Quintus Company
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Quintus Employees
Maple Hurst Builders January 2010 - September 2013
Avaya July 2002 - January 2010
Avaya June 2001 - June 2002
Quintus July 2000 - May 2001
Cambridge Technology Partners December 1999 - June 2000
IBM Global Services July 1996 - November 1999
Early, Cloud & Company, Inc. June 1995 - June 1996
Early, Cloud & Company September 1993 - May 1995
Skills
Professional Services, CRM, Product Management, Program Management, Project Management, Pre-sales, Management, Call Centers, Vendor Management, SaaS, Unified Communications, Enterprise Software, Telecommunications, Integration, Solution Architecture, Strategy, Cloud Computing, SDLC, Channel Partners, Telephony, CTI, SQL, Microsoft Excel, Microsoft Word, WordPress, HTML, PowerPoint, Microsoft Project, Real Estate Development, LEED, Construction, Commercial Leasing, Construction Management, Consulting, Scrum
Education
Bryant University 1992 — 1995
Bachelor of Science (BS), Business Management
Northeastern University 1991 — 1992
SmartZip Analytics 2011 - Present
SmartZip Analytics January 2013 - Present
SmartZip Analytics November 2009 - 2011
SimplifyEm Property Management September 2007 - November 2009
Visa February 2009 - April 2009
Avaya 2001 - December 2007
Quintus 1999 - 2001
Acuity/iChat 1998 - 1999
Skills
Product Management, Product Marketing, SaaS, Enterprise Software, Marketing, Digital Marketing, Software Engineering, Team Leadership, Lead Generation, Agile Methodologies, Cross-functional Team..., Product Strategy, User Experience, Operations, Business Strategy, Client Services, Pricing, Contract Negotiation, Demand Generation, Direct Marketing, Advertising, Software Development, XML, Business Development, Strategy, Java Enterprise Edition, Cloud Computing, Ruby on Rails, CRM, Analytics, Product Development, Entrepreneurship, Leadership, Online Advertising, Management, Mobile Devices, Strategic Partnerships, Go-to-market Strategy, Mobile Applications, Start-ups, Sales Operations
Education
University of California, Berkeley - Walter A. Haas School of Business 2008 — 2011
MBA
Texas A&M University 1996 — 1998
MS
University of Pune 1992 — 1996
BS
Altocloud January 2014 - May 2015
Independent March 2013 - December 2013
Avaya 2011 - March 2013
Avaya 2009 - 2011
Avaya 2007 - 2009
Avaya 2001 - 2007
Quintus 1984 - 2001
University of Edinburgh 1978 - 1983
Skills
Marketing Communications, Public Speaking, Unified Communications, Contact Centers, Avaya, Telecommunications, VoIP, Telephony, Channel, Product Management, Product Marketing, Call Centers, Professional Services, SaaS, CRM, Management, Video Collaboration, Thought Leadership, Pre-sales, Integration, Cloud Computing, Cross-functional Team..., Software Development, Sales Enablement, Competitive Analysis, Messaging, Start-ups, Leadership, Integrated Marketing, Strategic Partnerships, Mobile Devices, Demand Generation, Analyst Relations, Business Alliances, Channel Partners, Solution Selling, IVR, Managed Services, SIP, Multi-channel Marketing, Video Conferencing, Sales Engineering, Partner Management, Wireless, Positioning, Technology Evangelist, Salesforce.com, Collaboration Solutions, Strategy, Enterprise Software
Education
University of Durham
BA, Philosophy
Simon Langton Grammar School for Boys
UK High School A+S Levels, Math and Physics
Think Big, a Teradata Company August 2013 - Present
Revel Touch/Tocata Mobile September 2012 - August 2013
Baynote June 2011 - May 2012
Yahoo! September 2008 - June 2011
Trade & Export Finance Online January 2005 - December 2006
Financial Analysis Technology Licensing 1995 - 2006
ergy.com 1999 - 2001
Electronic Movie Guide, Inc. 1991 - 1993
Quintus 1984 - 1988
Skills
Hadoop, Hive, Machine Learning, Databases, Analytics, Algorithms, Data Science, Data Mining, Text Mining, Java, C++, SQL, Prolog, Apache Pig, Agile Methodologies, MapReduce, Perl, Software Development, Distributed Systems, Linux, Ruby on Rails, Scalability, HBase, Big Data, Artificial Intelligence, Expert Systems, Recommender Systems, Natural Language..., Compilers, Cloud Computing, Python, Ruby, REST, Search Algorithms, MySQL, Software Engineering, Information Retrieval, NoSQL, saas, Engineering Management, Large Scale Systems, Solr, Software Design, Predictive Analytics, E-commerce, Open Source, SaaS, Subversion, Amazon Web Services..., Bash
Education
Massachusetts Institute of Technology 1976 — 1982
Ph.D., computer science
Massachusetts Institute of Technology 1971 — 1975
B.Sc., Mathematics
Massachusetts Institute of Technology 1971 — 1975
B.Sc., Electrical Engineering
Thermo Fisher Scientific May 2014 - Present
Advanced Solutions International, Inc. November 2012 - May 2014
Charles Schwab October 2010 - November 2012
Farm Credit Bank of Texas February 2008 - October 2010
Farm Credit Bank of Texas March 2001 - January 2008
Quintus April 2000 - December 2000
Nethrom January 1998 - March 2000
Skills
Software Development, SOA, SDLC, Scrum, Agile Methodologies, SQL, Web Services, .NET, C#, Microsoft SQL Server, Software Design, Databases, Enterprise Architecture, Requirements Analysis, ASP.NET, XML, Software Engineering, Web Applications, Visual Studio, Software Project..., SharePoint, AJAX, Architecture, ASP.NET MVC, AngularJS, HTML 5, JavaScript, Real-time Web, NoSQL, MVC Architecture, REST, Lucene, Search, Identity Management, Windows Azure, Entity Framework, Elmah, AppFabric, OData, Async, TPL, SOLID principles, WCF, jQuery, Software Architectural...
