QBE Financial Partner Services
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QBE Financial Partner Services Employees
QBE Financial Partner Services August 2012 - Present
Odyssey Consulting Corp. June 2011 - August 2012
RBR Construction, Inc. November 2007 - May 2011
Odyssey Consulting Corp. 1984 - 2007
Skills
Technical Documentation, Software Documentation, Software Development, Testing, Management, HTML, Integration, Proposal Writing, Troubleshooting, Process Improvement, Databases, MS Project, Software Design, User Acceptance Testing, Database Design, SQL, Analysis, Team Building, Access, Microsoft Excel, Microsoft Project, Strategic Planning
Education
The University of Texas at Arlington 1976 — 1981
Bachelor of Science, Chemistry
Equifax March 2011 - Present
The Reinvestment Fund September 2005 - Present
International Conservatory of Music 2006 - 2015
International Conservatory of Music 2006 - 2015
American Real Estate and Urban Economics Association (AREUEA) January 2010 - January 2013
American Real Estate and Urban Economics Association (AREUEA) January 2008 - December 2011
City of Washington, DC March 2004 - March 2011
Freddie Mac February 2003 - March 2011
QBE Financial Partner Services March 2007 - December 2010
Georgetown University August 2008 - December 2008
Skills
Negotiation, Financial Modeling, Risk Management, Credit, Forecasting, Capital Markets, Analysis, Mortgage Lending, Loans, Public Speaking, Economics, Research, Credit Risk, Econometrics, Due Diligence, Policy, Valuation, Mergers & Acquisitions, Portfolio Management, Market Analysis, Foreclosures, Banking, Real Estate, Finance, Business Strategy
Education
University of Virginia 1991 — 1994
PhD, Economics
University of Virginia 1989 — 1991
MA, Economics
Trinity University 1985 — 1989
Bachelor of Science (B.Sc.), Applied Mathematics
Exterran April 2014 - Present
QBE Financial Partner Services February 2013 - February 2014
QBE Financial Partner Services July 2010 - January 2013
Bank of America October 2008 - July 2010
Countrywide Home Loans May 2007 - October 2008
Nor Cal Lending September 2006 - February 2007
Time Warner Cable November 2003 - September 2006
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Lotus Notes, AS400 system, Fidelity, Outlook, Rembrandt, Excellent Verbal..., Team Leadership, QAQC, Positive Personality, Customer Service, Time Management, Insurance, Highly Dedicated, Leadership, Mortgage Lending, Auditing, Internal Audit, Customer Support, Call Centers, Banking, Property & Casualty..., Loans, Training, Process Improvement
Education
Queensborough Community College
Business Administration and Management, General
Regions Financial Corporation July 2014 - Present
American Safety Insurance (acquired by Fairfax Financial Holdings) April 2012 - May 2014
QBE Financial Partner Services August 2002 - March 2012
AT&T November 1996 - August 2002
Honeywell (formerly Allied Signal) October 1995 - November 1996
PepsiCo/Frito-Lay September 1989 - October 1995
US Army April 1984 - April 1990
May Department Stores (Caldor) July 1988 - September 1989
Skills
Trusted Business Partner, Leadership Development, Mergers & Acquisitions, Employee Relations, Strategy, Succession Planning, Talent Acquisition, Organizational..., Onboarding, Performance Management, Employee Engagement, Executive Coaching, Leadership, Change Management, Property & Casualty..., Financial Services, Due Diligence, Financial Technology, Servant Leadership, Board Relations, Team Building, Recruiting, Human Resources, Talent Management, Personnel Management, Applicant Tracking..., Employee Benefits, Marketing, Process Improvement, Insurance, Benefits Administration, Vendor Management, Employee Training, Coaching, Training, Deferred Compensation, Strategic Planning, College Recruiting, HRIS, Organizational...
