Rackspace Company
Industry: Company
DescriptionRackspace Inc. is an American managed cloud computing company based in Windcrest, Texas, a suburb of San Antonio. The company also has offices in Australia, the United Kingdom, Switzerland, the Netherlands, Germany, Singapore, Mexico and Hong Kong. Customer service: 0800 988 0300 Sales: 0800 988 0100 Billing support: 00 1 210-312-4000 Revenue: 2.001 billion USD (2015) Headquarters: Windcrest, Texas, United States Subsidiaries: Datapipe, ObjectRocket, RelationEdge, LLC,
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Rackspace Employees
Rackspace June 2015 - Present
Oregon State University Open Source Lab June 2012 - Present
Skills
Linux System..., Apache, Git, Bash, System Administration, Linux, Configuration Management, Chef, Nagios, Open Source Software, Ubuntu, CentOS, Web Applications, Drupal, Python, Ruby, IRC, MediaWiki, phpBB, Vim, Computer Hardware, rdiff-backup, C, GIMP, Bacula, Java, Windows, Microsoft Office
Education
Oregon State University 2011 — 2016
Bachelor's Degree, Computer Science, 3.53 GPA
Department of Computer Science, The University of Texas at Austin August 2015 - Present
The University of Texas at Austin August 2014 - Present
Microsoft May 2015 - August 2015
Rackspace May 2014 - August 2014
Raytheon June 2013 - August 2013
Skills
Java, Python, Git, Linux, C++, C, Perl, Android Development, Eclipse, HTML, Wiki Markup, CouchDB, Agile Methodolgy, Dozer, Gerrit, IntelliJ IDEA, Hadoop, Map Reduce, Oracle Apex, SQL, C#
Education
The University of Texas at Austin 2012 — 2016
Bachelor of Science (B.S.), Computer Science, Sophomore
Grapevine High School 2008 — 2012
Rackspace March 2014 - Present
Rackspace, the Open Cloud Company July 2013 - March 2014
McDonald's Corporation June 2010 - December 2012
Skills
CompTIA Network+..., CompTIA A+ Certification, CompTIA Linux+ Certified, Apache, MySQL, Troubleshooting, Red Hat Linux, Programming, Cloud Computing, Network Administration, Linux, Operating Systems, Customer Service, Linux System...
Education
San Antonio College 2011 — 2013
Computer Science
Rackspace Open Cloud Academy
SolarWinds March 2015 - Present
Hilti May 2012 - February 2015
Hilti January 2010 - May 2012
Hilti October 2007 - January 2010
Hilti January 2006 - October 2007
U.S. Filter June 2005 - August 2005
Rackspace May 2004 - August 2004
Rackspace Hosting May 2002 - August 2002
Skills
Direct Sales, Sales Operations, CRM, Sales Presentations, Merchandising, SAP, Multi-channel Retail, Retail Sales, Multi-unit Retail..., Operations Management, Sales Management, Situational Leadership, Recruiting, Public Speaking, Sales Rep Training
Education
Texas A&M University-Corpus Christi 2003 — 2006
BS, Political Science/Criminal Justice
Rackspace, the #1 managed cloud company April 2015 - Present
Rackspace, March 2014 - April 2015
SolarWinds August 2013 - March 2014
HACKViDHi.com February 2013 - April 2013
Dell August 2010 - February 2013
Dell Inc. January 2007 - August 2010
Dell July 2004 - January 2007
Aditi Technologies Pvt. Ltd. August 2000 - June 2001
Siemens 1999 - 1999
Skills
Product Management, Product Marketing, Enterprise Storage, Sales Enablement, Object storage..., NAS, Product Development, Competitive Analysis, Solution Architecture, Cross-functional Team..., Vendor Management, Innovation Management, Business Development, High Performance..., Linux, Data Center, Systems Management, Product Demonstration, Storage, Program Management, Virtualization, Enterprise Architecture, Software Engineering, Storage Solutions, Marketing Management, Business Alliances, Product Lifecycle..., Business Strategy, Product Launch, Start-ups, Market Analysis, Partner Management, Cloud Computing, Storage Area Networks, Solution Selling, Channel Partners, Go-to-market Strategy, Servers, Pre-sales, Integration, Strategy
Education
The University of Texas at Austin - The Red McCombs School of Business 2010 — 2012
MBA, General Management, 3.7
The Ohio State University 2002 — 2004
Master of Science, Computer and Information Science
National Institute of Technology Tiruchirappalli 1996 — 2000
B.E., Electronics and Communications
Percolate Inc. February 2015 - Present
Rackspace January 2014 - February 2015
Rackspace January 2012 - December 2013
Bacardi April 2008 - January 2012
TEAM Enterprises March 2006 - March 2008
Republic National Distributing Company March 2005 - March 2006
GSD&M January 2005 - May 2005
Skills
Sales, Account Management, Management, Sales Management, Marketing Strategy, Salesforce.com, Business Development, Market Planning, Enterprise Software, Cloud Computing, Retail, Budgets, Strategic Planning, Business Planning, Marketing, Sales Process, Solution Selling, New Business Development, Creativity, Lead Generation, CRM, Strategic Partnerships, SaaS, Virtualization, CPG, NoSQL, MongoDB, Hadoop, Redis, Big Data, Data as a Service, Direct Sales, Go-to-market Strategy, B2B, Selling, Sales Presentations, Strategy, Product Launch, Key Account Development, Building Relationships, Contract Negotiation, Strategic Thinking, Customer Acquisition, Managed Services, Social Media Marketing
Education
Texas State University-San Marcos 2000 — 2005
Bachelor of Arts, Mass Communication- Advertising
Plan B, Inc. November 2007 - November 2012
Mobius Partners October 2006 - August 2007
Rackspace Managed Hosting 2005 - 2006
Rackspace 2005 - 2006
Rackspace Managed Hosting April 2005 - June 2005
Management, Marketing & Business Development Consulting May 2004 - April 2005
Skills
Leadership, Strategy, Team Leadership, Gallup Strengths, StrengthsFinder, Team Building, Employee Engagement, Employee Management, Conducting Interviews, Performance Appraisal, Coaching, Customer Engagement, Customer Experience, Analysis, Management, Marketing, New Business Development, Business Planning, Human Resources, Networking, Customer Service, Interviews, Operations Management, Forecasting, Business Development
Education
Our Lady of the Lake University 1996 — 2004
Master of Business Administration (M.B.A.) 2004, BA in Management 2002, Business Administration and Management, General, 3.9 GPA
Rackspace 2014 - Present
Rackspace, the #1 managed cloud company 2012 - 2014
Rackspace, the #1 managed cloud company 2010 - 2011
Motivated Production Studio 2007 - 2011
Skills
Managed Services, SaaS, Cloud Computing, Solution Selling, Channel Partners, Data Center, Go-to-market Strategy, Strategic Partnerships, Virtualization, Sales Process, Unified Communications, Business Analysis, Professional Services, Enterprise Software, Management, Financial Modeling, Financial Analysis, Pricing Analysis, Pricing Strategy, Business Intelligence..., Dashboard Builder, Project Coordination, KPI Dashboards, Strategy
Education
Our Lady of the Lake University 2008 — 2010
MBA, Finance, General
St. Edward's University 2006 — 2008
BA, Philosophy
Rackspace July 2014 - Present
VMware January 2012 - October 2013
Emerson Process Management May 2011 - January 2012
Dell January 2009 - May 2010
Dell Inc March 2007 - October 2007
Dell Financial Services September 2005 - March 2007
3M September 2000 - September 2005
Skills
Product Management, Product Marketing, Sales Enablement, Marketing Communications, Cross-functional Team..., Lead Generation, Product Lifecycle..., Competitive Analysis, Market Research, Marketing Strategy, Multi-channel Marketing, New Business Development, Channel Partners, Segmentation, Integrated Marketing, Marketing Management, Strategy, Product Launch, Strategic Planning, CRM, Product Development, Solution Selling, Program Management, Brand Management, Mobile Devices, Cloud Computing, Sales, Management, Salesforce.com, P&L Management, Leadership, Business Alliances, Strategic Partnerships, Business Planning, Marketing, Go-to-market Strategy, Advertising, Demand Generation, Start-ups, Field Marketing, Partnership Marketing, Cross Channel Marketing, Enterprise Software, SaaS, Partner Management
Education
Thunderbird School of Global Management
MBA, International Business
University of Texas - Austin
B.S., Radio-TV-Film
Optiv Inc (Formerly FishNet + Accuvant) December 2014 - Present
Unisys May 2014 - December 2014
Rackspace August 2013 - May 2014
Rackspace, the Open Cloud Company April 2012 - July 2013
Rackspace Hosting (UK) March 2009 - April 2012
Rackspace Hosting (UK) October 2007 - February 2009
Yahoo! Europe Ltd. March 2007 - October 2007
CDW September 2004 - December 2005
Skills
IT Service Management, Information Security..., Team Leadership, PCI DSS, ISO 27001, Risk Management, Security, Cloud Computing, Data Center, Risk, Penetration Testing, Network Security, Solution Design, Managed Services, Pre-sales, CISSP, Virtualization, Enterprise Architecture, Incident Management, VMware, VMware Infrastructure, IT Governance, Compliance, Computer Forensics, Managed Hosting, IT Strategy, PIX, Cyber Security
Education
The University of Texas at Austin 2013 — 2015
Master of Business Administration (MBA), MBA
Royal Holloway, University of London 2006 — 2007
MSC, Information Security
Purdue University 1999 — 2004
BSC, Management
Rackspace June 2014 - Present
NEISD January 2010 - August 2012
San Antonio Computer Doctor July 2006 - December 2007
West Telemarketing January 2006 - June 2006
Skills
Linux, Python, Open Source, Ubuntu, HTML, Django, Go, Bitcoin, Apache, Nginx, JavaScript, CentOS, Fedora, Debian, Java, Teaching, iOS development, Red Hat Linux
Education
Open Cloud Academy 2014 — 2014
Certificate, Linux
The University of Texas at San Antonio 2001 — 2006
BA, Psychology
Northwest Vista College
AAS, Advanced Cisco Networking Technologies
Alpine Testing Solutions, Inc. July 2014 - Present
Atbash Services, Inc. June 2013 - Present
Orthman Manufacturing Inc October 2012 - July 2014
Royal Engineered Composites March 2012 - September 2012
Intellicom January 2009 - March 2012
United States Marine Corps 2003 - 2008
Rackspace January 2003 - July 2003
Cimarron Software Services January 2001 - July 2002
DCDrives.com January 1998 - July 1998
Skills
Security, Active Directory, Databases, Network+, A+, CCNA, MySQL, Windows Server, Network Administration, C#, Microsoft SQL Server, Systems Engineering, Electronic Data..., Small Business, ASP.NET, APIs
Education
Purdue University - Krannert School of Management 2013 — 2013
Graduate Certificate, Entrepreneurial Small Business
University of Maryland University College 2004 — 2012
BS, Computer and Information Science
The University of Texas at San Antonio 2002 — 2003
Electrical Engineering
Rackspace August 2014 - Present
HostGator 2012 - August 2014
Skills
Linux, MySQL, Apache, cPanel, Nginx, PHP, Perl, Exim, Bash, CentOS, OpenVZ, LAMP, OpenStack, Iptables, DNS, SSH, Plesk, RAID, CSF, WordPress, Postfix, Photoshop, Troubleshooting, Debugging, PCI DSS, Technical Documentation
Education
Santa Monica College 2001 — 2004
Computer and Information Sciences, General
Global Cloud Xchange Linux System EngineerAconexFebruary 2015 - Present
NTT America April 2014 - December 2014
Rackspace December 2012 - April 2014
Dell September 2011 - November 2012
Skills
Dell PowerEdge Servers, Troubleshooting, Red Hat Linux, Windows, MySQL, TCP/IP, Solaris 8/9/10, Disaster Recovery, Storage Area Networks, SAN, Solaris, VMware, Storage, Servers, Linux, DNS, VMware ESX, Virtualization, Apache, Firewalls, High Availability
Education
The University of Texas at Arlington 2004 — 2008
Bachelor of Arts (B.A.), Philosophy
The University of Texas at Arlington 2004 — 2008
Bachelor of Arts (B.A.), Philosophy
Rackspace January 2008 - Present
United States Air Force December 1995 - November 2007
Skills
