Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
Innovative Interventions July 2015 - Present
Highline Health LLC January 2015 - Present
Renaissance RX November 2014 - January 2015
BioReference Laboratories January 2014 - November 2014
Takeda Pharmaceuticals September 2005 - January 2014
Southern Ohio Medical Center January 1994 - August 2007
Progressive Insurance July 2002 - September 2005
Skills
Medical Sales, Pharmaceutical Sales, Pharmacogenomics, Pharmacogenetics, Endocrinology, Rheumatology, Gastroenterology, Women's Health, Medical Diagnostics, Health & Wellness, Sales, Internal Medicine, Relationship Building, Genetic Testing, Product Launch, Customer Service, Sales Operations, Healthcare, OB/GYN, Pharmaceutical Industry, Managed Care, Sales Effectiveness, Strategic Planning, Leadership
Education
Shawnee State University 1990 — 1997
Sports Studies, Sports and Fitness Management
Progressive Insurance November 2014 - Present
Skills
Customer Service, Claims Handling, Employee Training, Direct Sales, Oil Changes, Financial Services, Business Planning
Education
Southern Illinois University, Edwardsville 2005 — 2008
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies
Travelers April 2015 - Present
Travelers February 2014 - Present
Travelers April 2010 - February 2014
SUA Insurance Company October 2006 - April 2009
Taygo.Com, Inc. March 2004 - January 2007
The Hartford August 2004 - October 2006
Progressive Insurance February 2001 - March 2004
Skills
Insurance, Inland Marine, Cargo Insurance, Logistics, Transportation Contracts, Insurance Adjusting, Casualty, Property, Property & Casualty..., General Insurance, Claim, Casualty Insurance, Management, Vendor Management, Marketing Strategy, Leadership, Liability, Microsoft Word, Negotiation, Underwriting, Event Planning, Subrogation, Analysis, Commercial Insurance
Education
University of Phoenix 2007 — 2010
MBA, Business, Management, Marketing, and Related Support Services
Southern Illinois University, Carbondale 1993 — 1997
B.A., Radio & Television
FishNet Security January 2014 - Present
Surplus Marketing Consultants December 2009 - January 2015
International Excess Companies May 2013 - December 2013
The Insurance Board June 2011 - May 2013
The Insurance Board January 2008 - May 2011
Homesite Insurance August 2007 - January 2008
National Interstate Insurance Company June 2005 - February 2006
Progressive Insurance March 2004 - May 2005
Skills
Insurance, Underwriting, Risk Management, Team Building, Management, Account Management, Training, Supervising, Lean Manufacturing, Property & Casualty..., Commercial Insurance, General Insurance, Casualty, Liability, Lean Service, Lean Office, Professional Liability, Commercial Lines, Reinsurance, D, New Business Development, Process Improvement, Captives, Leadership, Workers Compensation, Analysis, Executive Management
Education
Southern Christian University 2002 — 2004
Bachelor, HR Leadership
The Ohio State University Fisher College of Business 1996 — 2000
Business
Verizon Wireless August 2009 - Present
FFP Global 2006 - 2009
Progressive Insurance 2003 - 2006
Skills
Training, Supervisory Experience, Wireless Networking, Electronics Repair, Underwriting, Property & Casualty..., Call Centers, Customer Retention, Telecommunications
Education
TechSkills of Sacramento 2010 — 2011
Network+ Certification, Computer Systems Networking and Telecommunications
Sierra College 2004 — 2008
None, Criminal Justice/Police Science
Sierra College Police Academy 2006 — 2006
POST Basic Certificate, Law Enforcement
Father Time Auctions and Real Estate January 2005 - Present
Bauer Kloeckener Rose Appraisers (BKR Appraisers) August 2006 - Present
Help-U-Sell Real Estate Greater Belleville 1989 - 1999
Progressive Insurance 1975 - 1989
Skills
ABR, Real Estate, Appraisals, Estate Sales, Auctions, Foreclosures, Estate Law, Investors, Sellers, Residential Homes, Real Estate Transactions, Personal Property, Real Property, Liquidation, REO, Disposition, Listings, Referrals, Short Sales, Investment Properties, Brokerage, First Time Home Buyers, Appraisers, New Home Sales, Dispositions, Property, Seniors, Single Family Homes, Buyers, Sales
Education
Illinois Association of Realtors 1998 — 2020
GRI, Graduate Realtor Institute
Southern Illinois University, Carbondale 1971 — 1975
BS, Marketing
Progressive Insurance April 2004 - Present
Trinity Insurance Services 2003 - 2004
Allstate 1997 - 2003
Skills
Sales, Claim, Microsoft Office, Commercial Insurance, Liability Analysis, Product Liability, Liability, Casualty, Customer Service, Subrogation, Litigation Management, Insurance, Litigation, Legal Liability, Commercial Lines, Claim Investigation, Claims Management, Account Management, Property & Casualty..., Property Damage, Leadership Development, Workers Compensation, Team Building, Microsoft Excel, Access, General Insurance, Strategic Planning, Public Speaking, Leadership, Coaching, Negotiation, Management, Commercial Litigation
Education
Southeastern Louisiana University 1988 — 1995
BA, Government / Pre-Law
Fun2BeFit - Silicon Valley January 2015 - Present
24 Hour Fitness April 2012 - Present
GEICO January 2008 - November 2011
Progressive Insurance June 2004 - January 2008
Enterprise Rent-A-Car July 2002 - June 2004
Skills
Sales Management, Strength Training, Insurance, Team Building, Personal Training, Lifestyle, Marketing, Negotiation, Customer Service, Microsoft Excel, Sales, Exercise, Customer Satisfaction, Team Leadership, Fitness, Weight Management, Training, Customer Retention, Coaching, Endurance, Fitness Training, NASM, Weight Training, Sports Nutrition, Exercise Physiology, Leadership, Wellness Coaching, Athletics, Lifestyle Coaching, Athletic Training, Management, Nutritional Counseling, Recruiting, Time Management, Business Development, Microsoft Office, Project Planning, Business Strategy, Budgets, Office Management, PowerPoint, Social Media, New Business Development, Event Planning
Education
Southern Illinois University, Edwardsville 2000 — 2002
BSBA, Management & Marketing
Southwestern Illinois College 1997 — 1999
Associate of Science
Bankers Insurance Group September 2013 - Present
State Farm Insurance July 2011 - February 2013
Progressive Insurance March 2000 - April 2005
Liberty Mutual Insurance May 1989 - July 1994
Skills
Casualty, Workers Compensation, Liability, Property & Casualty..., Claim, Commercial Insurance, Fixed Annuities, Liability Analysis
Education
Shippensburg University of Pennsylvania 1975 — 1979
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Shippensburg University of Pennsylvania
Bachelor of Arts (B.A.)
