Experience
Banking  August 2014 - Present
RBC   July 2013 - July 2014
RBC   March 2008 - July 2013
CIBC  April 2006 - March 2008
CIBC  July 2004 - July 2006

Skills
Investments, Small Business Lending, Commercial Lending, Personal lending, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets

Education
Carleton University   1998 — 2001
Bachelor's Degree

Elmvale District High School

Experience
RBC   August 2014 - Present
Canadian Heritage / Patrimoine Canadien  January 2013 - April 2014
Carleton University  September 2013 - December 2013
Status of Women Canada  January 2012 - December 2013
NATTIQ   January 2011 - January 2013

Skills
Visio, SQL, Java, Microsoft Excel, Teamwork, Customer Service, Enterprise Architecture, IBM Rational System..., HTML, HTML5, SSRS, Microsoft SQL Server

Education
Carleton University   2009 — 2013
Bachelor of Commerce (B.Com.), Information Systems

St.Mary C.S.S   2005 — 2009
Ontario Secondary School Diploma

Experience
RBC   April 2015 - Present
SR  May 2011 - Present
Monthly Plume Inc.   January 2014 - April 2015
The Central Group  April 2012 - November 2013
FX Creative  October 2010 - April 2012
Kangaroo Design   September 2008 - July 2010
Fute Design   September 2008 - August 2009
Royal Ontario Museum  May 2007 - September 2007
Industry Canada  May 2005 - May 2006
Modeimpact.com   January 2002 - May 2005

Skills
Product Design, Industrial Design, Concept Development, Design Strategy, Sketching, Adobe Creative Suite, Rapid Prototyping, Design Thinking, Product Development, Business Strategy, Strategic Planning, Packaging, Rendering, Concept Generation, Design Management, SolidWorks, Concept Design, CAD, User Research, User Experience, Strategy, InDesign, User-centered Design, Graphics, Creative Problem Solving, 3D rendering, Materials, Experience Design, Research, Injection Molding, Sheet Metal, Prototyping, Model Making, Ideation, Research Design, 3D, Design for Manufacturing, Ergonomics, Human Factors, User Interface Design, Consumer Products, Manufacturing, Drawing, Exhibit Design, Graphic Design, Creative Direction, Usability Testing, 3D Rendering

Education
California College of the Arts   2012 — 2014
Master of Business Administration (MBA) in Design Strategy, Business Administration and Management, General, 3.8 GPA

Carleton University   2003 — 2008
Bachelor of Industrial Design (BID), Minors in Business, Psychology

C.W. Baker High School   1998 — 2001
High Honors Regents Diploma, Art, Math, Science

Experience
RBC Wealth Management  May 2013 - Present
RBC   May 2011 - May 2013
TK Financial GroupTK Wealth Management Group Inc   April 2008 - January 2011
TK Insurance Group Inc   April 2008 - January 2011
Investors Group  January 2008 - April 2008

Skills
Banking, Relationship Management, Financial Services, Financial Markets, Wealth Management, Portfolio Management, Financial Risk, Investments, Equities, Business Relationship..., Financial Advisory, Retirement, Strategy, Sales, Analysis, Retirement Planning, Team Management, Mutual Funds, Finance, Financial Analysis, Strategic Financial...

Education
University of Ottawa / Université d'Ottawa   2008 — 2010
Honours Bachelor of Social Science, Major in Economics

Telfer School of Business   2008 — 2010
Minor in Business Administration

Carleton University   2006 — 2008
Economics

St. Peter High School

Experience
Scotiabank International Banking   February 2012 - Present
Scotiabank International Banking   June 2011 - January 2012
Scotiabank International Banking   December 2009 - September 2011
Scotiabank International Banking   November 2006 - November 2009
MC Direct  April 2004 - October 2006
RBC   June 2003 - April 2004
Bensimon Byrne  June 1999 - May 2003
Rapp Collins Worldwide  November 1994 - July 1999

Skills
Banking, Risk Management, Retail Banking, Portfolio Management, Financial Analysis, Business Analysis, Credit Cards, Relationship Management, Strategic Planning, Mergers & Acquisitions, Marketing, Management, Financial Services, Credit Risk, Analytics, Investments, CRM, Product Development, Entrepreneurship, Budgets, Finance, Credit, Commercial Banking, Training, Strategy, Analysis, Financial Risk, Vendor Management, Change Management, Payments, Internet Banking, Executive Management, Product Management

Education
Sheridan College   1993 — 1994
Advertising and Marketing

Carleton University   1988 — 1992
Sociology and Anthropology

Experience
RBC   June 2015 - Present
Hill+Knowlton Strategies  August 2014 - May 2015
Holt Renfrew  March 2013 - February 2014
Ryerson University  September 2012 - May 2013
Government of Canada  June 2009 - August 2012
Government of Canada  September 2008 - June 2009
Government of Canada  July 2000 - September 2008
Government of Canada  April 2007 - July 2007
Government of Canada  October 2006 - April 2007
Government of Canada  March 2006 - October 2006

