Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
Asset Management Group, Inc. 2014 - Present
Benovate 2013 - 2014
ACE Group 2012 - 2013
Fireman's Fund Insurance Company January 2012 - December 2012
GATE to Improvement, LLC 2006 - December 2011
Green Tree Servicing October 2001 - November 2006
Green Tree Financial August 1997 - October 2001
Paccar August 1992 - August 1997
Progressive Insurance June 1985 - August 1992
Skills
Healthcare Management, Executive Management, Start-ups, Leadership, Business Development, Mergers & Acquisitions, Strategic Planning, Product Management, Management, Risk Management, Strategy, Management Consulting, Insurance, Sales, Six Sigma, New Business Development, Business Strategy, Process Improvement, Pricing, Analysis, Team Building, Negotiation, Finance, Acquisition Integration, Due Diligence, Cross-functional Team..., Financial Analysis, Forecasting, Budgets, Change Management, Business Planning, Integration, Business Analysis, Business Process..., Vendor Management, CRM, Operations Management, Contract Negotiation, Entrepreneurship, Portfolio Management, Strategic Financial..., Program Management, Sales Management, Strategic Partnerships, Product Development, P&L Management, Marketing Strategy, Financial Services, Account Management, Marketing
Education
Arizona State University 1981 — 1985
BS, Business Administration
The George Washington University
CPI certification taught by Deming, Continuous Process Improvement, precursor to six sigma, advanced graduate
Shutterfly January 2013 - Present
Trulia December 2011 - January 2013
RockYou! November 2008 - November 2011
Progressive Insurance June 2007 - October 2008
EMIT Lab - Arizona State University August 2006 - May 2007
NEC Labs May 2006 - August 2006
TechMahindra October 2004 - July 2005
Skills
XML, AJAX, REST, Subversion, JavaScript, jQuery, PHP, Web Services, Apache, Python, JSP, CSS
Education
Arizona State University 2005 — 2007
Master of Science, Computer Science
St. Francis Institute of Technology, Mumbai University
Honeywell Aerospace January 2014 - Present
US Airways September 2012 - December 2013
T-Systems April 2012 - August 2012
Progressive Insurance September 2004 - June 2012
Skills
Customer Service, Outlook, Customer Relations, Word, Excel, C#, C++, C, Visio, PowerPoint, Photoshop, Engineering, Aircraft, Networking, Management, Troubleshooting, Microsoft Excel
Education
Arizona State University 1998 — 2013
Bachelor of Science in Engineering (B.S.E.), Computer Systems Engineering
Anoka-Ramsey Community College November 2013 - Present
Sleep Number by Select Comfort August 2009 - April 2012
Quarantine2019 February 2009 - February 2011
Carlson Marketing Group November 2005 - December 2008
Friends Together, LLC 2001 - 2007
Progressive Insurance May 1998 - March 2004
Skills
Training, Call Center, User Experience, Team Leadership, Mobile Devices, Teaching, CRM, Leadership, Coaching, Social Networking, Peer Tutoring, Academic Tutoring, Lifelong Learning, Entrepreneurship, Social Media Marketing
Education
Anoka Ramsey Community College
Education/Mathematics
Normandale Community College 1990 — 1992
Computer Science
5 Star Specialty Programs January 2012 - Present
Insurance House June 2009 - January 2012
Insurance House January 2004 - May 2009
Progressive Insurance January 2001 - December 2003
Universal Insurance Company June 1997 - December 2000
Winston-Salem Police Department August 1994 - June 1997
Skills
Commercial Insurance, Legal Liability, Casualty, Inland Marine, Property & Casualty..., Litigation Management, Investigation
Education
Insurance Institute of America 2008 — 2011
CPCU, ASLI, AIC
Appalachian State University 1987 — 1991
BS
Great West Casualty Company September 2005 - Present
Progressive Insurance February 2005 - August 2005
Allstate Insurance June 2001 - February 2005
Maxim Healthcare Services November 2000 - May 2001
Skills
Liability, Coverage, Property & Casualty..., Investigation, Claims, Insurance, Insurance Claims, Casualty, General Liability, Commercial Lines, General Insurance, Claim, Legal Liability, Property Damage, Claims Handling, Subrogation, Claims Management, Workers Compensation, Liability Analysis, Commercial Insurance, Litigation Management, Private Investigations, Casualty Insurance, Management, Claim Investigation, Professional Liability, Health Insurance
Education
University of Idaho 1996 — 2000
BA, History
Arizona State University 1995 — 1996
USAA July 2015 - Present
USAA April 2015 - July 2015
USAA November 2013 - April 2015
USAA March 2013 - November 2013
The Hartford June 2007 - March 2013
Progressive Insurance June 2004 - June 2007
Skills
Auto Claims, Casualty Claims, Commercial Claims, Property Claims, Claims Investigations, Fraud Investigations, Arbitration, Policy Analysis, Coverage Issues, Medical Terminology, Claims Resolution, Negotiation, Settlement Agreements, Structured Settlements, Alternative Dispute..., Personal Injury..., Property & Casualty..., Commercial Insurance, Insurance Fraud, Insurance Law, Insurance Operations, Risk Management, Finance, Accounting, Financial Planning, Business Ethics, Leadership, Coaching & Mentoring
Education
Colorado State University-Global Campus
Master of Science (MS), Management
Arizona State University
Bachelor of Arts (BA), Communication Studies
Progressive Insurance July 2000 - Present
American Child Care January 1990 - July 2000
Skills
Training, Customer Service, Change Management, Direct Sales, Microsoft Word, Outlook, Behavioral Targeting, Team Building, Coaching, Sales, Insurance, Call Centers, Leadership, Time Management, Customer Retention, Management, Property
Education
Arizona State University 1982 — 1984
Bachelor of Education (B.Ed.), Early Childhood Education and Teaching
Scottsdale Community College 1980 — 1982
Progressive Insurance September 2014 - Present
Aaron's, Inc March 2013 - June 2014
Aeroflow Healthcare June 2012 - October 2012
Education
Appalachian State University 2005 — 2010
Bachelor of Science in Business Administration, Human Resource Management, International Business
Western Heritage Insurance Co. January 2014 - Present
AAA Northern California, Nevada & Utah Insurance Exchange April 2011 - January 2014
AAA Northern California, Nevada & Utah Insurance Exchange February 2007 - April 2011
Progressive Insurance March 1998 - February 2007
Skills
Pragmatic Marketing..., ITIL v3 Foundations..., P&C Insurance, IT Management, Insurance, P&L Responsibility, Call Center, Team Leadership, Leadership Development, Operations Management, Sales, Sales Management, Technology, Recruiting, Call center start-up, Project Management, Project Planning, Telecommunications, Customer Experience, Customer Retention, Customer Engagement, Net Promoter Score, Management, Marketing, Business Process..., Program Management, Performance Management, Employee Training, Workshop Facilitation, Cross-functional Team..., P&L Management, Sales Operations, Analysis, Call Centers, CRM, Direct Sales, Employee Engagement, Executive Management, Human Resources, Strategy, Time Management
Education
Arizona State University
Bachelor's degree
Arizona State University
Progressive Insurance August 2007 - February 2015
Skills
Research, Leadership, Customer Service, Nonprofits, Microsoft Office, Social Media, Community Outreach, Public Speaking, PowerPoint, Legal Research
Education
Arizona Summit School of Law 2014 — 2017
Juris Doctor, Family Law
Arizona State University 2010 — 2014
Bachelor's degree, Political Science and Government
Progressive Insurance August 2011 - Present
Progressive Insurance 2003 - 2011
Progressive Insurance 2000 - 2003
Education
Arizona State University 1993 — 1998
Bachelor of Science, Administrative Justice Studies
Progressive Insurance April 2015 - Present
Progressive Insurance August 2014 - Present
Progressive Insurance March 2013 - Present
Progressive Insurance September 2014 - May 2015
Skills
Restaurants, Restaurant Management, Food, Hospitality, Menu Development, Food Service, Food, Hospitality Management, P, Team Building, Fine Dining, Culinary Skills, Hospitality Industry, Management, Customer Satisfaction, Marketing, Customer Service, Sales
Education
Arizona State University 1997 — 2002
Hospitality Administration/Management
Farmers Insurance Group of Companies July 2014 - Present
State Farm Insurance March 2012 - June 2014
Repwest Insurance Company October 2007 - March 2012
Progressive Insurance May 2004 - October 2007
Skills
Sales, Marketing, Strategy, Training, Customer Retention, Insurance, Management, Contract Negotiation, Customer Service, Call Centers, Product Development, Online Advertising, Performance Management, Project Management, Customer Satisfaction, Team Building, Property & Casualty..., Life Insurance, Liability, Sales Management, Leadership
Education
Northern Arizona University
Bachelor of Arts (B.A.), Organizational Communications
Arizona State University
Associate's degree, Business Administration and Management
Boston Latin Academy
Pamplin Historical Park & The National Museum of the Civil War Soldier May 2015 - Present
Kentucky Historical Society April 2009 - Present
Pamplin Historical Park and the National Museum of the Civil War Soldier February 2006 - December 2008
Pamplin Historical Park and the National Museum of the Civil War Soldier February 2006 - December 2006
Appalachian State University August 2003 - May 2005
The Stonewall Jackson House May 2004 - August 2004
Progressive Insurance November 1998 - August 2002
Enterprise Rent-A-Car December 1992 - October 1998
Skills
History, Research, Teaching, Program Development, Museums, Museum Education, Historical Research, Cultural Heritage, American History, Museum Collections, Grant Writing, Public Speaking, Community Outreach, Historic Preservation, Curating
Education
Appalachian State University 2003 — 2005
M.A., Public History
East Tennessee State University 2000 — 2002
B.S., History
Milligan College 1988 — 1992
B.S., Communications
Sabre Holdings August 2013 - Present
Progressive Insurance September 2008 - July 2013
Assurant September 2007 - July 2008
Skills