Progressive Insurance August 2013 - Present
Bill's Boat Repair LLC June 2012 - August 2013
Bill's Boat Repair LLC 2012 - 2013
Gateway Automotive LLC September 2008 - July 2011
Education
Southern Connecticut State University 2010 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Travelers July 2015 - Present
Travelers October 2012 - Present
Travelers July 2009 - October 2012
Travelers December 2007 - July 2009
Progressive Insurance December 2005 - December 2007
Skills
Auto Claims, Training Delivery, Staff Development, Employee Management, Customer Service, Property Claims, Automobile Liability, Claims Handling, Training, Claim Investigation, Insurance, Liability, Liability Analysis, Claim, Casualty Insurance, Claims Management, Commercial Insurance, General Insurance, Homeowners, Property, Workers Compensation
Education
Southern Connecticut State University 1997 — 2001
Bachelor's degree, Journalism
Progressive Insurance October 2011 - Present
Progressive Insurance October 2008 - October 2011
The David Group July 2000 - October 2008
Self September 1999 - July 2000
PHB Hagler Bailly September 1996 - August 1999
Skills
Online Marketing, Marketing Communications, Creative Direction, Corporate Communications, Interactive Marketing, Marketing, Event Planning, Copywriting, Integrated Marketing, Internal Communications, Corporate Branding, Marketing Strategy, Creative Strategy, Brand Development, Copy Editing, Content Management, Strategic Communications, Marketing Copy, SEO, Event Management, Advertising, Online Advertising
Education
Simmons College 1991 — 1995
Bachelor's, PR/Marketing Communications
Universal North America February 2015 - Present
Universal North America January 2011 - January 2012
Progressive Insurance 2004 - 2011
Unitrin Direct Insurance Company 2002 - 2004
Reliance Personal Insurance/Bristol West Insurance 1999 - 2002
USAA 1989 - 1999
Skills
Claim, Property & Casualty..., Legal Liability, Liability, Casualty, Insurance, Property Damage, Commercial Lines, Commercial Insurance, General Insurance, Claims Management, Professional Liability, Workers Compensation, Casualty Insurance, Litigation Management, Litigation, Insurance Law
Education
South Texas College of Law 1978 — 1980
Juris Doctorate, Law
Univeresity of Florida 1973 — 1977
Bachelor of Arts (B.A.), English
Howard Hanna Real Estate Services September 2013 - Present
Goodhue Insurance Agency LLC May 2002 - June 2013
Deerbrook Insurance Company February 1999 - April 2002
Liberty Mutual Insurance August 1995 - December 1998
Progressive Insurance October 1986 - September 1995
United States Air Force April 1981 - September 1991
Skills
Seller Representation, Real Estate Transactions, Purchasing Negotiation, Commercial Real Estate, Process Management, First Time Home Buyers, Military Relocations, Move Up Buyers, Downsizers, First Time Home Sellers, Certified New Home..., Real Estate Marketing, New Home Construction, Residential Homes, Buyer Representation, Real Estate License
Education
Pilot Instructor Training, Randolph Air Force Base 1982 — 1982
Graduate, Air Force Instructor Training, Distinguished Graduate
Undergraduate Pilot Training, USAF 1981 — 1982
Graduate, Airline/Commercial/Professional Pilot and Flight Crew, Distinguished Graduate
Southern Connecticut State University 1976 — 1980
Bachelor's Degree, Sciences
Progressive Insurance October 2006 - Present
Allied/Nationwide Insurance March 2001 - October 2006
Quantum Shift (formerly MVX.com) March 1999 - March 2001
Bibbero Systems 1998 - 1999
ADTS Alcohol and Drug Testing 1994 - 1997
Skills
Performance Management, Employee Benefits, Insurance, Workers Compensation, Employee Relations, Human Resources, Coaching, Change Management, Process Improvement, Onboarding, Talent Management, Analysis, Training, Employee Engagement, HRIS, Benefits Administration, PeopleSoft, Leadership Development, Employee Training, Interviews, Benefits Negotiation, Strategic Planning, Deferred Compensation
Education
Sonoma State University
Human Resources
Santa Rosa Junior College 2000 — 2003
Human Resources Management and Services
University of Phoenix
BS, Business Management
Boeing May 2015 - Present
Express Scripts 2010 - January 2015
Monsanto 2008 - 2010
Ally Financial Inc. 2001 - 2008
Progressive Insurance 1994 - 2001
Skills
Talent Management, Organizational..., Leadership Development, Succession Planning, Leadership, Human Resources, Organizational Design, Strategy, Coaching, Career Development, Management, MBTI, Six Sigma, Analysis, Employee Surveys, Workforce Planning, Onboarding, Performance Management, Deferred Compensation, Employee Engagement, Employment Law, Training, Employee Relations, Personnel Management, SPHR, Strategic Thinking, Talent Acquisition, Recruiting
Education
Webster University
Master's Degree, Human Resources Development
Southeast Missouri State University
Bachelor's Degree, Business Administration, Economics
Southeast Missouri State University
Bachelor's Degree, Psychology
SECURA Insurance March 2015 - Present
Nationwide Agribusiness Insurance Company April 2014 - March 2015
Nationwide Agribusiness Insurance Company May 2013 - April 2014
Nationwide Agribusiness Insurance Company April 2010 - May 2013
Allied Insurance April 2006 - April 2010
Allied Insurance October 2004 - April 2006
Progressive Insurance July 2002 - October 2004
American International Group Claims Services October 2001 - July 2002
Progressive Insurance April 1999 - October 2001
Johnston High School August 1997 - April 1999
Skills
Customer Service, Property & Casualty..., Underwriting, Commercial Insurance, Curriculum Development, Classroom Delivery, Commercial Lines, Casualty, General Insurance, Liability, Claims Management, Professional Liability, Legal Liability, Claim, Inland Marine, Training, Casualty Insurance
Education
University of Northern Iowa 1989 — 1993
Bachelor of Arts (B.A.), Secondary Education and Teaching
Simpson College 1988 — 1989
Progressive Insurance July 2015 - Present
Progressive Insurance July 2014 - July 2015
U.S. Bank August 2012 - July 2014
U.S. Bank March 2012 - August 2012
U.S. Bank November 2010 - December 2011
ASUCD Coffee House August 2008 - July 2010
ASSC Senate, Sierra College October 2007 - May 2008
Jasper's Giant Hamburgers February 2004 - August 2005
Skills
Customer Service, Customer Satisfaction, Customer Retention, Banking, Loans, Credit, Commercial Banking, Credit Analysis, Commercial Lending, Retail Banking, Mortgage Lending, Small Business Lending, Consumer Lending, Credit Risk, Cash Handling Experience, Vegetarian Cooking, Cooking, Refinance, Sales, Public Speaking, Event Planning, Management, Microsoft Office
Education
University of California, Davis 2008 — 2010
Bachelor of Arts (BA), History, Minor in Political Science and Art History, 3.2
Sierra College 2006 — 2008
Associates of Arts, Social Science, 3.76
Sierra College 2006 — 2008
Associate of Arts (AA), Natural Sciences, 3.76
Sierra College 2006 — 2008
Associate of Arts (AA), Liberal Arts, 3.76
Caesars Entertainment Corporation Marketing/Public Relations CoordinatorHunt Studio2005 - 2013
SEACOR Holdings August 2008 - August 2011
ERA Helicopters LLC 2008 - 2011
Progressive Insurance September 2007 - August 2008
Nielsen Media Research May 2006 - September 2007
Skills
Logistical Planning, Staff Training, Customer Relations, Logistics, Leadership, Training, Human Resources, Quality Assurance, Customer Satisfaction, Recruiting, Policy, Transportation, Sales, Spanish, Shipping, Microsoft Office, Strategic Planning, PowerPoint, Project Planning
Education
University of New Orleans 1991 — 1995
Master of Education, Curriculum and Instruction
Southeastern Louisiana University 1986 — 1989
Bachelor of Arts, French
Progressive Insurance February 2013 - Present
Verizon Wireless May 2009 - June 2012
Unity Catering May 2004 - January 2012
Moneytree November 2007 - May 2009
Skills
Non-profit Volunteer, Community Leadership, Interpersonal..., Customer Service, Microsoft Office, 10 Key, Management, Call Centers, Marketing Strategy, Customer Satisfaction, Customer Experience, Customer Retention, Leadership, Outlook, Training, Team Building, Sales
Education
University of Phoenix 2009 — 2010
Master of Business Administration (MBA), Masters
Seattle University 2005 — 2007
Bachelor's degree, Sociology
Progressive Insurance March 2015 - Present
Comit Developers February 2014 - March 2015
Communications Workers of America October 2013 - February 2014
AT&T Mobility November 2007 - February 2014
Skills
Marketing, SEO, Customer Experience, Market Research, Account Management, Sales, Customer Service, Online Advertising, Google Adwords, SEM, Google Analytics, Social Media Marketing, Direct Sales, Blogging, Recruiting, Time Management, Online Marketing, Mobile Marketing, Presentations, B2C, Microsoft Office, Digital Marketing, B2B Marketing Strategy, Marketing Strategy, Marketing Communications, Social Networking, Training, Team Building, E-commerce, HTML, CSS, Retail, WordPress, Social Media, Email Marketing, Call Centers, Cross Channel Marketing, People Skills, Keyword Research
Education
University of Louisiana at Lafayette
Bachelor’s Degree, Business Administration & Marketing, 3.02
South Louisiana Community College
Associate's degree, General Studies
Progressive Insurance July 2014 - Present
Enterprise Rent-A-Car November 2013 - June 2014
Nutmeg State Federal Credit Union April 2013 - November 2013
Archie Moore's Bar and Restaurant May 2009 - May 2013
White Way Dry Cleaners September 2007 - October 2010
Executive Auto Group May 2007 - March 2008
Skills
Bioarchaeology, Anthropology, Archaeology, Technical Writing, Grant Writing, Paleopathology, Human Osteology, Creative Writing, Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Travel Writing, Management
Education
Southern Connecticut State University 2008 — 2012