Education
The University of Texas at Austin 2006 — 2007
MS, Software Engineering
1992 — 1997
BS, Computer Science
Big data conference
Big data conference
Workday May 2013 - Present
Opera Solutions May 2012 - May 2013
SAP January 2005 - May 2012
SAP September 2003 - January 2005
SAP September 2001 - September 2003
Avaya Communications January 2000 - January 2001
Quintus January 1999 - January 2000
Skills
Lead Generation, Sales Enablement, Go-to-market Strategy, Business Development, Marketing Strategy, Strategic Partnerships, Multi-channel Marketing, CRM, Demand Generation, Strategy
Education
UC Davis 1987 — 1992
Bachelor's degree, Political Science and Government
Microsoft September 2005 - Present
Xerox Corporation September 2003 - September 2005
Vision Management Consulting January 2000 - September 2003
Concur Technologies 1999 - 2000
Quintus 1996 - 1999
Sybase 1994 - 1996
Data Design and Associates 1990 - 1994
McKesson May 1986 - June 1990
Skills
Enterprise Software, Business Development, Strategic Partnerships, Strategy, Cross-functional Team..., Leadership, Management, Solution Selling, CRM, Sales, SaaS, Management Consulting, Cloud Computing, Strategic Planning, Sales Operations, Healthcare, Business Intelligence, Program Management, Diversity & Inclusion, ERP, Thought Leadership, Healthcare Information..., Big Data, Data Center, Storage Solutions, IaaS, Analytics, Windows Azure, Office 365, Enterprise Mobility, Consulting
Education
Saint Mary's College of California
Master of Business Administration (MBA), Economics
California State University-Sacramento
B.S. Business Administration, Managment Information Systems
Stella & Dot February 2014 - Present
Massive Scale Consulting July 2012 - Present
Mindjet October 2012 - October 2013
Zuora, Inc. June 2011 - July 2012
Kabam December 2010 - May 2011
Cafepress.com December 2006 - December 2010
Microsoft April 2005 - December 2006
eBay February 2004 - March 2005
Avaya April 2001 - February 2004
Quintus September 2000 - July 2001
Skills
Cloud Computing, Security, Project Management, Integration, Change Management, Business Strategy, Leadership, E-commerce, SaaS, EAI, SOA, Strategic Planning, EDI, IT Strategy, Infrastructure, Critical Infrastructure, Network Architecture, Data Center, Internet Services, Business Process..., Business Process..., ITIL, CMDB, Standards Compliance, Regulatory Requirements, High Performance..., Large Scale Systems, Scalability, Scalable Web..., Business Continuity, Disaster Recovery, Load Balancing, Network Load Balancing, Public Speaking, Persuasive Presentations, Outstanding..., Helping Clients Succeed, Linux, Open Source, Windows, Contract Management, B2B, Vendor Management, Enterprise Software, Start-ups, Architecture, Team Management, Strategy, Team Building, CRM
Education
State University of New York Empire State College
B.S., Business Management, emphasis in IS
GSN Digital June 2008 - Present
Avaya March 1998 - May 2008
Quintus March 1997 - May 2000
US Army Natick Soldier Research, Development, and Engineering Center 1995 - 1998
Skills
Analysis, Quality Assurance, Team Leadership, Call Centers, Management, Software Quality..., Agile Methodologies, Leadership, VoIP, Creative Direction, Scrum, SIP, Testing, Unix
Education
Fitchburg State College
Bachelor's degree in Computer Information Systems
Massachusetts Bay Community College
Associate of Science (AS), Business Administration and Management, General
Thomson-West September 2002 - June 2011
Thomson Legal & Regulatory 1996 - June 2011
thomson west 2001 - 2002
Quintus 2000 - 2001
thomson west 1996 - 2001
Education
University of Illinois at Urbana-Champaign
Orasi Marketing LLC February 2014 - Present
EMC September 2013 - February 2014
Avaya October 2010 - September 2013
Avaya August 2005 - October 2010
Avaya April 2001 - August 2005
Quintus February 1998 - April 2001
Clarify August 1996 - February 1998
DSC Communications April 1995 - August 1996
Ameritech June 1986 - July 1994
Skills
Product Strategies, Strategic Business..., Product Marketing and..., Greenfield Operations, Vertical Markets, Product and Solutions..., Market Segmentation, Corporate Messaging, Global Events and..., Team Building and..., Corporate Spokesperson, Launches, Strategic Planning, Segmentation, Corporate Communications, Vertical Marketing, Product Marketing, Spokesperson, Go-to-market Strategy, CRM, Unified Communications, VoIP, Strategic Partnerships, Telecommunications, SaaS, Mobile Devices, Product Management, Marketing Communications, Enterprise Software, Global Marketing, Solution Selling, Professional Services, Cloud Computing
Education
DePaul University 1991 — 1994
Master of Business Administration (M.B.A.)