Education
University of Dayton
Bachelor's degree, Business Administration and Management, General
Embry Riddle Aeronautical University-Worldwide
Master of Business Administration (MBA), Business Administration and Management, General
QBE Financial Partner Services August 2006 - March 2015
Skills
Insurance, Sales, Product Marketing, Leadership, Marketing, Strategic Planning, Employee Benefits, Customer Satisfaction, Analysis, Program Management, Process Improvement, Project Management, Marketing Strategy, Team Building, Management, Account Management, Training
Education
Chapman University 1998 — 2000
MA, English Literature
Arizona State University 1992 — 1996
BA, Education, Theatre
QBE July 2014 - Present
QBE Financial Partner Services December 1993 - Present
QBE 1993 - 2015
American Sterling 1993 - 2010
Skills
Insurance, Reinsurance, Problem Solving, Team Building, Underwriting, Customer Service, Software Documentation, Analysis, Visio, Change Management, Cross-functional Team..., Management, Requirements Analysis, Requirements Gathering, SDLC, Vendor Management, IT Management, Leadership, Business Analysis, Sales, Program Management, Microsoft Office, MS Project, Business Requirements, Strategic Planning, Team Leadership, Process Improvement, IT Strategy, Business Process..., SharePoint, Integration, Business Intelligence, Risk Management, CRM, Software Project..., Outsourcing, Project Portfolio..., Enterprise Architecture, Quality Assurance, PMP, OCR, PMO, Systems Analysis, Resource Management, Disaster Recovery, Call Centers, Business Process, Data Warehousing, ITIL, Information Technology
Education
California State University-Fullerton 1991 — 1994
State Farm January 2015 - Present
QBE Financial Partner Services June 2013 - May 2014
NinetyNineMarketing.com February 2012 - January 2014
Career Connectors February 2012 - June 2013
PetSmart February 2011 - February 2012
PetSmart April 2007 - February 2011
PetSmart September 2005 - April 2007
American Express 2003 - 2005
Intel Corporation 2001 - 2003
Connie A. Sauvageau, CPA 1999 - 2001
Skills
Training, Program Management, Cross-functional Team..., Management, Leadership, Visio, Access, Vendor Management, SAP, PowerPoint, Microsoft Excel, Project Management, Forecasting, Human Resources, MS Project, Microsoft Office, Microsoft Word, Inventory Management, Customer Service, Process Improvement, Recruiting, Social Networking, Team Building, Coaching, Operations Management, Policy, Microstrategy, Vendor Relationships, Vendor Management Skills, Strategic Planning, Event Planning, Team Leadership, Marketing, Sales, Employee Relations, Nonprofits, Leadership Development, Budgets, Retail, Business Development, Analysis, Data Analysis, Consensus Building, Collaborative Leadership, Lotus Notes, PeopleSoft, Supply Chain, Relationship Mgmt, Agile Project Management, Agile & Waterfall...
