Quality Call Solutions

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Quality Call Solutions Employees

Employee
Years
Job
Industry
Nicole Beckstrand Nicole Beckstrand Albany, California Details
Nicole Beckstrand's Quality Call Solutions Experience 2002 - 2003
Job Systems engineer/admin
Industry Internet
Experience
Innovative Interfaces  November 2012 - April 2015
LMi.net  2007 - December 2012
Quality Call Solutions   2002 - 2003
TEKsystems  2000 - 2001
Berlex Biosciences  2000 - 2001
Adhost Internet  1998 - 1999
Wolfe   1998 - 1998
Wolfe   1998 - 1998
New Horizons Computer Learning Centers  1997 - 1998

Skills
System Administration, Technical Support, XP, Troubleshooting, Windows 7, Windows, Unix, Linux, Perl, Web Development, PHP, HTML, Servers, DNS, VMware, Windows Server, Disaster Recovery, Virtualization, TCP/IP, Network Administration, Help Desk Support, Database Administration, MySQL, Cloud Computing, Apache, SQL, OS X

Education
Berkeley Community College   2009 — 2010
4.0

Ohlone College   2005 — 2005
4.0

Diablo Valley College   2000 — 2000
CIS, 4.0

Richard D. Sheehan Richard D. Sheehan Greater Chicago Area Details
Richard D. Sheehan's Quality Call Solutions Experience March 1998 - May 1999
Job Experienced IVR and EDI Project Implementation Professional
Industry Computer Software
Experience
Business & Career Services, Inc. - Illinois workNet   January 2012 - Present
TEKsystems  August 2012 - January 2013
Accuvoice Inc.   May 1999 - January 2012
Quality Call Solutions   March 1998 - May 1999
Philips Lighting - Advance Transformer   February 1995 - March 1998
Colonial Healthcare Supply   December 1992 - February 1995
Service Aviation   1985 - 1995
Service Aviation   1985 - 1995
Integral  April 1991 - August 1992
North Shore University Health System  February 1989 - April 1991

Skills
Software Project..., Analysis, User Interface Design, Software Quality..., Testing, Documentation, Problem Analysis, Software Training, Technical Presentations, IVR, NLSR, CTI, EDI, X12, EDIFACT, Manufacturing, Distribution, Healthcare, Insurance, Telecommunications, Non-profits, Government, Transportation, Microsoft Office, Outlook Express, Visio, MS Project, PowerPoint, Excel, Access, COBOL, IBM Assembler, RPG II, Microsoft Excel, Hands-on Training, Avaya, Software Documentation, Project Management, Process Improvement, Integration, Quality Assurance, Team Building, Leadership, Call Centers, Project Planning, Program Management, Team Leadership, SharePoint, Human Resources, Networking

Education
Loyola University of Chicago
Business Administration

Northeastern Illinois University
Liberal Arts

Notre Dame HS, Niles Illinois

Oakton Community College
Computer Science

Michele Remsing Michele Remsing San Francisco Bay Area Details
Michele Remsing's Quality Call Solutions Experience January 1997 - September 2000
Job Senior Director at Genesys
Industry Telecommunications
Experience
Genesys  July 2013 - Present
Genesys  August 2012 - Present
Genesys  June 2009 - August 2012
Genesys  October 2008 - November 2009
Genesys  February 2007 - September 2008
Genesys  February 2003 - February 2007
Genesys  September 2000 - February 2003
Quality Call Solutions   January 1997 - September 2000
Household Credit Services, Inc. USA   August 1992 - September 1996
Wells Fargo  June 1991 - May 1992

Skills
IVR, Program Management, CTI, Genesys, Enterprise Software, Contact Centers, Integration, Cloud Computing, CRM, Cross-functional Team...

Education
California Polytechnic State University-San Luis Obispo   1986 — 1991
BS

Juliet Nail Juliet Nail Greater Minneapolis-St. Paul Area Details
Juliet Nail's Quality Call Solutions Experience May 1997 - June 1999
Job Blue Republican Minnesota Chair
Industry Civic & Social Organization
Experience
Blue Republican Minnesota   December 2013 - Present
Various  September 2006 - Present
BenSwann.com   January 2014 - August 2014
JAGTV   May 2013 - September 2013
AOL  June 2000 - October 2001
audiohighway.com   June 1999 - July 2000
Quality Call Solutions   May 1997 - June 1999
Performance  December 1995 - March 1997