University of Illinois at Urbana-Champaign 1982 — 1986
Bachelor of Science (B.S.), Engineering
Arrow S3 August 2014 - Present
Avaya January 2013 - May 2014
Avaya January 2012 - January 2013
Avaya January 2011 - January 2013
Avaya September 2006 - January 2011
Avaya October 2002 - August 2006
Avaya April 2001 - August 2002
Quintus December 1999 - April 2001
Acuity December 1998 - December 1999
CAE Plus March 1998 - December 1998
Skills
Product Management, Product Life Cycle..., Product Development, Avaya, Unified Communications, New Product Introduction, Contact Centers, Troubleshooting, Product Lifecycle..., Telecommunications, Beta Management, CRM, Call Centers, Managed Services, Program Management, Telephony, Go-to-market Strategy, Strategy, Professional Services, Start-ups, Solution Architecture, Mobile Devices, IP, SaaS, Wireless, VoIP, Software Development, Cloud Computing, Agile Methodologies, SIP, Enterprise Software
Education
The University of Texas at Austin 1991 — 1993
MS, Computer Engineering
The University of Texas at Austin 1988 — 1991
BS, Electrical Engineering
Zendesk March 2014 - Present
Zendesk August 2013 - February 2014
ProQuest Information and Learning September 2008 - December 2012
Yahoo! Inc. December 2004 - October 2007
Sun Microsystems, Inc December 1999 - December 2004
Sun Microsystems, Inc January 1996 - November 1999
Sybase Inc. 1994 - 1996
Quintus 1990 - 1994
Quintus 1985 - 1990
University of Edinburgh 1979 - 1984
Skills
Search, Solr, Lucene, Java, Database, Distributed Systems, Perl, Prolog, Logic Programming, Databases, Java Enterprise Edition, Software Engineering, SQL, Machine Learning, Big Data, Scala, Scalability, Git, REST, Software Development, Cloud Computing, Agile Methodologies, Linux, Unix, Scrum, SaaS
Education
Manchester University 1978 — 1980
Ph.D., Computer Science
Loughborough University 1976 — 1978
MSc, Computer Science
The University of Western Australia 1971 — 1973
BA, Mathematics
DHL Global Mail July 2012 - Present
DHL Global Mail March 2010 - July 2012
True Carolina Realty, LLC January 2009 - August 2009
DHL 2007 - 2008
DHL Express 2005 - 2007
DHL Express 2003 - 2005
True Colorado Realty 2001 - 2002
Quintus 2000 - 2000
Edify 1997 - 1999
DHL 1996 - 1997
Skills
Operations Management, Transportation, Logistics, Process Improvement, Supply Chain, New Business Development, Supply Chain Management, Leadership, CRM, Cross-functional Team..., Project Management, Training, Logistics Management, Six Sigma, Management, Team Leadership, Team Management, Account Management, Integration, Business Analysis, Program Management, Sales, Sales Operations, Business Process..., Quality Assurance, Business Development, Vendor Management, Sales Management, 3PL, Change Management, Customer Service, Forecasting, Outsourcing, Project Planning, Team Building
Education
University of Phoenix
BS, Business Administration
IBM March 2009 - Present
IBM August 1998 - March 2009
IBM February 1997 - August 1998
Quintus December 1996 - December 1997
Zacson Corporation 1993 - 1995
Skills
Channel Strategy, Business Analysis, Marketing Strategy, Competitive Analysis, Data Analysis, Database Marketing, Information Technology, Cloud Computing, Mid-Market, Managed Services, Business Alliances, Management, Segmentation, Integrated Marketing, Business Development, Go-to-market Strategy, Sales Enablement, Product Marketing, Cross-functional Team..., Market Analysis, Market Research, B2B Marketing, CRM, Analytics, Business Intelligence, Strategy, Partner Management, SaaS, Web Marketing, Analysis, Demand Generation, Marketing, Marketing Management, Business Strategy, Market Intelligence, Strategic Partnerships, Multi-channel Marketing, Salesforce.com, Enterprise Software, Channel Partners, Marketing Automation
Education
Oakland University 1975 — 1980
BA, Sociology
Harvey Mudd College July 1991 - Present
The Aerospace Corporation 2006 - Present
The Jet Propulsion Laboratory 2001 - October 2012
University of California, Davis September 1989 - June 1991
Quintus July 1986 - September 1989
University of Utah July 1976 - July 1986
Princeton University July 1970 - July 1976
Skills
Neural Networks, Computer Science, C++, C, Java, Software Development, Linux, Programming, Mathematics, Software Engineering, Algorithms, Matlab, SQL, HTML, Research, Machine Learning, Unix, AJAX, Teaching, Music Theory, Music Education, music, Parallel Programming, Parallel Computing, Logic Programming, Mathematical Logic, Improvisation, impro-visor, Prolog, Scheme, functional programming, Formal Verification, formal methods, Model Checking, spacecraft programming, NetBeans, Software Design, Music, Databases, Distributed Systems, Mathematical Modeling, Python, Functional Programming, Computer Architecture, Object Oriented Design, High Performance..., Artificial Intelligence
Education
University of California, Berkeley 1967 — 1970
PhD, Electrical Engineering and Computer Science
Washington University in St. Louis 1962 — 1968
MSEE, Engineering
Advenovation August 2012 - Present
Avaya October 2007 - August 2009
