Ramsey Enterprises
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Ramsey Enterprises Employees
Employee
Years
Job
Industry
Justine Schrauwen Justine Schrauwen's Ramsey Enterprises Experience July 2009 - December 2012
Job Accountant
Industry Accounting
Experience
Ramsey Enterprises July 2009 - December 2012
The Tiki Hut Company April 2008 - August 2009
Skills
QuickBooks, Payroll Taxes, Accounting, Full-Charge Bookkeeping, General Journal, Trial Balance, Account Reconciliation, Journal Entries, Microsoft Word, Microsoft Excel, Financial Reporting, Reports, Spreadsheets, Research, Analytics, Market Research, Strategic Analytics, Executive Level..., Confidential Documents
Education
University of Central Florida 2010 — 2012
Bachelor of Science (B.S.), Accounting
Ramsey Enterprises July 2009 - December 2012
The Tiki Hut Company April 2008 - August 2009
Skills
QuickBooks, Payroll Taxes, Accounting, Full-Charge Bookkeeping, General Journal, Trial Balance, Account Reconciliation, Journal Entries, Microsoft Word, Microsoft Excel, Financial Reporting, Reports, Spreadsheets, Research, Analytics, Market Research, Strategic Analytics, Executive Level..., Confidential Documents
Education
University of Central Florida 2010 — 2012
Bachelor of Science (B.S.), Accounting
Barry Newberger Barry Newberger's Ramsey Enterprises Experience June 2013 - October 2013
Job Regional Sales Director, Southeast,/South Central at Telco Systems
Industry Telecommunications
Experience
Telco Systems October 2013 - Present
Ramsey Enterprises June 2013 - October 2013
Accedian Networks December 2012 - June 2013
Zhone Technologies September 2011 - December 2012
IneoQuest Technologies October 2009 - March 2011
BTI Photonic Systems November 2008 - November 2009
Ciena Corporation January 2005 - November 2008
Coriolis September 2001 - December 2004
ASC Group December 1999 - September 2001
Atmosphere Networks June 1997 - December 1999
Skills
Product Marketing, Cross-functional Team..., DSL, Unified Communications, Strategic Planning, Product Development, Cloud Computing, SaaS, Team Leadership, Sales Operations, Negotiation, Go-to-market Strategy, Project Management
Education
Mercer University - Stetson School of Business and Economics 1982 — 1984
MBA, General Management
Florida State University 1973 — 1976
Bachelor of Science, Mass Communications
Telco Systems October 2013 - Present
Ramsey Enterprises June 2013 - October 2013
Accedian Networks December 2012 - June 2013
Zhone Technologies September 2011 - December 2012
IneoQuest Technologies October 2009 - March 2011
BTI Photonic Systems November 2008 - November 2009
Ciena Corporation January 2005 - November 2008
Coriolis September 2001 - December 2004
ASC Group December 1999 - September 2001
Atmosphere Networks June 1997 - December 1999
Skills
Product Marketing, Cross-functional Team..., DSL, Unified Communications, Strategic Planning, Product Development, Cloud Computing, SaaS, Team Leadership, Sales Operations, Negotiation, Go-to-market Strategy, Project Management
Education
Mercer University - Stetson School of Business and Economics 1982 — 1984
MBA, General Management
Florida State University 1973 — 1976
Bachelor of Science, Mass Communications
Raissa Cespedes's Ramsey Enterprises Experience 2003 - Present
Job Telecommunications Professional
Industry Telecommunications
Experience
Ramsey Enterprises 2003 - Present
AT&T May 1986 - November 2002
Skills
Telecommunications, Wireless, GSM, VoIP, IP, 3G, Telephony, Ethernet, UMTS, Call Centers, SDH, Fiber Optics
Education
Nova Southeastern University 1987 — 1990
Professional Management
Nova Southeastern University
Master of Arts (M.A.), ESOL
Ramsey Enterprises 2003 - Present
AT&T May 1986 - November 2002
Skills
Telecommunications, Wireless, GSM, VoIP, IP, 3G, Telephony, Ethernet, UMTS, Call Centers, SDH, Fiber Optics
Education
Nova Southeastern University 1987 — 1990
Professional Management
Nova Southeastern University
Master of Arts (M.A.), ESOL
Michael Springer Michael Springer's Ramsey Enterprises Experience December 2010 - April 2013
Job Sales Training Specialist
Industry Professional Training & Coaching
Experience
IN Marketing Services April 2014 - Present
Jag Resources April 2013 - October 2013
Ramsey Enterprises December 2010 - April 2013
AT&T April 2005 - August 2010
Flash Technology July 2001 - November 2004
Dell Computer Corporation July 2000 - June 2001
