Protocol Company
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Protocol Employees
The Gordian Group August 2015 - Present
Tree.com May 2012 - August 2015
StudentAdvisor.com September 2010 - May 2012
Avenue100 Media Solutions (Formerly CourseAdvisor) 2006 - September 2010
CourseAdvisor October 2006 - November 2008
MMA Financial February 2006 - October 2006
MicroChem Corp. 2002 - 2006
Protocol 2002 - 2002
Allaire 2000 - 2001
Skills
Product Management, Product Life Cycle..., Business Strategy, Data Analysis, SEO, SEM, Team Management, Product Requirements, Competitive Analysis, Requirements Gathering, Facebook, Email Marketing, New Business Development, Key Account Development, Lead Generation, PPC, Market Research, Social Media, Product Strategy, Cross-functional Team..., P&L Management, Google Analytics, Analytics, Strategic Planning, User Experience, Marketing, Product Development, Leadership, Strategic Partnerships, Management, Product Lifecycle..., Strategy, Online Advertising, CRM, Digital Marketing
Education
University of Colorado at Boulder 1997 — 2000
Bachelor of Science (BS), Business Administration, Management and Operations
Queens University of Charlotte 1993 — 1995
Business Administration
MIneral Springs
Stonington HS
Southeastern Indiana YMCA October 2014 - Present
YMCA August 2014 - Present
Digitech Marketing and Advertising August 2014 - October 2014
Taffy's Coffee Company 2007 - 2008
Unity Financial Life Insurance April 2006 - August 2007
A.M. Peck & Co., Inc. August 2001 - April 2006
Protocol May 2000 - March 2001
SAI National/AUM May 1999 - March 2000
Baxter Hodell Donnelly Preston, Inc. March 1997 - July 1998
Automax October 1995 - March 1997
Skills
Process Management, Administrative Office..., Operations Management, Customer Service, Cost Reporting, Accounts Payable, Accounts Receivable, General Ledger, Accounting Applications, Billing Process, Food Preparation, Property & Casualty..., Data Entry, Online Research, Social Media Marketing, Organization &..., Inventory Management, Product Ordering, Supply Ordering, Employee Training, Hands-on Training, Online Marketing, Email Marketing, Marketing, Time Management, Sales
Education
International Sports Sciences Association 2014 — 2014
Certified Personal Trainer
Ohio Department of Insurance 2001 — 2007
Property & Casualty Insurance License, Property & Casualty Insurance
Raymond Walters College 1998 — 1998
Creative Writing
Miami Valley Career Technology Center 1993 — 1995
Certification, Accounting & Banking
Twin Valley South High School 1993 — 1995
High School Diploma
Union County High School
Showcase Property Management August 2013 - Present
Coldwell Banker Cocoa Beach Realty November 2010 - Present
MC Assembly 2015 - 2015
Protocol July 2010 - October 2010
SeaWorld Orlando February 2010 - July 2010
Young's Animal Hospital April 2009 - January 2010
Las Vegas Casino Lines September 2008 - January 2009
Sterling Casino Lines April 2007 - July 2008
Norsk Hydro August 2005 - March 2007
McDonalds May 2002 - May 2005
Skills
Journal Entries, Bank Reconciliation, Accounts Payable, General Ledger, Accruals, Microsoft Office, Account Reconciliation, Accounts Receivable, Financial Statements, Bookkeeping, Customer Service, Office Equipment..., Message Taking, Interact with All..., Handle Multiple..., Client Follow-up, F&B Management
Education
Brevard Community College 2003 — 2008
Associate of Arts (A.A.), Associate of Arts (A.A.)
Titusville High School 1999 — 2003
General Diploma, General Diploma
Girl Scouts of Connecticut August 2009 - Present
Protocol January 2006 - January 2008
Hunter's Ambulance August 2001 - July 2003
Skills
Customer Service, Registration, Data Entry, Account Reconciliation, Microsoft Office, Administrative..., Human Resources, Psychology, Office Management, Fundraising, Nonprofits, Training, Sales, Event Planning
Education
University of Phoenix 2006 — 2011
Bachelor of Science (B.S.), Psychology
Porter and Chester Institute of Stratford 1997 — 1998
Diploma, Office Technologies
Manatee County School Board November 2012 - Present
Manatee County School Board August 2014 - October 2014
Obama Campain Office March 2012 - November 2012
Metro Media Corporation April 2012 - May 2012
Protocol March 2012 - March 2012
Suncoast Workforce Board 2011 - 2012
Manatee County School Board May 2005 - June 2011
Manatee Community College January 2002 - May 2004
Manatee Community College June 1997 - December 2001
Skills
Research, Teaching, Instructional Technology, Public Speaking, Higher Education, Distance Learning, E-Learning, Microsoft Office, Curriculum Design, Microsoft Word, Sales, Educational Technology, Customer Service, PowerPoint, Community Outreach, Social Media, Curriculum Development, Staff Development, Editing, Instructional Design, Training, Program Development, Leadership Development, Tutoring, K-12, Classroom, Social Networking, Adult Education
Education
University of South Fl 2002 — 2007
BSIT, Information Technology, 3.1
Manatee Community College 1997 — 2002
Associate of Arts (AA), Mathematics Education
RBC November 2014 - Present
RBC January 2013 - Present
RBC October 2011 - March 2013
DSF Marketing July 2009 - July 2009
SDI Marketing July 2006 - November 2008
Protocol June 2006 - August 2006
Skills
Credit, Financial Services, Analysis, Banking, Financial Analysis, Marketing, Microsoft Excel, Sales, Risk Management, Customer Service, Leadership, Teamwork, Microsoft Office
Education
Concordia University 2007 — 2011
a Bachelor, Commerce Finance major
Susan Backman OBM July 2014 - Present
Regus May 2007 - June 2014
HQ Global Workplaces May 2007 - August 2010
Optika 2000 - 2001
Protocol 1999 - 2001
Synthes 1991 - 1998
Skills
Facilities Management, Contract Negotiation, Income Statement, Negotiation, Operations Management, P&L, Team Building, Leadership, Budgets, Marketing, Customer Service, Customer Satisfaction, Training, Project Management, Management, Hospitality, Team Leadership, Property Management, Strategic Planning, Account Management, Sales Management
