Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
Enterprise Holdings March 2014 - Present
SafeAuto Insurance Company August 2011 - September 2013
CSAA Insurance Group April 2010 - April 2011
Arrow Trucking Co February 2009 - December 2009
Progressive Insurance November 2004 - November 2008
WilTel Communications November 2001 - November 2004
American Red Cross January 1997 - November 2001
US Army January 1987 - June 1991
Skills
Customer Service, Process Improvement, Training, Appraisals, Claims Resolution, Claims Handling, Claims Management, Auto Claims, Multi Tasking, Negotiation, Customer Satisfaction, Continuous Improvement, Customer Retention, Customer Acquisition, Property & Casualty..., Leadership, Management
Education
University of Phoenix 2000 — 2002
Bachelor of Science, E-Business, 3.46 GPA
Tulsa Community College
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences/Liberal Studies
Progressive Insurance
Education
University of South Florida 1992 — 1998
Bachelor's degree, Criminology
Thomas M. Cooley Law School
Doctor of Law (JD)
Thomas M. Cooley Law School
Westchester Medical Center October 2010 - Present
Design Technologies June 2009 - August 2009
Businesscase.com May 2009 - July 2009
Progressive Insurance November 2004 - May 2008
Skills
Microsoft Office, Microsoft Excel, Process Improvement, Data Analysis, Time Management, Financial Modeling, Marketing, Six Sigma, Analysis, Analytics, Microsoft Access, Performance Management, Microsoft Report Builder, Throughput Analysis, Process Development, MS Project, Teletracking XT, Business Strategy, Management, Strategy, Business Analysis, Access
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2008 — 2010
Master of Business Administration, Finance/Operations/Competitive and Behavioral Strategy
Union College 2000 — 2004
Bachelor of Arts, Economics
The Walt Disney Studios May 2015 - August 2015
UCLA Anderson School of Management August 2014 - September 2014
adidas Gymnastics June 2014 - September 2014
iRally May 2014 - September 2014
DAILYLOOK February 2014 - March 2014
Progressive Insurance April 2012 - December 2013
DAILYLOOK June 2013 - October 2013
Progressive Insurance February 2010 - May 2012
Skills
Project Management, Regression Analysis, Negotiation, Vendor Management, Team Building, Marketing, Data Analysis, Customer Relations and..., Japanese, Customer Satisfaction, Budgets, Start-ups, Spanish (basic), Insurance, CRM, Legal Liability, Underwriting, Financial Analysis, Business Development, Strategy
Education
UCLA Anderson School of Management 2012 — 2015
Master of Business Administration (M.B.A.)
University of California, Berkeley
Bachelor of Science (B.S.)
Advocare March 2007 - Present
Progressive Insurance March 1997 - Present
Skills
Nutrition, Fitness, Wellness, Athletics, Insurance, Customer Service, Claims Management, Coaching, Leadership Development, Microsoft Office, Team Building, Sales, Leadership, Customer Satisfaction, Process Improvement, Strategic Planning, Building Relationships, Employee Training, Management, Staff Development, Analysis, Employee Benefits, Human Resources, Marketing, Performance Management, Public Speaking, Team Leadership, Social Networking, Training
Education
Troy University 1994 — 1996
B.S., Accounting
Edgewood Academy 1979 — 1991
Progressive Insurance May 2011 - Present
Skills
Casualty, Claim, Claims Management, Insurance, Liability, Litigation, Property, Property Damage
Education
Thomas M. Cooley Law School 2008 — 2011
Doctor of Law (J.D.)
Matrix Absence Management May 2013 - Present
Progressive Insurance November 2011 - May 2013
Aetna October 2006 - November 2011
Skills
Insurance, Employee Benefits, FMLA, Long Term Disability, Short Term Disability, Managed Care, Health Insurance, Healthcare, Personal Injury..., Human Resources, Customer Service, Coaching, Leadership, Training, Claims Management, Disability Insurance, General Insurance, Outlook, Employee Relations
Education
Umpqua Community College 2002 — 2002
Nursing Assistant/Aide and Patient Care Assistant/Aide
Carrere opportunities 1982 - 2014
Progressive Insurance 2000 - 2013
Skills
Microsoft Word, Customer Service, Outlook, Microsoft Office, Microsoft Excel, PowerPoint, Budgets, English, Windows, Research, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Commercial Claims, Automobile Liability, Team Management, Commercial Insurance, Claims Management, Change Management, Insurance, Analysis
Education
Umpqua Community College 1975 — 1978
Oakland High 1972 — 1976
General Education
Axis March 2014 - Present
State Farm January 2013 - March 2014
Progressive Insurance January 2012 - January 2013
Starbucks February 2010 - May 2011
Nellos Bistro 2011 - 2011
Axis 2009 - 2009
Skills
Customer Service, Public Speaking, Event Planning, Managment, creative strategies, content development, Nonprofits, Creative Strategy, Management
Education
University of Colorado at Colorado Springs 2011 — 2014
BA (Currently Enrolled), Philosophy
Summit Semester 2008 — 2009
Memorial Health Systems 2010 — 2010
Emergency Medicine
Union University
IMPACT360 2007 — 2008
Progressive Insurance January 2013 - Present
Progressive Insurance May 2012 - January 2013
Progressive Insurance January 2008 - June 2012
Progressive Insurance June 2005 - January 2008
Skills
Insurance, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Customer Service, Property & Casualty..., Claim, Liability, Professional Liability, Leadership, Claims Management, SAS, Compliance, Internal Controls, Process Control, Internal Audit, Commercial Insurance, Property Damage, Process Improvement, Analysis, General Insurance, Lotus Notes, Business Analysis, Data Analysis, Claims Resolution, Claim Investigation, Subrogation, Casualty, Liability Analysis, Legal Liability, Outlook, Claims Handling, Project Management, Strategic Planning, Employee Training, Competitive Analysis, Property Claims, Management, Auditing
Education
John Carroll University 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.7 GPA
University of Alabama 2000 — 2004
Bachelor of Science, Corporate Financial Investment Management; Economics
ACE Group August 2014 - Present
Catlin January 2014 - Present
Catlin February 2011 - December 2013
Catlin December 2010 - February 2011
Assurance America April 2010 - December 2010
Esurance February 2005 - June 2010
Progressive Insurance January 2004 - March 2005
Progressive Insurance February 2002 - February 2004
Progressive Insurance Company February 1998 - February 2002
Skills
Claims Management, Business Analysis, Project Management, Property & Casualty..., Claim, Insurance, Liability, Casualty, General Insurance, Litigation Management, Commercial Lines, Process Improvement
Education
University of Alabama 1993 — 1997
Bachelor of Science (BS), Consumer Economics
Progressive Insurance February 2014 - Present
Progressive Insurance November 2012 - Present
US Air Force January 2012 - January 2013
HQ ISAF, Kabul Afgnistan May 2011 - December 2011
Kadena AB August 2010 - June 2011
Air Force Materiel Command Inspector General April 2008 - August 2010
Wright-Patt January 2007 - April 2010
Skills
Mentorship/Leader..., Strategic Leadership, Change Management, Telecommunications..., Network Operations and..., Customer Oriented, IT Infrastructure...
Education
University of Maryland University College 2005 — 2009
Master of Science (M.S.), Telecommunications Management
Troy State University 1990 — 1994
Bachelor of Applied Science (B.A.Sc.), Electronic Engineering Technology
Hertz Equipment Rental April 2015 - Present
Progressive Insurance August 2013 - March 2015
Sempra Energy January 2012 - August 2013
TD Bank Group June 2011 - December 2011
Honda September 2005 - June 2011
Progressive Insurance May 2004 - September 2005
Wachovia Bank - Charlotte, NC May 2004 - September 2004
IBM 2001 - 2003
GEICO 2001 - 2001
Marsh 1998 - 2001
Skills
Websphere, Agile, SOA, J2EE, Software Development, UML, DB2, Software Design, XML, C#, .NET, SQL Server, Java, AJAX, Object Oriented Design, Architecture, HTML, Application Development, JavaScript, SQL, ASP.NET, TIBCO, Smalltalk, Novell, Agile Methodologies, Microsoft SQL Server, Java Enterprise Edition, SDLC, OOP, Eclipse, Requirements Analysis, Design Patterns, SOAP, Application Architecture, System Architecture, Enterprise Architecture, Web Applications, Spring, Hibernate, T-SQL, Tomcat, Weblogic, Web Services, Software Project..., Oracle, Scrum, Solution Architecture, JMS, EJB, Unix
Education
Universitatea „Politehnica” din Timișoara 1984 — 1989
MSc., Computer Science
iHeartMedia May 2012 - Present
Raycom Media (WDAM T.V.) January 2008 - May 2011
Clear Channel Radio January 2002 - January 2008
Progressive Insurance January 2000 - January 2002
Walgreens August 1999 - January 2000
Walgreens 1996 - 1999
Skills
Social Media, Marketing, Customer Service, Event Planning, Media Buying, Cold Calling, Marketing Communications, Media Relations, Social Networking, Account Management, Facebook, Copywriting, Digital Media, Advertising Sales, Radio, Press Releases, Broadcast, Online Marketing
Education
Tulsa Community College
Service King Collision Repair Centers June 2014 - Present
Sterling Collision Centers August 2010 - Present
Sterling Autobody November 2007 - July 2010
AIG April 2006 - November 2007
Progressive Insurance 2002 - 2007
Skills
I Car Gold Certified, Risk Management, Automobile, Operations Management, Automotive Aftermarket, New Business Development, Marketing, Automotive, Vehicles, Claim, Process Improvement, Six Sigma, Customer Service, Customer Satisfaction, Team Building, Forecasting, Profit, Budgets, Executive Management, Casualty, Automotive Repair, Training, Insurance, Purchasing, Coaching, Sales, Business Strategy, Strategic Planning, Income Statement, Lean Manufacturing, Negotiation, Customer Retention, Team Leadership, Leadership, Parts, Continuous Improvement, Leadership Development, Sales Growth, Sales Management, Marketing Strategy
Education
University of Alabama 1994 — 1999
Bachelors of Science, Financial Planning
Farm Family Insurance April 2005 - Present
OneBeacon Insurance November 2001 - March 2005
Progressive Insurance September 1994 - May 2001
Skills
Property & Casualty..., General Insurance, Commercial Insurance, Liability, Insurance Claims, Claims Management, Casualty Insurance, Management, Health Insurance, Claim, Customer Service, Insurance
Education
State University of New York at Albany
Bachelor of Arts (B.A.)