Skills
Training Delivery, Training Facilitation, Sales Rep Training, Customer Service..., Sales, Customer Service, Sales Management..., Accounts Receivable, Collections, Telecommunications, Development Coaching, Instructional Design, Project Management, Call Center, Call Centers, LTE, Collocation, Towers, Wireless, Cellular Communications, 4G, CDMA, Optical Fiber, UMTS, Microwave, Sales Management, 3G, Leadership, Vendor Management, Customer Retention, Sales Presentations, Marketing, Sales Operations, Unified Communications, Management, Solution Selling, Direct Sales, Managed Services, VoIP, IP, Mobile Devices, T1, Sales Process, Broadband, MPLS, Telephony, Ethernet, Customer Experience, GSM, Networking
Education
Columbia State Community College 1998 — 2000
Loretto High School 1994 — 1998
H.S. Diploma
IN Marketing Services April 2014 - Present
Jag Resources April 2013 - October 2013
Ramsey Enterprises December 2010 - April 2013
AT&T April 2005 - August 2010
Flash Technology July 2001 - November 2004
Dell Computer Corporation July 2000 - June 2001
Skills
Training Delivery, Training Facilitation, Sales Rep Training, Customer Service..., Sales, Customer Service, Sales Management..., Accounts Receivable, Collections, Telecommunications, Development Coaching, Instructional Design, Project Management, Call Center, Call Centers, LTE, Collocation, Towers, Wireless, Cellular Communications, 4G, CDMA, Optical Fiber, UMTS, Microwave, Sales Management, 3G, Leadership, Vendor Management, Customer Retention, Sales Presentations, Marketing, Sales Operations, Unified Communications, Management, Solution Selling, Direct Sales, Managed Services, VoIP, IP, Mobile Devices, T1, Sales Process, Broadband, MPLS, Telephony, Ethernet, Customer Experience, GSM, Networking
Education
Columbia State Community College 1998 — 2000
Loretto High School 1994 — 1998
H.S. Diploma
Ariel Olivera Ariel Olivera's Ramsey Enterprises Experience March 2014 - June 2014
Job Project Manager at Osmose Communications Services North Carolina, Georgia and Florida.
Industry Telecommunications
Experience
Osmose Communications Services July 2014 - Present
Ramsey Enterprises March 2014 - June 2014
Windstream Communications May 2012 - February 2014
Daniel Boone Log Homes NC February 2006 - May 2012
USA Mountain LLC. February 2005 - May 2012
Bell South 1980 - 2007
AT&T 1980 - 2007
Skills
Real Estate Development, Real Estate, Construction Management, Project Planning, Construction, Project Management, Project Engineering, Network Performance..., Fiber Optic Cable, Fiber Optic Placement, Vice President for..., Investment Properties, Submittals, Real Estate Transactions, Residential Homes, Contract Management, Investors, Contract Negotiation, Value Engineering, Contractors, Subcontracting, Process Scheduler, Project Estimation, Management, Marketing, Green Building, Sales Management, Carpentry, Renovation, Mergers & Acquisitions, Concrete, LEED, Restoration, Materials, Building Materials, Wood, Framing, Construction Drawings, Doors, House, Masonry
Education
Miami Dade College 1980 — 1982
Osmose Communications Services July 2014 - Present
Ramsey Enterprises March 2014 - June 2014
Windstream Communications May 2012 - February 2014
Daniel Boone Log Homes NC February 2006 - May 2012
USA Mountain LLC. February 2005 - May 2012
Bell South 1980 - 2007
AT&T 1980 - 2007
Skills
Real Estate Development, Real Estate, Construction Management, Project Planning, Construction, Project Management, Project Engineering, Network Performance..., Fiber Optic Cable, Fiber Optic Placement, Vice President for..., Investment Properties, Submittals, Real Estate Transactions, Residential Homes, Contract Management, Investors, Contract Negotiation, Value Engineering, Contractors, Subcontracting, Process Scheduler, Project Estimation, Management, Marketing, Green Building, Sales Management, Carpentry, Renovation, Mergers & Acquisitions, Concrete, LEED, Restoration, Materials, Building Materials, Wood, Framing, Construction Drawings, Doors, House, Masonry
Education
Miami Dade College 1980 — 1982
Larry McCready Larry McCready's Ramsey Enterprises Experience June 2013 - Present
Job Instructor at Ramsey Enterprises
Industry Telecommunications
Experience
Ramsey Enterprises June 2013 - Present
AT&T February 1978 - May 2010
Skills
Telecommunications, Telecommunications...
