Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
Enterprise Commercial Trucks September 2013 - Present
Progressive Insurance February 2006 - September 2013
Skills
Insurance, Claims Management, Property, Claim, Property Damage, Subrogation, Legal Liability, Claim Investigation, Claims Resolution, Property Claims, Claims Investigations, Auto Claims, Insurance Adjusting, Adjusters, Accident, Customer Service, Call Centers, Financial Risk, Training, Customer Satisfaction, Customer Retention, Microsoft Excel, Sales, Liability
Education
St. Edward's University 2008 — 2010
Bachelor of Business Administration (BBA), Accounting
St. Edward's University
Bachelor of Business Administration (B.B.A.), Accounting
Tuloso Midway School District August 2014 - Present
Bowie High School - Austin ISD August 2000 - Present
St. Edward's University 2004 - 2010
Progressive Insurance February 1995 - August 2000
Farm Credit Bank of Texas February 1994 - February 1995
CJC Holdings, Inc. (ArtCarved Ring Company) August 1989 - February 1994
Skills
Education, Computer Operations, Claims Resolution, Classroom, Customer Service
Education
St. Edward's University 2004 — 2010
Bachelor of Arts (BA), Organizational Communication, General, 3.01
Progressive Insurance July 2015 - Present
New Jersey Devils August 2012 - August 2014
YWCA of Bergen County September 2011 - July 2012
Woodland Park Recreation June 2006 - October 2011
Skills
Ticket Sales, Marketing, Customer Service, Cold Calling, Supervision, Inside Sales
Education
Saint Thomas Aquinas College 2006 — 2011
Bachelor of Science (B.S.), Sports Management
Lenstec, Inc. May 2012 - Present
The RITZ Ybor December 2010 - Present
Honey Pot August 2008 - Present
The Wendy's Company November 2005 - June 2008
Progressive Insurance April 2006 - October 2007
McDonald's Corporation January 1999 - October 2005
Skills
Customer Service, SAP, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Access, Team Leadership, Inventory Control, Invoicing, Inventory Management, Teamwork, Time Management, Management, Training, PowerPoint, Public Speaking, Leadership
Education
St. Petersburg College 2015 — 2017
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Wellington High School 1995 — 1999
Business, Management, Marketing, and Related Support Services
Progressive Insurance October 2014 - Present
Hillsborough County Sheriffs Office April 2004 - November 2014
Tampa Port Authority 2003 - 2004
International Total Services 2001 - 2003
WESCO Distribution May 1997 - December 2002
Skills
Emergency Management, Police, Supervisory Skills, Criminal Investigations, Enforcement, Patrol, First Aid, Public Safety, Security, Firearms, Surveillance, Investigation, Executive Protection, Field Training, Private Investigations, Physical Security, Criminal Justice, Homeland Security, Interrogation
Education
St. Petersburg College 2006 — 2009
Criminal Justice/Police Science
Hillsborough Community College 2001 — 2003
Criminal Justice
McKelvey Insurance, LLC June 2014 - Present
Safe Haven Animal Sanctuary April 2011 - December 2014
Kenneth Miyagishima Insurance Agency Inc December 2012 - June 2014
Dave Patterson Insurance Agency December 2010 - October 2012
AAA Northern California, Nevada & Utah Insurance Exchange 2004 - 2010
AAA Colorado September 2003 - August 2004
Progressive Insurance February 2001 - August 2003
Kelly Services December 1998 - May 2000
Conmed Corporation September 1993 - May 1998
Beckwith Electric August 1992 - August 1993
Skills
Microsoft Word, Access, Microsoft Excel, Outlook, Customer Service, Insurance, Quality Assurance, Electronics, Technical Writing, PowerPoint, Windows, Call Centers, Property & Casualty..., Data Entry, Leadership, Team Building, Process Improvement, Training, Analysis, Customer Satisfaction, Microsoft Office, Risk Management, Management, Time Management, Claim, Team Leadership, Budgets, Liability, Casualty, Underwriting, General Insurance, Commercial Insurance, Program Management
Education
University of South Florida 1996 — 2000
Bachelor of Arts (BA), English/Technical Writing, 3.4
St. Petersburg College 1969 — 1972
Associate of Arts (A.A.), Science, general, 3.0
Woman's Voices June 2014 - Present
PraiseWorks Health and Wellness June 2013 - Present
PraiseWorks Health and Wellness April 2009 - Present
PraiseWorks Health and Wellness June 2009 - Present
PraiseWorks Health and Wellness Network March 2011 - Present
CureJoy Inc (in addition to PraiseWorksHealth and Wellness) January 2015 - Present
Kaiser Permanente February 2004 - July 2008
Nursefinders, Inc December 2002 - February 2004
Siemens Transportation February 2000 - August 2002
Progressive Insurance 1994 - 2000
Skills
Public Speaking, Social Networking, Coaching, Social Media Marketing, Entrepreneur, Personal Development, Social Media, Health, Blogging, Wellness, Lifestyle, Counseling, Fitness, Nutrition, Lifestyle Coaching, Wellness Coaching, Facebook, Event Planning, Fundraising, Goal Oriented, Holistic Health, Nutritional Counseling, Stress Management, Organizational..., Life Coaching, Entrepreneurship, Psychotherapy, Healing, Management, Television, Interviews, Published Author, Marketing, Publishing, Wellbeing, Recruiting, Radio, Small Business, Public Relations, Strategy, Yoga, Program Development, Digital Media, Weight, Meditation, Supplements, Treatment, Energy Healing, Stress, Teaching
Education
Spelman College 1975 — 1979
John F Kennedy High School
High School Dipolma
State Auto Insurance September 2011 - Present
Safe Auto Insurance December 2001 - September 2011
Progressive Insurance 1994 - 2000
Atlanta Casualty 1993 - 1994
Education
Spelman College 1983 — 1987
B.S., Computer Science
Progressive Insurance July 2012 - Present
Progressive Insurance August 2009 - July 2012
Event 1 Software March 2009 - August 2009
Skills
Sales, Account Management, Customer Service, Marketing Strategy, Selling, Social Media Marketing, Marketing, New Business Development, Microsoft Excel, Social Media, Outlook, Event Planning, Microsoft Office, Sales Operations, PowerPoint, Strategic Planning, Customer Retention, Project Management, Property, Insurance
Education
Southern Oregon University 2004 — 2008
Bachelor of Science (B.S.), Communication and Media Studies
Progressive Insurance March 2009 - Present
Progressive Insurance June 2005 - Present
North Star Mutual Insurance Company May 2004 - August 2004
Skills
Damage Assessment, Customer Service, Building Relationships, Analytics, Policy Interpretation, Communication Skills, Estimating, customer interviews, Negotiation, Quality Assurance, Problem Solving, Time Management, Independent Contributor, Highly motivated..., Superior Work Ethic, Dependable Team Player
Education
St. Cloud State University 2001 — 2005
Bachelor of Science (BS), Insurance
Oregon State University Extension Polk County September 2013 - Present
Oregon State University June 2013 - September 2013
Job Growers Incorporated 2010 - 2013
Progressive Insurance May 2007 - August 2010
Skills
Federal Grant Management, Project Coordination, Interview Skills..., Job Search Coach, Career Development, Resume Writing, Marketing, Client Orientation, Recruiting, Interview Preparation
Education
Southern Oregon University 2000 — 2005
Bachelor of Science (BS), Business Administration and Marketing
Progressive Insurance May 2013 - Present
Lord & Taylor November 2011 - May 2013
Yvette Foster January 2011 - August 2011
MKTG INC September 2010 - November 2010
Target May 2009 - December 2009
Friendly*s June 2007 - September 2007
Disney Store June 2005 - September 2005
Skills
Customer Service, Retail, Social Networking, Social Media, Event Planning, Facebook, PowerPoint, Event Management, Microsoft Office, Microsoft Excel, Team Leadership, Sales, Market Research
Education
Saint John's University - Peter J. Tobin College of Business 2007 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Market Trader May 2014 - Present
Progressive Insurance March 2013 - April 2014
Skills
Term Life Insurance, Casualty, General Insurance, Health Insurance, Whole Life, Life Insurance, Property & Casualty..., Homeowners, Insurance, Umbrella Insurance, Commercial Insurance, Equity Trading, Series 6, Series 63, Renters, Commercial Lines, Property Damage, options trading, Professional Liability, Liability Analysis
Education
St. Edward's University
Bachelor of Business Administration (BBA), Economics
Automobile Club of Southern California May 2012 - Present
MoneyGram International 2011 - 2012
North Lakes Academy October 2010 - August 2011
Progressive Insurance March 2005 - August 2006
Skills
Leadership, Customer Service, Insurance, Automotive Repair, Estimating, Project Management, Arbitration, Negotiation, Data Analysis, Policy Analysis, Teaching, Training, Strategic Planning, Microsoft Excel, Public Speaking, Liability, Research, Sales, Team Building
Education
The College of St. Scholastica 2007 — 2008
Minnesota Teaching Licensure, Education
St. Cloud State University 2001 — 2003
BS, Criminal Justice/Police Science
Progressive Insurance August 2014 - Present
Financial Institution July 2009 - Present
Sears, Roebuck and Co. October 2006 - May 2009
Premier Bank September 2003 - August 2006
Skills
Environmental Science, Meteorology, Environmental Awareness, Climate Change, Weather Forecasting, Environmental Impact..., Weather, Environmental..., Climate, Earth Science, Public Speaking
Education
St. Cloud State University 2006 — 2012
Bachelor's degree, Meteorology
Nationwide Insurance May 2013 - Present
Progressive Insurance August 2010 - May 2013
Progressive Insurance June 2009 - August 2010
L&T Infotech August 2005 - July 2008
Skills
Databases, Project Management, Agile Project Management, Rational Team Concert, Requirements Analysis, Microsoft SQL Server, Visio, Data Warehousing, Software Development, SQL, C#, Software Project..., Business Analysis, SDLC, JavaScript, XML, Scrum Master PSM, Java, XPath, XSLT, Visual Studio 2005, visual studio 2008, COBOL, CICS, JCL
Education
Stanford University Graduate School of Business 2014 — 2015
Stanford Advanced Project Management, Project Management
University of Maryland College Park 2008 — 2010
Masters of Science, Information Systems Management, 3.91/4.0
West Bengal University of Technology 2001 — 2005
Bachelor of Technology (B.Tech.), Information Technology
National Association of Subrogation Professionals November 2012 - Present
Progressive May 2010 - Present
Progressive February 2006 - May 2010
Progressive April 2004 - February 2006
Progressive February 2003 - March 2004
Progressive February 2002 - January 2003
Progressive Insurance November 2001 - January 2002
TEKsystems January 2001 - October 2001
TekSystems July 1996 - January 2001
Aerotek 1996 - 1997
Skills
Regulatory Compliance, Appreciative Inquiry, Change Management, Project Management, Vendor Management, Compliance Management, Quality Improvement, Risk Assessment, Risk Management, White Board Facilitation, Presenting for Action, Management, Operations Management, Claims Management, Analysis, Leadership Development, Business Process, Strategic Planning, Recruiting, Business Development, Performance Management, Call Centers, Project Planning, Budgets, Process Improvement, Sales, Claim, Leadership, Business Process...
