Experience
Pitzer College  August 2013 - Present
ProService Hawaii   May 2015 - August 2015
Chapel Hats   May 2015 - August 2015
California Pizza Kitchen  May 2014 - August 2014

Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership

Education
Pitzer College   2013 — 2017
Bachelor of Arts (B.A.), Economics-Accounting

'Iolani High School   2006 — 2013

Experience
Sequoia One   2014 - Present
ProService Hawaii   2005 - 2014
TC Inc.   2003 - 2005

Skills
Outside Sales, Negotiation, Sales Management, Cold Calling, Business Development, Account Management, Sales Process, Direct Sales, New Business Development, Salesforce.com, CRM, B2B, Selling, Sales, Sales Operations, P&L Management, Strategic Planning, Benefits Administration, Employee Relations, Human Resources, Management, Performance Management, Recruiting, Start-ups, Strategy, Leadership

Education
Hawaii Pacific University   1989 — 1993

Punahou School   1977 — 1988

Experience
University of Hawaii at Manoa  August 2012 - Present
ProService Hawaii   February 2007 - August 2008

Education
University of Hawaii at Manoa   2011 — 2013

Hawaii Pacific University   1997 — 2001
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General

Experience
ProService Hawaii   May 2012 - Present
GEICO  August 2011 - May 2012
PlanSource  February 2011 - August 2011
Mercantile Capital Corporation  August 2010 - December 2010
Curly Tail Solutions, LLC   May 2010 - August 2010
Centenary College  August 2008 - May 2009
Gance’s Catering   May 2008 - August 2008

Skills
Microsoft Excel, Training, Human Resources, Leadership, Pivot Tables, PowerPoint, Communication, Analytical Skills, Written & Oral..., Project Management, Process Improvement, Marketing, Strategic Planning, Social Media, Leadership Development, Management, Customer Service, Financial Analysis, Financial Reporting, Microsoft Office

Education
Rollins College - Crummer Graduate School of Business   2009 — 2011
MBA, Business and Finance

Centenary College of Louisiana   2005 — 2009
BS, Finance, Business Administration, minor in Economics

Experience
Trump International Hotel Waikiki Beach Walk  October 2014 - Present
Trump International Hotel Waikiki Beach Walk  October 2013 - October 2014
ProService Hawaii   January 2013 - September 2013
LeiHut   September 2011 - January 2013
Kohl's Department Stores  January 2010 - July 2011

Skills
Human Resources, Employee Benefits, Recruiting, Social Media Marketing, Social Media, Account Management, Leadership, Public Relations, Sales, Customer Service, Merchandising, Social Networking

Education
University of Minnesota-Twin Cities   2006 — 2009
Bachelor of Science (B.S.), Marketing

University of Hawaii at Manoa   2008 — 2008
National Student Exchange Program

Experience
ProService Hawaii   April 2014 - Present
AdWalls   August 2013 - April 2014
PayScale, Inc.   February 2011 - May 2013
Sam Houston State University  October 2009 - December 2010

Skills
Salesforce.com, Cold Calling, Human Resources, New Business Development, Sales, SaaS, Selling, Sales Process, B2B, CRM, Contract Negotiation, Business Development, Account Management, Direct Sales, Strategic Partnerships, Strategic Planning, Training, Recruiting

Education
Sam Houston State University   2008 — 2010
BFA, Theatre

Experience
ProService Hawaii   May 2015 - Present
ProService Hawaii   April 2012 - April 2015
ProService Hawaii   April 2010 - March 2012
ProService Hawaii   April 2009 - March 2010
ProService Hawaii   April 2007 - March 2009

Skills
Management, Project Management, Data Analysis, Strategic Planning, KPI Reports, Collateral Materials..., Project Coordination, Cross-functional..., Team Building, Microsoft Office, Employee Relations, Client Development, Benefits Administration, Performance Management, Human Resources, Training, Process Improvement, Employee Benefits, Workers Compensation, Onboarding, Coaching, Employee Training, Payroll, Talent Management, Organizational..., Recruiting, Leadership, Interviews, Applicant Tracking..., New Hire Orientations

Education
University of Hawaii at Manoa   1995 — 2001
Bachelor of Arts (BA), English Language and Literature/Letters

Experience
The Cheesecake Factory  April 2014 - Present
CVS Caremark Corporation  September 2013 - April 2014
ProService Hawaii   July 2013 - September 2013
Brookline After School Program   September 2011 - June 2013

