Randolph Brooks Federal Credit Union
Randolph-Brooks Federal Credit Union is a credit union headquartered in Live Oak, Texas, chartered and regulated under the authority of the National Credit Union Administration. Customer service: 1 (800) 580-3300 Headquarters: Live Oak, TX CEO: Christopher W. O'Connor (Jan 2013–) Founded: 1952 Corporate secretary: Barbara Heyward Subsidiaries: RBFCU Services LLC, Central Texas Catholic Credit Union
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Randolph Brooks Federal Credit Union Employees
Randolph Brooks Federal Credit Union September 2005 - Present
Hill Country Endodontics November 2006 - November 2007
Wells Fargo September 2002 - September 2005
Skills
Banking, Consumer Lending, Loans, Credit, Retail Banking, Commercial Banking, Cross Selling, Branch Banking, Credit Analysis, Loan Origination, Deposits, Mortgage Lending, Lines Of Credit
Education
San Antonio college 2006 — 2007
Dental Assisting/Assistant, 4.0
Arizona Western College 2000 — 2002
General Studies
Acme Brick June 2014 - September 2015
Randolph Brooks Federal Credit Union January 2012 - June 2014
Premium Retail Services September 2011 - February 2012
Best Buy July 2010 - May 2011
Puppy Love Dog Grooming May 2006 - May 2011
Circuit City July 2007 - March 2009
Market Basket June 2005 - February 2006
Skills
Loans, Cross Selling, Sales, Customer Service, Banking, Credit, Commercial Banking, Consumer Lending, Branch Banking, Cash Management, Marketing, Training, Microsoft Office, Sales Management, Leadership, Retail Banking, Coaching, Credit Unions, Digital Photography, Portrait Photography, Team Building, Deposits, Financial Analysis, Microsoft Word, Budgets, Management, Retail, Team Leadership, New Business Development, Microsoft Excel, Account Management, PowerPoint, Human Resources, Strategic Planning, Public Relations, Marketing Strategy, Marketing Communications, Call Centers, Social Networking, Customer Satisfaction, Public Speaking, Social Media, Employee Training
Education
Lamar University 2007 — 2011
B.S, General Studies; Psychology
Nederland High School 2003 — 2007
Randolph Brooks Federal Credit Union September 2013 - Present
Dell Inc June 1998 - February 2013
United States Air Force July 1991 - April 1998
Skills
Troubleshooting, Computer Hardware, Testing, Electronics, Process Improvement, Software Documentation, Windows, Team Leadership, Customer Service, Manufacturing, Microsoft Office, Maintenance & Repair, Storage, Windows 7, Servers, Networking, Software Installation, Hardware, Technical Support
Education
Community College of the Air Force 1995 — 1997
Associates Degree in Applied Science, Aircraft Avionics Systems Technology
Randolph Brooks Federal Credit Union December 2005 - Present
Comal Independent School District August 2003 - November 2005
Bank of America January 1986 - May 1998
Skills
Teaching, Event Planning, Leadership, Management, Nonprofits, Strategic Planning, Project Management, Marketing Communications, Social Media Marketing, Marketing Strategy, Program Management, Marketing, Critical Thinking, Public Speaking, Training, Team Building, Leadership Development, Sales
Education
Olympic College 1991 — 1992
Jacksonville Police Department November 2010 - Present
Pacific Marine Credit Union March 2007 - November 2009
Washington Mutual September 2005 - February 2007
Randolph Brooks Federal Credit Union August 2003 - August 2005
Skills
Defense, Operational Planning, Data Analysis, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Intelligence Analysis, Investigation, Analysis, Security Operations, Policy, Training, Government, Public Speaking, Criminal Justice, Homeland Security, Criminal Investigations, Research, Supervisory Skills, Counterterrorism, Emergency Management, Military, Police, Law Enforcement
Education
American Public University System 2009 — 2010
MA, Intelligence Studies - emphasis Homeland Security
The University of Texas at San Antonio 2003 — 2005
BA, Criminal Justice
Rackspace Hosting December 2014 - Present
Rackspace, the Open Cloud Company April 2013 - December 2014
Rackspace Hosting September 2012 - March 2013
Rackspace Hosting January 2012 - September 2012
Rackspace Hosting November 2010 - January 2012
Randolph Brooks Federal Credit Union July 2009 - March 2010
Rackspace Hosting April 2007 - June 2009
South Texas Blood & Tissue Center October 2006 - March 2007
Firstmark Credit Union December 2002 - October 2006
M2 Global Technology, Ltd. March 2001 - December 2002
Skills
Network Security, Security, Firewalls, Load Balancing, Cloud Computing, Cisco Technologies, System Administration, DNS, VPN, Leadership, Risk Assessment, Security Architecture..., Troubleshooting, Networking, Information Security, Network Administration, Computer Security, Servers, Integration, Microsoft Exchange, Information Technology, Infrastructure, Disaster Recovery
Education
Our Lady of the Lake University
BS, Electronic Commerce
Amplify Credit Union March 2015 - Present
Randolph Brooks Federal Credit Union September 2014 - March 2015
BB&T November 2012 - March 2014
OmniAmerican Bank July 2010 - November 2012
BBVA Compass December 2007 - June 2011
BBVA Compass February 2003 - December 2007
Skills
New Business Development, Customer Relations, Sales Management, Business Development, Banking, Management, Sales, Team Leadership, Small Business Lending, Loans, Retail Banking, Commercial Banking, Loan Origination, Mortgage Banking, Finance, Training, Portfolio Management, Consumer Lending, Credit, Commercial Lending, Mortgage Lending, Lines Of Credit, Relationship Management, Cross Selling, Branch Management, Deposits, Insurance, Treasury Management, Residential Mortgages, Retail, Team Building, Merchant Services, Branch Banking, Core Banking, Home Equity Loans, Banking Relationships, Coaching, Home Equity Lines of..., Credit Cards, Treasury Services, Wealth Management, Private Banking, Construction Loans, Credit Risk, Small Business, Cash Management, Investments, Leadership, Customer Service, Financial Services
Education
Tarrant County College
University of North Texas
Desert Schools Federal Credit Union January 2013 - Present
Randolph Brooks Federal Credit Union August 2004 - January 2013
Skills
Process Improvement, SDLC, Consumer Lending, Vendor Management, Loans, Disaster Recovery, Banking, Data Center, Leadership, Security, Project Management, Call Center, Business Development, Team Building, SharePoint, Management, Microsoft Office, Business Analysis, Credit, Call Center Architecture, Risk Management, Customer Service, Call Centers, Operations Management, Call Center..., Program Management
Education
Golden Gate University 1995 — 2003
MBA
Golden Gate University 1993 — 1996
Master of Science (MS), Telecommunications Management
Cornell University - Johnson Graduate School of Management
Randolph Brooks Federal Credit Union May 2015 - Present
Randolph Brooks Federal Credit Union July 2013 - May 2015
Academy Sports + Outdoors September 2011 - June 2013
Academy Sports + Outdoors July 2009 - September 2011
Skills
Microsoft Office, Customer Service, Cash Register, Time Management, Goal Oriented, Leadership, Microsoft Word, Teamwork, Social Networking, Sales, PowerPoint
Education
The University of Texas at San Antonio 2012 — 2015
Bachelor of Business Administration (B.B.A.), Finance
Northwest Vista College 2009 — 2011
Associate of Arts (A.A.), General Studies
Randolph Brooks Federal Credit Union July 2015 - Present
Starbucks November 2010 - Present
Skills
Customer Service, Microsoft Office, Time Management, Microsoft Word, Microsoft Excel, Teamwork, Research, Public Speaking, Leadership, PowerPoint, Communication
Education
University of the Incarnate Word 2013 — 2015
Bachelor’s Degree, Psychology, 3.0
San Antonio College 2010 — 2013
Associate’s Degree, Psychology
San Antonio Independent School District February 2015 - Present
Texas A&M University-San Antonio August 2014 - May 2015
Brooks Academy of Science and Engineering- Estrella October 2014 - December 2014
Randolph Brooks Federal Credit Union September 2010 - December 2012
Broadway National Bank June 2008 - May 2010
Frost Bank October 2005 - October 2007
Skills
Personal Banking, Teller Operations, Opening New Accounts, Sales, Office Administration, Early Childhood..., Early Childhood..., Leadership Development, Team Leadership, Sports Coaching, Data Entry, Leadership, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Banking, Outlook, Customer Satisfaction, Microsoft Excel
Education
Texas A&M University - San Antonio 2013 — 2015
Bachelor's Degree, Sociology, Senior
San Antonio College 2003 — 2014
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
AIG December 2014 - Present
Randolph Brooks Federal Credit Union August 2011 - November 2014
Accenture August 2009 - August 2011
Skills
Network Security, Security, Information Security, CISSP, CEH, Penetration Testing, SEIM, Computer Security, Web Application Security, Web Application...
Education
Texas A&M San Antonio 2009 — 2011
MBA, Information Security
Texas A&M University 2006 — 2009
BBA, Information Systems
SAHS 1992 — 1996
High school diploma
Randolph Brooks Federal Credit Union January 2015 - April 2015
Harris Co. District Attorney's Office June 2014 - August 2014
Texas Attorney General October 2013 - June 2014
Harris Co. District Attorney's Office May 2013 - August 2013
Texas House of Representatives August 2010 - June 2011
Skills
Westlaw, Research, Public Policy, Legal Research, Legal Writing, Policy Analysis
Education
St. Mary's University 2012 — 2015
Doctor of Law (J.D.)
