RBC Company
Industry: Financial services company
DescriptionThe Royal Bank of Canada is a Canadian multinational financial services company and the largest bank in Canada by market capitalization. The bank serves over 16 million clients and has 80,000 employees worldwide. Customer service: 00 1 506-864-2275 Credit card support: 00 800 7692 5523 Headquarters: Toronto, Canada CEO: David I. McKay (1 Aug 2014–)
RBC List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at RBC. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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7,501 RBC employees in database. Find out everything there's to know about RBC employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
RBC Employees
Uptown Captal 2013 - Present
Scotiabank 2012 - 2013
Scotiabank 2010 - 2012
RBC Investments 2008 - 2010
RBC 2007 - 2008
CIBC INVESTOR SERVICES 2006 - 2007
Skills
Wealth Management, Credit, Process Improvement, Banking, Strategic Financial..., Financial Analysis, Risk Management, Mutual Funds, Retail Banking, Financial Modeling, Investments, Mortgage Lending, Relationship Management, Portfolio Management, Loans, Business Analysis, Business Development, Strategic Planning, New Business Development, Finance, Analysis, Budgets
Education
Sheridan College
Business Administration/Finance
Athabasca University
Bachelor's degree(projected 2015), Business/Commerce, General
HBC June 2014 - Present
RBC May 2013 - May 2014
Bruce Power February 2012 - April 2013
Psion June 2011 - January 2012
RBC October 2009 - June 2011
Ritchie Consulting Group Ltd August 2000 - October 2009
NexInnovations October 2006 - July 2008
IBM August 2002 - March 2005
PwC Consulting August 2000 - August 2002
Ritchie Consulting Group Ltd. August 1994 - August 2000
Skills
PMP, SDLC, PMO, Software Project..., Program Management, Project Delivery, Change Management, Vendor Management, Agile Methodologies, IT Strategy, Leadership
Education
Professional Certifications 1992 — 2011
Aspen University 2002 — 2005
MBA, Project Management
York University 1989 — 1990
BA, Computer Science
York University 1981 — 1987
BA, Economics
RBC October 2014 - Present
BMO Financial Group May 2013 - October 2014
Scotiabank March 2012 - December 2012
Scotiabank September 2010 - March 2012
Scotiabank September 2007 - October 2010
Skills
Personal Financial..., Real Estate, Retail Banking, Mortgage Lending, Finance, Estate Planning, Investments, Strategic Financial..., Mutual Funds, Credit
Education
Minnesota State University, Mankato 2005 — 2007
Athabasca University 2013 — 2015
Bachelor of Commerce (B.Com.)
Southern Girl Travel LLC December 2012 - Present
MidCarolina Bank January 2005 - February 2012
BB&T October 2000 - December 2004
RBC May 1998 - September 2000
Education
Elon University - Martha and Spencer Love School of Business 1998 — 2001
MBA
Appalachian State University 1988 — 1992
BS, Communications, Media Advertising
Pioneer Investments June 2015 - Present
Wellington Management June 2013 - May 2015
Fidelity Investments February 2010 - July 2012
Thunder Road Racing April 2007 - September 2011
AZsportbikerentals.com September 2008 - December 2008
Cycle Gear November 2007 - August 2008
RBC June 2007 - August 2007
Skills
Professional Motorcycle..., Skilled Motorcycle..., Financial Planning, Retirement Planning, Creative Problem Solver, Series 7, Series 63, Investments, Fixed Income, Leadership, Securities
Education
Northeastern University - Graduate School of Business Administration 2012 — 2014
Master of Business Administration (M.B.A.), Investment Management
Arizona State University 2004 — 2008
Bachelor of Interdisciplinary Studies, Business and Design Studies with a Minor in Communications
Tuscany Community Association May 2013 - Present
RBC Royal Bank April 2008 - Present
RBC Royal Bank October 2005 - March 2008
RBC Wealth Management January 2004 - September 2005
RBC Royal Bank January 2002 - January 2004
RBC October 1999 - January 2002
RBC March 1999 - September 1999
Skills
Mortgage, Credit, Mutual Funds, Banking, Residential Mortgages, Coaching Staff, Team Motivator, Community Relations, Financial Planning, Customer Service, Team Leadership, Retail Banking, Branch Management, Coaching, Finance, Loans, Mortgage Lending, Lines Of Credit, Management, Community Development, Strategic Financial...
Education
Canadian Securities Institute 2005 — 2005
Canadian Securities Course
Athabasca University 1998 — 2005
Bachelors of Administration, Management
Canadian Securities Institute 2003 — 2003
Branch Compliance Officer
The Institute of Canadian Bankers 2001 — 2002
PFP Designation, Personal Financial Planner
Lethbridge Community College 1996 — 1998
Bachelors of Administration, Business Administration
Keller Williams April 2007 - Present
RE/MAX May 2005 - April 2007
RBC October 1995 - October 2001
Skills
Short Sales, First Time Home Buyers, Buyer Representation, Foreclosures, Listings, Sellers, Relocation, New Home Sales, Single Family Homes, Real Estate, REO, Condos, Selling, Sales, Residential Homes, Investment Properties
Education
Art Institute of Colorado 1997 — 1998
Associate of Arts (A.A.), Culinary Arts
University of Wyoming 1988 — 1992
International Agricultural Economics
Alexander S. Yeung Barrister Solicitor Professional Corporation October 2013 - May 2014
Executive Risk Insurance Services October 2010 - February 2012
DBPC Group of Companies August 2006 - October 2010
RBC January 2009 - May 2009
Toronto Transit Commission (TTC) May 2008 - August 2008
Tru Tech Door Systems August 2007 - January 2008
Skills
Financial Reporting, Financial Accounting, Simply Accounting, Quickbooks, Account Reconciliation, Financial Analysis, Financial Forecasting, Bookkeeping, Journal Entries, Accounts Receivable, Accounts Payable, Payroll, ADP, Inventory Management, Microsoft Office, Word, Access, Outlook, PowerPoint, Excel, Macro, Pivot Tables, Vlookup, Accounting, Budgeting, General Ledger, Tax, VBA, MYOB, Analysis, Teamwork, Problem Solving, Customer Relations, Database Administration, Administration, Forecasting, Reconciliation, Data Analysis, Process Improvement, Planning, English, Auditing, Variance Analysis, Documentation, Internal Controls, Market Research, Mail Merge, QuickBooks, Project Planning, System Administration
Education
Certified Management Accountants of Ontario (CMA Ontario) 2011 — 2013
University of Toronto 2005 — 2009
Bachelor's Degree
Athabasca University 2010 — 2011
Albert Campbell 2001 — 2005
New Signature Canada September 2014 - Present
CMS Consulting Inc. & Infrastructure Guardian Inc. September 2012 - September 2014
CMS Consulting Inc. August 2010 - August 2012
RBC September 2008 - August 2010
RBC September 2006 - September 2008
RBC January 2004 - September 2006
RBC January 1999 - January 2004
RBC December 1995 - January 1999
Ministry of Community and Social Services September 1994 - December 1995
Skills
IT Management, IT Strategy, Enterprise Architecture, ITIL, Vendor Management, SDLC, Disaster Recovery, IT Operations, Security, Team Management, Data Center, Management, Governance, Program Management, Strategy, Information Security, Firewalls, Integration, Microsoft Technologies, Enterprise Software, Infrastructure, Cloud Computing, Project Management, Virtualization, Business Analysis, SQL, Testing, Business Process, System Deployment, Business Process..., Unix, Service Delivery, Change Management, Information Technology, IT Service Management, Solution Architecture, Project Portfolio..., Professional Services
Education
Athabasca University
MBA
York University - Schulich School of Business 2000 — 2000
Master's Certificate, Project Management
Mohawk College 1994 — 1995
Computer Tech
Western University 1990 — 1993
B.A., Science, Psychology
RBC April 2014 - Present
RBC August 2011 - April 2013
IBM Canada Ltd. September 2010 - August 2011
IBM Canada Ltd. February 1999 - July 2011
IBM Canada Ltd. January 2008 - September 2010
Sequel Communications March 1998 - February 1999
BMO Nesbitt Burns September 1997 - March 1998
Manulife Financial June 1990 - September 1997
Manulife Financial June 1990 - September 1997
Sequel Concepts October 1987 - June 1990
Skills
IVR, Architecture, Genesys, Workforce Management, Call Logging, CTI, Avaya, Integration, Contact Centers, Call Center, SDLC, Software Project..., Telecommunications, Data Center, Cisco Technologies, Call Centers, Collaboration, VoIP, Enterprise Software, Professional Services, Solution Architecture, Enterprise Architecture, Project Management, IT Strategy, Software Development, CRM, Databases, Strategy, Oracle, Security
Education
University of the Philippines 1979 — 1983
Bachelor of Science
University of the Philippines 1979 — 1983
Bachelor of Science
Ateneo de Manila University 1975 — 1979
High School
Express Urgent Care August 2015 - Present
Homewood Family Medicine / Forever Family Healthcare August 2014 - August 2015
NP Clinical Rotations / Internships August 2011 - June 2014
Banner Health December 2010 - June 2014
Kendle Early Phase 2007 - 2010
RBC 2005 - 2009
Worcester Medical Center 2003 - 2005
Baystate Health 2000 - 2003
Dalhousie University 1997 - 1998
Schering Aktiengesellschaft 1995 - 1996
Education
Arizona State University 2015 — 2017
Graduate Certificate
Arizona State University 2011 — 2014
Doctor of Nurse Practitioner (DNP)
University of Massachusetts, Amherst 1999 — 2000
Bachelor of Nursing (B.Sc.)