Education
Regis University 1998 — 1999
BS, Marketing
Biola University 1979 — 1980
Communications
Faith Academy
Indiana University South Bend
Accounting
Mizar Resources/Amway November 2002 - Present
Fountain-Ft. Carson High School July 2011 - Present
TNT 2010 - 2015
TNT 2010 - 2015
Our Lady of the Woods 2001 - 2014
Woodland Park School District August 2008 - May 2011
Protocol June 2001 - August 2004
Woodland Park School District RE-2 January 2001 - January 2004
Decatur Public School District January 2000 - January 2001
Muzak May 1997 - September 2000
Skills
Retail, Teaching, Marketing, Networking, Team Building, Product Marketing, Fundraising, Customer Service, Recruiting, Entrepreneurship, Lead Generation, Small Business, Account Management, Leadership, Merchandising, Sales, Sales Operations, Public Relations, Microsoft Office, Online Advertising, Coaching, Project Planning, Team Leadership, Event Planning, Strategic Planning, Email Marketing, Program Management, Marketing Communications, Public Speaking, Training, Negotiation, Management, Start-ups, Social Media, Event Management, Business Development, Social Networking, Leadership Development, Marketing Strategy, Social Media Marketing, Time Management, Project Management, Interviews, Advertising, Contract Negotiation, Budgets, Strategy, New Business Development, Business Planning, Business Strategy
Education
University of Colorado at Colorado Springs/Pikes Peak BOCES Teacher 2008 — 2010
University of Illinois Springfield 1986 — 1991
MBA, Business Administration
Illinois State University 1979 — 1982
BS, Marketing and Business Administration
Decatur Eisenhower
New Moover May 2013 - Present
Literature Fulfillment Services February 2002 - Present
Protocol April 1999 - November 2001
KPMG March 1997 - March 1999
Skills
Direct Marketing, Direct Mail, Marketing Strategy, Integrated Marketing, Lead Generation, Email Marketing, Marketing, Advertising, Small Business, New Business Development, Marketing Communications, B2B, Online Marketing, Online Advertising, Strategic Partnerships
Education
Northeastern University 1995 — 1997
MBA, Accounting
University of Massachusetts at Lowell
Bachelor of Arts (BA)
T-Mobile May 2007 - Present
Alliance Data October 2004 - May 2007
Protocol 2001 - 2004
PRC, LLC 1996 - 2001
Advanced Telemarketing Corporation 1991 - 1996
Skills
Call Center, Customer Service, Team Leadership, Telecommunications, Call Centers, Customer Satisfaction, Process Improvement, Cross-functional Team..., Customer Experience, Vendor Management, Performance Management, Management, Customer Retention, Sales Operations, Team Building, Leadership, Operations Management
Education
Baker University 2005 — 2007
BS, Business
Southwestern University 1985 — 1987
Theatre
Sporian Microsystems, Inc. January 2006 - Present
Wise Owl Properties, LLC March 2007 - Present
Lafayette Tech Center West Property Owners Association September 2008 - Present
Unforgettable Variety Band January 2011 - Present
City and County of Broomfield August 2001 - Present
EnergyWIndow 2000 - 2006
University of Colorado 1997 - 2001
Protocol 1994 - 1998
University of Minnesota January 1996 - July 1997
Seagate Technology April 1994 - May 1995
Skills
Product Development, Proposal Writing, Program Management, Team Building, Strategic Planning, Optimization, Operations Management, Manufacturing, Procurement, Energy, Customer Relations, Process Improvement, Start-ups, Systems Engineering, Public Speaking, Team Leadership, Business Strategy, Strategy Development, New Business Development, Research, Cross-functional Team..., Electronics, Supply Chain, Management, Information Technology, Customer Service, Strategy, Business Development, Project Management, Leadership, Optimizations, Aerospace, Teaching, Distance Learning, Internet Services, MRPII, ERP, System Migration, Analysis, Contract Negotiation, Export Controls, FAR, FARS, Engineering Management, Entrepreneurship, Engineering, Sourcing, Access, Government, Software Development
Education
University of Minnesota-Twin Cities 1990 — 1997
PhD, Industrial Engineering, Computer Science
New Mexico State University 1982 — 1984
MS, Industrial Engineering, Computer Science
New Mexico State University 1979 — 1982
BS, Mathematics, Economics
Andrew Bowen Designs September 2011 - Present
Protocol September 2014 - May 2015
The Betesh Group January 2013 - January 2014
Machineart Industrial Design August 2012 - January 2013
Clepper Time September 2011 - January 2013
P9 Design July 2012 - August 2012
Quirky Inc February 2012 - May 2012
Manuel Saez & Partners February 2012 - March 2012
inch, inc. September 2011 - February 2012
HMS Research Laboratory November 2010 - August 2011
Skills
Industrial Design, Hypershot, Sketching, Model Making, Ideation, Product Design, Concept Ideation, Design Strategy, Marker Rendering, Rhino, Concept Generation, Rendering, Prototyping, Research Design, Rapid Prototyping, 3D rendering, Solidworks, Concept Development, Design Thinking, Consumer Product Design, Design Management, Furniture, Automotive Design, Digital Rendering, Contextual Research, Concept Design, Strategic Design, Illustrator, Exhibit Design, Visualization, Technical Drawing, Photoshop rendering, Flamingo, Design for Manufacturing, User-centered Design, Adobe Creative Suite, Ergonomics, Packaging, Modeling, Photoshop, Human Factors, Drawing, Housewares, InDesign, Surface Modeling, Toy Design, Rhino 3D, 3D Modeling, 3D Printing, Service Design
Education
Arizona State University 2007 — 2011
Bachelor of Science in Design, Industrial Design, 3.8
Art Center College of Design 2007 — 2007
Intermediate Transportation Design
Mesa Community College 2003 — 2007
Associate's degree, General Studies, 3.5
INNERG, a division of InnerWorkings June 2015 - Present
Gannett June 2011 - Present