Education
Miami Dade College 1974 — 1976
Ramsey Enterprises June 2013 - Present
AT&T February 1978 - May 2010
Skills
Telecommunications, Telecommunications...
Education
Miami Dade College 1974 — 1976
G. Todd Gladden, CWPP's Ramsey Enterprises Experience October 2007 - 2010
Job VP US Operations, Planmen Consultancy, LLC
Industry Management Consulting
Experience
PlanMen April 2013 - Present
QATC & SWPP January 2002 - Present
DeNOVO Consulting Group October 2007 - April 2013
Gas South May 2012 - January 2013
ProCore Solutions May 2010 - April 2012
Ramsey Enterprises October 2007 - 2010
ATT October 1998 - October 2007
BellSouth Tel Inc October 1996 - October 1998
Bell Communications Research (BellCore) 1993 - 1997
Skills
Process Improvement, Team Leadership, Call Centers, Leadership Development, Contact Centers, Process Consulting, Business Process..., Performance Management, Management, Customer Service, Training, Management Consulting, Workforce Management, Employee Relations, Call Center, Workforce Planning, Instructional Design, Human Resources, Strategy, Business Process, Integration, Quality Assurance, Leadership, Telecommunications, Analysis, Program Management, Onboarding, Needs Analysis, Strategic Planning, Talent Acquisition, Forecasting, Networking, Team Management, Consulting, Customer Satisfaction, Talent Management, Employee Engagement, Performance Improvement, Vendor Management, Customer Experience, Coaching, Operations Management, Employee Training, Recruiting, Change Management, Team Building, Organizational..., BPO, Call Center Development, Training Delivery
Education
University of South Carolina-Columbia 1974 — 1977
Masters, Human Resources Management
St. Angela Academy 1970 — 1974
PlanMen April 2013 - Present
QATC & SWPP January 2002 - Present
DeNOVO Consulting Group October 2007 - April 2013
Gas South May 2012 - January 2013
ProCore Solutions May 2010 - April 2012
Ramsey Enterprises October 2007 - 2010
ATT October 1998 - October 2007
BellSouth Tel Inc October 1996 - October 1998
Bell Communications Research (BellCore) 1993 - 1997
Skills
Process Improvement, Team Leadership, Call Centers, Leadership Development, Contact Centers, Process Consulting, Business Process..., Performance Management, Management, Customer Service, Training, Management Consulting, Workforce Management, Employee Relations, Call Center, Workforce Planning, Instructional Design, Human Resources, Strategy, Business Process, Integration, Quality Assurance, Leadership, Telecommunications, Analysis, Program Management, Onboarding, Needs Analysis, Strategic Planning, Talent Acquisition, Forecasting, Networking, Team Management, Consulting, Customer Satisfaction, Talent Management, Employee Engagement, Performance Improvement, Vendor Management, Customer Experience, Coaching, Operations Management, Employee Training, Recruiting, Change Management, Team Building, Organizational..., BPO, Call Center Development, Training Delivery
Education
University of South Carolina-Columbia 1974 — 1977
Masters, Human Resources Management
St. Angela Academy 1970 — 1974
Joie Lowe's Ramsey Enterprises Experience September 2012 - Present
Job Contract trainer of AT&T UVerse Technicians for Ramsey Enterprises
Industry Telecommunications
Experience
Ramsey Enterprises September 2012 - Present
Ameritraining, Inc. January 2012 - September 2012
AT&T September 2000 - February 2011
AT&T September 1997 - September 2000
AT&T September 1992 - September 1997
AT&T September 1986 - September 1992
AT&T July 1980 - September 1986
Skills
