Regence BlueShield
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Regence BlueShield Employees
Premera Blue Cross May 2014 - Present
Regence BlueShield March 2013 - May 2014
Regence BlueShield November 2008 - February 2013
First Choice Health January 1998 - January 2008
MultiCare Health System January 1995 - January 1998
MultiCare Health System January 1994 - January 1995
Medical Consultants Network, Inc. June 1988 - January 1994
Skills
Managed Care, Medicare, Medicaid, Provider Relations, Network Development, Physician Relations, Health Policy, Health Insurance, Healthcare Industry, Healthcare, Healthcare Management, Physicians, Hospitals, PPO, Utilization Management, Strategic Planning, Revenue Cycle, Disease Management, Practice Management, Medical Billing, HMO, HIPAA, Healthcare Consulting, EHR, Healthcare Information..., Insurance, Medicare Part D, Revenue Cycle Management, Quality Improvement, EMR, Credentialing, Process Improvement, Accountable Care, Project Management, Public Speaking, Provider Education, Negotiation
Education
James Madison University
Bachelor of Science (B.S.) cum laude, Health Science; Public Health Education
Seattle University
University of South Carolina
Masters of Public Health (MPH), Health Administration
Brown & Brown July 2014 - Present
Propel Insurance August 2008 - July 2014
Gallagher Benefit Services September 2005 - August 2008
Pacific Lutheran University September 2004 - September 2005
Regence BlueShield February 1995 - September 2004
Skills
CRM, Management, Analysis, Business Process, Customer Service, Negotiation, Employee Benefits, Financial Analysis, Contract Management, Proposal Writing, Accounting, Auditing, Account Management, Risk Management, Sales, Customer Retention, Life Insurance, Brokers, Disability Insurance
Education
Pierce College at Fort Steilacoom
Counseling Psychology, A - 4.0
Pierce College at Fort Steilacoom
Psychology of Drug & Alcohol Counseling
Regence BlueShield July 2012 - Present
The Regence Group April 2004 - July 2012
Mikasa 1997 - 2002
Skills
Health Insurance, Claim, Customer Service, Management, Microsoft Excel, Project Management, Leadership, Business Process..., Outlook, HIPAA, Team Building, Microsoft Office, Claims Management, General Insurance, Team Leadership, Data Entry, Medicare, Team Management, Microsoft Word, Performance Management, Sales, Data Analysis, Analysis, Process Improvement, Business Analysis, Insurance, Employee Benefits, Training
Education
Old Dominion University 1995 — 2000
Bachelor of Science, Psychology and Criminal Justice
Centene Corporation July 2015 - Present
Grant & Weber July 2013 - July 2015
Swedish Medical Center January 2011 - July 2013
Regence BlueShield January 2009 - December 2009
Regence BlueShield January 1997 - July 2006
Regence BlueShield January 2001 - December 2004
Regence BlueShield January 1997 - December 2000
Skills
Healthcare, Customer Service, Healthcare Management, Hospitals, Medical Terminology, Microsoft Office, Patient Safety, Nursing, Health Insurance, Sales, Client Billing, Negotiation, Insurance Billing, Revenue Cycle Management, Sales Management, Medical Billing, Executive..., Process Improvement, Management, Managed Care, Employee Benefits, Payroll, Human Resources, Analysis, Medicare, Benefits Administration
Education
Seattle Central Community College 1988 — 1991
Associate of Arts (A.A.), Fine Arts
San Sebastian College - Recoletos de Manila 1986 — 1988
Bachelor of Arts (B.A.), Communications
Humana June 2011 - Present
North American Medical Management March 2010 - June 2011
Health Plus Physicians Organization January 2008 - March 2010
Intelistaf Health Care May 2005 - May 2006
Medix March 2004 - May 2005
Regence BlueShield July 1996 - January 2004
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, English, Process Improvement, Research, Employee Benefits
Education
Morton College
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Regence BlueShield December 2013 - Present
Regence BlueCross BlueShield of Oregon October 2011 - December 2013
The Regence Group May 2010 - October 2011
Anthem Blue Cross and Blue Shield March 2007 - April 2010
Anthem Blue Cross and Blue Shield November 2005 - March 2007
Anthem Blue Cross and Blue Shield October 2002 - November 2005
Horizon Blue Cross Blue Shield of New Jersey March 2000 - October 2002
Mathematica Policy Research April 1999 - March 2000
HIP Health Plan of New York October 1997 - April 1999
HIP Health Plan of New York September 1994 - October 1997
Skills
Health Insurance, Strategic Planning, Sales Management, Leadership Development, Business Strategy, Strategy, Leadership, Program Management, Management, Marketing Strategy, Fundraising, Marketing, Healthcare, Sales, Public Relations, Insurance, Analysis, Employee Benefits, Team Building, Process Improvement, Account Management, Analytics, Public Speaking, Cross-functional Team..., New Business Development, Executive Management, Business Process..., Social Media, Life Insurance, Organizational..., Consulting, Managed Care, Business Development, Coaching, Change Management, Business Analysis, Strategic Partnerships, CRM, Market Research, Medicare
Education
State University of New York at Binghamton 1993 — 1994
Master of Arts, Public Policy Analysis and Administration
State University of New York College at Cortland 1989 — 1993
Bachelor of Arts, Political Science
Northwest Administrators, Inc January 2011 - October 2013
Independent Loan Originator June 2001 - December 2010
Seattle Girls' School September 2009 - June 2010
PACE Staffing Network October 2009 - April 2010
First Choice Health October 2000 - May 2001
Regence BlueShield September 1995 - September 2000
The Polyclinic February 1991 - September 1995
Skills
Microsoft Excel, Microsoft Word, Customer Service, Microsoft Office, PowerPoint, Accounting, Research, Medical Billing and..., Current HIPAA..., Benefit Quotes/Patient..., Employee Benefits,...
Education
Renton Technical College 2014 — 2015
Medical Reception and Medical Reimbursement, Medical Reimbursement
Muscle Wall August 2014 - May 2015
The Jon M. Huntsman School of Business August 2006 - June 2014
Regence BlueShield January 1996 - March 2006
Lighthouse Consulting January 1995 - January 1996
Central Maine Morning Sentinel January 1988 - January 1995
Husson University January 1987 - January 1988
Central Maine Area Agency on Aging January 1986 - January 1987
The Salt Lake Tribune January 1983 - January 1985
Skills
Research, Public Relations, Media Relations, Press Releases, Social Media, Editing, Community Outreach, Corporate Communications, Copywriting, Internal Communications, Strategic Communications, Publications, Ap Style, AP Style, Marketing, Newspapers, Interviews, Copy Editing, Storytelling, Newsletters, Magazines, Public Speaking
Education
Brigham Young University 1979 — 1983
Print Journalism, Journalism
Brigham Young University 1979 — 1983
B.S, Print Journalism
Cisco September 2015 - Present
Extreme Networks June 2015 - August 2015
Stroud Consulting November 2014 - May 2015
Nike July 2014 - October 2014
Inspiro Inc. May 2007 - July 2014
Pro Use Produce December 2010 - October 2013
Regence BlueShield October 2005 - October 2007
Skills
Transition Management, PMP, Workshop Facilitation, Project Management, Organizational..., Program Management, Change Management, Leadership, Coaching, Team Building, Management, Public Speaking, Training & Development, Leadership Development, Strategy, Non-profits, Community Outreach, Mentoring, Microsoft Office, Account Management, Customer Service, Organizational..., Strategic Planning, Networking, Social Networking, Team Leadership, Staff Development, Process Consulting, Employee Training, Time Management, Business Strategy, Facilitations
Education
Antioch University Seattle 2010 — 2011
MA, Organizational Psychology/Development
Troy University 2000 — 2005
Bachelor of Science, Psychology
Shaw High School 1993 — 1997
High School Diploma
DiMartino Associates, Inc. 2009 - Present
Aon 2007 - 2009
Regence BlueShield 2002 - 2007
Skills
Actuarial Science, Employee Benefits, Health Insurance, Financial Risk, Customer Service, Life Insurance, Brokers, Sales, Strategic Planning, Team Building
Education
Pacific Lutheran University
Bachelor of Science (BS), Mathematics
Regence BlueShield June 2011 - Present
Regence BlueShield May 2009 - June 2011
Regence BlueShield April 2007 - May 2009
Premera Blue Cross October 1995 - April 2007
Blue Shield of California April 1990 - October 1995
Skills
Administrative..., Software Documentation, Microsoft Office, Data Entry, Insurance, PeopleSoft, Office Management, Health Insurance, Visio, Outlook, Medicare, Employee Benefits, HIPAA, Lotus Notes, Customer Service, Access, Microsoft Excel, Spreadsheets, Healthcare, Life Insurance
Education
Edmonds Community College
Associate of Arts and Sciences (AAS), Health/Health Care Administration/Management
Northside Hospital September 2010 - Present
