Experience
Healthcare Management Administrators  September 2014 - Present
Milliman  November 2012 - August 2014
Healthcare Management Administrators  September 2011 - November 2012
Regence BlueShield  August 2007 - December 2010
Regence BlueShield  July 2003 - August 2007
Regence BlueShield  December 2000 - July 2003
Regence   1999 - 1999
Regence   1998 - 1999

Skills
Budgets, Project Management, Leadership, Project Planning, Management, Strategy, Team Building, Proposal Writing, Marketing Communications, Marketing, Business Strategy, Healthcare, Technical Writing, Process Improvement, Strategic Planning, Teamwork, Team Leadership, Cross-functional Team..., Performance Management, Health Insurance, Medicare, Managed Care, Business Development, Employee Benefits, HIPAA

Education
University of Phoenix   2003 — 2007
Bachelor of Science, Business Management

Auburn High School

Tacoma Pierce County Leadership ClassTacoma Pierce County Chamber of Commerce

Experience
Regence BlueCross BlueShield of Oregon  September 2012 - Present
Regence   April 2008 - September 2012
AT&T  July 2006 - February 2008

Skills
Microsoft Excel, Customer Service, Microsoft Office, Health Insurance, Business Strategy, Insurance, Medicare, Membership

Education
Portland Community College
Associate's degree, General Studies

Experience
America's Health Insurance Plans (AHIP)   February 2014 - Present
Cambia Health Solutions  May 2012 - January 2014
The Advisory Board Company  May 2010 - September 2011
The Regence Group  August 2008 - December 2009
Regence   March 2007 - July 2008
Regence   2006 - 2007
The Regence Group  2004 - 2006
The Regence Group  2002 - 2004

Skills
Health Insurance, Business Analysis, Requirements Analysis, Data Analysis, Healthcare IT, Healthcare Management, Business Intelligence, Strategic Planning, Analysis, Compliance, Project Management, Healthcare Information..., Process Improvement, SDLC, Software Documentation, Strategy, Leadership, Program Management, Health Policy, Business Process..., SharePoint, Training, Healthcare, Business Process, Health Care Reform, Hospitals, Budgets, Policy, Visio, Business Requirements, HIPAA, Insurance, Access, Policy Analysis

Education
Lewis and Clark College   2001 — 2002
MAT, High School Social Studies

Lewis and Clark College   1995 — 1999
BA, Psychology

Experience
Oregon's Health CO-OP  February 2015 - Present
Regence BlueCross BlueShield of Oregon  February 2013 - February 2015
Regence BlueCross BlueShield of Oregon  May 2011 - February 2013
Regence   January 2007 - May 2011
The ODS Companies  March 2004 - January 2007
Stahancyk, Gearing, Rackner & Kent, P.C.   January 2003 - March 2004

Skills
Negotiation, Writing Skills, Problem Solving, Health Insurance, Technical Writing, Microsoft Office, Analytics, SharePoint, Project Management, Account Management, Marketing, Management, Marketing Strategy, Training, Leadership, Sales Operations, Organizational..., Team Building

Education
Marylhurst University   2011 — 2013
MBA, Nonprofit Management, 3.81

Portland State University   2001 — 2004
Bachelor of Arts, Business Administration: Marketing; Advertising Management

University of Oregon   2000 — 2001
N/A, Computer Information Science

Experience
Providence Health & Services  November 2013 - Present
Regence   June 2011 - November 2013
OptumHealth  November 2007 - June 2011
ProtoCall Services, Inc.   June 2005 - October 2006

Skills
Clinical Research, Group Therapy, Psychotherapy, Counseling Psychology, Treatment, Stress Management, Community Outreach, Program Development, Microsoft Excel, Conflict Resolution, Public Speaking, Grant Writing, Fundraising, Microsoft Office, Program Evaluation

Education
Portland State University   1997 — 2000
Masters, Social Work

Penn State University   1989 — 1993
Bachelor's degree, Social Work

Experience
Kaiser Permanente  August 2013 - January 2015
Cambia Health Solutions  November 2007 - May 2013
Regence   November 2007 - June 2011
Cumulus Resources   2002 - 2009
Computer Horizons  July 1999 - July 2002
Computer Horizons  1998 - 2001
ProsoftTraining   September 1997 - July 1999
Oracle  1996 - 1998
UT Arlington  1979 - 1991

