Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
Smartlink, LLC December 2014 - Present
Credit Suisse August 2013 - December 2014
Credit Suisse November 2008 - August 2013
Progressive Insurance September 2007 - November 2008
Progressive Insurance June 2006 - September 2007
Skills
Recruiting, Meeting Planning, Event Planning, Written & Oral..., Human Resources, Onboarding, Events Coordination, Leadership Development, Employee Training, Multi Tasking, Event Management, Sales, Insurance, Customer Service, Time Management, Finance, Interviews, Leadership, Management, Temporary Placement, Networking
Education
Penn State University 2002 — 2006
Bachelor of Science (B.S.), Crime, Law and Justice
Mutual of Enumclaw March 2015 - Present
The Electrode Store June 2013 - March 2015
Shirreff Insurance Agency January 2012 - October 2012
Allstate July 2010 - June 2011
Northwest Harley Davidson Inc July 2007 - October 2008
Progressive Insurance January 2005 - June 2007
Shirreff Insurance Agency December 2000 - January 2005
Skills
Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Sage 100 ERP, Property & Casualty..., Claim, Customer Satisfaction, Process Improvement, Team Building, Training
Education
Washington State University 2015 — 2018
Bachelor of Business Administration (B.B.A.), Operations Management and Supervision
Pierce College 2003 — 2004
St. Mary's Food Bank Alliance 2012 - Present
MJS Designs, Inc. 2010 - 2012
Tempe Elementary School District 2008 - 2010
USAA 2002 - 2008
Progressive Insurance 1998 - 2002
Skills
Employee Training, Sales, Customer Service, Event Management, Event Planning, Nonprofits, Community Outreach, Fundraising, Program Development, Public Speaking, Teamwork, Volunteer Management, Leadership Development, Public Relations, Strategic Planning, Community Development, Grant Writing
Education
Phoenix College 1988 — 1992
Associate's degree, Marketing
Phoenix College 1988 — 1991
Associate's degree, Business Administration, Management and Operations
Progressive Insurance June 2015 - Present
Opal EPM January 2014 - Present
Provant October 2013 - Present
The Nooks Household October 2013 - Present
YMCA April 2014 - June 2015
Kotovsky Household March 2013 - July 2013
Skills
Psychology, Stress Management, Health Education, Employee Wellness, Athletics, Wellness, SPSS, Lifestyle, Health Promotion, health coaching, Mental Health, Softball, Time Management, Healthcare, Leadership, Social Networking, Counseling Psychology, Data Entry, Data Analysis, Sports Psychology, Prevention, Lifestyle Coaching, Nutrition Education, Nutritional Counseling, Wellness Coaching
Education
University of Missouri-Columbia 2011 — 2013
Master of Education (MEd), Health Education and Promotion
Pittsburg State University 2008 — 2011
Bachelor of Science (BS), Psychology
Progressive Insurance May 2014 - December 2014
Xerox September 2013 - May 2014
Alorica August 2012 - September 2013
Taco Bell April 2011 - July 2012
Skills
Customer Satisfaction, Learning Quickly, Organizational..., Strategic Leadership, Troubleshooting, Electronics, Empathy, Product Knowledge, Consistency, Client Rapport, Positivity, Problem Solving, Interpersonal Skill, Customer Service, Communication Skills, work well under pressure, Adaptability, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Public Speaking, Presentation Skills, Technical Support
Education
University of Colorado Colorado Springs 2012 — 2018
N/A, Business/Corporate Communications
Pikes Peak Community College 2011 — 2011
N/A, English Language and Literature, General
WTAJ-TV June 2014 - Present
Centre County Report January 2014 - May 2014
The Porterfield Group August 2012 - May 2014
WJAC-TV January 2014 - April 2014
Centre County Report August 2013 - December 2013
ABC News June 2013 - August 2013
ABC News June 2013 - August 2013
Penn State College of Communications February 2013 - February 2013
Penn State College of Communications October 2012 - October 2012
Progressive Insurance May 2012 - August 2012
Skills
Final Cut Pro, Internet Broadcasting..., Adobe Photoshop, Adobe InDesign, Editing, Video, Troubleshooting, Journalism, Dreamweaver, HTML, Public Relations, Public Speaking, Photoshop, Social Media Marketing, Multimedia, Avid Newscutter, Avid Interplay Assist, Storytelling, Microsoft Servers, Mac OS X Server, Writing, Web Development, Publicity, Social Media, Television, Blogging, Interviews, Social Networking, Newspapers, Video Editing, Radio Broadcasting
Education
Penn State University 2010 — 2014
Bachelor of Science (BS), Bachelor of Arts (BA), Management Information Systems, Broadcast Journalism
Freeport Area Senior High School 2006 — 2010
Progressive Insurance February 2012 - September 2013
Academy Bank February 2011 - August 2011
Home Depot January 2010 - January 2011
Education
Pikes Peak Community College 2006 — 2009
Associate of Arts and Sciences (AAS), Zoology/Animal Biology
DQE Communications April 2013 - Present
Progressive Insurance June 2010 - March 2013
Pennsylvania College of Technology September 2007 - May 2010
Capital Blue Cross May 2009 - July 2009
Progressive Insurance May 2008 - August 2008
Skills
Troubleshooting, Cisco Certified, Network Administration, Cisco IOS, VLAN, TCP/IP, STP, VMware ESX, Virtualization, EMC SAN Administration, Dell PowerEdge Servers, HP Server Hardware, Cisco UCS, Windows Server, Active Directory, BMC Remedy, Compliance PCI, Symantec Antivirus, Cabling, Optical Fiber
Education
Pennsylvania College of Technology 2006 — 2010
Bachelor's degree, Security Specialist, 3.52 GPA
Pennsylvania College of Technology 2006 — 2010
Bachelor's degree, Network Specialist, 3.52 GPA
Progressive Casualty Insurance January 2009 - Present
Progressive Casualty Insurance January 2005 - Present
Progressive Casualty Insurance Company December 2001 - Present
Progressive Insurance October 2001 - Present
Progressive Casualty Insurance Company January 2001 - Present
McDonalds Colorado Springs May 1983 - October 2001
McDonald's Corporation January 1983 - October 2001
Skills
Team Leadership, Team Motivator, Negotiation, Writing, Insurance, Claims Management, Team leadershp,..., Casualty, Claim, Claim Investigation, Claims Handling, Claims Resolution, Commercial Insurance, Coaching, Customer Satisfaction, Customer Service, General Insurance, Leadership, Legal Liability, Liability, Liability Analysis, Litigation Management, Performance Management, Personal Injury, Property
Education
Pikes Peak Community College 2010 — 2012
Associate's degree, Business Management
Pikes Peak Community College
Associate Degree, Business Management
Nevada General Insurance Company July 2014 - Present
Nevada General Insurance Company March 2011 - Present
Metlife Auto and Home May 2009 - March 2011
Big Sky Investments 2007 - 2008
California State Automobile Association 1999 - 2007
Western United Insurance Company 1995 - 1999
Unitrin 1990 - 1995
Progressive Insurance 1980 - 1990
Education
Pepperdine University 1988 — 1990
MBA
Nathaniel Hawthorne College 1976 — 1980
BS, Business/Aviation Management
Progressive Insurance September 2014 - Present
Randstad Technologies US February 2013 - September 2014
Randstad Technologies US August 2012 - February 2013
Nationwide Insurance March 2010 - May 2012
Nationwide Insurance July 2008 - March 2010
Nationwide Insurance February 2008 - July 2008
Nationwide Insurance March 2006 - February 2008
Nationwide Insurance March 2005 - March 2006
Nationwide Insurance February 2003 - March 2005
Morrow Control & Supply Inc June 1993 - February 2000
Skills
Information Technology, Requirements Analysis, Requirements Gathering, Business Requirements, Billing Systems, Billing Process, Functional Requirements, Usability Testing, Performance Testing, Regression Testing, User Acceptance Testing, Customer Service, Customer Experience, Customer Support, Process Improvement, Process Management, Business Process..., Product Support, Innovation, Call Center, Lotus Notes, Microsoft Office, Global Delivery, Deliverables, Agile Project Management, CAPM, Quality Center, Property & Casualty..., Benefits Analysis, Return on Investment, CA Clarity, Business Analysis, Business Process, Microsoft Word, Microsoft Excel, PowerPoint, Spreadsheets, Project Portfolio..., Call Centers, SDLC, Leadership, PMP, Project Management, Insurance, Project Delivery, Visio, Business Process Design
