Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
California State University, Long Beach December 2014 - Present
Carl Warren & Company October 2013 - December 2014
Strategic Choices Financial & Insurance Solutions May 2013 - May 2014
CareMore Health Plan May 2012 - April 2013
Progressive Insurance February 2006 - May 2012
Imperial Capital Bancorp, Inc. and Imperial Capital Bank March 2003 - February 2006
Skills
Claims Handling, General Insurance, Banking, Health Insurance, Managed Care, Insurance, Sales, Life Insurance, Medicare, Disability Insurance, Sales Management, Term Life Insurance, Customer Service, Cold Calling, Salesforce.com, Sales Operations, Direct Sales, Account Management, Long-term Care, Fixed Annuities, Selling, Healthcare, Claim, Property & Casualty..., Risk Management, Claims Management, Liability
Education
University of Phoenix 2000 — 2004
Bachelor of Business Administration (B.B.A.)
temple city high school
temple city high school
ARK Insurance Solutions April 2011 - Present
Progressive Insurance 2004 - 2006
GEICO 1999 - 2004
Skills
Home, Real Estate, Customer Service, Strategic Planning, Team Building, Refinance, Short Sales, Process Improvement, First Time Home Buyers, Microsoft Office, Program Management, PowerPoint, Microsoft Word, Goal Oriented, Microsoft Excel, Sales, Time Management, Human Resources, Insurance, Property, Underwriting, General Insurance, Property
Education
University of Phoenix 2006 — 2008
Associate's degree, Accounting and Business/Management
Greer Senior High 1988 — 1992
High School Diploma, Finance and Financial Management Services
Progressive Insurance July 2014 - Present
Best Buy February 2011 - July 2014
Best Buy 2010 - July 2014
Skills
Retail Sales, Customer Service, Store Management, Merchandising, Retail, Loss Prevention, Visual Merchandising, Sales, Inventory Management, Store Operations, Inventory Control, Psychology, Psychometrics, Counseling Psychology
Education
University of Phoenix 2008 — 2013
Bachelor's Degree, Psychology, 3.75 GPA
Progressive Insurance June 2012 - Present
Progressive Insurance June 2012 - Present
Progressive Corporation September 2011 - June 2012
Rooms To Go April 1998 - March 2008
Skills
Claim, Insurance, Property & Casualty..., Liability, Commercial Insurance, General Insurance, Claims Management, Casualty Insurance, Underwriting, Process Improvement, Risk Management, Legal Liability, Health Insurance, Professional Liability, Workers Compensation
Education
University of Phoenix 2010 — 2012
AA, Business
University of Phoenix
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Chase March 2011 - July 2014
Royal Neighbors of America February 2009 - September 2010
Countrywide Insurance Group May 2007 - January 2009
Progressive January 2006 - April 2007
Progressive Insurance January 2005 - January 2006
Business Networking International 2002 - 2003
State Farm Insurance 1996 - 2001
State Farm Insurance 1999 - 2000
State Farm Insurance 1998 - 1999
Skills
Process Improvement, Coaching, Management, Program Management, SDLC, Sales, Call Centers, Project Management, Recruiting, Customer Retention, Leadership, Insurance, CRM, Customer Service, Training, Quality Assurance, Customer Experience, Underwriting, Career Development, Team Building, Vendor Management, Strategic Planning
Education
University of Phoenix 1996 — 1998
Bachelors
Progressive Insurance June 2014 - Present
Progressive Insurance May 2012 - May 2014
Huntington National Bank September 2011 - May 2012
Bank of America Merchant Services March 2008 - August 2011
Skills
Sales, Customer Service, Sales Management, Banking, Branch Banking, Branch Operation, Claims Handling, Claims Resolution, Account Management, Leadership, Insurance, Finance, Public Speaking, Customer Retention, Call Centers, Cold Calling, Building Relationships, Coaching, Cross Selling, Direct Sales, Team Leadership, Risk Management, Networking, Loans, Training, Process Improvement, Marketing, Analysis, Project Planning, Customer Satisfaction, Investments, Customer Experience, Credit Cards, Team Building, Time Management, Subrogation, Claims Management, Negotiation, Management, Claim, Financial Services
Education
University of Phoenix 2009 — 2010
n/a, Communications
Saint John's University 2006 — 2007
Biomedical Engineering, Physics
Sloppy Joe´s Treasure Island January 2013 - Present
Ultimate Medical Academy - Tampa October 2012 - January 2013
Progressive Insurance June 2010 - February 2012
Skills
Customer Service, Customer Oriented, Organization, Training, Training Delivery, Fitness Training, Corporate Events, Coordinating Events, Close Attention to..., Building Relationships, Professional Services, Maintaining..., Relationship Developer
Education
University of Pennsylvania 1989 — 1992
Psychology
JPMorgan Chase & Co. September 2015 - Present
Progressive Insurance March 2007 - September 2015
Progressive Insurance February 2001 - March 2007
Ohio Army National Guard August 1988 - February 1997
Skills
Windows Server, Troubleshooting, Powershell, VBScript, Active Directory, Disaster Recovery, Enterprise Architecture, Digital Certificates, Iso 9000, Virtualization, DNS, Vendor Management, Enterprise PKI, IIS 7, Oracle (Sun) ..., RSA Key Manager, Thales nCipher HSM, Venafi Trust Protection..., PKI Enabler, Business Continuity..., Business Process Mapping, Certificate Trust Stores, Key Lifecycle Management, ITIL, Software Installation, Data Center, SharePoint, Citrix, Network Security, Cisco Technologies, System Administration, Hardware, Microsoft SQL Server, VMware ESX, Servers, Microsoft Exchange, IT Management
Education
University of Phoenix 2002 — 2005
BSIT, Information Technology
Liberty Mutual Insurance March 2013 - Present
Liberty Mutual Insurance February 2010 - March 2013
Liberty Mutual Insurance September 2004 - February 2010
Liberty Mutual Insurance September 2003 - September 2004
USAA January 2003 - August 2003
Progressive Insurance March 2001 - October 2002
Skills
Property, Insurance, Liability, Underwriting, Casualty, General Insurance, Umbrella Insurance, Life Insurance, Property Damage, Professional Liability, Microsoft Office, PowerPoint, Homeowners, Business Analysis, Coaching, Call Centers, Commercial Lines, Management, Claim, Casualty Insurance, Property, Property & Casualty...
Education
University of Phoenix
Guidewire Software November 2012 - Present
Ciancio's Limited July 2005 - March 2015
Cardinal Solutions December 2010 - November 2012
Progressive Insurance August 2007 - December 2010
MCI January 1994 - July 2005
US Navy February 1980 - February 1984
Skills
Process Improvement, Project Management, Team Leadership, Leadership, Management, Strategic Planning, SDLC, PMP, PMO, Software Project..., Project Portfolio..., Program Management, Agile Methodologies, Agile Project Management, Cloud Computing, Organizational Agility, SQL, Cross-functional Team..., Business Process, CRM, Vendor Management, Training, IT Management, MS Project, Enterprise Software, Requirements Gathering, Databases
Education
University of Phoenix 2008 — 2013
DM/IST, Organizational Leadership
University of Phoenix 2004 — 2007
MBA, Business
Rodan + Fields Dermatologists October 2014 - Present
The Hartford April 2013 - October 2014
Stella & Dot January 2012 - April 2013
Progressive Insurance May 2010 - January 2012
Progressive Insurance October 2007 - May 2010
Progressive Insurance August 2004 - October 2007
Skills
Corporate Training, Public Speaking, Evaluation & Measurement, Time Management, Blended Learning, Training & Development, Leadership Development, Self-directed, Instructional Design, Writing, Research, Needs Analysis, Task Analysis, Project Management, Content Development, Captivate, Coaching, Development, E-Learning, Employee Training, Instructor-led Training, Leadership, Management, Training
Education
University of Phoenix 2008 — 2009
Masters, Adult Education & Training
University of Puget Sound 2001 — 2004
BA, Psychology
Travel Centers of America July 2012 - Present
Progressive Insurance August 2001 - July 2012
Alliance Funding July 1998 - March 2001
City Loan Bank 1989 - 1998
Skills
Microsoft Office, Quality Assurance, Customer Service, Vendor Management, Business Analysis, Software Documentation, Analysis, Requirements Analysis, Agile Methodologies, HP Quality Center, Leadership, Management, SDLC, SharePoint, Testing, Team Building
Education
University of Phoenix 2010 — 2012
Undergraduate, Medical Administration
Riverside High School 1980 — 1983
High School Diploma
Aetna April 2013 - Present
Coventry Health Care January 2008 - April 2013
Coventry Health Care August 2010 - July 2012
First Script October 2008 - August 2010
First Script January 2008 - October 2008
Mobility Insurance Agency May 2006 - November 2007
Progressive Insurance September 2005 - September 2006
California Casualty Management Company January 2001 - February 2004
RSA 1998 - 2000
Skills
Process Improvement, Visio, Business Analysis, Insurance, Leadership, Project Management, Vendor Management, Quality Assurance, Program Management, Change Management, PMP, SDLC, Six Sigma, Software Documentation, PMO, MS Project, Training, Operations Management, Access, Project Portfolio..., Software Project..., Requirements Analysis, Project Delivery, SharePoint, SharePoint Designer, Adobe Acrobat, Intuitive Documentation..., Process Mapping, Snag-It, Arizona Notary, Business Process Mapping
Education
University of Phoenix 2011 — 2011
BS, Marketing
University of Phoenix 2002 — 2011
BS, Business Management
University of Phoenix
Certification, Project Management
Omnitrition Nutritional Supple October 2014 - Present
Self-employed August 2010 - Present
Bell Carter Foods May 2012 - August 2012
Progressive Insurance December 2006 - September 2009
Skills