Education
De Anza College   2013 — 2017

Hollis Brookline High School   2009 — 2013

Experience
ProService Hawaii   September 2010 - Present

Skills
Payroll, Employee Relations, Human Resources, Employee Benefits, Recruiting, Benefits Administration, Customer Service, Employee Training, Performance Management, New Hire Orientations, Public Speaking, FMLA, HRIS, Training, Strategic Planning, Team Building

Education
Glendale Community College

Experience
ProService Hawaii   August 2015 - Present
Avery Dennison, Medical Products Division   January 2010 - July 2015
Zimmer Orthopaedics  July 2009 - January 2010
St. Jude Medical Cardiovascular Division   January 2008 - June 2009
St. Jude Medical Cardiology Division   January 2006 - December 2007
Datascope Cardiac Assist Division   January 2005 - December 2005
Baxter Healthcare, US BioSurgery Division   January 2000 - December 2004
Baxter Healthcare Edwards Division   January 1993 - December 1999

Education
University of California, Davis

Experience
ProService Hawaii   December 2014 - Present
SPARK Life Coaching   August 2011 - Present
Sweet Spirit Farms   October 2012 - March 2013
Beth's English School   September 2006 - July 2012
Rockin' Cabaret   February 2009 - June 2012

Skills
Human Resources, Training, Recruiting, Curriculum Development, Public Relations, Event Management, Social Networking, Editing, Copywriting, Public Speaking, Customer Service, Nonprofits, Social Media, Social Media Marketing, Blogging, Teaching, Fundraising, Organizational..., Microsoft Excel, Leadership, Coaching, Team Building

Education
Saint Mary's University   2013 — 2014
Certificate, Human Resources Management and Services, A+

Coach Training Alliance   2010 — 2011
Certificate, Life Coaching

Saint Mary's University   2001 — 2005
B.A.., Psychology

Experience
Pubtap, Inc.   March 2013 - Present
mxHero Mail2Cloud   August 2014 - Present
Independent Contractor  May 2012 - February 2013
PacVentures, Inc.   January 2009 - May 2012
The Magellan Group  April 2008 - November 2008
Help! Reliable Home Services   July 2007 - September 2008
ProService Hawaii   2006 - 2006
Bain and Company  September 2003 - August 2005
Vite   June 2000 - December 2001

Skills
Real Estate Development, Private Equity, Due Diligence, Valuation, Financial Modeling, Venture Capital, Mergers, Investments, Marketing, Asset Managment, Business Development, Business Strategy, Financial Analysis, Real Estate, Start-ups, Project Management, Investment Properties, Mobile Devices, Strategic Planning, Product Management, Acquisitions, Portfolio Management, Finance, Mergers & Acquisitions, Management Consulting, Strategy, Entrepreneurship, Management, Competitive Analysis, Strategic Partnerships, Consulting, Analytics, SaaS, Corporate Development, Strategic Consulting, Enterprise Software, Marketing Strategy, Leadership

Education
Stanford University Graduate School of Business   2005 — 2007
Master of Business Administration (MBA), MBA

Stanford University   2001 — 2002
MS, Management Science & Engineering

Stanford University   1998 — 2002
BS, Management Science & Engineering

Corona Del Mar High School   1992 — 1998

Experience
Compass Rose Benefits Group (CRBG)   October 2014 - Present
Compass Rose Benefits Group (CRBG)   March 2013 - October 2014
Self-employed  September 2010 - February 2013
Alii Health  February 2010 - September 2010
Alii Health  April 2008 - February 2010
ProService Hawaii   June 2007 - April 2008
Life Care Center of Kona   August 2006 - April 2007
Coventry Health Care/First Health/HealthCare Compare   July 2005 - July 2006
Coventry Health/First Health/Healthare Compare   June 1999 - July 2005
Coventry Health/First Health/HealthCare Compare   January 1997 - June 1999

Skills
Team Leadership, Change Management, Product Development, Compliance, Healthcare, Customer Service, Customer Relations, Strategic Planning, Budgeting, Administration, Employee Relations, Account Management, Government, Government Relations, Program Management, Operations Management, Problem Solving, Team Building, Team Management, Budgets, Managed Care, System Administration, Human Resources, Health Policy, Nonprofits, Medicare, Employee Benefits, Recruiting, Leadership, Training, Utilization Management, Strategy, Physician Relations, Medicaid, Healthcare Industry, Healthcare Consulting, Network Development, PPO, HIPAA, Healthcare Management, Pharmacy Benefit..., Case Management

