RDI Marketing Services
Industry: Company
DescriptionFounded: 1978 Subsidiaries: Service Industry Research Systems, Inc.,
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RDI Marketing Services Employees
Bethesda North Hospital October 2014 - Present
Fifth Third Bank August 2013 - February 2014
RDI Marketing Services February 2013 - October 2013
Radio One January 2012 - July 2012
Visiting Nurse Association (VNA) of Ohio June 2008 - May 2011
Skills
VoxPro, Adobe Audition, Final Cut Pro, Keynote, Photoshop, Social Networking, Customer Service, Blogging
Education
Great Oaks Institute of Technology and Career Development 2012 — 2012
STNA, STNA/PCA, B
Ohio Center for Broadcasting-Cincinnati 2011 — 2012
Diploma, Radio and Television Broadcasting Technology/Technician
Hughes High school 1998 — 2002
Diploma
Loveland Excavating and Paving, Inc. May 2014 - Present
Nothin But Net November 2012 - Present
Nothin But Net November 2009 - Present
RDI Marketing Services December 2013 - May 2014
xpedx July 2012 - September 2013
xpedx March 2011 - July 2012
Champs Sports September 2005 - August 2006
Skills
Customer Service, Sales, Account Management, Time Management, B2B, Cold Calling, New Business Development, Sales Management, Inventory Management, Team Building, Pricing, Public Relations, b2, Networking, Sports, Positivity, Adaptability, Empathy, Includer, Developers
Education
University of Cincinnati 2002 — 2005
Associate's degree, Business, Management, Marketing, and Related Support Services
Loveland High School 1998 — 2002
General
DS-Concept Factoring USA January 2015 - Present
DS-Concept Factoring USA November 2012 - January 2015
RDI Marketing Services June 2009 - July 2012
Brooks International February 2012 - June 2012
Skills
Social Media Marketing, Advertising, Direct Marketing, Press Releases, Social Media, Marketing Communications, Marketing, Public Relations, Sales, Spanish, Email Marketing, Public Speaking, Customer Service, Marketing Strategy, Adobe Creative Suite, PowerPoint, Market Research, Event Management, Microsoft Excel, Microsoft Word, Budgets, Customer Satisfaction, Social Networking, Salesforce.com, Classical Ballet, Management
Education
University of Denver - Daniels College of Business
BSBA, Marketing
Universiteit Maastricht
Economics, Dutch
Instituto Cervantes
Español
Comcast Cable May 2014 - Present
Comcast Cable July 2013 - May 2014
Comcast Cable June 2007 - July 2013
RDI Marketing Services October 1996 - May 2007
JOI Internet January 2004 - November 2004
Skills
Visual FoxPro, Database Management, SQL Server, Call Center, Vendor Management, Customer Experience, Process Improvement, Troubleshooting, SQL, Telecommunications, Software Development, Customer Retention, Team Leadership, Project Management, Networking, Customer Service, Customer Satisfaction, Salesforce.com, Windows, Team Building, Technical Support, Analysis, Call Centers, Microsoft SQL Server, CRM, Access, SDLC, System Administration, Information Technology, Management, Business Analysis, Business Intelligence, Computer Hardware, Data Analysis, Data Center, Microsoft Excel, Telephony, Analytics, Enterprise Software, Help Desk Support, Recruiting, Operations Management, E-commerce
Education
Bethany College 1991 — 1995
BS, Computer Science
Peabody High School 1987 — 1991
HS Diploma, AP/College Prep
Carrington College April 2013 - Present
Thirty-One Gifts February 2011 - April 2013
McGraw-Hill March 2008 - January 2011
RDI Marketing Services August 2007 - March 2008
SEI September 2005 - July 2007
Huntington National Bank November 2004 - September 2005
Huntington National Bank June 2001 - November 2004
Skills
Call Center, Customer Service, Strategic Planning, Forecasting, Performance Management, Management, Cross-functional Team..., Training, Leadership, Call Centers, Recruiting, Project Management, Analysis, Customer Experience, Leadership Development, Strategy, Quality Assurance, Change Management, Customer Satisfaction, Team Leadership, Vendor Management
Education
Franklin University 2004 — 2005
MBA
The Ohio State University 1999 — 2001
BA
Six Sigma Yellow Belt Certification
Massage Odyssey May 2014 - Present
TriState Habitat for Humanity Restore June 2011 - June 2013
Macy's Credit Customer Service August 2009 - February 2010
RDI Marketing Services December 2007 - May 2009
Staples June 2004 - December 2008
Skills
Customer Service, Data Entry, Type 35 wpm, Cashiering, Cash Handling Experience, POS, Telephone Skills, Filing, Office Equipment, Internet, Microsoft Excel, PowerPoint, Oracle Applications, Petty Cash, Time Management, Cash Register
Education
Antonelli College-Cincinnati 2012 — 2014
Associate's degree, Massage Therapy/Therapeutic Massage
RDI Marketing Services April 2013 - Present
It Works! Marketing December 2011 - February 2013
Blick Art Materials March 2008 - July 2008
Cellular Plus February 2006 - March 2008
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Accounting, Time Management, Teamwork, Inventory Management, Retail, Outlook, Financial Analysis, Sales, Access, Data Entry, Account Reconciliation, Financial Accounting, Social Media, Leadership, Finance, Management, Budgets
Education
University of Maryland University College 2008 — 2012
Bachelor's degree, Accounting
Carl Sandburg College 2004 — 2006
Associate of Arts (A.A.), Business Administration and Management, General
RDI Marketing Services March 2009 - Present
Skills
Insurance, Sales, Customer Service, Molecular Biology, Cell Biology, Life & Health Insurance..., Laboratory Skills, Microsoft Office, Microbiology, Office Management, Coaching, Licensed Life Insurance..., Scientific Writing, Call Centers, Customer Retention, Cold Calling, Customer Experience, Call Center Development, Telephone Skills, Protein Sequencing, Quality Assurance, Agarose Gel..., PCR, Pipetting, Fume Hoods
Education
University of Cincinnati 2011 — 2015
Bachelor of Science (BS), Cell/Cellular and Molecular Biology
Princeton High School 2007 — 2011
RDI Marketing Services July 2011 - Present
Kroger October 2008 - July 2011
IKEA Group November 2010 - February 2011
Skills
HTML, Technical Support, Customer Service, Photoshop, CSS, Sony Vegas, Graphic Design, Customer Support, Ticketing Systems, FTP software, Highly personable, Energetic Self-Starter, Knowledge-hungry Learner, Browsers, Web Content, Adobe Creative Suite, Analytical Skills, Webmaster Services, MySQL, Social Media, Media Relations, Committed to...
Education
Cincinnati State Technical and Community College 2010 — 2010
Lakota East High School 2006 — 2009
Professions, Inc. September 2014 - Present
RDI Marketing Services October 2013 - August 2014
Total Quality Logistics June 2013 - October 2013
Ene wood bat company October 2011 - June 2013
Foot Locker November 2010 - May 2013
Skills
Sports Marketing, Sports, Sports Management, Advertising, Event Management, Social Media, Baseball, Event Planning, Marketing, Customer Service, Coaching, Entrepreneurship, Public Speaking, Sales, Athletics, Social Networking, Athletic Training, B2B, Account Management, New Business Development, Leadership, Management
Education
Northern Kentucky University 2012 — 2013
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Indiana University-Southeast 2009 — 2010
Education
Concordia University-Ann Arbor 2007 — 2008
Special Education and Physical Education and Teaching
Sinclair Community College 2005 — 2007
Physical Education Teaching and Coaching
2020 Companies October 2013 - November 2013
RDI Marketing Services August 2012 - June 2013
United Dairy Farmers May 2011 - August 2012
Skills
Microsoft Excel, Microsoft Word, Typing, Computers, Inbound Marketing, Outbound Marketing, Customer Service, Cashiering, Mobile Devices, Mobile Technology
Education
Brown Mackie College-Northern Kentucky 2013 — 2015
University of Cincinnati-Clermont College 2010 — 2012
Avisys / Amazon March 2014 - Present
California College of the Arts February 2010 - March 2013
Illinois Institute of Art - Chicago April 2006 - June 2009
Devil's Due Publishing September 2008 - December 2008
Illinois Institute of Technology October 2005 - April 2006
Miami University January 2005 - May 2005
Miami University September 2001 - March 2003
RDI Marketing Services July 1998 - August 2001
Skills
Creative Writing, Library Science, Editorial, Editing, AV/IT, System Integration, Acquisitions, Library, Research, Integration, Archives, Mac, Windows, Final Cut Pro, PowerPoint, Keynote, Adobe Creative Suite, Scheduling, Staff Supervision
Education
Miami University 2001 — 2005
B. Phil., Interdisciplinary Studies
Ricoh Americas Corporation May 2014 - Present
RDI Marketing Services November 2013 - April 2014
Horse Shoe Inn Bar & Grill 2012 - 2013
Price Constrution, Inc September 2011 - April 2012
Southeastern Distributors May 2009 - August 2009
Skills
Marketing, Advertising, Construction, Forklift Operator, Warehousing, Forecasting, Budgets, P&L, Operations Management, Inventory Management, Management, Supply Chain, Supply Chain Management, Strategic Planning, Business Strategy, Logistics
Education
Ball State University 2006 — 2011
Bachelor of Science in Business Administration, Finance, General
Ball State University 2006 — 2011
Bachelor of Science (BS), Finance, General
Cincinnati State Technical and Community College December 2012 - Present
Staff Management SMX November 2012 - December 2012
The Callos Companies May 2012 - August 2012
Sears Outlet Stores, LLC December 2010 - June 2011
RDI Marketing Services May 2009 - January 2010
Cincinnati Sports Services March 2008 - September 2008
Skills
Customer Service, Teamwork, Motivated self-starter, Always Willing to Learn, Microsoft Word, Microsoft Excel, Communication, Helping Others Succeed, Love Of Learning, Dress for Success, Highly responsible, PowerPoint, Cashiering, Phone Etiquette, Warehousing, Data Entry, opening and scanning..., Clerical Skills
Education
Cincinnati State Technical and Community College 2010 — 2013
Associate's degree, Business Management
RDI Marketing Services June 2012 - November 2012
Kaman's Art Shoppes, Inc April 2009 - October 2009
Skills
Technology, Operating Systems, Microsoft Office, Linux, Windows, Mac OS, Social Networking, Social Media, Writing, Creative Writing, Telemarketing, Telecommunications, Multi Tasking
Education
University of Alaska Anchorage 2011 — 2015
University of Missouri-Kansas City 2010 — 2011
Personnel One August 2011 - Present
Hammond Glen Community February 2010 - August 2011
RDI Marketing Services April 2003 - January 2005
Skills
Customer Satisfaction, Customer Service..., customer information, Online Data Entry, Data Entry, Telemarketing, Telephone Reception, Telephone Skills, Problem Solving, Problem Finding, Defensive Driving, First Aid, Cpr Certified, PASS Basic Training..., Following Through, Following Up, Following Directions, Communicative Skills, Motivational Speaking, Computer-related, Hospitality, Multi-tasked, Multi-skilled, Word Processing, Clerical Skills, clerical work, Filing, Organization, High Level Of Accuracy, Listening to customers, Outstanding...