Skills
Strategic Communications, Media Relations, Public Relations, Public Affairs, Government, Crisis Communications, Press Releases, Internal Communications, Training, International Relations, Policy, Coaching, Project Planning, Spokesperson, Editing, Event Management, Communications Planning, Partnerships, Marketing Communications, Social Media, Community Development, Management, Crisis Management, Social Networking, Copywriting, Time Management, Diplomacy, Administration, Analysis, Speech Writing, Corporate Communications, Event Planning, Politics, Public Speaking, Stakeholder Engagement, Public Policy, Research, Journalism, Policy Analysis, Reputation Management, Proofreading, Retail, Strategic Planning, Leadership Development, Project Coordination, Executive..., Tracking Budget Expenses, Executive Calendar..., Organizing Meetings, Building Relationships

Education
Ryerson University   2012 — 2013
Foundations of Management

Carleton University   1994 — 1999
B.A., French, Mass Communications

Experience
RBC Dominion Securities  April 2015 - Present
RBC   September 2013 - April 2015
University of Cincinnati Economics Center   September 2012 - June 2013
Greater Vancouver Community Credit Union   July 2010 - July 2011
Greater Vancouver Community Credit Union   September 2009 - July 2010

Skills
Financial Analysis, Data Analysis, Economics, Finance, Time Management, Sales, Credit, Event Planning, Credit Cards, Public Speaking

Education
Capilano University   2004 — 2008
Bachelor of Music - Jazz Studies

Experience
The Movember Foundation  July 2014 - Present
Médecins Sans Frontières (MSF) / Doctors Without Borders   May 2013 - May 2014
KPMG Enterprise  October 2009 - April 2013
Alterna Savings  May 2007 - August 2008
RBC   May 2006 - August 2007
Personal Start Up   September 2003 - August 2007
Township of Russell   June 2005 - August 2005

Skills
Financial Analysis, Auditing, Financial Accounting, Coaching, Staff Mentoring, Microsoft Office, Data Analysis, Time Management, Financial Reporting, Accounting, Audit, GAAP, Internal Controls, Teamwork, Internal Audit, Budgets, Analysis, Finance, Account Reconciliation, Leadership, Management, Creative Solutions, Microsoft Excel, Networking, Non-profit Finance

Education
Queen's University   2013 — 2013
Certificate in Online Strategy

Carleton University   2004 — 2009
B Comm. (High Honours), Accounting

Experience
Entrinsic  September 2014 - February 2015
Community Advocacy & Legal Centre   October 2012 - September 2013
RBC   August 2007 - February 2013
Legal Assistance of Windsor   May 2011 - April 2012
Carleton University  June 2006 - April 2007
Jamaican Canadian Association   June 2004 - August 2005

Skills
Research, Public Speaking, Team Leadership, Social Media, Time Management, Strategic Planning, Project Management, Legal Writing, Leadership, Customer Service, Non-profits, Legal Research, Critical Thinking, Workshop Facilitation, Public Relations, Microsoft Office, French, Event Management, Data Analysis, Policy, Fundraising, Microsoft Word, Analysis, Privacy Law, Corporate Law, Litigation, Event Planning, Organization, Mediation, Intellectual Property, Policy Analysis, Coaching, Public Policy, Employment Law, Volunteer Management, Commercial Litigation, PowerPoint, Immigration Law, Dispute Resolution, System Administration, Civil Litigation, Contract Negotiation, Microsoft Excel, Editing, Government, Corporate Governance, Legal Advice, Negotiation, Due Diligence, Community Outreach

Education
University of Windsor Law School   2009 — 2012
Juris Doctor, Law

Carleton University   2003 — 2007
Bachelor of Arts Honours, Criminology and Criminal Justice

Experience
RBC   April 2014 - Present
Ahenam Corporation   December 2009 - December 2014
RBC   July 2010 - March 2014
Sigtivity   July 2012 - December 2013
Canadian Tire  December 2009 - July 2010
Innovative Detailing Services   December 2008 - June 2009
Mitel  July 2008 - November 2008
Ottawa Community Housing Corporation (OCH)   May 2006 - November 2006

Skills
Agile Methodologies, Web Applications, Microsoft SQL Server, Project Management, Mobile Applications, Programming, Web Services, Java Enterprise Edition, Eclipse, Start-ups, Object Oriented Design, Entrepreneurship, SDLC, Unix, Business Development, Product Management, HTML 5, REST, SOA, Business Strategy, Product Development, Amazon Web Services..., Team Building, Strategic Partnerships, System Architecture, Requirements Gathering, Integration, XML, JavaScript, Databases

Education
Carleton University   2011 — 2014
Master of Engineering (MEng), Technology Innovation Management

University of Toronto   2010 — 2011
Certificate, Project Management

Centennial College   2009 — 2010
Microsoft .NET & IBM Java RAD/WAS

Carleton University   2004 — 2008
Bachelor of Engineering, Computer Systems Engineering

Experience
Pure Spirits Oyster House and Grill   May 2012 - August 2012
Chef House - George Brown College   September 2011 - December 2011
RBC   January 2006 - January 2009
UCCB Cafeteria   January 1995 - January 1997
Pizza Delight   January 1993 - January 1994

Skills
Event Planning, Customer Service, Microsoft Office, Event Management, Project Planning, Public Speaking, Project Management, Social Media, Food Preparation, Sanitation, Cooking

Education
George Brown College   2011 — 2012
Ontario College Diploma, Culinary Management