Progressive Insurance November 2003 - Present
Corporate Investigative Strategies, LLC August 2002 - November 2003
AccuQuest Corporation April 1998 - August 2002
Engineering & Fire Investigations (EFI) 1997 - 1998
INS Investigations Bureau (former subsidiary of GAB Robins Int'l) 1996 - 1997
International Association of Special Investigation Units (IASIU) September 1991 - September 1995
Aetna Life & Casualty 1990 - 1995
MetLife 1989 - 1990
Aetna 1986 - 1989
Skills
Strategy, Project Management, Marketing, New Business Development, Media Relations, Enforcement, Fraud, Internal Investigations, Investigation, Surveillance, Private Investigations, Claims Management, Litigation Management, Evidence, Property & Casualty..., Casualty, Claim Investigation, Claim, Legal Liability, Liability, Liability Analysis, Subrogation, Accident, Commercial Insurance, Commercial Lines, Workers Compensation, Property Damage, Professional Liability, Insurance Law, Claims Investigations, Background Checks, Insurance, Reinsurance
Education
Towson University
Stradley Ronon July 2014 - Present
Stradley Ronon November 2012 - June 2014
Progressive Insurance September 2009 - September 2012
Circuit Court for Anne Arundel County August 2008 - September 2009
Pima County Attorney’s Office April 2006 - September 2006
Skills
Civil Litigation, Litigation, Legal Issues, Legal Research, Legal Writing, Courts, Westlaw
Education
University of Arizona, James E. Rogers College of Law 2004 — 2007
J.D., Law
Tulane University 1999 — 2003
B.A., English & Communications
Barbri
CIGNA January 2013 - Present
Amazon November 2012 - January 2013
Verizon May 2006 - June 2012
Progressive Insurance May 2003 - May 2006
Skills
General Insurance, File Management, Telephone Skills, Software Documentation, Filing, Lotus Notes, Sales, Wireless Networking, Business, CCNA, Microsoft Excel, Firewalls, Microsoft Office, Microsoft Word, Multimedia, PowerPoint, Photoshop, Packaging, Pricing, Switches, Video Editing, Video Production, Windows, Dreamweaver, SharePoint, Management
Education
Universidade do Vale do Rio dos Sinos 1986 — 1989
Bachelor of Science (BS), International Business
Universidade do Vale do Rio dos Sinos 1985 — 1989
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Peggy Kirk Bell Girls' Golf Tour March 2012 - Present
Greensboro College March 2012 - May 2013
Triad Youth Golf Foundation March 2012 - May 2013
Progressive Insurance November 2011 - March 2012
Progressive Insurance August 2010 - October 2011
Skills
Coaching, Golf, Social Media, Program Management, Fundraising, Press Releases, Management, Sports Marketing
Education
Trinity University 2006 — 2010
Bachelor of Arts (B.A.), History, Anthropology
I'm in Control energy management systems January 2013 - Present
SCIenergy August 2008 - November 2012
Scientific Conservation Inc.(SCI); now SCIenergy December 2008 - August 2011
SunEdison February 2008 - December 2008
Enflex Corporation November 2007 - February 2008
Rev X Systems November 2006 - November 2007
Fidelity Information Services (FIS) January 2002 - November 2006
Fidelity National Real Estate Solutions (FNRES) January 2002 - November 2006
LeaderOnline (Heidrick & Struggles) November 1997 - January 2002
Progressive Insurance January 1992 - November 1997
Skills
Energy Efficiency, Energy, Energy Management, Cleantech, Business Development, Sustainability, Strategic Planning, Renewable Energy, Business Strategy, New Business Development, Smart Grid, Solar Energy, Start-ups, Project Management, Program Management, Salesforce.com, Fortune 100, Mergers & Acquisitions, Venture Capital, Business Planning, Leadership, Marketing, Enterprise Software, Management, SaaS, Strategy, Entrepreneurship, Strategic Partnerships, Management Consulting, Cross-functional Team..., E-commerce, Sales, Executive Management, Outsourcing, Competitive Analysis, Selling, Product Management, Contract Negotiation, Go-to-market Strategy, Consulting, Cloud Computing, CRM, Solution Selling, Sales Management, Product Marketing, Energy Audits, Product Development, Direct Sales, Sales Operations, Project Planning
Education
U. Colorado 1977 — 1978
MPA, Public Administration
United States Military Academy at West Point 1972 — 1976
B.S., Civil Engineering
Humana June 2013 - Present
Kentucky National Insurance April 2012 - Present
Security First Managers, LLC October 2010 - April 2012
Allstate Insurance July 2009 - October 2011
Umpqua Feather Merchants May 2008 - January 2009
Aramark at Coors Field January 2008 - June 2008
Centerplate 2006 - 2007
Progressive Insurance June 2003 - September 2004
Skills
CPCU, Insurance, Customer Service, Budgets, Retail, Process Improvement, Finance, Management, Negotiation, Strategic Planning, Sales Management, Team Building, Training, Forecasting, Marketing Strategy, Underwriting, Claim, Time Management, Human Resources, Risk Management, Umbrella Insurance, Casualty, Property & Casualty..., General Insurance, Commercial Insurance
Education
University of Kentucky 2014 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Louisville 2014 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Transylvania University 1996 — 2003
BA, Business Administration
Osceola High School 1994 — 1996
High School Diploma, Swimming and Chorus
National Interstate Insurance Company January 2015 - Present
Progressive Insurance April 2013 - January 2015
TravelCenters of America May 2010 - April 2013
Bucyrus Community Hospital March 2009 - February 2010
Education
Tiffin University 2010 — 2012
Master of Business Administration (M.B.A.), General Management
Tiffin University 2005 — 2009
Bachelor's degree, Accounting
Sunnyview Rehabiliatation Hospital October 2012 - Present
Stacy's Transcription Services January 2012 - Present
MedQuist September 2010 - January 2012
Nuance Communications April 2008 - June 2010
The Ayco Company, L.P. September 2004 - January 2007
Progressive Insurance March 2003 - May 2004
State Farm Insurance July 1997 - February 2003
Skills
Medical Terminology, Typing, Medical Transcription, Transcription Services, Transcription, Medical Underwriting, Life Insurance, Health Insurance, Audio Transcription, Close Attention to..., HIPAA
Education
Andrews & Holbrook 2007 — 2008
Medical Transcription certificate, Medical Transcription/Transcriptionist
University at Albany, SUNY 1986 — 1990
B.A., Sociology, Psychology
Progressive Insurance December 2014 - Present
Progressive Insurance September 2013 - November 2014
State Farm Insurance September 2011 - August 2013
KCO Resource Management May 2011 - September 2011
State Farm Insurance June 2011 - August 2011
Planet Fitness October 2009 - June 2011
KCO Resource Management February 2011 - May 2011
University at Albany 2009 - 2011
Wolfert Roost Country Club May 2009 - September 2010
University at Albany September 2008 - May 2010
Skills
Microsoft Office, Customer Service, Management, Microsoft Word, Research, Public Speaking, Social Networking, Leadership, Team Building, PowerPoint
Education
University at Albany, SUNY 2008 — 2012
Bachelor of Science, Business Administration; Management and Marketing
Scottsdale Insurance Company July 2014 - Present
Prestige Realty 2008 - Present
LA Fitness 2004 - Present
Scottsdale Insurance Company July 2011 - July 2014
Apollo High School 2006 - 2008
Chubb Insurance 2005 - 2006
Progressive Insurance 2004 - 2005
Visma Services Norge AS 2003 - 2004
Skills
Financial Analysis, Insurance, Marketing, Negotiation, Risk Management, Microsoft Excel, Project Management, Team Building, Analysis, Budgets, Process Improvement, Strategic Planning, Microsoft Office, Underwriting, Public Speaking