Education
Concord University School of Law 2012 — 2016
Juris Doctor (J.D.), International Law and Legal Studies
Arizona State University 2004 — 2006
Master of Business Administration (M.B.A.), Executive Program
Kaplan University 2009 — 2011
Bachelor of Science (BS), Business Administration, Marketing
University of Arizona 1995 — 1997
Bachelor of Arts (BA), Political Science
Geist Global February 2012 - Present
QBE Financial Partner Services February 2010 - February 2012
Skills
Solution Selling, Salesforce.com, Data Center, Sales Process, Customer Service, New Business Development, Direct Sales, Process Improvement, Sales Management, Cloud Computing, Sales Operations
Education
Nebraska Wesleyan University
QBE North America May 2015 - Present
QBE Financial Partner Services September 2010 - May 2015
QBE FIRST January 2008 - September 2010
Holy Family Childcare Center August 2007 - January 2008
Lincoln Lighting Center August 2003 - August 2007
Skills
Customer Service..., Writing, Retail Sales, Teaching, Call Centers, Customer Service, Newsletters, Insurance, Leadership, Process Improvement, Team Building, Training, Management
Education
University of Nebraska-Lincoln
Bachelor of Journalism, Advertising
QBE North America February 2014 - Present
QBE Financial Partner Services May 2011 - February 2014
Sony Electronics January 2011 - May 2011
First American Title December 2007 - December 2010
First American Title December 2004 - December 2007
Viking Components September 2000 - October 2001
Skills
Disaster Recovery, ITIL, Data Center, SDLC, Active Directory, DNS, Security, Information Security, Network Security, Servers, VPN, Visio, VMware, Virtualization, Windows Server, IT Management, Networking, Vendor Management, Firewalls, SharePoint, IT Operations, Information Security..., Network Administration, Integration, Cisco Technologies, System Administration, VMware ESX, Computer Security, CISSP, Business Continuity, System Deployment, Incident Management, Enterprise Architecture, Information Technology
Education
National University 2004 — 2006
Master's Degree, Technology Management
University of Phoenix 2002 — 2004
B.S., Information Technology - Networking & Telecommunications
University of California, San Diego 1996 — 1998
Animal Physiology and Neuroscience
Churchill Mortgage Corporation NMLS # 1591 December 2014 - Present
QBE Financial Partner Services August 2007 - December 2014
NovaStar Mortgage January 2001 - March 2007
Skills
Customer Service, Funding, Refinance, Investment Properties, Mortgage Lending, Loans, Hiring Employees, Mentoring Of Staff, Vendor Partnerships, Vendor Audit, Document Processing, Performance Management, Microsoft Office, Microsoft Excel, Windows, PowerPoint, Outlook, Microsoft Word, Docs, Insurance, Underwriting, Mortgage Underwriting, Finance, Mortgage Banking, Team Building
Education
California State University-Fullerton
Savanna High School 1984 — 1987
HIgh School Diploma
Newbold Advisors, LLC April 2015 - Present
QBE, Financial Partner Services December 2012 - April 2015
Essent Guaranty, Inc. March 2012 - December 2012
RMIC May 2007 - March 2012
Fannie Mae June 1993 - May 2006
Skills
Account Management, Analysis, Banking, Business Analysis, Business Development, Business Relationship..., Business Strategy, CRM, Capital Markets, Contract Negotiation, Credit, Credit Analysis, Credit Risk, Cross-functional Team..., Customer Service, Executive Management, FHA, Finance, Financial Analysis, Financial Risk, Financial Services, Forecasting, Insurance, Leadership, Loan Origination, Loans, Loss Mitigation, Management, Mortgage Banking, Mortgage Insurance, Mortgage Lending, Mortgage Underwriting, Negotiation, Networking, New Business Development, Operations Management, Portfolio Management, Pricing, Process Improvement, Program Management, Project Management, Real Estate, Refinance, Relationship Management, Residential Mortgages, Risk Management, Sales, Sales Management, Selling, Strategic Planning
Education
University of Florida 1989 — 1993
BS, Finance and Economics
Robert Half Legal April 2015 - Present
Energy & Exploration Partners November 2014 - March 2015
