Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
MetLife June 2013 - Present
Progressive Insurance January 2008 - May 2013
Skills
Insurance, Life Insurance, Disability Insurance, Property & Casualty..., Fixed Annuities, Term Life Insurance, Health Insurance, General Insurance, Underwriting, Commercial Insurance, Casualty, Liability, Umbrella Insurance, Long-term Care, Whole Life, Retirement Planning, Retirement, Claim, Legal Liability, Long Term Care Insurance
Education
Lake Erie College 2010 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
University of Houston 1996 — 2000
Economics
Signet December 2014 - Present
Progressive Insurance May 2010 - December 2014
Progressive Insurance May 2000 - April 2010
Skills
Budgeting, Customer Service, Software Documentation, Project Management, Budgets, Leadership, Purchasing, Microsoft Office, Inventory Management, Construction, Facilities Management, Contract Management, Team Building, Supervisory Skills, Operations Management, Process Improvement, Management, Contract Negotiation
Education
Lake Erie College 2002 — 2005
Bachelor's Degree, Business Management
Lakeland Community College 1997 — 2002
Associate of Arts, Business Management
Lake Health June 2012 - Present
Progressive Insurance November 2004 - March 2012
Progressive Insurance February 2003 - November 2004
Progressive Insurance January 2002 - February 2003
Progressive Insurance May 2001 - February 2002
Darden Restaurants August 2000 - May 2001
BJ's Wholesale Club November 1999 - August 2000
Blockbuster January 1999 - September 1999
United States Navy August 1994 - December 1998
Skills
Cisco, Computer Hardware, Documentation, Lotus Notes, Problem Solving, Troubleshooting, Customer Service, Access, Microsoft Office, Process Improvement, Excel, Outlook, Telecommunications, Data Analysis, Vendor Management, PowerPoint, Mentoring, Visio, Software Documentation, Cisco Technologies, CISSP, IDS, Juniper, Networking, Switches, Information Technology, Servers, Security, Information Security
Education
Lakeland Community College 2001 — 2004
Associate of Applied Science: Network Infrastructure Engineering Technology
Allstate November 2013 - Present
Allstate November 2007 - November 2013
Cornerstone Insurance January 2006 - November 2007
Florida Farm Bureau Insurance August 2005 - January 2006
Progressive Insurance June 2002 - August 2005
Progressive Insurance November 1998 - June 2002
Progressive Insurance November 1997 - November 1998
Skills
Claim, Property, Casualty, Liability, Underwriting, Homeowners, Claim Investigation, Claims Handling, Training, Negotiation, Claims Management, Insurance, Analysis, Call Centers, Casualty Insurance, Legal Liability, Property, Subrogation
Education
David N. Myers University
Bachelor of Business Administration (B.B.A.), Marketing
Lakeland Community College
Associate of Arts (A.A.)
Philadelphia Insurance Companies July 2014 - Present
Philadelphia Insurance Companies July 2014 - Present
Frankenmuth Insurance October 2008 - May 2014
American Family Insurance June 2004 - September 2008
Progressive Insurance September 2003 - 2004
Skills
Property & Casualty..., Claim, Liability, Casualty, Commercial Lines, Legal Liability, Commercial Insurance, Subrogation, Insurance, Umbrella Insurance, Liability Analysis, Claims Resolution, Claim Investigation, Claims Handling, Claims Investigations, Employment Practices..., Risk Management, Homeowners, Accident, Auto Claims, Injury, Adjusters, Product Liability, Claims Management, Professional Liability, Property Claims, Casualty Insurance
Education
American Educational Institute 2010 — 2014
Senior Claims Law Associate, Insurance
American Educational Institute 2011 — 2013
Legal Principals Claim Specialist, Insurance
Northeast Wisconsin Technical College 2012 — 2012
Certification, Emergency Medical Technology/Technician (EMT Paramedic)
IIA 2004 — 2005
Associated in Claims, Insurance
Lakeland College 2000 — 2003
Bachelor's degree, Business Administration and Marketing
The Dali' Museum September 2013 - Present
IFMA October 2010 - Present
Lithia Ridge HOA December 2012 - December 2013
Progressive Insurance November 2008 - September 2013
The Home Depot November 2000 - November 2008
Pella Corporation August 1996 - August 1999
The Stanley Works August 1993 - August 1996
Skills
Customer Service, Management, Construction, Training, New Business Development, Sales, Operations Management, Contract Negotiation, Facilities Management, Team Building, Strategic Planning, Leadership, Budgets, Team Leadership, Negotiation, Customer Satisfaction, Merchandising, Forecasting, Inventory Management, P&L Management, Process Improvement, Cross-functional Team..., Contract Management, Performance Management, Project Planning, Retail, Microsoft Excel, Outlook, PowerPoint, Microsoft Office, Microsoft Word, Public Speaking, Procurement, Employee Training, Leadership Development, Coaching, Competitive Analysis, Profit, Store Management
Education
Lakeland Community College 1989 — 1992
Associates of Business, Business Management
Benedictine 1983 — 1987
High School Diploma
Progressive Insurance May 2014 - Present
Skills
Computer Networking, Cisco IOS commands, Subnetting, Windows 7, Wireshark, Packet Tracer, Windows XP
Education
Lakeland Community College 2012 — 2014
Euclid High School 2010 — 2014
Progressive Insurance August 2014 - Present
Progressive Insurance May 2014 - August 2014
Pepperl+Fuchs December 2011 - May 2014
Eddie's Grill May 2005 - September 2011
McDonald's Corporation September 2009 - March 2010
Skills
Servers, Computer Hardware, Network Administration, Wireless Networking, Cisco Technologies, Operating Systems, Routers, Computer Repair, Computer Network..., Troubleshooting, Networking, Microsoft Office, Hardware, Help Desk Support, Customer Service, Software Installation, Technical Support, Windows 7
Education
The University of Akron 2010 — 2014
Bachelor's Degree, Computer Information Systems
Lakeland Community College 2009 — 2009
Just Energy August 2011 - November 2014
General Motors September 2006 - November 2008
Progressive Insurance July 2005 - July 2006
Skills
Customer Retention, Customer Service, Credit Cards, Customer Satisfaction, Outlook, Risk Management, Financial Services, Notary Public, Administrative..., Office Administration, Office Management, Microsoft Excel, Microsoft Word, Microsoft Office, Windows 7, PowerPoint
Education
Lakeland Community College 2011 — 2012