Education
St. Francis University 1992 — 1996
BS, Business Management
ERHS
GOD's Heavenly Home October 1967 - Present
GOD's Home October 1967 - Present
Self-employed October 1954 - Present
Progressive Insurance October 1994 - August 2002
TGSLC August 1981 - September 1991
Skills
Customer Service, Project Management, Strategic Planning, New Business Development, Business Analysis, Microsoft Excel, Account Management, Research, Business Strategy, Social Media, Change Management, Leadership, Coaching, Team Building, Microsoft Word, Marketing, Team Leadership, Public Speaking
Education
Life on Earth 1954 — 2020
Establishing a Relationship with my Heavenly Father, Becoming a Faithful Child of GOD
St. Edward's University 1983 — 1986
None, Business, Management, Marketing, and Related Support Services
Bank of America April 2011 - Present
Progressive Insurance November 2009 - February 2011
Bank of America August 2007 - November 2009
Skills
Customer Service, Data Entry, Banking, Auto Claims, Liability, Typing, Management, Training
Education
Southern NH University 2012 — 2014
Fred Hutch, Bioconductor February 2015 - Present
Explorys, Inc. October 2013 - January 2015
Cleveland Clinic June 2010 - October 2013
Cleveland Clinic June 2008 - June 2010
Crowley Chemical Company June 2007 - June 2008
Progressive Insurance May 2002 - January 2007
Skills
R, Perl, C++, Bash, Python, Java, Hadoop, HBase, Qt, Data Analysis, C, SQL, JavaScript, Ruby, VBA, Lisp, HTML
Education
Stanford University 2010 — 2011
Certificate, Bioinformatics
Kent State 2005 — 2008
Bachelors, Biotechnology
League of Minnesota Cities August 2013 - Present
Progressive Insurance 1996 - June 2013
Bob Ryan Auto Dealership 1994 - 1995
Champion Auto Group 1993 - 1994
Skills
Insurance, Property & Casualty..., Claim, General Insurance, Liability, Claims Management, Casualty, Commercial Insurance, Customer Service, Health Insurance, Process Improvement, Legal Liability, Commercial Lines, Automotive Repair, Supervising, Motorcycle Industry, ATV, Boat, RVs, Mobile Homes, Automotive Parts, Claims Handling
Education
St. Cloud State University 1984 — 1989
Business, Management, Marketing, and Related Support Services
Cognizant Technology Solutions February 2012 - Present
RNR Consulting November 2010 - February 2012
Progressive Insurance July 2010 - September 2010
R.H.Smith School of Business, Office of Career Services August 2009 - May 2010
International MBA Association, R.H.Smith School of Business August 2009 - May 2010
Maryland Small Business Development Center May 2009 - May 2010
Robert H. Smith School of Business September 2008 - May 2009
L&T Infotech August 2005 - June 2008
Skills
SQL Server, XLMiner, Visio, SharePoint, MS Visual Source Safe, Eclipse, IReports, Rational Rose, Erwin, SAS/SQL, Java, JavaScript, Java software..., Sun Certified Java..., J2EE/Struts/EJB, UML, HTML, Jasper Reports, JFreeCharts, SDLC, Business Analysis, SAS, JSP, Databases, Business Process, Analysis, Data Analysis, SQL, XML, Requirements Analysis, Excel, Microsoft Office, MS Project, Process Improvement, Process Engineering, Software Development, Management Consulting, Business Intelligence, Agile, J2EE, Microsoft Excel, Microsoft SQL Server, Requirements Gathering, Testing
Education
University of Maryland - Robert H. Smith School of Business 2008 — 2010
MBA, Information Systems
St. Francis Institute of Technology, University of Mumbai 2001 — 2005
B.E., Information Technology
St. Xavier's College 1999 — 2001
Junior College, Science
Raynor Door Authority of New England February 2014 - Present
Progressive Insurance June 2012 - September 2013
Overhead Door Company of Manchester March 2009 - June 2012
Fimbel Paunet Corporation July 1998 - February 2009
Skills
Sales, Direct Sales, Customer Service, Construction, Residential Homes, New Business Development, Sales Management, Cold Calling, Negotiation, Claim, Team Building, Account Management, Budgets
Education
Southern New Hampshire University
Business Administration and Management, General
Google May 2013 - Present
Google July 2011 - May 2013
Google September 2009 - July 2011
Workforce Logic May 2008 - May 2009
Progressive Insurance September 2007 - May 2008
Skills
Data Analysis, Strategy, Management, Cross-functional Team..., Training
Education
Stanford University 2002 — 2006
BA, Public Policy
Nationwide Insurance - The Butler Agency September 2013 - Present
Progressive Insurance April 2013 - September 2013
Nationwide Insurance October 2011 - January 2013
Skills
Sales, Call Centers, Property & Casualty..., Insurance, Customer Service
Education
St. Mary's University 2007 — 2010
Centric Benefits Consulting September 2015 - Present
Robert Half Technology February 2015 - June 2015
Weichert Financial Services February 2014 - February 2015
Progressive Insurance June 2013 - January 2014
Progressive Insurance October 2012 - May 2013
Progressive Insurance August 2008 - November 2010
Springfield College September 2007 - May 2008
Springfield College September 2006 - December 2007
Springfield College September 2005 - May 2007
Skills
Customer Service, Insurance, Liability, Management, Property & Casualty..., Claims Management, Sales, Customer Retention, Microsoft Excel, Claims Handling, Property Damage, Recruiting, Time Management, General Insurance, Claims Investigations, Interviewing Skills, Leadership, Insurance Fraud, Social Networking, Social Media Marketing, Auto Theft, Subrogation, Loss Adjusting, Group Insurance, Life & Health Insurance...