Bachelor of Science (B.S.), Anthropology, 3.41
State Farm Insurance February 2013 - Present
Liberty Mutual Insurance February 2012 - February 2013
Progressive Insurance February 2001 - February 2012
Interactive Promotional Group March 1999 - February 2001
Beyond Advertising May 1997 - February 1999
University Store September 1993 - May 1997
Skills
Estimating, Claims, Coaching, Customer Service, Negotiation, Insurance, Mentoring, Microsoft Office, Word, Outlook, Excel, Microsoft Excel, Microsoft Word, Management, Leadership, Claim, Training, Sales, Property Damage, Casualty, Liability, Motorcycle
Education
Shippensburg University of Pennsylvania 1992 — 1997
Bachellors, Marketing
Affirmative Agencies, Inc., as Claims Administrator for Affirmative Casualty Insurance Company 2012 - Present
AT&T January 2011 - July 2012
Travelers August 2009 - January 2011
Progressive Insurance July 2008 - August 2009
John M. Cox & Associates March 2004 - July 2008
Office of the Attorney General - Texas August 1999 - March 2004
Skills
Litigation, Personal Injury, Claim, Public Liability, Liability, Trials, Litigation Management, Mediation, Civil Litigation, Product Liability, Legal Research, Arbitration, Legal Writing, Appeals, Insurance Law, Dispute, Motions, Torts, Depositions, Wrongful Death, Medical Malpractice, Workers Compensation, Document Review, Commercial Litigation, Personal Injury..., Trial Practice, Insurance
Education
The George Washington University 2014 — 2015
Healthcare Corporate Compliance
Southern Methodist University Dedman School of Law 1996 — 1999
JD, Law
University of North Carolina at Greensboro 1984 — 1988
BA, Psychology with a minor in Communication Studies
eHealth Ontario January 2008 - Present
Microsoft January 2006 - December 2007
Progressive Insurance 1999 - 2005
Skills
WCF, SOA, .NET, ASP.NET, Web Services, J2EE, HL7, SQL
Education
Sharif University of Technology 1990 — 1994
Bachelor's degree, Computer Science
Nationwide Insurance February 2015 - Present
My Presentations April 2006 - Present
My Publications January 1988 - Present
PricewaterhouseCoopers LLP September 2012 - February 2015
Capgemini Financial Services USA, Inc. October 2010 - September 2012
IT Service Management Forum USA November 2006 - July 2011
Progressive Insurance January 2009 - October 2010
Progressive Insurance March 2003 - December 2008
Progressive Insurance July 1999 - March 2003
2M Software Associates October 1997 - July 1999
Skills
IT Service Management, Software Lifecycle..., ITIL, IT Strategy, Enterprise Architecture, IT Management, SDLC, IT Operations, Service Management, Configuration Management, PMP, Incident Management, Release Management, Business Analysis, Vendor Management
Education
Various ITSM Training Providers 2003 — 2013
ITIL Expert, ITIL
Weatherhead School of Management at Case Western Reserve University 2003 — 2006
Master of Business Administration, Concentration: Banking & Finance, e-Business
South Gujarat University 1989 — 1993
Bachelor of Engineering, Computer Engineering
City of Pelham October 2006 - June 2015
Crown Automobile September 2005 - October 2006
City of Pelham November 2004 - September 2005
Shelby County 9-1-1 January 2004 - October 2004
Hoover Police Department August 2001 - December 2003
Progressive Insurance June 2000 - July 2001
City of Pelham July 1995 - November 1999
Skills
Policy, Government, Patrol, Public Sector, Local Government, Public Safety, Public Administration, Community Development, Training, E-911, EMS, Social Media, Fire Protection, Emergency Management, Customer Service, Law Enforcement, Team Building, Public Speaking, Police
Education
Shelton State Community College 1997 — 1999
Associate of Science (A.S.), Fire Science Management
Pelham High School
Diploma
GEICO August 2013 - October 2015
Walgreens September 2007 - August 2013
Progressive Insurance February 2004 - September 2007
Capital One April 1998 - January 2004
Skills
Customer Service, Outlook, Property & Casualty..., Microsoft Word, Microsoft Office, Customer Relations, Writing, PowerPoint, Inventory Management, Business Management, Negotiation, Problem Solving, Budgeting, Teaching, English, Editing, Windows, Business Coaching, Tutoring, Change Management, Arbitration, Personal Injury..., Liability
Education
Southeastern University
Bachelor of Science (B.S.), Business and Professional Leadership, 3.44
Progressive Insurance February 2012 - Present
Convergys 2009 - 2012
Skills
Training, Instructor-led Training, Training Facilitation, Coaching, Instructional Design, Curriculum Development, Curriculum Design, Performance Management, Direct Sales, Project Management, Continuous Improvement, Continuing Education, Career Development, Customer Service, Higher Education, Innovation, Knowledge Management, Key Performance..., Leadership, Microsoft Office, Social Networking, Problem Solving, Strategic Planning, Quality Auditing, Writing
Education
Southern Illinois University, Carbondale 2005 — 2009
Bachelor of Science (BS), Health/Health Care Administration/Management
Enterprise Rent-A-Car June 2014 - Present
Progressive Insurance August 2013 - March 2014
URS Corporation March 2012 - March 2014
Xerox January 2013 - August 2013
Drury Hotels February 2011 - October 2012
Defense Commissary Agency August 2005 - December 2010
Mascoutah Community Pool May 2009 - September 2009
375th Force Support Squadron/Scott Club October 2004 - May 2006
Skills
Time Management, Problem Solving, Active DoD Secret..., Information Security..., Interpersonal Skill, Analytical Skills, Highly detail oriented, Oral Communication, Negotiation, Customer Service, Customer Satisfaction, Teamwork, Team Leadership, Self-motivated Team..., Organization, Dedication to work, Hospitality, Public Speaking, Remedy Ticketing System, Outlook, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Works, Microsoft Publisher, Internet Explorer, Physical Security, Communications Security, Personal Security, Security, Troubleshooting, Computer Hardware, Team Building, Management, Process Improvement, Leadership
Education
Southern Illinois University, Edwardsville
Bachelor of Science (BS), Business Administration and Management, General
Southwestern Illinois College
Mascoutah Community High School
High School Diploma
Progressive Insurance August 2012 - Present
Zaxby's Inc. July 2010 - July 2012
Skills
Customer Service, Cash Management, Inventory Management, Cashiering, Restaurant Management, POS, Restaurants, Food Service, Income Statement, Customer Satisfaction, Time Management, Food & Beverage, Merchandising, Retail, Inventory Control, Microsoft Word, Training, Microsoft Excel, PowerPoint, Operations Management, Outlook, Sales, Management, P, Leadership, Team Building, Insurance, Microsoft Office, Hiring, Teamwork, Property, Interviews
Education
University of South Carolina-Columbia 2007 — 2010
Bachelor of Science, Hospitality Management
South Carolina State University 2004 — 2005
Bachelor of Science (B.S.), Hospitality Administration/Management
Progressive Insurance September 2006 - Present
Wells Fargo Home Mortgage January 2004 - September 2006
Hibernia National Bank 2001 - 2004
Skills
Property & Casualty..., Liability, Commercial Insurance, General Insurance, Insurance, Property Damage, Casualty, Licensed Property &..., Customer Satisfaction, Customer Retention, Commercial Vehicle, Sales, Umbrella Insurance
Education
Southeastern Louisiana University 1994 — 2000
Bachelor's degree, Business/Commerce, General
Making Lemonade August 2012 - Present
Sevencard Solutions February 2011 - Present
Progressive Insurance November 2005 - Present
Accor North America April 2010 - December 2010
Fox Sports Net July 2007 - May 2008
First American Real Estate Solutions July 2003 - October 2005
Balboa Capital June 2002 - June 2003
Skills
Conflict, Customer Service, Editing, Media Relations, Corporate Communications, Account Management, PowerPoint, Microsoft Office, Public Speaking, Word, Customer Relations, Public Relations, Team Building, Negotiation, Contract Negotiation, Writing, Social Media, Strategic Planning, Teamwork, Problem Solving, Business Strategy, Team Leadership, Marketing Strategy, Online Marketing, Social Media Marketing, Budgeting, Coaching, Facebook, Social Networking, Analysis, Management, Strategic Communications
Education
Southern Methodist University 2008 — 2010
Master of Arts, Dispute Resolution, Conflict Management, Negotiation, Mediaton
University of Arizona 1998 — 2002
Bachelor of Arts, Journalism, Business Administration
Progressive Insurance October 2011 - Present
The Hive August 2007 - Present
Law Office of Corey Cohen, P.A. September 2008 - October 2010
96.5 WHTQ Radio Station May 2010 - June 2010
Vital Image Salon January 2006 - June 2008
Skills
Advertising, Marketing, Brand Management, Business Development, Sponsorship, New Business Development, Brand Awareness, Social Media Marketing, Facebook, Marketing Communications, Social Media, Event Planning, Social Networking, Event Management, Public Relations, Marketing Strategy, Relationship Marketing, Email Marketing, Digital Marketing, Integrated Marketing, Blogging
Education
University of Central Florida 2009 — 2011
B.A., Advertising/ Public Relations
Seminole Community College 2003 — 2006
A.A., Advertising/ Public Relations
Wachovia, A Wells Fargo Company January 2008 - Present
Wachovia, A Wells Fargo Company July 2004 - January 2008
Progressive Insurance February 2003 - July 2004
Education
Sonoma State University 1998 — 2002
BA, Economics
Progressive Insurance July 2014 - Present
Enterprise Rent-A-Car March 2008 - April 2014
ClearVu Window Company January 2007 - March 2008
Latte Express January 2006 - January 2007
Education
Halifax University 2004 — 2006
Hotel and Hospitality Management, Customer Service Management
South Dakota State University 2001 — 2004