MUSE, Cincinnati's Women's ChoirL October 2012 - January 2014
Curiosity Advertising December 2010 - May 2011
24/7 Fitness February 2010 - November 2010
Mullen Advertising February 2007 - April 2009
GJP Advertising June 2004 - January 2007
RED212 2003 - 2003
Sullivan Direct 2001 - 2003
Protocol 2000 - 2001
Skills
Telecommunications, Hospitality Industry, Social Media, Integrated Marketing, Brand Development, Online Marketing, Account Management, Advertising, Email Marketing, Marketing, Retail, Marketing Strategy, Direct Mail, Sales, Copywriting, Strategy, Brand Management, Facebook, Direct Marketing, Digital Marketing, Social Media Marketing, Marketing Communications
Education
Northern Kentucky University 1997 — 1999
Bachelor's of Science, Marketing, Marketing Research
Koko FitClub, LLC August 2013 - Present
BT Conferencing January 2011 - August 2013
Protocol/Harland Clarke December 2008 - September 2010
Protocol June 2004 - December 2008
Harte-Hanks Direct Marketing October 1995 - June 2004
Skills
Budgeting, Forecasting, Accounting, Operations Management, Financial Reporting, Governance, Team Management, Financial Analysis, Organizational..., Operational Efficiency, Account Management, Analysis, Budgets, Executive Management, Finance, Internal Controls, Leadership, Management, Managerial Finance, Process Improvement, Team Building, Variance Analysis
Education
Mount St. Mary's University 1991 — 1994
BS, Accounting
Mortgage Solutions Financial October 2011 - Present
Farmers Insurance Group 2006 - 2010
California State Automobile Association 2005 - 2006
University of Colorado - Colorado Springs, 2004 - 2005
National Business Brokers 2002 - 2004
Protocol 2002 - 2002
Checks Unlimited 2002 - 2002
The Church of Jesus Christ of Latter-day Saints 1999 - 2001
Skills
Spanish, Customer Service, Training, Microsoft Office, Financial Analysis, Insurance, Leadership, Market Research, Sales, Business Development, Research, Public Speaking, Program Management, Sales Management
Education
UNIVERSITY OF COLORADO 2010 — 2011
MASTER OF BUSINESS ADMINISTRATION, Finance 2011
UNIVERSITY OF COLORADO 2003 — 2005
BACHELOR OF ARTS, Political Science 2005
Pikes Peak Community College 2001 — 2003
ASSOCIATE OF ARTS, Spanish2003
RCN October 2012 - Present
AlliedBarton Security Services October 2010 - March 2012
Advanta July 2007 - February 2009
Comcast Cable September 2002 - June 2007
Protocol November 2000 - June 2002
Broadband e2e 2000 - 2000
MicroAge Teleservices 1997 - 2000
Neodata 1994 - 1997
Pacific Bell 1980 - 1991
Skills
Call Center, Vendor Management, Coaching, Driving Results, IVR, Billing, Customer Satisfaction, Process Improvement, Operations Management, Performance Management, Customer Experience, Customer Service, Team Building, Customer Relations, Mentoring, Telecommunications, Vendor Relations, Strategic Planning, Leadership Development, Team Leadership, Change Management, Sales Management, Account Management, Problem Solving, Budgeting, Call Centers, Outsourcing, Invoicing, Program Management, Leadership, Management, Budgets
Education
Irvine Valley College
Business Management
John F Kennedy High School
Macmillan April 2015 - Present
Authority, a division of Gaggle August 2014 - November 2014
Gaggle.Net, Inc. October 2009 - November 2014
BearingPoint July 2001 - April 2009
BearingPoint 2001 - 2008
Protocol 1999 - 2001
USTelecenters 1998 - 1999
Skills
Account Management, Training, Budgets, Forecasting, Project Planning, Analysis, Management, Strategy, Technology Integration, Program Management, Leadership, Salesforce.com, Solution Selling, Business Development, Selling, Telecommunications, New Business Development, Sales, Contract Negotiation, Sales Management, Sales Operations, Cloud Computing, Strategic Partnerships, SaaS, CRM, Go-to-market Strategy, Professional Services, Process Improvement, Sales Process, Start-ups, Enterprise Software, Direct Sales, Outsourcing, Business Alliances, Executive Management, Management Consulting, Sales Presentations, Entrepreneurship, Consulting, Channel Partners, Strategic Planning, Cross-functional Team..., Team Building, Digital Archiving, Email Archiving, E-Discovery Consulting
Education
Yale University - Yale School of Management 2009 — 2009
Yale SOM Leadership Program
Maurice A. Deane School of Law at Hofstra University 1981 — 1984
JD, Law
Boston College 1977 — 1981
Bachelor of Arts (B.A.), Poltical Sciense/History
Boise Cascade June 2004 - Present
Boise Cascade 2004 - Present
Possibility Leadership Group LLC 1994 - 2011
Protocol September 1999 - November 2003
Protocol Communications 2001 - 2003
Protocol 1999 - 2003
CertainTeed Corporation 1988 - 1993
Education
California State University, Fresno 1981 — 1984
Modesto Junior College 1969 — 1971
GE
Ccjr Jesus La Roca March 2010 - Present
Bio Spa Eden October 2011 - October 2012
La Senza January 2007 - January 2008
Boutique l’Orchidée January 2005 - January 2008
Protocol September 2007 - October 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Ccjr Jesus La Roca 2011 — 2014
Theologie, Cours Pastoraux
Concordia University 2011 — 2011
Theology
Wombat Security Technologies March 2014 - Present
ADP April 2012 - March 2014
Sheamarc Solutions, LLC September 2009 - June 2012
Cavalier Telephone September 2008 - August 2009
One Communications March 2007 - August 2008
HFC Bank March 2006 - March 2007
Atria's 2002 - 2007
Protocol January 1999 - December 2001
Skills
Cold Calling, Solution Selling, Sales, Account Management, B2B, Sales Management, SaaS, Salesforce.com, Selling, Sales Process, New Business Development, Marketing, Direct Sales, Strategy, Leadership, Sales Operations, Team Building, Marketing Strategy, Networking, Sales Presentations, Enterprise Software, Strategic Planning, Management, Training, Negotiation, Lead Generation
Education
University of Pittsburgh 2002 — 2007
Bachelor of Arts Degree, Mass Communications
The Grafton Inn June 2014 - Present