Skills
Organizational..., Change Management, Training, Management, Six Sigma, Nonprofits, User Interface Design, E-commerce, Process Improvement, HTML, Lean Manufacturing, Leadership Development, Non-profits, Financial Services, Insurance, Manufacturing, Government, Strategic Planning, Public Speaking, Performance Management, Talent Management, E-Learning, Strategy, Consulting, Program Management, Integration, Leadership, Workshop Facilitation, Management Consulting, Coaching, Business Process..., Team Building, Agile Methodologies, Analysis, HR Consulting, Learning Management..., Project Management, Vendor Management, Performance Improvement, Team Leadership, Organizational..., Business Analysis, Cross-functional Team..., Recruiting, Data Analysis, Visio, Project Portfolio..., Instructional Design, SDLC, Organizational Design

Education
Indiana University Bloomington   1974 — 1975
Ed. S, Instructional Systems

Indiana University Bloomington   1973 — 1974
M.S., Education

College of Charleston   1967 — 1971
B.A., History

Experience
Regence   March 2014 - Present
Cambia Health Solutions  December 2013 - March 2014
Cambia Health Solutions  December 2011 - July 2013
Cambia Health Solutions  March 2007 - November 2011
Knowledge Learning Corporation  January 2007 - February 2007
Albuquerque Public Schools  January 2006 - December 2006
Knowledge Learning Corporation  December 2002 - January 2006
KinderCare Learning Corporation (became Knowledge Learning)   June 1999 - November 2002

Skills
Process Improvement, Business Analysis, Access, Crystal Reports, Analysis, Project Planning, PeopleSoft, SQL, Requirements Gathering, Project Management, Lawson General Ledger, Lawson HRIS, Microsoft Excel, Business Objects, ERP Oracle, Business Requirements, End User Training, Business Process, General Ledger

Education
The University of Montana   1992 — 1996
Bachelor of Arts (BA), English Language and Literature/Letters

Experience
Kforce Inc.  January 2010 - Present
Regence   2005 - 2010
The Regence Group  June 2005 - September 2009
Avamere Health Services  June 2000 - June 2005
Pacific CommWare Inc   June 1995 - June 2000
Crater Lake Lodge   1981 - 1988

Skills
Accounts Payable, Account Reconciliation, Accounts Receivable, Accounting, General Ledger, Payroll, Auditing, Variance Analysis, Financial Statements, Process Improvement, Journal Entries, Analysis, PeopleSoft

Education
Southern Oregon University   1997 — 2000
Accounting

Willamette High School

Experience
Daimler  May 2011 - April 2012
Countrywide  May 2006 - February 2010
Westfield  2010 - 2010
Fidelity Information Services  July 2004 - March 2006
Regence   1999 - 2004
The Regence Group  1999 - 2004
GWI Software   1997 - 1998

Skills
SDLC, Lotus Notes, Process Improvement, Requirements Analysis, Lotus Domino, Software Documentation, Testing, Business Analysis, Analysis, Databases, Servers, SharePoint, Program Management, Visio, Integration

Education
Linfield College   1995 — 1998

Experience
Regence   July 2010 - Present
The Regence Group  August 2005 - June 2010
CWCG   2005 - 2009
MyHealthBank, LLC   August 2001 - October 2005
Blue Paws Pet Insurance   July 2000 - August 2001
PacifiCare of Oregon and   February 1998 - July 2001
PacifiCare of California  July 2000 - February 2001
Intel Corp  July 1995 - February 1998
Credit Lyonnais Bank   June 1996 - July 1996

Skills
Consulting, Customer Service, Microsoft Excel, Capacity Planning, Sales Management, Sales Compensation, Account Management, Certified Compensation..., Certified Sales..., Business Process..., Agility, Salesforce.com, Recruiting, Budgets, Cross-functional Team..., Leadership, Project Management, Start-ups, Employee Engagement, Management, Program Management, Training, Deferred Compensation, Sales, Team Building, Employee Benefits, Enterprise Software, Performance Management, Process Improvement, Incentive Programs

Education
Regence - Leadership Journey   2009 — 2010
Leadership Journey - Learning in Action

Portland State University - School of Business   1995 — 1997
Bachelor, Human Resource