Broadcast Journalism, Human Development and Family Studies
California Baptist University 1999 — 2001
Broadcast Journalism, Spanish
Progressive Insurance June 2014 - Present
University of Pittsburgh August 2007 - August 2013
Skills
Statistical Modeling, Predictive Modeling, R, Hive, SAS, Big Data, Hadoop, Biostatistics, Data Analysis, Multivariate Statistics, Linear Regression, Stochastic Processes, Bioinformatics, GWAS, Microarray Analysis, Genome Analysis, Regression Analysis, Linear Models, Nonparametric Analysis, Multivariate Analysis
Education
University of Pittsburgh 2013 — 2014
Master's Degree, Statistics, 3.9/4.0
University of Pittsburgh 2007 — 2013
Doctor of Philosophy (PhD), Statistical Genetics/Ecology and Evolution
Shanghai Jiao Tong University 2003 — 2007
Bachelor's Degree, Biology/Biological Sciences, General
ALDI February 2015 - Present
Natural Markets Food Group May 2014 - January 2015
Safeway April 2013 - April 2014
Safeway September 2012 - April 2013
KGS (Kforce Government Solutions) 2009 - 2012
US Army 2005 - 2012
Progressive Insurance 2005 - 2008
Skills
Applicant Tracking..., Government, Technical Recruiting, Internet Recruiting, Policy, Recruiting, Benefits Negotiation, Staff Augmentation, Government Contracting, Talent Acquisition, Sourcing, DoD, Contract Recruitment, Command, Leadership, Performance Management, Military Experience, Human Resources, Training, Army, Team Leadership, Leadership Development, Operational Planning, Interviews, Personnel Management, Military, Customer Service, Strategic Planning, Screening Resumes, Talent Management, Program Management, Employee Relations, Team Building, Organizational..., Employee Training, Military Operations, Security Clearance, Military Training, Organizational..., National Security
Education
Villanova University 2010 — 2010
Certificate, Six Sigma Green Belt
Shippensburg University of Pennsylvania 2000 — 2005
Bachelor of Science (BS), Geology/Earth Science, General
Progressive Insurance
Skills
Commercial Insurance, Property & Casualty..., Casualty, General Insurance, Account Management, Liability, Insurance, Casualty Insurance, Sales Management, Professional Liability, Lead Generation, Umbrella Insurance, Commercial Lines, Underwriting, Legal Liability, New Business Development, Sales
Education
Seton Hall University 1968 — 1972
BS, Business/marketing
Essex Catholic 1964 — 1968
MetLife June 2014 - Present
Athene Holdings 2013 - June 2014
Aviva Life Insurance Company 2011 - June 2014
Palmer Group 2011 - 2011
Progressive Insurance 2009 - 2011
Skills
SDLC, DB2, SQL, COBOL, Microsoft SQL Server, Requirements Analysis, Requirements Gathering, Systems Analysis, Business Analysis, Oracle, Business Requirements, Documaker, JCL, PL/SQL, Document Management, Java, IBM Content Manager..., JavaScript, HTML5, Unix, Software Development, Project Management
Education
Trent University 2004 — 2006
BSc, IT
Seneca College of Applied Arts and Technology 2000 — 2003
Computer Programming and Analysis, Computer Science
Progressive Insurance April 1993 - Present
Education
Skagit Valley College
Associate's degree
Progressive Insurance July 2015 - Present
Progressive Insurance September 2013 - July 2015
Progressive Insurance January 2013 - September 2013
Progressive Insurance July 2012 - January 2013
Protective Industrial Products October 2011 - July 2012
Elexandra Scheels January 2011 - January 2012
Elexandra Scheels August 2010 - January 2012
E-Studio August 2010 - May 2011
The Arsenal Business and Technology Partnership June 2010 - September 2010
Boys and Girls Club of Southern Rensselaer June 2009 - August 2009
Skills
Microsoft Excel, Customer Service, PowerPoint, Social Media, Leadership, Microsoft Word, Public Speaking, Public Relations, Event Planning, Time Management, Microsoft Office, Research, Social Media Marketing, Editing, Fundraising, Teamwork, Sales, Social Networking, Claim, Insurance
Education
Siena College 2007 — 2011
Bachelor of Arts, Communications: Focus in English, Minor in Writing
Progressive Insurance February 2015 - Present
Progressive Insurance January 2004 - February 2015
Skills
Licensing, Insurance, Compliance, Outlook, Microsoft Excel, Lotus Notes, Organization, Multi Tasking, Negotiation, Property & Casualty..., Contract Negotiation, Legal Liability, Liability, Professional Liability, Casualty, Customer Service, General Insurance, Team Building
Education
Southern New Hampshire University 2013 — 2015
Master of Science (MS), Operations & Project Management, 3.973
Southern New Hampshire University 2013 — 2015
Six Sigma Quality Graduate Certification, 3.973
University of Phoenix 2009 — 2013
Bachelor of Science (B.S.), Business Management, 3.93
Progressive Insurance July 2015 - Present
Cliffs Natural Resources March 2014 - March 2015
Cleveland Clinic June 2008 - March 2014
McDonald Investments October 2005 - March 2007
Walter J. Mueller, Inc DBA Mueller Tire 1997 - 2000
Walter J. Mueller, Inc DBA Mueller Tire 1995 - 1997
Skills
Forecasting, Treasury Management, Financial Analysis, Accounting, Banking, Project Management, Financial Reporting, Internal Controls, Auditing, Sarbanes-Oxley Act, Process Improvement, Financial Accounting, General Ledger, Business Process..., Accounts Payable, Account Reconciliation, Corporate Finance, Variance Analysis, Cash Flow, Accounts Receivable
Education
Southeast Missouri State University 1987 — 1990
Bachelor of Science in Business Administration (BSBA), Finance, Economics
Valley Forge High School 1983 — 1986
benefitsCONNECT April 2015 - Present
eHealth April 2013 - March 2015
EDMC July 2009 - April 2013
IntelliQuote April 2008 - June 2009
Farmers Insurance January 2005 - April 2008
Progressive Insurance May 2003 - December 2004
Enterprise Rent-A-Car February 2001 - March 2003
Skills
Small Business, Social Media, Sales, Leadership, Customer Service, Management, Marketing, Customer Satisfaction, Sales Process, Budgets, Insurance, Account Management, Health Insurance, Call Centers, Team Building, Online Marketing, Sales Management, Training, E-commerce, Recruiting, Marketing Strategy, Strategic Planning, Competitive Analysis, Selling
Education
Sonoma State University 1995 — 2000
BS, Business Administration and Management, General
Progressive Insurance June 2011 - Present
Jill Nicholson Travel August 1993 - Present
Milburn Investments, Inc. December 1990 - June 1993
Lower Colorado River Authority June 1987 - December 1990
Texas Commercial Investments, Inc. January 1986 - December 1986
Lawyers' Title and Abstract Co. August 1984 - December 1985
GSD&M February 1983 - August 1984
Texas Commerce Bank August 1981 - February 1983
Texas Lawyers Insurance Exchange February 1978 - June 1981
State Bar of Texas June 1975 - July 1977
Skills
Licensed Property &..., International Travel..., Sales, Marketing, Association Management, Executive Performance, Customer Service, Onboarding, Project Management, Human Resources, Team Building, Direct Sales, Public Relations, Budgets, Time Management, Program Management
Education
University of Houston 1970 — 1972
BA, Spanish, Humanities
The University of Texas at Austin 1970 — 1970
Humanities
Southern Methodist University 1968 — 1970
Fine Arts/Humanities
Progressive Insurance April 2011 - Present
Skills
Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Negotiation, Customer Satisfaction, Insurance, Claims Handling, Claim Investigation
Education
Seton Hall University 2006 — 2010
Bachelors, Finance
Seton Hall UniversitySouth 2006 — 2010
Bachelor of Science, Business Administration; Finance
MCSG May 2015 - Present
United States Army National Guard February 2012 - Present
ViaWest October 2014 - March 2015
Progressive Insurance February 2014 - October 2014
Convergys August 2011 - February 2013
Skills
Technical Support, Computer Hardware, Operating Systems, Help Desk Support, Active Directory, Troubleshooting, Software Installation, Windows 7, Call Centers, Hardware, Security, Information Technology, Network Administration, Networking, Data Center, Customer Service
Education
Advanced Individual Training 2012 — 2012
Technical Certificate, 25B Information Technilogy, Pass
Seminole Community College 2009 — 2010
AA, General Studies, 2.8
Hilton Worldwide August 2013 - January 2014
Progressive Insurance August 2012 - June 2013
Florida Department of Children and Families October 2011 - April 2012
Skills
Front Office, Hospitality, Customer Satisfaction, Hotels, Hospitality Industry, Customer Support, Customer Service, Case Managment, Family Support Worker, Family Services, Collections, Student Recruiting, Recruiting, Medical Terminology, Career Counseling, Counselor Education, Food & Beverage, Training, Time Management, Call Centers, Administration, Teamwork, Access, Telephone Skills, Analysis, Data Entry, Policy, Supervisory Skills, Hiring, Employee Training, Phone Etiquette, Fax, Customer Service..., Public Speaking, Team Building
Education
Strayer University online 2014 — 2017
Bachelor's Degree, Bachelor of Business Administration (BBA) program with Human Resource Management concentration, 3.5
South University 2009 — 2010
Health Sciences, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing, 3.5
Horace Mann Property Damage State Team LeaderHorace MannSeptember 2009 - Present
Progressive Insurance July 2005 - September 2009
Progressive Insurance June 2002 - July 2005
Skills
Casualty, Liability, Claims Management, Property and Casualty, Property Damage, Claim Investigation, Legal Liability, Subrogation, Claim, Claims Resolution, Claims Handling, Liability Analysis, Property Claims, Adjustments, Casualty Insurance
Education
Southeastern Louisiana University
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Progressive Insurance November 2014 - Present
Progressive Insurance September 2009 - November 2014
Progressive Insurance April 1996 - September 2009
Skills