The University of Texas at Austin
Bachelor of Arts (B.A.), Economics
Circle of Care Pediatric Home Health Services November 2010 - Present
Randolph Brooks Federal Credit Union October 2005 - September 2007
Randolph Brooks Federal Credit Union October 2002 - October 2005
Education
Our Lady of the Lake University 2007 — 2010
Bachelor of Arts (BA), Communication disorders
NEISD October 2014 - Present
Randolph Brooks Federal Credit Union November 2013 - October 2014
The Home Depot January 2012 - November 2013
Project Rachel May 2012 - September 2012
The Wendy's Company August 2010 - November 2011
Education
The University of Texas at San Antonio
Bachelor of Arts (BA), Criminal Justice
Northern Illinois University
Prairie State College
Cantabile School of Music February 2014 - Present
Randolph Brooks Federal Credit Union May 2010 - Present
Mary Kay, Inc. November 2009 - Present
San Antonio Symphonic Band May 2013 - June 2015
BBVA Compass Investment Solutions November 2009 - May 2010
Advisors Asset Management September 2008 - August 2009
WaMu November 2007 - September 2008
San Antonio Opera 2006 - 2008
JPMorgan Chase October 2005 - November 2007
USAA Life Insurance Company April 2004 - April 2005
Skills
Investments, Series 7, Financial Planning, Mutual Funds, Annuities, Series 63, Series 65, Stocks, Bonds, Wealth Management, Customer Service, Loans, Banking, Strategic Financial..., Fixed Annuities, Credit, Financial Services, Insurance, Life Insurance, Portfolio Management, Relationship Management, Retirement Planning, Sales, Securities
Education
University of the Incarnate Word 2003 — 2007
Masters of Business Administration, International Business
St. Mary's University 1989 — 1990
Bachelor of Arts, Multinational Organization Studies, English-Communication Arts, Spanish
University of the Incarnate Word 1986 — 1988
None, Music
Theodore Roosevelt High School 1981 — 1986
Carroll Consultanting July 2014 - Present
Randolph Brooks Federal Credit Union January 2013 - June 2014
Uvalde CISD July 2006 - December 2012
Garland ISD July 2001 - July 2006
Skills
PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Training, Team Building, Coaching, Organizational..., Leadership Development, Recruiting, Employee Relations, Nonprofits
Education
Angelo State University 1989 — 1991
MS Ed, Administration
Texas Tech University 1977 — 1979
Bachelor of Science (BS), History
Clarendon College 1972 — 1976
American History (United States)
Texas Tech University School of Law August 2014 - Present
Randolph Brooks Federal Credit Union February 2014 - September 2014
Randolph Brooks Federal Credit Union September 2013 - February 2014
Randolph Brooks Federal Credit Union April 2013 - September 2013
Randolph Brooks Federal Credit Union July 2012 - April 2013
Office Depot June 2012 - January 2013
Office Depot May 2011 - April 2012
Air Force Personnel Center: PCS Office June 2010 - August 2010
Air Force Personnel Center: PCS Office June 2009 - August 2009
Skills
Finance, Banking, Analysis, Customer Satisfaction, Sales, Microsoft Office, Access, Logistic Support, Microsoft Excel, Microsoft Word, Short Sales, Video Editing, Hands-on Problem Solver, Analytic Problem Solving
Education
Texas A&M University 2008 — 2011
Bachelor of Science (B.S.), Business/Managerial Economics
Methodist Healthcare System April 2014 - Present
Time Warner Cable May 2013 - April 2014
Randolph Brooks Federal Credit Union March 2012 - May 2013
Frost Bank July 2001 - March 2012
Skills
Employee Relations, College Recruiting, Recruiting, Human Resources, Talent Management, Talent Acquisition, Coaching, Banking, New Hire Orientations, Process Improvement, Budgets, Interviews, HR Policies, Hiring, FMLA, Performance Appraisal, Job Fairs, Onboarding, Applicant Tracking..., Performance Management, Taleo, HRIS, Succession Planning, Management, Personnel Management
Education
St. Mary's University 1999 — 2003
BA, Speech Communication
St. Edward's University
Mediation Certificate
Randolph Brooks Federal Credit Union March 2015 - Present
My Fit Foods February 2015 - May 2015
Randolph Brooks Federal Credit Union November 2014 - March 2015
My Fit Foods December 2014 - February 2015
Randolph Brooks Federal Credit Union March 2014 - November 2014
Randolph Brooks Federal Credit Union April 2013 - April 2014
Randolph Brooks Federal Credit Union July 2012 - April 2013
Pluckers Wing Bar September 2011 - September 2012
Austin Telco Federal Credit Union December 2010 - January 2012
Starbucks February 2011 - September 2011
Skills
Customer Service, Financial Services, Public Speaking, Team Building, Teaching, Cashiering, Bartending, Inventory Management, Supply Ordering, Leadership, Sales, Microsoft Office, Internal Communications, Employee Relations, Credit Unions, 10 Key, Loans, Typing, Office Administration, Bookkeeping, Networking, Non-profit Volunteer, Teamwork, Consumer Lending, Deposits, Management, Banking, Highly detail oriented, Credit, Cash Management, Cross Selling, Credit Analysis, Employee Training, Branch Banking, Commercial Banking, Retail Banking, Financial Analysis, Coaching, Loan Origination, Risk Management, Microsoft Word, PowerPoint, Process Improvement
Education
Del Valle 2004 — 2008
Austin Community College
Business Administration and Management, General
Randolph Brooks Federal Credit Union March 2008 - Present
Skills
Management
Education
Capella University 2012 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General, 4.0
Randolph Brooks Federal Credit Union August 2014 - Present
Randolph Brooks Federal Credit Union March 2013 - August 2014
UC Synergetic October 2008 - November 2012
Peckham Entertainment 2004 - 2012
Charlotte Mecklenburg Schools (CMS) 2004 - 2008
City of Charlotte 2002 - 2004
City of Charlotte 2000 - 2002
U.S. Department of Commerce/Census Bureau 1999 - 2000
Skills
Employee Relations, Performance Management, Recruiting, Organizational..., Talent Management, Employee Benefits, Customer Service, Talent Acquisition, Human Resources, Microsoft Office, Leadership Development, Benefits Administration, Training, Budgets, Payroll, Management, Interviews
Education
Winthrop University 1997 — 1998
Master of Business Administration (M.B.A.), Business Administration and Management, General
Southern Wesleyan University 1989 — 1993
BS, Business Administration and Management, General
Randolph Brooks Federal Credit Union 2009 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
San Diego Miramar College
San Diego State University-California State University
Rackspace, the #1 managed cloud company September 2013 - Present
Randolph Brooks Federal Credit Union October 2012 - September 2013
Pace America June 2011 - September 2012
Volt September 2010 - June 2011
Skills
Customer Service, Troubleshooting, Call Centers, Technical Support, Training, Data Entry, Microsoft Office, Time Management, Windows 7, Coaching, Windows, Customer Satisfaction, Outlook, Microsoft Word, Microsoft Excel, Quality Assurance, Office Management, Loans, Hosted Microsoft..., POP3, IMAP, Email, Event Planning
Education
Amberton University 2013 — 2016
Master of Science, Human Relations and Business
University of the Incarnate Word 2006 — 2010
Bachelor of Fine Arts (BFA), Photography
USAA July 2015 - Present
Randolph Brooks Federal Credit Union May 2013 - September 2014
Wells Fargo January 2011 - May 2013
UBS March 2010 - January 2011
Skills
Banking, Credit, Loans, Consumer Lending, Credit Analysis, Retail Banking, Commercial Banking, Mortgage Lending, Loan Origination, Cross Selling, Financial Analysis, Cash Management, Finance, Risk Management, Financial Services, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Time Management, Sales, PowerPoint, Outlook, Training, Teamwork
Education
The University of Texas at San Antonio 2011 — 2015
Bachelor of Business Administration (BBA), Human Resources Management and Services
St Philip's College 2011 — 2013
Associate's Degree, Economics and Business Administration
Graphic Measures International September 2015 - Present
The Expo Group June 2014 - September 2015
Global Experience Specialists (GES) July 2013 - May 2014
SER Jobs for Progress National, Inc February 2013 - July 2013
SER Jobs for Progress National, Inc October 2012 - January 2013
The Freeman Company 2004 - 2012
The Freeman Company 1998 - 2004
Randolph Brooks Federal Credit Union 1996 - 1998
Kelly Services 1995 - 1996
Skills
Event Management, Social Media, Public Relations, Corporate Events, Marketing Strategy, Social Media Marketing, Project Management, New Business Development, Advertising, Online Advertising, Trade Shows, Customer Service, Marketing, Photoshop, Strategic Planning, Editing, Salesforce.com, Meeting Planning, Lead Generation, Cold Calling, Marketing Management, Recruiting, Direct Marketing, Employee Relations, Applicant Tracking..., Sourcing, Market Planning, Exhibit Design, Exhibit Preparation, Trade Show Exhibitor, Marketing Communications, Cross Selling, Sales Management, International Sales, Team Management, Workforce Management, Value Selling, Upgrades, CRM, Relationship Marketing, Training, B2B, Customer Retention, Event Planning, Sales, Budgets, Social Networking, Account Management, Leadership
Education
Michigan State University
Communication and Media Studies
Delta College
Associates, Communication, Journalism, and Related Programs
Carrollton High School
Hewlett-Packard August 2013 - Present
Dell January 2008 - August 2013
Iron Mountain March 2007 - January 2008
Dell Financial Services - CIT Australia March 2006 - February 2007
Dell Financial Services October 2003 - March 2006
Dell March 2004 - October 2004
Dell Financial Services January 2002 - October 2003
Dell Financial Services April 1999 - January 2002
A+ Federal Credit Union April 1997 - April 1999
Randolph Brooks Federal Credit Union August 1995 - April 1997
Skills
Salesforce.com, Account Management, Contract Negotiation, Customer Relations, Consultative Selling, Selling, Customer Service, Management, Cross-functional Team..., Process Improvement, Enterprise Software, Forecasting, Solution Selling, Pre-sales, Product Marketing, Sales, Business Strategy, CRM, Team Leadership, Sales Management, Partner Management, Strategy, Sales Process, Sales Operations, New Business Development, Budgets, Cold Calling, Leadership, Direct Sales, Business Process..., Strategic Planning, Channel Partners, Cloud Computing, Customer Experience, Negotiation, Pricing, Training, Sales Presentations, SaaS, Marketing Strategy, Coaching, Business Development, B2B, Key Account Management, Lead Generation, Finance, Vendor Management, Strategic Partnerships, Executive Management, Professional Services
Education
Park University 1997 — 2001
BA
Zephyr
Randolph Brooks Federal Credit Union September 2014 - Present
Randolph Brooks Federal Credit Union April 2014 - September 2014
Randolph Brooks Federal Credit Union June 2013 - April 2014
Amplify 2012 - 2013
Amplify 2008 - 2012
Amplify 2008 - 2008
Amplify 2007 - 2008
Greater TEXAS Federal Credit Union 2005 - 2006
Greater TEXAS Federal Credit Union 2002 - 2005
Greater TEXAS Federal Credit Union 2001 - 2002
Skills
Coaching, Loans, Customer Service, Credit Unions, Training, Call Centers, Account Management, Sales Management, Credit, Business Development, Mortgage Lending, Sales, Financial Services, Retail, Employee Training, Banking, Consumer Lending, Small Business Lending, Process Improvement, Leadership
Education
Texas A&M University
Randolph Brooks Federal Credit Union April 2008 - October 2014
Dell March 2005 - May 2006
New York Life Long Term Care April 2001 - February 2005
Concordia University - Austin, TX February 1998 - April 2001
Skills
New Business Development, Resource Development, Cold Calling, Building Relationships, Highly detail oriented, Sales, Sales Management, Follow Through, Strategic Communications, Customer Retention, Membership Development, Volunteer Recruiting, Volunteer Training, Volunteer Management, Hospitality, Fundraising, Program Management, Banking, Strategic Planning, Credit, Leadership, Loans, Consumer Lending, Public Speaking, Business Development, Coaching, Customer Service, Management, Marketing
Education
Concordia University-St. Paul 1990 — 1993
BA, Education, Religion
Westerville Area Chamber of Commerce June 2015 - Present
Sacks Communications, Inc. January 2012 - May 2015
Brooklyn Cooperative Federal Credit Union August 2009 - January 2012
Randolph Brooks Federal Credit Union July 2007 - August 2009
Premier Bancorp June 2006 - July 2007
Hyatt Hotels Corporation 2003 - 2006
Skills
Non-profits, Management, Marketing Strategy, Public Speaking, Strategic Planning, Budget, Event Planning, Customer Service, Event Management, Collaboration, Nonprofits, Budgets, Corporate Communications, New Business Development, Time Management, Social Media Marketing, Fundraising, Marketing Communications, Public Relations, Social Media, Press Releases, Community Development, Online Marketing, Strategic Communications, Leadership, Social Networking, Spanish, Program Management, Project Management, Editing, Advertising, Business Development, Leadership Development, Community Outreach, Strategy, Team Building
Education
Sierra Nevada College
Bachelors, Management
Randolph Brooks Federal Credit Union May 2004 - Present
Crossroads Vision Care- J. Scott Blase, O.D. September 1994 - May 2004
Riedels Furniture May 1993 - September 1994
Skills
Ability to work in high..., Comprehensive..., Fast learner with high..., Creative and willing to..., Strongly self-motivated, Ability to adapt quickly, Self assured, assertive..., Course Completion-..., Notary Public expires...