Saint Mary's University   1999 — 2003
Bachelor of Arts, Criminology

Cape Breton University   1997 — 1998
Bachelor of Arts, Community Studies

Cape Breton University   1994 — 1998
Bachelor of Arts, Major Political Science, Minor Psychology

Experience
United Way/Centraide Ottawa  July 2004 - Present
Algonquin College  January 2006 - January 2011
RBC   January 2002 - July 2004
United Way/Centraide   August 2003 - December 2003
RBC   January 1994 - January 2002
RBC   January 1989 - January 1994

Skills
Fundraising, Volunteer Management, Sponsorship, Mentoring, Non-profits, Philanthropy, Event Planning, Customer Service, Nonprofits, Social Networking, Recruiting, Professional Mentoring, Workshop Facilitation, Management, Event Management, Sales, Interviews, Public Speaking, Negotiation, Policy, Social Media Marketing, Leadership, Strategic Planning, Team Building, Internal Communications, Budgets, Community Development

Education
University of Toronto   1985 — 1990
Bachelor of Arts, French and English Studies

Carleton University
Institute of Canadian Bankers, Letter of Accomplishmnet

Experience
Health Canada Santé Canada  May 2015 - Present
City of Ottawa  May 2015 - Present
Hockey Canada  September 2004 - Present
Motivate Canada  July 2014 - June 2015
RBC   January 2014 - January 2015
Parks Canada  May 2011 - September 2012
Parks Canada  May 2010 - September 2010
National Tennis School   June 2006 - May 2010

Skills
International Business, Strategic Planning, Research, Supply Chain Management, Statistical Data..., Digital Marketing, Administration, Finance, Teamwork, Time Management, Leadership, French, Customer Service, Public Speaking, Team Leadership, Microsoft Office, Data Analysis, Event Planning, Social Media, Project Management, Tennis, Sports Management

Education
University of Leeds   2012 — 2013
Master of Science (MS), International Business, with Distinction

Carleton University   2008 — 2012
Bachelor of Commerce (BCom), Business/Commerce, General

Ecole supérieure de Commerce de Rennes   2011 — 2011
Bachelor of Commerce (BCom), Business/Commerce, General, Highest Honours

Sacred Heart High School   2004 — 2008
High School, Honour Roll

Experience
RBC   December 2014 - Present
RBC   September 2012 - November 2014
RBC   January 2012 - September 2012
RBC   May 2011 - December 2011

Skills
Finance, Customer Service, Team Leadership, Leadership, Sales, Microsoft Office, PowerPoint, Organization, Microsoft Word, Marketing, Event Planning, Social Media, Social Networking, Analysis, Teamwork

Education
Carleton University   2008 — 2012
Bachelor of Commerce (BCom), International Business

Experience
Canadian Armed Forces  April 2011 - Present
Arcs & Grids Corp.   March 2011 - Present
Canadian Armed Forces  February 1996 - Present
RBC   September 2004 - April 2006

Skills
Businessowners, Government, Military, Army, Artillery, Command, Security Clearance, Management, Builders, Forklift Operator, Gas, Training, Defence, Military Experience, National Security, Defense, Afghanistan, Military Operations, Operational Planning, Military Training, Emergency Management, Physical Security, NATO, Tactics, Weapons, Security Management, Force Protection, Organizational..., Military Logistics, Intelligence Analysis

Education
Ryerson University   2000 — 2004
Bachelor of Science (BSc), Computer Science

Carleton University   1999 — 2000
Bachelor of Science (BSc), Computer Mathematics

Experience
Danica Imports   May 2012 - Present
Mark's (Mark's Work Wearhouse)   November 2009 - June 2010
The Medical Associates   June 2009 - October 2009
Digital Sunshine Interactive   2001 - January 2008
RBC   January 2007 - November 2007
The Salvation Army  June 2005 - September 2006
School District No. 46 (Sunshine Coast)   September 1997 - August 1999

Skills
Typing 65 wpm, Advanced MS Office, Word Press, Sales, Accounting, Time Management, Data Entry, Teamwork, Marketing, Administrative..., Organization &..., Filing, Event Planning, Social Media, Event Management, Invoicing, Team-oriented, Budgets, Administration, Accounts Receivable, Payroll, Wordpress, Microsoft Office, Office Administration, Customer Service

Education
Capilano College   1989 — 1991
Business Management, Marketing

Sutherland Secondary   1987 — 1989
Grade 12, Dogwood

Experience
RBC   2010 - Present
TD Canada Trust  2004 - 2006
Enterprise Rent-A-Car  2000 - 2004

Skills
Portfolio Management, Strategic Financial..., Investments, Banking, Risk Management, Credit, Mortgage Lending, Financial Analysis, Financial Risk, Wealth Management, New Business Development, Sales Management, Insurance, Loans, Negotiation, Strategic Planning, Business Analysis, Mutual Funds, Management, Corporate Finance, Leadership, Finance, Financial Advisory, Mergers & Acquisitions, Asset Management, Retirement Planning, Business Planning, Investment Advisory

Education
University of Newcastle   2006 — 2007
MBA, Corporate Finance

Carleton University   1995 — 1999
B.A., Business

Experience
RBC   January 2015 - Present
Univers Ristorante Bar   November 2014 - Present
Parliament of Canada  April 2013 - November 2014
Mambo Nuevo Latino   April 2012 - November 2014
BCBG Max Azria  October 2008 - February 2013
Homesense  August 2007 - November 2008
OZ Video Games   April 2006 - August 2007