Skills
Project Management, Cross-functional Team..., Foreign Languages, Language Teaching, Translation, Vendor Management, Fitness Training, Sound Editing, Localization, Speech Technology, Non-profits, Internet, Content Production, Media Production, Community Organizing, Community Engagement, Grassroots Lobbying, Content Management, Volunteer Management, Community Outreach, Management, Fundraising, Leadership, Nonprofits, Multimedia, Social Media, Public Speaking, Voice Over, Customer Service, Editing

Education
San Jose State University
Bachelor’s Degree, Linguistics

Kris Gutta Kris Gutta San Francisco Bay Area Details
Kris Gutta's Quality Call Solutions Experience December 2000 - April 2005
Job Engineering Manager at Twilio Inc.
Industry Telecommunications
Experience
Twilio Inc.  September 2015 - Present
LiveVox  April 2005 - August 2015
Quality Call Solutions   December 2000 - April 2005

Skills
SaaS, Cloud Computing, IVR, Scalability, VoIP, SIP, Enterprise Software, Software Development, Agile Methodologies, Troubleshooting, Telephony, Perl, Software Engineering, Unix, Telecommunications, TCP/IP, Web Applications, Enterprise Architecture, Scrum, Call Centers, Linux, Java, Integration, PaaS, Java Enterprise Edition, Salesforce.com, SQL, Quality Center, Cloud Applications, Databases, Data Center, Amazon Web Services..., JavaScript, Software Project..., Web 2.0, Call Center Architecture, VXML, Speech Recognition, XML, Unified Communications, Sales Engineering, Web Services, Database, ACD, Call Control, Cloud Storage, Hybrid Cloud, Product Management, Management

Education
College of DuPage   1999 — 2000
English

Acharya Nagarjuna University   1996 — 1999
Bachelor's Degree, Computers, Statisitics, Math

Samatha Sajja Samatha Sajja San Francisco Bay Area Details
Samatha Sajja's Quality Call Solutions Experience February 1999 - October 2000
Job Software Engineer at Walmart eCommerce
Industry Computer Software
Experience
Walmart eCommerce  January 2015 - Present
Vendavo  July 2010 - January 2015
Callidus Software  March 2005 - February 2010
NUASIS Corporation   November 2000 - March 2005
Quality Call Solutions   February 1999 - October 2000

Skills
Java, Flex, UI, Swing, ActionScript, J2EE, Agile, SaaS, Java Enterprise Edition, Grails, Groovy, Agile Methodologies

Education
Sri Krishnadevaraya University   1995 — 1998
Master's

Nagarjuna University   1992 — 1995
Bachelor's

Bhaskar Narayanakere Bhaskar Narayanakere San Francisco Bay Area Details
Bhaskar Narayanakere's Quality Call Solutions Experience 2000 - 2005
Job Principal at eLoyalty Corp
Industry Computer Software
Experience
eLoyalty - a subsidiary of TeleTech   2011 - Present
eLoyalty Corp   October 2005 - Present
HSBC  2004 - 2005
Quality Call Solutions (QCS)   2000 - 2005
Quality Call Solutions   2000 - 2005
Cap Gemini Ernst and Young  1999 - 2000

Skills
Visual Basic, Web Services, CTI, IVR, Telephony, Cisco, CVP, Nuance, Speech Recognition, Integration, Java, Application Development

Education
Bangalore University   1983 — 1988

Robert Waltman Robert Waltman Orlando, Florida Area Details
Robert Waltman's Quality Call Solutions Experience September 1995 - September 1998
Job Technical Manager at Rosetta
Industry Computer Software
Experience
Rosetta  August 2010 - Present
Pedigree Technologies  October 2008 - May 2010
Wyndham Vacation Ownership  August 2003 - October 2008
Robert Bruce Corporation   October 1998 - July 2003
Quality Call Solutions   September 1995 - September 1998
MicroAutomation  January 1992 - September 1995
Icarus, Inc   September 1990 - September 1991
IBM  August 1985 - August 1990

Skills
Web Services, Hibernate, SOA, Java Enterprise Edition, Software Development, EJB, Websphere, Eclipse, Struts, JMS, SDLC, WebSphere

Education
University of Southern California   1982 — 1985
MS, Applied Mathematics

University of Iowa   1978 — 1982
BA, Mathematics

Helen Fong Helen Fong San Francisco Bay Area Details
Helen Fong's Quality Call Solutions Experience March 2000 - November 2007
Job Help Desk Manager at Complete Genomics Inc.
Industry Information Technology and Services
Experience
Complete Genomics Inc.  January 2013 - Present
Complete Genomics Inc.  January 2012 - January 2013
Complete Genomics Inc.  January 2011 - December 2011
Complete Genomics Inc  April 2008 - January 2011
CompuCom - (On-site at Intel Corp)   November 2007 - April 2008
Quality Call Solutions   March 2000 - November 2007