CHOA September 2009 - Present
MultiCare Health System October 2007 - April 2009
Regence BlueShield February 2008 - September 2008
Harborview Medical Center December 2001 - June 2005
Skills
Epic Systems, EMR, HIPAA, EHR, Hospitals, Healthcare Information..., Healthcare, Healthcare Management, Revenue Cycle, Medical Terminology, Nursing, Medical Billing, Medical Coding, Data Entry
Education
Proway Hair Schol 2010 — 2012
License, Barbering/Barber
Highline Community College 1999 — 2001
Business Administration and Management, General
Microsoft March 2014 - Present
Blue Cross and Blue Shield of Louisiana February 2012 - March 2014
Microsoft April 2011 - December 2011
Regence BlueShield January 2010 - 2011
Boeing January 2007 - 2009
iGate Mastech August 2005 - December 2006
ZapApp India Pvt Ltd 2003 - 2005
Education
Karnatak University 1994 — 1999
BS E & C
Saint Josephs School
SPEEA March 2008 - Present
Kempf & Company August 2006 - January 2008
The Regence Group October 2004 - August 2006
Regence BlueShield 2002 - 2004
Gilsbar, Inc. September 1995 - June 1999
Skills
Health Insurance, Employee Benefits, Insurance, Life Insurance, Healthcare, Disability Insurance, Microsoft Excel, Benefits Administration, Health Savings Accounts, Medicare, Process Improvement
Education
Southeastern Louisiana University 1993 — 1996
BA, Econ
Harvard University 2009 — 2009
Certificate, Trade Union Program
City University of Seattle 2006 — 2008
Certificate, Financial Planning
Washington State University - College of Business and Economics 1989 — 1993
Providence/Swedish ACO January 2014 - Present
Regence BlueShield January 2010 - January 2014
Trustmark Insurance September 2007 - February 2010
Benefit Harbor September 2006 - September 2007
CoreSource October 2005 - September 2006
Humana July 2002 - September 2005
BCBS-IL June 2001 - May 2002
OrbitCommerce & XOLIA.com December 1999 - May 2001
Andersen Consulting July 1995 - December 1999
Accenture 1995 - 1999
Skills
Strategic Planning, Sales Management, Product Development, Mergers, Market Analysis, Health Insurance, Employee Benefits, Insurance, Managed Care, Healthcare, Account Management, New Business Development, Underwriting, Team Building, Sales, CRM, Marketing, Strategy, Mergers & Acquisitions, Leadership, Management, Start-ups, Business Strategy, Product Management, Competitive Analysis, Public Speaking, Digital Marketing, Marketing Strategy
Education
Northwestern University - Kellogg School of Management 1999 — 2002
Master of Business Administration (MBA), Marketing & Business Strategy
Vanderbilt University 1991 — 1995
BE, Mechanical Engineering & Mathematics
Rhino Roz Realty 2008 - Present
Brio Realty November 2006 - March 2008
Sky Properties March 2004 - November 2006
Regence BlueShield October 2002 - February 2004
Siemens Healthcare December 2001 - December 2002
Capgemini August 2000 - November 2001
Skills
Real Estate, Investment Properties, Single Family Homes, First Time Home Buyers, Real Property, Investors, Condos, Real Estate Transactions, Residential Homes, Selling, Sales, FHA, Move Up Buyers, REO, Foreclosures, Luxury, Brokerage, Multi-family Investment..., Family Estate Sales, Green Building, Healthy Homes, Sustainable Building..., Indoor Air Quality, Eco-conscious Living, Bommerang Buyers, Generation Y Buyers, Short Sales, Vacant Land
Education
Arizona State University 1996 — 2000
Bachelor's of Science, Computer and Information Sciences, General
AIG July 2013 - Present
Zurich North America August 2010 - July 2013
SurePayroll Insurance February 2009 - August 2010
DW Van Dyke Co. July 2007 - February 2009
Regence BlueShield April 2006 - June 2007
Celtic Insurance September 2005 - April 2006
Humana January 2002 - September 2005
Insurance Overload Staffing November 1998 - December 2001
Skills
Health Insurance, Insurance, Employee Benefits, Underwriting, Brokers, Account Management, Sales Management, Sales, CRM, Strategic Planning, Management, Product Management
Education
Boise State University 1994 — 1998
BA, History/Pre-Law
Regence BlueShield January 2003 - December 2013
Emerald City Bible Fellowship 2011 - 2013
Emerald City Bible Fellowship 2008 - 2010
New Horizons Ministries 2007 - 2010
Skills
Interdisciplinary..., Public Speaking, Writing, Volunteer Management, Nonprofits, Community Outreach, Leadership, Data Entry, Training
Education
Boston University 2014 — 2014
Master of Sacred Theology, Practical Theology
Regent College 1998 — 2002
Master of Divinity (M.Div.), Biblical Studies
Western Washington University 1993 — 1996
Bachelor's Degree, Liberal Arts and Sciences, General Studies and Humanities, Magna Cum Laude
Washington Federal June 2014 - Present
Foundation Bank July 2013 - January 2014
Foundation Bank January 2013 - July 2013
Columbia Bank May 2011 - January 2013
First Heritage Bank September 2008 - May 2011
WASHINGTON MUTUAL April 2008 - September 2008
Bank of America December 1998 - April 2007
REGENCE BLUESHIELD May 2002 - February 2005
Skills
Retail Banking, Banking, Consumer Lending, Commercial Banking, Branch Banking, Operations Management, Supervisory Experience, Management, Customer Service, Finance, CRM, Training, Coaching
Education
City University of Seattle 1999 — 2002
Master's in Business Administration, Finance Management
University of Washington 1993 — 1997
Bachelor's of Arts, Political Science International Business
AgencyRM October 2013 - Present
VibrantUSA August 2011 - Present
Regence BlueShield November 1998 - January 2011
Providence Health Plans April 1995 - October 1998
Skills
Health Insurance, Medicare, Brokers, Insurance, Medicare Part D, Leadership, New Business Development, Healthcare, Employee Benefits, Human Resources, HIPAA, Managed Care, Account Management, Training, Business Development, Long-term Care, Sales, Health Savings Accounts, Medicaid, Life Insurance, Disability Insurance, Underwriting, Healthcare Industry, Health Care Reform, HMO, Dentistry, Term Life Insurance, PPO, Health Policy, Benefits Administration, Claim, COBRA, Provider Relations, Healthcare Consulting
Education
Seattle University 1978 — 1983
Bachelor of Arts (BA), Psychology
Cambia Health Solutions March 2013 - Present
Regence BlueShield June 2012 - March 2013
Regence BlueShield June 2009 - June 2012
Regence BlueShield May 2008 - May 2009
Regence BlueShield May 2007 - May 2008
Regence BlueShield August 2006 - May 2007
Skills
Health Insurance, Medicare, Customer Service, Healthcare, Health Plans, Excel, Insurance, Process Improvement, Microsoft Office, Word, Account Management, Lotus Notes, Outlook, PowerPoint, Call Center, Call Centers, Employee Benefits, Leadership, Microsoft Excel, Microsoft Word, Nonprofits, Sales, Health Policy
Education
Gonzaga University 2001 — 2005
Bachelor of Arts (BA), Psychology, Criminal Justice
seacret direct December 2013 - Present
Regence BlueShield November 2012 - Present
Skills
Direct Sales, Marketing, Skin Care, Skin, Leadership, Team Building, Customer Service, Sales, Microsoft Office, Public Speaking, Training, Event Planning, Social Media
Education
Montana State University-Northern 2001 — 2007
Health and Physical Education/Fitness
King County, WA April 2015 - Present
Marfa Homes, LLC 2013 - Present
Outerwall 2013 - 2013
Group Health Cooperative 2011 - 2013
MultiCare Health System 2010 - 2011
Expedia 2009 - 2010
Adaptis, Inc 2008 - 2008
Washington Mutual 2005 - 2008
Regence BlueShield 1990 - 2004
Skills
Proofreading, Strategic Communications, Internal Communications, Newsletters, Editing, Web Content, Strategy, Leadership, Organizational..., Communications Planning, Communication Training, Publications, Nonprofits, Marketing Communications, Employee Benefits, Press Releases, Marketing
Education
Pacific Lutheran University
BA, Organizational Communications
Mercer February 2000 - Present
Regence BlueShield June 1980 - February 2000
Skills
Employee Benefits, Insurance, Benefits Administration, Vendor Management, Health Insurance, Strategic Planning, Underwriting, Process Improvement, Leadership
Education
Seattle University
BA, English
Sound Development Services June 2011 - Present
HSBC June 2015 - July 2015
AT&T July 2011 - December 2014
Premera Blue Cross December 2005 - June 2011
IBM Global Services July 2004 - November 2005
Regence BlueShield July 2001 - July 2004
Northwest Washington Medical Bureau October 1997 - July 2001
Skills
C#, DB2, Web Development, Visual Studio, ASP, Mainframe, SDLC, SQL, Business Analysis, JCL, JavaScript, Oracle, Unix, Databases, COBOL, .NET, Systems Analysis, Programming, MySQL, Visio, PHP, Software Development
Education
Metropolitan State College of Denver 1984 — 1989
B.S., Computer Science, computer and Mangement Science, 3.5
Forterra May 2013 - December 2014
Regence BlueShield 2009 - 2013
Regence BlueShield 2009 - 2013
Regence BlueShield 2009 - 2013
Regence BlueShield 2009 - 2013
Port of Tacoma May 2000 - May 2010
Massachusetts Port Authority 1992 - 2000
Port of Seattle 1990 - 1992
Skills