Telecommunications, Call Center, Fiber Optics, Vendor Management, Customer Satisfaction, Troubleshooting, Testing, VoIP, Team Building, Process Improvement, LAN/WAN, Customer Relations, Access, Customer Service, Coaching, Problem Solving, Switches, Operating Systems, Technical Training, Routers, Analysis, Billing, Word, PowerPoint, Cross-functional Team..., TCP/IP, Program Management, Excel, Microsoft Office, Team Leadership, Business Analysis, Mentoring, Outlook, Call Centers, Microsoft Word, Wireless, Microsoft Excel, MPLS, Training, Unified Communications, IP, DSL, Telephony, Ethernet, Data Center, Training Delivery, T1, Customer Experience, Instructor-led Training, Frame Relay
Education
Michigan State University 1977 — 1980
Nursing
Michigan State University 1977 — 1980
None, Registered Nursing/Registered Nurse
Trenton High School 1973 — 1977
Diploma, College Prep
Ramsey Enterprises September 2012 - Present
Ameritraining, Inc. January 2012 - September 2012
AT&T September 2000 - February 2011
AT&T September 1997 - September 2000
AT&T September 1992 - September 1997
AT&T September 1986 - September 1992
AT&T July 1980 - September 1986
Skills
Telecommunications, Call Center, Fiber Optics, Vendor Management, Customer Satisfaction, Troubleshooting, Testing, VoIP, Team Building, Process Improvement, LAN/WAN, Customer Relations, Access, Customer Service, Coaching, Problem Solving, Switches, Operating Systems, Technical Training, Routers, Analysis, Billing, Word, PowerPoint, Cross-functional Team..., TCP/IP, Program Management, Excel, Microsoft Office, Team Leadership, Business Analysis, Mentoring, Outlook, Call Centers, Microsoft Word, Wireless, Microsoft Excel, MPLS, Training, Unified Communications, IP, DSL, Telephony, Ethernet, Data Center, Training Delivery, T1, Customer Experience, Instructor-led Training, Frame Relay
Education
Michigan State University 1977 — 1980
Nursing
Michigan State University 1977 — 1980
None, Registered Nursing/Registered Nurse
Trenton High School 1973 — 1977
Diploma, College Prep
Leah Rose Ramsey's Ramsey Enterprises Experience June 2012 - Present
Job Legal Development Consultant at Ascend HR Corp
Industry Law Practice
Experience
Ascend HR Corp March 2014 - Present
DIRECTRU & TRUDMAC Asset Management Companies December 2013 - Present
Ramsey Enterprises June 2012 - Present
University of Wyoming, Legal Services Program May 2012 - May 2013
Great Lakes Airlines August 2009 - April 2013
US Census Bureau April 2010 - August 2010
Apache Corporation October 2008 - July 2009
Apache Corporation, Apache Foundation May 2004 - October 2008
AMIDEAST May 2007 - September 2007
Skills
Legal Research, Public Policy, Analysis, Environmental Awareness, Organizational..., Due Diligence, Natural Gas, Westlaw, Event Planning, Legal Writing, Oil & Gas Industry, Leadership, Energy, Research, Data Analysis, Microsoft Word, Spanish, Public Speaking, Mediation, Client Counseling, Policy, International Relations, Legal Assistance, Public Relations, Political Science, Leadership Development, Energy Industry, Government
Education
University of Wyoming College of Law 2010 — 2013
Doctor of Law (J.D.), Oil and Gas Law; Family Law; International Law
University of Wyoming 2009 — 2013
Master of Public Administration (M.P.A.), Organizational Development
Universidad de Guanajuato
International Business & Negotiations, Guanjuato, Mexico
Universidad del Pacífico (PE)
Advanced Spanish, Lima, Peru
Universidad de Belgrano
Comparative Latin American Politics, Buenos Aires, Argentina
University of Wyoming 2004 — 2008
Bachelor of Arts (B.A.), International/Global Studies
Ascend HR Corp March 2014 - Present
DIRECTRU & TRUDMAC Asset Management Companies December 2013 - Present
Ramsey Enterprises June 2012 - Present
University of Wyoming, Legal Services Program May 2012 - May 2013
Great Lakes Airlines August 2009 - April 2013
US Census Bureau April 2010 - August 2010
Apache Corporation October 2008 - July 2009
