RAC Company
Industry: Furniture company
DescriptionRent-A-Center is an American public furniture and electronics rent-to-own company based in Plano, Texas. Customer service: 1 (800) 422-8186 Headquarters: Plano, TX CEO: Mitchell E Fadel (2018–) Subsidiaries: ColorTyme, Rent-Way, Inc., Rent A Center West Inc,
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RAC Employees
Nationwide Insurance December 2014 - Present
State Farm May 2011 - December 2014
RAC September 2009 - May 2011
Skills
General Insurance, Customer Service, Life Insurance, Insurance, Sales, Property & Casualty..., Commercial Insurance, Microsoft Office, Banking, Savings, Microsoft Excel, Team Management, Team Building, Office Management, Marketing, Cold Calling, Warm Calling, Financial Services, Coaching, Training, Term Life Insurance, Finance, Whole Life, Disability Insurance, Umbrella Insurance, Long-term Care, Customer Retention, Casualty, Customer Satisfaction, Liability, Professional Liability, Account Management, Time Management, Relationship Management, Direct Sales, Management, Workers Compensation, Financial Planners, Homeowners, Universal Life, Licensed Property, Renters, Licensed Life, Permanent Life Insurance
Education
Gainesville State College 2008 — 2010
Gwinnett Technical College
Business, Management, Marketing, and Related Support Services
ExxonMobil March 2014 - Present
ExxonMobil February 2013 - February 2014
ExxonMobil May 2010 - January 2013
ExxonMobil January 2008 - May 2010
ExxonMobil June 2006 - January 2008
Esso June 2004 - June 2006
CitiFinancial October 2003 - June 2004
RAC December 1996 - August 2002
Skills
People Management, Process Optimization, Analysis, SAP, French, Contract Management, Coaching, Negotiation, Petroleum, Data Analysis, Management, Energy, Access, PowerPoint, Account Management, Change Management, Process Improvement, Project Management, Teamwork, Project Planning, Risk Management, Team Building, Time Management, Logistics, Team Leadership, Business Process...
Education
The University of Manchester 2000 — 2004
BSc, Computing & Geography joint Hons
The University of Manchester 1992 — 1994
BSc, Physics
The University of Manchester 1991 — 1992
BSc, Mathematics
Cowes High School 1985 — 1991
4 'A' Levels, Maths, Further Maths, Physics, Chemistry
Rochester Public Schools ISD #535 September 2013 - Present
RAC May 2008 - Present
Silpada Designs September 2010 - February 2014
Gustavus Adolphus College September 1999 - December 2005
Purdue University September 1992 - August 1999
Skills
Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets, Public Speaking, C++, Event Planning, Sales
Education
Purdue University 1992 — 1995
Master of Science (M.S.), Public Health Education and Promotion
Augsburg College 1985 — 1989
Bachelor of Arts (B.A.), History/Education
RAC December 2014 - Present
Sally Beauty Company April 2013 - December 2014
Sally Beauty Company July 2011 - April 2013
Freelance January 2011 - July 2011
Fossil May 2010 - January 2011
Skills
Adobe Creative Suite, InDesign, Typography, Illustrator, Illustration, Logo Design, Packaging, Marketing, Art Direction, Graphic Design, Layout, Dreamweaver, Creative Direction, Photoshop, Web Design, Branding & Identity, Image Manipulation, Vector Illustration, Posters, Graphics, Brochures, Advertising, Art, User Interface Design, Branding, Brand Development
Education
Texas A&M University-Commerce 2007 — 2011
BFA, Communication Design
Edward S. Marcus
Mary Kay Inc. April 2014 - Present
RAC April 2013 - November 2013
Heritage Club Living assisting Of Las Vegas March 2006 - December 2006
Dr. Lee´s Clinic March 2005 - December 2005
Skills
Customer Service, Data Entry, Microsoft Excel, Healthcare, Legal Assistance, Microsoft Office, Office Administration, Customer Oriented, Customer Support, Customer Experience, Wellness, Medical Terminology, Medical Devices, Medical Technology, Health, HR Policies, File Management, Employment, Tourism, Translation, Payroll, Accounts Payable, Team Leadership, Logistics, Administrative..., Accounting, Selling, Languages, Laboratory Skills, Invoicing, Outlook, Medical Records, Bookkeeping, Human Resources, Filing, Telephone Skills