Yonsei University 1992 — 1994
Master of Science (M.Sc.)
Yonsei University 1988 — 1992
Bachelor of Science (B.Sc.)
RBC July 2015 - Present
RBC April 2012 - July 2015
RBC November 2010 - April 2012
Canadian Pardon Services September 2009 - September 2010
RBC April 2007 - December 2009
Skills
Management, Coaching, Banking, Customer Service, Relationship Management, Retail Banking, Customer Experience, Conflict Resolution, Time Management, Teamwork, Team Leadership, Mentoring, Talent Management
Education
Athabasca University 2013 — 2015
Bachelor of General Studies, Liberal Arts and Sciences, General Studies
Ryerson University
Sociology
TrueBlue Inc. August 2010 - Present
BeavEx, Inc. March 2012 - February 2013
Verizon Wireless June 2004 - April 2009
Sprint August 1999 - May 2004
RBC August 1993 - May 1996
Skills
Customer Service, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Negotiation, Recruiting, Budgets, Strategic Planning, Public Speaking, Photoshop, HTML, Teaching, Human Resources, Sales, Management
Education
Ashford University
Bachelor of Business Administration (BBA)
Miller-Motte College-Wilmington
North Carolina Wesleyan College
Southeast Halifax HS
High School Diploma
RBC Insurance December 2009 - Present
United Way of Peel Region February 2009 - March 2012
RBC Insurance August 2004 - December 2009
RBC November 2001 - August 2004
Skills
Insurance, Leadership, Business Strategy, Financial Services, Management, Banking, Wealth Management, Financial Risk, Sales Management, Sales, Product Management, Fundraising
Education
Athabasca University 2003 — 2006
MBA
University of Saskatchewan 1986 — 1991
B.A., Economics
Appalachian State University May 2012 - Present
Appalachian State University April 2009 - May 2012
Appalachian State University July 2007 - April 2009
Appalachian State University April 2006 - July 2007
Appalachian State University February 2005 - April 2006
RBC December 2004 - February 2005
RBC July 2003 - December 2004
The Mast General Store Inc May 2002 - July 2003
The Mast General Store Inc May 1999 - May 2002
The Mast General Store Inc May 1999 - August 1999
Skills
Reconciliations, Risk Assessment, Government Accounting, Customer Service, Strategic Planning, Account Management, Inventory Management, Supervisory Experience, Account Reconciliation, Financial Reporting, Team Building, Sales, Microsoft Word, Microsoft Office, Payroll, Budgets, Training, Accounting, Public Speaking
Education
Appalachian State University 1999 — 2002
MBA, Business Administration
Appalachian State University 1992 — 1997
BS, Criminal Justice
CIBC January 2014 - Present
Scotiabank July 2012 - December 2013
RBC March 2012 - June 2012
Mounika Software Solutions Pvt. Ltd., a subsidiary of www.leelainc.com USA January 2006 - June 2011
Concentra Integrated Services April 2001 - December 2005
Global Consultants Inc. (GCI) May 1998 - March 2001
Suffolk County Water Authority 1998 - 2000
Suffolk County Water Authority 1998 - 2000
Skills
Oracle Financials, Oracle Reports, Oracle E-Business Suite, PL/SQL, Oracle SQL, SQL Tuning, SQR, Unix, Windows, Database Design, Database Development, Excel, MS Office Suite, LIMS, Data Analysis, Data Migration, XML Publisher, Oracle Applications, SQL*Plus, Testing, Programming, Stored Procedures, Data Warehousing, Oracle Developer 2000, Oracle Discoverer, SQL, Performance Tuning, Databases, SDLC, ERP, MS Project, XML, Application Development, Access, Software Development, Operating Systems, Relational Databases, Microsoft Excel, Microsoft Office, Business Analysis, Oracle, ETL, Microsoft SQL Server, Requirements Gathering, OBIEE, Systems Analysis
Education
Annamalai University 2010 — 2012
Master, Business Administration
Osmania University 2009 — 2010
Bachelor's, Education
Radix-Info 2007 — 2008
Certificate, Oracle Financials (Techno-Functional)
Krisani Computer Centre India 1993 — 1994
PGDCA, Computer Applications
Sri Venkateswara University 1986 — 1988
Master's in Science, Science
Sri Venkateswara University 1986 — 1986
Bachelor's, Science
CSI High School Cuddapah
CSI High School Cuddapah
Zag Bank March 2014 - Present
RBC August 2013 - March 2014
ResMor Trust Company December 2011 - August 2013
ResMor Trust Company July 2010 - December 2011
ResMor Trust Company November 2009 - June 2010
Skills
User Acceptance Testing, Problem Solving, Communication, Quality Assurance, Documentations, Microsoft Office, Business Analysis, Visio, AML, Business Process Mapping, Software Documentation, PMO, Risk Management, SDLC, Business Process, Business Process..., Business Requirements, Project Portfolio..., Requirements Analysis, Requirements Gathering, MS Project
Education
Athabasca University 2010 — 2012
Bachelor of Commerce (B.Com.), Financial Services
University of Alberta 2003 — 2006
Sociology
RBC November 2010 - Present
Chrysler March 2009 - November 2010
Chrysler Financial March 2007 - January 2009
Calgary Coop March 1997 - February 2007
Skills
Credit Analysis, Credit, Customer Satisfaction, Customer Service, Financial Analysis, Sales Management, Sales, Risk Management, Finance, Negotiation, Banking, Profit, Customer Retention, Forecasting, Loans, Team Building, Business Planning, Team Leadership, Leadership, New Business Development, Management, Account Management
Education
Athabasca University
Business Management Degree, Management
Southern Alberta Institute of Technology 2003 — 2005
Business Administration Diploma, Marketing
RBC August 2014 - Present
Skills
Accounting, Microsoft Excel, Tax, Bookkeeping, Financial Accounting, Analysis, Financial Reporting, Programming, Customer Service, Microsoft Word, Protocols TCP/IP, Unix Operating Systems, C++, C, VBA, MVS, z/OS, Netview, TSO, ISPF, IBM Mainframe, HP Service Manager, CLIST, Tape Libraries, Relational Databases, Accounts Payable, Teamwork
Education
Athabasca University 2014 — 2020
Bachelor's Degree
Mohawk College 2010 — 2012
Diploma
Mohawk College 2004 — 2006
Diploma
RBC June 2014 - Present
RBC October 2012 - June 2014
RBC Royal Bank August 2010 - October 2012
RBC October 2007 - July 2010
Randstad April 2002 - September 2007
IBM Canada May 1997 - February 2002
Skills
Innovation Management, Thought Leadership, Business Strategy, Performance Management, Mobile, New Business Development, Team Leadership, Business Planning, Customer Relations, Strategic Planning, Team Management, Change Management, Team Building, Sales Management, Negotiation, People Management, Problem Solving, Innovation, Business Alignment, Management, Business Development, Mobile Devices, Strategy, Banking, Business Analysis, Vendor Management, Entrepreneurship, Program Management, Training
Education
Athabasca University 2004 — 2007
MBA, Business
RBC October 2011 - Present
Symcor May 2006 - October 2011
Education
Ateneo de Manila University 1992 — 1996
BS in Business Management
Kobie Marketing October 2012 - Present
RBC May 2009 - August 2012
RBC Royal Bank March 2005 - May 2009
RBC Royal Bank November 1980 - March 2005
Skills
Credit Cards, Banking, Retail Banking, Credit, Portfolio Management, Risk Management, Payments, Business Analysis, Relationship Management, Loans, Financial Services, PMO, Strategy, Loyalty Programs, Business Development, Management, Loyalty Marketing, CRM, Debit Cards, Vendor Management, Payment Systems, Electronic Payments, Mobile Payments, Analytics
Education
Athabasca University 2006 — 2009
MBA, Executive Masters in Business Administration
First Citizens Bank December 2014 - Present
First Citizens Bank June 2012 - December 2014
BB&T April 2012 - June 2012
RBC Bank April 2003 - March 2012
RBC February 2001 - April 2003
RBC November 1998 - February 2001
RBC June 1997 - November 1998
RBC April 1995 - June 1997
RBC June 1989 - April 1995
Skills
Quality Center, Project Management, Facilitating Change, Communication, Microsoft Project, Facilitation, Visio, Project Planning, General Ledger, Program Management, Hypothesis Testing, Analytical Approach, Change Management, Internal Communications, MBA, Cross-functional Team..., Team Leadership, Microsoft Office, Microsoft Access, Image Processing, Risk Mitigation, GL Reconcilement, Item Processing, Print & Distribution, Issues Management, PMP, Collaborative Leadership, Retail Lending, Mergers, Acquisition Integration, Document Imaging, Timeline Management, Project Governance, SLA Reporting /...