Experience
Scenic Hills Alternative Care   June 2013 - Present
Scenic Hills Alternative Care   October 2011 - June 2013
Hmong American Partnership  June 2010 - November 2011
AppleOne Employment Services  October 2009 - February 2010
The Regence Group  October 1999 - December 2008
The Regence Group  January 1999 - January 2008
The Regence Group  October 2000 - February 2005
Regence   January 2000 - January 2005
CompUSA  1997 - 1997
The Salvation Army  May 1991 - May 1993

Skills
Policy, Leadership Development, Strategic Planning, Program Management, Training, Budgets, Software Documentation, Event Management, Management, Leadership, Customer Service, Editing, Community Outreach, Learning Management..., Enterprise Software, E-Learning, Marketing

Education
Asbury University   1986 — 1990
Bachelor of Arts, Communications

Université Paris-Sorbonne   1989 — 1989

Blue Springs High School   1982 — 1985

and DevelopmentAsbury College
Bachelor of Arts Degree, Communications

Experience
Scripps Health  February 2009 - Present
The Regence Group  2007 - March 2011
Legacy Health  2008 - 2010
Regence   2002 - 2008
The Regence Group  July 1992 - 2002
Regence Blue Cross Blue Shield  1992 - 2002
Blue Cross and Blue Shield  October 1979 - November 1992

Skills
Strategic Thinking, Result Oriented, Disaster Recovery, Vendor Management, Visio

Education
Portland Community College   1989 — 1992
Information Technology

Marshall High School   1975 — 1979
architectural design

Experience
Regence   April 2014 - Present
Providence Health & Services  December 2013 - April 2014
Apex Systems  January 2012 - April 2014
Swedish Medical Center  2012 - 2013
Group Health  April 1995 - April 2011
U S WEST  1990 - 1995

Skills
HIPAA, Security, Risk Assessment, Mainframe, Compliance, Risk, Lawson, Information Security..., Security Awareness, NIST, CISSP, Vulnerability, Accreditation, Computer Operations, Data Security, Computer Security, Security Audits, Information Security..., Disaster Recovery, Access, System Administration, Identity Management, Remediation, Troubleshooting, Policy, Documentation, Information Security, Software Documentation, Project Management, SharePoint, SDLC, Visio, PCI DSS, Healthcare Information..., Business Continuity, Information Technology, Application Security, Risk Management

Education
Chief Sealth High School   1974 — 1977
Diploma, General Studies

South Seattle Community College
Adult and Continuing Education and Teaching

Experience
SMART (Start Making A Reader Today)   April 2015 - Present
The Standard  March 2014 - Present
The Standard  April 2010 - February 2014
Listen To Kids   December 2006 - October 2012
Regence   December 2003 - August 2008
Regence   April 2001 - November 2003
Regence   March 1999 - March 2001
PricewaterhouseCoopers (formerly Coopers & Lybrand)   September 1989 - December 1993

Skills
Internal Controls, Financial Reporting, Auditing, Consolidation, Process Improvement, ERP, Enterprise Risk..., Health Insurance, Talent Management, Shared Services, Balanced Scorecard, Product Quality, GAAP, Accounting, Financial Accounting, Financial Analysis, Financial Services, Account Reconciliation, Managerial Finance, Budgets, Business Process, Corporate Finance, Management, Risk Management, Sarbanes-Oxley Act, Finance, Leadership, Business Process..., Business Analysis, Executive Management

Education
Linfield College   1987 — 1989
Bachelor of Science, Accounting

Harlaxton College   1986 — 1986

Willamette University   1984 — 1986
N/A

Experience
The Dougy Center  June 2015 - Present
Nike  March 2014 - Present
The Dougy Center  December 2013 - June 2015
Nike  July 2013 - March 2014
LifeMap  February 2011 - July 2013
The Regence Group  December 2008 - February 2011
Regence   August 2007 - December 2008
Integra Telecom \ Electric Lightwave   August 2006 - August 2007
Integra Telecom  February 2004 - August 2006

Skills
Data Center, Disaster Recovery, Leadership, Telecommunications, Networking, Vendor Management, Management, Integration, Troubleshooting, Project Management, Program Management, IT Service Management, Customer Service, Analysis, Executive Management, Strategic Planning, IT Operations, ITIL, Training, Team Building, Enterprise Software, Governance, Incident Management, Presentations, System Monitoring, Infrastructure, Salesforce.com, Service Management, Business Continuity..., Start-ups, IT Infrastructure..., Insurance