Education
Albany Technical College 2004 — 2004
Certification, Office Management Assistant
Columbia High School 2002 — 2003
Academic diploma, state requirments
Angelstone Tournaments Corp. April 2013 - Present
Equestrian Sport Management 2011 - Present
I.C.Y. Sporthorses, LLC December 2008 - Present
Cantering Caterers, LLC 2009 - 2010
Miami University 2005 - 2008
RDI Marketing Services May 2006 - August 2006
Camp Laurel June 2005 - August 2005
Skills
Sports, Social Media, Facebook, Event Planning, Public Speaking, Social Media Marketing, Fundraising, Event Management, Promotions, Public Relations, PowerPoint, Writing, Spanish, Advertising, Microsoft Office, Word, Mac, Excel, Mac OS X, Customer Relations, Interviewing, Blogging, Hiring, Marketing, Management, Time Management, Sales, Microsoft Excel, Microsoft Word, Brand Development
Education
Miami University 2004 — 2008
B.A, Political Science, Business Legal Studies
Miami University 2004 — 2008
Bachelor of Arts, Political Science
WRA
Homepolish October 2013 - Present
European Kitchen Design February 2014 - July 2014
HD Buttercup March 2013 - March 2014
Restoration Hardware March 2012 - March 2013
San Francisco Design Center February 2012 - February 2012
San Francisco Design Center September 2011 - January 2012
Orson Restaurant Bar and Lounge June 2009 - March 2010
San Francisco Design Center August 2009 - October 2009
RDI Marketing Services May 2008 - May 2009
Skills
Retail, Residential, Textiles, Hospitality, Space Planning, Interior Design, Interiors, Presentation Boards, Window Treatments, Floor Plans, Residential Design, Custom Furniture, Hand Rendering, Sketching, Elevations, Interior Architecture, Custom Furniture Design, Retail Design, Construction Documents, Design Development, SketchUp, Sustainable Design, Flooring, Architectural Drafting, Rendering, Finishes, Furniture, Revit, Renovation, Space planning, Photoshop, 3D Studio Max, Architectural Drawings, Design Research, Concept Design, Illustrator, Submittals, InDesign
Education
Academy of Art University 2008 — 2011
Bachelor of Fine Arts, Interior Architecture and Design
Indian Hill High School
University of Cincinnati
University of Cincinnati
DK Advocates June 2014 - Present
ResCare May 2013 - June 2014
True Potential April 2013 - December 2013
Social Interactions, Coping, and Health May 2012 - December 2012
LBT January 2010 - December 2012
RDI Marketing Services 2005 - 2006
Skills
Communication, Organization, Customer Service, Motivational..., Computer Proficiency, Graphic Design, Behavioral Health, Research, Supply Management, Written & Verbal..., Social Services, Employee Training, Analysis, Process Scheduler, Management, Public Speaking, Community Outreach, Career Counseling, Microsoft Word, Microsoft Office, Microsoft Excel, Program Development
Education
University of Arizona 2015 — 2017
M.A. Counseling, CRC, LAC., Vocational Rehabilitation Counseling/Counselor, Mental Health Counselor
University of Arizona 2011 — 2012
Bachelor of Arts (B.A.), Psychology
Pima Community College 2006 — 2009
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
RDI Marketing Services June 2013 - July 2013
On Campus Sports Network March 2012 - May 2013
WMSR Talk Radio: The Miami Student Sports Radio Show January 2012 - May 2013
The Miami Student December 2011 - May 2013
Miami University August 2011 - May 2013
Cox Media Group May 2012 - August 2012
UPS June 2011 - August 2011
Old Navy November 2009 - November 2009
Hollister Co. December 2008 - August 2009
Between The Lines August 2007 - May 2009
Skills
Microsoft Office: Word, Microsoft Office:..., Adobe: In-Design, Adobe: Premiere CS5, Final Cut Pro, Final Cut Express, Audio-Visual devices, Social Media, Social Networking, Mac OS, Audacity
Education
Miami University 2011 — 2013
Bachelor's, Communications: Braodcast Journalism, Sciences: Political Science, Senior
Wilmington College 2009 — 2011
Bachelor's, Communications: Journalism, Sophomore
RDI Marketing Services September 2012 - January 2013
Dayton Children's Medical Center July 2001 - June 2002
Skills
Fast Learner, Teamwork, Verbal Communication, Written Communication, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Multi Tasking, Organization, Close Attention to..., Proofreading, Writing
Education
Southern New Hampshire University 2013 — 2015
Bachelor of Arts (B.A.), English Language and Literature, Minor in Creative Writing
Sinclair Community College 2008 — 2012
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
RDI Marketing Services August 2013 - November 2013
SouthComm Publishing Company/ Target Marketing September 2012 - June 2013
Guide Book Publishing July 2010 - August 2011
Target Marketing August 1998 - December 2008
HHGregg October 2007 - March 2008
Furniture Fair January 2007 - October 2007
Chamber Map Marketing August 1999 - June 2001
Skills
Customer Relations, Customer Service, PowerPoint, Word, Microsoft Office, Excel, Research, Advertising, New Business Development, Advertising Sales, B2B, Consultative Selling, Negotiation, Cold Calling, Event Management, Event Planning, Lead Generation, Market Research, Direct Sales, Retail, Marketing Communications, Account Management, Marketing Strategy, Sales
Education
Northern Kentucky University 1984 — 1984
No degree achieved., Business Administration and Management, General, 4.0
Pappadeaux Seafood Kitchen March 2013 - Present
Chipotle Mexican Grill October 2012 - Present
RDI Marketing Services February 2012 - September 2012
IKOTA Property Management September 2010 - September 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Strategic Planning, Facebook
Education
University of Cincinnati 2008 — 2014
undergraduate, Communications & Public Relations
College of Southern Nevada August 2013 - Present
RDI Marketing Services February 2013 - Present
Moveline 2013 - 2013
SignCo 2012 - 2012
Skills
Vehicle Graphics, Computer Repair, Computer Hardware, Networking, Graphic Design, Marketing Strategy, Practice Development, B2C marketing, Training, Soldering, Marketing, Time Management, Social Media, Social Networking, Customer Service, Photoshop, Advertising, Public Speaking, Sales, Microsoft Office, Online Marketing, Research, Microsoft Word
Education
College of Southern Nevada 2013 — 2015
Total Quality Logistics September 2012 - Present
RDI Marketing Services November 2010 - September 2012
PCI Wireless February 2010 - November 2010
Papa Johns June 2008 - February 2010
IHOP February 2008 - December 2008
Bob Evans November 2006 - February 2008
Skills
3PL, Logistics Management, Truckload, LTL, Transportation..., Customer Retention, Cold Calling, Freight, FTL, Transportation, Shipping, Sales, Trucking, Inventory Management, Customer Satisfaction, Logistics, Account Management, Inventory Control, Operations Management, Supply Chain Management, Supply Chain
Education
Indiana University East 2009 — 2010
Early Childhood Education and Teaching
Richmond High School 2005 — 2009
Diploma
Forward Edge October 2014 - Present
RDI Marketing Services December 2011 - October 2014
Total Quality Logistics September 2012 - August 2013
Verst Group Logistics July 2007 - September 2011
Skills
Warehouse Management, Logistics Management, Warehousing, Inventory Control, Logistics, Inventory Management, Shipping, Supply Chain Management, Supply Chain, Transportation, 3PL, Operations Management, Technical Support, Help Desk Support, Leadership, Sales, Customer Service, Microsoft Office, Microsoft Excel, Negotiation, Team Building, Training
Education
DeVry University-Ohio 2007 — 2009
BS, Information Technologies
Cincinnati Christian University 2005 — 2007
BS, General Ministries
RDI Corporation February 2014 - Present
RDI Marketing Services August 2013 - February 2014
Bow Tie Cafe April 2011 - February 2013
Skills
Interviews, Restaurants, Sales, Social Media, Training, Social Networking, Management, Talent Acquisition, Human Resources, Onboarding
Education
Northern Kentucky University 2007 — 2011
Bachelor of Arts (BA), Psychology
University of Kentucky 2005 — 2007
Agricultural Leadership and Development, Animal Sciences
PPD June 2014 - May 2015
RDI Marketing Services April 2013 - June 2014
Boys & Girls Clubs of Greater Cincinnati January 2013 - April 2013
H&R Block November 2009 - April 2011
Skills
Excel, Word, Tax, Troubleshooting, Microsoft Office, Accounts Payable, Account Reconciliation, Cost Accounting, Auditing, Access, Computer Hardware, Solid computer skills, Databases, SQL, Microsoft Excel, Time Management, Tax Preparation, Management, PowerPoint, Accounting, Accounts Receivable, General Ledger, Financial Accounting, Microsoft Word
Education
University of Cincinnati College of Business 2011 — 2013
BBA, Accounting
Cincinnati State Technical and Community College 2008 — 2010
Degree: Associate of Applied Business, Accounting
Institute of Computer Science 1999 — 2001
Associate Degree, Information Technology management
Hixson September 2013 - Present
UPS Supply Chain Solutions 2012 - 2013
RDI Marketing Services May 2008 - August 2008
Skills
Electrical Engineering, Computer Science, Mathematics, C++, Matlab
Education
Ohio University 2008 — 2013
Bachelor of Science (BS), Electrical and Electronics Engineering
Norwood High School
Citi October 2011 - January 2013
RDI Marketing Services April 2010 - October 2011
Skills
Customer Service, Bilingual, Teamwork, Team-oriented, Complaint Management, Retail, Process Improvement, Communication, Communication Skills, Interpretation, Outstanding..., Simultaneous..., Consecutive..., Consumer Services, Customer Satisfaction, Customer Retention, Customer Support
Education
Pierson Vocational High School 2004 — 2008
High School Diploma, General Studies
Pima Community College
Self-employed December 2011 - Present
UPS July 2007 - September 2010
RDI Marketing Services March 2002 - April 2006
Skills
Painting, Deck Staining
Education
Atlanta Technical College
Dekalb Technical College
Jay Peak Resort December 2014 - Present
Fred's Energy February 2014 - January 2015
Northeast Kingdom Human Services May 2012 - February 2014
RDI Marketing Services 2008 - January 2011
Skills
Microsoft Office, Office Administration, Close Attention to..., Customer Service, Performance Reviews, Performance Improvement, Creative Writing, Evaluation, Training, Public Speaking, Self-confidence, Schedules, Presentations, Problem Solving, Organization, Motivation, Integrity, Empathy, Data Analysis, Data Entry, Confidentiality, Conflict Resolution, Coaching
Education
Johnson State College 2014 — 2017
B.A. of Business Management, Human Resources/Marketing
Community College of Vermont 2011 — 2013
A.A. of Liberal Studies, Business/Psychology
Independent Advertising Sales Executive August 2015 - Present
Stigler Supply Co. May 2012 - December 2014
Schaeffer's Investment Research 2011 - 2012
RDI Marketing Services 2010 - 2011
Downtown Cincinnati Inc. 2008 - 2009
Express Auto Transport 2007 - 2008
Expo Experts 2006 - 2007
Cincinnati Reds 2001 - 2006
Skills
Event Management, Customer Service, Merchandising, Sales Management, Social Media, Creative Direction, Customer Relations, Team Leadership, Urban Planning, Politics, Product Management, Business Ideas, Urban Design, Leisure Travel, Photography, Cold Calling, Sports
Education
University of Cincinnati 1995 — 1999
Bachelor of Urban Planning, Urban Planning and Design
Mt. Healthy High school 1989 — 1992
Diploma, Architectual Drafting
RDI Marketing Services May 2012 - Present
St Elizabeth Hospital 2007 - 2011
Homeland Security, The Ogara Group February 2005 - February 2008
Skills
Program Management, Business Communications, Public Speaking, Nursing Care, Leadership, Project Management, Team Leadership, Management, Strategic Planning, Team Building, Project Planning, Training, Customer Service, Product Management, Quality Assurance, CRM, Customer Satisfaction, Account Management, Call Centers, Microsoft Office, Marketing
Education
University of Kentucky
Beckfield College-Florence 2005 — 2007
Nursing, TCU, 4.0
Nail Gun Depot January 2015 - Present
Nail Gun Depot November 2013 - Present
Freeman Communications June 2012 - August 2013
Super Systems Optical Technologies October 2011 - June 2012
Down Syndrome Association of Greater Cincinnati June 2010 - September 2010
Lucy Turpin Communications August 2009 - August 2009
RDI Marketing Services June 2006 - September 2007
Skills
New Media Strategy, Word Of Mouth Marketing, Public Relations, Social Media, Brand Development, Advertising, Media Marketing, Communication, Social Media Marketing, New Media Marketing, Business Development, Web Content Management, Press Release..., Digital Marketing, Marketing Communications, Email Marketing, Facebook, Content Development, Copywriting, Media Relations, Blogging, SEO, Content Strategy, Marketing, Web Analytics
Education
Northern Kentucky University 2011 — 2013
Master of Arts (MA), Communication
University of Cincinnati 2007 — 2011
Bachelor of Fine Arts, Electronic Media
Target November 2010 - Present
Best Buy February 2009 - October 2010
RDI Marketing Services August 2010 - September 2010
Skills
Oil Painting, Acrylic Painting, Landscape Painting, Abstract Paintings, Watercolor Artist, Drawing, Creative Writing, Writing, Portrait Photography, Wedding Photography, Fine Art Photography, Commercial Photography, Fashion Photography, Digital Photography, Photoshop
Education
Antonelli College-Cincinnati 2011 — 2012
Associate's degree, Photography
Glen Este High School 2008 — 2011
Diploma
Imfelds Nursery 2011 - Present
RDI Marketing Services 2008 - 2009
Maggiano's Little Italy 2005 - 2007
Kroger 2002 - 2005
Skills
Bobcat, Tractor, Backhoe, Woodworking, Hunting, Fishing, Landscaping, Soldering, Writing, Customer Service, Sustainability, Entrepreneurship, Energy, Business, Yoga, Innovation, Friendliness
Education
Butler Technology and Career Development School 2012 — 2012
Asbestos Supervisor, Lead Abatement Worker, HAZWOPPER, Confined space, Mold Remediation
Hocking College 2009 — 2010
Studied Business
Bowling Green State University 2006 — 2008
Engineering
Buffalo Wild Wings January 2012 - Present
Neighborhood PC Repair May 2009 - September 2012
Lincoln College of Technology May 2009 - March 2012
Mapleknoll Retirement Village September 2011 - October 2011
RDI Marketing Services April 2009 - May 2010
Skills
CompTIA A+ Certification, Excellent PC, laptop,..., Microsoft Office, Desktop Operating..., Troubleshooting, Advanced PC Repair, Office Applications, Customer..., Active Directory, Windows 7, Windows, Laptops, Computer Repair, Operating Systems
Education
Lincoln College of Technology 2009 — 2012
Associates in Applied Science, Computer Networking and Security
Yates and Associates July 2013 - Present
RDI Marketing Services March 2013 - Present
ITT Technical Institute March 2012 - Present
Kurruptive Web Designs February 2003 - Present
ERP Suites April 2012 - November 2012
ERP Suites April 2012 - November 2012
Sleep Number by Select Comfort July 2011 - February 2012
Wireless Express LLC January 2011 - July 2011
Cellular Plus April 2009 - January 2010
United States Marine Corps January 1997 - January 2001
Skills
Ubuntu, Microsoft Office, HTML + CSS, MySQL, DOS, Dreamweaver, Fireworks, Windows 7, Windows XP Professional, Wireless Networking, Android, iPhone, Training & Development, Research In Motion...
