Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
Claris Marketing March 2014 - Present
Progressive Insurance 2006 - 2008
R & S Insurance Services,Inc. 1999 - 2005
Skills
Customer Service
Education
Santa Fe College
Progressive Insurance May 2014 - Present
Radiance Academy of Learning October 2013 - May 2014
Radiance Academy of Learning October 2013 - May 2014
Landmark Teleservices November 2006 - June 2013
Landmark Teleservices November 2005 - November 2006
Skills
Management, Administrative..., Sales Management, Customer Service, Employee Training, Microsoft Excel, Microsoft Word, QuickBooks, Quicken, Learning Quickly, Organizational..., Organization, Leadership, Computer Proficiency, Microsoft Office, Troubleshooting, Team Management, Predictive Dialers, Hiring, Accounts Payable, Accounts Receivable, Hardware Diagnostics, Hardware Support, Technical Support, Windows Server, Photoshop
Education
San Antonio College
Search Optics April 2015 - Present
Search Optics October 2014 - April 2015
Larrabee Albi Coker LLP February 2012 - October 2014
The GoodOnYa Bar June 2010 - April 2012
Progressive Insurance November 2007 - May 2010
State Senator Denise Moreno Ducheny February 2007 - June 2007
SoftCoin, Inc. 2004 - 2006
Abercrombie & Fitch August 2004 - December 2005
Serra Swim School June 2000 - August 2003
Skills
Marketing, Customer Service, Management, Product Development, Process Improvement, Customer Satisfaction, Microsoft Office, Sales, Marketing Strategy, Human Resources, Social Networking, Public Relations, Social Media, Online Advertising, Event Planning, Microsoft Excel, Social Media Marketing
Education
San Diego State College of Extended Studies 2014 — 2015
Digital Media Certificate
San Diego State University-California State University 2003 — 2007
BA, Political Science, History
Progressive Insurance September 2010 - Present
USAA February 2010 - Present
Homesite Insurance November 2007 - September 2010
East Akron Community House September 2005 - November 2007
Skills
Property, Customer Retention, Claims Management, Team Building, PowerPoint, Project Management, Public Speaking, PeopleSoft, SharePoint, Insurance
Education
Saint Leo University 2014 — 2016
Master of Business Administration (MBA), Marketing
The University of Akron 2004 — 2006
Bachelor of Fine Arts (B.F.A.), Family and Consumer Sciences/Human Sciences Communication
FMC Technologies September 2015 - Present
NCI Building Systems June 2014 - September 2015
Exterran October 2012 - May 2014
HCC INSURANCE HOLDINGS June 2011 - October 2012
Progressive Insurance August 2005 - June 2011
Skills
PeopleSoft, XBRL, Financial Reporting, Auditing, Accounting, Internal Audit, CPA, Financial Statements, Analysis, Sarbanes-Oxley Act, Software Documentation, GAAP, 10Q, 10K, Outlook, Access, Management, External Audit, Insurance, Internal Controls
Education
Sam Houston State University 2001 — 2005
Bachelor of Business Administration, Economics and International Business
Progressive Insurance Claims SupervisorProgressive Corporation1999 - Present
Skills
Program Management, Liability, Insurance, Claim, Claims Management, Property & Casualty..., Casualty, Claim Investigation, Liability Analysis, Property Damage, Subrogation, Casualty Insurance, Customer Service, Legal Liability, General Insurance, Commercial Insurance
Education
San Francisco State University 1991 — 1994
BA, Psychology
Qualcomm May 2015 - August 2015
San Diego State University August 2014 - May 2015
Qualcomm May 2014 - August 2014
Progressive Insurance 2007 - 2013
Skills
Management, Customer Satisfaction, Sales, Negotiation, CRM, Cross-functional Team..., Software Documentation, Project Planning, Business Analysis, Demantra, Rapid Response, Property & Casualty..., Business Intelligence, Information Technology, Oracle, SQL, Supply Chain Management, Demand Planning, Business Process, Semiconductors, Oracle SQL Developer, Process Improvement, Microsoft Office, Analysis, Cognos, QlikView, Microsoft Excel
Education
San Diego State University-California State University
Master of Science (MS), Information Systems
University of Southern California 2001 — 2005
BA, College of Letters, Arts, and Sciences
Wags N Whiskers Pet Home Care June 2011 - Present
Talbot Humane 2009 - 2011
Wenatchee Valley Humane Society May 2007 - August 2009
Humane Society of Southwest Washington March 2006 - August 2006
Lancer Insurance, Inc. 1997 - 2006
Credit General Insurance 1994 - 1996
Arrowhead General Insurance Agency 1990 - 1993
Progressive Insurance 1982 - 1989
Skills
Leadership, Nonprofits, Animal Welfare, Customer Service, Pets, Event Management, Small Business, Dogs, Management, Strategic Planning, Public Relations, Public Speaking, Team Building
Education
San Diego State University-California State University 1972 — 1977
Bachelor of Science (BS), Business Management
Facebook September 2013 - Present
Cypress Grill February 2013 - Present
Freelance Writing and Editorial Services January 2012 - Present
Progressive Insurance March 2011 - January 2012
Skills
Customer Service, Public Speaking, Public Relations, Facebook, Social Media, Creative Writing, Research, Blogging, Microsoft Office, Editing, Social Networking
Education
Salem State University 2005 — 2010
Bachelor's, English
Farmers Insurance March 2015 - Present
Farmers Insurance January 2015 - Present
Farmers Insurance January 2014 - Present
Farmers Insurance 2011 - Present
Progressive Insurance 2003 - 2011
Progressive Insurance 1995 - 2003
Westwind Aviation 1994 - 1998
Robinson Helicopter Company 1994 - 1995
City of Fountain Valley December 1983 - December 1993
Orange County Sheriff's Department August 1981 - December 1983
Skills
Casualty, Liability, Claim, Legal Liability, Insurance, Property Damage, Commercial Insurance, General Insurance, Workers Compensation, Commercial Lines, Claim Investigation, Private Investigations, Property & Casualty..., Police, Fraud, Enforcement, Investigation, Casualty Insurance
Education
Santa Ana College 1982 — 1984
Police Science, Administration of Justice
Aimia Inc. December 2000 - February 2014
Blockbuster November 2000 - December 2000
USDATA Corp September 2000 - November 2000
Progressive Insurance July 1999 - September 2000
Reliance National Insurance November 1998 - July 1999
Various April 1995 - October 1998
Skills
Agile Project Management, SDLC, Agile Methodologies, Software Project..., Business Analysis, Requirements Analysis, Project Management, Software Development, ASP.NET, Microsoft SQL Server, C#, Process Improvement, Business Process, Integration, PMP, .NET, IT Management, Scrum, CSS, AJAX, Cross-functional Team..., Product Development, Product Management, Program Management, PMO, SaaS, Project Portfolio..., Business Strategy, Global Cross-Functional..., Technology Change..., Stakeholder Management, PMO set-up, Technology Roadmapping, Management, Leadership, Vendor Management, Enterprise Software
Education
Saint Mary's College of California 2015 — 2016
Master of Business Administration (MBA), Executive
University of Pune 1991 — 1996
Bachelor of Engineering, Computer Science
Central Insurance Companies September 2014 - Present
Simpsonwood United Methodist Church January 2013 - Present
Mount Pisgah United Methodist Church June 2012 - March 2015
Safeway Insurance Company December 2009 - September 2014
Progressive Insurance June 2007 - December 2009
Skills
Public Speaking, Insurance, Customer Service, Property Damage, Subrogation, Claim, Microsoft Office, Casualty, Claims Management, Strategic Planning, Property & Casualty..., Coaching, Praise & Worship, Event Planning, Coordinating Events, Volunteer Management, Leadership Development, Liability, Pastoral Care, Leadership, Discipleship, Claims Handling
Education
Samford University 2003 — 2007
BA, Psychology
Western Union (WU Digital) April 2012 - Present
Intuit June 2009 - May 2012
PayCycle October 2006 - June 2009
Progressive Insurance August 2004 - October 2006
Skills
Risk Management, Payments, Analytics, Credit Cards, Strategy, Business Analysis, Payment Card Processing, E-payments, Product Management, E-commerce, Payment Systems, Financial Risk, Business Process..., Banking, SaaS, Vendor Management, Financial Services, Start-ups, Finance, Visio, Process Improvement, Leadership, Cross-functional Team..., Call Centers, Business Requirements, Strategic Partnerships, Fraud, Mobile Payments, CRM, Executive Management, Fraud Detection, Agile Methodologies, Vendor Relationships