Quality Center, Test Planning, QTP, Test Automation, Test Cases, Regression Testing, Software Quality..., Manual Testing, System Testing, User Acceptance Testing, Testing, SDLC, Test Management, Quality Assurance, Agile Methodologies
Education
Florida Institute of Technology 2011 — 2012
Black Box Software Testing Certification, Information Technology
Arizona State University 2006 — 2008
Master's degree, Computer Science
Thadomal Shahani Engineering College 2002 — 2006
Bachelor's degree, Information Technology
GoDaddy June 2014 - Present
GoDaddy February 2013 - June 2014
Progressive Insurance July 2001 - November 2012
HomePlace of America 1996 - 2001
Skills
Training, Customer Service, Change Management, Direct Sales, Microsoft Word, Outlook, P&C License, Call Centers, Insurance, Coaching, Interviews, Sales, Team Building
Education
Arizona State University 1981 — 1984
University of Arizona 1980 — 1981
Integra August 2011 - Present
Dish Network 2008 - 2011
FastQ Communications 2004 - 2008
Progressive Insurance 2004 - 2005
B2B Commerce Corporation 2002 - 2004
Skills
Sales Skills Training, Technical Training, Sales Management, Salesforce.com, Sales Operations, Direct Sales, Sales Process, Consultative Selling, Sandler Sales Training, Microsoft Office, Selling, Selling Skills, Sales, Telecommunications, Marketing, Account Management, Customer Satisfaction, Solution Selling, Customer Retention, Managed Services, MPLS, Carrier Ethernet, TDM, VoIP, SIP Voice Communications, Training, B2B, Business Development, CRM, Employee Training, Enterprise Software, Management, Networking, Recruiting, Unified Communications, Call Centers, Sales Presentations, Co-location, Cold Calling, Ethernet, Telephony, Wireless, Strategic Partnerships, Channel Partners, Program Management, Customer Experience, Lead Generation, SaaS
Education
Arizona State University
Interpersonal Communication
Centennial High School
Honor Studies, Visual and Performing Arts
McKesson February 2014 - Present
Goby 2012 - 2013
Progressive Insurance 2003 - 2011
Skills
Management, Employee Training, Strategic Planning, Recruiting, Process Improvement, Nonprofits, Marketing, Sustainability, Customer Service, Customer Satisfaction, Interviews, Real Estate, Consulting, Portfolio Management, Social Services, Green Building, LEED, Energy Audits, Microsoft Excel, Project Management, Negotiation
Education
Arizona State University 1998 — 2003
Bachelor's degree, Economics
State Farm May 2014 - Present
Progressive Insurance November 2012 - May 2014
Phoenix Zoo October 2010 - November 2012
Skills
Computer Proficiency, Customer Service, Call Centers, People Skills, Direct Sales, Typing, Data Entry, Customer Retention, Customer Satisfaction, Customer Engagement, Customer Relations, Time Management, Time & Attendance
Education
Arizona State University 2010 — 2011
Electrical and Electronics Engineering
Desert Vista High School 2007 — 2010
High School Diploma
Progressive Insurance August 2014 - Present
Interactive Sites September 2013 - May 2014
Apple May 2009 - September 2013
Starbucks December 2011 - April 2012
REI March 2008 - September 2009
Skills
iWork, OS X, iLife, Mac, Keynote, Retail, iPhone, Mac OS, Inventory Management, Final Cut Pro, Customer Service, iOS, Visual Merchandising, Inventory Control, Social Media, Merchandising, Social Networking, Facebook, iPod, Sales, Retail Sales, Action Oriented, iPad, Customer Experience, Driving Results, Hospitality, Time Management, Account Management, Microsoft Office, Teamwork, iPhoto, Tumblr, Outlook, iTunes, CRM, Project Management
Education
Arizona State University 2008 — 2012
Bachelor of Arts (BA), Communication, General
Paradise Valley Community College 2007 — 2008
Communication, General
Brady Corporation August 2013 - Present
Brady People ID November 2010 - August 2013
Brady People ID 2009 - April 2010
Progressive Insurance July 2004 - May 2009
Skills
Direct Marketing, Marketing Strategy, Marketing, B2B, Account Management, Business Development, Pricing, Sales Management, Product Marketing, Marketing Communications, Email Marketing, Process Improvement, Sales, Direct Mail, New Business Development, Strategy, Sales Operations, Cross-functional Team...
Education
Arizona State University 2004 — 2009
Bachelor of Arts (B.A.), Design Management
Genworth Financial May 2012 - Present
Genworth Financial June 2008 - May 2012
Progressive Insurance April 2005 - June 2008
Skills
Salesforce.com..., Real Estate License, Claims Handling, Adjusters, Process Improvement, Business Analysis, Salesforce.com, Data Analysis, Insurance, Microsoft Excel, CRM, Business Process, Analytics, Call Centers
Education
Appalachian State University 2000 — 2003
Bachelor of Business Administration (BBA), Business Administration and Management, General
Occidental Chemical Corp (OXY) February 2012 - Present
Tandemloc Inc. February 2008 - January 2012
Dermatology Associates of Coastal Carolina June 2007 - February 2008
Progressive Insurance May 2006 - June 2007
Appalachian State University August 2005 - May 2006
Appalachian State University August 2002 - May 2006
Rydell Music September 2004 - June 2005
The Shopper June 2002 - August 2004
Skills
Supply Chain Management, Strategic Sourcing, Supplier Evaluation, Data Analysis, PowerPoint, Research, Windows, Inventory Management, Purchasing, Logistics, Negotiation, Contract Management, SAP, Management, Customer Service, Sourcing, Procurement
Education
Appalachian State University 2002 — 2006
BSBA
Meadowbrook Insurance Group, Inc. June 2015 - Present
Meadowbrook Insurance Group/Century Insurance Group January 2011 - Present
Meadowbrook Insurance Group/Century Insurance Group October 2008 - January 2011
O'Connor & Campbell 2008 - 2008
Meagher & Geer, P.L.L.P. 2006 - 2008
Hinshaw & Culbertson 2005 - 2006
Hinshaw & Culbertson May 2004 - August 2004
Notre Dame Law Library 2003 - 2003
Progressive Insurance 1999 - 2002
Skills
Personal Injury, Litigation Management, Litigation, Product Liability, Civil Litigation, Legal Research, Insurance, Claims Management, Claims Handling, Claims Resolution, Professional Liability, Defense Litigation, Negotiation, Mediation, Arbitration, Liability, Commercial Litigation, Insurance Adjusting, Legal Writing, Appeals, Claim, Pleadings, Property, Insurance Law, Torts, General Insurance
Education
University of Notre Dame Law School 2002 — 2005
J.D., Law
Arizona State University 1999 — 2001
Bachelor of Arts, English
Marcos de Niza High School 1993 — 1997
Progressive Insurance August 2007 - Present
Todays Staffing 2005 - 2007
Robert Half International 2004 - 2006
Coca-Cola Enterprises 2002 - 2004
Skills
Talent Acquisition, Full-cycle Recruiting, College Recruiting, Hiring, Technical Recruiting, Employee Relations, Talent Management, Onboarding
Education
Arizona State University 1996 — 2000
Bachelor of Arts (BA), Communication and Media Studies
Progressive Insurance March 2009 - Present
Progressive Insurance November 2006 - Present
Progressive Insurance November 2006 - March 2009
Lowe's Home Improvement August 2005 - November 2006
Lowe's of Brooklyn August 2005 - October 2006
Lowe's Call Center April 2004 - July 2005
Lowe's Home Improvement 2002 - 2005
Skills
Property & Casualty..., Liability, Insurance, Credit Information, State Reporting
Education
Cuyahoga Community College 2009 — 2013
Business Management
Appalachian State University 2000 — 2002
Education
Appalachian State University
Cuyahoga Community College
Business Management
Wilkes Community College
Delta Air Lines 2014 - Present
AT&T Mobility July 2011 - Present
Victoria's Secret April 2009 - September 2011
Progressive Insurance October 2006 - March 2009
Progressive Insurance October 2006 - March 2009
Arizona State University August 2004 - October 2006
Arizona State University January 2005 - June 2005
Skills
Time Management, Sales, Leadership, Training, Retail, Event Planning, Customer Service, Merchandising, Team Management, Software Documentation, Insurance, Program Management, Customer Satisfaction, Networking
Education
Arizona State University 2004 — 2009
Aerospace Engineering, Economics
Progressive Insurance March 2014 - Present
Progressive Insurance May 2013 - March 2014
Progressive Insurance October 2010 - April 2013
Progressive Insurance January 2009 - October 2010
University of Pittsburgh Swanson School of Engineering April 2008 - December 2008
University of Pittsburgh August 2007 - December 2008
Skills
Analytics, Analysis, Business Analysis, Data Analysis, Pricing, SAS, Insurance, Access, Microsoft Excel, SQL, Requirements Gathering, Process Improvement, Underwriting, SDLC, Product Development
Education
Arizona State University 2010 — 2013
Master of Engineering (MEng), Industrial Engineering
Arizona State University, W. P. Carey School of Business 2010 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
University of Pittsburgh 2004 — 2008
Bachelor of Engineering (B.Eng.), Industrial Engineering
University of Pittsburgh 2004 — 2008
Bachelor of Science (B.S.), Mathematics and Economics
Advisory Board Compa May 2012 - Present
Progressive Insurance July 2007 - May 2012
Qualcomm Inc May 2006 - August 2006
Arizona State University January 2006 - May 2006
Skills
C#, Microsoft SQL Server, Agile Methodologies, .NET, Object Oriented Design, Product Development, Product Management, REST, SQL, Design Patterns, SOA, UML, Databases, C#.Net, SQL Server, Scrum, Team Foundation Server, Windows Server 2008, RabbitMQ, Git, ETL, MicroStrategy, TFS, XML, Software Development
Education
University of Colorado at Colorado Springs 2011 — 2013
Masters, Business Administration
Arizona State University 2005 — 2007
Masters, Computer Science
University of Mumbai 2001 — 2005
Bachelors, Computer Engineering
Progressive Insurance July 2015 - Present
Transamerica October 2014 - Present
Integrity Real Estate North East Md August 2010 - February 2015
Nationwide Insurance June 2011 - September 2012
State Farm Insurance January 2009 - December 2010
Coldwell Banker Stevens January 2000 - October 2007
Skills
Sales, New Home Sales, Sellers, First Time Home Buyers, Investment Properties, Foreclosures, Short Sales, Condos, Relocation, Property Management, Banking, Strategic Financial..., Life & Health Insurance..., Property and Casualty..., Long Term Care Insurance, Financial Planning