Education
ITT Technical Institute-Norwood 2012 — 2014
Buena Vista High School 1994 — 1997
High School Diploma
Zonar Systems March 2013 - Present
Zonar Systems February 2012 - March 2013
Zonar Systems April 2011 - March 2013
Zonar Systems August 2010 - April 2011
Zonar Systems June 2009 - August 2010
Total Quality Logistics November 2007 - April 2009
AAA Allied Group April 2004 - October 2007
Modern Office Methods March 2002 - March 2004
RDI Marketing Services March 2000 - March 2002
Skills
Customer Relations, Sales Support, Salesforce.com, Inside Sales, Customer Service, Key Account Management, Field Service, Sales, Sales Operations, Account Management, Management, Training, Call Center, Team Building, Team Management, Customer Satisfaction, Team Leadership, Call Centers, Logistics, Leadership, Sales Process, B2B, Operations Management, Cold Calling
Education
University of Cincinnati 1997 — 2000
Business, Marketing
Sycamore High School 1993 — 1997
Amazon July 2015 - Present
IBM May 2014 - August 2014
JPMorgan Chase June 2013 - August 2013
RDI Marketing Services July 2012 - August 2012
The Motz Group June 2011 - August 2011
Sites By Stewart June 2010 - August 2010
Skills
Java, C, JavaScript, AngularJS, Node.js, HTML, Python, Django, CSS, Linux/Unix, Assembly Language, C++, Software Design, XML, JSON, REST, Operating Systems Design, SQL, Logic circuit design, Computer Architecture /..., True Basic, Matlab, Simulink, Quartus, Signal Processing
Education
The Ohio State University 2011 — 2015
Bachelor of Science (B.S.), Electrical and Computer Engineering (Software), Junior
Corbus, LLC January 2014 - Present
M.E. Heuck Co. February 2012 - December 2013
RDI Marketing Services February 2011 - February 2012
Sapori Foods May 2010 - January 2011
Skills
Adobe Creative Suite, Illustrator, Brand Development, Graphic Design, InDesign, Logo Design, Web Design, Email Marketing, Creative Direction, Illustration, Photoshop
Education
Eastern Kentucky University 2003 — 2007
Community College of Vermont December 2014 - Present
D & C Transportation Orleans, VT September 2012 - November 2014
RDI Marketing Services August 2012 - September 2012
Orleans Essex Visiting Nurses Association and Hospice September 2011 - August 2012
Newport Parks And Recreation May 2010 - November 2011
Johnson State College August 2007 - May 2011
Prouty Beach - City of Newport May 2010 - October 2010
Skills
Accounting, Accounts Receivable, Account Management, Electronic Funds..., QuickBooks, Microsoft Office, Microsoft Excel, Data Entry, Data Analysis, Fuel Systems, Social Media, Customer Service, Remote Access
Education
Johnson State College 2007 — 2011
Bachelors Degree, Business Management
Convergys 2010 - Present
Scarlet Kats December 2006 - Present
QRCA Co-Chair 2011 - 2013
QRCA 2012 Annual Conference 2012 - 2012
Incites 2011 - 2012
West Chester Chamber Alliance 2011 - 2011
RDI Marketing Services 1991 - 1993
Merrell Dow Pharmaceuticals 1984 - 1988
Skills
Qualitative Market..., Consumer Insights, Focus Groups, Excel, PowerPoint, Writing, Word, Market Research, Qualitative Research, Consumer Behavior, Retail, Report Writing, Moderating, Online Research, Customer Insight, Research, Marketing Research, Consumer Behaviour, Brand Equity, Primary Research, Quantitative Research, Competitive Intelligence, Segmentation, Marketing Strategy
Education
Xavier University - Williams College of Business 1988 — 1990
MBA, Marketing and Finance
Adelphi University 1975 — 1979
BS, Biology Major
The Children's Home of Cincinnati April 2015 - Present
PepsiCo September 2014 - Present
Pepperidge Farm April 2014 - September 2014
RDI Marketing Services November 2008 - April 2014
The Live Well Collaborative March 2012 - May 2012
Skills
Social Media, Marketing, Social Media Marketing, Customer Service, Market Research, Innovation, Marketing Communications, Advertising, Product Innovation, Sales, Business Strategy, Data Analysis, Strategic Planning, Entrepreneurship, Marketing Research, Social Networking, Project Management, CRM, Salesforce.com
Education
University of Cincinnati 2009 — 2013
Bachelors in Business Administration, Marketing and International Business
Naval Medical Research Unit Dayton (NAMRU-D) June 2013 - Present
Xavier University August 2012 - May 2013
RDI Marketing Services December 2012 - January 2013
University of Cincinnati 2011 - 2012
Miami University August 2006 - August 2011
Integrity International Associates May 2005 - May 2011
Butler County Community Counseling and Crisis Center September 2004 - December 2006
Global Food Innovations August 2004 - December 2005
Great American Marketing Company April 2002 - August 2003
Skills
Psychology, Statistics, Data Analysis, Human Factors, Research Design, Qualitative Research, Research, User Experience, Grant Writing, Analysis, Cognitive Psychology, Experimental Design, Market Research, Quantitative Research, Public Speaking, SPSS, Product Development, Programming, Teaching, Literature Reviews, Ergonomics, Usability, Marketing Research, Human Computer..., Higher Education, Focus Groups, Data Collection, Student Development, Training, Cognitive Neuroscience, Perception, Usability Testing, Cognition, User Interface Design, Navy, Non-linear Analysis, Virtual Environment, Virtual Reality, Program Evaluation, Program Development, Defence, Technical Writing, Perception & Action, Defense Industry, Spatial Disorientation, Dynamic Systems, Postural Control, Motion Sickness, Microsoft Office, Management
Education
Miami University
PhD, Cognitive and Research Psychology
Miami University
M.A, Cognitive and Research Psychology
Miami University
B.A, Psychology
RDI Marketing Services June 2012 - Present
Wendys International August 2006 - June 2012
Miller-Valentine Group April 2010 - June 2011
Cincinnati State Technical and Community College November 2008 - April 2009
U.S. Department of Homeland Security, Transportation Security Administration September 2002 - June 2005
Courier Corporation August 1988 - May 2002
Skills
Windows 7, Active Directory, Troubleshooting, Customer Service, Customer Support, Remote Desktop, Ticketing Systems, Oracle E-Business Suite, Oracle Applications, Kronos, Kronos Timekeeping, Networking, Windows XP, Computer Hardware
Education
Cincinnati State Technical and Community College 2008 — 2011
AAB, Network Administration Technology, 3.75
itelligence North America October 2013 - Present
RDI Marketing Services May 2012 - Present
Vantiv August 2012 - October 2013
Staples July 2010 - January 2012
Barnesburgh Tavern & Grille October 2008 - August 2010
LaRosa's January 2008 - September 2008
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Networking, Sales, HTML, Database Administration, Computer Repair, Photoshop, Computer Hardware, Inventory Management, Java, Troubleshooting, Public Speaking, Web Development, Web Design, JavaScript, Research, SQL, TCP/IP, VB.NET
Education
Cincinnati State Technical and Community College 2010 — 2013
Associates, Business Information Systems Technology
Butler Tech-D Russel Lee Career Center 2008 — 2010
Information Services and Support, Information Technology
Colerain High School 2006 — 2010
High School Diploma, 3.5
RDI Marketing Services June 2013 - Present
Kroger December 2012 - May 2013
Kroger June 2012 - December 2012
Convergys January 2011 - June 2012
Convergys June 2009 - December 2010
Fidelity Investments September 2006 - February 2009
Fidelity Investments May 2006 - September 2006
Fidelity Investments July 2001 - May 2006
Fidelity Investments November 1998 - July 2001
Skills
Call Centers, Business Process..., Program Management, Leadership, Management, Workforce Management, Training, Forecasting, Human Resources, Coaching, Resource Management, Strategy, Disaster Recovery, Contact Centers, Capacity Planning, Enterprise Software, Offshoring, Process Scheduler, Vendor Management, Process Improvement
Education
Xavier University 2001 — 2004
Masters, Education, School Counseling
Northern Kentucky University 1998 — 2000
Bachelor of Science, Psychology and Management
Orange Leaf Frozen Yogurt June 2011 - Present
DirectBuy, Inc. November 2010 - May 2011
Buy It Direct Ltd. March 2010 - May 2011
Aerotek March 2010 - June 2010
RDI Marketing Services October 2007 - September 2009
RDI Marketing January 2001 - January 2008
Defender Direct April 2007 - September 2007
Skills
Sales, Management, Quality Assurance, Marketing, Insurance, Consulting, Human Resources, Team Management, Outlook, PowerPoint, Team Building, Finance, New Business Development, Sales Management, Call Center, Coaching, Customer Service, Networking, Recruiting, Retail, Process Improvement, Strategic Planning, Business Development, Entrepreneurship, Customer Satisfaction, Teamwork, Social Media, Negotiation, Business, Account Management, Sales Operations, Microsoft Office, Event Planning, Microsoft Excel, Advertising, Analysis, Leadership, CRM, Inventory Management, Project Planning, Time Management, Team Leadership, Marketing Communications, Microsoft Word, Business Strategy, Project Management, Budgets, Change Management, Marketing Strategy, Training
Education
Sycamore High School 2002 — 2005
University of Cincinnati
AmeriCorps June 2014 - June 2015
Victoria's Secret Pink November 2013 - June 2014
Subway August 2012 - October 2012
College Hill Presbyterian Church May 2012 - August 2012
Frisch's Restaurants, Inc. October 2011 - January 2012
Parking Solutions Inc. August 2011 - January 2012
RDI Marketing Services September 2010 - January 2011
JCPenney June 2010 - September 2010
Metropolitan Sewer District of Greater Cincinnati June 2009 - August 2009
Metropolitan Sewer District of Greater Cincinnati June 2008 - August 2008
Education
University of Cincinnati 2010 — 2015
Bachelor's Degree, Communication, Public Relations
Oasis Turf & Tree July 2014 - Present
Fifth Third Bank January 2014 - July 2014
Meinzer Enterprises LLC July 2010 - April 2012
RDI Marketing Services November 2006 - December 2009
Skills
Customer Service, Sales & Marketing..., Inside Sales, Cold Calling, Team Building, Sales Management
Education
Miami University 2012 — 2016
Bachelor's degree (currently pursuing), Economics and Communication
RDI Marketing Services October 2013 - Present
Walmart August 2013 - Present
UNDP 2012 - 2012
INTERVOIP Call Center Service February 2009 - June 2009
Skills
Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Research, Public Speaking, Strategic Planning, Event Planning, Microsoft Word, Leadership, Team Building, Project Management, Market Research, Data Analysis
Education
Mount St. Joseph University 2014 — 2016