Apache Corporation, Apache Foundation May 2004 - October 2008
AMIDEAST May 2007 - September 2007
Skills
Legal Research, Public Policy, Analysis, Environmental Awareness, Organizational..., Due Diligence, Natural Gas, Westlaw, Event Planning, Legal Writing, Oil & Gas Industry, Leadership, Energy, Research, Data Analysis, Microsoft Word, Spanish, Public Speaking, Mediation, Client Counseling, Policy, International Relations, Legal Assistance, Public Relations, Political Science, Leadership Development, Energy Industry, Government
Education
University of Wyoming College of Law 2010 — 2013
Doctor of Law (J.D.), Oil and Gas Law; Family Law; International Law
University of Wyoming 2009 — 2013
Master of Public Administration (M.P.A.), Organizational Development
Universidad de Guanajuato
International Business & Negotiations, Guanjuato, Mexico
Universidad del Pacífico (PE)
Advanced Spanish, Lima, Peru
Universidad de Belgrano
Comparative Latin American Politics, Buenos Aires, Argentina
University of Wyoming 2004 — 2008
Bachelor of Arts (B.A.), International/Global Studies
John Follett John Follett's Ramsey Enterprises Experience November 2008 - April 2009
Job Technical Operations Manager Cable One
Industry Telecommunications
Experience
CableOne August 2011 - Present
Ravello Solutions August 2009 - August 2011
Ramsey Enterprises November 2008 - April 2009
AT&T January 2008 - July 2008
BellSouth Entertainment 2000 - 2008
BellSouth Entertainment 1995 - 2008
BellSouth / AT&T 1995 - 2008
BellSouth Entertainment November 1995 - December 2007
Skills
Start-ups, Telecommunications, Call Center, Process Improvement, Wireless, VoIP, Program Management, Team Building, Troubleshooting, Project Management, Vendor Management, Business Development, Leadership, Customer Service, Call Centers, Cross-functional Team..., Training, Customer Retention, Management, New Business Development, Employee Training, Operations Management, Recruiting, Account Management, Integration
Education
Shorter University 2005 — 2007
MBA, Business Administration
Shorter University 2000 — 2004
BSBA, Business Administration
CableOne August 2011 - Present
Ravello Solutions August 2009 - August 2011
Ramsey Enterprises November 2008 - April 2009
AT&T January 2008 - July 2008
BellSouth Entertainment 2000 - 2008
BellSouth Entertainment 1995 - 2008
BellSouth / AT&T 1995 - 2008
BellSouth Entertainment November 1995 - December 2007
Skills
Start-ups, Telecommunications, Call Center, Process Improvement, Wireless, VoIP, Program Management, Team Building, Troubleshooting, Project Management, Vendor Management, Business Development, Leadership, Customer Service, Call Centers, Cross-functional Team..., Training, Customer Retention, Management, New Business Development, Employee Training, Operations Management, Recruiting, Account Management, Integration
Education
Shorter University 2005 — 2007
MBA, Business Administration
Shorter University 2000 — 2004
BSBA, Business Administration
Thomas Lamar's Ramsey Enterprises Experience February 2012 - August 2013
Job Corporate Trainer
Industry Computer Networking
Experience
VXI Global Solutions, LLC August 2015 - Present
Vertex Business Services May 2014 - February 2015
State Farm August 2013 - May 2014
Ramsey Enterprises February 2012 - August 2013
Teleperformance March 2005 - December 2011
United States Marine Corps October 1988 - March 2003
Skills
Training, Help Desk Support, Troubleshooting, Networking, Leadership, Vendor Management, System Administration, Process Improvement, Coaching, Service Delivery, Team Management, Performance Management, Customer Service, Management, Microsoft Office, Sales, Team Leadership
Education
Albany Technical College 2008 — 2010