Photography, Customer Satisfaction, Microsoft Office, Photoshop, Data Entry, Customer Service, Office Administration, Portrait Photography, Management, Time Management, Outlook, Research, Adobe Acrobat, Purchasing, Clerical Skills, Social Media Marketing, Marketing Communications, Online Marketing, Event Photography, Senior Portraits, Newborn Photography, Sales Management, Microsoft Excel, Microsoft Publisher, Customer Relations, Customer Retention, Customer Support, Healthcare, Medical Terminology, Medical Billing, Medical Records, Marketing Research, Product Marketing, Small Business Marketing, Small Business, New Business Development, Coaching, Team Building, Public Speaking, Nutrition
Education
University of Phoenix 2008 — 2011
Associates in Arts and Business, Business, Management, Marketing, and Related Support Services
Beyer High School 1990 — 1994
Diploma, general education
UnitedHealth Group - Optum March 2015 - Present
Humana April 2010 - March 2015
WellCare Health Plans February 2007 - December 2010
WellCare Health Plans February 2007 - December 2010
Progressive Insurance June 2000 - January 2007
Dr. Ralph A Leon June 1995 - July 2000
Skills
Customer Service, Insurance, Management, Leadership, Microsoft Excel, Strategic Planning, Sales, Process Improvement, Project Management, Team Building, Health Insurance, Healthcare, Managed Care, Medicare, HIPAA
Education
University of Phoenix 2000 — 2005
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
University of South Florida 1997 — 1999
Associate of Science (A.S.), Family Practice Nurse/Nursing
Bank of America April 2006 - Present
Countrywide Bank April 2006 - April 2009
US Bank January 2005 - December 2005
University of Phoenix April 2001 - November 2004
Progressive Insurance November 1999 - April 2001
Skills
Banking, Customer Service, Associate Training, Associate Development, Insurance, Project Coordination, Budget Management, Process Governance, Brand Developement, Internal Communications, Business Communications, Business Process..., Project Management, Training, Budgets, Photography, Corporate Communications, Risk Management, Brand Development
Education
University of Phoenix 2009 — 2010
Masters, Business Administration
University of Phoenix 2005 — 2009
Bachelor of Science, Business Management
Metromile July 2015 - Present
A-MAX Auto Insurance June 2014 - July 2015
Liberty Mutual Insurance May 2012 - June 2014
Liberty Mutual Insurance January 2011 - May 2012
Liberty Mutual Insurance June 2007 - December 2010
Liberty Mutual Insurance April 2004 - June 2007
University of Phoenix 2003 - 2004
State Farm Insurance June 2002 - January 2003
Progressive Insurance April 1998 - June 2002
Skills
General Insurance, Insurance, Property & Casualty..., Life Insurance, Coaching, Training, Sales, Customer Service, Sales Management, Term Life Insurance, Call Centers, Casualty, Direct Sales, Leadership, Umbrella Insurance, Employee Training, Selling, Customer Retention, Marketing, Whole Life, Time Management, Cold Calling, B2B, Lead Generation, Underwriting, Customer Satisfaction, Commercial Insurance, Health Insurance, Liability, Claim, Casualty Insurance
Education
University of Phoenix
Bachelor's Degree, Business Management
Nationwide Insurance February 2015 - Present
Grange Insurance September 2013 - September 2014
Grange Insurance April 2012 - September 2013
Grange Insurance August 2006 - April 2012
Travelers August 1998 - August 2006
Progressive Insurance September 1993 - August 1998
Detec Investigation and Information Services 1992 - 1993
Skills
Property & Casualty..., Sales Management, Insurance, Claims Management, Organizational..., Strategic Leadership, Marketing Strategy, Product Marketing, Commercial Insurance, Operational Excellence, Workers Compensation, General Insurance, Customer Experience..., Managing Agency..., Umbrella Insurance, Professional Liability, Risk Management, Casualty Insurance, Legal Liability, Underwriting, Liability, Claim, General Management, Product Management, Branding/Messaging, Board Presentations, Culture Modification, Stakeholder Buy-in, Transformational..., Life Insurance, Sales Channel Management, Compsensation/Benefits..., CRM Platforms, High Performance Team..., Profit/Loss..., Performance Improvements, "Go to Market"..., Major Project Management, High Growth Management, Talent Acquisition, Sales
Education
University of Pennsylvania - The Wharton School
Executive Development Program
University of Pennsylvania - The Wharton School
Leading High-Performing Sales Organizations
University of South Florida
Bachelor of Arts, Criminology
Progressive Insurance October 2009 - Present
Progressive Insurance November 2005 - October 2009
GEICO August 2002 - November 2005
Skills
SharePoint, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Lync, Windows XP Pro, Windows Vista, Windows 7, Adobe Acrobat, Photoshop, Mitchells WorkCenter, Mitchells UltraMate, Outlook, Lotus Notes, Arbitration, Subrogation
Education
University of Phoenix 2011 — 2015
Bachelor of Science (BS), Criminal Justice
Progressive Insurance August 2014 - Present
USAA May 2010 - July 2014
Converse Police Department August 2008 - August 2010
Alamo Heights Police Department May 2004 - August 2008
American Medical Response July 2001 - July 2004
West Telemarketing February 2001 - June 2004
Blockbuster May 1999 - January 2001
Skills
Insurance, Underwriting, Mutual Funds, Fixed Annuities, Investments, Banking, Asset Allocation, Credit
Education
University of the Incarnate Word 2012 — 2015
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
University of Phoenix 2009 — 2012
Bachelor of Applied Science (BASc), Human Services/Management, 3.9
ACCC Insurance June 2008 - July 2010
TSU-Texas Southern University January 2008 - July 2010
Travelers Insurance February 2006 - July 2008
Nationwide Insurance January 2005 - February 2006
University of Phoenix November 2003 - January 2005
Goodson Honda/Fred Haas Collision Centers January 2001 - January 2005
Progressive Insurance January 1996 - January 2001
US Navy June 1988 - October 1993
Education
I-Car 1993 — 2010
Industry Certifications
University of Phoenix 2006 — 2008
Masters, Education Curriculum and Instruction
University of Phoenix 2003 — 2006
Bachelors, Business Administration
University of Phoenix
University of Phoenix
Bachelor of Science, Business Administration2006
Progressive Insurance April 2013 - Present
Verizon Wireless August 2012 - April 2013
Verizon Wireless January 2010 - August 2012
Florida Default Law Group, P.L. May 2008 - October 2010
FedEx Office September 2004 - May 2008
Skills
Self motivated and..., Great understanding of..., Trained in Family Law..., Proficient in Microsoft..., Proficient in Adobe..., Exceptionally well..., Attended a Franklin..., Given 2010 Winner’s..., Sales, Microsoft Office, Customer Retention, Call Center, Customer Service, Retail Sales, Account Management, Training, Wireless, Team Building, Social Media Marketing, Customer Satisfaction, Strategic Planning, Process Improvement, Project Management, Public Speaking, Outlook, Sales Process, Leadership, Time Management, Solution Selling, Teamwork, Operations Management, Retail, Telecommunications, Management, Marketing, Data Entry, Cross-functional Team..., Team Leadership, Networking, Budgets, Inventory Management, Technical Support, Business Development, Troubleshooting, Research, Critical Thinking
Education
University of Phoenix 2012 — 2013
Master's degree, Management Information Systems, General
University of Phoenix 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of South Florida 2008 — 2010
Bachelor of Arts (B.A.), Social Science: Criminology and Sociology
University of South Florida 2006 — 2010
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Carnival Cruise Lines March 2014 - September 2014
Progressive Insurance September 2013 - March 2014
Carnival Cruise Lines March 2009 - May 2012
Carnival Cruise Lines April 2004 - March 2009
Carnival Cruise Lines October 2002 - April 2004
Skills
Sales Management, Sales, Microsoft Office, Oracle Enterprise..., Hyperion Interactive..., Salesforce.com, Salesforce.com..., Five9, Siebel, Dreamweaver, Sales Analysis, Pricing Strategy, Sales Management..., Citrix, Data Analysis, Sonar, Call Center..., Call Centers, Training, Coaching, Customer Service, Leadership, Strategic Planning, Hospitality, Customer Satisfaction
Education
University of Phoenix 2007 — 2008
MBA, Business Administration and Management, General
University of Phoenix 2004 — 2007
Bachelor of Science (BS), Business Management
Progressive Insurance November 2014 - Present
IGS Energy September 2014 - Present
Fidelity National Title March 1992 - January 2014
LandAmerica Financial Group, Inc. 1992 - 2009
LandAmerica 1992 - December 2008
LandAmerica Financial 1992 - December 2008
Community Title Agency April 1982 - March 1992
Skills
Closings, Escrow, Real Estate, Outsourcing, Real Estate Transactions, Refinance, Mortgage Lending, Budgets, Investment Properties, FHA, Foreclosures, REO, Commercial Real Estate, Mergers & Acquisitions, Strategic Planning, Marketing Strategy, New Business Development, Customer Service, Selling, Mortgage Banking, Loans, Leadership
Education
University of Phoenix 2003 — 2005
OfficeTeam June 2014 - Present
Accountemps October 2013 - June 2014
OfficeTeam October 2012 - October 2013
Progressive Insurance January 2011 - October 2012
Skills
Recruiting, Temporary Staffing, Temporary Placement, Administrative..., Talent Acquisition, Internet Recruiting, Onboarding, Technical Recruiting, Employee Relations, Sourcing, Training, Contract Recruitment, Employee Benefits, Executive Search, Screening Resumes, Human Resources, Interviews, Cold Calling, Hiring, Staffing Services, Screening, Talent Management, Background Checks, Staff Augmentation, Resume Writing, Data Entry, Customer Service, Interview Preparation, Recruitment Advertising, Building Relationships, Payroll
Education
University of Phoenix 2008 — 2010
Bachelor of Business Administration (B.B.A.)