Gallagher Benefit Services December 2007 - November 2013
Alliant Insurance Services July 2007 - December 2007
Aetna August 2003 - July 2007
Tech-Finders July 2003 - August 2003
ComputerWorks Technologies December 2002 - April 2003
Adecco August 2002 - December 2002
Protocol July 2001 - December 2001
ESG Consulting April 2000 - July 2001
Solutech November 1999 - March 2000
Skills
Insurance, Employee Benefits, Health Insurance, Disability Insurance, Workers Compensation, Recruiting, Claim, Human Resources, Underwriting, Term Life Insurance, Brokers, Property & Casualty..., Technical Recruiting, Benefits Administration, General Insurance, Health Savings Accounts, Commercial Insurance, Healthcare, Vendor Management, Long-term Care, Life Insurance, Sales, Medicare, Business Development
Education
University of California, Berkeley 1989 — 1993
Bachelors, Classical Languages
Raoul Wallenberg Traditional High School 1981 — 1985
Diploma, Required
TK Photographers August 2014 - Present
Freelance Web Development May 2003 - Present
Teradyne January 2013 - August 2015
MeaCars.com March 2009 - August 2013
Teradyne Corp August 2006 - December 2012
Oracle May 2004 - April 2005
McGill Engineering Micro-computing Facilities January 2003 - May 2004
Protocol May 2002 - August 2003
Skills
Leadership, Entrepreneurship, Product Management, Software Engineering, Agile Methodologies, C++, Testing, Management Consulting, Program Management, Web Development, Object Oriented Design, Software Development, Software Design, Java, Social Entrepreneurship, Scrum, Programming, Quality Assurance, JavaScript, Team Leadership, Project Management, Visual Studio, Technical Writing, Databases, HTML, SQL, Visual Basic, .NET, C#, Test Automation, Production Managment, Product Lifecycle..., User Experience, Software Project..., CSS, MySQL, Strategy, Business Intelligence, Computer Science, Semiconductors, Eclipse, Photoshop, Photography, Employee Training, Product Development
Education
Manchester Business School 2015 — 2020
Doctor of Philosophy (Ph.D.), Strategic Management and Requirement Engineering
Babson College - Franklin W. Olin Graduate School of Business 2010 — 2012
MBA, Entrepreneurship and Business Development
Startup Leadership Program Boston 2013 — 2014
SLP 2014 Fellow, Entrepreneurial and Small Business Operations
McGill University 2001 — 2006
Bachelor, Software Engineering; Minor in Management
MasTec September 2013 - Present
Exempla Health Care January 2011 - August 2012
RIM BlackBerry January 2011 - April 2011
Flextronics Network Services April 2006 - April 2010
T-Mobile June 2003 - January 2006
Protocol March 1999 - May 2003
Skills
Leadership, Employee Training, Performance Management, Call Centers, Program Management, Recruiting, Coaching, Instructor-led Training, Training Delivery, Management, Troubleshooting, Customer Service, Team Leadership, Instructional Design, Training, Team Building, Strategic Planning, Sales, Leadership Development, Human Resources, Analysis, Time Management, Interviews, E-Learning, Organizational..., Needs Analysis, Employee Relations, Employee Engagement, Workshop Facilitation, Executive Coaching, Talent Management, Hiring
Education
University of Phoenix-Colorado Campus 2011 — 2014
Bachelor of Science (BS), Business Administration and Management, General
University of Denver
Health For Life Wellness Centers March 2015 - October 2015
Vencore Inc. September 2012 - January 2015
International Palms Resort March 2012 - September 2012
SLP Cheonan July 2010 - July 2011
Pizza Hut October 2006 - March 2009
Mobile Solutions March 2006 - June 2006
Barneys Coffee October 2005 - March 2006
Protocol November 2005 - January 2006
Skills
Marketing, Business Development, Office Administration, Management, Office Management, Time Management, Public Speaking, Research, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Salesforce.com, Outlook, Customer Service, Organization, Marketing Research, Teamwork, Sales, Work Well Independently, Assisting Others, Self-driven, Event Planning, Teaching, Teaching English as a..., American Sign Language, Internet, Mentoring, Tutoring, Telephone Skills, Fundraising, Retail, Restaurants, Customer Relations, Program Management, InDesign
Education
University of North Florida 2007 — 2009
Bachelors, Business Administration; Economics and Marketing
Brevard Community College 2012 — 2014
Associate of Science (A.S.), Computer Programming and Analysis
Brevard Community College 2005 — 2007
Associates of Arts
Rockledge High 2002 — 2006
SoAM studio 2011 - Present
NBC Internet 2014 - Present
DEX New York Cosmetics, Inc. 2011 - Present
Leica Camera AG 2013 - Present
Morgan Miller Photography 2011 - Present
ELLE Magazine February 2014 - February 2014
Malan Breton 2014 - 2014
Downtown Magazine NYC 2013 - 2013
protocol 2013 - 2013
Skills
Photography, Videography, Final Cut Pro, Video, Video Production, Camera, Video Editing, Videographer, Film, Video Direction, Photoshop, Post Production, Social Media, Film Production, photo, Editing, Event Photography, Lighting, Studio Lighting
Education
New York Film Academy 2011 — 2011
Master's degree, Directing and Theatrical Production
Gold Mountain Communications July 2015 - Present
Gold Mountain Communications April 2011 - Present
Gold Mountain Communications April 2011 - Present
Slow Belly Farm July 2010 - April 2011
Pikes Peak Academy October 2008 - June 2010
Protocol June 1998 - August 2008
Protocol Marketing June 1998 - August 2008
Saligent 1998 - 2008
Protocol of Colorado Springs 1998 - 2008
Vanstar October 1997 - June 1998
Skills
Database Marketing, Lead Management, Lead Generation, Strategic Planning, Process Improvement, Online Advertising, Leadership, Team Building, Marketing Automation, Customer Service, Marketing Strategy, Change Management, B2B, Demand Generation, Budgets, Vendor Management, CRM, Team Leadership, JavaScript, Windows, Nonprofits, SaaS, Management, Salesforce.com, Networking, Strategy, Call Centers, Online Marketing