Education
Prince George's Community College 1995 — 1996
Foreign Languages
Anne Arundel Community College 1983 — 1985
Health Science
Grace School District November 2007 - January 2009
U.S. Army September 2005 - April 2006
Progressive Insurance June 2004 - February 2005
Easter Seals of Arizona August 2003 - February 2004
Education
Arizona State University
Bachelor's degree, Spanish
Capella University
Masters, Business Administration; Finance
Progressive Insurance February 1999 - Present
Phoenix Flower Shops February 1998 - February 1999
Roney & Co. August 1995 - July 1997
Skills
Property & Casualty..., Insurance, Claim, Insurance Claims, Liability, Arbitration, Injury, Florist, Property Damage, Casualty, Legal Liability, Liability Analysis, Claim Investigation, Claims Resolution, General Insurance, Claims Handling, Underwriting, Accident, Training, Team Building, Casualty Insurance
Education
Arizona State University 1997 — 2001
Bachelor's degree, Journalism/English
Progressive Insurance February 2014 - Present
Progressive Insurance December 2011 - February 2014
USAA July 2007 - November 2011
Starbucks October 2005 - October 2006
Arizona Diamondbacks April 2004 - September 2004
Skills
Microsoft Office, Sales, Leadership, Social Media, Event Planning, Customer Service
Education
Arizona State University 1999 — 2004
Bachelor's Degree, Business and Communication
Saguaro Claims Services October 2009 - Present
Progressive Insurance 2009 - 2009
Progressive Insurance 2007 - 2009
Progressive Insurance 2005 - 2007
Progressive Insurance 2001 - 2005
Progressive Insurance 1991 - 1998
Big O Tires 1988 - 1991
Skills
Claims, Customer Service, Motorcycle, Vehicles, Adjusting, Claim, Commercial Vehicle, Automotive Repair, Adjustments, Liability, Management, Negotiation, Operations Management, Sales, Legal Liability, Leadership, Property Damage, Team Building, Training, Commercial Insurance, Casualty, Commercial Lines, Insurance, Property, Quality Assurance, Property, Claims Management, Parts, Casualty Insurance
Education
Arizona State University 1986 — 1987
BS, Business Management
Mesa High School 1979 — 1980
Vidor High School 1978 — 1980
Ohio University August 2013 - Present
University of North Carolina at Charlotte 2011 - 2013
Progressive Insurance 2007 - 2009
Skills
Communication, Higher Education, Qualitative Research, Interdisciplinary...
Education
University of North Carolina at Charlotte 2011 — 2013
Master of Arts (M.A.), Communication Studies
Appalachian State University 2003 — 2007
BS, Communication
State Farm July 2014 - June 2015
Sentry Insurance 2007 - 2011
Progressive Insurance 2004 - 2007
Skills
Writing, Negotiation, Investigation, Inspection, Customer Service, Creative Writing, Creative Problem Solving, Microsoft Word, Research, Sports, Typing, Insurance
Education
Southern New Hampshire University 2013 — 2015
Master of Arts (MA), English and Creative Writing
Arizona State University 2011 — 2013
Bachelor of Arts (BA), English Language and Literature, General
Bellevue University 2003 — 2004
Bachelor's degree, E-Commerce/Electronic Commerce
JPMorgan Chase July 2014 - Present
HSBC Securities June 2010 - July 2014
Accenture August 2006 - May 2010
Randomwalk April 2006 - August 2006
Progressive Insurance April 2004 - March 2006
Mastech February 1998 - February 2004
KB Toys 1998 - 2004
IIS Infotech August 1996 - February 1998
Skills
XML, Microsoft SQL Server, C#, SQL, .NET, ASP.NET, WCF, UML, Oracle, Business Analysis, Capital Markets, Software Development
Education
Anna University 1992 — 1994
M.Tech, Technology
University of Calcutta 1987 — 1991
Taki House 1975 — 1987
Navy Federal Credit Union April 2015 - Present
Nielsen June 2013 - April 2015
Travelers August 2012 - June 2013
Progressive Insurance July 2011 - August 2012
Skills
Operations Research, Predictive Modeling, Analytics, Statistical Modeling, Data Mining, SAS, Optimization, SQL, Visual Basic, Simulations, Matlab, Design of Experiments, CPLEX, AIMMS, AnyLogic, Arena Simulation..., VBA, R, Statistics, Minitab, SAS programming, Data Analysis, SAS Programming, C, Java, LaTeX, Mathematical Modeling, Research, Algorithms, Business Intelligence, Predictive Analytics, C
Education
Arizona State University 2006 — 2011
PhD, Industrial Engineering
Tsinghua University 2002 — 2006
BS, Industrial Engineering
AT&T August 2013 - Present
AT&T January 2013 - Present
AT&T June 2011 - January 2013
International Academy of Design and Technology October 2010 - July 2011
AT&T May 2010 - August 2010
Law office of Jack Nelson, PC January 2010 - April 2010
Progressive Insurance May 2005 - March 2009
Skills
negotiations, Project Coordination, Contract Writing, Insurance, Contract Management, Time Management, Customer Service, Interpersonal..., Legal Writing, Legal Research, Mediation, Contract Negotiation, Research, Corporate Law, Negotiation, Leadership, Management, Analysis, Policy, Project Management, Intellectual Property, Training, Public Speaking, Strategic Planning, Team Building, Team Leadership, Process Improvement, Sales, PowerPoint, Conflict Resolution, Leadership Development, Business Planning, Strategy, Business Development, Telecommunications, Vendor Management, Business Analysis, Business Strategy, Coaching, Collaborative Innovation, Outlook, Creativity, Commercial Litigation, Licensing, Start-ups, Program Management, Government, Strategic Partnerships, Risk Management
Education
St. Mary's University School of Law 2009 — 2011
JD, Law
Western International University 2005 — 2008
Masters of Business Administration, Management, 2008
Arizona State University 2002 — 2004
BAS, Political Science and Communications
Chaparral High School 1996 — 2000
Progressive Insurance January 2013 - Present
Progressive Insurance September 2007 - December 2012
24 Hour Fitness September 2006 - May 2007
Lent Mechanical LLC July 2005 - July 2006
Skills
Process Management, Bidding, Direct Sales, Risk Management, Customer Service, Estimating, Auto Damage Estimating, Marketing Management
Education
Arizona State University 2009 — 2011
MBA, Management
University of Oregon 2001 — 2005
BS, Political Science
Aloha High School
American Family Insurance December 2012 - Present
Esurance January 2012 - November 2012
Farm Bureau Financial Services July 2011 - January 2012
Progressive Insurance May 2001 - June 2011
Education
Arizona State University
OneSource Virtual July 2015 - Present
Progressive Insurance April 2015 - July 2015
Randstad Technologies US October 2013 - July 2015
Bank of America October 2013 - March 2015
Vanguard October 2010 - September 2013
UST Global INC August 2008 - September 2013
H&R Block September 2007 - May 2009
Jeevan Technologies Inc September 2007 - August 2008
Jeevan Technologies Inc May 2004 - September 2007
Skills
WCF, Web Services, ASP.NET, Agile Methodologies, LINQ, Silverlight, SQL, .NET, jQuery, AJAX, C#, ADO.NET, SOA, VB.NET, WPF, ASP.NET MVC, MVVM, ASP.NET Web API, WebSphere MQ, Oracle, GoldenGate, WebSphere Message Broker, SSIS
Education
Annamalai University 2001 — 2004
Master of Computer Applications (MCA), Computer Application
Pondicherry University 1998 — 2001
Bachelor of computer Application, Computer Application
The Advisory Board Company June 2014 - Present
The Advisory Board Company September 2012 - June 2014
The Advisory Board Company December 2011 - September 2012
Progressive Insurance June 2008 - December 2011
Arizona State University November 2006 - May 2008
Skills
Data Mining, Microsoft SQL Server, XML, Business Analysis, Distributed Systems, Software Development, SQL, C#, Databases, Business Intelligence, .NET, Web Services, JavaScript
Education
Arizona State University 2006 — 2008
MS, Computer Science
Progressive Insurance March 2015 - Present
North Carolina Grange Mutual Insurance Company January 2012 - Present
Insurance Service Center September 2005 - Present
Graduate Theological Union August 2002 - May 2005
Appalachian State University January 2000 - May 2002
Skills
Insurance, Commercial Insurance, General Liability, Workers Compensation, Commercial Property, Homeowners Insuarnce, Auto Insurance, Life Insurance, Annuities
Education
Graduate Theological Union 2002 — 2004
Master of Arts, Biblical Languages
Appalachian State University 1998 — 2002
Bachelor of Science, Philosophy/Religion
Progressive Insurance February 2015 - Present
Skills
Microsoft Office, Microsoft Excel, Leadership, PowerPoint, Microsoft Word, Management, Organizational..., Training, Research, Customer Service, Teaching, English, Windows, Outlook
Education
Appalachian State University
Bachelor of Science (B.S.), Psychology
Appalachian State University
Bachelor of Science (B.S.), Psychology
Hummingbird Acupuncture October 2014 - Present
Sally Rappeport, LAc September 2013 - July 2014
Progressive Insurance March 2007 - July 2011
Skills
Microsoft Excel, PowerPoint, Wellness, Public Speaking, Research, Event Planning, Nutrition, Social Media, Sales, Editing, Customer Service, Marketing, Holistic Health, Healthcare, Healing, Stress Management, Treatment, Pain Management, Alternative Medicine, Acupuncture, Chinese Herbal Medicine, Wellbeing
Education
Pacific College of Oriental Medicine 2010 — 2014
Master's degree, Traditional Chinese Medicine and Chinese Herbology
Arizona State University 2002 — 2005
Bachelor of Science (B.S.), Biology, General
Saguaro High School 1999 — 2001
HS Diploma
CCHS 1997 — 1999
Progressive Insurance May 2013 - Present
Pizza Hut October 2000 - May 2013
Education
Pima Medical Institute-Mesa 2011 — 2012
Medical/Clinical Assistant
Arizona State University 2004 — 2007
Bachelor's Degree, Theater Design and Production
Cooper & Rueter L.L.P. November 2013 - Present
Progressive Insurance April 2005 - November 2013
Law Office of Michael G. Tafoya May 2012 - September 2013
Crosswoods Indoor Golf 2009 - 2010
Skills
Insurance, Westlaw, Customer Service, Legal Research, Legal Writing, Call Centers, Microsoft Office, Lexis, Time Management, PowerPoint, Outlook, Public Speaking, Microsoft Word, Training, Microsoft Excel, Social Media, Online Research, Leadership, Editing, LexisNexis
Education
Phoenix School of Law 2010 — 2012
Doctor of Law (J.D.)