Education
Penn State World Campus 2013 — 2016
Bachelor of Science (B.S.), Information Technology, 3.05
Penn State World Campus 2007 — 2010
Associate of Science (AS), Business, Management, Marketing, and Related Support Services, 3.2
Progressive Insurance December 2013 - Present
Great Clips, Inc. June 2012 - December 2013
Mastercuts July 2006 - March 2012
Great Clips March 2006 - July 2006
Supercuts April 2000 - March 2006
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Organization, Goal Oriented, Multi Tasking, Efficiency, Teamwork, Team Building, Mentoring, Human Resources, Employee Training
Education
University of Colorado at Colorado Springs 2010 — 2012
BS, Business Administration
Pikes Peak Community College 2008 — 2010
AA, Business Administration
Progressive Insurance April 2013 - Present
Progressive Insurance July 2011 - March 2013
The Alternative Copy Shop September 2008 - June 2011
Family Resource Center - Los Angeles Valley College June 2008 - September 2010
The Orfalea Family Children's Center January 2010 - June 2010
Skills
Leadership, Time Management, Budgets, Customer Service, Employee Training, Program Management, Marketing, Negotiation, Analysis, Claim, Social Media, Public Speaking, Microsoft Word, Insurance, Microsoft Excel, Microsoft Office
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2015 — 2017
Master of Business Administration (M.B.A.), Finance
University of California, Santa Barbara 2007 — 2011
Bachelor of Arts (BA), Psychology, Spanish Minor
Universidad Carlos III de Madrid 2009 — 2009
Spanish Language and Literature
Palisades Charter High School 2003 — 2007
High School Degree
Progressive Insurance February 2009 - Present
American Family Insurance July 2005 - February 2009
All Pro Travel May 2002 - July 2005
Education
Pikes Peak Community College 2007 — 2012
Associate's degree, Accounting
University of Colorado Colorado Springs 1976 — 1981
Business Administration
Progressive Insurance October 2012 - Present
Leehigh Autobody and Service Center February 2008 - August 2012
Pennsylvania College of Technology January 2006 - December 2007
Elden Street Tire and Service Center June 2003 - August 2007
Skills
PowerPoint, Team Building, Program Management, Event Management, Training, Management, Social Networking, Microsoft Office, Supervisory Skills, Inventory Management, Project Planning, Troubleshooting, Leadership Development, Project Management, Customer Service, Statistics, Strategic Planning, Coaching, Risk Management, Public Speaking, Customer Satisfaction, Fundraising, Human Resources, Policy, Budgets, Event Planning, Microsoft Word, Microsoft Excel, Sports, Process Scheduler, Excel, Word, Mathematics, Scheduling, Problem Solving
Education
Pennsylvania College of Technology 2004 — 2008
B.S., Automotive Technology Management
Pennsylvania College of Technology 2004 — 2007
AAS, Automotive Technology
MetLife July 2015 - Present
MetLife September 2014 - July 2015
Progressive Insurance June 2012 - August 2014
Progressive Insurance August 2010 - June 2012
Progressive Insurance March 2005 - August 2010
Skills
Analysis, Claim, Liability, Insurance, Subrogation, Commercial Lines, Medical Terminology, General Insurance, Medical Coding, Liability Analysis, Accident, Casualty, Property, Property Damage, Claim Investigation, Claims Handling, Claims Resolution, Casualty Insurance
Education
Penn State University 1999 — 2003
Bachelor of Science (BS), Meteorology
Accenture March 2014 - August 2015
JPMorgan Chase June 2013 - August 2013
Progressive Insurance May 2012 - August 2012
FirstEnergy May 2011 - August 2011
Skills
Windows, Troubleshooting, Windows 7, Computer Hardware, Operating Systems, Android, Software, Maintenance & Repair, Hardware, Computer Security, Security, Software Installation, Servers, Consulting, Computer Repair, Networking, Windows 8, Windows 8.1, Java, C++, Microsoft Office, Windows Vista, Microsoft Excel, XP, PowerPoint, Microsoft Word
Education
Pennsylvania State University-Penn State Berks 2010 — 2013
Bachelor of Science (BS), Information Sciences and Technology, 3.77
EPIC Real Estate Group January 2012 - Present
Progressive Insurance March 1998 - October 2003
Progressive Insurance October 1995 - March 1998
Skills
Writing, Administrative..., Bookkeeping, Customer Service, Coordination, Fitness, Foreclosures, Internet, Invoicing, iPhone, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Mathematics, Negotiation, Contract Negotiation, Nutrition, Office Management, Organization, PowerPoint, Problem Solving, Underwriting, Windows, Wordpress
Education
University of Colorado at Colorado Springs 2006 — 2009
Bachelor's degree, Communication, General
Pikes Peak Community College 2004 — 2006
Associate's degree, General Studies
SafeAuto Insurance Company April 2014 - Present
Gerald Kane Consulting January 2009 - March 2014
Progressive Insurance September 1999 - December 2008
Progressive Insurance June 1998 - September 1999
Progressive Insurance July 1995 - June 1998
Progressive Insurance July 1993 - July 1995
Progressive Insurance July 1991 - July 1993
Progressive Insurance October 1989 - July 1991
Skills
Leadership Development, Building Relationships, Analyzing, Organizing, Problem Solving, Team Building, Motivation, Project Management, Claims Management, Leadership, Analysis, Insurance, Claim, Training, Casualty, Liability, Property & Casualty..., Legal Liability, Management, Claims Handling, Claim Investigation, Litigation Management, Professional Liability, Liability Analysis, Commercial Insurance, Claims Resolution, Excess, Reinsurance, Adjustments, Accident, Subrogation, D&O, Casualty Insurance
Education
Penn State University 1981 — 1985
BS, Mathematics - Minor in Business Management
American Strategic Insurance October 2011 - Present
Select Collision Group March 2010 - October 2011
Progressive Insurance 1993 - 2009
Skills
Leadership, Recruiting, Insurance, Customer Service, Underwriting, Property & Casualty..., Sales, Risk Management, Interviews, Customer Retention, Training, Vendor Management, Team Building, Negotiation, Management, Account Management
Education
Penn State University 1989 — 1993
BS, Quantitative Business Analysis
Progressive Insurance September 2003 - Present
Borders 2008 - 2010
N.T.S. 2001 - 2002
Sam's Club 1997 - 2001
Education
Pfeiffer University 1997 — 2001
Bachelor of Arts, Psychology
Progressive Insurance August 2014 - Present
Progressive Insurance November 2013 - Present
Target Corporation July 2013 - November 2013
Target Corporation October 2012 - November 2013
Target Corporation July 2007 - October 2012
Target Corporation November 2005 - July 2007
Target Corporation November 2005 - July 2007
Target Corporation August 2004 - October 2005
Target Corporation August 2002 - August 2004
Skills
American Sign Language, Management, Human Resources, Payroll, Sales Management, Administrative..., Volunteer Management, Volunteer Training, Recruiting, Interview Skills, Team Leadership, Peer Mentoring, Building Relationships, Labor Relations, Sales
Education
University of Arizona 2006 — 2013
Bachelor of Arts (B.A.), Political Science and Government
Pima Community College 2006 — 2010
The Cleveland Orchestra December 2010 - Present
Call Centers and Marketing Firms July 2010 - Present
Hitchcock Fleming & Associates July 2010 - December 2010
Insurance.com May 2009 - July 2010
Insurance.com July 2007 - May 2009
Progressive Insurance January 2006 - July 2007
Skills
Web Analytics
Education
Pennsylvania State University-Erie Campus 2002 — 2005
B.S. in Mathematics
Emergent BioSolutions March 2011 - Present