Education
Aspen University 2007 — 2009
MBA, Project Management
Villanova University 2004 — 2005
Master Certificate in Applied Project Management
Institute of Canadian Bankers 1998 — 2002
Fellowship, Canadian Banking
ATB Financial July 2013 - Present
RBC September 2009 - July 2013
Wells Fargo Financial October 1999 - September 2009
Skills
Mortgage, Residential Mortgages, Mortgage Lending, Refinance, Debt Consolidation, Rates, Mortgage Planning, First Time Home Buyers, Mortgage Banking, Mortgage Industry
Education
Athabasca University 1996 — 1999
BCOMM, Finance
RBC August 2015 - Present
RBC Royal Bank March 2007 - Present
RBC August 2010 - April 2011
RBC September 2009 - August 2010
Education
Athabasca University 2007 — 2011
MBA, Project Management
McMaster University 1988 — 1991
B.A., French
RBC January 2014 - Present
RBC June 2012 - December 2013
IBM Canada Ltd. 2011 - 2011
Cognizant Technology Solutions November 2009 - December 2010
HCL Technologies June 2009 - November 2009
Satyam Computer Services Limited August 2007 - May 2009
Skills
ASP.NET, C#, SDLC, Web Services, SOA, WCF, ASP.NET AJAX, TFS, VSS, Requirements Gathering, Solution Architecture, Risk Management, .NET, Software Project..., UML, PL/SQL, Agile Methodologies, Business Requirements, Enterprise Architecture, Web Content Management, Brokerage, Perforce, Asset Managment, Wealth Management, Data Warehousing, charles river anywhere, Prototype, SharePoint, Ektron Content..., Charles River IMS, Lotus Domino, Microsoft SQL Server, Lotus Notes, Offshore Software..., Project Coordination, JavaScript, JAD, Scrum, Data Modeling, T-SQL, Database Design, Application Architecture, ADO.NET, IIS, AJAX, Web Applications, SQL, Databases
Education
The University of British Columbia 2010 — 2012
Master's degree, Software Systems
Anna University 2003 — 2007
Bachelor, Electronics & Communication Engineering
Pluralsight
Pluralsight
Gay Calgary and Edmonton Magazine March 2010 - Present
various January 2010 - Present
Canadian Equity Group Inc June 2010 - July 2012
RBC September 2006 - June 2008
Northern Horse Review January 2004 - October 2004
The Williams Lake Tribune May 2003 - September 2003
Skills
Copy Editing, Copywriting, Market Research, Web Content
Education
Athabasca University 2007 — 2008
Minor in Psychology, Psychology
Quest Mexico 2004 — 2005
Social Justice Studies; Spanish Language
Mount Royal University 2000 — 2004
Bachelor of Communications, Journalism, English
Lingnan University 2001 — 2001
RBC October 2012 - October 2013
Deutsche Bank Group 2009 - May 2012
Deutsche Bank February 2007 - 2009
Skills
Cross-functional Team..., Business Relationship..., Business Process..., Corporate Finance, Offshore Outsourcing, Process Improvement, Service Center..., Shared Service Center, Team Management, Learning Management, Coordinating Events, SAP R/3, Offshoring, Outsourcing, Business Process..., Project Management
Education
Ateneo Graduate School of Business 2011 — 2011
Diploma in Applied Project Management
St. Scholastica's College - Manila
BS Accountancy
RBC December 2012 - Present
RBC October 2011 - December 2012
RBC November 2009 - October 2011
selfemployed July 2007 - October 2009
Eastlink 2006 - 2007
Manulife Financial 2001 - 2006
Nestle 2001 - 2001
Nestle 1994 - 2001
Skills
Performance Management, Organizational..., Technical Recruiting, HR Consulting, Job Fairs, Employee Relations, Performance Reviews, Employee Engagement, Talent Management, Orientation, Reference Checking, Employment Law, Talent Acquisition, Hiring, Coaching, Sourcing, Recruitment/Retention, Interviewing, Applicant Tracking..., Onboarding, HR Policies, Recruiting, Interviews, Leadership, Human Resources, Policy, Management, Deferred Compensation, Change Management, Workforce Planning, New Hire Orientations, HRIS, Organizational Design, Mergers & Acquisitions, Personnel Management, Job Descriptions, Employer Branding, Succession Planning, Screening Resumes, Executive Search, Internet Recruiting, Screening, Recruitment Advertising
Education
Ateneo de Manila University
Post-Graduate Diploma, Human Resource Development
University of the Philippines
Bachelors degree, Economics
John Hancock Retirement Plan Services November 2012 - Present
John Hancock Retirement Plan Services November 2010 - November 2012
John Hancock Retirement Plan Services August 2007 - November 2010
John Hancock Retirement Plan Services March 2006 - August 2007
TD Canada Trust November 2000 - March 2006
Canada Trust August 1998 - November 2000
Canada Trust July 1994 - August 1998
RBC June 1988 - November 1993
Skills
Digital Marketing, Digital Strategy, Vendor Management, Product Development, Project Management, E-commerce, Online Marketing, Cross-functional Team..., Financial Services, Marketing Communications
Education
York University 2002 — 2005
Master of Business Administration (MBA), Marketing
Athabasca University 2013 — 2013
eMarketing
Canadian Securities Institute 1997 — 1997
CSC and PFPC, Investments and Securities
University of Ottawa 1991 — 1994
Bachelor of Arts (B.A.), Philosophy
RBC May 2015 - Present
RBC July 2014 - May 2015
BMO Financial Group May 2011 - July 2014
Skills
Fixed Income, Risk Management, Derivatives, Credit Risk, Financial Modeling,..., Quantitative Analysis, Equities, Programming in SAS,..., Data Mining
Education
Arizona State University
PhD, Mathematics
Arizona State University
MS, Computer Science
CFA Institute
BELLEVUE HOSPITAL CENTER August 2013 - Present
H&M January 2005 - September 2013
RBC December 2011 - August 2013
MORGAN CHASE July 2010 - March 2011
TRANSIT ADJUDICATION BUREAU June 2007 - June 2008
Sovereign Bank December 2006 - June 2007
Pitney Bowes April 2006 - January 2007
Skills
Customer Service, Data Entry, Outlook, Customer Satisfaction, Microsoft Office, Microsoft Excel, Time Management, Microsoft Word, PowerPoint, Sales, Fax, File Management, Administrative..., Phone Etiquette, Payroll, Invoicing, Employee Relations, Software Documentation, Event Management, System Administration, Policy, Human Resources, Sales Management
Education
City University of New York-John Jay College of Criminal Justice 2009 — 2013
Bachelors of Science, Forensic Psychology
ASA Institute of Business and Computer Technology 2008 — 2010
Associates of Applied Science Degree, Occupational Studies in Criminal Justice
CSC - EarlyResolution February 2007 - Present
WASHINGTON MUTUAL June 2004 - February 2007
FIRST TENNESSEE BANK – FIRST HORIZON HOME LOAN CORPORATION 2004 - 2004
RBC 2003 - 2004
ABN AMRO February 1993 - July 2003
Skills
Business Process..., Staff Management, Strategic Planning, Operations Management, Operational Excellence, Project Planning, Software Quality..., Requirements Analysis, Change Management, Team Building, Business Analysis, Process Improvement, Management Consulting, Program Management, Coaching, Hands-on Training, Budgets, Employee Training, Training, Leadership, Banking, Six Sigma, Vendor Management, Executive Management, Quality Assurance, Risk Management, Mergers & Acquisitions, Financial Services, Project Management, Business Process, Outsourcing, Process Engineering, Integration, SDLC, PMO, Project Portfolio..., IT Strategy, Cross-functional Team..., Analysis, Strategy, Requirements Gathering, Business Intelligence, Software Documentation, Business Requirements, PMP, Management, CRM, Software Project..., Resource Management, Visio
Education
The George Washington University 2000 — 2001
Masters, Project Management
Asheville-Buncombe Technical Community College
Finance & Management/Business Administration
Unviversity of North Carolina - Asheville
Accounting and Computer Science
HSBC November 2011 - Present
HSBC July 2009 - October 2011
RBC October 2006 - January 2009
RBC June 2004 - October 2006
RBC May 2002 - June 2004
RBC March 2000 - March 2002
RBC August 1998 - February 2000
RBC June 1996 - July 1998
RBC March 1992 - May 1996
Skills
Strategic Thinking, Creative Problem Solving, Change Leadership, Business Acumen, Segmentation, Change Management, Business Planning, Market Research, Digital Marketing, Digital Strategy, Integrated Marketing, Business Strategy, Marketing Strategy, Strategy, Cross-functional Team..., Marketing Management, Leadership