Robert Half Legal February 2014 - October 2014
QBE Financial Partner Services July 2012 - January 2014
White Settlement Independent School District September 2011 - May 2012
Quicksilver Resources Inc. July 2006 - July 2011
Burlington Resources September 1999 - 2006
FT Mortgage October 1998 - September 1999
Union Pacific Resources February 1997 - September 1998
Meridian Oil Inc 1990 - 1997
Skills
Records Management, Document Management, Software Documentation, Information Management, Access, Process Improvement, Metadata, Data Management, Analysis, Supervisory Skills, PowerPoint, Library Science, Library Management, Documentation, Word, Problem Solving, Oil & Gas Industry, Microsoft Word, Energy, Natural Gas
Education
Texas Woman's University 1988 — 1990
MLS, Library and Information Science
Texas Christian University 1981 — 1986
BA, History
Texas Christian University 1981 — 1986
BM, Music History & Literature minor Piano
QBE North America March 2014 - Present
QBE Financial Partner Services March 2013 - March 2014
Bank of America 2008 - March 2013
Countrywide - Balboa Insurance Group 2000 - 2008
Avco Financial Services 1995 - 1999
Pilkington Barnes-Hind 1991 - 1995
Bausch + Lomb 1989 - 1991
Harris RF Communications 1987 - 1989
Harris RF Communications 1984 - 1987
Skills
Databases, Data Modeling, Microsoft SQL Server, Database Design, SSIS, Data Warehousing, SDLC, SQL, T-SQL, ETL, Business Intelligence, Requirements Analysis, Software Project..., DB2, ERP
Education
University of California, Irvine
Master's degree, Computer Science
Rochester Institute of Technology
Master's degree, Software Development and Management
State University of New York College at Oswego
Bachelor's degree, Computer Science
QBE North America November 2013 - Present
QBE Financial Partner Services April 2013 - November 2013
QBE FIRST (previously known as Sterling National Corporation) June 2006 - April 2013
ZC Sterling Corporation April 2002 - June 2006
ZC Sterling Corporation March 2001 - April 2002
American Academy of Ophthalmology December 1998 - January 2000
American Academy of Ophthalmology March 1998 - December 1998
R.M. Fields International January 1990 - December 1997
Booz Allen Hamilton June 1988 - January 1990
Skills
Documentation, Requirements Analysis, Insurance, SDLC, Business Analysis, Reporting & Analysis, Staff Management, Software Quality..., Legal Research, Expense Budgeting, Capital Budgeting, Change Management, Management Reporting, Project Coordination, Management Consulting, New Business Development, Performance Management, Program Management, MS Project, Budgets, Software Documentation, Visio, Requirements Gathering, IT Management, Process Improvement, Management, Analysis, Cross-functional Team..., Business Process..., Leadership, Vendor Management, CRM, SharePoint, Risk Management, Project Portfolio..., Quality Assurance, Integration, Business Requirements, Project Management, Business Intelligence, Business Process, Software Project..., IT Strategy, PMO, Team Leadership, PMP
Education
University of Pennsylvania 1984 — 1988
BA, International Relations
QBE Financial Partner Services August 2000 - Present
Wells Fargo (formerly Norwest) 1977 - 2000
Norwest Mortgage 1977 - 2000
Skills
Mortgage Servicing, Underwriting, Sales, Loan Servicing, Mortgage Banking, Loans, Insurance, Relationship Management, Mortgage Lending, Call Centers, Banking, Strategic Planning, Strategy, Analysis, Loss Mitigation, Asset Management, Credit, Risk Management, Leadership, Loan Origination, Management, Call Center, Residential Mortgages, Property & Casualty..., Mergers & Acquisitions, Vendor Management, Marketing, Process Improvement, Executive Management, Financial Services, Financial Analysis, Finance, Business Analysis, Portfolio Management, Investments, Commercial Lending, Valuation, Employee Benefits, Business Process..., Default, Strategic Financial..., Coaching
Education
University of Minnesota - Carlson School of Management 1973 — 1977
Bachelor of Science (B.S.), Business Administration
QBE North America March 2014 - Present
QBE-Financial Partner Services June 2011 - March 2014
Comunity Health Systems April 2008 - June 2011