MATC 2007 — 2008
Associate of Arts (AA)
Westosha Central 2002 — 2006
Progressive Insurance July 2007 - April 2015
B and B necessities September 2006 - March 2009
DICK'S Sporting Goods August 2006 - April 2007
Giant Eagle July 2005 - April 2006
Skills
Insurance, Call Centers, Claim, Property & Casualty..., General Insurance, Liability, Property Damage, Customer Retention, Customer Satisfaction, Customer Service, Training, Outlook, Underwriting, Legal Liability, Microsoft Excel, Leadership, Process Improvement, Time Management
Education
Cuyahoga Community College 2013 — 2015
Bachelor's degree, Human Resources Management/Personnel Administration, General
University of Phoenix 2010 — 2012
Business/Commerce, General
University of Toledo 2007 — 2008
Communication and Media Studies
USAA February 2015 - Present
USAA July 2014 - February 2015
USAA October 2012 - July 2014
A Cause for Protein December 2011 - May 2012
Progressive Insurance April 2007 - January 2008
Nationwide November 2006 - April 2007
University of South Florida May 2006 - August 2006
Skills
Customer Service, Analysis, Public Speaking, Program Management, Strategic Planning, Data Analysis, Sales, Recruiting, Research, Marketing, Business Analysis, Budgets, Management, Social Networking, Sales Management, Property & Casualty..., Time Management, Policy, Claim, Process Improvement, Leadership Development, Liability, Customer Satisfaction, Human Resources, Property Damage, Contract Negotiation, Social Media, Performance Management, Employee Relations, Customer Retention, Employee Benefits, Teamwork, Employee Training, Software Documentation, Cross-functional Team..., Leadership, Training, Team Building, Insurance, Coaching, Microsoft Office, Negotiation, Microsoft Excel, Marketing Strategy, Project Management, Underwriting, Social Media Marketing
Education
University of Phoenix 2011 — 2013
Masters, Business Administration
University of South Florida 1998 — 2006
Bachelor of Arts, Gerontology
Progressive Insurance February 2013 - Present
Trump National Golf Club July 2006 - March 2013
Oakley March 2007 - August 2009
Skills
Highly motivated..., Promotions, Straight Talking, Problem Solving, Personality, VIP Services, Employee Loyalty, High Achiever, Thinking Outside The Box, Sales, Management, Team Leadership
Education
University of Phoenix
Scottsdale Insurance Company May 2010 - Present
Scottsdale Insurance Company June 2005 - May 2010
Scottsdale Insurance Company February 2001 - June 2005
Colonial Penn Insurance Company December 1987 - February 2002
Scottsdale Insurance Co December 1986 - December 1987
Progressive Insurance 1975 - 1981
Skills
Negotiation, Litigation Management, Claims Management, Claims Handling, Claims Investigations, Claims Resolution, Workers Compensation, Arbitration, Property Damage, Litigation, Claim, Casualty, Insurance, Liability, Excess, Subrogation, Umbrella Insurance, General Insurance, Management, Product Liability, Commercial Insurance, Liability Analysis, Legal Liability, Reinsurance, Property & Casualty..., Personal Injury, Accident, Investigation, Underwriting, Inland Marine, Employment Practices..., Brokers
Education
American Educational Institute 2012 — 2014
SCLA, Insurance Law
University of Phoenix 2000 — 2002
degree, Business Management
Federation of Insurance and Corporate Counsel/North Western University
Paradise Valley High School 1974 — 1975
High School diploma
Progressive Insurance August 2010 - Present
Education
University of Phoenix
Information Technology
Sprint June 2011 - Present
Sprint March 2006 - June 2011
Sprint June 2001 - March 2006
Sprint July 1995 - May 2001
Sprint December 1991 - July 1995
Progressive Insurance September 1986 - November 1991
US Army January 1979 - January 1983
Skills
Customer Satisfaction, Wireless, Program Management, Call Centers, Vendor Management, Telecommunications, Cross-functional Team..., Customer Experience, Process Improvement, Business Analysis, Business Process..., PMP, PMO, Management, Team Leadership
Education
University of Phoenix 2000 — 2002
BS - Business Mgmt, General Business and Accounting
Progressive Insurance July 2005 - Present
Education
University of Pennsylvania 2000 — 2004
BA, Economics, Political Science
Travelers January 2006 - Present
Progressive Insurance 1995 - 2005
Education
University of Phoenix 2000 — 2003
Business Management
Progressive Insurance May 2013 - Present
Progressive Insurance Co October 2010 - May 2013
Progressive Insurance Co November 2007 - October 2010
Standard Parking December 2006 - November 2007
Charter One Bank October 2004 - December 2006
Century Federal Credit Union November 2002 - October 2004
Skills
Microsoft Word, Liability, Access, Management, Commercial Lines, Microsoft Excel, Microsoft Office, Outlook, Customer Service, Customer Satisfaction, Customer Retention, Job Scheduling, Cash Management, Cash Flow Forecasting, Cash Handling Experience, Job Coaching, Presentations, Peer Support
Education
University of Phoenix 2013 — 2014
Master of Business Administration (M.B.A.)
University of Phoenix 2009 — 2012
BS, Business Administration and Management, General
John Hay High School - Cooperative Business Edu program 1996 — 2000
High School Diploma
Kocal Properties, Inc. March 2013 - Present
The Tax Spectrum January 2013 - April 2013
Kocal Management Group a Division of the Management Trust May 2012 - March 2013
Progressive Insurance May 2002 - May 2012
Law Enforcement Data System November 2000 - May 2002
Annette Hatley, CPA January 2002 - April 2002
H&R Block January 2001 - April 2001
Skills
Time Management, Critical Analysis, Accounting, Accounts Receivable, Excel, Word, Spreadsheets, PowerPoint, Problem Solving, Outlook, Budgeting, Compliance, Microsoft Office, SOX, Public Speaking, Bookkeeping, Reconciliation, Accounts Payable, Income Tax, Account Reconciliation, Budgets, Microsoft Excel, Sarbanes-Oxley Act, Microsoft Word, Critical Thinking, Finance, Analysis, Leadership, Financial Statements, QuickBooks, Internal Audit, Data Entry, Tax, Forecasting, Training, Process Scheduler, Peachtree
Education
University of Phoenix 2009 — 2012
Bachelor of Sciences, Business/Accounting, 3.9
Mendocino College 1989 — 1990
Associate of Arts, General Studies
Progressive Insurance November 2010 - Present
Progressive Insurance April 2007 - November 2010
Progressive Insurance January 2001 - January 2007
Progressive Insurance January 1998 - January 2001
Progressive Insurance January 1997 - January 1998
Skills
Enterprise Architecture, IT Management, Linux, System Deployment, Change Management, Management, Architectures, Information Technology, Infrastructure, BMC Remedy, Disaster Recovery, SharePoint, Lotus Notes, SDLC, ITIL, Identity Management, Troubleshooting
Education
University of Phoenix
B.S, Information Technology
AIG 2006 - Present
AIG Personal Lines Claims 2006 - 2009
AIG / 21st Century Insurance 2004 - 2009
Progressive Insurance 1994 - 2003
Progressive Auto Insurance 1994 - 2003
Education
University of Pittsburgh 1987 — 1992
Bachelor of Arts (B.A.), English Literature
Progressive Insurance October 2013 - Present
SNI Technology April 2013 - June 2013
Orlando Brazilian Jiu-Jitsu LLC January 2012 - April 2013
Park Avenue Insurance Agency April 2000 - April 2013
Hancock Information Group August 1999 - April 2000
Hat World / Lids.com October 1997 - August 1999
Skills
Social Media, Social Media Marketing
Education
University of Phoenix 2010 — 2012
Bachelor's degree, Information Technology, 4.0
ITT Technical Institute 2000 — 2002
AS, Computer Network System Technology
Valencia College 1994 — 1996
AA, General Studies
Progressive Insurance Insurance AdjusterAllstateMarch 1998 - February 1999
Skills
Insurance, Property & Casualty..., Claims Management, Casualty, Claim Investigation, Claims Handling, Liability, Process Improvement, Claims Resolution, Customer Service, Claim, Legal Liability, Casualty Insurance, Subrogation, Leadership, Property Damage, Commercial Lines, General Insurance
Education
University of Pittsburgh 1993 — 1998
Progressive Insurance March 2014 - Present
Progressive Insurance June 2003 - March 2014
The MASIE Center May 1999 - June 2003
Domino's Pizza September 1986 - May 1999
Skills
Instructional Design, Social Media, Performing, E-Learning, Blended Learning, Instructor-led Training, Needs Analysis, Learning Management, Captivate, Leadership Development, ADDIE, Learning Management..., Performance Consulting, Adult Education, Training, Coaching, Lectora, Distance Learning, Technical Writing, Public Speaking, Training Delivery, Employee Training, Staff Development, Technical Training, Curriculum Development, Leadership, Workshop Facilitation, Performance Improvement, Organizational..., Team Building, Human Performance, Performance Management, Job Aids
Education
University of Phoenix 2003 — 2006
BA, Business Management
Yardi June 2014 - Present
GFI Management Services January 2013 - February 2014
The Sanctuary Group, LLC January 2009 - December 2012
Apartment Investment & Management Company (AIMCO) January 2002 - January 2009
ChannelPoint May 2000 - January 2002
Progressive Insurance 1990 - 2000
Strategic Planning Associates 1984 - 1990
Skills