Claim, Claims Management, Insurance, Property & Casualty..., Casualty, General Insurance, Liability, Commercial Insurance, Litigation Management, Property Damage, Underwriting, Claim Investigation, Liability Analysis, Process Improvement, Legal Liability, Commercial Lines, Reinsurance, Business Analysis, Risk Management, Professional Liability, Performance Management, Claims Handling, Claims Resolution, Call Centers, Casualty Insurance
Education
Project Management Institute 2013 — 2013
Project Management Professional Certification
American Institute for Chartered Property Casualty Underwriters
Chartered Property Casualty Underwriter
Insurance Institute of American
Associate in Claims
Southern Illinois University, Edwardsville
Masters, Business Administration
Southern Illinois University, Edwardsville
BS, Business Administration
Self Employed (Business) May 2005 - Present
Jackson Hewitt January 2010 - April 2011
Networked Insurance Agents October 2004 - September 2005
Progressive Insurance April 2001 - April 2004
Gap Inc./Gap Inc. Direct October 1999 - November 2000
Skills
Bookkeeping, Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation, General Ledger, Financial Reporting, Payroll, Journal Entries, Tax Preparation, Tax, Sales Tax, Financial Accounting, Bank Reconciliation, Customer Retention, Team Leadership, Team Management, Commercial Insurance, Commercial Lines, Personal Lines Auto, Customer Service, Call Center, Team-oriented
Education
Sierra College 2008 — 2013
Associate of Arts (A.A.), Accounting and Finance, 3.5
Roseville High 1985 — 1989
AAA NCNU Insurance Exchange February 2012 - Present
Farmers Insurance March 2011 - February 2012
Mercury Insurance July 2001 - January 2011
Progressive Insurance June 1999 - July 2001
Autocraft Industries November 1993 - February 1999
Skills
Liability, Claims, Insurance, Coverage, Customer Relations, Claim, Training, Analysis, Customer Service, Policy, Management, Casualty, Property & Casualty..., Recruiting, Leadership, General Insurance, Legal Liability, Microsoft Office, Commercial Lines, Claims Management, Vendor Management, Commercial Insurance, Team Management, Call Centers, Casualty Insurance
Education
Southern Nazarene University 1993 — 1995
BS, Management of Human Resources
U.S. Department of Veterans Affairs October 2013 - Present
United States Air Force September 2010 - October 2013
www.projectfanboy.com 2009 - 2011
Crawford and Company April 2008 - May 2009
Progressive Insurance March 2007 - April 2008
United States Air Force May 2001 - May 2007
Skills
Screenwriting, Creative Writing, Supervisory Skills, Property & Casualty..., Editing, Social Media, Adobe Creative Suite, Social Networking
Education
Southern New Hampshire University 2015 — 2018
Game and Interactive Media Design
University of South Carolina-Columbia 1994 — 1996
Creative Writing
Metro Property Inspection LLC April 2006 - Present
Progressive Insurance August 1995 - February 2006
Skills
Real Estate, Insurance, Underwriting, Property Damage, Investment Properties, Management, Claims Management, Property & Casualty..., Property, Casualty
Education
Siena College 1995 — 2000
Finance
Progressive Insurance September 2008 - Present
US Airways September 1998 - July 2008
Alaska Airlines July 1997 - September 1998
Education
Grande Voyager Travel Academy
Scottsdale Community College
Affirmative Insurance July 2013 - Present
Affirmative Insurance October 2012 - July 2013
Liberty Mutual Insurance January 2010 - September 2012
Progressive Insurance January 2008 - January 2010
Harrison's Sports June 2004 - January 2008
Skills
Insurance policy..., Claims Investigations, Personal Injury..., Customer Service, Estimating, Negotiation, Sales, Management, Purchasing, Bookkeeping, Loss Reserving, CPCU, Adjustments, Analysis, Casualty, Claim, Claim Investigation, Claims Handling, Claims Management, Claims Resolution, Commercial Insurance, Commercial Lines, General Insurance, Insurance, Leadership, Legal Liability, Liability, Liability Analysis, Litigation Management, Property, Property Damage, Supervisory Skills, Casualty Insurance, Team Leadership
Education
Simpson College 2001 — 2004
Bachelor of Arts (B.A.), Business Administration and Management, General
Farm Credit Services of America February 2015 - Present
Farm Bureau Financial Services December 2010 - February 2015
Nationwide Insurance 2009 - 2010
Vert Markets 2008 - 2009
Progressive Insurance 2002 - 2008
Skills
Property & Casualty..., Liability, Claim, Commercial Insurance, Claims Management, Health Insurance, Homeowners, Claim Investigation, Commercial Lines, Workers Compensation, Subrogation, Legal Liability, Property Damage, Insurance, CPCU, Employee Benefits, Casualty, General Insurance, Reinsurance, Liability Analysis, Adjusters, Benefits Administration, Inland Marine, Professional Liability, Long-term Care, Umbrella Insurance, Motorcycle, Claims Handling, Property Claims, Claims Resolution, Customer Service, Team Building
Education
Southeast Community College 1995 — 1997
Associate's Degree, Human Development, Family Studies, and Related Services
Southeast Community College 1993 — 1995
Associate's Degree, Business Administration and Management, General
BlueCross BlueShield of South Carolina September 2014 - Present
Expedia June 2011 - August 2014
Pacific Northwest Organizational Development Network January 2012 - May 2013
Rosetta May 2010 - April 2011
Sherwin-Williams October 2007 - August 2009
Progressive Insurance September 2004 - October 2007
Computer History Museum 2003 - 2004
Education
Case Western Reserve University - Weatherhead School of Management 2009 — 2011
MBA
Smith College 1999 — 2003
BA
University of Massachusetts, Amherst 2001 — 2002
Progressive Insurance 1998 - Present
Skills
insurance
Education
Southern Illinois University, Carbondale 1990 — 1995
Regional Income Tax Agency October 2006 - Present
Cintas July 2006 - September 2006
Progressive Insurance February 2006 - June 2006
Harley-Davidson Dealer Systems May 2005 - December 2005
Microsoft September 2004 - March 2005
Skills
FileNet, Windows Azure, SQL Azure, Windows Phone 7, HTML5, jQuery, ASP.NET MVC, ASP.NET AJAX, WSS 3.0, MOSS 2007, Visual C++, WCF, WF, LINQ, C#, .NET, SOA, Microsoft Office..., Microsoft SQL Server, Software Development
Education
Southern Illinois University, Carbondale 2001 — 2002
M.S., Electrical and Computer Engineering
Associate Member of Institute Of Electronics and Telecommunication Engineers 1995 — 1999
B. TECH, Electronics and Telecommunication Engineering
Progressive Insurance February 2013 - Present
Progressive Insurance February 2007 - December 2008
Progressive January 2005 - January 2007
Progressive December 2003 - January 2004
Progressive October 2001 - December 2003
Lake Catholic High School 1996 - 2000
Skills
Vendor Management, Cross-functional Team..., Process Improvement, Management, Leadership, Business Process, Project Management, CRM, Strategic Planning, Project Planning, Account Management, Business Strategy
Education
University of Dayton 2002 — 2004
Masters
Siena Heights University 1988 — 1992
BA
Dell, Inc. December 2007 - May 2015
CSC Financial Services Group 1999 - 2007
Progressive Insurance September 1994 - January 1999
Skills
Business Analysis, Vendor Management, PMP, Software Project..., Project Management, Integration, SDLC, PMO, Program Management, Process Improvement, Requirements Analysis, Management, IT Service Management, IT Strategy, Project Portfolio..., Cloud Computing
Education
Shippensburg University of Pennsylvania 1989 — 1993
Bachelor of Arts, Speech Communication
CHAE LAW PLLC February 2012 - Present
City of Seattle February 2005 - February 2012
Pierce County Prosecutor's Office November 2003 - February 2005
Progressive Insurance January 1997 - May 2000
MetLife Auto & Home January 1998 - July 1998
Skills
Criminal Law, Legal Research, Legal Writing, Litigation, Civil Litigation, Courts, Criminal Defense, Trials, Hearings, Trial Practice, Enforcement, Estate Planning, Family Law, Mediation, Personal Injury, Policy
Education
Seattle University School of Law 2000 — 2003
J.D.
University of Washington 1992 — 1996
Bachelor of Arts, Comparative History of Ideas
Progressive Insurance October 2003 - Present
Skills
Property & Casualty..., Claim, Process Improvement, Leadership, Liability Analysis, Liability, Insurance, Casualty, Subrogation, Property Damage, Claim Investigation, Commercial Insurance, Legal Liability, Claims Management
Education
Southern Illinois University, Carbondale 1998 — 2003
New Balance Athletic Shoe, Inc. November 2002 - January 2006
New Balance Athletic Shoes, Inc. 2003 - 2006
Center for Judicial Education and Research September 2001 - August 2002
Progressive Insurance February 1996 - April 2001
Skills
Coaching, Customer Service, Retail, Team Building, Leadership, Training, Strategic Planning, Sales, Marketing Strategy, Management, Account Management, Employee Training
Education
University of Massachusetts Boston 2003 — 2005
MEd, Instructional Design
Skidmore College 1989 — 1993
B.A., English, French
Allstate Insurance May 2005 - Present
Travelers Insurance Company November 2001 - May 2005
Farmers Insurance June 1999 - November 2001
Progressive Insurance August 1996 - June 1999
AIG August 1994 - July 1996
Education
Southern Methodist University 1990 — 1994
Kabam July 2015 - Present
Caliber Collision Centers 2013 - 2014
Texas Mutual Insurance Company 2012 - 2013
Progressive Insurance 2007 - 2011
United Blood Services 2006 - 2007
Pollard Friendly Ford May 2005 - September 2006
Skills
Service Recovery, Business Communications, Writing Skills, Customer Service, Training, Customer Satisfaction, Employee Relations, Recruiting, Employee Benefits, Sales, Leadership, Call Center, Event Planning, Marketing, Customer Retention, Performing Arts, Musicians, Bass Guitar, Property & Casualty...