Education
George Mason University 1984 — 1985
Lake Braddock Secondary 1980 — 1984
High School
Insight Global January 2012 - March 2012
EchoStar Corporation February 2002 - April 2002
Protocol November 2001 - January 2002
MCI Telecom August 2001 - October 2001
AT&T Broadband July 1998 - June 2001
StarTek April 1998 - July 1998
Skills
Computers, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Outlook, Software Installation, CompTIA A+, Microsoft Technology..., Microsoft Technologies, Customer Service, Ten Key, Executive Search, Sales, Network Design, Network Administration
Education
Metropolitan State University of Denver 2005 — 2014
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
Arapahoe Community College 2003 — 2005
Power 96.5 FM February 2014 - Present
Evolve telservices February 2008 - December 2014
Local 4 WDIV January 2014 - January 2014
Protocol December 2002 - February 2008
Skills
Strong Verbal..., Studied broadcast..., Experienced in Control..., Worked with Final Cut..., Knowledge of three..., Experienced in high..., Experienced in Adobe..., Able to follow a..., Works well with others..., Trained in voice over..., Advertising, Broadcast
Education
Specs Howard School of Media Arts 2012 — 2013
Broadcast Media Arts Diploma, Broadcast media arts radio/television, Graduate
Baker College of Flint 2001 — 2002
Na, Marketing, Na
SAHD January 2012 - Present
California Department of Food and Agriculture March 2009 - December 2011
Hewlett Packard April 2008 - December 2008
HP Software July 2007 - April 2008
Mercury Interactive/ Hewlett Packard September 2004 - July 2007
Protocol December 2000 - April 2002
Albertson's / Lucky Stores, Inc January 1995 - January 2000
Lucky Stores, Inc January 1993 - January 1995
Skills
SaaS, CRM, Sales, Salesforce.com, Sales Enablement, HP, Troubleshooting, Networking, Software Industry, Solution Selling, Siebel, Customer Service, Technical Support, Professional Services, Databases, Management, Lead Generation, Data Center, Accounting, Income Tax
Education
Foothill College 2011 — 2013
Associate of Arts (AA), Accounting, 3.77
Leigh High School
West Valley College
Leading Response April 2014 - Present
True North Custom Media April 2012 - Present
Blue Wave Integrated Solutions, LLC 2010 - April 2012
Harland Clarke January 2009 - August 2009
Protocol March 2004 - April 2008
Harte-Hanks 1981 - 2004
Skills
Business Turnaround, Acquisition Integration, Direct Marketing, Integrated Marketing, Customer Acquisition, B2B, Mergers, P&L Management, Profit Maximization, Marketing Strategy, Business Strategy, Strategy, Leadership, CRM, B2B Marketing, Mergers & Acquisitions, Database Marketing, Sales, E-commerce, Business Development, Multi-channel Marketing, Lead Generation, Analytics, Email Marketing, Sales Management
Education
City University of New York-Baruch College 1980 — 1982
MBA, Marketing / Management
State University of New York at Binghamton 1974 — 1977
BS, Marketing / Management
The Results Companies September 2010 - Present
Intelenet Global Services April 2005 - January 2009
PROTOCOL March 1998 - April 2005
APAC Teleservices February 1997 - March 1998
The Signature Group October 1986 - August 1996
Skills
Call Centers, Leadership, Training, Management, Operations Management, Team Leadership, Team Management, Business Development, Account Management, Forecasting, Employee Training, Project Management, Coaching, Customer Retention, Sales, Human Resources, Strategic Planning, Leadership Development, Competitive Analysis, Analysis, Recruiting, Budgets, Organizational..., Call Center, Customer Service, Inbound Marketing, Workforce Management, Customer Satisfaction, BPO, Call Center Development, Client Development
Education
University of Notre Dame 1992 — 1994
Masters, Business Administration
Michigan State University 1979 — 1980
Bachelor of Science, Agriculture and Natural Resources
Dowagiac Union 1971 — 1975
High School Diploma, General Course Study
Stryker May 2012 - Present
Medco Health Solutions August 2005 - November 2012
Medco Health Solutions August 2006 - January 2009
Medco Health Solutions August 2005 - August 2006
Harvard Pilgrim Health Care January 2003 - August 2005
Aramark Uniform Services May 2001 - February 2003
Protocol 1998 - 2001
Skills
Organizational..., Organizational..., Leadership Development, Talent Management, Performance Management, Employee Engagement, Instructional Design, Coaching, Succession Planning, Team Building, Cross-functional Team..., Training, Workshop Facilitation, Process Improvement, Talent Acquisition, Change Management, Executive Coaching, Business Development, Culture Change, Deferred Compensation, Personnel Management, Human Resources, Training Delivery, Organizational Design, Management Development, Needs Analysis, Employee Relations, Onboarding, Leadership, Strategy, E-Learning, Career Development, Employee Training, Performance Improvement, Workforce Planning, Learning Management, Interviews, 360 Feedback, Recruiting, HRIS, Staff Development
Education
Lesley University 1998 — 2000
MS, Training & Development
Tufts University 1991 — 1995
BS, Biology Psychology
Reprise Media April 2011 - Present
SHI June 2009 - October 2009
Sun Life Financial August 2005 - July 2008
Data2Logistics July 2003 - August 2005
Protocol 1999 - 2003
Dickinson Direct 1998 - 1999
Summit Technology 1996 - 1998
Skills
Process Improvement, Business Analysis, SharePoint, SQL, Requirements Analysis, Disaster Recovery, Visio, SDLC, Project Management, Business Intelligence, Program Management, Vendor Management, Team Leadership, Microsoft SQL Server, Access, Enterprise Software, Data Analysis, IT Strategy, IT Management, Databases, Integration, Management
Education
Boston University 1995 — 1995
Certified Novell Administrator
Isenberg School of Management, UMass Amherst 1984 — 1989
BA, Operations Management
Stoughton H.S.