Education
R.O.P GARDEN GROVE, CA 2003 — 2005
Medical Terminology and Medical Assistant Back Office II
Union County College 1999 — 2000
Major in Biology and ESL
Western Digital Corporation September 2014 - Present
Amgen April 2011 - September 2014
Dell July 1997 - July 2011
RAC June 1995 - July 1997
Gillette February 1991 - June 1995
Skills
Forecasting, Mergers, Acquisition Integration, Cross-functional Team..., Strategy, Start-ups, Corporate Finance, Restructuring, Emerging Markets, Management, Strategic Financial..., Team Management, Finance, B2B, Financial Analysis, Business Strategy
Education
Institute of Chartered Accountants in England and Wales
MBA, Business Administration and Management, General
Cellular Sales March 2012 - Present
RAC November 2011 - March 2012
AT&T Advertising Solutions March 2008 - April 2011
Skills
Customer Service, Account Management, Customer Retention, Coaching, Cold Calling, Microsoft Office, Microsoft Word, Recruiting, Call Centers, Customer Satisfaction, Direct Sales, Leadership, Management, Marketing, New Business Development, Sales, Sales Management, Sales Process, Salesforce.com, Team Building
Education
Palm Beach Community College 1993 — 1995
Business Course Work, Business Administration, Management and Operations, 3.65
RAC July 2012 - Present
Rac Acceptance 2012 - 2013
Skills
Bilingual-English/Spanis..., Social Media Marketing, Marketing, Retail Marketing, Retail Sales, Sales, Telemarketing, Intentional Torts, Paralegals, Legal Writing, Legal Assistance, Legal Research, Administrative..., Administrative Work, Fashion Blogging, Fashion Writing, Office Administration, Office Management
Education
Miami Dade College 2010 — 2014
Business Administration, Management and Operations
University of Miami 2012 — 2012
Paralegal Studies
Starbucks Coffee March 2008 - Present
Long Shadows Vintners August 2014 - April 2015
Weyond Conferencing February 2014 - October 2014
RAC July 2012 - September 2012
Safeway January 2006 - June 2007
TJ Dance September 2005 - June 2007
Skills
Photography, Store Management, Customer Service, Dance, Choreography, Retail, Event Planning, Microsoft Office, Teaching, Store Operations, Cashiering, Cash Handling Experience, Retail Sales, Inventory Management, Time Management, Performing Arts, PowerPoint, Inventory Control, Event Management, Public Speaking, Merchandising, Visual Merchandising, Coffee, Food Service, Microsoft Word, iMovie, Barista Training, Contemporary Dance, Social Media, New Store Development, Data Entry, POS, Improvisation, Microsoft Excel, Team Building, Multi-unit, Facebook, Inventory, Photoshop, Community Outreach, Merchandise Planning, Espresso, Critical Thinking, Window Displays, Research, Food, Multi-Unit Management
Education
University of Washington 2009 — 2011
Bachelor
Mills College 2007 — 2008
Bellevue Community College 2005 — 2007
Home Schooled 1992 — 2006
High School Deploma
Sentry Electric November 2012 - Present
Technical Bid Solutions LLC February 2012 - November 2012
Life Safety Systems November 2008 - September 2010
ORION Management May 2006 - November 2008
ManTech MSTC December 2001 - March 2006
RAC 2006 - 2006
Skills
On Screen Takeoff, Project Estimation, Program Management, Business Development, Project Management, Program Analysis, Subcontracting, Government Contracting, Project Planning, Government, DoD, Operations Management, MS Project, Analysis, Strategic Planning, Budgets, Construction Management, RFP, Security, Cost Management, Facilities Management, Engineering, Technical Writing, Project Control, Integration, Pricing, Intrusion Detection, Perimeter Security, Video Analytics, Security Systems..., Integrated Security..., Physical Security..., Security System Design, Card Access, Physical Access Control, CCTV, IP CCTV, DVR, New Business Development, Business Strategy, Business Analysis, Business Planning, Construction, Contract Negotiation, Management, Physical Security
Education
Strayer University (VA) 2003 — 2005
JYCS
RAC January 2014 - Present
RAC 2012 - December 2013
Philips Healthcare August 2011 - August 2012
Philips 2006 - 2011
Stamped Approval Concrete 2006 - 2006
Skills