Education
Athabasca University
MBA, Information Technology Management
Vancouver Island University
Associate, Business Administration, Marketing
RBC January 2012 - Present
RBC September 2009 - January 2012
RBC October 2007 - September 2009
RBC January 2001 - October 2007
RBC 1997 - 2000
Skills
Testing, Software Development, Quality Assurance, Business Intelligence, Test Automation, C#, Visual Basic, Management, Test Cases, Automation, VB.NET, Manual Testing, Performance Testing, SDLC, Business Analysis, Project Management
Education
McMaster University 1994 — 1997
B.A., Political Science
Mohawk College 1997 — 2000
Diploma (3-year), Computer Science Technology - Software Engineering
Athabasca University
B.Sc., Computing and Information Systems
Keller Williams Realty, Inc. January 2015 - Present
PNC August 2011 - December 2013
RBC February 2010 - August 2011
Nordstrom December 2005 - December 2007
Nordstrom August 2003 - September 2005
Safeway November 1996 - February 2004
RE/MAX May 2001 - April 2003
Skills
Sales, Loans, Banking, Credit, Finance, Mortgage Lending, Investors, Investments, Commercial Real Estate, Customer Service, Management, Real Estate Transactions, Real Estate, Foreclosures, Investment Properties
Education
Mingle School of Real Estate 2014 — 2014
Real Estate
Arapahoe Community College 2002 — 2002
Real Estate, A
The Toronto Star February 2012 - Present
The Toronto Star September 2007 - January 2012
Aon Hewitt September 2005 - September 2007
RBC March 1999 - September 2005
Skills
Benefits Administration, Employee Benefits, HRIS, Employee Relations, Customer Service, Recruiting, Performance Management, Collective Agreements, Human Resources, Employee Engagement, Pensions, Succession Planning, Employment Law, Personnel Management
Education
Arkansas State University 1999 — 2003
Human Resource Management
Arkansas State University 1999 — 2003
B.S, Human Resource Management
PNC March 2012 - Present
RBC July 2010 - March 2012
BB&T July 2009 - July 2010
SunTrust June 2007 - July 2009
Skills
Real Estate, Investment Properties, Customer Service, Team Leadership, Project Management, Public Speaking, Microsoft Excel, Microsoft Office, PowerPoint, ARGUS, Appraising, Cash Flow Analysis, Commercial Real Estate, Commercial Real Estate...
Education
Appalachian State University
BSBA, Economics, Banking and Finance
Cardinal Gibbons High School
RBC June 2013 - Present
RBC Royal Bank June 2010 - June 2013
RBC May 2006 - June 2010
RBC May 2003 - September 2006
RBC May 2001 - May 2003
RBC Bank January 1998 - May 2001
Skills
Retail Banking, Commercial Banking, Mutual Funds, Banking, Credit, Loans, Lines Of Credit, Management, Relationship Management, Wealth Management, Mortgage Lending, Credit Analysis, Credit Risk, Financial Analysis, Sales Management, Strategic Financial..., Investments, Commercial Lending, Finance, Business Development, Cash Management, Portfolio Management, Strategy, Leadership, Financial Services, Private Banking, Capital Markets, Residential Mortgages, Commercial Mortgages, Financial Risk, Consumer Lending, Small Business Lending, Risk Management, Financial Advisory, Branch Management, Debt Consolidation, Refinance, Investment Advisory, Small Business, Trade Finance, Investment Strategies, Financial Planning
Education
Athabasca University 2012 — 2015
Executive MBA, Strategic Leadership and Innovation
Institute of Canadian Bankers 2001 — 2003
Personal Financial planning diploma, Financial Planning
HEC Montreal 1999 — 2001
Certificate, Economics
University of Ottawa / Université d'Ottawa 1994 — 1998
BA, Pshychology
State Farm October 2012 - Present
Ashford University May 2009 - October 2013
RBC November 2008 - March 2010
SunTrust Bank October 2006 - July 2008
Tweeter July 2002 - October 2006
Best Buy August 2001 - June 2002
Circuit City July 1998 - July 2001
Skills
Customer Satisfaction, Team Leadership, Training, Leadership, Project Management, Sales, Retail, Customer Retention, Selling, Sales Operations, Customer Service, Public Speaking, Management, Marketing, Microsoft Excel, Team Building
Education
Ashford University 2009 — 2013
Bachelor of Arts, Business Administration
RBC October 2010 - Present
RBC May 2008 - October 2010
RBC November 2004 - May 2008
RBC 2000 - 2008
RBC Royal Bank September 2002 - November 2004
RBC 1990 - 2000
Skills
Vendor Management, Operations Management, Sales Management, Marketing Strategy, Credit Card Transaction..., Retail Banking, Outsourcing, Leading..., Credit Cards, Project Portfolio..., Management, CRM, Change Management, Strategy, Business Strategy, Risk Management, Marketing, Leadership, Banking, Sales, Relationship Management, Financial Services, Business Analysis, Executive Management, Credit, Six Sigma, Business Transformation, Commercial Banking, Process Improvement, Finance, Customer Experience, Business Development, Mortgage Lending
Education
Athabasca University 1997 — 1999
MBA, Business
Apollo Education Group 2014 - Present
M³ Consulting Group 2011 - 2014
RBC 2008 - 2011
RNP, Inc. 2003 - 2011
UBS 2005 - 2008
Merrill Lynch 1997 - 2005
Thunderbird School of Global Management 1995 - 1997
FedEx 1993 - 1996
Primerica 1988 - 1992
Skills
Financial Analysis, Investments, Network Marketing, Insurance, Entrepreneur, Public Speaking, Strategic Planning, Team Building, Coaching, Small Business, New Business Development, Leadership Development, Social Networking, Social Media Marketing, Business Planning, Online Marketing, Health, Organizational..., Business Strategy, Marketing Strategy, Team Leadership, Direct Sales, Blogging, Facebook, Direct Marketing, CEOs, CEO/CFO Certification, CEO Succession, Entrepreneurship, Capital Advisory, Investment Banking, Leadership, Strategy, Management Consulting, Nonprofits, Training, Venture Capital, Sales, Management, Program Management, Finance, Mergers & Acquisitions, CRM, Due Diligence, Recruiting, Executive Management, Marketing, Strategic Financial..., Valuation, Start-ups
Education
Thunderbird School of Global Management
Master of Business Administration, International Finance
Arizona State University
Bachelor of Science, Political Science and Government
Wharton School, University of Pennsylvania
Certified Investment Management Analyst, Finance/Investments
University of Pittsburgh - Joseph M. Katz Graduate School of Business
Accredited Investment Fiduciary Analyst, Fiduciary/Investments
Michigan State University
Estate and Wealth Strategies Institute, Accredited Wealth Manager Certification
The University of Chicago - Booth School of Business
Certified Private Wealth Analyst, Finance/Investments
RBC Bank February 2012 - Present
RBC Bank January 2009 - February 2012
RBC Bank 2005 - 2009
RBC Bank 2002 - 2005
RBC Bank August 2001 - December 2002
RBC December 1999 - August 2001
RBC January 1996 - December 1999
RBC September 1994 - August 1996
Skills
Banking, Call Center, Management, Retail Banking, Recruiting, Risk Management, Credit, Change Management, Loans, Business Analysis, Process Improvement, Vendor Management, Credit Cards, Customer Service, Financial Analysis, Commercial Banking
Education
Athabasca University 2004 — 2007
MBA, Business, 3.7
McMaster University 1998 — 2000
Diploma, Human Resources, 4.0
CHRPAO 1997 — 1999
Professional Designation, Human Resources
Sheridan College 1982 — 1985
Business Administration Degree, Marketing
RBC September 2013 - Present
RBC January 2013 - August 2013
RBC January 2010 - December 2012
Taylor Planning & Financial April 2009 - December 2009
RBC June 2007 - March 2009
RBC March 2006 - June 2007
Grand Prix of Edmonton April 2005 - August 2005
Skills
Commercial Banking, Banking, Business Strategy, Credit, Customer Service, Retail Banking, Mortgage Lending, Wealth Management, Strategic Planning, Marketing Strategy, Team Building, Account Management, Retirement Planning, Portfolio Management, Negotiation, Financial Analysis, Mutual Funds, Leadership, Sales Management, Loans, New Business Development, Credit Analysis, Business Development, Credit Risk, Marketing, Sales, Investments, Management, Commercial Lending, Business Planning, Finance, Commercial Mortgages, Risk Management