Education
Portland State University   2010 — 2013
BS

Experience
HealthSparq  April 2012 - Present
Regence   September 2006 - March 2012
XEROX  January 2005 - October 2006
XEROX  November 2001 - December 2004
Inovise   June 2000 - November 2001
LEGO  August 1998 - February 2000

Skills
Product Innovation, Cross-functional Team..., Product Management, Healthcare, Product Marketing, Start-ups, Digital Marketing, Leadership, E-commerce, Strategic Planning, Strategy, Lead Generation, Sales, Program Management, Marketing, Analytics, Project Management, Integrated Marketing, Online Advertising, Direct Mail, Management

Education
Handelshøjskolen i Århus   1993 — 1998
MA, ESP (cand.ling.merc)

Oregon State University   1994 — 1996
MBA, Marketing

Handelshøjskolen i Århus   1989 — 1992
BA, English, Business, International Affairs

Rosborg Gymnasium   1985 — 1988
High School

Experience
HomeStreet Bank  July 2013 - Present
KCTS9   February 2013 - June 2013
Premera Blue Cross  September 2012 - January 2013
Cambia Health Solutions  September 2005 - May 2012
Regence   April 2001 - September 2005
The Regence Group  April 1997 - April 2001

Skills
Human Resources, Talent Acquisition, Recruiting, Talent Management, Performance Management, Employment Law, Employee Relations, Strategic Workforce..., Employee Engagement, Succession Planning, Compensation & Benefit, Workforce Adjustments, Organization, Customer Service, Workforce, Workforce Planning, Training, Process Improvement, Onboarding, Personnel Management, Management, Policy, Coaching, Leadership, Organizational..., Interviews, Applicant Tracking..., Vendor Management, Job Descriptions, Screening, Temporary Placement, College Recruiting

Education
Humboldt State University
B.S., Business Administration and Management, Human Resources

Montana State University-Billings (formerly Eastern Montana College)
Business Administration and Management, General

Experience
Regence   February 2014 - Present
Aon Hewitt  September 2012 - February 2014
Aetna  October 2011 - October 2012
Aetna  November 2010 - October 2011
Aetna  June 2010 - November 2010
Sandler O'Neill  November 2007 - June 2010

Skills
Insurance, Employee Benefits, Data Analysis, Strategic Planning, Analytics, Social Media, Salesforce.com, CRM, Public Speaking, Financial Services, Competitive Analysis, Project Management, Microsoft Excel, Event Planning, Sales

Education
University of Washington   2004 — 2007
Master of Fine Arts (MFA), Acting

Kenyon College   1999 — 2003
B.A., Political Science

The Masters School

Experience
Kaiser Permanente  February 2013 - Present
Kaiser Permanente  January 2011 - Present
PYP   May 2010 - Present
Regence   January 2008 - January 2011
Portland Youth Philharmonic Orchestra   2010 - 2011
Regence   January 1999 - December 2007
Regence BlueCross BlueShield  May 1995 - December 1998
BlueCross BlueShield of Oregon   May 1987 - May 1995
Floating Point Systems  July 1982 - January 1987
Creative Media Development  June 1980 - June 1982

Skills
Strategic Planning, Training, Talent Management, Program Management, Onboarding, Human Resources, Succession Planning, Organizational..., Performance Management, Organizational..., Project Planning, Job Descriptions, Leadership, Consulting, Coaching, Employee Training, HRIS, Process Improvement, Employee Benefits, Strategy, Leadership Development, E-Learning, Management, Applicant Tracking..., Contract Negotiation, Mergers & Acquisitions, Team Building, Project Management, Executive Coaching, Captivate, Healthcare, Workshop Facilitation, Strategic Thinking, Benefits Administration, Employee Relations, Employee Engagement, 360 Feedback, Organizational Design, Organization, Cross-functional Team..., Conflict Resolution, Conflict Management, Business Process..., Change Management, Business Strategy, Workforce Planning, Integration, College Recruiting, Corporate Communications, Vendor Management