Medical Devices, Supply Chain, Team Building, Lean Manufacturing, Change Management, Cross-functional Team..., Process Improvement, Manufacturing, Business Strategy, Project Management, Microsoft Office, Microsoft Excel, Live Meeting, Visio, SAP, Program Management, Operations Management, MRP, Continuous Improvement, ISO 13485, Management, FDA, Logistics, Purchasing, Quality System, Inventory Management, ERP, Kaizen, Leadership, 5S, DMAIC, Materials Management, Manufacturing..., Value Stream Mapping, Root Cause Analysis, Supply Management, Production Planning, Operational Excellence, FMEA, ISO, Quality Management, SPC
Education
Kent State University 2010 — 2012
Executive MBA, Business
Geneva College 2001 — 2005
BA, Science of Business Administration
Covington & Associates January 2014 - Present
Connect Real Estate Group April 2011 - January 2014
RAC September 2010 - February 2011
AT & T February 2007 - May 2008
Skills
First Time Home Buyers, Short Sales, New Home Sales, Relocation, Buyer Representation, Sellers, Single Family Homes, Listings, Condos, Foreclosures, REO, Investment Properties, Referrals, Investors, Real Estate, Buyers, Residential Homes, Move Up Buyers, Selling, Real Estate Transactions
Education
Southeastern Louisiana University 2001 — 2009
Bachelor of Science (B.S.), Famliy & Consumer Science
Northwestern State University 1999 — 2001
Bachelor of Science (BS), Family and Consumer Sciences/Human Sciences Business Services
CrowdFlower May 2014 - Present
ModCloth June 2011 - April 2014
Crowd Interactive March 2010 - June 2011
Globexcorp August 2009 - March 2010
ModCloth 2009 - 2010
RAC January 2009 - August 2009
Vrije Universiteit Brussel 2007 - 2008
USEM-Colima January 2005 - June 2005
Skills
Web Development, Software Engineering, Ruby on Rails, TDD, Ruby, Git, RSpec, Agile Methodologies, MySQL, Subversion, BDD, REST, jQuery, AJAX, JavaScript, Scrum, PHP, Java, XML, PostgreSQL, Test Driven Development, Lisp, Smalltalk, Chef, Web Applications, Java Enterprise Edition, JSON, E-commerce, Front-end, APIs, OOP, Design Patterns, HTML 5, Object Oriented Design, CSS, Apache, Node.js, Flex, Spring
Education
2007 — 2008
Master, Software Engineering and Object, Component and Aspect Oriented
Ecole des Mines de Nantes 2007 — 2008
Master, Software Engineering
CICESE (Centro de Investigación Científica y de Educación 2006 — 2006
Instituto Tecnologico de Colima 2001 — 2006
Bachelor in Computer Science, Distributed Systems and Networking
Senior Marketing Group February 2013 - Present
Aflac March 2012 - January 2013
RAC July 2011 - March 2012
Puncheons, LLC September 2010 - January 2012
IndySoftubs Inc February 2011 - April 2011
2010 Hometown Buffet November 1997 - August 2010
Wendy's International, Inc March 1997 - November 1997
Rax Restaurants, Inc. January 1991 - January 1997
Skills
Sales, Training, Insurance, Sales Operations, Direct Sales, B2B, Budgets, Marketing, Outlook, Team Building, Selling, Gmail, Small Business, Cold Calling, Strategic Planning, Social Media, Management, Recruiting, Social Networking, P&L Management, Restaurants, Coaching, Food, Health Insurance, Employee Benefits, Medicare, P&L responsibility, Sales Representatives, Cash Handling, Google Docs, Supplemental Insurance, Facebook, Customer Service, Final Expense Planning, Medicare Part D, Medicare Advantage, medigap, Professional Indemnity..., Long Term Care Insurance, Short Term Medical, Life Insurance, Long-term Care, Whole Life
Education
Columbus State Community College 1989 — 1991
Associate, Foodservice/Restaurant Management
The Ohio State University 1985 — 1987
Natural Resources
Cepack LLC January 2012 - Present
Samsung Electronics January 2011 - December 2012
RAC December 2006 - December 2010
Skills
Strategic Planning, Team Leadership, Sales Management, Management, Microsoft Office, Logistics, Product Management, Supply Chain Management, Business Strategy, Marketing Strategy
Education
Universidad de Manizales 1999 — 2004
National and International Marketing, Bachelor degree
Academy Theatre August 2015 - Present
RAC December 2014 - August 2015
Erie Admirals S.C. May 2013 - April 2014
Erie Admirals S.C. January 2009 - May 2013
AT&T Mobility April 2011 - July 2012