Education
Wayland Baptist University 2002 — 2004
Bachelor of Science (B.S.), Occupational Education
San Antonio College 1996 — 2003
Associate's degree, Accounting and Finance
Banker's Toolbox October 2013 - December 2014
Randolph Brooks Federal Credit Union July 2012 - October 2013
Capital One Bank November 2010 - June 2012
Washington Mutual September 2007 - October 2010
Washington Mutual March 2007 - September 2007
Government Employees Federal Credit Union July 2005 - March 2007
Washington Mutual June 2004 - June 2005
Skills
Operations Management, Process Improvement, Management, Career Development, Operational Excellence, Cross Selling, Customer Service, Customer Satisfaction, Banking, Compliance, Organizational..., CRM, Finance, Loans, Team Building, Training, Retail Banking
Education
Brigham Young University
Los Alamos High School
High School Diploma
Randolph Brooks Federal Credit Union August 2014 - Present
Anthem Bank & Trust August 2013 - March 2014
Fara Coffee, LLC December 2012 - July 2013
Austin Telco FCU February 2012 - October 2012
National Credit Union Administration 2009 - February 2012
Capital One Bank May 2006 - October 2009
First State Bank Central Texas April 2004 - April 2006
Compass Bank 1999 - 2004
Skills
Real Estate, Loans, Commercial Banking, Treasury Management, Banking, Financial Analysis, Credit, Small Business Lending, Credit Analysis, Commercial Mortgages, Lines Of Credit, Finance, Commercial Lending, Commercial Real Estate, Investments, Wealth Management, Investment Properties, Valuation, Asset Management, Portfolio Management, Consumer Lending, Strategic Financial..., Mortgage Lending, Loan Origination, Short Sales, Financial Planning
Education
The University of Texas at Austin 1980 — 1987
BBA, Finance
Southern Methodist University 1999 — 2001
Masters in Banking, Commercial Banking
Anderson High School 1976 — 1980
Graduated May 1980
Randolph Brooks Federal Credit Union August 2014 - Present
A to Z Estate Sales of North Texas February 2014 - August 2014
Target December 2013 - August 2014
Boyd’s Imaging Products January 2013 - February 2014
Target February 2011 - November 2013
Business Banking Service Group October 2011 - March 2012
MEI Technologies, Inc. June 2006 - September 2006
MEI Technologies, Inc. July 1999 - September 2005
Skills
ArcMap, ArcScene, Microsoft Word, Microsoft Excel, Microsoft PowerPower, Typing, Adobe Creative Suite
Education
California State Polytechnic University-Pomona 2005 — 2010
Bachelor of Science (BS), Urban and Regional Planning
West Valley College 2004 — 2008
Associate of Arts (AA), Business/Commerce, General
Randolph Brooks Federal Credit Union September 2013 - Present
U.S. Immigration and Customs Enforcement (ICE) June 2013 - August 2013
Security Service Federal Credit Union August 2010 - August 2013
Leukemia & Lymphoma Society January 2013 - May 2013
Kroger June 2008 - July 2010
Skills
Fundraising, Community Outreach, Nonprofits, Event Planning, Public Speaking, Customer Service, Volunteer Management, Microsoft Office, PowerPoint, Microsoft Excel, Outlook, Microsoft Word, Event Management, Social Media, Public Relations, Banking, Cashiering, Telephone Skills, Call Centers, Time Management, Sales
Education
The University of Texas at San Antonio 2010 — 2013
Bachelor of Arts(BA), Major: Criminal Justice, Minor: Nonprofit Management, 3.21
Mott Community College 2008 — 2010
Associate's of Applied Science, Associates of Arts, Criminal Justice
Design Consultant June 2014 - Present
Jauregui Architect Builder Interiors January 2015 - May 2015
N/A August 2012 - May 2015
Coldwell Banker United December 2011 - February 2012
ERA Colonial January 2007 - October 2011
Randolph Brooks Federal Credit Union 2004 - 2005
Skills
Referrals, First Time Home Buyers, Investors, Real Estate, Foreclosures, Sellers, Selling, Relocation, New Home Sales, Buyer Representation, Sales, Residential Homes, Buyers
Education
Lone Star College System 2012 — 2015
Associate of Arts and Sciences (AAS), Interior Design
Champion School of Real Estate/ Tomball College 2007 — 2007
Realtor, Real Estate
The University of Texas at San Antonio
Business
Sandstorm Custom Rifle Slings September 2011 - Present
Randolph Brooks Federal Credit Union September 2011 - April 2015
Exchange Bank December 2009 - July 2011
Exchange Bank May 2008 - December 2009
Exchange Bank May 2005 - May 2008
Skills
Management, Loans, Customer Service
Education
Sonoma State University 2005 — 2008
Bachelors Degree, Accounting and Finance
Healdsburg High 2000 — 2004
Texas Health Resources June 2015 - Present
Texas Health Resources - Real Estate Operations March 2013 - Present
RB Financial, LLC a subsidiary of Randolph Brooks Federal Credit Union September 2012 - March 2013
Randolph Brooks Federal Credit Union December 2009 - August 2012
Randolph Brooks Federal Credit Union March 2008 - December 2009
Hilco Federal Credit Union October 1996 - March 2008
Rauscher Pierce Refsnes Investments February 1995 - October 1996
Union Pacific Resources September 1993 - May 1994
Union Pacific Resources 1985 - September 1993
Union Pacific Resources May 1981 - 1985
Skills
Customer Service, Investment Banking, Credit Unions, Credit Analysis, Consumer Lending, Leadership Development, Compliance, Account Reconciliation, Spreadsheets, Financial Forecasting, Operations Management, Personnel Supervision, Financial Accounting, Market Risk, Oral & Written..., Loans, Financial Analysis, Risk Management, Strategic Financial..., Loan Origination, Sales
Education
Capella University 2010 — 2013
Business Administration
Texas Real Estate Educators, Inc. 2005 — 2005
Real Estate, Appraisal, Mortgage Brokering, Certificate of Completion Awarded
Tarrant County College 1989 — 1992
Associate in Arts, Business
Tarrant County College 1975 — 1981
Associates in Applied Science, Office Operations
Randolph Brooks Federal Credit Union June 2014 - Present
IBC Bank October 2012 - June 2014
General Motors July 2012 - October 2012
Executive Security Systems, Inc. August 2011 - May 2012
Office of the Governor, State of Texas September 2010 - November 2010
Cinemark April 2001 - October 2010
Skills
Time Management, Management, Data Entry, Customer Service, Customer Satisfaction, Sales, Microsoft Excel, Accounts Payable, Telephone Skills, Accounting, Loans, Photoshop, Customer Retention, Auditing, Research, Internal Audit, Filing, Cross Selling, Film, Meridian, Siebel, Ceridian Payroll System, Oracle Database, PeopleSoft, Access, Microsoft Office, Contract Negotiation, Client Presentation, New Business Development
Education
Austin Community College 2003 — 2011
Communications, Radio-Television-Film
Muy! Companies April 2015 - Present
Wells Fargo Bank May 2006 - April 2015
Randolph Brooks Federal Credit Union May 2003 - January 2006
Security Service Federal Credit Union May 1997 - April 2003
Skills
Leadership, PowerPoint, Process Improvement, Microsoft Office, Microsoft Word, Customer Service, Risk Management, Microsoft Excel, Accounting, Budgets, Data Analysis, Financial Reporting, Strategic Planning, Team Building, Business Strategy, Public Speaking, Analysis, Coaching, Banking, Management, Sales, Credit
Education
University of the Incarnate Word 2005 — 2007
Bachelors of Administration, Human Resources
Mount Mercy College 1993 — 1995
Business Administration and Management, General
Robert E Lee High School 1989 — 1993
High School, General Studies
Randolph Brooks Federal Credit Union May 2010 - Present
USAA July 2007 - April 2010
Education
California State University-Sacramento 1974 — 1978
Data Foundry March 2012 - Present
Golden Frog March 2012 - Present
Giganews March 2012 - Present
360training June 2011 - March 2012
Randolph Brooks Federal Credit Union October 2009 - June 2011
DMX, Inc. May 2009 - October 2009
Guaranty Bank October 2006 - December 2008
Guaranty Bank October 2005 - October 2006
Skills
Policy, Onboarding, Benefits Administration, Compensation, Employment Law
Education
St. Edward's University 2005 — 2007
M.A., Human Services/Human Resources
Miami University 2000 — 2004
B.A., Psychology w/ HR minor
Randolph Brooks Federal Credit Union January 2015 - Present
Zachry Industrial, Inc. June 2012 - January 2015
Aflac April 2008 - June 2012
Skills
Benefits Administration, Human Resources, Employee Relations, New Hire Orientations, Employee Benefits, FMLA, Workforce Planning, Awesomeness, Sales, Recruiting, Health Insurance, Microsoft Excel, Contract Management, Disability Insurance, Contract Negotiation, Account Management, Training, Customer Service, Talent Acquisition, Outlook, Life Insurance, Project Planning, Supervisory Skills, Leadership
Education
University of the Incarnate Word 2015 — 2017
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Texas A&M University - San Antonio 2014 — 2015
Business Administration and Management, General, 3.97
St Philip's College 2004 — 2007
Associate's Degree, Business Administration, 3.97
St Philip's College 2004 — 2007
Associate's Degree, Economics, 3.97
Randolph Brooks Federal Credit Union February 2015 - Present
Mount Olive Recreation Department June 2013 - Present