Education
Southern New Hampshire University 2015 — 2016
Master's Degree, Communication/New Media and Marketing
Texas Tech University 2000 — 2005
B.A., Communication Studies
Progressive Insurance June 2013 - Present
Gallup Organization April 2006 - December 2012
ClubCorp 1995 - 2006
Skills
Management Consulting, Leadership Development, Organizational..., Employee Engagement, Human Resources, Project Management, Organizational Design, Executive Coaching, Organizational..., Talent Management, Culture Change, Succession Planning, Performance Management, HR Consulting, Career Development, 360 Feedback, Human Capital, Consulting, Management Development, Executive Development, Change Management, Management, Personnel Management, Performance Improvement, Psychometrics
Education
Smith College 1981 — 1985
Bachelor's degree, Psychology
Progressive Insurance June 2015 - Present
Mayfield Heights Police Department 2009 - Present
Progressive Insurance March 2012 - June 2015
Progressive Insurance December 2004 - March 2012
Progressive Insurance February 2003 - December 2004
Meier Transmission November 1999 - February 2003
Value Added Benefits August 2001 - September 2002
Lincoln Electric August 1998 - November 1999
Skoda Minotti May 1994 - July 1998
Skills
Insurance, Data Analysis, Process Improvement, Business Process, Management, Business Analysis, Business Process..., Analysis, Risk Management, Vendor Management, Leadership, Coaching, Financial Analysis, Visio, Auditing, Access, Project Management, Software Development, IT Service Management, IT Operations, IT Strategy, IT Management, Career Development, Cost Accounting, Lean Six Sigma
Education
Slippery Rock University of Pennsylvania 1991 — 1995
BSBA, Accounting
Progressive Casualty Insurance Company January 2009 - Present
Progressive Insurance February 2007 - January 2009
Selective Insurance 1999 - 2007
Skills
Litigation Management, Property Damage, Liability, Personal Injury, Claims, Insurance, Arbitration, Claims Management, General Liability, Claim, Civil Litigation, Trials
Education
Seton Hall University School of Law 1984 — 1987
JD, Law
University of Scranton 1980 — 1984
Bachelor of Science, Political Science
Farmers Insurance July 2010 - Present
21st Century Insurance May 2003 - July 2010
Progressive Insurance 1999 - 2003
Skills
Performance Management, Employee Benefits, Workers Compensation, Claim, Insurance, Property & Casualty..., Casualty, Liability, General Insurance, Commercial Insurance, Legal Liability, Commercial Lines, Property Damage, Claims Management, Casualty Insurance, Professional Liability
Education
York College of Pennsylvania 1995 — 1997
MBA, Management
Shippensburg University of Pennsylvania 1987 — 1991
BSBA, Marketing
Snapsheet Inc February 2015 - July 2015
Cooks Collision March 2014 - January 2015
Cooks Collision October 2013 - February 2014
Progressive Insurance 2005 - 2013
Jacuzzi Whirlpool Bath 2003 - 2004
Katz Media Group 1999 - 2002
Skills
Property & Casualty..., Claim, Liability, Risk Management, Microsoft Office, Commercial Insurance, Customer Service, Estimating, Mitchell's Estimating..., Total Losses, Insurance, Property Damage, Claims Management, Claim Investigation, Claims Handling, Casualty, Claims Resolution, Liability Analysis, Professional Liability, General Insurance, Legal Liability, Claims Investigations, Property Claims, Customer Satisfaction, Training, Casualty Insurance
Education
Sonoma State University 1998 — 1999
N/A, Public Administration - MPA
Solano Community College 1994 — 1998
AA, Liberal Arts, Political Science
Sonoma State University 1996 — 1997
Bachelors, Communications
Southeastern Louisiana University February 2010 - Present
Southeastern Louisiana University January 2005 - February 2010
Progressive Insurance May 2004 - January 2005
Skills
Management, Strategic Planning, Training, Leadership, Public Relations, Public Speaking, Entrepreneurship, Marketing, Business Development, Business Planning, Team Building, Program Management, Customer Service, Finance, Sales, Event Planning, Social Media, Financial Modeling, Start-ups, Microsoft Excel, Time Management, Financial Analysis, PowerPoint, Microsoft Word, Leadership Development, Insurance, Advertising, Social Networking, Business Strategy, Data Analysis, Research, Organizational..., Fundraising
Education
Southeastern Louisiana University 2007 — 2009
MBA, Business
Southeastern Louisiana University 1999 — 2004
Bachelor of Science (BS), Finance, General
Progressive Insurance May 1993 - Present
Progressive Insurance December 1993 - August 1997
Education
Sinclair Community College 1972 — 1974
AS, Business Administration
Progressive Insurance February 2015 - Present
Progressive Insurance March 2012 - February 2015
Team Survivor Northwest February 2012 - September 2014
Nanny Pros February 2009 - April 2012
Starbucks Coffee Company November 2008 - April 2009
Jornada Roofing 2008 - 2008
Skills
Microsoft Office, Accounts Receivable, Conflict Resolution, Customer Service, Outlook, PowerPoint, Word, Community Outreach
Education
Seattle University School of Law 2006 — 2007
University of Washington 2002 — 2006
BA, Sociology, Law Society and Justice
Point Inside November 2014 - Present
Nordstrom May 2014 - November 2014
Nordstrom February 2013 - May 2014
Nordstrom January 2012 - February 2013
Farmers Insurance December 2007 - January 2012
Progressive Insurance 2003 - 2007
Progressive Insurance 2001 - 2003
Progressive Insurance 1999 - 2001
Skills
Leadership, Claim, IT Strategy, Insurance, Property & Casualty..., Liability, General Insurance, Commercial Insurance, Workers Compensation, Process Improvement, Claims Management, Management, Customer Service, Team Building, Vendor Management, Risk Management, Casualty, Business Analysis, Team Leadership, Leadership Development, Program Management, Negotiation, Call Center, Business Process..., Project Management, Cross-functional Team...
Education
Seton Hall University 1995 — 1999
BSBA, Management
Egon Zehnder July 2012 - Present
Heidrick & Struggles November 2010 - July 2012
Egon Zehnder International May 2007 - November 2010
Progressive Insurance September 2004 - December 2006
Virgin Mobile November 2001 - May 2002
Taos Mountain Software January 2000 - May 2001
Cap Gemini America (aka Gemini Consulting August 1992 - July 1999
Cap Gemini America January 1997 - January 1999
Cap Gemini Ernst & Young 1992 - 1999
Cap Gemini America January 1996 - January 1997
Skills
Marketing Strategy, People Skills, Recruiting, Leadership, Human Resources, Management, Onboarding, Employee Relations, Operations Management, Business Strategy, Employee Benefits, Strategy, Consulting, Organizational..., Executive Search, Management Consulting, Strategic Planning
Education
Siena College 2002 — 2004
Bachelors, Management & Marketing
MUFG Americas July 2012 - Present
BBVA Compass January 2011 - July 2012
PNC August 2010 - January 2011
Progressive Insurance April 2009 - July 2010
National City Bank April 2007 - March 2009
National City Bank May 2005 - April 2007
Key Bank July 1998 - May 2005
Royal Bank of Canada May 1997 - July 1998
CIBC World Markets May 1996 - April 1997
Skills
Credit Risk, Market Risk, Stress Testing, Portfolio Management, Banking, Risk Management, Financial Modeling, Investments, Credit Analysis, Financial Risk, Capital Markets, Credit, Quantitative Analytics, Commercial Banking, Bloomberg, Derivatives, Trading, Basel II, Enterprise Risk..., Finance, Fixed Income, Equities, Quantitative Finance, Loans, VAR, SAS, Analysis
Education
University of Toronto 1995 — 1996
Master, Computer Science
The University of British Columbia 1992 — 1994
M.Sc, Applied Mathematics
Shandong University
Bachelor of Science (B.S.), Mathematics
OuterEscape 2011 - Present
RivTech Drift Boats 2008 - 2011
The Hartford October 2007 - November 2009
PNAA, Inc. January 2005 - January 2007
American Commerce Insurance March 2002 - December 2004
Progressive Insurance June 1993 - January 2002
Skills
Marketing Communications, Marketing Strategy, Online Marketing, Market Analysis, Product Marketing, Outdoor Advertising, Sports Marketing, Sporting Goods, Competitive Analysis, Business Intelligence, Business Strategy, Strategy, Management, Social Media Marketing, Social Media, B2B, Product Management, Market Planning, Sales Management, Brand Development, Social Networking, Strategic Partnerships, Digital Marketing, Negotiation, New Business Development, Marketing, Lead Generation, Business Development, Public Relations, SEO, Digital Media, Sales Operations, Brand Management, Advertising, Digital Strategy, Online Advertising, Marketing Management, Start-ups, Entrepreneurship, Strategic Planning, Trade Shows, Email Marketing, Sales, E-commerce, Brand Awareness, Mobile Devices, Integrated Marketing, Direct Marketing, Creative Direction, Sponsorship
Education
Western Washington University 1989 — 1991
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Seattle Pacific University 1985 — 1987
Business, Management, Marketing, and Related Support Services
PACCAR July 2012 - Present
PACCAR July 2011 - July 2012
PACCAR April 2011 - July 2011
Reliable Reports 2010 - April 2011
Sit Means Sit of Frisco 2008 - 2010
Sit Means Sit Dog Training 2008 - 2010
Progressive Insurance May 2006 - March 2008
Skills