Emergent BioSolutions August 2009 - March 2011
Sanofi Pasteur February 2007 - August 2009
sanofi pasteur April 2006 - February 2007
Sanofi Pasteur November 2001 - March 2006
Dendrite 2000 - 2001
DORN Technology Group 1998 - 2000
Liberty Mutual 1996 - 1998
Progressive Insurance 1990 - 1996
Skills
PMP, Portfolio Management, Plan Implementation, PMO, Budgeting, Cross-functional Team..., Earned Value Management, Strategic Planning, Operations Management, System Deployment, Business Process..., Business Analysis, Training, Pharmaceutical Industry, Vaccines, Project Management, Process Improvement, Management, Six Sigma, Lean Management, Strategy, CRM, Leadership, Business Process, Project Planning, Business Strategy
Education
Villanova University 2007 — 2008
Master Certificate in Applied Project Management, Project Management
Penn State University 1985 — 1989
BA, International Relations
Kutztown Area High School 1981 — 1985
Villanova University
Six Sigma Green Belt
Progressive Insurance January 2012 - Present
Apartment Management Consultants April 2010 - January 2012
Dunmire Property Management May 2008 - April 2010
Skills
Microsoft Office, Sales, Customer Service, Organization, Property Management, Licensed Property &..., Reliable, Friendly Personality, Dependable Team Player, Interviews, Property, Program Management
Education
University of Colorado at Colorado Springs 2011 — 2013
Bachelor of Arts (B.A.), Communication and Media Studies
Pikes Peak Community College 2009 — 2011
Progressive Insurance February 2014 - Present
Progressive Insurance June 2003 - February 2014
Skills
Casualty, Liability Analysis, Legal Liability, Claim Investigation, Litigation Management, Claims Management, Liability
Education
Robert Morris University 2011 — 2012
Master's degree, Business Administration and Management, General
Penn State University 1999 — 2003
Bachelor's degree, Marketing
Rosetta September 2010 - Present
Rosetta July 2008 - August 2010
Brulant March 2008 - July 2008
Brulant 2000 - 2008
Progressive Insurance 1999 - 2000
IBM 1996 - 1999
Skills
Interactive Marketing, Digital Strategy, Program Management, Project Management, User Experience, SEM, Financial Services, Digital Marketing, Web Analytics, E-commerce, PPC, .NET, IT Strategy, Analytics, Consulting, Enterprise Architecture, Web Development, Marketing Strategy, Team Leadership
Education
Penn State University 1993 — 1997
BS, Material Science & Engineering
Brent's Bodyworks - Therapeutic Massage August 2014 - Present
Provident Lending February 2012 - March 2014
Progressive Insurance October 2010 - May 2011
WOW! Internet, Cable & Phone August 2009 - October 2010
Provident Lending September 2005 - September 2006
Education
Colorado Institute of Massage Therapy 2013 — 2014
International Academy of Neuromuscular Therapy (IANMT) certification, Advanced Neuromusclular Therapy, 4.0
DeVry University 2008 — 2009
Bachelor's, Technical Management
Pikes Peak Community College 2006 — 2007
Associate's, Computer Information Systems
Safeco Insurance March 2015 - Present
Progressive Insurance March 2013 - March 2015
Progressive Insurance October 2010 - March 2013
Progressive March 2007 - October 2010
sanofi-aventis June 2006 - November 2007
Skills
Insurance, New Business Development, Property & Casualty..., Sales, Sales Operations, Customer Retention, Negotiation, Sales Management, Commercial Insurance, Account Management, Sales Process, Strategic Planning, General Insurance, Management, Selling, Casualty, Liability, Time Management, Marketing Strategy, Customer Service, Team Building, Business Development, Coaching, Direct Sales, Sales Presentations, Commercial Lines, Health Insurance, Project Management, Underwriting, Leadership, Professional Liability, Marketing, Legal Liability, Claim, Casualty Insurance
Education
Penn State University 1998 — 2002
Finance, Finance and Economics
Predictive Maintenance Solutions, Inc. November 2013 - Present
MG Designs, Inc. January 2006 - December 2012
Business Language Center August 1990 - August 1994
Progressive Insurance June 1990 - May 1991
Strawbridge & Clothier June 1987 - January 1990
Skills
Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Public Speaking, Budgets, Social Networking, Project Management, Management, Social Media, Social Media Marketing
Education
Philadelphia University 1983 — 1987
Bachelor of Science (BS), Retail Management
Archbishop Ryan High School 1979 — 1983
Warrior Energy Services April 2015 - Present
Time Warner Cable October 2010 - April 2015
Time Warner Cable May 2009 - October 2010
Time Warner Cable August 2008 - May 2009
Time Warner Cable January 2008 - August 2008
Veritude October 2007 - January 2008
Progressive Insurance January 2005 - August 2007
Skills
Customer Satisfaction, Call Center, Process Improvement, Telecommunications, Team Building, Customer Retention, Customer Experience, Call Centers, Sales, Coaching, Team Management, Project Management, Performance Management, Video Conferencing, Teleconferencing, Schedules, Time Management, Expense Reports, Business Travel, Microsoft Excel, Outlook, PowerPoint, Microsoft Word, CSG, Telephony, Billing Systems, Avaya
Education
Pikes Peak Community College 2006 — 2006
General Studies - External Articulation, 4.0
Tri-Point High School 1995 — 1995
Diploma, General Studies
Clifton Central High School 1991 — 1995
Walt Disney World January 2011 - Present
Kent State University August 2007 - Present
The Vanguard Group September 1998 - June 2006
NationsBank Services, Inc. August 1997 - September 1998
Progressive Insurance January 1991 - August 1997
NationsBank Services, Inc. March 1988 - January 1991
Skills
SDLC, Agile Methodologies, Program Management, Project Management, Scrum, Team Building, Business Analysis, Web Design, SharePoint, SQL, Software Development, Team Leadership
Education
Pennsylvania State University-Great Valley Graduate Center 2001 — 2005
MIS, Information Technology
University of Tampa 1982 — 1986
MIS, Information Science
Progressive Insurance November 2004 - Present
Progressive Insurance December 1995 - November 2004
Progressive Insurance March 1994 - December 1995
Progressive Insurance November 1992 - March 1994
Skills
Claims Management, Claim, Property & Casualty..., Liability, Casualty, Insurance, Property Damage, Legal Liability, General Insurance, Subrogation, Commercial Insurance, Commercial Lines, Litigation Management, Claims Handling, Claim Investigation, Liability Analysis
Education
Penn State University 1988 — 1992
B.S, Insurance
Repwest Insurance Company July 2012 - Present
PROGRESSIVE INSURANCE July 2005 - May 2011
UPS June 2000 - October 2005
Skills
Customer Service, Microsoft Excel, Process Improvement, Process Scheduler, Policy, Microsoft Office, Team Building, Outlook, Customer Satisfaction, PowerPoint, Management, Marketing, Project Management, Team Leadership, Access, Leadership, Training, Insurance, Strategic Planning
Education
Philadelphia University 2003 — 2004
Master's, Business Administration
Philadelphia University 1999 — 2003
Bachelor's, Marketing
The Hartford May 2011 - Present
Richmond American Homes April 2006 - November 2008
Progressive Insurance September 2003 - April 2006
Blue Cross Blue Shield / FCSO January 2000 - September 2003
Skills
Efficiency..., Technology Leadership, Insurance Negotiations, Sales&Marketing, Call Centers, Fixed Annuities, Teaching, Learning Communities, Educational Leadership, Commercial Lines, Legal Liability, Umbrella Insurance, Team Building, Liability Analysis, Employment Practices..., Property, Leadership Development, Coaching, Claims Resolution, Training, Real Estate Transactions, Property Damage, Sales, Adobe Connect, Insurance, Property & Casualty..., Underwriting, Workers Compensation, Liability, General Insurance, Leadership, Professional Liability, Risk Management, Claim, Process Improvement, Commercial Insurance
Education
University of North Florida 1999 — 2002
Bachelor's degree, History