Advantage Business Media February 2013 - December 2014
EverBank April 2011 - January 2013
EverBank January 2006 - March 2011
Cendant August 2005 - December 2005
Chubb & Son February 2005 - August 2005
Verizon Wireless August 2000 - January 2005
Verizon Wireless August 2000 - January 2005
Affinity Federal Credit Union January 1998 - July 2000
Skills
Banking, Finance, Account Management, Credit, Customer Satisfaction, Negotiation, Management, Customer Service, Sales, Customer Retention, Outlook, Training, Portfolio Management, Accounts Receivable, Account Reconciliation, Call Centers, Asset Management, Vendor Management, Microsoft Word, Customer Relations, Problem Solving, Customer Experience, Telecommunications, Insurance, Coaching, Analysis, Loans, Process Improvement, Financial Services, Relationship Management, Financial Analysis, Call Center, Cash Management, Leadership, Risk Management, Communication Skills, Great Organizer, Word, Accounting, Cash application, Cash adjustment
Education
Mount Olive High School 1990 — 1994
County College of Morris
A.A.S., Business Administration and Management, General
Randolph Brooks Federal Credit Union July 2015 - Present
Wells Fargo Home Mortgage January 2015 - July 2015
AT&T December 2013 - March 2015
KOW Music San Antonio May 2004 - March 2015
Wells Fargo Home Mortgage August 2012 - November 2013
Rent-A-Center June 2011 - August 2012
Santikos Theatres 1997 - 2007
Washington Mutual February 2003 - June 2004
Skills
Loans, Customer Service, Loan Processing, Operations Management, Team Management, Mortgage Processing, General Management, Supervisory Management, Cash Management, Training Delivery, Employee Training, Training, Property & Casualty..., Time Management, Sales, Data Entry, Account Management, Loan Servicing, Coaching, Management, Mortgage Lending, FHA
Education
San Antonio College
Communication and Media Studies
The University of Texas at San Antonio
Business Administration and Management, General
Valero Energy Corporation June 2015 - Present
Valero Energy Corporation January 2015 - June 2015
Valero Energy Corporation July 2013 - January 2015
PETCO Animal Supplies, Inc. November 2011 - July 2013
Randolph Brooks Federal Credit Union October 2010 - November 2011
First Mark Credit Union September 2009 - April 2010
Skills
Account Reconciliation, Accounting, Fixed Assets, Journal Entries, Data Entry, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Outlook, Invoicing, Financial Reporting, QuickBooks, Financial Analysis, Accounts Receivable, PeopleSoft, Payroll, General Ledger, Auditing, Analysis, Accounts Payable, Financial Accounting, Bank Reconciliation, Accruals, Sarbanes-Oxley Act, Financial Statements, GAAP, Variance Analysis
Education
Our Lady of the Lake University 2012 — 2013
Master of Science (M.S.), Accounting
St. Mary's University 2005 — 2009
Bachelor of Business Administration (BBA), Finance, General
Randolph Brooks Federal Credit Union June 1997 - Present
Walmart 1994 - 1997
Skills
Customer Service, Sales, Account Reconciliation, Accounting, Accounts Payable, Data Entry, Outlook, Loans, Deposits, Retail, PowerPoint, Microsoft Word, Teamwork, Credit, Finance, Coaching, Time Management, 10 Key, Telephone Skills, Cash Management
Education
Northwest Vista College 2009 — 2012
Associate of Arts and Sciences (AAS), Elementary Education and Teaching
Randolph Brooks Federal Credit Union May 2014 - Present
American Crew August 2010 - Present
DHI Mortgage April 2013 - April 2014
OneWest Bank August 2008 - August 2012
Skills
Mortgage Servicing, Loss Mitigation, Mortgage Banking, Loans, Banking, Mortgage Lending, Loan Servicing, Credit, Consumer Lending, Commercial Banking, Underwriting, Call Center, Risk Management, Retail Banking, Financial Analysis, Process Improvement, Vendor Management, Portfolio Management, Customer Service, Fraud, Financial Services, Finance, Customer Experience, Customer Retention, Fashion Shows, Coaching, Negotiation, Runway, Employee Training, Hiring, Team Leadership, Loan Origination, Training, Team Building, FHA, Residential Mortgages, Marketing, Short Sales, Interviews, Microsoft Office, Call Centers, Leadership
Education
South University 2015 — 2018
Bachelor's degree, Information Technology
Lamar University 2005 — 2006
Computer Science
Randolph Brooks Federal Credit Union October 2012 - Present
United Heritage Credit UnionAustin July 2010 - Present
United Heritage Credit Union June 2010 - Present
Island Time Karaoke January 2007 - April 2010
Skills
Pay Close Attention to..., Adapting New Procedures, Great communications..., Creative Direction, Organization, Motivated self-starter, Teamwork
Education
Bellevue University
Bachelors of Marketing Management
Model Mayhem November 2012 - Present
Life Time Fitness June 2012 - 2013
Nordstrom April 2011 - June 2012
Randolph Brooks Federal Credit Union April 2009 - April 2011
The Four Seasons November 2010 - January 2011
Dell August 2008 - April 2009
Fonda San Miguel June 2006 - September 2008
Skills
Modeling, Retail Management, Restaurant Management, Real Estate, Inside Sales, Direct Sales, Sales Support, Customer Service, Sales Operations, Store Management, Events, Gala Dinners, Cocktail Parties, Sales, Microsoft Office, Coaching, Team Building, Event Planning, Management, Sales Management, Social Networking, Loans, Leadership Development, Strategic Planning, Social Media Marketing, Customer Satisfaction, Microsoft Word, Time Management, New Business Development, Training, Hospitality, Leadership, Retail, Inventory Management, Marketing Communications, Employee Training, Retail Sales, Credit, Merchandising, Hiring, Weddings, Banking, Customer Experience, Telephone Skills, Budgets, Marketing, Teamwork, Customer Retention, Event Management, Recruiting
Education
Real Estate School 2011 — 2011
N/A, Real Estate License
Austin Community College 2007 — 2008
University Degree is not yet completed, Psychology/General Studies
Stephen F. Austin State University 2000 — 2002
N/A, Psychology & General Studies
Randolph Brooks Federal Credit Union June 2003 - Present
Skills
Credit Unions, Banking, Credit, Loans, Employee Relations, Customer Service, Process Improvement
Education
Our Lady of the Lake University 2000 — 2008
MBA, Management
Randolph Brooks Federal Credit Union July 2013 - Present
Randolph-Brooks Federal Credit Union February 2012 - July 2013
Randolph Brooks Federal Credit Union January 2011 - February 2012
Randolph Brooks Federal Credit Union August 2009 - January 2011
Time Warner Cable September 2008 - August 2009
Time Warner Cable January 2008 - September 2008
Time Warner Cable 2005 - 2007
Skills
Social Media, Internal Communications, Writing, Crisis Communications, Event Planning, Public Speaking, Marketing, Marketing Communications, Copywriting, Media Relations, Newsletters, Corporate Communications, Annual Reports, Issues Managment, Legislative Affairs, Facebook, Blogging, Training, Event Management, Strategic Planning, Integrated Marketing, Leadership, Management, Public Relations, New Media, Customer Service, Social Networking, Copy Editing, Editing, Publications, Community Outreach
Education
Baylor University 2002 — 2005
B.A., Journalism/Public Relations
Marist College 2008 — 2008
Randolph Brooks Federal Credit Union July 2013 - Present
Bank of America 2010 - 2013
Henry Middle School May 2007 - October 2009
Skills
Customer Service, Microsoft Office, Microsoft Word, Public Speaking, Strategic Planning, Teaching, Editing, Training, Sales, Customer Satisfaction, PowerPoint, Leadership
Education
Angelo State University
Guidance Counselor, Counselor Education/School Counseling and Guidance Services
The University of Texas at Austin 2005 — 2007
Secondary Teaching Certification, Secondary Education and Teaching
Southwestern University 2001 — 2003
Bachelor of Arts (B.A.), English Language and Literature, General
Randolph Brooks Federal Credit Union January 2015 - Present
Texas Heartland Mortgage June 2014 - January 2015
Accenture June 2013 - May 2014
Real Estate Mortgage Network - REMN September 2012 - June 2013
Freedom Mortgage December 2011 - August 2012
Professional Tax Preparation January 2011 - June 2012
JK HARRIS AND COMPANY May 2010 - September 2011
FRANKLIN AMERICAN MORTGAGE June 2005 - June 2010
ALAMO WINDOW CLEANING January 2003 - June 2005
EXECUTIVE MORTGAGE/TRICO MORTGAGE January 1998 - January 2002
Skills
Competitive Analysis, Change Management, Project Management, Resourceful..., Exceptional..., Team Development, dynamic, Forward Thinking, innovative
Education
Sonoma State University 1987 — 1989
Masters of Arts, Counseling
California State University-Chico 1979 — 1983
Bachelor of Arts, Psychology and English
University College Advising Center and Pace June 2013 - Present
Staples May 2011 - October 2011
Randolph Brooks Federal Credit Union August 2009 - May 2010
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Outlook, English, Customer Service, Windows, Research, Photoshop, Public Speaking, Teaching, HTML, Budgets, Strategic Planning, Editing, Negotiation, Teamwork, C++, C, Social Media, Event Planning