Education
Athabasca University
Master of Business Administration (MBA)
Athabasca University
BA, Political Economy
Grant MacEwan University
Diploma, Public Relations
Dignified Home Loans, LLC August 2015 - Present
imortgage May 2011 - August 2015
Frost Mortgage Lending Group September 2009 - May 2011
GEM Mortgage, Inc January 2008 - September 2009
National City Mortgage June 2007 - January 2008
Home123 March 2005 - June 2007
RBC January 2004 - March 2005
Skills
Conventional, FHA, Mortgage Lending, VA, Refinance, First Time Home Buyers, Investment Properties, Condos, Single Family Homes, Investors
Education
University of North Carolina at Chapel Hill 2002 — 2003
Anthropology
California State University-Fresno 2000 — 2002
Anthropology
Antelope Valley College 1999 — 2000
RBC September 2015 - Present
RBC January 2014 - August 2015
BlackBerry July 2008 - December 2013
Ceridian Canada February 2006 - June 2008
Everest Management Network Inc. 2000 - 2006
Skills
Strategic Sourcing, Global Sourcing, Technical Recruiting, Recruiting, Internet Recruiting, Talent Acquisition, Talent Scouting, Organizational Talent, Human Resources, Training, Training Delivery, Office Administration, manufacturing recruiting, research and..., HR recruiting, finance recruiting, Accounting Recruitment, property management..., supply chain recruiting, renewable energy..., facilities management..., executive recruiting, sales and marketing..., construction recruitment, banking recruitment, operations recruitment, telecom and wireless..., engineering recruitment, insurance recruitment, professional services..., semiconductor..., communications..., market intelligence..., Performance Management, Executive Search, Employer Branding, CRM, Personnel Management, Strategy, Vendor Management, Leadership, Contract Negotiation, Sourcing, Insurance, Strategic Planning, Outsourcing, Screening, Management, Job Descriptions, Telecommunications
Education
Durham College 2002 — 2005
Post-Diploma, Human Resources
AIRS
Fearless Cold Calling
AIRS Search Training
CIR, ACIR, Recruitment Sourcing
Athabasca University
Bachelor, Human Resources & Labour Relations
Alternative Core Solutions September 2010 - Present
Octavus Group, LLC. April 2005 - September 2010
RBC March 2000 - April 2005
ING March 1999 - April 2000
Alliance Capital Asset Management Limited January 1998 - March 1999
SunAmerica January 1997 - January 1998
Merrill Lynch January 1996 - January 1997
Edward Jones September 1992 - January 1996
Skills
Mutual Funds, Wealth Management, Alternative Investments, Investments, Asset Management, Asset Managment, Series 7, Investment Strategies, Asset Allocation, Investment Advisory, Investment Management, Retirement Planning, Hedge Funds, Wealth Management..., Financial Services, Equities, Private Equity
Education
Arizona State University 1988 — 1993
B.S., Pre-Law, Political Science
Arizona State University
RBC January 2015 - Present
RBC March 2013 - December 2014
RBC January 2012 - February 2013
RBC September 2010 - December 2011
Skills
Agile Methodologies, Quality Center, Testing, Test Cases, SQL, HP Quality Center, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Outlook, C++, Functional Testing, Integration Testing, Black Box Testing, Software Quality..., ISTQB, Visio, Test Estimation, Defect Tracking, End-to-end Testing, DB2, Databases, Team Management, Quality Assurance, System Testing, Test Automation, Test Management, English, Research, Teaching, Photoshop, Public Speaking, Negotiation, Editing, C, Waterfall, QTP, XML, Microsoft SQL Server, LSS, HP QTP
Education
University of Toronto 2015 — 2016
Certificate, Business Analysis
Centennial College 2010 — 2012
Post Graduate Diploma, Computer Systems Networking and Telecommunications, 3.5 CGPA out of 4.5
Anna University 2004 — 2008
Bachelor's degree, Electronics and Communications Engineering
RBC January 2015 - Present
Transport Robert Intermodal Inc September 2010 - December 2014
Eastman Law Office Professional Corporation April 2012 - September 2012
Philippine Phosphate Fertilizer Corporation June 2000 - January 2007
Sykes 2007 - 2007
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Outlook, Research, Customer Service, English, Legal Research, Editing, Public Speaking, Negotiation, Legal Writing, Litigation, Windows, Immigration Law, Data Entry, Typing, Small Claims, Provincial Offences, Drafting Correspondence
Education
Sheridan College 2010 — 2012
Paralegal Diploma Program, Paralegal
Ateneo Graduate School of Business 2002 — 2003
Master of Business Administration (MBA), Masters in Business Administration
University of the Philippines 1996 — 2000
BS, Agricultural Economics
RBC October 2012 - Present
RBC Royal Bank January 2010 - November 2012
RBC June 2006 - December 2009
Skills
Account Management, New Business Development, Customer Service, Marketing Strategy, Sales, Advertising, Sales Process, Business Development, Salesforce.com, Market Research, Competitive Analysis, CRM, Marketing Communications, Direct Sales, Negotiation, Commercial Banking, Relationship Management, Banking, Leadership
Education
Athabasca University 2010 — 2013
Bachelor of Commerce (BCom), Finance
Humber College 2002 — 2004
Diploma, Marketing
ATB Investor Services March 2015 - Present
ATB INVESTOR SERVICES January 2005 - March 2015
RBC 1997 - 2003
Skills
Business Planning, Financial Analysis, Strategy, Leadership, Sales Management, Portfolio Management, Mutual Funds, Securities, Investments, Banking, Strategic Financial..., Retirement Planning, Wealth Management, Investment Advisory, Financial Advisory, Investment Strategies, Management, Asset Allocation, Asset Management, Risk Management, Credit, Wealth Management..., Wealth, Mortgage Lending, Investment Management, Finance, Equities, Relationship Management, Estate Planning, Fixed Income, Bonds, Financial Risk, Bloomberg, Capital Markets, Commercial Banking, Corporate Finance, Credit Analysis, Derivatives, Financial Services, Financial Modeling, Loans, Retail Banking, Valuation, Retirement, Financial Markets, Investment Banking, Private Equity, Financial Planning
Education
Athabasca University 2008 — 2011
MASTER, BUSINESS ADMINISTRATION
CFA Insitute 2001 — 2004
CFA
University of Alberta
BACHELOR OF COMMERCE
United Capital Financial Advisers, LLC October 2014 - Present
Girard Securities February 2014 - Present
United Capital Financial Advisers, LLC December 2013 - September 2014
Edelman Financial Services January 2013 - December 2013
RBC November 2011 - November 2012
RBC December 2010 - November 2011
Queen's University Men's Hockey September 2007 - March 2009
Ottawa 67's, Ontario Hockey League (OHL) October 2005 - April 2007
Kingston Frontenacs, Ontario Hockey League (OHL) September 2004 - October 2005
Skills
Series 7, Series 66, 2-15 Health & Life..., Investment Funds in..., Financial Planning, Investment Management, Risk Management, Asset Allocation, Financial Services, Management
Education
College for Financial Planning 2013 — 2015
CFP® Certification Professional Education Program
Athabasca University 2008 — 2013
B.Comm, Finance
Helmets for Heroes December 2014 - Present
lululemon athletica August 2009 - Present
A Calgary Yoga Studio - Yoga Mandala June 2013 - September 2014
Alpine Canada Alpin 2001 - July 2014
Canadian Sport Institute Calgary March 2009 - April 2014
Canadian Olympic Committee February 2010 - February 2014
Classroom Champions 2013 - 2014
RBC 2008 - 2010
Skills
Sponsorship, Sports Management, Leadership, Sports, Event Management, Media Relations, Facebook, Marketing Communications, Social Media Marketing, Athletics, Marketing Strategy, Coaching, Marketing, Sports Marketing, Event Planning, Public Speaking, Public Relations, Relationship Marketing, Social Media, Sales, Strategic Planning, Fundraising, Training, Advertising, Online Marketing
Education
Royal Roads University 2014 — 2015
Bachelor of Commerce (B.Com.), Entrepreneurship/Entrepreneurial Studies
Athabasca University 2012 — 2014
Accounting and Finance
The University of Calgary 2006 — 2007
Faculty of Humanities
National Sport School 1999 — 2002
Calgary, Alberta