Euclid High School 1994 — 1997
High School, Business Administration and Management, General
Progressive Insurance October 2014 - Present
Bob Evans May 2013 - October 2014
Skills
Customer Service, Communication, Teamwork, Easily Adaptable, Hospitality, Facebook, Data Entry, Telephone Skills, Time Management
Education
Lakeland Community College 2010 — 2012
High School/Secondary Certificate Programs
Willoughby South High School 2010 — 2012
High School Diploma, Regular/General High School/Secondary Diploma Program
National General Insurance October 2012 - Present
Farmers Insurance January 2008 - September 2012
Progressive Insurance July 1990 - November 2007
Skills
Worksoft Certify, Microsoft Excel, AS400 system, Web Applications, Project Management, Business Analysis, Technical Project..., Instructor-led Training, Hands-on Training, Sequel, Query Tool, Quality Center, Microsoft Office, Test Automation, Test Planning, System Testing, Manual Testing, Regression Testing, User Acceptance Testing, Team Leadership, SQL, Quality Assurance, SDLC, Software Documentation, Testing, SharePoint, Requirements Analysis, Waterfall, Test Cases, Lotus Notes, Defect Tracking, Process Improvement, Test Scripts, Business Requirements, Requirements Gathering, Visio, Business Process, HP Quality Center
Education
Lakeland Community College 1988 — 1989
Progressive Insurance October 2012 - Present
Progressive Insurance September 2008 - September 2012
Progressive Insurance September 2006 - September 2008
Progressive Insurance April 2002 - September 2006
Progressive Insurance January 2002 - April 2002
Progressive Insurance December 2000 - December 2001
Skills
Auditing, Accounts Payable, Accounting, PeopleSoft, Customer Service, Access, Outlook, Process Improvement, Supervisory Skills, Excel, Word, PowerPoint, Problem Solving, Microsoft Office, Analysis, Customer Relations, Quality Assurance, Research, Coaching, Mentoring, SharePoint, Data Analysis, Quality Management, Team Building, Microsoft Excel, Account Management, Business Analysis, Business Process, Insurance, Oracle E-Business Suite
Education
Lake Erie College
Bachelors of Science, Business Administration
Lakeland Community College
Associates of Arts, Business Administration and Management, General
Riverside High School
Rhode Athletic Club July 2013 - Present
Running for Moms 5k July 2013 - Present
Progressive Insurance April 2011 - July 2013
American Family Insurance October 2008 - October 2010
Harrahs Lake Tahoe December 2007 - October 2008
Progressive Insurance October 2005 - December 2007
Harrahs Lake Tahoe August 2004 - October 2005
Skills
Management, Building Key..., Strategic Planning, Customer Service, Team Building, Microsoft Office, Public Speaking, Marketing, Sales, Social Media, Coaching, Marketing Strategy, Event Planning, Training, New Business Development, Entrepreneurship, Research, Event Management, Sales Management, PowerPoint, Social Media Marketing, Client Relations, Budget Analysis, Vendor Relations, New Market Growth, Property Damage, Property & Casualty..., Claims Resolution, Claims Investigations, Insurance, Analysis, Interviews, Advertising, Employee Training, Claim
Education
University of California, Davis 2003 — 2005
Bachelor's degree, Sociology
Lake Tahoe Community College 2000 — 2003
Associate's degree, Liberal Arts and Sciences/Liberal Studies
State Auto Insurance January 2013 - Present
American Family Insurance October 2008 - December 2012
American Family Insurance October 2007 - October 2008
American Family Insurance June 2001 - October 2007
Progressive Insurance May 1997 - June 2001
Skills
Physical Damage, Building Relationships, Passionate about work, Property & Casualty..., Insurance, Claim, Claims Management, Casualty, General Insurance, Commercial Lines, Motorcycle, Automobile, Leadership, Accident, Customer Satisfaction
Education
Lakeland College
Business Management
Citizens Bank May 2013 - Present
Citizens Bank May 2013 - July 2014
Farmers Insurance September 2011 - May 2013
First Acceptance Corporation June 2006 - September 2011
Progressive Insurance April 2001 - June 2006
Progressive Insurance April 2001 - June 2006
Skills
Insurance, Leadership, Recruiting, Sales, Customer Service, Claim, Microsoft Office, Microsoft Excel, New Business Development, Microsoft Word, Motorcycle, Property & Casualty..., Renters, Office Management, Commercial Insurance, General Insurance, Liability, Casualty, Legal Liability
Education
Conneaut High School 1995 — 1999
Lakeland Community College
KeyBank December 2012 - Present
KeyBank April 2012 - December 2012
PNC Bank February 2011 - May 2012
Progressive Insurance July 2005 - January 2011
Progressive Insurance July 2003 - July 2005
Progressive Insurance October 2001 - July 2003
Progressive Insurance September 2000 - October 2001
Skills
Application Security, Network Security, Security Architecture..., Third Party Security, Development
Education
Lakeland Community College 1998 — 2001
Progressive Insurance November 2007 - Present
Progressive Insurance March 2005 - November 2007
Progressive Insurance March 2001 - March 2005
Progressive Insurance October 1998 - March 2001
Progressive Insurance March 1997 - October 1998
Best Buy October 1994 - March 1997
Best Products January 1989 - March 1994
Skills
Call Center, Process Improvement, Customer Satisfaction, Performance Management, Coaching, Recruiting, Customer Service, Quality Assurance, Change Management, Leadership Development, Property & Casualty..., Sales, Management, Insurance, Customer Experience, Training, Call Centers, Leadership, Customer Retention, Human Resources
Education
University Of Phoenix, Phoenix Arizona 2007 — 2010
BS, Business Management
Ohio Center for Broadcasting 1995 — 1997
Associates Degree, Audio/Video Communications
Lakeland Community College 1989 — 1994
Willoughby South High School 1985 — 1989
DiplomaDiploma
Progressive Insurance February 2015 - Present
Progressive Insurance November 2006 - February 2015
Progressive Insurance August 2004 - November 2006
OfficeMax August 2002 - July 2004
Skills
Marketing, Insurance, Liability, Casualty, Commercial Insurance, Property & Casualty..., Lotus Notes, Outlook, Call Centers, Adobe Creative Suite, Microsoft Excel, Microsoft Word, Hummingbird, Analysis
Education
Kent State University 2009 — 2015
Bachelor of Arts (B.A.), Applied Communication, 3.8
Kent State University 2009 — 2013
Associate of Science (A.S.)