Pima Community College 2009 — 2010
Post-Bac Teacher Certification, High School History
Boeing June 2015 - Present
Boeing June 2014 - June 2015
Penn State University September 2011 - May 2014
Progressive Insurance May 2013 - August 2013
Avesta Financial Consultants Inc. June 2011 - August 2011
DrScribe, Inc. June 2010 - August 2010
Skills
Java, HTML, C++, PowerPoint, SQL, Microsoft Office, Statistics, Visual C#, Visio, Python, Medical Research, ASP.NET MVC, Computer Hardware, Project Management, Team Leadership, Software Documentation, Agile Methodologies, Software Prototyping, Game Design, Game Development, Windows, Open Source Software, Solution Architecture
Education
Penn State University 2010 — 2014
Bachelor of Science (B.S.), Information Sciences and Technology
Cardinal Gibbons High School 2006 — 2010
Udacity
Computer Science
Allstate October 2013 - Present
The John Karne's Allstate Agency October 2013 - April 2014
Geek Squad October 2008 - April 2014
Infinity Insurance October 2012 - September 2013
Progressive Insurance April 2012 - October 2012
Skills
Bilingual, Customer Service, Claims Handling, Auto Claims, Sales, Training, Hiring Practices, Time Management, Insurance, Counseling Psychology, Coaching, Interviews, Recruiting, Employee Training, Call Centers, Payroll, Human Resources, Claim, Psychology, Teamwork, Leadership Development, New Hire Orientations, Sourcing, Talent Acquisition, Retail
Education
University of Central Florida 2012 — 2012
adjuster license, Licensing to become a claims adjuster
Pennsylvania State University-Erie Campus 2008 — 2011
Bachelor of Arts (B.A.), Psychology, 2.5
Pennsylvania State University 2007 — 2011
Bachelor of Arts, Psychology
FARA Insurance Services May 2014 - Present
Turner Construction Company September 2013 - February 2014
AIG September 2011 - September 2013
AIG December 2007 - August 2011
Progressive Insurance May 2005 - December 2007
Skills
Liability, Claim, Insurance, Litigation Management, Employment Practices..., Risk Management, Professional Liability, Legal Liability, Property & Casualty..., Commercial Insurance, Property Damage, Casualty, Claims Management, Workers Compensation, Claims Resolution, Liability Analysis, General Insurance, Product Liability, Commercial Lines, Claims Handling, Subrogation, Claim Investigation, Errors & Omissions, Underwriting, Litigation, Environmental Policy, Casualty Insurance, Mediation, Civil Litigation, Personal Injury, Commercial Litigation
Education
Everest University-Pompano Beach 2004 — 2005
Master of Business Administration (M.B.A.), Business Administration and Management, General
Penn State University 1997 — 2001
Bachelor of Science (B.S.), Criminal Justice/ English
Martin Luther King Jr. High School
Progressive Insurance February 2014 - Present
Skills
Property & Casualty..., Insurance, Underwriting, Health Insurance, Life Insurance, Liability, Customer Service, General Insurance, Commercial Insurance, Claim, Casualty Insurance
Education
Pikes Peak Community College
iKNITiatives November 2010 - Present
Cigna March 2015 - Present
Cigna June 2014 - March 2015
Cigna March 2012 - May 2014
Izzazu August 2010 - June 2012
Cigna March 2008 - March 2012
Salon Vivace Treesdale May 2009 - July 2010
Progressive Insurance February 2006 - March 2008
Progressive Insurance June 2003 - February 2006
Skills
Legal Principles Claim..., Disability Claims..., Makeup Artistry, Hair Cutting, Cosmetology, indie dyer, Knitwear, Hand Knitting, Knitting, Crochet, Six Sigma, Casualty, Claim, Claims Handling, Property & Casualty..., Liability, Casualty Insurance, Health Insurance, Insurance, Customer Service
Education
Penn State University 1999 — 2003
Bachelor of Science, Operations & Information Systems Management
Bella Capelli - A Paul Mitchell Partner School 2008 — 2010
Cosmetology license, Cosmetology
Rapid7 August 2012 - Present
DISYS July 2012 - August 2012
Kforce Inc. September 2011 - June 2012
Progressive Insurance October 2006 - April 2010
CompUSA June 2002 - October 2006
Gateway August 1999 - May 2002
CompUSA July 1998 - August 1999
Skills
Drummer, Computer Hardware, Drums, Troubleshooting, System Administration, Technical Support, Software Installation, Windows 7, XP, Active Directory, Operating Systems, Hardware, Windows, Laptops, Networking, Help Desk Support, Network Administration, VMware, Computer Repair, A+ Certified, Outlook, Wireless Networking, Percussion, Firewalls, Network Security, VPN, Software Documentation, Antivirus, Testing, Information Technology, Access, Security, Windows Server, Servers, OS X, Virtualization, Computer Security, Printers, TCP/IP, SharePoint, DNS, Disaster Recovery, System Deployment, VMware ESX, DHCP, Routers, Cisco Technologies, Microsoft Exchange, BMC Remedy, Data Center
Education
Pikes Peak Community College 2009 — 2010
Augsburg American High School 1988 — 1993
High School Diploma
Progressive Insurance May 2011 - Present
Progressive Insurance May 2008 - May 2011
Progressive Insurance December 2006 - May 2008
Progressive Insurance November 2004 - December 2006
Skills
Property & Casualty..., Management, Leadership
Education
Pittsburg State University 2000 — 2004
Marketing, Business
ICM DocumentSolutions,Inc November 2014 - February 2015
Progressive Insurance May 2014 - September 2014
WageWorks October 2012 - May 2014
Fry’sElectronics September 2011 - January 2012
CHILDCARESTUFF.COM January 2009 - January 2010
Education
Phoenix College
Physics
Worksoft 2000 - 2007
Nobel Insurance Company Limited 1989 - 2000
Progressive Insurance 1984 - 1989
Education
Temple University 1966 — 1968
PhD in Economics
Penn State University 1960 — 1966
BS, MS, Accounting, Business Administration
Progressive Insurance July 2011 - Present
Progressive Insurance February 2010 - July 2011
Progressive Insurance July 2008 - February 2010
Skills
Microsoft Excel, SAS, Microsoft SQL Server, Spanish, Data Analysis, Analysis, Insurance, Analytics, Business Analysis, Property & Casualty..., Underwriting, Pricing, Product Management, Leadership, Competitive Analysis
Education
The College of William and Mary - The Mason School of Business 2015 — 2016
Master of Business Administration (MBA)
Penn State University 2004 — 2008
Bachelors of Science, Industrial Engineering
CB Insurance June 2015 - Present
Progressive Insurance September 2012 - June 2015
Famous Dave's of America April 2012 - September 2012
T-Mobile September 2009 - January 2011
Skills
Customer Service, Customer Service..., Insurance, Microsoft Excel, Property, Customer Satisfaction, Call Centers, Leadership, Training, Team Building, Outlook, Time Management, Sales, Property & Casualty..., Customer Retention, Problem Solving, Process Improvement, Public Speaking, Coaching, Customer Experience
Education
Pikes Peak Community College 2009 — 2016
Working on Associate of Arts degree, Elementary Education and Teaching
Coronado High School 2000 — 2004
Diploma
Oracle December 2014 - Present
Progressive Insurance May 2014 - September 2014
Verizon Business December 2011 - May 2014
Verizon Business August 2008 - October 2010
Verizon Business November 2005 - December 2006
L-3 Communications March 2005 - September 2005
Great-West Life and Annuity Insurance Company November 2004 - February 2005
IBM July 2004 - September 2004
Northrop Grumman Information Systems November 2000 - November 2003
Skills
SDLC, Quality Center, Software Quality..., Requirements Analysis, User Acceptance Testing, Project Management, Testing, Test Planning, System Testing, Test Management, Integration, Program Management, Software Project..., Test Automation, Quality Assurance, Management, Visio, Agile Methodologies, Regression Testing, Test Cases, Business Analysis, QTP, HP Quality Center, SQL
Education
University of Colorado Colorado Springs 2001 — 2006
Information Systems
Pikes Peak Community College 1997 — 1999
AGS, General Studies - Transfer Degree
Progressive Insurance June 2015 - Present
Progressive Insurance February 2015 - June 2015