E! Online March 2013 - August 2014
Pinnacle Entertainment January 2012 - March 2013
RBC January 2010 - December 2011
Silicon Valley Bank July 2008 - December 2009
Raymond James Financial Inc. January 2007 - June 2008
Education
Anna University
Bachelor's Degree, Information Technology
ADP February 2015 - Present
Conceptell Inc. April 2012 - Present
AT&T April 2014 - November 2014
Mercer January 2013 - December 2013
RBC November 2012 - July 2013
KPMG July 2012 - October 2012
Mercer June 2005 - March 2012
Arizona State University August 2000 - June 2005
Skills
Agile Methodologies, User Interface Design, User Experience, CSS, HTML 5, Usability, jQuery, HTML, Web Development, SEO, Usability Testing, User Interface, Information Architecture, Interaction Design, Wireframes, JavaScript, ASP.NET, Photoshop, InDesign, CMS, Mobile Devices, Scrum, Illustrator, Dreamweaver, Digital Strategy, Visual Studio, Microsoft Expression, Certified Scrum Master..., Web Applications, HTML5, Lean UX, Mockups/Prototyping, Usability Analysis, Sketching, Dojo, Illustrations, Axure, Visio, User-centered Design, User Research
Education
Arizona State University 2003 — 2005
Master of Science in Technology, Information Technology
Arizona State University 2000 — 2003
Master of Science (M.S.), Building Design (Design Computng), 4.0
School of Planning and Architecture 1991 — 1996
Bachelor of Architecture (B.Arch.), Architecture
RBC July 2012 - Present
The Canadian Press March 2012 - September 2012
RBC September 2010 - April 2011
Skills
SAP Netweaver, ABAP, ABAP-OO, SAP XI, SAP ERP, Web Services, SAP Procurement, SAP HR, AIX, ETL, Smartstream TLM, SOA, Requirements Analysis, Business Intelligence..., G/L Reconciliations, Agile Methodologies, IBM Websphere Commerce, XML, Java Enterprise Edition, C, SDLC, Unix, Test Cases, Windows Server, Websphere, Data Warehousing, Enterprise Architecture, Solution Architecture, Linux, JavaScript, REST
Education
Anna University 2005 — 2009
Bachelors of Engineering, Computer Science and Engineering
RBC July 2015 - Present
IBM April 2014 - June 2015
IBM Software Group January 2009 - March 2014
IBM WebSphere Software Services January 2005 - December 2008
IBM worldwide Technical Sales April 1999 - December 2004
IBM Toronto Lab July 1997 - May 1999
IBM WTC March 1996 - April 1997
Saudi Arabian Monetary Agency September 1994 - February 1996
Skills
Mobile Applications, MicroService..., Apache Kafka, AngularJS, Node.js, CSS, DevOps, JavaScript, Hadoop, Python, MongoDB, Apache Pig, Bootstrap, D3.js, Neo4j, Mac OS, Linux, AJAX, TOGAF, Eclipse, RESTful WebServices, ESB, Mobile Development, IBM Bluemix, IBM Worklight, Java Enterprise Edition, CouchDB, SOA, Github, Rational Team Concert, Scrum, WebSphere Application..., Web Services, Enterprise Architecture, WebSphere, Service Engagement..., WebSphere Applictaion..., Solution Architecture, SQL, Performance Tuning, WebSphere Message Broker, Integration Architecture, Enterprise Software, IT Strategy, Agile Methodologies, Cloud Computing, UML, Data Visualization
Education
Statistical Studies & Research Institute (SSRI), Cairo University 1993 — 1994
Post Graduate Diploma, Computer Science
Statistical Studies & Research Institute (SSRI), Cairo University 1991 — 1993
Bachelor's Degree, Computer Science
Center of Adult & Continuing Education (CACE),American University in Cairo (AUC) 1990 — 1991
Associate's Degree, Computer Science
Assiut University 1984 — 1989
Bachelor's Degree, Architectural Engineering
RBC May 2013 - Present
Target September 2012 - May 2013
IBI Group May 2011 - September 2012
Blue Pebble / bphealth May 2010 - April 2011
triOS College October 2009 - May 2010
TES - The Employment Solution January 2008 - October 2009
Skills
Recruitment Advertising, Talent Management, Talent Acquisition, Coaching, Recruiting, Sourcing, Team Building, Leadership, Performance Management, Social Media, Employee Relations, Management, Human Resources, Change Management, Team Leadership, Negotiation, Career Counseling, Interviews, Technical Recruiting, Strategy, Relationship Building, Customer Service, Marketing, Onboarding, Networking, Resume Writing, Contract Recruitment, Time Management, Information Sharing, Building Relationships, Teamwork
Education
Sheridan College 2002 — 2004
Advertising and Marketing Communications - Diploma
Athabasca University
CEB Recruiting Leadership Council
University of Toronto
Ryerson University
Human Resources Management
RBC September 2013 - April 2014
United Way of Greater Toronto January 2013 - April 2013
Oxford Learning Centre August 2010 - June 2012
Rebel Apparel June 2007 - August 2009
Skills
Microsoft Excel, Microsoft Word, Financial Modeling, PowerPoint, QuickBooks, Time Management, Financial Analysis, Accounting, Marketing Strategy, Teamwork, Account Management, Account Reconciliation, Team Leadership, Marketing, Valuation, Customer Service, Intercultural..., Organization, Budget Process, VBA, SQL, Bloomberg Terminal, Reuters 3000, Microsoft Project, Reporting & Analysis
Education
McMaster University 2012 — 2015
Master of Business Administration (MBA), Finance
The Marquee Group 2012 — 2012
Athabasca University 2011 — 2012
Tax and Auditing Courses
The University of Western Ontario 2005 — 2010
Bachelors in Business Management and Organizational Studies, Accounting and Finance
Sandvine October 2014 - Present
TD November 2013 - October 2014
BlackBerry May 2012 - September 2013
Ontario Ministry of Municipal Affairs March 2012 - April 2012
RBC October 2010 - February 2012
User Element June 2009 - October 2010
Blue Coat Systems May 2007 - June 2009
The Economical Insurance Group 2003 - 2007
SAP May 1997 - June 2002
SAP May 1996 - May 1997
Skills
HTML, Photoshop, Visio, Dreamweaver, Fireworks, JavaScript, CSS, User-centered Design, PHP, Paint Shop Pro, Morae, Camtasia, Axure, User Interface Design, Requirements Gathering, Business Analysis, Business Requirements, Information Architecture, User Experience, Usability Testing, User Interface, Interaction Design, Web Design, DHTML, Technical Writing, Prototyping, XHTML, Requirements Analysis, Heuristic Evaluation, User Research, WordPress, XML, Persona, User Scenarios, Balsamiq, BMC Remedy, BMC Developer Studio, Task Analysis, Field Studies, Contextual Inquiry, Usability Reviews, SAP, IT Service Management, Usability Engineering, User Experience Design, Usability, Mobile Devices, Accessibility, Card Sorting, Experience Design
Education
Athabasca University
In progress, Psychology
Humber College 1990 — 1994
Certificate, Computer Programming
Humber College 1982 — 1985
Diploma, Journalism
RBC May 2013 - Present
Education
Columbia University - Columbia Business School 2009 — 2011
M.B.A
Arizona State University - W. P. Carey School of Business 1997 — 2001
B.S.
RBC Capital Markets November 2008 - Present
RBC Capital Markets August 2006 - November 2008
CIBC 2001 - 2006
RBC 1997 - 2001
V.S. Engineering Services 1990 - 1995
Skills
Trading, Trading Systems, Trading Compliance, Compliance, Fixed Income, Equities, IT Management, Project Delivery, Program Management, Project Management, Program Development, Strategic Planning, PMO Development, Project Portfolio..., Project Planning, Vendor Management, Team Management, Third Party Vendor..., Change Management, Leadership, Team Leadership, Budget, Resource Management, Resource Development, Project Finance, MS Project, Agile Methodologies, SDLC, Programming, Problem Solving, Programming Languages, Business Analysis, Software Development, Strategic Financial..., Financial Reporting, Business Requirements, PMP, Risk Management
Education
University of Toronto 1988 — 1990
Master of Engineering (M.Eng.), Engineering
Anna University
RBC Wealth Management July 2014 - Present
RBC Wealth Management – Private Banking 2012 - Present
RBC 2008 - 2012
Sazeh consultant Inc. 2002 - 2004
Skills
Credit, Banking, Mortgage Lending, Project Management, Loans, Commercial Banking, Finance, Financial Analysis, Mutual Funds, Lines Of Credit, Portfolio Management, Relationship Management, Retail Banking, Wealth Management, Risk Management
Education
Athabasca University 2013 — 2014
Bachelor of Business Administration (B.B.A.)