IHS November 2011 - Present
specializing in Demand Generation July 2011 - February 2012
Harland Clarke January 2010 - July 2011
Protocol Marketing September 2009 - February 2010
Protocol 2000 - 2009
Saligent 1998 - 2000
Skills
Demand Generation, B2B Marketing, Multi-channel Marketing, Email Marketing, Lead Generation, Online Marketing, Marketing Strategy, Lead Management, Database Marketing, Integrated Marketing, Marketing Automation, Segmentation, Optimization, Data Integration, Data Management, Data Manipulation, Program Management, Business Development, Management, Marketing, Product Management, Leadership, CRM, SaaS, Product Marketing, Digital Marketing, Strategy, B2B, Sales Process, Eloqua
Education
University of South Florida 1998 — 2002
Velocity Technology June 2014 - Present
Corinthian Colleges August 2012 - December 2013
Infor February 2009 - 2011
Hewlett Packard November 2006 - February 2009
Hewlett-Packard April 2002 - February 2009
Hewlett Packard April 2002 - February 2009
Higher Education Group December 2005 - November 2006
Hewlett Packard April 2002 - November 2005
WorldCom Wireless November 2001 - March 2002
Protocol October 1998 - February 2002
Skills
Selling, Cold Calling, Customer Satisfaction, Solution Selling, Account Management, Software Sales, Lead Generation, Enterprise Software, ERP, B2B, Sales Process, Business Development, Customer Service, Leadership, Salesforce.com, Management, Direct Sales, SaaS, Sales Operations, Software Industry, Sales, Strategic Planning, CRM, Cloud Computing, Channel, New Business Development, Project Management, Program Management, Sales Management, Training, Professional Services, Team Leadership, Budgets, Channel Partners, Team Building, Negotiation, Contract Negotiation, Product Marketing, Product Management, Cross-functional Team..., Key Account Management, Strategic Partnerships, Partner Management, Business Alliances, Customer Retention, Pre-sales, Start-ups, Competitive Analysis, Sales Enablement, Sales Presentations
Education
Community College of Aurora 1993 — 1995
Community College of Aurora
Psychology
Pikes Peak Community College
United Healthcare January 2013 - Present
Mutual of Omaha June 2012 - January 2013
Superior Advertising & Marketing, Inc. October 2011 - January 2013
Protocol September 2012 - December 2012
John J. Kabboord, Jr., Attorney at Law 2007 - 2010
Kardos Appraisal & Consultants April 2005 - February 2007
Florida Title Services August 1989 - October 1995
Skills
Real Estate Transactions, Appraisal, Probate, Corporate Management, Corporate Development, Account Management, Advertising Sales, Health Insurance, Disability Insurance, Term Life Insurance, Annuities, Universal Life, Whole Life, Long Term Care, Personal Accident..., Personal Cancer..., Medicare, Long-term Care, Special Needs, Supplements, Fixed Annuities, Management
Education
Valencia Community College 1980 — 1981
Associates, Chemistry
Greenville Technical College 1979 — 1980
Associate of Arts (AA), Chemistry
EMC November 2007 - Present
NY/NJ Trail Conference October 2005 - Present
Synopsys, Incorporated May 1996 - September 2007
County College of Morris January 1992 - May 1999
Zycad 1991 - 1996
Protocol 1991 - 1996
Singer January 1987 - July 1992
Skills
Disaster Recovery, Unix, Virtualization, Pre-sales, VMware, CRM, Enterprise Storage, NAS, Hardware, Storage, Clariion, Storage Solutions, Cloud Computing, Data Center, Storage Area Networks, SAN, Enterprise Software, SaaS, Solution Selling
Education
Stevens Institute of Technology 1987 — 1990
MSEE
Rutgers, The State University of New Jersey-New Brunswick 1984 — 1986
BSEE
Boston University 1981 — 1984
None
InterGlobe Technologies February 2014 - Present
CMS January 2012 - January 2014
Intelenet Global Services November 2007 - January 2012
Upstream May 2005 - November 2007
Respond January 2004 - May 2005
Protocol 2000 - 2004
EDS January 1990 - January 2000
Skills
BPO, Call Centers, CRM, Operations Management, Executive Management, Team Leadership, Outsourcing, Telecommunications, Call Center, Sales Management, Customer Service, Account Management, Market Research, Sales, Help Desk Support, Client Relationship..., Client Development, Contact Centre, Process Consulting, International Sales, Customer Relations, Hospitality, Consumer Products, Banking, Solution Design, Solution Selling, Process Engineering, Strategic Leadership, Help Desk Management, Contract Negotiation, Contract Management, Voice, Vendor Relations, Offshore Management, Project Planning, Project Implementation, Executive Communications, Strategic Partnerships, Contact Centers
Education
Northwood University 1985 — 1989
BBA, Management/Marketing
ToolWatch Corp January 2011 - Present
Intuit July 2009 - November 2009
Unemployed - Looking for work January 2009 - July 2009
ESS March 2001 - December 2008
Protocol June 2001 - March 2002
ARC staffing March 2001 - June 2001
Mshow.com June 1999 - February 2001
Education
Fort Lewis College 1994 — 2000
SAGE Publications 2013 - Present
DLC 2010 - 2013
Allscripts 2007 - 2010
CP Kelco 2006 - 2007
Protocol 2005 - 2006
Baxter 2001 - 2005
Skills
Forecasting, Hyperion Enterprise, Financial Analysis, Financial Modeling, Financial Reporting, Corporate Finance, Analysis, Finance, Managerial Finance, Management
Education
The University of Chicago - Booth School of Business 2007 — 2010
MBA
Indiana University Bloomington 1997 — 2001
Bachelor of Science (B.S.), Finance, General
Configuresoft, Inc. January 2007 - Present
Protocol October 2004 - December 2006
Education
Minnesota State University, Moorhead 1998 — 2000
Harland Clarke 1998 - Present
Protocol January 2005 - January 2007
Skills
Database Marketing, Direct Marketing, Integrated Marketing, Marketing Communications, Lead Generation, Marketing Strategy, Email Marketing, Direct Mail, Account Management
Education
University of Delaware 1993 — 1997
Bachelors, Business Administration & Marketing
3PL Teleservices April 2011 - Present
Protocol Global Solutions January 2009 - September 2010
Protocol July 1992 - April 2009
Skills
Call Center, E-commerce, BPO, Inbound Marketing, Workforce Management, Customer Experience, Workflow, Process Improvement, Account Management, Contact Centers, Outsourcing, Operations Management, Telemarketing, Customer Service, Strategic Planning, Team Building, Start-ups, CRM, Call Centers, Customer Satisfaction, Vendor Management, Lead Generation, Leadership, P&L Management, Cross-functional Team..., Customer Retention
Education
University of Connecticut
Fidelity Communications and Advertising 2004 - Present
Clancy/Rogan formerly Baldwin and Stone December 2002 - May 2003
Protocol January 2003 - March 2003
Dickenson Direct August 2002 - September 2002
Digitas June 2002 - July 2002
Robert Luchetti and Associates April 2002 - May 2002
Holland Mark 1999 - 2002