Lakeland Community College 2001 — 2003
Associate of Arts (AA), Applied Business in Paralegal Studies
Progressive Insurance April 1990 - Present
Skills
Software Quality..., Quality Assurance, Testing, Documentation, Requirements Analysis, Quality Center, Software Documentation, Test Planning, SDLC, Test Cases, User Acceptance Testing, Defect Tracking, Regression Testing, Process Improvement, Test Automation
Education
Lakeland Community College
Progressive Insurance March 2013 - Present
Progressive Insurance May 2012 - March 2013
Progressive Insurance October 2011 - May 2012
Self Employed October 2008 - August 2010
Advanced Communications Incorporated September 2007 - April 2008
United States Marine Corps July 2001 - July 2006
Skills
Cisco Routers, Firewalls, Security, Information Security, Switches, OSPF, TCP/IP, Traffic Analysis, BGP, CCNP, VPN, Data Center, WAN, CCNA, Leadership, Operating Systems, VoIP, Networking, Computer Network..., Troubleshooting, Computer Security, Juniper Technologies, SharePoint
Education
Lakeland Community College 2009 — 2011
Associate of Applied Science, Cisco Network Infrastructure Concentration, 4.0
Lia Sophia August 2007 - Present
Progressive Insurance May 1996 - December 2007
Education
Lake Erie College 1992 — 1993
W.S. Tyler April 2010 - Present
CaddFX Design Services April 2008 - March 2010
Progressive Insurance December 2002 - April 2008
The Lubrizol Corporation May 1995 - November 2002
Skills
Particle Analysis, Filtration, Contract Negotiations, Engineered Products, Custom Fabrication, Manufacturing, Engineering, Contract Negotiation, Metal Fabrication, Analysis, Product Development, Purchasing, New Business Development, Continuous Improvement, Negotiation, Sales, Business Development, Inventory Management, Management
Education
Lakeland Community College 1998 — 2003
Associates of Applied Science, Mechanical Engineering Technologies
The University of Akron 1992 — 1995
Associates of Applied Science, Design Drafting & Computer Drafting
American Express Global Business Travel 2015 - Present
Progressive Insurance 2005 - 2015
Lakeland Community College 2001 - 2010
Progressive Insurance 1996 - 2005
American Express 1996 - 1998
Skills
Management, Public Speaking, Event Planning, Leadership, Training, Process Improvement, Teaching, Audting, Vendor Negotiations, Contract Administration, Research, Customer Satisfaction, Tourism, Account Management, Event Management, Hotels, Hospitality, Negotiation, Contract Negotiation, Travel Management, Customer Service, Sales
Education
Lakeland Community College
Associate's Degree, Accounting / Travel & Tourism
Progressive Insurance February 2012 - Present
Progressive Insurance January 2002 - June 2011
The Euclid Chemical Company June 1994 - December 1999
Skills
Insurance, Coaching, Training, Sales, Customer Service
Education
Lakeland Community College
Progressive Insurance March 1991 - Present
Skills
Customer Service, Microsoft Excel, Microsoft Office, Bilingual-English/Spanis..., Underwriting, Leadership, Public Speaking
Education
Lake Erie College 1976 — 1980
Bachelor of Arts (B.A.), International Business, Spanish
Progressive Insurance August 2015 - Present
Progressive Insurance February 2014 - August 2015
Progressive Insurance April 2007 - February 2014
Progressive Insurance July 2004 - April 2007
Progressive Insurance March 1999 - May 2004
Sales - Travel November 1993 - October 2002
Skills
Sales Management, Insurance, General Insurance, Analysis, Property & Casualty..., Coaching, Process Improvement, Customer Service, Contact Centers, Commercial Insurance, Sales, Direct Sales, Training, Marketing, Project Management, Customer Satisfaction, Call Centers, Customer Experience, Customer Retention, Account Management, Team Building, Project Planning, Vendor Management
Education
Weatherhead School of Management at Case Western Reserve University 2012 — 2013
Mindfulness For Enhanced Performance Certificate
Case Western Reserve University - Weatherhead School of Management 2011 — 2012
Innovation and Strategy Certificate
Case Western Reserve University - Weatherhead School of Management 2011 — 2012
Emotionally Intelligent Leader Certificate
Lakeland Community College 2006 — 2010
Associate of Arts, Business
Progressive Insurance November 2007 - May 2010
Education
Lakeland Community College
The Ohio State University
Lake Health Senior Switchboard OperatorLAKE WEST MEDICAL CENTERMay 2004 - Present
Progressive Insurance 1993 - 2003
Skills
Hospitals, Healthcare, Healthcare Management, Policy, Physician Relations, Public Health, Program Development, HIPAA, Epic Systems, Customer Service, Public Speaking, Microsoft Word, Medical Terminology, Patient Safety, Cpr Certified, Community Outreach, Nonprofits, Home Care, JCAHO, Process Improvement, Microsoft Excel, Research, Acute Care, Quality Improvement, Critical Care, Microsoft Office, PowerPoint, Leadership, Mental Health, Inpatient, Supervisory Skills, Training, Fundraising, Teaching
Education
Lakeland Community College 2006 — 2006
Progressive Insurance February 2009 - Present
Progressive Insurance July 2006 - February 2009
Progressive Insurance February 2000 - July 2006
Progressive Insurance January 1999 - February 2000
Progressive Insurance February 1997 - January 1999
Skills
Insurance, Microsoft SQL Server, Call Centers, Business Analysis, Vendor Management, SharePoint, SDLC, Disaster Recovery, Enterprise Architecture
