Rackspace Company
Industry: Company
DescriptionRackspace Inc. is an American managed cloud computing company based in Windcrest, Texas, a suburb of San Antonio. The company also has offices in Australia, the United Kingdom, Switzerland, the Netherlands, Germany, Singapore, Mexico and Hong Kong. Customer service: 0800 988 0300 Sales: 0800 988 0100 Billing support: 00 1 210-312-4000 Revenue: 2.001 billion USD (2015) Headquarters: Windcrest, Texas, United States Subsidiaries: Datapipe, ObjectRocket, RelationEdge, LLC,
Rackspace List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Rackspace. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Rackspace Employees
Amazon Web Services April 2015 - Present
Amazon Web Services July 2013 - April 2015
Misco UK February 2013 - July 2013
Rackspace, the Open Cloud Company 2008 - 2012
Rackspace, the Open Cloud Company 2010 - 2011
Rackspace 2008 - 2010
Time Warner Cable Business Class June 2007 - April 2008
Skills
ITIL, Data Center, Operating Systems, Troubleshooting, Windows Server, DNS, XP, Red Hat Linux, Windows 7, Virtualization, Servers, VMware, Disaster Recovery, Computer Hardware, Active Directory, DHCP, VPN, Microsoft Exchange, Technical Support, Linux, VoIP, Online Marketing, Firewalls, Networking, System Administration, Network Administration, System Deployment, Routers, Citrix, CCNA, WAN, SAN, HP, Cisco Technologies, Salesforce.com, Network Security, Hardware, SharePoint, Cloud Computing, Account Management, Rackspace Cloud, Cloud Applications, Solution Selling, Enterprise Software, Managed Services, Storage, Strategy, Security, Microsoft Technologies, SaaS
Education
Ibmec Business School / IBMEC 2008 — 2008
Bachelor of Business Administration (BBA), International Marketing
The University of Texas at San Antonio 2004 — 2008
The University of Texas at Austin 2003 — 2008
Rackspace May 2015 - Present
Education
Carnegie Mellon University 1997 — 2001
BS
Hostway Corporation December 2014 - Present
Enterhost May 2014 - Present
Codero December 2012 - August 2013
Codero June 2012 - December 2012
Hosting.com January 2011 - July 2012
Hosting.com May 2010 - January 2011
Rackspace Hosting September 2009 - April 2010
Rackspace May 2009 - September 2009
Rackspace Managed Hosting 2006 - April 2009
Rackspace Hosting 2005 - 2005
Skills
Sales Leadership, Team Building, Recruitment & Selection, Training & Coaching, Performance Metrics, Sales Initiatives &..., Performance Evaluation, Data Center, Sales Management, Strategic Partnerships, Recruiting, Sales, Training, Direct Sales, Salesforce.com, Sales Operations, Performance Appraisal, Channel, Coaching, Account Management, Cloud Computing, Managed Hosting, Solution Selling, Lead Generation, SaaS, Enterprise Software, Managed Services, Inspiration, Sales Process, New Business Development, Selling, Channel Partners, Demand Generation, Management, Strategy, Contract Negotiation, Start-ups, Partner Management, Co-location, Business Development, Product Management, Leadership, Professional Services, CRM, Go-to-market Strategy, Marketing Strategy, Business Alliances, Forecasting, Consulting, Executive Management
Education
Colorado State University 1996 — 2000
Bachelor of Applied Science (B.A.Sc.), Marketing, 3.5
Kareo October 2013 - Present
Volusion March 2009 - October 2013
Rackspace January 2006 - March 2009
GL Services October 2003 - January 2006
FedEx Kinko's October 2000 - October 2003
PureNET September 1997 - October 2000
Skills
Net Promoter Score, Customer Experience, Customer Loyalty, Employee Engagement, Organizational..., Six Sigma, Customer Retention, SaaS, Change Management, Strategic Planning, Voice of the Customer, E-commerce, Start-ups, Mentoring, Brand Loyalty, CRM, Call Center, Strategy, Cross-functional..., Cross-functional Team..., Account Management, Customer Satisfaction, Long-term Customer..., Call Centers, Cloud Computing, Salesforce.com, Leadership, Online Marketing, B2B, IT Strategy, Lead Generation, Team Management, Customer Success, Lean Six Sigma for..., P&L Management, Business Transformation, Operational Excellence, Technical Support, Customer Self Service, Recruiting, Strategic Partnerships, Enterprise Software, Professional Services, Project Management, Sales, Analytics, Business Strategy, Solution Selling, Marketing, Integrated Marketing
Education
The University of Texas at Austin - The Red McCombs School of Business
Certificate, Rackspace Leadership Development Program
Gordon Conwell Theological Seminary
Certificate, Ockenga Institute
Rackspace June 2014 - Present
Mitchell International October 2011 - June 2014
The Active Network May 2011 - October 2011
SolarWorld February 2009 - June 2010
Taste of Wine, Inc January 2007 - December 2009
Merix Corporation November 2005 - January 2007
Hollywood Entertainment, Inc July 2004 - March 2005
Blount International, Inc January 2003 - July 2004
Louisiana-Pacific Corporation December 1998 - September 2002
TOC Management Services November 1992 - December 1998
Skills
Microsoft Excel, Outsourcing, Contract Negotiation, 401k, Policy, Organizational..., Data Analysis, Market Pricing, Workers Compensation, Human Capital, Salary, Employee Handbooks, Project Planning, Legal Compliance, Negotiation, Organizational Design, SAP, Business Intelligence, SPHR, PowerPoint, HR Consulting, Acquisition Integration, Team Leadership, Accounting, Benefits Design, Internal Communications, Employee Recognition, HRIS, Expatriate Management, Employee Wellness, Executive Pay, Employee Stock Options, Compensation Program..., Ultipro, Training, Financial Analysis, Variable Pay Design, Leave of Absence..., Benefits Administration, Employee Benefits, Payroll, Deferred Compensation
Education
University of Oregon 2000 — 2002
Master of Business Adminstration, Business Administration
Lewis and Clark College 1985 — 1987
Bachelor of Science, Economics
Rackspace July 2014 - Present
Sabbatical@Home February 2014 - July 2014
Dell 2013 - 2014
Dell 2012 - 2014
Dell 2010 - 2012
Dell inc. 2007 - 2010
National Instruments 2006 - 2007
National Instruments August 2003 - May 2006
National Instruments June 2001 - August 2003
Skills
Product Management, Enterprise Software, Cross-functional Team..., Program Management, Agile Methodologies, Software Engineering, Product Development, Integration, Software Development, Storage, Management, Project Planning, Embedded Systems, Leadership, Business Development, Project Management, Strategy, Agile Project Management, Go-to-market Strategy, Scrum, Networking, Testing, Strategic Planning, Start-ups, Team Leadership, Business Strategy, Sales Operations, Business Intelligence, Vendor Management, Competitive Analysis, Software Project..., Project Portfolio..., Pre-sales, CRM, IT Strategy, Mergers & Acquisitions, Solution Architecture, Software Documentation, Marketing Strategy, Product Marketing, Customer Insight, Product Launch, Cloud Computing, Virtualization, SaaS, Requirements Analysis, Business Analysis, SDLC
Education
The University of Texas at Austin - The Red McCombs School of Business 2007 — 2009
MBA, General Management
Texas A&M University 1999 — 2001
Masters, Computer Science
National Institute of Technology Karnataka 1995 — 1999
BE, Computer Science
Kendriya Vidyalaya 1993 — 1995
High School, Science
Rackspace September 2013 - Present
Catamaran May 2012 - August 2013
Skills
Customer Service, Computer Hardware, Java, Networking, Microsoft Office, Software Development, Windows, Hardware Diagnostics, Linux, Desktop Computers, CompTIA Network+..., System Administration
Education
Chestnut Hill College 2009 — 2013
New Braunfels Utilities February 2015 - Present
Argo Group International Holdings, Ltd. September 2013 - January 2015
Rackspace Hosting March 2012 - May 2013
Rackspace Hosting August 2011 - March 2012
Rackspace Hosting April 2010 - August 2011
Rackspace February 2009 - April 2010
Rackspace June 2008 - February 2009
Rackspace November 2007 - June 2008
Rackspace May 2007 - November 2007
Rackspace August 2006 - May 2007
Skills
Servers, Disaster Recovery, DNS, Cloud Computing, Active Directory, Windows Server, Management, Vendor Management, System Administration, Project Management, Leadership, Virtualization, Employee Relations, Troubleshooting, Red Hat Linux, Technical Support, Network Administration, ITIL, Linux, Team Leadership, Customer Satisfaction, Resource Management, Switches, Unix, Routers, Windows, Communication, Data Center, Databases, Hardware, Microsoft SQL Server, Team Building, Satisfied Clients, Net Promoter Score, Cluster, Apache, Software Installation, Six Sigma, Account Management, Kali Linux, Metasploit
Education
SANS Institute
SANS Pen Test Austin 2015
Iowa State University
Bachelor of Science, Management of Information Systems
The University of Texas at Austin
Development Center / Continuing Education Center
Rackspace January 2015 - Present
Software Advice February 2014 - January 2015
Fairfax Collegiate, LLC June 2011 - December 2013
George Mason University August 2011 - June 2013
Phoebe: A Journal of Literature and Art August 2012 - May 2013
Phoebe: A Journal of Literature and Art August 2011 - May 2013
Alexandria City Public Schools January 2011 - August 2011
Skills
Writing, Editing, Research, Content Marketing, Marketing, Social Media Marketing, Market Research, SEO, Copywriting, Proofreading, Curriculum Design, Teaching, Curriculum Development, Creative Writing
Education
George Mason University 2010 — 2013
Master of Fine Arts (MFA), Creative Writing - Fiction
The University of Georgia 2006 — 2010
Bachelor of Arts (BA), English Language and Literature; Latin Language and Literature
Rackspace June 2014 - September 2015
Rackspace, the Open Cloud Company January 2013 - June 2014
MyEdu July 2010 - January 2013
FeedMagnet February 2011 - October 2011
MeshNetworks February 2009 - May 2010
Skills
SSL, OpenStack, Python, JIRA, Test Automation, Selenium, Regression Testing, Testing, Test Cases, Quality Assurance, Test Planning, Agile Methodologies, Functional Testing, Ruby, Cucumber, Scuba Diving
Education
Austin Community College
Rackspace July 2014 - Present
Rackspace Hosting August 2012 - June 2014
Rackspace Hosting October 2011 - August 2012
Powerhouse Electrical Services August 2008 - October 2011
Skills
Business Development, Managed Hosting, Cloud Computing, Management, Project Planning, Sales, Proposal Writing, Marketing, Software Documentation, SaaS, Salesforce.com, Solution Selling, Managed Services, Sales Process, Data Center, Web Hosting, Virtualization, Security, Networking, Professional Services
Education
Galveston College
General Studies
VMware March 2015 - Present
Rackspace February 2012 - February 2015
Rackspace July 2011 - July 2012
Microsoft February 2006 - June 2011
Amdocs February 2005 - February 2006
Electronics for Imaging 2003 - 2005
Quark 2003 - 2004
Enterprise System Solutions (P) LTD, ESSPL May 2002 - June 2003
LogonHealth Corp July 1999 - May 2002
Ramco Systems June 1996 - September 1998
Skills
SaaS, Image Processing, Security, Cloud Computing, Agile Methodologies, Distributed Systems, C#, C++, Platform as a Service..., Software Development, Technical Leadership, Software Design, Product Management, Workflow as a Service, Architecture, Scrum, PaaS, Databases, Enterprise Software, Start-ups, Architectures, Strategy, Integration, Mobile Devices, Competitive Analysis, Product Development
Education
The University of Texas at Austin - The Red McCombs School of Business 2013 — 2014
Masters in Entrepreneurship, Entrepreneurship/Entrepreneurial Studies
IIT Delhi 1992 — 1996
B-Tech, Engineering
Tilt 2015 - Present
Rackspace, the Open Cloud Company 2012 - 2014
Rackspace Hosting 2011 - 2012
Rackspace 2007 - 2011
Accenture 2004 - 2007
Skills
Strategy, Cloud Computing, Business Strategy, SaaS, Management, Strategic Partnerships, Go-to-market Strategy, Marketing Strategy, Leadership, Mergers & Acquisitions, Start-ups, Product Management, Product Marketing, Entrepreneurship, Enterprise Software
Education
Austin College 1998 — 2002
B.A., Business Administration
Code Climate August 2015 - Present
H2O.ai February 2015 - August 2015
Rackspace July 2014 - February 2015
Rackspace, the Open Cloud Company April 2013 - July 2014