Education
Springfield College 2004 — 2008
Bachelor’s Degree, Business Administration and Management, General
Schatzman Appraisals llc June 2009 - Present
Progressive Insurance 2001 - 2012
Skills
Mortgage Lending, FHA, Real Estate, Loans, Residential Homes, Relocation, Appraisals
Education
Southern New Hampshire University 1998 — 2001
Bachelor's degree, Marketing
Moravian Academy 1993 — 1997
Master Collision Inc. November 2014 - Present
I-CAR April 2011 - Present
Rojo Collision Center September 2013 - November 2014
Travelers March 2010 - September 2013
Progressive Insurance 2003 - 2010
Progressive Insurance January 2003 - March 2009
United States Marine Corps June 1999 - August 2006
Skills
Analysis, Technical Leadership, Appraisals, Vehicles, Automobile, Insurance, Customer Satisfaction, Team Building, Automotive, Negotiation, Customer Service, Coaching, Management, Operations Management, Training, Strategic Planning, Claim, Budgets, Automotive Repair, Business Planning, Customer Retention, Inventory Management, Leadership, Marketing, Marketing Strategy, Parts, Process Improvement, Profit, Purchasing, Sales, Sales Management, Sales Process, Claims Management, Sales Operations, CCC Pathways, Motorcycle, New Business Development, Automotive Aftermarket, Continuous Improvement, Account Management, B2B, Product Development
Education
chief technical school - master tech 2010 — 2010
St. Francis College 1998 — 2002
bachelors of science, aviation administration/management
Tampa Bay Home Services September 2014 - Present
Most Insurance Agency January 2014 - September 2014
Progressive Insurance January 2013 - January 2014
Self Employed - Real Estate Restoration May 2010 - January 2013
Verizon November 2007 - May 2010
Palifox Restoration Services January 2005 - November 2007
Fifth Third Bank February 2004 - January 2005
The Tampa Tribune July 2001 - October 2004
Skills
Advertising Sales, Customer Relations, New Business Development, Account Management, Sales, Direct Sales, Cold Calling, Sales Process, Business Development, Retail, Customer Service, Advertising, Customer Retention, Real Estate, Selling, Insurance, Small Business, Social Media Marketing, Time Management
Education
St. Petersburg College
Associate of Arts (A.A.), General Studies
University of Tampa - John H. Sykes College of Business
Schwartzapfel Lawyers June 2013 - Present
Esurance September 2012 - May 2013
Liberty Mutual Insurance March 2011 - September 2012
Nationwide Insurance November 2006 - March 2011
AutoOne Insurance March 2003 - September 2006
Progressive Insurance September 2000 - March 2003
Travelers September 1999 - September 2000
Travelers Property & Casualty December 1997 - June 1999
Skills
Notary Public, State of..., Insurance, Property & Casualty..., Liability, Claims, Insurance Claims, Property Damage, Coverage, Negotiation, Litigation Management, Casualty, Claims Management, Adjusting, Auto Liability, Claim, Liability Analysis, Personal Injury, Litigation, Subrogation, Arbitration, Product Liability
Education
St. Joseph's College
Bachelor of Arts, Sociology
Oracle October 2014 - Present
Oracle June 2013 - October 2014
Oracle May 2012 - June 2013
Liberty Mutual June 2011 - May 2012
Progressive Insurance December 2010 - June 2011
Progressive Insurance September 2008 - December 2010
Skills
Cold Calling, Sales Process, Sales Management, Sales, New Business Development, Management, Direct Sales, Account Management, Negotiation, Business Intelligence, Analytics, Business Development, Salesforce.com, Sales Operations, Solution Selling
Education
Southern New Hampshire University 2010 — 2013
MBA, Marketing
University of New Hampshire 2002 — 2007
B.S Tourism and Planning Development, Hospitality
University of New Hampshire 2002 — 2007
Englund Enterprises, Inc. July 2010 - Present
Diamond Products/The White Rain Company. May 2000 - January 2007
Progressive Insurance June 1999 - May 2000
Interactive Technologies, Inc. October 1996 - June 1999
Winter Haven Hospital July 1995 - August 1996
Skills
Forecasting, Strategic Planning
Education
St. Cloud State University 1991 — 1995
Bachelor of Science, Applied Psychology, Criminal Justice
Progressive Insurance March 2015 - Present
Roig Lawyers April 2014 - Present
Conroy Simberg Ganon April 2012 - April 2014
Kaplan & Miller, P.A. August 2009 - April 2012
Law Office of Neil M. Schuster May 2007 - November 2009
Pax Romana/ICMICA May 2008 - July 2008
Kaplan & Miller, P.A. November 2004 - August 2006
Borbolla & Linares-Moreno, P.A. October 2003 - November 2004
Sadow & Gorowitz, P.A. April 2002 - October 2003
Skills
Litigator in workers'..., Litigation, Westlaw, Mediation, Legal Research, Appeals, Personal Injury, Legal Writing, Hearings, Criminal Law, Courts, Depositions, Civil Litigation, Motions, Pleadings, Trials, Commercial Litigation, Legal Assistance, Corporate Law, Trial Practice, International Law, Workers Compensation
Education
St. Thomas University School of Law 2006 — 2009
Juris Doctorate, Cum Laude, Law
University of Miami - School of Business 2002 — 2006
BBA, Finance and Marketing
Par Aide Products Co. March 2005 - Present
Tradition Title & Real Estate Services April 2003 - March 2005
Progressive Insurance January 2002 - March 2003
Carlson Marketing Group July 2000 - December 2001
Skills
Leadership, Customer Service, Account Management, Social Media, Public Speaking, Process Improvement, Visio, Business Analysis, Inventory Management, SEO, New Business Development, Real Estate, Business Development, Competitive Analysis, Online Marketing, Management, Advertising, Sales
Education
St. Cloud State University 1995 — 1999
Bachelors, Mass Communications & Marketing
Companion Property and Casualty Group August 2013 - Present
Citywide Professional Services January 2013 - Present
Farmers Insurance 2008 - 2013
August, Winston & Associates Law Firm- Baton Rouge, La May 1997 - December 2008
Assurance America- Atlanta, Ga. February 2006 - September 2006
Hartford-Omni Insurance May 2003 - February 2006
Progressive Insurance October 1999 - May 2003
Skills
Crisis Media Training ..., n coverage..., Additional areas of..., Claim, Liability, Property, Insurance, Property & Casualty..., Legal Liability, Litigation Management, Professional Liability, Litigation, General Insurance, Workers Compensation, Casualty Insurance, Property Damage, Claims Management, Subrogation, Commercial Insurance, Underwriting
Education
Southern University Law Center 1991 — 1993
Doctor of Law (JD), Law
Talladega College 1986 — 1989
Bachelor of Arts (B.A.), History
Progressive Insurance September 2014 - Present
PepsiCo July 2014 - August 2014
State of Michigan January 2012 - June 2014
State of Michigan December 2010 - December 2011
State of Michigan June 2010 - November 2010
Kellogg Company April 2010 - June 2010
Wayne State University Physician Group (UPG) February 2010 - May 2010
JPMorgan Chase January 2009 - December 2009
Circuit City April 2008 - December 2008
Skills
Customer Service, Customer Satisfaction, Access, PowerPoint, Social Media, Microsoft Office, Microsoft Word, Data Analysis, Microsoft Excel, Management, Troubleshooting, Inventory Management, Merchandising, Process Improvement, Outlook, Team Leadership, Team Building, Teamwork, Windows, Coaching, Public Speaking, Leadership, Sales, Research, Analysis, Claims Management, Claims Handling, Claims Resolution, Insurance Claims, Insurance Fraud, Personal Injury, Claim Investigation, Subrogation, Liability Analysis, Automobile Accidents, Automobile Liability, Lotus Notes
Education
Wayne State University 2007 — 2010
Bachelors, Public Affairs
St Clair County Community College 2004 — 2007
Associate's degree, General Studies
Marysville High School 2000 — 2004
Diploma, General Studies
GoAuto Insurance December 2009 - Present
US Agencies November 1999 - November 2009
Progressive Insurance July 1996 - November 1999
Louisiana Workers Compensation Corporation June 1993 - May 1996
Liberty Mutual Insurance July 1991 - June 1993
Skills
Claims, Claims Management, Customer Service, Litigation, Insurance, Insurance Claims, Property & Casualty..., Casualty, Adjusting, Liability, Liability Analysis, Commercial Lines, Legal Liability, Litigation Management, Excess, Professional Liability, Mediation, Accident, Employment Practices..., Alternative Dispute..., Claim, Subrogation, Claim Investigation, Claims Resolution, Claims Handling, Property Damage, Training, Recruiting, Leadership, Insurance Law, Personal Injury, Product Liability, Homeowners, Torts, Property Claims, Underwriting, Medical Malpractice, General Insurance, Umbrella Insurance, Workers Compensation, Public Liability, Commercial Insurance, Disability Insurance, Medicare, Public Speaking, Published Author, Health Insurance, Life Insurance
Education
Southern University Law Center 2005 — 2009
J.D.