Master of Business Administration (MBA)
Xavier University 2010 — 2013
Bachelor of Business Administration (BBA), Marketing and International Business
Northlink college 2008 — 2009
Associate's degree, Information, communication and marketing
NorthKey Community Care August 2014 - Present
RDI Marketing Services November 2011 - July 2012
Citi November 2009 - September 2011
Convergys Corp November 2006 - November 2009
Innotrac December 2005 - December 2006
Skills
Cisco Technologies, LAN-WAN, Active Directory, Routers, Troubleshooting, TCP/IP, DNS, Microsoft Office, Windows Server, Linux, VMware, Windows Vista, MS Project, Computer Repair, Computer Science, Routing Protocols, Cabling, Equipment Installation, SMTP, HTTP, FTP, OSPF, IGRP, EIGRP, RIP, Frame Relay, Customer Service
Education
DeVry University 2013 — 2015
Bachelor's Degree, Network and Communication Management, 4.0
Westwood College 2009 — 2011
Associates Degree of Applied Science, Computer Network Engineering
Cincinnati Public Schools October 2012 - Present
RDI Marketing Services February 2011 - Present
Talbert House February 2011 - May 2011
Nielsen Media Research February 2010 - February 2011
Abby's Child Enrichment Center September 2008 - February 2010
Skills
Microsoft Office, SPSS, Customer Service, First Aid, Microsoft Word, Microsoft Excel, Outlook, Marketing, Sales, Child Welfare, Cross Selling, Data Analysis, Data Entry, Research
Education
University of Cincinnati 2007 — 2012
Bachelor of Arts (BA), Sociology
McDonald's Corporation May 2015 - Present
Texas Roadhouse February 2015 - Present
McDonald's Corporation May 2014 - Present
Brown Mackie College October 2011 - December 2013
Brown Mackie College October 2011 - September 2013
Teasdale Fenton Carpet Cleaning & Restoration May 2011 - September 2011
RDI Marketing Services January 2001 - April 2011
Skills
Microsoft Office, Excel, PowerPoint, Google Maps, Fast Learner, Hard Worker, microcomputer..., Visio, Microsoft Excel, Audio Visual Support, Leadership, Microsoft Word, Customer Service, Time Management, Leadership Development
Education
Brown Mackie College 2011 — 2013
Associate of Applied Business, Business Management, 3.0 GPA
Brown Mackie College-Cincinnati 2011 — 2013
Associate of Applied Business, Business Administration and Management, General
Partners Speciality Group November 2012 - June 2013
RDI Marketing Services January 2011 - October 2012
Ethicon Endo-Surgery March 2008 - March 2010
Skills
Customer Service
Education
College of Mount St. Joseph
ACE Capital Group America January 2015 - Present
Attrieve Business Solutions January 2009 - August 2015
Mobile Targets June 2011 - June 2015
Dine The Nation, LLC August 2013 - January 2015
Bear Global Inclusion Solutions November 2009 - November 2011
RDI Marketing Services August 2005 - January 2009
Attrieve Lease Portfolio Administration June 2001 - June 2005
CB Richard Ellis Lease Advisors January 2000 - June 2001
Wm. Maltbie & Associates, Inc. May 1996 - January 2000
Magnus Trading International, Inc. May 1995 - October 1996
Skills
Leadership, Strategic Partnerships, Strategic Planning, Entrepreneurship, Operations Management, Contract Negotiation, Team Building, Management, Marketing, Finance, Start-ups, CRM, Team Leadership, Program Management, New Business Development, Leadership Development, Sales, Government, Business Analysis, Business Development, Executive Management, Coaching, Process Improvement, Human Resources, Consulting, Training, Analysis, Product Management, Small Business, Negotiation, Sales Management, Strategy, Business Counseling, Business, Mergers & Acquisitions, Budgets, Retail, Small Business..., Organizational..., Insurance, Business Strategy, Management Consulting, Cross-functional Team..., Business Process, Time Management, Business Planning, Business Process..., EB-5 Capital Programs, Immigrant Investor...
Education
Defense Language Institute 1989 — 1991
Russian
Miami University 1988 — 1990
St. Xavier High School - Cincinnati 1984 — 1988
High School
Sun Chemical 2011 - Present
The Art Institute of Ohio - Cincinnati January 2010 - June 2011
Berlitz July 2008 - May 2009
RDI Marketing Services May 2008 - April 2009
Fidelity Mortgage July 1999 - January 2008
Skills
Management, SAP, Marketing, Data Analysis, Call Centers, English, Customer Service, Project Management, Training, Sales, Leadership, Microsoft Office, Public Speaking, Team Leadership, Strategic Planning, Account Management
Education
Indiana University Bloomington 1995 — 1999
BA, Political Science/Communications
RMS, Inc. Direct Care January 2006 - Present
Amway Global October 2013 - May 2014
RDI Marketing September 1999 - June 2004
RDI Marketing Services September 1999 - May 2004
Skills
Wellness, Microsoft Word, Social Media, Strategic Planning, Research, Event Planning, Sales Management, Sales, Customer Service, Contractors, Team Building, Team Management, Team-oriented, Teamwork, Teaching, Leadership, Training, Access, Outlook, Team Leadership, Social Networking, Data Entry, Customer Satisfaction, Project Management, Call Centers, Management, Leadership Development, Project Planning, Budgets, Program Management, Operations Management, Process Improvement, Event Management, System Administration
Education
Cincinnati State Technical and Community College 1989 — 1990
Doctor of Philosophy (PhD), Electromechanical Engineering
Woodward High School 1983 — 1986
Diploma, General Studies
RDI Corporation December 2014 - Present
RDI Marketing Services May 2010 - Present
Convergys October 2009 - February 2011
Clear Channel Critical Mass Media October 1998 - October 2009
Skills
Six Sigma, Green Belt, Process Improvement, Operations Management, Customer Satisfaction, Training, Team Leadership, Team Building, Call Centers, Cross-functional Team..., Strategic Planning, Project Management, Management, Vendor Management, Customer Service, Microsoft Office, Leadership, Data Analysis, Sales, Sales Motivation, Sales Management, Supervisory Experience, Marketing, IEX
Education
University of Cincinnati 1994 — 1998
Bachelor of Arts (BA), Marketing
Aveta Business Solutions
Six Sigma Green Belt
trustaff November 2014 - Present
Illumination Hoop Troupe July 2012 - Present
Total Quality Logistics February 2014 - June 2014
Donna Salyers' Fabulous-Furs September 2013 - February 2014
Nordstrom Rack April 2010 - April 2013
Pet Athletic Club April 2011 - February 2013
RDI Marketing Services April 2012 - July 2012
Cincinnati State August 2008 - July 2010
Skills
Public Speaking, Event Planning, Research, Teaching, Community Outreach, Cpr Certified, Microsoft Office, PowerPoint, First Aid, Customer Service, Fundraising, Non-profits, Ecometry, Microsoft Excel, Mac OS, Nonprofits, Sales, Facebook, Data Entry, Time Management, Leadership, Training, Social Media, Public Relations, Social Media Marketing, Editing, Teamwork, Microsoft Word, Team Leadership, Social Networking, Recruiting, Applicant Tracking..., Creative Solutions
Education
University of Cincinnati 2010 — 2013
Bachelor of Arts, Communication
Cincinnati State Technical and Community College 2008 — 2010
Associate of Arts, Psychology
RDI Marketing Services January 2011 - Present
Education
Berklee College of Music
Bachelor, Music Business, Vocal Performance
Berklee College of Music
Bachelor, Music Business, Vocal Performance
Criterium Engineers September 2014 - Present
Huff Realty October 2010 - Present
Total Quality Logistics January 2012 - December 2013
Medco November 2009 - April 2010
RDI Marketing Services August 2008 - November 2009
Skills
Real Estate, Property, Relocation, Selling, Residential Homes, First Time Home Buyers, Investment Properties, Negotiation, Referrals, Short Sales, Sellers, Buyer Representation, New Home Sales, Foreclosures, Single Family Homes, Listings, REO, Condos, Property Management, Transportation, Logistics, Logistics Management, Customer Service, Marketing, Mac OS, Windows, Typing, Supply Chain Management, Account Management, Problem Solving, Customer Satisfaction, Coaching, Team Building, Team Leadership, Outlook, Microsoft Excel, Microsoft Word, Information Technology, Cold Calling, Business Planning, 3PL, Freight, Flatbed, Reefer, Shipping, Truckload, Sourcing, Management, Contract Negotiation, LTL
Education
Miami University 2014 — 2016
Associate of Science (AS), Computer Technology/Computer Systems Technology
Hondros College 2010 — 2010
License, Real Estate
Cincinnati State Technical and Community College 2008 — 2009
Fairfield High School 2004 — 2008
Diploma
Independent Market Research Consultant 2013 - Present
AllPoints Research, Inc. 2011 - 2013
StrataMark Dynamic Solutions 2007 - May 2011
StrataMark Dynamic Solutions 2000 - 2007
RDI Marketing Services 1994 - 2000
MRSI 1978 - 1990
Skills
Advertising Research, Consumer Insights, Customer Satisfaction, Marketing Research, Brand Development, Concept Generation, Client Service, Quantitative Research, Segmentation, Product Development, Healthcare, Competitive Analysis, Marketing Strategy, Primary Research, Consumer Behaviour, Customer Insight, Focus Groups, Ethnography, Market Research, Qualitative Research, Questionnaire Design, Competitive Intelligence, Brand Equity, CRM
Education
Pacific Western University
MBA, Market Research
New York Institute of Technology
BS, Physics
Holy Trinity High School, Hicksville, NY
Dr. Richard Kempczinski March 2010 - Present
RDI Corporation March 2010 - March 2012
RDI Marketing Services 2010 - 2012
Skills
Microsoft Office, Public Speaking, Customer Service, Social Media, Microsoft Word, Leadership, PowerPoint, Research, Photoshop, Microsoft Excel, Social Networking, Sales, Facebook, Fundraising, Marketing, Management, Time Management
Education
University of Cincinnati 2012 — 2015
University of Cincinnati Clermont College 2011 — 2015
Communication, General
Internal Revenue Service April 2013 - Present
Rushcard July 2011 - March 2013
National Underground Railroad Freedom Center April 2008 - February 2011
RDI Marketing Services July 2007 - November 2010
Skills
Teaching, Team Building, Coaching, Blogging, Customer Service, Marketing Strategy, Customer Satisfaction, Leadership, Social Networking, Public Speaking, Social Media, Marketing, Social Media Marketing, Microsoft Word, Time Management, Event Planning, Strategic Planning, Management, Public Relations, Nonprofits, Microsoft Office, Outlook, Leadership Development, Volunteer Management, Fundraising, Community Outreach, Facebook, Sales, Access, Training, Event Management, Research, PowerPoint
Education
Tiffin University 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Organizational Management, 3.6