Education
San Jose State University 2001 — 2004
B.S., Criminal Justice Administration
Papercheck, LLC August 2013 - Present
Sedgwick March 2013 - August 2013
Papercheck LLC July 2012 - March 2013
Payment Processing Inc June 2012 - July 2012
Progressive Insurance September 2007 - April 2012
IKEA Group November 2004 - May 2007
Skills
Customer Service, Negotiation, Insurance, Microsoft Office, Microsoft Excel, Mainframe Software, Lexis Nexis, Lotus Notes, ISO, Fast Data, Analysis, Outlook, Call Centers, Human Resources, Lexis, Mainframe, Training, Social Media, Sales, Onboarding, Interviews, Employee Benefits
Education
San Francisco State University 2002 — 2007
BS, Economics
Montera Middle School
Piedmont High School
Esurance October 2001 - Present
Progressive Insurance 1998 - 2001
Progressive Insurance 1996 - 1998
Skills
Claim, Property & Casualty..., Liability, Insurance, Casualty, Claims Management, Subrogation, Legal Liability, General Insurance, Litigation Management, Underwriting, Property Damage, Commercial Insurance, Risk Management
Education
Santa Clara University
B.S., Economics
Progressive Insurance March 2002 - Present
Education
Saint Louis University 1989 — 1993
Bachelor's degree, Business Administration and Management, General
Verizon Wireless November 2014 - Present
Progressive Insurance July 2012 - May 2014
PNC July 2011 - July 2012
American Red Cross May 2009 - September 2010
Skills
Customer Service, Microsoft Office, Insurance, Microsoft Excel, Customer Satisfaction, Claim Investigation, Analysis, Interviews, Retail Sales, Sales Process, Leadership, Management, Marketing, PowerPoint, Social Media Marketing, Public Speaking, Time Management
Education
Saint Vincent College 2008 — 2012
Bachelor’s Degree, Mathematics
US Bank May 2009 - April 2014
Stryker Endoscopy/Ultimate Staffing July 2008 - February 2009
Charter School August 2006 - November 2006
Progressive Insurance April 2005 - August 2006
Skills
Organizational..., Communication, Administrative Support, Customer Service, Administrative..., Data Analysis, Access, PowerPoint, Customer Satisfaction, Software Documentation, Microsoft Word, Microsoft Excel, Microsoft Office, Data Entry, Research
Education
San Jose State University 2009 — 2010
Bachelor of Arts (B.A.), Psychology
Progressive Insurance August 2015 - Present
Jordan Ford ltd May 2015 - Present
Johnny Rockets July 2013 - December 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Photoshop, English
Education
Texas State University 2012 — 2015
Mass Communication Advertising, Advertising
San Antonio College 2009 — 2011
Bisco Industries July 2010 - Present
Farmers Insurance October 2008 - February 2012
Bisco Industries 2010 - 2011
Progressive Insurance January 2007 - October 2008
Macy's West June 2002 - September 2006
Circuit City June 2000 - July 2002
Skills
Negotiation, Customer Service, Claims, Promotions, PowerPoint, Inventory Management, Sales Operations, Interviews, Insurance, Direct Sales, Process Scheduler, Sales, Leadership, Team Building, Claim, Salesforce.com, Sales Management, Account Management, New Business Development, Marketing
Education
San Jose State University 2001 — 2006
BS, Business Management
Progressive Insurance July 2013 - Present
LexisNexis Matthew Bender April 2001 - April 2013
Skills
Customer Service, Microsoft Excel, Microsoft Word, Research, Sales, Outlook, Account Management, Team Leadership, Process Improvement, Salesforce.com, Quality Assurance, Customer Satisfaction, Contract Negotiation, Leadership, Management, Sales Process, CRM, Solution Selling
Education
Schenectady County Community College
Associate of Arts and Sciences (AAS), Criminal Justice/Police Science
Linton High School 1980 — 1984
Progressive Insurance September 2005 - Present
State Compensation Insurance Fund September 2003 - September 2005
Skills
Negotiation, Insurance, Claim, Property & Casualty..., Employee Benefits, Data Analysis, Analysis, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Human Resources, Outlook, Management, Strategic Planning, PowerPoint, Customer Retention, Process Improvement, Financial Analysis, Project Management, Public Speaking, Employee Relations
Education
San Francisco State University
BA, Economics
University of California, Berkeley
StubHub May 2013 - Present
RockYou March 2012 - May 2013
SF Police Credit Union November 2007 - March 2012
Progressive Insurance February 2007 - October 2007
Allied Integrated Marketing June 2006 - November 2006
City of San Diego December 2005 - November 2006
Skills
Email Marketing, Social Media, Online Advertising, Mobile Advertising, Marketing Communications, DoubleClick, Account Management, Advertising Operations, Management, Digital Marketing, Microsoft Office, Digital Media, HTML, Illustrator, Time Management, Web Editing, Photoshop, Graphic Design, Corporate Events, Corporate Branding, Advertising Management, Project Management, Corporate Communications, Advertising, RTB, programmatic, Campaign Management, Campaign Development, Ad Optimization, Revenue Forecasting, Display Advertising, Revenue Enhancement, DFP, Salesforce.com, comScore, CPMS, CPA, CPCS, Training, Online Marketing, Facebook Marketing, Priority Management, Internal & External..., Direct Mail, Google Analytics, Social Media Marketing, Integrated Marketing, Advertising Sales, Web Analytics, Data Management
Education
San Diego State University-California State University 2001 — 2005
B.S. Business Administration, Integrated Marketing Communications
San Diego State University-California State University 2001 — 2005
BS in Business Administration emphasis in Integrated Marketing Communications, Marketing, Advertising
Progressive Insurance April 2006 - Present
Colorado Springs SHRM March 2009 - July 2012
Colorado Springs SHRM 2009 - 2009
SHRM 2009 - 2009
Skills
Employee Relations, Onboarding, Employee Benefits, Performance Management, Workforce Planning, Talent Acquisition, Training, Organizational..., Talent Management, Succession Planning, Call Centers, Mentoring, Coaching, Personnel Management, College Recruiting, Employee Training, Leadership Development, Strategic Human..., Mediation, Employment Law, Generational Differences, Colorado Employment Laws, Americans with..., Team Building, Information Technology
Education
San Francisco State University 1992 — 1994
BA, Psychology
West Valley College 1989 — 1991
AS, Administration of Justice
Del Mar High School
Progressive Insurance January 2008 - Present
Woodforest National Bank January 2007 - January 2008
Things Remembered February 2006 - January 2007
Skills
Customer Service, Claims Handling, Claim Investigation, Retail Banking, Customer Acquisition, Branch Banking, Engraving, Banking, CRM, Claim, Customer Retention, Customer Satisfaction, Human Resources, Insurance, Liability, Liability Analysis, Management, Retail, Analysis, Sales, Sales Management, Training, Auto Claims, Claims Resolution, Interviews, Property Damage, Risk Management, Subrogation, Property Claims, Adjusters, Commercial Lines, Insurance Adjusting, Claims Investigations, Commercial Insurance, Personal Lines Auto, Property, Claims Management
Education
University of Houston-Clear Lake 2002 — 2004
Bachelor of Arts (B.A.), Applied and Visual Design
San Jacinto College 1997 — 2002
Associate of Arts (A.A.), Vocal Performance
American Family October 2014 - November 2014
Cigna June 2014 - October 2014
Progressive Insurance September 2013 - February 2014
imSMB.com February 2010 - September 2010
Maritz Travel Company May 2006 - May 2008
Barnes Jewish Hospital January 2002 - May 2005
Skills
Customer Service, Management, Accounts Payable, Accounting, Microsoft Excel, Access, Time Management, Sales, PowerPoint, Financial Analysis, Travel Management, Microsoft Office, Process Scheduler, Teamwork, Outlook, Financial Reporting, Account Reconciliation, Business Strategy, People-oriented, Strategic Planning, Entrepreneurship, Event Planning, Inventory Management, Human Resources, Social Networking, Budgets, Accounts Receivable, Payroll, Business Intelligence, QuickBooks, Strategic Communications, Organizational..., Incentive Travel, Communication Training, Marketing, Microsoft Word, Leadership, Bookkeeping, New Business Development, Account Management, Retail, Business Planning, Business Development, Project Management, Forecasting, Administrative..., Customer Satisfaction, Administrative..., Property & Casualty...