Skills
Windows Server, Troubleshooting, System Administration, Technical Support, Windows, Linux, Operating Systems, Visio, BMC Remedy, Active Directory, PC Anywhere, Software Deployment, DNA sequencing, DNS, Data Center, Distributed Systems, IT Operations

Education
San Francisco State University   1994 — 1999
BA, Broadcast and Electronic Communication

Iftikhar Naghmi Iftikhar Naghmi Austin, Texas Area Details
Iftikhar Naghmi's Quality Call Solutions Experience 1998 - 2001
Job Systems Programmer at Austin Community College
Industry Computer Software
Experience
Austin Community College  December 2001 - Present
Quality Call Solutions   1998 - 2001
QCS  1997 - 1998
Bull Information Systems  1988 - 1996

Skills
Unix, Enterprise Software, AIX, Integration, Servers, TSM, TCP/IP, SDLC, Websphere, Sun, Disaster Recovery

Education
NED University of Engineering and Technology   1983 — 1988
BS, Electronics Engineering

Mohammad Imaduddin Mohammad Imaduddin San Francisco Bay Area Details
Mohammad Imaduddin's Quality Call Solutions Experience March 2000 - December 2000
Job Integration Support Analyst at Workday
Industry Information Technology and Services
Experience
Workday  December 2014 - Present
Symantec  March 2010 - Present
BDNA Corporation  April 2006 - May 2009
Applied Biosystems  November 2001 - March 2006
Narus Inc  December 2000 - August 2001
Quality Call Solutions   March 2000 - December 2000
Space Systems Loral  August 1997 - March 2000
Fry's Electronics Corporate Headquarters   June 1996 - August 1997

Skills
Cloud Computing, Enterprise Software, Integration, Unix, SaaS, Security, Testing, Professional Services, Servers, Software Development, Networking

Education
University of Arkansas   1992 — 1996
BS, Civil Engineering

Christyn Booth Christyn Booth San Francisco Bay Area Details
Christyn Booth's Quality Call Solutions Experience 1999 - 2001
Job Senior Software Engineer at TiVo
Industry Computer Software
Experience
TiVo  2011 - Present
Quality Call Solutions   1999 - 2001

Skills
Software Engineering, Software Design, Object Oriented Design, Scrum, Agile Methodologies, Software Development, C++, Programming, OOP, Embedded Software, Perl, Perforce, C, Unix, CVS, Multithreading, Distributed Systems, SQLite, Object Oriented Software, SQL, XML, Shell Scripting, MySQL, JSON, HTML, Linux, Eclipse, User Interface, Databases, Software Project..., Embedded Linux, Bash, Integration, Embedded Systems, Set Top Box, UML, Technical Leadership, Design Patterns, Java, Agile Project Management, Git, Oracle, JIRA, Debugging, REST, Web Applications, Unix Shell Scripting

Education
Stanford University   2008 — 2012
Bachelor of Science (BS), Computer Science

Emil Mathews Emil Mathews San Francisco Bay Area Details
Emil Mathews's Quality Call Solutions Experience 2001 - 2004
Job Sr. Operations Engineer at Nest Labs
Industry Internet
Experience
Nest Labs  August 2012 - Present
OnLive  February 2010 - August 2012
Microsoft  November 2008 - February 2010
Tellme Networks  March 2004 - November 2008
Quality Call Solutions   2001 - 2004
Medem  2000 - 2001

Skills
Unix, MySQL, Ruby on Rails, System Administration, System Architecture, Puppet, Cloud Computing, JavaScript, jQuery, Perl, PHP, SQL, Scalability, Amazon Web Services..., Networking, Ruby, Cassandra, Amazon RDS, Amazon EC2

Education
San Francisco State University   1997 — 1999
Bachelor of Science (BS), Kinesiology and Exercise Science

San Diego State University-California State University   1994 — 1996
Biology, General

Yim Hung (Robert) Leung Yim Hung (Robert) Leung Hayward, California Details
Yim Hung (Robert) Leung's Quality Call Solutions Experience March 1995 - November 2007
Job Software Engineer at ETrade Finance
Industry Financial Services
Experience
ETrade Finance   November 2007 - Present
ING  April 2008 - December 2011
Quality Call Solutions   March 1995 - November 2007

Skills
Software Development, IVR, Voice XML, C/C++, Core Java, Linux/FreeBSD

Education
California State University, Fresno
Bachelor of Science (BS), Electrical Engineering

California State University, Fresno
Master of Science (MS), Computer Science