ITT Technical Institute 2006 — 2008
Associates, Business Administration GPA 3.2
RDI Marketing Services 2013 - Present
Tom Raper RV's 2012 - 2013
PAC Marketing 2008 - 2009
Skills
marketing, Advertising, Customer Retention, Client Development, Manage Client..., Research, Customer Service, Public Speaking, Social Media, Microsoft Office, Microsoft Word, Teamwork, English, Promotions, Strategic Partnerships, Branding & Identity, Networking, Event Management, Corporate Events, Marketing, CRM, Event Planning, Public Relations, Sales, Social Media Marketing, Social Networking, Team Building
Education
Ivy Tech Community College 2010 — 2014
Business communications, Marketing and advertising focus
Indiana University East 2007 — 2009
Business Administration, Communications and Marketing
Freelance October 2013 - Present
Freelance February 2015 - Present
CESIF September 2014 - May 2015
Independent September 2012 - April 2015
Saint Louis University, Madrid Campus September 2012 - May 2014
RDI Marketing Services June 2012 - July 2012
The Ohio State University Wexner Medical Center April 2010 - June 2012
Kings Island June 2006 - June 2009
Skills
Translation, Spanish, Writing, Editing, English, Teaching, Leadership, Leadership Development, Project Management, Literature, Research, Curriculum Design, ESL, Classroom, Public Speaking, Microsoft Office, Social Media
Education
Purdue University 2015 — 2019
Doctor of Philosophy (Ph.D.), Spanish Literature
Saint Louis University 2012 — 2014
Master of Arts (M.A.), Spanish
The Ohio State University 2008 — 2012
Bachelor of Arts (B.A.), Spanish
American Homes 4 Rent August 2015 - Present
SolarCity April 2015 - July 2015
TELUS June 2014 - April 2015
RDI Marketing Services March 2013 - February 2014
Pomeroy IT Solutions June 2010 - February 2011
INC Research February 2008 - June 2008
Ajilon Finance Solutions March 2007 - December 2007
Todays Office Professionals February 2006 - March 2007
Skills
Spanish, Recruiting, Onboarding, Human Resources, Sourcing, Talent Management, Employee Relations, Interviews, Performance Management, Temporary Placement, Screening, Leadership, Employee Benefits, Management, Hiring, Temporary Staffing, Payroll
Education
Northern Kentucky University 2001 — 2005
Bachelor of Arts, Spanish
Launch Labs September 2015 - Present
Kalypso September 2013 - April 2015
Net Impact Sustainability Certificate Program March 2012 - September 2012
Kalypso June 2012 - August 2012
The Ohio State University September 2011 - June 2012
Nexus Practice I.T. Services March 2011 - December 2011
Dow Chemical March 2011 - June 2011
Engauge (US) January 2011 - March 2011
RDI Marketing Services January 2009 - April 2009
Skills
Market Research, Sustainability, Consumer Behaviour, Innovation Management, Experimental Design, Workshops, Sustainability..., Triple Bottom Line, Entrepreneurship, Innovation, Start-ups, Marketing, Competitive Analysis, Leadership, Management Consulting, Qualtrics, Survey Design, Innovation Consulting, Organizational Design, Consulting, Project Management, Management, Microsoft Office, Social Media, Strategic Planning
Education
The Ohio State University - The Max M. Fisher College of Business 2009 — 2012
Bachelors of Science, Business Administration, Creativity, Innovation, and Consumer Insights, 3.63
Hava & Adam Multidisciplinary Center for Sustainable Living 2013 — 2013
Permaculutre Design Certificate, Permaculutre, Agriculture, Ecological Construction
The Ohio State University - The Max M. Fisher College of Business 2010 — 2011
Fisher Industry Cluster in Energy and Sustainability, Sustainability Studies
Audencia Nantes Ecole de Management 2010 — 2010
Ohio State Summer International Business Study Abroad Program, International Business
Indian Hill High School 2004 — 2008
HS Diploma
United Grinding North America, Inc. February 2014 - Present
TriHealth November 2011 - April 2014
TechSoft Systems October 2012 - January 2014
RDI Marketing Services July 2011 - November 2011
W3F Consulting April 2004 - August 2011
Convergys June 2010 - June 2011
Sara Lee (Sarcom) March 2009 - August 2009
Pomeroy IT Solutions January 2009 - March 2009
Inside Media January 2008 - July 2008
Cumulus Media Partners Cincinnati May 2006 - October 2007
Skills
Active Directory, Servers, Windows Server, Troubleshooting, Windows 7, Technical Support, Microsoft Office, Computer Hardware, Networking, Microsoft Exchange, VMware, Customer Service, Windows, Software Installation, VMware ESX, XP, Marketing, Process Improvement, Virtualization, Microsoft Excel, System Administration, Outlook, Operating Systems, Hardware, PowerPoint, Group Policy, Citrix, DNS, DHCP, Copywriting, HTML, ITIL, McAfee ePO, Thin Clients, Systems Building, Visio, Digital Imaging, Call Center, TCP/IP, Help Desk Support, Microsoft Technologies, Information Technology, Printers, Software, VMware Infrastructure, VPN, SharePoint, HP, Antivirus, Storage Area Networks
Education
Ohio Center for Broadcasting 2005 — 2005
Broadcast Radio and Television
Cincinnati State Technical and Community College 1992 — 1993
N/A, Electronics Engineering
University of Cincinnati 1991 — 1992
Liberal Arts
Turpin High School 1987 — 1991
Graduate
IGT December 2014 - Present
IGT April 2012 - Present
RDI Marketing Services January 2011 - April 2012
Client Development Services March 2009 - December 2010
Skills
CRM, Direct Marketing, SQL, Business Intelligence, Databases, Microsoft Office, Windows, Business Analysis
Education
National University 1999 — 2002
Bachelor of Business Administration (BBA), Finance, General
Palomar College 1997 — 1999
Associate's degree, Computer Science
TEKsystems April 2014 - July 2014
Atos March 2012 - July 2012
RDI Marketing Services September 2010 - December 2011
Spirit of America December 2007 - June 2008
CITIGROUP July 2004 - November 2007
Skills
Microsoft Office, Customer Service, Time Management, Team Building, Troubleshooting, Windows, Microsoft Excel, Access, Software Documentation, Active Directory, Team Leadership, Call Centers, Customer Relations, Excel, Word, Strategic Planning, Retail, Customer Satisfaction, SQL, Public Relations, Outlook, Public Speaking, Problem Solving, Call Center, Process Improvement, Research, Documentation, Administration, Compliance, Mentoring, Logic Design, BMC Remedy Ticketing..., Service-now.com, Clarity, Amdocs Clarify, Juniper Technologies, Dameware, BladeCenter, Cornerstone, OMNI, Voicemail, Kronos Timekeeping, Kronos WFC, Kronos, TeamViewer, LMI Rescue, Citrix, Active Directory..., Mainframe, UNIX System V
Education
DeVry University 2012 — 2016
Associate's Degree, Network and System Administration/Administrator, Sophomore
Working toward A+ and Network+ Certification 2015 — 2015
Northern Kentucky University - Communications 1993 — 1997
Communication and Media Studies
Grant County High School 1989 — 1993
Pre College Currriculum
Grant County Middle School - High School Requirements 1989 — 1993
High School/Secondary Diplomas and Certificates
Centers for Foot and Ankle Care August 2015 - Present
Ohio University August 2013 - Present
RDI Marketing Services October 2012 - August 2013
Skills
Customer Service, Compliance, Experience Working with..., Childcare, Microsoft Office, Communication
Education
University of Cincinnati 2015 — 2019
Nursing
Ohio University 2013 — 2017
Mariemont High School 2009 — 2013
Forest Pharmaceuticals December 2014 - Present
Procter & Gamble (Contractor) June 2013 - December 2014
Complete Pharmacy Soloutions July 2010 - June 2012
Omnicare Pharmacy July 2008 - July 2010
Quest Diagnostics July 2006 - January 2008
DHL December 2004 - September 2005
RDI Marketing Services August 2002 - October 2004
Skills
Clinical Research, Pharmacy, Healthcare, Pharmaceutical Industry, Pharmacology, CPOE, Pharmacy Automation, Compounding, Pharmaceutics, Hospitals, Prescription, Community Pharmacy, Clinical Data Management, Lifesciences, Regulatory Affairs, Regulatory Submissions, Regulatory Analysis, Regulatory Documentation, Regulatory Filings, Regulatory Guidelines, Regulatory Policy, Saftety Data Compliance, Data Entry, FDA, Clinical Trials, Management, Logistics, Logistics Management, Medical Devices, Data Analysis, Research, Biotechnology, Pharmacy Technicians, Sop, SOP development, Chemistry, Regulatory Requirements, Laboratory, Biochemistry, Training, Protocol, Quality Assurance, Pharmacovigilance, Biology, Pharmacueticals, Change Control, Clinical Monitoring, Validation
Education
University of Cincinnati 2003 — 2010
Bachelor of Applied Science (BASc), Biology, General
Walnut Hills High School 1998 — 2003
Diploma
Education at Work January 2015 - Present
Education at Work May 2014 - Present
Education at Work November 2013 - May 2014
Comey & Shepherd August 2011 - September 2012
RDI Marketing Services October 2010 - May 2011
Skills
Communication, Marketing, Sales, Listening to customers, Microsoft Word, Microsoft Excel, Microsoft Office, Business Analysis, Business Strategy, People Skills, Inspiring People, Time Management, Organization, Customer Service, Retail, Strategic Planning, Research, Leadership, Teaching, Teamwork, Team Management, Microsoft Technologies, Hardwork
Education
Mount St. Joseph University 2011 — 2014
Bachelor's Degree, Business Administration, Management, Operations and Marketing, Graduate
Miami University 2009 — 2010
RDI Marketing Services January 2012 - Present
Tata Consultancy Services January 2011 - July 2011
Self Employed October 1998 - September 2010
University of Cincinnati July 1998 - October 1998
University of Cincinnati January 1997 - July 1998
University of Cincinnati October 1995 - December 1996
University of Cincinnati September 1993 - October 1995
Gloria Sustar Agency, Inc. January 1992 - September 1993
Skills
Supervising, Administrative Support, Purchasing, Security Clearance, Handle Confidential..., Resourceful..., Microsoft Word, Microsoft Excel, Microsoft Office, Microsoft Applications, WordPerfect, Lotus 123, Report Writing, Report Design, Telephone Skills, Multi-line Phone, Receptionist Duties, Schedule, Schedule Writing, Kronos Timekeeping, Word Processing, Payroll, Timekeeping, Ordering Office Supplies, Purchase Contracts, Purchasing Negotiation, Employee Training, Terminations, Vendors, Vendor Relationships, MSDS, Secretarial Skills, distribute mail, Editing, Ten Key, Scanners, Copying, Security Devices, Personnel Files, Personnel Supervision, Personnel Records, Recieving, Deposits, Financial Reporting, Stockroom Ordering, Sales, Log, Mail Sorting, Write Job Descriptions, Administrative...