Turn Around Management, Capital Markets, Property Management, Asset Managment, Strategic Planning, Mergers, Real Estate, Due Diligence, Acquisitions, Real Estate Development, Financial Analysis, Team Building, Budgets, Business Development, Business Strategy, Management, Vendor Management, Change Management, Strategy, Management Consulting, Start-ups, Leadership, Competitive Analysis, Marketing, Mergers & Acquisitions, Apartments, Entrepreneurship, Market Analysis, Private Equity, Contract Negotiation, Business Process, Investments, Restructuring, Banking, Investment Properties, Real Estate Economics, Finance, Venture Capital, Asset Management, Sales, Business Planning, Portfolio Management, Financial Modeling, Analytics, Disposition, Affordable Housing, Property, Human Resources, Executive Management, Leases
Education
University of Pennsylvania - The Wharton School 1986 — 1988
MBA, Marketing, Finance, and Strategic Planning
Yale University 1980 — 1984
BA, Economics, History
Netflix May 2015 - Present
HI-desert Center for Spiritual Living June 2014 - December 2014
Seasons Hospice & Palliative Care July 2014 - September 2014
Colorado Springs Utilities February 2013 - June 2013
El Paso County September 2012 - November 2012
Progressive Insurance February 2012 - September 2012
TomorrowAlora Productions April 2011 - February 2012
Colorado Springs Stamps and Coins August 2010 - April 2011
Consider it Sold August 2009 - March 2011
Stonegarden Publishings February 2005 - February 2010
Skills
Creative Writing, Editing, Blogging, Copywriting, Publishing, PowerPoint, Data Entry, Publications, Customer Service, Podcasting, Public Speaking, Social Networking, Web Content, Copy Editing, Proofreading, Research, Event Planning, Nonprofits, Leadership, Microsoft Excel, Press Releases, Typing, Photoshop, Filing, 10 Key Touch, Promotional Solutions, Social Media Marketing, Photography, Film, Writing, Novels, Storytelling, Short Stories, Presentations, Social Media
Education
University of Phoenix 2006 — 2008
Associates Degree, Business
Associa August 2014 - Present
Associa Hill Country August 2013 - Present
Associa 2013 - 2014
Degree Studies 2011 - 2013
Progressive Insurance 2002 - 2011
Progressive Insurance 1998 - 2002
Progressive Insurance 1993 - 1998
Progressive Insurance 1991 - 1993
Skills
Customer Service, Corporate Communications, Team Building, Team Leadership, Office Administration, Administrative..., Employee Training, Vendor Coordination, Contract Management, Diversity..., Coaching, Project Planning, Data Management
Education
University of Phoenix 2010 — 2014
Bachelor of Science (BS), Psychology
Park Place Technologies June 2014 - Present
Progressive Insurance October 2013 - June 2014
FirstMerit Bank March 2010 - September 2013
PNC February 2004 - March 2010
Skills
Consumer Lending, Loans, Banking, Credit, Retail Banking, Small Business Lending, Customer Service, Loan Origination, Cross Selling, Sales, Team Building, Recruiting, Lines Of Credit, Coaching, Branch Management, Financial Risk, Relationship Management, Onboarding, General Insurance, Property & Casualty..., Insurance, Sales Management, Direct Sales, Team Leadership, Management, Leadership, CRM
Education
University of Phoenix 2007 — 2012
Bachelor’s Degree, Business Administration and Management, General
Beachbody September 2015 - Present
Farmers Insurance October 2012 - Present
Progressive Insurance April 2012 - October 2012
Check Into Cash October 2007 - October 2010
Skills
PowerPoint, Computers, Customer Service, Insurance, Training, Leadership, Time Management, Data Entry, Management, Property & Casualty..., Umbrella Insurance, Workers Compensation, Commercial Insurance, Casualty, Life Insurance, Term Life Insurance, General Insurance, Liability, Health Insurance, Legal Liability, Office Administration, Professional Liability, Commercial Lines, Sales, Homeowners, Marketing, Team Building, Customer Retention, Microsoft Excel, Social Networking, Microsoft Word, Customer Satisfaction, Sales Management, Brokers, New Business Development, Whole Life, Account Management, Public Speaking, Small Business, Underwriting, Social Media, Marketing Strategy
Education
University of Phoenix 2006 — 2008
Associate's degree, Human Resources Development
Farmers Insurance January 2005 - Present
Progressive Insurance July 2004 - January 2005
Progressive Insurance August 2001 - July 2004
Progressive Insurance August 1996 - August 2001
Skills
Insurance, Claims Management, Negotiations and..., Research and Analysis, Project Management, Risk Management, Team and Relationship..., Process Improvement, PowerPoint, Microsoft Word, Microsoft Excel, Complaint Management, Standards Compliance, Communication, Investigation, Research, Interpreting Data, Customer Service, Relationship Building, Sales, Management, Subrogation, Claims Resolution, Claims Investigations, Client Rapport, Team Building, Public Relations, Outlook, Leadership, Training, Strategic Planning
Education
University of Phoenix-Atlanta Campus 2007 — 2009
Master of Business Administration (MBA), Business Administration and Management, General, 3.91
Ursuline College
Bachelor of Arts (BA), Public Relations/Image Management, cum laude
Progressive Insurance April 2015 - Present
The Pampered Chef July 2014 - Present
Bill Flanigan Insurance October 2012 - April 2015
Bill Flanigan Insurance February 2008 - April 2015
Skills
Office Management, Administrative..., Data Entry, Microsoft Office, Insurance, PowerPoint, Event Planning, Employee Benefits, Accounts Payable, Human Resources, Invoicing, Spreadsheets, Payroll, Administration, Accounts Receivable, Customer Service, Sales, Administrative...
Education
University of Phoenix 2006 — 2010
Business Communications
Junipero Serra High School 1983 — 1986
State Farm Insurance May 2015 - Present
Progressive Insurance October 2014 - May 2015
Peet's Coffee & Tea October 2010 - August 2014
BIGGBY COFFEE June 2008 - June 2010
Temple Israel Early Childhood Center September 2000 - June 2005
WJR Radio March 1990 - October 1991
Coventry Productions August 1988 - March 1990
WDTX Radio April 1986 - July 1988
Skills
Public Relations, Radio Production, Video Production, Television Producing, Writing, Management, Broadcast, Customer Service, Marketing Strategy, Training, Social Media Marketing
Education
University of Phoenix 2012 — 2013
Masters Degree, Management
Wayne State University 1977 — 1981
Bachelor of Arts, Radio/TV/Film
Cigar City Brewing, LLC November 2014 - Present
Business Insider June 2014 - October 2014
TargetSpot 2011 - 2014
Façonnable USA 2008 - 2010
MetLife Financial Services 2005 - 2008
Progressive Insurance 1999 - 2005
United States Army 1993 - 1997
Skills
Financial Reporting, Accounting, Finance, Microsoft Excel, Financial Analysis, QuickBooks, Budgets, Advertising, Auditing, Payroll, Forecasting, Microsoft Office, Management, Accounts Payable, Internal Controls, Accounts Receivable, Journal Entries, Financial Statement..., Leadership, Cash Management, Marketing, Strategic Planning, Tax, Access, Process Improvement, Time Management, Financial Statements, Sales, Cash Flow, Mergers & Acquisitions, KPI implementation, Restructuring, Contract Negotiation, Lease Negotiations, International..., Purchasing Negotiation, Leading Diverse Teams, Start-ups, Early-stage Startups, Managing Start-ups, Business Planning, Pro Forma Development, Consolidated Financial..., Due Diligence, Team Leadership, Financial Modeling, US GAAP, GAAP, Managerial Finance, Strategic Financial...
Education
University of Pennsylvania - The Wharton School 2014 — 2014
Certifcate, An Introduction to Opperations Management
University of South Florida 1998 — 2002
BA, Accounting, Finance
New York University 2013 — 2013
Accounting, Adult and Continuing Education and Teaching
H.B. Plant
Recall March 2015 - Present
Recall January 2011 - March 2015
TrustWay Insurance Agencies/AssuranceAmerica Corporation January 2008 - April 2010
Progressive Insurance September 2005 - December 2007
Capital One October 1999 - August 2004
Westminster Church - Marion, Indiana August 1998 - August 1999
Cedar Fair Amusement Park May 1994 - September 1998
Franck's Extended Pharmaceutical Services August 1994 - May 1998
U.S. Department of Justice 1997 - 1997
ARA Services - Three Rivers Stadium 1991 - 1993
Skills
Call Center, Leadership, Customer Service, Training, Quality Assurance, Recruiting, Insurance, Management, Process Improvement, Employee Training, Leadership Development, Performance Management, Call Centers, Coaching, Cross-functional Team..., Change Management, Program Management, Sales, Teamwork, Customer Satisfaction, Vendor Management, Customer Experience, Training Delivery, Team Building, Business Process, Account Management, Outsourcing, CRM, Risk Management
Education
University of Pittsburgh 1993 — 1997
Bachelor of Arts, Administration of Justice
North Catholic 1989 — 1993
TeleDirect Communications May 2014 - Present
Nationwide Insurance January 2014 - August 2014
Progressive Insurance January 2001 - July 2013
Skills
Sales, Customer Service, Building Customer..., Timely Decision Making, Proactive self-starter, Dedicated team player, Flexible, Critical thinker, Works well under..., Pleasant demeanor, Administrative support...