Education
Texas State University - San Marcos 2011 — 2014
Bachelor's, Finance [Bachelor Degree], 2.88
Hampton University 2010 — 2011
Randolph Brooks Federal Credit Union January 2015 - Present
American Basketball Association May 2014 - Present
United Basketball League November 2012 - May 2014
HEB 2012 - 2013
Education
Concordia University Texas 2008 — 2012
Bachelor's degree, Kinesiology and Exercise Science
Austin Community College 2010 — 2011
Richland College 2007 — 2008
Kinesiology and Exercise Science
Collin County Community College 2006 — 2007
Kinesiology and Exercise Science
Leander High School 2002 — 2006
No Limit Agency March 2015 - Present
Randolph Brooks Federal Credit Union September 2013 - March 2015
Luckie & Company November 2011 - September 2013
Ant Hill Communications June 2011 - November 2011
No Limit Media Consulting October 2009 - June 2011
Northside Hospital 2008 - 2008
Skills
Social Media Marketing, Public Relations, Brand Development, Facebook, Social Media, Marketing, Creative Direction, Event Planning, Strategy, Content Development, Business Development, Management, Storytelling, Press Releases, Media Relations, Marketing Communications, Integrated Marketing, Advertising, Marketing Strategy, Account Management, Strategic Communications
Education
Auburn University 2004 — 2008
Public Relations, Public Relations
Randolph Brooks Federal Credit Union September 2014 - Present
Life Line Wellness 2009 - Present
Merle Norman Cosmetics August 2014 - September 2014
Lowe's Home Improvement February 2014 - July 2014
Maximized Living June 2012 - February 2014
Good Stuff October 2012 - June 2013
Skills
Microsoft Office, Customer Service, Managerial, Aromatherapy, Herbal Remedies, Holostic Medicine,..., Wellness, Holistic Health, Leadership Development, Coaching, Chiropractic
Education
Allied Real Estate University
Real estate, Real Estate
American College of Healthcare Sciences 2011 — 2015
Bachelor of Science Holostic Medicine, Herbal/Holostic Studies
Colorado Christian University 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Organizational Leadership/Human Resources
Model High School 1980 — 1984
General Studies
Randolph Brooks Federal Credit Union 2014 - Present
Randolph Brooks Federal Credit Union July 2012 - July 2013
IBC Bank August 2011 - July 2012
Skills
Retail Banking, Mortgage Lending, Loans, Credit Unions, Financial Services, Loan Origination, Cross Selling, Commercial Banking, Banking, Credit, Credit Analysis, Consumer Lending, Branch Banking, Deposits, Client Services, Commercial Lending, Continuous Improvement, Customer Acquisition, Contract Negotiation, Customer Relations, Customer Retention, Customer Satisfaction, Office Management, Public Relations, Quality Assurance, Quality Control, Scheduling, Training
Education
Austin Community College 2011 — 2013
Levelland High School 2007 — 2011
Texas State University August 2015 - Present
Fort Ticonderoga June 2015 - August 2015
Texas State University August 2014 - May 2015
Texas State University August 2013 - July 2014
Randolph Brooks Federal Credit Union November 2008 - January 2014
Skills
Leadership, Time Management, Training, Management, Customer Service, Analysis, Teamwork, Research, Banking, Data Analysis, French, Microsoft Word, Public Speaking, PowerPoint, Microsoft Office, Editing, Microsoft Excel, Event Planning, Strategy, Sales, Negotiation, Outlook, Marketing, Fundraising, Social Media, Public Relations, Coaching, Team Building, French Language, Event Management, Marketing Communications, Teaching, Nonprofits, Team Leadership, Budgets, Data Entry, Strategic Planning, Oral History, Public History, Archival Research
Education
Texas State Univeristy 2012 — 2016
Master of Arts (M.A.), Public History, 3.75 GPA
Texas State University-San Marcos 2007 — 2011
Bachelor of Arts (B.A.), History & Political Science, 3.04 GPA
San Jose State University 2004 — 2008
Political Science
Blue Box, an IBM Company 2013 - Present
Randolph Brooks Federal Credit Union May 2012 - September 2013
Rackspace Hosting January 2007 - February 2012
VyStar Credit Union November 2005 - January 2007
VyStar Credit Union August 2003 - November 2005
AOL LLC January 1998 - February 2002
Skills
RedHat, Apache, DNS, Linux, Postfix, Shell Scripting, RHCE, MySQL, Perl, Sendmail, High Availability, Load Balancing, NFS, SQL, CentOS, Spamassassin, Plesk, Performance Tuning, Bind, SSL, SSL Certificates, SAN, RedHat Cluster Suite, OpenStack, OpenVZ, MySQL Cluster, SQL Replication, PCI compliance, Security, SNMP, RAID, Firewalls, MTA, NAS, DAS, ITIL Certified, System Administration, Disaster Recovery
Education
San Antonio College 2009 — 2011
AA, Computer Networking Administration - Server Administration
Florida Community College of Jacksonville 2006 — 2007
Computer Science
St. Johns River Community College 2003 — 2004
Computer Science
VMware October 2014 - Present
Accenture April 2013 - September 2014
Randolph Brooks Federal Credit Union September 2012 - April 2013
Randolph Brooks Federal Credit Union January 2011 - September 2012
Wells Fargo 2010 - January 2011
Skills
Solution Selling, Sales, Customer Service, MS Project, Microsoft Excel, Microsoft Word, Ad Hoc Reporting, Reporting & Analysis, WordPress, Customer Satisfaction, Team Building, Training, Salesforce.com, Business Development
Education
Liberty University 2011 — 2013
Bachelor of Business Administration (BBA), International Business
San Antonio College 2008 — 2011
Corporation Service Company June 2015 - Present
Randolph Brooks Federal Credit Union April 2013 - May 2015
Skills
Banking, Time Management, Customer Service, Consumer Lending, Credit Analysis, Loan Origination, Loans, Mortgage Lending, Retail Banking, Credit, Leadership, Financial Services, Finance, Team Building, Financial Analysis, Loan Servicing, Quality Assurance, Microsoft Word, Financial Planning, Research, Troubleshooting, PowerPoint, Organizational..., Budgets, Appointment Scheduling, Outlook, Cross Selling, Training, Underwriting, Windows
Education
Austin Community College 2014 — 2016
Associate's Degree, Business Administration and Management, General
Utah Valley University 2010 — 2012
Interactive Exposure LLC May 2015 - Present
Self-employed May 2015 - Present
Randolph Brooks Federal Credit Union 2014 - 2015
The Lakes at Castle Hills 2013 - 2014
Indian Creek Golf Club 2012 - 2013
Professional Golfer 2008 - 2012
Skills
Web Development, Web Design, E-commerce, HTML, CSS, C++, Java, JavaScript, UI/UX, Customer Service, Sales, Team Building, Software Engineering, Public Speaking
Education
Collin County Community College 2014 — 2016
Associate’s Degree, Computer Science
Department of Air Force October 2014 - Present
Randolph Brooks Federal Credit Union April 2014 - October 2014
Crane Aerospace & Electronics January 2011 - December 2013
BB&T July 2007 - September 2010
Skills
Applicant Tracking..., Human Resources, New Hire Orientations, Onboarding, Employee Relations, PeopleSoft, Employee Engagement, FMLA, Taleo, HR Policies, HRIS, Benefits Administration, Workers Compensation, Employee Benefits, Customer Service, Employee Training, Performance Management
Education
University of Phoenix 2008 — 2010
Master of Business Administration (M.B.A.), Business Administration
Florida State University 2005 — 2007
Bachelor of Science (B.S.), Business Administration
Gulf Coast Community College 2001 — 2005
Associate of Arts (A.A.), Business Administration
Randolph Brooks Federal Credit Union February 2015 - June 2015
Broadway Bank June 2014 - February 2015
Broadway Bank January 2013 - June 2014
Pacific Marine Credit Union January 2009 - September 2010
Washington Mututal Bank, FA July 2006 - November 2008
North Island Credit Union September 2003 - February 2005
Hawthorne Savings & Loan June 2002 - August 2003
Skills
Banking, Consumer Lending, Retail Banking, Financial Services, Loans, Commercial Banking, Cross Selling, Small Business Lending, Business Development, Treasury Management, Team Building, Operations Management, Coaching, Personnel Management, Branch Management, Performance Management, Cash Management, Home Equity Loans, Branch Banking, Management, Risk Management, Leadership Development, Strategic Planning, New Business Development, Marketing, Networking, Mentoring, Recruiting
Education
Texas State University 2014 — 2015
Bachelor’s Degree, BAAS, Management & Leadership, 3.7 GPA
Palomar College 1999 — 2007
Associate’s Degree, Double Major: Social and Behavioral Sciences & Liberal Arts and Sciences, 3.5 GPA
US Department of Veterans Affairs May 2014 - Present
Randolph Brooks Federal Credit Union October 2011 - June 2012
US Army June 1983 - September 2011
Skills
Military Training, Military Experience, Army, Force Protection, Security Clearance, Training, Military Operations, Customer Service, Microsoft Office, Command, Operational Planning, Government, Team Building, Finance, PowerPoint, DoD, Accounting, Defense, Management, Leadership Development, National Security, Healthcare, Marketing, Microsoft Word, Sales, Program Management
Education
Kaplan College-San Antonio 2014 — 2014