Education
University of Oregon   1997 — 1999
MBA, Business Administration

University of Wisconsin-Oshkosh   1971 — 1975
BS, English

Sheboygan South High School   1968 — 1971
Diploma

CCL

Experience
Progressive Leasing  July 2015 - Present
MarketStar  April 2013 - June 2015
Regence   April 2011 - April 2013
Fidelity  February 2007 - April 2011
eBay Inc.  April 2002 - July 2007
American Express  February 1997 - April 2002
Robert Half International  December 1995 - August 1997
Select Staffing  November 1990 - December 1995

Skills
Financial Recruiting, Executive Sales..., Full-life Cycle..., Client/Hiring Manager..., Behavioral Interviewing, Passive Candidate..., High-volume Recruiting, BrassRing, Restrac, E-Recruit, Strategic Hiring, Global Talent..., Talent Intelligence, Social Recruiting, Talent Mining, Job Description Creation, Boolean Searching, Meeting Planning, Venue Management, Large Scale Events, Sales Management, Direct Sales, Quota Achievement, Technical Recruiting, Contract Recruitment, Permanent Placement, Project Management, Volunteer Management, Vendor Relationships, Corporate Recruiting, C-level support, Project Coordination, Senior Relocation, Taleo, PeopleSoft, Customer Driven, HR Consulting, HR Policies, Sales Compensation, Employee Relations, Employee Referral..., Screening, Applicant Tracking..., Strategy, Recruiting, CRM, Temporary Placement, Human Resources, Talent Management, Executive Search

Education
California State University-Northridge   1988 — 1991
English

Experience
Samsung Electronics  January 2015 - Present
Samsung Electronics Global B2B Center   May 2014 - December 2014
Samsung Electronics  November 2012 - May 2014
Microsoft Corporation  May 2010 - November 2012
Microsoft Health Solutions Group  June 2008 - May 2010
Regence   January 2007 - May 2008
Regence   June 2006 - January 2007
Regence   September 2004 - June 2006
Northwestern Mutual  June 2000 - March 2004

Skills
Global Marketing, Field Marketing, Online Marketing, Marketing Strategy, Marketing..., Integrated Marketing, Business Strategy, Partner Marketing, Industry Marketing, Healthcare Marketing, Search, Direct Marketing, Brand Development, Brand Awareness, Customer Experience, Customer Advocacy, Audience Engagement, Social Media Marketing, Enterprise Software, Content Development, Website Management, Online Advertising, Go-to-market Strategy, Marketing, Affiliate Marketing, Start-ups, Demand Generation, Product Marketing, Marketing Management, Cross-functional Team..., Digital Marketing, Multi-channel Marketing, B2B, Brand Management, Strategic Partnerships, Strategy, Mobile Devices

Education
Seattle University   2008 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General

University of Washington   1998 — 2000
Bachelor of Arts (BA), Business Administration

Ewha Womans University   1993 — 1995
Physics

Experience
Legacy Health  2010 - Present
International Association of Business Communicators  2010 - 2013
Regence   2007 - 2009
Intel Corporation  2003 - 2007
Intel Corporation  2001 - 2003
Intel Corporation  1999 - 2001
Intel Corporation  1996 - 1999
Intel Corporation  1994 - 1996
Intel  1984 - 1993

Skills
Marketing communications, eBusiness and website..., Budget Management, Copywriting, Communications Planning, E-business, User-centered Design, Website Management, Newsletters, Corporate Communications, Transition Management, Change Management, Internal Communications, Market Research, Marketing Communications, Public Relations, Budgets, Program Management, Strategy, Webmaster Services, Leadership, Editing, Email Marketing, Marketing, User Experience, Management, Event Management, Direct Marketing, Online Advertising, CRM, Strategic Communications, Training, Web Content, Employee Engagement, Media Relations, Integrated Marketing, Communication Training, Google Analytics, Content Management, Press Releases, WordPress, Online Marketing, Content Development, Content Strategy, Social Media Marketing, Web Design, Facebook, Social Media, Corporate Branding

Education
Lafayette College
BA, Psychology-English

Portland State University
Digital Marketing Program

UCLA Anderson School of Management
MBA, Marketing-Finance

Experience
Portland State University  September 2009 - Present
Regence   November 2008 - September 2011
HSBC  January 2006 - November 2008
Capital One  June 2003 - December 2005