Education
University of Phoenix 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
Avis Budget Group July 2014 - Present
Advantage Resourcing August 2013 - July 2014
USAA November 2008 - June 2012
DeStress Express Massage Therapy April 2006 - November 2008
Progressive Insurance August 2004 - December 2005
Progressive Insurance December 2002 - August 2004
Progressive Insurance December 1997 - December 2002
Skills
Claims Handling, Motivated self-starter, Casualty Claims, Casualty, Highly resourceful, Subrogation, Superior Computer Skills, Claim Investigation, Resourceful..., Claims Resolution, Customer Service, Claims Management, Negotiation, Microsoft Office, Liability, Claim, Microsoft Excel, Teamwork, Autonomous, Indemnity, Property Damage, Legal Liability, Insurance, Accident, Adjusters, Insurance Adjusting, Claims Investigations, Auto Claims, Third Party Liability, Branch Banking, Teller Operations, Cash Handling Experience, Petty Cash, Management, Sales, Commercial Insurance
Education
University of Phoenix 2014 — 2016
Bachelor's degree, Psychology
Denbigh High School 1991 — 1995
Garvens Mortgage Group January 2013 - Present
Colorado Technical University April 2012 - Present
Progressive Insurance October 2008 - December 2010
University of Phoenix December 2007 - August 2008
Strong Tower Mortgage 2005 - 2008
The Mortgage Funder 2002 - 2004
Skills
Human Resources, Customer Service, Employee Relations, Employee Benefits, Training, Coaching, Onboarding, Conflict Resolution, Insurance, PeopleSoft, Leadership Development, Resume Writing, Adult Education, Career Development, Employee Training, Higher Education, Interviews, Leadership, Loans, Management, Microsoft Office, Payroll, Program Management, Public Speaking, Staff Development, Strategic Planning, Team Building
Education
Colorado Technical University-Colorado Springs 2012 — 2014
Master of Business Administration (M.B.A.)
University of Phoenix 2008 — 2010
BSB/HRM, Business Management
CTC March 2015 - Present
Integrity Solutions by Kmatz January 2002 - Present
Walden University 2011 - Present
Brookline College May 2013 - January 2014
Santa Fe Police Department December 2005 - January 2012
Valencia County Sheriff's Department December 2002 - December 2005
Albuquerque Police Department July 2001 - December 2002
Progressive Insurance October 2000 - July 2001
Allstate February 1997 - October 2000
Skills
Criminal Justice, Investigation, Enforcement, Police, Interrogation, Forensic Analysis, Public Speaking, Training, Government, Public Safety, Criminal Investigations, First Responder, Patrol, Computer Forensics, Homeland Security, Emergency Management, Supervisory Skills, Firearms, Risk Assessment, Crisis Management, Physical Security, Interviews, Background Checks, Disaster Response, Criminal Law, Emergency Services, Team Building, Security Operations, Evidence, Crime Prevention, Leadership Development, Tactics, Research, Program Development, Security Management, Fraud, Personal Protection, Mental Health, Social Media, Security, Claim, Clinical Psychology, Police Psychology, child psychology, Family Therapy, Behavioral Health, Psychological Assessment, Group Therapy
Education
Walden University 2012 — 2016
Ph. D., Clinical Psychology
University of Phoenix 2010 — 2011
Master of Science, Psychology
University of New Mexico 1991 — 1996
Bachelor of Business Administration, Marketing
The Auto Club Group February 2013 - Present
Progressive Insurance June 2011 - January 2013
Skills
Casualty, Liability, Insurance, Claim, Claims Management, Claims Handling, Claim Investigation
Education
University of Phoenix 2003 — 2008
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Cleveland Clinic May 2008 - Present
University of Phoenix 2011 - 2011
Cleveland Clinic 2006 - 2008
University Hospitals 2004 - 2006
Progressive Insurance 2003 - 2004
Bristol West 1998 - 2003
A1 General/Permanent General 1993 - 1998
Skills
HIPAA, EMR, Medical Terminology, Healthcare, Healthcare Information..., Clinical Research, EHR, Healthcare Management, Patient Safety, Medical Records, Quality Assurance, Software Documentation, Hospitals, Medical Billing, Laboratory, Microsoft Excel, PowerPoint
Education
University of Phoenix 2007 — 2011
Bachelor, Health Care Administration Long Term Care
Remington College 2003 — 2004
Diploma, Medical Assistant
John Hay 1984 — 1987
Diploma, General Studies
HIREAWIZ LLC January 2012 - Present
Progressive Insurance August 2007 - February 2010
Enterprise Rent-A-Car February 2006 - August 2007
Skills
Project Management, Program Management, Web Project Management, Business Analysis, Project Planning, Sales, Claims Management, Claims Resolution, Claims Investigations, Property Claims, Claims Handling, Sales Process
Education
University of Phoenix
Life Extension September 2010 - September 2015
Hamilton Sundstrand July 2009 - July 2010
Eastern Financial Florida Credit Union November 2000 - July 2009
Progressive Insurance July 1998 - November 2000
Skills
Marketing, Management, Project Management, Teamwork, Leadership, Retail, Sales, Team Building, Budgets, Marketing Strategy, Process Improvement, Program Management, Microsoft Excel
Education
University of Phoenix 2007 — 2009
Associates, Business
Progressive Insurance January 2014 - Present
Tiny prints November 2013 - Present
AT&T Mobility March 2006 - July 2013
Skills
Customer Service, VoIP, GSM, Telecommunications, Cellular Communications, LTE, UMTS, T1
Education
University of Phoenix 2012 — 2015
Working on a BS, Business, Management, Marketing, and Related Support Services
McAfee & Taft July 2008 - Present
WALMART November 2008 - July 2009
TODAY'S STAFFING April 2008 - July 2008
BKD, LLP October 2004 - April 2008
Barber & Bartz January 2002 - September 2004
TISI - DAC SERVICES May 2001 - December 2001
Progressive Insurance January 1991 - July 2000
Moody Bible Institute January 1989 - April 1990
Midway Airlines April 1988 - December 1988
Skills
Legal Writing, Litigation, Data Entry, Accounts Payable, Accounts Receivable, Insurance, Corporate Law, Management, Microsoft Word, Customer Service, Employee Benefits, Trusts, Software Documentation, Outlook, PowerPoint, Microsoft Office, Microsoft Excel
Education
University of Phoenix 2008 — 2009
Accounting
United Travel Schools 1987 — 1988
Certificate in Travel, All areas of the Travel Industry, Graduated 3rd in a class of 98
Symphony Services April 2011 - Present
IRON Solutions 2010 - 2011
CIGNA Government Services April 2008 - September 2009
T-Mobile 2000 - 2007
Progressive Insurance 1994 - 2000
US Navy 1982 - 1986
Education
Northwestern Connecticut Community College
A.S., Business Administration
University of Phoenix
B.S., Management
University of South Florida
Travelers Insurance June 2013 - Present
Travelers January 2012 - June 2013
Travelers Insurance November 2006 - January 2012
Progressive Insurance January 2005 - August 2006
Progressive Insurance September 2003 - January 2005
Skills
Property & Casualty..., Leadership, Liability, Insurance, Claim, Claims Management
Education
University of Pittsburgh 2000 — 2003
Bachelor's degree, Marketing
Scientific Learning November 2013 - Present
Progressive Insurance May 2013 - November 2013
Tucson College February 2011 - February 2013
Dex July 2007 - August 2011
Volt Workforce Solutions June 2006 - June 2007
University of Phoenix October 2001 - May 2006
United States Air Force 1994 - 1998
Skills
Coaching, Public Speaking, Customer Service, Microsoft Office, Customer Relations, Marketing Strategy, Social Media Marketing, Advertising, Sales, Sales Management, Salesforce.com, Event Planning, Online Advertising, Training, Schedule, Project Management, Applicant Tracking..., Interpersonal..., Higher Education, Educational Leadership, Health Education, Leadership, Time Management, Leadership Development, Resume Writing, Staff Development, Program Management, Human Resources, Business Development, Sales Operations, Recruiting, Project Planning, Marketing, Negotiation, Social Networking, SEO, Cold Calling, Networking, Management, Fundraising, Community Outreach, Research, Team Building, Analysis, Employee Training, Social Media, Public Relations, Interviews, Small Business, SEM
Education
University of Phoenix 2001 — 2005
Bachelors, Human Services
University of Phoenix 2003 — 2004
Project Management Certificate, Project Management
Novartis July 2015 - Present
Progressive Insurance April 2013 - December 2013
Bristol Myers Squibb October 2012 - March 2013
Grainger July 2012 - October 2012
Bristol Myers Squibb June 2011 - June 2012
private October 2010 - May 2011
Sovereign Bank June 2010 - October 2010
Aon Corporation June 2007 - August 2008
Nursefinders December 2005 - September 2006
Olympus America, Inc May 2005 - December 2005
Skills
