Quality Resources
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Quality Resources Employees
First Financial Network January 2015 - Present
IControl Energy March 2013 - January 2015
Quality Resources July 2012 - January 2015
Appliance Direct December 2004 - February 2008
Rent-A-Center August 2003 - September 2006
Skills
Customer Service, Customer Retention, Sales, Networking, Energy, Telemarketing, Cable Television, Internet, Energy Efficiency, Cold Calling, Time Management, Business Development, Business, Strategy, Strategic Planning, Direct Sales, Training, Account Management, Negotiation, New Business Development, Management, Marketing, Marketing Strategy
Education
Santa Fe College 2008 — 2011
St Johns River Community College 2002 — 2003
High School Diploma
SUNY New Paltz January 2013 - September 2014
Sheridan House, Inc. July 2009 - December 2012
The LOFT Gay and Lesbian Community Center 2011 - 2012
State University of New York Westchester Community College January 2010 - June 2010
Columbia University, College of Physicians and Surgeons March 2007 - September 2008
Pearson Education May 1996 - February 2007
Quality Resources May 1993 - May 1996
Oceana Publications 1992 - 1993
Breakthrough Publications 1990 - 1993
Skills
Proofreading, Website Development, Publishing, Editing, Social Media, Publications, Editorial, Books, Marketing, Photography, Nonprofits, Fundraising, Journalism, Content Development, Copywriting, Content Management, Email Marketing, Digital Media, Copy Editing, Press Releases, Newsletters, Creative Direction, Web Content, CMS, Online Publishing
Education
College of Westchester 2008 — 2009
Certificate, Multimedia Technologies
Iona College 1981 — 1985
Bachelors, Communications
Sterling Payment Technologies August 2011 - Present
Sterling Payment Technologies August 2011 - Present
jon@lighstation.net 2012 - 2012
Electronic Merchant Systems September 2010 - July 2011
Electronic Merchant Systems August 2010 - July 2011
Sterling Payment Technologies 2011 - 2011
Quality Resources October 2009 - April 2010
CANTEEN VENDING SERVICES March 2006 - October 2009
Compass Group North America January 2007 - September 2008
OASIS REFRESHMENTS March 2004 - March 2006
Skills
Microsoft Office, Customer Service, Customer Relations, Account Management, Sales Management, PowerPoint, Salesforce.com, Word, Team Building, Outlook, Excel, Public Speaking, Consultative Selling, Team Leadership, Management, Time Management, Selling, Microsoft Excel, Retail, Marketing, Sales, Social Media Marketing, Leadership, Advertising, Training, Marketing Strategy, New Business Development, Strategic Planning, Microsoft Word, Business Development, Social Networking, Social Media, Call Centers
Education
Kent State University 1969 — 1974
Kent State University 1969 — 1970
grade school, middle school, and high school in Ohio graduated Beaver
H.S
Rona Consulting Group January 2015 - Present
The Productivity Group March 2010 - December 2014
Maura May Literary Services January 2010 - December 2014
Productivity Press / CRC Press / Taylor & Francis August 2007 - January 2010
Productivity Press March 2002 - July 2007
Productivity Inc. June 1999 - March 2002
Quality Resources May 1993 - May 1999
Quality Resources March 1989 - May 1993
Skills
Change Management, Publishing, Process Improvement, Content Development, Online Publishing, Publications, Books, Management Consulting, Management, Manufacturing, Lean Manufacturing, Academic Publishing, Continuous Improvement, Kaizen, Newsletters, Business Process..., Editorial, Editing, Supply Chain Management, Six Sigma, Leadership Development, 5S, Manufacturing..., Strategic Planning, Lean Thinking, Quality Management, Published Author, Operational Excellence, Program Management, Toyota Production System, Content Management, Strategy, Journals, Ebooks, Content Strategy, Ghostwriting, Process Engineering, Copy Editing, Training, Organizational...