Customer Service, Windows, Fanatical Support, Cloud Sites, Email Hosting, System Administration, Troubleshooting, Cloud Computing, SaaS, Account Management, Servers, DNS, Team Leadership, Salesforce.com, VMware, Managed Services, Enterprise Software, Disaster Recovery
Education
Tarrant County College
Rackspace November 2013 - Present
Rackspace, the Open Cloud Company February 2013 - Present
Rackspace Hosting February 2010 - February 2013
BizGreet inc. February 2010 - December 2010
Braintree Payment Solutions January 2008 - January 2010
GoNowDo September 2007 - December 2007
Cardinal Health February 2007 - September 2007
JPMorganChase & Co. June 2005 - March 2007
Chase Home Finance June 2003 - June 2005
Chase Home Finance September 2001 - June 2003
Skills
Software Development, Agile, Ruby, TDD, Ruby on Rails, Agility, Git, SOA, REST, Cloud Computing, Software Engineering, Scrum, Open Source, MongoDB, Strategy, Scalability, Test Driven Development, OOP, APIs, Design Patterns, Enterprise Architecture, Agile Project Management, Web Services, Testing, DevOps, Integration, System Architecture, Agile Methodologies
Education
The Ohio State University 1995 — 1999
B.A., Military History
Bryan High School 1991 — 1995
Rackspace June 2014 - Present
Skills
Procurement, eProcurement, Strategic Sourcing, eSourcing, Global Sourcing, Catalog Management, Contract Negotiation, Contract Life Cycle..., Taxonomy, Packaging, Project Management, Packaging Graphics, Contract Manufacturing, Microsoft Office, Delivering Workshops, Training Delivery, SaaS, Supplier Negotiation, Supply Chain Management, Problem Solving, Strategic Thinking, Microsoft Excel, Software Consulting, Capital Projects, Packaging Machinery, Brand Implementation, Consulting, SAP MM, E-procurement, Purchasing, Manufacturing, Process Improvement, SAP, Supply Chain, Analysis, Management, Supply Chain..., SAP SRM, Ariba, Materials Management, ERP, Supplier Development, Supplier Evaluation, SAP R/3, Cross-functional Team..., Business Process..., Outsourcing
Education
Tennessee Technological University 2001 — 2006
BA, Finance
Gillaspy Notary Services May 2012 - Present
Self-employed 2012 - 2013
Rackspace July 2009 - February 2011
Skills
CompTIA A+ Certification, A+ Certified, Computer Hardware, Computer Repair, Computer Security, Computer Maintenance, Computers
Education
San Antonio College 2011 — 2012
N/A, Music Business
John Paul Stevens High School 2005 — 2009
High School Diploma, Theatre/Theater
Mannapov LLC August 2013 - Present
Rackspace January 2012 - August 2012
CenturyLink February 2009 - January 2012
USAA February 2005 - January 2009
Skills
Marketing, Program Management, Business Development, Customer Service, Event Planning, Management, Problem Solving, Strategic Planning, Leadership, Process Improvement, Strategy, Team Building
Education
Southwest High School 1999 — 2002
San Antonio College
Texas A&M University August 2013 - Present
Rackspace June 2014 - August 2014
National Institute Of Technology Tiruchirappalli July 2009 - May 2013
Cisco June 2012 - August 2012
Skills
C, Algorithms, C++, Perl, Machine Learning, Matlab, Programming, Python, Linux, Computer Science, Data Structures, SQL, HTML, Verilog, VHDL, Simulations, Ansible, ElasticSearch, Logstash, Kibana, Ruby
Education
Texas A&M University 2013 — 2015
Master's degree, Computer Engineering
PSBB SS School 2000 — 2009
National Institute of Technology Tiruchirappalli
National Institute of Technology Tiruchirappalli
Rackspace January 2014 - Present
Rackspace, the #1 managed cloud company March 2013 - December 2013
Rackspace March 2012 - February 2013
Rackspace September 2011 - February 2012
Skills
SaaS, Cloud Computing, E-commerce, Sales Process, New Business Development, Business Strategy, Managed Hosting, Analytics, Competitive Analysis, Contract Negotiation, Business Intelligence, Business Development, Leadership, Integration, Project Management, PaaS, Enterprise Software, Start-ups, Strategic Partnerships, Direct Sales, Vendor Management, Sales Operations, Operations Management, Strategy, Management, Managed Services, Salesforce.com, Sales, Strategic Planning, Analysis, Sales Management, Networking, Solution Selling, VMware, Cold Calling, Storage, Account Management, Product Management, Selling, Negotiation, Cross-functional Team..., Consulting, Professional Services, Data Center, Team Leadership, Entrepreneurship, Security, Solution Architecture, Virtualization, Go-to-market Strategy
Education
Texas A&M University 2005 — 2010
B.A.
CIBC November 2014 - Present
Live Nation Entertainment July 2014 - October 2014
Cognizant Technology Solutions October 2006 - October 2014
Rackspace October 2013 - June 2014
Apple August 2013 - September 2013
Intuit January 2011 - July 2013
Mercury Payment Systems November 2010 - December 2010
Autodesk January 2007 - October 2010
Skills
QTP, Quality Center, Test Automation, Selenium, Manual Testing, JIRA, Test Planning, System Testing, Java, JUnit, Agile Methodologies, Scrum, SDLC, Software Quality..., SoapUI, Hudson, Waterfall, Quality Assurance, cloud testing, web services testing, Regression Testing, Integration Testing, User Acceptance Testing, Black Box Testing, Defect Tracking, Test Estimation, VSS, VBScript, SQL, Python, Ruby, Cucumber, TestNG, Jenkins, Test Effort Estimation, Test Strategy, HP QTP, HP Quality Center
Education
Punjab Technical University 1998 — 2002
Bachelor's degree, Computer Science
Rackspace June 2014 - Present
Christians United For Israel May 2012 - Present
The Canterbury Episcopal Schools/ Southwestern Assemblies of God University August 2012 - May 2014
Southwestern Assemblies of God University October 2012 - April 2014
John Hagee Ministries January 2004 - July 2013
Skills
Editing, Event Planning, Social Media
Education
Southwestern Assemblies of God University 2010 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General
northeast lakeview community college 2009 — 2010
Rackspace May 2014 - Present
ESPNU Campus Connection August 2013 - January 2014
IJMHD Productions April 2010 - Present
St. Mary's University August 2010 - Present
Skills
Final Cut Pro, Photoshop, Editing, Video, Event Photography, Programming, C++, Java, Microsoft Office, Computers, HTML, C, Electronics, Microsoft Word, Microsoft Excel, Technology, Hardware Development, Computer Proficiency, Web Design, Multisim, Matlab, Research, Windows, Databases, Networking, Camera, Integrated Circuit..., Creativity
Education
St. Mary's University 2010 — 2014
Bachelor of Engineering (B.E.), Computer Engineering
Rackspace, the #1 managed cloud company August 2014 - Present
Rackspace, the #1 managed cloud company April 2008 - Present
Rackspace May 2011 - January 2013
Rackspace October 2010 - May 2011
City of San Antonio January 2000 - 2008
Skills
Cloud Computing, DevOps, Virtualization, SaaS, Enterprise Software, Professional Services, Managed Services, Solution Selling, Strategic Partnerships, Data Center, Disaster Recovery, Channel Partners
Education
San Antonio College
Computer Science
Turing Group February 2015 - Present
Rackspace July 2014 - December 2014
Paul Bunyan Telephone June 2011 - July 2014
Paul Bunyan Telephone January 2006 - June 2011
PC Service Center May 2000 - January 2006
Nature's Wild Rice Company March 1999 - June 2002
Northwest Technical College 1999 - 2001
Skills
MySQL, Linux, Apache, Servers, System Administration, PHP, Troubleshooting, LAMP, Bash, Technical Support, Virtualization, Hardware, CentOS, Nginx, Red Hat Linux, Web Applications, cPanel, Web Hosting, MongoDB, Postfix, Memcached, Exim, Dovecot, SaaS, Vagrant, OpenStack, ansible, NFS, Plesk, nagios, Compliance PCI, Magento, Varnish, DevOps, Amazon Web Services..., Amazon EC2, Amazon S3
Education
Northwest Technical College 1999 — 2002
Network Support
Rackspace June 2014 - Present
Real Estate Center at Texas A&M University May 2012 - May 2014
Rackspace, the Open Cloud Company May 2013 - August 2013
Skills
Research, Data Center, Leadership, Microsoft Excel, Teamwork, Customer Service, Time Management, Public Speaking, Microsoft Word, Microsoft Office, Data Analysis
Education
Texas A&M University 2010 — 2014
BBA, Business Honors and Supply Chain Management
Managed Consulting Solutions, LLC January 2014 - Present
BHP Billiton 2014 - Present
Hewlett-Packard January 2011 - April 2013
Dril-Quip November 2009 - January 2011
The Planet November 2007 - April 2009
HCC Life Insurance Company 2009 - 2009
Rackspace September 2006 - November 2007
Clear Channel Communications 2005 - 2006
Wold Savings 2001 - 2006
Skills
Microsoft SQL Server, Databases, SQL, Security, Database Administration, High Availability, Performance Tuning, Disaster Recovery, Enterprise Software, SharePoint, Cluster, Architecture, Database Design, Troubleshooting, Virtualization, DNS, T-SQL, Business Intelligence, System Deployment, VMware, Servers, Enterprise Architecture, SQL2012 Architecture, SQL Server, ITIL, Microsoft Technologies, IIS, SQL2012 Administration, SQL2012 High..., Clustering, Microsoft Exchange, Active Directory, Windows Server, Architectures, Hadoop, SQL2012 Always On..., SQL 2014 Administration
Education
St. Petersburg College
Rackspace May 2014 - August 2014
Rackspace, the Open Cloud Company October 2012 - August 2013
Talon Compound Pharmacy June 2011 - August 2011
Skills
Public Speaking, Business Analysis, Version One, Team Leadership, Organization, Communication Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, PowerPoint, English, Research, Windows, Outlook, Photoshop, HTML, SQL
Education
San Antonio College 2013 — 2015
Engineering and Technology Academy at Roosevelt High School 2011 — 2013
Winston Churchill High School 2009 — 2011
Oracle February 2015 - Present
Suvola Corporation October 2013 - Present
mAppStax June 2013 - January 2015
Rackspace Hosting January 2012 - May 2013
Rackspace Hosting May 2011 - January 2012
Rackspace December 2010 - July 2011
Rackspace December 2005 - May 2011
Rackspace, the Open Cloud Company October 2004 - December 2005
Purdue University January 2003 - October 2004
Skills
Enterprise Storage, Cloud Computing, Competitive Analysis, Thought Leadership, Team Leadership, Product Strategies, Strategic Leadership, Product Management, Creative..., IT Strategy, Product Lifecycle..., Cloud Computing IaaS, Cross-functional Team..., Hosted Services, Datacenter..., Sales Enablement, Agile Methodologies, Private Cloud, Cloud Applications, Hybrid Cloud, Product Innovation, Open Innovation, OpenStack, Open Source Software, Product Design, Program Management, Big Data, SaaS, PaaS, Data Center, Product Marketing, Virtualization, Strategy, Storage, Start-ups, Enterprise Software, Go-to-market Strategy, Scalability, Disaster Recovery, Product Launch, IaaS, Managed Hosting, IT Management, Business Alliances, Professional Services, Product Development, Security, High Availability, Partner Management, Strategic Partnerships
Education
The University of Texas at Austin - The Red McCombs School of Business
Executive MBA
Southern Illinois University, Edwardsville
Masters, Electrical & Computer Engineering
SJM Institute of Technology, Karnataka, India
Bachelor of Science, Electronics & Communications Engineering
iDetail of San Antonio February 2010 - Present
AMD Camarillo and Company April 2001 - Present
International City Mortgage October 2013 - April 2015
Gold Star Mortgage Financial Group January 2014 - October 2014
World Savings March 2005 - December 2013
Hostway Corporation November 2011 - December 2012
Wells Fargo Home Mortgage October 2010 - July 2011
Rackspace, the Open Cloud Company April 2005 - January 2011
Rackspace November 2008 - April 2010