Ingalls Advertising October 1998 - July 1999
Wallwork Curry August 1997 - September 1998
Hill Holliday February 1996 - June 1997
Skills
Direct Mail, Creative Direction, Creative Strategy, Advertising, Illustrator, Logo Design, Outdoor Advertising, Print, Interactive Advertising, Posters, Integrated Marketing, Newsletters, Concept Development, Copywriting, Digital Marketing, Email Marketing, Digital Strategy, User Experience, Direct Marketing, Brand Development, Online Advertising, Adobe Creative Suite, Graphic Design, Brochures, Corporate Branding, Interaction Design, Interactive Marketing
Education
Syracuse University 1990 — 1995
Advertising Design, Design, Communications
Trinity Medical Services June 2015 - Present
CSC November 2011 - June 2015
Apex Systems November 2010 - November 2011
TSM Corporation 2007 - 2010
CSC 2003 - 2007
Protocol 1994 - 2003
Skills
Unix, C#, SharePoint, ASP.NET, Perl, Shell Scripting, Linux, Visual Studio, Microsoft SQL Server, IIS, .NET, SOA, Web Services, Windows Server, XML, Integration, SDLC, System Administration, Requirements Analysis, Security, ITIL
Education
Southeastern Louisiana University
BS, Computer Science Scientific Concentration
Talon International, Inc. June 2014 - Present
Talon International, Inc. February 2007 - June 2014
The Import Collection January 2006 - February 2007
Protocol June 1999 - July 2005
Skills
Apparel, Fashion, Textiles, Merchandising, Product Development, Sourcing, Negotiation, Customer Satisfaction, Sales Management, New Business Development, Customer Experience, Customer Service, Brand Development, Brand Awareness, Team Building, Sportswear, Denim, Wovens, Trend Analysis
Education
Concordia University 2002 — 2005
BA, History & Classical Archaeology
College Bois-de-Boulogne 1999 — 2001
DEC, Literature
College Ste-Marcelline 1993 — 1999
High School
Carriage Trade PR November 2007 - January 2010
Savannah College of Art and Design January 2003 - June 2004
Protocol September 2000 - November 2002
Education
University of Northern Iowa 1996 — 2000
Marketing
Odebolt-Arthur High School 1992 — 1996
Big Ear Inc. April 2008 - July 2008
Volt Technical Resources September 2007 - March 2008
Protocol June 2007 - September 2007
Idea Integration September 2006 - February 2007
Goodwill Industries 2005 - 2005
Education
Colorado Technical University 2002 — 2005
Information Technology, Web Design
Prem United April 2007 - Present
Centennial Marketing Group (CMG) August 2004 - April 2007
Protocol Marketing 1999 - 2004
Protocol 1999 - 2003
Skills
Strategic Planning, New Business Development, Business Strategy, Negotiation, Microsoft Office, Team Building, Project Planning, Program Management, Budgets, Team Leadership, Analysis, Customer Service
Education
Concordia University
Bachelor of Commerce (B.Com.), MIS (Management Information Systems)
Dawson College
Commerce Degree
Goldberg & Cohn, LLP January 2013 - Present
New York State Supreme Court June 2012 - August 2012
New York City Law Department September 2011 - April 2012
New York State Division of Human Rights June 2011 - August 2011
Nassau County District Attorney February 2010 - June 2010
Schneider Wallace Cottrell Brayton Konecky, LLP October 2008 - February 2009
Pier 5 Law Offices February 2008 - May 2008
roost February 2005 - December 2007
Protocol October 2002 - October 2004
Skills
Civil Litigation
Education
Brooklyn Law School 2010 — 2013
Doctor of Law (J.D.)
San Francisco State University 2006 — 2008
certification, Paralegal Studies
State University of New York at New Paltz 1996 — 2000
Bachelor's degree, Philosophy and Political Science
United Technologies May 2009 - Present
YMCA 2000 - 2010
ValuSource September 2008 - April 2009
Protocol 2000 - 2008
Volt 1996 - 1998
Business Systems Incorporated 1988 - 1996
Skills
Program Management, Strategic Planning, Team Building, Leadership, Customer Service, Project Management, Project Planning, Process Improvement, Marketing, Cross-functional Team..., Budgets, Management, Social Media, Leadership Development, Marketing Communications, Sales, Contract Management, Team Leadership, Vendor Management, Public Relations, Public Speaking, Microsoft Excel, Analysis, Contract Negotiation, Data Analysis, Lean Manufacturing, Change Management, Windows, Event Planning, Microsoft Office, Continuous Improvement, Program Management..., Integrated Marketing, Marketing Strategy, Manufacturing, Manufacturing..., Business Analysis, Requirements Analysis, Market Analysis, Contract, Commercial Contracts, Contractual Agreements, Organizational..., Customer Relations, Long-term Customer..., Account Management, Key Account Management
Education
Fort Hays State University
BA, Bus Admin/Marketing
Spearville High School
General Studies
AARP January 2013 - Present
AARP November 2009 - January 2013
ConferenceDirect January 2009 - November 2009
Revolution Health Group March 2006 - September 2008
Nextel 2001 - 2005
Columbia House October 2003 - August 2004
Network Solutions May 2002 - October 2002
Protocol January 2001 - December 2001
CityNet Telecommunications March 2001 - August 2001
MCI 1992 - 2000
Education
Denison University 1979 — 1983
BA, Economics
Payright Payroll Services, Inc. March 2012 - Present
Protocol March 1995 - August 2011
C & C Computers June 1992 - March 1995
Radio Shack June 1985 - June 1992
Skills
Payroll, Customer Service, Team Building, Outsourcing, Call Centers, Process Improvement, CRM, P&L Management, Strategic Planning, Financial Reporting, Operations Management, Performance Management, Customer Experience, Account Management, BPO, Vendor Management, Accounting
Education
University of Central Florida - College of Business Administration 1993 — 1996
Bachelor of Science Business Administration, Business Administration and Management, General
Protocol Communications March 2001 - Present
Protocol 2001 - Present
Education
University of Massachusetts, Amherst 1976 — 1980
BBA, Acctg
Fiserv September 2014 - Present
YP (formerly AT&T Ad Solutions) August 2012 - September 2014
Epsilon / Aspen Marketing January 2005 - June 2012
The Jerome Group July 2002 - December 2004
Protocol January 2002 - July 2002
Wilkes Direct June 2001 - January 2002
DIMAC Direct June 1995 - May 2001
American Direct Marketing Resources June 1989 - June 1995
Williams Business Forms July 1987 - June 1989
The Standard Register Company July 1986 - July 1987
Skills
Direct Marketing, Key Account Management, Portal Technologies, Team Building, Cross-functional Team..., Senior Leadership Team, Direct Mail Production, Direct Mail, Print buying, Print & Lettershop..., Print On Demand, Lettershop Production..., Procurement, Print, Database Marketing, Sales, Account Management, Variable Data Printing, Marketing, Offset Printing, Lead Generation, CRM, New Business Development, Media Buying, Customer Retention, Email Marketing, Integrated Marketing, Business Development, Selling, Management, Multi-channel Marketing, Advertising, Interactive Marketing, Relationship Marketing, Mobile Marketing, B2B, Online Advertising, B2B Marketing, Marketing Communications, Online Marketing