Talent Acquisition, Sourcing, Recruiting, Cold Calling, Human Resources, Compliance, Business Relationship..., Applicant Tracking..., HRIS, Technical Recruiting, Talent Management, Personnel Management, Interviews, Internet Recruiting, Temporary Placement, College Recruiting, Screening Resumes, Executive Search, Employee Relations, Temporary Staffing, Management, Taleo, Payroll, Screening, Business Development, CRM, Onboarding, Hiring, SDLC, Benefits Negotiation, PeopleSoft, Networking, Leadership, Employer Branding, Job Fairs, Staffing Services, Strategic Sourcing, RPO, Contract Recruitment, Consulting, Workforce Planning, Employee Engagement
Education
University of Phoenix 2008 — 2010
Bachelors, Science in Management
Katharine Gibbs School of Business 1998 — 2001
A.A, Occupational Studies
Rexel Financial Manager - Trade Analysis and InsightsNestle USASeptember 2011 - Present
Nestle USA August 2008 - September 2011
Nestle USA July 2008 - August 2010
Progressive Insurance June 2006 - June 2008
Loughlin Meghgi + Company September 2005 - January 2006
Victoria Insurance June 2005 - August 2005
Skills
Forecasting, Financial Analysis, Budgets, Analysis, Finance, Sales, Project Planning, Income Statement, Financial Modeling, Competitive Analysis, Cross-functional Team..., Process Improvement, Strategic Planning, Pricing, Business Strategy, Business Analysis, Business Planning, Strategy, Data Analysis, Leadership
Education
Case Western Reserve University - Weatherhead School of Management 2004 — 2006
Masters in Business Administration, Finance
University of Pittsburgh 2000 — 2004
BA, Business: Finance
State Farm June 2012 - Present
State Farm Insurance March 2010 - May 2012
State Farm Insurance 2006 - 2010
Progressive Insurance June 1996 - May 2001
Skills
Health Insurance, Coaching, Marketing, Long-term Care, Leadership, Public Speaking, Training, Leadership Development, Social Media, Sales, Financial Services, Insurance
Education
University of Phoenix 2003 — 2005
Master of Business Administration (MBA), Business Administration and Management, General
University of Rochester 1989 — 1993
BA, English
Cochlear January 2012 - February 2012
Veolia Transportation May 2011 - December 2011
Gallagher Bassett November 2007 - May 2011
TRISTAR Risk Management March 2004 - October 2007
The Republic Group October 2000 - January 2003
Progressive Insurance December 1991 - October 2000
Skills
Customer Service, Client Focus, Collaborative Leadership, Analysis, Detail Orientation, Creative Problem Solving, Risk Management, Process Improvement, Claims Management, Performance Management, Quality Assurance, Performance Improvement, Teamwork, Claims, Negotiation, Claim, Leadership, Legal Liability, Liability, Software Documentation, Team Building, Training
Education
University of Phoenix 1993 — 1995
BS, Business Administration and Management
Brigham Young University 1986 — 1988
Teckno Wiz LLC November 2013 - Present
Progressive Insurance December 2008 - July 2013
Dillards October 2006 - November 2008
Intel September 2000 - July 2006
Motorola September 1968 - September 2000
Skills
Training, Leadership, Time Management, Manufacturing, Management, Advertising, Marketing Strategy, Sales, Social Media, Selling, Customer Service, Access, Insurance, Team Building, Call Centers, Sales Management, Process Improvement, Testing, Strategic Planning, Problem Solving, Program Management, Budgets, Product Development, Product Management
Education
University of Phoenix 1986 — 1987
Bachelors Art Degree, Business Administration and Management, 3.94
Arcadia High School- Scottsdale, AZ. 1963 — 1966
Tigua Enterprises, Inc. October 2014 - Present
Schomp Technologies January 2001 - Present
HFS Company December 2013 - October 2014
Progressive Insurance January 2012 - December 2013
USAF December 2008 - November 2011
Skills
C++, Java, Aviation, IMDS, HTML, Photoshop, Illustrator, WordPress, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Customer Retention, Customer Experience, Long-term Customer..., Sales, Sales Management, Direct Sales, Call Centers, Dreamweaver, Photo Editor, Digital Photography, Troubleshooting, Social Networking, PHP, Web Design, Software Development, Web Development, Web Services, CSS, CMS, MySQL, SEO, Joomla
Education
University of Phoenix 2011 — 2014
Associate of Arts and Sciences (A.A.S.), Computer Software Engineering, 3.5 GPA
Progressive Insurance May 2007 - Present
Progressive May 2007 - Present
KeyCorp October 2000 - April 2007
KeyBank 2000 - 2007
Key Corp 2000 - 2007
Key Bank 2000 - 2007
Skills
IT Strategy, Vendor Management, Risk Management, Project Planning, Program Management, Enterprise Software, Process Improvement, Operating Systems, Microsoft Office, Leadership, Business Analysis, Software Development, Business Process..., Virtualization, Databases, Microsoft SQL Server, ITIL, Strategy, Project Management, SQL, Insurance, Project Portfolio..., Analytics, SDLC, Analysis, Change Management, Requirements Analysis, Data Warehousing, Disaster Recovery, Information Technology
Education
University of Pennsylvania 1994 — 1998
BS, Economics
University of Pennsylvania 1994 — 1998
BS, Engineering
University of Pennsylvania - The Wharton School 1994 — 1998
BS, Economics
Progressive Insurance November 1997 - Present
Skills
Liability, Casualty, Property Damage, Claim, Insurance, Property, Liability Analysis, Claim Investigation, Claims Handling, Claims Investigations, Legal Liability, Property Claims, Risk Management, Excess, Negotiation, Insurance Law, Customer Service, Team Building, Management, Leadership, Litigation, Adjustments, Account Management, Fraud, Public Liability, Settlement, Data Analysis, Call Centers, Casualty Insurance, Process Improvement, Property
Education
University of Phoenix 2009 — 2011
MBA, Master Business Administration
Progressive Insurance July 2000 - December 2007
WTPA-FM June 1995 - June 2000
Education
University of Pittsburgh 1991 — 1995
Coldwell Banker Real Estate June 2015 - Present
The Auto Club Group October 2011 - May 2015
AAA Auto Club South 2009 - November 2011
AAA 1989 - 2008
Progressive 1981 - 1989
Progressive Insurance 1981 - 1989
Skills
Executive Management, Strategic Planning, Team Building, Mergers, Insurance, Leadership, Sales Management, Mergers & Acquisitions, Operations Management, Strategy, Coaching, Business Planning, Training, Budgets, Cross-functional Team..., Project Management, Business Development, Marketing, Vendor Management, Change Management, Management, Leadership Development, Program Management, Risk Management, Process Improvement, New Business Development, Business Strategy, Forecasting, Management Consulting, Contract Negotiation, Financial Analysis, CRM, Performance Management, Analysis, Team Leadership, Negotiation, Business Analysis, Sales, Organizational..., Business Process..., Account Management, Marketing Strategy, Entrepreneurship, P&L Management, Customer Satisfaction, Pricing, Competitive Analysis, Start-ups, Finance, Customer Retention
Education
University of Pennsylvania - The Wharton School 1973 — 1978
MBA & BA, Finance / Accounting
William Tennant 1969 — 1973
HS
Progressive Insurance January 2008 - Present
Longhorn Steakhouse May 2005 - August 2008
REd Lobster February 2004 - May 2005
Education
University of Phoenix 2001 — 2003
Master of Business Administration, Business Administration
mba 1980 — 2003
Bachelor of Science, Political Science
Progressive Insurance June 2014 - Present
Progressive Insurance March 2014 - Present
Skills
Databases, SDLC, Mainframe, Software Documentation, Disaster Recovery, Troubleshooting, Project Management, Program Management, COBOL, SharePoint, CPR / AED Certification..., First Aid Certification..., JCL
Education
University of Phoenix 2008 — 2013
BSB/M, Bachelor of Science in Business Management
Insitute of Computer Management 1978 — 1980
Associates, Computer Programming
Cuyahoga Vally Joint Vocational School 1973 — 1975
Commercial Arts, Advertising and Graphics Design
Chanel High School 1971 — 1975
High School
CERT
Maestro Technologies January 2012 - Present
HEAG Pain Management Center April 2011 - October 2011
Web Direct Advertising, Inc. March 2010 - April 2011
Baylor Family Medical Center September 2009 - February 2010
MetLife Auto & Home January 2008 - December 2008
MetLife Auto & Home July 2004 - January 2008
MetLife Auto & Home August 2002 - July 2004
MetLife Auto & Home August 2001 - August 2002
Progressive Insurance May 2000 - August 2001
Allstate Insurance July 1995 - May 2000
Skills
Business Process..., Insurance, Business Operations, Vendor Management, Process Improvement, Budgets, Training, Customer Satisfaction, Strategic Planning, Human Resources, Employee Benefits, Sales, Performance Management, Access, Program Management, Leadership, Coaching, Management, Customer Service, Project Management, Analysis, Negotiation, Cross-functional Team...