Education
University of Illinois at Chicago   1982 — 1985
Master of Science, Nursing Service Administration

Grand Valley State University   1979 — 1981
BSN, Nursing

Ferris State University   1974 — 1976
AD, Nursing

Experience
Hawaii Permanente Medical Group, Inc. (Kaiser Permanente)   January 2013 - Present
Easter Seals Hawaii  June 2011 - June 2012
Tiffany & Co  November 2010 - June 2012
Hawaii Human Resources, Inc   November 2010 - June 2011
ProService Hawaii   May 2008 - January 2010
Tiffany & Co  November 2005 - March 2008
M.D. Medical Center, Inc   July 2002 - April 2005
M.D. Medical Center, Inc.   October 1997 - June 2001

Skills
Customer Service, Benefits Administration, Open Enrollment, Leave Administration, FMLA, COBRA Administration, Training & Development, Payroll, Employment Law, 401(k) Administration, High-End Retail, Office Management, Office Administration, Interviewing, Ceridian, PEO, Microsoft Office, LexisNexis, HRPyramid, Disability Insurance, Flexible Spending..., Safety, Employee Wellness..., Interviews, Sales, Training, Luxury Goods, Personnel Management, Onboarding, Workers Compensation, COBRA, Recruiting, Employee Benefits, Human Resources, Applicant Tracking..., Job Descriptions

Education
California State University-Northridge   2001 — 2004
Bachelor of Science, Business Administration; Human Resource Management

Mt. San Antonio College   1999 — 2001
Associate in Arts, General Education

Experience
ProService Hawaii   July 2015 - Present
ProService Hawaii   October 2014 - July 2015
Bank of Hawaii  January 2014 - October 2014
Bank of Hawaii  September 2013 - January 2014
Bank of Hawaii  November 2012 - September 2013
Care Hawaii, Inc.   June 2011 - November 2012
Care Hawaii, Inc - Crisis Services   June 2010 - June 2011
State of Hawaii  January 2010 - May 2010
Peace Corps  May 2009 - January 2010
Peace Corps  May 2007 - May 2009

Skills
Non-profits, Public Speaking, Community Outreach, Grant Writing, Volunteer Management, Training, Nonprofits, Event Planning, International..., NGOs, Research, Community Development, Capacity Building, Public Relations, Policy Analysis, Grants, Program Development, Leadership Development, Team Building, Human Resources, Employee Engagement, Training Facilitation, Employee Training, Organizational..., Workshop Facilitation, Conflict Resolution, Policy, Staff Development, Consulting

Education
University of Hawaii at Manoa   2012 — 2013
Master of Human Resource Management

University of Arizona   2000 — 2004
Bachelor of Arts (B.A.), Political Science and Government

Experience
The Hawaii Group, Inc. ("HiHR")   July 2013 - July 2015
ProService Hawaii   July 2011 - July 2013
The Royal Hawaiian, a Luxury Collection Resort  June 2010 - May 2011
Hyatt Hotels and Resorts, Hyatt Regency Waikiki   March 2008 - June 2010
Hyatt Hotels and Resorts, Hyatt Regency Waikiki   December 2006 - March 2008
Hyatt Hotels and Resorts, Grand Hyatt Tampa Bay   June 2005 - December 2006
Universal Orlando Resort  May 2004 - June 2005
Winn-Dixie Stores, Inc  January 1999 - May 2004
Winn-Dixie Stores  January 1999 - May 2004

Skills
Hotels, Micros, Hospitality Management, Property Management..., Hotel Management, Hospitality Industry, Front Office, Pre-opening, Hospitality, Revenue Analysis, Food & Beverage, Resorts, Budgets, Human Resources, New Hire Orientations, Management, Leadership, Payroll, Training, Customer Service, Event Planning, Catering, Customer Satisfaction, Employee Relations, Sales, Team Building, Recruiting, Employee Training, Restaurants, Strategic Planning, Hiring, Event Management, Performance Management