Associate's degree, Computer Systems Networking and Telecommunications
Albany State University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Operations Management and Supervision
VXI Global Solutions, LLC August 2015 - Present
Vertex Business Services May 2014 - February 2015
State Farm August 2013 - May 2014
Ramsey Enterprises February 2012 - August 2013
Teleperformance March 2005 - December 2011
United States Marine Corps October 1988 - March 2003
Skills
Training, Help Desk Support, Troubleshooting, Networking, Leadership, Vendor Management, System Administration, Process Improvement, Coaching, Service Delivery, Team Management, Performance Management, Customer Service, Management, Microsoft Office, Sales, Team Leadership
Education
Albany Technical College 2008 — 2010
Associate's degree, Computer Systems Networking and Telecommunications
Albany State University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Operations Management and Supervision
L. Michael Bartley L. Michael Bartley's Ramsey Enterprises Experience May 2015 - Present
Job Technical Instructor at Ramsey Enterprises
Industry Telecommunications
Experience
Ramsey Enterprises May 2015 - Present
Asurion November 2013 - May 2015
Best Choice Roofing September 2010 - May 2015
Yates Services 2013 - 2013
BellSouth/AT&T Telecommunications April 1998 - May 2010
Tel-Data Communications January 1989 - January 1991
Skills
Networking, Project Management, Telecommunications, Troubleshooting, VoIP, IP, Wireless, Switches, TCP/IP, Data Center, Active Directory
Education
ITT Technical Institute-Nashville 1992 — 1994
Associate's degree, Electrical Engineering Technology
ITT Technical Institute-Nashville 1992 — 1994
Associate of Applied Science, Electrical and Electronics Engineering
Ramsey Enterprises May 2015 - Present
Asurion November 2013 - May 2015
Best Choice Roofing September 2010 - May 2015
Yates Services 2013 - 2013
BellSouth/AT&T Telecommunications April 1998 - May 2010
Tel-Data Communications January 1989 - January 1991
Skills
Networking, Project Management, Telecommunications, Troubleshooting, VoIP, IP, Wireless, Switches, TCP/IP, Data Center, Active Directory
Education
ITT Technical Institute-Nashville 1992 — 1994
Associate's degree, Electrical Engineering Technology
ITT Technical Institute-Nashville 1992 — 1994
Associate of Applied Science, Electrical and Electronics Engineering
Larry Duncan Larry Duncan's Ramsey Enterprises Experience April 2015 - Present
Job Technical Training Instructor at Ramsey Enterprises
Industry E-Learning
Experience
Ramsey Enterprises April 2015 - Present
Endeavor Telecom March 2013 - September 2014
AT&T December 2011 - July 2012
AT&T January 2009 - December 2011
BELLSOUTH TELECOMMUNICATIONS INC April 2003 - January 2009
Griffin Technical College (now Southern Crescent Technical College) January 2002 - April 2003
BELLSOUTH TELECOMMUNICATIONS INC 1980 - 2000
Skills
Technical Writing, Instructional Design, Instructor-led Training, Adult Education, ADDIE, Distance Learning, Curriculum Development, Technical Training, Instructional Technology, Telecommunications, Outside Plant, Metro Ethernet, TCP/IP protocols, Microsoft Office, E-911, TDM, T1s, Network+, A+ Certified, Voice & Data Convergence, E-Learning, Software Documentation, SnagIt, Employee Training, Training, Call Centers, Project Management, Vendor Management, Team Leadership
Education
Mercer University 1995 — 1998
BS, Education / Information Systems, 3.7
Clayton State University 1971 — 1973
AA, Literature & Language
Griffin Technical College
Ramsey Enterprises April 2015 - Present
Endeavor Telecom March 2013 - September 2014
AT&T December 2011 - July 2012
AT&T January 2009 - December 2011
BELLSOUTH TELECOMMUNICATIONS INC April 2003 - January 2009