Strategic Planning, Policy, Transportation, Community Outreach, Non-profits, Public Speaking, Analysis, Asset Management, Container, Economic Development, Feasibility Studies, Finance, Financial Analysis, Forecasting, Freight, Government, International Trade, Leadership, Logistics, Management, Maritime, Market Research, Media Relations, Negotiation, Policy Analysis, Ports, Public Policy, Real Estate, Research, Strategy, Team Building, Team Leadership, Customer Service, Nonprofits, Training, Program Management, Budgets, Project Planning, Investments, Operations Management, Community Development, Mergers & Acquisitions, International Relations, Public Relations, Microsoft Office, Organizational..., Strategic Communications, Project Management
Education
University of Washington 1988 — 1991
MMA, Port & Marine Transportation Management and Business Administration
Middlebury College 1984 — 1988
BA, Philosophy
Williams College 1987 — 1987
Mystic Seaport Semester in American Maritime Studies
Regence BlueShield June 2014 - Present
Regence BlueCross BlueShield October 2012 - June 2014
National Breast Cancer Coalition February 2011 - February 2013
Regence BlueCross BlueShield June 2012 - October 2012
Samaritan Health Services October 2011 - June 2012
Oregon State University 2011 - June 2012
Lifespring Cancer Treatment Center June 2011 - September 2011
Oregon State University 2010 - June 2011
Starbucks August 2006 - March 2011
Doubletree Hotel June 2009 - October 2010
Skills
Research, Change Management, Program Management, Healthcare, Health, Public Health, Event Management, Newsletters, Lobbying, Policy Analysis, Social Networking, Marketing Communications, Policy, Leadership, Public Speaking, Strategy, Social Media, Program Evaluation, Project Management, Community Outreach, Marketing, Microsoft Office
Education
Oregon State University 2010 — 2012
Master, Public Health Health Management; Policy; Business and Environment Safety and Health
University of Washington 2007 — 2010
B.A, Anthropology; Medical Anthropology and Global Health
Regence BlueShield August 2015 - Present
Cigna April 2012 - August 2015
Swedish Medical Center February 2010 - May 2012
Seattle Children's March 2007 - January 2010
Molina Healthcare January 2006 - March 2007
Molina Healthcare August 2004 - January 2006
Molina Healthcare February 2001 - August 2004
Group Health Cooperative May 1999 - January 2001
Skills
Provider Relations, PPO, HIPAA, Health Policy, Healthcare Industry, Healthcare Management, Managed Care, Medicaid, Medicare, Network Development, Quality Improvement, Credentialing, Healthcare Consulting, HMO, Health Insurance, Healthcare, Healthcare Information..., Revenue Cycle
Education
Eastern Washington University
BA, Health Services Administration
Bainbridge Island High School
Virginia Mason Medical Center March 2012 - Present
Seattle Public Library Foundation January 2002 - Present
Baker Policy & Communications January 2011 - March 2012
Regence BlueShield January 2009 - December 2010
King County Council 2006 - 2008
Baker Policy & Communications; Harris & Smith Public Affairs February 2000 - April 2006
Lifelong AIDS Alliance 2002 - 2005
AT&T Wireless Services (formerly McCaw Cellular Communications) 1990 - 2000
Skills
Public Policy, Government Relations, Advovacy, Nonprofit Organization..., Non-profits, Local Government, Telecommunications, Health Policy, Congressional, Strategic Media..., Public Speaking, Research, Leadership, Public Affairs, Politics, Policy, Lobbying, Nonprofits, Fundraising, Community Outreach, Crisis Communications, Strategy, Media Relations, Strategic Communications, Governance, Management, Strategic Planning
Education
Northwestern University School of Law 1979 — 1982
J.D., Law
Claremont McKenna College
B.A., departmental honors & cum laude, Political Science
Lakeside School
H.S.
Cambia Health Solutions September 2014 - Present
Regence BlueShield February 2013 - September 2014
MIracle Ear September 2011 - December 2012
Oregon Rain Landscape & Irriation November 2005 - March 2010
Dr. L. J. Heppler DDS January 1983 - January 2005
Herff Jones Inc January 1990 - January 2003
Skills
Word, Customer Service, Excel, Microsoft Office, Customer Relations, Direct Marketing, QuickBooks, Newspaper, Microsoft Word, Microsoft Excel, Management, Training, Budgets, Marketing, PowerPoint, Accounts Payable, Process Scheduler, Sales
Education
Brigham Young University 1981 — 1982
Oregon City High School 1978 — 1981
Diploma, High School/Secondary Diplomas and Certificates
Montana Department of Revenue January 2014 - Present
State of Montana December 2011 - January 2014
Lithia 2010 - December 2011
Watkins & Shepard Trucking March 2008 - July 2009
Safeway November 2007 - April 2008
Blue Cross Blue Shield of Montana August 2007 - November 2007
Regence BlueShield September 2006 - August 2007
The AutoSmith January 2005 - September 2006
Skills
Quicken, Outlook, Administrative..., Invoicing, Accounts Payable, QuickBooks, Data Entry, Access, Accounts Receivable, Process Scheduler, File Management, Customer Service, Lotus Notes, Microsoft Word, Microsoft Excel, PowerPoint, Benefits Administration, Human Resources, Internet Explorer, Workshop Facilitation
Education
Central Washington University 2003 — 2006
BS, Business Management
Shoreline Community College 1991 — 2001
AA Business, Accounting
Goodwill Industries International August 2012 - Present
Pasado's Safe Haven January 2011 - July 2012
Regence BlueShield 2006 - 2009
Rind International July 2004 - March 2006
Maschmedt and Associates April 2003 - May 2004
Secruity Properties April 2001 - April 2003
Talisma 2000 - 2002
Holland America Line January 1996 - December 1999
Holland America Line July 1994 - January 1996
Skills
Administrative..., Budgets, Landing Pages, Marketing Communications, Market Research, Event Planning, Consulting, Account Management, Project Planning, Software Documentation, Temporary Placement, Human Resources, Recruiting, Marketing, Analysis, Customer Service, Outlook, Management, Travel Arrangements, Office Management, New Business Development, Research, Spreadsheets, Database Administration, Microsoft Office, Acquisitions, Shipping, File Management, Social Networking, Trade Shows, Lead Generation, Troubleshooting, Sales Management, Sales, Project Management, Email Marketing, Data Entry, Strategic Planning, Social Media, Team Building, Marketing Strategy, Online Advertising, Event Management, Accounts Payable, Workshop Facilitation, Salesforce.com, Microsoft Excel, Training, QuickBooks, PowerPoint
Education
Pacific Lutheran University 1986 — 1990
BA, business, english
Premera Blue Cross February 2005 - Present
Regence BlueShield January 2001 - January 2005
Northwest Washington Medical Bureau January 1998 - January 2001
Skagit County Medical Bureau January 1990 - January 1998
Skills
Software Documentation, Program Management, Business Analysis, PMP, SDLC, Healthcare, Project Management, PMO, Process Improvement, Project Planning, MS Project, Visio, Vendor Management, Staff Training, Appeals, Cross-functional Team..., Quality Management, Mentoring, Documentation, Business Process, Videography, Agile Methodologies
Education
University of Phoenix 2006 — 2010
Master's, Business Administration
Global University (Berean) 1998 — 2002
BA, Theology
Northwest College 1987 — 1989
Arizona State University 1986 — 1987
Communications
Regence BlueShield October 2014 - Present
Regence BlueShield 2014 - 2015
Regence BlueShield 2014 - 2015
Florida Blue September 2012 - August 2014
Independent Consultant/Contractor October 2011 - September 2012
HMC Companies November 2009 - October 2011
Buck Consultants August 2007 - October 2009
Aetna November 2005 - July 2007
Highmark Blue Cross Blue Shield 1991 - 2005
Prudential Insurance April 1988 - August 1991
Skills
Insurance License, Certified Health..., Labor Certification, Health Insurance, Insurance, Employee Benefits, Leadership, Strategic Partnerships, Business Planning, Underwriting, Healthcare, COBRA, Public Speaking, Strategic Planning, Disability Insurance, Mergers & Acquisitions, Sales, Health Care Reform, Management, New Business Development, P&L Management, Managed Care, Executive Management, Medicare Part D, Account Management, Marketing Strategy, Disease Management, Brokers, Financial Services, ERISA, Health Savings Accounts, Benefits Administration, Performance Management, Policy, HIPAA, Process Improvement, Employee Relations, Long-term Care, Retirement, Sales Management, Coaching, Term Life Insurance, Health Policy, Medicare, Actuarial Science, Customer Service, Training, Team Building, Life Insurance, Fixed Annuities
Education
Clarion University of Pennsylvania 1980 — 1984
Bachelor of Science Business Admin., Accounting
CIGNA January 2012 - Present
Regence Blueshield January 2000 - January 2003
CIGNA January 1998 - January 2000
Skills
Health Insurance, Microsoft Excel, Microsoft Word, Microsoft Office 2007, Life & Health Insurance...