Centennial College 2005 — 2008
Human Resources Management/Personnel Administration, General
RBC June 2015 - Present
RBC January 2014 - June 2015
RBC June 2010 - April 2014
QLogitek September 2006 - May 2009
RBC October 2004 - August 2006
Skills
Financial Services, SDLC, Purchasing, Contract Negotiation, Information Technology, Architecture, POS, Integration, ITIL, Data Center, IIS, Team Building, Enterprise Software, Troubleshooting, Process Improvement, Strategy, Analysis, Software Development, Servers, Vendor Management, SharePoint, PMO, Team Management, Management, Leadership, Testing, Project Portfolio..., Start-ups, Enterprise Architecture, Software Project..., Systems Analysis, IT Strategy, Business Analysis, Requirements Analysis, Agile Methodologies, Requirements Gathering, PMP, Project Delivery, .NET, Visio, Business Process..., Business Requirements, Disaster Recovery, Software Documentation, Business Process, IT Management, Governance, Consulting, Business Intelligence, Infrastructure
Education
Athabasca University 2015 — 2017
Master of Business Administration (MBA), Business Administration and Management, General
Architecting the Enterprise 2012 — 2012
TOGAF v9, Enterprise Architecture
York University - Schulich School of Business 1995 — 1996
Masters Certificate in Project Management, Project Management
Sir Sandford Fleming College 1990 — 1994
College Diploma, Information Systems
TD March 2014 - Present
University of Toronto March 2011 - Present
Rogers Communications January 2005 - March 2014
Rogers Wireless 2003 - 2005
RBC 2003 - 2003
Skills
Information Technology..., Regulatory compliance..., Risk based audits using..., IT Audit, Business Continuity, Sarbanes-Oxley Act, COBIT, Information Security..., Governance, CISM, Network Security, SDLC, CISSP, Risk Management, Security, Disaster Recovery, CISA, ITIL, Internal Audit, Information Security, ISO 27001, Vulnerability Assessment, PCI DSS, Auditing, IT Strategy, Enterprise Risk..., Information Technology, Security Audits, Telecommunications, Risk Assessment, Integration, Computer Security, Internal Controls, Financial Risk, CRM, Project Management, IT Management, Enterprise Software, Leadership, Networking, Business Process, PMP, Project Planning, Business Process..., Management, Management Consulting
Education
British Computer Society 1999 — 2002
Professional Graduate in IT, Information Technology
Aspen University 2009 — 2011
MBA, Information Management
RBC March 2012 - Present
RBC January 2008 - March 2012
RBC Royal Bank July 2006 - January 2008
Saudi Aramco - Arabic Computer Systems April 1999 - June 2006
Skills
ITIL, Business Analysis, Disaster Recovery, SDLC, IT Audit, IT Management, Risk Management, Governance, IT Strategy, Management
Education
Athabasca University 2007 — 2013
Bachelor's degree, Applied Studies (Business and IT)
Terna College 1994 — 1997
Diploma, Computer Technology
Maternity Leave July 2012 - Present
Online Business Systems 2007 - 2012
Online Business Systems 2004 - 2007
BTI Canada 2002 - 2004
RBC 2000 - 2002
Education
Athabasca University 2009 — 2015
Bachelor Degree - Applied General Studies - Business Adminstration
The University of Winnipeg 2004 — 2008
Human Resources Diploma
Avenue Bank June 2015 - Present
SNL Financial September 2012 - February 2015
PNC Bank May 2012 - September 2012
RBC February 2007 - February 2012
RBC February 2007 - February 2009
Capital Bank (Capital Bank Financial Corp.) June 2005 - February 2007
Capital Bank (Capital Bank Financial Corp.) January 2004 - June 2005
Noland Company June 2002 - January 2004
Innovative Networking Specialists, Inc. April 2001 - June 2002
Skills
Banking, Financial Analysis, Financial Modeling, Finance, Financial Risk, Capital Markets, Business Analysis, Forecasting, Risk Management, Financial Accounting, Microsoft Excel, Asset Managment, Pricing, Analysis, Management, Loans, Salesforce.com
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
Appalachian State University 1994 — 1999
Bachelor of Business Administration (BBA), Finance, General, 3.01
RBC June 2013 - Present
Minneapolis Park & Recreation Board September 2011 - January 2013
University of Minnesota Aquatic Center December 2006 - May 2012
Brooklyn Center Community Center June 2003 - July 2008
Skills
Troubleshooting, Computer-savvy, Customer Service, Comp TIA A+..., Business Desktop..., Java, Eclipse, C++, Visual Studio, Windows XP, Vist and 7..., Microsoft Office..., Customer-focused
Education
University of Minnesota-Twin Cities 2006 — 2011
79 credits toward Bachelors Degree, Electrical Engineering and Computer Engineering
Anoka Technical College 2011 — 2013
Associate of Applied Science (A.A.S), Electronic Engineering Technician, 3.5
RBC September 2013 - Present
RBC June 2001 - August 2013
Manulife Financial 1997 - 2001
Prudential and Aetna 1990 - 1996
Skills
Financial Reporting, Financial Analysis, Financial Risk, Banking, Sarbanes-Oxley Act, Risk Management, Enterprise Risk..., Internal Audit
Education
York University - Osgoode Hall Law School 2015 — 2015
Certificate in Regulatory Compliance & Legal Risk Management for Financial Institutions
Athabasca University
MBA
Institute of Internal Auditors
Certified Internal Auditor
LOMA
Fellow, Life Management Institute (FLMI)
University of South Africa/Universiteit van Suid-Afrika
Bachelor of Accounting Science (B.Compt)
BMO Harris Bank August 2012 - Present
American Associates Real Estate March 2011 - August 2012
Guaranteed Rate February 2005 - April 2011
Millenium Bank December 2007 - December 2008
RBC 1992 - 2005
Skills
Financial Analysis, Mortgage Banking, Residential Mortgages, Jumbo Mortgage, government mortgages..., fannie mae/freddie mac..., construction lending, canadian citizen..., First Time Home Buyers, Appraisal Skills, Mortgage Underwriting, Mortgage Lending, Construction Loans
Education
Arizona State University 1980 — 1984
BS, Justice Studies/Political Science
RBC May 2013 - Present
Accenture August 2010 - April 2013
Hexaware Technologies July 2006 - May 2010
Skills
SAP HR, ABAP, IDOC, SAP R/3, SAP ERP, ERP, Adobe LiveCycle Designer, SAPScript, SAP Netweaver, SAP Implementation, SAP Portal, Data Migration, Business Process, SAP, SAP BW, IDoc
Education
Anna University
Bachelor of Engineering, Electrical and Electronics
Loyola Institute of Business Administration 2009 — 2009
Certificate in Management of HR, Human Resources
Bell February 2014 - Present
RBC July 2013 - January 2014
RBC September 2011 - July 2013
RBC May 2008 - September 2011
Skills
Risk Management, Banking, Loans, Financial Analysis, Credit, Engineering Management, Relationship Management, Electrical Engineering, Operations Management, Mechanical Engineering, Change Management, Project Management, Process Improvement, Strategy, Critical Environments, Vendor Management
Education
York University 1982 — 1986
Public Policy
Athabasca University
Master of Business Administration (MBA), Business/Managerial Economics
RBC August 2012 - Present
Seneca College of Applied Arts and Technology January 2011 - August 2012
CDI College January 2011 - February 2012
Diamond Institute 2008 - 2009
Junior Achivement of Canada 2007 - 2008
Sun Cellular 2002 - 2004
Small Enterprise Research Development Foundation (SERDEF) 2001 - 2004
Centro Escolar University 2002 - 2003
San Beda College 2002 - 2003
Extraordinary Development Corporation 2000 - 2002
Skills
Marketing Strategy, Marketing, Analysis, Coaching, Management, Project Management, Business Analysis, Market Research, Research, Business Development, Marketing Communications, Training, Customer Service, Event Management, Budgets, Business Planning, Project Planning, Change Management, Microsoft Excel, Process Improvement, Team Leadership, Time Management, Team Building
Education
Ateneo Graduate School of Business 2000 — 2002
MBA, Marketing
Ministry of Transportation October 2013 - Present
Justice Technology Services, Ministry of Community Safety and Correctional Services July 2012 - Present
RBC January 2009 - July 2012
Canadian Tire September 2007 - January 2009
Canadian Tire September 2006 - September 2007
Skills
SharePoint, Microsoft Office..., SDLC, SharePoint Designer, ASP.NET, .NET, Microsoft SQL Server, XML, C#, VB.NET, InfoPath, Systems Analysis, IIS, SSIS
Education
Seneca College of Applied Arts and Technology 2005 — 2012
Computer Programmer Diploma, Computer Science, A
Ateneo de Naga University 2000 — 2004
Computer Science, Computer Science
First Bank November 2013 - Present
First Community Bank October 2006 - October 2013
The Heritage Bank 2003 - 2006
RBC 2000 - 2003
The East Carolina Bank 1997 - 1999
First Citizens Bank 1994 - 1997
East Carolina Farm Credit 1990 - 1994
Perdue Farms, Inc. 1988 - 1990
Skills
Commercial Finance, Small Business, Loans, Mortgage Lending, Small Business Lending, Commercial Banking, Banking, Credit Analysis, Consumer Lending, Underwriting, Lines Of Credit, Commercial Mortgages, Portfolio Management, Loan Origination