Griffin Technical College (now Southern Crescent Technical College) January 2002 - April 2003
BELLSOUTH TELECOMMUNICATIONS INC 1980 - 2000
Skills
Technical Writing, Instructional Design, Instructor-led Training, Adult Education, ADDIE, Distance Learning, Curriculum Development, Technical Training, Instructional Technology, Telecommunications, Outside Plant, Metro Ethernet, TCP/IP protocols, Microsoft Office, E-911, TDM, T1s, Network+, A+ Certified, Voice & Data Convergence, E-Learning, Software Documentation, SnagIt, Employee Training, Training, Call Centers, Project Management, Vendor Management, Team Leadership
Education
Mercer University 1995 — 1998
BS, Education / Information Systems, 3.7
Clayton State University 1971 — 1973
AA, Literature & Language
Griffin Technical College
Ginger James Ginger James's Ramsey Enterprises Experience June 2010 - March 2011
Job Experienced Customer Service Manager/Trainer
Industry Consumer Services
Experience
Ramsey Enterprises June 2010 - March 2011
VitalChek a LexisNexis Company January 2007 - June 2010
VitalChek Network, Inc. January 2007 - June 2010
Dell, Inc. January 2005 - January 2007
Emdeon 2003 - 2005
BellSouth August 1970 - October 2002
BellSouth August 1970 - October 2002
Skills
Call Centers, Management, Training, Recruiting, Customer Experience, Process Improvement, Call Center, Sales, Vendor Management, Team Building, Technical Support, Leadership, Telecommunications, Business Analysis, Software Documentation, Customer Service, Coaching, Team Leadership, Workforce Management, Computer Hardware, Troubleshooting, Business Process..., Project Management, Outsourcing, Human Resources, Performance Management, Quality Assurance, Forecasting, Change Management, Operations Management, Avaya, Strategic Planning, Customer Retention, Team Management, Program Management, Cross-functional Team..., Service Delivery, Visio, Analytics, Product Management, Employee Training, CRM, Integration, Customer Support, Analysis, PeopleSoft, Networking, IT Operations, Time Management, SDLC
Education
Fisk University
Ramsey Enterprises June 2010 - March 2011
VitalChek a LexisNexis Company January 2007 - June 2010
VitalChek Network, Inc. January 2007 - June 2010
Dell, Inc. January 2005 - January 2007
Emdeon 2003 - 2005
BellSouth August 1970 - October 2002
BellSouth August 1970 - October 2002
Skills
Call Centers, Management, Training, Recruiting, Customer Experience, Process Improvement, Call Center, Sales, Vendor Management, Team Building, Technical Support, Leadership, Telecommunications, Business Analysis, Software Documentation, Customer Service, Coaching, Team Leadership, Workforce Management, Computer Hardware, Troubleshooting, Business Process..., Project Management, Outsourcing, Human Resources, Performance Management, Quality Assurance, Forecasting, Change Management, Operations Management, Avaya, Strategic Planning, Customer Retention, Team Management, Program Management, Cross-functional Team..., Service Delivery, Visio, Analytics, Product Management, Employee Training, CRM, Integration, Customer Support, Analysis, PeopleSoft, Networking, IT Operations, Time Management, SDLC
Education
Fisk University
Larnelle Scott's Ramsey Enterprises Experience 2009 - 2010
Job Experienced Training Professional & Project Manager
Industry Professional Training & Coaching
Experience
Teachscape April 2010 - Present
Ramsey Enterprises 2009 - 2010
Volt Services (PharMerica) October 2006 - December 2008
BellSouth Telecommunications March 2000 - August 2006
BellSouth Telecommunications July 1998 - March 2000
Skills
Vendor Management, Cross-functional Team..., Leadership, E-Learning, Leadership Development
Education
The George Washington University 1996 — 1998
Master's Certificate, Project Management