Shafi / Braintech May 2003 - October 2007
Quintus August 1994 - May 2003
Adept Technology Inc May 1988 - August 1994
Skills
Call Center, Telecommunications, VoIP, Project Management, Change Management, Integration, Call Centers, Program Management, Team Leadership, Project Planning, Leadership, Product Development, Manufacturing, Training, Strategic Planning, Budgets, Coaching, Sales, Enterprise Software, Cross-functional Team..., Product Management, Vendor Management, CRM, Engineering
Education
University of Phoenix 2003 — 2005
MBA, Technology Managment
University of Hawaii at Manoa 1979 — 1981
TRUSTIVO 2012 - Present
RxConverge 2010 - 2012
MobileSecure Inc. 2002 - 2012
C3Gateways 2002 - 2005
!hey, Inc. 1998 - 2002
Quintus 1997 - 1998
Nabnasset 1993 - 1997
symbiotics 1992 - 1993
BBN Software Products (Bolt Beranek & Newman) 1986 - 1992
Autographics 1985 - 1986
Skills
Strategy, Management Consulting, Business Planning, Private Equity, Product Marketing, Strategic Leadership, Strategic Planning, Competitive Analysis, Cloud Computing, Enterprise Software, SaaS, International Sales, Product Management, Sales Management, Product Development, Mobile Devices, Cross-functional Team..., Account Management, Team Leadership, Leadership, Go-to-market Strategy, Professional Services, Lead Generation, Multi-channel Marketing, CRM, Analytics, Solution Selling, Business Alliances, Marketing
Education
The University of Edinburgh 1973 — 1978
MA, Economics
D'Amore-McKim School of Business at Northeastern University 1981 — 1985
MBA, Business
Dana Dye Consulting February 2005 - Present
Genesys Telecommunications March 2002 - January 2005
Quintus May 2000 - March 2001
Padilla Speer Beardsley April 1998 - April 2000
Sprint PCS February 1996 - March 1998
Skills
Analyst Relations, Industry Analyst..., Media Relations, Reputation Management, Internal Communications, Strategy, Messaging, Public Relations, Start-ups, Social Media, Program Management, Enterprise Software, Strategic Partnerships, SaaS, Marketing Communications, Go-to-market Strategy, Thought Leadership
Education
University of Minnesota-Twin Cities
B.A., English
EMC January 2013 - December 2013
Dell June 2010 - June 2012
REZ-1 June 2009 - February 2010
Transitional Data Services April 2008 - July 2008
EMC January 2007 - December 2007
Maxam Computers 2005 - 2007
CompuCom 2004 - 2005
GE Medical 2003 - 2004
Avaya August 2000 - August 2002
Quintus March 2000 - August 2000
Skills
Servers, VMware ESX, Disaster Recovery, SAN, Solaris, Data Center, Active Directory, Unix, Linux, Firewalls, Network Security, VPN, NAS, Switches, Hardware, System Administration, RedHat, Troubleshooting, Netbackup, HP, VMware, Integration, AIX, Windows Server, DNS, Microsoft SQL Server
Education
University of Massachusetts Lowell 1997 — 1998
Computer Science
Olim Peragro February 2010 - Present
ACM SIGARCH 1985 - December 2011
Techsus 1998 - 2009
World Leaderz September 2007 - December 2008
Lymba / Language Computer Corp. December 2006 - October 2007
Apollo Software February 2001 - December 2004
Univ. of Leiden, The Netherlands June 2000 - September 2004
Texas Instruments 1987 - 1998
Third Stone Productions 1990 - 1993
Quintus 1985 - 1986
Skills
Product Development, Business Strategy, Business Planning, Financial Modeling, Team Building, Business Development, Software Development, New Business Development, Research, Project Management, Social Media, Digital Art, Artificial Intelligence, Artificial Life
Education
The University of Texas at Austin 1976 — 1981
Ph.D., Computer Science
The University of Texas at Austin 1972 — 1976
B.S., Mathematics
Woodrow Wilson HS
High School
Utah State University April 2013 - Present
Utah State University August 2003 - Present
Openwave May 2002 - August 2003
Quintus May 1997 - March 2001
Sun Microsystems July 1990 - May 1997
Skills
SQL, Databases, Hadoop, NoSQL, Data Warehousing, ETL, Python, Apache Spark, Apache Pig, Linux, System Administration, Apache Hive, MySQL, Microsoft SQL Server, HDFS, Teaching, Higher Education, Academia, Business Intelligence, VMware, vSphere, Java, PHP, Architecture, RedHat, Ubuntu, Web Development, Oracle, Pedagogy, University Teaching, R, MapReduce, Pig, Hive, Windows, Solaris, Disaster Recovery, Software Development, Amazon Web Services..., Curriculum Development, Distance Learning, Instructional Technology, Educational Technology, E-Learning
Education
Carnegie Mellon University 2010 — 2015
Masters, Information Technology, 4.14 (A+)
Carnegie Mellon University - H. John Heinz III College 2010 — 2015
Master's degree, Information Technology, 4.14 (A+)
UC Santa Cruz 1994 — 1995
Business Administration, Management and Operations, 4.0
UC Santa Cruz 1985 — 1989
Bachelors, Computer Science
Chilva 2012 - Present
Reader's Digest 2011 - 2012
EverBank 2010 - 2011
Pentland Brands 2010 - 2011
ProPolo 2007 - 2010
News Corporation 2007 - 2008
Quintus 2000 - 2007
Riprock 1997 - 2000
ATP Tour, Inc. 1993 - 1997
Cohn & Wolfe 1991 - 1993
Skills