Certificate, Medical/Clinical Assistant, 3.43
Kaplan College-San Antonio 2013 — 2014
Associate of Arts and Sciences (AAS), Medical Office Specialist
Vincennes University 2000 — 2000
Associate of Arts and Sciences (AAS), General Studies
CYP
Mcallen
Randolph Brooks Federal Credit Union September 2013 - Present
Enterprise Rent-A-Car 2010 - 2013
Skills
Customer Service, Communication Skills, Account Management, Sales, Customer Retention, Time Management, Customer Satisfaction, Microsoft Excel, Microsoft Office, Outlook, Leadership, Team Leadership, Call Centers, Teamwork, Writing
Education
Athens State University 2009 — 2013
English
University of Alabama in Huntsville
Randolph Brooks Federal Credit Union September 2014 - Present
Randolph Brooks Federal Credit Union October 2013 - September 2014
Randolph Brooks Federal Credit Union May 2012 - October 2013
Randolph Brooks Federal Credit Union June 2009 - May 2012
United States Air Force May 2003 - May 2009
Skills
Banking, Customer Service, Leadership, Credit, Financial Analysis, Risk Management, Sales, Training, Team Building, Finance, Logistics Management, Workplace Safety, Laboratory Safety, Fleet Management, Project Management, Sales Management, Sales Operations, Credit Analysis, Loans, Consumer Lending, Management, Budgets, Microsoft Office, Cross Selling, Coaching, Process Improvement, Credit Unions
Education
Texas State University
Master of Business Administration (MBA) Candidate, Business Administration, Management and Operations
Wayland Baptist University 2004 — 2008
Bachelor of Science Occupational Education, Electrical, Electronic and Communications Engineering Technology/Technician
Austin Community College 2009 — 2011
Teaching Certification, Mathematics and Science 4-8 Grade
Community College of the Air Force 2003 — 2005
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
U.S. NAVY November 2010 - Present
Strike Fighter Wing Pacific Detachment November 2010 - May 2012
USS George Washington CVN 73 April 2008 - July 2010
Whidbey Island Bank August 2006 - March 2007
Randolph Brooks Federal Credit Union March 2004 - August 2004
Campus Christian Community at Texas State-San Marcos August 2003 - May 2004
Skills
Active Learning, Listener, Writing, Microsoft Word, PowerPoint, Critical Thinking, Leadership, Volunteering, Public Speaking, Reading, Service Orientation, Customer Oriented, Customer Service, Social Skills, Social Networking, Microsoft Office, Judgment, Time Management, Coordination, Cooking, Referrals, Reading Comprehension, Teamwork, Team Leadership, Adaptability, Schedules, Multi Tasking, Accounting, Budget, Finance, Social Perceptiveness, Problem Solving, Promotions, Computer Proficiency, Clerical Skills, Administrative..., Volunteer Management, Children, Military Liaison
Education
Everest University-Pompano Beach 2005 — 2009
Bachelor of Science (B.S.), Criminal Justice
Texas State University-San Marcos 2002 — 2003
Mass Communication/Media Studies
The University of Texas at San Antonio 2001 — 2002
General Studies
Heritage Cooperative September 2007 - Present
Coventry Health Care 1997 - 2006
Randolph Brooks Federal Credit Union 1983 - 1997
Skills
Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, Teamwork, Account Reconciliation, Social Media, Sales, Event Planning, General Ledger, Financial Statements
Education
Apollo Career Center 1978 — 1980
diploma
ada high school 1976 — 1980
diploma
Randolph Brooks Federal Credit Union June 2006 - August 2010
Freedom Debt June 2006 - July 2007
Our Lady of the Lake University September 2005 - April 2006
Skills
Data Analysis, Research, Sales, Entrepreneurship, Customer Service, Team Building, Financial Analysis, Higher Education, Loans
Education
Our Lady of the Lake University 2002 — 2004
APS February 2015 - Present
Automatic Data Processing October 2012 - February 2015
Randolph Brooks Federal Credit Union May 2009 - October 2012
Citi May 2008 - May 2009
Citi August 2006 - April 2007
U.S. House of Representatives June 2005 - July 2006
StudentCity.com August 2005 - May 2006
Skills
Credit, Banking, Sales, Customer Service, Financial Analysis, Loans, Relationship Management, Finance, Investments, Risk Management, Strategic Financial..., Real Estate, Analysis, Leadership, Time Management, Business Development, Strategic Planning, Management, Salesforce.com, Insurance, Account Management, Marketing, New Business Development, Budgets, Team Building, Process Improvement, Sales Management, Training, Financial Modeling, Business Analysis, Microsoft Excel
Education
St. Edward's University 2011 — 2013
Master of Business Administration (MBA)
The University of Texas at Austin 2002 — 2006
Bachelor of Arts (BA)
Universidad de Granada 2005 — 2005
Spanish Language and Literature
Midmark Corporation November 2008 - Present
Eastman Kodak June 2006 - November 2008
Kodak Versamark January 2004 - June 2006
Scitex Digital Printing August 2002 - January 2004
NCR June 1999 - July 2002
Randolph Brooks Federal Credit Union February 1994 - May 1997
Skills
Oracle E-Business Suite, Oracle Applications, Oracle, PL/SQL, SQL, ERP, Integration, Process Improvement, Business Process, Oracle HR, Order Management, Testing, Oracle Reports, Databases, Supply Chain, Business Analysis, Business Intelligence, Business Process..., Business Requirements, Cross-functional Team..., Data Warehousing, EDI, Order to Cash, Requirements Analysis, SDLC, Software Development, Software Documentation, Solution Architecture, Systems Analysis, Training, Visio
Education
Ohio University 1997 — 1999
BA, MIS
Key Realty May 2015 - Present
Randolph Brooks Federal Credit Union 2005 - March 2015
Avance 2004 - 2005
SAISD October 1996 - June 2000
Skills
Real Estate, Cross Selling, Customer Service, Public Relations, Community Outreach, Financial Education, Public Speaking, Management, Networking, Spanish, Project Management, Events Coordination, Consumer Lending, Teaching, Ethics, Teamwork, Presentations, Sales, Team Building, Nonprofits, Commercial Banking, Cash Management, Banking, Deposits, Credit, Classroom Management, Branch Banking, Loans, Adult Education
Education
St. Mary's University 1990 — 1993
Bachelor of Arts, Education
Randolph Brooks Federal Credit Union March 2014 - Present
Skills
Financial Analysis, Investments, Portfolio Management, Banking, Financial Modeling, Commercial Banking, Credit, Credit Analysis, Loans, Retail Banking, Cash Management, Consumer Lending, Loan Origination, Mortgage Lending, Treasury Management, Microsoft Office, Game Theory, PowerPoint, Customer Service, Management, Microsoft Word
Education
Coastal Carolina University 2011 — 2013
Bachelor of Arts (BA), Economics
SACU San Antonio Federal Credit Union January 2015 - Present
San Antonio Federal Credit Union 2013 - Present
US Courts 2008 - 2013
Randolph-Brooks Federal Credit Union 2004 - 2008
San Antonio Federal Credit Union 2002 - 2004
San Antonio Federal Credit Union 2000 - 2002
San Antonio Federal Credit Union 1998 - 2000
Warren Federal Credit Union 1996 - 1998
Twin County Credit Union 1994 - 1996
Skills
Captivate, Windows Server, Public Speaking, Instructional Design, Technical Writing, Project Management, Product Management, Camtasia, Marketing, Instructor-led Training, Technical Training, Editing, E-Learning, Organizational..., Leadership Development, Training
Education
The University of Texas at San Antonio 1999 — 2001
MBA, Business
Texas A&M University 1987 — 1992
Randolph Brooks Federal Credit Union January 2013 - Present
Randolph Brooks Federal Credit Union May 2010 - January 2013
Dominion Enterprises October 2006 - December 2008
Harcourt Assessment July 2006 - September 2006
USAA November 2005 - May 2006
Skills
Editing, Newsletters, Research, Adobe Acrobat, Blogging, MS Office Suite, Procedure Development, Procedure Manuals, Policy Writing, Corporate Communications, Adobe FrameMaker, Writing, OpenCMS
Education
The University of Texas at San Antonio 2004 — 2006
English/Professional Writing
Indian Hills Community College 2002 — 2003
Randolph Brooks Federal Credit Union 2011 - Present
First convenience bank May 2009 - August 2011
First convenience bank November 2007 - May 2009
Education
Sveučilište u Rijeci 1992 — 1997
Susser Holdings Corporation June 2007 - Present
Randolph Brooks Federal Credit Union August 2001 - October 2005
State of Texas Savings and Loan Dept. May 2000 - July 2001
Federal Deposit Insurance Corporation June 1991 - May 2000
USAA November 1981 - June 1991
Skills
Accounting, Sarbanes-Oxley Act, Auditing, Forecasting, Financial Reporting, Consolidation, Financial Analysis, Budgets, Leadership, Management, Analysis, Income Statement, Public Speaking, Variance Analysis, Community Outreach, Financial Accounting, SEC filings, Process Improvement, Retail, CART, General Ledger, Operations Management, Finance, Internal Audit, Customer Service, Accounts Payable, Internal Controls, Inventory Control, Fixed Assets, Inventory Management, Strategic Planning, Team Building, Project Planning, Advocacy
Education
Baylor University 1994 — 1996
EMBA, Business w/emphasis Global Stategic Mgnt.