Education
Southeast Missouri State University - Harrison College of Business 1983 — 1986
BS in Business Administration, Marketing
University of Missouri-Columbia 1981 — 1983
Notre Dame High School 1978 — 1981
Milan's Construction LLC October 2005 - Present
Law Office of Yvette P. Fallon September 2013 - May 2014
Au Pair January 2001 - January 2005
Protocol April 1996 - March 2001
Information Center of the Prague Castle October 1994 - April 1996
Skills
Microsoft Office, Excel, Word, PowerPoint, Administration, Event Planning, Government, Administrative Support, Microsoft Excel, Public Speaking, Editing
Education
Iona College
Master, Business Administration; Financial Management, International Business Certificate
Iona College
Bachelor, Business Administration; International Business
Norwalk Community College
Associates Degree, Business Administration
Bose Corporation September 2014 - Present
2nd Opinion Productions May 2011 - Present
Diamond Wireless October 2013 - September 2014
GAEMS 2012 - 2013
Comcast November 2009 - April 2010
Analoghype November 2007 - August 2009
Protocol November 2006 - April 2008
United States Coast Guard December 2004 - February 2007
Hollywood Video November 2001 - November 2003
United States Army January 1997 - January 2001
Skills
Microsoft Office, Adobe Creative Suite, Troubleshooting, Video Games, Facebook, Electronics, LAN-WAN, Computer Hardware, Video, TCP/IP protocols, IT Operations, WordPress, Photoshop, eSports, Computers, Computer Network..., Technical Support
Education
Quinsigamond Community College 2013 — 2014
Associate's degree, CIS- Computer Programming
Electronics Technician A School 2004 — 2004
ET, Electronics
Voxy September 2015 - Present
Fluent City March 2011 - Present
Fluent City October 2013 - September 2015
Protocol August 2011 - October 2013
iD Tech — Camps, Academies & Online June 2011 - August 2011
Cmb Realty Inc January 2011 - May 2011
New York State Democratic Committee August 2010 - November 2010
Lake of the Woods & Greenwoods Family of Camps June 2010 - August 2010
Skills
Spanish, Research, Web Development, PHP, Python, CSS, HTML, HTML5, JavaScript, jQuery, jQuery UI, Django, Web Project Management, Public Speaking, Teaching, Mobile Applications, Git, Databases, Microsoft Office
Education
Central Michigan University 2006 — 2010
Bachelor of Arts (BA), Political Science
Protocol 2005 - Present
Protocol/Harland Clarke May 2008 - September 2010
Webb/Mason 2000 - 2004
Boston Stock Exchange July 1975 - September 1999
Education
Cardinal Spellman 1971 — 1975
High School, College Prep
Bentley University
Accounting
saint andre August 2010 - Present
gemma communications May 2003 - July 2005
protocol March 2000 - July 2003
Education
college o sullivan de montreal 2009 — 2011
commerce international, le commerce mondial
Université de Montréal - HEC Montréal
college o sullivan, diplome commerce international
egm ecole de gemmologie de montreal
certificat, les pierres précieuses
CHU Sainte-Justine Research Centre June 2013 - Present
McGill University Health Centre January 2013 - June 2013
Clinical Research Training Center September 2012 - January 2013
Protocol June 2008 - October 2009
Medica Pharma September 2007 - February 2008
Khalil Amran Hospital December 2006 - September 2007
Skills
ICH-GCP, CRFs, Medical Terminology, Drug Development, Clinical Research, Clinical Trials, Cardiology, Immunology, Pharmacology, Biostatistics, Pediatrics, Gynecology, Pneumatics, FDA, Health Canada, Clinical Monitoring, Site Management, 21 CFR, Direct Patient Care, Quality Assurance, Clinical Pharmacology, Clinical Development, Patient Recruitment, Protocol Design, Site Visits, Site Inspections, Medical Writing, CRF design, Informed Consent, Clinical Data Management, Data Quality, Patient Safety
Education
University of Montreal 2009 — 2011
Master's degree, Pharmaceutical Sciences - Drug Development
University of Algiers 1998 — 2005
Doctor of Medicine (M.D.), Medicine
McGill University
Certificate of Proficiency in English
Midtown Pharmacy, Mobile, AL June 2015 - Present
Wal-mart Pharmacy November 2004 - August 2012
Currently Unemployed November 2004 - August 2012
Protocol May 1991 - June 2004
Arbys May 1989 - May 1990
Skills
CPhT, going back to school..., real good typist, great at answering..., Organized Multi-tasker, Certified Medical..., Compounding, Healthcare, Healthcare Management, Pharmacy
Education
Colorado Technical University 2014 — 2016
Bachelor's Degree, Health Administration Services-Health Informatics, n/a
CTU Online 2011 — 2014
Associate of Science (A.S.), Health Administration
Remington College-Mobile Campus 2004 — 2004
Pharmacy Technician, Pharmacy Technician
Air Force Academy Construction May 2011 - August 2011
PRC- DirecTV July 2008 - January 2009
PRC, LLC November 2007 - September 2008
Crested Butte Ski Resort October 2007 - March 2008
Fort Carson Construction June 2006 - September 2006
Protocol June 2006 - August 2006
MCI Corporation September 2003 - April 2005
Mci April 2004 - October 2004
Skills
Public Relations, Business Strategy, Sales Management, Telecommunications, Project Management, Supervising, Data Analysis, Graphic Design, Marketing Research
Education
University of Colorado Colorado Springs 2009 — 2012
Bachelor of Applied Science (BASc), Communication, General
Adams State University 2004 — 2007
Associate's degree, Business Administration and Management, General
Adams State University
Business Mgmt. /Pre-Law N/A
Cheonggang Academy
UCCS; B.A, Communications/ Marketing; Communications
Booz Allen Hamilton September 2014 - Present
HP Enterprise Services August 2005 - March 2014
Anteon August 2003 - June 2005
Protocol December 2000 - July 2002
LOGTEC 1999 - 2000
Qualcomm 1996 - 1998
Skills
ITSM, ITIL v3 Foundations..., Business Process..., Cross-functional Team..., Lean Six Sigma, Technical Leadership, Team Leadership, Management, Distributed Team..., Engineering Alliance..., Program Management, Project Management, Technology Integration, Data Management, Enterprise Reporting..., Enterprise Systems..., Enterprise Portals, SharePoint Designer, Enterprise Databases, Data Warehousing, Database Design, Integration, Visio, Oracle, Microsoft SQL Server, SQL, Data Modeling, Data Integration, Oracle PL/SQL..., HTML, JavaScript, Oracle Reports, ColdFusion, SQR, Unix, Web Design, Web Development, ETL Tools, Desktop Application..., People Skills, Process Improvement, IT Service Management
Education
University of Nevada-Las Vegas 1990 — 1992
Bachelor of Science (BS) in Business Administration, Management Information Systems