Arizona State University 2003 — 2007
Bachelor of Arts (B.A.), Journalism
Esurance December 2012 - Present
Allstate November 2009 - December 2012
Progressive Insurance May 2003 - May 2009
Skills
Property Damage, Claim, Fraud, Litigation Management, Commercial Insurance, Commercial Lines, Liability, Health Insurance, Insurance, Underwriting, Property Claims, Process Improvement, Call Center, Claims Management, Property & Casualty..., Casualty, Umbrella Insurance, Employee Benefits
Education
Arizona State University 1999 — 2003
Business, Interdisciplinary Studies
Montana State University July 2010 - June 2012
BioScience Laboratories September 2009 - June 2010
BioScience Laboratories September 2008 - June 2010
Amgen September 2006 - April 2008
Amgen December 2003 - September 2006
Progressive Insurance January 2003 - December 2003
University of California, Santa Barbara May 2002 - December 2002
Skills
Sop, Drug Development, Pharmacokinetics, Drug Metabolism, Neuroscience, Laboratory, Pharmacodynamics, ADME, Histology, Research, IND, Biotechnology, Analysis, Drug Discovery, Microbiology, In Vivo, Animal Models, HPLC, Pharmaceutical Industry, Data Analysis, Clinical Research, Science, Lifesciences, GLP, ELISA, Immunology, Aseptic Technique, Clinical Trials, In Vitro, Troubleshooting, Clinical Development, FDA
Education
University of California, Santa Barbara 2000 — 2002
BS, Biopsychology, Neuroscience
Arizona State University 1996 — 1998
Biology, Psychology
Progressive Insurance January 2014 - Present
MarketSource Inc. May 2012 - August 2013
Wireless Verizon Wireless Premium Retailer October 2010 - November 2011
Wireless Revolution (Sprint Preferred Retailer) July 2010 - October 2010
Executive Cellular Phones April 2009 - May 2010
RadioShack February 2007 - January 2009
SoccerZone August 1999 - October 2006
Skills
Small Business..., Leadership Development, Training & Development, Mobile Communications, Team Leadership, Visual Merchandising, Merchandising, Retail Management, New Business Development, Sales Management, Profitability, Technology Evaluation, Technology Training, Strategic Planning, Solution Selling, Mobile Solutions, Turnaround Specialist, Customer Relations, Customer Loyalty, Marketing Strategy, Internal Communications, Community Marketing, Supervisory Skills, Mobile Services, Service Level Management, Service Level Agreements, Customer Service, Store Management, Performance Management, Profit, Account Management, Sales, Team Building, Employee Training, Operations Management, Retail, Coaching
Education
Davenport University 2002 — 2005
Bachelor of Business Administration (BBA), Marketing
Michigan State University 2013 — 2014
Masters Certificate, Strategic Change Management
Aquinas College 2000 — 2002
Prudential Relocation February 2005 - June 2009
Progressive Insurance June 2004 - February 2005
Prudential Insurance May 1999 - August 2003
Education
University of Phoenix 2000 — 2002
MBA, Business Administration
Arizona State University 1996 — 1998
B.A., Political Science
SECU January 2012 - Present
SECU March 2011 - December 2011
SECU June 2010 - March 2011
SECU February 2009 - June 2010
SECU February 2008 - February 2009
Progressive Insurance July 2004 - October 2007
Skills
Financial Services, Mortgage Lending, Banking, Credit, Insurance, Loans, Call Centers, Consumer Lending, Customer Service, Retail Banking, Underwriting, Risk Management, Customer Satisfaction, Credit Analysis, Financial Analysis, Credit Cards, Lines Of Credit, Deposits, Residential Mortgages, Life Insurance, Mortgage Banking, Loan Origination, Customer Experience, Training, Coaching, Team Building, Debit Cards, Loan Servicing, Credit Risk, Management, Cross Selling, Finance, Leadership, Relationship Management, Microsoft Office
Education
Appalachian State University 2000 — 2004
Bachelor of Science (BS), Applied Mathematics
Farm Bureau Financial Services March 2010 - Present
Nationwide Insurance 2004 - 2010
Progressive Insurance January 2000 - December 2004
Farmers Insurance 1995 - 2000
DENVER COLORADO 1985 - 1995
Skills
Claim, Liability, Property & Casualty..., Claims Management, Insurance, Subrogation, Private Investigations, Fraud, Surveillance, Workers Compensation, Fire Investigation, Criminal Investigations, Criminal Justice, Property Damage, Criminal Law, Enforcement, Claims Investigations, Policy, FCLS,CIFI,PI, CERTIFIED..., Outstanding..., Background Checks, Investigation, Accident, Personal Injury, Claim Investigation, Commercial Lines, Interviews, Legal Liability, Litigation Management, Casualty, Claims Handling, Liability Analysis, Property Claims, Claims Resolution, Courts, Professional Liability, Adjustments, Evidence, CPCU, Trials, Law Enforcement
Education
Metropolitan State University of Denver 1992 — 1993
Bachelor of Science, Criminology and Criminal Justice with a Minor in Human Management
Arapahoe Community College 1990 — 1991
Associate of Science, Criminal Justice/Law Enforcement Administration
Higley Unified School District July 2007 - Present
Progressive Insurance 1999 - 2006
Skills
Classroom, Classroom Management, Differentiated..., Educational Leadership, Educational Technology, Lesson Planning, Literacy
Education
Arizona State University 2005 — 2007
Bachelor of Arts (B.A.), Elementary Education and Teaching
Northern Arizona University
Master's degree, Educational Leadership and Administration, General
SAIF Corporation June 2015 - Present
SAIF Corporation June 2015 - Present
SAIF Corporation October 2014 - June 2015
COUNTRY Financial® April 2013 - October 2014
AIX Group November 2011 - April 2012
Progressive Insurance July 2007 - September 2011
Sentry Insurance April 2006 - February 2007
Skills
Claims Handling, Insurance, Claims Management, Claims Resolution, Auto Claims, Bodily Injury Claims, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Dashboard, Internet Explorer, Google Chrome, Multi Tasking, Time Management, Learning Quickly, Team Building, Teamwork, Team-oriented, Reliability, Hardwork, 10 Key, 10 Key Touch, Dependable Team Player, Claim, Customer Service, Workers Compensation, Commercial Insurance, Property, Underwriting, General Insurance, Subrogation, Casualty Insurance, Training, Sales, Liability
Education
Arizona State University 2000 — 2005
Bachelor of Arts (B.A.), Psychology
Phreedom Technologies November 2014 - Present
HealthConnect August 2013 - October 2014
Solid Insurance Group of Arizona, LLC. 2005 - 2013
Progressive Insurance 2000 - 2005
Skills
Sales Management, Direct Sales, Sales Process, Product Marketing, Marketing Management, Marketing Strategy, Organizational..., Team Leadership, Strategic Planning, Start-ups, Staff Development, Marketing Communications, Advertising, Business Development, Organizational..., Sales Growth, Sales, Management, Coaching
Education
University of Phoenix 2003 — 2005
Bachelor of Science (B.Sc.), Business Marketing
Chandler/Gilbert Community College 2000 — 2003
Associate's of Arts, Business/Commerce, General
Arizona State University
Business
Pacific Elite Collision Centers January 2015 - Present
Caliber Collision Centers February 2014 - September 2014
Progressive Insurance February 2003 - January 2014
Capital Appraisal Services September 1993 - February 2003
Hutcheson Body Works August 1989 - September 1993
Mercury Insurance August 1986 - August 1989
Skills
Training, Performance Management, Management, Human Resources, Employee Relations, Strategy, Insurance, Coaching, Software Documentation, Claim, Data Analysis, Customer Service, Hiring, Property Damage, Claims Management, Sales, Leadership
Education
Orange Coast College
Fullerton College
Arizona Automotive Institute 1978 — 1979
General Automotive Mechanics, 3.75
University of South Florida August 2015 - Present
University of South Florida April 2011 - Present
HPCareer.net October 2008 - December 2011
Independent Contractor 2003 - 2011
University of South Florida 2007 - 2009
MediFit Corporate Services June 2005 - August 2007
Harris HealthTrends 2002 - 2004
Progressive Insurance 1998 - 2000
Skills
Health Promotion, Public Health, Wellness, Exercise Physiology, Social Media, Healthcare, Program Development, Health Education, Prevention, Fitness, Public Speaking, Staff Development, Teaching, Fitness Training, Clinical Research, Cpr Certified, Higher Education, Employee Wellness, Yoga, Program Evaluation, Strength Training, Community Outreach, Grant Writing, Personal Training
Education
Arizona State University 1996 — 1998
M.S., Exercise Science
University of Nebraska-Lincoln 1991 — 1995
Bachelor's, Psychology/Health & P.E.