Education
Central Connecticut State University
Comprehend Computer Learning Center 1989 — 1990
Computer and Information Sciences and Support Services
Swain School of Design 1987 — 1988
Art/Art Studies, General
Boston Bartending School
University of Phoenix Online College
Regeneron Pharmaceuticals August 2012 - Present
AmerisourceBergen May 2011 - August 2012
Community Health Plan August 2010 - May 2011
Regence BlueShield October 2007 - August 2010
Hawaii Medical Services Assoc August 2005 - April 2007
Regence BlueShield October 1996 - July 2005
Drs. Shallman & Evans July 1994 - September 1996
Medical Services Corporation July 1993 - July 1994
BlueCross/BlueShield of Oregon December 1988 - July 1993
Skills
Healthcare, Hospitals, Compliance, Insurance, Documentation, Healthcare Reimbursement, Pharmaceutical Industry, Osteoporosis, Rheumatology, Claim, Provider Relations, HIPAA, Healthcare Industry, Healthcare Management, Medicaid, Medicare, Healthcare Consulting, Employee Benefits, Medical Devices, Software Documentation, Gastroenterology, Oncology, Biotechnology, Managed Care, Product Launch
Education
Marylhurst University 2010 — 2012
Master of Business Administration, Healthcare
State University of New York Empire State College 2007 — 2010
BA, Cultural Studies
CIGNA May 2011 - Present
Regence BlueShield January 2006 - January 2011
PacifiCare of Washington June 1997 - January 2006
FHP Healthcare (acquired by Pacificare) 1992 - 1997
Skills
Account Management, Health Insurance, Leadership, Sales, Project Management, Managed Care, New Business Development, Life Insurance, Sales Management, Strategy, Employee Benefits, Brokers, Marketing, Strategic Planning, Negotiation, Management, Healthcare, Process Improvement, Selling, Business Process..., Team Leadership, Insurance, Disability Insurance, Health Savings Accounts, Training, Salesforce.com, Underwriting, Sales Presentations, Team Building, Cold Calling, Medicare, CRM
Education
California State University-Fullerton
California State University-Fullerton, Mihaylo College of Business and Economics
BA, Marketing Management
Outdoor Gourmet 2013 - January 2015
Alpine Cedar Co 2013 - January 2015
Laughing Dog Brewing April 2011 - November 2012
Bonner General Health December 2006 - April 2011
Alliance Title & Escrow Corp April 2005 - August 2006
Cedu Educational Svc (Northwest Academy) June 2002 - April 2005
Blue Harbor Kennels January 2000 - June 2002
Regence BlueShield 1999 - 2002
Regence Blue Shield 1996 - 1999
Regence Blue Shield 1989 - 1996
Skills
Distributed Team..., Organized self-starter, QuickBooks, Budgets, Forecasting, Microsoft Office, Paradox, System Conversion, Inventory Management, Financial Analysis, Operations Management, adult training, Research, Data Analysis, Time Management, Report Writing, multi-city staff..., Multi-tasked, Change Management, Logistics, quality customer ..., Purchasing Supplies, Purchasing, Vendor Partnerships, contracting, Negotiation, Large & Small Group..., Supply Chain Operations, Inventory Control, Distribution Center..., Logistics Management, Warehouse Management
Education
University of Liverpool 2006 — 2008
Master of Business Administration (MBA), Business Administration and Management, General, 3.09
Central Washington University 1996 — 2000
Bachelor's degree, Finance Management & Marketing Management
Central Washington University 1996 — 2000
Certificate, Purchase and Supply Management
Highline Community College 1983 — 1996
Associate’s Degree, Accounting
Regence BlueShield August 2015 - Present
Heritage Bank NW June 2014 - August 2015
KeyBank October 2012 - June 2014
America's Credit Union May 2011 - September 2012
Skills
Banking, Consumer Lending, Credit, Retail Banking, Commercial Banking, Branch Banking, Cross Selling, Deposits, Lines Of Credit, Cash Management, Loans, Credit Cards, Customer Service, Finance, Financial Analysis, Internet Banking, Refinance, Credit Analysis, Financial Services, Relationship Management, Payments
Education
Pierce College at Fort Steilacoom 2013 — 2016
Associate's degree, Human Resources Management and Services
Conifer Health Solutions June 2015 - Present
Coordinated Care - Centene Corporation August 2014 - June 2015
Group Health Cooperative April 2012 - August 2014
Soundpath Health September 2007 - March 2012
Soundpath Health formerly Puget Sound Health Partners September 2007 - January 2009
Community Health Plan of Washington December 2006 - September 2007
Regence BlueShield June 2000 - December 2006
Regence BlueShield July 1999 - June 2000
Regence BlueShield October 1997 - July 1999
Skills
Medicaid, Medicare, Healthcare Management, HIPAA, Medicare Part D, Insurance, Process Improvement, Managed Care, Customer Service, Health Insurance, EHR, Leadership, Provider Education, Project Management, Data Entry, Healthcare, Provider Relations, EMR, Medical Billing, Call Centers, Revenue Cycle, Software Documentation, Training, Health Policy
Education
Liberty University 2015 — 2017
Bachelor’s Degree, Bachelor of Science in Business Administration:Healthcare Managment Program
Tacoma Community College 2012 — 2015
Electronic Health Information Management Certificate (e-HIM Certificate)
Tacoma Community College 2010 — 2011
Associate’s Degree, Associates of Arts and Science
University of Puget Sound 1991 — 1993
Regence BlueShield December 2013 - June 2015
Cambia Health Solutions (formerly known as The Regence Group) January 2012 - December 2013
The Regence Group January 2010 - January 2012
Columbia Bank April 2008 - September 2008
U.S. Army Joint POW/MIA Accounting Command November 2005 - January 2008
U.S. Army August 1999 - October 2005
Skills
Human Resources, Training, Leadership, Employee Benefits, Talent Management, Employee Relations, Performance Management, Program Management, Interviews, Management, Recruiting, Policy, Strategy, Applicant Tracking..., Leadership Development, Onboarding, Analysis, New Hire Orientations, Talent Acquisition, HRIS, Coaching, Budgets, Organizational..., Deferred Compensation, HR Policies, College Recruiting, Software Documentation, Employee Training, Personnel Management, Hiring, Workforce Planning, Temporary Placement, Organizational..., Employee Engagement, Strategic Communications
Education
George Fox University 2015 — 2017
Master of Business Administration (M.B.A.), Strategic Human Resource Management
University of Maryland University College 2008 — 2011
BS, Human Resource Management
University of Maryland University College 2010 — 2010
Accounting Fundamentals Certificate, Human Resources Management/Personnel Administration, General
University of Maryland University College 2009 — 2010
Associate of Arts, Business Management
Cornell University 2007 — 2008