Northern Illinois University
Bachelor of Arts, Cum Laude Journalism/Communications
Teachscape April 2010 - Present
Ramsey Enterprises 2009 - 2010
Volt Services (PharMerica) October 2006 - December 2008
BellSouth Telecommunications March 2000 - August 2006
BellSouth Telecommunications July 1998 - March 2000
Skills
Vendor Management, Cross-functional Team..., Leadership, E-Learning, Leadership Development
Education
The George Washington University 1996 — 1998
Master's Certificate, Project Management
Northern Illinois University
Bachelor of Arts, Cum Laude Journalism/Communications
Clarice Gates's Ramsey Enterprises Experience October 2005 - September 2015
Job Training Coordinator
Industry Pharmaceuticals
Experience
ProCare Rx September 2015 - Present
Ramsey Enterprises October 2005 - September 2015
Keiser University 2004 - 2005
AT&T 1977 - 2005
Skills
Call Center, Telecommunications, Customer Service, Soft Skills, Sales Coach, Telephone Skills, Training Skills, Training Delivery, Team Motivator, Training, Coaching, Sales, Customer Satisfaction, Project Management, Team Leadership, Microsoft Office, Customer Retention, Process Improvement, Team Building, Account Management, VoIP, Microsoft Excel, Strategic Planning, Direct Sales, Leadership, Sales Management, Team Management, Management, Customer Experience, Business Development, Organizational..., LAN-WAN, T1, Broadband, Change Management, Call Centers, Software Documentation, Telephony, Sales Operations, Time Management, Wireless, Cross-functional Team..., CRM, Performance Management, Vendor Management, Program Management, DSL, Long Distance, Solution Selling, Salesforce.com
Education
University of Phoenix 2002 — 2004
Master of Arts, Organizational Management
Christian Brothers University 1988 — 1992
BS, Marketing
ProCare Rx September 2015 - Present
Ramsey Enterprises October 2005 - September 2015
Keiser University 2004 - 2005
AT&T 1977 - 2005
Skills
Call Center, Telecommunications, Customer Service, Soft Skills, Sales Coach, Telephone Skills, Training Skills, Training Delivery, Team Motivator, Training, Coaching, Sales, Customer Satisfaction, Project Management, Team Leadership, Microsoft Office, Customer Retention, Process Improvement, Team Building, Account Management, VoIP, Microsoft Excel, Strategic Planning, Direct Sales, Leadership, Sales Management, Team Management, Management, Customer Experience, Business Development, Organizational..., LAN-WAN, T1, Broadband, Change Management, Call Centers, Software Documentation, Telephony, Sales Operations, Time Management, Wireless, Cross-functional Team..., CRM, Performance Management, Vendor Management, Program Management, DSL, Long Distance, Solution Selling, Salesforce.com
Education
University of Phoenix 2002 — 2004
Master of Arts, Organizational Management
Christian Brothers University 1988 — 1992
BS, Marketing
Bard Ramsey's Ramsey Enterprises Experience November 2014 - Present
Job President at Ramsey Enterprises
Industry Environmental Services
Experience
Ramsey Enterprises November 2014 - Present
Republic Services October 2013 - Present
Area Disposal Services 2012 - March 2013
Waste Industries 2001 - 2012
Skills
Recycling, Waste Management, Solid Waste, Waste, Environmental Services, Environmental Compliance, Waste Reduction
Education
Stephen F. Austin State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Ramsey Enterprises November 2014 - Present
Republic Services October 2013 - Present
Area Disposal Services 2012 - March 2013
Waste Industries 2001 - 2012
Skills
Recycling, Waste Management, Solid Waste, Waste, Environmental Services, Environmental Compliance, Waste Reduction
Education
Stephen F. Austin State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General