Family First Sports Park September 2008 - March 2010
Homestead-Miami Speedway November 2007 - August 2008
International Swimming Hall of Fame February 2008 - July 2008
Barry University July 2006 - May 2007
Barry University July 2005 - July 2006
Skills
Public Relations, Marketing, Sports Marketing, Sports Management, Football, Event Planning, New Business Development, Research, Sports, Sponsorship, Ticket Sales, Event Management, Athletics, Social Media Marketing, Press Releases, Social Networking, Media Relations, Soccer, Brand Management, Facebook, Writing, Public Speaking, Presentations, PowerPoint, Sales, Management, Newsletters, Social Media
Education
Edinboro University of Pennsylvania 2013 — 2016
Master of Arts (M.A.), Social Science - History
Barry University 2006 — 2009
Master of Science (M.S.), Sport Management
New York University 2002 — 2003
Certificate, Sports Marketing
University of Mississippi 1995 — 1997
Master of Arts (M.A.), Higher Education Administration
Heidelberg College 1993 — 1995
Bachelor of Arts (B.A.), Communication and Theatre Arts
Lycoming College 1991 — 1993
Theatre, History, Political Science
Fort LeBoeuf High School
McPherson Lean Partners July 2008 - Present
Swiss Tech LLC February 2014 - July 2014
RAC 2008 - 2014
Warsaw Rotary June 2010 - June 2011
The Resource Development Group July 2008 - November 2009
Symmetry Medical September 2001 - July 2008
Pemco Die Cast Corp March 1996 - March 2001
Honeywell March 1979 - January 1996
Robert Bosch March 1979 - January 1996
Hale Pump May 1975 - April 1978
Skills
Lean Manufacturing, Six Sigma, Continuous Improvement, Process Improvement, Manufacturing, Leadership, Value Stream Mapping, Team Building, Strategic Planning, Kaizen, Operations Management, 5S, Management, Leadership Development, DMAIC, TQM, Coaching, Operational Excellence, Training, Product Development, Cross-functional Team..., Manufacturing..., Root Cause Analysis, Medical Devices, Problem Solving, Change Management, Process Engineering, Quality Management, Manufacturing..., Time Management, Executive Coaching, ISO, Engineering, Strategy, Automotive, ISO 13485, Purchasing, FMEA, Mentoring, Workshop Facilitation, Business Process..., Quality Assurance, Inventory Management, Program Management, Machining, SPC, Employee Engagement, Sales Process, Cost Reduction, Customer Loyalty...
Education
Penn State University 1981 — 1981
Executive MBA, Finance
Central Michigan University 1972 — 1976
MSA, Statistcs, Industrial Management
Michigan State University 1964 — 1969
BSME, Engineering
CarpetnDrapes September 2012 - May 2013
db Design Concepts January 2007 - May 2013
RAC November 2011 - September 2012
Direct Buy March 2007 - April 2010
Lowes Home Improvement 0232 January 2000 - June 2006
Skills
Cabinetry Sales, Cabinetry Design, Microsoft Office, Word, Excel, Photoshop, Mac, PC, 20/20 8.1, Sales Management, Customer Service, Retail Sales, Military, Social Media, Flooring, Home Appliances, Handyman Services, Cabinetry, Interior Design, Team Building, Training, Account Management, Filing, Outlook, Sales Presentations, Sales Process, New Business Development, Sales, Pricing, Hardwood Flooring, Laminate Flooring, Ceramic Tile, porcelain tile, vinyl flooring, carpet flooring
Education
Cuyahoga Community College 1991 — 1992
Health Science, EMT-B
RAC June 2013 - Present
Champlain College August 2011 - Present
Air Transat August 2010 - June 2011
Transat Tours Canada November 2008 - August 2010
Air Transat November 2006 - November 2008
JetsGo Corp. August 2003 - March 2005
Skills
Public Speaking, Destination Services, Airline Reservations, Airline Management, Tour Operators, Tourism, College Teaching, Sales, Customer Service, Public Relations, Teamwork, Hospitality, Hotels, Airlines, Leisure Travel, Sales Management, Resorts, Call Centers, Airports, English, Travel Management, Marketing Communications, Event Planning, Coaching, Training, Tourism Management, Organizational..., Social Media Marketing, Customer Satisfaction, PowerPoint, Event Management, Microsoft Word, Social Media, Outlook, Email Marketing, Time Management, Microsoft Excel, Teaching, Research, Marketing Strategy, Revenue Analysis, Accounting, Hospitality Industry, Strategy, Customer Relations, Marketing, Strategic Planning, Budgets