Ameriquest Mortgage January 2004 - March 2005
Education
Texas State University 1993 — 1995
Psychology
Pet Galaxy May 2013 - Present
Pet360 May 2009 - October 2012
Rackspace May 2005 - January 2007
Skills
Information Technology, Healthcare Information..., Veterinary, Animal Welfare, Web Design, Web Development, Product Development, Product Management, Operations Management, IT Operations, Project Management, Team Building, Team Leadership, Team Management, Salesforce.com, Sales Management, Shared Services, Managed Services, Vendor Management, Vendor Relationships
Education
Syracuse University 1981 — 1983
Master of Science (MS), Management Information Systems, General
The Johns Hopkins University 1974 — 1978
BS, Computer Science
Rackspace, the #1 managed cloud company February 2015 - Present
Rackspace January 2011 - Present
Radford University August 2010 - May 2012
Radford University August 2010 - December 2010
PPD January 2008 - August 2010
Kelly Services May 2007 - December 2007
Skills
Microsoft Excel, Process Scheduler, Time Management, Recruiting, Data Analysis, Training, Leadership Development, SPSS, Employee Relations, Leadership, Human Resources, Organizational..., Talent Acquisition, Applicant Tracking..., Internet Recruiting, Sourcing, Employee Benefits, Employee Engagement, Technical Recruiting, Onboarding, HRIS, College Recruiting
Education
Radford University 2010 — 2012
M.S., Industrial/Organizational Psychology
University of North Carolina at Wilmington 2006 — 2010
B.A., Psychology
Google June 2015 - Present
VMware June 2015 - June 2015
VMware November 2013 - June 2015
Rackspace February 2013 - October 2013
Dell June 2011 - February 2013
Dell June 2010 - June 2011
Ford Motor Company May 2009 - August 2009
Zingerman's Mail Order March 2009 - April 2009
Walker Information October 2004 - May 2008
Cadre 2004 - 2004
Skills
IT Management, Business Process..., Business Strategy, Business Development, Cloud Computing, Program Management, Strategic Planning, Process Improvement, Project Management, Cross-functional Team..., Management Consulting, Data Analysis, Change Management, Business Analysis, Product Management, Business Intelligence, Product Development, Analytics, New Business Development, Marketing, Enterprise Architecture, Consulting, Software Development, IT Service Management, Leadership, IT Strategy, Strategy, SaaS, Management, Entrepreneurship, Budgets, Competitive Analysis, Business Process..., Business Process, Data Center, Go-to-market Strategy, Start-ups, Enterprise Software, CRM
Education
University of Michigan - Stephen M. Ross School of Business 2008 — 2010
MBA, General Management, Corporate Strategy
Spring Arbor University 2000 — 2004
B.A., Computer Science
Rackspace July 2014 - Present
BancVue May 2014 - July 2014
St. Jude Medical 2012 - 2013
St. Jude Medical 2007 - 2012
St. Jude Medical 2007 - 2008
SullivanPerkins 2002 - 2007
Skills
Packaging, Corporate Identity, Typography, Annual Reports, Art direction, creative direction, Advertising, Corporate Branding, Brand Development, Creative Writing, Graphic Design, Environmental Design, Video, Product Launches, Photo Shoot Direction, Managing Creative Teams, Fortune 500, Web Design, Print, Medical Devices, Healthcare, Corporate Events, Event Marketing, Logo Design, Marketing Communications, Creative Direction, Art Direction, Marketing, Product Launch, User Interface Design, Creative Services, Illustration, Adobe Creative Suite, Management
Education
Texas A&M University-Commerce
University of North Texas
Bigcommerce June 2015 - Present
Hostway Corporation September 2014 - March 2015
Hostway Corporation August 2011 - August 2014
San Antonio Alumni Chapter Board, Trinity University June 2011 - June 2012
PEER 1 Hosting February 2010 - August 2011
Catapult Systems Inc. July 2008 - September 2009
Microsoft July 2008 - September 2009
Rackspace July 2006 - June 2008
Rackspace Managed Hosting November 2002 - June 2006
Rackspace Managed Hosting August 2004 - June 2005
Skills
Public Relations, Project Management, Team Building, International Sales, Solution Selling, Sales Management, Channel Sales, Channel Strategy..., Latin America, Outside Sales, Start-ups, Security, Training, Salesforce.com, Cloud Computing, Data Center, Managed Services, Managed Hosting, Networking, Team Leadership, Sales Process, Enterprise Software, Sales, Sales Operations, Selling, Business Intelligence, E-commerce, Management, Leadership, Consulting, Channel Partners, SaaS, Strategic Partnerships, CRM, Lead Generation, Professional Services, Business Development, Direct Sales
Education
Improved Performance Group 2003 — 2008
R.E.A.L™ Selling, R.E.A.L™ Telephone Selling, Selling Strategically
The Advanced Sales School, San Jose, CA 2007 — 2007
Certification, Advanced Selling Skills
Trinity University 1995 — 2000
BS, International Business Administration
Tecnológico de Monterrey 1998 — 1998
Licencia/Certification, Spanish/Latin American Business Practices
Carmel High School 1991 — 1993
Carmel River School
Clark High School
Virginia Bioinformatics Institute at Virginia Tech September 2014 - Present
Radford University September 2010 - Present
Rackspace May 2013 - June 2014
Staples 2009 - August 2013
Central Virgina Community College September 2006 - August 2012
Skills
Technical Support, Linux, Active Directory, Windows, Computer Repair, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Hardware, HTML, Information Technology, Public Speaking, PowerPoint, Outlook, Teaching, Windows & Mac operating..., Web Design, Inventory Management, Mac OS, Windows 7
Education
Radford University
Rackspace August 2014 - Present
Comedian July 2009 - Present
Blackboard January 2013 - July 2014
MapMyFitness May 2013 - June 2014
Runners Roost January 2012 - December 2013
Blackboard March 2010 - January 2013
Next Big Thing Design June 2009 - October 2011
Deloitte Consulting July 2008 - March 2010
Apple March 2006 - May 2008
WRPI January 2006 - January 2008
Skills
Strategy, Product Management, Mobile Devices, Social Media, CRM, Project Management, Leadership, Marketing, Solution Selling, Higher Education, Public Speaking, Competitive Analysis, Enterprise Software, Salesforce.com, Consulting, User Experience, Strategic Partnerships, Web Design, Direct Sales, Solutions Marketing, Client Relationship..., Graphic Design, Management Consulting, Customer Engagement, Interaction Design, Telecommunications, Online Marketing, Strategic Consulting, Mobile Solutions, Product Design, Consumer Behavior, Entertainment, Stand-up Comedy, Improv Comedy
Education
Rensselaer Polytechnic Institute
B.S. Cum Laude, Product Design and Innovation - Technological Entrepreneurship and Design, Innovation, and Society
Littleton High School
International Baccalaureate Program
Rackspace May 2015 - Present
70kft July 2013 - May 2015
Texas Christian University October 2012 - July 2013
Buxton June 2012 - September 2012
Buxton May 2011 - June 2012
Buxton April 2010 - May 2011
Keith Bartholomew Web Design 2008 - 2011
Office Depot June 2007 - May 2010
Skills
JavaScript, SASS, AngularJS, Servers, Linux, PHP, SQL, Windows, Active Directory, Adobe Creative Suite, HTML 5, Backbone.js, Git, C#, Node.js, WebGL, Redis
Education
The University of Texas at Arlington 2011 — 2013
M.S., Information Systems
The University of Texas at Arlington 2007 — 2011
B.A., Communication Technology
Rackspace, the #1 managed cloud company August 2015 - Present
RackSpace June 2013 - Present
Providence Health & Services March 2010 - Present
Brazos River Authority July 2008 - March 2010
Geek Squad 2004 - July 2008
Skills
Active Directory, Powershell, Group Policy, Hyper-V, Windows Server, Windows, Linux, Windows 7, Microsoft SQL Server, Scripting, Computer Hardware, Servers, Networking, Help Desk Support, Microsoft Office, Load Balancing, Antivirus, Android, Healthcare Information..., Information Technology, Asterisk, RDP, Virus Removal
Education
Texas State Technical College 2002 — 2004
Associate's degree, Computer Systems Networking and Telecommunications
Rackspace November 2013 - Present
USAA August 2012 - November 2013
Rice University August 2011 - May 2012
Rice University June 2011 - May 2012
Rice Women's Club Lacrosse October 2010 - May 2012
Rice University June 2010 - May 2012
Rice University March 2010 - April 2010
St. John's School February 2010 - April 2010
Rice University February 2010 - March 2010
Private Residence June 2009 - August 2009
Skills
JavaScript, HTML + CSS, Photoshop, Illustrator, Java, Python, Web Design, User Experience, Human-computer..., CSS, Programming, User Interface Design, Human Factors, Web Development, Interaction Design, jQuery, HTML 5, C, Adobe Creative Suite, JSON, Scheme, Algorithms, Eclipse, Software Engineering, HTML, Mobile Applications, Object Oriented Design, Linux, Usability Testing, Wireframes, XML, LaTeX, Microsoft Office Suite, Statistics, User Interface, Objective-C, Microsoft Office
Education
Rice University 2008 — 2012
B. A, Computer Science; Human Computer Interaction
Université de Nice: Faculté de sciences and Polytech Nice-Sophia 2010 — 2010
Computer Science, Human Computer Interaction
Swift Stack December 2012 - Present
Rackspace January 2008 - December 2012
Rackspace Managed Hosting January 2008 - March 2008
Concept Cellular Int'l Inc July 2003 - January 2008
Education
Oklahoma State University 1998 — 2003
Bachelor of Applied Science (BASc), Computer Science
SNC February 2010 - Present
Metroplex Control Systems June 2008 - October 2009
Rackspace August 2005 - April 2008
SecureLogix July 2003 - August 2005
E-Spectrum Technologies June 2001 - July 2003
Data Race May 2000 - June 2001
USAA June 1997 - May 2000
Data Race April 1995 - June 1997
Datapoint April 1988 - April 1995
United States Air Force September 1986 - April 1988
Skills
Communication Protocols, Embedded Systems, Software Development, Software Engineering, Integration, Linux, Programming, Windows, Object Oriented Design, Java, Debugging, Embedded Software, Systems Engineering, System Design, Distributed Systems, C, C++, Unix, Visual Basic, Web Applications, Web Services, PHP, Python, Apache, Databases, MySQL, Oracle, SQL, TCP/IP, UDP, Subversion, Firmware, Device Drivers, Simulations, Computer Graphics, Security, Perl, System Architecture, Software Design, Visual Studio, Shell Scripting, Testing, Agile Methodologies, Algorithms, XML, Operating Systems, Telecommunications, Eclipse, C#, Scrum
Education
Texas A&M University 1981 — 1983
BS, Computer Science
Pivotal June 2014 - Present
Parvus Captus September 2009 - Present
Rackspace February 2012 - August 2012
Cloudscaling October 2010 - August 2011
Agile Roots January 2009 - June 2011
Ignite Salt Lake July 2008 - April 2011
Cloudscaling April 2010 - October 2010
Reductive Labs Inc. June 2009 - October 2009
Reductive Labs March 2008 - June 2009
Infopia January 2008 - March 2008
Skills
changing diapers, Agile Methodologies, Cloud Computing, Open Source, Linux, Software Development, SaaS, Apache, Ruby, Shell Scripting, Scalability, Git, Software Engineering, LMAO, LULZ, DevOps, Distributed Systems, unicorns, rainbows, bo staff, C++, Web Applications, Finding Funny Internet..., chasing waterfalls, Puppet, Booth Staff Training, Nunchuku Skills, 3D graphics, Mathematical Modeling, Scientific Visualization, E-commerce, Software Development..., Twitter, COBOLII, Pet Sitting, Windows 3.x, Windows Server, Brand Development, Net Beans IDE, Windows Sharepoint..., XML Spy, Cacti, Object Oriented Perl, Knowledge Sharing, Windows 2000, Windows Vista, Windows 7, Microsoft Windows 98, Win 2003, Motivational...