Education
Portland State University   2009 — 2012
MPH, Public Health

University of Wisconsin-Madison   1998 — 2003
BS, Computer Engineering

Experience
ABC Writing and Editing   July 2013 - Present
NPTL   2011 - 2014
Regence   March 2007 - November 2013
the regence group  2007 - November 2013
Enizagam   2013 - 2013
Regence Medical Group   2007 - 2012
Poetry Northwest   2007 - 2010
Hollywood Video  2004 - 2007
Hollywood Entertainment  2003 - 2007
Movie Gallery  2003 - 2007

Skills
Copywriting, Editing, Copy Editing, Newsletters, Social Media, Blogging, Press Releases, Content Strategy, Web Content, Journalism, Creative Direction, Corporate Communications, Content Management, Media Relations, Strategic Communications, Nonprofits, Web Content Management, Grant Writing, Marketing Communications, SEO, Creative Writing, Content Development, Web Design, Marketing, Internal Communications, Books, Storytelling, Proofreading, Email Marketing

Education
Portland State University   1992 — 1996
M.A., English

Barnard College   1985 — 1988
Bachelor's degree, English

Columbia University in the City of New York   1985 — 1988
Bachelor's degree, English

Lawrence Elementary

Experience
Regence   Senior ProgrammerThe Regence Group1974 - 2009

Education
Southern Oregon University   1968 — 1968

Experience
Regence   Assistant Director, Strategic CommunicationsThe Regence Group2003 - Present

Education
Pacific Lutheran University
Communications, marketing, asian studies, journalism

Experience
Cambia Health Solutions  1999 - Present
Regence   February 2003 - June 2011
Regence   September 2000 - February 2003
The Regence Group  December 1999 - September 2000
US Navy  December 1978 - January 1999

Skills
Computer Forensics, Security, Investigations, EnCase, Compliance, Forensic Analysis, Incident Management, Incident Handling, Incident Response, Data Loss Protection, Private Investigations, Computer Security, Disaster Recovery, Security Audits, Information Security, Firewalls, CISSP, Information Security..., Network Security, Risk Assessment, Penetration Testing, PCI DSS, Information Technology, Data Security, IT Audit, Computer Hardware, HIPAA, IT Management, Identity Management, Business Continuity, Vulnerability Management

Education
Salem State University   1974 — 1978
BS, General Studies

Experience
Cambia Health Solutions  April 2003 - Present
Regence   April 2003 - November 2011
McAfee.com  February 2000 - August 2001
Keep Nebraska Beautiful   October 1997 - May 1999
Athlete's Foot  1990 - 1992

Skills
Requirements Analysis, Project Management, Project Portfolio..., SDLC, PMO, PMP, Program Management, Agile Methodologies, Analysis, Agile Project Management, Budgets, Business Analysis, Business Process, Business Process..., Leadership, MS Project, Management, Process Improvement, Project Delivery, Project Planning, Requirements Gathering, SharePoint, Software Documentation, Software Project..., Vendor Management, Visio

Education
University of Nebraska-Lincoln   1995 — 1997
Bachelor of Science (B.S.), Biological Systems Engineering

United States Air Force Academy   1993 — 1995
Biochemistry

NHS

Experience
CRU-DataPort  May 2008 - Present
Regence   May 2007 - December 2007
Intel  January 2006 - November 2006
IBM Global Services  June 2005 - December 2005
Hynix Semiconductor  March 2004 - December 2004

Skills
Project Management, Product Development, Team Leadership, Management, Integration, Process Improvement, Product Management, Strategy, Analysis, Microsoft SQL Server, Program Management, Change Management, Leadership

Education
Keller Graduate School of Management of DeVry University   2007 — 2009
MBA, MBA with a focus in Project Management

Oregon State University   2001 — 2005
BS, Management in Information System

Experience
MIS Consulting & Sales, Inc   March 2008 - Present
Regence   January 2007 - December 2007
Meridian: Regence   June 2005 - January 2007
Portland Development Commission  November 2003 - June 2005
Industrial Design Corporation  July 1994 - November 2003
Good Samaritan Hospital and Medical Center / Memory Clinic and Counseling Center   May 1989 - November 1992

Skills
SDLC, Business Analysis, Visio, SharePoint, MS Project, Microsoft SQL Server, Software Documentation, Databases, Project Management, Visual Basic, Process Improvement, Change Management, Crystal Reports, Analysis, Access, Data Analysis

Education
University of Western States   1976 — 1978
Associate of Science (AS), Lane Community College