Education
University of Georgia - Terry College of Business 1998 — 2002
BBA, International Business, German
University of Agder (UiA) 2000 — 2001
International Business
Progressive Insurance January 2011 - Present
Best Buy July 2006 - January 2011
Stahancyk, Kent & Hook P.C. February 2003 - August 2005
Skills
Leadership, Microsoft Excel, Customer Service, Training, Microsoft Office, Public Speaking, Access, Process Improvement, Data Entry, Coaching, Marketing, Event Planning
Education
University of Oregon 2006 — 2010
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Trinity Western University 2005 — 2006
Business Administration and Management, General
Nationwide Insurance April 2001 - Present
Progressive Insurance March 2000 - April 2001
Skills
Property & Casualty..., Material Damage Claims, Life Insurance, Liability, Claim, Commercial Insurance, Casualty, Underwriting, General Insurance, Claims Management, Commercial Lines, Insurance, Legal Liability
Education
Troy State University 1991 — 1995
BS, Marketing
Progressive Insurance May 1997 - April 2013
Salt Lake Organizing Committee for the 2002 Olympic Winter Games January 2002 - February 2002
Principal Financial Group January 1992 - August 1996
Skills
Claims Management, Supervisory Skills, Customer Service, Claim Investigation, Customer Retention, Employee Training, Creative Writing, Report Writing, Security, Microsoft Office, Computer Proficiency, Insurance, Claim, Employee Benefits, Leadership, Risk Management, Property & Casualty..., Claims Handling, Health Insurance, Underwriting, Commercial Insurance, Workers Compensation, General Insurance, Security Tools, Subrogation
Education
State University of New York at Buffalo
Bachelor of Arts (BA), English, 3.0/4.0
North Tonawanda Senior High, North Tonawanda, NY
New York Regents, College/University Preparatory and Advanced High School/Secondary Diploma Program, 90/100
Farmers Insurance May 2007 - Present
Farmers Insurance Exchange May 2007 - Present
Progressive Insurance Company January 2005 - May 2007
Progressive Insurance July 2002 - May 2007
Progressive June 2003 - January 2005
Progressive July 2002 - June 2003
Infinity Insurance February 2001 - July 2002
Infinity Insurance Company February 2001 - July 2002
Reliance Personal Insurance Company July 1999 - February 2001
Progressive Insurance Company September 1997 - July 1999
Skills
Large Loss Insurance..., Insurance Claims..., Insurance, Claim, Liability, Casualty, Litigation Management, Litigation, Commercial Lines, Public Liability, Property Damage, Personal Injury, Mediation, Claims Management, Legal Liability, Property & Casualty..., Commercial Insurance, Liability Analysis, Arbitration, Claims Handling, Excess
Education
STATE UNIVERSITY OF NEW YORK 1985 — 1990
Bachelor of Arts, Economics
University at Buffalo 1985 — 1990
Bachelor of Arts (B.A.), Economics
St. Joseph's Collegiate Institute 1981 — 1985
BD December 2014 - Present
BD June 2013 - November 2014
BD December 2011 - June 2013
The Hartford May 2010 - December 2011
The Hartford January 2008 - September 2010
The Hartford April 2009 - December 2009
The Hartford September 2003 - January 2008
Safeway Managing General Agency October 2000 - March 2003
Progressive Insurance October 1997 - December 1999
Nationwide Insurance June 1996 - October 1997
Skills
Call Center, Insurance, Process Improvement, Vendor Management, Change Management, Customer Experience, Performance Management, Customer Service, Leadership Development, Project Management, Leadership, Customer Satisfaction, Six Sigma, Program Management, Business Process..., Coaching, Customer Retention, Strategic Planning, Operations Management, Call Centers, Business Analysis, Analysis, Management, Training, Negotiation, Time Management, Human Resources, Policy, CRM, Strategy, Resource Management, Project Planning, Team Leadership
Education
Management and Strategy Institute 2013 — 2013
Certification, Six Sigma Lean Professional
Horizon computer learning 2009 — 2009
Certificate, Project Management for Professionals
The Hartford Insurance Group 2009 — 2009
Certificate, Six Sigma
Texas Manufacturing Assistance Center 2008 — 2009
Non-certificate, Process Workflows
Trinity University 1983 — 1987
BS, Political Science
Nationwide Insurance 1997 — 1997
Negotiating Injury claims.
US Army Basic Officer Course 1988 — 1989
Personnel management, Leadership, tactics & strategy
SJL Consulting, LLC July 2003 - Present
Openwork September 2004 - September 2007
Farmers Insurance Group 1998 - 2003
Zurich Financial Services 1997 - 1998
ABI, San Francisco 1992 - 1993
Progressive Insurance 1981 - 1989
Progressive Corp 1981 - 1989
Skills
Insurance, Property & Casualty..., Fixed Annuities, Investments, Management, Retirement, Leadership, Business Planning, Financial Services, Strategic Planning, Asset Allocation, Investment Advisory, Program Management, Financial Risk, Financial Advisory, Life Insurance, Strategic Financial..., Risk Management, Estate Planning, Retirement Planning, Executive Management
Education
United States Naval Academy 1965 — 1969
BS, Naval Engineering, Math
Medical Mutual February 2015 - Present
Cleveland Clinic April 2013 - February 2015
Cleveland Clinic March 2008 - April 2013
Progressive Insurance 2003 - 2008
Computer Associates 1999 - 2003
Skills
Process Improvement, CISA, Business Analysis, SDLC, Business Continuity, Information Security, CISSP, Disaster Recovery, SharePoint, IT Management, CRISC, Change Management, IT Audit, Security, Information Technology, HIPAA, ITIL, Healthcare Information...
Education
Weatherhead School of Management at Case Western Reserve University 1998 — 1999
MBA
Universitatea Tehnică din Cluj-Napoca 1987 — 1992
Engineering, Electronics
IMC Budapest
Liceul de Informatica, Cluj-Napoca
Progressive Insurance 2010 - Present
University of Alabama May 2010 - June 2010
Buffalo Phil's Pub and Café June 2007 - June 2010
University of Alabama Hockey September 2009 - May 2010
University of Alabama College of Human Environmental Sciences September 2008 - December 2008
Hooters of America in Tuscaloosa June 2004 - July 2007
Education
University of Alabama 2009 — 2010
Master of Science, Marketing: Strategy, Product Innovation and Brand Management
University of Alabama 2003 — 2008
Bachelors of Science, Psychology
Liberty Mutual Insurance April 2015 - Present
Liberty Mutual Insurance October 2012 - Present
Liberty Mutual Insurance February 2009 - October 2012
Progressive Insurance June 2006 - February 2009
Progressive Insurance August 2003 - June 2006
Skills
AIC, Property & Casualty..., Casualty, Claims Management, Liability, Claim, Legal Liability, Insurance, Property Damage, Liability Analysis, Claim Investigation, General Insurance, Underwriting, Litigation Management, Claims Handling
Education
University at Buffalo 1999 — 2002
Bachelor of Arts (B.A.), Italian Language and Literature, Mathematics, Summa cum Laude
Valparaiso University 1998 — 1999
Progressive Insurance November 1999 - Present
Education
Trinity International University-Florida 2011 — 2014
Bachelor's degree, Psychology
Trinity International University-Florida 2011 — 2014
Bachelor's in Psychology, Psychology
USAA May 2014 - Present
Progressive Insurance March 2012 - December 2013
United Rentals March 2011 - March 2012
T-Mobile August 2008 - October 2009
Skills
Customer Service, Microsoft Excel, PowerPoint, Cold Calling, Access, Outlook, Sales Management, Microsoft Office, Inventory Management, Recruiting, Retail, Microsoft Word, Time Management, Leadership, Data Entry, Training, Sales, Call Centers, Insurance, Management, Human Resources