10gen (the MongoDB company) February 2011 - January 2013
eHire April 2009 - February 2011
JBoss Inc. April 2002 - September 2006
Pencom Systems 1997 - 2002
Skills
SaaS, Cloud Computing, Enterprise Software, Start-ups, Salesforce.com, Professional Services, Account Management, Business Development, New Business Development, Sales, Analytics, Sales Management, Entrepreneurship, Solution Selling, E-commerce, Mobile Devices, Strategic Partnerships, Product Management, Software Development, Team Leadership, Integration, Open Source Software, Selling, Sales Process, Management, Leadership, Strategy, Direct Sales, Talent Acquisition, Product Marketing, Recruiting, Open Source
Education
Indiana University Bloomington 1993 — 1997
BS
JP Stevens High School 1989 — 1993
Texas Department of Public Safety May 2015 - Present
Avention November 2014 - May 2015
uShip August 2014 - November 2014
Go2Danz July 2008 - September 2014
CanWe Studios May 2013 - May 2014
MPower Mobile, Inc January 2011 - March 2013
Lockheed Martin May 2010 - December 2010
Rackspace April 2007 - May 2010
Lockheed Martin January 2005 - April 2007
Job Corps September 2002 - December 2004
Skills
Software Quality..., Testing, Quality Assurance, SDLC, Software Documentation, Unix, Test Planning, User Acceptance Testing, SQL, System Testing, Regression Testing, Business Analysis, Software Engineering, JavaScript, Program Management, Visio, Integration, Agile Methodologies, JIRA, Access, Requirements Analysis, Scrum, Analysis, Test Automation, Subversion, Test Cases, XML, Manual Testing, Software Development, Software Project..., Software Design, Databases, Web Development, Security, SharePoint, Agile Project Management, Business Process, Web Applications, Oracle, Web Services, Requirements Gathering, Visual Studio, Perl, Microsoft SQL Server, Visual Basic, Project Planning, Java, Shell Scripting, PL/SQL, Linux
Education
Capella University 2000 — 2004
Master of Science (MS), Business
The University of Texas at Austin - Red McCombs School of Business 2002 — 2003
CMBA, Community Minority Business Administration
Austin Community College 1998 — 2000
AS, Business Administration
Equinix December 2014 - Present
Rackspace August 2013 - December 2014
Cavo Broadband Communications LLC July 2011 - August 2013
AT&T January 2008 - April 2011
Skills
Project Management, Data Center, Fiber Optic Networks, Engineering, Networking, Routers, Software Installation, VoIP, Switches, Cisco Technologies, Telecommunications, Installation, Microsoft, Operating Systems, POTS, T1, Modems, Cisco Routers, TCP/IP protocols, IP Cameras, Network Security, Fiber Optics, Network Infrastructure, Rackspace Cloud, Firewalls, TCP/IP, Cloud Computing, Servers, Troubleshooting, Project Planning, Project Coordination
Education
Harper College
Plainfield South High School
High School Diploma
Rackspace May 2014 - Present
Amplifi Commerce May 2013 - May 2014
Amplifi Commerce September 2012 - May 2013
Lyons Consulting Group June 2012 - September 2012
Lyons Consulting Group May 2011 - July 2012
Conn's June 2000 - May 2011
The Computer Shack 1997 - 2000
Skills
E-commerce, Retail, Business Analysis, Team Management, Magento, Strategic Planning, Online Marketing, Solution Selling, Business Development, Product Management, Sales, Team Leadership, Management, Agile Methodologies, Start-ups, Strategy, Leadership, Competitive Analysis, Product Marketing, Strategic Partnerships, Mobile Devices, Project Management, Project Planning, Team Building, Vendor Management, SaaS, ERP, Google Analytics, Business Intelligence, WordPress, CRM, Analytics, Salesforce.com, SEO, Integrated Marketing, Online Advertising, Web Analytics, Consulting, Advertising, SEM, Email Marketing, Account Management, B2B, Lead Generation, Mobile Applications, Digital Marketing, Web Development, Cross-functional Team..., Enterprise Software, Server Architecture
Education
Lamar University 2003 — 2008
Management Information Systems, Business
The University of Texas at Austin September 2014 - Present
The University of Texas at Austin April 2014 - Present
Independent January 2004 - Present
Rackspace January 2014 - Present
Universitat Oberta de Catalunya (UOC) January 2013 - July 2014
Universitat Pompeu Fabra September 2012 - September 2013
Universitat Pompeu Fabra September 2007 - September 2012
Skills
Academic Writing, Applied Linguistics, Research, Translation, Teaching English as a..., Teaching, Textual Analysis, Coh-Metrix, English, SLA, Bilingualism, SPSS, University Teaching
Education
Universitat Pompeu Fabra 2008 — 2012
Doctor of Philosophy (PhD), Applied Linguistics
The University of Edinburgh 2009 — 2009
Visiting postgraduate student, Developmental Linguistics
University Pompeu Fabra 2005 — 2008
DEA [Diploma de Estudios Avanzados], Applied Linguistics
Columbia University in the City of New York 1999 — 2003
Bachelor of Arts (B.A.), English Language and Literature/Letters
Walt Whitman HS 1996 — 1999
CenturyLink Technology Solutions March 2015 - Present
Tran Group June 2012 - Present
Rackspace February 2013 - February 2014
Internap March 2011 - February 2013
TelePacific Communications May 2007 - March 2011
MTS (aquired by Black Box) August 2003 - August 2006
United States Army January 2001 - March 2003
United States Army September 1995 - December 2000
Skills
Business Development, Professional Services, Enterprise Software, Cloud Computing, Strategic Partnerships, Competitive Analysis, Direct Sales, Strategic Planning, Sales Operations, Management, Strategy, Account Management, Cloud Consulting, Sales Process, Managed Hosting, Co-location, Security, Virtualization, Disaster Recovery, Storage, Channel Partners, Rackspace Cloud, Cloud Applications
Education
University of Massachusetts at Amherst - Isenberg School of Management 2004 — 2007
MBA, Management
Onfleet March 2015 - Present
Rackspace May 2013 - May 2015
Freelance July 2007 - January 2014
eShares February 2013 - August 2013
Exceptional Cloud Services November 2012 - May 2013
Mobcaster March 2012 - February 2013
Researchrr October 2010 - August 2012
ADN Group GmbH March 2011 - July 2012
Participatory Culture Foundation November 2011 - May 2012
Fight for the Future August 2011 - March 2012
Skills
User Experience, User Interface Design, Graphic Design, Photography, User Interface, Corporate Identity, Web Design, Typography, Mobile Design, Graphics, Flash, Multimedia, After Effects, Web Development, Storyboarding, Animation, Creative Direction, Adobe Fireworks, Branding & Identity, Logo Design, Motion Graphics, WordPress, Mobile Applications, Art Direction, Information Design, Illustrator, HTML 5, Video, Illustration, Information Architecture, Interaction Design, User Experience Design, Dreamweaver, HTML, Front-end, Layout, Wireframes, User-centered Design, Adobe Creative Suite, Visual Communication, CSS
Education
Dublin City University 2008 — 2011
BSc in Multimedia, User Experience
Verizon Enterprise Solutions March 2014 - Present
One Source Networks May 2012 - September 2013
Peak Hosting November 2010 - March 2012
The Planet June 2009 - November 2010
Rackspace July 2007 - May 2009
Rackspace November 2006 - July 2007
Home Depot October 2004 - November 2006
EDS May 1998 - November 2003
Skills
Channel Creation, Channel Management, Cloud Computing, Strategic Planning, Consultative Selling, Hosting, SaaS, Account Management, Team Building, Product Management, New Business Development, Contract Negotiations, Channel, Salesforce.com, Channel Partners, Managed Services, Selling, Business Development, Networking, Telecommunications, Product Marketing, E-commerce, Professional Services, CRM, Direct Sales, Go-to-market Strategy, Leadership, Start-ups, Strategic Partnerships, Solution Selling, Sales Management, Virtualization, Sales, Contract Negotiation, Sales Process, Enterprise Software, Sales Operations, Vendor Management, VoIP, Wireless, Strategy, Co-location, Unified Communications, Business Alliances, Storage, Sales Enablement, Partner Management
Education
Texas A&M University 1989 — 1993
BBA, Marketing
The University of Texas at San Antonio 2004 — 2006
MBA, Management Science
Harvard Extension School
Management Science
ClearDATA - Healthcare Cloud Computing June 2015 - Present
Dell May 2013 - January 2015
Dell July 2011 - May 2013
Rackspace January 2009 - July 2011
Rackspace March 2009 - December 2009
Rackspace October 2006 - March 2009
SAVVIS May 2000 - October 2006
Concert 1996 - 2000
Skills
Cloud Computing, Data Center, Virtualization, Product Management, Managed Hosting, Storage, High Availability, Integration, Managed Services, Hosting, Servers, Enterprise Architecture, Security, Disaster Recovery, Linux, Networking, Storage Area Networks, Solution Architecture, Network Architecture, Enterprise Storage, SAN, Server Architecture, Pre-sales, Hybrid Cloud, System Architecture, Agile Methodologies, Professional Services, IaaS, IP, NAS, Storage Virtualization, VMware, Telecommunications, System Administration, PaaS, Network Security, Distributed Systems, OpenStack, Private Cloud, IT Strategy, Windows Server, Web Services, Software Development, Storage Solutions, DevOps, Agile, Load Balancing, Network Administration, Windows, SaaS
Education
Ecole nationale supérieure des Mines de Saint-Etienne
Ingénieur Civil des Mines (Masters degree in science and engineering)
Texas Department of Public Safety November 2014 - Present
Leonsprings Volunteer Fire Dept November 2011 - Present
FireGuy IT Services March 2011 - Present
Bexar County Fire Marshals May 2006 - Present
Rackspace January 2009 - October 2014
Rackspace Hosting January 2009 - October 2012
SOUTHWEST TEXAS REGIONAL ADVISORY COUNCIL August 2007 - November 2008
Clear Channel Worldwide December 2004 - August 2007
Citibank January 2004 - December 2004
Adelphia Communications May 2002 - January 2004
Skills
Active Directory, Technical Support, Troubleshooting, Software Documentation, Windows, Security, Microsoft Exchange, Incident Management, TCP/IP, Help Desk Support, SharePoint, System Administration, DHCP, Networking, Windows Server, Incident Command, Antivirus, Public Speaking, Servers, VMware, Training, Coaching, Teaching, Computer Hardware, Blackberry Enterprise..., Management, Purchasing, Citrix, Customer Satisfaction, Databases, Laptops, Disaster Recovery, Hardware, Operating Systems, Windows 7, Outlook, Virtualization, VPN, Firewalls, OS X, DoubleTake, NSI, Customer Service, Information Technology, SAN, Microsoft Office, Project Management, Windows XP, Software Installation, Server Administration
Education
Erie Community College 2001 — 2002
Associate's Degree, Computer Information Systems, Did Not Complete
Charles G Finney 1996 — 2000
High School, General Studies, Graduated
Rackspace, the #1 managed cloud company February 2015 - Present
Rackspace April 2014 - Present
Intel Corporation March 2013 - April 2014
Intel Corporation August 2011 - March 2013
Rice Alliance for Technology and Entrepreneurship January 2011 - August 2011
Anadarko Petroleum May 2010 - August 2010
White Deer Energy March 2010 - May 2010
MMG Partners Global Financial Services Consulting March 2007 - May 2008
Cornell University September 2005 - December 2006
Skills
Financial Modeling, Project Management, Process Improvement, Business Development, Business Planning, Start-ups, Mergers & Acquisitions, Finance, Management, Forecasting, Entrepreneurship, Marketing Strategy, Marketing, Investments, Strategy
Education
Rice University - Jesse H. Jones Graduate School of Management 2009 — 2011
MBA, Finance and Entrepreneurship
Cornell University 2003 — 2006
B.S., Communication, Concentration in Information Science and Psychology
Red Hat June 2012 - Present
Red Hat July 2010 - Present
ViaWest August 2007 - July 2010
Rackspace 2005 - 2007
Rackspace Managed Hosting 2005 - 2007
Skills
Virtualization, Cloud Computing, VMware, Enterprise Architecture, Linux, Infrastructure, RHEL, Cluster, RHCE, Pre-sales, Ruby, PostgreSQL, Solaris, vSphere, RHEV, KVM, OpenStack, Object Pascal, Arch Linux, Team Building, Sales Management, Lua, BSD, Debian, Web Hosting, Data Center, Monkey Script, Windows Server 2012, Windows Server, SaaS, Red Hat Linux, Operating Systems, High Availability, Enterprise Software, Technical Resource...