Emami Ltd - Leader in the Indian FMCG industry June 2015 - July 2015
Leverage Capital Partners May 2015 - July 2015
Progressive Insurance May 2014 - May 2015
Progressive Insurance June 2011 - May 2014
Progressive Insurance March 2011 - June 2011
Progressive Insurance March 2009 - February 2011
Skills
Valuation, Financial Modeling, Mobile Technology, Investment Management, Information Technology, Testing, Test Automation, SQL, Quality Assurance, C#, Microsoft SQL Server, SDLC, Software Development, Agile Methodologies, Requirements Analysis, XML, Test Planning, Visual Studio, Claims Management, Mobile Devices, Databases, Software Quality..., Insurance, ASP.NET, CSS, Analytics, Business Analysis, Business Planning, Internal/External..., Business Intelligence, Consulting, Business Strategy, Software Design, Quality Center, TFS, Process Improvement, Web Services, .NET, jQuery, Microsoft Technologies, Leadership, Management, Strategy, Data Analysis
Education
UCLA Anderson School of Management 2015 — 2017
Master of Business Administration (M.B.A.)
Arizona State University 2005 — 2008
B.S.E, Computer Systems Engineering at Arizona State University, Networking, Software development, Distributed Systems, Databases
Brand Ambassdor September 2014 - Present
Encore Nationwide January 2008 - Present
Progressive Insurance January 2013 - December 2013
LA Fitness November 2006 - January 2008
Skills
Customer Service, Social Networking, Event Planning, Social Media Marketing, Social Media, Marketing, Event Management, Marketing Communications, Public Relations, Facebook, Claims, Claims Management, Auto Claims, Claims Resolution, Property & Casualty..., Operations Management, Healthcare, Fitness, Nutrition, Sports Medicine, Time Management, Advertising
Education
Arizona State University 2007 — 2012
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Beechbrook August 2013 - Present
Cornerstone of Hope March 2013 - Present
Progressive Insurance May 2007 - August 2013
NCBH Hospital June 2012 - March 2013
Oriana House, Inc. October 2011 - June 2012
Skills
Chemical Dependency, Psychiatric Inpatient..., Mental Health Counseling, Group Therapy, Mental Health
Education
Argosy University 2014 — 2020
Doctor of Education (EdD), Counseling Psychology
Ashland University 2010 — 2013
Masters Clinical Counseling, Mental Health Counseling/Counselor
Concordia College-New York
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
University of Advancing Technology August 2014 - Present
Progressive Insurance November 2012 - August 2014
South University April 2011 - October 2012
Southwest College of Naturopathic Medicine August 2006 - April 2011
ATI Enterprises February 1998 - August 2006
Skills
Admissions, Admissions Counseling, Higher Education..., CampusVue, Campus Management, Jenzabar, Personal lines Auto..., Student Affairs, Higher Education, Management, Adult Education, Recruiting, Enrollment Management, Healthcare, Student Development, Research, Leadership Development, Health Education, Retaining Customers, Career Counseling, Student Recruiting, Resume Writing, Higher Education..., Student Financial Aid, Wellness
Education
Argosy University Phoenix 2009 — 2013
BA, Psychology
Argosy University-Phoenix 2009 — 2013
Bachelor of Arts (BA), Psychology
Progressive Insurance 2008 - 2014
Redflex Traffic Systems October 2002 - May 2007
Skills
Microsoft Office, Lotus Notes, SharePoint, Automotive Repair, Negotiation, Property Damage, Claims Management, Property Claims, Auto Claims, Expert Witness, Field Operations, Subrogation, Process Improvement, Management, Leadership, Customer Service, Claim
Education
Arizona State University
Bachelor of Science (BS), Business/Urban Policy
Northern Illinois University
AIG October 2010 - Present
SC Insurance Center 2008 - 2010
Zurich North America 2006 - 2008
Progressive Insurance January 1999 - October 2006
Cincinnati Financial Corporation 1994 - 1999
Skills
Underwriting, Commercial Insurance, Property & Casualty..., Casualty, General Insurance, Insurance, Excess, Casualty Insurance, Liability, Brokers, Umbrella Insurance, Commercial Lines, Workers Compensation, Liability Analysis, Inland Marine, Claim, Employment Practices..., Product Marketing, Marketing Strategy, Marketing Communications, Sports Coaching, Leadership, Coaching Baseball, Subrogation, Insurance Brokerage, Life Insurance, Health Insurance, Captives, Disability Insurance, Term Life Insurance, Accident, CPCU, Property Claims, Property Damage, Team Leadership, Leadership Development, Cross-functional Team...
Education
University of Tennessee at Martin 1990 — 1992
Bachelor's degree, Public Administration
Aquinas College 1988 — 1990
Associate's degree, Business Administration and Management, General
Farmers Insurance March 2006 - Present
AIG March 2006 - September 2008
Progressive Insurance January 2003 - March 2006
The Home Depot 2000 - 2003
The Hartford Courant 1998 - 2000
Skills
Training, Insurance, Claim, Liability
Education
Arizona State University 1991 — 1993
BA, Communication
Progressive Insurance December 2014 - Present
Progressive Insurance June 2012 - Present
Apollo Group November 2009 - June 2012
Skills
Customer Service, Financial Analysis, Mathematics, Computer Proficiency, Accounting, Account Management, Accounts Receivable, Multi Tasking, Microsoft Office, Communication, Leadership, Analytics, Microsoft Excel, PowerPoint, Sports, SQL
Education
University of Phoenix 2010 — 2011
Master of Business Administration (M.B.A.)
Arizona State University 2007 — 2008
Bachelor of Science (B.S.), Mathematics
Westview High School 1999 — 2003
ASU Alumni Law Group March 2014 - Present
SagePoint Financial January 2014 - March 2014
Work Life Policy Unit, Civil Justice Clinic ASU January 2013 - May 2013
United States District Court for District of Arizona June 2012 - August 2012
American Civil Liberties Union of Arizona June 2011 - August 2011
Arizona Attorney General’s Office, Executive Office January 2009 - July 2010
Progressive Insurance November 2006 - July 2010
Arizona Attorney General’s Office, Executive Office January 2008 - May 2008
Skills
Microsoft Office, Legal Writing, PowerPoint, Microsoft Excel, Research, Customer Service, Microsoft Word, Public Speaking, Legal Research, Westlaw, Policy, Outlook
Education
ASU Sandra Day O'Connor College of Law 2010 — 2013
Doctor of Law (JD)
Arizona State University 2004 — 2008
Bachelor of Arts (BA), English Language and Literature, General, Cum Laude
Progressive Insurance 2012 - Present
Arizona State University January 2012 - May 2012
Orange Tree Golf Resort April 2008 - August 2009
Skills
Customer Satisfaction, PowerPoint, Microsoft Office, Customer Service, Leadership, Outlook, Social Media Marketing, Microsoft Excel, Public Speaking, Time Management
Education
Arizona State University 2010 — 2012
Bachelor of Arts (B.A.), Psychology
University of Arizona 2009 — 2009
Psychology
chaparral
Xactware 2014 - Present
Crawford & Company 2014 - 2014
State of Utah 2011 - 2013
State of Idaho 2010 - 2011
Chubb Insurance 2000 - 2008
GEICO 1998 - 2000
Progressive Insurance 1996 - 1998
Skills
Insurance, Training, Commercial Insurance, Management, Claims Management, Risk Management, Project Management, Property & Casualty..., Claim, Data Analysis, Xactimate, Loss Control, Claims Handling, Project Coordination, Personal Lines Appraisal, Insurance Sales, Life & Health Insurance, Property & Casualty..., Analysis, Coaching, Budgets, Marketing, Strategic Planning, Underwriting, Leadership
Education
Arizona State University
Brigham Young University
Salt Lake Community College
Associate's degree, Energy Management, 3.7 GPA
The Thomson Group (TTG) April 2013 - Present
H&R Block October 2013 - April 2014
Blue Cross Blue Shield of Arizona March 2007 - April 2013
Ford Insurance Schools March 2005 - April 2007
Strategic Independent Agents Alliance March 2003 - March 2005
CIGNA Insurance, Star HRG March 2000 - 2003
Progressive Insurance 1995 - 2000
Skills
Disability Insurance, Medicare, Employee Benefits, Customer Service, Managed Care, Health Insurance, Marketing Communications, B2B, Insurance, Instructor-led Training, Management Consulting, Healthcare Consulting, Marketing, Sales, Healthcare, Strategic Planning, Management, Team Building, Life Insurance, Leadership, Account Management
Education
Arizona State University
Progressive Insurance July 2015 - Present
Liberty Mutual Insurance May 2012 - June 2015
AssuranceAmerica Insurance December 2008 - May 2012
Progressive Insurance December 2006 - December 2008
Progressive Insurance January 2004 - December 2006
Progressive Insurance September 2002 - January 2004
Skills
I am licensed in..., Microsoft Office, Customer Negotiations, Litigation, Claims Resolution, Insurance Claims, Time Management, Claims, Claim, Casualty, Claims Management, Insurance, Legal Liability, Liability, Litigation Management, Negotiation, Personal Injury, Property, Property Damage, Subrogation, Property & Casualty..., Property, Casualty Insurance
Education
Appalachian State University 1998 — 2002
Progressive Insurance January 2014 - Present
Progressive Insurance 2001 - January 2014
Progressive 1999 - 2002
Progressive 1986 - 1999
Skills
Training, Coaching, Sales, Insurance, Sales Operations, Selling Skills, Presentation Coaching, Sales Process, Management, Account Management, Instructional Design, Property & Casualty..., Customer Satisfaction, Selling, Direct Sales, Marketing, Strategy, Sales Presentations, Sales Skills Training, Customer Retention, Negotiation, B2B, Time Management, Cold Calling, Call Centers, Consultative Selling, General Insurance, Customer Service, Commercial Insurance, Sales Management, New Business Development, Team Building, Consulting, Casualty, Employee Training
Education
The University of New Mexico - Robert O. Anderson School of Management 1997 — 1998
MBA, Business
Arizona State University 1981 — 1984
Master of Science, Archaeology
City University of New York-Queens College 1975 — 1980
BA, Anthropology
Chubb June 2010 - Present
Verizon Wireless July 2009 - May 2010
Progressive Insurance April 1998 - August 2006
Skills