Education
Troy University 2014 — 2015
Master of Social Science, History
University of South Florida 2001 — 2008
Bachelor of Arts, Interdisciplinary Social Science
Self Employed Contractor March 2014 - Present
Everest University Online September 2008 - September 2013
WellCare Health Plans 2007 - September 2008
New York Life December 2005 - 2007
Int'l Ass'n of Food Industry Suppliers (IAFIS) 1999 - 2005
Chubb Insurance December 1992 - April 1999
Progressive Insurance 1986 - 1991
Skills
Strategic Planning, Team Building, Call Center, Process Improvement, Insurance, Customer Service, Call Centers, Management, Operations Management, Project Management, Team Leadership, Marketing, Training, Budgets, Customer Satisfaction, Strategy, Program Management, Marketing Strategy, Sales Operations, Project Planning, Leadership Development, Customer Retention
Education
University of Tampa - John H. Sykes College of Business 1992 — 1997
MBA, Business
Buffalo State College
M.S., Education
Progressive Insurance May 2014 - Present
Chinese Professional Entrepreneur Association January 2011 - Present
Progressive Insurance March 2014 - May 2014
Progressive Insurance October 2012 - March 2014
Progressive Insurance June 2009 - October 2012
Progressive Insurance April 2008 - October 2012
Progressive Insurance April 2005 - December 2011
Progressive Insurance June 2004 - June 2009
Federal Reserve Bank of Cleveland February 2001 - June 2004
Case Western Reserve University December 2000 - February 2001
Skills
SDLC, Requirements Gathering, Agile Methodologies, Business Analysis, Requirements Analysis, Process Improvement, Waterfall, Management, Systems Analysis, IT Management, Enterprise Software, Vendor Management, SharePoint, Visio, Leadership, Software Project..., .NET, Analysis, Databases, Testing, IT Strategy, Data Warehousing, Business Intelligence, Business Requirements
Education
Cleveland State University
Masters, Computer Science
Tsinghua University
B.E., Chemical Engineering
Allied Insurance a Nationwide Company April 2015 - Present
Allied Insurance a Nationwide Company January 2013 - April 2015
Allied Insurance a Nationwide Company August 2011 - January 2013
Nationwide Insurance January 2010 - August 2011
Progressive Insurance July 2006 - January 2010
Skills
Property & Casualty..., Commercial Insurance, Insurance, General Insurance, Commercial Lines, Casualty, Liability, Claim, Life Insurance, Sales, Homeowners, Customer Service, Training, Claims Management, Term Life Insurance, Claims Handling, Account Management, Claim Investigation, Claims Resolution, Marketing, Subrogation, Property Damage, Leadership, Umbrella Insurance, Management, Sales Management, Team Building, Risk Management, Underwriting, Property, Casualty Insurance
Education
Winona State University 2002 — 2006
Bachelor of Science (BS), Business Administration and Management, General
University College Cork 2005 — 2005
International Business, 3.8
Currently Seeking Opportunities October 2004 - Present
Torch Technologies, Inc. July 2014 - December 2014
Sigmatech September 2009 - October 2011
Tetra Tech August 2007 - September 2009
FedEx Express August 2004 - June 2007
Progressive Insurance August 2002 - August 2004
Huntsville Emergency Medical Services, Inc. September 2000 - May 2002
Skills
Logistics, Customer Service, Management, MBA, Operations Management, Microsoft Office, Training, Buisiness Development, Security Clearance, DoD, Public Relations, Team Building, Security, Leadership, Marketing, Contract Negotiation, Budgets, Negotiation, Program Management, Business Development, Strategic Planning, Analysis, Microsoft Excel, Communication Ethics, Organizational..., Coordinating Programs, Program analyst, Team Leadership, Government, Public Speaking, Project Planning, Proposal Writing, Process Improvement, Microsoft Word, PowerPoint, Strategy, Social Media
Education
Università per Stranieri di Perugia 2015 — 2015
Certificate, Lingua Italiana
University of Alabama in Huntsville 2013 — 2015
Master of Business Administration (MBA), Technology Management and Marketing Strategy
University of Alabama 1997 — 2000
Bachelor of Arts, Communications with Sociology Minor
Calhoun Community College 1997 — 1998
Associate of Arts, English
Buckhorn
Buckhorn High
Community Toyota September 2015 - Present
Star Toyota March 2013 - Present
Frontier Transport June 2012 - November 2012
Bulkmatic Transport Company January 2008 - June 2012
H.O. Wolding, Inc.® January 2005 - January 2008
Bill Heard Chevrolet August 2003 - November 2004
Minor Hill Hardware and Farm Supply October 2001 - August 2003
Progressive Insurance 2000 - 2001
Indian Creek Insurance Auto Salvage Center 1989 - 1999
Beowulf Corporation 1985 - 1989
Skills
Managed facility with..., Proven ability to reach..., Administered a quality..., Worked hand and hand..., Successfully completed..., Professional Driver..., Automotive, Automotive Repair, Customer Service, Event Management, Logistics, Marketing, Microsoft Office, Outlook, Sales, Social Media, Trucking, Customer Satisfaction, Training, Team Building, Sales Management, Purchasing, Inventory Control, Inventory Management, Management, Process Improvement, Forecasting, Time Management
Education
University of Alabama 1980 — 1985
Graphic Communications
Willis May 2015 - Present
Willis October 2014 - May 2015
Willis North America June 2011 - October 2014
Willis North America December 2006 - August 2011
Progressive Insurance August 2005 - December 2006
Liberty Mutual May 2003 - August 2005
Skills
Claims Management, Property & Casualty..., Liability, Claim, Commercial Insurance, Insurance, Casualty, Workers Compensation, Brokers, General Insurance, Enterprise Risk..., Risk Management, Legal Liability, Reinsurance, Financial Risk, Casualty Insurance
Education
University at Albany, SUNY 1999 — 2003
Business Administration, Marketing/Management
Progressive Insurance November 2013 - Present
DKI Services November 1995 - October 2010
1-800-GOT-JUNK? March 2005 - May 2010
Skills
Process Improvement, Operations Management, Team Building, Vendor Management, Budgets, Contract Negotiation, Leadership, Project Planning, Contract Management, Customer Service, Training, Customer Satisfaction, Sales
Education
Tiffin University
Bachelor of Business Administration (B.B.A.)
Solomon Edwards Group June 2015 - Present
ACE Group 2011 - 2014
The Hartford 2006 - 2011
Progressive Insurance March 1989 - December 2006
Education
University at Buffalo 1983 — 1987
Bachelor of Arts (B.A.), Communication/Marketing
Progressive Insurance August 2015 - Present
Fortunoff Backyard Store April 2013 - Present
Raymour & Flanigan Furniture April 2009 - April 2013
Skills
Time Management, Project Planning, Interpersonal..., At Multitasking, Computer Science, Microsoft Office, Strategic Planning, Customer Satisfaction, Customer Service, Inventory Control, Inventory Management, Merchandising, Retail, Leadership, Sales, Management, Operations Management, Team Building, Team Leadership
Education
Thomas Edison State College
Bachelor of Applied Science (B.A.Sc.), Accounting and Computer Science
The Guitar Lab June 1974 - Present
Progressive Insurance December 1992 - September 2006
Alabama State Troopers August 1981 - January 1993
Skills
Creative Writing, Guitarist, Microsoft Office, Microsoft Word, Microsoft Excel, Cooking, Strategic Planning, New Business Development, Art, Luthiery, Criminal Investigations, Civil / Fraud..., Sworn Statements /..., Interviewing and..., Traffic Crash..., Guitar Playing, Property & Casualty...