Education
University of New Orleans 1996 — 2001
BGS, Environmental Sociology
Universität Innsbruck 2000 — 2000
Bachelor's degree, International Business
American University 1996 — 1998
St. Martin's Episcopal School 1993 — 1996
Rackspace May 2014 - Present
Camber Corporation March 2008 - May 2014
Lockheed Martin Information Technology August 2007 - March 2008
Anheuser-Busch Companies, Inc. May 2007 - August 2007
Illinois Army National Guard March 2000 - March 2006
Skills
Linux, Virtualization, Software Development, Network Security, Software Engineering, Python, C, OpenStack, Behave, Ruby, Perl, Bash, Libvirt, GLIb, PostgreSQL, ActiveRecord, Git, CMake, GCC, Binutils, GDB, Valgrind, RSpec, Google Test, GNU/Linux, POSIX, OS X, Windows, Networking, Debian PMS, LaTeX, Agile Methodologies, Software Design, SQL, Ansible
Education
Georgia Institute of Technology 2014 — 2017
Master of Science (M.S.), Computer Science, 4.00
Southern Illinois University, Edwardsville 2004 — 2008
Bachelor of Science (B.S.), Computer Science, 3.99
Triblio Inc. Chief Marketing OfficerVocusOctober 2011 - February 2013
Rackspace July 2010 - October 2011
Dell 2009 - July 2010
Dell 2008 - 2009
Dell 2006 - 2008
Dell 2005 - 2006
Dell 2004 - 2005
Bain & Company 1993 - 1996
Skills
Strategic Planning, CRM, Strategic Partnerships, B2B, Demand Generation, B2B Marketing, E-commerce, SaaS, Strategy, Enterprise Software, Team Leadership, Salesforce.com, Go-to-market Strategy, Cloud Computing, Competitive Analysis, Cross-functional Team..., Marketing Communications, Analytics, Product Management, Marketing Strategy, Management, Product Marketing, Leadership, Multi-channel Marketing, Lead Generation, Solution Selling, Start-ups
Education
Harvard University 1989 — 1993
Bachelor's degree, Economics
Rackspace 2014 - 2014
Booz Allen Hamilton May 2012 - August 2012
Walt Disney World January 2012 - June 2012
University of Central Florida August 2010 - December 2011
Skills
Java, Eclipse, C#, CSS, C++, HTML, SQL, JavaScript, C, Visual Basic, Visual Studio, Programming, PHP, XAML, DevOps
Education
University of Central Florida 2010 — 2014
Bachelor of Science (BS), Information Technology, Senior
Lake-Sumter Community College 2008 — 2010
Associate of Arts (AA), Mathematics and Computer Science
Rackspace July 2015 - Present
Rackspace May 2014 - August 2014
Camp Lucy August 2013 - April 2014
Mission Road Developmental Center May 2013 - July 2013
Carr Communications May 2013 - June 2013
Sterling Partners in Behavioral Health January 2011 - August 2012
Middle Way House September 2011 - May 2012
Kate's Frosting March 2011 - August 2011
Mission Road Developmental Center May 2010 - August 2010
Skills
Public Relations, Event Planning, Research, Event Management
Education
The University of Texas at Austin 2012 — 2015
Bachelor of Science (BS), Public Relations, 3.9
Indiana University Bloomington 2011 — 2012
Business, Management, Marketing, and Related Support Services
Rackspace November 2012 - Present
Dell Inc May 2010 - February 2012
Dell, Inc 2007 - 2010
Dell Inc. March 2004 - September 2007
Apple, Inc September 1999 - June 2002
Dell, Inc 1997 - 1999
Apple, Inc 1989 - 1997
Skills
Cloud Computing, Virtual Teams, Call Center, Change Management, PMP, ITIL, Process Improvement, Team Management, Negotiation, Cross-functional Team..., Performance Improvement, Problem Solving, Human Resource..., Team Building, Performance Management, Customer Support, International Support, Manage Client..., Account Relationship, Progress Monitoring, Customer Service..., Service Operations, Service Desk Management, Cross-functional..., Collaborative Leadership, Hands-on leader, Thrives on challenges, Overcome Obstacles, Sense Of Urgency, Highly versatile, Big-picture Thinker, Quick Study, Strengthening Client..., Mentoring Of Staff, Coaching Staff, Offshore Resource..., Management by Objectives, Overcome Objections, KPI implementation, Quality Monitoring, Employee Relations, Global Teams, Coaching, IT Service Management, Operations Management, Service Delivery, Leadership, SaaS, Technical Support, Enterprise Software
Education
CSUN
Mirantis May 2015 - Present
Rackspace June 2014 - May 2015
Citrix April 2013 - June 2014
Citrix November 2012 - June 2014
Sheridan Healthcorp June 2012 - November 2012
4 Media Online April 2011 - July 2012
BMV Corporation November 2004 - April 2011
Universal Tech Support February 2004 - August 2004
The Answer Group (TAG) June 1999 - January 2004
Skills
Apache, VMware ESX, Linux, Windows Server, Xen, MySQL, Servers, Microsoft Exchange, Firewalls, CentOS, Cloud Computing, Ubuntu, Cisco Technologies, Tomcat, Group Policy, Exchange 2010, Asterisk, Splunk, XenServer, Cisco, Nagios, Gentoo, Mitel, Cloud Computing IaaS, CouchDB, CloudStack, OpenStack
Education
Keiser College 2002 — 2005
Associates, Computer Science and Network Security
Rackspace Hosting February 2012 - Present
Rackspace Hosting June 2011 - February 2012
Rackspace Hosting March 2011 - June 2011
Rackspace Hosting September 2009 - June 2011
Rackspace Hosting September 2008 - September 2009
Rackspace Managed Hosting February 2006 - September 2008
Rackspace August 2004 - February 2006
The Methodist Hospital 2003 - 2003
Brentwood Academy August 1998 - May 2002
Skills
Employee Engagement, Strategic Planning, Customer Loyalty, Coaching, Performance Management, Human Resources, Leadership Development, Talent Acquisition, Strategy, Talent Management, Cloud Computing, Management, Training, CRM, Brand Loyalty, Onboarding, Program Management, Recruiting, Leadership, Start-ups, Business Process..., Deferred Compensation, Team Building, Mergers & Acquisitions, Vendor Management
Education
Rice University - Jesse H. Jones Graduate School of Management 2002 — 2004
Master of Business Administration (MBA)
Vanderbilt University 1997 — 1998
Master of Education (MEd), Secondary Education and Teaching
Washington and Lee University 1990 — 1994
Bachelor of Arts (B.A.), Biology, General, Magna Cum Laude
Memorial High School 1985 — 1990
Rackspace August 2013 - Present
Rackspace February 2013 - July 2013
Dispute Resolution Center, Harris County September 2012 - November 2012
ACLU of Texas May 2012 - August 2012
UHLC Consumer Law Clinic January 2012 - May 2012
Rackspace May 2011 - August 2011
Bayou Land Conservancy February 2011 - May 2011
Rackspace October 2008 - June 2010
Rackspace July 2006 - December 2008
Rackspace July 2002 - April 2006
Education
University of Houston Law Center 2010 — 2013
Doctor of Law (J.D.)
Brown University 1989 — 1993
BA, Philosophy
Mesquite High School 1985 — 1989
Rackspace, the #1 managed cloud company October 2014 - Present
Rackspace May 2014 - August 2014
University of Colorado Boulder January 2004 - May 2014
Argonne National Laboratory May 2013 - August 2013
National Center for Atmospheric Research January 2008 - September 2012
Texas Advanced Computing Center (TACC) May 2012 - August 2012
IBM Research May 2008 - August 2008
Argonne National Laboratory May 2007 - August 2007
Argonne National Laboratory May 2006 - August 2006
IBM Research May 2004 - August 2004
Skills
Cloud Computing, High Performance..., Parallel Computing, Python, Docker, Ansible, Git, Github, MPI, Fortran, LaTeX, Scalability, OpenMP, Algorithms, Software Engineering, Software Development
Education
University of Colorado at Boulder 2004 — 2006
Master of Science (MS), Computer Science
Illinois Institute of Technology 1999 — 2003
Bachelor of Science (BS), Computer Science
Harris County August 2007 - Present
Rackspace July 2006 - December 2006
USAF 1998 - 2006
Skills
Security, Network Administration, DNS, VMware, Active Directory, Disaster Recovery, Windows Server, IIS, Cluster, Virtualization, Storage Area Networks, Systems Management, Information Security, Microsoft Exchange, Citrix, acti, WSUS, Antivirus, Symantec Endpoint..., System Administration, Blackberry Enterprise..., Lync, Information Security..., Microsoft Technologies, server, Server Administration, Outlook, Windows, SCOM, VMware ESX, Servers, Information Technology, DHCP
Education
Capella University 2011 — 2013
MS in Information Technology, Information Assurance & Security, Graduation with Distinction
University of Phoenix 2000 — 2005
Bachelor of Science (BS), Information Technology
Rackspace April 2015 - Present
Rackspace, the #1 managed cloud company May 2014 - April 2015
Virginia Tech March 2010 - May 2014
Moog Components Group March 2008 - March 2010
Skills
Web Design, CSS, Graphic Design, HTML, SharePoint, Web Development, User Interface Design, JavaScript, jQuery, User Experience, Adobe Creative Suite, Databases, C#, Microsoft SQL Server, Photoshop, Illustrator, InDesign, W3C Accessibility
Education
Virginia Polytechnic Institute and State University - Pamplin College of Business 2003 — 2007
BS, Hospitality and Tourism Management
Intercollege 2007 — 2007
Study Abroad Program, Art History, Business Communications
Rackspace April 2009 - Present
AirSage November 2003 - April 2008
Intec Telecom Systems November 1998 - November 2003
Skills
Django, Java, Python, C++, REST, jQuery, XML, .NET, EC2, OpenStack, S3, Mobile Applications, Agile Methodologies, Cloud Computing, Scrum, Software Development, Software Design, Software Engineering, Mobile Devices, Software Project..., Strategy, Telecommunications, Agile Project Management
Education
Georgia Institute of Technology
Bachelors, Electrical Engineering
Georgia State University
Masters, Business Administration
Rackspace July 2014 - Present
Tesoro October 2013 - July 2014
Tesoro June 2013 - July 2014
UPS February 2008 - June 2013
Sprint Nextel September 2006 - February 2008
Skills
Account Management, Management, Sales, Pricing, Transportation, Cold Calling, Sales Management, Logistics, Customer Service, LTL, New Business Development, Team Building, Salesforce.com, Marketing, Training, Truckload, Transportation..., Coaching, Trucking, Sales Operations, Sales Process, Operations Management, Oracle, Fortune 100, Social Networking, Rackspace Cloud, Direct Sales, Leadership, Solution Selling, Cloud Computing, Negotiation, SaaS
Education
Judson High School 2000 — 2004
DeVry University
Bachelor of Applied Science (BASc), Specialized Sales, Business Management and Marketing Operations
Rackspace August 2012 - Present
Rackspace April 2009 - August 2011
Hush Labs September 2006 - March 2009
Rackspace July 2005 - September 2006
Rackspace August 2003 - July 2005
Skills
Configuration Management, Python, SaltStack, Linux, Automation, Git, Bash, Ubuntu, Debian, Flask, MySQL, PostgreSQL, Github, DNS, Nginx, Apache, JavaScript, Django, OpenStack, Software Development, Cloud Computing, Open Source
Education
Chinese Culture University 2011 — 2012
Chinese Language
Hampden-Sydney College 1997 — 2001
Bachelor of Arts, History
VMware November 2013 - Present
Rackspace June 2011 - November 2013
Dell June 2010 - July 2011
Dell Inc. March 2007 - June 2010
Dell Inc. June 2000 - February 2007
IBM January 1999 - May 2000
Skills
Cloud Computing, Product Marketing, Marketing Strategy, Product Development, Product Management, Strategy, Enterprise Software, Integration, Telecommunications, Product Launch, Mobile Devices, Cross-functional Team..., E-commerce, CRM, Wireless, Strategic Partnerships, Business Development, Program Management
Education
The University of Texas at Austin - The Red McCombs School of Business 2006 — 2009
MBA, Product Marketing & Strategy
North Carolina State University 1998 — 2000
MS, Electrical Engineering
Clemson University 1993 — 1998
BS, Electrical Engineering
LocalOn September 2010 - Present