Education
University of Utah 2002 — 2004
MS, Scientific Computation
Weber State University 1995 — 1999
BS, Mathematics
Reed College 1993 — 1994
Tesoro Corporation May 2015 - Present
Tesoro Corporation December 2014 - Present
Rackspace June 2014 - December 2014
Rackspace, the Open Cloud Company January 2014 - November 2014
Rackspace Hosting September 2012 - November 2014
Aerotek July 2011 - October 2012
Aerotek @ Texas Power Systems July 2011 - October 2012
Texas Health and Human Services Commission January 2011 - July 2011
Enterprise Rent-A-Car Inc June 2010 - December 2010
Texas Technology Store May 2009 - February 2010
Skills
Recruiting, Human Resources, Interviews, Employee Relations, Training, Employee Benefits, Talent Acquisition, Management, Screening, Technical Recruiting, Talent Management, Leadership, Cloud Computing, Account Management, Customer Service, Networking, Microsoft Office, Sourcing, New Business Development, Internet Recruiting, Applicant Tracking..., Direct Sales, Microsoft Excel, College Recruiting, Microsoft Word, Project Management, Contract Recruitment, Benefits Negotiation, Staffing Services, Executive Search, SharePoint, Team Building, Cold Calling, Screening Resumes, Onboarding, Hiring, Resume Writing, Analysis, Teamwork, Vendor Management, Temporary Staffing, Performance Management, System Administration, Employee Training, Permanent Placement, Strategy, Cloud Savvy, Solution Architecture, Open Source, OpenStack
Education
Texas Tech University 2004 — 2009
Bachelor of Science, Biology and Chemistry
Dell March 2013 - Present
Rackspace June 2008 - February 2013
Dell December 1994 - April 2008
Dell August 2002 - September 2006
Dell August 1998 - 2002
Dell December 1994 - August 1998
HP October 1992 - December 1994
TI August 1987 - October 1992
Skills
Product Management, Product Development, Strategy, Computer Hardware, IT Operations, Product Marketing, Product Lifecycle..., Go-to-market Strategy, Leadership, CRM, Market Research, SaaS, Management, Marketing, Enterprise Software, Cross-functional Team..., Program Management, Strategic Partnerships, Demand Generation, Analysis, Global Marketing, Sales, Cloud Computing, Solution Selling, Product Launch, Competitive Analysis, Vendor Management, Segmentation, Team Building
Education
The University of Texas at Austin 1982 — 1987
BBA, Engineering Route to Business
Teradata August 2015 - Present
SportyBird.io September 2012 - Present
reddit Inc July 2014 - August 2015
Rackspace January 2014 - June 2014
Rackspace Hosting December 2009 - December 2012
Rackspace, the Open Cloud Company December 2009 - December 2010
Rackspace Hosting August 2006 - December 2009
Halliburton May 2006 - August 2006
Xomar.com 2002 - 2005
Skills
Hosting, DNS, System Administration, Red Hat Linux, Troubleshooting, Servers, Python, MySQL, PHP, Security, Cloud Computing, Java, Open Source, RHEL, Puppet, RedHat, Bash, Operating Systems, Disaster Recovery, Linux, Hadoop, OpenStack, Linux System..., Load Balancing, Apache, Data Center, Shell Scripting, Virtualization, Postfix, Cluster, TCP/IP, PostgreSQL, Networking, ServiceMix, CentOS, Breakfast Tacos
Education
The University of Texas at San Antonio 2011 — 2013
Bachelor's Degree
Sul Ross State University 2004 — 2006
Computer Information Systems
Rackspace October 2013 - Present
United States Department of Defense January 2005 - October 2013
Skills
Ruby, Ruby on Rails, Git, Python, Ansible, JavaScript, C, Continuous Integration, Linux, Linux System..., Scala, Smalltalk, CoffeeScript, Continuous Delivery, Developer Tools, Rackspace Cloud, Atom, Jenkins, Rackspace, DevOps, Nginx, Java, Github, MySQL, jQuery, Software Engineering, Go, Docker
Education
Penn State University 2001 — 2005
BS, Computer Science
Rackspace July 2014 - December 2014
Orange June 2012 - November 2012
Skills
Microsoft Office, Photoshop, HTML, CSS, PowerPoint, Corporate Events, Events Coordination, Social Media, Marketing Communications
Education
Northeastern University 2013 — 2015
Bachelor of Science in International Business, Marketing
NEOMA Business School - Campus de Reims 2011 — 2013
Diplôme d'études supérieures européennes de management
Lycée Michelet 2008 — 2011
Baccalauréat in Economics with Merit
Rackspace January 2014 - Present
Texas A&M University August 2012 - December 2013
Skills
Java, RESTful WebServices, Python, Informatica
Education
Texas A&M University 2012 — 2014
Master of Science (M.S.), Management Information Systems, General
M. S. Ramaiah Institute of Technology 2004 — 2008
Bachelor of Engineering (B.E.), Information Technology
Rackspace October 2007 - Present
HEB April 2006 - October 2007
HEB June 1993 - April 2006
Skills
PostgreSQL, DB2, z/OS, Linux, Oracle, Database Administration, COBOL, Bash, Database Design, SQL, SQL*Plus, SQL Tuning, Performance Tuning, JCL, CICS, IBM Mainframe, Relational Databases, Replication, Shell Scripting, Red Hat Linux, Ubuntu, Linux System..., Disaster Recovery, Database Admin, Mainframe, IMS DB/DC, Databases, High Availability, SDLC, ETL, Apache, Software Development, System Administration, Unix Shell Scripting, Cluster, PL/SQL, Data Migration, Enterprise Architecture, Data Modeling
Education
Texas State University-San Marcos 1989 — 1992
BS, Computer Science
UTSA
Rackspace, the #1 managed cloud company June 2015 - Present
Rackspace May 2014 - June 2015
Rackspace March 2014 - May 2014
Rackspace August 2013 - March 2014
Rackspace Hosting October 2012 - July 2013
True North Recruiting, LLC June 2011 - October 2012
Tenzing Health 2009 - 2011
Cavazos Public Relations and Advertising Inc. July 2000 - December 2009
Ballet Conservatory of South Texas May 2009 - July 2009
Skills
Web Design, Web Analytics, CMS, Drupal, Joomla, Graphic Design, Logo Design, Brand Development, Corporate Branding, Content Development, Web Content Management, Content Creation, Corporate Blogging, Social Media Marketing, Social Media Development, Web Project Management, Online Marketing, Marketing Strategy, Marketing Communications, Email Marketing, Corporate Events, Strategic Communications, Public Relations, Advertising, Multimedia Marketing, InDesign, Social Media, Google Analytics, Press Releases, Management, Content Strategy, Newsletters, SEO
Education
The University of Texas at San Antonio 2010 — 2013
MA, Communication
Texas Tech University 2005 — 2010
BA, Public Relations
Rackspace March 2013 - Present
CPS Energy October 2009 - March 2013
Symantec February 2006 - April 2009
SecureLogix February 2003 - February 2006
Cisco Systems January 1999 - June 2002
USAA May 1990 - January 1999
US Air Force 1980 - 1990
Skills
PMP, Project Management, Cross-functional Team..., Process Improvement, Change Management, Management, PMO, Business Process, Leadership, Training, Team Building, Sales, Program Management, Customer Service, Enterprise Software, IT Service Management, Customer Satisfaction, Project Portfolio..., Coaching, Negotiation, SIx Sigma
Education
Villanova University 2013 — 2013
Six Sigma Green Belt
The George Washington University - School of Business 2005 — 2007
MS, Project Management
Our Lady of the Lake University 1996 — 1998
MBA, Management
Our Lady of the Lake University 1991 — 1996
BA, Management
ObjectRocket, Inc. November 2014 - Present
ObjectRocket, Inc. February 2014 - Present
Rackspace Hosting November 2012 - February 2014
Rackspace May 2012 - November 2012
Rackspace October 2010 - April 2012
Medco 2010 - 2010
WPXI-TV/Cox Media Group May 2007 - January 2009
Skills
Linux, LAMP administration, nginx, Varnish, Git, MongoDB, MySQL, RHCE, CCNA, TCP/IP stack, Chef, KVM, Rackspace Cloud, Xen, Memcached, Munin, Monit, JavaScript, Python, Bash, Ruby, PHP, C, Chrome Extensions, Firefox Extensions, jQuery Mobile, jQuery, OpenStack, Nginx, RedHat, Linux System..., Debian
Education
Robert Morris University
Rackspace, the #1 managed cloud company August 2015 - Present
Rackspace, the Open Cloud Company January 2013 - August 2015
Rackspace Hosting December 2008 - December 2012
Rackspace Managed Hosting October 2007 - December 2008
Rackspace June 2007 - October 2007
Rackspace February 2007 - June 2007
Comal Independent School District August 2004 - February 2007
US Army March 1995 - December 1998
Skills
DNS, Management, Cloud Computing, Disaster Recovery, Infrastructure, Team Leadership, Servers, System Administration, Active Directory, High Availability, Project Management, Customer Service, Replication Technologies, Data Center, Security, ITIL Foundations..., Virtualization, VMware, Leadership, Managed Services, Linux, Windows Server, Troubleshooting
Education
Tarleton State University 2005 — 2007
MS, Information Systems
Texas State University 2000 — 2002
BBA, Computer Information Systems
Rackspace June 2014 - Present
Rackspace Hosting October 2011 - June 2014
ADP RPO (formerly The RightThing) June 2011 - October 2011
ADP RPO (formerly The RightThing) March 2010 - June 2011
The University of Northwest Ohio April 2010 - November 2010
Brown Mackie College January 2010 - July 2010
Old Dominion University August 2009 - December 2009
Old Dominion University Writing Tutorial Services August 2008 - May 2009
The University of Findlay Writing Center January 2006 - May 2008
The University of Findlay Weekly Student Newspaper September 2004 - September 2006
Skills
Full-cycle Recruiting, Cold Calling, Writing, Social Media, Customer Service, Social Networking, Editing, Research, RFP, RFI, Case Studies, Collateral Material..., Data Analysis, Data Management, Recruiting, Public Speaking, Resume Writing, Boolean Searching, Applicant Tracking..., Deep Web, Strategic Consulting, Employer Branding, Behavioral Interviewing, Training, Teaching, Mentoring, Marketing, Higher Education, Sourcing, Email Marketing, Management, EEOC, OFCCP, Employee Relations, Leadership, Talent Acquisition, Professional..., Sales, Technical Recruiting, CRM, Networking, Screening Resumes, Interviews, Benefits Negotiation, Internet Recruiting, College Recruiting, Search, Staffing Services, Screening, Time Management
Education
Old Dominion University 2008 — 2009
Master's of English, Rhetoric and Composition
The University of Findlay 2004 — 2008
Bachelor's of Arts, English: General Writing; Interpersonal & Public Communication
Rackspace, the #1 managed cloud company April 2015 - Present
Rackspace October 2013 - March 2015
Rackspace Hosting July 2009 - October 2013
Oscient Pharmaceuticals April 2007 - February 2009
Kos Pharmaceuticals October 2006 - March 2007
Merck/Schering-Plough Pharmaceuticals July 2005 - October 2006
Schering-Plough Pharmaceuticals August 2001 - June 2005
Medline Industries January 2000 - December 2000
Cintas June 1998 - July 1999
Skills
Fluent in Spanish, Consultative Selling, Solution Selling, Information Technology, Healthcare, Selling, Sales Process, Salesforce.com, Account Management, Business Development, SaaS, Cloud Computing, Sales, Negotiation, Sales Presentations, Virtualization, Managed Services, Enterprise Software, B2B, Strategy, CRM, Sales Operations, Customer Retention, Professional Services, New Business Development, Direct Sales, Cold Calling, Data Center, Sales Management, Channel Partners, Customer Satisfaction, Strategic Partnerships
Education
Texas A&M University 1994 — 1998
BS, Nutritional Sciences
HD Supply Facilities Maintenance February 2015 - Present
Mytechrep LLC March 2007 - Present
HD Supply December 2011 - February 2015
HD Supply March 2011 - December 2011
PEER 1 Hosting May 2010 - April 2011
MaxID Corp September 2008 - May 2010
Rackspace March 2007 - September 2008
Dell October 1999 - December 2005
Skills
Consultative Selling, Strategic Planning, New Business Development, Account Management, Negotiation, Team Building, Contract Negotiation, Business Strategy, Hardware, E-commerce, Solution Selling, Salesforce.com, Computer Hardware, Problem Solving, Direct Sales, National Account..., Trade Show..., National Account Sales, Miller Heiman, Miller-Heiman Strategic..., Miller Heiman Sales..., SPIN Sales Training, Situational Sales..., Closing Abilities, C Level Selling, C-level contacts, Business Development, Program Management, Sales Presentations, National Account..., Business Planning, Pricing, Sales, Recruiting, Business Process..., Selling, National Accounts
Education
Sam Houston State University 1991 — 1993
BBA, Marketing
Rackspace November 2013 - Present
PurinaCare Insurance Services, Inc February 2008 - June 2013
Jeanne Lang Mathews March 2005 - February 2008
Simulation Technologies, Inc January 2001 - January 2005
Sinclair Broadcasting January 1999 - January 2001
Skills
Project Management, Management, Insurance, Insurance Licensing, Event Management, Payroll, Accounts Payable, Editing, Purchasing, Television, Security, Video, Insurance Adjsuter..., Property & Casualty..., Strategic Planning, Marketing, Advertising, Assisting Executives, Office Management, Outstanding time..., Positive Team Player, Time Management
Education
San Antonio College 1999 — 2001
Associate, Applied Science
San Antonio College 1999 — 2001
Associate's degree, Radio, Television & Film Technology
The De Novo Foundation of San Antonio April 2015 - Present
Rackspace May 2014 - March 2015
Pay it Forward Ministries January 2014 - May 2014
Northrop Grumman Technical Services September 2011 - December 2013
Fort Hood, TX September 2010 - August 2011
Fort Hood, TX January 2010 - September 2010
Fort Hood, TX February 2008 - December 2009
MNC-I (III Corps), Baghdad, Iraq September 2007 - February 2008
MNC-I (XVIII Abn Corps), Baghdad, Iraq July 2005 - March 2006
Fort Sill, OK January 2004 - June 2005
Skills
Military, Leadership, Project Planning, Team Building, Operations Management, Project Management, Community Outreach, Interagency Coordination, Staff Coordination
Education
Naval Postgraduate School 2006 — 2007
Master of Arts
University of Washington 2000 — 2001
Bachelor of Arts
Rackspace April 2014 - Present
Rackspace Hosting August 2012 - April 2014
Rackspace Hosting November 2010 - August 2012
AT&T July 2010 - November 2010
AT&T July 2007 - June 2010
AT&T (formerly SBC) October 2004 - July 2007
AT&T October 2003 - October 2004
AT&T June 1998 - October 2003
AT&T June 1997 - June 1998
Skills
Strategic Planning, Cloud Computing, Program Management, Product Management, Marketing Management, Innovation Management, Business Innovation, Information Technology, Global Network..., Corporate Communications, Change Management, Leadership Development, Life Coaching, Women Leaders, Telecommunications..., Process Improvement, Diversity & Inclusion, Crowdsourcing, Communication
Education
Oklahoma State University 1997 — 1999
Masters of Science, Telecommunications Management- Spears School Of Business
Texas A&M University 1993 — 1997
Bachelor of Science, Sociology