Education
Sanford-Brown College-Fenton 2010 — 2013
Bachelor of Business Administration (BS), Business Administration, Management and Operations, GPA 3.68
Southwestern Illinois College 2005 — 2005
Certificate, Medical Insurance Specialist/Medical Biller, 4.0
Southwestern Illinois College 1997 — 1998
Certificate, Medical/Health Management and Clinical Assistant/Specialist
Lenape High School 1983 — 1987
Urban Outfitters May 2014 - Present
Shiseido September 2011 - Present
Self Employed August 2008 - Present
La Senza November 2013 - April 2014
University of Cincinnati September 2011 - May 2013
La Senza June 2012 - August 2012
Macy's November 2010 - June 2011
Progressive Insurance July 2010 - September 2010
Victoria's Secret June 2006 - August 2009
Skills
Graphic Design, Pattern Design, Concept Development, Visual Merchandising, Retail Sales, Fashion Design, Fashion Illustration, Apparel, Product Design, Apparel Construction, Cosmetics, Customer Service, Communication Skills, Visual Communication, Industrial Design, Marketing, InDesign, Sketching, Illustrator, Merchandising, Textile Industry, Sewing, Adobe Creative Suite, Product Development, Design Strategy, Concept Design, Design Thinking, Market Research, Retail, Photoshop, Trend, Fashion, Interior Design, Brand Development, Creative Direction, Art Direction, Branding & Identity, Styling, Flex PLM, Mac, Draping, Illustration, Typography, Trend Forecasting, Trend Analysis
Education
University of Cincinnati 2011 — 2013
Master's Degree, Product Development
Savannah College of Art and Design 2006 — 2010
Bachelor of Arts (BA), Fashion/Apparel Design and Graphic Design
Esurance, Allstate August 2012 - Present
Progressive Insurance August 2010 - September 2012
Skills
Property, Casualty, Liability, General Insurance, Call Centers, Sales, Mortgage Lending, Microsoft Excel, Analysis, Personal Lines Auto, Customer Retention, Business Analysis, Insurance, Homeowners, Property Damage, Property & Casualty..., Casualty Insurance, Property
Education
University of Florida 2002 — 2003
Civil Engineering
Santa Fe Community College 2000 — 2002
Associate of Science (AS), Civil Engineering
Progressive Insurance December 2013 - Present
Self-employed August 2010 - Present
Progressive Insurance June 2012 - December 2013
Barnes & Noble College March 2012 - June 2012
Skills
Lifestyle Photography, Wedding Photography, Portrait Photography
Education
Santa Monica College 2008 — 2010
Consumer Financial Protection Bureau January 2013 - Present
Consumer Financial Protection Bureau May 2011 - January 2013
National Park Service/Southern Nevada Agency Partnership May 2006 - November 2009
City of Las Vegas August 2005 - May 2006
NexGen Technologies, Inc. September 2003 - August 2005
Progressive Insurance 2002 - 2003
San Diego County District Attorney's Office March 1995 - November 2002
San Diego County District Attorney's Office 1988 - 1995
San Diego County District Attorney's Office 1983 - 1988
Skills
Community Outreach, Project Management, Event Planning, Event Management, Program Management, Government, Strategy, Policy, Public Policy, Fundraising, Policy Analysis, Community Development, Strategic Communications
Education
University of Phoenix 2009 — 2011
Bachelor of Science (B.S.), Management
San Diego Miramar College
Associate of Science (A.S.), Administration of Justice
Chartis August 2007 - Present
GMAC Insurance 2003 - 2005
Progressive Insurance 1996 - 2003
Education
Schenectady County Community College
Associate's degree, Criminal Justice
USAA January 2014 - Present
Nationwide Insurance August 2007 - January 2014
Nationwide Insurance July 2006 - August 2007
Progressive Insurance November 1998 - July 2006
KNTV 1996 - 1997
Skills
bilingual- Spanish, Multicultural, Claims Management, Casualty, Liability, Claim, Legal Liability, Analytical Skills, Property & Casualty..., Commercial Lines, General Insurance, Commercial Insurance, Claim Investigation, Goal Oriented, Liability Analysis, Claims Investigations, Claims Resolution, Claims Handling, Personal Lines Auto, Auto Claims, Automobile Liability, Catastrophe, Marine Insurance, Insurance Adjusting, Casualty Claims, Large Loss, Third Party Liability
Education
The Institutes 2013 — 2015
CPCU
San Jose State University
Bachelor of Science, Radio-TV Journalism
Santa Ynez Valley Union High School
Intuit July 2007 - Present
Progressive Insurance 2001 - 2007
PageNet 1998 - 2001
Enterprise Rent-A-Car 1988 - 1997
Skills
Team Leadership, Executive Management, Sales Management, P&L Management, Strategy Development, Customer Relations, Coaching, Channel Marketing, Strategy, Multi-channel Marketing, Customer Service, SaaS, CRM, B2B, Account Management, Go-to-market Strategy, Channel Partners
Education
San Diego State University-California State University 1984 — 1988
Bachelor of Science, Business Administration
The Roth Firm September 2006 - Present
Progressive Insurance 2003 - 2006
State Farm Insurance 1999 - 2003
Skills
Personal Injury, Wrongful Death, Automobile Accidents, Litigation, Trials, Commercial Litigation, Liability, Insurance, Accident, Injury, Civil Litigation, Slip & Fall, Trial Practice, Product Liability, Personal Injury...
Education
Samford University, Cumberland School of Law 1996 — 1999
Juris Doctorate, Law
Progressive Insurance October 2005 - Present
Ron Fee Inc May 2005 - October 2005
Alamo Body and Paint January 2005 - May 2005
CarMax July 2002 - January 2005
Ball Aerospace January 2002 - June 2002
Albertsons August 2000 - January 2002
HEB August 1999 - August 2000
American Eagle Outfitters August 1999 - November 1999
US Army June 1995 - June 1999
Skills
Customer Service, Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, PowerPoint, Inventory Management, Access, Customer Satisfaction, Leadership, Analysis, Team Building, Process Scheduler, PeopleSoft, Team Leadership, Sales, Management, Research, Data Analysis, Public Speaking
Education
The University of Texas at San Antonio 2001 — 2004
Bachelor of Arts, Philosophy
San Antonio College 1999 — 2001
Psychology
Mayo Clinic February 2011 - Present
Mayo Clinic August 2007 - January 2013
Progressive Insurance November 2002 - June 2007
Rochester Public Schools August 1991 - June 2001
Skills
Leadership, HIPAA, Insurance, Negotiation, Claim, Auditing, Customer Service, Process Improvement, Liability, Microsoft Office
Education
Saint Mary's University of Minnesota 2008 — 2011
masters, Health and Human Services Administration
Progressive Insurance September 2010 - Present
Progressive Insurance May 2007 - May 2013
Amarillo Community FCU July 2004 - January 2007
Skills
Claims Handling, Insurance, Banking, Consumer Lending, Negotiation, Policy Review, Customer-focused, Confidentiality, Organization, Property Damage, Claim, Claim Investigation, Property, Customer Service, Claims Management
Education
Texas Tech University 2010 — 2013
Bachelor of Science (B.S.), Human Resources Development and Finance
West Texas A&M University 2001 — 2004
none, Early Childhood Education and Teaching
Pine Tree ISD 1985 — 2001
High School Diploma
San Jacinto College
Associate of Science (A.S.), Cancer Information Management (CIM)
Kohl's Department Stores June 2011 - Present
Cue Data February 2010 - January 2011
Progressive Insurance August 2004 - April 2009
progressive insurance 2004 - 2009
Blue Cross Blue Shield of Florida July 2000 - July 2004
Skills
z/OS, MVS, SDSF, Disaster Recovery, TSO, Omegamon, ISPF, z/VM, SMP/E, JES2, Team Leadership, Linux, WLM, CICS, CA-7, JCL, IBM Mainframe, RACF, SYSPLEX, Mainframe, Cloud Computing, Operating Systems, WebSphere MQ, CA-1, COBOL, Dasd
Education
Santa Fe Community College 1987 — 1989
Progressive Insurance August 2003 - Present
Alltel Wireless July 2001 - August 2003
TeleTech August 1999 - June 2001
Skills
Customer Service, Data Analysis, Data Entry, Technical Support, Quality Assurance, Accident Investigation, Quality Auditing, Aquisition, Accounting, Hand Drafting, Reporting & Analysis, Sales, Team Building, Microsoft Excel, Process Improvement, Team Leadership, Microsoft Office, Negotiation, Outlook, PowerPoint, Research, Social Media, Teamwork, Underwriting, Windows, Windows XP, Coaching, Office Administration, Passport, Claim Investigation, Claims Resolution, Fraud Detection, Fraud Prevention, Electronic Payments, Investigation, Call Centers, Customer Retention, Customer Experience, Training, Customer Satisfaction, Leadership, Analysis, Telecommunications, Access, Troubleshooting
Education
Saint Leo University 2010 — 2015
Associate’s Degree, Criminal Justice/Law Enforcement Administration
Saint Leo University 2010 — 2012
Bachelor’s Degree, Criminal Justice