Lane Community College   1973 — 1976
AS, Electronics

Medford Senior High   1972 — 1973

Experience
Regence Blue Cross Blue Shield  Network EngineerThe Regence Group2000 - Present
Regence   1999 - Present
Regence BlueCross BlueShield  1999 - Present
Regence BlueShield  2001 - 2011

Skills
SharePoint, Disaster Recovery, Firewalls, Vendor Management, Data Center, Enterprise Architecture, Visio, Cisco Technologies, Virtualization, Networking, Security, SDLC, Software Documentation

Education
Solano Community College   1973 — 1976

Experience
Providence Health Plan  July 2014 - Present
LifeWise Health Plan of Oregon  August 2008 - June 2014
Regence   2000 - 2008
QualMed  1994 - 1998

Skills
Insurance, Employee Benefits, Health Insurance, Underwriting, Analysis, Negotiation, Excel, Data Analysis, Contract Negotiation, Supervisory Skills, Pricing, Risk Management, Business Analysis, Brokers, Microsoft Excel, Team Building, Strategic Planning, Disability Insurance, Process Improvement, Budgets, Commercial Insurance, Customer Service, Coaching, Leadership, Health Savings Accounts, General Insurance, Training, Sales, Claim, Life Insurance, Term Life Insurance, Small Business, Reinsurance, New Business Development, Sales Management, Healthcare, Managed Care, Medicare, COBRA

Education
Marylhurst University   2010 — 2014
MBA

DeVry University   1991 — 1994
Bachelors, Accounting

Experience
Cover Oregon  August 2011 - June 2015
Cover Oregon  2011 - 2012
Regence   2001 - 2011
The Regence Group  January 1981 - October 2001

Skills
Health Policy, Insurance, Managed Care, Life Insurance, Healthcare Information..., Health Care Reform, Medicare, Public Speaking, Disability Insurance, Employee Benefits, Customer Service, Sales, Strategic Planning, Budgets, Healthcare, Nonprofits, Brokers, Process Improvement, HIPAA, Medicaid, Long-term Care, Management, Health Insurance, Program Management, Benefits Administration, Training, Account Management, Leadership, Team Building, Small Business, Health Savings Accounts

Education
Portland State University   1978 — 1981

Experience
Providence Health & Services  January 2012 - Present
Kinetix  September 2010 - September 2011
Regence   June 2006 - September 2010
Euro RSCG 4D  2005 - 2006
Johnson & Johnson  2003 - 2005
Pacific Sun Industries, Inc.   1999 - 2003

Skills
Market Research, Start-ups, Strategic Planning, Competitive Intelligence, Integrated Marketing, Marketing, Leadership, Salesforce.com, CRM, Healthcare, Product Management, Segmentation, Customer Insight, Strategy, Business Strategy, Competitive Analysis, Direct Marketing, Product Development, Product Marketing, Analytics, Marketing Strategy, Budgets, Cross-functional Team..., Strategic Partnerships, Business Development, Data Analysis, Marketing Research, Marketing Management, Market Analysis, Digital Marketing, Forecasting, Management, Program Management, Process Improvement, Sales, Mergers

Education
New York University - Leonard N. Stern School of Business   2003 — 2005
MBA, Statistics

Southern Oregon University   1995 — 1999
Bachelor of Science (BS), Economics

Experience
LDS Church  December 2010 - Present
Keystone Enterprise Services  April 2009 - December 2009
Milestone Management Inc   July 2007 - February 2009
TEKsystems  May 2005 - June 2007
LDS Church  February 2005 - March 2006
Regence   June 2003 - December 2004
American Express  November 1994 - January 2002

Education
Granger High School   1986 — 1989
Diploma, General

University of Phoenix
Masters, Business Administration

University of Phoenix
Bachelors of Science, Information Technology

Experience
Cambia Health Solutions  January 2014 - Present
Cambia Health Solutions (formerly The Regence Group)   June 2010 - January 2014
Regence   June 2005 - June 2010
Regence BlueCross BlueShield  June 2005 - June 2010
The Regence Group  2005 - June 2010
Western Business College   April 2004 - May 2005
OHSU  1997 - April 2003