Rheinische Friedrich Wilhelms Universität 1996 — 1996
Study Abroad Program, German Studies
James Madison 1989 — 1993
SoftwareONE January 2013 - Present
SoftwareONE November 2009 - Present
Rackspace July 2008 - November 2009
Dell January 2004 - December 2007
AMD 1998 - 2004
Skills
Cloud Computing, Virtualization, Enterprise Software, Disaster Recovery, Data Center, SaaS, VMware, Storage, Servers, IT Strategy, Vendor Management, Solution Selling, SharePoint, ITIL, IT Management, Software Licensing, Integration, Citrix, Security, Active Directory, Pre-sales, Software Industry, Sales Process, Leadership, Management, Professional Services, Business Development, IT Service Management, Team Leadership, Enterprise Architecture, Microsoft Technologies, CRM, Managed Services, Account Management, Information Technology, Microsoft Licensing, Partner Management, Sales Operations
Education
St. Edward's University 2003 — 2006
M.S., Organizational Leadership and Ethics
Texas State University 1992 — 1996
BBA, CIS
Rackspace, the #1 managed cloud company January 2015 - Present
Rackspace May 2014 - August 2014
St. Mary's University September 2011 - April 2014
Bexar County Judicial Services January 2014 - March 2014
Bexar County District Attorney Office: District Court 186th May 2013 - July 2013
SeaWorld February 2011 - August 2012
St. Mary's University May 2012 - July 2012
Skills
Customer Service, Time Management, Office Management, Teamwork, Leadership Development, Microsoft Word, Microsoft Excel, Communication Skills, Microsoft Office, Organization, PowerPoint, Research, Telephone Skills, Filing, Data Entry
Education
St. Mary's University 2010 — 2014
Bachelor of Arts (B.A.), Criminology
Rackspace July 2014 - Present
LB&M November 2012 - June 2014
415 Systems April 2008 - November 2012
Cafe Culture (dba Drink) April 2005 - April 2008
Morgan Stanley October 1999 - April 2005
J.P. Morgan June 1999 - October 1999
Skills
Product Management, Project Management, Management, Consulting, Strategy, Leadership, Agile Methodologies, Business Strategy, Business Development, Cloud Computing, SharePoint, Web Development, SDLC, Mobile Applications, JIRA, CMS, Start-ups, E-commerce
Education
Royal Holloway, University of London 1996 — 1999
Bachelor's Degree, Business, First Class Honors
St Dunstan's College 1989 — 1996
A-levels, English, History, Latin
MongoDB, Inc. July 2015 - Present
FireHost 2014 - 2015
Rackspace, the Open Cloud Company February 2014 - August 2014
Rackspace January 2012 - February 2014
Rackspace Hosting March 2010 - December 2011
Citi May 2003 - March 2010
Skills
Cloud Computing, SaaS, Managed Hosting, Virtualization, Solution Selling, Enterprise Software, Salesforce.com, Data Center, Enterprise Architecture, Managed Services, VMware, Microsoft Office..., Pre-sales, Linux, Storage, Team Leadership, Sales Process, PaaS, Business Development, Professional Services, Leadership, Start-ups, Strategic Partnerships, Business Alliances
Education
St. Mary's University 1999 — 2002
Bachelor of Science, Software Engineering
Bloomberg LP October 2014 - Present
Rackspace November 2012 - September 2014
Rackspace September 2011 - November 2012
Salesforce.com August 2010 - September 2011
Astreya Partners August 2009 - August 2010
Google August 2009 - August 2010
Skills
SaaS, Product Management, Product Development, Agile Project Management, Cloud Computing, Agile Methodologies, Software Documentation, Security, Python, Node.js, Apache, Ruby, DNS, Technical Support, Project Management, Mac OS X, Windows 7, Servers, Networking, Scrum, Unix, Kanban, Certified Scrum Master..., Agile Testing, Linux, TCP/IP, OS X, Go-to-market Strategy, Business Strategy, Pricing Strategy, Management, Analytics, Salesforce.com, Open Source
Education
San Francisco State University 2007 — 2009
BA, Economics
Self-Employed September 2013 - Present
The San Antonio Chamber of Commerce April 2015 - July 2015
Rackspace April 2014 - April 2015
Rackspace, the Open Cloud Company June 2012 - March 2014
Rackspace, the Open Cloud Company July 2008 - June 2012
Rackspace Managed Hosting January 2007 - June 2008
San Antonio Independent Living Services (SAILS) July 2005 - January 2007
San Antonio Independent Living Services (SAILS) September 2002 - July 2005
University of Texas at El Paso August 2001 - August 2002
University of Texas at El Paso November 2000 - April 2002
Skills
Customer Service, Public Speaking, Non-profits, Spanish, Research, Team Leadership, Training, Leadership, International Relations, Account Management, International Business, Nonprofits, Recruiting, System Administration, CRM, Human Resources, Marketing Strategy, Management, Event Management, Teamwork, Program Management, Strategy, Business Development, Team Building, Organizational..., Analysis, Leadership Development, Salesforce.com, Project Management, Process Improvement, Data Analysis, Project Planning, Marketing, Networking, Sales, Entrepreneurship, Coaching, Social Media, Social Networking, Start-ups, New Business Development, Sales Process, Strategic Partnerships, Team Management, Direct Sales, Managed Hosting, Vendor Management
Education
St. Mary's University 2005 — 2007
MA, International Relations
The University of Texas at El Paso 1997 — 2002
BA, Cum Laude, Honors Degree in French and Political Science
Priority One Marketing LLC July 2015 - Present
The Spa at Cibolo Canyons January 2015 - June 2015
Rackspace June 2014 - January 2015
Odyssey Staffing February 2014 - June 2014
San Antonio Military Medical Center September 2011 - June 2014
Skills
Databases, Business Development, Cloud Computing, Time Management, Automation, CRM, Project Management, Account Management, Enterprise Software, Networking, Management, Online Marketing, Process Improvement, SaaS, Salesforce.com
Education
University of Phoenix 2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Texas State University-San Marcos 2005 — 2009
Creative Writing
Texas A&M University 2000 — 2004
Rackspace July 2014 - Present
Rackspace, the Open Cloud Company June 2013 - July 2014
Rackspace, the Open Cloud Company November 2012 - May 2013
Rackspace Hosting June 2012 - November 2012
Redstone Payment Solutions October 2010 - May 2012
Vintage Pub February 2007 - March 2010
Winco & Associates September 2006 - March 2007
SAMs Boat January 2004 - October 2006
Skills
Cloud Computing, Sales, Leadership, CRM, New Business Development, Solution Selling, Customer Service, Business Development, Salesforce.com, Customer Satisfaction, Account Management, Team Building, Marketing Strategy, Sales Process, Operations Management, Customer Engagement, Bookkeeping, Follow-through Skills, Lead Generation, Management, SaaS, Managed Services, Strategy Implementation, Business Analysis
Education
San Jacinto College
Rackspace June 2014 - Present
PROS September 2012 - June 2014
Human Interfaces, Inc January 2010 - September 2012
Human Interfaces, Inc. April 2009 - August 2009
8-bit Bear Consulting July 2008 - April 2009
Sprint May 2007 - November 2007
Skills
Usability, Human Factors..., User Experience, Human-computer..., Interaction Design, Human Factors, Usability Testing, Usability Design, Usability Engineering, Heuristic Evaluation, Task Analysis, Eye Tracking, Paper Prototyping, Focus Groups, Prototyping, Mobile, Psychology, Research, Contextual Inquiry, Card Sorting, Ethnography, User Interface, Axure, User Scenarios, Wire Framing, Qualitative Research, Rapid Prototyping, OmniGraffle, Experimental Design, Iterative Design, Mockups, Heuristic Analysis, Requirements Analysis, Competitive Analysis, Participatory Design, Statistics, Wireframes, User Research, User-centered Design, Information Architecture, User Experience Design, Human Computer..., Mobile Devices, Information Design, Experience Design, Persona, Accessibility, Web Applications, Design Strategy, Research Design
Education
Texas Tech University 2006 — 2009
MA, Experimental Psychology (Human Factors)
Texas Tech University 2004 — 2009
BA, Human Factors Psychology
Phunware, Inc. February 2015 - Present
Rackspace January 2012 - February 2015
Tippr March 2011 - October 2011
self October 2010 - March 2011
workstreamer March 2010 - December 2010
ReachForce February 2006 - December 2009
vcfo March 2003 - February 2006
Powered, Inc. May 2002 - January 2003
Liaison Technologies October 1999 - March 2002
DAZEL Corporation (acquired by HP) September 1998 - July 1999
Skills
Online Marketing, B2B Marketing, Demand Generation, Integrated Marketing, Event Marketing, Sales Enablement, Lead Generation, Marketing Automation, Email Marketing, Salesforce.com, Social Media Marketing, Marketing Strategy, SaaS, Direct Marketing, Marketing, B2B, Sales, Facebook, Strategy, Event Planning, Go-to-market Strategy, Business Development, Marketing Communications, Market Planning, New Business Development, Trade Shows, Product Launch, Sales Operations
Education
Texas State University 1993 — 1998
BBA, Marketing
Blackbaud July 2014 - Present
Blackbaud April 2013 - June 2014
Blackbaud May 2012 - April 2013
Convio February 2012 - May 2012
Volusion May 2010 - June 2011
Rackspace February 2007 - May 2010
United States Air Force January 2005 - March 2007
United States Air Force September 2003 - December 2005
United States Air Force April 1998 - March 2003
Skills
Salesforce.com, Data Center, Training, SaaS, Net Promoter Score, Customer Retention, Process Improvement, Cross-functional..., Collaborative Problem..., Customer Experience, Marketo, Client Training, Community Management, Program Management, Project Management, Customer Success, Management, Strategy, CRM, Leadership, Account Management, Email Marketing, Cloud Computing, Strategic Partnerships
Education
St. Edward's University 2011 — 2015
Organizational Communication
The University of Texas at Austin 1995 — 1996
Rackspace, the #1 managed cloud company May 2015 - Present
Rackspace, the #1 managed cloud company October 2013 - May 2015
Rackspace, the #1 managed cloud company August 2012 - October 2013
Rackspace January 2010 - August 2012
Rackspace, the #1 managed cloud company September 2009 - January 2010
Rackspace, the #1 managed cloud company November 2007 - September 2009
Skills
Cloud Computing, Technical Writing, Solution Selling, Rackspace Cloud, Salesforce.com, SaaS, Managed Hosting, Data Center, Account Management, Managed Services, Leadership, Product Marketing
Education
St. Mary's University 2005 — 2007
MBA, Strategic Leadership and Management, 3.89
The University of Texas at San Antonio 2000 — 2005
BBA, Marketing
Rackspace, the #1 managed cloud company January 2015 - Present
Rackspace June 2014 - December 2014
Rackspace, the Open Cloud Company September 2013 - June 2014
Time Warner Cable January 2013 - July 2013
Space Center Eye Associates June 2011 - January 2013
Skills
Customer Relations, Internal Communications, Direct Sales, Organizing, Internet, Customer Service, Customer Satisfaction, Selling, Sales Management, Public Relations, Sales, Salesforce.com, Lead Generation, Time Management, Cold Calling, Customer Retention, Marketing, Sales Process
Education
Northwest Vista College 2006 — 2009
Associate's degree, Health Services/Allied Health/Health Sciences, General
The University of Texas at San Antonio 2003 — 2008
Bachelor's degree, Public Relations, Advertising, and Applied Communication
Rackspace June 2014 - Present
Rackspace, the Open Cloud Company (through Convene) July 2013 - June 2014
Key Energy Services July 2006 - June 2013
Dawson Geophysical July 2009 - July 2011
American Century Investments 2004 - 2005
Skills
XML, Oracle, JavaScript, MySQL, Microsoft SQL Server, SQL, Ruby, jQuery, HTML, Ruby on Rails, PHP, Informatica, Access, Analysis, Software Documentation, SharePoint, ERP, ETL, Databases, SQL Server, CSS, XBRL, Java, Apache
Education
Texas Tech University - Rawls College of Business 2004 — 2005
MS/BA, Management Information Systems
Texas Tech University - Rawls College of Business 2000 — 2004
BBA, Management Information Systems/Accounting
Rackspace January 2013 - Present
Self-employed 2004 - 2013
Education
Southern Methodist University 1999 — 2002
Bachelor's Degree, Theater
Rackspace May 2013 - November 2014
Consert, Inc. August 2011 - October 2012
CityCamp Raleigh May 2011 - October 2012
Alcatel-Lucent May 2004 - April 2010
Alcatel-Lucent May 2001 - May 2004
Alcatel-Lucent May 1998 - May 2001
Skills
Competitive Analysis, Strategic Planning, Business Development, Solution Selling, Pricing, Sales Operations, Product Development, Telecommunications, Smart Grid, CRM, Strategy, Sales, Marketing Management, Strategic Partnerships, Cloud Computing, Sales Process, Sales Management, Market Analysis, Wireless, Start-ups, Product Marketing, Project Planning, Program Management, Cross-functional Team..., Negotiation, Business Strategy, Team Leadership, New Business Development, B2B, Channel Partners, P&L Management, VoIP, Partner Management, Professional Services, Integration, Direct Sales, Business Planning, Leadership, Account Management, Market Planning
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2002 — 2004
Master of Business Adminstration
North Carolina State University 1993 — 1998
Bachelor of Science (BS), Electrical Engineering
Ericsson December 2012 - Present
AT&T August 2011 - August 2013
TradeMarc Solutions January 2010 - April 2011
Tesoro Corp July 2009 - October 2009
QTC Management(ServiceDesk) March 2009 - July 2009
Rackspace October 2008 - March 2009
Citibank September 2008 - November 2008
Wachovia April 2008 - September 2008
Verizon Wireless January 2007 - March 2008
The Home Depot ATC(Austin Tech Center) March 2005 - June 2006
Skills
Cisco, Linux Server, Blackberry Enterprise..., Active Directory, Windows 7, BMC Remedy, Linux, Lotus Notes, Mac OS X, PeopleSoft, Amdocs Clarify, Windows 3.1, Microsoft Exchange, Troubleshooting, Cisco Technologies, Technical Support, VPN, Help Desk Support, Software Installation, Network Administration, Blackberry, Networking, OS X, Hardware, Laptops, Testing, XP, Firewalls, Computer Hardware, Printers, Software Documentation
Education
Rowan University 1997 — 2001
B.S., Computer Information Systems
Rowan University 1997 — 2001
B.S; BS, CIS; Computer Information Systems; Network Management
Rackspace July 2014 - Present
Design Central August 2013 - June 2014
Lextant December 2012 - August 2013
Lextant July 2007 - December 2012
Skills
Ethnography, Participatory Design, Design Strategy, Usability Testing, Design Research, Concept Generation, Database Design, Contextual Inquiry, Exploratory Data..., Service Design, User-centered Design, Experience Design, Branding Research, User Experience Testing, User Experience
Education
Ohio Dominican University 2011 — 2013
Master of Business Administration (M.B.A.)