Progressive Insurance May 2014 - June 2015
Progressive Insurance September 2014 - February 2015
Progressive Insurance April 2013 - September 2014
Progressive Insurance June 2011 - April 2013
Pennsylvania College of Technology January 2011 - May 2011
Pennsylvania College of Technology January 2010 - May 2011
Webdrafter.com May 2010 - August 2010
Skills
Data Center, Information Technology, Windows Server, SAN, Cabling, Server Administration, VMware, Active Directory, Troubleshooting, Cisco IOS, Disaster Recovery, BMC Remedy, IBM Mainframe, Change Management, vSphere, z/OS, EMC Storage, Cisco Technologies, Remote Administration, Network Hardware, PHP, Unix, iOS, OS X, High Availability, IP Networking, Social Networking, Ticketing Systems, Failover, SQL Clustering, Remedy Ticketing System, CatOS, SysAid, ESXi, EMC Celerra, Centerra, PowerPath, Symmetrix, Mac OS X, Android, Server 2000-2008, DMX-3, Tape Libraries, Tape Management, Cisco MDS SAN switches, NICE Call Recording, Team Management, Open Communication, SharePoint, Technical Support
Education
Pennsylvania College of Technology 2008 — 2011
Bachelor of Science, Information Technology: Network Specialist Concentration, 3.6 Overall - 3.7 Major
Pine Grove Area High School 2004 — 2008
High School Diploma, General Studies
The Medicine Muse December 2006 - Present
Colorado Springs Young Professionals December 2013 - May 2014
Yama Training and Wellness June 2013 - 2014
Exhale Day Spa and Salon March 2013 - May 2013
Cottonwood Center for the Arts February 2008 - February 2013
Jula Salon and Spa March 2011 - December 2011
The OptiMystic Press January 2006 - December 2010
Manitou Springs Business Improvement District December 2005 - June 2006
Progressive Insurance November 2003 - April 2004
Cendant Travel October 2002 - May 2003
Skills
Marketing, Organizational Design, Event Planning, SocioCultural..., Linguistic Anthropology, Literature, Writing, Research, Conceptual Media, Independent Media, Copywriting, Copy Editing, Social Media, Desktop Publishing, Business Networking, Community Engagement, Technology, Fine Arts Education, Concept Design, Aesthetic Design, Articles, Portrait Photography, Film, Holistic Health, Aesthetics, Product Reviews, Sustainability, Sustainable Economics, Horticulture, Permaculture, Books, Painting, Nonprofits, Training
Education
University of Colorado Colorado Springs 2015 — 2017
Bachelor's Degree, SocioCultural Anthropology/Aesthetic Philosophy, 2.9
Pikes Peak Community College 2012 — 2014
Associate of Arts (A.A.), Socio-Cultural Anthropology, 3.0
Pikes Peak Community College 2000 — 2002
Undergraduate, Fine and Studio Arts, 2.5
Independent Beauty Consultant Mary Kay September 2013 - Present
Progressive Insurance April 2007 - June 2015
Skills
Creative Writing, Beauty Industry, Customer Service, Sales, Social Media, Retail, Public Relations, Training, Time Management, Team Building, Event Planning, Microsoft Excel, Fashion, Cosmetics, Marketing, Event Management, Makeup Artistry, Data Entry, Outlook, Microsoft Office, Social Media Marketing, Fundraising
Education
Pikes Peak Community College 2010 — 2014
Associate of Arts and Sciences (A.A.S.), Political Science and Government
Coronado High School 2008 — 2012
Lone Star Investment Group March 2014 - Present
Blue Leila International July 2013 - Present
Diamond Technology Group, LLC June 2009 - May 2013
Del Monte Foods, Inc. January 2009 - June 2012
K&L Gates June 2009 - January 2010
First American Title 2003 - 2006
ECI2 March 2001 - September 2003
Online Resources January 2001 - January 2003
Progressive Insurance September 1997 - June 2000
Varsitybooks.COM 1999 - 2000
Skills
Microsoft SQL Server, IBM DB2, Oracle, DB2 9.1, ITIL, CISSP, FileMaker, SharePoint, Lawson General Ledger, Lawson HRIS, Erwin, Embarcadero, Database Administration, Database Design, Database Replication, Backup & Recovery..., Idera Tools, BMC Patrol, SQL Server 2012 AlwaysOn, Project Management, Cahnge Management, Data Warehousing, .NET, Leadership, E-commerce, Applications Software..., SQL, SQL Tuning, Database Optimization, Kronos WFC, NetApp, HP San, Reporting Tool, Strategic Planning, Healthcare, Business Development, New Business Development, Account Management, SSRS, Business Analysis, Databases, Process Improvement, Management
Education
Penn State University 1992 — 1997
Bachelor of Science (BS), Management Information Systems, General
Microsoft University
Sentry Insurance April 2009 - Present
Progressive Insurance October 2002 - March 2009
Federated Insurance July 1998 - December 2001
Skills
commercial ins, property and casualty..., B2B Marketing, Sales, 401k, Life Insurance, Group Benefit Plans, Risk Management, Workers Compensation, Territory Account..., Sales Management, Sales Management...
Education
Penn State University 1993 — 1998
Memorial Hospital - University of Colorado Health September 2014 - Present
Parkview Medical Center August 2013 - June 2015
Pikes Peak Community College January 2009 - May 2013
NOAH 2013 - 2013
Progressive Insurance February 2007 - August 2011
LabCorp September 2006 - February 2007
Quest Diagnostics March 2002 - November 2004
Skills
Healthcare, Medical Terminology, Healthcare Information..., Hospitals, BLS, Medicine, OSHA, Quality Patient Care, Microsoft Office, Customer Service, EMR, Healthcare Management, Clinical Research, Phlebotomy, ICD-9-CM, PowerPoint, HIPAA, Microsoft Excel, Cpr Certified, Nursing, Patient Safety, Specimen Collection, Microsoft Word, Meditech, Public Health, Data Entry, Drug Testing, Patient Education, Treatment, Medication..., Patient Advocacy, Direct Patient Care, Medical Records, Wound Care, Inpatient, EKG, Nursing Care, Acute Care, Case Managment, Vital Signs, Epic Systems, Telemetry, Nursing Education, Health Education, ACLS, Medical/Surgical, IV
Education
University of Colorado Colorado Springs 2013 — 2015
Pikes Peak Community College 2009 — 2013
Associate of Applied Science, Nursing
Colorado Springs Utilities 2005 - Present
Ariba 2000 - 2005
Progressive Insurance 1997 - 2000
Education
Walden University 2011 — 2014
BS, Communicaiton and Marketing
Pikes Peak Community College 1986 — 1993
ProSmart Realty July 2013 - Present
Look Inside Realty November 2011 - July 2013
Keller Williams Integrity First Realty July 2005 - November 2011
Progressive Insurance October 2002 - July 2005
US Army August 1987 - November 2000
Skills
Short Sales, REO, Investment Properties, Residential, Foreclosures, Real Estate Investment, Sellers, Single Family Homes, Selling, Relocation, Real Estate, First Time Home Buyers, Negotiation, Investors, Investments, Home, Buying, FHA, Land, Referrals, Contract Negotiation, Buyer Representation, First Time Buyers, Listings, Luxury, Real Estate Development, Distressed Property, Real Estate Transactions, Resale, Condos, VA, New Home Sales, Multi Family Properties, Commercial Real Estate, Residential Homes, Townhomes, Buyers, Rentals, Real Property, SFR, Vacation Homes, New Homes, Relocation Buyers, Move Up Buyers, Brokerage, Real Estate License, Income Properties, Seller Representation, Listing Homes, CDPE
Education
Pikes Peak Community College 1995 — 1997
A.S.
Munich American High School 1983 — 1987
Progressive Insurance October 2014 - Present
Wide Open West October 2013 - Present
The Mattress Firm February 2011 - October 2013
Skills
Customer Service, Computer Navigation, Windows, Music Production, Team Management, Customer Retention, Customer Support, Sales Presentations, Sales Process, Musicians, Restaurants, Bartending, Retail Category..., Restaurant Management, Customer Satisfaction
Education
Western State University, Colorado 2005 — 2006
Pikes Peak Community College 1999 — 2001
Midd-West School District August 2014 - Present
State College Area School District August 2013 - June 2014
The Corner Room March 2012 - August 2013
Progressive Insurance June 2004 - March 2012
Sigma Aldrich March 2004 - May 2004
Damon's Bar & Grill June 1999 - February 2004