The University of Texas at San Antonio 1980 — 1991
BBA, Accounting
Randolph Brooks Federal Credit Union February 2007 - Present
Pizza Classics May 2000 - April 2007
Skills
Banking, Coaching, Consumer Lending, Credit, Credit Unions, Customer Service, Deposits, Employee Training, Leadership, Leadership Development, Loans, Management, Microsoft Excel, Microsoft Office, PowerPoint, Sales, Sales Management, Team Building, Training
Education
Colorado Technical University-Online 2013 — 2015
BSIT, Network Management
Texas State University 2000 — 2006
BS, Criminal Justice
Camber Corporation November 2010 - Present
Firstmark Credit Union August 2006 - November 2010
Randolph Brooks Federal Credit Union September 2000 - August 2006
Marriott Employees' Federal Credit Union July 1998 - August 2000
San Antonio Federal Credit Union March 1997 - July 1998
Skills
Adobe Creative Suite, Articulate Studio, Articulate Storyline, Camtasia, Captivate, Computer Based Training, Copywriting, Corel Draw, Graphic Design, Instructional Design, Learning & Development, Microsoft Office, Product Development, Project Management, Public Relations, Process Improvement, Training, Instructor-led Training, Strategic Planning, Budgets, Management, Leadership, Team Building, HTML, Organizational..., E-Learning, Marketing Communications, Coaching, Marketing, Employee Training, Blended Learning, SCORM, SnagIt
Education
The University of Texas at San Antonio 1994 — 1997
Bachelor of Arts (BA), Communications with emphasis in Public Relations
Old Dominion University 1993 — 1994
Randolph Brooks Federal Credit Union October 2006 - Present
Billing Concepts/Aptis Software 1997 - 2006
US Long Distance, Inc March 1991 - July 1993
Aptis 1992 - 1993
USLD Communications 1990 - 1993
EUR Systems 1990 - 1992
Ernst & Young November 1990 - March 1991
Hewlett-Packard October 1983 - November 1990
Hewlett Packard 1983 - 1990
Skills
Process Improvement, Team Building, Loans, Risk Management, Banking, Sales, Strategic Planning, Integration, Customer Service, Project Management, Credit Unions
Education
Texas A&M University 1975 — 1978
BBA, Accounting
Randolph Brooks Federal Credit Union June 2014 - Present
Randolph Brooks Federal Credit Union July 1995 - June 2014
Daniel B. Hastings, Inc. 1990 - 1995
Skills
Energy Efficiency, Renewable Energy, Environmental Awareness, SDLC, Programming, Customer Service, Software Development, SQL, Databases, Access
Education
Angelo State University 1980 — 1985
BS, Computer Science
NEISD August 2012 - Present
Randolph Brooks Federal Credit Union June 2007 - August 2012
Payless ShoeSource June 2004 - July 2007
Chick-fil-A September 2003 - June 2004
Education
The University of Texas at San Antonio 2010 — 2012
Master of Arts (M.A.), Bilingual Bi-Cultural Education
The University of Texas at San Antonio 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
San Antonio College 2004 — 2008
Business
Bed Bath and Beyond September 2013 - January 2014
Randolph Brooks Federal Credit Union October 2012 - May 2013
Velocity Credit Union April 2012 - October 2012
Austin Telco Credit Union August 2011 - April 2012
Target June 2010 - July 2011
CarMax January 2010 - June 2010
Countrywide Bank 2007 - 2008
Skills
Sales, Finance
Education
California State University-Hayward - School of Business and Economics 1996 — 1999
B.A, Economics
Randolph Brooks Federal Credit Union August 2015 - Present
Randolph Brooks Federal Credit Union January 2015 - August 2015
Volt August 2013 - January 2015
Sonic Drive-In April 2011 - August 2013
Skills
Pro Tools, Audio Engineering, Studio Recording, Sound, Music Production, Customer Service, Inventory Management, Microsoft Office, Computer Proficiency, Audio Editing, Audio Mixing, Windows 7, Mac OS, Labor Cost Management, Food Cost Management, Food Service, Melodyne, Food Safety, Troubleshooting, Music Industry, PowerPoint, Microsoft Word, Dreamweaver, Dev C++
Education
St Philip's College 2014 — 2016
Associate's Degree, Web and Mobile Development
Carroll Consulting July 2014 - Present
Randolph Brooks Federal Credit Union January 2013 - June 2014
Uvalde CISD July 2006 - December 2012
Skills
Staff Development, Public Speaking, Educational Leadership, Coaching, Curriculum Development, Curriculum Design, Classroom, Teaching, Higher Education, Non-profits, Microsoft Office, Leadership Development, Instructional Design, Leadership, Microsoft Excel, Team Building, Nonprofits, Customer Service, Marketing Communications, Employee Training, Event Planning, Community Outreach, Human Resources, Public Relations, Management, Interviews, Marketing, Customer Satisfaction, Teacher Training, Technology Integration, Training, Social Media, Strategic Planning, Change Management, FMLA, Data Analysis, Fundraising, Outlook, Educational Technology, Onboarding, Program Management, Critical Thinking, Research, Program Development, Policy, Organizational..., Recruiting, Distance Learning, Microsoft Word, Career Development
Education
Angelo State University 1989 — 1991
Master of Education (MEd), Public Administration
Texas Tech University 1977 — 1979
BS, Education
Randolph Brooks Federal Credit Union February 2008 - June 2015
Gap Inc. July 2004 - February 2008
Skills
Banking, Retail Banking, Loans, Customer Service, Consumer Lending
Education
Austin Community College
Randolph Brooks Federal Credit Union July 2007 - Present
Skills
Credit Analysis, Commercial Banking, Loans, Credit, Banking, Consumer Lending, Management, Leadership, Team Building, Credit Unions
Education
Cornell University - Johnson Graduate School of Management
CUES CEO Institute II
University of Pennsylvania - The Wharton School
CUES CEO Institute I
University of Virginia Darden School of Business
CUES CEO Institute III
Wells Fargo Advisors June 2010 - Present
RANDOLPH-BROOKS FEDERAL CREDIT UNION January 2009 - Present
WASHINGTON MUTUAL October 2008 - January 2009
WACHOVIA MORTGAGE March 2006 - October 2008
WACHOVIA MORTGAGE June 2005 - March 2006
WACHOVIA/WORLD SAVINGS June 2003 - June 2005
Education
Santa Clara University
Bachelor of Science, Business/Finance
Randolph Brooks Federal Credit Union September 2013 - Present
SPIRE Federal Credit Union February 2011 - August 2013
Ent Federal Credit Union February 2009 - February 2011
FirstBank July 2006 - February 2009
Carol Jones Realtors 2002 - 2005
Skills
Small Business Lending, Credit, Banking, Loans, Marketing, Credit Unions, Cash Management, Credit Analysis, Sales Management, Consumer Lending, Portfolio Management, Underwriting, Commercial Banking, Financial Analysis, Commercial Lending, Customer Service, Finance, Microsoft Office, Leadership, Strategic Planning, Team Building, Risk Management, Mortgage Lending, Retail Banking, Insurance, Loan Origination, Credit Risk
Education
Evangel University 1998 — 2001
BA, Business Management
Randolph Brooks Federal Credit Union March 2010 - Present
Skills
Loans, Banking, Credit, Credit Analysis, Commercial Banking, Consumer Lending, Credit Unions, Loan Origination, Deposits, Retail Banking, Financial Analysis, Risk Management, Investments, Small Business Lending, Commercial Lending
Education
Our Lady of the Lake University 1993 — 1995
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
New Braunfels Christian Academy May 2014 - Present
Volkert Integrity Contracting, Inc. January 2013 - March 2014
Randolph Brooks Federal Credit Union May 2010 - January 2013
Randolph Brooks Federal Credit Union February 2009 - May 2010
Wells Fargo Bank February 2007 - February 2009
Skills
Financial Analysis, Internal Audit, Auditing, Financial Reporting, Accounting, Banking, Cash Management, Financial Accounting, Internal Controls, Leadership, Process Improvement, Risk Management, Team Building
Education
Liberty University 2013 — 2014
Master's, Accounting
Texas State University-San Marcos 2005 — 2009
BBA, Accounting
Randolph Brooks Federal Credit Union October 2009 - Present
Action Restoration March 2008 - August 2009
Pro-Tech Carpet Cleaning, LLC March 2008 - August 2009
Club at Cordillera June 2007 - March 2008
Barnacle Bills Seafood August 2006 - May 2007
Tapatio Springs Golf Resort & Conference Center September 2003 - July 2006
Tessa Early, R.M.T. May 2001 - May 2004
USAA March 1993 - July 2000
Skills
Coaching, Customer Service, Loans, Process Improvement, Banking, Credit, Training, Project Management, Leadership, Microsoft Word, Microsoft Office, Team Building, Risk Management, Budgets, Microsoft Excel, Strategic Planning, Management, Operations Management, Leadership Development, Performance Management, Teamwork, Consumer Lending, Sales, PowerPoint, Employee Relations, Employee Training, Financial Analysis
Education
Angelo State University 1988 — 1993
BA, Communications
TransAmerica February 2014 - Present
Randolph Brooks Federal Credit Union June 2012 - January 2014
Diversified July 2008 - June 2012
Charles Schwab July 2001 - July 2008
The 401(k) Company April 2000 - July 2001
Fidelity Financial Services September 1999 - April 2000
Golfsmith International Inc March 1998 - September 1999
Skills
New Business Development, Management, Retirement, Mutual Funds, 401k, Investments, Pensions, Strategic Financial..., Series 63, Employee Benefits, Securities, Defined Benefit, Financial Analysis, Asset Managment, Series 7, Insurance, Retirement Planning, Investment Advisory, Risk Management, Asset Allocation
Education
St. Edward's University 1992 — 1997
Bachelors, Business Administration; Finance
Amplify January 2006 - Present
Randolph Brooks Federal Credit Union June 1997 - January 2006
Skills
Coaching, Team Building, Leadership Development, Instructional Design, Change Management, Customer Service, Training Delivery, Customer Relations, PowerPoint, Word, Microsoft Office, Process Improvement, Technical Training, Banking, Public Speaking, Employee Engagement, Mentoring, Retail, Blended Learning, Management Development, Personal Development, Training Course..., Training Assessment, Program Facilitation, Experiential Training, Training, Staff Development, Employee Training, Leadership, Performance Management, Adult Education, Management, Project Planning, Organizational...