The Ohio State University 2005 — 2008
Bachelor of Arts (BA), Sociology
Rackspace, the #1 managed cloud company September 2013 - Present
Rackspace January 2011 - September 2013
Rackspace, the #1 managed cloud company March 2009 - January 2011
Rackspace, the #1 managed cloud company January 2009 - January 2010
Rackspace, the #1 managed cloud company January 2006 - December 2007
Rackspace, the #1 managed cloud company February 2004 - December 2006
Northside Ford March 2001 - February 2005
HEB June 1994 - February 2000
Skills
Channel, Account Management, Cold Calling, Cloud Computing, SaaS, Solution Selling, Consultative Selling, Colocation, Sales Process, Salesforce.com, Direct Sales, Hiring, Lead Generation, Customer Satisfaction, Storage, Strategic Partnerships, Channel Partners, Virtualization, Contract Negotiations, Managed Hosting, Sales Management, New Business Development, Disaster Recovery, HIPAA, E-commerce, Hosting, Management, Managed Services, Sales, Strategy, Leadership, Data Center, Consulting, Professional Services, Co-location, Business Development, Selling, Contract Negotiation, Enterprise Software
Education
Texas A&M University-Kingsville 1994 — 1999
Business Management & Business Marketing, Business Administration, Working on MBA
King 1991 — 1994
Highscool, National Youth Leadership Scholar, Who's Who Among Students, Student-Athlete Development Program
Rackspace April 2015 - Present
Sitecore December 2009 - April 2015
Craft Consulting Group August 2008 - August 2010
Blue Coat Systems March 2007 - August 2008
Netcordia, Inc. June 2005 - March 2007
Pac-West 2002 - 2004
CoSine Communications 1998 - 2001
Ascend Communications 1995 - 1998
Skills
Management, Sales Enablement, Lead Generation, Demand Generation, Channel, Partner Management, Field Marketing, Multi-channel Marketing, Cross-functional Team..., Start-ups, Cloud Computing, Enterprise Software, Solution Selling, Account Management, Marketing, Channel Partners, Leadership, Marketing Management, Program Management, Strategy, Sales, Go-to-market Strategy, Business Development, Strategic Partnerships
Education
SJM 1988 — 1992
Bachelor's degree, Communications
Saint Mary's College of California 1988 — 1992
BA, Communication
Roosevelt University
MS
WP Engine February 2015 - Present
Rackspace January 2008 - February 2015
Manpower, Inc. June 2006 - January 2008
Manpower, Inc. March 2004 - June 2006
Manpower, Inc. October 2003 - March 2004
Manpower, Inc. February 1996 - October 2003
Skills
Recruiting, Temporary Placement, Account Management, Staff Development, Technical Recruiting, Internet Recruiting, Applicant Tracking..., Screening, Talent Acquisition, Executive Search, Screening Resumes, Change Management, Negotiation, Temporary Staffing, Interviews, SDLC, Human Resources, Staff Augmentation, New Hire Orientations, College Recruiting, Onboarding, Marketing, Cold Calling, Networking, Staffing Services, Permanent Placement, Resume Writing, HRIS, Training, Personnel Management, Employee Relations, Team Leadership, Hiring, Management, Sourcing, Information Technology, Program Management, Performance Management, Recruitment Advertising, CIR, IT Recruitment, Employer Branding, Consulting, Talent Management, Vendor Management, CRM, Sales, Search, Employee Benefits, Business Development
Education
San Antonio College 1999 — 2000
Continuing Education Courses
Rackspace May 2015 - Present
Rackspace August 2013 - May 2015
Rackspace July 2011 - August 2013
Rackspace January 2010 - July 2011
Stanford University August 2008 - June 2009
Stanford University January 2006 - December 2008
mytoons.com February 2008 - September 2008
Navitaire Corporation June 2007 - September 2007
Skills
Ruby, Agile Methodologies, Cloud Computing, Python, Web Development, Mobile Applications, Scrum, Web Services, REST, Software Development, Ruby on Rails, Web Applications, Apache, Software Engineering, Git, MySQL, Unix, Linux, Perl, SQL, JavaScript, Java, Objective-C, PostgreSQL, Distributed Systems
Education
The University of Texas at Austin - The Red McCombs School of Business 2012 — 2015
Master of Business Administration (MBA)
Stanford University 2005 — 2009
Bachelor of Science, Computer Science
ASM Research May 2013 - Present
NCI Information Systems, Inc. August 2012 - May 2013
Badger Technical Services September 2010 - August 2012
Coastal Bend College May 2009 - September 2011
Information Innovators, Inc. June 2010 - September 2010
Rackspace 2008 - 2009
San Antonio Express-News 1995 - 2008
Command P September 1994 - November 1995
Skills
Troubleshooting, Active Directory, Technical Support, Computer Hardware, Windows 7, Networking, Customer Service, OS X, Windows, Desktop Support, Mac OS X, Laptops, Software Installation, Microsoft Office, XP, VPN, Photoshop, Word, Problem Solving, HTML, VMware, Operating Systems, Network Security, Excel, Printers, Hardware, System Administration, Security, System Deployment, Computer Security, TCP/IP, Information Technology, Testing, Newspapers, Healthcare Information..., Analysis, Microsoft Excel, Microsoft Word, Windows XP
Education
Texas A&M University-Commerce 1979 — 1981
Google August 2015 - Present
Rackspace December 2014 - July 2015
Rackspace, the Open Cloud Company January 2014 - December 2014
VMware October 2011 - December 2013
VMware March 2010 - October 2011
Fed-Tax.net, proud creators of TaxCloud April 2009 - March 2010
Platform Marketing Group May 2000 - March 2010
SourceLabs July 2004 - July 2007
BEA Systems 2003 - 2004
Qpass February 1998 - May 2000
Skills
Product Marketing, Cloud Computing, Business Development, Marketing Strategy, SaaS, Leadership, Strategy, Marketing, Product Development, Enterprise Software, Start-ups, Strategic Partnerships, Web Marketing, Go-to-market Strategy, Product Management, Business Alliances, Solution Selling, E-commerce, Lead Generation, Sales Enablement
Education
Stanford University 1979 — 1983
AB, English
Rackspace October 2004 - Present
Foundstone, Inc. September 2002 - September 2004
Symantec March 2002 - September 2002
E-Spectrum Technologies April 2000 - March 2002
USAA 1997 - 2000
PhotoTelesis, Inc. 1994 - 1997
Lockheed Engineering and Sciences Co. 1992 - 1994
Skills
Linux, XML, Agile Methodologies, MySQL, Java, Python, Servlets, SQL, Cloud Computing, Apache, Ruby on Rails, REST, SOAP, OS X, Perl, C++, Operating Systems, Software Design, Databases, Enterprise Architecture, Subversion, Solaris, Microsoft SQL Server, Redis, Riak, Git, PHP, Oracle, Cassandra, Continuous Integration, Scalability, OpenStack, Ant, jQuery, JavaScript, HTML 5, CSS3, Go
Education
Texas State University 1990 — 1992
BS
The University of Texas at San Antonio 1989 — 1990
Trinity University 1988 — 1989
Rackspace, the #1 managed cloud company April 2015 - Present
Rackspace, the #1 managed cloud company January 2014 - Present
Rackspace, the Open Cloud Company October 2012 - January 2014
Rackspace Hosting January 2011 - October 2012
Rackspace Hosting April 2009 - January 2011
Rackspace March 2008 - April 2009
Electronic Data Systems June 2003 - March 2008
Ernst & Young Management Consulting January 1998 - July 2001
Skills
Strategy, Management Consulting, Business Strategy, Enterprise Software, Cloud Computing, Business Transformation, Leadership, Service Delivery, Co-location, SaaS, IT Strategy, Start-ups, Product Management, Strategic Partnerships, Cross-functional Team..., Management, Go-to-market Strategy, Process Improvement, Data Center, Strategic Planning, Business Development, Project Management, Business Analysis, Team Leadership
Education
Texas A&M University
Bachelor of Science (BS), Industrial Engineering
The University of Texas at Austin - Red McCombs School of Business
Master of Business Administration (MBA), General Management
Rackspace April 2014 - Present
Skills
Network Security, CISSP, IDS, Security, Computer Security, Security Awareness
Education
St. Mary's University 1997 — 2000
M.S.
United States Air Force Academy 1990 — 1994
B.S.