Rackspace March 2010 - September 2010
Boston College May 2008 - September 2009
The Updown June 2007 - February 2008
Skills
Entrepreneurship, Python, Venture Capital, Start-ups
Education
Y Combinator 2013 — 2013
Boston College 2006 — 2009
Bachelor of Science, Computer Science
USAA January 2012 - Present
ACU School of Information Technology and Computing February 2009 - December 2011
Canada Landscaping March 2008 - December 2011
Happy Trails Western Rustic June 2006 - December 2011
USAA June 2011 - August 2011
ACU Billing and Receivables June 2008 - May 2011
Rackspace June 2010 - August 2010
Skills
PHP, JavaScript, C++, Python, MySQL, Windows 7, Microsoft Office, Linux, SQL, Visual Basic, Oracle, DB2, UDB, Programming, Access, Databases, Web Development, HTML, Visio
Education
Abilene Christian University 2008 — 2011
for B.S, Information Technology
Rackspace December 2006 - Present
Dell June 2005 - December 2006
AMD 2001 - 2004
Skills
C++, PMP, MBA, Cloud Computing, Management, SaaS, Team Leadership, Cross-functional Team..., System Administration, Process Improvement, Vendor Management, Time Management, Program Management, Project Management, Telecommunications, Team Building, Data Center, Sales Operations, Enterprise Software, CRM, Account Management, Business Process..., Product Management, Leadership, Strategy, Strategic Partnerships, Customer Service, Direct Sales, Solution Selling, Business Development, Selling, Business Analysis, Managed Services, Sales Enablement, Enterprise Architecture, Strategic Planning
Education
Concordia University-Austin 2010 — 2012
MBA, Masters of Business Administration, 4.0
Texas State University-San Marcos 2001 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General
Anderson Highschool
Anderson Highschool
Direct Energy Services February 2014 - Present
Rackspace April 2012 - May 2013
Rackspace, the Open Cloud Company August 2010 - April 2012
HEB February 2008 - February 2010
HEB January 2006 - January 2008
HEB January 2003 - January 2006
HEB January 1999 - January 2003
HEB January 1996 - January 1999
HEB January 1994 - January 1996
HEB December 1993 - December 1994
Skills
Leadership, Project Management, Process Engineering, Strategic Planning, Supply Chain, Operations Management, Continuous Improvement, Recruiting, Product Management, Program Management, Strategy, Distribution Center..., Project Planning, Business Development, Business Planning, Management, Budgets, Training, Logistics, Start-ups, Cloud Computing, Business Strategy, Team Leadership, Cross-functional Team..., Account Management, CRM, Retail, Negotiation, International Logistics
Education
The University of Texas at Austin
Masters Business Administration, Business
The University of Texas at Austin
Bachelors of Business Administration, management
Harvard University
Certificate, Advanced Management Program
University of Southern California
Certificate, Food Industry Management Program
St. Josephs's Academy
High School Diploma
Rackspace Managed Hosting 2011 - Present
CustomInk October 2006 - April 2011
Rackspace July 2004 - October 2006
Central Intelligence Agency May 2002 - May 2003
Skills
Servers, Data Center, Operating Systems, Switches, Firewalls, Networking, VMware, Hardware, Virtualization, TCP/IP, Storage, CCNP, CCNA, IT Operations, VPN, Windows, Cisco Technologies, Puzzles, Infrastructure
Education
California State University-Sacramento 1997 — 2003
Comp Sci
A9.com September 2014 - Present
Engine Yard May 2013 - September 2014
SunGard Availability Services March 2010 - May 2013
The Planet 2008 - April 2010
Rackspace 2006 - 2008
HP 2005 - 2006
EMC 2003 - 2005
American Express 1998 - 2002
Skills
Cloud Computing, Enterprise Software, Product Management, Strategy, Storage, IT Strategy, Go-to-market Strategy, SaaS, Product Development, Enterprise Architecture, Managed Services, Salesforce.com, Virtualization, Professional Services, Business Strategy, Sales Enablement, NAS, Strategic Partnerships, Product Marketing, Storage Area Networks, Infrastructure, Executive Management, Product Lifecycle..., Business Alliances, Start-ups, Cross-functional Team..., Product Strategy, SAN, Product Launch, Pricing, Data Center, Management, Product Design, Channel Partners, PaaS, Portfolio Management, Hosted Services, Solution Architecture, Competitive Analysis, Vendor Management, Analyst Relations, Channel, Pre-sales, Leadership, E-commerce
Education
Cornell University - Johnson Graduate School of Management 2002 — 2003
MBA, Marketing
University of London 1998 — 2000
MSc, Computer Science
University of Westminster 1988 — 1991
BSc, Life Science (Psychology)
Rackspace June 2014 - Present
Insight Global May 2014 - June 2014
Interstate Batteries January 2010 - April 2014
SAIC June 2009 - January 2010
Sogeti February 2009 - June 2009
Business Control Systems January 2006 - January 2009
Texas Instruments January 2006 - January 2009
Dresser, Inc. July 2005 - January 2006
Whitehead Consulting Group, LLC April 2001 - September 2005
LabOne June 2004 - July 2005
Skills
Linux, Solaris, Unix, System Administration, Firewalls, Perl, Network Administration, Security, TCP/IP, Servers, Hardware, VMware, Shell Scripting, Red Hat Linux, Troubleshooting, Data Center, IT Operations, Bash, Nagios, Virtualization, LDAP, DNS, RHEL, Apache, Open Source, Integration
Education
University of Missouri-Kansas City 2000 — 2001
University of Central Missouri 1997 — 2000
University of Missouri-Rolla 1995 — 1997
University of Central Missouri 1993 — 1995
Collin County Community College 1991 — 1993
Rackspace June 2014 - Present
Nintendo of America March 2010 - June 2014
IVOXY Consulting July 2008 - January 2009
Nintendo of America December 2004 - June 2008
Nintendo of America October 2000 - December 2004
Skills
VMware, Active Directory, Virtualization, Windows, Troubleshooting, Windows Server, Servers, VMware ESX, Disaster Recovery, SQL, Network Administration, DNS, Networking, SAN, Operating Systems
Education
Bellevue College 2005 — 2006
MCSE Training
Bank of America Merrill Lynch June 2015 - Present
Rackspace June 2014 - August 2014
Rackspace, the Open Cloud Company June 2013 - August 2013
Skills
Python, Computer Science, Microsoft Office, CSS, PowerPoint, HTML, Microsoft Excel, Matlab, Data Analysis, Microsoft Word, Public Speaking, Research
Education
Massachusetts Institute of Technology 2013 — 2017
Hewlett-Packard April 2013 - Present
Hewlett-Packard April 2011 - March 2013
Rackspace May 2007 - March 2011
AT&T (formerly SBC) April 2002 - April 2007
AT&T (formerly SBC) 1999 - 2003
Skills
Competitive Analysis, Analyst Relations, Competitive Intelligence, Sales Support, Market Analysis, Market Intelligence, Business Strategy, Cloud Computing, Product Management, Sales Operations, Product Launch, Data Center, Leadership, SaaS, Management, Strategy, Go-to-market Strategy, Product Marketing, Strategic Partnerships, Program Management, Enterprise Software, Analysis, Sales Enablement, Business Development, E-commerce, Marketing Strategy
Education
The University of Texas at Austin
MLIS, Library & Information Science with Endorsement of Specialization in Records Management
Fuld-Gilad-Herring Academy of Competitive Intelligence
Competitive Intelligence Professional Certification Program
Saint Mary's College at Notre Dame
B.A., Political Science and Philosophy
American University
Washington Semester Program (American Politics)
CSC June 2015 - Present
Full-time Researcher September 2008 - June 2015
Pearson May 2013 - August 2014
Rackspace March 2012 - March 2013
Freelance Consultant July 2011 - December 2011
Lockheed Martin Corp. April 2009 - June 2011
L-3 Communications October 2004 - March 2009
Oracle Corporation September 2003 - October 2004
INT, Inc. 2000 - 2003
Platinum Technology 1998 - 1999
Skills
Agile Methodologies, Java Enterprise Edition, Java, REST, Software Engineering, Software Development, Oracle, Architecture, Software Project..., Databases, Software Design, JSP, SOA, XML, SQL, Object Oriented Design, Unix, Integration, Linux, SDLC, Scrum, Enterprise Architecture, Python, JavaScript, Team Leadership, System Architecture, Architectures, Web Services, Agile Project Management, J2EE, UML, Database Design, Solution Architecture, System Design, Testing, Design Patterns, Agile, Weblogic, Tomcat, Hibernate, Cloud/RESTful APIs, Openstack, Ruby, Behavior Driven..., MongoDB, NodeJS, ExpressJS, AngularJS, VMWare REST APIs, Multivariate Statistics
Education
Capella University 2008 — 2015
Doctor of Philosophy (Ph.D.), Effective Agile Software Development Teams
University of Houston
B.S., Electrical Engineering
University of Houston-Clear Lake
M.S., Computer Science
Rackspace May 2014 - Present
Microsoft April 2011 - January 2013
Microsoft May 2008 - March 2011
Microsoft Corp August 2007 - May 2008
Microsoft Corp September 2004 - July 2007
Microsoft January 2001 - August 2004
Microsoft November 1998 - December 2000
Microsoft June 1995 - October 1998
Skills
Segmentation, Marketing Management, Cross-functional Team..., Marketing Strategy, Integrated Marketing, Business Strategy, Go-to-market Strategy, Channel Marketing, Demand Generation, Product Strategy, Product Marketing, Value Proposition, Relationship Marketing, Marketing Operations, Product Launches, Readiness, Digital Marketing, Online Advertising, Campaign Management, Competitive Analysis, Lead Management, International Marketing, Emerging Markets, Market Analysis, Strategy Development, Web Analytics, Analytics, Value Propositions, Product Management, Multi-channel Marketing, Strategy, Program Management, Customer Experience, Leadership, Management, Sales Process, Strategic Partnerships, Marketing, Business Development, Partner Management, Sales Enablement, Business Alliances, Lead Generation, Product Launch, Enterprise Software, Cloud Computing
Education
Arizona State University 1993 — 1995
MBA, International Marketing
Thunderbird School of Global Management 1994 — 1994
Coursework for Dual Degree work with ASU, International Management
Arizona State University 1991 — 1993
MCS, Computer Science - Artificial Intelligence, SW Development
Grand Canyon University 1990 — 1991
BS, Computer Science and Mathematics
Maristas High School
Rackspace July 2014 - Present
Atos April 2014 - July 2014
Rackspace, the Open Cloud Company October 2013 - January 2014
Titus Communications October 2010 - May 2011
2Wire June 2009 - October 2010
Time Warner Cable March 2008 - May 2009
Skills
Cisco Certified, CCNA, Network + Certified, Cloud University, VoIP, Technical Support, Software Installation, CompTIA A+ Certification, CompTIA, Wireless Networking, CompTIA Network+, LAN-WAN, Network Administration, Security+, A+ Certified, Microsoft Certified..., Routers, Cisco IOS, Server Administration, Microsoft Exchange, Active Directory, Help Desk Support, Computer Hardware, Computer Network..., Network Security, Cisco Technologies, CompTIA A+, Networking
Education
Rackspace Cloud Academy 2013 — 2014
Full Sail University 2004 — 2005
Associate of Science (AS), Recording Arts Technology/Technician, A
Rackspace June 2014 - Present
Rackspace, the Open Cloud Company May 2013 - June 2014
Radford University August 2013 - May 2014
Radford University August 2012 - August 2013
Skills
SPSS, Statistics, Human Resources, Microsoft Excel, PowerPoint, Public Speaking, Organizational..., Microsoft Word, Psychology, Performance Management, Team-oriented, Qualtrics, Strategic Planning, Employee Relations, Employee Engagement, Compensation & Benefits, Teamwork
Education
Radford University 2012 — 2014
Master of Science (M.S.), Industrial and Organizational Psychology