Coaching, Customer Service, Risk Management, Team Building, Training, Management, Leadership Development, Supervisory Skills, Sales, Customer Satisfaction, Continuous Improvement, Process Improvement, Leadership
Education
Southeastern Oklahoma State University 1997 — 2001
Occupational Safety and Health, Occupational Safety and Health
MultiCare Health System January 2013 - Present
MultiCare Health System March 2011 - January 2013
University of Washington Department of Surgery April 2010 - March 2011
T-Mobile February 2009 - April 2010
Washington Mutal Bank (WaMu) September 2008 - January 2009
Washington Mutual Bank (WaMu) June 2007 - September 2008
Washington Mutual Bank (WaMu) June 2004 - May 2007
Washington Mutual Bank (WaMu) June 2002 - June 2004
Qwest Communications 1999 - 2002
Progressive Insurance August 1988 - September 1995
Skills
Process Improvement, Business Analysis, SDLC, Project Management, Integration, Strategy, Access, Vendor Management, Databases, Program Management, Leadership, Analytics, SQL, Consulting, Visio, Software Documentation, Data Analysis, SharePoint, Analysis, Business Requirements
Education
South Seattle College 2010 — 2011
AAS, Pre-Health
University of Phoenix 2000 — 2003
MBA, Business
University of Washington 1997 — 1999
BA, Information Systems and Accounting
Salzburg International Preparatory School
State Farm March 2015 - Present
Gallagher Bassett January 2013 - June 2015
NJPLIGA July 2012 - January 2013
York Risk Services Group August 2010 - June 2012
CCMSI November 2006 - July 2010
Masco Contractor Services July 2003 - August 2006
Highlands Insurance January 2001 - June 2003
Progressive Insurance July 1998 - December 2000
Allied Risk Services Inc August 1996 - June 1998
Scibal Associates May 1993 - August 1996
Skills
Title 59 Proficient, Liability, General Liability, Negotiation, Claims, Claims Management, Risk Management, Investigations, Litigation Management, Public Speaking, Customer Relations, Supervisory Skills, Claim, Legal Liability, Account Management, Contract Negotiation
Education
Seton Hall University 1987 — 1990
English Literature
Lockton Companies August 2001 - Present
Transportation Specialists Insurance Agency March 1997 - August 2001
TIG Insurance Company August 1995 - March 1997
AIG August 1993 - August 1995
Transport Insurance Company August 1986 - August 1993
Progressive Insurance September 1982 - August 1986
Skills
Claim, Underwriting, Transportation, Leadership, Start-ups, Product Management, Insurance, Workers Compensation, Property & Casualty..., Claims Management, Commercial Insurance, Liability, Casualty, Legal Liability, Risk Management, Litigation Management, Brokers, Professional Liability, Enterprise Risk..., Workers' Compensation..., Trucking, Negotiation, General Insurance, Reinsurance, Commercial Lines, Excess, Employment Practices..., D&O, Liability Analysis, Umbrella Insurance, Inland Marine, Accident, Health Insurance, Claim Investigation, Financial Risk, Subrogation, Risk Analysis, Strategy, Disability Insurance, Finance, Property Damage, Life Insurance, Insurance Law, Captives
Education
Southern Methodist University - Cox School of Business 1990 — 1992
EMBA, Business
The University of Texas at Austin 1974 — 1978
BA, Science, Business
Progressive Insurance February 2015 - Present
Progressive Insurance April 2013 - Present
Progressive Insurance April 2014 - February 2015
Nationwide Insurance June 2010 - February 2013
Nationwide Insurance June 2009 - May 2010
Skills
Insurance, Property & Casualty..., General Insurance, Commercial Insurance, Claim, Casualty, Claims Management, Process Improvement, Health Insurance, Life Insurance, Risk Management
Education
Simpson College 2004 — 2008
Bachelor's degree, Marketing
Progressive Insurance May 2005 - Present
Memphis Redbrids Baseball January 2003 - September 2003
Education
Southeast Missouri State University 2000 — 2002
Interdisciplinary Studies, Sport Management and Marketing
Jefferson Community College 1998 — 2000
Associate of Arts, General Studies
Progressive Insurance January 2014 - Present
Progressive Insurance January 2013 - January 2014
Progressive Insurance May 1999 - December 2012
Enterprise Rent-A-Car June 1997 - May 1999
Skills
Property & Casualty...
Education
Sewanee-The University of the South 1993 — 1997
BA, History
William R. Boone H.S. 1990 — 1993
CNA Insurance June 2012 - Present
Fireman's Fund Insurance Company November 2011 - September 2012
Wells Fargo Insurance Services May 2008 - October 2010
Daniel and Henry 2005 - 2008
progressive insurance 1988 - 2005
Progressive Insurance March 1988 - December 2004
Skills
Surety, Commercial Insurance, Insurance, Property & Casualty..., Casualty, Liability, Workers Compensation, Legal Liability, Commercial Lines, Claim, Professional Liability, General Insurance, Brokers, Inland Marine, Employment Practices..., Casualty Insurance
Education
Southeast Missouri State University 1983 — 1987
bs, business
Progressive Insurance March 2000 - June 2008
Education
Southern Connecticut State University
arts, Italian, Spanish
Travelers May 2011 - Present
Traynor Collision Center December 2009 - September 2011
Progressive Insurance March 2002 - December 2009
Comcast Cable 2001 - 2002
Yale University School of Medicine 1996 - 2001
Skills
Claim, Vendor Management, Property & Casualty..., Claims Management, Commercial Insurance, Insurance, Leadership, Process Improvement
Education
Southern Connecticut State University
BS, Management
Travelers November 2010 - Present
Assurance America September 2009 - November 2010
Progressive Insurance January 2006 - May 2009
Progressive Insurance August 1999 - January 2006
Progressive Insurance September 1997 - August 1999
Skills
Liability, Property & Casualty..., Claims Management, Claim, Insurance, Negotiation, Leadership, Networking, Software Documentation, Property Damage
Education
Southern Illinois University, Carbondale 1984 — 1988
B.A., Radio- Television
Progressive Insurance July 2014 - Present
Verizon Wireless July 2011 - July 2014
McGill University October 2010 - June 2011
Hannaford Bros. Co. June 2005 - June 2010
Instituto Nacional de Astrofísica, Óptica y Electrónica February 2010 - April 2010
Buyers Brokers Only, LLC May 2009 - September 2009
Skills
Research, Real Estate, Editing, Blogging, Spanish, Direct Sales, Marketing Research, Customer Service
Education
McGill University 2007 — 2011
BCom, International Business, Marketing, 3.68
Universidad de las Américas, A.C. 2010 — 2010
Licenciatura de negocios internacionales, International Business, Spanish
Southern New Hampshire University 2012 — 2015
MBA, Social Media Marketing
Progressive Insurance June 2003 - Present
Safeco Insurance January 2001 - May 2003
Skills
Claim, Insurance, Liability, Casualty Insurance, Litigation, Mediation, Commercial Insurance, Customer Service, Legal Liability, Property & Casualty..., Workers Compensation, General Insurance, Underwriting
Education
Simpson College 1989 — 1993
Bachelor’s Degree, Business Administration and Management, General, 3.8
Progressive Insurance claims managerProgressive1995 - 2009
Skills
Claims Management, Casualty, Property & Casualty..., Litigation Management, Commercial Insurance, Subrogation, Negotiation, Liability, Claim, Legal Liability, Insurance, Property Damage, General Insurance
Education
The College of Saint Rose 1987 — 1991
MBA, Business Management
Siena College 1979 — 1983
B.S., Finance
Siena College 1979 — 1983
Novant Health November 2011 - November 2014
Advance America September 2013 - March 2014
Sprint May 2008 - June 2010
Springs Memorial Hospital July 2006 - November 2008
Piedmont Medical Center July 2005 - February 2008
Progressive Insurance November 2002 - March 2005
Skills
Customer Service, Clinical Research, Testing, Troubleshooting, VMware, Microsoft Office, PowerPoint, Visual Basic, Microsoft Excel, Software Documentation, Healthcare Management, Cpr Certified, Healthcare, Insurance, Deep Tissue Massage, Microsoft Word, Training, Wellness, Healthcare Information..., Psychotherapy, Sales, Therapeutic Massage, Lotus Notes, Public Speaking, Windows, EMR, Outlook, Swedish, Hospitals, Access, Research, Neuromuscular Therapy, Team Building, Data Entry, Nonprofits, Strategic Planning, Policy, Case Managment, Pain Management, Windows Server, Leadership, Teaching, Reflexology, Scrubs, Medical Massage, Myofascial, Management, Process Improvement, Community Outreach, Coaching
Education
Southeastern Institute-Charlotte 2010 — 2011
Certificate, Massage Theropy
York Technical College 2005 — 2005
Certificate, Certified Nursing Assistant
Liberty Mutual Insurance April 2013 - Present
Safeco Insurance July 2012 - April 2013
Safeco Insurance July 2010 - July 2012
Safeco Insurance March 2010 - July 2010
Progressive Insurance January 2000 - May 2009
Progressive Insurance January 1998 - January 2000
Progressive Insurance Corporation May 1993 - January 1998
Skills
Personnel Management, Process Leadership, Process Re-engineering, Business Training, Litigation Management, Claims Management..., Large Insurance Loss..., Negotiation, Driving Results, Team Building, Customer Service..., Call Center..., Claim, Leadership, Claims Management, Employee Training, Casualty, Property Damage, Insurance, Business Process..., Claims Handling, Umbrella Insurance, Legal Liability, Liability, Casualty Insurance, General Insurance, Property & Casualty...