Education
Lakeland Community College 1999 — 2000
Willoughby South High 1983 — 1986
High School diploma
dbsinet July 2014 - Present
Mazzola Supply March 2012 - Present
Self Employed August 2011 - Present
Chardon High School August 2012 - November 2014
Geauga Television April 2012 - November 2014
dbsinet March 2014 - June 2014
Progressive Insurance May 2014 - May 2014
Heinen's December 2012 - April 2014
Skills
Computer Hardware, Networking, Troubleshooting, Technical Support, Public Speaking, Network Administration, Network Engineering, Virtualization, Computer Repair, Computer Maintenance, Disaster Recovery, VMware, Windows 7, Wireless Networking, Small Business, Security, Electronics, Help Desk Support, Desktop Computers, Printers, Data Center, Remote Desktop, Stock Trading, Cisco Routers, Windows, Customer Satisfaction, Customer Service, Laptops, Management, Leadership
Education
Lakeland Community College 2014 — 2014
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications, Freshman
Auburn Career Center 2012 — 2014
Technical Degree, Computer Networking, Senior
Chardon High School 2010 — 2014
High School Diploma, Senior
Perry Local Schools 2012 - Present
lia sophia 2007 - 2012
Progressive Insurance 1998 - November 2007
Skills
Analysis, Project Management, Leadership, Process Improvement, Training, Customer Service, Business Analysis, Software Documentation, SDLC, Public Speaking, Team Building, Strategic Planning, Vendor Management, SharePoint, Educational Technology, Event Planning, Entrepreneurship, Automation, Human Resources, Financial Reporting, Financial Analysis, Management, IT Strategy, Visio, Change Management, IT Management
Education
Lake Erie College 1992 — 1993
4.0
Madison High School 1989 — 1992
Diploma
CHOC Children’s Hospital of Orange County March 2014 - Present
Dolbey Systems, Inc. December 2010 - March 2014
Sirva Relocation July 2004 - January 2009
Progressive Insurance October 1997 - July 2004
Realty One January 1991 - January 1997
University Suburban Health Center January 1987 - January 1991
Brunner Medical Equipment January 1985 - January 1987
Glenbeigh Outpatient Hospital January 1984 - January 1987
Skills
Healthcare Consulting, Healthcare Information..., Health Information..., ICD-9, ICD-10, Software Documentation, Computer-Assisted..., EHR, Hospitals, NLP Tuning, Healthcare Industry, Healthcare, Medical Coding, Computer Assisted..., EMR, Training, Process Improvement, HIPAA, Software Implementation, Medical Billing, Optum CAC, CPT, Medical Terminology, Management, Medical Records, Revenue Cycle, Medicare, Ambulatory, Insurance, Leadership, Informatics, Customer Service, CPOE, Cerner, Account Management, Integration, CAC, Call Centers, NLP
Education
Lakeland Community College 1999 — 2001
Associate, Business Administration and Management, General
Progressive Insurance June 2015 - Present
The Pampered Chef March 2014 - Present
BAT Productions, LLC. June 1996 - Present
AT&T November 2007 - December 2014
Lifetouch National School Studios August 2004 - September 2009
Cuyahoga County November 1998 - February 2006
Skills
Portraits, Photography, Digital Photography, Portrait Photography, Commercial Photography, Event Photography, Fine Art Photography, Lifestyle Photography, Marketing, On Location, Studio Photography, Wedding Photography, Weddings, Social Media, Architectural..., Photos, Headshots, Fashion Photography, Advertising, Photoshop, Image Editing, Lightroom
Education
Lakeland Community College 1995 — 1998
Associates of Applies Sciences, Criminal Justice/Law Enforcement Administration
North High School 1991 — 1995
Diploma, General Studies
Coldwell Banker, Real Estate August 2015 - Present
Travelers 2004 - September 2014
Progressive Insurance 2002 - 2004
Inspire Claims 2000 - 2002
GEICO 1999 - 2000
Progressive Insurance 1991 - July 1998
Skills
Liability, Claim, Liability Analysis, Insurance, Property & Casualty..., Claims Management, Casualty, Commercial Lines, Claim Investigation, Litigation Management, Claims Handling, Subrogation, Property Damage, Casualty Insurance
Education
OnlineEd - Real Estate 2014 — 2015
Real Estate Practice and Real Estate Law
Lakeland Community College 1992 — 1994
Registered Nursing/Registered Nurse
Lakeland Community College 1987 — 1989
Business Administration and Management, General
Progressive Insurance October 2014 - Present
Progressive Insurance August 2013 - October 2014
Progressive Insurance November 2003 - August 2013
Ohio Citizen Action June 1995 - November 2003
Skills
Licensed Insurance Agent, Sales, Sales Management, Coaching, Leadership, Customer Satisfaction, Customer Service, Public Speaking, Strategic Planning, Insurance, Social Media, Time Management, Visual Artist, Event Planning, Fundraising
Education
Lakeland Community College
Radiology
Realeflow January 2015 - Present
Insivia February 2013 - January 2015
Realeflow February 2008 - February 2013
Progressive Insurance May 2005 - February 2008
Bose Corporation October 2004 - May 2005
Best Buy May 2000 - October 2004
Skills