Pizza Hut January 1993 - January 1999
Skills
Customer Service, Interviewing, Claims, Supervisory Skills, Fundraising, Research, Marketing, Teaching, Interviews, Time Management, Team Building, Management, Leadership, Negotiation
Education
Penn State University 2012 — 2014
Master of Education (MEd), Curriculum and Instruction, Secondary English
Penn State University 1999 — 2003
Bachelor of Arts, Sociology
Whole Foods Market June 2015 - Present
Progressive Insurance January 2015 - June 2015
Corinthian Colleges, Inc. May 2014 - October 2014
FOX21/SOCO CW December 2012 - May 2014
Home Grown Hydroponics March 2012 - December 2012
Blockbuster Video 1999 - 2012
Wells Fargo September 2008 - November 2009
Skills
Sales Management, Film Criticism, Retail Management, Notary Public, Freelance Writing, Film Studies, Bindery, Customer Relations, Direct Sales, Inside Sales, Call Center, 65 WPM, 10 Key, Inventory Management, Merchandising, Visual Merchandising, Commentary, Commentator, Writing, Proposal Writing, Report Writing, Creative Writing, Direct Marketing, World History, Account Management, District Sales Manager, Marketing Director, B2B Marketing, B2B services, Loss Prevention, Accounting, Cold Calling, Billing Services, Public Speaking, Online Journalism, Creative Services, Broadcast Television, Television Research, Television Studio..., Market Research, Research, Customer Research, Project Management, Project Planning, PowerPoint development, Sales Presentations, Presentations, Hydroponics, Sustainable Gardening, Organic Gardening
Education
Pikes Peak Community College 2014 — 2016
Associate of Arts (A.A.), Communication and Media Studies
Lewis-Palmer High School 1996 — 2000
Diploma, Film Studies/Business Management, 3.4
Progressive Insurance January 2014 - Present
Progressive Insurance July 2009 - Present
Progressive Insurance May 2008 - July 2009
Progressive Insurance January 2003 - May 2008
Progressive Insurance September 1993 - January 2003
Skills
Claims Management, Insurance, Claim, Casualty, Claim Investigation, Liability, Property, Property Damage, General Insurance, Litigation Management, Interviews, Risk Management, Casualty Insurance, Legal Liability, Commercial Insurance
Education
Penn State University 1988 — 1992
Progressive Insurance March 2014 - Present
DICK'S Sporting Goods June 2013 - March 2014
Dick's Sporting Goods November 2011 - June 2013
Sun National Bank December 2009 - May 2010
Skills
Excel, Access, PowerPoint, Microsoft Word, Flash, SharePoint, PeopleSoft, Workforce Management, Microsoft Excel, Recruiting, Merchandising, Photoshop, Sales
Education
Philadelphia University 2009 — 2010
MBA, International Business
Philadelphia University 2004 — 2008
BS, eCommerce
Esurance September 2014 - Present
Progressive Insurance May 2012 - August 2014
Terminix October 2011 - May 2012
Verizon Wireless January 2007 - October 2011
Walmart November 2005 - January 2007
Skills
Technical Expertise, Teambuilding &..., Staff Development &..., Report Preparation, Spreadsheet & Database..., Multitasking Skills, Project Management, System Enhancements, Meeting Planning, Inventory Management, Customer Satisfaction, Call Centers, Time Management, Process Improvement, Billing Systems, Management, Technical Support
Education
Pima Community College 2009 — 2011
Information Technology
Gloversville High School 1996 — 2001
High School Diploma
Standard Pacific Homes April 2015 - Present
Lennar June 2013 - April 2015
Disaster One August 2008 - June 2013
HER Real Living May 2008 - August 2008
Ryan Homes December 2004 - November 2007
Progressive Insurance June 2003 - December 2004
Skills
Construction, Budgeting, Contract Negotiation, Negotiation, Construction Management, Property & Casualty..., Property Claims, Production Managment, Project Management, Homebuilding, Homebuilder, Restoration, Water Damage Restoration, Fire Restoration, Real Estate
Education
Penn State University 1998 — 2002
BS, Crime, Law, and Justice
Nationwide Insurance October 2005 - Present
CARSTAR 2001 - August 2005
Progressive Insurance February 1999 - 2001
Skills
Property & Casualty..., Property Damage, Liability, Casualty, Claim, Commercial Lines, Commercial Insurance, General Insurance, Legal Liability, Insurance, Adjustments, Accident, Inland Marine, Subrogation, Liability Analysis
Education
Pima Community College
Providence Health & Services May 2004 - Present
Stream Global Services February 2001 - August 2003
Progressive Insurance June 1996 - January 2001
Skills
Customer Service, Leadership, Active Directory, Networking, HIPAA, Wireless Networking, Windows Server, Access, Computer Hardware, Customer Satisfaction, Computers, Healthcare Information..., Software Documentation, Process Improvement, Healthcare, Troubleshooting, SharePoint, Technical Support, Visio, EMR, Hospitals
Education
Pioneer Pacific College 2001 — 2005
Bachelor's Degree, Information Technology
Woodburn High School 1989 — 1993
High School, General
Sedgwick CMS November 2011 - Present
Progressive Insurance August 2007 - September 2011
ADT February 2007 - August 2007
MBNA 2001 - 2007
MBNA 2001 - 2007
Skills
Insurance, Property & Casualty..., Claim, Claims Management, Liability, Casualty, Commercial Insurance, General Insurance, Legal Liability, Commercial Lines, Microsoft Excel, Call Centers, Subrogation, Banking, Microsoft Office, Outlook, Customer Service, Risk Management, Business Analysis, Process Improvement
Education
Penn State University 1998 — 2002
Telecommunications, Telecommunications
Pierce Transit March 2015 - Present
Greater Cleveland RTA June 2013 - March 2015
Railworks April 2010 - June 2012
Railworks April 2009 - January 2011
Sound Transit August 1999 - February 2009
Pierce Transit July 1990 - August 1999
Progressive Insurance February 1985 - September 1989
Education
Villanova University 2013 — 2013
Masters Certificate
Federal Emergency Management Agency 2002 — 2002
Certificate Integrated Emergency Management
University of Washington School of Engineering 2002 — 2002
Certificate in Managing Scope, Schedule and Budget
Western Washington University 2001 — 2002
Western Washington University 1982 — 1983
Bachelor's degree
University of Puget Sound 1981 — 1982
Pierce College at Fort Steilacoom 1980 — 1981
Associate of Arts and Sciences (AAS)
Peninsula High School 1976 — 1979
Diploma
Environmental Reclamation Services January 2010 - Present
Environmental Reclamation Services September 2003 - January 2010
Environmental Reclamation Services February 2003 - September 2003
Distributed Network Software, LLC December 2002 - September 2003
Progressive Insurance April 2002 - August 2002
Progressive Insurance April 2001 - August 2001
GE Transportation Systems January 2000 - April 2001
Skills
ASP.NET, ASP, CSS, XHTML, JavaScript, C#, Web Services, XML, T-SQL, SQL, VB.NET, Microsoft SQL Server, Programming, Integration, Web Applications, IIS, Requirements Gathering, Databases, ASP.NET MVC, Visual Basic, Database Design, Visual Studio, Business Analysis, Software Development
Education
Pennsylvania State University-Erie Campus 1998 — 2002
B.S., Computer Science, Mathematics, MIS
Harborcreek High School
GMAC Insurance April 2011 - Present
Canal Insurance Company July 2009 - May 2011
Progressive Insurance December 2007 - July 2009
Progressive Insurance February 2006 - November 2007
Progressive Insurance December 2003 - February 2006
Education
Penn State University 2001 — 2003
MBA
Progressive Insurance January 2010 - Present
Progressive Insurance March 2005 - February 2010
Progressive Insurance May 2003 - March 2005
Alltel Communications 1996 - 2003
MCI April 1989 - October 1996
Skills
Visio, Process Improvement, Leadership, SharePoint, Project Management, Data Warehousing, SQL, SDLC, Business Analysis, Requirements Gathering, Vendor Management, Team Leadership, Enterprise Architecture, Requirements Analysis, Software Development, Microsoft SQL Server, Team Building, Business Process...
