jersey 1972 — 1974
B.S.
Fairleigh Dickinson University 1968 — 1970
Progressive Insurance November 1997 - Present
Skills
Claims Resolution, Call Center, Insurance, Claim, Property & Casualty..., General Insurance, Casualty, Liability, Call Center Development, Customer Retention, Contact Center..., Customer Satisfaction, Underwriting, Customer Experience, Process Improvement, Call Centers, Medicare, Analysis, Access, Health Insurance, HIPAA, Customer Service, Team Building
Education
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Florida A&M University
General Studies
Hillsborough Community College
Business Administration and Management, General
Nova Southeastern University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
CSG International, formerly Intec Telecom August 2004 - December 2014
Saville/ ADC May 1998 - August 2004
Lightbridge 1993 - 1998
Progressive Insurance 1990 - 1992
Bank of Boston 1981 - 1990
Skills
Start-ups, Cross-functional Team..., Professional Services, Telecommunications, Wireless, CRM, Account Management, Consulting, Integration, New Business Development, Contract Negotiation, Vendor Management, Product Marketing, Sales, Enterprise Software, Strategy, Management, Selling, SaaS, Direct Sales, Sales Operations, Outsourcing, Business Development, Sales Management
Education
Emory University
B.A.
Georgia State University
MBA
All in One Insurance Group June 2012 - Present
Safeco Insurance August 2012 - Present
AARP August 2012 - Present
Highland Capital Brokerage August 2012 - Present
Foremost Insurance July 2003 - Present
Progressive Insurance June 2003 - Present
Travelers August 2012 - Present
MetLife August 2012 - Present
The Hartford August 2012 - Present
UnitedHealthcare Medicare Solutions November 2012 - Present
Skills
Insurance, Retirement Planning, Term Life Insurance, Umbrella Insurance, Life Insurance, Whole Life, Long-term Care, Commercial Insurance, Licensed Life & Health..., Series 63, Homeowners, Commercial Lines, Car Insurance, Home Insurance, Business Insurance, Boat Insurance, Motorcycle Insurance, Specialty Homeowners, Renters Insurance, Condo Insurance, Motorhome Insurance, Collectable Cars..., Aircraft Insurance, Snowmobile Insurance, Travel Insurance, Universal Life, Series 6, Workers Compensation, Licensed Property &..., Permanent Life Insurance, Renters, Licensed Life Insurance..., Electronics Insurance, Supplemental Health, Recreational Insurance, Long Term Care Insurance
Education
Florida International University 1990 — 1993
Bachelor's degree, International Relations and Affairs
Edmonds Community College
The SHIELD Law Group April 2013 - Present
Thompson Trial Group August 2012 - April 2013
Groelle & Salmon, P.A. August 2011 - August 2012
Hinshaw & Culbertson LLP September 2010 - August 2011
Law Offices of Bohdan Neswiacheny May 2008 - September 2010
Progressive Insurance December 2005 - May 2008
Skills
Litigation, Personal Injury, Claim, Contract Negotiation, Insurance Law, Insurance, Civil Litigation, Legal Writing, Negotiation, Courts, Public Liability, Trial Practice, Trials, Personal Injury..., Medical Malpractice, Litigation Management, Westlaw, Employment Law, Torts, Corporate Law, Knowledge Sharing, Alternative Dispute..., Automobile Accidents, Wrongful Death, International Law, Liability, Class Actions, Competition Law, Dispute Resolution, Bankruptcy, Business Alliances, Algorithm Development, Hearings
Education
Washburn University School of Law 2000 — 2003
JD, Law
Florida Gulf Coast University 1999 — 2000
MBA, Finance
University of Florida - Warrington College of Business Administration 1995 — 1999
BS, Business Administration
Life Line Screening April 2015 - Present
Case Western Reserve University August 2013 - April 2015
Cynergies Solutions Group March 2012 - June 2013
Progressive Insurance 2012 - 2013
Pomeroy February 2010 - March 2012
Erie PC Distribution March 2009 - May 2009
Skills
VPN, Active Directory, Technical Support, Computer Hardware, Windows 7, A+ Certified, Wireless Networking, Subnetting, Laser Printers, Cisco VPN, Remote Desktop, Microsoft Office, BMC Remedy, Printers, Networking, Software Documentation, Information Technology, VoIP, iPad, Data Recovery, BMC Remedy ITSM, BMC Footprints, Mac OS X, iPhone Support, Windows 8, Ghost Imaging, Allied Telesis Fiber..., Gigabit Ethernet, Bomgar, Microsoft Exchange
Education
Tri-State Business Institute 2007 — 2009
Computer Information Systems, Network and System Administration/Administrator, 3.83
Erie Institute of Technology Inc 1997 — 1999
Associate's degree, Electronic Engineering, 3.35
Progressive Insurance March 2011 - Present
Barnes & Noble 2001 - 2012
Progressive Insurance January 2006 - February 2011
Progressive Insurance June 2004 - December 2005
Skills
Data Analysis, Analysis, Business Analysis, SAS, Microsoft Excel, Process Improvement, Access, Time Management, Public Speaking, Business Intelligence, Teamwork, Analytics
Education
New York University - Leonard N. Stern School of Business 2015 — 2016
Master of Science (M.S.), Business Analytics
Emory University 2000 — 2004
Bachelor of Arts (BA), Economics
Atlanta Association Of Insurance Professionals July 2015 - Present
Five Star DUI & Defensive Driving School LLC April 2011 - Present
Five Star Insurance & Business Services Inc October 2005 - Present
Smart Choice June 2012 - October 2013
Reach for the Stars Mentorship Program Inc December 2006 - October 2012
Georgia United Truckers Association GUTA April 2012 - August 2012
State Farm Insurance January 1997 - October 2005
Progressive Insurance 2000 - 2005
Skills
Non-profits, Entrepreneurship, Motivational Speaking, Public Speaking, Fundraising, Strategic Planning, Event Planning, Small Business, Marketing, Insurance, Public Relations, Team Building, Leadership, Sales Management, Training, Marketing Strategy
Education
Florida Atlantic University 2000 — 2004
BA, Business Management
Georgia State University 1998 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Progressive Insurance March 2010 - August 2013
Rochester Institute of Technology June 2008 - February 2009
Rochester Institute of Technology November 2007 - May 2008
EDS, India November 2006 - August 2007
National Informatics Center January 2006 - May 2006
Skills
Agile Methodologies, Microsoft SQL Server, C#, XML, .NET, Testing, Web Services, Software Engineering, ASP.NET MVC, JavaScript, jQuery, SharePoint, SQL, Visual Studio, SDLC, CSS, Java, Quality Center, MS Excel, OOP, Outlook, PHP, HTML, Cross-browser..., Mobile Devices
Education
Rochester Institute of Technology
Master of Science (MS), Computer Science
Fergusson College
H.S.C., Science
University of Pune
B.E., Computer Engineering
Progressive Insurance April 2013 - Present
New York & Company August 2006 - April 2013