Skills
Organization, Social Skills, Customer Service, Customer Satisfaction, English Literature, English grammar, Linguistics, Visual Merchandising, Fashion, Loss Prevention, Store Management, Sales, Merchandising, Apparel, Team Leadership, Styling, Microsoft Word, Store Operations, Trend Analysis, Window Displays

Education
Carleton University   2010 — 2013
Bachelor of Arts (B.A.), Double Honours in English and Linguisitcs

College LaSalle   2008 — 2010

Experience
Ledcor  October 2012 - March 2013
RBC   January 2011 - July 2012
PaladinSecurityGroup Ltd  2010 - 2011
Several Community Boards   June 2005 - November 2010
Blossem Time   May 2005 - August 2010
Nelson & District Credit Union Crawford Bay, B.C   January 2001 - January 2005
Fairy Treats Crawford   January 1999 - January 2001

Skills
Customer Service, Research, Outlook, Teaching, Microsoft Office, Nonviolent Crisis..., Marketing, Microsoft Excel, Crisis Intervention, Leadership

Education
Camosun College
General Studies

Crawford Bay Secondary

Selkirk College
General Studies

Experience
Ontario Ministry of Transportation  September 2014 - Present
The BA Coach Inc.   January 2011 - Present
RBC   March 2013 - August 2014
IIBA Toronto Chapter   July 2009 - August 2013
Bank of Montreal  July 2009 - March 2013
Toastmasters - Bay and Adelaide Speakers   May 2011 - September 2012
Apex Cloud Canada Inc   March 2009 - June 2011
USAA  August 2003 - January 2009
Tata Consultancy Services(TCS)   August 2003 - January 2009

Skills
CBAP, Thought Leadership, Process Migration, Data Migration, CBAP Exam Prep, CCBA Exam Prep, CBAP Trainer, Certified Business..., Software Documentation, Data Modeling, Business Analysis, Certified Business..., Podcasting, Legacy Modernization, Salesforce.com, Wireframes, Requirements Analysis, Business Process, Business Intelligence, Agile Methodologies, Business Requirements, Requirements Gathering, Visio, Strategy, PMP, UML, SharePoint, Software Project..., Analysis, Gap Analysis, Systems Analysis, User Acceptance Testing, SDLC, Requirements Management, Training, Testing, Process Modeling, Business Architecture, Business Process Design, Use Case Analysis, Business Process Mapping, Data Warehousing, Waterfall, RUP, CMMI, Requirement..., BPMN, User Stories, Project Portfolio..., Functional Requirements

Education
University of Toronto   2013 — 2015
Certificate in Creative Writing, Creative Writing

Carnegie Mellon University   2011 — 2011
CMMI for Dev, Capability Maturity Model Integration(CMMI) for Dev V1.3

Salesforce.com   2010 — 2010
CON201, Salesforce - Implementation Essentials

BMO Financial Group Institute for Learning   2006 — 2010
RMBA - Level 1, Business Analysis, Specifying and Facilitating Requirements, Stakeholder Analysis

Alliance Française   2003 — 2004
Pre-diplômes de langue, French Language

Visvesvaraya Technological University   1999 — 2003
Bachelor of Engineering, Computer Science and Engineering (Equiv 4.0 GPA)

Experience
RBC   August 2015 - Present
Seneca College  January 2015 - Present
Canadian Network for Respiratory Care   October 2013 - Present
Talentilo   January 2014 - Present

Skills
Organizational..., Training, Talent Management, Performance Management, Employee Engagement, Strategy, Management, Leadership Development, Workshop Facilitation, Staff Development, Management Consulting, Succession Planning, HRIS, Prior Learning..., Career Development, Human Resources, Program Management, Project Management, Business Development, Organizational..., Certification, Facilitation, Competency-based...

Education
University of Toronto - Ontario Institute for Studies in Education   2009 — 2011
Master of Education, Adult Education and Community Development

Carleton University   2002 — 2007
Bachelor of Commerce, Marketing and Managing People and Organizations

Experience
RBC   July 2013 - Present
Evertz  August 2012 - July 2013
Carleton University  September 2009 - January 2012
Carleton University  January 2011 - June 2011
Ryerson University  June 2008 - September 2008

Skills
SDLC, Java, C++, EMV, Matlab, Biomedical Engineering, Experimental Design, Scientific Writing, Literature Reviews, Research Ethics, Statistical Signal...