Education
Yale University 1977 — 1981
B.A., Music, English
Boston University
Graduate studies in musicology
MedSource Travelers August 2001 - Present
Quality Resources June 1994 - Present
HCA Largo Medical Center Hospital June 1991 - June 1994
Clearwater Community Hospital June 1988 - June 1991
Air University / CCAF December 1983 - December 1987
Skills
Performance Motivation, Healthcare, Sales&Marketing, Hospitals, Clinical Research, Nursing, Medicine, Leadership, Surgery, Strategy, Acute Care, Rehabilitation, Customer Service, Recruiting, Contract Recruitment, Negotiation, Strategic Planning, Public Speaking, Philosophy
Education
St. Petersburg College 1988 — 1991
AAS, Emergency Medicine/Nursing
Community College of the Air Force/ Air University 1983 — 1987
Health Sciences, Combat/Emergency/Medicine
Best Lawyers 2014 - Present
BrickTop's Restaurant September 2007 - June 2014
Quality Resources July 2006 - September 2007
Eckerd College 2002 - 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Creative Writing
Education
Eckerd College 2002 — 2006
Bachelor's Degree, Creative Writing, Literature
The Community School of Naples 1998 — 2002
Menna Development and Management July 2012 - Present
Quality Resources February 2010 - July 2014
Bright House Networks June 2005 - November 2007
Skills
CompTIA A+ Certification, CompTIA Network+..., MCITP, Windows XP Pro, Windows Server 2003, Windows 7, Windows 8, Windows Server 2008, Windows Vista, Mac OS X, Linux, Active Directory, Microsoft Exchange, LAN-WAN, Dell PowerEdge Servers, Dell Workstations, Dell Switches, Cisco Routers, Cisco Servers, HP Proliant, HP Server Hardware, Laptops, iPad, PC, Mac, Microsoft Office, VoIP, Customer Service, Help Desk Support, Technical Support, Wireless Networking, Wireless Security, Wireless Routers, CCNA, Windows Server 2012, Windows Server, Management, Troubleshooting
Education
ITT Technical Institute-Tampa 2004 — 2007
Bachelor of Science (B.S.), Computer and Information Systems Security, 3.5 GPA
Palm Harbor University High School 1997 — 2000
High School Diploma, N/A
Quality Resources Creative DirectorQuality ResourcesApril 2010 - Present
African American Adoption Agency 2001 - 2003
Skills
Social Media, Copywriting, Books, Advertising, Recipes
Education
University of Cape Town 1995 — 1996
Citibank September 2014 - February 2015
SiriusXM Satellite Radio May 2011 - June 2014
CME LLC April 2008 - December 2011
Windhover Information, Inc January 2006 - March 2008
Lawrence Erlbaum Associates, Inc June 2001 - January 2006
Enterprise Engineering, Inc January 1998 - May 2001
Quality Resources October 1993 - December 1997
Skills
Social Media Marketing, Strategic Planning, Cross-functional Team..., Quantitative Analysis, Problem Solving, Marketing Strategy, Integrated Marketing, Advertising, Quantitative Analytics, Marketing, Email Marketing, Project Management
Education
Jacksonville University
B.S., Marketing / Management
State University of New York at Buffalo - School of Business
Marketing/Management
University of California Press Manufacturing ManagerPearson EducationJuly 2002 - June 2007
McGraw-Hill Higher Education December 1997 - July 2002
Jossey Bass Publishers July 1994 - December 1997
Quality Resources June 1990 - August 1993
Skills
Publishing
Education
Hampshire College 1983 — 1985
BA, Medical Illustration
Purdue University 1977 — 1979
AAS, Veterinary Technology
Atlanta Wholesale Wine September 2012 - Present
Marlow's Tavern July 2009 - September 2012
Aqua Blue Restaurant & Bar June 2005 - July 2009
Quality Resources December 2003 - May 2005
Skills
Food & Beverage, Hospitality, Hospitality Management, Restaurants, Hotels, Hospitality Industry, Restaurant Management, Menu Development, Catering, Banquets, Micros, Fine Dining, Pre-opening, Food, Training
Education
Florida State University 1995 — 1999
Bachelor, International Affairs
John Wiley and Sons March 2011 - November 2013
John Wiley and Sons May 2004 - March 2011
John Wiley and Sons May 2001 - May 2004
John Wiley and Sons August 1999 - May 2001
John Wiley and Sons January 1998 - August 1999
John Wiley and Sons September 1996 - January 1998
Quality Resources May 1995 - August 1996
Skills
Publishing, Online Publishing, Academic Publishing, Publications, Books, Content Development, Ebooks, Content Management, Journals, Content Strategy, Social Media, Proofreading, Adobe Acrobat, Leadership, Advertising, Web Content, Editing
Education
City University of New York-Hunter College
BA, Psychology
New York University School of Continuing
Coursework completed in PMP certification
Jones Lang LaSalle July 2010 - Present
Quality Resources January 2007 - July 2010
Solutia, Inc September 1997 - December 2006
Skills
Facilities Management, Occupational Health, Environmental..., EHS, Industrial Hygiene, Construction Safety, Environmental Awareness
Education
Southeast Missouri State University 1979 — 1981
Bachelor of Applied Science (B.A.Sc.), Zoology
Southern Illinois University, Edwardsville
Masters of Science, Environmental Studies
Gem&I 2003 - Present
Olympic Counseling 1996 - 1998
InSight Associates 1991 - 1998
Quality Resources 1994 - 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, English, Windows, Photoshop, Bookkeeping, Customer Service, Community Outreach, Hospitality, iPhone, Keyboards, Leadership, Newsletters, Office Management, Problem Solving, Publishing, QuickBooks, Creative Writing, Mac OS X, Yoga, Youth Work, Insurance
Education
Wenatchee Valley College 2002 — 2006
Certified Chemical Dependency Counselor, Chemical Dependency
University of Washington 1966 — 1967
Eastern Washington University
Chemical Dependency