GEICO April 2003 - April 2007
Skills
Visual Merchandising, Merchandising, Store Management, Retail Sales, Loss Prevention, Retail, Cashiering, Store Operations, Inventory Management, Fashion, Customer Satisfaction, Inventory Control, Time Management, Customer Service, Driving Results, POS, Telephone Skills, Customer Experience, Data Entry
Education
Florida A&M University 1998 — 2002
Bachelor of Science (BS), Journalism
Jones county high school
Molina Healthcare August 2015 - Present
Aetna September 2013 - August 2015
Coventry Health Care April 2012 - September 2013
Health Alliance Medical Plans September 2010 - April 2012
Progressive Insurance July 2002 - August 2010
RadioShack June 1998 - January 2001
Skills
Claims, Contract Negotiation, Medicare, Insurance, Health Insurance, HIPAA, Healthcare, Customer Relations, Microsoft Office, Analysis, Strategic Communications, Negotiation, Contract Management, Excel, Process Improvement, Provider Relations, HMO, Claims Resolution, Network Development, Claim Investigation, PPO, Team Building, Claims Management, Managed Care, Sales, Coaching, Credentialing, Data Analysis, Property, Commercial Insurance, Medical Billing, Marketing, Training, Public Speaking, Financial Analysis, Recruiting, Team Leadership, Performance Management, Healthcare Management, Lotus Notes, Healthcare Industry, Medical Terminology, Customer Retention, Human Resources, Customer Satisfaction, Outlook, Health Policy, Vendor Management, Employee Relations, Business Development
Education
Western Governors University 2012 — 2015
MBA, Health Care Management
Eureka College 1997 — 2001
BS, Communications
Progressive Insurance September 2010 - Present
Skills
Customer Service, Communication, Prioritisation, Multi-tasked, basic computer skills, Auto Injuries, Property Damage
Education
Fairmont State University 2000 — 2010
"BS", Business Administration and Human Resources
Bridgeport High 1997 — 2000
GitSET December 2012 - June 2013
Udacity, Inc. May 2012 - October 2012
Capital One March 2011 - October 2011
Capital One January 2010 - February 2011
Progressive Insurance June 2005 - December 2009
Progressive Insurance June 2004 - June 2005
Skills
SAS, SQL, R, C++, Statistical Modeling
Education
Excelsior College
BS, Psychology
Ferguson Enterprises August 2014 - Present
Ferguson Enterprises March 2014 - July 2014
Ferguson Enterprises October 2011 - February 2014
Ferguson Enterprises June 2005 - October 2011
Progressive Insurance April 2004 - June 2005
Enterprise Rent-A-Car January 2002 - April 2004
Skills
Team Leadership, Customer Service, Sales, Logistics Management, Inventory Management, Solution Selling, Problem Solving, Team Building, Out Of the Box, E-business, E-business Consulting, Relationship Management, eBusiness Suite, Cold Calling, Pricing, Sales Operations, Sales Management, Endorsements, Account Management, B2B, Management, Marketing, New Business Development, Purchasing, Sales Process
Education
Radford University 1999 — 2002
Bachelor of Science (BS), Advertising
Ferrum College 1997 — 1999
Dickinson State University Alumni Association & Foundation January 2013 - Present
Progressive Insurance 2004 - November 2006
Ducks Unlimited 2002 - 2004
Skills
Event Planning, Marketing Communications, Event Based Marketing, Event Marketing Strategy, Marketing Event Planning, Copywriting, Editing, Donor Communication, Donor Engagement, Strategic Communications, Leadership, Negotiation, Photography, Publicity
Education
Emerson College 2000 — 2001
Master of Arts (M.A.), Integrated Marketing Communication
Jamestown College 1997 — 1999
Bachelor of Arts (B.A.), Communication Arts and Advertising (Independently-designed major)
Safeco Insurance June 2011 - Present
Property Damage Appraisers July 2009 - June 2011
Progressive Insurance June 2000 - July 2009
Skills
Automobile Liability, Damage Assessment, Development Of Employees, No-Fault, Claims Management, Claim, Property Damage, Liability Analysis, Claim Investigation, Liability, Casualty, Commercial Lines, Property, Claims Handling, Claims Resolution, Automobile, Motorcycle, Personal Lines Auto, Auto Claims
Education
Farmingdale State University of New York 1996 — 1999
Management of Industrial Technology
Homesite Insurance February 2012 - Present
Ameriprise Insurance April 2010 - June 2011
Delbrocco Agency-Nationwide Insurance March 2009 - February 2010
Pacstar Insuance March 2008 - December 2008
Progressive Insurance November 1998 - December 2007
Bank One Arizona May 1997 - October 1998
Media911 June 1995 - May 1997
KFNN, KFYI, KOOL radio and the Business Journal August 1977 - May 1995
KOOL TV August 1977 - February 1985
WOXR RADIO August 1974 - August 1977
Skills
Insurance, Health Insurance, Sales, Call Center, Customer Service, Underwriting, Training, Direct Sales, Property & Casualty..., Marketing, Customer Retention, Public Speaking, Call Centers
Education
Emerson College 1971 — 1974
Bachelors, Speech and Communications
Progressive Insurance February 2012 - February 2014
Equity Residential February 2011 - February 2012
Comcast Cable May 2010 - February 2011
Trustway Insurance September 2003 - April 2009
The Ritz-Carlton Hotel Company LLC January 2001 - January 2003
General Oil and Alarms January 2000 - January 2001
Jamaica Lamp Company January 1998 - January 2000
Skills
Management, Training, Customer Service, Employee Training, Sales, Insurance, Employee Benefits, Microsoft Excel, New Business Development, Process Scheduler, Policy, Property & Casualty..., Small Business, General Insurance, Workers Compensation, Commercial Insurance, Sales Process, Term Life Insurance, Liability, Claim Investigation, Claims Handling, Property Claims, Claims Resolution, Claim, Casualty
Education
Florida Atlantic University 2008 — 2010
BA, Political Science
Palm Beach Community College 2005 — 2007
AA, Associate of Arts
Progressive Insurance January 2015 - August 2015
Carol's Critters May 2013 - December 2014
Subway February 2012 - April 2013
Jimmy John's January 2009 - July 2010
Skills
Sales, Retail, Merchandising, Customer Service, Inventory Management, Marketing, Sales Operations, Microsoft Office, Microsoft Excel, PowerPoint, Social Media, Time Management, Facebook, Social Networking, Microsoft Word, Cashiering, Customer Satisfaction, Catering, Communication, Public Speaking, Restaurants, Critical Thinking, Social Media Marketing, Hospitality, People Skills, Strategic Planning, Team Building, Advertising, POS, Windows, Account Management, Food Safety, Retail Sales, Cash Handling, Research, Public Relations, Cash Register, Marketing Strategy, Food
Education
Flagler College-Tallahassee 2013 — 2014
Bachelor's degree, Business Administration and Management, General
Tallahassee Community College 2012 — 2012
Associate of Arts (A.A.)