Sales, SEO, Marketing, Branding & Identity, PPC, Start-ups, Video Production, Video Editing, Photography, Email List Building, Social Media Marketing, Press Releases, Advertising, Online Advertising, Web Marketing, Creative Direction, Social Networking, Email Marketing, Facebook, User Experience, Brand Management, Online Marketing, Entrepreneurship, Brand Development, Digital Marketing, Google Analytics, B2B, Corporate Branding, Marketing Strategy, Public Relations, Social Media, Web Analytics, Integrated Marketing, B2B Marketing, Retail, Copywriting, Web Design, Video, Marketing Communications, Graphic Design, Lead Generation, Marketing Research, Direct Marketing, SEM, Sales Process, Market Planning, Mobile Marketing, Google Adwords, Digital Strategy, Management
Education
Lakeland Community College 2001 — 2003
Marketing
Eastlake North
Progressive Insurance November 2010 - Present
Progressive Insurance February 2007 - November 2010
Skills
Customer Service, Property & Casualty..., Claim, Sales, Insurance, Strategic Planning, Casualty Insurance, Leadership, Commercial Insurance, Microsoft Excel, Team Mentoring, Pilot Projects, Top Perfomer, Focus Groups, Claims Handling, Team Building, Claims Management, Public Speaking
Education
Lake Erie College 2002 — 2006
Bachelor of Arts (B.A.), Elementary Education and Teaching and Business
Mentor High School 1999 — 2002
Love Insurance Agency January 2005 - Present
Progressive Insurance August 2001 - January 2005
Skills
Insurance, Claim, Public Speaking, Sales Management, Property & Casualty..., Commercial Insurance, Sales, Workers Compensation, Liability, Commercial Lines, Microsoft Office, Customer Service, Casualty, Umbrella Insurance, Professional Liability, Legal Liability, Risk Management, Brokers, Underwriting, General Insurance, Inland Marine
Education
Lakeland Community College 2002 — 2004
Associate's degree, Business
Word Of Life 1997 — 1999
Crestbrook Insurance January 2014 - Present
Nationwide Insurance February 2010 - Present
Progressive Insurance December 2006 - February 2010
Progressive Insurance January 2004 - December 2006
Progressive Insurance January 1990 - January 2004
Skills
IIBA, Requirements Gathering, Requirements Management, Project Estimation, Internal Communications, Software Quality..., BABOK, Team Leadership, Requirements..., Analysis, Process Improvement, Management, Leadership, SDLC, Agile Methodologies, Visio, Business Process, Business Analysis, Requirements Analysis
Education
Lakeland Community College
Business Management
University of Phoenix
Business Management, 3.9
Wickiffe High School
The Motch and Eichele Company, LLC March 2014 - Present
Ultra Tech Machinery March 2014 - Present
Precision Machined Products Association April 2012 - February 2014
ORTHOWORLD Inc. April 2008 - April 2012
USM Precision Products, Inc. June 1994 - June 2007
Progressive Insurance October 1998 - April 2001
Skills
Sales, Direct Sales, Member Relations, Membership, Hiring Employees, Hiring Personnel, Customer Service, Customer Insight, Customer Acquisition, Customer Satisfaction, Customer Retention, Marketing Strategy, Social Media Marketing, Direct Marketing, Digital Marketing, General Insurance, Strategic Planning, Strategic Sales Plans, Trade Shows, Trade Show Production, Trade Show Exhibitor, Trade Show Strategy, Sales Operations, Manufacturing, Contract Manufacturing, Medical Devices, Machining, Precision Cutting, Online Advertising, Online Lead Generation, Online Publishing, Online Gaming, Publishing, International Sales, Databases, Microsoft Office, Social Skills, Problem Solving, Quality Results, Cnc, Precision Machining, turning, Machinery, Business Development, Product Development
Education
Lakeland Community College 1992 — 1994
Emergency Medical Technology/Technician (EMT Paramedic)
Progressive Insurance October 2010 - Present
Personal Fitness Trainer October 2006 - April 2009
Cleveland Clinic Foundation June 1979 - August 1990
Skills
Workshop Facilitation, Training, Customer Service, Leadership, Strategic Planning, Team Building, Management, Public Speaking, New Business Development, Insurance, Process Improvement
Education
Lakeland Community College 2006 — 2012
ACSM, Human Services/Personal Fitness/Ass. Human Service
Progressive Insurance August 2011 - Present
Progressive Insurance February 2007 - August 2011
Cleveland Clinic 2006 - 2007
HCR ManorCare 2005 - 2006
B.P. Products, Inc. 1999 - 2004
Skills
Employee Relations, Human Resources, Performance Management, Management, Applicant Tracking..., Talent Management, Talent Acquisition, Information Technology, HRIS, Recruiting, Organizational..., Employee Engagement, Benefits Administration, Workforce Planning, Change Management, Talent Developer, Hiring, Process Improvement, Personnel Management, Training, Employee Benefits, SDLC, Career Development, Vendor Management, Business Process, Leadership
Education
Lake Erie College 2007 — 2010
MBA, Emphasis in HR
Randstad Technologies US January 2014 - May 2014
Nationwide Insurance November 2010 - January 2014
Nationwide Insurance November 2008 - November 2010
TEKsystems June 2008 - November 2008
Progressive Insurance June 2002 - November 2007
Skills
SDLC, Software Documentation, Process Improvement, Quality Assurance, Testing, Requirements Analysis, Requirements Gathering, Analysis, Business Analysis, Visio, SQL, Business Requirements, Databases, Lotus Notes, New Business Development, Business Process, Vendor Management, Training, Auditing, Insurance, Test Planning, Data Warehousing, Business Development, Time Management, Lean Six Sigma, Agile & Waterfall..., ITIL
Education
Lake Erie College 1989 — 1991
Bachelor of Applied Science (B.A.Sc.)
Lakeland Community College 1987 — 1989
Associate of Arts (A.A.)