Insurance, Property & Casualty..., Claim, Underwriting, Risk Management, Commercial Insurance, Customer Service, Workers Compensation, Process Improvement, General Insurance, Business Analysis, Analysis, Strategic Planning, Microsoft Excel, Health Insurance, Management, Casualty, Leadership, Umbrella Insurance
Education
Arizona State University 2004 — 2008
BA, Philosophy
Mesa Community College 2000 — 2004
AA, General Studies
Halff Associates June 2014 - Present
Progressive Insurance September 2008 - June 2014
Arizona State University 2011 - 2014
US Airways October 2005 - September 2008
Robert Ashworth February 2003 - October 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Insurance, Customer Service, PowerPoint, Leadership, Customer Satisfaction, Time Management, Data Analysis, Training, Property, Sales, Customer Retention, Team Building, Telephone Skills, Teamwork, Customer Experience, Technical Writing, Critical Thinking, Coaching, Public Speaking, Negotiation, Social Media
Education
Arizona State University 2011 — 2014
Bachelor's Degree, Engineering emphasis on Civil/Land Development, 3.84
Mesa Community College 2009 — 2011
Associate's Degree, General Studies
RxNT January 2009 - Present
Lorillard November 2006 - December 2008
Progressive Insurance February 2004 - October 2006
Skills
Sales Management, Marketing Strategy, Sales, Customer Service, Business Development, Healthcare, Client Development, Problem Management, Account Management, Contract Negotiation, Microsoft Office, IT Operations, Remote Troubleshooting, Remote Testing, Salesforce.com, Social Media, Healthcare Information..., Direct Sales, EMR, EHR, Healthcare Consulting, Pharmaceutical Industry, Medical Devices, Digital Media, Practice Management, Hospitals, Health Information..., Product Launch, Healthcare Management, Medical Billing, Managed Care, HIPAA, B2B, Market Research, Revenue Cycle, Sales Process, Credentialing, SaaS, HL7, Selling, Customer Insight, Cold Calling, Leadership, Strategic Partnerships, Team Building, Applicant Tracking..., Management, Strategic Planning, Public Speaking, Training
Education
Towson University 1998 — 2002
Bachelor's Degree, Kinesiology and Exercise Science
Anne Arundel Community College 1996 — 1998
Associate of Arts and Sciences (A.A.S.), Kinesiology and Exercise Science
Esurance April 2012 - Present
Progressive Insurance June 2009 - April 2012
Mobile Discovery June 2009 - September 2009
Momentive Performance Materials February 2009 - May 2009
Cognizant Technology Solutions May 2007 - May 2008
Skills
SDLC, Requirements Analysis, QTP, Quality Center, Requirements Gathering, Business Analysis, SQL, User Acceptance Testing, Software Quality..., Testing, Test Planning, Agile Methodologies, IVR, Property & Casualty..., Claims Handling, Test Automation, Data Warehousing, Visio, XML, Business Intelligence, Databases, Microsoft SQL Server, Quality Assurance, Analysis, Test Cases, Manual Testing, Analytics, ETL, Regression Testing, Waterfall, System Testing, Cross-functional Team..., Business Requirements, Defect Tracking, Test Management, Test Strategy, Agile Project Management, Performance Testing, Software Project..., VBScript, TFS, Scrum, HP QTP, Selenium, HP Quality Center
Education
Weatherhead School of Management at Case Western Reserve University 2008 — 2009
Masters, Engineering and Management
Anna University 2003 — 2007
B.E, Electrical and Electronics
Ahobila Mutt Oriental 2001 — 2003
Higher Secondary, Physics, Chemistry, Mathematics, Computer Science
Vidyodaya Matriculation Academy 1993 — 2000
Synergis Education, Inc. June 2013 - Present
EDMC August 2012 - Present
Sogeti April 2011 - July 2012
Progressive Insurance March 2009 - April 2011
Arts Media and Engineering Lab, Arizona State University January 2008 - March 2009
Arizona State University August 2007 - December 2008
Arizona State University May 2008 - August 2008
Arizona State University August 2006 - May 2007
Skills
C++, Java, C, C#, XML, SQL, Linux, JavaScript, PHP, MySQL, Ruby on Rails, CSS
Education
Arizona State University 2007 — 2009
MS, Computer Science
Arizona State University 2004 — 2007
BS, Computer Science
Fidelity Investments May 2013 - Present
Progressive Insurance August 2007 - May 2013
Skills
SQL, C#, SDLC, .NET, XML, TFS, JavaScript, Software Development, Microsoft SQL Server, C++, Visual Studio, Stored Procedures, Web Services, ASP.NET, Databases, Database Design, PL/SQL, MVC, WCF, SSIS, Rhino Mocks, CSS, LINQ
Education
University of Toledo 2005 — 2007
Master of Science (M.S.), Computer Science
Anna University 2001 — 2005
Bachelor of Engineering, Computer Science
MAMHSS
Cleveland Clinic 2011 - 2013
Chelko Consulting Group 2006 - 2009
Progressive Insurance 2004 - 2006
Centers for Disease Control and Prevention 1998 - 2004
Skills
Health Promotion, Wellness, Public Policy, Public Health, Program Management, Health Education, Yoga, Health, Employee Wellness, Wellness Coaching, Healthcare, Prevention, Community Health, Fitness, Nutrition, Disease Management, Clinical Research, Corporations, Diabetes, Nutrition Education, Program Development
Education
Florida State University 1996 — 1998
MPA, Public Administration
Appalachian State University 1988 — 1992
BS, Business Administration
Ernst & Young June 2013 - Present
INVISION Inc. November 2012 - May 2013
Progressive Insurance February 2006 - November 2012
Arizona State University August 2003 - December 2005
Skills
TFS, C#, ASP.NET, VSS, .NET, ASP.NET MVC, Agile Methodologies, DB2, TDD, Web Services, XML, WPF, Microsoft SQL Server, Visual Studio, LINQ, IIS, SQL, AJAX, Project Management, Project Planning, Project Management Plan, Test Driven Development, SDLC, WCF, Object Oriented Design, SOA, SSRS, T-SQL
Education
Arizona State University 2003 — 2005
Master's degree, Computer Engineering
University of Madras 1999 — 2003
Bachelor's degree, Computer Science
Looking for My Next Position February 2012 - Present
Bechtel June 2010 - February 2012
Charles Schwab February 2007 - May 2009
California Casualty June 2006 - February 2007
Farm Bureau Financial Services September 2004 - July 2005
Progressive Insurance October 2003 - September 2004
Insight Enterprises September 1996 - February 2001
Skills
Financial Analysis, Customer Retention, Microsoft Excel, Microsoft Office, Call Center, Process Improvement, Insurance, Business Development, Customer Service, Analysis, Team Building
Education
Arizona State University 2002 — 2004
MBA
Arizona State University 1989 — 1995
B.A., Economics
TransUnion December 2014 - Present
TransUnion March 2012 - November 2014
Progressive Insurance July 2011 - March 2012
Progressive Insurance May 2008 - March 2012
Skills
Requirements Analysis, SQL, SDLC, Business Analysis, Agile Methodologies, Microsoft SQL Server, Web Services, Business Intelligence, Software Development, XML
Education
New Mexico State University 2006 — 2007
Master of Science (MS), Computer Science
Anna University 2001 — 2005
Bachelor of Engineering (BE), Computer Science
Progressive Insurance March 2007 - November 2007
Sprint July 2001 - January 2005
Skills
SDLC, Requirements Analysis, Requirements Gathering, Project Management, Requirements Management
Education
Arizona State University 1996 — 1998
BS, Computer Information Systems
Intel Corporation March 2011 - Present
Intel Corporation October 2012 - May 2013
Progressive Insurance June 2009 - March 2011
Arizona State University 2007 - 2009
Microsoft January 2007 - July 2007
Skills
C++, C, SQL, Prism, MEF, C#, WPF Development, Python, .NET, Visual Studio, Object Oriented Design, Software Engineering, Algorithms, Design Patterns, Distributed Systems
Education
Arizona State University 2007 — 2009
Master of Computer Science, Computer Science, 3.8
University College of Engineering, Osmania University 2003 — 2007
Bachelor of Engineering (B.E.), Computer Science and Engineering, 82%
Narayana Junior College 2001 — 2003
High School (11th & 12th Grade), Maths, Physics, Chemistry, 96.7%
Naagarjuna High School 1991 — 2001
School (1st - 10th Grade), 90.5%
Governor's Office of Information Technology January 2014 - Present
Colorado Department of Revenue January 2013 - January 2014
State of Arizona, Joint Legislative Budget Committee August 2002 - March 2004
Progressive Insurance September 1999 - August 2001
Avery Dennison Label and Packaging Materials 1999 - 1999
Skills
SPSS, Microsoft Office, Microsoft Excel, Microsoft Word, Spanish-speaking, Eviews, QuickBooks, Applied Econometrics, Forecasting, Policy, Program Management, Budgets, Econometrics, Leadership, Analysis, Data Analysis, Public Speaking, Nonprofits, Policy Analysis, Public Policy, Strategic Planning, Government
Education
Arizona State University 2002 — 2004
Master of Science (M.S.), Economics, 3.88
Claremont McKenna College 1995 — 1999
Bachelor of Arts (B.A.), Politics, Philosophy, and Economics, 3.47
USF October 2005 - Present
USF Alumni Association 2004 - Present
AchieveGlobal 1995 - 2002
Progressive Insurance 1990 - 1995
Skills
Strategic Planning, Marketing Strategy, Editing, Marketing
Education
Appalachian State University
Collective Bias September 2014 - Present
Brie Brie Blooms April 2012 - Present
Collective Bias September 2013 - September 2014
Prechool September 2012 - June 2014
Homeowners Association September 2012 - September 2013
Little Friends Playgroup July 2010 - June 2012
A Couple of Craft Addicts January 2011 - April 2012
Progressive Insurance August 2007 - February 2009
Progressive Insurance March 2006 - August 2007
Skills
Blogging, Social Media, Freelance Writing, Online Publishing, Social Media Marketing, Social Networking, Social Media Outreach, Recruiting, Teaching, WordPress, Brand Awareness, Early Childhood..., Early Childhood..., Photography, Disney, Reviews, Parenting, Resume Writing, DIY, Writing, Marketing, Creative Writing, Blogger, AP Style, Advertising, Brand Management, Content Development, Event Planning, Facebook, Media Relations, Public Relations, SEO, Storytelling, Web Content, Pinterest, Copywriting, Press Releases, Newsletters, Publishing, Interviews, Copy Editing, Content Strategy, Online Marketing, Online Advertising, Marketing Communications, Management, Content Management, Fashion, Editing, Applicant Tracking...