Education
Université de Sherbrooke 2013 — 2017
Master of Education (MEd), Education
Concordia University 2004 — 2007
Bachelor, JMSB- Marketing
Champlain Regional College 1999 — 2002
DEC, Tourism
Arizona State University August 2014 - December 2014
Arizona State University June 2013 - May 2014
College of Technology and Innovation, ASU polytechnic January 2011 - May 2012
Arizona State University September 2010 - May 2012
Pisces consulting February 2010 - August 2010
absolute solutions September 2009 - January 2010
absolute solutions June 2009 - October 2009
RAC January 2009 - June 2009
Rich Application Consulting (RAC) September 2008 - February 2009
Skills
Software Engineering, Java, Software Project..., Requirements Analysis, Agile Methodologies, Databases, MySQL, Computer Science, Software Development, Programming, Algorithms, Web Services, UML, Software Requirements, Visual Studio, Teaching, Course Management, Blackboard, Business Analysis, Wireframes, Prototype, Human Factors
Education
Arizona State University 2012 — 2016
Doctor of Philosophy (PhD), Simulation, Modeling, and Applied Cognitive Sciences (SMACS)
Arizona State University 2010 — 2013
Doctor of Philosophy (PhD)
Arizona State University 2010 — 2012
MCSt, Computing Studies
Lahore University of Management Sciences 2005 — 2007
MS CS, Computer Sceince
Iqra University 2001 — 2004
BCS (Hons), Computer science
Iqra public school and College
BG Consulting November 2009 - Present
Goh Aviation 2014 - 2014
Asia Pacific Access May 2011 - June 2013
Michael Brown and Associates June 2009 - August 2011
Allstar Capital Inc November 2009 - June 2010
Eos Funds September 2008 - June 2009
SAGEM June 2006 - August 2008
Beijing INTI Management College 2003 - 2003
RAC 1999 - 2001
Go Technology 1994 - 1999
Skills
Financial Reporting, Managerial Finance, Investments, Strategy, Corporate Finance, Financial Analysis, Mandarin, Financial Modeling, Private Equity, Business Strategy, Finance, Due Diligence, Investment Banking, Banking, Accounting, Entrepreneurship
Education
The University of Western Australia 1989 — 1991
Bachelor of Commerce, Accounting & Finance
Sekolah Sri Inai (Penang) 1980 — 1986
Long Beach Flight Academy
Private Pilot; Instrument Rating
CPA Australia
CPA
Sharp imaging and Information Company of America August 2013 - Present
Sharp Electronics August 2013 - Present
Ricoh Americas Corp January 1998 - Present
Ricoh Americas Corporation January 1998 - Present
Ricoh Americas Corporation January 1998 - Present
Ricoh University 1990 - Present
RAC 1990 - Present
Ricoh Americas Corporation January 1998 - July 2013
Ricoh Corporation January 1993 - January 1998
Ricoh Corporation January 1993 - January 1998
Skills
Technical Writing, Training, Instructional Design, Software Documentation, E-Learning, Employee Training, Program Management, Project Management, Document Management, Instructor-led Training, Leadership, Management, Technical Training, Needs Analysis, Photoshop, Technical Support, Captivate, Networking, Time Management, Salesforce.com, Consulting, Team Building, Sales Process, CRM, Sales, Team Leadership, Analysis, Microsoft Office, Curriculum Design, Training Delivery, ADDIE, Sales Presentations, SharePoint, Enterprise Software, Human Resources, Learning Management..., Editing, Adobe Acrobat, Leadership Development, Multimedia, Visio, Content Management, Business Process..., Blended Learning, SaaS, Solution Selling, Process Improvement, Computer Hardware, Sony Vegas, sony Vegas pro
Education
NYU SCPS 2010 — 2010
Videography
TCI College of Technology 1988 — 1990
AS, Electronics Technology
City University of New York-College of Staten Island
College of Staten Island
Middlesex County College
NYU SCPS, Cinematography
TCI College of Technology
Technical Career Institute
Ahold March 2014 - Present
Ahold USA August 2012 - April 2014
Intranet Benchmarking Forum (now Digital Workplace Group) May 2012 - August 2012
ING Direct April 2011 - December 2011
Telefonica O2 UK January 2008 - April 2011
Freelance June 2006 - January 2008