University of Phoenix 2004 — 2006
MBA, Business Administration
Southern University and Agricultural and Mechanical College at Baton Rouge 1986 — 1990
B.S., Marketing, Management
Keller Williams Realty April 2004 - Present
Remax Real Estate Consultants May 1998 - April 2004
Progressive Insurance January 1996 - May 1998
Education
St. Norbert College 1991 — 1995
BA, Communications
BDO USA, LLP January 2014 - Present
BDO USA, LLP January 2013 - September 2013
Progressive Insurance February 2006 - January 2013
Progressive Insurance August 2003 - March 2006
Skills
Tax, Personal Income Tax..., GoSystems, Partnership Tax Returns, PeopleSoft, Conducting Interviews, Corporate Tax, Tax Preparation
Education
St. Edward's University 2010 — 2014
Master of Accounting, Accounting, 4.0
The University of Texas at Austin 2000 — 2004
Bachelor of Arts, Government, 3.82
Progressive Insurance December 1996 - Present
Skills
Management, Organizational..., Organization, Building Relationships, Process Management, Property & Casualty..., Auto Body, Liability, Process Improvement, General Insurance, Claims Management, Customer Service, Employee Benefits, Insurance
Education
St. Catherine University 2014 — 2016
Master's degree, Organizational Leadership
University Of Wisconsin River Falls 1992 — 1996
Bachelor of Science (BS), Physical Education Teaching and Coaching
Mankato State 1989 — 1990
Progressive Insurance December 2005 - Present
Deering Bay Yacht & Country Club 1999 - 2005
USTA 1995 - 1998
Rhode Island/Connecticut 1985 - 1995
Skills
Claims Management, Claims Handling, Commercial Insurance, Insurance, Legal Liability, Liability, Property, Claim, Litigation Management, Claim Investigation, Property Damage, Subrogation
Education
Springfield College 1990 — 1992
Master of Science (MS), Athletic Counseling
Springfield College 1986 — 1990
Bachelor's degree, Pychology, Sociology
The Lincoln School
Esurance February 2014 - Present
Progressive Insurance July 2007 - January 2014
UCLA 2005 - 2007
Skills
Property & Casualty..., Claims Management, Claims Investigations, Claims Resolution, Property Damage, Insurance, Subrogation, Process Improvement, Casualty, Liability, Legal Liability, Liability Analysis, Training, General Insurance
Education
Stanford University 2013 — 2015
MS&E
UCLA 2003 — 2007
Economics / History
Avnet EM/Embedded April 2014 - Present
Avnet January 1999 - Present
DeWolfe Real Estate January 1996 - January 1999
Progressive Insurance January 1990 - January 1998
Skills
Sales, Channel, Management, Budgets, Solution Selling, Channel Partners, Resellers, Direct Sales, Account Management, Negotiation, Business Development, Key Account Management, Product Marketing, Sales Operations, Selling
Education
Springfield College 2015 — 2019
Bachelor of Science, Health Science, Nutrition and Business
Progressive Insurance
Skills
Fixed Annuities, Claim, Liability, Casualty, Claims Management, Property & Casualty..., Nonprofits
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2002 — 2006
Bacherlors, Political Science
Progressive Insurance February 2013 - Present
Skills
Insurance, Property & Casualty..., Liability, Claims Management, General Insurance, Casualty, Legal Liability
Education
St. Lawrence University 2008 — 2012
Bachelor of Arts (BA), Anthropology & English, cum laude
C.W. Baker High School 2004 — 2008
Progressive Insurance February 2015 - Present
W.E. Upjohn Institute for Employment Research November 2011 - October 2014
US Department of Health and Human Services May 2011 - November 2011
Southwestern Michigan College January 2008 - May 2009
Premier Home & Landscape February 2003 - September 2008
Metropolitan Title Company August 2000 - February 2003
Skills
Higher Education, Teaching, Student Affairs, Research, Community Outreach, Career Counseling, Psychology, Adult Education, Nonprofits, PowerPoint, Program Evaluation, Staff Development, Resume Writing, Event Planning, Leadership Development, Student Development, Leadership, Public Speaking, Program Development
Education
Western Michigan University 2010 — 2011
Bachelor of Science (BS), Psychology, 3.98
Southwestern Michigan College 2008 — 2009
Associate of Science (AS), Psychology, 4.0
Young Latino Professionals of Greater Kansas City 2005 - 2014
T-Mobile September 2005 - July 2006
Social Security Administration February 2003 - April 2005
Progressive Insurance February 1998 - February 2001
Great Expectations Foundation, Inc. February 1996 - March 1998
Skills
Event Planning, Tax Compliance, Counseling, Strategic Planning, Email Marketing, Social Media Marketing, Social Networking, Public Speaking, Leadership Development, Government, Non-profits, Customer Service, Fundraising, Training, Psychotherapy, Community Outreach, Microsoft Office, Team Building, Policy, Leadership, Nonprofits, Social Media, Marketing, Volunteer Management, Coaching, Community Development, Interviews, Insurance, Team Leadership, Employee Benefits, Strategy, Organizational..., Human Resources, Administration, Program Management, Conflict Resolution, Event Management, Analysis, PowerPoint, Microsoft Word, Research, Public Relations
Education
University of Phoenix 1998 — 2006
MBA, General Business
Southern University at New Orleans 1994 — 1997
MSW, Social Work Administration
Xavier University of Louisiana 1987 — 1991
Bachelor of Science (B.S.), Psychology
St. Augustine 1984 — 1987
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.0
Univeristy of Phoenix
MSCIS, Computer and Information Sciences, General
Progressive Insurance January 2002 - Present
Education
St. Cloud State University 1991 — 1996
BA, Political Science
Roger Beasley Collision Center October 2011 - Present
A&C Collision Center October 2010 - March 2011
Pilot Catastrophe Service 2011 - 2011
Pilot Catastrophe Service 2011 - 2011
ALLSTATE INSURANCE November 2006 - June 2010
Progressive Insurance September 2003 - November 2006
National Instruments 2001 - 2002
Skills
Insurance Claims, Claims, Property & Casualty..., Insurance, Property Damage, Negotiation, Problem Solving, Automobile, Liability, adjuster, Estimating
Education
St. Edward's University 1995 — 1999
B.A, Psychology, business
St. Edward's University 1995 — 1999
Bachelor of Arts, Psychology
Burges 1991 — 1995
LifeWorks Austin January 2012 - Present
Texas Department of Family and Protective Services October 2010 - January 2012
Progressive Insurance May 2003 - September 2010
LifeWorks August 2009 - May 2010
Progressive Insurance December 2006 - September 2008
Progressive Insurance August 2005 - December 2006
Progressive Insurance March 2005 - August 2005
JC Penney June 1999 - September 2000
Skills
Case Managment, Coaching, Psychotherapy, Family Therapy, Crisis Intervention, Therapists, Mental Health Counseling, Mental Health, Group Therapy, Adolescents, Social Services, Self-esteem, Anger Management, Counseling Psychology, Motivational..., Grief Counseling, Case Management
Education
St. Edward's University 2007 — 2010
Masters of Arts, Counseling
Southwest Texas State University 1997 — 1999
Bachelor of Science, Family and Consumer Sciences
Westwood High School
SCA Appraisal Company January 2002 - January 2009
Northwest Appraisals 2001 - 2009
Progressive Insurance Generalist November 1999 - February 2002
Progressive Insurance July 1999 - November 1999
VRI Employee Assistance Program January 1997 - January 1999
Spokane Elite Gymnastics 1991 - 1999
KeyTronicEMS 1994 - 1996
Skills
Insurance Claims..., Insurance Claims..., Fraud Investigations, Billing, Negotiations..., Body Shop Negotiations, Washington State legal..., Total Loss Evaluations..., Bodily Injury..., Scene..., Recorded Statements, Comparative Negligence..., Medical Claims..., Low Impact Soft Tissue..., ADP, Mitchell and..., Insurance, Liability, Fraud, Negotiation, Property Damage, Claim, Property & Casualty..., Subrogation
Education
Liberty High School
Interface Computer College
Spokane Community College
Spokane Falls Community College
Spokane Falls Community College
California Casualty Management Company January 2014 - March 2015
California Casualty Management Company November 2011 - December 2013
VC-backed insurance start-up (now Metromile) 2011 - 2011
Stanford Graduate School of Business 2010 - 2011
Esurance Inc. March 2007 - August 2008
Esurance Inc. 2005 - 2007
Progressive Insurance April 2003 - October 2005
IBM Corporation May 2001 - August 2001
Skills
Product Management, Vendor Management, Analytics, Strategic Thinking, Market Analysis, Marketing Strategy, Regulatory Affairs, Cross-functional Team..., Program Management, Business Strategy, Management, Product Marketing, Insurance, Start-ups, Project Management, Leadership, Strategy, Business Development
Education
Stanford University Graduate School of Business 2010 — 2011
MS, Management
The University of Texas at Austin
B.S., Mathematics
Progressive Insurance January 2015 - Present
Wells Fargo March 2014 - January 2015
Wells Fargo October 2013 - March 2014
Wells Fargo January 2013 - October 2013
Wells Fargo June 2012 - January 2013
Dassel-Cokato Middle School January 2012 - May 2012
Salk Middle School August 2011 - December 2011
Broadway Bar and Pizza August 2004 - August 2011
Skills
Customer Experience, Sales, Team Leadership, Educational Leadership, Exceptional People..., Team Management, Coaching, Teaching, Employee Training, Peer Mentoring, Customer Service, Banking, Training, Team Building, Teamwork, Retail Banking, Time Management, Consumer Lending, Credit, Leadership Development, Leadership, Marketing, Microsoft Office, Public Speaking
Education
St. Cloud State University 2007 — 2012
Bachelor of Science (BS), Social Studies Teacher Education
Wayzata High School 2003 — 2007
Progressive Insurance April 2014 - Present
Charming Charlie September 2013 - April 2014
GAP August 2008 - September 2013
Skills
Customer Service, Training, Management, Employee Engagement, Multi Tasking, Sales Management, Forecasting, Payroll, Coaching, Hiring, Loss Prevention, Onboarding, Time Management, Customer Retention, Store Management, Recruiting, Team Building, Cross-functional Team..., Process Scheduler, Sales, Driving Results, Customer Satisfaction
Education
St. Petersburg College 2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Management and Organizational Leadership
St. Petersburg College 2010 — 2012
Associate of Arts (A.A.), Management and Organizational Leadership
Liberty Mutual Insurance February 2007 - Present
Progressive Insurance August 2004 - February 2007
Allstate January 2000 - July 2004
Skills
Property & Casualty..., Insurance, Liability, General Insurance, Claim, Casualty, No-Fault, Project Management, Mediation, Subrogation, Litigation, Arbitration, Casualty Insurance, Claim Investigation, Liability Analysis, Property Damage, Fraud, Litigation Management
Education
St. Cloud State University
Bachelor of Arts (B.A.), Psychology
Progressive Insurance June 2015 - Present
Progressive Insurance August 2014 - Present
Neiman Marcus October 2012 - July 2014
The Rice Company July 2011 - May 2012
cusotmer research international June 2011 - July 2011
career services 2011 - 2011
Skills
Creative Writing, Editing, Social Networking, Event Planning, Event Management, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Southern New Hampshire University 2015 — 2017
Master of Arts (M.A.), Communication and Media Studies
Texas State University 2010 — 2014
Bachelor of Arts (B.A.), Communication studies
Texas State University-San Marcos 2010 — 2014
Bachelor of Arts (BA), Communication studies
Preferred Properties of Utah Property Management 2008 - Present
Keller Williams Real Estate 2005 - 2008
Progressive Insurance 2000 - 2005
Nationwide Insurance 1983 - 2000
Skills
Sellers, First Time Home Buyers, Short Sales, Relocation, Foreclosures, Buyer Representation, Condos, Listings, REO, Real Estate, New Home Sales, Single Family Homes, Property Management, Townhomes, Investment Properties, Referrals, Investors, Residential Homes, Real Estate Transactions, Sales
Education
San Juan High School
Southern Utah University
Business administration
Bank of America July 2015 - Present
Melissa Snively State Farm May 2013 - Present
Progressive Insurance June 2012 - May 2013
Walgreens March 2010 - June 2012
Skills
Customer Service, Customer Retention, Technical Support, Elementary Education, Spanish, Leadership, Training, Customer Satisfaction, Outlook, Microsoft Excel, Call Centers, Data Entry, Microsoft Office, Time Management, Insurance
Education
St. Petersburg College 2014 — 2014
Bachelor of Education (B.Ed.)