Northside ISD 2014 - Present
Haven Hospice 2013 - 2014
UF Health 2011 - 2014
HCA North Florida Careers 2011 - 2012
Schackcow and Mercadante, PA 2007 - 2011
Progressive Insurance 2005 - 2007
Steven A. Bagen & Associates 1994 - 2005
Skills
Critical Care, Nursing Education, Hospice & Palliative..., Legal Nurse Consulting, Personal Injury..., Casualty Claims
Education
Santa Fe College
Associate’s Degree, Registered Nursing/Registered Nurse
University of Central Florida
Bachelor’s Degree, Registered Nursing/Registered Nurse
Horace Mann July 2015 - Present
Travelers May 2008 - July 2015
Nationwide Insurance September 2003 - May 2008
Progressive Insurance July 1997 - August 2003
Skills
Property & Casualty..., Claim, Customer Service, Insurance, Liability, General Insurance, Underwriting, Team Building, Leadership, Legal Liability, Claims Management, Commercial Insurance, Strategic Planning, Casualty
Education
Sam Houston State University 1992 — 1996
Bachelor's degree, Agricultural Education
Ivantage / Allstate Insurance December 2013 - December 2014
Bankers Insurance Group November 2011 - January 2013
Progressive Insurance February 1997 - September 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Research, Windows, Outlook, Teaching, HTML, Public Speaking, Access
Education
Sanford-Brown College-Hazelwood 1992 — 1994
Associate's degree, Travel Tourism Hospitality
Sauk Valley Community College
Progressive Insurance May 2015 - Present
Progressive Insurance May 2014 - Present
Progressive Insurance July 2013 - Present
Progressive Insurance May 2012 - Present
Audatex August 2007 - April 2012
Audatex January 2007 - April 2012
Lockhart Phillips USA July 2007 - August 2007
Lockhart Phillips USA July 2007 - August 2007
Fun Bike Center January 2005 - June 2007
Fun Bike Center January 2005 - June 2007
Skills
Motorcycle
Education
San Diego State University-California State University
Bachelor of Arts, Political Science
York Risk Services Group September 2014 - Present
Travelers February 2007 - Present
Infinity Insurance November 2004 - February 2007
Safeco Insurance January 2001 - October 2004
Progressive Insurance July 1999 - December 2001
Skills
Property Damage, Claim, Insurance, Leadership, Management, Underwriting, Property & Casualty..., Liability, Litigation, Recruiting, Training, Customer Service, General Insurance
Education
Savannah State University 1991 — 1995
Bachelor of Arts (B.A.), English Language and Literature, Cum Laude
The Bainbridge Companies September 2014 - Present
Publix September 2005 - September 2014
Progressive Insurance March 2013 - January 2014
Skills
Microsoft Office, Customer Service, Public Speaking, Training, Marketing, Customer Satisfaction, Sales, Telephone Skills, Leadership, Time Management, Problem Solving, Teamwork, Communication, Call Centers
Education
University of Florida 2010 — 2012
Bachelor of Science (B.S.), Business Administration
Santa Fe College 2008 — 2010
Associate of Arts (A.A.), Business Administration
Cisco July 2015 - Present
Bottom of the Fifth Sports Bar and Grill April 2013 - Present
Thrillist March 2015 - Present
Kaiser Permanente April 2010 - March 2014
Progressive Insurance August 2005 - September 2009
Bottom of the Fifth Sports Bar August 2004 - November 2007
St. Mary's College December 2003 - June 2005
Contra Costa Times August 2003 - February 2005
Skills
Marketing Strategy, Event Planning, Marketing Communications, Customer Service, Account Management, Program Management, Facebook, CRM, Word, Social Media, Editing, Blogging, Copywriting, Negotiation, Budgets, Microsoft Office, Interviewing, Problem Solving, Writing, Insurance, Team Building, Social Media Marketing, Microsoft Word, Interviews, Training, Data Analysis, Fundraising, Recruiting, PowerPoint, Excel, Public Speaking, Customer Relations, Event Management, Advertising, Newsletters, Online Marketing, Social Networking, Public Relations, Coaching, Strategic Planning, Market Research, Promotions, Community Outreach, Business Strategy, Time Management, Twitter, YouTube, Pinterest, Instagram, Digital Marketing
Education
St. Mary's College of California 2009 — 2011
MBA, Business with a Marketing concentration
St. Mary's College of California 2001 — 2005
Bachelors, Business
Small Claims San Diego January 2015 - Present
Debtor Track January 2011 - December 2014
On-Trak Research January 2005 - January 2011
Progressive Insurance March 2000 - June 2002
Chapin, Fleming, McNitt, Shea & Carter March 1998 - June 2000
Skills
Customer Service
Education
San Diego Miramar College 2007 — 2008
Associate's Degree, Criminal Justice/Investigation
San Diego Mesa College 2006 — 2007
Associate's Degree, Real Estate
University of San Diego 1997 — 1998
Paralegal Certification, Law
San Diego State University-California State University 1989 — 1993
Bachelor's Degree, Economics
Travelers August 2013 - Present
Progressive Insurance March 2006 - July 2013
State Farm Insurance January 2005 - February 2006
Blockbuster September 2002 - October 2004
Target June 1999 - September 2002
Skills
Customer Service, Insurance, Leadership, Management, Property, Team Management, Training
Education
SFSU 1997 — 2002
Bachelor of Business Administration (B.B.A.), Marketing
Pacific Specialty Insurance Company June 2015 - Present
Farmers Insurance January 2015 - May 2015
AIG July 2012 - January 2015
Chartis March 2011 - July 2012
Progressive Insurance September 2003 - March 2011
Siebel Systems, Inc./Oracle December 1999 - March 2003
Bank of America May 1997 - December 1999
Bank of America July 1992 - May 1997
Skills
Claim, Liability, Property & Casualty..., Casualty, Claims Management, Insurance, Subrogation, Property Damage, Liability Analysis, Litigation Management, Legal Liability, Claim Investigation, Commercial Lines, Professional Liability, Claims Resolution, Claims Handling, Property Claims, Commercial Insurance, Casualty Insurance, General Insurance, Customer Service
Education
San Francisco State University 1996 — 1999
Bachelor of Arts (B.A.), Journalism
Lowell High School
City of Santa Clara January 2014 - Present
Progressive Insurance January 2012 - January 2014
Progressive Insurance September 2010 - January 2012
Skills
Customer Service, Event Planning, Microsoft Word, Social Networking, PowerPoint, Outlook, Data Entry, Microsoft Office, Social Media Marketing, Social Media, Legal Documents, Contract Management, Journalism, News Writing, Press Releases, Public Speaking, Web Content Management, Facebook, Mic, Heavy Calendaring, Purchase Orders, Expense Reports, Budget Monitoring, Operating Budgets, Invoice Processing, Organizing Meetings
Education
San Francisco State University
BA Journalism
Pizza Antica June 2013 - Present
VK Industries, INC August 2011 - June 2013
Trader Joe's June 2007 - May 2008
Progressive Insurance May 2006 - June 2007
The Helsing Group July 2005 - March 2006
Skills
Customer Service, Management, Microsoft Office, Retail, Sales, Music, Social Media, Radio, Event Planning, Marketing
Education
Santa Clara University 2001 — 2005
Bachelor of Arts, Philosophy and Pre law
loyola high school
Audatex 2007 - Present
AIG February 2006 - April 2007
Progressive Insurance March 2003 - February 2006
Skills
Insurance, Claim, Account Management, Customer Service, Negotiation, CRM, Process Improvement, Customer Satisfaction, Training, Property & Casualty..., Team Leadership, Risk Management, Project Management, Leadership, Marketing, Management, Analysis, General Insurance, Software Documentation
Education
Sam Houston State University 2000 — 2002
Bachelor of Arts (B.A.), Photography
Stephen F. Austin State University 1997 — 2000
Psychology
The Tidwell Firm, LLC March 2013 - Present
Brodhead Law, LLC October 2011 - February 2013
Progressive Insurance July 2010 - September 2011
State Farm Insurance January 2007 - July 2010
Skills
Litigation, Civil Litigation, Insurance Law, Personal Injury..., Trial Practice, Trials, Wrongful Death, Automobile Accidents, Torts, Personal Injury, Legal Writing, Legal Research, Courts
Education
Samford University, Cumberland School of Law 1999 — 2002
Doctor of Law (J.D.)
Winthrop University 1993 — 1998
Bachelor of Arts (B.A.), History
Pohanka Collision Center May 2010 - Present
GEICO May 2007 - May 2010
Autoworks September 2006 - May 2007
Progressive Insurance July 2003 - September 2006
Skills
CCC Pathways Estimating..., CC1 Estimating System, Mitchells Ultramate..., Audatex Estimating..., Damage Analysis, Customer Service, Cost Reduction, Technology and..., Problem Solving, Statistical and..., Budget Formulation and..., Business Operations, Resources Management, In-Depth Price/Cost..., Team Player, Supervise/Production...