RAC November 2005 - May 2006
University of the West of England April 2004 - October 2005
Orange Personal Communications Services Limited 1999 - 2003
Orange Personal Communications Services Limited November 1998 - October 2000
Skills
Internal Communications, Copywriting, Copy Editing, Blogging, Editing, Strategic Communications, Photography, Magazines, Intranet, SharePoint Designer, Intranet Development, Photoshop, SharePoint, Google Sites, Communications Strategy, Corporate Events, Corporate Communications
Education
University of Bristol 2004 — 2006
Diploma, Creative Writing
The University of Northampton 1990 — 1993
BA (Hons) Combined Studies, History, English, Computing
The Internet Society of New York August 2015 - Present
Internet Society November 2011 - 2015
RAC September 2012 - September 2014
AVOXI October 2006 - October 2013
Datascension 2005 - 2006
Skills
Management Consulting, Strategic Consulting, Business Strategy, Telecommunications, Cloud Computing, IP PBX, VoIP, Call Center, Contact Centre, Internet, E-commerce, Internet Governance, Development Economics, Sales Management..., E-Learning, Leadership, Entrepreneurship, Contact Centers, Call Centers, Sales, Management, Cisco Technologies, Networking, Team Leadership, Team Building, Customer Experience, CRM, Salesforce.com, IVR, Solution Selling, New Business Development, Product Management, Account Management, Marketing Strategy, Direct Sales, Business Planning, Unified Communications, Outsourcing, Strategic Partnerships, Business Development, VPN, Strategy, Marketing Management, Start-ups, Online Marketing, Business Intelligence, Mobile Devices, Integration, Executive Management, IT Management
Education
Diplofoundation 2011 — 2012
Next Generation Leaders (NGL) Programme, Internet Society, Fellowship
London School of Economics and Political Science, U. of London 2011 — 2012
Polycom 2009 — 2011
Voice Over IP Training Certificate, Telecommunications Management
Universidad Latina de Costa Rica 2007 — 2011
Bsc Business Studies, Marketing
Universidad Latina de Costa Rica 2006 — 2006
Semester, Psychology
Lancaster Mediation Center October 2010 - Present
York College of Pennsylvania 2009 - Present
RAC 2009 - Present
Maximum Potential International LLC January 2009 - November 2012
Balto. Mediation 2010 - 2010
Nancy Stauffer LCSW-C June 1993 - May 2009
Skills
Organizational..., Coaching, Training, Leadership, Conflict Resolution, Succession Planning, Consulting, Mediation, Leadership Development, Time Management, Executive Coaching, Public Speaking, Non-profits, Psychotherapy, Team Building
Education
Leadership York 2009 — 2009
Community Development and Leadership
University of Maryland @ Baltimore 1991 — 1993
MSW, Clinical Social Work
Towson University 1986 — 1990
B.S., Psychology
AWR Business Concepts 1994 - Present
Resource Associates Corporation 1995 - Present
RAC 1995 - Present
AWR Business Concepts September 1993 - Present
Gazelles International April 2010 - October 2012
Gazelles International April 2010 - October 2012
Casual Woman March 1980 - February 1993
RH Macy February 1972 - March 1980
Skills
Strategic Planning, Executive Coaching, Leadership Development, Sales Skills Training, Management Consulting, Coaching, Public Speaking, Business Strategy, Small Business, Team Building, Business Planning, Strategy, Sales, Selling Skills, Training, Personal Development, Process Improvement, Nonprofits, Entrepreneurship, Start-ups, Marketing, Organizational..., Time Management, Employee Training, Sales Management, Organizational..., Talent Management, Leadership, Business Development, Management, Staff Development, Selling, Project Planning, Executive Development, Emotional Intelligence, Business Coaching, Management Development, Executive Management, Workshop Facilitation, Career Development, Culture Change, Consulting, Change Management
Education
University of Pittsburgh 1960 — 1964
B.S., Psychology
Mihara Riding Academy August 2010 - December 2011
ESIS Inc. 2008 - July 2010
RAC 2008 - 2010
Darden Restaurants June 2002 - October 2009
JPMorgan Chase Home Finance 2005 - 2007
Skills
Event Planning, Social Networking, Social Media Marketing, Social Media, Marketing