Social Media, Brand Management, Digital Strategy, Marketing Strategy, Marketing Communications, Content Strategy, Published Author, Publicity, Digital Marketing, Public Relations, Advertising, Strategic Communications, Media Relations, Public Speaking, Digital Media, Event Planning, Corporate Communications, Strategic Planning, Strategy, Marketing, Editing, Video Production, Facebook, Creative Direction, Marketing Management, Market Research, Television, Publishing, Integrated Marketing, Online Advertising
Education
Auburn University
BA, Journalism
Ohio University
Master, Sports Administration
Master Lock Company 2011 - 2015
Ecrio, Inc. 2007 - 2011
SmartTrust 2003 - 2007
Online Insight 2001 - 2003
Quintus 1999 - 2001
Clarify 1998 - 1999
Intergraph 1990 - 1998
Skills
Leadership, Selling, Solution Selling, Business Development, Sales Operations, International Sales, Profitability, Coaching, Negotiation, New Business Development, Strategic Partnerships, Consultative Selling, Start-ups, Team Building, Mobile Devices, Wireless, Telecommunications, Sales Process, Sales Management, Management, Account Management, Sales, E-commerce, Customer Satisfaction, Direct Sales, Strategic Planning, Key Account Management, Customer Relations, Problem Solving, Channel Partners, Business Modeling, CRM, Cellular, Call Center, Channel Management, Strategy, SaaS, Cross-functional Team..., Go-to-market Strategy, Enterprise Software, B2B, Executive Management, Cloud Computing, Mobile Communications, Consulting, Business Strategy, Business Intelligence, Professional Services
Education
Florida State University
BS Communications
TrueBlue Inc. February 2013 - May 2015
FoundersPad (VentureBox) January 2012 - February 2013
Alchemy Solutions, Inc. January 2011 - October 2011
EventMingle June 2003 - September 2010
Starbase Corporation January 2002 - February 2003
Web Associates, Inc. July 2001 - January 2002
Quintus February 2000 - August 2000
Mustang Software, Inc. September 1986 - February 2000
Skills
Start-ups, Program Management, Product Management, SEO Specialist, Social media, CEO, CEO coaching, Situational Leadership, Turn around management, Business Development, Brand development, Enterprise Software, Web Development, Sales Management, Customer Experience, Raving Fans, Change Management, Board experience, Agile/Scrum Project..., Change Leadership, M&A experience, Turnaround Experience, Team Creation, Profitability..., Product Development, Product Life Cycle..., Business Operations..., Managing High..., Cloud Computing, Windows Azure, Lean Startup, Certified Scrum Master..., Product Managers, Product Strategies, Software Lifecycle..., Scrum, Lean Software..., Startup Development, Start-up Environment, Managing Start-ups, Turn-around Situations, Transformational..., CEOs, COOs, Presidents Club, Bootstrapping, Project Management, Brand Development, Product Lifecycle..., Strategic Partnerships
Education
Oregon State University 2010 — 2013
146 Credit Hours in Business Administration, Business Administration and Management, General
Self Employed August 2014 - Present
Software AG April 2013 - August 2014
Relationals (acquired by Software AG) June 2007 - April 2013
LongJump (acquired by Software AG) June 2007 - April 2013
Saratoga Systems July 1996 - May 2007
LSI Logic July 1995 - July 1996
Quintus November 1995 - June 1996
IBM August 1984 - November 1994
Skills
SaaS, Customer Relationship..., Curriculum Development, Training, Technical Support, CRM, Enterprise Software, Salesforce.com..., SQL, Databases, Business Development, Management, Cloud Computing, Pre-sales, Unix, Proofreading, Consulting, Software Development, Agile Methodologies
Education
College of New Rochelle
B.A., Economics
Beth Hannum Software Sales & Marketing Consulting Services February 2006 - Present
IBM Tivoli Software March 2002 - February 2006
Wily Technology November 2000 - November 2001
Citadon 1999 - 2000
Quintus 1998 - 2000
Clarify 1996 - 1998
Logitech 1988 - 1992
Skills
Consultative Selling, Customer Relations, Forecasting, Lead Generation, Sales Process, Sales Support, Account Management, New Business Development, Customer Service, Sales Operations, Selling, Direct Sales
Education
Foothill College 1980 — 1984
General Ed
Foothill College 1981 — 1982
Business
CGI September 2013 - Present
AVANCE Services Réseaux April 2012 - July 2013
TC Transcontinental May 2012 - December 2012
SecureOps July 2009 - April 2012
SSO April 2008 - February 2009
NERDS ALLIANCE October 2007 - March 2008
Saint-Gobain Glass April 2006 - August 2007
ACT SYSTEM PLUS September 2002 - August 2007
Hill International 2002 - 2007
Quintus February 2001 - August 2003
Skills
JUNOS, Firewalls, Network Security, VPN, Cisco Technologies, Switches, Networking, Security, Network Administration, Juniper, Integration, Information Security, IT Service Management, Network Architecture, CCNA, Troubleshooting, Palo Alto Networks, Cisco, TCP/IP, Checkpoint, SRX, Data Centre Architecture, Linux, F5 BigIP
Education
1992 — 1997
Economic Cybernetics, Statistics and Informatics
Teleperformance October 2012 - Present