Education
Penn State University 1973 — 1976
BS, History
Allstate May 2015 - Present
Progressive Insurance August 2013 - September 2013
Comcast Cable May 2010 - June 2013
Comcast March 2009 - May 2010
Comcast January 2008 - March 2009
Comcast Cable Corp. March 2007 - January 2008
Circuit City July 2004 - December 2004
Skills
SQL, Database Administration, Report Generation, Process Improvement, Analysis, Customer Service, Telecommunications, Project Management, Microsoft SQL Server, Microsoft Office, Oracle, Business Process..., Data Warehousing, Financial Reporting, Interpersonal..., Data Analysis, Access, Troubleshooting, Microsoft Word, Management, Integration, PL/SQL, Business Analysis, Program Management, Software Documentation, Customer Experience, Invoicing, SDLC, Broadband, PowerPoint, Vendor Management, Ethernet, Visio, Quality Assurance, Wireless, Systems Analysis, Call Centers, Provisioning, Leadership, Databases, Cross-functional Team..., Billing Systems, Team Leadership, Telephony, VOD, VoIP, IP, Sales, Networking
Education
University of Phoenix 2007 — 2007
Business Administration and Management, General
Pikes Peak Community College 2004 — 2004
Business Administration and Management, General
Progressive Insurance June 2015 - Present
LSI September 2000 - May 2015
USAF, OAO Corp. September 1996 - September 2000
USAF September 1992 - September 1996
Linco Electromatic Inc. September 1991 - September 1992
Skills
Linux, Solaris, Unix, System Administration, Perl, Red Hat Linux, HP-UX, Network Administration, Storage Area Networks, Unix Shell Scripting, Data Center, Oracle, Hardware, Suse, Integration, AIX, Disaster Recovery, Debian, High Availability, Shell Scripting, Nagios, SAN, Servers, TCP/IP, Apache, Operating Systems, RedHat, Bash, NFS, LDAP, Virtualization, Cluster, Storage, VMware, IBM AIX
Education
Pikes Peak Community College 2003 — 2006
Midland College 1991 — 1992
Computer Science
Progressive Insurance November 2003 - June 2006
Cheap Tickets Inc February 2001 - April 2002
Education
Pikes Peak Community College 2007 — 2008
Weston Inc. October 2013 - Present
Progressive Insurance October 2008 - October 2013
Mirifex July 2007 - September 2008
Windstream Communications July 2006 - July 2007
Alltel Information Services May 1997 - July 2006
Skills
Project Management, Process Improvement, Software Documentation, Requirements Analysis, Business Analysis, Vendor Management, Management, Program Management, SharePoint, IT Management, Telecommunications, Networking, Disaster Recovery
Education
Pennsylvania State University-Erie Campus 1990 — 1994
Bachelors of Science, Management Information Systems
Agency 007 January 2010 - Present
Farmers Insurance 2005 - 2009
Progressive Insurance March 1995 - December 2001
Skills
Commercial Insurance, Umbrella Insurance, Property & Casualty..., Term Life Insurance, Insurance, Legal Liability, General Insurance, Casualty, Homeowners, Renters, Health Insurance, Commercial Lines, Liability, Life Insurance, Professional Liability, Whole Life, Marine Insurance, Workers Compensation, Universal Life, Motorcycle
Education
Phoenix College
OnShift September 2015 - Present
Answers.com August 2013 - July 2015
Easy2 Technologies July 2012 - August 2013
Easy2 Technologies February 2008 - July 2012
Progressive Insurance January 1998 - December 2007
Upper St. Clair School District June 1997 - December 1997
Skills
Management, Customer Service, Agile Methodologies, SaaS, E-commerce, ASP.NET, Email Marketing, JavaScript, Microsoft SQL Server, SQL, C#, .NET, Enterprise Architecture, Project Management, Web Development, Web Applications, HTML, Software Development, Web Design, SDLC
Education
Pennsylvania State University-Erie Campus 1993 — 1997
B.S., Management Information Systems; Management Minor
Progressive Insurance Corporate ActuaryProgressive1995 - Present
Progressive Corporation 1988 - 2011
Education
Pennsylvania State University - University Park
ABA Insurance Services April 2010 - Present
Progressive Insurance October 2003 - April 2010
SwapDrive, Inc. October 2000 - October 2003
Science Applications International Corporation January 2000 - October 2000
Mitchell International May 1998 - November 1999
Geo-Com, Inc. May 1996 - May 1998
Quality Systems Incorporated May 1993 - May 1996
The Stonehouse Group, Incorporated May 1989 - May 1993
Education
Penn State University 1985 — 1989
Bachelor of Science (B.S.), Computer Science
two moon innovations, Inc January 2007 - Present
Progressive Insurance June 1989 - September 2006
US Army November 1982 - July 1987
Education
Bismarck State College
ART
Moorhead State Uv
Tech Illustration/Mass Communications
Pikes Peak Community College
Computer Information Tech
Progressive November 2013 - Present
Progressive Insurance January 2007 - November 2013
Progressive Insurance July 2005 - February 2009
Progressive Insurance July 2005 - December 2007
USAirways 1992 - 1998
Skills
ITIL, IT Management, Call Centers, Business Process..., Vendor Management, IT Service Management, Business Analysis, Management, Incident Management, IT Operations, Performance Measurement, Process Improvement, Disaster Recovery, Analysis, SDLC, SharePoint
Education
Robert Morris University 1993 — 1998
MBA, Bachelors in Mathematics
Penn State University 1985 — 1989
BS, Mathematics, Secondary Education
Progressive Insurance August 2002 - October 2008
Education
Penn State University 1998 — 2002
Bachelor, Management
Progressive Insurance June 2009 - Present
Pennsylvania State University Housing October 2006 - June 2009
Progressive Corporation May 2008 - August 2008
Skills
IT Operations, Servers, Data Center, SharePoint, z/OS
Education
Penn State University 2005 — 2009
School of Information Sciences and Technology, Project Managment
Progressive Insurance May 2015 - Present
SWG Inc September 2014 - Present
Winncom Technologies 2009 - 2014
Winncom Technologies 2007 - 2009
Winncom Technologies 2000 - 2007
Enhanced Computers & Consulting 1997 - 2000
Skills
RF, WiMAX, Wireless Networking, WiFi, Fixed Wireless, Wireless Broadband, Wireless, New Business Development, WLAN, Account Management, Solution Selling, Telecommunications, LTE, Microwave, New Markets Development, Sales, Sales Management, Strategic Planning, Backhaul, Salesforce.com, Product Marketing, Channel Partners, Network Design, Mobile Devices, Start-ups, Direct Sales, Broadband, CDMA, Business Development, IP, Ethernet, Cloud Computing, Cellular Communications, Unified Communications, VoIP, Strategic Partnerships, Product Management, Sales Operations, Network Architecture, RF Engineering, MPLS, Selling, 4G, Antennas, Enterprise Software, Fiber Optics, Managed Services, Go-to-market Strategy, Management, Cross-functional Team...
Education
Penn State University 2012 — 2015
Bachelor of Business Administration (BBA), Management & Marketing, 3.8 (Deans list)
Cuyahoga Community College 2004 — 2008
Associate Degree, Business Management
ATS Institute of Technology 2001 — 2003
Certificate, Computerized Accounting, Deans list
Progressive Insurance January 2005 - Present
Fresh Start Womens Foundation 2009 - September 2011
Randstad November 1994 - January 2005
Skills
Talent Management, Recruiting, Call Center, Time Management, Employee Relations, Professional Networking, Business Networking, Call Centers, Training, Resume Writing, Hiring, Applicant Tracking..., Networking, Interviews, Event Planning, Internet Recruiting, Resume, Onboarding, Career Counseling, Job Coaching, Employee Benefits, Human Resources, Temporary Placement, Career Development, Job Search, Sourcing, Technical Recruiting, Conflict Resolution, New Hire Orientations, Job Fairs, College Recruiting, Taleo
Education
Penn State University 1987 — 1992
Bachelor of Arts (B.A.), Communication, General
Commonwealth of Pennsylvania July 2015 - Present
Progressive Insurance January 2007 - June 2015
Progressive Insurance October 2003 - January 2007
Progressive Insurance March 1999 - October 2003
Skills
Claim, Subrogation, Commercial Insurance, Claims Resolution, Claims Handling, Claim Investigation, Property Damage, Claims Management, Claims Investigations, Adjusters, Accident, Performance Management, Employee Training, Coaching, Strategic Planning, Liability, Property & Casualty..., Casualty, Legal Liability, Liability Analysis
Education
Penn State University 1994 — 1998
Bachelor of Humanities, Public Relations, Advertising, Communications
University of Hawaii at Manoa 1996 — 1996
Progressive Insurance January 2007 - Present
Enterprise Rent-A-Car 1997 - 2007
Skills
Property & Casualty..., Insurance, Commercial Insurance, Sales, Commercial Lines, Underwriting, Liability, Legal Liability, Workers Compensation, Account Management, New Business Development
Education
Penn State University 1992 — 1996
B.S., Ag Business Mgmt
Grist House Brewing January 2012 - Present
Progressive Insurance April 2008 - July 2014
Skills
SDLC, Agile Methodologies, C#, SQL, Requirements Analysis, Microsoft SQL Server, Visio, Software Development, .NET, Integration, XML, Business Analysis
Education
Penn State University 2005 — 2009
Bachelor's, Information Sciences and Technology
Subway August 2008 - Present
JKKaraoke January 2011 - April 2014
The Clear Solution, Inc. January 2011 - July 2011
Progressive Insurance October 2006 - December 2010
Wal-Mart July 2005 - October 2006
Corral West Ranch Wear February 2005 - August 2005