Education
San Diego State University-California State University
RAC 2013 — Present
AVOXI October 2006 — October 2013
Skills
Cloud Computing, Telecommunications, Business Strategy, Innovation Management, Web Intelligence, Management Consulting, Marketing, Internet, Strategy, Entrepreneurship, Creative..., Social Entrepreneurship, Internet Entrepreneur, Fashion, Editorial, Photography, Brand Development, Entertainment, Blogging, Public Relations, Creative Direction, Television, Runway, Social Networking, Film
Education
London School of Economics and Political Science, U. of London 2011 — 2014
Development and Economics
Diplo Foundation 2011 — 2012
Next Generation Leaders (NGL) Programme, Internet, Internet Society Member
Universidad Latina de Costa Rica 2009 — 2012
Business Studies
Manager Tools November 2009 - Present
Alexander Mann Solutions May 2009 - November 2009
Xchanging March 2006 - May 2009
Portsmouth City Council June 2005 - March 2006
Hays Accountancy & Finance August 2004 - June 2005
RAC 2000 - 2004
Skills
Change Management, Recruiting, Management, Business Development, Training, CRM, Process Improvement, Strategy, Strategic Planning, Business Process, Team Leadership, Leadership, Interviews, Sourcing, Program Management, Project Management, Coaching, Vendor Management, Management Consulting, Talent Management, Business Process..., Executive Coaching, Customer Service, Team Building, Employee Engagement, Performance Management, Outsourcing
Education
University of Central Lancashire 1995 — 1996
MA, International Business
University of Central Lancashire 1990 — 1994
BSc, Business German and Business Information Systems
Gasco Energy, Inc. November 2013 - Present
RAC March 2011 - October 2011
Cleartech Custom Pools August 2009 - February 2010
Rumleyvision Films June 2009 - July 2009
Revelator Productions March 2009 - March 2009
Revelator Productions January 2009 - February 2009
Scenarios USA September 2008 - September 2008
Sixth Street Films February 2008 - April 2008
Slappy K-nappy Productions August 2007 - September 2007
Radical August 2007 - August 2007
Skills
Photoshop, Final Cut Pro, InDesign, Word, Excel, Autodesk Sketchbook, Illustrator, Drawing, Power Generation, Adobe Software, Mac, PC, Power Tools, Sketching, Excalibur, BOLO
Education
The University of Texas at Austin 2000 — 2004
Bachelor Of Science - College Of Communications, Radio/Television/Film
Dartand Systems, Inc January 2014 - Present
Plugware Solutions January 2001 - November 2014
RAC February 2013 - December 2013
Cole Valley Software March 2007 - July 2013
Vivista 2004 - 2007
Cole Valley Software 2000 - 2001
Topspeed Corporation 1992 - 2000
Clarion Software/TopSpeed Corp 1992 - 2000
Kanisa 1996 - 1998
Skills
C#, Microsoft SQL Server, Visual Studio, Web Applications, Databases, XML, Agile Methodologies, Web Services, Database Design, SQL, ASP.NET MVC, .NET, AJAX, HTML, WinForms, C++, ASP.NET, JavaScript, Subversion, jQuery, Sockets, Software Engineering, Web Development, Software Development, MVC, TFS, OOP, SQL Server, Architecture, LINQ, Test Driven Development, C, Software Design, Entity Framework, T-SQL, ASP, Agile Project Management, REST, WCF, Scrum, UML, Oracle SQL, IIS, SOA, Agile, SOAP, XSLT, CMS, SSO, ADFS
Education
University of Greenwich 1988 — 1990
Computer Science
University of Greenwich
ICR SVPTNS2002 - 2005
Research International 1994 - 1997
RAC 1986 - 1988
Education
Cornell University 1980 — 1982
RAC March 2010 - Present
Combine International August 2006 - March 2010
The Richter and Phillips Company September 2004 - September 2006
Sacchi January 1999 - March 2004
Skills
Buying, Planning, Sales Management, Customer Service, Promotions, Diamonds, Training
Education
Gemological Institute of America
Diamond and Gemstone Certified
NDA
Northern Kentucky University
Bachelor of Science, Education
Self Employed February 2008 - Present
RAC 2002 - 2007
World Gym 2002 - 2004
Education
Macomb Community College 1992 — 1995
Associates, Marketing
RAC September 2013 - Present
Jewelry Land Warehouse, LLC December 2010 - August 2012
Raja Foods Atlanta, LLC February 2003 - April 2008
Skills