Education
Opp High School Graduate 1973 — 1978
Troy University in Montgomery
Progressive Insurance September 2007 - Present
Skills
Customer Service, Team Building, Microsoft Excel, Leadership, Training, Microsoft Office, Coaching, Event Planning, Public Speaking, Social Media, Leadership Development, Marketing, Marketing Strategy, Insurance, Strategic Planning
Education
Troy University 2003 — 2005
Bachelor's degree, Resource Management
Troy University
Bachelor's degree, Human Resources Management
User Research International February 2007 - Present
VCA 1997 - 2007
Microsoft 2002 - 2005
Progressive Insurance 2000 - 2000
Skills
User Research, User Experience, Usability Testing, Focus Groups, Contextual Inquiry, Public Speaking, Improvisation, Acting, Cognitive Walkthrough, UX Benchmarking, UX Scorecards, In-Person Lab Study, International/..., User Interviews, Field Studies, Accessibility, Remote Usability Testing, Affinity Diagramming, Surveys & Questionnaires, Task Flow Modeling, Case Studies, Games Research, Card Sorting, Morae, Ovo, Windows Server, Microsoft Office, Windows Azure, SQL Azure, IOT, Mobile Devices, Cross-Platform UX
Education
University of Washington
Bachelor of Arts, Communications
Turun yliopisto
Baltic Languages, Literatures, and Linguistics
OneLogin, Inc. January 2015 - Present
Intuit March 2014 - January 2015
Progressive Insurance April 2013 - March 2014
Apple Retail December 2012 - April 2013
WIVB / WNLO TV - LIN Television November 2011 - November 2012
LIN Media November 2011 - November 2012
Otis Elevator Company July 2011 - October 2011
Otis Elevator Company July 2011 - October 2011
Ingram Micro June 2008 - June 2011
Skills
Sales, Marketing Strategy, SEO, SEM, Broadcast Television, Online Advertising, Online Research, Client Development, Relationship Marketing, Public Relations, Public Speaking, Google Analytics, Google Adwords, Digital Marketing, Marketing, Advertising, Account Management, Digital Media, New Business Development, Cold Calling, Social Media Marketing, Online Marketing, Social Networking, Direct Sales, Sales Presentations, Direct Marketing, Mobile Marketing, Web Analytics, Mobile Advertising, Outlook, Media Planning, B2B, Integrated Marketing, Sales Operations
Education
New York State Broadcasters Association 2012 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
University at Buffalo 2007 — 2011
Bachelors, Business Administration
University at Buffalo, The State University of New York 2007 — 2011
Bachelor of Science, Business Administration; International Business
University at Buffalo, The State University of New York 2007 — 2011
Bachelor of Science, Business Administration; International Business
Suddath Relocation Systems September 2009 - Present
Progressive Insurance March 1998 - May 2009
Progressive 2000 - 2003
Progressive Casualty Insurance 1998 - 2000
USF&G 1994 - 1998
Blue Cross and Blue Shield 1991 - 1994
Skills
Coaching, Team Building, Customer Service, Hiring, Negotiation, Claims, Liability, Work Environment, Investigation, Strategic Planning, Customer Relations, Team Leadership, Recruiting, Claim, Liability Analysis, Sales Management, Logistics, Hostile Environments, Contract Negotiation, Management, Sales, Employee Training, Customer Satisfaction, New Business Development, Leadership, Insurance, Transportation, Operations Management, Training, Leadership Development, Account Management, Property Damage, Quality Assurance, Subrogation, Process Improvement, Property & Casualty..., Pricing, Trucking, Claims Management, Risk Management, Policy, Budgets, Employee Benefits, Workers Compensation, Inventory Management, Employee Relations, Customer Retention, LTL, Corporate Relocation, Freight
Education
Towson University 1988 — 1992
BA, Business Management
Loch Raven Senior High
Loch Raven Senior High
Progressive Insurance February 2012 - Present
Divers Direct September 2011 - February 2012
Moes SW Grill January 2009 - July 2011
Dive Rite August 2010 - June 2011
Kadich Flowers LLC August 2006 - January 2009
La Suiza Delicatessen December 2004 - July 2006
Skills
Spanish, Management, Marketing Strategy, Budgets
Education
Universidad San Francisco de Quito 1999 — 2004
B.S., Agricultural Engineering
Wake Technical Community College
English
Progressive Insurance November 2014 - Present
Progressive Insurance February 2014 - November 2014
Progressive Insurance February 2013 - February 2014
Sbarro September 2010 - February 2013
Schoharie River Center July 2012 - August 2012
The Legislative Gazette July 2011 - August 2011
Subway January 2010 - September 2010
Skills
Writing, Sports, People Skills, Copy Editing, Online News, Editing, Facebook, Blogging, Time Management, Ap Style, PowerPoint, Microsoft Word, Journalism, Copywriting, AP Style
Education
SUNY Albany 2009 — 2012
Bachelor of Arts (B.A.), Journalism
University at Albany, State University of New York 2009 — 2012
Bachelors Degree, Journalism
Progressive Insurance October 2011 - Present
Progressive Insurance February 2008 - November 2011
Progressive Insurance 2005 - 2008
Progressive Insurance 2005 - 2008
Progressive Insurance 2005 - 2008
Progressive Insurance 2003 - 2005
Walmart January 1995 - January 2003
Skills
Training, Sales Management, Recruiting, Account Management, New Business Development, Sales Operations, Insurance, Management, Project Management, Leadership, Sales, Customer Retention, Data Analysis, Marketing Strategy, Strategy, Strategic Planning, Underwriting, Negotiation, Performance Management, Customer Service, Sales Presentations, Casualty, Commercial Insurance, Leadership Development, Property & Casualty..., Marketing, Budgets, Casualty Insurance
Education
Thomas College 1995 — 1999
B.S., Management; Finance Concentration
Progressive Insurance May 2008 - Present
Progressive Insurance November 2005 - May 2008
Progressive Insurance December 2002 - November 2005
Skills
Underwriting, Risk Management, Process Improvement, Insurance, Property & Casualty..., General Insurance, Claims Management, Microsoft Excel, Management, Analysis, Commercial Insurance, Business Analysis, Liability, Claim, Leadership, Health Insurance, Strategic Planning
Education
Case Western Reserve University - Weatherhead School of Management 1999 — 2001
MBA
Tulane University 1990 — 1994
Progressive Insurance May 2014 - Present
American Computer Estimating October 2011 - Present
Pep Boys 1993 - 2004
Skills
Xactimate, CCC Pathways, Auto Appraisal, Physical Damage, Recorded Statements, Claims Investigations, Statement Taking, Auto Claims, Third Party Claims, Accident Claims, Accident Management, Body Shops, Headlight Restoration, Auto Body, Collision, Auto Glass Replacement, Fleet, Fleet Operations, Fleet Management, ASE Certified, Timing Belts, Car Repair, Engine Performance, RV, Travel Trailer, ATV, Extended Warranty, Roadside Assistance, Personal Watercraft, Marine Insurance, Heavy Duty, Diesel Engine, Dynamometers, Agriculture, Automotive Electronics, Automotive, Property & Casualty..., Boat, Emissions Control, Emissions Testing, Subrogation, Claim, Motorcycle, Claims Handling, Automotive Repair, Liability Analysis, Warranty, Automobile, Claim Investigation, Liability
Education
Lincoln Technical Institute-Baltimore 1983 — 1984
Automotive Technology, Automotive Engineering Technology/Technician, 4.0
Towson University 1978 — 1982
Accounting and Finance
Towson Senior High School 1975 — 1978
General, General Studies
Progressive February 2008 - Present
Progressive Insurance February 2006 - February 2008
Progressive Insurance June 2001 - February 2006
Skills
Call Centers, Property & Casualty..., Insurance, Underwriting, Process Improvement, Leadership, Cross-functional Team..., Customer Service, Team Building, Customer Retention, Training
Education
University of Alabama 1986 — 1991
Bachelor's degree, Broadcast Journalism
Verizon Networkfleet April 2010 - Present
Networkfleet January 2009 - March 2010
FEMA August 2005 - November 2005
Progressive Insurance January 2003 - September 2003
Skills
Data Analysis, Business Process..., French, Reverse Logistics, Account Management, Cross-functional Team..., Product Management, Project Management, Program Management, Process Improvement, Strategic Planning, Business Development, Team Leadership, Business Strategy, Sales Operations, Strategic Partnerships
Education
University of California, San Diego 2004 — 2006
PhD (not complete), Political Science
University at Albany, SUNY 1998 — 2002
M.A., Political Science
Fractal Analytics 2013 - Present
Opera Solutions February 2012 - November 2013
Verisk Analytics 2010 - 2012
Cybersettle, Inc 2004 - 2009
Progressive Insurance 1996 - 2003
Humana 1990 - 1996
Skills
Insurance, Claim, Underwriting, Risk Management, Property & Casualty..., General Insurance, Leadership, Claims Management, Litigation Management, Liability, Workers Compensation, Reinsurance, Strategic Planning, Health Insurance, Business Process..., Cross-functional Team..., Strategy, CRM, Management, Business Development, New Business Development, Analytics, Consulting, Process Improvement, Business Analysis, Sales, Account Management, Marketing, Analysis, Vendor Management, Financial Services, Enterprise Software, Team Building, Business Intelligence, Business Strategy, Solution Selling, Sales Management, Business Transformation, Program Management, Management Consulting, Change Management, Customer Retention, Executive Management, Training, Financial Risk, Employee Benefits, Outsourcing, Sourcing, Project Management, Data Analysis
Education
American Institute for Property Casualty Underwriters 2004 — 2008
CPCU, Chartered Property Casualty Underwriter
Towson University 1987 — 1990
BBA, Business Administration - Management
Progressive Insurance 2000 - Present
John Deere 1998 - 1999
Skills
ASP.NET, ASP.NET MVC, C#, Smalltalk, AJAX, jQuery, Web Development, Design Patterns, Microsoft SQL Server, SOA, HTML 5, Mentoring, Agile Methodologies, SDLC, SEO, SQL Server, Solution Architecture, Performance Tuning, Mobile Internet, Mobile Design, CSS3, Object Oriented Design, Object Oriented Modeling, Linux, OOP, OOAD, Test Driven Development, TFS, Web Services, .NET, Visual Studio, IIS, Web Applications, Application Architecture, Enterprise Architecture, XML, SOAP, DB2, Software Design, Requirements Analysis, Software Development, Business Analysis, SQL, Visio, Requirements Gathering
Education
Universitatea „Alexandru Ioan Cuza” din Iași
Bachelor of Applied Science (BASc), Mathematics and Computer Science
Liceul de Informatica "Grigore Moisil" Iasi
Progressive Insurance March 2012 - Present
Progressive Insurance March 2003 - March 2012
Skills
Team Building, ITIL, Insurance
Education
Tulane University 1980 — 1985
B.A., Sports Management
SGS Testcom May 2005 - Present
Progressive Insurance October 1999 - September 2001
Skills
HEAT Certified...