Education
University of Cincinnati 1989 — 1995
Information Technologies, Business and Computers, G.P.A. of 3.7
Northwest High School 1982 — 1985
Accounting Concepts, Vocational Studies, Accounting
RDI Marketing Services February 2013 - Present
Main St Salon January 2007 - February 2013
Oasis Turf & Tree January 2010 - February 2011
Skills
Office Management, Data Entry, Administrative..., Telephone Skills, Customer Service, Office Administration, Invoicing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Expense Reports, Microsoft Office 2007, Account Reconciliation, Dental Assisting, Administrative..., Client Events, HR Management, New Hire Orientations, Payroll Processing, Concur, IEX, Account Management, Team Building, Management, Sales, Marketing, Leadership
Education
University of Cincinnati 2007 — 2009
Associate's degree, Multi/Interdisciplinary Studies
NSC Global May 2015 - Present
Sun Chemical March 2014 - April 2015
Humana December 2013 - March 2014
Citi January 2013 - December 2013
RDI Marketing Services 2012 - 2012
Convergys September 2007 - July 2010
Skills
Workforce Management, Workforce Analytics, Workforce Planning, Call Routing Systems, Operations Management, Offshore Outsourcing, IT Operations, SAP, Business Strategy, Outsourcing, Project Management, IT Management, Change Management, Avaya Witness, I3, Impact 360, ALM, symposium, Avaya Aura, Call Centers, Elite Multichannel, Five9, CRM Databases, Visio, Blue Pumpkin, HTML, XML, Outlook, Microsoft Office, aspect, Lotus Notes, Microsoft Operating..., CCE, Simpliview, Call center start-up, Strategic Planning, SharePoint, Management, Forecasting, Staff Development, Media Planning, Technical Support, Marketing, Account Management, Social Media, Digital Marketing, Marketing Communications, Process Improvement, Customer Service, Sales Management
Education
Cincinnati State Technical and Community College
Computer Software Engineering
Northern Kentucky University
Pre-Medicine/Pre-Medical Studies
AfidenceIT April 2014 - Present
Fifth Third Bank September 2013 - April 2014
Geek Squad April 2013 - September 2013
Best Buy September 2009 - April 2013
RDI Marketing Services October 2007 - September 2009
Skills
Leadership, Customer Service, Information Technology, Microsoft Office, Troubleshooting, Sales, Customer Satisfaction, Customer Experience, Team Building, Team Leadership, Project Management, Active Directory
Education
Miami University
AAB, Business Management Technology
Macy's February 2015 - Present
Macy's June 2014 - February 2015
Miami University September 2012 - May 2014
Nordstrom June 2013 - August 2013
RDI Marketing Services May 2012 - August 2012
Skills
Public Relations, Strategic Communications, Digital Marketing, Admissions, Magazines, Fashion, Social Media, Facebook, Press Releases, Event Planning, Media Relations, Marketing Communications, Social Media Marketing, Social Networking, Editing, PowerPoint, Customer Service
Education
Miami University 2010 — 2014
Bachelor of Science (B.S.), Major: Strategic Communications, Minor: Interactive Media Studies
Mariemont High School 2006 — 2010
Quaker Steak & Lube March 2009 - Present
RDI Marketing Services March 2013 - August 2013
College of Mount St. Joseph March 2009 - October 2009
McDonald's Corporation July 2005 - February 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Social Media, Data Entry, Team Building, Team Leadership, Oral & Written..., Analytics, Food Safety, Employee Training, Market Research, Hospitality, Cashiering, Cooking
Education
College of Mount St. Joseph 2008 — 2012
Bachelor of Arts (B.A.), History
RDI Marketing Services March 2013 - Present
Clarina Howard Nichols Center June 2013 - September 2013
johnson state college 2013 - 2013
Skills
Photography, Human Resources, Art, Customer Service, Microsoft Office, Microsoft Excel, Social Media, PowerPoint
Education
Johnson State College 2010 — 2013
Psychology
Community College of Vermont 2010 — 2011
Human Resources
Paycor August 2015 - Present
Macy's January 2014 - Present
Dave & Buster's February 2013 - Present
M & O Construction March 2007 - Present
Macy's December 2014 - July 2015
ProCamps Worldwide January 2013 - June 2013
University of Cincinnati October 2012 - January 2013
Payless ShoeSource September 2011 - July 2012
University of Cincinnati 2012 - 2012
RDI Marketing Services March 2010 - September 2010
Skills
Customer Satisfaction, Marketing Strategy, Microsoft Office, Microsoft Word, Microsoft Excel, Spreadsheets, Sales, Telephone Skills, Marketing, Customer Service
Education
University of Cincinnati 2009 — 2013
Bachelor of Business Administration, Marketing
University of Cincinnati College of Business 2009 — 2013
Associate of Arts (AA), Marketing
University of Cincinnati Blue Ash 2009 — 2012
Associate of Arts, Pre-Business Administration
Lakota West High School
Binghamton University October 2013 - Present
JUNIOR ACHIEVEMENT OF CENTRAL UPSTATE NEW YORK (JACUNY-ROCHESTER) January 2009 - Present
GREATER BINGHAMTON EDUCATION OUTREACH PROGRAM (GBEOP) September 2008 - Present
VESTAL SCHOOL FOUNDATION September 2006 - Present
VESTAL HIGH SCHOOL PARENT TEACHER ORGANIZATION (PTO) September 2007 - June 2014
VESTAL DISTRICT COUNCIL September 2004 - June 2014
VESTAL MIDDLE SCHOOL PTO September 2004 - June 2010
TIOGA HILLS ELEMENTARY SCHOOL PTO September 1997 - June 2007
Junior Achievement of the Wabash Valley February 1989 - August 1992
RDI Marketing Services January 1988 - December 1988
Education
Xavier University - Williams College of Business 1987 — 1989
MBA, Marketing
Trinity College-Hartford 1978 — 1982
BA, History
RDI Marketing Services January 2011 - Present
Client Development Services (Acquired by RDI Marketing Services) July 2007 - December 2010
Bally Technologies April 2006 - July 2007
Iomega Corporation March 2005 - April 2006
Adaptec June 1999 - March 2005
Skills
Organizational Structure, Product Marketing, Product Management, Multi-channel Marketing, Strategic Planning, Strategic Partnerships, Sales, Product Development, Go-to-market Strategy, Customer Satisfaction, Process Improvement, Channel, Marketing, Budgets, Brand Management, Competitive Analysis, Customer Service, B2B, Product Lifecycle..., Team Building, Sales Process, Management, Sales Operations, Cross-functional Team..., Salesforce.com, CRM, Account Management, Customer Retention, Business Development, Start-ups, Lead Generation, Business Intelligence, Networking, P&L Management, New Business Development, Strategy, Direct Sales, Marketing Strategy, Sales Management, Analytics, Team Leadership, Selling, Marketing Management, Direct Marketing, Forecasting, Business Planning, Marketing Communications, Product Launch, Customer Experience
Education
University of California at Davis 1994 — 1999
B.Sc., Environmental Biology and Management
The Parkersburg News and Sentinel April 2015 - Present
Colonial Life August 2014 - Present
Combined Insurance June 2014 - August 2014
Self Business Group April 2006 - January 2014
RDI Marketing Services January 2010 - August 2012
Real Deal Advertising March 2009 - September 2009
Masters Pharmaceutical Inc October 2008 - March 2009
Skills
Direct Sales, Sales, Account Management, Sales Management, Salesforce.com, Sales Operations, Cold Calling, New Business Development, Marketing, Pharmaceutical Sales, Customer Service, Team Building, Selling, Sales Presentations, Recruiting, Strategic Planning, Coaching, B2B, Contract Negotiation, Training, Social Networking, Call Centers, Customer Retention, Social Media Marketing, Sales Process
Education
University of Cincinnati 2006 — 2006
Cincinnati Christian University 2003 — 2006
Psychology
Greenline Salon February 2013 - Present
Tanya's Image and Wellness Salon March 2010 - February 2013
Aveda Fredric's Institute July 2009 - March 2010
Panache Salon April 2007 - December 2009
RDI Marketing Services May 2004 - January 2006
Skills
Marketing, Advertising, Sales, Retail, Social Media Marketing, Social Media, Event Planning, Customer Satisfaction, Public Relations, Microsoft Office, Marketing Strategy, Sales Management, PowerPoint
Education
University of Cincinnati 2002 — 2008
BBA, Marketing and Management
Aveda Fredric's Institute 2006 — 2007
COS, Cosmetology
C.H. Robinson June 2013 - Present
Phoenix International September 2012 - June 2013
Cbeyond August 2012 - August 2012
Total Quality Logistics August 2011 - June 2012
Sprint Nextel February 2011 - July 2011
RDI Marketing Services June 2010 - July 2010
Haines Food Court, Miami University September 2006 - March 2008
Skills
Sales Management, Account Management, Logistics, B2B, Customer Service, Team Building, Marketing, New Business Development, Negotiation, Microsoft Excel, Cold Calling, Coaching, Public Speaking, Supply Chain Management
Education
Miami University 2006 — 2010
B.S. in Engineering, Electrical and Computer Engineering
Atos October 2012 - Present
RDI Marketing Services December 2011 - October 2012
Kmart Corporation October 2010 - December 2010
Walgreens September 2009 - September 2010
Skills
Windows 7, Windows XP Pro, Windows Server, Linux, Python, Raptor, Mac OS X, Fedora, Microsoft Office, Cisco Technologies, Network Design, Networking, Subnetting, Active Directory, Windows XP, OS X, Customer Service, Software Documentation, Technical Support, Troubleshooting, Microsoft Excel, Servers
Education
ITT Technical Institute-Norwood 2010 — 2012
Associate's degree, Computer Networking Systems
Waygr August 2014 - Present
Zooted Delivery LLC. September 2012 - September 2014
Vocalink Multilingual Managed Services July 2012 - September 2012
RuffaloCODY October 2011 - April 2012
Wearcast June 2011 - August 2011
RDI Marketing Services June 2010 - August 2010
Skills
Social Media Marketing, Market Research, Analytics, Microsoft Office, Excellent Verbal and..., Urdu, Entrepreneurship, Management, Innovation, Start-ups, Direct Marketing, Sales, Leadership
Education
University of Cincinnati 2010 — 2014
Bachelor of Business Administration (BBA), Finance, General, Information Systems
William Mason High School 2006 — 2010
Lebowski Tees & Design November 2014 - Present
MACS Circle K July 2013 - Present
CRG Global February 2013 - May 2013
Skyline Chili February 2011 - December 2012
RDI Marketing Services November 2010 - January 2011
Skills
Photography, Portraits, Graphic Design, Mac OS, Market Research, Illustrator, Photoshop, Mac, InDesign, Adobe Creative Suite, Web Design, Recruiting, Adobe Acrobat, Facebook, Video Editing, Brand Development, OS X, Layout, Advertising, Flyers, Digital Illustration, Logo Design, Image Editing, Typography, Social Networking, Drawing, Social Media, Branding, Newsletters, Packaging, Digital Photography, PowerPoint, Graphics, Brochures, Corporate Identity, Creative Direction, Microsoft Office, Multimedia, CSS, Microsoft Word, Flash Animation, Storyboarding, Vector Illustration, Online Marketing, HTML, Posters, Visual Communication, Catalogs
Education
Antonelli College-Cincinnati 2012 — 2014
Associates of Applied business, Graphic Design
Butler Tech-D Russel Lee Career Center 2009 — 2011
Certificate, Commercial arts
West Chester Dental Group February 2015 - Present
Woodland Elementary PTO August 2012 - June 2014
Walgreens August 2006 - September 2007
Cengage Learning- (Thomson Learning) April 2001 - August 2006
RDI Marketing Services November 2000 - April 2001
Skills
Microsoft Office, Customer Service, Windows, Microsoft Word, English, PowerPoint, Microsoft Excel, Management, Invoicing, Accounts Receivable, Financial Reporting, Event Planning
Education
John C Calhoun State Community College 1995 — 1996
Central Florida Community College
Athens High School 1991 — 1995
RDI Marketing Services March 2011 - April 2013
Skills
Event Planning, Customer Service, Leadership, Marketing, Public Speaking, Microsoft Office, Social Media Marketing, Microsoft Excel, Microsoft Word, Customer Satisfaction, Time Management, Training
Education
Las Vegas College 2007 — 2008
Paralegal
Lake Washington Institute of Technology 2004 — 2005
Certificate, Office Occupations
RDI Corporation March 2015 - Present
RDI Corporation June 2014 - March 2015
RDI Marketing Services November 2008 - May 2014
RE/MAX New Visions Realty June 2007 - February 2009
Skills
Account Management, Direct Marketing, Marketing, Sales, Customer Retention, Customer Service, Marketing Communications, B2B, Communication, Manage Client..., Training, Time Management, Reliability, Telecommunications, Sales Management, Operations Management, Outsourcing, Call Centers, Leadership, CRM, Management
Education
Indiana University East 2005 — 2008
Hanover College 2003 — 2005
Comey & Shepherd May 2014 - Present
RDI Marketing Services April 2013 - April 2014
Frame USA and Posterservice, Inc. March 2012 - December 2012
Select Pest Control September 2009 - March 2012
Frame USA July 2000 - August 2009
Skills
Sales Management, Sales, Outlook, Time Management, Program Management, Social Media, Marketing Strategy, Customer Service
Education
University of Cincinnati 1995 — 1998
pre-law
Reading High School 1991 — 1995
RDI Marketing Services October 2011 - Present
Employment Screening Associates May 2010 - September 2011
EMI Network August 2007 - May 2009
John B. Parent Company February 2006 - July 2007
Skills
Account Management, New Media Marketing, Creative Problem Solving, Online Marketing, Advertising, Sales, New Business Development, Sales Operations, Selling, Applicant Tracking..., Human Resources, Networking, Video, Retail, Cold Calling, Email Marketing, B2B, Social Media Marketing, Marketing Strategy, PowerPoint, Multimedia, Radio, Digital Marketing, Marketing Communications
Education
University of Cincinnati 2000 — 2005
Bachelor's, Communications/Electronic Media
Fairfield High School 1997 — 2000
Diploma
Acquire BPO May 2015 - Present
AEI Communications Corporation August 2012 - 2013
JR &Associates October 2011 - July 2012
RDI Marketing Services January 2011 - September 2011
Intervoice 1993 - 2010
Intervoice (now Convergys) 1993 - 2010
Skills
Innovative Team..., Vendor Relationships, Territory Growth..., Call Center, Telecommunications, IVR, VoIP, SaaS, Managed Services, Solution Selling, Channel, Strategic Partnerships, Unified Communications, Sales Management, Product Management, Direct Sales, Cloud Computing, New Business Development, Vendor Management, Mobile Devices, Go-to-market Strategy, Wireless, Account Management, Team Leadership, Strategy, Channel Partners, Management, Call Centers, Business Strategy, Professional Services, Sales, CRM, Business Development, Selling, Start-ups, Leadership, Enterprise Software, Outsourcing, Customer Experience, Salesforce.com, Product Marketing, Sales Process, Pre-sales, Sales Operations, Lead Generation, Security, Contact Centers, B2B, Business Alliances, P&L Management
Education
Niagara College 1972 — 1975
Computers, Data Processing Management
Universidad del Zulia 1969 — 1971
Electric Engineering
Randstad Technologies US November 2014 - Present
Dakota Software February 2014 - November 2014
Childcare October 2011 - February 2014
The Kidney Foundation of Ohio May 2013 - August 2013
Buca di Beppo April 2010 - November 2011
Baldwin Wallace University January 2010 - May 2010
The Mine Talent Agency September 2009 - December 2009
RDI Marketing Services October 2006 - April 2008
Skills
Sales, Account Management, IT Solutions, Customer Service, Prospecting Skills, Sword Fighting, Time Management, SaaS, Business Development, Social Media, Training, Lead Generation, Cold Calling, Fundraising, Team Leadership, Microsoft Excel, New Business Development, Public Speaking, Newsletters, Press Releases, Editing, Public Relations, Represent, Breakdown Services, Windows, Adobe, Access, Social Networking, Interpersonal..., Communication Skills, Microsoft Publisher, Event Management, Social Media Marketing, Event Planning, Creative Writing, Critical Thinking, Teamwork, Coordinating Events, LinkedIn, CRM, Qualifying Prospects, Sales Prospecting, Strategy, Microsoft Office, Interpersonal..., EHS Management Systems, LinkedIn Training, EHS, English Grammar, Communication
Education
Kent State University 2011 — 2013
Bachelor of Arts in Communication Studies
Baldwin-Wallace College 2008 — 2010
CLEAResult November 2013 - Present
RDI Marketing Services March 2001 - November 2013
Diversified Telecom May 1998 - February 2001
BellSouth March 1992 - April 1998
Direct Marketing Solutions April 1990 - April 1998
Skills
Operations Management, Marketing, Salesforce.com, Call Center, Lead Generation, Leadership, B2B, Sales, Process Improvement, Customer Experience, Direct Marketing, Management, CRM, Call Centers, Training, Business Development, Customer Service, Strategy, Customer Satisfaction, Customer Retention, Account Management, Sales Operations, Strategic Partnerships, Strategic Planning, Team Building, New Business Development, Program Management, Vendor Management, Sales Management, Cross-functional Team...