Hillsborough Community College 2012 — 2014
Associate of Arts (A.A.), Education
Progressive Insurance March 2015 - Present
Skills
Healthcare, Program Management, Clinical Research, Case Managment, Insurance, Case Management, Policy, Customer Service, Budgets, Administrative..., Software Documentation, Human Resources, Data Entry, HIPAA, Hospitals, Medical Billing, Health Insurance, Microsoft Excel, Team Building
Education
St. Petersburg College 2012 — 2016
Health Sciences, Health Inoformation Management/ Heathcare Informatics
Member of A.H.I
M.A, American Health Information Management; Health Information Management
St. Petersburg College
Progressive Insurance January 2013 - Present
Wells Fargo January 2012 - December 2012
Wells Fargo March 2011 - January 2012
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Strategic Planning, Budgets, Keynote, Spanish, Coaching, Sales, Leadership, Business Analysis, Employee Training, Analysis, Time Management, Finance, Process Improvement, Data Entry, Access, Insurance, Microsoft Office, Team Building
Education
St. Edward's University
Progressive Insurance January 2015 - Present
C3EL August 2014 - June 2015
American Solar Energy March 2014 - October 2014
Hornell Brewing Company / Arizona Beverages October 2007 - March 2014
All-States Medical Supply March 2000 - June 2007
Natural Wonders October 1994 - March 2000
Skills
Public Speaking, Sales Operations, CRM, B2B, Sales, Social Networking, Social Media Marketing, Management, Sales Process, Leadership, Sales Presentations, Sales Management, Account Management, Team Management, Team Building, New Business Development, Social Media, Direct Sales, Negotiation, Budgets, Marketing Strategy, Networking, Training, Forecasting, Customer Service, Logistics, Inventory Management, Cold Calling, Marketing, Strategy, Cross-functional Team..., Product Development, Market Research, Direct Marketing, Business Development, Brand Management, Email Marketing, Strategic Planning, Online Marketing
Education
St. Petersburg College
Business Administration
University of South Florida
Pedorthics
Lakeview Fort Oglethorpe Highschool 1993 — 1997
Diploma
Disney ABC Television Group June 2015 - Present
The College of Wooster April 2014 - June 2015
Progressive Insurance May 2014 - July 2014
Backpack February 2014 - May 2014
The College of Wooster September 2012 - May 2014
Viacom 18 Media Private Limited June 2013 - August 2013
The College of Wooster September 2012 - May 2013
Zee Entertainment Enterprise Ltd. July 2012 - August 2012
The College of Wooster February 2012 - May 2012
The College of Wooster March 2012 - April 2012
Skills
Business Strategy, Research, Public Relations, Public Speaking, Event Management, Editing, Blogging, Teaching, Social Media, Social Media Marketing, Marketing Communications, Creative Writing, Non-profits, Microsoft Office, Market Research, Statistics, Analysis, PowerPoint, Data Analysis, Event Planning, Nonprofits
Education
The College of Wooster 2011 — 2015
BS, Business Economics and Mathematics
St. Xavier's College 2009 — 2011
Higher Secondary Certificate, Humanities/Humanistic Studies
Dhirubhai Ambani International School 2003 — 2009
ICSE (10th Grade)
Progressive Insurance September 2000 - Present
Progressive Insurance June 1997 - September 2000
Progressive Insurance April 1997 - August 1997
Skills
Project Planning, Problem Solving, Change Management, People Development, Project Management, Customer Service, Underwriting
Education
Southwestern Oklahoma State University 1987 — 1989
Business Administration and Management, General
American Institute of Commerce 1984 — 1985
Business Associate Degree, Business Administration and Management, General
Lambent Light 2007 - Present
Center for Insurance and Risk Management July 2010 - January 2012
Farmers Insurance June 2006 - August 2007
The Auto Club Group May 2004 - May 2006
Progressive Insurance May 2001 - January 2004
The LTV Corporation February 1996 - April 2001
Case Western Reserve University July 1989 - August 1995
Skills
Marketing Strategy, Product Marketing, Marketing Management, Marketing Research, Product Development, Product Management, Teaching, Training, Executive Education, Qualitative Research, Quantitative Research, Research Design, Opportunity Assessment, Customer Satisfaction..., Market Analysis, P & L Ownership, Management Consulting, Business Process..., Business Process Design, Start-ups, Market Research, Business Planning, Leadership, Consumer Behaviour, Management, Strategic Planning, Strategy
Education
The Ohio State University - The Max M. Fisher College of Business 1985 — 1989
Doctor of Philosophy (Ph.D.), Marketing and Consumer Psychology
West Virginia University 1983 — 1985
Master of Business Administration (MBA), Finance and Marketing
University of Madras 1980 — 1983
Bachelor of Commerce (B.Com.), Accounting
Stanford University
Bristol Global Mobility May 2015 - Present
Gourmet Wishes by Make A Wish January 2010 - Present
C.H. Robinson Worldwide, Inc. June 2012 - April 2015
Progressive Insurance April 2011 - May 2012
Pioneer Metal Finishing May 2010 - April 2011
Green Bay Ramada Plaza Hotel November 2009 - May 2010
US Bank November 2008 - June 2009
Sure-Dry Basement Systems, Inc 2009 - 2009
Skills
Insurance, Claims, Customer Service, Liability, Policy, Negotiation, Coverage, Microsoft Office, Excel, Investigation, Customer Relations, Payments, Analysis, Inventory Management, Property Damage, Documentation, PowerPoint, Settlements, Timely, Subrogation, General Liability, Retail, Microsoft Excel, Logistics, Sales, Team Building, Philanthropy, Project Management, Leadership, 3PL, Freight, Transportation, Air Freight, Ocean, Access, Truckload, Pricing, Sourcing
Education
St. Norbert College 2006 — 2009
Bachelor's in Business Administration, Business; Human Resources
University of Wisconsin-Green Bay 2004 — 2005
General, 3.4 GPA
Green Bay Southwest
Progressive Insurance September 2003 - Present
Hertz June 2002 - June 2003
Skills
Insurance, Liability, Casualty, Claim, Property & Casualty..., Mediation, Litigation, Claims Management, Negotiation, Arbitration, Insurance Law, Liability Analysis, Litigation Management, Personal Injury, Legal Liability, Subrogation, Workers Compensation, Commercial Insurance
Education
Southern Oregon University 1998 — 2002
B.S., Communication
Aloha High School
Progressive Insurance September 2012 - Present
HEB March 2005 - January 2013
Office of the State Demographer January 2012 - May 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Inventory Management, Retail, Outlook, Microsoft Word, Data Entry, PowerPoint, Time Management, Access, Customer Satisfaction, Team Leadership, Leadership, Management, Teamwork, Training, Team Building, Process Improvement, Social Media, Project Management, PeopleSoft, Sales
Education
Texas State University-San Marcos 2011 — 2014
Master's degree, Public Administration
Southwestern University 2006 — 2010
Bachelor's degree, Communications
Morris Bart L.L.C. June 2014 - Present
United States District Court, Eastern District of Louisiana August 2012 - April 2013
Law Offices of Richard J. Fernandez 2012 - 2012
Johnson, Johnson, Barrios & Yacoubian June 2011 - July 2011
Progressive Insurance November 2007 - June 2010
Enterprise Rent-A-Truck January 2005 - November 2007
Skills
Litigation Management, Liability, Litigation, Workers Compensation, Claim, Legal Liability, Insurance, Subrogation, Arbitration, Professional Liability, Claims Management, Mediation, Property Damage, Trials, Microsoft Office, Insurance Law, Personal Injury
Education
Tulane University Law School 2011 — 2013
Doctor of Law (JD), Certificate in Admiralty
St. Thomas University School of Law 2010 — 2011
University of Mississippi - School of Business Administration 1999 — 2004
Bachelor of Business Administration (BBA), Marketing
Progressive Insurance May 2014 - Present
Travel Centers of America February 2012 - May 2014
Enterprise Holdings May 1993 - July 2011
Skills
Recruiting, Employee Relations, Performance Management, Applicant Tracking..., Talent Management, Training, Human Resources, Interviews, Team Building, Strategic Planning, Leadership, Marketing, Management, Sales, SDLC, Employee Benefits, Temporary Placement, Time Management, Negotiation, Sales Management, Talent Acquisition, Onboarding, Sourcing, Hiring
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1988 — 1992
Bachelors of Science, Accounting
Cica Life - Citizens, Inc September 2006 - Present
In Medias Res Photography imrphoto January 2001 - Present
University Girls of Texas Calendar 2007 - 2008
Progressive Insurance June 2001 - June 2005
Brown Schools at the Oaks 2000 - 2001
Skills
Organizational..., communication, Wedding Photography, Photoshop, Digital Photography, Weddings, Glamour, Event Photography, Interpreter, Translation, Spanish translation, Spanish, Portrait Photography, Corporate Portraits, Photography, Photos
Education
St. Edward's University 1996 — 2001
Spanish Linguistics, History, Literature
Accessibility Services Inc. December 2013 - Present
Solace Insurance September 2008 - December 2010
Progressive Insurance 1998 - 2007
Education
St. Petersburg College
Bachelor's Degree, Management and Organizational Leadership - Project Management Speciality
Varde Partners June 2012 - Present
Mesirow Financial March 2009 - June 2012
UBS October 2004 - March 2009
Progressive Insurance August 1996 - October 2004
Education
St. Cloud State University 1993 — 1996
MAP Health Management, LLC December 2014 - Present
Harris Landscape, Inc. February 2014 - December 2014
Progressive Insurance October 2012 - November 2013
ICG America February 2012 - October 2012
St. Edward's University August 2009 - December 2011
Skills
Phone Etiquette, Customer Service, Data Entry, Office Administration, Supervisory Skills, Team-oriented, Self-driven, Customer Support, Appointment Scheduling, Policy, Operations Management, Event Planning, Microsoft Office, Proficient Typing Skills, Text Editing, Receptionist Duties, Open Minded, Reliability, Client Billing, Direct Sales, Grammar, Email Support, Conference Rooms, Large Scale Events, Insurance, Invoicing, Microsoft Excel, QuickBooks, Telephone Skills, Highly detail oriented, Oral, Critical Thinking, International Relations, Call Centers, Administrative Work, Office Management, Coordinating Events, Spreadsheets, Events Coordination, Administrative..., Customer Experience, Accounts Payable, Accounts Receivable, Payroll, 10 Key, Administrative...