Education
University at Albany, SUNY 1994 — 1998
Progressive Insurance February 2013 - Present
Progressive Insurance January 2009 - February 2013
Progressive Insurance December 2007 - January 2009
Progressive Insurance November 2006 - December 2007
Progressive Insurance November 2003 - November 2006
Skills
Insurance, Change Management, Coaching, Leadership Development, Instructor-led Training, Instructional Design, Employee Engagement, Succession Planning, Team Building, Performance Consulting, Onboarding, Employee Relations, Training, Performance Management, Management, Leadership
Education
Tulane University 1988 — 1992
Inergex March 2009 - Present
Progressive Insurance December 2008 - February 2009
KeyBank September 1998 - December 2008
NCR Corporation 1997 - 1998
Skills
Sametime, SharePoint, VMware, Lotus Domino, System Administration, Microsoft Exchange, Blackberry, Citrix, LotusScript
Education
State University of New York at Buffalo 1993 — 1997
Bachelor of Science (B.S.), Computer Science
Geneseo Central School 1989 — 1993
AIG June 2006 - Present
Progressive Insurance 2003 - 2005
Education
Tuskegee University 1996 — 2000
Progressive Insurance January 2008 - Present
Wittco Standard April 2002 - July 2006
The Debt Exchange May 2000 - March 2002
Skills
CSS, Management
Education
Tulane University - A.B. Freeman School of Business 1995 — 1999
Progressive AE March 2008 - Present
Progressive Insurance March 2008 - Present
Skills
Microsoft Excel, Microsoft Office, Employee Benefits, Microsoft Word, Outlook, Data Entry, Customer Service, Policy, Insurance
Education
Universidad de Monterrey 2005 — 2006
Progressive Insurance July 2003 - Present
DataQuick March 2000 - July 2003
Paradise Galleries August 1996 - February 2000
Education
UCLA Anderson School of Management 2000 — 2003
MBA
UC San Diego School of Global Policy and Strategy (GPS) 1994 — 1996
Trinity University 1990 — 1994
BA, History
Progressive Insurance September 2004 - Present
Skills
Recruiting, Commercial Insurance, Claim, Performance Management, Quality Assurance, Customer Service, Liability, Process Improvement, Auditing, Health Insurance, Legal Liability, Team Building, Insurance, Casualty, Commercial Lines, Workers Compensation, General Insurance, Professional Liability, Risk Management, Property & Casualty..., Claims Management, Medical Billing, Underwriting, Property Damage, Microsoft Excel
Education
University at Albany, SUNY 2000 — 2004
Progressive Insurance July 2015 - Present
Academy Sports + Outdoors February 2013 - June 2015
Applebee's October 2011 - February 2013
TERSYLBRAN DBA SPORTS SCENE January 2009 - October 2011
Circuit City October 2007 - January 2009
Wings of Tyrone March 2004 - October 2007
WINGS OF TYRONE March 2004 - September 2007
INTERNATIONAL PROFIT & ASSOCIATES, INC January 2001 - January 2004
LAIDLAW EDUCATIONAL SERVICES January 1998 - January 2001
GTE Wireless January 1996 - January 1998
Skills
Business Planning, Customer Service, CRM, Strategic Planning, Recruiting, Retail, Customer Satisfaction, Project Management, Time Management, Training, Sales, Marketing Strategy, Management Consulting, Budgets, Competitive Analysis, Human Resources, Management, Team Building, Leadership, Operations Management
Education
University of Alabama 1988 — 1989
M.A., Marketing
UNIVERSITY 0F ALABAMA 1983 — 1986
B.S. DEGREE, INTERNATIONAL MARKETING
University of Alabama 1982 — 1985
M.A. DEGREE, MARKETING
Vanderbilt University 1980 — 1982
Maryland Automobile Insurance Fund February 2012 - Present
Travelers Insurance June 2006 - Present
Progressive Insurance June 1994 - April 2006
Skills
Insurance Claims
Education
Towson University 1998 — 2003
B.S. Economics, Business/Managerial Economics
Farmers Insurance May 2013 - Present
Farmers Insurance June 2008 - May 2013
Farmers Insurance September 2007 - June 2008
Progressive Insurance May 2005 - September 2007
Die Cuts with a View August 2002 - May 2005
UPS September 2000 - May 2005
Mosaic Sales Solutions 2004 - 2005
LDS Church August 1996 - August 1998
Skills
Customer Service, Claim, Workers Compensation, Management, Property & Casualty..., Negotiation, Insurance, Spanish, Training, Liability, Claims Management, Commercial Insurance, Employee Benefits, Leadership, Process Improvement, Property Damage, Sales
Education
Universidad de Alcalá 2004 — 2004
Business Certificate, Business
Utah Valley University 2001 — 2004
Bachelor's of Science, International Business
Utah Valley University 1998 — 2001
Associate's, Accounting
Progressive Insurance October 1997 - Present
Progressive Insurance July 2001 - October 2008
Education
Tiffin University
BA, Marketing
Progressive Insurance July 2000 - Present
Progressive Insurance January 2000 - Present
Allstate March 1996 - July 2000
Skills
Process Improvement, Interviews, Leadership, Claim, Insurance, Training, Customer Service, Recruiting, Marketing, Courts, Strategic Planning, Business Planning, Policy, Litigation, Subrogation, Negotiation
Education
American Educational Institute, Inc
SCLA
Towson State University
Bachelor of Science, Business Administration
Towson University
Bachelor of Science (B.S.), Business Administration, Management and Operations
Farmers Insurance Group December 2011 - Present
Farmers Insurance May 2008 - December 2011
Farmers Insurance Company 2008 - April 2010
Progressive 2001 - 2008
Progressive Insurance 2001 - 2008
Skills
Insurance Claims, Casualty, Insurance, General Insurance, Property & Casualty..., Liability
Education
University of Washington 1996 — 2000
Bachelor of Arts, History
Université de Nantes 1999 — 1999
LIFT Wellness Center November 2012 - Present
Progressive Insurance January 2006 - June 2008
Skills
Health Education, Teaching, Team Building, Health, Fitness Training, Fitness Instruction, Clinical Instruction, Kinesiology, Human Anatomy, Musculoskeletal, Exercise Prescription, Personal Training, Commercial Insurance
Education
Union University 2010 — 2012
Master of Education (MEd), Health and Physical Education/Fitness, A
University of Tennessee, Knoxville 2001 — 2005
Finance, Finance, Management, Insurance
Empire Region Insurance Agency January 2013 - Present
Real Estate Options, LLC May 2004 - Present
Northwestern Mutual Financial Network - The Tronco Financial Group November 2011 - December 2012
Progressive Insurance April 2011 - October 2011
Northwestern Mutual Financial Network August 2007 - March 2011
Skills
Disability Insurance, Retirement Planning, Training, Employee Benefits, Life Insurance, Recruiting, Strategic Financial..., Account Management, Auto Insurance, Business Insurance, Homeowners Insurance, Finance, Financial Analysis, Homeowners, Fixed Annuities, Sales Management, Underwriting, Health Insurance, Long Term Care Insurance, Leadership, Direct Sales, Long-term Care, Insurance, Analysis
Education
Union College 2003 — 2007
BA, Economics/History
United Parcel Service July 2008 - July 2014
United Parcel Service November 2012 - January 2013
Progressive Insurance February 2009 - January 2011
Verizon Wireless November 1998 - August 2008
Beverage Distributors February 1997 - October 1998
Seven Up Bottling Company May 1995 - December 1996
Skills
Sales Management, Negotiation, Operations Management, Transportation, Customer Retention, Sales, Transporation and..., Training and Development, Cellular Communications, Telecommunications, Mobile Communications, Mobile Technology, Customer Experience, Inventory Management, Customer Relations, Merchandising, Key Account Management, Key Account Development, Marketing Communications, Communications Strategy, Consultative Selling, Supply Chain Management, Microsoft Word, Microsoft Excel, PowerPoint, Process Improvement, Team Leadership, Solution Selling, Sales Presentations, Leadership Development, Supply Chain, Cisco Networking, Cisco Technologies, Wireless Networking, Team Building, Performance Management, Training, Time Management, Wireless, Product Management
Education
Thomas Edison State College 2015 — 2015
Indiana Wesleyan University 2011 — 2014
Cleveland State University 1994 — 1999
Glenville High School
The Watkins Agency August 2012 - Present
Progressive Insurance September 2002 - August 2012
Skills