Florida State University 2008 — 2011
Liberty Mutual Insurance September 2012 - Present
Liberty Mutual Insurance March 2011 - September 2012
H&V Collision Centers August 2007 - March 2011
Progressive Insurance August 2005 - August 2007
United States Marine Corps September 1998 - January 2006
Skills
Customer Service, Microsoft Office, Team Building, Negotiation, PowerPoint, Military, Security Clearance, Insurance, Public Speaking, Property & Casualty..., Claim, Automotive, Automobile, Automobile Accidents, Automobile Liability, Marine Corps, I-CAR Platinum, Troubleshooting, Appraisals, Appraising, Claims Management, Military Aviation, Property Damage, Liability, Subrogation, Casualty, Claim Investigation, Customer Satisfaction, Process Improvement, Operations Management, Claims Resolution, Training, Claims Handling, Accident, Vehicles, Liability Analysis, Organizational..., Outlook, Continuous Improvement, Military Training, Claims Investigations, Logistics, Military Experience, Legal Liability, Commercial Lines, Litigation Management, Commercial Insurance, General Insurance, Operational Planning, Casualty Insurance
Education
Excelsior College 2015 — 2016
Master of Business Administration (MBA), Computer/Information Technology Administration and Management
Excelsior College 2012 — 2014
Bachelor's Degree, Management Information Systems, General, 3.90 Overall, 4.00 in Major
North County High School 1994 — 1998
General Studies, General Studies
Progressive Insurance February 2014 - Present
Progressive Insurance August 2002 - Present
Progressive Insurance April 2006 - February 2014
Skills
Claims Management, Insurance, Liability, Training, Property & Casualty..., Claim, Subrogation, Negotiation, Time Management
Education
Elon University
Progressive Insurance June 2014 - Present
Eaton January 2014 - May 2014
Stout Risius Ross October 2012 - November 2013
Citizens Republic Bank March 2011 - October 2012
PNC Financial Services Group June 2009 - March 2011
PNC Financial Services Group April 2006 - June 2009
KeyBank June 2002 - April 2006
Skills
Litigation Support, Financial Modeling, Cash Flow Forecasting, Financial Statement..., Industry Research, Microsoft Excel, Oral & Written..., Legal Documents, Building Relationships, Portfolio Management, Fraud Detection, Healthcare Reimbursement, Credit Analysis, Commercial Banking, Banking, Process Improvement, Underwriting, Financial Statements, Risk Assessment, FCPA, Risk Management, C-Level Negotiations, Loans, Turn-around Situations, ASAP Utilities, IDEA Data Analysis..., Global Compliance, Commercial Lending, Leadership
Education
Tiffin University 2006 — 2008
MBA
Kent State University 2000 — 2002
Bachelor of Business Administration, Finance
Florida Atlantic University 2012 — 2013
Healthcare Fraud Examination, Risk Management & Compliance
HealthPlan Services September 2014 - Present
Seeking New Opportunies November 2013 - Present
Progressive Insurance January 2012 - May 2013
Coca Cola Refreshments May 2007 - December 2011
Skills
Property, Negotiation, Project Management, Property, Insurance
Education
Hillsborough Community College 2010 — 2013
Florida A&M University 1996 — 1997
Cambia Health Solutions November 2013 - Present
HealthMEDX November 2012 - November 2013
CRISTA Ministries March 2011 - October 2012
T-Mobile September 2008 - April 2011
T-Mobile November 2006 - September 2008
Microsoft August 2004 - September 2006
AT&T Wireless October 2001 - August 2004
StairMaster July 2000 - September 2001
Progressive Insurance 1997 - 2000
Skills
Project Management, SharePoint, Vendor Management, Program Management, Telecommunications, Visio, Process Improvement, SDLC, PMO, Integration, Software Project..., Resource Management, Change Management, Business Requirements, Business Analysis, Requirements Analysis, Cross-functional Team..., Business Process, Team Leadership, Project Portfolio..., ITIL, PMP, Business Intelligence, Requirements Gathering, Software Documentation, IT Management, Project Planning, MS Project, Call Centers, Team Building, Project Delivery, Management, Quality Assurance, Agile Project Management, Leadership, Business Process..., CRM, Strategy, Product Management, Outsourcing, Agile Methodologies, Software Development, System Deployment, Budgets, Training, Enterprise Software, Analysis, IT Strategy, Waterfall, Microsoft Project
Education
Northwest University 2005 — 2008
Bachelors, Business Management, concentration Project Management
Edmonds Community College
Associates of Technical Arts, Legal Assistant - Paralegal
Responsive Auto February 2013 - Present
Responsive Auto March 2010 - Present
Progressive Insurance 1994 - 2004
Skills
Fluent in Spanish, Conversational French, Customer Service, Microsoft Excel, Outlook, Leadership, Negotiation, Training, Liability Analysis, Subrogation, Property Damage, French, Insurance, Claim Investigation, Claims Management, Underwriting, Claim, Legal Liability, Liability
Education
Florida Atlantic University
Bachelor of Arts (BA), Communication, General
St Thomas Aquinas High School 1982 — 1986
Berkshire Hathaway April 2013 - Present
Progressive Insurance February 2010 - September 2012
Progressive Insurance June 2004 - February 2010
State Farm Insurance March 2003 - May 2005
Skills
Coaching, Training, Mentoring, Claims Management, Claims Investigations, Medical Terminology, Medical Billing, Medical Coding, Microsoft Office, Mainframe, Web Applications, Claims Resolution, Case Studies, Communication Skills, Customer Retention, Staff Retention, Project Coordination, Personal Injury, Call Centers
Education
Florida A&M University 1996 — 2001
Bachelor of Science (B.S.), Health/Health Care Administration/Management, 3.2
Deloitte Consulting January 2011 - Present
Wipro Technologies August 2007 - January 2011
Kohls January 2009 - September 2010
Zurich North America June 2008 - December 2008
Verizon Wireless August 2007 - May 2008
Progressive Insurance September 2006 - August 2007
SRI USA September 2005 - August 2006
Fairleigh Dickinson University (FDU) September 2003 - May 2005
Combuss Software Solutions Limited December 2002 - August 2003
Skills
Quality Center, QTP, Test Planning, Test Cases, User Acceptance Testing, Regression, DB2, PL/SQL, Agile, Testing, Visual Basic, SQL, Test Automation, SDLC, Agile Methodologies, Oracle, Unix, Manual Testing, Regression Testing, HP Quality Center
Education
Fairleigh Dickinson University 2003 — 2005
MS, Computer Engineering
Jawaharlal Nehru Technological University 1999 — 2003
B,tech, CSE
Mood Media August 2013 - Present
Teen Temps USA January 2008 - Present
NetSpend Corporation March 2007 - April 2011
Agilysys January 2006 - February 2007
Flight Options September 2004 - December 2005
Agilysys September 2004 - December 2005
Citizen Watch Company November 2003 - February 2004
B. Construction May 2001 - August 2003
Creative Financial Staffing (CFS) May 2000 - May 2001
Progressive Insurance August 1997 - May 2000
Skills
Accounts Receivable, Payroll, QuickBooks, Forecasting, Auditing, Microsoft Excel, Accounts Payable, Outlook, Microsoft Office, Customer Service, Analysis, Budgets, Accounting, Financial Analysis, Account Management, Asset Managment, Bookkeeping, Business, PowerPoint, General Ledger, Spreadsheets, Human Resources, Banking, Leadership, Invoicing, Process Improvement, Training, Variance Analysis, Asset Management, Finance, Strategic Planning, Financial Reporting, Sales, Sarbanes-Oxley Act, Financial Statements, Access, Business Analysis, Business Process..., Financial Accounting, Internal Audit, Management, Mergers, Payments, Risk Management, Sales Operations, Small Business, Start-ups, Tax
Education
University of Phoenix 1983 — 1986
BA, Accounting
El Camino College 1972 — 1974
AA, Accounting
Progressive Insurance July 1986 - May 2009
Education
Edmonds Community College 2009 — 2010