Education
Carleton University   2009 — 2011
M.A.Sc, Systems and Computer Engineering

Ryerson University   2005 — 2009
Bachelor of Engineering (B.Eng.), Computer Engineering

Experience
Harnett County Register of Deeds   October 2010 - Present
RBC   June 2007 - September 2010
O. Henry Willis, Jr., P.A.   January 2002 - May 2007

Skills
Notary Public, NC State Bar Certified..., Certified Assistant..., NC State Board of..., Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Banking, Loans, Government, Policy, Data Entry, Leadership, Community Outreach, Public Relations, Team Building, Management, Leadership Development, Nonprofits, Program Management, Event Planning, Organizational..., Economic Development

Education
Campbell University   2005 — 2007
BBA, Business Administration

Johnston Community College   2003 — 2005
Transfer, Business

Triton High School

Experience
Barclays Investment Bank  April 2011 - Present
Barclays Investment Bank  April 2009 - March 2011
RBC   April 2005 - March 2007
Manulife (International) Limited   April 2001 - April 2005

Skills
Investment Banking, Capital Markets, Change Management, Leadership, Internal Controls, Program Management, Business Strategy, Strategic Planning, Finance, Management, Business Analysis, Financial Risk, Risk Management, leaders, Web Design, Cash Management, Management Consulting, Project Coordination, Programme Governance

Education
Schulich School of Business   1999 — 2001
Master of Business Administration (MBA), International Finance

Carleton University
Bachelor of Arts (BA), Foreign Languages and Literatures, General

Experience
RBC   January 2015 - Present
RBC   February 2012 - December 2014
Government of Ontario, Labour and Transportation I&IT Cluster   July 2011 - December 2011
The Manta Group  January 2008 - December 2011
Government of Ontario, Labour and Transportation I&IT Cluster   January 2011 - June 2011
Bank of Montreal  February 2010 - December 2010
INTRIA Items Inc.  January 2009 - December 2009
Government of Ontario, Children, Youth, and Social Services I&IT Cluster   May 2008 - November 2008
Government of Ontario, Children, Youth, and Social Services I&IT Cluster   February 2008 - April 2008
Pink Elephant  January 2007 - December 2007

Skills
IT Service Management, ITIL, COBIT, Project Management, Process Improvement, Process Maturity..., Process Design, Team Leadership, Process Maturity, Governance, Business Process..., Change Management, IT Management, Service Management, Leadership, Management, Training, Security, Business Analysis, Enterprise Software, SDLC, IT Strategy, Information Technology, Project Delivery, Project Planning, Vendor Management, Project Portfolio..., Process Management, Call Centers, Incident Management, Service Desk, Problem Management

Education
Ryerson University   2002 — 2008
Certificate

Lambton College of Arts & Technology   1997 — 1998
Information Technology Professional

Carleton University   1989 — 1994
BA Honours

Experience
Scotiabank  April 2015 - Present
CIBC  August 2013 - February 2015
RBC   October 2012 - July 2013
IN Marketing Services  July 2008 - July 2012
Future Shop  November 2005 - September 2007

Skills
Customer Service, Direct Sales, Leadership, Strategic Planning, Adobe Fireworks, Expression Web, Managerial Accounting, Operations Management, Cross-cultural..., Photoshop, Retail, Management Accounting, Event Planning, Marketing, Sales, Team Leadership, Management, Marketing Strategy, Social Media Marketing, Time Management, Social Media, Teamwork, Microsoft Office

Education
Capilano University   2010 — 2012
Advanced Diploma, International Business

Capilano University   2008 — 2012
Bachelor's degree, Business Administration

Experience
Manulife  January 2015 - Present
Desjardins Financial Security Independent Network  2005 - 2014
Desjardins Financial Security Indepedent Network   2004 - 2014
Independent Order of Foresters  2002 - 2003
RBC   1989 - 2002

Skills
Manulife One, Residential Mortgages, Home Equity Lines of..., Mortgage Lending, Banking, Cash Flow Management, Financial Services, Financial Planning, Critical Illness, Retirement Planning, Retirement, Employee Benefits, Disability Insurance, Financial Planners, Investments, Wealth Management, Estate Planning, Mutual Funds, Strategic Financial..., Long-term Care, Insurance, Fixed Annuities, Investment Strategies, Financial Advisory, Wealth, Term Life Insurance, Insurance Planning, Long Term Care, Group Benefits

Education
Trent University   1992 — 1993
Finance and Marketing

Canadore College   1986 — 1988
Diploma, Broadcast Journalism

Experience
Blue Shield of California  November 2013 - Present
Hewlett-Packard  February 1998 - Present
Blue Shield of California  February 2011 - November 2013
Avery Dennison  October 2006 - January 2011
Smart & Final  September 2004 - November 2006
Wyse Technology  March 2004 - September 2004
Mitsubishi Electric  February 2004 - March 2004
RBC   January 2004 - February 2004
KoSa  November 2003 - December 2003
Microsoft  January 2003 - October 2003

Skills
EDI, EDI ANSI X12, Gentran, Project Management, Team Building, Process Improvement, Integration, SDLC, SQL, Requirements Analysis, B2B, Scripting, HTML Scripting, Manufacturing, WordPress, Healthcare, Release Management, Production Support, Enterprise Architecture, Photography, World Traveler, E-commerce, Team Leadership, Microsoft Office, Program Management, Cross-functional Team..., Visio, IT Management, Management

Education
Carleton University
Bachelor of Computer Science (Honours), Computer Software Engineering

Experience
Info-Tech Research Group  July 2015 - Present
International Performance Management Institute (IPMI)   September 2014 - Present
Mosaic Sales Solutions  April 2014 - September 2014
RBC   July 2013 - August 2013
Procor Limited  April 2011 - August 2013
Oakville Basketball Association   January 2008 - May 2008
Tim Hortons  February 2005 - March 2008