Education
University of Central Florida   2003 — 2005
BS, Hospitality

Bradford High School
High School

Experience
ProService Hawaii   September 2014 - Present
NJOY Electronic Cigarettes  July 2013 - September 2014
Altria  March 2009 - February 2012
Altria  June 2008 - February 2009
Altria  October 2004 - May 2008
Clean Cut Lawn Care, Inc.   February 2002 - April 2004
Ceridian  January 2000 - January 2002

Skills
Strong Communication..., Data Analysis, Advanced Excel Skills, Advanced Acess Database..., Financial Selling, Strong Leadership Skills, Leadership, Sales, Key Account Management, Finance, Sales Management, Sales Process, Strategy, Management, Market Planning, Human Resources, Retail, Trade Marketing, Cross-functional Team..., Competitive Analysis, Key Account Development, Forecasting, Consumer Products, Sales Operations, Customer Insight, Pricing, Shopper Marketing

Education
University of Hawaii-West Oahu
Bachelor's Degree, Professional Studies/ Health Care Administration

Experience
Brik on York   June 2014 - Present
ProService Hawaii   January 2014 - June 2014
Nordic Group   July 2013 - December 2013
IDEXX Laboratories  July 2007 - July 2013
Konica Minolta  December 2004 - July 2007

Skills
WIne Cellars Manager-..., Emergency Medicine, Culinary Travel, Winemaking, Fine Dining, Cooking, Travel, Veterinary Medicine, World Traveler, International Sales, Sales Operations, Business Development, Healthcare, Sales, Account Management, Selling, Medical Devices, Cardiology, Sales Force Development, Cold Calling, Capital Equipment, Salesforce.com, Sales Presentations, Product Launch, Sales Process, Sales Management, Pharmaceutical Sales, Key Account Management, Telecommunications, Selling Skills, Marketing, CRM, Customer Retention, Direct Sales, B2B, Strategy, Market Planning, Building Relationships, Competitive Analysis, Product Marketing, Solution Selling, Leadership, Strategic Partnerships

Education
International Wine Guild   2011 — 2013
Executive Sommelier, WIne

University of Phoenix   2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General, A

Western State Colorado University   1999 — 2003
Bachelor's degree, Human Biology

Ponderosa H.S.

Experience
Hilton Grand Vacations  November 2012 - Present
Bank of Hawaii  February 2012 - November 2012
Hays  September 2007 - August 2010
ProService Hawaii   September 2006 - April 2007

Skills
Recruiting, Employee Training, Employee Relations, Talent Acquisition, Human Resources, Technical Recruiting, Executive Search, Performance Management, Recruitment Advertising, Sourcing, Screening Resumes, Competency Based..., Benefits Administration, Contract Recruitment, Onboarding, Training, Hiring, Management, Employee Benefits, Deferred Compensation, Interviews

Education
University of Hawaii at Manoa   2010 — 2011
Master's degree - HR, Shidler College of Business

Johnson & Wales University   2002 — 2006
BA, Hospitality Management

The American School In Japan   1990 — 2002
HS Diploma

Experience
Diamond Head Dental Care   July 2014 - Present
ProService Hawaii   December 2010 - November 2012
ProService Hawaii   January 2006 - April 2011
Iving Oil   2003 - 2005

Skills
Employee Benefits, Human Resources, Performance Management, Process Improvement, Benefits Administration, Business Intelligence, HRIS, Organizational..., Team Building, Change Management, Employee Relations, Payroll, Project Management, Training, Insurance, Customer Service, Strategy, Management, Strategic Planning, Leadership, Recruiting

Education
University of Hawaii - College of Business Administration   2011 — 2013

Bates College   1998 — 2002
Bachelor of Science, Physics & Studio Art

Experience
ProService Hawaii   December 2014 - Present
Hawaiian Telcom  April 2006 - Present
Hawaiian Telcom  June 2008 - June 2009
Hawaiian Telcom  April 2006 - June 2008
AT&T  2002 - 2006
Verizon  1998 - 2002

Skills
Sales, Offer Development, Campaign Management, Campaign Strategies, Telecommunications, IPTV, Enterprise Solution..., Consumer Marketing, Managed Services, Telephony, Unified Communications, Product Management, Product Marketing, Strategic Partnerships, VoIP, Program Management, Vendor Management, IP

Education
University of Hawaii at Manoa   2003 — 2006
MBA, Business

University of Hawaii - College of Business Administration   1991 — 1995
BBA, Marketing Major, Speech Minor