Claims Resolution, Claim, Liability, Claims Handling, Property & Casualty..., Casualty, Claims Management, Claim Investigation, Subrogation, Insurance, Legal Liability, General Insurance, Commercial Insurance, Health Insurance, Property Damage, Umbrella Insurance, Homeowners, Brokers, Life Insurance, Disability Insurance, Long-term Care, Whole Life, Employee Benefits, Fixed Annuities, Universal Life, Professional Liability, Litigation Management, Liability Analysis, 401k, Renters, Licensed Property, Retirement, Finance, Long Term Care Insurance, Loan Origination, Life, Term Life Insurance, Accident, Motorcycle, Insurance Adjusting, Property Claims, Claims Investigations, Commercial Lines, Automobile Liability, Adjusters, Auto Claims, Insurance Brokerage, Surety Bonds, Licensed Life, Permanent Life Insurance
Education
University of Alabama 1997 — 2001
Management, Health/Health Care Administration/Management
Travelers August 2009 - Present
Progressive Insurance July 2007 - August 2009
Board of Child Care March 2007 - November 2007
Skills
Claims Management, Microsoft Office, Microsoft Excel, Microsoft Word, Claim, Insurance, Outlook, Subrogation
Education
Towson University 2004 — 2007
Bachelor, English
Travelers October 2009 - Present
Progressive Insurance December 2002 - May 2009
Alabama International Trade Center 2002 - 2002
Skills
Insurance, Negotiation, Leadership, Employee Benefits, Claim
Education
University of Alabama 2000 — 2002
Bachelor of Science in Commerce Business Administration, Major: World Business with a Concentration in International Management, Minor: Spanish
Nationwide Insurance February 2005 - Present
Nationwide Insurance February 2005 - October 2009
Progressive Insurance January 1997 - February 2005
Skills
Property & Casualty..., Liability, Claims Management, Claims, Casualty
Education
Tufts University 1980 — 1984
BA, Economics
JPMorgan Chase March 2013 - September 2015
Sistema Universitario Ana G. Méndez (SUAGM) January 2012 - 2015
AAA Auto Club South August 2010 - November 2011
Progressive Insurance February 1997 - July 2010
Skills
Microsoft Office, Microsoft Excel, Team Building, Leadership, Outlook, Insurance, Customer Service, PowerPoint, Underwriting, Strategic Planning, Public Speaking, Bilingual, Data Entry, Customer Retention, Experienced Sales..., Phone Etiquette, Call Centers, Umbrella Insurance, Health Insurance, Sales, Finance, Employee Benefits, Loans, Claim, Financial Services, Property & Casualty..., Sales Management, Microsoft PowerPoint, Accounting, Banking, Budgeting, Credit, Risk Management, Financial Planning, Teamwork, Management, Coaching, Strategic Thinking, Time Management, Spanish, Microsoft Word
Education
Universidad del Este (UNE) 2012 — 2016
Attending, Health Service Management, 3.98 GPA
Southeastern Academy of Travel and Tourism 1995 — 1995
Technical Degree, Travel and Tourism
SUAGM
Progressive Insurance July 2010 - Present
Progressive Insurance October 2000 - Present
Progressive Insurance October 2000 - May 2009
Allstate Insurance September 1993 - October 2000
Skills
Casualty, Claims, Coverage, Insurance, Compliance, Arbitration, Licensed property &..., Property Damage, Claims Management, Claim, Workers Compensation, Adjusters, Liability, Property & Casualty..., Liability Analysis, Subrogation, Personal Injury, Casualty Insurance, Commercial Insurance, General Insurance, Customer Service
Education
Universidad Católica Santa María La Antigua 1983 — 1985
Major in Business and Public Relations, emphasis in Tourism Development
Progressive Insurance March 2003 - Present
Allstate March 2001 - March 2003
Enterprise Rent-A-Car October 1998 - February 2001
Skills
Claim, Claims Management, Liability, Property & Casualty..., Casualty Insurance, Insurance, Subrogation, General Insurance, Property Damage, Legal Liability, Claim Investigation, Commercial Insurance, Professional Liability, Liability Analysis, Claims Handling, Claims Resolution
Education
Towson University 1994 — 1997
Bachelor of Arts (BA), Mass Communication/Media Studies
University of Maryland College Park 1993 — 1994
CSAA Insurance Group April 2012 - Present
CSAA Insurance Group November 2010 - April 2012
Progressive Insurance May 2005 - November 2010
Republic Bank and Trust June 2004 - December 2004
Mervyns May 2003 - August 2004
Skills
Management, Customer Service, Human Resources, Claim, Teamwork, Liability, Claims Resolution, Property & Casualty..., Casualty, Insurance, Claims Management, Pricing, Legal Liability, Commercial Insurance, Leadership, Umbrella Insurance, Commercial Lines, Liability Analysis, Casualty Insurance, General Insurance, Underwriting
Education
University of Oklahoma 2002 — 2005
Bachelor of Arts, Communication
University of Oklahoma 2002 — 2005
Bachelor of Arts (B.A.), Communication, General
Tulsa Community College 2000 — 2002
Associates of Science, Business Administration
Progressive Insurance June 2005 - Present
Skills
Insurance, Liability, Casualty, Property Damage, Claim, Professional Liability, Commercial Insurance, Commercial Lines, Subrogation, Claim Investigation, Claims Resolution, Liability Analysis, Claims Handling, Property & Casualty..., Accident, Life Insurance, Legal Liability, Litigation Management, Sales, Claims Management, Claims Investigations, Property Claims, Property, Personal Lines Auto, Adjusters, General Insurance, Commercial Vehicle, Motorcycle, RV, Watercraft, Casualty Insurance
Education
Troy University 2008 — 2010
Masters of Science in Human Resource Management
Dalton State College 2002 — 2003
Bachelor of Applied Science Technology Management
West Georgia Technical College 2001 — 2002
Associate of Applied Technology Marketing Management, Small Business Management Certification
University of West Georgia 1997 — 2000
PURE Group of Insurance Companies March 2015 - Present
Progressive Insurance August 2002 - March 2015
Farmers Insurance August 1997 - August 2002
Skills
Property Damage, Claims Management, Subrogation, Casualty, Property & Casualty..., Liability, Claim, Liability Analysis, Claim Investigation, Legal Liability, Claims Handling, Commercial Lines, Claims Resolution, Insurance, Commercial Insurance, General Insurance, Litigation Management, Professional Liability, Adjusters, Underwriting
Education
University of Phoenix 2005 — 2007
Bachelor's degree, Business Administration and Management, General
Towson University 2001 — 2004
Bachelors, Business Management
Progressive Insurance September 2007 - Present
New Century Mortgage May 2006 - May 2007
Enterprise Rent-A-Car May 2005 - May 2006
Loudon Meadows Golf Club May 2001 - May 2005
Skills
Microsoft Office, Insurance, Recruiting, Claim, Property & Casualty..., Liability, Casualty
Education
Tiffin University 2001 — 2005
Marketing Management
AAA Texas August 2011 - Present
Catholic Diocese of Ft. Worth August 2009 - August 2011
American Heart Association American Stroke Association June 2008 - June 2009
American Heart Association American Stroke Association January 2007 - June 2008
Nationwide Insurance May 2006 - January 2007
Progressive Insurance November 2004 - May 2006
Progressive Insurance June 2002 - November 2004
Skills
Campus Ministry, Public Speaking, Nonprofits, Microsoft Office, Customer Service, Event Planning, Community Outreach, Leadership Development, Team Building, Leadership, Insurance
Education
University of Tulsa 2000 — 2002
Bachelor of Arts (B.A.), Political Science
Tulane University 1999 — 2000
Progressive Insurance February 2013 - Present
Progressive Insurance April 2010 - January 2013
Abilities Network August 2004 - March 2010
Education
Towson University 2000 — 2003
BA, Psychology, Sociology, Criminal Justice
The Hartford Insurance Group August 2000 - March 2006
Progressive Insurance June 1997 - August 2000
Skills
Insurance, Customer Service, Property & Casualty..., Claim, Microsoft Office, Liability, Microsoft Excel, Microsoft Word, Casualty
Education
University of Oklahoma 2012 — 2012
Training and Development Certificate Program, Training and Development
University of Alabama 1992 — 1995
Bachelor of Arts (B.A.), Criminal Justice
Illinois Insurance Guaranty Fund February 2014 - Present
Tower Group Companies January 2008 - January 2014
Fireman's Fund Insurance Company December 2006 - December 2007
Progressive Insurance July 2003 - December 2006
Skills
Insurance, Claim, Legal Liability, Property Damage, Professional Liability, Underwriting, Personal Injury, Analysis, Excess, Inland Marine, Courts, Liability, Risk Management, Employment Practices..., Auditing, Property & Casualty..., Claims Management
Education
Tulane University - A.B. Freeman School of Business 1999 — 2003
Bachelor of Science in Management (BS), Marketing
Progressive Insurance October 2011 - Present
Guggenheim Partners March 2003 - October 2011
Lazard Asset Management 1996 - 2003
Skills