Human Resources Studies Certificate, Human Resources Management/Personnel Administration, General
Central Texas College 2001 — 2005
Associate of Arts (A.A.), General Studies
Regence BlueShield March 2005 - Present
Yamato Engine Specialists 1990 April 2004 - March 2005
Skills
Employee Benefits, Customer Service, Human Resources, Payroll, Employee Relations, Microsoft Excel, Training, Microsoft Office, Recruiting, Outlook
Education
Black Hills State University 2000 — 2001
General
South Dakota State University 1998 — 1999
General
Isabel High School 1994 — 1998
The Partners Group May 2015 - Present
Healthcare Management Administrators October 2010 - December 2011
First Choice Health Administrators December 2007 - January 2010
Bell-Anderson Insurance June 2006 - August 2007
Pacific Rim Financial Group April 2003 - May 2006
Cigna March 1998 - November 2002
Regence BlueShield September 1994 - January 1996
Regence BlueShield March 1991 - August 1994
Skills
Health Insurance, Benefits Administration, Employee Benefits, COBRA, Disability Insurance, Customer Service, Insurance, Life Insurance, Medicare, Microsoft Word, HCPCS, ICD-9, HIPAA, Medical Billing, Brokers, Call Centers, Typing 90 wpm, Microsoft Excel, Microsoft Office, Claims Processing, HCFA, FMLA, UB92, Office Administration, Office Machines, Outlook, Internet Explorer, Word Processing, RFP Design, RFP Generation, Adobe Acrobat, Supervising, Machine Transcription, FSA, Cafeteria Plans, Group Medical, Individual Health..., Enrollment Services, Key Account Management, Marketing Communications, Call Center, Medicaid/HCA, HR Systems, CRM Systems, Call Tracking Systems, Processing Systems, CRM
Education
Heald College 1996 — 1998
AAS, Electronics/Computer Technology, 3.8
Renton Technical College 1990 — 1991
Certificate of Completion, Computer Applications, 3.5
Lindbergh High School 1981 — 1985
Diploma, Basic Skills and Developmental/Remedial Education, 3.0
Delta Dental of Washington January 2015 - Present
Regence BlueShield June 2010 - January 2015
Wells Fargo Insurance Services October 2006 - May 2010
Regence BlueShield October 2001 - September 2006
Skills
Health Insurance, Insurance, Disability Insurance, Employee Benefits, Program Management, Strategic Planning, Competitive Analysis, Waterfall, Change Management, Sales, Account Management, Performance Management, Recruiting, Coaching, Human Resources, Sales Management, Negotiation, Marketing, Leadership, Vendor Management, Managed Care, Strategy, Medicare
Education
University of Washington 1998 — 2001
Business Administration, Marketing and Management
Arizona State University 1993 — 1995
Regence BlueShield September 2015 - Present
KM Resorts Of America February 2014 - August 2015
Xerox February 2013 - September 2013
Kennedy & Braswell, PLLC May 2012 - January 2013
Kennedy & Braswell, PLLC January 2012 - May 2012
Skills
Legal Assistance, Receptionist Duties, Family Law, Personal Injury, Preparation of Wills, Data Entry, Drafting Correspondence, Calendaring, Microsoft Office, Customer Service, Legal Documents, Electronic Filing, Digital Dictation, Courts, Administrative..., Legal Research
Education
The Evergreen State College 2012 — 2015
Bachelor of Arts (BA), Legal Studies
Bates Technical College 2010 — 2012
Associate of Applied Science, Legal Assistant/Paralegal
Regence BlueShield February 2014 - July 2015
Louisiana Food Bank Association December 2011 - June 2013
Department of Health and Human Services, Centers for Medicare and Medicaid Services 1996 - April 2003
Various Hospitals and Clinics September 1994 - June 2000
Centers for Medicare and Medicaid Services 1994 - 1996
Childrens Hospital Los Angeles 1990 - 1994
University of Washington 1985 - 1987
Skills
Health Policy, Quality Improvement, Event Planning, Non-profit Board..., Legislative Relations, Community Outreach, Problem Solving, People Skills, Legislative Issues, Hospitals, University Teaching, Strategy, Public Speaking
Education
University of California, Los Angeles - Fielding School of Public Health 1992 — 1994
MPH, Health Services and Policy
Northwestern University - The Feinberg School of Medicine 1987 — 1988
BSPT, Physical Therapy
University of Washington 1984 — 1987
Biology, General
Prestige Care, Inc. December 2012 - Present
Kindred Healthcare March 2012 - December 2012
Alternative Nursing Services July 2011 - January 2012
Regence BlueShield October 2010 - July 2011
Clearwater Health & Rehabilitation April 2009 - September 2010
Skills
Medical Social Work, Social Services, End of Life, Patient Advocacy, Healthcare, Long-term Care
Education
Lewis-Clark State College 2002 — 2011
BSW, Social Work
PCAOB October 2011 - September 2014
Mercer June 2007 - May 2011
Mercer October 2005 - May 2007
Regence BlueShield August 2001 - May 2005
Skills
Project Management, Consulting, HR Policies, Talent Management, Human Resources
Education
Seattle University
MBA, Business Administration and Management, General
St. Olaf College
BA, Psychology
Regence BlueShield May 2014 - Present
OpenSquare May 2013 - May 2014
Bank and Office Interiors August 2009 - May 2013
Starfire Sports 2008 - 2010
Diadora America, Inc January 2006 - February 2009
Skills
Microsoft Office, Adobe Creative Suite, Dreamweaver, Corporate Communications, Corporate Branding, Corporate Events, Social Media, Event Planning, Event Management, Creative Writing, Blogging, Budgeting, Sales Support, Copy Editing, Organizational Change, Organizational..., Change Management, Change Communication, Web Content Management, Social Media Marketing, Online Marketing, Marketing Communications, Public Relations, Digital Marketing, Marketing Strategy, Social Networking, Budgets, Retail, Advertising, Email Marketing, Facebook, Brand Management, Sales, Management, Leadership, Brand Awareness, Customer Service, Training, Marketing Management, Project Planning, Recruiting, Web Design, Product Marketing, Account Management, Brand Development, Trade Shows, Online Advertising, Strategic Communications, New Business Development, Lead Generation
Education
Gonzaga University 2010 — 2013
Master's Degree, Communication and Leadership
York College of Pennsylvania 2001 — 2006
Bachelor's Degree, Sport Management and Speech Communication
Joseph A Foran High School
Boeing 2015 - Present
Boeing 2013 - 2015
Boeing 2012 - 2013
Boeing 2011 - 2012
VMC/ Microsoft 2010 - 2011
Siemens 2005 - 2009
Subway 2003 - 2009
Apex Systems/ IBM Global Services 2000 - 2005
Regence BlueShield 1999 - 2000
Steeler, Inc. February 1999 - February 1999
Skills
Microsoft Exchange, Troubleshooting, Technical Support, Microsoft Technologies, Training, Supply Chain Management, Operations Management, Logistics Management, Materials Management, Customer Relations, Process Improvement, Program Management, Cross-functional Team...