Education
Salisbury University - Perdue School of Business 1999 — 2003
Bachelor of Science (BS), Economics
Progressive Insurance February 2013 - Present
The First National Bank of Long Island November 2012 - Present
Transportation Security Administration August 2012 - Present
Summer's 2005-2011 June 2011 - September 2011
Rhode Island Emergency Management Agency October 2010 - May 2011
Skills
Customer Service, First Aid, Emergency Management, Microsoft Word, Cpr Certified, PowerPoint, Leadership, Social Media, Microsoft Excel, Microsoft Office, Time Management, Outlook, Social Networking, Criminal Law, AED, Public Speaking
Education
Salve Regina University 2012 — 2013
Master's degree, Administration of Justice
Salve Regina University 2007 — 2013
Administration of Justice, Criminal Justice/Police Science
Salve Regina University 2007 — 2012
Bachelor of Arts (BA), Administration of Justice
USAA November 2008 - Present
Progressive Insurance September 2003 - November 2008
Hapag-Lloyd AG August 1998 - November 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Saint Leo University 2012 — 2014
Master of Business Administration (MBA) in Progress, Business Administration and Management, General
The College of Saint Rose 1993 — 1996
Bachelor of Arts (BA), History/Political Science
WTA PTA October 2014 - Present
Tempe Palms Neighborhood Association October 2014 - Present
Combined Insurance June 2009 - April 2011
Smith-Southwestern May 2008 - May 2009
State Farm Agent - Chris Bryson May 2006 - May 2008
Progressive Insurance 2002 - 2006
Skills
Negotiation, Insurance, Property & Casualty..., Health Insurance, Sales, Customer Satisfaction, Claim, Casualty Insurance, Leadership, Strategic Planning
Education
The Institutes/AICPCU 2012 — 2014
Associate of Risk Management, Risk Management
Saint Louis University 1998 — 2002
BSBA, Management, Marketing
Althoff Catholic High School 1994 — 1998
ThoughtMentor, LLC September 2006 - Present
Kelly Services November 2012 - May 2014
Philips Healthcare December 2007 - November 2012
Progressive Insurance December 2005 - December 2007
MAXIMUS, Inc. January 1993 - June 2005
Crawford Consulting January 1993 - March 2000
NIIT 1986 - 1992
Skills
.NET, Uniface, C#, C++, C, ASP.NET, WCF, WPF, WS, LINQ, Silverlight, Enterprise Architecture, System Architecture, Solution Architecture, Software Design, Software Engineering, Software Development, Business Analysis, Requirements Analysis, Software Project..., SDLC, Agile Methodologies, Scrum, Database Design, Microsoft SQL Server, Oracle, Sybase, UML, XML, HTML, XHTML, SOA, REST, SOAP, WSDL, WSH, JScript, VBScript, VB.NET, T-SQL, Visual Studio
Education
NIIT - National Institute of Information Technology 1984 — 1985
CSA, Computer Software Engineering, Excellent+; "Best Student" award
Sambalpur University 1979 — 1983
Bachelor of Science (B.Sc.), Physics
St. Paul's School, Rourkela 1969 — 1978
ICSE
Progressive Insurance April 2013 - Present
Progressive Insurance September 2011 - April 2013
Progressive Insurance May 2009 - September 2011
Progressive Insurance December 2007 - May 2009
Progressive Insurance May 2006 - December 2007
Gillman Companies August 2002 - May 2006
Skills
Insurance, Microsoft Office, Estimating, Auditing, Sales, Training, Microsoft Excel, Customer Service, Risk Management, Process Improvement, Analysis, Teamwork
Education
San Antonio College 2013 — 2015
Associate’s Degree, Business Administration and Management, General, 3.66 GPA
ACES (Autism Comprehensive Educational Services) October 2013 - June 2015
Impec Group April 2012 - October 2013
Progressive Insurance November 2010 - February 2012
Bank of America April 2005 - November 2010
Skills
Spreadsheets, Excel, Outlook, Human Resources, Recruiting, Interviews, New Hire Orientations, Negotiation, Hiring Practices, Exit Surveys, Word, PowerPoint, Auditing, Financial Reporting, Exit Interviews, Accounting, Payroll, Account Reconciliation, Accounts Receivable, Customer Service, Microsoft Excel, Internet Recruiting, Microsoft Word, Team Leadership, Management, Employee Benefits, Policy, Leadership, Deferred Compensation, Analysis, Program Management, Conflict Resolution, Insurance, Employee Relations, Employee Training, Time Management
Education
San Jose State University
Bachelors, Finance
Progressive Insurance 2009 - Present
Hewlett-Packard May 2005 - Present
Progressive Corporation 2009 - February 2012
Quantum 2001 - 2005
WorldCom/EDS September 1999 - April 2001
MCI/WorldCom 1993 - 2000
WorldCom February 1997 - September 1999
MCI August 1996 - February 1997
MCI August 1993 - August 1996
Skills
Service Delivery, Disaster Recovery, SDLC, IT Management, Enterprise Architecture, Vendor Management, Data Center, Integration, Waterfall, Outsourcing
Education
Center for Creative Leadership 2004 — 2004
Leadership Development Program
Simmons School of Management 2003 — 2003
Strategic Leadership for Women
Sam Houston State University 1991 — 1992
MBA, HR, FIN
University of Colorado 1984 — 1988
BS, FIN
The Hartford February 2010 - Present
21st Century Insurance 2008 - 2009
AIG January 2005 - December 2007
The Woodlands Financial Group - TWFG 2003 - 2004
Progressive Insurance 1994 - 2003
Education
Sam Houston State University 1989 — 1992
BBA - Finance, Finance and International Business
Sam Houston State University 1989 — 1992
Bachelor of Business Administration (B.B.A.), Finance, General
Progressive Insurance Technical WriterSiebel Systems, Inc.1999 - 2003
Bank of America 1992 - 1999
Education
San Francisco State University 1997 — 1999
The Advisory Board Company September 2014 - Present
3M April 2014 - August 2014
First Data Corporation May 2010 - April 2014
Express Scripts June 2009 - December 2009
MasterCard April 2008 - February 2009
Savvis Communications April 2007 - April 2008
US Bank August 2006 - March 2007
SAVVIS November 2005 - August 2006
SAVVIS April 2005 - November 2005
Progressive Insurance 2000 - 2003
Skills
Business Analysis, Process Improvement, SDLC, Project Management, Requirements Gathering, Visio, Integration, ITIL, Requirements Analysis, IT Strategy, Resource Management, Business Process..., Information Technology, Software Project..., Software Documentation, Change Management, Systems Analysis, Business Requirements, Business Process, Consulting, Project Portfolio..., Analysis, Cross-functional Team..., SQL, Telecommunications, Solution Architecture
Education
University of Missouri-Saint Louis 2003 — 2004
B.S., Management Information Systems
Webster University 1998 — 1999
B.A., History/Political Science
Saint Louis University 1995 — 1998
TOOVIA February 2010 - Present
MGM January 2011 - December 2011
Union Pacific Railroad November 2010 - July 2011
iStorez Inc. (acquired by theFind) June 2007 - February 2010
Plug & Play Tech Center 2006 - June 2007
Progressive Insurance October 2004 - December 2006
Skills
Content Management, Branding & Identity, Online Advertising, SEM, SEO, User Experience, Web Analytics, Advertising, SMO, Product Management, Mobile Devices, Product Marketing, Social Media Marketing, Online Marketing, Social Media, E-commerce, Keyword Research, Analytics, SEO copywriting, User Interface Design, Google Analytics, Google Adwords, Conversion Optimization, Content Strategy, Brand Management, Website Development, Strategic Partnerships, Web Design, HTML, CSS, Landing Page..., Affiliate Marketing, Lead Generation, Email Marketing, Copywriting, Web Marketing, Entrepreneurship, Wordpress, Web Development, Cloud Computing, Start-ups, Web 2.0, Marketing, WordPress, Competitive Analysis, B2B Marketing, Digital Marketing, Business Development, Facebook, Mobile Marketing
Education
St. Xavier's College, Bombay 1996 — 1998
Godrej High School (Udayachal)
San Jose State University
BS, Marketing
Progressive Insurance September 1999 - Present
Progressive Insurance September 1999 - Present
Progressive Insurance 2007 - 2009
Progressive Corporation September 1997 - May 2007
BT Woodlipp dba Applebees September 1997 - September 1999
Hotel State College Allen St Grille September 1992 - May 1997
Skills
Claims Management, Insurance, Management, Leadership, Property, Commercial Insurance, Commercial Lines, Property Damage, Claim, Claims Handling
Education
Saint Vincent College 1988 — 1992
Bachelor's degree, History
Progressive Insurance 2006 - Present
AMS Services 2003 - 2006
Education
Saint Petersburg State University of Finance and Economics 1978 — 1983
Statistics
Liberty Mutual Insurance June 2015 - Present
Liberty Mutual Insurance October 2011 - June 2015
Liberty Mutual Insurance May 2010 - October 2011
Progressive Insurance September 2004 - May 2010
USAA November 1997 - September 2004
Skills
Insurance, Bodily Injury Claims, Claim, Casualty, Claims Handling, Training, Policy, Human Resources, Recruiting, Claims Management, Liability, Investigation, Property & Casualty..., Legal Liability, Management, Fraud, Subrogation, Property Damage, Commercial Insurance, General Insurance, Claim Investigation, Workers Compensation, Interviews, Litigation, Insurance Law, Personal Injury, Commercial Lines, Litigation Management, Casualty Insurance
Education
Saint Leo University 1999 — 2001
MBA, Business
University of South Florida - College of Business Administration 1996 — 1999
BS, Management
LOL
Progressive Insurance June 2004 - Present
Nationwide Insurance March 1998 - June 2004
The Ohio State University July 1997 - July 1997