Progressive April 2006 - Present
Progressive Insurance October 2002 - April 2005
Computer Task March 2000 - October 2002
Health Data Services September 1998 - March 2000
OCLC August 1995 - August 1997
Skills
Business Process..., Teaching, Retrieval, SQL, Microsoft SQL Server, Oracle, SSIS, Data Warehousing, SharePoint, Visio, Data Analysis, Business Intelligence, Crystal Reports, Business Objects, SSRS, ETL, Access, Metrics
Education
The Ohio State University 1995 — 2007
MA, Cognitive/Experimental Psychology
Cleveland State University 1993 — 1995
BA, Psychology
Lakeland Community College 1992 — 1994
AA, Psychology
Ohio University 1991 — 1991
N/A, Biology
Progressive Corporation 2010 - Present
Progressive Insurance August 2003 - January 2010
Skills
Disaster Recovery, Windows Server, Lotus Notes, Microsoft Windows, Networking, Customer Service
Education
Lakeland Community College 2000 — 2003
Progressive Insurance January 2014 - Present
Progressive Insurance March 2012 - January 2014
Progressive Auto Insurance May 2010 - March 2012
Progressive Insurance December 2001 - May 2010
Sherwin Williams September 1990 - November 1997
Skills
Claims, Contract Negotiation, Liability, Insurance, Negotiation, Claim, Claims Management, Process Improvement, Vendor Management, Management, Litigation, Arbitration, Casualty, Analysis, Strategy
Education
Wright State University 1991 — 1993
Lakeland Community College
Progressive Insurance October 2013 - Present
Progressive Insurance August 2001 - October 2013
1 World Services January 1999 - August 2001
BriTech Services 1996 - 2001
Hypertext Communications 1997 - 1999
DataWorx Technology January 1996 - January 1997
Skills
Functional Requirements, BMC Remedy, SharePoint, ITIL, Visio, Process Improvement, SDLC, Integration, Networking, Software Documentation, Troubleshooting, IT Service Management, Technical Support, Requirements Gathering, Team Leadership, Information Technology
Education
Lakeland Community College 1998 — 2000
AA, Networking
Progressive October 2006 - Present
Lake County August 2003 - July 2004
Progressive Insurance January 1995 - August 2000
Skills
Testing, Test Planning, Software Quality..., Quality Assurance, Agile Methodologies, SharePoint, SQL, Quality Center, User Acceptance Testing, XML, C#, Visual Studio, SDLC, Test Automation, Process Improvement
Education
Lake Erie College 2001 — 2003
Bachelor or Arts, Education
Riverside High School 1981 — 1984
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Progressive Insurance August 2009 - Present
Progressive Insurance August 2004 - August 2009
Skills
Information Security, CyberArk, Active Directory, IT Operations, Windows Server, Computer Security, Network Security, Information Security..., Incident Management, ITIL, HIPAA, CISSP, Business Continuity, Disaster Recovery, PCI DSS, VMware
Education
Lakeland Community College 2004 — 2007
Progressive Insurance December 2012 - Present
Progressive Insurance October 2010 - December 2012
Progressive Insurance December 2009 - October 2010
Progressive Insurance August 1998 - December 2009
Progressive Insurance 2001 - 2004
Progressive Insurance August 1998 - April 2000
Gallery One Mentor, Ohio 1990 - 1998
Skills
Sourcing, Vendor Management, Process Improvement, Customer Relations, Requirements Analysis, Customer Service, Project Planning, Project Management, Change Management, Management, Operations Management, Vendor Relationships, Vendor Contracts, Third Party Vendor..., Issue Resolution, Problem Management
Education
Lakeland Community College 1989 — 1991
Business
Progressive Insurance September 2010 - Present
Progressive Insurance February 1998 - April 2013
Sales Building Systems/Contract Marketing October 1996 - February 1998
Skills
C#, JavaScript, jQuery, ASP.NET, .NET, SDLC, SDM, jQuery UI, CSS, CSS3, HTML, HTML 5, AJAX, ASP.NET MVC
Education
Lakeland Community College
AmTrust Financial Services, Inc. (AFSI) September 2014 - Present
AmTrust Financial Services, Inc. (AFSI) December 2007 - Present
Amtrust North America December 2007 - Present
Progressive Insurance September 2002 - October 2007
PRS Group 1995 - 2000
Skills
Sales Management, Workers Compensation, Insurance, Internal Controls, Customer Service, Outlook, Property & Casualty..., System Administration, Litigation Management, Reinsurance, Management, Business Analysis
Education
Lakeland Community College
Progressive Insurance March 1986 - Present
Education
Lake Erie College 1985 — 1990
Progressive Insurance June 1990 - Present
Eaton Corporation 1988 - 1990
Gray Drug Stores 1977 - 1979
Skills
SDLC, IT Strategy, Business Analysis, Insurance, Process Improvement, IT Management, Vendor Management, Leadership, Management, Business Process..., Requirements Gathering, Microsoft SQL Server, Business Intelligence, Requirements Analysis, Analysis, ITIL, Enterprise Architecture, Business Process, Disaster Recovery, Visio, Project Portfolio..., Integration, Software Project..., Systems Analysis, PMP, Data Warehousing, Software Documentation, Software Development, Agile Methodologies, Program Management, PMO, Information Technology, Resource Management, IT Service Management, Solution Architecture, Project Management, SharePoint
Education
Institute of Computer Management 1976 — 1979
Lake Catholic H.S. 1972 — 1976
St Mary's Chardon Elementary 1964 — 1972
Lakeland Community College
Ursuline College
Progressive Insurance 2010 - Present
Progressive Insurance January 2006 - 2010
Skills
Vendor Management, Operations Management, Microsoft Office, Team Building, Leadership, Management, Facilities Management, Process Improvement, Customer Service, Project Management
Education
Brush High Schoo;
Business Administration and Management, General
Lakeland Community College
Progressive Insurance March 2004 - Present
Pioneer-Standard Electronics 1995 - 2003
Imperial Wallcoverings 1992 - 1995
American Consumer Products, Inc. 1991 - 1992
Skills
Leadership Development, Leadership Mentoring, Excel, Word, PowerPoint, Visio, SnagIt, Outlook, Lotus Notes, Mentoring, Onboarding, Leadership, Human Resources, Management, Employee Relations, SharePoint, Microsoft Word
Education
Regina High School 1986 — 1990
Lakeland Community College
Prudential Financial July 2015 - Present
Progressive Insurance January 2005 - July 2015
Prudential Insurance 1999 - 2005
Cognizant Technology Solutions 2003 - 2004
Tata Infotech Ltd 1998 - 2003
Skills