Skills
Sales, Highly Ambitious, Persuasive Speaker, Highly personable, Finance, Accounting, Business Intelligence, Direct Sales, Selling, Selling Skills, Strategic Selling, Microsoft Excel, Team Leadership, Customer Service, Microsoft Office, Time Management, Leadership, Teamwork, Social Media

Education
Carleton University   2010 — 2014
B.A. Honours, Business Law, Minor in Business - Concentration in Finance

Abbey Park High School   2006 — 2010

Experience
PNC  July 2014 - Present
PNC  August 2010 - Present
RBC   August 2010 - March 2012
Paddys Hollow   February 2008 - June 2011

Skills
Banking, Cash Management, Training, Customer Service, Microsoft Office, Lotus Notes, Outlook, POS, Tenant Management, Sales, Financial Services, Time Management, Retail Banking

Education
Cape Fear Community College   2013 — 2014
Certification, Aesthetician/Esthetician and Skin Care Specialist

University of North Carolina at Wilmington   2004 — 2009
Bachelor of Arts (BA), Psychology

Experience
Virgin Mobile Canada  January 2015 - Present
Virgin Mobile Canada  October 2014 - January 2015
RBC   July 2012 - October 2014
Freelancer  March 2012 - June 2014
Faulhaber PR   December 2011 - March 2012
DW Communications  September 2011 - December 2011

Skills
Writing Skills, Attention To Detail, Press Releases, Press Kits, Press Materials, Able To Multi-task, Meeting Deadlines, Event Planning, Media Relations, Social Media Outreach, Social Media Monitoring, Social Media, Strategic Planning, Strategic Communications, Media Monitoring, Media Lists, Constant Contact, Filemaker Pro, Results Oriented, Problem Solving, Microsoft Office

Education
Humber College   2014 — 2014
Marketing Management Postgraduate Certificate

Carleton University   2007 — 2011
Bachelor of Arts (BA), Communication and Media Studies

Experience
Apple  May 2015 - Present
Apple  July 2012 - May 2015
RBC   2009 - 2012
CIBC  2008 - 2009

Skills
Sales, Training, Investment Banking, Retail Banking, Mutual Funds

Education
Carleton University   2001 — 2005
Bachelor of Arts (BA), History

Experience
MD Financial Management  June 2014 - Present
MD Physician Services  November 2013 - May 2014
RBC   September 2013 - November 2013
Dragonwave   June 2010 - September 2013
TD  November 2012 - August 2013

Skills
•Experienced in a SOX..., Excellent analytical..., MS Word, Excel..., Developed extensive..., Leadership abilities..., Attention to detail..., Exemplary communication..., Strong sales abilities..., Ability to multitask..., Internal Audit, Team Leadership, Technical Support, Telecommunications, Microsoft Exchange, Sales, Databases, Customer Service

Education
Carleton University   2009 — 2013
Bachelor of Commerce (B.Com.), Accounting and Finance

Experience
RBC Capital Markets  May 2015 - Present
Maax Financial Inc.   January 2005 - Present
RBC Capital Markets  February 2014 - July 2014
RBC   December 2012 - November 2013
RBC Capital Markets  October 2012 - January 2013
RBC Capital Markets  October 2012 - December 2012
MDS Inc.  September 2008 - April 2009
RBC Capital Markets  December 2006 - October 2007
RBC Royal Bank  February 2005 - December 2006
TD Bank  October 2003 - February 2005

Skills
Financial Risk, Strategy, Risk Assessment, Internal Controls, Risk Management, Managerial Finance, Enterprise Risk..., Corporate Governance, Due Diligence, Management Consulting, Banking, Business Strategy, Sarbanes-Oxley Act, AML, Capital Markets, Accounting, FATCA, FBAR - Foreign Bank..., Private Equity, Wealth Management..., Compliance, Financial Regulation

Education
Institute of Chartered Accountants in England and Wales   2008 — 2008
Certificate, IFRS

Society of Management Accountants - Ontario   2002 — 2003
CMA, Accounting; Consulting;

Canisius College   1997 — 1998
MBA, Family Business Consulting; Finance;

Western University   1994 — 1995
Honours, Sociology

Western University   1991 — 1994
BA, Admin & Commercial Studies

Experience
RBC Automotive Finance   December 2009 - Present
RBC   2009 - 2010

Skills
Customer Service, Organizational..., Efficent, Customer Relations, Customer Support, Relationship Building, Banking, Credit, Financial Analysis, Risk Management, Financial Reporting, Loans

Education
Saint Mary's University   2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General

Cape Breton University   2000 — 2004
Bachelor’s Degree, Business/Commerce, General

Experience
RBC FG   1997 - 2005
RBC   1997 - 2005
RBC FG   2001 - 2003

Education
Carleton University   1992 — 1995

Experience
TD  February 2014 - Present
RBC Bank  March 2012 - February 2014
RBC   June 2010 - May 2012
RBC Financial Group  May 2007 - June 2010

Skills
User Experience, Usability Testing, Persona, Strategy, Wire Framing, Heuristic Evaluation, Mobile Design, User-centered Design, Site Maps, Wireframes, Interaction Design, Information Architecture, Axure, User Scenarios, Usability, Personas, User Interface, Usability Engineering, Storyboarding, User Interface Design