Experience
M Squared Consulting(A Solomon Edwards Company)   May 2015 - Present
Bryan Session, Voiceovever Productions   January 1998 - Present
Intuit/Demandforce San Francisco   2014 - May 2015
McKesson  2013 - 2014
Jack Morton Worldwide  September 2012 - December 2013
MC2 Events Exhibits Environments  2011 - 2012
Tactical TeleSolutions  December 2009 - April 2011
ProService Hawaii   December 2008 - December 2009
Fort Hill Company  2007 - 2008
Sourceout   2002 - 2006

Skills
Voice Acting, Voice Over, Video Production, Video Editing, Event Management, Event Planning, Lead Generation, Video, Integrated Marketing, Salesforce.com, Business Development, CRM, Marketing, Training, Telemarketing, Management, Leadership, Social Networking, B2B, Marketing Communications, Email Marketing, Relationship Marketing, Social Media Marketing, Trade Shows, Advertising, Digital Marketing, Online Marketing, Direct Marketing, Account Management

Education
San Francisco State University
BA, Broadcast Communication Arts

San Francisco State University
B.A., Broadcast Communication Arts

Experience
ProService Hawaii   April 2015 - Present
Humana  July 2011 - January 2014
Hart Intercivic, Inc   July 2010 - December 2010
Humana Inc  November 2006 - July 2010
Nordstrom  July 2006 - November 2006

Skills
Sales, Marketing, Insurance, Employee Benefits, Direct Marketing, Sales Presentations, Lead Generation, Social Networking, Marketing Strategy, Management, Customer Service, Account Management, Life Insurance, Sales Management

Education
Dale Carnegie   2012 — 2012
Skills for Success, Public Speaking & How to Win Friends and Influence People

Texas Tech University   2002 — 2006
BA, Business

Texas Tech UniversityMay 2006Rawls College of Business   2002 — 2006
BBA, Marketing

Texas Tech University - Rawls College of Business   2002 — 2006
BBA, Marketing

University of Tampa

Experience
Hawaii Permanente Medical Group  July 2010 - Present
ProService Hawaii   June 2007 - June 2009

Education
Loyola Marymount University
Bachelor's degree, Communication, General

Experience
ProService Hawaii   April 2011 - Present
US Navy  April 2004 - April 2009

Education
Texas A&M University   1999 — 2003
BS, Sociology

Experience
ProService Hawaii   October 2013 - Present
Blue Cross Blue Shield of Massachusetts  March 2010 - October 2013

Skills
SAS, Access, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, SQL, VBA

Education
Bentley University   2006 — 2010
Mathematics, Actuarial

Experience
Hawaii Permanente Medical Group  December 2014 - May 2015
ProService Hawaii   November 2013 - September 2014
Hawaiian Telcom  February 2013 - November 2013
Hilton Waikiki Prince Kuhio Hotel   March 2011 - January 2013
Hilton Waikiki Prince Kuhio Hotel   July 2010 - March 2011
Four Seasons Hotels and Resorts  November 2009 - June 2010

Skills
Benefits Administration, Employee Relations, Employee Benefits, Human Resources, Hiring, Training, Hospitality Management, Hospitality Industry, Hotels, Front Office, Hospitality, Hotel Management, Resorts, Food & Beverage, Tourism, Customer Service, Time Management, Leadership, Rooms Division, Employee Training, Customer Satisfaction

Education
Association for Talent Development (ATD)   2015 — 2015
Designing Learning Certificate

Universidade Anhembi Morumbi   2003 — 2008
Bachelor's degree, Hospitality Administration/Management

Experience
Saint Louis School  February 2015 - Present
ProService Hawaii   July 2013 - February 2015
Sullivan Family of Companies  December 2011 - July 2013
Sullivan Family of Companies  April 2011 - December 2011
The Coffee Bean & Tea Leaf  December 2005 - April 2011

Skills
Payroll, Account Reconciliation, Accounts Receivable, Accounting, Human Resources, Financial Reporting, Auditing, Microsoft Excel, Budgets, Financial Analysis, Employee Relations, Process Improvement, Performance Management, Recruiting, Outlook

Education
Hawaii Pacific University   2013 — 2015
Bachelor of Business Administration (B.B.A.), Accounting

Hawaii Pacific University   1997 — 2001
Bachelor of Business Administration (B.B.A.), Travel Industry Management