Education
Central Washington University 2015 — 2016
Certification, Supply Chain Management, 3.56
Oregon State University 2014 — 2014
Computer Science, 2.5
Central Washington University 1998 — 1999
Certification, Purchasing Management, 3.65
Central Washington University 1996 — 1998
Bachelor's degree, Business Administration, Management and Operations, 2.8
South Seattle Community College 1994 — 1995
Associate of Arts (A.A.), College Transfer, 3.34
Bellingham High School 1986 — 1988
High School Diploma, Mathematics and Computer Science, 3.75
Regence BlueShield August 2007 - December 2014
Education
Central Washington University 1976 — 1978
Bachelor of Arts (B.A.), Mass Communication/Media Studies
University of Washington 1973 — 1975
English Language and Literature, General
Clover Park High School 1970 — 1973
Diploma
Regence BlueShield August 2010 - Present
Regence BlueShield January 2007 - August 2010
Regence BlueShield April 2003 - December 2006
Robert Half International June 2002 - April 2003
Bradson Professional Services September 2000 - October 2001
CDI Corporation 1998 - 1999
Skills
Data Analysis, Healthcare Industry, Microsoft Excel, Project Management, Process Improvement, Contract Management, Microsoft Word, Adobe Acrobat, HTML, SQL, Analysis, Medical Records, Project Coordination, TRICARE, PIMS, Process Flow..., Image Manipulation, Toad, Quality Auditing, Document Imaging, Healthcare Information..., Project Planning, Healthcare Data, Toad for Data Analysts, Facets, Portico, Emptoris, Vistar, Choreo, CPT, Software Documentation, Healthcare Information..., Health Insurance, Access
Education
Glendale Community College 1992 — 1994
Associate of Arts and Sciences (AAS), Computer Design and Advertising Graphics
Premera Blue Cross February 2011 - February 2015
United Healthcare December 2008 - February 2011
United Healthcare December 2004 - December 2008
MultiCare Health System June 2000 - December 2004
Provider Services, Inc. August 1998 - June 2000
Community Health Information Services November 1996 - August 1998
Regence BlueShield May 1992 - November 1996
Skills
Healthcare Industry, Management, Contract Negotiation, Provider Network..., Medicare/Medicaid..., Leadership, Network Development, Value Based Contracting, Health Insurance, Contract Management, Accountable Care, Medicare Advantage, Business Development, Managed Care, Provider Relations, Problem Solving, Training, Analysis, HIPAA, Policy, Provider Education, Physician Network..., Revenue Cycle, Healthcare Information...
Education
Highline College
General Studies
Giddens Industries Inc September 2014 - Present
Iberdrola Renewables 2007 - 2011
Warn Industries October 2002 - March 2006
Vaupell January 2000 - October 2002
Regence BlueShield 1997 - 1998
Skills
Financial Analysis, Analysis, Financial Reporting, Account Reconciliation, Financial Accounting, Auditing, Accounts Payable, General Ledger, Accounts Receivable, ERP Implementations, Vantage, SAP, Oracle, JD Edwards, Standard Costs, Average Costs
Education
Central Washington University
Bachelor’s Degree, Accounting and Finance
Interlake High School
Seattle Cancer Care Alliance December 2010 - Present
Seattle Cancer Care Alliance November 2009 - December 2010
Seattle Cancer Care Alliance September 2008 - December 2010
Regence BlueShield May 2006 - September 2008
Group Health January 1998 - May 2008
University of Minnesota August 1995 - December 1997
IMPACT November 1992 - August 1995
Fred Hutch April 1990 - November 1992
Skills
System Implementations, Strategic Planning, Accounting Applications, Financial Accounting, Financial Reporting, Healthcare Information..., Healthcare Compliance, Lean Management, Team Development, Project Management, Health Insurance, Auditing, Federal Grant Management, IT contract negotiation, Analysis, PeopleSoft, Finance, Process Improvement, Internal Audit
Education
Seattle University
Bachelor's Degree, Accounting
University of St. Thomas
Master of Business Administration (M.B.A.), Information Systems
Cash and Carry January 2015 - Present
Grocery Outlet 2013 - 2014
Regence BlueShield 2013 - October 2013
OfficeMax January 2013 - May 2013
Fred Meyer 2008 - 2012
Department of Ecology August 2005 - November 2006
Washington Conservation Corp August 2005 - November 2006
KSVR Radio March 2003 - November 2006
AMS PrimeStar TV and Security November 1996 - April 1999
Skills
Nationally Certified..., WAFC Certified Retail..., Certified Red Card Wild..., Certified HAZMAT..., Time Management, Sales, Management, Training, Retail, Inventory Control, Customer Satisfaction
Education
Clover Park Technical College 2012 — 2013
Retail Management, 4.0 Presidents List
Skagit Valley College 2002 — 2007
Political Science and Government
University of Alaska Fairbanks 2001 — 2001
Geology/Earth Science, General
Sedro-Woolley High School
State Science Champion 2000, National Honor Society
Republic Services July 2015 - Present
Dub Nutrition May 2014 - Present
Bradken Limited February 2004 - April 2015
Regence BlueShield June 2002 - February 2004
Gordon Trucking, Inc. March 1996 - June 2002
Skills
Engineering, Operations Management, Process Improvement, Procurement, Lean Manufacturing, Mining, Metallurgy, Continuous Improvement, Manufacturing, Steel, Customer Service, Supply Chain Management
Education
Clover Park Technical College 1989 — 1990
Certificate, Business Administration and Management, General
Woodrow Wilson High School 1982 — 1984
High School Diploma, Business Administration and Management, General
Prominence Health May 2015 - Present
Prominence Health February 2010 - May 2015
Regence BlueShield July 2007 - September 2009
KeyBank February 2005 - August 2006
Expedia, Inc. September 2003 - February 2005
Skills
Medicaid, Insurance, Managed Care, Provider Relations, Health Insurance, Employee Benefits, HIPAA, Medicare, Medicare Part D, Health Policy, Medical Billing, PPO, Disease Management, HMO, Customer Service
Education
Shoreline Community College 2013 — 2015
Medical Coding and Reimbursement Certificate, Medical Coding and Reimbursement
Regence BlueShield February 2014 - Present
Conifer Health Solutions January 2013 - February 2014
Franciscan Health System September 2005 - February 2010
Skills
Software Documentation, Healthcare Management, Revenue Cycle, Access, HIPAA, EMR, EHR, Healthcare Information..., Epic Systems, Healthcare, Meditech, Medical Terminology, CPT, ICD-9, Healthcare Consulting
Education
DeVry University 2010 — 2012
Bachelor's degree, Health/Health Care Administration/Management
Cambia Health Solutions August 2006 - Present
Regence BlueShield March 2000 - February 2006
Skills
Office Software,..., Health Insurance, Insurance, Healthcare, Leadership, Enterprise Software
Education
Renton Technical College 1990 — 1990
Business/Office Automation/Technology/Data Entry
Stokes Lawrence, P.S. June 2013 - Present
five92 2011 - 2013
Perkins Coie 2005 - 2011
Regence BlueShield 2003 - 2005
Northwest Fisheries Science Center 2001 - 2003
McGraw-Hill Companies 1999 - 2000
North American Publising Company 1993 - 1999
Skills
Copywriting, Social Media Marketing, Digital Marketing, Online Marketing, Editing, Advertising, Social Media, Press Releases, Legal Marketing, Marketing Communications, Marketing, Content Management, Public Relations, Social Networking, Blogging, Creative Writing, Email Marketing, Photography, Newsletters, Proofreading, SEO, Corporate Communications, Copy Editing, Management, Internal Communications, Research, Facebook, Event Planning, Business Development, Strategic Communications, Online Advertising
Education
Rowan University
Bachelor of Arts, Communications
Regence BlueShield September 2014 - Present
TBD June 2014 - Present
GENEX Services, Inc. April 2011 - September 2013
Pima Medical Institute November 2010 - January 2011
Center for Dependable Strengths January 2010 - November 2010
State of Washington DSHS/Division of Vocational Rehabilitation October 2002 - July 2009
Rehabilitation and Evaluation Services (R.E.S.) June 2002 - September 2002
Cascades Job Corps January 2000 - June 2002
U.S. Department of Veterans Affairs (Vet Center #522 May 1999 - February 2000
Pack Rehabilitation Services, Inc. January 1992 - January 2000
Skills
Career Counseling, Resume Writing, Public Speaking, Training, Career Development, Community Outreach, Coaching, Leadership, Job Search Strategies, Program Management, Teaching, Customer Service, Psychology, Team Building, Government, Research, Career Assessment, Program Development, Organizational..., Job Search, Workshop Facilitation, Interview Preparation, Case Management, Job Coaching, Grant Writing, Disabilities, Workforce Development, Interviews, Personal Development, Vocational..., Higher Education, Making A Difference, Curriculum Development, Career Management, Adult Education, Counseling Psychology, Career Development..., Disability Management, Mock Interviews, Curriculum Design, Consulting, At-risk, Student Development, Executive Coaching, Teaching Adults, Student Counseling, Educational Leadership
Education
Antioch University Seattle 1981 — 1984
Master of Arts, Counseling Psychology, (and Antioch University Santa Barbara)
University of California, San Diego 1974 — 1978
Bachelor of Arts*, Communications
Lycee de Thann, France - AFS Foreign Exchange Student 1972 — 1973
Baccaulaureat (French High School Diploma), Philosophy, Grade 13
Los Alamitos High School 1969 — 1972
High School Diploma, ASB Student Body President
Chill Puck September 2014 - Present