Colegio Emil Friedman 1985 — 1990
Washington Academy 1978 — 1985
Rackspace, the Open Cloud Company February 2013 - Present
Rackspace Hosting May 2011 - February 2013
Northwest Vista College - Alamo Community College District September 2006 - May 2012
Rackspace December 2009 - August 2011
University of the Incarnate Word November 2010 - April 2011
University of the Incarnate Word March 2009 - June 2009
Rackspace December 2006 - May 2009
Security Service Federal Credit Union August 2004 - November 2006
Security Service Federal Credit Union August 2000 - August 2004
Security Service Federal Credit Union August 1990 - August 2000
Skills
Microsoft Office, HTML, Analysis, Requirements Gathering, Research, Competitive Analysis, Visio, Technical Writing, Databases, Software Documentation, Data Analysis, Business Process, Management, Business Analysis, Product Management, Leadership, Requirements Analysis, Project Management, Agile Methodologies, Software Solutions, Cloud Computing, Customer Experience, Setting Priorities, Strategy, Virtualization, Software Project..., SDLC, Software Development, Agile Project Management, Scrum, Managed Hosting, Web Development, E-commerce, Web Applications, Online Marketing
Education
Our Lady of the Lake University 1999 — 2001
MBA, Electronic Commerce
Our Lady of the Lake University 1997 — 1999
BS, Electronic Commerce
St. Mary's University 1991 — 1993
BBA, International Business
Sirius Computer Solutions January 2014 - Present
CPS Energy November 2011 - January 2014
Boeing June 2011 - November 2011
KCI Medical May 2008 - June 2011
RackSpace September 2007 - May 2008
The Lynd Company March 2007 - September 2007
Pechanga Resort & Casino July 2005 - November 2006
Skills
Employee Relations, Onboarding, Technical Recruiting, Social Media, Talent Management, Applicant Tracking..., Sourcing, Talent Acquisition, Performance Management, Coaching, Screening, Team Building, HR Policies, Process Improvement, Recruiting, Human Resources, Change Management, Leadership, Training, Employee Benefits, Strategy, HRIS, Personnel Management, New Hire Orientations, Workforce Planning, Temporary Placement, Policy, Deferred Compensation, Succession Planning, Employee Engagement, Benefits Negotiation, Organizational..., Benefits Administration, Internet Recruiting, Taleo
Education
Park University 2004 — 2010
HR/Business Management, Human Resources
Rackspace April 2013 - Present
WellMed Medical Management October 2009 - April 2013
Standard Aero San Antonio May 1999 - October 2009
APAC Customer Services November 1996 - May 1999
Skills
Process Improvement, Troubleshooting, SharePoint, Disaster Recovery, Virtualization, Networking, Data Center, Root Cause Analysis, Server Administration, Operations Management, Windows Server, VMware, Cloud Computing
Education
St. Mary's University 2004 — 2007
Bachelors, Applied Technology in Information Systems
Rackspace Managed Hosting December 2006 - Present
Rackspace 2006 - 2008
Rackpsace Managed Hosting August 2006 - November 2006
Education
St. Mary's University 1994 — 2006
Rackspace Hosting March 2012 - January 2013
Rackspace July 2008 - March 2012
Rackspace October 2006 - July 2008
Skills
Vendor Management, Account Management, Process Improvement, Contract Negotiation, Salesforce.com, Cloud Computing, Cross-functional Team..., Sourcing, Project Management, Management, Program Management, CRM, Business Development, Team Building, Team Leadership, Business Process..., Sales, Negotiation, Product Management, Sales Operations, Leadership, New Business Development, Strategic Planning, Strategy
Education
San Antonio College 1995 — 1997
Thomas Jefferson 1992 — 1994
Rackspace 2011 - Present
Rackspace 2007 - Present
Rackspace Hosting 2007 - Present
Rackspace Managed Hosting May 2006 - May 2009
Skills
Business Intelligence, Data Warehousing, T-SQL, Microsoft SQL Server, SSIS, ETL, Database Design, SQL, Databases, SDLC, Business Analysis, Net Promoter Score, Customer Loyalty, QlikView Development, Cloud Computing, Data Modeling, SSRS, QlikView, T-SQL Stored Procedures, KPI Dashboards, Survey Design, Survey Methodology, Integration
Education
Texas State University-San Marcos 1996 — 1999
BBA, Computer Information Systems
Rackspace Marketing MgrRackspace Managed Hosting, Texas USA and London, UK2007 - Present
Rackspace Managed Hosting 2000 - Present
Education
Southwestern University 1996 — 2000
Rackspace September 2006 - Present
Lee Properties 2001 - Present
Skills
Cloud Computing, Virtualization, Salesforce.com, Managed Hosting, Storage, Account Management, VMware, Channel Partners, Servers, High Availability, Strategic Partnerships, Business Development, Disaster Recovery, Firewalls, Co-location, ITIL, Solution Selling, Data Center, Enterprise Software, Hybrid Cloud, IaaS, Linux, Managed Services, Networking, SaaS, Sales Process, Security, Selling, Server Architecture, Storage Area Networks, System Administration, Team Leadership
Education
Texas State University 1997 — 2001
Rackspace May 2003 - Present
Rackspace Hosting 2003 - Present
AXS4U 1998 - 2003
Skills
Red Hat Linux, RHCE, RedHat, Virtualization, OpenStack
Education
Texas State University 1998 — 2002
WP Engine August 2015 - Present
Entrepreneur June 2013 - August 2015
Apple March 2009 - June 2013
Rackspace July 2005 - March 2009
Rackspace June 2005 - December 2007
Equant August 2002 - June 2005
Enron Broadband Services June 1999 - August 2002
Skills
Cloud Computing, Project Management, Agile Methodologies, Management, Enterprise Architecture, Leadership, Software Development, Scrum, Data Center, Training, Team Building, Business Development, Testing, Entrepreneurship, Integration, Analysis, Business Analysis, Mentoring, IT Strategy, Coaching, SDLC, ITIL 2011 Foundations..., Process Engineering, Process Improvement, Program Management
Education
The University of Texas at San Antonio 2006 — 2008
MBA
Portland State University 1994 — 1998
Double Bachelors
Raytheon January 2009 - May 2015
FRDA 2004 - 2008
Central Intelligence Agency 2003 - 2004
Ventanex 2001 - 2002
Rackspace 2000 - 2001
U.S. Army 1993 - 1998
USMC 1989 - 1993
Skills
Linux, Red Hat Linux, Operating Systems, System Administration, Apache, CCNA, Security Clearance, Security, Intelligence, Counterterrorism, Security Operations, Intelligence Analysis, Firearms, National Security, Military, DNS, Network Administration, Systems Engineering, Unix, Servers, Information Assurance, Network Security, DHCP, DoD
Education
The University of Texas at San Antonio 1999 — 2002
BS, Computer Science
Neillsville High School 1985 — 1989
Penn State University
Rackspace, the Open Cloud Company 2008 - Present
Rackspace 2008 - 2013
Skills
MySQL, User Experience, Interaction Design, User Interface Design, Linux, Cloud Computing, Web Applications
Education
Texas Tech University 2004 — 2006
Rackspace, the Open Cloud Company August 2013 - Present
Rackspace Hosting September 2012 - Present
Rackspace Hosting August 2011 - September 2012
Rackspace 2008 - August 2011
mtc technologies 2001 - January 2008
Southwest Research Institute 2008 - 2008
OnBoard Software 2001 - 2008
SecureLogix 1999 - 2001
Skills
Java, Software Engineering, Hibernate, Linux, Software Development, Web Applications, Spring, Enterprise Architecture, Zombie Elimination..., Agile Methodologies, REST, Groovy, Git, JUnit, Software Design, Test Driven Development, Cloud Computing, Continuous Integration, Scala, C++, Cassandra, Tomcat, Subversion, Spring Framework
Education
Texas Tech University 1990 — 1998
PhD, Computer Science
Texas A&M University 1983 — 1989
BS, Biochemistry
Rackspace Product MarketingRackspace HostingNovember 2009 - Present
Rackspace 1999 - Present
Skills
Cloud Computing, SaaS, Product Management, Salesforce.com, Lead Generation, Strategic Partnerships, Managed Hosting, Product Marketing, Account Management, Solution Selling, E-commerce, Enterprise Software, Demand Generation, Marketing, Go-to-market Strategy, Leadership, Sales Enablement, Partner Management, Competitive Analysis
Education
St. Mary's University
Bachelor of Business Administration (BBA), Majors: International Business and Corporate Financial Management
Rackspace 2008 - Present
Education
Providence College 1994 — 1998
Fortinet March 2013 - Present
Coyote Point Systems August 2011 - Present
Rackspace November 2007 - August 2011
Slade Enterprises 2003 - 2007
Dell Inc 1995 - 2003
Skills
Cloud Computing, Account Management, Virtualization, Channel, Enterprise Software, Sales, Direct Sales, Solution Selling, Salesforce.com, Channel Partners, SaaS, Selling, Managed Services, Data Center, Go-to-market Strategy, Business Alliances, Strategic Partnerships
Education
Texas A&M University 1989 — 1995
Bachelor of Arts (B.A.), Speech Communication
Rackspace, the #1 managed cloud company August 2015 - Present
Rackspace Hosting August 2012 - July 2015
Rackspace Hosting March 2008 - August 2012
Rackspace May 2007 - July 2008
Skills
Cloud Computing, Managed Services, Solution Selling, Application Hosting, Storage, Managed Hosting, Enterprise Software, Channel, Enterprise Architecture, Commerce, Dark Comedy, Virtualization, Data Center, Sales Operations, Sales Process, Salesforce.com, Servers, Information Technology, Sales, SaaS, Strategic Partnerships, PaaS, Business Alliances, Pre-sales, Sales Enablement, High Availability, Partner Management, Go-to-market Strategy
Education
Southern Methodist University 1999 — 2003
Advertising
The Factory of Champions September 2013 - Present
Rackspace Hosting January 2012 - September 2013
Rackspace Hosting July 2010 - February 2012
Rackspace Hosting October 2009 - June 2010
Rackspace Hosting May 2008 - October 2009
Rackspace November 2003 - May 2008
Skills
Cloud Computing, Customer Experience, Business Strategy, Customer Relations, Virtualization, Account Management, SharePoint, Salesforce.com, Net Promoter Score, Strategy, Cross-functional Team..., CRM, Program Management, Brand Loyalty, Vendor Management, Leadership, Process Improvement, Management, Customer Service
Education
Princeton University 1992 — 1996
Rackspace July 2014 - Present
Rackspace Hosting April 2012 - July 2014
Rackspace Hosting February 2011 - April 2012
Newpoint Gas, LP 2008 - January 2011
Texas A&M University 2006 - 2008
Lynntech, Inc. 2002 - 2004
Texas A&M University 1998 - 2002
Education
Texas A&M University 1994 — 2000
MS, Physics
Rackspace, the Open Cloud Company June 2013 - Present
Rackspace May 2010 - Present
Rackspace Hosting May 2010 - April 2011
Rackspace Hosting January 2008 - April 2010
AllianceBernstein 2005 - 2008
Harcourt Assessment 2003 - 2005
Skills
Instructional Design, Microsoft Office, Business Analysis, Research, PowerPoint, Training, Microsoft Word, Quality Assurance, Windows, MS Project, Outlook, Technical Writing, Technical Documentation, Editing, Copywriting, Copy Editing, Software Quality..., Salesforce.com, Sales Operations, Proposal Writing, Proposal Leadership, Proposal Production, Agile Methodologies, Sales, Enterprise Software, Sales Process, Virtualization, Analysis, SaaS, Account Management, Cloud Computing, Managed Hosting, Project Management, ITIL Certified, Software Implementation, Project Planning, Software Project..., Cross-functional Team...
Education
Our Lady of the Lake University 2006 — 2008
Master of Arts (M.A.), Technical Communications and Business Administration
Texas A&M University 1997 — 2000
B.A, English Language and Literature
Wayne Fueling Systems March 2015 - Present
Rackspace June 2014 - March 2015
CompassLearning May 2014 - June 2014
CompassLearning March 2013 - May 2014
CompassLearning July 2011 - March 2013
CompassLearning June 2007 - June 2011
Harcourt Achieve June 2005 - June 2007
Skills
Agile Methodologies, Project Management, Project Coordination, Editing, Content Development, Scrum, Kanban, Copy Editing, E-Learning, Proofreading, Training, Academic Publishing, Educational Technology, Technical Writing, Software Documentation, JIRA, Confluence, Curriculum Development, Editorial, Creative Writing, Copywriting, Project Planning, File Management, Version One
Education
Texas Christian University 2000 — 2004
B.A., English
UTHSCSA March 2013 - Present
Rackspace September 2011 - October 2012
Rackspace Hosting February 2010 - October 2012
University Texas Health Science Center of San Antonio March 2010 - February 2011
Washington Mutual November 2004 - January 2009
WaMu November 2002 - January 2009
WaMu November 2002 - January 2009
Washington Mutual November 2002 - November 2004
Qwest September 1998 - September 2002
Qwest December 1999 - August 2002
Skills
Project Management, Workshop Facilitation, Office Management, Salesforce.com, Customer Service, Administrative..., Outlook, Software Documentation, Visio, Spreadsheets, Recruiting, Applicant Tracking..., Microsoft Office, Employee Relations, SharePoint, Sales, Budgets, System Administration, Event Management, Project Planning, Public Speaking, Microsoft Excel, Human Resources, Administrative...