Education
Appalachian State University 1983 — 1988
BSBA, Finance
RBC March 2012 - Present
Bank of Montreal March 2009 - March 2012
BMO Harris Private Banking November 2008 - March 2009
Bank of Montreal July 2006 - August 2008
Canada China Business Council March 2007 - July 2008
Canadian Embassy August 2002 - July 2006
Xi'an International Studies University September 1997 - July 2000
Skills
Investments, Banking, Portfolio Management, Financial Analysis, Risk Management, Credit, Finance, Retail Banking, Credit Risk, Loans, Financial Services, Credit Analysis, Strategy, Business Strategy
Education
ESCP-EAP 2001 — 2002
MBA, Financial Management
Asian Institute of Technology 2000 — 2002
MBA, Financial Engineering
Xi'an International Studies University 1993 — 1997
B.A., International Business
RBC August 2014 - Present
HSBC May 2014 - August 2014
Fidelity Investments January 2011 - March 2014
Fidelity Investments January 2006 - December 2010
Fidelity Investments January 2005 - June 2006
ETE Security Service, Inc. 2002 - 2004
MDS 2001 - 2004
Skills
Security, Physical Security, Security Audits, Risk Management, Risk Assessment, Event Management, Interviewing, Fraud Investigations, Team Leadership, Supervisory Skills, Organization, Fraud, Negotiation, Security Operations, Security Management, Corporate Security, Private Investigations, Microsoft Office, Leadership, Certified Fraud Examiner, Interviews
Education
Athabasca University 2012 — 2016
Executive Master of Business Administration (EMBA)
Athabasca University 2013 — 2015
Post Baccalaureate Diploma in Management (PBDM)
Seneca College 2004 — 2004
Law Enforcement Communication
University of Toronto 1997 — 2001
General Arts, Life Sciences Biology/Chemistry
RBC November 2010 - July 2014
SBR Global June 2010 - November 2010
Skills
Analysis, Analytics, Business Analysis, Excel Models, Financial Analysis, Financial Modeling, Financial Reporting, Management
Education
Aston University 2003 — 2005
Master of Science (MSc), Operational Research and Performance Management
The University of Wolverhampton 1999 — 2002
Bachelor of Science (BSc), Mathematical Sciences and Computing
Fayetteville Manor Assisted Living June 2015 - Present
Penick Village February 2014 - Present
Harnett County Schools October 2010 - Present
The Leak Group March 2015 - June 2015
UNC Health Care November 2011 - April 2013
Carillion Assisted Living January 2013 - March 2013
Ashewood Estates/Victoria Manor April 2008 - February 2009
Sandy Ridge Assisted Living March 2007 - April 2008
Saint Augustine's University August 2003 - September 2005
RBC January 2003 - August 2003
Skills
Policy, Training, Program Management, Management, Software Documentation, Analysis, Human Resources, Hospitals, Administration, Customer Service, Performance Management, Budgets, Recruiting, Healthcare Management, Nursing, Data Analysis, Organizational..., Assisted Living..., Strategic Planning, Time Management, Case Management, Outlook, Project Management, Change Management, Community Outreach, Healthcare, Public Speaking, Team Building, Leadership, Leadership Development, Employee Relations, Microsoft Office, Hiring, Employee Benefits, Home Care, Coaching, Elder Care, Nonprofits, Medicaid, Marketing, Data Entry, Microsoft Excel, Managed Care, Fundraising, Long-term Care, HIPAA, Program Development, PowerPoint, Microsoft Word, Sales
Education
Strayer University 2015 — 2017
Master of Business Administration (MBA), Public Health
Ashford University 2014 — 2016
Master's degree, Health/Health Care Administration/Management, 3.24
NCALA 2014 — 2015
Certification in Assisted Living, Health/Health Care Administration/Management
Ashford University 2012 — 2014
Master of Business Administration (M.B.A.), Organizational Management, 3.24
Ashford University 2010 — 2012
Bachelor of Science (B.S.), Health Care Admininstratiom, 3.33
Lee County Senior High
Sun Life Financial January 2015 - Present
IBM Canada June 2014 - December 2014
Scotiabank February 2014 - June 2014
Shoppers Drug Mart January 2013 - January 2014
Manulife Financial February 2011 - December 2012
eHealth Ontario ( Smart Systems for Health Agency) May 2006 - February 2011
NTS WEB - Content and Financial Solutions May 2005 - May 2006
RBC October 2004 - May 2005
Genworth Financial January 2004 - October 2004
The Guardian Life Insurance Company of America May 2003 - December 2003
Skills
PMO, Business Requirements, Requirements Analysis, SDLC, PMP, Software Project..., Project Portfolio..., Visio, ITIL, Vendor Management, Business Process..., Business Analysis, Testing, Quality Assurance, Software Documentation, Analysis, Databases, Project Management, Requirements Gathering, Management
Education
Asian Institute of Technology 1998 — 2000
Master of Science (M.Sc.), Information Mgmt & Computer Science
Asian Institute of Technology 1998 — 2000
Master's degree, Information Technology
RBC July 2010 - Present
Polytainers Inc. October 2004 - June 2010
Celestica December 1999 - May 2004
Skills
Operational Excellence, Kaizen, Six Sigma, 5S, Lean Manufacturing, Leadership, Value Stream Mapping, Program Management, Continuous Improvement, Business Process..., Strategic Planning, Training, Cross-functional Team..., Coaching, Green Belt
Education
Concordia University 1995 — 1999
Master Of Engineering, Mechanical Engineering, Distinction
Anna University 1991 — 1995
Bachelor Of Engineering, Production Engineering
CEGEP - John Abbott College 2000 — 2001
Diploma in E-Commerce, Information Technology, Distinction
PwC Canada December 2013 - Present
Price Waterhouse Management Consultants 2000 - 2005
RBC 1997 - 1999
Skills
Management Consulting, Change Management, Process Improvement, Business Process..., Business Analysis
Education
Athabasca University
Master of Business Administration (MBA)
RBC March 2014 - Present
RBC January 2013 - March 2014
RBC December 2010 - January 2013
Skills
Credit, Banking, Financial Services, Lines Of Credit, Retail Banking, Consumer Lending, Debt Consolidation, Investments, Risk Management
Education
Anglia Ruskin University 2005 — 2008
BA (Hons), Business Economics
JenNiKitin, Studio and Youth programming January 2003 - Present
Hollis Nikitin decorative paint January 1998 - January 2002
RBC January 1989 - January 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Outlook, Windows, Teaching, Budgets, C++, C, Grants, Graphic Design, Business Cards, Web Design, Youth Development, Youth Programs, Art Education, Visual Arts
Education
Athabasca University 2010 — 2014
Bachelor of Arts (B.A.), Sociology and Anthropology
International Academy of Design 1989 — 1992
Interior design, Interior Design
RBC Global Asset Management January 2013 - Present
RBC Direct Investing October 2010 - January 2013
RBC March 2009 - October 2010
Good Harvest Flavors and Spice Corp. February 2006 - August 2008
Skills
Banking, Mutual Funds, Wealth Management, Finance, Fixed Income, Equities, Financial Services, Portfolio Management, Financial Modeling
Education
Certified Management Accountants - Chartered Professional Accountants of Ontario 2012 — 2015
In progress
Ateneo Graduate School of Business 2006 — 2008
Business Administration
Hartnell College
Associate of Science
Hartnell College
Associate of Science
University of San Carlos
Bachelor of Science
TransCanada January 2013 - Present
Marshall Tittemore Architects April 2010 - November 2011
Streamline Automation October 2007 - June 2009
RBC May 1999 - September 2007
Skills
Marketing Communications, Marketing Strategy, Marketing, Customer Service, Advertising, Strategic Planning, Microsoft Office, Project Management, Team Building, Direct Marketing, Market Research, Customer Experience, Customer Retention, Social Media Marketing, CRM
Education
Athabasca University 2006 — 2007
Bachelor of Management
SAIT 2003 — 2005
Business Administration
Chase June 2012 - Present
Dovenmuehle Mortgage, Inc. January 2006 - June 2012
RBC June 2003 - January 2007
Skills
Mortgage Lending, FHA, Loans, Mortgage Banking, Refinance, Loan Origination, Credit, Residential Mortgages, Investments, Banking, Real Estate, VA loans, Underwriting, Investment Properties, First Time Home Buyers, Loss Mitigation, Mortgage Servicing, Loan Servicing, Funding
Education
Ashford University 2013 — 2014
Bachelor of Arts (B.A.), Health/Health Care Administration/Management
University of Phoenix 2006 — 2009
Associate of Arts (A.A.), Health/Health Care Administration/Management
Frankfort KY Wesleyan Church April 2011 - Present
Wesleyan Seminary Foundation July 1993 - Present
Corinth First Church of God (Anderson, IN) June 1989 - May 2009
RBC July 1974 - August 1984
Skills
Microsoft Office, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Event Planning, Nonprofits, Volunteer Management
Education
Asbury Theological Seminary 1988 — 1993
Master of Divinity (MDiv), Ministry
Asbury University 1984 — 1988
BA, Bible