Portfolio Management, Trading, Fixed Income, Asset Managment, Bloomberg, Valuation, Investments, Financial Modeling, CMBS, Bonds
Education
Touro College 1990 — 1993
B.S., Finance
Chaim Berlin
State Farm Insurance June 2008 - Present
Independant Contractor January 2005 - Present
Progressive Insurance June 2005 - November 2007
MORTGAGE NOW 2004 - 2005
Skills
Advertising, Television, Calendars, Social Media, Event Planning, Customer Service, Public Relations, Public Speaking, Runway, Event Management, Marketing, Insurance, Brand Awareness, Social Networking, Relationship Marketing, Social Media Marketing, Marketing Communications, Management, Microsoft Excel, Facebook, Trade Shows, Marketing Strategy
Education
University of Montevallo 2002 — 2002
BS, Spanish
Troy University 1997 — 2001
Bachelor of Science (BS), Spanish and Health Education
Progressive Insurance May 2013 - Present
Progressive Insurance July 2012 - May 2013
Revol Wireless December 2006 - June 2012
NCO Financial Systems November 2001 - July 2005
Skills
Subrogation, Leadership, Insurance, Analysis, Claim
Education
Tiffin University 1997 — 2000
B.A., Finance
Progressive Insurance Claims SupervisorProgressive InsuranceJune 2009 - May 2013
Progressive Insurance December 2005 - June 2009
Skills
Property Damage, Insurance Claims, Subrogation, Adjusting, Claims Management
Education
Towson University 1992 — 1994
Bachelors, English
Esurance 2013 - Present
Farmers Insurance 2011 - 2013
Infinity Insurance 2007 - 2011
Progressive Insurance 2005 - 2007
Citigroup 2003 - 2005
Skills
Casualty Insurance, Liability, Claim, Litigation, Claims Management, Property & Casualty..., Adjusters, Insurance, Personal Injury, Legal Liability
Education
Thomas M. Cooley Law School 2013 — 2016
Doctor of Law (J.D.), Law
University of South Florida 1998 — 2004
Bachelor of Arts (B.A.), Economics
Progressive Insurance August 2005 - Present
Autoplace Nissan/Infiniti February 2004 - August 2005
Gap Inc./Old Navy February 1999 - February 2004
Skills
Insurance, Property & Casualty..., Customer Service, Liability, Commercial Insurance, General Insurance, Casualty Insurance, Microsoft Excel
Education
University at Buffalo 1994 — 1999
Bachelor of Arts (B.A.), Communication, General
Farmers Insurance August 2010 - Present
Farmers Insurance September 2007 - August 2010
Progressive Insurance January 2004 - April 2007
Education
Tulane University - A.B. Freeman School of Business 1999 — 2003
Bachelor of Science in Management, Finance
Progressive Insurance December 2002 - Present
Panasonic May 2001 - April 2002
Profit Recovery Group September 2000 - February 2001
Breen Capital Group March 1998 - September 2000
Skills
Property & Casualty..., Liability, Underwriting, Casualty, Legal Liability, Claims Management, Claim
Education
Towson University 1992 — 1996
Bachelors Degree, Business Administration/Economics
Richard S. Binko, Attorneys September 2001 - Present
Progressive Insurance September 1997 - September 2001
Travelers January 1990 - August 1997
Skills
Legal Research, Intellectual Property, Legal Assistance, Appeals, Westlaw, Family Law, Arbitration, Mediation, Trials, Criminal Law, Dispute Resolution, Employment Law, International Law, Corporate Governance, Administrative Law, Product Liability
Education
Ohio Northern University, Buffalo University 1983 — 1986
Jurist Doctorate, Law, Business
University at Buffalo 1979 — 1983
Bachelor of Arts (B.A.), Business/Managerial Economics
Horace Mann AuditorAIG2005 - 2008
Progressive Insurance 2001 - 2005
Police Department 1993 - 2000
Skills
Liability, Claim, Subrogation, Legal Liability, Claims Management, Casualty, Litigation Management, Property Damage, Property & Casualty..., Insurance, Liability Analysis, Accident, Workers Compensation, General Insurance, Commercial Insurance, Private Investigations, Disability Insurance, Life Insurance, Litigation, Underwriting
Education
Tiffin University 1992 — 1995
Bachelor of Science (BS)
Puma & Associates Realty 2011 - Present
Allstate 2011 - 2012
Progressive Insurance 1999 - 2005
Skills
Claim, Property & Casualty..., Liability, Casualty, Insurance, General Insurance, Real Estate, Legal Liability, Commercial Insurance, Claims Management, Commercial Lines, Homeowners
Education
Buffalo State College 1996 — 1999
B.S., Speech Language Pathology
Robbins Insurance & Financial Services, Inc. April 2011 - Present
Progressive Insurance April 2007 - April 2011
Skills
Insurance, Microsoft Office, Customer Service, Microsoft Word, Project Management, Property & Casualty..., Risk Management
Education
Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando 2001 — 2002
Certified Harley Davidson Technician, Harley Davidson
West Florence High School 1996 — 2001
Home Instead Senior Care March 2011 - Present
Progressive Insurance March 2004 - August 2010
CSL Plasma June 2000 - March 2004
Skills
Customer Service, Communication, Property & Casualty..., Direct Patient Care, Patience, Integrity, Track Record Of..., Retail Sales
Education
Guilford Technical Community College 2014 — 2014
Health Insurance Billing Certificate Program
UNCC 1987 — 1988
Bachelor of Arts (B.A.), English
Buffalo State College 1983 — 1984
Pioneer Natural Resources Company June 2014 - Present
Select Energy Services October 2011 - February 2013
USAA January 2010 - October 2010
Progressive Insurance September 2004 - January 2010
Skills
Troubleshooting, Customer Service, Logistics, Microsoft Excel, Natural Gas, Oil, Outlook, Petroleum, Supervisory Skills, Team Building, Safety Management..., Sales Management, Time Management, Coaching, Operations Management, Energy, Gas
Education
University at Buffalo 1996 — 2000
Bachelor of Arts (B.A.), English Language and Literature, General
West Seneca East Senior High School 1992 — 1996
College Prep
Progressive Insurance October 2000 - Present
State Farm Insurance September 1993 - December 2000
Mississippi Wood Insurance Agency August 1992 - September 1993
Education
Tri-State University 1984 — 1985
Redwood High School 1981 — 1984
Diploma
USAA August 2007 - January 2013
Progressive Insurance January 2002 - August 2007
Skills
Claim, Liability, Insurance, Customer Service, Property & Casualty..., Sales, General Insurance, Outlook, Claims Management, Commercial Insurance
Education
Towson University 1997 — 2002
Bachelor of Science (B.S.), Sociology and Anthropology, and Criminal Justice
Progressive Insurance November 1999 - Present
National General Insurance - GMACI January 1995 - October 1999
Motors Insurance Corporation September 1985 - January 1994
Skills
Motorcycle, 35 years, Iron Butt Association -..., Claim, Claims Management, Claim Investigation, Claims Handling, General Insurance, Liability Analysis, Insurance, Claims Resolution, Property Claims, Adjusters
Education
Webster University 1990 — 1995
Bachelor's Degree, Business Administration and Management, General
Triton College 1983 — 1985
Associate's Degree, Automotive Engineering Technology
Progressive Ins - Motorcycle Estimating - Phoenix AZ
Progressive Ins - Phoenix AZ
Boat - Estimating
Progressive Ins - RV Estimating
RV Construction Methodology and Estimating
Duncan & Duncan
Recreational Vehicle Repair Analysis
George White Chevrolet July 2011 - Present
Pat Clemons, Inc. 2009 - 2011
Progressive Insurance October 2005 - 2009
Skills
Claim, Liability, Sales Management, Automotive, Management, Team Leadership, Collision, Customer Satisfaction, Maintenance & Repair, Process Improvement, Automobile, Customer Retention, Customer Service, Team Building, Insurance, Profit, Negotiation, Vehicles, Inventory Management, Sales, Automotive Repair, Training, Coaching, Property & Casualty...
Education
Truman State University 1994 — 1999
Bachelor of Arts (BA), Psychology
Progressive Insurance
Skills
Claim, Property
Education
Old Dominion University 1992 — 1995
Bachelor's Degree, Business Administration and Management, General
Tidewater Community College 1988 — 1992
Bachelor's Degree, Business Administration and Management, General
Cuyahoga Jobs and Family Services November 2005 - Present
East Cleveland City Schools October 2004 - October 2005
Comparison Market Incorportated April 2003 - July 2004
Progressive Insurance January 1999 - April 2003
Skills
Microsoft Office, Government, Research, Microsoft Excel, Customer Service, Policy, Microsoft Word, PowerPoint, Public Speaking, Data Entry
Education
University of Phoenix-Cleveland Campus 2006 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General
Tiffin University 2001 — 2002
Bachelor of Science (B.S.), Organizational Management