Edmonds Community College 2009 — 2010
Business
Jean-Pierre Coy P.A. January 2010 - Present
Office of the Public Defender, 6th Judicial Circuit April 2005 - December 2009
Pinellas County Local Government Clinic August 2004 - December 2004
Progressive Insurance April 2004 - August 2004
Mills, Paskert and Divers January 2004 - April 2004
Department of Insurance November 2001 - June 2002
Skills
Litigation, Criminal Defense, Legal Research, Civil Litigation, Criminal Law, Mediation, Legal Writing, Appeals, Courts, Westlaw, Family Law, Trial Practice, Personal Injury, Legal Assistance, Trials
Education
Stetson University College of Law 2002 — 2004
Juris Doctor
Florida Agricultural and Mechanical University 1998 — 2002
Bachelor of Science
Progressive Insurance May 2013 - Present
Interstate Hotels & Resorts November 2012 - May 2013
Hilton June 2007 - September 2012
Skills
Customer Service, Hotel Management, Rooms Division, Hospitality Management, OnQ, Front Office, Micros, Customer Satisfaction, Hospitality Industry, Hotels, Hospitality, Luxury, Resorts, Revenue Analysis, Food & Beverage, Sales
Education
Florida Atlantic University 2013 — 2014
Bachelor of Business Administration (BBA), Accounting
Northwood University 2008 — 2012
Bachelor of Business Administration (BBA), International Business
Progressive Insurance April 2007 - Present
Skills
Coaching, Strategic Planning, Employee Relations, Financial Analysis, Process Improvement, Microsoft Office, Training, Insurance, Business Analysis, Liability, Operations Management, Emergency Management, Customer Service, Leadership Development, Employee Benefits, Photoshop, Team Building, Cross-functional Team..., Team Leadership, Program Management, Business Process..., Social Media, Public Speaking, Private Investigations, Strategy
Education
Baldwin Wallace College 1981 — 1983
MBA, Business Management
Evangel University 1977 — 1981
BBA, Business Management
Paychex PEO October 2012 - Present
Flawless Make up by Yaya January 2012 - Present
J&Y Hard Cleaning Services. October 2008 - January 2012
Progressive Insurance 2005 - 2008
Skills
Small Business, Facilities Management, Property Management, New Business Development, Employee Benefits, Accounting, Graphic Design, Web Design, Leadership, Payroll Taxes, Payroll, Microsoft Office, 401k, Analysis, Teamwork, Data Entry, ADP Payroll, Human Resources, Insurance, Training, Benefits Administration, Employee Relations, Sales, Onboarding, Customer Service, HRIS
Education
Everest University-Tampa 2009 — 2012
Associate's degree, Computer Science
Cynthia M. Pyfrom, P.A. January 2014 - Present
Yaffa & Associates April 2013 - January 2014
Yaffa & Associates, P.A. February 2010 - April 2013
Rosanna Ferrari, P.A. January 2008 - December 2009
Hightower & Partners, P.A. May 2007 - January 2008
Elisha D. Roy, P.A. January 2005 - May 2007
Progressive Insurance March 2000 - January 2005
Skills
Legal Research, Online Research, Paralegals, Typing, Document Drafting, Office Organizing, Appointment Scheduling, Microsoft Word, Outlook, Microsoft Excel, PowerPoint, Photoshop, Client Billing, Filing, Preparation, Pleadings, Legal Writing, Depositions, Legal Issues, Litigation, Westlaw, Lexis, Courts, Litigation Support, Legal Assistance, Family Law, Civil Litigation, Appeals, Mediation, Hearings, Trials, Trial Practice
Education
Nova Southeastern University—Shepard Broad Law Center 2009 — 2012
Juris Doctorate, Law
Florida Atlantic University 1999 — 2004
Bachelor of Science (BS), Interdisciplinary Studies
Progressive Insurance July 2013 - Present
PCF - Publishers Circulation Fulfillment March 2013 - August 2013
DoubleTree by Hilton June 2006 - August 2013
NAPA Auto Parts January 2011 - January 2012
Winn Dixie Stores August 2007 - June 2008
Skills
MS Word, Planning and Scheduling, Customer Service, Internet Research, Telephone Reception, Social Networking, Telephone Skills, Online Research, Outlook, Front Office, Retail, Hospitality Management, Hotels, Process Scheduler, Management, Microsoft Office, Microsoft Excel, Time Management, Leadership, PowerPoint, Training, Microsoft Word, Event Planning, Public Speaking
Education
Florida A&M University 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), 2012
Tallahassee Community College 2008 — 2010
Associate of Arts (AA), General Studies
Progressive Insurance January 2014 - Present
Progressive Insurance November 2012 - January 2014
Lands' End June 2011 - November 2012
Aclara RF Systems June 2010 - August 2010
Stam Incorporated 2005 - 2010
Experian September 2009 - December 2009
Judson At University Circle, Elon University June 2009 - August 2009
Skills
Analytics, Web Analytics, Analysis, Omniture, Finance, Financial Analysis, Marketing, Budgets, SQL, Strategy, Direct Marketing, Accounting, Data Mining, Business Strategy, Accounts Payable, Google Analytics, Microsoft Excel, Data Analysis, Leadership
Education
Elon University 2007 — 2011
BSBA, Finance, Management
The Andrews School 2004 — 2007
Lakeland Community College 2006 — 2006
Hathaway Brown
Progressive Insurance March 1999 - Present
Skills
Claims Management, Customer Service, Casualty Insurance, General Insurance, Property & Casualty..., Inbound Subrogation..., Negotiatons, Microsoft Office, Research, Budgets, Microsoft Excel, Public Speaking, Commercial Insurance, Leadership, Training, Strategic Planning
Education
Florida Agricultural and Mechanical University 1994 — 1998
Master of Public Administration (M.P.A.), Education
Farmers Insurance Group of Companies August 2005 - Present
Farmers Insurance Group of Companies March 2004 - August 2005
Farmers Insurance Group of Companies August 2000 - March 2004
Progressive Insurance April 1996 - August 2000
Skills
ICAR Platinum Certified, Claim, Commercial Insurance, General Insurance, Legal Liability, Property & Casualty..., Casualty Insurance, Insurance, Liability, Claims Management, Workers Compensation
Education
Longwood University 1991 — 1993
Bachelor of Arts (B.A.), Social Work/Spanish, A
Ferrum College 1989 — 1991
NA, Social Work/Spanish, B
The Casey Group September 2013 - Present
Progressive Insurance December 2011 - September 2013
Progressive Insurance June 2009 - December 2011
The Casey Group August 2006 - April 2009
Skills
Customer Service, Account Management, Communication Skills, Marketing, Direct Marketing, Lead Generation, Integrated Marketing, Customer Retention, Insurance, Customer Satisfaction, Customer Experience, Microsoft Office, Management, Cold Calling, CRM, Marketing Strategy
Education
Fairfield University 2005 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Florence University of the Arts 2008 — 2008
Aetna January 2015 - Present
Aetna August 2013 - December 2014
Aetna April 2011 - August 2013
Progressive Insurance June 2007 - June 2009
The Hartford December 2005 - June 2007
Infinity Insurance September 2004 - December 2005
Infinity Insurance September 2000 - July 2002
AT&T Mobility May 2000 - September 2000
Skills
Strategy, Management, Leadership, Employee Benefits, Health Insurance, Process Improvement, Microsoft Office, Customer Service, Healthcare, Leadership Development, Strategic Planning, Program Management
Education
University of Hartford 2009 — 2010
Bachelor, Sociology & Anthropology; Criminal Justice
Fairfield University 1998 — 2004
Sociology & Anthropology
Liberty Mutual Insurance August 2015 - Present
Progressive Insurance March 2012 - August 2015
Enterprise Rent-A-Car 2008 - February 2012
Skills
Customer Service, Claims Management, Property, Liability, Customer Satisfaction, Sales, New Business Development, Training, Fleet Management, Building Relationships, Claims Handling, Claim, Sales Process, Commercial Lines, Legal Liability, Property Damage, Professional Liability, Claim Investigation
Education
Farmingdale State University of New York
B.S., Management Technology