Education
Cornell University - S.C. Johnson Graduate School of Management 2007 — 2007
Executive Leadership
Insight Solutions 2010 — 2010
ccSixSigma Yellow Belt, Contact Center
Customer Operations Performance Center 2009 — 2009
COPC Registered Coordinator, Performance Management
University of North Florida - College of Business Administration 1980 — 1984
Marketing
Florida State College 1980 — 1982
Business Administration and Management, General
Wal-Mart Supercenter October 2008 - Present
RDI Marketing Services October 1999 - December 2006
Skills
Customer Service, Direct Marketing, Marketing, Integrated Marketing, Marketing Strategy, Advertising, Marketing Communications, Social Media Marketing, Sales, Account Management, Public Relations, Email Marketing, Leadership, Strategic Planning, Digital Marketing, Market Research, Marketing Research, Online Advertising, Team Building, Management
Education
University of Cincinnati 2002 — 2004
Associate's degree, Business Administration and Management, General
Walgreens July 2014 - Present
Interstar Fleet Services November 2013 - March 2014
RDI Marketing Services December 2012 - April 2013
Education
Savannah College of Art and Design 2006 — 2008
University of Cincinnati 2002 — 2006
BFA, Electronic Media
Beachbody February 2014 - Present
Heading Home October 2014 - January 2015
Coldwell Banker May 2014 - September 2014
Citizens Bank January 2012 - September 2013
Ross Marketing Inc. July 2011 - October 2011
Valassis October 2010 - January 2011
MicroFinancial Inc March 2010 - September 2010
Liberty Tax Service January 2010 - April 2010
George S. May International September 2009 - November 2009
RDI Marketing Services September 1999 - June 2006
Skills
Sales Management, Client Relationship..., Training & Development, Inside Sales, Direct Sales, New Business Development, Account Management, Quality Assurance, Public Relations, Presentation Development, Sales Presentations, Marketing Management, Marketing Communications, Direct Marketing, Project Planning, Strategic Planning, Strategy Development, Innovative Thinking, Brand Innovation, Client Retention, Client Development, Customer Retention, Strategy, Business Development
Education
Miami University
B.S., Business and Entrepreneurship
Miami University
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
RDI Marketing Services September 2007 - March 2014
RDI Marketing Services July 2001 - November 2006
RDI Marketing Services August 1999 - July 2001
Greenwood Auto Salvage August 1998 - August 1999
Skills
Quality Assurance, Technical Writing, Telephone Skills, Telecommunications, Training, Employee Training, Marketing Communications, Direct Marketing, Creative Writing, Operations Management, Business Communications, Strategic Communications, Marketing Copy, Inbound Marketing, Scrum, Software Documentation, Process Improvement, Agile Methodologies
Education
Kennesaw State University
Advanced Certificate in Technical Writing
CBTS December 2014 - Present
RDI Marketing Services October 2013 - November 2014
Pomeroy March 2012 - October 2013
Convergys June 2009 - May 2012
Sell, Pak & Ship LLC November 2004 - July 2009
Procter and Gamble - Reflect LLC June 2003 - March 2005
Discovery Channel May 2001 - June 2003
Aveda June 1999 - May 2001
Cornerstone Brands Inc. 1997 - 1999
The Gap Inc June 1990 - June 1997
Skills
Management, Online Advertising, Shipping, Operations Management, Process Improvement, Project Management, Sales, Logistics, Customer Service, Customer Satisfaction, Team Building, Team Leadership, Coaching, Inventory Management, Performance Management, CRM, Leadership, Business Analysis, E-commerce, Change Management, Supply Chain Management, Business Process..., Supply Chain, Vendor Management, Call Centers, SharePoint, Team Management, Inventory Control, ITIL, Service Delivery
Education
University of Cincinnati 1984 — 1990
Bachelor's Degree, Economics/ International Studies
University of Cincinnati 1984 — 1990
Bachelor's Degree, Business Administration and Management, General
Princeton High School 1982 — 1984
Gneral Studies
RDI Marketing Services May 1999 - August 2003
Skills
Illustration, Creative Direction, InDesign, Adobe Creative Suite, Illustrator, Logo Design, Graphic Design
Education
New Jersey City University 1994 — 2000
RDI Marketing Services April 2008 - Present
Fifth Third Bank January 2007 - April 2008
Education
University of Cincinnati 2002 — 2006
BS, Computer Science
Tah Houssain
Ascena Retail Group, Inc. November 2014 - Present
Ascena Retail Group, Inc. January 2013 - November 2014
Delta Career Education 2010 - 2012
Delta Career Education 2009 - 2010
Health Alliance 2009 - 2009
Jonathan Scott International May 2008 - November 2008
RDI Marketing Services May 2006 - November 2007
Skills
Training, Networking, Technical Support, Process Improvement, Software Documentation, Troubleshooting, System Administration, Healthcare Information..., Customer Service, Active Directory, Strategy, VoIP, Project Management, SharePoint, Hardware, Research, Windows Server, Team Building, Leadership, VMware, Network Administration, Organic Products, Fantasy Football, Microsoft Office, ITIL v3 Foundations...
Education
University of Cincinnati 2004 — 2008
Business & Computer Science
Enterprise Rent-A-Car 2011 - Present
RDI Marketing Services April 2010 - October 2011
Travelocity September 2008 - April 2010
America's Vacation Center April 2005 - September 2008
Expedia, Inc. July 2003 - April 2006
Education
Southern Oregon University
Bachelor of Science in Business Administration, Hotel, Motel, and Restaurant Management
Funke Fired Arts June 2008 - August 2008
PetSmart October 2005 - December 2007
RDI Marketing Services January 2005 - October 2005
Stanley Steemer February 2003 - September 2003
Education
University of Cincinnati 2007 — 2011
Currently Unemployed January 2012 - Present
Sears Holdings Corporation July 2010 - January 2012
Brown Mackie College April 2009 - October 2009
RDI Marketing Services August 2007 - February 2009
Paramount's Kings Island May 2007 - August 2007
MRSI January 2007 - May 2007
Dillards February 2006 - November 2006
Paramount's Kings Island November 2005 - January 2006
Kent State University Library January 2005 - August 2005
Walt Disney World May 2004 - December 2004
Skills
Customer Service, Sales, Social Media, PowerPoint, Microsoft Office, Research, Team Building
Education
Kent State University 1999 — 2005
B.A. English Literature
Military.com September 2009 - Present
Adaptix Corp. July 1988 - Present
RDI Marketing Services January 2002 - May 2005
Ohio Institute of Technology September 1980 - August 1981
IMS 1978 - 1979
US Navy May 1975 - January 1977
Skills
Software Development, VoIP, Linux, VMware, Active Directory, Windows Server, Microsoft SQL Server, Operating Systems, Microsoft Exchange, Troubleshooting, Web Development, System Administration, Windows, SQL, TCP/IP, Network Administration, Servers, Cisco Technologies, Network Security, Computer Hardware
Education
Franklin University 1977 — 1980
BSBA, Accounting
The Ohio State University Fisher College of Business 1977 — 1977
Business Economics
The George Washington University 1973 — 1975
Public Affairs
Bexley High School 1970 — 1973
RDI Marketing Services December 2013 - Present
RDI Marketing Services July 2013 - November 2013
Veteran's Administration Medical Center December 2012 - April 2013
Miami University Oxford Ohio October 2008 - November 2009
Miami University Oxford Ohio March 2000 - October 2008
Miami University March 1997 - March 2000
United States Air Force May 1990 - May 1991
Skills
Customer Service, Customer Support, Windows, Computer Hardware, Networking, Troubleshooting, Linux, Microsoft Office, Windows Phone
Education
Miami University 1995 — 2000
Associate of Arts, History / Computer Science.