Education
The Ohio State University Fisher College of Business 1995 — 1998
Santa Fe Community College 1994 — 1995
International Business
Chien Tan 1993 — 1994
Chinese Mandarin
Progressive Insurance May 2013 - Present
Enterprise Rent-A-Car January 2009 - May 2013
Nordstroms April 2008 - December 2008
Wolff Shoe Company December 2005 - January 2008
Macy's West June 2002 - November 2005
Skills
Sales Management, Marketing, Sales, Sales Operations, Customer Satisfaction, Operations Management, Insurance, Car Rental, Customer Service
Education
San Diego State University-California State University 2004 — 2008
Bachelor of Science (BS), Marketing
Progressive Insurance June 2009 - Present
Skills
Claims Management, Commercial Insurance, Claim, General Insurance, Insurance, Property Damage, Casualty, Legal Liability, Property & Casualty..., Liability, Process Improvement, Customer Service, Casualty Insurance, Litigation Management
Education
San Jose State University
AIG January 2015 - Present
Progressive Insurance December 2011 - December 2014
Progressive Insurance August 2005 - December 2011
Skills
Property Damage, Liability, Insurance, Claim, Personal Injury, Automobile Liability, Liability Analysis, Claim Investigation, Casualty Claims, Claims Management, Auto Claims, Property & Casualty..., Accident Investigation, Investigation, Commercial Lines..., Management, Claims Resolution, Team Management, Conducting Interviews, Regulatory Compliance, Standards Compliance, Commercial Insurance, Claims Handling, Casualty Insurance, Customer Service
Education
San Francisco State University 2003 — 2005
Bachelor of Arts (BA), International Relations and National Security Studies
Emeritus March 2010 - August 2012
Progressive Insurance November 1999 - June 2006
Skills
Customer Service, Sales, Community Development, Public Relations, Event Planning, Public Speaking, Medicare, Fundraising, Marketing Communications, Social Media, Insurance, Strategic Planning, Media Relations, Long-term Care, Leadership, Newsletters, Customer Retention, Social Media Marketing
Education
Southern Connecticut State University 1989 — 1992
B.A., Corporate Communications
The University of Connecticut 1987 — 1989
Salve Regina University 1986 — 1987
Progressive Insurance May 2005 - Present
Progressive September 2000 - April 2004
Progressive November 1999 - August 2000
Skills
Performance Management, Human Resources, Leadership Development, Employment Law, Employee Relations, Conflict Resolution, Recruiting, Vendor Management, Personnel Management, Training, Management
Education
Santa Clara University School of Law 1990 — 1993
Juris Doctor, Law
University of California, Berkeley 1985 — 1989
Bachelor of Arts, Art History
Progressive Insurance March 2015 - Present
Progressive Insurance September 2013 - March 2015
Progressive Insurance June 2010 - August 2013
little airplane productions October 2008 - January 2009
Education
Savannah College of Art and Design 2003 — 2007
BFA, Animation
Liberty Mutual Group May 2008 - Present
Progressive Insurance June 2003 - May 2008
Education
Salisbury University - Perdue School of Business 1999 — 2003
Bachelors, Business Administration
NTT DATA Corporation 2011 - Present
Stoic Tech February 2011 - Present
General Atomics Aeronautical Systems June 2014 - October 2014
Toyota May 2014 - September 2014
National Life Group 2012 - 2012
Microsoft 2005 - February 2011
Progressive Insurance 2010 - 2010
Accenture 2009 - 2010
CH2M HILL 2009 - 2009
Citi 2009 - 2009
Skills
SharePoint, Microsoft Office..., Enterprise Search, Enterprise Content..., Enterprise Architecture, Solution Architecture, Information Architecture, Information Security, Project Management, Strategic Leadership, Microsoft SQL Server, SDLC, Microsoft Technologies, Software Development, Architecture, Agile Methodologies, .NET
Education
Saint Petersburg State University 1982 — 1988
MS, Physics
Progressive Insurance June 2010 - Present
Progressive Insurance January 2012 - January 2013
Enterprise Rent-A-Car June 2009 - June 2010
Applied Materials July 2007 - October 2008
Skills
Microsoft Office, Mac OS, Lotus Notes, Customer Service, Estimating, Human Resources, Sales
Education
San Jose State University 2004 — 2009
Bachelor of Science (B.S.), Business Administration; Management of Human Resources
Washington High School 2000 — 2004
High School Diploma, General Education
Weebly January 2015 - Present
Weebly October 2014 - January 2015
Progressive Insurance August 2012 - October 2014
Milwaukee School of Engineering February 2011 - May 2012
Apple Retail September 2009 - May 2011
White Rice Advertising and PR 2008 - 2008
Wisconsin Lutheran College 2008 - 2008
Skills
Sales Process, Writing, Microsoft Office, Public Speaking, Internal Communications, Public Relations, Event Planning, Photography
Education
Wisconsin Lutheran College 2007 — 2009
B.A., Communication
Wisconsin Lutheran College
B.A, Communication
San Jose State University 2005 — 2007
B.A., Communication
NASA Glenn Research Center December 2008 - Present
Progressive Insurance October 2001 - December 2008
NASA Glenn Research Center November 1983 - October 2001
Skills
Fluid Dynamics, Turbomachinery, Systems Engineering, Aerospace, Fortran
Education
University of Cincinnati 1989 — 1999
Ph.D., Aerospace Engineering
University of Cincinnati 1981 — 1983
MS, Aerospace Engineering
Saint Louis University 1978 — 1981
BSAE, Aerospace Engineering
St. Joseph High School
Farmers Insurance 2015 - Present
Farmers Insurance 2008 - 2015
Progressive Insurance 2002 - 2008
Skills
Claim, Liability, Customer Service, Microsoft Office
Education
Sam Houston State University 1997 — 2002
Bachelors, Criminal Justice, Psychology
TPC Group August 2015 - Present
Farmers Insurance March 2006 - July 2015
Progressive Insurance February 1997 - February 2002
US Army February 1993 - February 1997
Skills
Xactimate, Umbrella Insurance, Professional Liability, Employment Practices..., Accident, Excess, Licensed Property, Renters, Claims Handling, Customer Service, Litigation Management, Microsoft Office, Workers Compensation, Underwriting
Education
University of Phoenix 2003 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
Sam Houston State University 1987 — 1995
Bachelor of Arts (B.A.), Journalism
Property Casualty Insurance 1993 - Present
Progressive Insurance September 2012 - June 2014
Progressive Insurance September 2003 - September 2012
Progressive Insurance January 1999 - September 2003
Progressive Insurance January 1997 - January 1999
Progressive Insurance May 1993 - January 1997
Skills
Insurance, Underwriting, Management, Sales, Sales Management, Training, Sales Operations, Miller-Heiman Strategic..., Relationship Management, Project Management, Consultative Selling..., Training Facilitation, Sales Management..., Negotiation, B2B, Property & Casualty..., Consultative Selling
Education
San Diego State University-California State University 1985 — 1990
BA, Sociology/Economics
Bluebonnet Electric Cooperative January 2009 - Present
Progressive Insurance April 2005 - October 2008
Education
Sam Houston State University 1995 — 1999
CRIMINAL JUSTICE
Progressive Insurance August 2014 - Present
Best Buy November 2010 - August 2014
Best Buy December 2007 - September 2009
Income Property Specialist February 2006 - October 2006
Best Buy August 2003 - July 2005
Advent September 2002 - May 2003
Fry’s Electronics May 2001 - January 2002
Skills
Sales, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Computer Proficiency, Social Media Marketing, Desktop Publishing, Data Entry, Sales Management, Social Networking, Team Building
Education
San Jose State University 2009 — 2014
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Kaiser Permanente January 2014 - Present
Kaiser Permanente June 2013 - January 2014
Kaiser Permanente June 2009 - June 2013
Progressive Insurance January 2006 - May 2009
Education
San Francisco State University
BA, Economics
Progressive Casualty Insurance Company 1995 - Present
Progressive Insurance 2006 - 2009
Education
Sam Houston State University 1985 — 1990
B.S. Criminology, Criminal Justice/Police Science
GEICO July 2014 - Present
GEICO December 2000 - Present
Progressive Insurance November 1996 - December 2000
Skills
Subrogation, Claim Investigation, Fraud, Insurance, Property Damage, Property Claims, Skip Tracing, Claims Management, Claims Investigations, Liability, Claim, Investigation, Litigation Management, Internal Investigations, Background Checks, Private Investigations, Personal Injury, Workers' Compensation..., Casualty Insurance, Workers Compensation, Liability Analysis, Property & Casualty..., Surveillance, Criminal Investigations, Claims Resolution, Commercial Insurance, Legal Liability, Casualty, Health Insurance, Insurance Law, Interrogation, Corporate Security, Accident, Recorded Statements, Risk Assessment, Fire Investigation, Workplace Violence, Bad Faith, Umbrella Insurance, Evidence, Litigation Support, Enforcement, Risk Management, Special Investigations, Criminal Justice, General Insurance, Commercial Lines, Litigation, Claims Handling, Public Liability
Education
Sam Houston State University 1985 — 1990
BS, Criminal Justice
HarborCloud July 2014 - Present
LLS Team in Training June 2010 - May 2011
Vanguard Cleaning Systems December 2008 - April 2011
Progressive Insurance September 2003 - October 2008
Skills
Washington State Real...