Progressive Insurance September 2013 - Present
Orthopedic Spine Care of Long Island March 2013 - September 2013
Genesco Sports Enterprises September 2011 - November 2012
Skills
Personal Injury, Claims Resolution, Claims Handling, Claims Investigations, Marketing, Facebook, Social Networking, Social Media, Direct Marketing, Social Media Marketing, Marketing Communications, Advertising, Marketing Strategy, Sponsorship, Sports Marketing, Relationship Marketing, Event Planning, Event Management, Digital Marketing, Market Research, Brand Management, Integrated Marketing, Brand Awareness, Marketing Research, Public Relations, Auto Claims
Education
Farmingdale State University of New York 2011 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Lakeland HS
Progressive Insurance March 2014 - Present
GEICO September 2013 - Present
GEICO August 2010 - Present
Skills
Civil Litigation, Courts, Criminal Law, Legal Research, Legal Writing, Litigation, Litigation Management, Trials, Commercial Litigation, Insurance
Education
Temple University - James E. Beasley School of Law 2005 — 2008
JD, Law
Emory University 1999 — 2003
BA - Political Science
Health Management Systems June 2007 - Present
Citi April 2003 - June 2007
Progressive Insurance January 2002 - March 2002
Securitylink-ADT December 1997 - January 2002
Education
Everest University-Tampa 2002 — 2005
Associate of Science (A.S.), Surgical Technology/Technologist, 3
Melby, Cameron & Anderson March 2015 - Present
Progressive Insurance August 2013 - March 2015
Chihuly Garden and Glass April 2012 - July 2013
Victoria's Secret October 2011 - July 2012
Pullman Chamber of Commerce June 2011 - September 2011
Legacy Public Relations January 2011 - May 2011
Center for Civic Engagement August 2009 - May 2011
Passionately Pink on the Palouse August 2010 - December 2010
Skills
Able To Multi-task, Able To Work Under..., Social Media, Fundraising, Event Planning, Microsoft Office, Promotions, Google Adwords, Sales, Technical Public..., Campaign Management, Consumer Research and..., Leadership, Public Relations, Social Networking, Event Management, Strategic Communications, Customer Service, Nonprofits, Hospitality, Community Outreach, Volunteer Management, Time Management, Marketing, Press Releases, Research
Education
University of Washington 2013 — 2014
Nonprofit Management Certificate
Washington State University 2008 — 2011
Bachelor of Communication, Public Relations
Edmonds Community College 2006 — 2008
Associates in Arts, Transfer Degree
JulieGE Images January 2013 - Present
Richmond and Richmond Insurance January 2007 - Present
Progressive Insurance May 2003 - December 2006
United States Postal Service October 1997 - August 2002
US Navy Reserve July 1996 - January 1998
US Navy April 1994 - July 1996
US Navy July 1990 - April 1994
Skills
Insurance, Property & Casualty..., Commercial Insurance, Customer Service, General Insurance, Umbrella Insurance, Casualty, Call Centers, Liability, Microsoft Office, Microsoft Excel, Commercial Lines, Legal Liability, Customer Satisfaction, Outlook, D&O
Education
Hiram College 2000 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Excelsior College 1991 — 1994
Associate of Science (A.S.), General Studies
Solid Source Realty November 2007 - Present
IRS 2009 - 2009
National Agents Alliance March 2008 - 2009
Keller Willaims Realty March 2007 - November 2007
Coldwell Banker Residential Brokerage February 2006 - February 2007
Progressive Insurance September 2002 - June 2005
Xante February 2001 - April 2002
World Omni Financial April 1998 - January 2001
Skills
Real Estate, Foreclosures, Sellers, REO, Real Estate Transactions, Rentals, Real Property, Negotiation, Property, Mortgage Lending, Management, Insurance
Education
Strayer University 2009 — 2012
MBA, Business Administration
Faulkner University 1997 — 1999
BS, Business Administration
Southeast College of Technology 1995 — 1997
Associate, Business Administration
Kellenberg Memorial High School 1984 — 1988
High School
Long Island Temps February 2015 - Present
Genzyme Genetics October 2007 - October 2011
Progressive Insurance June 2005 - June 2006
Enterprise Fleet Services January 1999 - February 2005
Skills
Outlook, Data Entry, Microsoft Excel, Management, PowerPoint, Recruiting, Account Management, Sales, Team Mentoring
Education
Everest University-Tampa 2006 — 2007
Legal Assistant/Paralegal
Insurance House October 2008 - Present
Insurance House September 2006 - October 2008
Progressive Insurance September 2005 - September 2006
Insurance House April 2002 - September 2005
Skills
Claim, Risk Management, Liability, Insurance, Legal Liability, Underwriting, Property & Casualty..., Commercial Insurance, Commercial Lines, Professional Liability, Claims Management, Brokers, General Insurance, Customer Service, Inland Marine, Casualty, Leadership, Excess
Education
Florida Agricultural and Mechanical University 1992 — 1998
Yen Yoga & Fitness 2010 - Present
Progressive Insurance October 2008 - Present
Front Street Insurance Agency January 2001 - October 2008
Fifth Third Bank June 1993 - November 2001
Skills
Insurance, Customer Relations, Sales Management, Risk Management, Certified Insurance..., Property & Casualty..., Marketing Strategy, Commercial Insurance, Strategic Planning, Social Media Marketing, Banking, Customer Service, Casualty, Management, Sales
Education
Ferris State University 1989 — 1993
MBA, Accounting
Progressive Insurance December 2007 - Present
Liberty Mutual Insurance 2001 - 2007
Education
Ferris State University 1977 — 1979
AAS, Court Reporting
Progressive Insurance January 2000 - Present
Skills
SPHR, Workers Compensation, Liability, Onboarding, Workforce Planning, Insurance, Employee Relations, Performance Management, Succession Planning, Job Analysis, Talent Management, Employee Engagement, Organizational..., Talent Acquisition, HR Policies, Management, Claims Management, Leadership, Deferred Compensation, College Recruiting
Education
Florida Atlantic University
Alex Simanovsky & Associates, LLC August 2013 - Present
Costner Law Office, PLLC September 2012 - August 2013
Special Counsel February 2012 - September 2012
None September 2011 - August 2012
University of Denver Low Income Taxpayer Clinic September 2011 - August 2012
Yearout June 2009 - August 2009
Progressive Insurance September 2003 - June 2007
Skills
Legal Research, Legal Writing, Estate Planning, Microsoft Excel, Tax, Insurance, Financial Analysis, Litigation, Microsoft Office, Corporate Law, Negotiation, PowerPoint, Microsoft Word, Westlaw, Appeals, Civil Litigation, Courts, Legal Assistance
Education
University of Denver Graduate Tax 2011 — 2012
LL.M, Taxation
Faulkner University, Thomas Goode Jones School of Law 2008 — 2011
Juris Doctor, Law
University of Alabama 1999 — 2002
B.A., Communications Studies
OpenText October 2013 - Present
GXS Worldwide, Inc May 2012 - October 2013
Rockwell Automation March 2008 - May 2012
Progressive Insurance July 1997 - November 2007
US Army, 101St Airborne, 101st Aviation Brigade February 1991 - February 1997
APAC Customer Services Inc. 1997 - 1997
Consolidated Stores Inc, "Big Lots" 1986 - 1989
Skills
Loss Prevention, Strategy, Iso 9000, Information Technology, Project Management, Management, Leadership, Configuration Management, Vendor Management, ITIL, Disaster Recovery, Process Improvement, Integration, Troubleshooting, IT Service Management, IT Operations, Business Analysis, IT Management, Enterprise Software, Program Management
Education
Excelsior College 1990 — 1993
AS, Liberal Arts/Aviation Technology
Cheiron, Inc. October 2011 - Present
Bartel Associates, LLC May 2011 - October 2011
Mercer May 2010 - May 2011
Bartel Associates February 2007 - April 2010
Progressive Insurance September 2003 - January 2007
Skills
Microsoft Excel, Financial Modeling, Actuarial Science, Analytics, Financial Analysis, Process Improvement