Miami University
Associate of Arts (AA), History
WellPoint March 2012 - Present
Amerigroup Corporation April 2011 - Present
RDI Marketing Services March 2010 - December 2010
Hearing Services LLC January 2009 - March 2010
BCBG Max Azria November 2007 - November 2008
Skills
Microsoft Office, Access, Word, Windows, PowerPoint, Excel, Outlook, Internet Explorer, Flash Media, Visio, SharePoint, Healthcare, Marketing, Project Management, Process Improvement, Team Building, Event Planning, Project Planning, Microsoft Excel, Customer Service, Strategic Planning, Sales, Microsoft Word
Education
University of Cincinnati
Bachelor, Business Administration; Marketing
RDI Marketing Services Tier 1 Service Desk AnalystRDI CorporationFebruary 2014 - Present
Education
University of Cincinnati 1984 — 1989
University of Cincinnati 1984 — 1989
General Studies
AT&T July 2015 - Present
AT&T August 2013 - Present
Red Ventures October 2012 - August 2013
ITT Technical Institute September 2010 - September 2012
RDI Marketing Services August 2007 - September 2010
Cincinnati Public Schools August 2002 - June 2007
Block Broadcasting/WBQC/UPN 25 TV November 2001 - July 2002
Nationwide Insurance February 2000 - October 2001
Sears Retail Store July 1997 - January 2000
Sears Furniture Store September 1994 - July 1997
Skills
Customer Service, Teaching, Public Speaking, Coaching, Recruiting, Research, Employee Relations, Microsoft Office, Event Planning, PowerPoint, Curriculum Design, Higher Education, Resume Writing, Social Networking, Fundraising, Microsoft Word, Microsoft Excel, Social Media, Marketing, Public Relations, Social Media Marketing, Time Management, Strategic Planning, Instructional Design, Leadership Development, Customer Retention, Leadership, Staff Development, Program Management, Networking, Adult Education, E-Learning, Advertising, Editing, Sales, Admissions
Education
Franklin University 2011 — 2012
Master's degree, Marketing and Communications
Franklin University 2000 — 2001
BS, Marketing
Wright State University 1989 — 1992
iSqFt June 2014 - Present
Firehouse Grill August 2011 - June 2014
Northwestern Mutual April 2013 - August 2013
Potbelly Sandwich Works August 2009 - August 2011
RDI Marketing Services June 2010 - September 2010
Stein Mart August 2007 - February 2010
Skills
Sales, Marketing, Time Management, Social Media, Cashiering, Microsoft Office, Nutritional Counseling, Martial Arts, Social Networking, Creativity, Microsoft Word, Customer Service, Microsoft Excel, PowerPoint, Retail, Facebook, Passion for Success, Health Education
Education
University of Cincinnati 2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Marketing
RDI Marketing Services January 2011 - Present
Client Development Services May 2007 - December 2010
Development Services, LLC September 2003 - March 2007
Pottery Barn May 2002 - September 2003
Polo Ralph Lauren June 1996 - September 1999
Hawaiian Airlines January 1993 - May 1996
Skills
Microsoft Office, Administration, Policy, Inventory Management, Customer Relations, Strategic Planning, Employee Relations, Customer Service, PowerPoint, Word, Excel, Budgeting, Coaching, Team Building, Public Speaking, Research, Performance Management, Event Management, New Business Development, Compliance, Promotions, Coordination, Social Media, Writing, Customer Satisfaction, Hiring, Outlook, Product Development, HRIS, Newsletters, Organizational..., Problem Solving, Payroll, Sales Management, Program Management, Benefits, English, Retail, Interviewing, Sourcing, Public Relations, Employee Benefits, Microsoft Word, Interviews, Budgets, Sales, Recruiting, Microsoft Excel, System Administration, Marketing
Education
University of Hawaii
Business
Punahou School 1962 — 1975
Diploma
University of Hawaii at Manoa
Business Management
Cengage Learning June 2014 - Present
Freelance May 2008 - Present
Freelance May 2000 - Present
Vantiv November 2013 - March 2014
Atos January 2013 - November 2013
Identity Force August 2009 - May 2012
RDI Marketing Services June 2008 - May 2012
Master Tech Carpet Cleaning April 2000 - August 2004
Freelance October 1999 - January 2004
Paul's Video Super Store August 1995 - September 1999
Skills
Social Media Marketing, Website Development, JavaScript, Email Marketing, Customer Service, Web Design, HTML, Facebook, Technical Support, Project Management, MySQL, Facebook API, Windows support, Remedy Ticketing System, Application Support, Microsoft Exchange, Mission, Kronos Timekeeping, Online Research, Google Analytics, Wordpress, HTML + CSS, Dreamweaver, XHTML, Creative Writing, Active Directory..., Dameware, Exchange Support, Editing, LinkedIn, Google Adwords, IRIS, Gasper, Active Directory
Education
American Public University System 2010 — 2012
Associates, Web Design/Development
Baker College Center for Graduate Studies 2009 — 2010
Web Development
RDI Marketing Services September 2013 - Present
Convergys October 2008 - September 2013
Comair May 2004 - October 2008
Skills
Customer Service, Microsoft Excel, Microsoft Office, Operations Management, Process Improvement, Process Scheduler, Leadership, Team Building, Account Management, Management, Microsoft Word, Outlook, Sales, Data Analysis, Forecasting, Marketing, Time Management, Training
Education
Northern Kentucky University 2002 — 2004
General, General
The Coca-Cola Company April 2012 - Present
Delta Sigma Pi 2013 - 2014
United States Air Force August 2006 - November 2011
RDI Marketing Services November 2004 - August 2006
Skills
Military, Inventory Management, Leadership, Security Clearance, Customer Service, Team Building, Team Leadership, Microsoft Office, Military Experience, Loss Prevention, Microsoft Excel, Microsoft Word, PowerPoint, Management, Outlook, Computer Repair, Access, Process Improvement, Operations Management, Computer Hardware, Employee Training, Security, Human Resources, Data Entry, Sales, Advertising
Education
Kennesaw State University 2013 — 2015
Bachelor of Business Administration (BBA), Finance
Kaplan University 2009 — 2012
Associate of Science (AS), Accounting
Community College of the Air Force 2006 — 2007
Airway Science, Air Traffic Control
Anderson Interfaith Ministries August 2011 - November 2011
YMCA May 2011 - August 2011
RDI Marketing Services June 2010 - August 2010
Skills
Public Speaking, Customer Service, Nonprofits, Non-profits, Microsoft Excel, PowerPoint, Microsoft Office, Teamwork, Microsoft Word, Social Media, Organization, Leadership, Event Planning, Mental Health Counseling, Social Networking
Education
Carlow University 2012 — 2014
Master of Science (M.S.), Counseling Psychology- Adult/General Studies, Second year
Anderson University (SC) 2008 — 2012
Bachelor of Arts (B.A.), Psychology
Milford High School 2004 — 2008
Dipolma, General Education
RDI Marketing Services March 2010 - Present
Unos Chicago Grill January 2007 - July 2011
Bob Evans January 2006 - January 2007
Key Personnel 2006 - 2007
Education
Miami University 2007 — 2010
Anthropology
RDI Marketing Services October 2010 - May 2011
Macy's November 2007 - May 2008
Education
Bryant & Stratton College 2011 — 2013
Kmart Corporation August 2014 - Present
RDI Marketing Services November 2012 - February 2013
Dollar General September 2007 - September 2012
J&H Oil April 2007 - September 2007
Skills
Typing, Data Entry, Accounts Receivables, Accounts Payable, Customer Service, Cashier, Receptionist, Secretary, Credit and Collections, Billing, File Clerk, Word, Excel, Website Construction, Telephone Skills, Accounts Receivable, Inventory Control, Time Management, Website Building, Microsoft Office, Outlook, Invoicing, Process Scheduler, Customer Satisfaction, Microsoft Word, Inventory Management, Teamwork, Supervisory Skills, Office Management, Payroll, Cashiering, Retail, Hiring, Spreadsheets, Administrative..., Access, Microsoft Excel
Education
Montcalm Community College 2009 — 2011
CHAR / CHAM, Health care Access, 3.96 GPA
Great Clips July 2011 - Present
RDI Marketing Services August 2010 - Present
Skills
ICD-9, CPT
Education
Colorado Technical University 2008 — 2011
Associates, Medical Billing and Coding
University of Cincinnati 2006 — 2007
MidUSA Credit Union, Inc. December 2012 - Present
VARtek Services May 2012 - October 2012
Luxotticia, Mason Ohio (Through Adecco) April 2012 - May 2012
RDI Marketing Services December 2011 - March 2012
Aquarius Technology Services August 2011 - November 2011
Ohio Casualty Group May 1993 - March 2001
Skills
Active Directory, System Administration, Technical Recruiting, Network Administration, Computer Hardware, VMware, Windows Server, Troubleshooting, Windows 7, XP, Group Policy, Management, Operating Systems, Hardware, Technical Support, Software Installation, Servers, OS X, Laptops, VPN, Windows, System Deployment, Help Desk Support, VMware ESX, Networking, Microsoft Exchange, Printers, Cisco Technologies, Wireless Networking
Education
Hamilton Baptist College 2005 — 2008
B.A. Christian Education, Geography of Bible Lands, Christian Education in the Church
Miami University 1972 — 1975
None, Seconday Education
The Phoenix Group Holding Company January 2014 - Present
Phoenix TEQ - Cincinnati, LLC August 2009 - January 2014
Phoenix TEQ Cincinnati August 2009 - August 2011
ABFS.com May 2007 - December 2008
Worthington Steel 2005 - 2007
Worthington Steel January 2005 - December 2006
RDI Marketing Services September 2003 - April 2004
Oxford Copy Shop September 2002 - May 2003
Skills
Management, Leadership, Human Resources, Hiring, Personnel Management, Logistics, Operations Management, Inventory Management, Accounting, Cold Calling, Invoicing, New Business Development, Pricing, Process Improvement, Process Scheduler, Purchasing, Sales, Supply Chain Management, Contract Management, Manufacturing, Training, Customer Satisfaction, Continuous Improvement, Customer Service, Microsoft Office, Lean Manufacturing
Education
Miami University 2002 — 2006
Bachelor of Science, Business Management
Preble Shawnee High School 1999 — 2002
High School, General Studies
Grasshopper Investments February 2010 - April 2010
RDI Marketing Services 2010 - 2010
Education
Allen School-Jamaica 2010 — 2011
Certificate, Medical Billing and Coding
Miami University March 2011 - Present
Frisch's Restaurants, Inc. 2008 - Present
RDI Marketing Services 2006 - 2007
Skills
Microsoft Office, Problem Solving, Laboratory Techniques
Education
Miami University 2007 — 2012
Bachelor of Arts, Microbiology
GE December 2010 - Present
RDI Marketing Services August 2008 - May 2010
Education
The University of Akron 2011 — 2015
Tire Discounters, Inc. August 2014 - Present
US Banccorp June 2013 - July 2014
US Army April 2008 - February 2014
RDI Marketing Services June 2011 - January 2012
D&C Imports June 2007 - December 2009
Skills
Customer Service, Leadership
Education
University of Cincinnati 2009 — 2016
Bachelor of Applied Science (B.A.Sc.), Political Science and Government, 3.6
Universal Technical Institute of Texas Inc 2004 — 2006
Auto/Diesel/Industrial, Auto/Diesel/Industrial, 3.8
YMCA August 2013 - Present
Self sustaining enterprises August 2011 - July 2013
RDI Marketing Services March 2010 - August 2011
Skills
Marketing, Social Media, Social Media Marketing, Marketing Communications, Marketing Strategy, Customer Service, Direct Marketing, Event Planning, Strategic Planning
Education
Miami University 2007 — 2011
Bachelor of Arts (B.A.), Cultural Anthropology
RDI Marketing Services July 2010 - Present
Institute for Policy Research 2006 - 2009
Education
University of Cincinnati
Lincoln Centers October 2009 - Present
Rdi Marketing Services March 2009 - August 2009
Skills
Knowledge of Microsoft..., Knowledge of Open Office, Knowledge of Faxing, Knowledge of use with...
Education
Ivy Tech Community College-Richmond 2011 — 2013
Associate of Science (A.S.), Early Childhood Education and Teaching
Fifth Third Securities November 2009 - Present
Fifth Third Bank November 2007 - November 2009
RDI Marketing Services August 2002 - November 2007
Skills
Portfolio Management, Financial Services
Education
Morehead State University 2002 — 2004
Elementary Education and Teaching
UC Blue Ash Campus
Elementary Education and Teaching
n/a-freelance January 2012 - Present
RDI Marketing Services 2009 - 2009
Miami University June 2004 - August 2007
Skills
Business Planning, Multilingual, Strategic Planning, Typography, Microsoft Word, Music, Songwriting, Performing Arts, Dance, Databases, Creative Writing, Spanish, Speech Writing
Education
Berklee College of Music 2006 — 2011
Bachelor's degree, Music
Talawanda High School 2002 — 2006
Marlyn Group LLC. March 2015 - Present
Aquarius Professional Staffing August 2013 - January 2015
RDI Marketing Services March 2013 - August 2013
Strayer University April 2011 - November 2012
Strayer University January 2010 - April 2011
Gap, Inc January 2009 - January 2010
Skills
Human Resources, Sales, Marketing, Networking, Employee Benefits, Training, Social Networking, Temporary Placement, Recruiting, Interviews
Education
Strayer University (VA) 2007 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Tinora High School
MamaVape August 2014 - Present
RDI Marketing Services June 2012 - May 2013
Skills
Group Buying, Retail Buying, Sales, Customer Service, Marketing, Account Management, B2B, Customer Retention, Leadership, Online Research, International Sales, Customer Satisfaction, New Business Development, Electronic Product...
Education
Southern New Hampshire University 2014 — 2018
Bachelor of Arts (B.A.), Mathematics
ORDMS January 2014 - Present
RDI Marketing Services June 2013 - January 2014
Caregivers For Independence August 2012 - February 2013
Northstar Care Services 2013 - 2013
St. Luke's Hospital Duluth MN February 2012 - July 2012
Pineridge Homes February 2009 - February 2011
Dairy Queen February 2005 - September 2009
Education
Miami University 2013 — 2017
Fond du Lac Tribal and Community College 2006 — 2008
Associate of Arts, Liberal Arts
Shell Oil Company June 2013 - Present
Home Helpers September 2009 - Present
United Dairy Farmers December 2007 - January 2009
RDI Marketing Services August 2006 - November 2007
Skills
Customer Service, Interpersonal..., Problem Solving, Time Management
Education
Cincinnati State Technical and Community College 2009 — 2012
Associate of Arts (A.A.)
i-wireless LLC June 2015 - Present
i-wireless LLC August 2014 - June 2015
University of Cincinnati January 2014 - April 2014
Sears Holdings Corporation June 2013 - August 2013
Loveland Graphix August 2011 - January 2013
RDI Marketing Services July 2011 - August 2011
Skills
Accounting, Financial Accounting, Cost Accounting, Management, Customer Service, Communication, Sales
Education
University of Cincinnati 2010 — 2014
Bachelor of Business Administration (B.B.A.), Accounting
University of Cincinnati College of Business 2010 — 2014
Bachelor of Business Administration (B.B.A.), Accounting
Mack Wholesale Plumbing Parts June 2015 - Present
RDI Marketing Services November 2012 - May 2015
RDI Marketing Services January 2012 - November 2012
Skills
Customer Service, Microsoft Office, Sales, Customer Satisfaction, Marketing, Account Management, Call Centers, Leadership, Team Building, Customer Retention
Education
University of Cincinnati
RDI Marketing Services June 2012 - Present
State Farm May 2010 - August 2010
YMCA of Greater Cincinnati September 2009 - August 2010
Education
Miami University 2010 — 2015
Bachelor's degree, Social Work/ Business Marketing
Winton Woods High School 2007 — 2010