Unisource Worldwide Inc. December 2002 - February 2008
Georgia-Pacific August 1999 - December 2002
MARTA September 1998 - September 1999
McKesson May 1996 - September 1998
Skills
Data Center, Disaster Recovery, Servers, Unix, IT Operations, Storage Area Networks, Storage, Cisco Technologies, Information Technology, Infrastructure, Management, Networking
Education
Mercer University - Stetson School of Business and Economics 2006 — 2007
MBA, Business
Western Carolina University 1986 — 1991
BS, Information Systems
CP Kelco July 2014 - Present
QBE Financial Partner Services June 2010 - June 2014
Walt Disney World August 2009 - May 2010
UPS Supply Chain Solutions September 2005 - July 2009
verizon cre 2004 - 2006
Skills
SAP Data Services, SQL, Microsoft SQL Server, T-SQL, SQL Tuning, SQL Server Management..., Business Intelligence, Oracle, PL/SQL, DB2, Business Objects, SDLC, Data Analysis, Visio, Business Analysis
Education
Jawaharlal Nehru Technological University 1998 — 2002
Bachelor of Technology (B.Tech.), Electronics and Communications Engineering
QBE Financial Partner Services July 2013 - Present
QBE Financial Partner Services March 2013 - July 2013
QBE FIRST January 2011 - March 2013
Sterling National Corp. October 2009 - January 2011
ZC Sterling July 2008 - October 2009
VMC November 2007 - May 2008
Sitel October 2000 - November 2007
Clientlogic 2000 - 2005
Skills
Vendor Management, Call Center, Call Centers, Process Improvement, Business Analysis, Customer Experience, Customer Service, Performance Management, Change Management, CRM, Customer Satisfaction, Outsourcing, Training, Team Leadership, Business Process..., BPO
Education
Brigham Young University
Tower Hill Insurance Group September 2014 - Present
QBE Financial Partner Services June 2011 - January 2014
Balboa Insurance Group March 2010 - May 2011
Bank of America (Balboa) (General Fidelity) 2010 - 2011
Balboa Insurance Group June 2002 - March 2010
Peterson, Picker, Chow & Freisleben May 2001 - June 2002
Skills
Risk Management, Financial Risk, Auditing, Underwriting, Management, Litigation Management, Claims Management, Property & Casualty..., Claim, Reinsurance, Insurance, Fraud, Legal Liability, Commercial Insurance, General Insurance, Workers Compensation, Professional Liability, Casualty, Liability, Insurance Law, Casualty Insurance
Education
California Western School of Law 1989 — 1991
J.D., Law
Humboldt State University 1985 — 1989
BA, Political Science
QBE North America 2013 - 2015
QBE Financial Partner Services 2011 - 2013
Sterling National Corp. 2005 - 2011
Sterling National Corp. 2003 - 2005
ZC Sterling Corporation 1999 - 2003
Balboa Insurance Group / AVCO Financial Services 1991 - 1999
Skills
Process Improvement, Business Analysis, Requirements Analysis, Change Management, Forecasting, Financial Analysis, Project Management, Budgets, Management, Leadership, Performance Management, Team Building, SDLC, Finance, Analysis, Insurance, Software Development, Visio, Accounting, Business Process..., Requirements Gathering, Software Documentation, IT Management, Process Engineering, Mergers & Acquisitions, Business Intelligence, Business Process, Webi, IT Strategy, Cross-functional Team..., Program Management, Integration, Software Project..., Business Requirements, Vendor Management, Risk Management, PMO, Information Technology, Executive Management, Strategic Planning
Education
California State University-Long Beach
Bachelors of Science, Business Information Systems
North Carolina Department of Transportation - DMV Division November 2014 - Present
QBE Financial Partner Services January 2007 - May 2014
New York City Department of Design & Construction October 2004 - January 2007
Merritt & Harris, Inc. May 1991 - October 2004
Skills
Troubleshooting, Teamwork, Confidentiality, Customer Service, Direct Mail, Team Building, Photocopier, Software, Mail Sorting, Microsoft Excel, Microsoft Word, PowerPoint, Office Administration, Office Equipment
Education
Colorado Technical University 2014 — 2015
Associate's Degree, Business Administration and Management, General
John Adams High School 1984 — 1988
High School, High School/Secondary Diploma Programs