Education
Emory University 1999 — 2003
Bachelor of Arts, Mathematics
Federal Reserve Bank of Cleveland September 2013 - Present
New York Community Bank July 2011 - September 2013
LPS Field Services, Inc. January 2009 - July 2011
MemberHealth March 2008 - January 2009
Progressive Insurance 2002 - 2007
Avery Dennison 1982 - 1998
Skills
Process Improvement, SDLC, Business Analysis, Visio, Software Documentation, SQL, Requirements Analysis, Software Quality..., Quality Assurance, SharePoint, Software Development, Requirements Gathering, Databases, Testing, Agile Methodologies, Integration, Oracle
Education
Fairleigh Dickinson University 1974 — 1978
Bachelor of Science (BS), Biochemistry
Weatherhead School of Management at Case Western Reserve University
Weatherhead School of Management at Case Western Reserve University
Weatherhead School of Management at Case Western Reserve University
Progressive Insurance
Skills
Property & Casualty..., Property Damage, Claims Management, Insurance Adjusting, Property Claims
Education
Florida Agricultural and Mechanical University 2001 — 2004
Progressive December 1992 - Present
Progressive Insurance 1992 - Present
Aetna Property & Casualty December 1987 - December 1992
United States Marine Corps January 1984 - December 1987
Skills
Claims, Injury, Insurance, Insurance Claims, Coverage, United States Marine..., Claim, Claim Investigation, Claims Management, Subrogation, Litigation, Property Damage, Casualty, Property & Casualty..., Liability Analysis, Liability, Insurance Law, Claims Resolution, Legal Liability, Litigation Management, Professional Liability, Commercial Lines, Casualty Insurance, Claims Handling, Commercial Insurance
Education
Erie Community College 1981 — 1983
Associate's degree, Criminal Justice and Corrections
AIG Agency Auto Agency Sales ManagerAIG2004 - 2009
Progressive Insurance May 2002 - May 2004
Education
Florida Atlantic University 1998 — 1999
Farmers Insurance February 2011 - Present
Farmers Insurance September 2006 - February 2011
Progressive Insurance August 2004 - September 2006
Progressive Insurance June 2002 - August 2004
Progressive Insurance January 2000 - June 2002
Various School Districts May 1997 - January 2000
Skills
D&O, Casualty, Liability, Underwriting, Property Damage, Claim, Liability Analysis, Microsoft Excel, Insurance, Claim Investigation, Claims Management, Legal Liability, Property & Casualty..., Subrogation, Casualty Insurance
Education
New York Institute of Technology 2002 — 2005
M.B.A, Management
Stony Brook University 1994 — 1997
B.A, History
Farmingdale State College 1992 — 1994
A.S, Criminal Justice
Wbhs
Automotive Management Services, Inc. August 2015 - Present
Crowe Horwath LLP September 2014 - July 2015
Progressive Insurance March 2006 - September 2014
MetLife July 2005 - March 2006
Skills
Insurance, Accounting, Management, Liability, Claim, Property & Casualty..., Casualty, Commercial Insurance, Microsoft Excel, Auditing, External Audit, Financial Audits, Microsoft Office
Education
Florida Atlantic University 2011 — 2012
Master of Accounting, Accounting, 3.69
University of Florida - Warrington College of Business Administration 2004 — 2005
MS, Management
University of Florida 2000 — 2004
BS, Psychology
Taravella High 1996 — 2000
Taravella High
Progressive Insurance July 2008 - Present
Progressive Insurance April 2006 - July 2008
Education
Fairfield University 1998 — 2002
Bachelors, History
Classmate Tolland High School
Seaward Services April 2009 - Present
Staff Accountant April 2009 - Present
Seamobile Enterprises January 2009 - April 2009
Tate Enterprises – TKO Evolution Inc September 2005 - January 2009
Progressive Insurance September 2004 - April 2005
Education
Florida Atlantic University
Master of Forensic Accounting
Florida Memorial University
Bachelor of Science, Business Administration
Nova Southeastern University
M.B.A, International Business
MindBulge LLC March 2014 - Present
21st Century Insurance August 2004 - Present
Progressive Insurance August 2003 - August 2004
Royal & Sun Alliance May 1994 - March 2003
Great American Insurance February 1991 - May 1994
Progressive Insurance February 1987 - February 1991
Skills
Property & Casualty..., Casualty, Automobile, Claims Management, Liability, Insurance, Legal Liability, General Insurance, Commercial Insurance, Workers Compensation, Subrogation, Reinsurance, Claims, Marine Insurance, Motorcycle, Claim, Underwriting, Property Damage, Training, Claim Investigation, Commercial Lines, Umbrella Insurance, Liability Analysis, Claims Handling, Litigation Management, Management, Adjustments, Claims Resolution, Brokers, Accident, Investigation, Fraud, Call Centers, Risk Management, Life Insurance, Customer Retention
Education
Computer Programming 1984 — 1985
Computer Science
Manchester Community College 1982 — 1983
Bachelor of Applied Science (BASc), Computer Science/ Mathematics
Embry-Riddle Aeronautical University 1979 — 1981
Aeronautical Science
Greenfield 1975 — 1978
High School
Progressive Insurance May 2014 - Present
Progressive Insurance January 2013 - May 2014
Wolf Creek Nuclear Operating Corporation June 2011 - August 2012
Emporia State University August 2010 - December 2011
Emporia State University June 2007 - April 2011
Skills
Higher Education, Business Analysis, Technical Services, Microsoft Office, Public Speaking
Education
Emporia State University 2010 — 2012
Master of Business Administration (M.B.A.), Enterprise Resource Planning
Emporia State University 2006 — 2010
Bachelor’s Degree, Computer Information Systems
Liberty Tax Service January 2014 - Present
Progressive Insurance April 2003 - Present
Skills
Umbrella Insurance, Property Damage, General Insurance, Underwriting, Property & Casualty..., Casualty, Legal Liability, Claim Investigation, Claims Handling, Customer Service, Subrogation, Customer Retention, Lotus Notes, Liability, Training, Life Insurance, Insurance, Commercial Insurance, Claim, Claims Resolution, Professional Liability, Claims Management
Education
Erskine College 1994 — 1998
B. S., Sports Management
Rock Hill High School 1991 — 1994
Progressive Insurance May 2014 - Present
Hershey Insurance Group June 2009 - April 2014
Liberty Mutual/Agency Markets & Ohio Casualty Group July 2002 - November 2008
Liberty Mutual/Agency Markets & Ohio Casualty Group October 1999 - July 2002
Farmers Insurance Group August 1998 - September 1999
Skills
Property & Casualty..., Insurance, Commercial Lines, Marketing, Liability, Legal Liability, Property Claims, Account Management, Sales, Commercial Insurance, Underwriting, Casualty Insurance, General Insurance, Customer Service, Workers Compensation, Umbrella Insurance, Professional Liability, Claim, Life Insurance, Health Insurance, Strategic Planning
Education
Elmhurst College 1990 — 1994
Bachelor of Science, Business Administration
Illinois Power Marketing - Homefield Energy/Dynegy December 2013 - September 2015
Ameren Energy Marketing March 2009 - December 2013
Ameren Energy Marketing August 2005 - March 2009
Gallagher Bassett August 2002 - October 2004
Progressive Insurance 1996 - 1998
Travelers 1994 - 1996
Education
Emory University - Goizueta Business School
Bachelor of Business Administration (BBA)
Webster University
Post-Baccalaureate Studies, Masters in Business Administration
Travelers June 2010 - Present
Progressive Insurance 1999 - June 2010
Skills
Public Liability, Trucking Litigation, Automobile Liability, Litigation, Insurance Law, Liability, Insurance, Litigation Management, Defense, Legal Liability, Personal Injury, Civil Litigation, Legal Research, Commercial Litigation, Subrogation, Trial Practice, Personal Injury..., Medical Malpractice, Wrongful Death, Automobile Accidents, Torts
Education
Emory University School of Law 1997 — 2000
J.D.