Sound oxygen service March 2012 - January 2014
Sound Oxygen Service March 2012 - April 2013
Regence BlueShield July 2005 - December 2010
Skills
Public Speaking, Research, Healthcare, Customer Service, Microsoft Excel, Leadership, Teaching, Program Management, Strategic Planning, Social Media, Management, Nonprofits, Social Media Blogging, Computer: Microsoft..., Advertising, Social Media Marketing, Fundraising, Social Networking, Marketing, Facebook, Marketing Communications, CPR Certified, Microsoft Office
Education
Brown College 2002 — 2004
Associate's Degree, Broadcast Journalism
Central Washington University
Communication and Media Studies
Group Health Cooperative July 2012 - Present
Symetra 2013 - 2013
Washington Mutual Bank April 2008 - April 2009
Washington Mutual Bank July 2004 - 2008
REGENCE BLUESHIELD January 2002 - October 2004
BENSUSSEN DEUTSCH & ASSOC October 1998 - October 2001
BDA 1997 - 2000
Skills
Accounting, Financial Analysis, Financial Reporting, Variance Analysis, GAAP, Sarbanes-Oxley Act, General Ledger, Account Reconciliation, Internal Controls, Fixed Assets, Cash Management, Hyperion Enterprise, Accounts Receivable, Auditing, Accounts Payable, laws, PeopleSoft
Education
Central Washington University 1996 — 1998
Bachelor of Science (BS), Accounting
Central Washington University 1996 — 1998
Bachelor of Arts, Accounting
World Vision 2000 - Present
Nordstrom 1998 - 1999
Regence BlueShield 1997 - 1998
Safeco Insurance 1992 - 1997
UCSF Medical Center 1990 - 1992
General Dynamics 1988 - 1990
Digital Composition Systems 1986 - 1988
Education
DeVry University Phoenix 1985 — 1988
BS, Computer Information Systems, 3.33
Harman Benefit Group, Inc. October 1999 - Present
Regence BlueShield September 1985 - October 1999
Regence BlueShield 1985 - 1999
Education
Fitchburg State College 1983 — 1985
Bachelor of Science, Communications
Stadium High School 1980 — 1982
Regence BlueShield October 2010 - Present
Aetna July 2008 - May 2010
Skills
Customer Service, Utilization Management, Hospitality, Patient Education, Healthcare Industry, Office Administration, Benefits Administration, Medicare, Call Centers, Insurance, Claim, Team Building, Outlook
Education
Pierce College
No Degree, Mathematics
Premera Blue Cross February 2007 - Present
KPMG, LLP June 2004 - February 2007
KPMG, LLP - Advisory 2004 - 2007
Regence BlueShield August 1990 - August 2003
Skills
Internal Controls, IT Audit, Vendor Management, Insurance, SDLC, Auditing, SharePoint, Incident Management, Business Analysis, CISA, Disaster Recovery, Sarbanes-Oxley Act, Visio, Change Management, IT Service Management, Governance, Information Technology, Consulting, Management, Business Process
Education
University of Michigan 2006 — 2006
Six Sigma Green Belt Certification
Lewis-Clark State College
Bachelor, Communications
University of Washington, Bothell March 2015 - Present
City of Seattle July 2003 - December 2006
City of Seattle November 2000 - July 2003
Regence BlueShield March 1999 - October 2000
Skills
Research, Government, Administration, Customer Service, Editing, Volunteer Management
Education
Dominican University 2007 — 2008
Master of Library & Information Science (MLIS), Library and Information Science
Western Washington University 1992 — 1996
Bachelor's degree, Sociology
Community Health Plan March 2005 - Present
Regence Blueshield October 1993 - February 2003
Education
Seattle University 1986 — 1989
BA, Public Administration
Puget Sound Health Alliance 2005 - 2008
Regence BlueShield 1999 - 2004
CalPERS January 1996 - May 1999
Washington State Health Care Authority October 1988 - January 1996
Premera Blue Cross January 1981 - May 1988
Group Health Cooperative 1977 - 1980
Education
University of Washington 1975 — 1977
MHA, Health Administration
Bucknell University 1962 — 1966
Dojo Agency January 2015 - Present
Centro Mujeres 2015 - 2015
Oregon Health Co-Op December 2012 - December 2014
Regence BlueCrossBlueShield January 2008 - September 2012
Regence BlueShield January 2007 - January 2008
Skills
Cultural Competency, Strategic Planning, Corporate Branding, Marketing Strategy, Marketing Communications, Employee Wellness, Diversity Training, Hispanic Market, Non-profit..., Marketing, Project Planning, Account Management, Health Policy, Healthcare, Strategy, Training, Health Insurance, Leadership, Team Building, Program Management, Management, Public Speaking, Insurance, Community Outreach, Nonprofits, Managed Care, Program Development, Advertising, Sales
Education
Portland State University
Graduate Certificate Public Health,
University of Oregon
B.A., Romance Languages
Regence BlueShield Sr. Account ExecutivePremera Blue CrossJune 2006 - January 2008
Washington Dental Service 1987 - 2005
Education
Eastern Washington University 1980 — 1984
Blue Cross Blue Shield Association May 2015 - Present
Regence BlueShield November 2011 - September 2013
American Speech Language Hearing Association October 2008 - August 2011
Powers Pyles Sutter & Verville PC January 2007 - October 2008
Education
Boston University School of Law 1999 — 2002
SUNY Geneseo 1995 — 1996
MA, Speech Pathology
SUNY Geneseo 1991 — 1995
BS, Speech and Hearing Handicapped
Harman Benefit Group January 1998 - Present
Regence BlueShield September 1985 - January 1998
Skills
Insurance, Health Insurance, Disability Insurance, Commercial Insurance, Term Life Insurance, Life Insurance, Small Business, Brokers, Employee Benefits, Accident, General Insurance, Critical Illness, Claim, Health Savings Accounts, Liability
Education
Fitchburg State University 1983 — 1985
Bachelor of Applied Science (BASc), Communication and Media Studies
UND School of Medicine February 2007 - Present
Fred Hutchinson Cancer Research Center May 1998 - August 2005
Regence BlueShield May 1996 - May 1999
Skills
Public Health, Data Analysis, Clinical Research, Research, Clinical Trials, Healthcare, Grant Writing, Program Evaluation, Grants, Program Development, Statistics, Community Outreach
Education
University of Washington 1993 — 1994
Post-bac certificate, Health Information Administration
Montana State University-Bozeman 1990 — 1992
BA, English Education
Montana State University-Bozeman 1983 — 1988
BA, History
UnitedHealth Group June 2012 - Present
Group Health Cooperative January 2010 - June 2012
Parkwest Care Center August 2009 - December 2009
Nikkei Concerns 2008 - August 2009
Regence Blueshield September 2000 - July 2008
HRN Services 1997 - 2003
Swedish Medical Center April 1998 - August 2000
Kindred Healthcare January 1997 - April 1998
Key West Health and Rehabilitation April 1994 - January 1997
First Hill Care Center July 1992 - April 1994
Skills
Medical-Surgical, Hospitals, Utilization Management, ICU, Treatment, Infection Control, Long-term Care, Healthcare, Nursing, Healthcare Management, EMR
Education
The University of Dundee
B.N (RNB), Nursing
The University of the State of New York Albany
B.S
Shoreline Community College 1992 — 1993
ADN, Nursing
Schoolcraft College 1990 — 1991
LPN, Nursing
Schoolcraft College 1988 — 1991
AAS, Asscociate of Science
Regence BlueShield November 2014 - Present
Skills
Healthcare, Nonprofits, Public Speaking, Microsoft Office, Leadership Development, Team Building, Community Outreach, Social Media, Customer Service, Event Planning, Volunteer Management
Education
Andrews University 2008 — 2008
Master of Social Work (MSW), Social Sciences, Humanities, Psychology
Andrews University 2008 — 2008
Master's degree, Social Work
Southwestern Adventist University 1994 — 1998
Bachelor of Science (B.S.), Communication and Business
Southwestern Adventist University 1994 — 1998
Bachelor of Arts (B.A.), Religion/Religious Studies
Regence BlueShield August 2014 - Present
Regence BlueShield of Washington February 2013 - August 2014
Regence BlueShield February 2011 - January 2013
Regence BlueShield April 2008 - January 2011
Regence BlueShield January 2007 - April 2008
Skills
Health Insurance, Insurance, Employee Benefits, Data Analysis, Consultative Selling, Account Management, Cross Selling, Microsoft Office 2010, New Business Development, Brokers, Strategic Planning, Healthcare, Negotiation, Management, Office 2010, Selling, Disability Insurance, Sales
Education
Mount Holyoke College 2002 — 2006
Bachelor of Arts, Economics
The Regence Group August 2000 - Present
Regence BlueShield June 2000 - Present
Skills
Health Insurance, Employee Benefits, Disability Insurance, Insurance, Health Savings Accounts, Medicare, Sales Presentations, Leadership, Brokers, Healthcare, Life Insurance, Underwriting, Training, Term Life Insurance, Self-funded, Health Care Reform, Benefits Administration, COBRA, Flexible Spending..., Long-term Care, HMO, PPO
Education
Oregon State University
University System of New Hampshire January 2015 - Present
University System of NH November 2011 - January 2015
University of New Hampshire February 2001 - November 2011
Neighborhood Health Plan 1998 - 2001
Regence BlueShield 1995 - 1998
Skills
Healthcare, Health Policy, Program Development, Fundraising, Social Services, Data Analysis, Qualitative Research, Community Outreach, Public Health, Clinical Research, Grants, Higher Education, Program Evaluation, Research Design, Reducing Operating Costs, Employee Benefits, Health Care Systems, Consumer Healthcare, Written & Oral..., Financial Reporting, Report Writing, Health Plan Operations, Medical Education, Health Care Reform, Health Program Planning, Data Management, Proposal Writing, Voluntary Employee...