Education
Arizona State University 2000 — 2005
Bachelor of Arts (B.A.), Justice Studies/Psychology
Progressive Insurance August 2007 - Present
Progressive Insurance October 2008 - September 2010
Education
Arizona State University 1998 — 2004
BA, Sociology
Keck Medicine of USC July 2009 - April 2012
progressive insurance 2000 - 2007
Skills
Customer Service, Insurance, Sales Management, Customer Retention, Customer Satisfaction, Call Centers, Property, Sales, Marketing
Education
Arizona State University 2003 — 2005
Economics, Justice, German, Lao
Department of Veterans Affairs June 2013 - Present
FirstEnergy April 2012 - May 2013
KeyBank August 2010 - March 2012
Progressive Insurance February 2010 - July 2010
The Guardian Life Insurance Company of America July 2009 - October 2009
KeyCorp April 2003 - March 2009
Cyber Business Credit May 2000 - March 2003
Citi February 1999 - April 2000
Bell Laboratories October 1997 - January 1999
Skills
WebSphere Application..., Enterprise Architecture, Websphere, SDLC, SOA, IBM Certified, Business Process Design, Java Enterprise Edition, Document Management, FileNet, Software Project..., Hibernate, Web Services, Solution Architecture, Oracle, Weblogic, Requirements Gathering, Integration, Requirements Analysis, Agile Methodologies, PL/SQL, Unix, Microsoft SQL Server, Software Development, SQL
Education
PSG College of Technology 1990 — 1994
BE, Electrical and Electronics
Anna University
ME, Computer Science
Liberty Mutual Insurance October 2011 - Present
Liberty Mutual Insurance Company March 2010 - Present
American Independent Insurance Company February 2007 - February 2010
Progressive Insurance December 2004 - December 2007
Skills
Litigation, Claim, Claims Handling, Personal Injury, Fraud, Quality Assurance, Research, French, PowerPoint, Customer Service, Process Improvement, Foreign Languages, Insurance, Claims Management, Legal Liability, Litigation Management, Risk Management, Spanish, Insurance Claims
Education
Arcadia University 2007 — 2009
Master of Business Administration (MBA) with an International Perspective, 3.8
Towson University 1997 — 2001
Bachelor of Arts (B.A.), International/Global Studies
Towson University 1997 — 2001
Bachelor of Arts (B.A.), French Language and Literature
Stanley Steemer 2015 - 2015
The Home Depot 2014 - 2015
Progressive Insurance 2008 - 2011
HSN 2006 - 2008
Shop At Home Network 2002 - 2006
Tri-Star Services 1999 - 2002
Skills
Baking, Wireless, Sales, GC-MS, Sales Management, New Business Development, LAN-WAN, Cisco Routers, Cloud Computing, Non-profit..., Start-ups, Executive Management, Regulatory Affairs, Laboratory Skills, Product Development, Account Management, Training, Logistics, Property & Casualty...
Education
Middle Tennessee State University 2006 — 2008
Mass Communication
The University of Tennessee at Chattanooga 2004 — 2006
Mass Communication/Media Studies
Arizona State University
Department of Justice April 2010 - Present
Self employed January 2000 - Present
Nationwide Insurance April 2007 - April 2010
Progressive Insurance August 2004 - April 2007
DynCorp International 2000 - 2002
Skills
Business Process, Claims Management, Casualty, Claim Investigation, Commercial Lines, Commercial Insurance, Employee Training, Training, Legal Liability, Auditing, Management, Property Damage, Liability Analysis, DoD, Liability, Underwriting, Insurance, Claim, Customer Service, Subrogation, Government, Budgets, Enforcement, Professional Liability, Property & Casualty..., Litigation Management, General Insurance, Workers Compensation, Claims Handling
Education
Appalachian State University 1990 — 1994
BS, Criminal Justice
Bieker Insurance Agency, Inc. August 2014 - Present
Community Insurance Consultants March 2013 - September 2014
Insurance Resources Group / New York Life Insurance Company December 2007 - March 2013
Hertz Local Edition 2004 - 2006
Progressive Insurance 2000 - 2003
Metro Office Products 1998 - 2000
Enterprise Rent-A-Car 1996 - 1999
US Navy 1990 - 1995
Skills
Commercial Insurance, Umbrella Insurance, Personal Auto, Licensed Property &..., Licensed Life & Health..., Whole Life, Guaranteed Lifetime..., Key Person Insurance, Term Life Insurance, Permanent Life Insurance, Universal Life, Sales Management, Disability Insurance, Life Insurance, Fixed Annuities, Insurance, Liability, Sales, Long Term Care Insurance, Small Business, Retirement Planning, Long-term Care, Health Insurance, Retirement, Property & Casualty..., Homeowners, 401k, Claim, Brokers, Workers Compensation, Underwriting, Employee Benefits, General Insurance, Casualty, Legal Liability, Professional Liability, Management, New Business Development, Account Management, Leadership, Customer Service, Team Building, Coaching, Marketing, Financial Services, Contract Negotiation, Negotiation, Budgets, Strategic Planning
Education
Alameda University 2002 — 2003
Business Admin
University of Maryland University College 2001 — 2002
Business Administration and Management, General
Anne Arundel Community College 1988 — 1990
Business
South River High School
Lighthouse Group August 2015 - Present
Integrity Insurance June 2014 - July 2015
Accident Fund Holdings, Inc. July 2010 - May 2014
The Hanover Insurance Group March 2003 - July 2010
Progressive Insurance June 1999 - March 2003
Reliant insurance 1998 - 1999
Skills
Insurance, Property & Casualty..., Workers Compensation, Underwriting, Marketing, Strategic Planning, Negotiation, Sales Management, Account Management, Sales, Team Leadership, Contract Negotiation, Budgets, Commercial Insurance, Sales Operations, Management, Casualty Insurance, General Insurance, Liability
Education
Aquinas College
BS, Business Communication
Spring Arbor University
MAOM, Masters in Organizational Management
MetLife Auto & Home February 2006 - Present
Progressive Insurance 2000 - 2004
Skills
Personal Lines Insurance, Umbrella Insurance, Casualty Insurance, Insurance, Liability, General Insurance, Property & Casualty..., Workers Compensation, Underwriting, Life Insurance, Customer Service
Education
Appalachian State University 1987 — 1991
BS, Political Science
EXPRESS May 2014 - Present
Abercrombie & Fitch October 2011 - April 2014
Progressive Insurance May 2009 - September 2011
Oklahoma State University 2008 - 2009
Tata Consultancy Services November 2006 - November 2007
Skills
SAS, Visio, SQL, Business Analysis, Requirements Gathering, Project Management, Cross Functional..., Oracle, Business Intelligence, PL/SQL, E-commerce, Databases, Software Project..., PMP, DB2, Requirements Analysis
Education
Oklahoma State University 2008 — 2009
Master of Science (MS), Management Information Systems, General
Anna University 2002 — 2006
Bachelor of Engineering (B.E.), Computer Science
Sharpecho September 2013 - Present
Bank of America August 2012 - Present
Randstad Technologies US 2012 - 2013
Acxiom September 2010 - August 2012
Progressive Insurance January 2009 - September 2010
Progressive Insurance May 2008 - August 2008
Photo Voltaic Testing Laboratory January 2008 - May 2008
CMC LIMITED December 2005 - July 2007
Skills
C#, Visual Studio, VB.NET, ASP.NET, Microsoft SQL Server, XML, .NET, Java, JavaScript, Web Services, C, C++, ADO.NET, SQL
Education
Arizona State University 2007 — 2010
Master's degree, Computer Science
Osmania University 2002 — 2006
Bachelor of Engineering, Computer Science and Engineering, 3.8
Essential Investing May 2015 - Present
Heritage Advisors, LLC September 2014 - May 2015
Independent Financial Consultant November 2013 - May 2015
Independent Marketing Consultant April 2014 - August 2014
OneGuard Home Warranties December 2013 - August 2014
Progressive Insurance July 2012 - December 2013
Progressive Insurance July 2011 - July 2012
Progressive Insurance April 2008 - July 2011
Artex Cedar Hill June 2006 - March 2008
Arizona State University September 2005 - June 2006
Skills
Analytics, Investment Strategies, Alternative Investments, Financial Analysis, Market Analysis, SAS, Direct Marketing, Analysis, Data Analysis, Pricing, Strategy, Microsoft Excel, Leadership, Insurance, Email Marketing, Marketing, Strategic Planning, Competitive Analysis, Microsoft Office, Visual Basic, Pricing Strategy, Business Analysis, Investment Advisory, Strategic Thinking, Digital Direct Marketing, SQL, Team Building, Communication, Networking, Business Analytics, Competitive Intelligence, Segmentation, Customer Segmentation..., Audience Segmentation, Customer Acquisition, Statistics, Data Mining, Customer Retention
Education
Arizona State University, W. P. Carey School of Business 2010 — 2012
Master of Business Administration (MBA), Marketing and International Business, 3.8
Arizona State University 2003 — 2006
B.S., Mathematics
Progressive Insurance January 1997 - Present
Peace Corps June 1994 - August 1996
Skills
Instructor-led Training, Blended Learning, Virtual Training, Video Editing, Lectora, Content Development, Needs Analysis, Job Aids, ADDIE, Performance Consulting, Information Architecture, SnagIt, Content Management, Video Production, Captivate