CrowdFlower, Inc. November 2011 - March 2012
Teleperformance March 2009 - December 2011
Teleperformance Interactive March 2009 - September 2011
Fiddletown Preservation Society 2006 - 2010
Voxify Inc. July 2005 - April 2008
Blue Pumpkin Software December 2002 - January 2005
AVAYA 2001 - 2002
Quintus 1997 - 2001
Auspex Systems 1996 - 1997
Skills
SaaS, Enterprise Software, Solution Selling, Strategic Partnerships, Start-ups, Product Management, Cloud Computing, Professional Services, Salesforce.com, Lead Generation, Call Center, New Business Development, Channel, Direct Sales, CRM, Business Development, Sales Management, Account Management, Business Strategy, Sales Process, Call Centers, E-commerce, Leadership, Management, Telecommunications, Selling, Strategy, Cross-functional Team..., Enterprise Solution..., Mobile Devices, Program Management, Sales, Marketing, Executive Management, Outsourcing, Strategic Planning, Multi-channel Marketing, Channel Partners, Customer Experience, Analytics, Product Marketing, Sales Operations, Contact Centers, P&L Management, International Business, Competitive Analysis, Managed Services, Business Alliances, International Sales, Vendor Management
Education
Imperial College London 1976 — 1977
M.Sc, Management Science
Imperial College London 1973 — 1976
B.Sc (Eng), Mining Engineering
Dartford Grammar School
GSI Commerce Solutions, Inc. 2011 - Present
Bright House Networks 2006 - 2011
Convergys 2002 - 2006
Sykes 2001 - 2002
Quintus 1997 - 2001
Sprint Telecenters 1993 - 1997
Skills
Telecommunications, BPO, Leadership, Call Center, Vendor Management, Business Process..., Business Analysis, Customer Satisfaction, Program Management, Team Leadership, Software Development, Information Technology, CRM, Integration, Cross-functional Team..., Project Management, Call Centers, Training, SaaS, VoIP, Management, Software Documentation, Outsourcing, Account Management, Process Improvement, Solution Selling, Customer Experience, Quality Assurance, Enterprise Software, Troubleshooting, Strategy, Business Intelligence, Cloud Computing
Education
University of Central Florida
MS, Management Information Systems
DeVry University
Bachelor's Degree, Information Systems
University of Illinois at Urbana-Champaign
Computer Science and Math
Oracle March 2014 - Present
Magnet Systems, Inc. April 2012 - March 2014
Oracle June 2008 - April 2012
BEA Systems December 2005 - May 2008
Avaya December 2001 - December 2005
Kenamea August 2000 - November 2001
Quintus January 1993 - August 2000
Imperial College September 1989 - December 1992
Skills
Distributed Systems, Software Development, Software Engineering, Java, Java Enterprise Edition, Weblogic, Cloud Computing, SOA, Agile Methodologies, Architectures, JDBC, Solution Architecture, Unix, Maven, Integration, Core Java, Oracle, Web Services, Tomcat, Enterprise Software, Software Design, Middleware, Mobile Devices, Spring, Ant, JMS, Linux, Unix Shell Scripting, Engineering Management, SIP, Enterprise Architecture, High Availability, Hibernate, XML, Web Applications, Scrum, Apache, REST, Unit Testing, Distributed Caching, Architecture, Scalability, SOAP, Perl, Hazelcast, Casual Wear, MySQL, Database Design, Cluster, Data Grid
Education
Imperial College London 1987 — 1989
MSc, Foundations of Advanced Information Technology
Imperial College London 1983 — 1984
MSc, Control Systems
Imperial College London 1979 — 1982
BSc, Electrical Engineering
Sabbatical and Continuing Education October 2014 - September 2015
CA Technologies February 2010 - October 2014
CA Technologies May 2008 - February 2010
BMC Software March 2007 - May 2008
BMC Software May 2004 - March 2007
HEAT Software (formerly FrontRange) February 2003 - April 2004
SAP August 2001 - December 2002
Quintus December 1997 - August 2001
Clarify May 1996 - December 1997
Skills
Sales Enablement, Enterprise Software, SaaS, Go-to-market Strategy, Professional Services, Business Planning, Management, Marketing, Product Marketing, CRM, Competitive Analysis, Cross-functional Team..., Strategy, Integrated Marketing, Product Management, Demand Generation, Strategic Partnerships, Solution Selling
Education
California State University-Sacramento 1986 — 1988
Bachelor’s Degree, Political Science and Government
Independent Consultant May 2014 - Present
Association for Talent Development, Golden Gate Chapter November 2012 - May 2014
Judicial Council of California February 2002 - May 2012
Quintus November 2000 - July 2001
Skills
Event Management, Event Planning, Meeting Planning, Contract Negotiation, Program Management, Project Management, Nonprofits, Budgets, Corporate Events, Process Improvement, Trade Shows, Public Relations, Marketing Communications, Vendor Management, Marketing, Non-profits, Hospitality Management, Hospitality
Education
San Francisco State University
Certificate, E-Learning Development
Wake Forest University
BS, Business
Bazaarvoice January 2015 - Present
Freelance Mobile App Development April 2014 - 2015
CA Technologies July 2014 - October 2014
NetQoS November 2007 - January 2010