SDLC, Agile Methodologies, Requirements Analysis, DB2, Software Project..., SOA, Solution Architecture, Enterprise Architecture, IT Strategy, Data Warehousing, Web Services, Requirements Gathering, Data Modeling, Business Intelligence, Business Analysis, Vendor Management
Education
Lake Erie College 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.9
AISSMS COE PUNE 1993 — 1997
Bachelor of Engineering (BEng), Electrical and Electronics Engineering, 4.0
Microsoft June 2014 - Present
Savvis January 2013 - May 2014
IBM/SPSS January 2011 - December 2011
IBM Global Services July 2010 - January 2011
SAS Institute, Inc. September 2006 - February 2010
XDimensional Technologies April 2003 - September 2006
XDimensional Technologies April 2003 - January 2006
WorldCom July 2000 - June 2002
Applied Systems, Inc. July 1993 - June 2002
Progressive Insurance 1982 - 1993
Skills
Enterprise Software, Solution Selling, Cloud Computing, SaaS, Business Intelligence, IT Outsourcing, Competitive Analysis, Strategy, Sales Process, Analytics, Sales Operations, New Business Development, CRM, Sales, Management, Lead Generation, Account Management, Direct Sales, Professional Services, Pre-sales, Selling, Start-ups, Sales Management, Cold Calling, Telecommunications, Direct Marketing, Leadership, Salesforce.com, Strategic Partnerships, Entrepreneurship, Networking, Marketing Strategy, Contract Negotiation, Strategic Planning, Channel Partners, Go-to-market Strategy
Education
Lakeland Community College 1979 — 1981
BA
First Citrus Bank January 2015 - Present
Mobile Mini Inc August 2011 - December 2014
Dwellworks, LLC January 2010 - August 2011
Progressive Insurance September 2004 - December 2009
Progressive Insurance 2004 - 2009
Skills
Employee Relations, Negotiation, Employee Benefits, Relocation, Customer Service, Recruiting, Coaching, Employee Engagement, Training, Human Resources, Team Building, Benefits Administration, Onboarding, Performance Management, HRIS, Outlook, Talent Acquisition, Talent Management, Process Scheduler, Interviews, Technical Recruiting, Deferred Compensation, Employee Training, Applicant Tracking..., Internet Recruiting, ADP Payroll, Leadership Development, Personnel Management, Resume Writing, College Recruiting, Conflict Resolution, PeopleSoft, Organizational..., Workforce Planning, Ceridian
Education
Lakeland Community College
AA, Human Resource Management
Lakeland Community College
AA, Business Management, Marketing Major
Progressive Insurance September 2011 - Present
Progressive Insurance June 2008 - September 2011
Progressive Insurance August 2003 - June 2008
Progressive Insurance December 2001 - August 2003
Progressive Insurance 1996 - 2001
Progressive Insurance October 1986 - 1996
Skills
SDLC, SharePoint, PMO, Project Management, IT Service Management, IT Operations, Resource Management
Education
Lakeland Community College 1983 — 1986
Computer Science
Progressive Insurance May 2010 - Present
Progressive Insurance April 2009 - June 2012
Progressive Insurance September 2008 - April 2009
Progressive Insurance April 2004 - September 2008
Progressive Insurance October 1986 - April 2004
Education
Lakeland Community College 1985 — 1988
n/a, Computer Science
Progressive Insurance December 2013 - Present
Progressive Insurance December 2013 - Present
GameStop August 2010 - November 2013
GameStop September 2007 - October 2013
Skills
Store Management, Loss Prevention, Retail Management, Merchandising, Visual Merchandising, Store Design, Shrink Control, Inventory Management, Customer Service, Hiring, Product Knowledge, Allocation, Profit, Replenishment, Outstanding Customer..., Receiving, Scheduling, POS, Sales Management, Word, Retail, Big Box, Retail Sales, Shrinkage, Driving Results
Education
The Ohio State University 2000 — 2003
English, Poetry
Lakeland Community College
Progressive Insurance August 2015 - Present
ABB August 2014 - Present
ABB Inc. October 2010 - August 2014
OfficeMax Inc January 1998 - November 2009
OfficeMax August 1998 - March 2001
OfficeMax June 1998 - August 1998
Skills
Call Centers, Management, Customer Experience, Customer Service, Retail, Customer Retention, Coaching, Process Improvement, Training, Microsoft Excel, Team Building, Microsoft Word, Human Resources, Troubleshooting, Sales
Education
Lakeland Community College
Graphic Design
Progressive Insurance December 2011 - Present
Progressive Insurance October 2005 - December 2011
Skills
Property & Casualty..., Insurance, Casualty, Liability, General Insurance, Commercial Insurance, Claim, Legal Liability, Commercial Lines, Underwriting, Professional Liability, Liability Analysis, Umbrella Insurance, Property Damage, Customer Service
Education
Lake Erie College 1993 — 1995
Medical/Real estate
Milwaukee Lawn Sprinkler Corp. September 2013 - Present
Brookfield Chiropractic September 2009 - September 2010
Progressive Insurance 2009 - 2009
Progressive Insurance 2008 - 2009
Lagier Spa 2007 - 2008
Pearl Restaurant and Oyster Bar 2004 - 2005
Skills
Wellness, Fitness, Holistic Health, Customer Service, Nutrition, Promotions, Marketing Strategy, Event Planning, Corporate Events, Business Development, Team Management, Finance, Communication, International Business, Retail Category..., Inventory Management, Fundraising
Education
Lakeland College
B.A. In Progress, Business Management/ International Business
Lakeland Community College 2013 — 2016
Associate of Arts (A.A.), Business, Summa Cum Laude
Brown Aveda Institute
Licensed Esthetician, Dean's List Recognition
Progressive Insurance September 1989 - Present
Education
Lakeland Community College 1999 — 2006
Euclid High School Lakeland Community College
Progressive Insurance July 2014 - Present
Progressive Insurance December 2010 - July 2014
Progressive Insurance December 2008 - December 2010
Progressive Insurance 2009 - 2010
Progressive Insurance January 2008 - November 2009
Skills
BMC Remedy, Servers, Help Desk Support, BMC Patrol, Telecommunications, IT Operations, Visio, Lotus Notes, SharePoint, ITIL, Service Management, Networking, BMC Data Import, BMC Developer Studio, Fiddler, Microsoft Visual Studio, Microsoft SQL Server, BMC Impact Explorer, BPPM, Microsoft Office, Microsoft Outlook, Third Party Vendor..., SiteScope, Unicenter TNG, HP Openview, Microsoft Server Support, Virtual Server, On-call Support, Cisco VPN, Mobile Devices, Mobile Applications, Social Media, Computer Network..., ADDM (Atrium Discovery...