Accounts Payable, Payroll, Invoicing, Accounts Receivable, Budgets, Customer Service, Finance, General Ledger, Sales
Education
Osmania University 1996 — 1998
Master of Business Administration (MBA), Business/Commerce, General
DriveTime March 2015 - Present
Santander Consumer USA Inc. September 2013 - February 2015
Santander Consumer USA Inc. June 2011 - September 2013
Santander Consumer USA Inc. February 2010 - June 2011
Santander Consumer USA Inc. April 2007 - February 2010
RAC 2004 - 2007
Regional Acceptance 2004 - 2007
Regional Acceptance 2004 - 2007
Skills
Management, Training, Strategy, Outsourcing, Loss Mitigation, Call Centers, Portfolio Management, Relationship Management, Finance, Vendor Management, Loan Servicing, Customer Satisfaction, Operations Management, Team Building, Customer Service, Banking, Business Analysis, Consumer Lending, Credit, Credit Analysis, Credit Risk, Customer Retention, Leadership, Loans, Negotiation, Risk Management, Financial Services, Process Improvement, Underwriting, Credit Cards, Loan Origination
Education
University of North Texas 2001 — 2003
Business / Kineseology
Tarrant County College 2000 — 2002
Associate of Arts (A.A.), Business
Downtown Mesa Association January 2014 - Present
RAC February 2010 - March 2013
Education
University of Oregon
Bachelor of Science (BS)
RAC March 2012 - Present
AJ WRIGHT October 2009 - February 2011
VALUE CITY DEPARTMENT STORE 1999 - 2008
Education
Community College of Allegheny County 1978 — 1980
CERTIFICATE, Industrial Electronics Technology/Technician
Forbes Road Career and Technology Center 1978 — 1980
CERTIFICATE, Computer Science
Retirement February 2014 - Present
Ricoh Americas Corp April 2011 - January 2014
RAC 1993 - March 2010
American International Group March 1986 - August 1993
Skills
DB2, COBOL, Mainframe, CICS, SQL, SDLC, JCL, Access, Disaster Recovery, Toad, Visio, Software Project..., Unix, VSAM, SPUFI, QMF, Sybase, Intertest, Production Support, Systems Analysis, Lotus Notes, Requirements Analysis, Requirements Gathering, Performance Tuning, Software Development, OMNI, TSO, SMTP, Fileaid, Easytrieve, IBM Mainframe, DB2/SQL, REXX, IBM Utilities, ISPF, Application Development, FTP, User Acceptance Testing, Syncsort, Relational Databases, Remedy, Performance Improvement, application performance..., System Design, Microsoft Excel, Microsoft Word
Education
Iona College 1979 — 1983
MBA, Information Systems
City University of New York-Herbert H. Lehman College 1972 — 1975
BA, Math
LaGuardia High School 1968 — 1971
HS, Voice
Pinnacle Consulting Solutions, Inc July 2014 - Present
RAC July 2014 - Present
AT&T December 2006 - December 2013
AT&T Community Network 2004 - 2010
AT&T April 2003 - December 2006
AT&T April 2002 - May 2003
AT&T February 2000 - April 2002
AT&T January 1999 - February 2000
AT&T February 1998 - February 1999
AT&T February 1997 - February 1998
Skills
Call Centers, Telecommunications, Management, Training, Strategy, Leadership, Software Documentation, Analysis, Performance Management, Sales Operations, Cross-functional Team..., Process Improvement, Call Center, Managed Services, Customer Service, Customer Experience, Project Management, Team Leadership, Human Resources, Sales, Sales Management, MPLS, VoIP, Time Management, Coaching, Unified Communications, Employee Relations, Employee Training, Change Management, Six Sigma, Team Building, Leadership Development, Microsoft Office, Strategic Planning, Training Facilitation, Development Of Employees, Sales Rep Training, Program Management, Performance Appraisal, Organizational..., Operations Management, Event Planning, Event Management, Nonprofits, Accounting, PowerPoint, Financial Reporting, Fundraising, Customer Satisfaction
Education
Grand Canyon University 2010 — 2014
EdD, Organizational Leadership
University of Phoenix 2007 — 2008
MBA, Global Management
Governors State University 2004 — 2006
BS, Accounting
RAC March 2009 - Present
Harvey Hubbell Caribe, Inc. October 2002 - January 2009
Education
Universidad de Puerto Rico 2001 — 2003
Ingeniería en Electrónica
RAC 2013 - 2013
Education
National American University 2011 — 2013
Bachelors of Science, Health/Health Care Administration/Management