Pac Sun April 2005 - July 2005
Glamour Shots September 2004 - January 2005
Maggie Mae's Restaurant and Pub August 2004 - November 2004
Horse Hauling June 2004 - August 2004
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Teamwork, Social Media, Team Building, Inventory Management, Strategic Planning, Advertising, Time Management, Retail, Graphic Design
Education
Pikes Peak Community College 2001 — 2004
Computer/Information Technology Administration and Management
Watson High School 1998 — 1999
High School
Progressive Insurance May 2014 - Present
Progressive Insurance June 2013 - May 2014
Progressive Insurance June 1997 - June 2013
Zurich Insurance March 1994 - June 1997
Farmers Insurance July 1991 - March 1994
Skills
Training Delivery, Instructional Design, Needs Analysis, Lectora, Training, E-Learning, Blended Learning, Microsoft Office, Technical Writing, Graphic Design, Training & Development, Online Training, Photoshop, Flash Animation, Project Planning, Project Coordination, Video, Adobe Audition, Team Leadership, Technical Leadership, Project Management, Training Facilitation, Meeting Facilitation
Education
Pikes Peak Community College 2008 — 2012
A.A.S., Multi-media Graphic Design
Regis University 1988 — 1990
B. S., Business, Marketing, Psychology
Oracle January 2013 - Present
Oracle November 2010 - January 2013
Phase Forward October 2009 - November 2010
Clarix Products Group, Phase Forward November 2008 - October 2009
Progressive Insurance October 2005 - November 2008
Skills
21 CFR Part 11, HIPAA, GCP, Clinical Supplies, Randomization, Clinical Trials, SDLC, Software Development..., Software Quality Control, Databases, Data Analysis, Database Administration, Problem Solving, Functional..., User Acceptance Testing, End User Training, SaaS, Inform, IRT, Microsoft Office, Microsoft Excel, Microsoft Exchange, Microsoft SQL Server, Microsoft Word, Windows Remote Desktop, SAS, SharePoint, Oracle Applications, Cisco Technologies, IVR, EDC, SQL, Software Documentation, Business Process..., Oracle, Training, Testing, Data Management, Requirements Analysis, Requirements Gathering, Business Requirements, Business Analysis, Business Analytics, Experienced Business..., Data Transfer, SFTP
Education
Penn State University 1999 — 2003
BA, American Studies
The Home Depot March 2014 - Present
The Home Depot 2011 - 2014
The Home Depot 2009 - 2011
The Home Depot January 2008 - May 2009
The Home Depot 2007 - 2008
The Home Depot 2006 - 2007
Progressive Insurance 2004 - 2006
Frank booth associates 2002 - 2004
Skills
Inventory Control, Inventory Management, Loss Prevention, Management, Merchandising, Retail, Retail Sales, Sales, Store Management, Training, Visual Merchandising
Education
Penn State University 1998 — 2003
Bachelor's degree, Criminal Justice/Law Enforcement Administration, 3.6 gpa
Progressive Insurance June 2011 - Present
Biltmore Technologies February 2011 - April 2011
Pomeroy IT Solutions September 2009 - December 2010
Sanofi Pasteur July 2009 - September 2009
Clarks Summit State Hospital July 2004 - July 2009
Skills
Troubleshooting, Windows 7, Security, Data Center, Databases, Technical Support, Lotus Notes, OS X, IT Operations, Networking
Education
Penn State University 2008 — 2011
Bachelor of Science, Information Sciences and Technology - Information Systems: Design & Development option
HUB International October 2014 - Present
Wells Fargo Insurance Services September 2009 - August 2014
Brown & Brown December 2002 - April 2009
State Farm January 2001 - January 2002
Progressive Insurance November 1999 - January 2001
Skills
Workers Compensation, Professional Liability, Liability, Commercial Insurance, Paralegals, Insurance, Licensed Property &..., Computers, Legal Liability, Commercial Lines, Employment Practices..., Inland Marine, Casualty, Property, Underwriting, Brokers, General Insurance, Umbrella Insurance, Customer Service, Risk Management, Property, Casualty Insurance
Education
Pikes Peak Community College 1997 — 2000
AAS, Paralegal
Woodland Park High School 1993 — 1997
HS Diploma, General
progressive insurance August 2002 - Present
Skills
Property Damage, Casualty, Property & Casualty..., Subrogation, Liability, Claims Management, Auto Claims, Claim, Commercial Lines, General Insurance, Claims Handling, Insurance, Claim Investigation, Personal Lines Auto, Claims Resolution, Insurance Adjusting
Education
Warwick High School 1980 — 1983
Diploma
Penn State University
BS in Business
Progressive Insurance June 2011 - Present
MFS Investment Management April 2001 - April 2011
MFS Investment Management 2001 - 2011
Skills
Customer Service, Microsoft Excel, Microsoft Office, Outlook, Time Management
Education
Esrella Community College
Business Administration
Progressive Insurance September 2010 - June 2011
Education
Pikes Peak Community College 2012 — 2016
Bachelor of Arts (B.A.), Political Science and Government
Progressive Insurance March 2007 - Present
Skills
Property & Casualty..., Life Insurance, Legal Liability, Casualty, Professional Liability, Claim, Insurance, Umbrella Insurance, Claims Management, Liability, General Insurance, Commercial Lines, Subrogation, Commercial Insurance, Underwriting, Health Insurance, Claim Investigation, Casualty Insurance, Property Damage, Liability Analysis, Claims Handling
Education
Piedmont College
Bachelor of Business Administration (BBA), Business Administration and Management, General
Progressive Insurance August 2004 - Present
Education
Penn State University 1999 — 2003
Bachelor, HRIM
State Farm Insurance March 2012 - Present
Kroger August 2005 - October 2011
Progressive Insurance June 2009 - September 2010
Skills
Insurance
Education
Pikes Peak Community College
Woodland Park Highschool
Tata Consultancy Services Lab ConsultantPenn State UniversityMay 2010 - December 2011
Progressive Insurance May 2011 - August 2011
Education
Penn State University 2007 — 2011
Information Sciences & Technology, Information Technology
Progressive Insurance June 2006 - Present
Progressive Insurance September 2003 - June 2006
Education
Pikes Peak Community College 2010 — 2012
Churchville-Chili High School
Coronado High School
Progressive Insurance November 2011 - Present
The Home Depot March 2008 - November 2011
Skills
Sales, Management, Insurance, Customer Service, Leadership, Team Building, Training, Process Improvement, Customer Satisfaction, Time Management, Human Services
Education
University of Colorado Colorado Springs 2013 — 2015
Bachelor’s Degree, Psychology, 3.0
Pikes Peak Community College 2008 — 2011
Associate of General Education, 2.8
Progressive Insurance September 1998 - Present
Education
Penn State University 1992 — 2006
Bachelor of Science (BS), Administration of justice.
Dogtooth Coffee Company September 2013 - Present
Pikes Peak Community College May 2012 - Present
Sodexo January 2014 - June 2014
Progressive Insurance December 2008 - August 2013
T-Mobile January 2004 - December 2008
Skills
Purchasing, Microsoft Office, Time Management, Organization, Schedules, Administrative..., Office Equipment, Self-motivated Team..., Account Reconciliation, Customer Service, Employee Training
Education
Pikes Peak Community College
Associate's degree, Food Service Management, Culinary Arts, Graduate Magna Cum Laude
Highmark Blue Cross Blue Shield January 2004 - Present
Progressive Insurance January 2001 - December 2003
Education
Pennsylvania State University-Erie Campus 1996 — 2000
Bachelor of Science (B.S.), Management Information Systems, General
Progressive Insurance March 2005 - January 2009
US Army 2009 - 2009
Education
Pikes Peak Community College 2009 — 2012
Associate of Nursing, Registered Nursing/Registered Nurse
Richwoods High School 1994 — 1997
High School Diploma
Progressive Insurance September 2007 - Present
Skills
Claims Management, Insurance, Liability, Casualty, Claim, Property Damage, Legal Liability, Subrogation, Property & Casualty..., General Insurance, Claim Investigation, Claims Handling, Claims Resolution, Commercial Lines, Liability Analysis
Education
Pennsylvania College of Technology
Progressive Insurance August 2004 - Present
Skills
Insurance, Microsoft Excel, Sales, Process Improvement, Strategic Planning, Leadership, Claim, Team Building, Budgets, Outlook
Education
Pittsburg State University 1999 — 2003
Bachelor of Science (B.S.), Automotive Engineering Technology/Technician
Independent Siding Installer June 2014 - Present
Zurich North America March 2011 - June 2014
Triumph Construction Supply December 2009 - March 2011
Progressive Insurance March 2005 - August 2009
Skills
Customer Service, Claim, Leadership, Insurance, Strategic Planning, Sales, Team Building, Property Damage, Public Speaking, Microsoft Office
Education
Pittsburg State University 1997 — 2001
Bachelor of Technology, Automotive Technology
Lee's Summit High School 1993 — 1996
Progressive Insurance September 2011 - August 2014
RYLA/Verizon Wireless Vendor September 2010 - September 2011
Direct Checks Unlimited August 2008 - August 2011
Skills
Customer Service, Computer Proficiency, Customer Satisfaction, Multi Tasking, Data Entry, Works well in a team, Highly detail oriented, Time Management, Hands-on Problem Solver, Positive Personality
Education
Pikes Peak Community College 2009 — 2015
Associate of Arts and Sciences (AAS) Currently Attending, Psychology
Rampart High School 2004 — 2008