Education
Saint Mary's College of California 1995 — 1999
BS, Business Administration/Economics
Progressive Insurance October 2012 - Present
Bank of the West August 2011 - May 2012
Citi September 2008 - August 2011
Skills
Customer Service, Financial Analysis, Loans, Sales, Insurance, Modeling, Retail Banking, Banking, Credit, Cross Selling, Consumer Lending, Credit Cards, Cash Management, Property & Casualty..., Estimating, Subrogation, Claims Resolution, Negotiation
Education
San Francisco State University, College of Business 2008 — 2010
Bachelor's degree, B.S Business Administration and Management, General
Progressive Insurance August 1999 - Present
Skills
Claims, Property Damage, Claims Management
Education
Savannah College of Art and Design 1992 — 1996
BFA, Computer Art
Allied Solutions LLC March 1994 - Present
Progressive Insurance October 1992 - March 1994
Balboa Life and Casualty February 1991 - October 1992
Minnesota Life June 1982 - February 1991
MINNESOTA MUTUAL LIFE 1982 - 1991
Skills
Insurance, Property & Casualty..., Sales, Risk Management, Mortgage Lending, Commercial Insurance, Banking, Strategic Planning, Process Improvement, Credit, Underwriting
Education
Saint Mary's College of California 1978 — 1982
BS, Business
Progressive Insurance July 2002 - Present
Skills
Claims Management, Claim, Property & Casualty..., Liability, Casualty, Insurance, Legal Liability, General Insurance, Subrogation, Property Damage, Commercial Insurance, Commercial Lines, Claim Investigation, Liability Analysis, Underwriting, Workers Compensation, Claims Resolution
Education
University of St. Thomas (TX) 2003 — 2006
MBA, Finance, General
Sam Houston State University 1995 — 2000
Bachelor of Business Administration (BBA), Business Administration and Management, General
Tenaska November 2011 - Present
U.S. Department of Energy January 2010 - October 2011
Progressive Insurance June 2001 - May 2009
Skills
Property & Casualty..., Claims Management
Education
San Diego State University-California State University 1997 — 1999
Master of Business Administration (M.B.A.), Production and Operations
Thomas Edison State College 1994 — 1996
Nuclear Engineering
Progressive Insurance September 2002 - Present
Anne Arundel County Board of Education January 2001 - September 2002
Allstate September 1996 - December 2000
Skills
Education, Auditor, Mentor, Customer Service, Customer Satisfaction, Curriculum Development, Management, Management Consulting, Negotiation, Project Planning, Insurance, Event Planning, Training
Education
Salisbury University 2001 — 2002
Professional Teaching Certificate, Education, 3.8
Progressive Insurance July 2014 - Present
Progressive Insurance January 2009 - Present
State Farm Insurance August 1993 - October 1999
Skills
Litigation management -..., Property & Casualty..., Claims Management, Insurance, Claims, Property Damage, Insurance Claims, large loss claims,..., Registered Yoga Teacher, Vinyasa yoga teacher..., Liability, Extensive knowledge of..., Claim
Education
Sam Houston State University
Bachelors, English
University of Houston
masters, educational leadership
Baker, Peterson, Baker, & Associates January 2013 - Present
Farmers Insurance August 2011 - December 2012
Progressive Insurance May 2002 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Access, Negotiation, Analysis, Insurance, Budgets, Risk Management, Team Building, Claims Management, Property & Casualty...
Education
San Diego State University-California State University 1995 — 2000
Bachelor's degree, Marketing
University of Phoenix 2008 — 2010
Master's degree, Accounting
Bristol West Insurance Group October 2012 - Present
Farmers Insurance June 2011 - October 2012
Farmers Insurance March 2007 - July 2011
Progressive Insurance December 2003 - February 2007
Progressive Insurance December 2001 - December 2003
Skills
Casualty, Liability, Leadership, Property & Casualty..., Claims Management, Property Damage, General Insurance, Claim
Education
San Diego State University-California State University 1999 — 2001
BA, Public Administration
Allstate March 2010 - Present
State of Florida April 2009 - March 2010
Progressive Insurance December 2004 - March 2007
Enterprise Rent-A-Car June 1999 - December 2004
Skills
Property & Casualty..., Liability, General Insurance, Subrogation, Casualty, Property Damage
Education
Saint Mary's University of Minnesota 1993 — 1997
bachelor's, Marketing
iMatrix September 2015 - Present
Progressive Insurance January 2013 - September 2015
Jack in the Box May 2012 - January 2013
Starbucks Coffee Company January 2010 - August 2012
Starbucks April 2008 - January 2009
Starbucks August 2006 - April 2008
Starbucks December 2003 - August 2006
Skills
Recruiting, Employee Relations, Onboarding, Sourcing, Interviewing Skills, Management, Project Management, Customer Satisfaction, Job Coaching, Training, Talent Acquisition, Employee Training, Customer Service
Education
San Diego State University-California State University 2010 — 2012
Bachelor of Science (B.S.), Business Administration Management specialization in Human Resources
San Diego Mesa College
Associate's degree, Specialized in Economics
MetLife June 2013 - Present
Direct General Insurance December 2003 - June 2013
USAA December 1998 - December 2003
GMAC Insurance June 1996 - December 1998
Progressive Insurance 1981 - 1996
Skills
Property Claims, Customer Service, Professional Liability, Negotiation, Coaching, Accident, Performance Management, Team Building, Casualty Claims, Microsoft Excel, Umbrella Insurance, Recruiting, CPCU, Homeowners, Claims Handling, Claims Investigations, Automobile Liability, Casualty, Claims Management, CCLA, Training, Liability, Process Improvement, Leadership, Casualty Insurance
Education
East Bay High School
Saint Leo University
Norcross, a Mclaren and Young International Company August 2013 - Present
Washington Oregon Claim Service June 2006 - August 2013
Progressive Insurance June 1998 - January 2004
Frontier Adjusters of Medford January 1990 - May 1998
Allstate Insurance October 1984 - October 1990
Skills
Claim, Property & Casualty..., Liability, Claims Management, Subrogation, Commercial Insurance, Casualty, Legal Liability, General Insurance, Commercial Lines, Claims Resolution, Insurance, Property Claims, Claim Investigation, Property Damage, Claims Handling, Litigation Management, Casualty Insurance
Education
San Jose State University 1977 — 1983
BS, Business
Cubberley HS 1973 — 1977
State of California
Independent Adjusters Lic for California
State of Oregon
Independent Adjusters Lic for Oregon
Willow Elementry
Willow Elementry
Willow Elementry
Willow Elementry
Willow Elementry
Scottsdale Insurance Company June 2003 - Present
American Red Cross Grand Canyon Chapter September 2011 - Present
Free Arts of Arizona October 2014 - Present
City of Hope January 2012 - December 2013
High Speed Service September 2000 - August 2003
AIG October 1996 - May 2000
McGraw Group - Pacific Specialty Insurance Co. April 1991 - August 1996
Progressive Insurance December 1985 - March 1991
Skills
Complex Negotiation, Alternative Dispute..., Project Planning, Project Management, Strategic Leadership, Team Leadership, Technical Leadership, Quality Auditing, Change Management, Risk Management, Commercial Insurance, Training Delivery, Team Building, Technical Analysis, Strategic Communications, Community Outreach, Insurance, Professional Liability, Workers Compensation, Claim
Education
San Diego State University-California State University 1982 — 1985
BA, Psychology (minor in Sociology)
Progressive Insurance February 1997 - Present
Cleveland Technical Center January 1995 - February 1997
Skills
Software Development, C#, Microsoft SQL Server, SDLC, SQL, Visio, Agile Methodologies
Education
Saratov State University named after N.G.Chernyshevsky 1971 — 1976
MS, Mathematics
Progressive Insurance January 2005 - Present
Farmers Insurance 2002 - 2004
Education
Samford University 1994 — 1998
BA, Religion
Progressive Insurance January 2007 - Present