Binghamton University 2007 — 2011
Bachelor of Arts (B.A.), Psychology
My Company (yet to be named) December 2012 - Present
Enterprise Management Systems February 2011 - December 2012
Northrop Grumman Information Systems March 2010 - June 2011
Rackspace Hosting July 2009 - March 2010
Rackspace Hosting June 2008 - February 2010
Rackspace August 2006 - June 2008
DeKalb Medical Center January 2006 - July 2006
E Source January 2005 - December 2005
Skills
EHR, Instructional Design, E-learning Development, Photoshop, Flash, Dreamweaver, Technical Writing, Visio, Software Training, Technical Training, E-learning, Captivate, SharePoint, Fireworks, Business Process..., EMR, Healthcare IT, HIT, Hands-on Training, Healthcare Information..., Training, Team Building, Employee Training, Instructor-led Training, Training Delivery, Needs Analysis, Microsoft SQL Server, HTML, Windows Server, Windows, Web Development, Public Speaking, Learning Management..., E-Learning, Project Management, Integration, Software Documentation, Program Management, Linux, XML, Networking, Salesforce.com, System Administration, MySQL, Software Implementation, Management, Consulting, IIS, SDLC, Cloud Computing
Education
Georgia Institute of Technology 1995 — 2000
B.S., Electrical and Computer Engineering
AllClear ID February 2015 - Present
Rackspace May 2014 - February 2015
Rackspace Hosting June 2011 - May 2014
Abilene Christian University January 2011 - May 2011
Genesis Networks Solutions August 2010 - December 2010
Rackspace Hosting June 2010 - August 2010
La Quinta June 2008 - August 2008
Education
Abilene Christian University 2007 — 2011
BBA, Information Systems
Rackspace June 2013 - Present
Logi Analytics August 2012 - February 2013
Keymind September 2008 - August 2012
Siteworx July 2007 - September 2008
Government Accountability Office August 2006 - July 2007
Indiana University December 2005 - June 2006
HPER Instructional Consulting and Technology Services August 2005 - June 2006
Skills
User Experience, Information Architecture, User Interface, Requirements Analysis, Web Applications, User Interface Design, Usability Testing, Interaction Design, Agile, Axure, Sitemaps, Card Sorting, Heuristic Evaluation, Conceptual Modeling, Iterative Design, Rapid Prototyping
Education
Indiana University Bloomington 2004 — 2006
MS, Human Computer Interaction
University of Illinois at Chicago 1997 — 2000
BA, Sociology
Rackspace, the #1 managed cloud company January 2015 - Present
Rackspace February 2013 - Present
Rackspace Hosting February 2011 - Present
AT&T Mobility June 2008 - February 2011
AT&T Mobility July 2007 - May 2008
Clearwire May 2006 - June 2007
Skills
HTML, Sales Management, Cold Calling, PowerPoint, Solution Selling, Salesforce.com, Sales Process, Sales, Direct Sales, Employee Relations, Troubleshooting, Account Management, Microsoft Office, Management, Customer Service, Leadership, Time Management, Selling, Sales Operations, Retail, Managed Services, Customer Satisfaction, Cloud Computing, CRM, Business Development
Education
Abilene Christian University 2005 — 2007
Masters of Science, Organizational Human Resource Development
Abilene Christian University 2001 — 2005
Completed B.B.A, Management
RF Code September 2015 - Present
Rackspace April 2014 - September 2015
CA Technologies (formerly Computer Associates) April 2011 - March 2014
Hewlett-Packard November 2007 - April 2011
Hewlett-Packard November 2004 - November 2007
Hewlett-Packard (formerly Dazel Corporation) December 1999 - November 2004
Dazel Corporation November 1997 - December 1999
IBM January 1996 - November 1997
Skills
Software Development, Agile Methodologies, Enterprise Software, Product Management, Scrum, Testing, Management, SDLC, Program Management, Linux, Project Management, Cross-functional Team..., Vendor Management, Web Services, Software Project..., Business Intelligence, PMP, Cloud Computing, SaaS, Java Enterprise Edition, Outsourcing, Unix, Certified Scrum Product..., Certified Scrum Master..., Pragmatic Marketing, Certified Scrum..., Software Testing, Agile Project Management, Web Applications, Enterprise Architecture, Distributed Systems, Analytics, Solution Architecture, Web Interface Design, Web Interface..., User Experience, Integration, Pre-sales, Data Center, Java, Requirements Analysis, SOA, Marketing, Workload Automation
Education
The University of Texas at Austin 2001 — 2003
Master of Engineering, Software Engineering
Louisiana State University 1990 — 1995
Bachelor of Science, Computer Science
Plaquemine HS
EGT Media November 2009 - Present
Rackspace October 2011 - October 2014
TVF Media May 2011 - November 2011
IlliquidX April 2011 - May 2011
Paramount Pictures July 2010 - November 2010
Best Buy October 2006 - February 2007
Viacom October 2003 - November 2004
Skills
Financial Modeling, Market Research, Valuation, Strategy, Business Strategy, Competitive Analysis, Analytics, Strategic Planning, Financial Analysis, Corporate Finance, Strategic Financial..., Financial Reporting, Data Analysis, Business Analysis, Start-ups, Business Planning, Management Consulting, Business Development, Process Improvement, Marketing Strategy, Market Analysis, Strategic Partnerships, Product Management, Cloud Computing, SaaS, Mergers & Acquisitions, Entrepreneurship, Leadership, Sales, Cross-functional Team..., CRM, Strategic Consulting, Analysis, E-commerce, Emerging Markets
Education
London Business School 2009 — 2010
MSc, Management
ESADE Business & Law School 2006 — 2006
Post-Graduate Diploma, Economics & Finance
York University 2005 — 2009
BSc, International Policy & Business Administration
Northern Secondary School 2001 — 2005
High School Diploma
Rackspace October 2014 - Present
Atos IT Solutions and Services A/S November 2013 - October 2014
Microcenter September 2011 - November 2013
OtterBase July 2011 - July 2011
Skills
Computer Hardware, Microsoft Office, Critical Thinking, A+ Certified, OS X, Windows, Data Entry, Time Management, Customer Service, PowerPoint, Retail, Microsoft Word, Microsoft Excel, Teamwork, POS, Phone Etiquette, Merchandising, Store Management, Retail Sales, Loss Prevention, Sales, Inventory Control, Outlook, Profit, Inventory, Computer Information..., Network Security, Network Administration, Network Design, Wireless Networking, Cisco Technologies, Cisco IOS, Cisco Routers, Cis, CompTIA A+, Hardware, Windows 7
Education
DeVry University 2010 — 2013
Bachelor's degree, Network and Communication Management
Lake Land College 2009 — 2010
Associate's degree, Network and System Administration/Administrator
Rackspace October 2014 - Present
Shock Therapy Racing Inc. 1996 - Present
String Theory Software Inc. 2013 - 2014
American Cancer Society August 2009 - November 2009
Hot Topic 2006 - 2007
Skills
CentOS, Customer Service, Photoshop, Linux System..., VirtualBox, SEO, RPM, SELinux, SSH, SSL, Telemarketing, Red Hat Linux, RHCE, Linux, MySQL, SQL, PHP, Python, Bash, LAMP, LPIC, LPI, MongoDB, Nginx
Education
Lansing Community College
Physics
Rackspace, the #1 Managed Cloud Company September 2014 - Present
Rackspace June 2014 - August 2014
Rackspace - the Open Cloud Company September 2013 - June 2014
Skills
Internal Audit, Sarbanes-Oxley Act, Microsoft Excel, Microsoft Office
Education
Eastern Michigan University 2011 — 2013
Bachelor of Business Administration (BBA), Accounting, 3.98
The University of Texas at San Antonio 2009 — 2010
Google January 2013 - Present
Google April 2011 - January 2013
Microsoft November 2009 - April 2011
Rackspace Hosting October 2007 - October 2009
Rackspace May 2005 - October 2007
Pan American Airways 2000 - 2005
Lockheed Martin Information Technology July 1997 - October 1999
Martin Marietta 1994 - 1997
Skills
Cloud Computing, Linux, Software Development, Unix, Project Management, Management, Python, System Administration, Scalability, Open Source, Programming, Software Engineering, Software Project..., Web Services, Program Management, REST, Git, Web Applications, PHP, Agile Methodologies, Apache, Distributed Systems, SQL, MySQL, Perl, JavaScript, Software Design, System Architecture, Testing, Integration, Leadership, Virtualization, Product Management, Enterprise Architecture
Education
Rensselaer Polytechnic Institute 1997 — 1999
Masters, Computer Science
Drexel University 1993 — 1997
Bachelors, Electrical Engineering
Rackspace March 2007 - Present
Rackspace August 2005 - March 2007
Rackspace March 2005 - August 2005
Shellbook Publishing Systems August 2002 - December 2004
Quick Source Learning May 2000 - August 2002
Skills
Copywriting, Technical Writing, Content Strategy, Web Content, Content Management, Content Development, Web Content Management, Marketing, SEO, Corporate Communications, Blogging, Copy Editing, WordPress, Email Marketing, Cloud Computing, Social Media, Editing, Writing
Education
James Madison University 1994 — 1997
BA, English; Philosphy & Religion
Rackspace April 2015 - Present
Liquid Web July 2014 - April 2015
Blue Water IT LLC February 2010 - July 2014
Skills
Microsoft Office, Project Management, Customer Service, Social Media, Program Management, Business Analysis, Management, Business Strategy, Strategic Planning, Web Servers, POS, NIMS, Customer Support, Customer Service..., Windows Server, Sales, System Administration, IT Management, Integration, Software Documentation, Technical Support, Linux, Networking, Active Directory, Network Administration, Troubleshooting, CentOS, Computer Hardware, Operating Systems, Servers, DNS, Software Installation, MySQL, Virtualization, FTP, Apache, Red Hat Linux, Bash, Linux System..., Ubuntu, VMware
Education
Baker College of Port Huron 2008 — 2009
Computer Systems Networking and Telecommunications
Rackspace March 2013 - Present
Rackspace, the #1 managed cloud company October 2010 - March 2013
American Roller Company June 2006 - October 2010
Menards September 2001 - June 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, System Administration, Technical Support, Sales, Management, Data Center, Servers, Windows Server, Troubleshooting, Leadership
Education
Brensten Education 2008 — 2010
Microsoft Certifications, Service Desk Professional, Microsoft Certified Desktop Support Technician, Windows Operating Systems
Almeda University
Bachelor's degree, Marketing/Marketing Management, General
William Horlick HS 1981 — 1983
Railroad Commission of Texas January 2014 - Present
Rackspace November 2013 - January 2014
Oklahoma Corporation Commission January 2013 - May 2013
Kaufman & Killen, Inc. June 2011 - August 2011
Bexar County District Attorney's Office May 2011 - August 2011
Skills
Legal Research, Public Speaking, Legal Writing, Civil Litigation, Microsoft Office, Westlaw, PowerPoint, Microsoft Excel
Education
University of Oklahoma College of Law 2010 — 2013
Juris Doctorate
Texas Christian University 2006 — 2010
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies; History
Texas Christian University - M.J. Neeley School of Business 2006 — 2010
BBA, Entrepreneurial Management
Universidad Mayor 2008 — 2008
International Business
Rackspace, the #1 managed cloud company November 2014 - Present
Rackspace Hosting March 2008 - October 2014
Rackspace Managed Hosting March 2008 - July 2009
Rackspace July 2006 - March 2008
Skills
Managed Hosting, SaaS, Cloud Computing, Managed Services, Analytics
Education
The University of Texas at San Antonio 1999 — 2004
Bachelor of Business Administration, Information Systems
Del Mar College 1996 — 1999
Associates, Computer Information Systems
Big Brothers Big Sisters of Central Texas June 2014 - Present