Vanderbilt University 1993 — 1997
B.A., Political Science, French, Russian
City of Sunrise June 2008 - Present
Progressive Insurance November 2006 - June 2008
Centuric October 2003 - November 2006
Skills
Cisco Technologies, Customer Service, Disaster Recovery, Management, Microsoft Excel, Network Administration, Networking, Project Management, Strategic Planning, Team Building, Troubleshooting, VoIP, Windows Server, Access
Education
Florida Atlantic University 2001 — 2003
Bachelor, MIS (Management Information System)
Progressive Insurance September 2003 - Present
Anchor Agency, Inc. May 2002 - September 2003
MetLife May 2000 - February 2002
J.B. Raila Agency, inc. September 1983 - May 2000
Skills
Mediation, Arbitration, Legal Liability, Legal Research, Strategic Planning
Education
Excelsior College 1983 — 1991
Bachelor of Science, Business Management
Bethpage High School 1972 — 1976
Allstate Insurance Company April 2011 - Present
Farah & Farah March 2010 - March 2011
Nationwide Insurance May 2005 - June 2009
Progressive Insurance April 1998 - February 2005
Skills
Personal Injury, Claims Management, Liability, Casualty, Automobile Accidents, Claim Investigation, Claim, Legal Liability, Property, Subrogation, Property & Casualty..., Property Damage, Casualty Insurance, General Insurance, Liability Analysis
Education
Florida Atlantic University 1991 — 1995
B.S., Social Work
Esurance April 2015 - Present
Esurance an Allstate Company May 2005 - Present
Progressive Insurance June 2002 - April 2005
Alabama State Troopers October 1996 - May 2002
Montgomery AL Police Dept May 1992 - October 1996
United States Air Force June 1988 - April 1992
Skills
Claim, Private Investigations, Claims Management, Subrogation, Workers Compensation, Investigation, Casualty, Security, Accident, Certified Fraud Examiner, Liability, Patrol, Police, Claim Investigation, Property Damage, Fraud, Background Checks, Liability Analysis, Personal Injury, Surveillance, Litigation
Education
Faulkner University 1998 — 2001
B.S., Criminal Justice
Rober E Lee (Montgomery)
Rober E Lee (Montgomery)
Safeway Insurance Company July 2015 - Present
Ameriprise Auto & Home Insurance August 2014 - July 2015
Homesite Insurance March 2013 - February 2014
Homesite Insurance October 2011 - March 2013
Grange Insurance March 2006 - September 2011
Progressive Insurance December 2000 - March 2006
Foremost Insurance June 1997 - January 1999
Skills
Mentoring, Customer Service, Management, Property Claims, Auto Claims
Education
Ferris State University 1993 — 1997
BS, Insurance/Real Estate
Insurance Institute of America
AIC, Personal Insurance
Horace Mann March 2009 - Present
GEICO September 2002 - October 2007
Progressive Insurance April 1997 - September 2002
Skills
Subrogation, Property & Casualty..., Insurance, Property, Casualty, Property Damage, Liability, Claims Handling
Education
Florida Atlantic University 1988 — 1993
B.A., History, Liberal Arts
Progressive Insurance June 2014 - Present
Progressive Insurance February 2014 - June 2014
Progressive Insurance June 2012 - February 2014
Progressive Insurance August 2009 - May 2012
Kent State University February 2011 - February 2011
Progressive Insurance July 2007 - August 2009
Progressive Insurance May 2005 - July 2007
Progressive Insurance August 2003 - May 2005
Stanley Air Tools October 1999 - June 2001
Mr. Coffee/Sunbeam February 1999 - September 1999
Skills
SSIS, SSRS, SQL Server Management..., SAS, Excel, Microsoft Excel, Data Analysis, Business Analysis, VBA, ProClarity, SQL, SQL Server, Visio, Hyperion, Hummingbird, Oracle, Microsoft SQL Server, Access, Analysis, Business Intelligence, Process Improvement, SharePoint
Education
Excelsior College 2004 — 2005
BAL
Oklahoma Christian University 1992 — 1998
BS, Family Life/Chid Dev-Pysch & Voc Min
908 Airlift Wing September 2014 - Present
US Air Force May 2002 - Present
US Air Force Reserve April 2013 - September 2014
United States Department of Defense June 2011 - September 2014
920 MXS September 2012 - April 2013
USAF July 2009 - June 2011
919th Maintenance Squadron December 2008 - July 2009
Progressive Insurance January 1999 - August 2001
Enterprise Rent-A-Car July 1996 - January 1999
Skills
Leadership, Air Force, Team Building, Top Secret, DoD, Military Operations, Strategic Planning, Military, Security Clearance, Command, Military Experience, Program Management, Training, Leadership Development, Supply Chain Management, Intelligence, Aircraft, Analysis, Special Operations, National Security, Logistics, Information Assurance, Operations Management, Human Resources, Operational Planning, Process Improvement, Organizational..., Management, Aviation, Defense, Government, Team Leadership, Policy
Education
Grantham University 2010 — 2011
Master's, Business Administration
Air Command and Staff College
Squadron Officers School
Faulkner University 1988 — 1992
BS, Business Administration
Progressive Insurance November 2011 - Present
Hilton Hotels Worldwide July 2009 - August 2011
Human Rights Campaign April 2010 - June 2010
The Donna Karan Company, LLC. August 2008 - April 2009
United States Marine Corps April 2003 - March 2008
Skills
Customer Service, Microsoft Excel, Microsoft Office, Leadership, Microsoft Word, PowerPoint, Time Management, Public Speaking, Team Building, Team Leadership, Marketing Communications, Public Relations
Education
University of Cincinnati 2014 — 2015
Bachelor's Degree, Registered Nursing/Registered Nurse
Everest University-Brandon 2012 — 2014
Associate's Degree, Registered Nursing/Registered Nurse, 3.2
Valencia Community College 2011 — 2012
Associate's degree, Business Administration and Management, General, 3.83
Miami University 1999 — 2002
BA, Psychology
Ohio Northern University 1997 — 1999
N/A, Biology, General
Baldwin & Lyons, Inc. July 2015 - Present
Alabama Insurance Alliance 2014 - 2015
Harleysville Insurance September 2010 - March 2014
The Hartford 2007 - 2010
Progressive Insurance 2004 - 2007
Skills
Property & Casualty..., Legal Liability, Liability, General Insurance, Umbrella Insurance, Brokers, Commercial Insurance, Insurance, Sales, Commercial Lines, Management, Professional Liability, Workers Compensation, Underwriting, Casualty
Education
Faulkner University 2002 — 2003
Bachelors, Business Admistration
Faulkner University 2000 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Progressive Insurance October 2000 - Present
Westfield Group/Westfield Insurance 1997 - 2001
Westfield Group/Westfield Insurance 1997 - 2001
Skills
Commercial Insurance, Claim, Litigation, Property & Casualty..., Insurance, General Insurance, Accident, Litigation Management, Commercial Lines, Casualty, Claims Management, Workers Compensation, Umbrella Insurance, Legal Liability, D&O, Subrogation, Liability, Personal Injury, Professional Liability, Claim Investigation, Casualty Insurance, Employment Practices..., Property Damage, Claims Resolution, Claims Handling, Homeowners, Mediation, Excess, Reinsurance
Education
West Virginia University
Master of Science (M.S.), Safety & Enviromental Management
Fairmont State College 1986 — 1991
Bachelor of Science (B.S.), Business Administration and Management, General
Integrity Staffing Solutions September 2015 - Present
Hertz Claim Management June 2014 - July 2015
New Jersey Manufacturers Insurance Companies October 2013 - June 2014
Orange Twp Board of Education January 2013 - October 2013
New Jersey Property-Liability Insurance Guaranty Association December 2012 - January 2013
Progressive Insurance February 2012 - June 2012
State Farm Insurance March 1999 - October 2010
State Farm Insurance March 1990 - March 1999
Skills