Education
Mountainview 2014 — 2015
Advanced Certificate in Professional Accountancy, Accounting
University of Phoenix 2001 — 2003
MBA, General Management
Williams College 1988 — 1992
Bachelor of Arts (BA), American Studies
Progressive Insurance April 2014 - Present
Progressive Insurance February 2012 - April 2014
Progressive Insurance February 2009 - February 2012
Progressive Insurance August 2003 - February 2009
Progressive Insurance April 1999 - August 2003
Citco Diamond Tool Company July 1990 - April 1999
Skills
ITIL, Business Analysis, Vendor Management, Process Improvement, SDLC, SharePoint, Project Management, Software Documentation, Insurance, Visio, SQL, Requirements Gathering, Requirements Analysis, Management, Release Management, Disaster Recovery, Troubleshooting, IT Strategy, Information Technology, IT Management, Testing, Quality Assurance, Business Process..., IT Service Management, PMP, Enterprise Architecture, IT Operations, Infrastructure, Systems Analysis, Business Process, Integration, PMO, Project Portfolio..., Business Intelligence, Software Project..., Data Warehousing, Microsoft SQL Server, Software Development, Incident Management, Data Center, Agile Methodologies, Business Requirements, Solution Architecture, Leadership
Education
University of Phoenix
Working towards a degree in, Business Management, 3.74 GPA
Farmington ohio
Do not wish to disclose November 2007 - Present
Progressive Insurance January 2005 - October 2007
Company 3 1900 - 2000
Education
University of Phoenix 2005 — 2009
BS, Business Management
Progressive Insurance April 2013 - Present
Progressive Insurance June 2007 - April 2013
OfficeMax, Inc 2004 - 2005
Skills
Windows 7, BMC Remedy, XP, Computer Hardware, Troubleshooting, Printers, Blackberry Enterprise..., Norton Ghost, Laptops, VMware, Help Desk Support, Windows XP, Technical Support, Windows Server, Software Documentation, Remote Desktop
Education
University of Phoenix
Bachelor of Science (BS), Information Technology, 3.6
UnitedHealthcare January 2013 - Present
University of Phoenix January 2008 - January 2013
Ameriprise Financial July 2006 - December 2007
Bristol West Insurance May 2003 - July 2006
Progressive Insurance January 1995 - May 2003
Skills
Leadership Development, Training, Workshop Facilitation, Coaching, Organizational..., Conflict Resolution, Leadership, Staff Development, Performance Management, Team Building, Organizational..., Process Improvement, Critical Thinking, E-Learning, Recruiting, Call Center, Team Leadership, Time Management, Employee Engagement, Change Management, Management, Public Speaking, Human Resources, Instructional Design, Program Management, Training Delivery, Call Centers, Employee Training, Needs Analysis, Interviews, Onboarding, Quality Assurance, Instructor-led Training, Health & Welfare..., Hands-on Training
Education
University of Phoenix 2008 — 2009
MAED, Corporate Training
William Paterson University of New Jersey 1989 — 1991
BA, Business Administration
Progressive December 2005 - Present
Progressive Insurance 2003 - Present
Allstate January 2003 - December 2006
Education
University of Pittsburgh
BS, Business/ Education
George C Pry Insurance and Financial Services, Inc. August 2009 - Present
Pry Signature Rental Properties December 2007 - Present
Progressive Insurance 2007 - May 2009
Progressive Insurance 2005 - 2007
Progressive Insurance June 2002 - February 2005
Progressive Insurance 2005 - 2005
Skills
Health, Casualty, Accident, Insurance, Claims, Retirement Planning, Life Insurance, Claim, Leadership, Coaching, Management, Property Damage, Property, Liability, Training, Customer Service, General Insurance, Team Building, Strategic Planning, Claims Management, Fixed Annuities, Process Improvement, Public Speaking, Sales
Education
The American College 2011 — 2012
LUTCF
University of Pittsburgh 1990 — 1996
Bachelor of Arts, Legal Studies
Progressive Insurance June 2006 - December 2008
Enterprise Rent-A-Car January 2004 - June 2006
Enterprise Rent-A-Car April 2003 - January 2004
Weleski Transfer Inc. June 1998 - April 2003
Education
University of Pittsburgh 1998 — 2002
BS, Business- Management/Marketing
Progressive Insurance February 2009 - Present
CenturyLink 2007 - 2009
Waldorf Distributing January 2002 - 2006
Gap Inc. 2000 - 2001
Gap Inc./Old Navy 1999 - 2000
Education
University of Phoenix 2007 — 2008
Master's Degree, Information Systems
West Liberty University 1998 — 2002
B.A., Business Admin/CIS
Progressive Insurance April 2014 - Present
Progressive Insurance July 1997 - Present
Progressive Insurance October 2011 - Present
YMCA July 2013 - Present
Basketball Official 2006 - 2014
Basketball Official 2006 - 2014
Skills
Property & Casualty..., Insurance, Team Building, Process Improvement, Liability, Claim, Customer Service, Sales, Project Management, Business Analysis, Presentation Skills, Networking, Coaching, Leadership, Communication, Diversity & Inclusion, Hiring, Research, Product R&D, Lean Six Sigma
Education
University of Phoenix 2009 — 2013
Bachelor's degree, Business Administration and Management, General
Progressive Insurance December 2010 - Present
Skills
Property & Casualty...
Education
University of Phoenix
FFADE January 2013 - Present
Progressive Insurance August 2011 - August 2012
Skills
Broadcast, Social Media, Video Production, Social Media Marketing, Customer Service, Event Planning, Conflict Resolution, Sports Marketing, Nonprofits, Microsoft Office, Merchandising, Public Speaking, Marketing, Public Relations, Email Marketing, Facebook, Social Networking
Education
University of Phoenix
Master of Business Administration (MBA), A
University of South Florida - College of Business Administration
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Hillsborough Community College
AAA NCNU Insurance Exchange 2012 - Present
Progressive Insurance 2010 - 2012
United States Olympic Committee 2008 - 2010
Pro Sports MVP 2008 - 2008
Education
University of Phoenix 2010 — 2012
Master of Business Administration (MBA)
Progressive Insurance May 2013 - Present
Progressive Insurance August 2010 - May 2013
Progressive Insurance January 2008 - August 2010
Progressive Insurance May 2006 - January 2008
PGA National Resort & Spa March 2005 - May 2006
Skills
Business Analysis, Analysis, Microsoft Office, Microsoft Excel, Public Speaking, Marketing, Management, Team Building, Sales, Account Management, Leadership, Data Analysis, Team Leadership, Outlook, Customer Service, Insurance, Process Improvement, Strategic Planning, Property
Education
University of Pittsburgh 1995 — 2000
Communications
Gettysburgh High School 1991 — 1995
GM Financial January 2012 - Present
Timberlake Cabinetry June 2004 - January 2012
LB&L Cable June 2003 - June 2004
Progressive Insurance January 2000 - June 2003
Skills
Insurance, Call Center, Lotus Notes, Customer Service, Access, Analysis, Customer Satisfaction, Outlook, Microsoft Office, Microsoft Excel, Team Leadership, Technical Support, Salesforce.com, Active Directory, Windows 7, Problem Solving, Thinking Outside The Box, Computer Hardware, Software Installation, Remote Desktop, Desktop Administration, HP Desktop, Dell Computers, Desktop Deployment, Organization, IT Strategy, IBM iSeries, ITIL, Team Management, BMC Remedy
Education
University of Phoenix 2009 — 2011
BS ISS, IT System Security
University of Phoenix 2008 — 2009
AS, IT System Securities
USAA 2011 - Present
Progressive Insurance 2004 - 2010
General Mills 2002 - 2003
The Pillsbury Company 1997 - 2002
The Pillsbury Company 1994 - 1997
The Pillsbury Company 1991 - 1994
Mars & Co. 1989 - 1991
Education
University of Pennsylvania - The Wharton School 1985 — 1989
BS Economics, Entrepreneurial Management
Progressive Insurance January 2015 - Present
ASix Designs LLC June 2010 - Present
AT&T Mobility August 2013 - January 2015
New York Life Insurance Company June 2011 - December 2012
One Touch Direct May 2010 - June 2011
Skills
Customer Service, Microsoft Office, Medical Education, Medical Terminology, Social Media, Facebook, Data Entry, Telephone Skills, Retail, Cpr Certified, Sales, Insurance, Outlook, PowerPoint, Teamwork, Microsoft Word, Critical Thinking, Microsoft Excel, Social Networking, Time Management, Cashiering, Leadership, OS X, Customer Satisfaction, Mac, Adobe Acrobat, Windows, Photoshop, Call Centers, Fax, Management, Spanish, Marketing Communications, Customer Experience, People Skills, Team Leadership, Marketing, Advertising, Direct Sales, Telecommunications, Retail Sales, Inventory Management, Mobile Devices, Wireless, Adobe Creative Suite, Creative Direction, Graphic Design, Team Building, Training, Public Speaking
Education
Felix Varela Senior High Shool 2003 — 2007
High School, High School Diploma
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Esurance 2012 - Present
Esurance November 2011 - June 2012
Esurance July 2005 - November 2011
Progressive Insurance July 2002 - July 2005
Skills
Property & Casualty..., Claim, General Insurance, Casualty, Customer Service, CA Personal Lines..., Underwriting, Process Improvement, Licensing, Analysis, Compliance, Regulatory Affairs, Regulatory Compliance, Regulatory Analysis, Regulatory Guidelines, Insurance Law, Legal Compliance, Project Management, Project Implementation, Software Project..., Insurance Claims, Claims Handling
Education
University of Phoenix
Business
Joy's Floral and Gifts November 2005 - Present
Progressive Insurance April 2003 - November 2005
Capital One December 1995 - January 2003
Skills
Entrepreneurship, Retail, Small Business, Marketing Strategy, Social Media, Social Media Marketing, Marketing, E-commerce, Customer Service, Coaching, Sales, Sales Management, Advertising, Team Building, New Business Development
Education
University of Phoenix 2002 — 2003
Master of Business Administration (MBA), Organizational Leadership
Virginia Commonwealth University 1992 — 1996
Bachelor's degree humanities and science, Law Enforcement
Monacan high school 1988 — 1992
Progressive Insurance August 2010 - Present
Harris Health System May 2002 - July 2010
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2000 - March 2002
Deloris Jackson MD May 1996 - September 2000
Skills
Insurance, Claim, Customer Service, General Insurance, Liability, Claims Management, Casualty Insurance, Underwriting, Investigation, Problem Solving, Collaborative Problem..., Leadership, Team Building, Commercial Insurance, Health Insurance, Property & Casualty..., Accident Investigation, Customer Satisfaction, Research, Mentoring, Coaching, Employee Training, Training
Education
University of Phoenix 2012 — 2014
Master’s Degree, Adult Education and Training
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.)