Rackspace, the Open Cloud Company June 2013 - Present
Rackspace, the Open Cloud Company September 2012 - June 2013
Rackspace Hosting July 2012 - June 2013
Rackspace Hosting January 2010 - July 2012
Rackspace December 2007 - December 2009
Rackspace January 2007 - December 2007
Rackspace February 2005 - January 2007
Primetime Omnimedia November 2003 - February 2005
Skills
Customer Satisfaction, Managed Services, Cloud Computing, ITIL, IT Operations, IT Strategy, Employee Engagement, Organizational Culture, Customer Retention, Customer Service..., Management, IT Management, Strategic Thinking, Creative Solutions, Leadership Development, Team Leadership, Mentoring, Personal Development, Awesomeness, Coolness, Strategic Planning, Cross-functional Team..., Managed Hosting, Leadership, Executive Financial..., Server Architecture, Vendor Management, Telecommunications, Training, Project Management, Networking, Strategy
Education
The University of Texas at Austin - The Red McCombs School of Business 2012 — 2014
Master of Business Administration (MBA)
Baylor University 1997 — 2003
Bachelor of Music
Rackspace, the #1 managed cloud company April 2015 - Present
Rackspace March 2014 - April 2015
US Army January 2013 - January 2014
US Army August 2011 - January 2013
US Army Reserves February 2008 - December 2010
McAllen Chamber of Commerce June 2010 - August 2010
Skills
Leadership, Cloud Computing, Sales, Microsoft Office, Salesforce.com, Social Networking, Critical Thinking, Social Media Marketing, Management, Positive Team Player, Data Analysis, Military Experience, Marketing, Project Management, Self-starter, Intelligence Analysis, Creative Writing, Business Communications, Data Mining, Reporting & Analysis, Writing, Market Intelligence, Customer Service, Process Improvement, Marketo, Marketing Automation, Customer Insight, Lead Scoring, Sales Funnels, Marketing Strategy, Digital Marketing, Sales Funnel..., Marketing Communications, Market Research, Online Marketing, Email Marketing, Integrated Marketing, Sales Process, QlikView, Photoshop, Data Analytics, Reporting, Resume Writing, Problem Solving, Decision Making, SEO, Pre-sales, Dreamweaver, Content Writing, Marketing Analytics
Education
Texas A&M University 2006 — 2010
Bachelor of Science (BS), Recreation, Park & Tourism Sciences - Tourism Resources Management
American InterContinental University 2011 — 2013
Master of Business Administration (MBA), Marketing
Rackspace May 2014 - August 2014
Huawei Technologies October 2008 - July 2013
Skills
SIP, SS7, Unix, Linux, TCP/IP, Java, Python, Github, Scala, Akka, SQLAlchemy, OpenStack, Big Data, Cloud Computing, Node.js, Apache Spark
Education
University of Florida 2013 — 2015
Master's Degree, Computer Engineering
Cochin University of Science and Technology 2004 — 2008
Bachelor of Technology (B.Tech.), Computer Science
Chinmaya Vidyalaya, Bokaro Steel City 1991 — 2004
Rackspace June 2014 - Present
Go-to Services March 2013 - June 2014
Teavana October 2011 - May 2012
Skills
Hospitality, Customer Service, Time Management, Customer Satisfaction, Microsoft Office, Sales, Hotels, Event Management, Microsoft Excel, Event Planning, Marketing, Hospitality Management, Management, Microsoft Word, Hospitality Industry, PowerPoint, Team Building, Team Leadership, Budgets, Account Management, Heavy Calendaring, Vendor Relationships, Marketing Communications, Cash Handling Experience, Client Relations Skills, Deposits, Operational Planning, Store Operations, Cloud Computing
Education
Austin Community College 2011 — 2013
Business, Management, Marketing, and Related Support Services
OgdenLane May 2010 - Present
•Maintain and drive customer satisfaction, retention and growth of hosted email February 2007 - October 2009
Rackspace February 2007 - February 2008
Dell September 2004 - August 2006
The University of Texas at San Antonio January 2002 - April 2004
Skills
Sales Management, Account Management, Solution Selling, Customer Relations, Product Management, New Business Development, Channel Management, Strategic Planning, Strategic Partnerships, SaaS, Consultative Selling, Product Development, Cloud Computing, Key Account Management, Problem Solving, Mentoring, Team Building, Contract Negotiations, Negotiation, Rackspace Cloud, Customer Service, Hosted Services, Business Analysis, Process Improvement, Program Management, Online Marketing, E-commerce, Sales Support, Team Leadership, Cross Functional..., Strategy, Salesforce.com, Selling, Business Strategy, Start-ups, Business Process..., Marketing Strategy, Coaching, Analysis, SEO, Web Development, Contract Negotiation, Research, Planning, Content Management, Competitive Analysis, Cross-functional Team..., sales, CRM, Business Development
Education
The University of Texas at San Antonio 2000 — 2003
Bachelor's Degree
Baylor University 1999 — 2000
Bachelor's Degree
Alamo Heights High School 1996 — 1999
High School
Rackspace June 2014 - Present
UPMC October 2012 - May 2014
MSM Security Services LLC November 2008 - September 2009
United States Air Force July 2003 - April 2007
Skills
Security Clearance, DoD, Security, Military, Analysis, Microsoft Office, Government, Software Documentation, Research, Access, Ruby, Ruby on Rails, Git, Programming, Testing, Software Engineering, Agile Methodologies, Technical Writing, HTML, Databases, AngularJS
Education
Pennsylvania State University-Penn State Beaver 2010 — 2012
Bachelor of Science (B.S.), Information Sciences and Technology - Design and Development
Defense Language Institute 2003 — 2005
Associate of Arts (A.A.), Korean Language, 3.9
LexisNexis, a Reed Elsevier company December 2010 - Present
Internap November 2009 - November 2010
Rackspace July 2007 - October 2009
Academy Funds August 2006 - December 2006
Avaya Inc. May 2006 - August 2006
BDO Consulting June 2004 - July 2005
nTel Communications February 2000 - May 2004
Skills
Cross-functional Team..., Business Strategy, Marketing Strategy, Strategy, Marketing Management, Team Leadership, Management, Go-to-market Strategy, Marketing, Branding, Planning, Consulting, Brand Management, Gaming
Education
Harvard Business School 2010 — 2010
Professional Certified Marketer, American Marketing Association 2009 — 2009
Duke University - The Fuqua School of Business 2005 — 2007
MBA
Acelity April 2015 - Present
Rackspace November 2014 - April 2015
USAA January 2014 - November 2014
United States Department of Defense September 2013 - December 2013
ANC Research & Development December 2012 - September 2013
Clear Channel Communications May 2012 - August 2012
US Army August 1987 - December 2011
Skills
Project/Program..., Team..., Executive Management, IT Strategy Planning, IT Services Delivery &..., Infrastructure Design, System Security, Network..., Information System..., Systems Applications &..., Business Intelligence, System Deployment, System Migration, Software Deployment, Enterprise Resource..., VoIP Operations, Change Management, Risk Management, Process Improvement, Microsoft Office, Presentation Skills, Communication, Logistics, Department Budgeting, Strategic Planning, DoD, Computer Security, Integration, Management, Program Management, Information Technology, Project Planning, Training, Project Management, Security Clearance, Strategy, Software Documentation, Leadership, Army, ERP, Team Leadership, Disaster Recovery, Analysis, ITIL, Testing, Telecommunications, PMO, Military, Troubleshooting, Security
Education
American InterContinental University 2013 — 2015
Bachelor’s Degree, Business Administration and Management, General
American InterContinental University 2011 — 2012
Master of Information Technology, Project Management, 3.4
American InterContinental University 2008 — 2010
Bachelors of Information Technology, Networks
American InterContinental University 2006 — 2008
Associate of Arts, Business Administration and Management, General
Rackspace April 2015 - Present
Symdea September 2013 - Present
Rackspace March 2014 - April 2015
Lextant Corporation March 2004 - September 2013
Fitch Worldwide June 1995 - March 2004
CollegeView November 1993 - June 1995
EPC Multimedia Group January 1989 - November 1993
Skills
User Experience Design, Interaction Design, Information Architecture, Usability, Strategy, Design Strategy, Design Research, User-centered Design, User Experience, Information Design, Design Thinking, Concept Development, Experience Design, User Interface Design, Ethnography, Contextual Inquiry, Usability Testing, Persona, Heuristic Evaluation, Wire Framing, User Research, Participatory Design, Rapid Prototyping, Service Design, User Scenarios, OmniGraffle, Wireframes, Concept Generation, Industrial Design, Usability Engineering, Visual Design, Human Computer..., User Interface, Product Design, Mobile Design, Research Design, Task Analysis, Creative Direction, Design Management, Information..., InDesign, Focus Groups, Card Sorting, Interactive Advertising, Paper Prototyping, Product Innovation
Education
Kendall College of Art and Design 1985 — 1989
BFA, Advertising Design
Rackspace, the #1 managed cloud company January 2015 - Present
Rackspace May 2013 - December 2014
Rackspace February 2012 - April 2013
Management Excellence Inc. September 2011 - December 2011
University of Maryland June 2010 - August 2010
Skills
Linux, Virtualization, OpenStack, Apache, Network Security, Security, Cloud Computing, Python, MySQL, Red Hat Linux, DNS, Cryptography, Kerberos, Git, Information Security, SELinux, Firewalls, PKI, Unix, Bash, Rackspace Cloud, Java, IPSec, Customer Support, RHEL, Ubuntu
Education
l'INSA Centre Val de Loire 2009 — 2012
Master’s Degree, Sécurité et Technologies Informatiques
SolarWinds, The Power to Managed IT October 2014 - Present
Rackspace, the Open Cloud Company 2012 - 2014
Rackspace 2007 - 2012
Rackspace 2005 - 2007
Rackspace 2004 - 2005
Siemens 1996 - 2002
Intelogic Trace Inc 1994 - 1994
Intelogic Trace Inc. 1989 - 1993
Skills
Leadership Development, Sales Management, Team Leadership, Employee Engagement, Organizational Culture, Employee Training, DISC Communication..., Project Management, Account Management, Cloud Hosting, SaaS, Cloud Computing, Business Development, Solution Selling, Enterprise Software, Sales Operations, Teacher Training, Mentoring, Management Consulting, Value Selling, Salesforce.com, Data Center, Virtualization, Sales Process, Strategic Partnerships
Education
The University of Texas at Austin
Certication/Diploma, UT McCombs School of Business
DeVry Institute of Technology
Electronic Technology, Industrial Electronics Technology/Technician, 3.8
VMware March 2015 - Present
AppRiver August 2012 - May 2013
Rackspace June 2007 - August 2010
Impact Staffing March 2007 - June 2007
Sears Roebuck & Co December 2004 - June 2005
Sun Loan Co February 2003 - November 2003
Skills
Salesforce.com, Process Improvement, Billing Systems, Microsoft Office, Oracle, Sales Process, Microsoft Excel, Microsoft Word, PowerPoint, Training, Employee Training, PMP
Education
Austin Community College
Business, Management, Marketing, and Related Support Services
Rackspace May 2014 - Present
L-3 National Security Solutions January 2010 - May 2014
L-3 Communications March 2000 - May 2014
L-3 STRATIS April 2007 - January 2010
L-3 Communications Titan Group February 2004 - April 2007
Titan Corporation April 2002 - February 2004
Independent Consultant September 2002 - November 2002
BTG, Inc. March 2000 - April 2002
Independent Consultant July 2001 - August 2001
United States Air Force April 1997 - March 2000
Skills