Education
St. Edward's University 2008 — 2012
Bachelor of Arts (B.A.), International Relations
Université Catholique de l'Ouest 2010 — 2010
Study Abroad Program
Progressive Insurance November 2013 - Present
Progressive Insurance July 2010 - November 2013
Progressive Insurance January 2001 - July 2010
OMNOVA Solutions Inc. June 1997 - June 2000
PepsiCo June 1993 - June 1997
Exxon June 1989 - June 1993
Skills
Property & Casualty..., Analytics, Income Statement, Strategy, Competitive Analysis, Team Leadership, Sales Management, Product Management, Insurance, P&L Responsibility, New Business Development, Leadership, Legal Liability, Pricing, Marketing, Customer Retention, Cross-functional Team..., P&L, P&L Management, Management, Strategic Planning
Education
Stanford University
BA
University of California, Los Angeles - The Anderson School of Management
MBA
Amherst Central High
Wells Fargo January 2010 - Present
Wells Fargo November 2005 - January 2010
U.S. Trust Company 1999 - 2005
Progressive Insurance 1983 - 1991
Skills
Investments, Wealth Management, Equities, Asset Management, Series 7, Portfolio Management, Alternative Investments, Leadership, Strategic Planning, Asset Managment, Management, Retirement Planning, Mutual Funds, Asset Allocation, Financial Analysis, Strategy, Loans, Investment Advisory, Banking, Start-ups, Finance, Mergers & Acquisitions, Private Banking, Wealth Management...
Education
Stanford University
America's CAR-MART, Inc. January 2008 - Present
Claims Specialists, Inc. April 2004 - January 2008
Progressive Insurance September 1997 - April 2004
Wal-Mart Stores, Inc. / Claims Management, Inc. January 1992 - July 1995
U.S. Army - 82nd Airborne Division February 1986 - February 1988
U.S. Army Reserve - 102nd Combat Military Police (Det 1) February 1984 - February 1986
U.S. Army - 82nd Airborne Division August 1980 - October 1983
Skills
General Liability, Claims, Workers Compensation, Casualty, Insurance, Coverage, Claims Management, Liability, Insurance Claims, Litigation Management, Commercial Insurance, Professional Liability, Risk Management, Risk Mitigation, General Insurance, Reinsurance, Compliance, Problem Solving, Budgeting, Customer Service, Customer Relations, Auditing, Property & Casualty..., Risk, Negotiation, Process Improvement, Subrogation, Audit, Microsoft Office, Policy, Contract Negotiation, Settlements, Employment Practices..., Risk Assessment, D&O, Excel, Investigation, Internal Audit, Claim, Legal Liability, Accident, Management, Adjustments, Claim Investigation, Casualty Insurance
Education
Southwest Baptist University 1984 — 1986
Theology & Music
CA Technologies April 2003 - Present
Progressive Insurance Company April 1979 - July 2002
Progressive Insurance April 1979 - June 2002
Skills
Data Warehousing, ETL, Databases, Oracle, Integration, Master Data Management, Business Objects, Data Marts, Training, Consulting, Physical Data Modeling, Erwin, Requirements Analysis, Data Modeling, SDLC, Data Management, Analysis, Enterprise Architecture, Business Intelligence, Solution Architecture, Data Integration, IT Strategy, Pre-sales, Requirements Gathering, Database Design, Business Analysis, Solution Selling, Data Architecture, DB2, Enterprise Software, EAI, Microsoft SQL Server
Education
Southern New Hampshire University 1971 — 1973
BS, MIS
Albany business college 1969 — 1972
AAS, MIS
Farmers Insurance January 2011 - Present
Progressive Insurance November 2007 - July 2009
Progressive Insurance September 1997 - July 2009
Progressive Insurance November 2005 - November 2007
Progressive Insurance November 2003 - November 2005
Progressive Insurance July 2002 - November 2003
Progressive Insurance December 1999 - July 2002
Progressive Insurance June 1998 - December 1999
Progressive Insurance September 1997 - June 1998
American General Finance September 1996 - September 1997
Skills
Liability, Property & Casualty..., Claim, Training, Management, Insurance, Property Damage, General Insurance, Claim Investigation, Claims Resolution, Liability Analysis, Claims Handling, Motorcycle, Adjustments, Litigation Management, Underwriting, RV
Education
St. Ambrose University 1992 — 1996
Bachelor of Arts, Business Administration; Finance
Progressive Corporation July 2006 - Present
Progressive Insurance July 2006 - Present
County of Riverside August 2005 - June 2006
State Fund Compensation Insurance Fund May 2002 - October 2004
Skills
Customer Service, Insurance Claims, Claims, Research, Communication, Leadership, Financial Analysis, Tax Returns
Education
Southern New Hampshire University 2011 — 2015
Master's Degree, Accounting
Southern New Hampshire University 2008 — 2011
BS, Accounting/Finance
Progressive Insurance October 2008 - Present
Cruz, Gangi & Associates June 2007 - October 2008
US Attorney's Office, Southern District of New York June 2006 - September 2006
Office of the New York State Attorney General September 2005 - May 2006
Grey Group 2002 - 2003
Univision Communications 2001 - 2002
Univision Communications 2000 - 2001
Education
St. John's University School of Law 2003 — 2007
Saint John's University 1997 — 2001
BS, Communication Arts: Radio &Television Broadcasting
American Family Insurance January 2014 - August 2014
Travelers Insurance March 2009 - March 2012
Progressive Insurance March 2008 - December 2008
Progressive Insurance August 2006 - March 2008
Progressive June 2002 - June 2004
Skills
Property & Casualty..., Claims Management, Negotiation, Automobile, Insurance, Liability, Claim, Subrogation, Casualty, Legal Liability, Casualty Insurance, Claim Investigation, General Insurance, Property Damage, Customer Service, Risk Management
Education
St. Martin's College
Bachelors, with; Finance
Sharp Propane November 2012 - Present
Pedernales Electric Cooperative June 2007 - November 2012
Progressive Insurance November 1999 - June 2007
Skills
Management, Customer Service, Call Centers, Sales, Program Management, Training, Strategic Planning, Policy, Team Building, Customer Satisfaction, Leadership, Budgets, Team Leadership, Process Improvement, Project Management
Education
St. Edward's University 2007 — 2009
MBA, Management
Texas State University-San Marcos 2003 — 2007
Bachelors, Business Management
Waters Consulting Group, Inc. 2001 - Present
Antioch Baptist Church 1989 - 2015
National City Bank 1999 - 2001
Cuyahoga County 1997 - 1999
Cleveland Municipal School District 1994 - 1997
Cuyahoga County 1992 - 1994
Progressive Insurance 1987 - 1992
Skills
Recruitment, Diversity Recruitment, Business Process..., Employee Relations, Performance Management, Organizational..., Leadership Development, Human Resources, HRIS, Deferred Compensation, Employee Benefits, Succession Planning, Strategic Planning, HR Consulting, Organizational..., Team Building, Change Management, Non-profits, Executive Search, Recruiting, Sourcing, Nonprofits, Project Management, Management, Policy, Leadership, Employment Law, Business Process, Talent Acquisition, Budgets
Education
University of Pennsylvania - The Wharton School 1978 — 1980
Masters of Science, Operations Research
Spelman College 1974 — 1978
B. A., Math
KPMG July 2013 - Present
Progressive Insurance January 2007 - July 2013
Proxicom January 2007 - August 2007
Progressive Insurance January 2002 - January 2007
Luminant Worldwide 2000 - 2002
KPMG Consulting 1998 - 2000
US Army 1995 - 1998
Education
St. Mary's University 1997 — 1998
MA, International Relations/Nat'l Security
University of Mount Union 1990 — 1995
BA, Finance/Econ
Progressive Insurance March 2011 - Present
Capgemini Consulting July 2005 - Present
Capgemini July 2005 - Present
Sun Life Financial of Canada 2009 - 2010
Skills
Quality Center, Manual Testing, QTP, Test Management, User Acceptance Testing, Testing, LoadRunner, Performance Testing, Test Planning, Regression Testing, System Testing, Test Strategy, System Integration..., SDLC, Pega PRPC, Test Automation, Test Estimation, Defect Tracking, Agile Testing, CMMI, SAP Testing, Peoplesoft, Integration Testing, Test Execution, Test Cases, SoapUI, HP Quality Center
Education
Sri Krishnadevaraya University 2000 — 2002
MSc Computer Science
Esurance September 2013 - Present
Esurance July 2006 - September 2013
Progressive Insurance 2003 - 2006
Skills
Property Damage, Claims Management, Automobile, Claim Investigation, Liability, Claim, Insurance, Property & Casualty..., Operations Management, Process Improvement, Casualty, Commercial Insurance, General Insurance, Subrogation, Litigation Management, Customer Retention, Professional Liability, Negotiation, Legal Liability, Underwriting, Claims Handling
Education
St. John's University, The Peter J. Tobin College of Business 1999 — 2003
Esurance July 2007 - Present
Esurance October 2004 - July 2007