Education
Seton Hall University 1988 — 1992
BS, Finance
W. Paul Stillman School of Business) Seton Hall University 1988 — 1992
B.S, Business Administration; Finance
The Hartford 2007 - Present
Progressive Insurance 2002 - 2007
I-CAR 1998 - 2002
Supplemental Restraint Specialists "SRS" 1990 - 2002
Skills
Private Investigations, Claims Management, Investigation, Expert Witness, Insurance, Vehicles, Claim, Motorcycle, Litigation Management, Fraud, Workers Compensation, Claim Investigation, Training, Background Checks, Insurance Law, Subrogation, Commercial Insurance, Public Speaking, Accident, Commercial Lines, Enforcement, Internal Investigations, Liability, Risk Management, Claims Resolution, Casualty, Policy, Data Analysis, General Insurance, Legal Liability, Property & Casualty..., Liability Analysis, Automobile, Interrogation, Personal Injury, Property Damage, Risk Assessment, Interviews, Criminal Investigations, Property Claims, Claims Handling, Professional Liability, Evidence, Claims Investigations, Workers' Compensation..., Litigation Support, Adjustments, Product Liability, Asset Protection, Skip Tracing
Education
Southern Illinois University, Edwardsville 1982 — 1984
B.S., Business Administration
Gallagher Bassett Services, Inc. February 2013 - September 2014
AIG July 2004 - February 2013
Progressive Insurance July 2003 - June 2004
Classified Ventures April 2002 - April 2003
Classified Ventures November 1999 - March 2002
Education
State University of New York at Cobleskill 1992 — 1994
Bachelor’s Degree, Animal Sciences
Schenectady County Community College 1990 — 1992
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Malapero & Prisco, LLP May 2015 - Present
Progressive Insurance July 2012 - May 2015
Malapero & Prisco LLP April 2000 - June 2012
Skills
Liability, Insurance Law, Personal Injury..., Courts, Depositions, Torts, Automobile Accidents, Defense, Automobile Liability, Construction Law, Insurance
Education
Smith College
Progressive Insurance March 2014 - Present
Dick's Sporting Goods November 2010 - March 2014
Dick's Sporting Goods July 2007 - November 2010
Dick's Clothing and Sporting Goods July 2007 - November 2010
Build a Bear Workshop; Crossgates Mall May 2006 - July 2007
Panera Bread May 2004 - July 2006
Skills
Customer Service, Retail, PowerPoint, Word, Outlook, Management, People skills, Interviewing, Staff Training, Cash Management
Education
Siena College 2005 — 2009
Bachelor of Arts (B.A.), Psychology, 3.61
Siena College 2005 — 2009
a Bachelor's, Psychology
University of Hartford 2005 — 2006
Progressive Insurance July 2008 - Present
Skills
Casualty, Insurance, Customer Service, General Insurance, Risk Management, Public Speaking, Claims Management, Claim, Strategic Planning, Leadership Development, Team Building, Outlook, Event Planning, Claim Investigation, Property & Casualty..., Leadership, Claims Handling
Education
Southeastern University 2002 — 2006
Bachelor of Science (B.S.), Church Ministry
Progressive Insurance August 2011 - Present
Education
Southeastern Louisiana University 1986 — 1998
Bachelor of Arts (BA), Criminal Justice
IAT Insurance Group June 2015 - Present
n/a - currently unemployed October 2008 - Present
Nationwide Insurance June 2006 - October 2008
Progressive Insurance August 2002 - April 2006
Key Equipment Finance June 2000 - August 2002
Astoria Federal Savings Bank August 1998 - June 2000
Skills
Claim, Insurance, Liability, Analysis, Management, Customer Service, Strategy
Education
University of Phoenix 2009 — 2010
Master, Information Systems
Siena College 1993 — 1997
Bachelor of Arts, Psychology
Atlantic Claims, Inc August 2009 - Present
The Langley Law Group April 2008 - August 2009
Ohio Casualty Insurance 2006 - April 2008
Farmers Insurance April 2004 - August 2006
Progressive Insurance August 2002 - April 2004
Skills
Claim, Disability Insurance, Insurance, Property, Property Damage
Education
Shepherd University
Bachelor's degree, Political Science and Government
Progressive Insurance November 2012 - Present
Georgia Department of Administrative Services October 2011 - November 2012
Tuggle Lumber Company September 2006 - March 2011
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Teamwork, Data Entry, Call Center, PowerPoint, Access, Account Management, Claims Resolution
Education
South Georgia Technical College 2004 — 2006
AAS, Marketing Management
South Georgia Technical College 2004 — 2006
Associate of Arts and Sciences (AAS), Marketing/Marketing Management, General
Maserati North America July 2015 - Present
Mercedes-Benz USA February 2014 - July 2015
Progressive Insurance August 2009 - February 2014
Hoagland, Longo, Moran, Dunst & Doukas September 2007 - August 2009
Superior Court of New Jersey, Hudson County September 2006 - September 2007
Skills
Litigation, Legal Writing, Legal Research, Civil Litigation, Financial Analysis, Corporate Law, Courts, Mediation, Trials, Commercial Litigation, Westlaw, Product Liability, Personal Injury, Appeals, Arbitration, Trial Practice
Education
Seton Hall University School of Law 2003 — 2006
Doctor of Law (J.D.)
University of Richmond 1999 — 2003
Bachelor of Arts (B.A.)
Christian Brothers Academy 1995 — 1999
Progressive Insurance July 2005 - Present
Education
Sonoma State University 1993 — 1999
BS, Business
Nationwide Insurance February 2013 - Present
Allied Insurance September 2005 - February 2013
E Trade Financial May 2002 - September 2003
Progressive Insurance February 2000 - May 2002
Arno Political Consultants June 1997 - February 2000
Skills
Property & Casualty..., Insurance, Underwriting, Commercial Insurance, Claim, General Insurance, Liability, Casualty Insurance, Legal Liability, Professional Liability, Databases, SDLC, Visio
Education
Sierra College 1994 — 1997
AA, Political Science
Marsh & McLennan Agency LLC - Midwest Region September 2014 - Present
Progressive Insurance August 2004 - September 2014
Enterprise Rent A Car 2003 - 2004
Radio Shack August 2000 - August 2003
Radio Shack 1999 - 2000
Skills
Sales, Sales Management, Customer Service, Claims Handling, Property & Casualty..., Auto Claims, Insurance, Communication Skills, Microsoft Word, PowerPoint, Work in A Fast Paced..., Claim, Workers Compensation
Education
Wright State University 2001 — 2003
Bachelor, Organizational Communication
Sinclair Community College 1995 — 1999
Associates of Applied Science, Early Childhood Education and Teaching
Pitney Bowes Management Services October 2010 - Present
progressive insurance 2000 - 2008
Skills
Notary Public, MS Office Suite
Education
Southern Connecticut State University 1994 — 1997
BA, ITALIAN/SPANISH/EDUCATION
Southern Connecticut State University 1993 — 1997
BA, ITALIAN/SPANISH
Progressive Insurance 2003 - Present
Schoolcraft College September 1999 - May 2003
Cherie's Drapery Gallery 1979 - 1982
Skills
Customer Service, Microsoft Word, Leadership, Microsoft Office, Insurance, Accounting
Education
Schoolcraft College 1999 — 2003
Associates, Business
Infinity Insurance September 2008 - Present
Infinity Insurance April 1995 - May 2008
Infinity Insurance September 1994 - April 1995
Financial Indemnity Company September 1991 - September 1994
Progressive Insurance July 1990 - September 1991
Progressive Insurance 1987 - July 1990
Skills
Insurance, Leadership, Legal Liability, Claims Handling, Liability, Training, Claims Management, Human Resources, Property & Casualty..., Claim, Commercial Insurance, General Insurance, Litigation, Management, Coaching, Customer Service
Education
Scripps College
BA, Psychology of Management and Organizations
Progressive Insurance April 2006 - Present
Ritz Camera & Image January 1997 - January 2006
Olan Mills December 1994 - December 1996
Skills
Claim, Claim Investigation, Property Damage, Claims Management, Auto Claims, Property & Casualty..., Casualty, Liability, Liability Analysis, Claims Handling, Insurance, General Insurance, Subrogation, Photography, Outlook, Estimating
Education
Southern Illinois University, Carbondale 1992 — 1994
Syracuse University September 2003 - Present
Progressive Insurance May 1989 - September 2003
Skills
Insurance, Risk Management, Claims Management, Property & Casualty..., Liability, Claim, Customer Service, Analysis, Financial Risk, Risk Assessment
Education
Syracuse University 2010 — 2015
Liberal Arts and Sciences/Liberal Studies
Schenectady County Community College 1987 — 1989
Associate of Arts (A.A.), Business Administration and Management, General
Progressive Insurance 2004 - 2013
Skills
ICD-9, CPT, Healthcare Reimbursement, Medicare/Medicaid...
Education
Sinclair Community College 2009 — 2012
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician
Progressive Insurance Claims SupervisorProgressive Insurance2008 - Present
Progressive 2006 - 2008
Progressive Insurance 2003 - 2006
Adecco Staffing, USA July 2002 - November 2003
Skills
Property Damage, Claims Management, Claim, Claim Investigation, Liability, Casualty, Claims Handling
Education
Sonoma State University 1998 — 2002
Bachelor's Degree, Psychology, Business Administration
Sonoma State University
Progressive Insurance August 2012 - Present
Citizens Bank July 2006 - August 2012
Skills
Insurance, Sales
Education
Siena College 2007 — 2009
Bachelor of Science (B.S.), Accounting
WellCare April 2012 - Present
Progressive Insurance March 2005 - December 2005
Bluegrass Family Health March 1998 - November 2004
Skills
Medical Coding, Claims Auditing, PIP, Account Reconciliation, Coordination of Benefits, Claims Resolution, Workers' Compensation...
Education
Sullivan University 2001 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
Southeastern Louisiana University 1992 — 1994
Registered Nursing/Registered Nurse
PROGRESSIVE INSURANCE May 2000 - Present
Risk Management Inc. April 1999 - May 2000
Skills
Insurance
Education
IIA 1998 — 1999
AIC, INSURANCE
Southeastern Louisiana University 1990 — 1994
Bachelor of Arts (B.A.)
Progressive Insurance June 2005 - Present
Skills
Insurance, Property & Casualty..., Liability, Commercial Insurance, General Insurance, Customer Service, Claims Management, Casualty Insurance, Underwriting, Legal Liability
Education
South Dakota State University 1991 — 1994
Bachelor's degree, Business, Management, Marketing, and Related Support Services