Newisys October 2004 - November 2007
Solomio 2001 - 2004
Quintus 1999 - 2001
Acuity 1998 - 1999
Skills
Agile Methodologies, Testing, Software Development, Test Automation, Test Planning, Perl, Manual Testing, Web Services, VMware, Scripting, TCP/IP, Software Quality..., Automation, Test Cases, C#, Java, Scrum, System Testing, Cloud Computing, Enterprise Software, Unix, Visual Studio, Subversion, Shell Scripting, XML, Linux, Integration, Databases, Agile Project Management, Requirements Analysis, System Architecture, Python, SaaS, Perforce, .NET, Software Engineering, Performance Testing, SOA, SNMP, Bash, MySQL, Java Enterprise Edition, Mobile Applications, SQL, IIS, Tomcat, Ant, Eclipse, Servers, Architectures
Education
The University of Texas-Pan American
BS, Computer Science
SAIC May 2008 - Present
Avocent 2007 - 2008
Sentar, Inc. 1999 - 2007
Intergraph 1989 - 1999
Quintus 1991 - 1992
Skills
Software Development, Agile Methodologies, Architecture, Program Management, Requirements Analysis, Java, Integration, XML, SQL, Software Project..., Software Design, Distributed Systems, Python, Databases, C++, Web Development, Software Engineering, Perl, SOA, Testing, Visual Studio, Unix, Scrum, Linux, Java Enterprise Edition, Tomcat, Subversion, MySQL, Eclipse, Shell Scripting, Object Oriented Design, Oracle, HTML, Spring, Programming, C, Hibernate, JSP, Web Applications, UML, Enterprise Architecture, Database Design, Web Services, Open Source
Education
Reformed Theological Seminary 2010 — 2012
University of Alabama in Huntsville 1977 — 1992
BA, Psychology
NCR Corporation March 2013 - Present
JDA Software (formerly RedPrairie Corp) July 2005 - March 2013
Always-A-Way, LLC 2002 - 2005
Zamba 1998 - 2002
Pendelton Consulting 1996 - 1998
Quintus 1995 - 1996
Oracle 1993 - 1995
Xerox Artificial Intelligence Systems 1984 - 1988
Skills
Enterprise Software, Business Strategy, Product Management, Business Analysis, CRM, Cloud Computing, Business Development, Strategy, Demand Generation, Lead Generation, Leadership, Professional Services, Managed Services, Pre-sales, SDLC, IT Strategy, Software Implementation, Business Process..., Go-to-market Strategy, Salesforce.com, Software Development, Software Project..., Vendor Management, SaaS, Agile Methodologies, Outsourcing, IT Management, Solution Selling, Business Intelligence, Integration, Solution Architecture, E-commerce, Data Center, Change Management, Start-ups, Management, Process Improvement, Account Management, Marketing, Business Process, Program Management, Strategic Partnerships, Call Centers, Cross-functional Team..., Enterprise Architecture, Project Management, Team Leadership, Product Marketing, Disaster Recovery, Requirements Analysis
Education
Villanova University
Master's Certificate: Project Management
The University of Georgia
BBA, Business Information Systems
Greater Lowell Technical High School August 2006 - Present
AltaVista March 2001 - June 2003
!hey November 1998 - March 2001
Quintus November 1997 - November 1998
Nabnasset November 1994 - November 1998
Education
Cambridge College 2004 — 2006
M.Ed, Middle School Mathematics
University of Massachusetts at Lowell 1981 — 1985
BSEE
SAS April 2015 - Present
Informatica January 2015 - Present
Informatica October 2011 - January 2015
SAP 2007 - October 2011
Business Objects February 2001 - October 2007
Crystal Decisions 2001 - 2003
Kenan Systems January 2000 - May 2000
Quintus 2000 - 2000
Lucent Technologies January 1997 - October 1999
Electronic Data Systems 1993 - 1997
Skills
Data Profiling, Data Integration, Business Intelligence, Data Quality, Data Warehousing, Business Objects, OLAP, Crystal Reports, ETL, Professional Services, Pre-sales, Master Data Management
Education
Rutgers University-New Brunswick 1983 — 1989
Engineering
NJ Film School
Google April 2008 - Present
Microsoft June 2003 - March 2008
Closedloop Solutions February 2001 - April 2003
Quintus August 1998 - January 2001
Skills
HTML 5, Video, Web Applications, Integration, User Interface Design
Education
Caltech 1994 — 1998
BS, Computer Science (EN/AS)
AATP Welding & Fabrication, LLP April 2015 - Present
Avista Utilities November 2011 - October 2014
Hewlett-Packard June 2006 - October 2011
Avaya 2001 - 2006
Quintus 2000 - 2001
Software Spectrum 1998 - 2000
Skills
Team Building, Team Leadership, Team Management, Program Management, Problem Solving, Program Development, Capital Budgeting, Budget Reconciliation, Budget Process, Project Management, Management, Outsourcing, Testing, Networking, PMP, CRM, Resource Management, Budgets, Vendor Management, Visio, MS Project, Integration, Process Improvement, SharePoint, PMO, Software Project..., SDLC, Software Documentation, Cross-functional Team..., IT Management, Business Analysis, ITIL, Requirements Analysis, Agile Methodologies, Agile Project Management, Microsoft Project, Project Planning, Troubleshooting, Enterprise Software, Leadership, Strategy, Microsoft Office
Education
Anvil Welding 2014 — 2015
AWS & WABO Certifications, Welding Proceses
Edmonds Community College 1996 — 1997