Education
Capella University 2005 — 2009
Master of Science (MS) in Education, Training and Performance Improvement
Southwest Texas State University 1987 — 1991
Bachelor of Science (BS), Marketing
Randolph Brooks Federal Credit Union March 2010 - Present
Skills
Banking, Loans, Credit, Commercial Banking, Consumer Lending, Credit Analysis, Retail Banking, Cross Selling, Financial Analysis, Credit Unions, Loan Origination, Customer Service, Branch Banking, Microsoft Office
Education
Our Lady of the Lake University 1993 — 1995
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Randolph Brooks Federal Credit Union TellerRedstone Federal Cretit Union1996 - 2005
Skills
Banking, Loans, Credit, Consumer Lending, Credit Analysis, Commercial Banking, Customer Service, Risk Management, Credit Unions, Microsoft Office, Retail Banking, Process Improvement
Education
Emory University 1964 — 1968
Bachelor of Arts (B.A.), History, Education
Randolph Brooks Federal Credit Union 1998 - 2013
Skills
Banking, Credit, Consumer Lending, Process Improvement, Cross Selling, Commercial Banking, Teaching, Music Theory, Business Analysis, Call Centers, Cash Management, Finance, Music, Negotiation, Training
Education
Stephen F. Austin State University
Music
Wayland Baptist University
Bachelor of Applied Science (BASc), Business Administration/Management
Wharton County Junior College
Music Teacher Education
Fluor Corporation February 2015 - Present
Louis Berger Services, Inc. July 2013 - January 2015
Exelis Systems July 2010 - July 2013
USAF Academy June 2007 - June 2010
Randolph Brooks Federal Credit Union January 2004 - January 2007
Tyndall Federal Credit September 2000 - October 2001
Tyndall federal credit union June 1999 - September 2000
Skills
Performance Management, Employee Relations, Benefits Administration, Onboarding, Recruitment/Retention, HRIS, Payroll, Employee Recognition, HR Policies, Talent Management, Temporary Placement, Workforce Planning, Personnel Management, Leadership, Succession Planning, Employee Training, Management, Employee Engagement, Leadership Development, Recruiting, Hiring, Applicant Tracking..., Resume Writing, College Recruiting, Process Improvement, Talent Acquisition, Employee Benefits, Deferred Compensation, New Hire Orientations, Labor Relations, Human Resources, Team Building, Training, Strategic Planning, Job Fairs, Organizational..., Interviews, Employment Law, Policy, FMLA, Coaching
Education
Clemson University 1987 — 1991
BA, Psychology
Randolph Brooks Federal Credit Union January 2013 - Present
Education
Angelo State University 1989 — 1991
MS Ed, Education
Texas Tech University 1977 — 1979
Education
Randolph Brooks Federal Credit Union July 2011 - Present
Randolph Brooks Federal Credit Union July 2009 - Present
IBC Bank June 2007 - July 2009
Skills
Banking
Education
Austin Community College
Randolph Brooks Federal Credit Union July 2011 - Present
SWBC 1997 - 2011
Kinetic Concepts July 1995 - July 1997
Integrated Systems Solutions Corporation (ISSI/IBM) October 1994 - July 1995
America’s Favorite Chicken Co. Inc. August 1987 - October 1994
Skills
Windows Server, Voice Mail, Call Center, Disaster Recovery, VoIP, Integration, Software Documentation, Strategic Planning, Avaya, Vectoring, Windows, Process Improvement, Servers, Telecommunications, Cisco Technologies, Networking, Requirements Analysis, Team Leadership, ACD, Data Center, SIP, SharePoint, Audix, IVR, System Administration, Customer Service, S8700, Troubleshooting, Security, Call Centers, S8300, Visio, Unified Communications, Management, CMS, Risk Management, Project Management, Contact Centers, SDLC, Unix, Telephony, Network Design, Avaya AES, Workforce Management, Network Security, Wireless, Team Building, Business Analysis, SQL, Project Planning
Education
San Antonio College 1985 — 1987
AAS, Computer Operations
TransPecos Banks April 2014 - Present
Randolph Brooks Federal Credit Union September 2008 - April 2014
Gardner National Bank December 2003 - August 2008
UMB Bank July 2002 - December 2003
American Sterling Bank June 2001 - July 2002
UMB Bank June 1999 - June 2001
Blue Ridge Bank and Trust Co. September 1993 - June 1999
Federal Reserve Bank of Atlanta August 1992 - August 1993
Federal Deposit Insurance Corporation - FDIC June 1988 - December 1990
Skills
Loans, Banking, Financial Reporting, KYC, AML, Internal Audit, Risk Management, Financial Risk, Program Management, Compliance, CRA, BSA, Auditing, OFAC, USA PATRIOT Act, Deposits, ACH, Financial Regulation, Anti Money Laundering, Financial Institutions, Bank Secrecy Act, Credit, Retail Banking, Management, Finance
Education
Auburn University 1990 — 1992
MBA, Finance
Southern Methodist University 1985 — 1987
BA, History
William Jewell College 1983 — 1985
Business / History Major
Randolph Brooks Federal Credit Union August 2014 - Present
Randolph Brooks Federal Credit Union January 2014 - Present
Randolph Brooks Federal Credit Union October 2012 - January 2014
McGladrey October 2011 - June 2012
McGladrey November 2009 - September 2011
Skills
Banking, Auditing, Financial Accounting, Accounting, Finance, Financial Reporting, Internal Controls, Account Reconciliation, Financial Analysis, Sarbanes-Oxley Act
Education
Angelo State University 2005 — 2009
Master of Business Administration (MBA), Accounting
RBFCU 2008 - Present
Randolph Brooks Federal Credit Union March 2008 - August 2012
Skills
Troubleshooting, DNS, Windows Server, Networking, DNA, IIS, Dell KACE
Education
ITT Technical Institute-San Antonio 2000 — 2003
Associate's Degree, Computer Systems Networking and Telecommunications
Spa Fusion September 2011 - Present
Heart Hands Wellness December 2012 - May 2013
Massage Envy July 2012 - December 2012
Randolph Brooks Federal Credit Union August 2002 - October 2004
Security Service Federal Credit Union August 2000 - August 2002
Skills
Bodywork, Massage, Financial Management, Swedish, Deep Tissue Massage, Customer Service, Coaching, Spa, Public Speaking, Outlook, 10 Key, Call Center, Microsoft Excel, Microsoft Office, Microsoft Word, Medical Terminology, Therapeutic Massage, Reflexology, Wellness
Education
New Beginning School of Massage 2011 — 2012
Massage Therapy
Moore Career College 2010 — 2010
Texas A&M University - Kingsville, System Center San Antonio 2002 — 2004
BBA, Accounting
SCUCISD September 2013 - Present
Randolph Brooks Federal Credit Union October 2012 - September 2013
UnitedSA FCU May 2007 - October 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Research, Windows, Outlook, Teaching
Education
San Antonio College 2001 — 2004
A.A.S Computer Network Administration, Information Technology
Randolph Brooks Federal Credit Union October 2005 - July 2012
Randolph Brooks Federal Credit Union December 2003 - October 2005
Skills
Microsoft Office, Project Management, Accounts Payable, PowerPoint, Banking, Accounting, Process Improvement, ACH, Cash Management, Account Reconciliation, Policy Writing, Asset Managment, Loans, Credit, Credit Unions
Education
Austin Community College
Business Administration and Management, General
TransPecos Banks April 2013 - Present
RBFCU January 1997 - March 2013
Randolph Brooks Federal Credit Union 1997 - 2013
Home Savings November 1981 - November 1996
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, English, Process Improvement, Customer Service, Coaching, Teaching, Outlook, Windows, Banking, Team Building, Credit, Financial Analysis, Risk Management, Loans
Education
Capella University
Bachelor of Science in Business, Accounting - Summa Cum Laude
Texas A&M University
Randolph Brooks Federal Credit Union May 2011 - Present
Randolph Brooks Federal Credit Union November 2009 - May 2011
Bank of America January 2003 - August 2004
Skills
Banking, Credit Cards, Leadership, Loans, Management, Customer Service, Fraud, Internal Audit, Sales, Credit, Deposits
Education
Wayland Baptist University 2011 — 2013
Master of Business Administration (MBA), Health/Health Care Administration/Management
Wayland Baptist University 2009 — 2010
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
St Philip's College 2003 — 2008
Associate of Arts (AA), Economics
St Philip's College 2003 — 2008
Associate of Arts (AA), Business Administration and Management, General
Randolph Brooks Federal Credit Union September 2013 - Present
Self-employed 2009 - Present
Skills
Graphic Design, Illustration, Video Editing, Art Direction, Typography, Motion Graphics, Branding & Identity, Color Correction, Print, Web Design, Logo Design, Magazine Layout Design, Magazine Design, Photo Editor, Layout, Book Design, InDesign, Illustrator, Photoshop, Adobe Acrobat, Mac, Vector Illustration, Business Cards, Digital Illustration
Education
Full Sail University 2011 — 2013
Bachelor of Science (B.S.), Digital Arts & Design
MacArthur High School 2008 — 2011
Randolph Brooks Federal Credit Union November 2012 - Present
Starbucks January 2011 - June 2013
Fossil Creek Pools October 2009 - September 2012
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Finance, Customer Service
Education
Austin Community College 2011 — 2013
Associate's degree, Business/Corporate Communications
Texas Department of Assistive and Rehabilitative Services March 2014 - January 2015
Randolph Brooks Federal Credit Union 2011 - 2014
Skills
Credit, Consumer Lending, Banking, Loans, Coaching, Accounts Receivable, Financial Reporting, Auditing, Account Reconciliation, Credit Analysis
Education
St. Edward's University
Accounting and Business/Management
Austin Community College
Gold Financial Services February 2014 - Present
Randolph Brooks Federal Credit Union January 2012 - February 2014
Wells Fargo August 2009 - January 2012
Wells Fargo August 2008 - August 2009
TD January 2008 - August 2008
Skills
Banking, Credit, Finance, Loan Origination, Loans, Mortgage Lending, Financial Analysis, Credit Analysis
Education
The University of Texas at San Antonio 2011 — 2013
Finance, General
City University of New York 2007 — 2008
International/Global Studies
Randolph Brooks Federal Credit Union November 1992 - Present
Education
St Philip's College 1991 — 1994
Respiratory Therapy Technician/Assistant
Clemens High School
High School
Professional Company May 2015 - Present
Randolph Brooks Federal Credit Union November 2014 - February 2015
Bank of America May 2011 - June 2013
USAA August 2010 - May 2011
USAA May 2010 - December 2010
Wells Fargo September 2009 - May 2010
Skills
Mortgage Lending, Credit, Loss Mitigation, Loan Origination, Underwriting, Call Centers, FHA, Customer Service, Mortgage Banking, Loans, Leadership, Credit Analysis
Education
Barstow Community College 2005 — 2007
Associate's degree, Business Administration and Management, General
PCSgrades May 2015 - Present
Randolph Brooks Federal Credit Union April 2011 - May 2012
Education
Texas A&M University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Randolph Brooks Federal Credit Union February 2015 - Present
LOFT September 2014 - April 2015
Gap Inc./ Gap October 2011 - September 2014
Skills
Customer Service, Sales Management, Visual Merchandising, Cash Management, Sales, Training, Hiring, Customer Experience, Store Operations, Retail, Management, Store Management, Merchandising, Customer Retention
Education
Mayo School of Health Sciences 2007 — 2009
Certification, Radiologic Technology/Science - Radiographer
Santa Fe College 2004 — 2007
Associate’s Degree, History
United States Military Academy at West Point 2002 — 2004
Environmental Engineering Technology/Environmental Technology