MS Word, Excel, Customer Service, Claims, Outlook, Problem Solving, Microsoft Office, Personal Injury..., Microsoft Excel, Public Speaking, Claim, Microsoft Word, Team Building, Training, Staff Development, Risk Management
Education
Kean University 1999 — 2002
BS Degree, Marketing
Essex County College 1990 — 1998
AS Degree, Business Administration
East Orange High School
New Vision Behavioral Health December 2010 - Present
New Vision Behaviroral Health Inc. December 2010 - Present
Center Inc December 2009 - December 2010
Sun Coast Center October 2007 - November 2010
Enrichment Mental Health Services September 2008 - May 2010
United Property & Casualty Ins November 2007 - September 2008
PARC December 2006 - August 2008
Progressive Insurance August 2006 - July 2007
Progressive Insurance Company December 1999 - November 2005
Education
Florida A&M University 1995 — 1999
B.S, Psychology
Argosy University
M.A, Marriage and Family Therapy
Progressive Insurance 2002 - Present
Community Blood Centers of South Florida June 1988 - August 2001
American Red Cross August 1986 - May 1988
Education
Florida Atlantic University 1998 — 2000
Health Administration, Business
Northeast Missouri State University 1983 — 1986
Art Education, Business
Knox County High 1979 — 1983
GED
Exel Logistics for Pratt & Whitney Engine Services February 2014 - Present
HQ Aero Management Inc. for Pratt & Whitney Engine Services August 2013 - February 2014
West Virginia Business College March 2013 - April 2013
Progressive Insurance August 2010 - March 2013
GameStop April 2009 - August 2010
Fairmont State University April 2008 - August 2008
AmeriCorps Energy Express June 2005 - August 2005
Skills
Writing, Research, Customer Service, Technology, PowerPoint, Microsoft Office, Excel, Word, SAP, Time Management
Education
Fairmont State University 2005 — 2010
Bachelor of Arts, General Studies
Chirtian Pentencostal Day Care February 2007 - Present
Progressive Insurance June 1981 - August 1985
Skills
Motivational Speaking, Teaching, Couples Counseling, Social Networking
Education
Essex County College 1978 — 1981
Associate's degree
Travelers Insurance June 2007 - Present
Progressive Insurance 2002 - 2007
Wisconsin Physician Service 2001 - 2002
Wisconsin Physician Service 2000 - 2001
UnitedHealthcare 1999 - 2000
Skills
Claim, Property & Casualty..., Insurance, Claims Management, Microsoft Office, Workers Compensation, Commercial Insurance, Legal Liability, Process Improvement, Liability, Employee Benefits, Casualty, Underwriting, General Insurance, Strategic Planning, Casualty Insurance
Education
Florida A&M University
Bachelor's degree, Health Care Management
Pontiac Northern High School
Progressive Insurance July 2015 - Present
Progressive Insurance 2013 - Present
Wrightco Environmental January 1998 - Present
Skills
Customer Service
Education
Five Towns College 2001 — 2003
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations
Conifer Health Solutions October 2010 - Present
Florida Department of Children and Families March 2008 - October 2010
Progressive Insurance April 2001 - March 2007
Skills
Bilingual-English/Spanis..., Computer Software..., Customer-focused, Revenue Enhancement, Goal Oriented, Medical Billing, Financial Reporting, Accounting Research
Education
Florida Atlantic University 1999 — 2002
Bachelor of Science (BS), Business Administration, Management and Operations
Miami Dade College 1998 — 2000
Associate of Arts (AA), Business Administration and Management, General
Progressive Insurance May 2005 - Present
Education
Fairfield University 1998 — 2002
Bachelor of Science (BS), Economics
Southern Connecticut State University
Master of Business Administration (MBA)
Progressive Insurance August 2006 - Present
Skills
Property Damage, Negotiation, Claims Resolution, Auto Claims, Claims Investigations, Claims Handling, Auditing, Internal Audit, Management, Team Management, Liability Analysis
Education
Mercy College 2004 — 2006
Bachelor of Science, Psychology
Florida Gulf Coast University 2003 — 2004
Associate of Arts (A.A.), Psychology
Coral Reef Senior High
Progressive Insurance August 2014 - Present
Enterprise Rent-A-Car September 2012 - Present
City of Tallahassee December 2009 - May 2012
Skills
Customer Satisfaction, Cold Calling, Sales Management, Profit, Vehicles, Sales Process, Automotive, Account Management, Automobile, Inventory Management, New Business Development, Microsoft Excel
Education
Florida Agricultural and Mechanical University 2006 — 2012
Bachelor of Science (BS), Political Science and Government
Lee Memorial Health System January 2008 - Present
Progressive Insurance October 1996 - March 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Healthcare, Public Speaking, Hospitals, Teaching, Nursing, CPR Certified, Clinical Research, Photoshop, Strategic Planning, Patient Safety
Education
Florida Atlantic University 2005 — 2006
Bachelor of Science, Registered Nursing/Registered Nurse
Florida Memorial College 1988 — 1993
Bachelor of Science, Aviation/Airway Management and Operations
Progressive Insurance October 2014 - Present
Fortis Online April 2011 - October 2014
Broward County Public Schools August 2000 - February 2011
Skills
Instructional Design, Teaching, Curriculum Design, ADDIE, E-Learning, Training Delivery, Blended Learning, Curriculum Development, Instructor-led Training, Curriculum Mapping, Articulate Storyline, Learning Management..., Instructional Technology, Educational Technology, Staff Development, Distance Learning, Lectora, Adult Education, Higher Education
Education
Florida Atlantic University
Masters of Science in Teaching, Mathematics
Florida Southern College
Bachelor of Science (BS), Mathematics
Blackhawk Claims Service Inc. July 2014 - Present
ASI Claims - Audit Services Inc. January 2014 - July 2014
Progressive Insurance May 2003 - September 2013
SUNTRUST BANK, INC September 2000 - May 2003
FRITO LAY, INC March 1998 - September 2000
Skills
Claim, Liability, Management, Property Damage, Risk Management, Sales, General Insurance, Insurance, Property, Customer Service, Commercial Insurance, Subrogation
Education
PROPERTY & CASUALTY INSURANCE LICENSE R.S. Thomas Pre-Licensing School 2013 — 2013
September 2013
Elizabeth City State University
Bachelor of Science (BS), Applied Mathematics
Premera Blue Cross July 2002 - Present
Progressive Insurance July 1995 - July 2002
Skills
Call Centers, Outlook, Customer Service, Training, Data Entry
Education
Edmonds Community College
Associate of Arts (AA), Legal Assistant/Paralegal
Shoreline Community College
Progressive Insurance 2007 - 2014
Carolina Computer and Communications May 2002 - April 2005
Skills
Sales Management, Sales Operations, Casualty Insurance, Adjusters, Estimates, Negotiation, Customer Service...
Education
Elizabeth City State University
Progressive Insurance 2012 - Present
Portsmouth NH Police September 2009 - August 2012
franklin park zoo July 2008 - September 2009
Education
Flagler College 2001 — 2005
Bachelor of Arts (B.A.), Psychology
Flagler College 2001 — 2005
Bachelor of Arts (B.A.), History
AIG May 2015 - Present
AIG Private Client Group 2011 - May 2015
AIG Private Client Group 2007 - 2011
AIG 2004 - 2007
Progressive Insurance 2001 - 2004
Skills
General Insurance, Property & Casualty..., Claim, Risk Management, Insurance
Education
Florida Atlantic University
Bachelor of Arts, Communication
Progressive Insurance April 2014 - Present
People's United Equipment Finance Corp. f/k/a Financial Federal Credit Inc. December 2006 - April 2014
Appalachian Leasing April 2013 - November 2013
Education
Emory and Henry College 1987 — 1991
Bachelor of Science (B.S.), Accounting and Business/Management, 3.2