Associate of Arts (A.A.), Computer/Information Technology Administration and Management
Self-employed 2001 - Present
BroadVision August 1996 - February 2001
Quintus 1994 - 1996
Wells Fargo Bank February 1992 - March 1994
Metaphor Computer Systems 1990 - 1992
FMC 1984 - 1990
Education
Stanford University
Ph.D., Cognitive Psychology
Yale University
B.A., Computer and Information Sciences
CloudEngage February 2015 - Present
MobileRQ April 2014 - Present
EdCaliber September 2013 - Present
Chirpify June 2012 - Present
Tie Oregon January 2012 - Present
First Insight February 1994 - Present
GlobeSherpa March 2012 - June 2015
Mentor Graphics 1989 - 1993
Quintus 1987 - 1988
Skills
Business Development, Start-ups, Angel Investing, Strategic Partnerships, Entrepreneurship, Strategic Planning, Cloud Computing, Venture Capital, Product Development, Mobile Devices, Mobile Applications, Management, Strategy, SaaS, Enterprise Software, E-commerce, Go-to-market Strategy
Education
Dalhousie University 1984 — 1988
BSc, Computer Science
St Joseph's Convent 1975 — 1981
Bank of the West June 2012 - Present
Fremont Bank March 2009 - June 2012
JP Morgan Chase August 2008 - January 2009
Washington Mutual Card Services December 2005 - July 2008
SBC January 2004 - December 2005
John Deere October 2001 - February 2004
First American Title September 2001 - March 2003
Avaya July 2000 - August 2001
Quintus January 1997 - June 2000
Computer Sciences Corporation November 1995 - December 1996
Education
California State University-East Bay 2005 — 2007
MS, Theoretical and Applied Statistics
California State University-East Bay 2003 — 2004
MBA, Operations and Materials Management; Computer Information Systems
University of the Philippines 1971 — 1976
BS, Electrical Engineering
Philippine Science High School 1967 — 1971
High School
St. Theresa's College, Baguio
Meridium March 2012 - Present
Fiserv September 2009 - February 2012
Avaya 2001 - October 2008
Quintus 1999 - 2001
Acuity Corporation 1999 - 1999
Lacerte Software Corporation 1997 - 1999
Education
New York University - Leonard N. Stern School of Business 2007 — 2010
Master
The University of Texas at Austin 1993 — 1997
B.S.
IBM February 2013 - Present
IBM January 2012 - December 2012
IBM January 1999 - December 2012
Quintus 1995 - 1996
Tata-IBM 1994 - 1995
Skills
DB2, Analytics, Data Warehousing, Business Intelligence, Cognos, Performance Tuning, Data Modeling, Scalability, Shell Scripting, Databases, ETL, Test Automation, Unix, Integration, Test Planning, Software Engineering, Testing, Linux, Agile Methodologies
Education
University of Cincinnati 1992 — 1994
M.S., Mathematics
Indian Institute of Technology, Madras 1990 — 1992
M.Sc, Mathematics
Women' Christian College, Madras 1987 — 1990
B.Sc, Mathematics, Physics, Chemistry
State of Indiana September 2007 - Present
Abacus May 2001 - December 2006
Quintus May 2000 - February 2001
Mustang.com January 1993 - May 2000
United States Navy April 1983 - June 1991
Education
Ball State University 1991 — 1993
Physics, Math
ACI Worldwide February 2006 - July 2008
Cisco March 2004 - January 2006
Latitude Communications May 2003 - March 2004
Ariba March 2002 - May 2003
Quintus November 1999 - September 2001
Oracle July 1999 - November 1999
Oracle November 1997 - June 1999
Calico Commerce June 1996 - November 1997
Education
San Jose State University 1992 — 1995
Bachelor of Science in Business Administration, Accounting
Silver Skies Ranch 2011 - Present
Bank of America 1996 - 2011
Menlo Resource 1994 - 1996
Excelan, Inc 1992 - 1994
Quintus 1990 - 1992
Micro Focus 1988 - 1990
IBM 1969 - 1986
Skills
IT Strategy, SDLC, Requirements Analysis, Software Project..., Vendor Management, Banking, IT Management, Program Management, Business Analysis, Risk Management, Project Portfolio..., Visio, Integration, Disaster Recovery, Change Management, Project Management, Business Intelligence, SharePoint, Process Improvement
Education
Claremont McKenna College 1960 — 1965
BS, Business & Psychology
Newgistics, Inc. January 2002 - Present
AV Labs Development June 2000 - January 2002
Quintus March 1998 - June 2000
DSC Communications February 1997 - March 1998
IEX June 1990 - January 1997
Education
The University of Texas at Dallas 1993 — 1996
Computer Science and Mathematics
US Navy February 2008 - Present
UCSF Medical Center October 2007 - Present
QRS February 2002 - March 2004
Per-Se Technologies December 1997 - June 2000
Quintus July 1994 - March 1997
Nestle USA July 1989 - June 1994
Skills
Cook, Ditch Digging, Good with a scythe
Education
Samuel Merritt College 2005 — 2007
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Middlebury College 1982 — 1986
Bachelor of Arts (BA), Economics
Avaya 2001 - 2002
Quintus September 2000 - April 2001
Emerson Process Management July 1997 - September 2000
Skills
Quickbooks, Adobe Photoshop, Microsoft Publisher, Microsoft Office (MS..., Photoshop
Education
The University of Texas at Austin 1991 — 1996
Bachelor of Science (BS), Civil Engineering
Georgetown High School 1987 — 1991