Software Engineering, Integration, SDLC, Java, Testing, Requirements Analysis, XML, UML, System Design, System Architecture, Security, C++, C, Shell Scripting, Linux System..., Agile Methodologies, Distributed Systems, Software Development, Linux, Object Oriented Design, Unix, Solaris, Git, Configuration Management, Embedded Systems, Embedded Software, Windows Scripting, Microsoft Office, Systems Engineering, Software Design, Information Assurance, NSIS, Subversion, Perl, Java Enterprise Edition, NetBeans, LibreOffice, Ant, HSQLDB, KML, Bash, C#, EVC, Jasper Reports, Jini, CMMI, Fortran, Ada, JavaHelp, HTML
Education
Northwest Vista College 2007 — 2011
Associate of Science (AS), Computer Science
Northwest Vista College 2007 — 2010
Associate of Arts (AA), General Studies
Community College of the Air Force 1999 — 1999
Communication-Computer Systems Programming Craftsman, Outstanding Graduate
Community College of the Air Force 1998 — 1999
Communication-Computer Systems Programming Journeyman, Outstanding Graduate
Community College of the Air Force 1998 — 1998
Airman Leadership School, Distinguished Graduate
Community College of the Air Force 1997 — 1997
Communication-Computer Systems Programming Apprentice
Community College of the Air Force 1993 — 1994
Aircraft Armament Systems Journeyman
Community College of the Air Force 1992 — 1993
Aircraft Armament Systems Apprentice
Rackspace December 2013 - Present
Rackspace Hosting December 2008 - Present
Rackspace Hosting December 2007 - December 2008
Oak Hills Church January 2006 - August 2006
Skills
Hosting, IIS, Troubleshooting, FTP, Desktop Support, DNS, Windows Server, Windows support, Windows Server 2003, Laptops, Windows, Windows Server 2008, System Administration, Active Directory, Technical Support, Virtualization, Firewalls, Cloud Computing, Operating Systems, Servers, Networking, VPN, SAN, High Availability, VMware, Security, Cisco Technologies, Microsoft SQL Server, Storage, Hardware, Disaster Recovery, VMware ESX, Network Security, Data Center, Databases, Load Balancing, Cluster
Education
Abilene Christian University 2001 — 2005
BA, Christian Ministry
Starbucks October 2014 - Present
Aramark November 2013 - April 2015
Citibank August 2013 - November 2013
mindWireless August 2011 - August 2012
Telenetwork July 2010 - August 2011
Rackspace November 2008 - July 2010
Skills
Troubleshooting, Windows, Cloud Computing
Education
Austin Community College
Computer Science
G.W. Carver Magnet High School
H.S. Diploma, Advanced Visual Arts
Texas State University
Computer Science
Acelity October 2014 - Present
EZCORP October 2013 - August 2014
Rackspace Hosting July 2012 - October 2013
Rackspace November 2005 - July 2012
H.E. B GROCERY COMPANY October 1998 - November 2005
CORNERSTONE RETAIL SOLUTIONS January 1997 - January 1998
DEFENSE CONTRACT MANAGEMENT COMMAND / UNITED STATESDEPARTMENT OF DEFENSE January 1986 - January 1997
Skills
LoadRunner, Selenium, Software Quality..., JMeter, Quality Center, JIRA, Quality Assurance, SDLC, Testing, Agile Methodologies, Scrum, Requirements Analysis, Test Automation, Performance Testing, SoapUI, Management, Regression Testing, Compliance, Leadership, Test Planning, System Testing, Software Project..., Government Contracting, Contract Management, Government Procurement, Quality Auditing, SharePoint, Process Improvement, Test Cases, Business Process, Manual Testing, Databases, Software Development, User Acceptance Testing, Waterfall, Agile Project Management, Test Management, Release Management, HP QTP, HP Quality Center, Project Management
Education
Kaplan University 2003 — 2006
Bachelor of Science (B.S.), Business Management - Information Systems Management
University of Southern California 1980 — 1985
Bachelor of Science (BS), Industrial Engineering
Acxiom January 2015 - Present
Solis June 2013 - January 2015
Rackspace June 2012 - April 2013
Scottrade August 2009 - May 2012
Lockheed Martin August 2008 - August 2009
Dillards June 2003 - August 2008
Skills
Security, Vulnerability Management, Information Assurance, Information Security..., Web Application Security, PKI, Security Awareness, Network Security, Information Security..., Information Security, Computer Security, Application Security, PCI DSS, Vulnerability Assessment, Cloud Security, Networking, Intrusion Detection, Encryption, Information Technology, Integration, VPN, IPS, Firewalls, IDS, Penetration Testing, Incident Response, Juniper, Enterprise Software, Security Architecture..., Juniper Technologies
Education
University of Arkansas at Little Rock 1999 — 2003
BA, Computers
Auburn University 1997 — 1999
Little Rock Catholic High 1993 — 1997
Rackspace July 2014 - Present
Education
California State University-Northridge
BS, Computer Science
Rensselaer Polytechnic Institute
BS, Building Science in Architecture
Rackspace May 2014 - Present
Dell August 2013 - May 2014
Dell November 2010 - August 2013
TEDxCongressAve 2013 - 2013
Dell July 2008 - November 2010
The University of Texas at Austin January 2008 - 2008
Dell 2007 - 2007
AMD 2007 - 2007
Education
The University of Texas at Austin
Master of Science (M.S.), Electrical and Computer Engineering
Indian Institute of Technology, Bombay
Graduate Certificate, Embedded Systems
Gujarat University
Bachelor of Engineering (B.E.), Electrical Engineering
Rackspace September 2014 - Present
Tarshan LLC January 2013 - August 2014
Tarshan LLC - Acquired by ENABIL Solutions January 2010 - December 2012
Oracle June 2007 - November 2009
Ness Technologies May 2003 - June 2007
Satyam Computer Services Ltd. (Currently part of Tech Mahindra) March 2002 - April 2003
Satyam Computer Services Ltd. (Currently part of Tech Mahindra) June 2000 - March 2002
Skills
Requirements Analysis, Solution Architecture, Integration, Product Management, Enterprise Software, SDLC, Agile Methodologies, CRM, BSS, Telecommunications..., Customer Engagement, Business Analysis, Business Intelligence, Cross-functional Team..., Business Communications, Management, Program Management, E-commerce, Scrum, Software Project..., Telecommunications, Enterprise Architecture, SOA, Agile Project Management, Project Management, Product Development, Functional Analysis, Project Delivery, Billing Systems, Product Roadmap, Order to Cash, Cloud Computing, Oracle, Consulting, Resource Management, Telecom BSS/OSS COTS..., Revenue Management..., Invoicing Systems, Distributed Team..., Team Building, Google Analytics, Release Management, Software Configuration..., Sprint Planning, Agile Application..., Change Management
Education
Birla Institute of Technology 1996 — 2000
BE
Rackspace May 2015 - Present
Rackspace May 2011 - May 2015
Rackspace October 2010 - May 2011
Rackspace Hosting August 2009 - September 2010
Rackspace January 2005 - July 2009
Rackspace January 2003 - December 2004
Rackspace May 2002 - December 2002
Deutsche Banc Alex. Brown July 1999 - January 2002
Skills
Corporate Finance, Finance, Cloud Computing, Forecasting, Pricing, Mergers & Acquisitions, Strategic Financial..., Business Development, Financial Analysis, Management, Strategy, Mergers, Financial Modeling, Net Promoter Score, Financial Reporting, Due Diligence, Analysis, Strategic Partnerships, Analytics, Managed Hosting, Budgets, Managerial Finance, Leadership, Business Analysis, IPO, SaaS, Corporate Development, Customer Economics, Capital Budgeting, Negotiation, Process Improvement, Six Sigma, Team Leadership, Start-ups, Operational Excellence, Capacity Planning, Business Planning, Business Process..., Data Center, Hybrid Cloud, Pricing Strategy, Revenue Analysis
Education
The University of Texas at Austin - Red McCombs School of Business 2005 — 2007
MBA
Brigham Young University 1993 — 1999
BA
Inglemoor High School 1990 — 1993
Rackspace 2014 - Present
Rackspace 2013 - 2014
Rackspace 2012 - 2013
Amazon Web Services 2011 - 2012
Amazon Web Services 2009 - 2011
Microsoft 2006 - 2009
AMD 2001 - 2004
AMD 2000 - 2001
Skills
Product Management, Product Development, Product Strategy, Program Management, Product Planning, Product Marketing, Cloud Computing, Strategic Partnerships, SaaS, Product Launch, Business Development, New Business Development, Go-to-market Strategy, Enterprise Software, Competitive Analysis, Cross-functional Team..., Analytics, Mobile Devices
Education
Northwestern University - Kellogg School of Management 2004 — 2006
MBA
Cornell University
BS
Dell May 2015 - Present
Microsoft January 2012 - Present
Dell, Inc. July 2010 - December 2011
APN Software Services November 2009 - June 2010
Rackspace August 2007 - September 2009
Self Employment January 1995 - July 2007
Cashman Photography February 2007 - June 2007
Federal Contract October 2006 - February 2007
Turnberry LTD February 2005 - October 2006
Las Vegas Valley Water District March 2002 - July 2004
Skills
System Deployment, SCCM, System Administration, Active Directory, Servers, Windows Server, VDI, Virtualization, Hyper-V, Disaster Recovery, Data Center, VMware, Microsoft Exchange, Operating Systems, Windows XP
Education
University of Alabama in Huntsville 1988 — 1990
None, Computer Science
Jacksonville State University 1986 — 1988
None, Pre-Engineering
Rackspace, the #1 managed cloud company February 2015 - Present
Rackspace Hosting August 2013 - February 2015
Rackspace Hosting April 2011 - August 2013
Rackspace July 2010 - April 2011
Rackspace Managed Hosting October 2008 - July 2010
Sallie Mae July 2006 - June 2008
Skills
Salesforce.com, Email Marketing, Online Advertising, Lead Generation, Marketing Strategy, Cross-functional Team..., Analytics, Database Marketing, Multi-channel Marketing, Market Research, Marketing Communications, Solution Selling, B2B, Marketing, Segmentation, CRM, Direct Marketing, Strategic Partnerships, Program Management, SaaS
Education
Harvard University 2002 — 2006
BA, English and American Literature and Language
The University of Texas at Austin - Red McCombs School of Business 2012 — 2012
General Management Certificate
Rackspace Hosting April 2011 - Present
Rackspace July 2007 - April 2011
Placemark Investments September 2006 - July 2007
Rackspace Managed Hosting October 2005 - August 2006
Rackspace Managed Hosting May 2005 - October 2005
Rackspace Managed Hosting October 2004 - May 2005
Rackspace Managed Hosting March 2004 - October 2004
Rackspace Managed Hosting December 2002 - March 2004
Carrera Communications 2000 - 2003
Skills
Servers, Solaris, Windows Server, RHCE, RHEL, Python, Git, Linux, OpenStack
Education
Iowa State University 1998 — 2000
MIS/Pre-Med
Indeed.com September 2014 - Present
ZeniMax Online Studios July 2014 - September 2014
Rackspace, the Open Cloud Company January 2014 - July 2014
Rackspace, the Open Cloud Company 2011 - January 2014
Rackspace April 2007 - March 2011
3DSP July 2000 - April 2007
Tone Software September 1998 - May 2000
Interplay Productions October 1997 - September 1998
Skills
Linux System..., Red Hat Linux, Chef, System Automation, System Monitoring, Python, Apache, MySQL, PHP, Servers, Cluster, High Availability, Github, Firewalls, Network Load Balancing, Rackspace Cloud, Rackspace, Virtualization, DNS, Data Center, SAN, vCAC, vCO, Linux
Education
San Antonio College 2009 — 2011
Associate of Science (A.S.), Computer/Information Technology Administration and Management
Fullerton College 1995 — 1997
Esperanza High School 1991 — 1995
Transition Patient Services, LLC November 2010 - Present
Transition Patient Services November 2010 - November 2012
Rackspace Managed Hosting May 2008 - September 2010
Rackspace May 2008 - September 2010
Dell September 2005 - March 2008
ObesityHelp 2003 - 2003