Progressive Insurance July 2002 - October 2004
Progressive Insurance July 1999 - July 2002
Skills
Process Improvement, Settlement, Liability Analysis, Claims Management, Workers Compensation, Claim, Professional Liability, Property Damage, Liability, Subrogation, Casualty, Litigation Management, Claim Investigation, Legal Liability, Insurance, Property & Casualty..., Adjusters, General Insurance, Casualty Insurance
Education
St. Edward's University 1993 — 1998
Bachelor of Arts, Criminal Justice
Carmel Partners August 2012 - Present
Larkspur Hotels and Restaurants July 2005 - February 2012
Larkspur Hotels and Restaurants October 2003 - June 2005
Transamerica Senior Living January 1996 - August 2001
Transamerica HomeFirst December 1995 - June 1999
Transamerica Corporation July 1992 - November 1995
Exergy, Inc November 1989 - June 1992
Progressive Insurance October 1986 - October 1989
Transamerica Corporation September 1983 - September 1986
Transamerica Corporation July 1980 - August 1983
Education
University of Pennsylvania - The Wharton School 1978 — 1980
M.B.A., Finance/Marketing
Stanford University 1974 — 1978
Bachelor of Arts (B.A.), Economics
Progressive Insurance October 1997 - Present
SJR Productions October 2005 - November 2011
Skills
Risk Management, Customer Service, Sales, Strategic Planning, Management, Team Building, New Business Development, Leadership, Sales Management, Microsoft Office, Training, Marketing
Education
St. Cloud State University 1991 — 1996
Bachelor of Arts (B.A.), Urban Planning/Political Science
Holdingford High School 1988 — 1991
Kinney Recruiting Massage TherapistSelf-EmployedFebruary 2013 - Present
Progressive Insurance October 2010 - Present
Education
B.A. Degree 2003 — 2007
Southwestern University 2003 — 2007
Theatre
Lampariello & Warrick, P.A. April 2014 - Present
Progressive Insurance December 2012 - March 2014
Law Office of Jonathan J. Warrick, P.A. April 2007 - December 2012
Law Office of Russel Lazega June 2004 - January 2010
Skills
Corporate Law, Courts, Litigation, Hearings, Civil Litigation, Personal Injury, Legal Research, Arbitration, Mediation, Insurance Law
Education
St. Thomas University School of Law 2003 — 2005
Juris Doctor, Law
University of Pittsburgh 1997 — 2002
B.A., Communication - Rhetoric & Comm; English Literature
Progressive Insurance attorneyZurich, NAOctober 2001 - October 2006
Education
Stetson University College of Law 1995 — 1997
JD, LAW
University of Florida 1991 — 1993
BA, history, political science
St. Petersburg College 1989 — 1990
AA, general liberal arts
Alterra Reinsurance USA May 2010 - Present
Transatlantic Reinsurance 1994 - 1998
Progressive Insurance October 1986 - June 1992
Education
Stanford University Graduate School of Business 1984 — 1986
MBA
University of Notre Dame 1972 — 1976
BA, Economics
Dave Patterson Insurance Agency Agent/Customer ServiceFarmers InsuranceDecember 2010 - Present
Colonial Life September 2010 - December 2010
CSAA August 2004 - April 2010
AAA Colorado September 2003 - August 2004
Progressive Insurance February 2001 - September 2003
Skills
Property & Casualty..., Casualty, Insurance, Commercial Lines, General Liability, Computer Literate, Customer Satisfaction, Problem Solving, Research, Customer Retention
Education
University of South Florida 1996 — 2000
BA, English
St. Petersburg College 1969 — 1972
AA, general
PwC 2014 - Present
Progressive Insurance January 2006 - February 2014
United Informtion Technologies (UIT) May 2004 - February 2006
Verizon September 1994 - November 2003
Skills
Employee Benefits, Human Resources, Performance Management, Employee Relations, Onboarding, Leadership, Program Management, Event Planning, Outlook, Team Building, Microsoft Word, Process Improvement, Access
Education
St. Petersburg College 2006 — 2011
BAS, International Business
Florida Medical Clinic July 2014 - Present
Temple Terrace Family Physicians May 2005 - July 2014
Progressive Insurance October 2004 - May 2005
John Carthy, MD June 1994 - October 2004
Tampa General Hospital January 1989 - June 1994
Horizon Hospital July 1986 - December 1989
Skills
Healthcare, Nursing, Patient Education, Critical Care, ICU, Medicine, Medical-Surgical, Registered Nurses, Prevention, Herbal Remedies, Spiritual Direction, Reiki, Aromatherapy, Flower Essences, Wellness, Natural Health, Nurse Practitioners
Education
University of South Florida 1992 — 1994
MSN, Nursing
University of South Florida
BS, Nursing
St. Petersburg College
ASN, Nursing
Crawford & Company October 2009 - Present
PROGRESSIVE INSURANCE COMPANY January 1997 - June 2009
Progressive Insurance 1997 - 2009
JC CAGNEY'S RESTAURANT January 1994 - January 1997
COCA COLA January 1993 - January 1994
Skills
Claim, Liability, Property Damage
Education
St. John Fisher College 1989 — 1993
Bachelor of Arts, History
Liberty Mutual - Safeco September 2015 - Present
Liberty Mutual Agency Markets 2002 - Present
Progressive Insurance 1999 - 2002
Skills
Account Management, Business Development, Business Planning, Casualty, Change Management, Claim, Claims Management, Coaching, Commercial Insurance, Customer Retention, Customer Satisfaction, Customer Service, Employee Benefits, Employee Training, Financial Analysis, General Insurance, Insurance, Leadership, Liability, Management, Marketing, Marketing Strategy, Microsoft Excel, Microsoft Office, Negotiation, New Business Development, Operations Management, PowerPoint, Process Improvement, Project Management, Property & Casualty..., Recruiting, Risk Management, Sales, Sales Management, Strategic Planning, Subrogation, Team Building, Training, Underwriting, Vendor Management, Strategy, Selling, Property Damage, Claim Investigation, Program Management, Executive Management, Small Business, Claims Handling, Motorcycle
Education
Villanova University 2014 — 2015
Six Sigma Green Belt
St. Mary's University 1994 — 1998
BBA, Management / Marketing
Progressive Insurance January 2012 - Present
Safeway June 2008 - May 2010
Office Max August 2006 - June 2008
St. Edward's University 2007 - 2008
Fry's Electronics December 2005 - May 2006
Skills
Data Entry, Customer Service, Telephone Skills, PowerPoint, Word
Education
St. Edward's University 2006 — 2008
B.A., English Writing and Rhetoric, English
Allstate August 2015 - Present
Mendota Insurance March 2012 - April 2015
Progressive Insurance March 1997 - January 2012
First Health February 1995 - October 1997
Allstate Insurance October 1990 - December 1993
Skills
Team Leadership, Negotiation, Customer Negotiations, Property & Casualty..., Claims Management, Claim, Insurance, Strategy, Leadership, Casualty, Property Damage, Subrogation, Liability Analysis, Claim Investigation, Liability, General Insurance, Commercial Insurance, Underwriting, Legal Liability, Workers Compensation, Professional Liability, Litigation Management, Process Improvement, Claims Resolution, Leadership Development, Cross-functional Team..., Casualty Insurance
Education
St. Catherine University 1994 — 1996
BA, Business Marketing and Management
University of North Texas 1991 — 1993
Business Marketing and Management
Winona State University 1988 — 1990
Business Marketing and Management
Kaplan Financial Education
Kaplan Financial Education
Medical Evaluations, Inc. May 2009 - Present
Progressive Insurance March 2006 - October 2007
Education
St. Cloud State University - Herberger Business School 2001 — 2005
B.S., Management
Progressive Insurance Handling customer service claims for Progressive customers and providing assistance throughout the claims process. Small Business ConsultantPaychexJuly 2014 - May 2015
Rainmaker Document Technologies August 2010 - July 2014
Rainmaker Document Technologies 2007 - 2009
Skills
Team Leadership, Customer Service, Account Management, Sales, Microsoft Excel, Marketing, Microsoft Office, Leadership, Management
Education
St. Edward's University 2003 — 2007
Marketing, Marketing
Progressive Insurance
Skills
Strategic Planning, Event Planning, Process Improvement, Claims Management, Liability, Customer Service, Claim
Education
St. Cloud State University 1996 — 2000
Bachelor of Arts (B.A.), French and International Business
Progressive Insurance September 1997 - Present
Cameron County 1995 - August 1997
Willacy County 1994 - 1995
Skills
Property Damage, Property & Casualty..., Casualty, Claims Management, Subrogation, Liability, Auto Claims, Claim, Legal Liability, Liability Analysis, Claims Handling, Litigation Management, Accident, Claim Investigation, Property Claims, Casualty Insurance, Customer Service, Litigation, Insurance, Negotiation, Microsoft Office
Education
St. Edward's University 1991 — 1994
Bachelor's degree, Criminal Justice and Corrections
Santa Rosa High School 1986 — 1989