Education
Carleton University   2001 — 2004
Master of Architecture, Design & Technology

Azad University of Arts and Architecture- Tehran   1995 — 1999
Bachelor of Arts (B.A.), Industrial Design

Experience
MFC  January 2005 - Present
RBC   July 2001 - December 2004

Education
Carleton University   1993 — 1997

Experience
n/a - currently unemployed  2013 - Present
RBC   May 2013 - August 2013
RBC Royal Bank  1979 - 2013
rbc   1979 - 2007
rbc   1979 - 2007
rbc   1979 - 2007
rbc   1979 - 2007

Skills
Vendor Management, Programming, Enterprise Architecture, IT Strategy, Architectures, ITIL, Solution Architecture, Infrastructure

Education
Carleton University   1970 — 1971

Experience
RBC   May 2012 - Present
RBC   September 1998 - Present

Skills
ITIL, Back Office, IT Service Management, LSS, Vendor Management, Program Management, Stakeholder Management, Project Management, Service Delivery, Change Management, Team Leadership, Analysis, Project Planning, Governance, Data Analysis, Visio, Risk Management, MS Project, Business Analysis

Education
Carleton University   1990 — 1994
M.A. Public Administration

York University   1986 — 1990
BA (Hons) - Public Administration

Experience
KS BANK   December 2003 - Present
Centura Bank / RBC   September 1997 - December 2003
RBC   September 1997 - November 2003

Skills
Commercial Lending, Small Business Lending, Commercial Banking, Credit Analysis, Banking, Loans, Credit, Credit Risk, Underwriting, Lines Of Credit, Loan Origination, Consumer Lending, Management, Customer Service, Retail Banking, Portfolio Management, Mortgage Lending, Mortgage Banking, Sales, Cross Selling, Risk Management, Relationship Management

Education
Campbell University   2004 — 2005
Masters of Business Administration

North Carolina State University - College of Management   1994 — 1997
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services

Experience
RBC   November 2001 - Present

Skills
Retail Banking, Consumer Lending, Branch Management, Loans, Mortgage Lending, Banking, Credit, Small Business Lending, Lines Of Credit, Refinance, Residential Mortgages, Branch Banking, Cross Selling, Home Equity Lines of...

Education
Carleton University   1984 — 1988
Bachelor of Commerce (B.Com.), Honours

Sir Robert Borden   1979 — 1983
13

Experience
HSBC Global Asset Management  July 2015 - Present
RBC Capital Markets  June 2013 - June 2015
RBC   February 2012 - June 2013
OMNEX Control Systems  July 2007 - August 2010
ASTRON (Netherlands Foundation for Research in Astronomy)   January 2005 - June 2007
CRC (Communications Research Center of Canada)   May 2001 - December 2004

Skills
Financial Modeling, Team Leadership, Project Management, Business Strategy, Analysis, Business Analysis, Management, Process Improvement, Financial Analysis, Strategic Planning

Education
The University of British Columbia   2010 — 2011
MBA, Finance

Carleton University   2002 — 2004
M.A.Sc, Electrical Engineering

Queen's University   1997 — 2001
B.A.Sc, Electrical Engineering

Experience
Bank of Canada  September 2012 - Present
RBC   May 2009 - September 2012
RBC   May 2007 - February 2009

Skills
Customer Service, Banking, Microsoft Office, Credit, Sales, Retail Banking, Leadership, Microsoft Word, Team Leadership, Teamwork, PowerPoint

Education
Carleton University   2015 — 2017
Master’s Degree, Project Management

Georgia State University   2002 — 2006
Bachelor’s Degree, Economics

Experience
RBC   January 2014 - Present
RBC   September 2013 - January 2014
RBC   September 2009 - August 2013
RBC   July 2010 - March 2011
RBC   November 2005 - March 2010
Best Buy Canada  October 2003 - December 2005

Skills
Coaching, Customer Service, Onboarding, Employee Engagement, Recruitment/Retention, Interviewing, Social Media, Mentoring, Fundraising, Hiring, Event Planning, Problem Solving, Event Management, Orientation, Banking, Volunteer Management, Volunteer Coordination, Large Group Facilitation, Youth Mentoring, HTML, Interviews, Marketing, Leadership, Training, Sales, Team Leadership, Teamwork, Leadership Development, Employee Relations, Social Networking, Management, Conflict Resolution, Performance Management, Time Management, Administration, Organizational..., Organizational..., Public Speaking, Team Building, Strategic Planning, Employee Benefits, Employer Branding, Talent Management, Resume Writing

Education
Humber College   2010 — 2010
Post-Grad, Human Resource Management

Carleton University   2001 — 2005
BA, Law

Experience
BB&T  December 2005 - Present
SunTrust Bank  June 2003 - November 2005
RBC   December 2000 - May 2003
First Union National Bank  April 1995 - December 2000

Education
Campbell University   1985 — 1989
Bachelor of Arts (B.A.), English/Communications

Experience
Scotiabank  October 2011 - Present
Rogers Communications  May 2010 - October 2011
Rogers Communications Inc.  November 2008 - May 2010
Rogers Communications Inc.  February 2008 - November 2008
VideoComm   May 2006 - February 2008
RBC   June 2005 - May 2006