Education
Lakeland Community College 2010 — 2010
Ohio University 1997 — 2001
Unitrex SpaRoom July 2015 - Present
ORTHOWORLD Inc. October 2014 - April 2015
Progressive Insurance January 2012 - May 2014
Hartman Personnel Services November 2011 - January 2012
Tailoj December 2008 - November 2011
Notre Dame College August 2010 - February 2011
Notre Dame College March 2003 - October 2010
Diabetes Partnership of Cleveland May 2009 - July 2009
Blockbuster March 2006 - February 2008
Subway 2004 - 2006
Skills
Marketing, Social Media, Training, Event Planning, Marketing Strategy, Management, Customer Service, Customer Retention, Sales, Newsletters, Marketing Communications, Integrated Marketing, Project Management, Social Networking, CRM, Fundraising, Teamwork, Marketing Research, Web Content, Customer Acquisition, Plannning, Interviews, Web Content Management, Systems Analysis, Leadership
Education
Lake Erie College 2011 — 2012
Masters in Business Administration, Management
Notre Dame College 2008 — 2010
Bachelor of Arts, Marketing and Management Information Systems
Progressive Insurance 2002 - Present
Non-Profit Organization 1990 - September 2012
LBL Printing 2000 - 2002
Painesville Township Board of Education January 1993 - December 2001
Downing & Assocs April 1990 - June 2000
Skills
Project Management, Marketing, Sales, E-Learning, Lectora, PeopleSoft, Building Relationships, Process Improvement, Training Facilitation, Systems Analysis, Web Based Training, Online Training, Compliance, Ethical Decision Making, Training Needs Analysis, Instructor-led Training, Business Ethics, Process Analysis, Advertising, Promotional, Leadership, Business Analysis, Risk Management, Interviews, Program Management
Education
Ohio University 1974 — 1976
Bachelor's Degree, Business Administration and Management, General
Lakeland Community College 1972 — 1974
Associate's Degree, Business Administration and Management, General
Progressive Insurance May 2007 - Present
Education
Lakeland Community College
Wave Imaging March 2006 - Present
Progressive Insurance September 2001 - July 2004
Skills
Medical Devices, Product Development, Microsoft Office, Strategic Planning, Customer Relations
Education
Lakeland Community College 2001 — 2003
Computer Science
Progressive Insurance January 1997 - Present
New Community Bible Fellowship 2011 - 2011
UPS November 1996 - December 1996
Skills
Customer Service, Team Building, Budgets, Performance Management, Administration, Strategic Planning, Coaching, Public Speaking, Leadership Development, Cross-functional Team..., Sales Management, Nonprofits, Research, Liability, Insurance, Commercial Insurance, Claim Investigation
Education
Lakeland Community College 2009 — 2010
General Business, Business Administration and Management, General, 3.8
Buchtel High School 1978 — 1981
Diploma, Agricultural and Horticultural Plant Breeding, horticuture floral designs
Progressive Corporation January 1998 - Present
Progressive Insurance January 1998 - Present
Skills
Insurance, Property & Casualty..., General Insurance, Liability, Casualty, Underwriting, Claims Management, Health Insurance, Customer Service, Process Improvement, Accounts Receivable, Commercial Insurance
Education
Lakeland Community College 2007 — 2009
Bachelor of Business Administration (B.B.A.), 3.8
University Hospitals of Cleveland October 2012 - Present
Ricerca Biosciences March 2006 - June 2012
Progressive Insurance October 1996 - June 2004
Lake Health March 1989 - August 1996
Skills
Sop, Biotechnology, Regulatory Affairs, CRO, Data Analysis, Oncology, Pharmacology, Clinical Development, Infectious Diseases, HPLC, Lifesciences, Immunology, Biopharmaceuticals, ELISA, Clinical Trials, Quality Assurance, Medicine, FDA, Analytical Chemistry, GMP, Assay Development, GCP, GLP, Laboratory, Life Sciences, SOP
Education
Lake Erie College 1992 — 1995
Bachelor of Arts (B.A.), Health Services/Allied Health/Health Sciences, General
Lakeland Community College 1986 — 1989
Associate of Science (A.S.), Medical Laboratory Technology
Progressive Insurance November 1990 - Present
Computer Task Group September 1981 - November 1990
Skills
Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Lakeland Community College 1980 — 1988
Associate of Applied Business, Computer Programming
Euclid Senior High School 1971 — 1973
Progressive Insurance May 2003 - Present
Crystal Consulting September 1995 - April 2003
Capgemini September 1988 - August 1995
Skills
Microsoft SQL Server, SDLC, SharePoint, Insurance, SQL, Windows Server, .NET, IT Management, ASP.NET, XML, C#, Visio, Requirements Analysis, Database Design
Education
Lake Erie College 1981 — 1982
Lakeland Community College 1971 — 1973
Associate's degree, Information Technology
Safeguard Properties February 2009 - Present
Safeguard Properties February 2009 - Present
Progressive Insurance February 2008 - February 2009
Stoudmire Investment Group June 2004 - February 2008
Education
Lakeland Community College
Business Management
Progressive insurance December 1989 - Present
Progressive Insurance 1989 - 2012
Skills
Insurance, Property & Casualty..., Liability, Claim, Subrogation, Casualty
Education
Lakeland Community College
Healthy Harmony LLC July 2014 - Present
Progressive Insurance April 2005 - July 2014
Parker Hannifin June 1999 - April 2005
Education
Bauman College 2012 — 2014
Certificate, Human Nutrition
Lakeland Community College 1996 — 1999
Associate's degree, Information Technology