Progressive Insurance July 2012 - Present
Whirlpool Corporation October 2007 - August 2010
Whirlpool Corporation 2009 - 2010
Skills
Key Account Management, New Business Development, Negotiation, Cross-functional Team..., SAP, Team Leadership, Sales Management, Retail, Management, Customer Service, Customer Satisfaction, Strategic Planning
Education
University of Phoenix 2008 — 2012
Associate of Arts in Business, Business Administration, Management and Operations
Benton Harbor 1992 — 1996
High School Diplomia
Travelers January 2010 - Present
UnitedHealthcare March 2009 - December 2009
UnitedHealthcare January 2008 - March 2009
Progressive Insurance 2002 - 2008
Skills
Process Improvement, Strategic Planning, Insurance, Analytics, Operations Management, Vendor Management, Forecasting, Leadership, Business Analysis, Team Building, Customer Service, Change Management
Education
University of Phoenix
Bachelor's degree, Business Administration, Management and Operations, 3.7
Colonial Life April 2012 - Present
AT&T Inc. November 2011 - April 2012
Progressive Insurance May 2003 - July 2011
Skills
Insurance, Claim, Property & Casualty..., Call Center, Process Improvement, Customer Service, Risk Management, Business Analysis, Access, Analysis, Customer Satisfaction, Underwriting, Interviews, Policy, Call Centers
Education
University of Phoenix 2007 — 2009
Bachelors of Science, Business Management, 3.74
Progressive Insurance June 2003 - Present
Macy's Credit Services June 1992 - June 2003
Education
University of Phoenix 2010 — 2013
MBA
University of South Florida 1998 — 2002
BA, Organizational Communications
Progressive Insurance July 2013 - Present
Mattress Warehouse July 2011 - July 2013
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Project Management
Education
University of Phoenix 2008 — 2012
Bachelor's Degree, Concentration in Management, 3.64
University of Phoenix 2008 — 2010
Associate's Degree, Health Care Management
Laurel Auto Group July 2014 - Present
Ron's Collision Center December 2013 - July 2014
Progressive Insurance February 2005 - December 2013
First Commonwealth Bank March 1996 - February 2005
Dame Media Associates, WKQS-AM (KISS-FM)/WNTJ-AM February 1991 - February 1993
Skills
Property & Casualty..., Property Damage, Subrogation, Liability, Claims Management, Casualty, Liability Analysis, Claims Handling, Claim, Claims Resolution, General Insurance, Insurance, Legal Liability, Litigation Management, Claim Investigation, Commercial Lines
Education
University of Pittsburgh 1986 — 1990
BA, Communication
Progressive Insurance July 2007 - Present
Skills
Underwriting, Project Management, SDLC, Business Analysis, Process Improvement, Property & Casualty..., SQL, Insurance, Agile Methodologies, Microsoft SQL Server, Requirements Gathering, Software Development, Change Management, Software Documentation
Education
University of Phoenix 2006 — 2009
Bach, Bus Management
UOP
Progressive Insurance Customer ServiceProgressive InsuranceOctober 2002 - September 2012
NCAA 2012 - 2012
Skills
Insurance, Property & Casualty..., Claim, General Insurance, Claims Management, Call Centers, Underwriting, Customer Service, Claim Investigation, Liability, Umbrella Insurance, Professional Liability
Education
Shaker High School
Business Administration and Management, General
University of Phoenix
Progressive Insurance January 2005 - Present
Sears August 2004 - December 2005
Education
University of Phoenix
BS, Currently enrolled for Computer Information Science - Networking
Bank of America October 2012 - Present
University of Phoenix May 2011 - Present
Progressive Insurance May 2008 - May 2011
Skills
Microsoft Excel, Microsoft Office, Outlook, Customer Service, Customer Satisfaction, Banking, Credit Card Transaction..., Phone Etiquette, Multi-line Phone, Softphone, Typing, Critical Thinking, Training
Education
University of Phoenix
Master of Business Administration (MBA), Business, 3.67
University of Phoenix
Bachelor of Science (BS), Management, 3.8
AT&T August 2014 - Present
Prudential Financial March 2014 - August 2014
Boon-Chapman December 2013 - June 2014
The Solomon Group, Inc. November 2012 - November 2013
Yodle November 2012 - February 2013
Progressive Insurance March 2012 - November 2012
Self Employed (Business) September 2010 - November 2012
Windstream Communications August 2007 - May 2010
Select Comfort May 2006 - February 2007
Skills
Customer Service, Public Speaking, Sales, Event Planning, Social Media, Direct Sales, Cold Calling, Sales Management, Account Management, Customer Satisfaction, Strategic Planning, Microsoft Office, Leadership, Small Business, Insurance, Team Building, Marketing, Budgets, Team Leadership, Coaching, Training, Negotiation, Business Planning, Customer Retention, New Business Development
Education
University of Phoenix 2010 — 2011
Progressive Insurance October 2002 - Present
Education
University of Pittsburgh 1995 — 1999
Bachelor of Arts (B.A.)
Progressive Insurance September 2011 - Present
University of Phoenix January 2011 - September 2013
Best Buy October 2006 - October 2011
US Army Retired May 1984 - December 2010
Skills
Team Building, Leadership, Customer Service, Microsoft Office, Team Leadership, Microsoft Excel, Training, Supervisory Skills, Leadership Development, Process Improvement, Microsoft Word, Budgets, Operations Management, Risk Management, Military, Strategic Planning, PowerPoint, Conflict Resolution, Outlook, Organizational..., Management, Program Management
Education
University of Phoenix 2011 — 2013
Bachelor's degree, Bachelor of Science in Management, 3.39
Martin Health System November 2014 - Present
Martin Health System October 2004 - November 2014
Area Agency on Aging Palm Beach/Treasure Coast, Inc. November 2007 - April 2008
Progressive Insurance October 2002 - March 2004
Skills
•Exceptional Customer..., •Experienced in..., •Knowledgeable of..., •Proficient in..., •Multi-tasking with..., •Organized and..., HIPAA, Insurance, Medicaid, Claim, Customer Service, Medical Terminology, Training, Access, Medicare, Hospitals, Medical Billing, Healthcare Management, Healthcare, Leadership, Physician Relations
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
University of South Florida 2000 — 2002
Bachelor of Science (B.S.), Gerontology
Seneca Valley High School 1988 — 1992
State Farm April 2015 - Present
The General ® January 2015 - April 2015
Progressive Insurance September 2013 - January 2015
Progressive Insurance March 2013 - January 2015
Skills
Claim, Liability Analysis, Insurance, Property & Casualty..., Liability, Claims Management, Casualty Insurance, General Insurance, Commercial Insurance, Legal Liability
Education
University of Phoenix 2009 — 2010
Business Administration and Management, General
Progressive Insurance October 2002 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking
Education
University of Phoenix 1998 — 2002
Bachelor's degree, Business Administration, Management and Operations
COUNTRYWIDE INSURANCE January 1992 - Present
ALLNATION AGENCY INSURANCE January 1992 - Present
Progressive Insurance January 1992 - Present
ALLNATION AGENCY INSURANCE January 1992 - Present
LEO AGENCY & BROKERAGE INC January 1988 - Present
Skills
Insurance, Management, Marketing Strategy, Business Planning
Education
University of Phoenix 2005 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
Progressive Insurance August 2015 - Present
Detroit Medical Center July 2008 - Present
Swiss Re March 2001 - March 2007
Henry Ford Health System December 1994 - June 2003
A4 Health Systems July 2000 - March 2001
Coram Health Care December 1998 - June 2000
Skills
Healthcare Management, Clinical Research, MRI, Healthcare, Hospitals, Patient Safety, Healthcare Information..., EMR, BLS, HIPAA, CPR Certified, Inpatient
Education
University of Phoenix 1999 — 2001
Bachelor of Science in Business Management, Business, Management, Marketing, and Related Support Services
Washtenaw Community College 1991 — 1993
Associates in Applied Science/Radiography, Radiologic Technology/Science - Radiographer
QBE North America July 2007 - Present
QBE North America July 2007 - Present
Farmers Insurance 2005 - 2007
Progressive Insurance 1996 - 2003
Skills
Insurance, Litigation, Casualty Insurance, General Insurance, Legal Liability, Property, Property Damage, Liability, Claims Management, Professional Liability, Claims Handling, Litigation Management, Reinsurance, Subrogation, Claim, Claim Investigation, Underwriting, Risk Management, Liability Analysis, Arbitration, Mediation, Insurance Law
Education
Crescenta Valley
University of Phoenix
Bachelor of Arts (B.A.), Business Administration and Management, General, 3.28
Progressive Insurance June 2015 - Present
US Navy August 2013 - April 2015
Progressive Insurance 2015 - 2015
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Web Design, Web Development, Java, JavaScript, HTML, CSS, SASS/SCSS, Photoshop, Illustrator, C++, Object Oriented Software, Assembly Language, MIPS Assembly
Education
University of Pittsburgh 2013 — 2017
Computer Engineering
University of Pittsburgh 2013 — 2017
Computer Engineering, Computer Engineering