Farmers Insurance September 2001 - January 2007
Education
Sam Houston State University
Bachelor's degree, Business Administration and Management, General
Travelers October 2014 - Present
Travelers 2013 - 2014
Travelers 2010 - 2013
Travelers 2006 - 2010
Progressive Insurance 2003 - 2006
Skills
Claims Management, Property & Casualty..., Claim, Property Claims, Auto Claims, Claims Handling, Research, Strategic Planning, Negotiation, Property Damage, Casualty, Customer Service, Liability, Legal Liability, Casualty Insurance, Insurance, Professional Liability, General Insurance
Education
Saint Mary's College of California 1994 — 1997
BS, Economics and Business Administration
Cisco May 2015 - Present
Cisco August 2014 - Present
Cisco Systems September 2012 - August 2014
Cisco Systems June 2012 - September 2012
Berchtold Equipment Company September 2008 - May 2011
Progressive Insurance June 2007 - November 2008
Skills
Human Resources, Recruiting, Analysis, Employee Benefits, Payroll, Data Analysis, Budgets, Training, Management, Customer Service, Policy, Project Management, Business Analysis, Cross-functional Team..., Process Improvement, Program Management
Education
San Jose State University 2011 — 2012
MBA, Business Administration
University of California, Santa Cruz 2003 — 2007
Bachelor of Arts (B.A.), Business/Managerial Economics
Progressive Insurance July 2014 - Present
Skills
Customer Service, Commercial Insurance, Casualty, Marketing
Education
San Diego State University-California State University 2009 — 2011
Bachelor of Science (B.S.), Criminal Justice and Corrections
PDI PHARMACEUTICALS October 2010 - November 2011
Pfizer November 2005 - November 2009
Pfizer January 2002 - November 2009
Pfizer January 2002 - November 2005
INNOVEX PHARMACEUTICALS December 2000 - December 2001
ALAMO RENTAL CORPORATION May 2000 - December 2000
Progressive Insurance July 1999 - April 2000
Education
Samford University
Bachelor of Arts, Psychology
Progressive Insurance September 2015 - Present
Advantage Sales & Marketing March 2015 - July 2015
Keystone Human Services December 2014 - March 2015
Special Counsel November 2013 - July 2014
Gardner Law October 2006 - October 2013
Thornton, Biechlin, Segrato, Reynolds & Guerra September 2004 - October 2006
Skills
Pleadings, Trials, Legal Writing, Civil Litigation, Litigation, Legal Assistance, Litigation Support, Legal Research, Westlaw, Courts, Personal Injury, Document Review, Commercial Litigation, Construction Law, Family Law, Contract Negotiation, Appeals, Administrative..., Powers of Attorney, Product Liability, Personal Injury..., Executive..., Insurance Defense, Contract Law, Real Estate Law, Estate Planning/Probate..., Products Liability, Outlook, ECF (Electronic Filing), Records/Document..., Project Management, Transcription, Proofreading/Editing, Communication, Trial Preparation, Scheduling/Calendaring, Microsoft Word, Microsoft Excel, PowerPoint, Personnel Management, Legal Discovery, Troubleshooting, Data Entry, Customer Service, People Skills, Event Planning, Proofreading, Investigation, Events Coordination, Creativity Skills
Education
San Antonio College 2011 — 2017
Still Pursuing Education, Business, Management, Marketing, and Related Support Services, GPA 3.94
SW School of Court Reporting - Paralegal Division 1990 — 1990
Paralegal Certificate, Paralegal, GPA 3.5
Floresville High School 1986 — 1988
Oscars Steakhouse Las Vegas January 2012 - Present
Bridgeway Property Solutions 2006 - 2008
Progressive Insurance January 2004 - January 2006
Education
San Francisco State University 1999 — 2003
Bachelor of Science (BS), Business Administration and Marketing
Progressive Insurance April 2014 - Present
Progressive Insurance December 2011 - April 2014
PEMCO April 2007 - November 2011
PEMCO November 2002 - April 2007
Progressive Insurance 2000 - October 2002
Education
University of Washington 1994 — 1996
BA, Political Science
Saint Martin's College 1992 — 1993
Safeway Insurance Company September 2005 - Present
Progressive Insurance Company October 2004 - September 2005
Progressive Insurance February 2000 - October 2004
Skills
Claim, Casualty, Liability, Claims Management, Property & Casualty..., General Insurance, Insurance, Subrogation, Legal Liability, Commercial Insurance, Claim Investigation, Leadership, Property Damage, Casualty Insurance, Commercial Lines, Liability Analysis
Education
Samford University, Cumberland School of Law 1992 — 1995
Doctor of Law (J.D.)
University of Alabama at Birmingham 1986 — 1991
Bachelor of Arts (BA), English
Progressive Insurance May 2012 - Present
True Religion Brand Jeans July 2011 - March 2013
GUESS Inc November 2009 - July 2011
DSW September 2008 - November 2009
Bath & Body Works November 2005 - October 2008
Skills
Sales Recruitment, Training & Development, Sales Management, Visual Merchandising, Coaching, Sales Coach, Team Leadership, Lead By Example, Customer Service, Customer Loyalty, Online Marketing, Marketing Research, Marketing Strategy, Online Advertising, Web Analytics, SEO
Education
San Diego State University-California State University 2004 — 2010
Bachelor of Business, Marketing
Progressive Insurance September 2005 - Present
Enterprise Rent-A-Car January 2005 - July 2005
University Dining Services September 2000 - December 2004
J&S Delivery June 2001 - August 2003
National Institute of Standards & Technology June 1999 - January 2001
Skills
Insurance Claims, Business Communications, Problem Solving, Prioritization, Microsoft Office, Customer Relations, Customer Negotiations
Education
Salisbury University
Masters, Business Administration
Salisbury University
B.A, Interpersonal Communications
ACI Worldwide 2003 - 2010
Progressive Insurance 1995 - 2003
Skills
Strategic Planning, Process Improvement, Leadership, Customer Service, Sales
Education
Saint Leo University
Master of Business Administration (M.B.A.)
University of Tampa - John H. Sykes College of Business
Bachelor of Science (B.S.), Marketing
Progressive Insurance April 2013 - Present
Red Hoagland Hyundai January 2008 - April 2013
Balls December 2005 - December 2007
Skills
Purchasing, Automotive, Strategic Sourcing, Supply Management, Continuous Improvement, Negotiation, Direct Sales, Sales Process, Property & Casualty..., Inventory Management, Inventory Planning, Inventory Analysis, Wholesale Purchasing, Wholesale Operations, GMC
Education
University of South Florida College of Arts and Sciences 2010 — 2012
Bachelor of Arts (B.A.), Criminology
Santa Fe College 2004 — 2007
Associate of Arts (A.A.)
Cupertino Electric, Inc. April 2011 - Present
HOK April 2006 - April 2011
Progressive Insurance October 2003 - April 2006
SFPUC - water supply and treatment 2000 - 2003
SFPUC - water supply and treatment 2000 - 2003
Education
San Jose State University 1998 — 2002
Bachelor of Science (BS), Electrical and Electronics Engineering
Independent Living Inc.- Pediatrics March 2012 - Present
Verizon January 2007 - January 2009
Progressive Insurance January 2004 - October 2007
Skills
Rehabilitation, Healthcare, Treatment, Orthopedic, Pediatrics, Medical Terminology, Medical Records, Teamwork, HIPAA
Education
Sanford-Brown Institute-Tampa 2010 — 2011
career diploma, medical billing and coding
Cabrillo Coastal General Insurance Agency, LLC December 2013 - Present
Lozano Dental Care September 2000 - December 2013
Steven A Bagen & Associates November 1993 - October 1999
Progressive Insurance February 1986 - October 1993
Skills
Insurance, Customer Service, Personal Injury, Medical/Dental Office, Property & Casualty..., Data Analysis, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Underwriting, Data Entry, Claim, Finance, Accounting, Training
Education
Santa Fe College
Business/Commerce, General
Trenton Middle/High School
High School Diploma, General
Progressive Insurance January 2010 - Present
Trembath, Deichler & Hermanson, LLP January 2005 - January 2010
Sedgwick Claims January 2002 - January 2004
Education
Saint Mary's College of California