CVS Pharmacy August 2013 - Present
Walgreens Pharmacy December 2012 - January 2013
First Acceptance Corporation June 2000 - May 2012
Sitel April 1999 - June 2000
RGIS February 1999 - March 1999
Progressive Insurance March 1997 - November 1998
Infinity Insurance April 1995 - March 1997
Evergreen Federal Savings and Loan June 1994 - July 1995
State Farm January 1994 - June 1994
Harry & David November 1993 - December 1993
Skills
Property & Casualty..., Liability, Casualty, General Insurance, Insurance, Casualty Insurance, Team Building, Customer Service, Claim, Sales, Management, Legal Liability
Education
Southern Oregon University
Bachelor of Science (B.S.), Business Administration
Progressive Insurance July 2013 - Present
Corp Savers Healthcare October 2009 - May 2013
Education
Southern University at New Orleans 1986 — 1989
Associates, Business
EZCORP July 2014 - January 2015
EZCORP January 2014 - July 2014
Conifer Health Solutions April 2013 - December 2013
EZCorp December 2011 - March 2013
Ace Cash Express May 2011 - November 2011
Rent-A-Center, Inc. February 2008 - April 2011
Cash America International, Inc. June 2006 - February 2008
Fee, Smith, Sharp & Vitullo June 2005 - June 2006
Baker Botts LLP September 2001 - May 2005
Progressive Insurance 1996 - 1999
Skills
Litigation, Financial Services, Commercial Litigation, Mergers, Corporate Governance, Risk Management, Mergers & Acquisitions, Due Diligence, Fraud, Securities, Contract Negotiation, Corporate Law, Legal Research, Private Equity, Employment Law, E-commerce, Legal Writing, Bankruptcy, Finance, Privacy Law, Leadership, Management, Strategic Planning, Team Building
Education
St. Mary's University School of Law 1998 — 2001
JD, Law
The University of Texas at Austin 1991 — 1997
BA, History, Journalism
Liberty Mutual Group March 2006 - April 2014
Progressive Insurance 2003 - 2006
Skills
Insurance, Property & Casualty..., Customer Service, Claim, Customer Satisfaction, Umbrella Insurance, Outlook, Liability
Education
St. Cloud State University
BA, Communication, General
Progressive Insurance February 2012 - Present
Enterprise Rent-A-Car August 2010 - February 2012
Skills
Fleet Management, Vehicles, Car Rental, Customer Service, Customer Satisfaction, Automobile, Automotive, Sales, Inventory Management, Profit, Outlook, Microsoft Excel, Cold Calling, Microsoft Office, Marketing, PowerPoint, Accounts Receivable, Account Management, Microsoft Word
Education
University of South Carolina Upstate 2003 — 2007
Bachelor of Communication
Southern Wesleyan University 2005 — 2006
Business Administration and Management, General
Bank of America 2011 - Present
Bank of America 2003 - 2011
Accenture 1995 - 2002
Progressive Insurance 1988 - 1994
Bain & Company 1984 - 1986
Skills
Financial Analysis, Corporate Finance, Finance, Strategic Planning, Profitability..., Property & Casualty..., Divestitures, Expense Management, Financial Forecasting, Risk Management, Executive Management, Business Analysis, Financial Services, Leadership, Portfolio Management, Mergers & Acquisitions
Education
Stanford University Graduate School of Business 1986 — 1988
MBA, Finance
Stanford University 1980 — 1984
Bachelor of Science & Bachelor of Arts, Biology & Economics
Progressive Corporation TreasurerMelrose Fire DepartmentAugust 2006 - Present
Progressive Insurance June 2005 - Present
Skills
Insurance
Education
Saint Cloud State University - G.R. Herberger College of Business 2003 — 2005
Bachelor's degree, Insurance, A-
Hudson Insurance Group May 2015 - Present
Park Insurance Company September 2012 - May 2015
Progressive Insurance October 2003 - March 2012
Enterprise Rent-A-Car April 1998 - July 2001
American Family Insurance September 1995 - April 1998
Skills
Insurance, Property & Casualty..., Risk Management, Liability, General Insurance, Commercial Insurance, Claim, Underwriting, Customer Retention, Automobile, Customer Satisfaction
Education
Central Insurance School
Personal Lines Agent
St. Louis Community College
Business Administration and Management, General
Ursuline Academy
High School
Esurance October 2010 - Present
Progressive Insurance December 2002 - April 2010
Skills
Excel, Customer Service, Word, Customer Relations, PowerPoint, Medical Billing, Litigation, Microsoft Excel, Risk Management
Education
St. Petersburg College 1994 — 1995
Progressive Insurance November 2003 - April 2010
Commerce Bank March 2002 - October 2003
TCC Potomac Enterprises July 1998 - February 2002
Keeneland & The Red Mile Horse Racing March 2000 - September 2000
Skills
Typing, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Hospitality, Hospitals, Internet, Lotus Notes, Microsoft Office, Negotiation, Nursing, Office Management, Photoshop, Problem Solving, Qualitative Research, Strategic Planning, Twitter, Writing, Windows, Web Services, Creative Writing, YouTube
Education
Hillsborough Community College 2011 — 2013
Associate of Science (A.S.), Registered Nursing/Registered Nurse
St. Petersburg College 2005 — 2007
Associate of Science (A.S.), Crime Scene
Whitesburg High School 1991 — 1995
Diploma, Computer Science, 9-12
Cherry's Bar and Grille May 2011 - Present
The Cutting Cafe January 2009 - November 2010
Cintas February 2007 - January 2008
Progressive Insurance January 2005 - February 2007
Skills
Customer Service, Hospitality, Typing, Accounts Payable
Education
Southern Technical College
Melcher & Prescott Insurance September 2008 - Present
Progressive Insurance September 2003 - July 2007
Education
Southern NH University
Business Administration
Progressive Insurance September 2012 - Present
USAA 2006 - 2012
TeleTech January 2000 - April 2004
regal cinemas Hollywood 20 1997 - 1999
Skills
Microsoft Office, Customer Service, Customer Satisfaction, Customer Retention, Scuba Diving, Financial Analysis, Insurance, Operations Management
Education
St. Petersburg College 2011 — 2014
Associate of Science (A.S.), Information Technology
A&M Consolidated High School 1990 — 1993
Diploma, General Studies
SCA Appraisal Company February 2012 - Present
Progressive Insurance May 1996 - January 2012
Skills
Claim, Casualty
Education
Spring Hill College 1982 — 1987
Bachelor of Arts (B.A.), Communication and Media Studies
Sears Holdings Corporation October 2013 - Present
OneWest Bank May 2008 - February 2013
Progressive Insurance December 1998 - December 2007
Skills
Foreclosures, Contact Center..., Customer Service..., Sales Management, Loss Mitigation, Collections, Mortgage Servicing, Mortgage Banking, Debt Settlement, Student Loans, Reverse Mortgages, Residential Mortgages, Second Mortgages, Call Center..., Call Centers, Cisco Call Manager, Call Center Development, Call center start-up, Bankruptcy, Property & Casualty..., Property Claims, Insurance, Loan Servicing, FHA, VA loans, REO, Default Administration, Sales, Customer Service
Education
St. Edward's University 1994 — 1996
Master of Business Administration (MBA)
Southwest Texas State University 1985 — 1991
Bachelor of Business Administration (BBA)
Nationwide Insurance 2005 - 2012
Progressive Insurance April 2002 - March 2005
Skills
Customer Service, Process Improvement, Microsoft Office, Microsoft Word, PowerPoint, Analysis, Property & Casualty..., Team Building, Strategic Planning, Casualty, Liability, Team Leadership, Claim, Negotiation, Insurance, Claims Management, Policy, Outlook
Education
Southern Wesleyan University 2005 — 2006
Master's degree, Management
University of South Carolina-Columbia 1997 — 2001
Bachelor of Science (B.S.), Marketing and Human Resource Management
Farmers Insurance November 2010 - Present
Kingsway Amigo Insurance Company January 2008 - November 2010
Progressive Insurance January 1996 - January 2008
Skills
Property & Casualty..., Property Damage, Casualty, Claims Management, Claim, Liability, Insurance, Commercial Insurance, Legal Liability, General Insurance, Subrogation, Claim Investigation, Liability Analysis, Customer Service, Claims Handling, Casualty Insurance, Commercial Lines
Education
St. Thomas University
Bachelor of Arts (B.A.), Business Administration and Management, General
Progressive Insurance March 2009 - September 2013
Progressive Insurance 2002 - 2013
Skills
Direct Sales, Customer Service, Multi Tasking, Call Centers, Microsoft Office, Windows based programs
Education
University of South Florida 1997 — 2000
Bachelor of Arts (BA), Interdisciplinary Social Sciences
St. Petersburg College 1994 — 1996
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Cosmos Development Company September 2015 - Present
Progressive Insurance October 2013 - July 2015
New Hampshire Coating Services October 2011 - October 2013
Education
Southern New Hampshire University 2011 — 2015
Bachelor’s Degree, English Language & Literature