Education
Arizona State University 1999 — 2001
Master of Business Administration (M.B.A.), Business
Bowling Green State University 1989 — 1993
Bachelor of Arts (BA), General Business / Spanish
Neighborhood Health Plan April 2008 - Present
Progressive Insurance June 2000 - November 2008
Allstate Insurance January 1997 - June 2000
Skills
Medicaid, Medical Billing, Provider Relations, Health Insurance, Managed Care, Medicare, Training, HMO, Network Development, Medicaid Managed Care, PPO, Healthcare Industry, HIPAA, Credentialing, Healthcare, Healthcare Management, Healthcare Information..., Hospitals, Insurance, Process Improvement, Healthcare Consulting, Health Policy, EHR, EMR
Education
Arizona State University 1992 — 1996
BS, Psychology
Progressive Insurance May 2012 - Present
USAA April 2008 - June 2011
Enterprise Rent-A-Car December 2007 - April 2008
Desert Schools Federal Credit Union December 2003 - September 2007
Skills
Business Strategy, Insurance, Underwriting
Education
Arizona State University 2004 — 2007
Bachelor of Science Degree, Global Business Management and Leadership; Marketing
Progressive Insurance February 2009 - Present
Skills
Quality Centre, QTP, XML Spy, HTML/XML, Visual Studio, VBScript, MS Office Suite, C, C++, Visual Basic, SQL, MapInfo, Beyond Compare, TFS, Manual Testing, Test Automation, VMware, Quality Center, SDLC, Testing, SharePoint, Regression Testing, Test Cases, Software Quality..., Test Planning, User Acceptance Testing, Agile Testing, Agile Methodologies, Microsoft SQL Server, Business Requirements, Requirements Analysis, .NET, Databases, PL/SQL, VB.NET, Software Development, Waterfall, Defect Tracking, System Testing, Test Strategy, Integration Testing, White Box Testing, Business Analysis, Test Management
Education
Arizona State University 2007 — 2008
Master's, Computer Science & Engineering, 3.5
Anna University 2003 — 2007
Bachelors, Computer Science & Engineering, 3.8
Progressive Insurance June 1999 - Present
Skills
Property & Casualty..., Insurance, Call Center, Customer Experience, Performance Management, Customer Satisfaction, Customer Service, Coaching, Process Improvement, Recruiting, Claims Resolution, Team Building, Leadership Development, Liability, Sales, Employee Relations
Education
Arizona State University 1993 — 1995
B.A., Psychology
GoDaddy July 2015 - Present
Insight July 2013 - July 2015
World Wide Technology July 2012 - July 2013
eLoyalty May 2011 - July 2012
Progressive Insurance October 2010 - March 2011
Bank of America September 2004 - October 2010
Skills
ICM, UCCE, IVR, VoIP, Cisco Call Manager, CCVP, Cisco Technologies, Unified Communications, Data Center, CTI, Cisco, CVP, CTIOS, CCNA, Microsoft Office, EIM, Cisco Routers, Microsoft SQL Server, Contact Centers, VMware, Networking, IP, Enterprise Software, System Deployment, Routing, Integration, Telephony
Education
Arizona State University 2002 — 2006
Bachelor of Arts
Integrate Africa November 2014 - Present
Ethiopian Diaspora Fellowship September 2014 - Present
Population Media Center May 2014 - August 2014
Propper Daley April 2014 - June 2014
Girl Rising February 2011 - December 2013
Selam Children's Village March 2011 - August 2011
World Vision September 2010 - February 2011
Progressive Insurance July 2008 - August 2010
City of Phoenix January 2008 - May 2008
Arizona State University May 2004 - May 2008
Skills
Nonprofits, Public Relations, Editing, Strategic Communications, Program Management, Research, Public Speaking, Leadership, Fundraising, Management, Social Media, Organizational..., International..., Training, Marketing, Community Development, Community Outreach, Program Development, Philanthropy, Time Management, Internal Communications, Budgets, Marketing Communications, Blogging, Corporate Social..., Video Production, International Relations, Field Producing, Event Planning, Grant Writing, Facebook, Grants, Social Networking, Social Media Marketing, Event Management, Press Releases, Volunteer Management, Media Relations, Copy Editing, Creative Writing, Proposal Writing, Final Cut Pro, Journalism, Film
Education
University of Southern California 2012 — 2014
Master's Degree, Communication Management, 4.0
Arizona State University 2004 — 2008
Human Communication, Intercultural and Interpersonal Communication
GE Capital September 2011 - Present
Progressive Insurance 2008 - 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, FDR, Customer Satisfaction, Customer Service, Financial Services, Call Centers, Insurance
Education
Arizona State University 2009 — 2015
Psychology, Biopsychology
Nationwide Insurance April 2005 - Present
Infinity Insurance October 2000 - March 2005
Progressive Insurance August 1994 - October 2000
Skills
Analysis, Product Management, Team Leadership, Strategic Planning, Group Presentations, Business Planning, Commercial Insurance, Profit Improvement, Business Growth
Education
Arizona State University 1998 — 2000
Master of Business Administration (MBA)
University of Nebraska-Lincoln 1986 — 1991
BS, Actuarial Science
Progressive Insurance 2011 - Present
Skills
Insurance, Call Centers, Customer Service, Process Improvement, Customer Satisfaction, Customer Retention, Sales, Management, Account Management, Team Building
Education
Arizona State University
Bachelor of Arts (B.A.), Spanish Language Teacher Education
Progressive Insurance September 1999 - Present
Education
Arcadia University 2003 — 2006
Master's degree
Temple University 1988 — 1993
Bachelor of Arts (B.A.)
Progressive Insurance February 2014 - Present
Progressive Insurance January 2007 - February 2014
Education
Appalachian State University 1988 — 1993
Bachelor of Science (B.S.), Business Administration and Management, General
Homesite Insurance July 2012 - Present
CSAA Insurance Group February 2009 - July 2012
International Insurance Group July 2007 - February 2009
Progressive Insurance October 2003 - August 2007
Qwest September 2001 - October 2003
Skills
Insurance, Umbrella Insurance, Property & Casualty..., Casualty, Liability, Sales, General Insurance, Commercial Insurance, Life Insurance, Underwriting, Health Insurance, Term Life Insurance, Claim, Workers Compensation, Disability Insurance, Human Resources, Consulting, Analytics, Microsoft Excel, HR Consulting, HTML, 10 Key, Microsoft Office, Microsoft Word, Psychology, Counseling Psychology, Psychoanalysis, Qualitative Research, Quantitative Research, Research, Small Business, Sales Management, Direct Sales, International Business, Tourism, Windows, Web Development, Travel Insurance, Homeowners, Casualty Insurance
Education
University of Phoenix 2015 — 2017
Doctor of Philosophy (Ph.D.), Organizational Leadership
University of Phoenix 2010 — 2017
Master's degree, Industrial and Organizational Psychology
University of Phoenix 2008 — 2010
Masters of Science, Psychology
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General
Arizona State University 1995 — 1997
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Glendale Community College 1992 — 1995
Business Administration, Management and Operations
Carl Hayden High School 1988 — 1992
Progressive Insurance March 2013 - Present
Stericycle November 2005 - December 2012
Stericycle November 2005 - December 2012
Skills
Bilingual, Work in A Fast Paced..., Work Ethic, versitile
Education
Arizona State University 2005 — 2006
N/A, Mass Communication/Media Studies
Carl Hayden High School
United States Department of Defense February 2014 - Present
Progressive Insurance 2006 - 2014
Business Wire March 2005 - August 2006
AAA 1999 - 2005
Education
Arizona State University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Arizona State University
Bachelor's Degree, Communication and Media Studies
College of the Ozarks
Theatre/Theater
SIRVA Worldwide Relocation & Moving February 2014 - Present
Prudential Asset Management(Korea) April 2012 - February 2014
Progressive Insurance July 2010 - March 2012
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Photoshop, User Acceptance Testing, Test Automation, SQL, Technical Support, Agile Methodologies, TFS, Test Planning, Test Management Tool, ISTQB Certified
Education
Anna University 2002 — 2006
Bachelor of Engineering (B.E.), Computer Science, A
Kelly Services 2014 - Present
Progressive Insurance September 2006 - December 2013
AAA Arizona March 1999 - March 2005
Skills
Office Administration, Human Resources, Accounting, Event Planning, Corporate Communications, Corporate Events, Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, Data Analysis, Training & Development, Contract Recruitment, Sales Presentations, PowerPoint, Public Speaking, Marketing Communications, Open Enrollment, Insurance Claims, Casualty Claims, Billing Process, Data Entry, Spreadsheets, Business Writing, Drafting Correspondence, Audio Transcription, Medical Transcription
Education
Arizona State University
Bachelor's Degree, Communication and Media Studies