Skills
Project Management, Training, Visio, SnagIt, Microsoft Excel, Training Needs Analysis, Human Resources, Microsoft Word, Cross-functional Team..., Proofreading, Program Management, Software Documentation, Multiple Project..., Health Insurance, ADDIE, OnTrack, Business Analysis, Lean Green Belt,, Training Needs..., URAC Accreditation and..., URAC, Leadership, Vendor Management, Process Improvement, SharePoint, SDLC

Education
University of Tennessee-Knoxville   1988 — 1989
M.A., Audology

Case Western Reserve University   1984 — 1988
B.A., Communication Disorders

Experience
Cambia Health Solutions  October 2011 - Present
The Regence Group  October 2009 - October 2011
Regence   2005 - 2009
The Regence Group  2000 - 2005
Regence BlueCross BlueShield  1996 - 2000
Kinetic Technology Solutions  1994 - 1996
NBI  1992 - 1994

Skills
Talent Management, Organizational..., Training, Change Management, Performance Management, Leadership, Program Management, Leadership Development, Instructional Design, Onboarding, Human Resources, Workforce Planning, Employee Engagement, Process Improvement, Management, Succession Planning, Coaching, Team Building, 360 Feedback, Management Development, Employee Training, Organizational Design, SDLC, Vendor Management, Organizational..., Workshop Facilitation, Interviews, Training Delivery, HR Consulting, Analysis, Cross-functional Team..., Recruiting, Employee Relations, Consulting, Strategy, Personnel Management, PeopleSoft, College Recruiting, Resume Writing, Time Management, Business Process..., Conflict Resolution, Executive Coaching, HR Policies, Business Analysis, Strategic Planning

Education
Fort Lewis College   1983 — 1987
Education

Fort Lewis College   1983 — 1986
Elementary Education

Experience
Schnitzer Steel  July 2014 - Present
Regence   January 2011 - July 2014
Portland State University  April 2003 - January 2011

Skills
Financial Statements, Financial Accounting, General Ledger, Accounting, Financial Reporting

Education
Portland State University - School of Business

Experience
Regence   August 1991 - December 2008

Education
Bukovins'ka Depžavna Medicna Akademija   1966 — 1972
MD Diploma, Internal Medicine

Experience
Mercer Health & Benefits  August 2010 - Present
Mercer Health & Benefits  1991 - Present
The Regence Group  February 2008 - June 2010
Regence   February 2008 - June 2010
Mercer  1991 - 2008

Skills
Employee Benefits, Health Insurance, Insurance, Health Savings Accounts, Strategic Planning, Managed Care, Disability Insurance, COBRA, Benefits Administration, Account Management, Brokers, Healthcare, Data Analysis, Process Improvement, Sales, Defined Benefit, Health Care Reform, Team Building, Medicare, Management, Leadership, 401k

Education
Portland State University   1981 — 1982
Bachelor of Applied Science (B.A.Sc.), Biology, General

Oregon State University   1978 — 1982
BS, Biology, General

Experience
Regence   2008 - 2009
Staples  1997 - 1999
BJ's Wholesale Club  1993 - 1997

Skills
Financial Reporting, Forecasting

Education
D'Amore-McKim School of Business at Northeastern University   1988 — 1992
MBA, Finance

University of Connecticut   1982 — 1986
BS, Finance

Experience
Community Health Plan of Washington  November 2012 - Present
Community Health Plan of Washington  November 2010 - November 2012
Regence   June 2006 - February 2010
Safeco Insurance  June 2009 - August 2009

Skills
Data Analysis, Health Insurance, Insurance, Medicare, Reporting & Analysis, Loss Reserving, SQL, VBA, Microsoft Excel, Claim, Access, Actuarial Science, Microsoft Office, Process Improvement, Project Management, Software Documentation, Visio

Education
Central Washington University   2002 — 2006
Bachelor of Science (B.S.), Mathematics (Actuarial Science Specialty)

Wenatchee High School

Experience
Regence   September 2012 - Present
The Regence Group  October 2011 - March 2012
West Coast Bank  March 2001 - March 2010

Skills
Medicare, Claim, Pharmacy, Underwriting, Accounts Payable, Employee Benefits, Long-term Care, HIPAA, Loans, Insurance, Health Insurance, Managed Care, Medicaid, Commercial Banking, Banking, Credit, Consumer Lending, Credit Analysis

Education
Pioneer Pacific College   2010 — 2011
Pharmacy Technician/Assistant, 3.82