Skills
Fraud, Fraud Detection, Investigation, Private Investigations

Education
Carleton University   2000 — 2004
BA, Criminology

Experience
RBC   August 2012 - Present
Bell Mobility  October 2010 - March 2012
Rogers Communications Inc.  June 2007 - November 2009
Rogers Communications Inc.  June 2004 - May 2007
Rogers Communications Inc.  February 2002 - April 2004

Skills
Telecommunications, Process Improvement, Customer Experience, Project Planning, Call Center, Change Management, Project Management, Quality Assurance, Leadership, Call Centers, Project Delivery, Cross-functional Team..., Management, Business Analysis, Training, PMO

Education
Carleton University   2002 — 2006
Economics

Experience
RBC   February 1999 - Present

Skills
Servers, SDLC, Business Analysis, Requirements Gathering, Vendor Management, Requirements Analysis, Banking, Business Requirements, Capital Markets

Education
Carleton University
Political Science/History

Sheridan College
Computer Science

Experience
Benefitfocus  June 2013 - Present
RBC Bank  September 2010 - August 2011
RBC   September 2009 - September 2010
Aflac  May 2009 - September 2009

Skills
Banking, Credit Analysis, Customer Service, Microsoft Office, Sales

Education
Campbell University   2011 — 2013
Master of Business Administration (M.B.A.), Business Development and Marketing, 3.65

North Carolina State University   2003 — 2008
BA, Communications, Political Science

Experience
RBC   November 2013 - Present
The Home Depot Canada  December 2012 - November 2013
The Home Depot Canada  April 2011 - December 2012
Cineplex Entertainment  October 2005 - April 2011

Skills
Merchandising, Customer Service, Pricing, Payroll, Auditing, POS, Planograms, Layout, Retail, Time Management, Customer Satisfaction, Inventory Management, Microsoft Office

Education
Carleton University   2008 — 2012
Bachelor of Arts General, Major in Economics

Experience
RBC   August 2013 - Present
Rogers Communications  February 2011 - July 2013
Rogers Communications  January 2010 - February 2011
Rogers Communications  November 2007 - January 2010
Citi Cards Canada Inc.  April 2006 - November 2007
Bank of America  November 2003 - April 2006

Skills
Product Marketing, Marketing Management, Strategic Financial..., Business Planning, Business Valuation, Financial Budgeting, Certified Management..., Budgets, Cross-functional Team..., Financial Analysis, Marketing

Education
Carleton University   1999 — 2003
Bachelor of Commerce (BCom), Major in Finance

Experience
RBC   February 2013 - Present
Fidelity Clearing Canada  October 2011 - October 2012
Royal Bank of Canada Capital Markets  May 2009 - September 2011
RBC Capital Markets  October 2007 - April 2009
RBC   January 2006 - September 2007
CDI Education  October 2003 - December 2005

Skills
Agile Project Management, Business Analysis, Requirements Management, Technology..., Technology Integration, Tactical Planning, Strategic Planning, Change Management, Process Development, Software Development, Capital Markets, Software Implementation, MS Project, Visio, SDLC, Vendor Management, Enterprise Risk..., Financial Risk, Microsoft Office, IT Operations, Outsourcing, Problem Solving, Quality Assurance, Project Portfolio..., Business Process..., Credit Risk, Market Risk, Scope Management, Cost Management, Portfolio Management, Strategy, Management, Derivatives, Program Management, Process Improvement, Time Management, Retail Banking, Quality Management, MKS, JIRA, SharePoint, IT Outsourcing, Business Strategy, Project Management, Microsoft Project

Education
Project Management Institute (PMI), Newton Square, PA   2008 — 2008
Certified Associate in Project Management (CAPM), Project Management

McMaster University   2005 — 2005
Associate Certificate in Business Analysis, Business Analysis

Carleton University   1998 — 2003
Arts, Economics

Carmel School Kuwait   1991 — 1995

Experience
MSH Group  2012 - Present
Undisclosed  2008 - Present
Hub International  2005 - 2008
RBC   2003 - 2005

Education
Carleton University
Sociology

Experience
RBC   September 2014 - Present
Le Chateau  April 1998 - August 2014
Club Monaco  September 1996 - August 1998
Club Monaco  June 1994 - September 1996

Skills
Merchandising, Customer Service, Visual Merchandising, Retail, Store Management, Loss Prevention, Recruiting, Sales, Team Leadership, Team Building, Interviews, Sourcing, Styling, Retail Sales, Apparel, Inventory Management, Inventory Control

Education
Carleton University

Experience
New Century Bank, Dunn, NC   September 2012 - Present
Capital Bank (Capital Bank Financial Corp.)   May 2011 - March 2012
RBC   April 2007 - October 2010

Education
Campbell University   2005 — 2006

Experience
Toronto District School Board  June 2012 - Present
RBC   January 2008 - June 2011
City of Burnaby  March 2007 - December 2007

Skills
SAP Implementation, SAP HR, SAP PA, SAP OM, SAP Portal, SAP ERP, SAP BI, SAP Netweaver, Certified SAP Consultant

Education
Capilano University   2004 — 2005
Post-Graduate Diploma, International Business

China University of Petroleum (Beijing)   1994 — 1998
Bachelor of Science (B.Sc.), International Foreign Trade