GopedSuperStore.com January 2000 - January 2002
Skills
Account Management, Customer Relations, HIPAA, Consultative Selling, Cloud Computing, Network Administration, Sales Management, Customer Service, Team Leadership, Solution Selling, Team Building, New Business Development, Virtualization, Mentoring, Data Center, Strategic Planning, Process Improvement, Business Strategy, Contract Negotiations, SaaS, Teamwork, Selling, Coaching, Forecasting, Problem Solving, Microsoft Office, Negotiation, Budgeting, Salesforce.com, MySQL, Oracle SQL, Five9, VPN, Linux, Red Hat Linux, Suse, Ubuntu, Debian, iOS, Android, Windows, Mac OS X, Firefox, Firewalls, Safari, Google Chrome, Internet Explorer, OS X, Sales, Storage
Education
Irvine Valley College
Rackspace July 2014 - Present
Rackspace Hosting August 2010 - July 2014
Infinity Images 2008 - September 2010
Rock Out Books 2004 - 2008
Skills
System Administration, Red Hat Linux, Apache, RHEL, High Availability, Cluster, Bash, CentOS, RHCE, Servers, NFS, Postfix, MySQL, Shell Scripting, TCP/IP, Open Source, Iptables, Linux System..., Cloud Computing, Linux, RedHat, DNS, VMware, VMware ESX, Virtualization, Load Balancing, Databases
Education
Academy of Art University
Symantec December 2008 - Present
Unisys December 2008 - Present
Unisys December 2008 - Present
Unisys December 2008 - Present
AT&T December 2008 - August 2009
AT&T December 2008 - August 2009
Rackspace November 2007 - November 2008
Rackspace November 2007 - November 2008
Symantec Corporation, Managed Security Services October 2005 - November 2007
Symantec Corporation, Managed Security Services October 2005 - November 2007
Skills
Switches, Linux, Firewalls, Network Security, Servers, XP, Routers, Cisco Technologies, Security, Data Center, VPN, Troubleshooting, Networking, TCP/IP, ITIL, Computer Hardware, Information Security..., Information Security, Vulnerability Assessment
Education
George Mason University 2000 — 2004
Information Technology, IT
George Mason University
B.A, Psychology
New River Community College
Associate, Art & Sciences
Rackspace, the #1 managed cloud company September 2014 - Present
Rackspace, the Open Cloud Company October 2013 - September 2014
Rackspace, the Open Cloud Company February 2013 - November 2013
Rackspace February 2011 - March 2013
Rackspace Managed Hosting October 2008 - April 2011
Rackspace Hosting March 2008 - September 2008
Rackspace Hosting January 2007 - March 2008
The Prolific Group January 1997 - February 1998
Skills
Ubuntu, OpenStack, Quality Control, Windows Server, Linux, Servers, Data Center, Cloud Computing, Cluster, Troubleshooting, System Administration, DNS, IIS, Technical Support, Software Documentation, Backup Solutions, Active Directory, Network Administration, Virtualization
Education
Biola University 1990 — 1994
Bachelor of Science (BS), Business Administration: Advertising Art & Graphic Design
Midwestern School of Business & Technology 1999 — 2000
Network Engineering Professional, MCSE, Microsoft Certified Engineering Professional, Windows Server 2000
Rackspace April 2008 - Present
EDS 1998 - 2008
Mail Boxes Etc. 1995 - 1997
Education
George Mason University
Bachelor of Science (BS), Decision Sciences
The Intergalactic Nemesis July 2013 - Present
Independent Contractor - Music Industry July 2005 - Present
Escapism Now LLC February 2012 - November 2013
University of Texas Audio Department March 2010 - February 2012
Swinghouse / Viper Room / Roxy 2005 - 2010
Interland Inc 2001 - 2003
Rackspace 1999 - 2001
Skills
Social Networking, Sound, Live Events, Live Sound, Live Recording, Concert Production, Theatrical Production, Audio Engineering, Digital Audio, Business Strategy, New Business Development, Sales, Sales Process, Technical Product Sales, Music Industry, Property Management, Audio Processing, Entertainment, Theatre, Recording, Production Managment, Pro Tools, Music Production
Education
MediaTech Institute-Austin 2005 — 2006
Audio Engineering
Baylor University 1993 — 1998
Bachelor of Arts (BA), Speech Communication and Rhetoric, Graduated
San Antonio Board of Realtors 1998 — 1998
Real Estate
IBM August 2015 - Present
OpenStack June 2015 - Present
OpenStack October 2014 - Present
Rackspace June 2012 - August 2015
Rackspace February 2012 - May 2012
Virginia Tech August 2010 - January 2012
Verizon Data Services August 2009 - June 2010
University of Tuebingen May 2008 - July 2008
Skills
C, C++, Software Engineering, Distributed Systems, Python, Open Source, OpenStack, DevOps, IaaS, Software Development, Cloud Computing, Large Scale Systems, Parallel Computing, High Performance..., Multi-core, Computer Science, Algorithms, Design Patterns, Architectures, Hadoop, MapReduce
Education
Virginia Polytechnic Institute and State University
Master’s Degree, Computer Science
Indian Institute of Technology, Guwahati 2005 — 2009
Bachelor of Technology, Computer Science and Engineering
Rackspace September 2012 - November 2013
REI Systems August 2011 - July 2012
Sallie Mae May 2009 - August 2011
ERICSSON NETQUAL INC. 2004 - 2009
Ericsson Expertise Limited, Ireland 1998 - 2004
Skills
.NET, SDLC, C#, Oracle, Process Optimization, Web Services, Object Oriented Design, Payment Card Processing, Web Development, ASP.NET, Visual Studio, Microsoft SQL Server, Software Development, Agile Methodologies, JavaScript, Databases, SQL, Integration
Education
Athlone Institute of Technology 1996 — 1998
Master of Science
Intercollege 1992 — 1996
Bachelor of Science
Kotagiri Public School, India 1987 — 1989
Higher Secondary School
Indian School, Kuwait 1977 — 1987
Secondary School
Rackspace Hosting January 2012 - Present
Rackspace November 2010 - January 2012
Skills
Managed Hosting, PIX, Load Balancing, ASA, F5 BigIP, DNS, Cisco, Email Hosting, CCNA, VPN, Firewalls, Network Security, Cisco Technologies
Education
Brigham Young University
Rackspace May 2013 - Present
Piedmont Middle School August 2013 - November 2013
Rackspace Hosting 2012 - May 2013
Residential Student Services Program, UC Berkeley 2011 - May 2013
Skills
Node.js, JavaScript, Git, Python, Java, Linux, Public Speaking, Coaching, Collaborative Problem..., Microsoft Office, Microsoft Excel, C, HTML, C++, PowerPoint, MySQL, Programming
Education
Academy of Art University 2014 — 2014
3D Animation
University of California, Berkeley 2009 — 2013
Bachelor of Science (B.S.), Electrical Engineering and Computer Science
Rackspace 2013 - Present
Rackspace Hosting November 2010 - 2013
Alchemic Dream January 2010 - November 2010
Blizzard Entertainment 2005 - 2007
Skills
MMO, MMORPG, Video Games, Online Gaming, Computer Games, Game Design, Game Development, Social Games, Gameplay, Casual Games, Mobile Games, 3D Studio Max, Photoshop, Community Management, Character Animation, Level Design, Linux, Apache, MySQL, ActionScript, PHP
Education
Art Institute of Pittsburgh 2007 — 2010
Game art and Design
Art Institute of California - Orange County 2004 — 2006
Graphic Design, Graphic Design
Amazon Web Services July 2013 - Present
SAIC December 2011 - July 2013
SRA International September 2011 - December 2011
Rackspace April 2009 - September 2011
Rackspace Hosting May 2006 - April 2009
Rackspace September 2005 - August 2007
Skills
Amazon Web Services..., Automation, Network Engineering, Routers, Switches, OSPF, BGP, TCP/IP, Data Center, Routing, Cisco Nexus, Juniper Switches, Network Architecture, Network Design, LAN Switching
Education
George Mason University 2010 — 2012
Masters of Science, Telecommunications
Hampden-Sydney College 2001 — 2005
BA, Philosophy
Capital One Auto Finance April 2014 - Present
Rackspace July 2012 - April 2014
Wipro Limited May 2010 - July 2012
Wipro Technologies January 2002 - July 2012
Rackspace, the Open Cloud Company 2012 - 2012
Capital One Auto Finance January 2009 - April 2010
COAF - Loan Originations September 2004 - December 2008
Barwil Agencies March 2002 - September 2004
Skills
Software Project..., Agile Methodologies, SDLC, PMP, Data Warehousing, Business Analysis, Web Services, .NET, ASP.NET, TFS, Business Intelligence, Microsoft SQL Server, Agile Project Management, C#, Testing, PL/SQL, Scrum, Waterfall, PMO, WCF
Education
Birla Institute of Technology and Science
Msc (Tech), Information Systems
Rackspace March 2013 - Present
Cbeyond January 2011 - March 2013
MaximumASP July 2007 - December 2010
Skills
Hyper-V, Servers, Microsoft SQL Server, Network Security, Windows Server, VoIP, Cloud Computing, Windows, Powershell, VMware, Active Directory, Team Leadership
Education
University of Louisville 2007 — 2011
Bachelor of Science in Business Administration, Computer Information Systems, Concentration in Information Security
Ecole supérieure de Commerce de Bordeaux-Ecole de Management
Yelp July 2015 - Present
Georgia Institute of Technology January 2014 - May 2015
Rackspace May 2014 - July 2014
Siemens Technology India July 2012 - April 2013
Mahindra & Mahindra June 2011 - July 2011
Skills
Python, Robotics, Computer Networking, Distributed Systems, C++, C#, C, Shell Scripting, Linux, Music, Technical and creative..., HTML, MySQL, JavaScript
Education
Georgia Institute of Technology 2013 — 2015
MS, Computer Science
College of Engineering, Trivandrum 2008 — 2012
B.Tech, Electronics Engineering
Loyola School, Trivandrum 1995 — 2008
ISC
Bluehost January 2011 - February 2011
Rackspace October 2010 - December 2010
The Planet January 2010 - October 2010
Hostgator.com July 2008 - December 2009
HEB February 2005 - May 2005
Education
Houston Community College 2010 — 2014
Houston Community College 2008 — 2013
KANGXIN PARTNERS, P.C. May 2015 - Present
2L Law Student August 2014 - Present
Rackspace March 2013 - August 2014
USAA April 2012 - March 2013
Energy Transfer May 2011 - March 2012
McGray & McGray Land Surveyors 2010 - 2011
My Fit Foods 2009 - March 2010
TEKSystems, Inc. 2008 - February 2009
Skills
Screening, Recruiting, Interviews, Talent Acquisition, Onboarding, Sales, New Hire Orientations, Time Management, Applicant Tracking..., Hiring, PeopleSoft, Training, College Recruiting, Internet Recruiting, Technical Recruiting, Background Checks, Sourcing, Employee Benefits, Employee Relations, Human Resources, Temporary Placement
Education
St. Mary's University School of Law 2014 — 2017
Intellectual Property
Beihang University 2015 — 2015
Juris Doctor (J.D.), Intellectual Property Law & Introduction to Chinese Law
Concordia University-Austin 2003 — 2008
B.A., History
Oak Hill University 2005 — 2005
London, England, Semester Abroad to study: Advanced Theology & Advanced English
Rackspace August 2014 - Present
Rackspace, the Open Cloud Company April 2013 - August 2014
Booz Allen Hamilton November 2007 - April 2013
Skills
Information Security..., Information Security..., Security Operations, Network Security, Security Architecture..., Penetration Testing, Vulnerability Assessment, Vulnerability Management, Vulnerability Scanning, Threat & Vulnerability..., Intrusion Detection
Education
Boston University - Metropolitan College 2007 — 2009
Master of Science in Computer Information Systems
University of Mary Washington 2000 — 2004
Bachelor of Science (B.S.), Business Administration
Rackspace June 2013 - August 2013
McNally Investigations January 1999 - December 2011
Education
Cornell University 2011 — 2013
Master of Engineering (MEng), Computer Engineering
City University of New York
Bachelor of Arts (BA), Computer Science
Rackspace December 2013 - Present
IBM May 2013 - November 2013
Sears, Roebuck and Co. October 2012 - April 2013
Education
Loras College 2010 — 2013
Bachelor of Science (B.S.), Computer Science