Education
San Antonio College
Techstars July 2014 - Present
Brighton Center (San Antonio) May 2012 - Present
Rackspace October 2013 - July 2014
LiteStack September 2013 - October 2013
Hewlett-Packard December 2012 - September 2013
Hewlett-Packard April 2011 - December 2012
Rackspace 2010 - 2011
Rackspace Hosting 2009 - 2010
Gandinnovations 2007 - 2009
Gandinnovations 2006 - 2007
Skills
Cloud Computing, Product Management, Start-ups, Program Management, Open Source, Early-stage Startups, Lean Startup, Storage, Linux, Agile Methodologies, Product Development, Virtualization, Software Development, System Architecture, Distributed Systems, Go-to-market Strategy, Scalability, Strategy, Product Marketing, IaaS, Embedded Systems, SaaS, Project Management, Architecture, SOA, Web Services, Scrum, Data Center, Agile Project Management, PaaS, Enterprise Architecture, OpenStack, Servers, Agile, Startup Development
Education
St. Mary's University
BS with Honors
San Antonio River Foundation August 2015 - Present
Rackspace May 2014 - Present
Rackspace Hosting August 2012 - Present
Rackspace Hosting September 2009 - August 2012
GEAR For Sports/Under Armour Division September 2008 - February 2009
Concept One 2006 - 2008
VF Imagewear June 2005 - February 2007
Collegiate Licensing Company August 1998 - April 2003
Skills
Change Management, Salesforce.com, Account Management, New Business Development, Brand Management, Marketing Strategy, Strategic Partnerships, Product Development, Marketing, Business Development, Product Management, Sales, Strategic Planning, SaaS, Strategy, CRM, Cloud Computing, Leadership, Product Marketing, Start-ups, Lead Generation, Solution Selling, Management, Mountaineering, Direct Sales, Selling, Sales Process
Education
Tulane University - A.B. Freeman School of Business 2003 — 2005
MBA, Management/Marketing
The University of Kansas 1993 — 1997
Sports Management, Business
Robert E. Lee High School 1989 — 1993
Rackspace July 2014 - Present
Porter Novelli November 2011 - July 2014
Porter Novelli December 2009 - November 2011
Porter Novelli July 2008 - December 2009
Sabre Travel Network January 2007 - August 2007
Skills
Media Relations, Crisis Communications, Press Releases, Strategic Communications, Corporate Communications, Public Relations, Reputation Management, Internal Communications, Message Development, Social Media, Event Planning, Event Management, Team Leadership, Account Budget..., Editorial
Education
Tecnologico de Monterrey 2002 — 2007
Bachelor's Degree, Science in Communication
Rackspace June 2014 - Present
Smart Source USA November 2012 - June 2014
True North March 2014 - April 2014
Forgentum Inc August 2013 - December 2013
Apex Systems February 2013 - August 2013
Avaya Government Solutions July 2009 - August 2012
Reliance Steel & Aluminum 1997 - 2009
Skills
Servers, Troubleshooting, Process Improvement, Disaster Recovery, SharePoint, Active Directory, Integration, Technical Support, Data Center, Program Management, Visio, Business Analysis, Windows Server, Software Documentation, Networking
Education
Texas A&M University 2007 — 2009
BBA, Computer Information System
IGT June 2014 - Present
IGT December 2012 - June 2014
RACKSPACE November 2011 - December 2012
CityVoice March 2011 - July 2011
RACKSPACE April 2010 - March 2011
RACKSPACE April 2007 - April 2010
Skills
Management, PPC, Negotiation, Change Management, Training, Product Development, Sourcing, Strategic Partnerships, Team Leadership, Project Management, Agile Methodologies, E-commerce, Marketing
Education
San Antonio College
SoftLayer, an IBM Company July 2014 - Present
Rackspace, the Open Cloud Company October 2013 - July 2014
Rackspace August 2011 - October 2013
Multi Media Games August 2010 - August 2011
Outernet management May 2008 - September 2009
Blizzard Entertainment July 2007 - May 2008
Austin Independent School District December 2006 - June 2007
Public Storage August 2006 - October 2006
Kids are Kids of Fall Creek May 2006 - August 2006
Texas State Career Services office January 2004 - May 2004
Skills
Troubleshooting, Network Security, Networking, Servers, Solution Architecture, Linux, Sales Engineering, Backup Solutions, Rackspace Cloud, Enterprise Storage, Time Management, Load Balancing, Microsoft Office, DNS, Apache, Network Administration, Unix, Cisco Technologies, Operating Systems, Red Hat Linux, Hardware, MySQL, CCNA, Hybrid Cloud, Firewalls, Cloud Security, Information Security, Customer Service, Tcpdump, Cloud Computing, Cloud Storage, Software Documentation, TCP/IP, Active Directory, Data Center, VPN, Security, Virtualization, IT Solutions, Pre/Post Sales Engineers, Storage Solutions, Intrusion Detection, Customer Presentations, Customer Product...
Education
Texas State University 2004 — 2006
Degree; Baccalaureate of Arts, History
Rackspace July 2014 - Present
Rackspace, the Open Cloud Company November 2013 - June 2014
J.P. Morgan July 2012 - October 2013
Goldman Sachs February 2011 - July 2012
Texas A&M University January 2010 - December 2010
ANZ July 2006 - July 2009
Skills
Data Warehousing, Data Masking, Disaster Recovery, Business Continuity..., Business Requirements, SDLC, SQL, ETL, Business Intelligence, Business Analysis, Business Objects, Databases, Systems Analysis, Informatica, Microsoft SQL Server, Oracle, Database Administration, Risk Management, Database Design, Trading Systems, Capital Markets, Commodity Risk...
Education
Texas A&M University - Mays Business School 2009 — 2010
Masters, Management Information Systems
National Institute of Technology Tiruchirappalli 2002 — 2006
B.Tech, Engineering
Rackspace May 2013 - Present
Digital Defense, Inc. February 2011 - February 2013
Digital Defense, Inc. July 2007 - February 2011
CPS Energy September 2006 - July 2007
Skills
VMware Infrastructure, VirtualBox, Snort, Active Directory, Bash, Batch Files, Linux, Mac OS, Windows, Microsoft Office, Microsoft SQL Server, SQL*Plus, VMWare, Testing, Network Security, VMware, Vulnerability Management, Servers, Operating Systems, Hardware, Vulnerability Scanning, Vulnerability Assessment, IDS, Technical Support, Security, Shell Scripting, Virtualization, Apache, DNS, TCP/IP, System Administration, SSL, Network Administration, Troubleshooting, MySQL
Education
Wayland Baptist University 2010 — 2011
BAS, Computer Information Systems
San Antonio College 2004 — 2007
Computer
James Madison High School 1998 — 2001
Rackspace May 2014 - Present
LogFire October 2012 - May 2014
Sears Holdings Corporation December 2011 - September 2012
Ricoh EWS October 2011 - December 2011
Texas Water Development Board November 2009 - January 2011
Skills
Oracle, Python, Linux, MongoDB, SQL, JavaScript, Django, VirtualBox, TIBCO, Flask, SQLAlchemy, Eclipse, WebSockets, Redis, Project Management, Java, MySQL, Bash, .NET, jQuery, XML, PostgreSQL, Perl, Software Development, CSS, Agile Methodologies, Web Development
Education
Stephen F. Austin State University 2007 — 2009
Master of Science (M.S.), Computer Science
Rackspace May 2014 - Present
Rackspace Hosting December 2011 - April 2014
Rackspace Hosting August 2010 - December 2011
Rackspace Hosting August 2009 - July 2010
Rackspace Hosting April 2007 - August 2009
Wiltshire Investments 1997 - 1999
TechSys Capital, Inc. 1990 - 1997
RD Capital Corporation 1988 - 1990
Grammco Computer Sales, Inc December 1984 - June 1988
Harte-Hanks, Inc. June 1983 - December 1984
Skills
Hardware, Cloud Computing, Business Development, Managed Hosting, PaaS, Channel, Managed Services, IaaS, Salesforce.com, Pre-sales, Co-location, Solution Selling, Data Center, Virtualization, Product Management, Enterprise Software, Program Management, SaaS, Business Alliances, Security, High Availability, Sales, Storage, Integration, Go-to-market Strategy, Computer Hardware, Disaster Recovery, Sales Process, Professional Services, Strategic Partnerships, Partner Management, Channel Partners, Lead Generation, Direct Sales, Sales Enablement, Demand Generation, CRM, Storage Solutions, Complex Sales, Strategy, Selling, Start-ups
Education
Stanford Graduate School of Business 1991 — 1991
Executive Program for Small Business
The University of Texas at Austin 1979 — 1983
Finance
Rackspace Hosting June 2014 - Present
Rackspace Hosting August 2013 - Present
Rackspace June 2011 - Present
LayeredPanel May 2008 - December 2009
Skills
Bash, Linux, Perl, PHP, Active Directory, Windows, Python, XHTML, C, x86 Assembly, Apache, DNS, MySQL, System Administration, VMware, PostgreSQL, Cloud Computing, SQL, Troubleshooting, Network Administration, Computer Security, Databases, Postfix, Networking
Education
New England Institute of Technology 2004 — 2007
Bachelor's Degree, Information Technology
Google June 2014 - Present
Rackspace September 2013 - June 2014
Rackspace, the Open Cloud Company February 2013 - September 2013
Cisco Systems November 2010 - February 2013
Roundarch August 2010 - October 2010
Webcipe September 2009 - October 2010
Jet Set Sports September 2007 - August 2010
Skills
C++, Agile Methodologies, C, Software Engineering, Mobile Applications, Mobile Devices, Linux, Java, Android, Leadership, User Experience, Distributed Systems, Software Design, Software Development, Product Management
Education
The Chinese University of Hong Kong 2003 — 2006
BS, Computer Engineering
University of Massachusetts, Amherst 2004 — 2005
Exchange Student
Halliburton Energy Svcs September 2014 - Present
Citibank North America September 2012 - October 2012
Citibank July 2011 - September 2012
Volt Technologies January 2011 - July 2011
Rackspace September 2010 - December 2010
Skills
Servers, Active Directory, Troubleshooting, Technical Support, Networking, Network Security, Routers, ITIL, Software Installation, Routing, IP, Cisco Call Manager, Wireless, Laptops, SAN, Access, Ethernet, Infrastructure, Outlook, Cisco Technologies
Education
Texas A&M University - Mays Business School 2013 — 2014
Bachelor's Degree, Management Information Systems
Texas A&M University
Norhtwest Vista College
Associate's Degree, Management Information Systems and Services
Rackspace January 2012 - Present
All-Tex Networking Solutions October 2004 - October 2011
Skills
MCSE in Windows Server..., MCTS in Windows Server..., Active Directory, Group Policy, DNS, DHCP, Server Administration, TCP/IP, Desktop Administration, Server Architecture, WINS, WSUS, Windows Server 2003, Windows Server 2008, Desktop Support, Backup Exec, System Deployment, CRM, Windows Server, Leadership, Virtualization, Technical Support, Networking, Integration
Education
Texas State Technical College 2000 — 2003
A.A.S, Computer Networking and Systems Administration
Rackspace, the #1 managed cloud company August 2014 - Present
Rackspace January 2013 - August 2014
KLRN May 2007 - January 2013
ITFC Ltd August 2006 - November 2007
Self employed December 2004 - August 2005
Meridian Broadcasting September 1995 - December 2004
Institute of Higher Education September 1990 - September 1993
Southampton Technical College July 1989 - September 1990
Southampton University June 1988 - July 1989
Skills
CCNA, CompTIA Security+, CompTIA Network+..., CCENT, CompTIA A+ Certified, Video, Editing, Broadcast, Television, Photoshop, Avid, Non-linear Editing, Video Editing, Microsoft Office, HD Video, Post Production, Windows 7, Camera Operating, Linux, CompTIA Network+, Camera Operation, Technical Support, Network Security, System Administration, Troubleshooting, Networking, Network Administration
Education
San Antonio College 2011 — 2014
Associate's Degree, Computer Network Administration, 4.0
Ravensbourne College of Design and Communication 1993 — 1995
B.T.E.C. H.N.D, Television Studio Systems Engineering
SA Tech Pro January 2013 - Present
Homecare Dimensions, Inc. August 2012 - January 2013
VND Techs December 2010 - August 2012
Rackspace June 2010 - November 2010
Rackspace April 2009 - June 2010
Skills
Managed Hosting, Windows, Team Leadership, Customer Service, Program Management, Microsoft Office, Team Management, Process Improvement, Account Management, Customer Satisfaction, Team Building, Coaching, Business Development, PowerPoint, Microsoft Excel, Windows Server, Active Directory, Blackberry Enterprise..., iOS, CompTIA A+ Certification, Android, Email Hosting, SSL, SSH, LMNOP, Trolling, Lulz, Visual Basic, Network Security, Adobe Creative Suite, Audio Engineering, Audio Editing, Web Development, Virtualization, System Administration, Large Scale Deployments, Data Migration, Powershell, Remote Desktop, Scripting, Ninja Backflips, PHP, Linux, Cloud Computing, SharePoint, Space Exploration, FTP, HTML, VPN, VLAN
Education
Texas Tech University 2003 — 2004
Business, Management, Marketing, and Related Support Services
Boerne High School
Rackspace June 2014 - Present
Northwest Vista College January 2014 - June 2014
Rackspace September 2010 - November 2010
Northwest Vista College September 2009 - July 2010
RnR Computing Services July 2007 - November 2007
UnitedHealth Group October 2005 - April 2007
Skills
Computers, Computer Network..., Cisco Technologies, Networking, Network Security, Hardware, Troubleshooting, Training, Technical Support, Computer Hardware, Network Administration, Cisco ASA, F5 BigIP
Education
Northwest Vista College
Associate's Degree, Advanced Cisco Networking Technologies, 3.49