Education
Plymouth State University 2011 — 2014
Doctor of Education (Ed.D.), Organizational Leadership
Sarah Lawrence College 2007 — 2009
Certificate of Advanced Graduate Studies, Genetics, Genomics and Public Health
University of Hawaii at Manoa 1990 — 1992
MPH, maternal and child health
University of Hawaii at Manoa 1988 — 1990
BA, anthropology
Microsoft August 2012 - Present
Microsoft January 1998 - August 2012
Regence BlueShield August 1991 - December 1997
Skills
Software Project..., Agile Project Management, Cloud Computing, Program Management, Software Development, Agile Methodologies, Windows Server, Windows, Enterprise Software, Distributed Systems, Project Management, Software Design, Scalability, Software Engineering, Product Management, Scrum
Education
Eastern Illinois University
BS, Biology, General
Premera Blue Cross January 2012 - Present
Premera Blue Cross April 2011 - Present
Zenith Administrators April 2009 - April 2011
Regence BlueShield 1979 - 2008
Skills
Healthcare
Education
University of Washington 1977 — 1978
Nursing
Holy Names University 1974 — 1977
Bac Ai 1969 — 1973
Centene Corporation April 2013 - Present
Humana, Inc. February 2011 - April 2013
Sterling Health Plans August 2009 - July 2010
Regence BlueShield March 2007 - May 2009
Leptich Healthcare Management Consulting June 2002 - February 2007
Private Healthcare Systems (PHCS) June 1989 - February 2002
Travelers Health Network March 1985 - May 1989
General Medical Centers Health Plan/General Med 1983 - 1985
Group Health Services of CA/Park West Medical Group 1981 - 1983
Skills
Provider Contracting, Consulting Services, Rate negotiation, Project Management, Provder Network..., Budget Management, Provider Network..., Provider Relations, Network Development, Health Insurance, Managed Care, Medicare, Health Policy, Healthcare Industry, Healthcare, Insurance, HMO, Healthcare Management, Healthcare Consulting, PPO, Budgets, Consulting, Hospitals, Negotiation, HIPAA, Medicaid, Credentialing, Revenue Cycle, Healthcare Information..., Physician Relations, Physicians, Pharmacy Benefit..., Disease Management, Medical Billing, Utilization Management, Long-term Care, Medicare Part D, Quality Improvement, Claim, EMR, EHR, Practice Management, Health Care Reform, Revenue Cycle Management, Medicaid Managed Care, Health Savings Accounts, Healthcare Reimbursement
Education
National University 1986 — 1987
Bachelor’s Degree, Business Administration, summa cum laude graduate; 4.0
University of Denver 1976 — 1978
N/A, Economics, Political Science
Mitchell High School
Valley Medical Center May 2015 - Present
South Sound Neurosurgery September 2003 - June 2015
KPS Health Plans March 2001 - March 2003
Regence BlueShield January 2001 - March 2001
Valley Physicians Organization 1996 - 2000
Skills
Medicare, Medicaid, Health Policy, Healthcare, Health Insurance, HIPAA, Healthcare Information..., Healthcare Industry, Healthcare Consulting, Physician Relations, Credentialing, Revenue Cycle Management, Revenue Cycle, Physicians, Strategic Planning, Clinical Research, EHR, HL7, EMR, Patient Safety, Managed Care, Medical Terminology, Medical Billing
Education
Cornell University - Johnson Graduate School of Management 1979 — 1981
MBA, Healthcare Administration
University of Washington 1975 — 1977
BA, Sociology
Whitman College 1973 — 1975
Regence BlueShield of Idaho March 2015 - Present
Regence BlueShield July 2014 - March 2015
Humana August 2011 - June 2014
Hays Companies 2008 - August 2011
Skills
Health Insurance, Employee Benefits, Strategic Planning, Retention Strategies, Informatics, Employee Wellness..., Disability Insurance, Insurance, Life Insurance, Underwriting, Brokers, Term Life Insurance, Customer Retention, Customer Service, Marketing Strategy, Account Management, Leadership, Management
Education
Montana State University-Bozeman 1982 — 1986
BS, Management, Marketing
University of Washington Medical Center - UW Medicine November 2010 - Present
Premera Blue Cross October 2008 - April 2009
Regence BlueShield October 2006 - September 2007
Alberta Health Services February 2005 - April 2006
TELUS Corporation February 1998 - February 2005
United Way of the Alberta Capital Region April 1992 - September 1997
Skills
Newsletters, Strategic Planning, Crisis Management, Communication Training, Policy, Customer Service, Creative Direction, Corporate Communications, Public Relations, Content Management, Internal Communications, Media Relations, Marketing Communications, Strategy, Blogging, Leadership, Press Releases, Non-profits, Social Media, Messaging, Editing, Account Management, Change Management, Social Media Marketing, Crisis Communications, Thought Leadership, SharePoint, Leadership Development, Content Development, Program Management, Speech Writing, Marketing, Advertising, Reputation Management, Marketing Strategy, Positioning, Team Building, Budgets, Collateral, Community Development, Project Management, Social Networking, Online Marketing, Business Strategy, Process Improvement, Spokesperson, Strategic Communications, Integrated Marketing, Facebook, Communications Planning
Education
University of San Francisco
Master Certificate, Internet Marketing & Social Media
Northern Alberta Institute of Technology
Certificate, Business Management
St. Thomas University (CA)
Bachelor of Arts, Political Science, Sociology
University of Southern California - Marshall School of Business
Diploma, Telecommunications Management
Cambia Health Solutions 2004 - Present
Regence BlueShield 2000 - 2005
Regence BlueShield January 1996 - December 1999
Skills
Leadership, Corporate Training, Process Improvement, Change Management, Public Speaking, Health Insurance, Policy, Employee Benefits, Call Centers, Information Mapping..., Microsoft Office, SharePoint, PowerPoint Expert, Articulate Storyline, Captivate, Live Meeting, Salesforce Training, Salesforce.com, Medicare, Medical Terminology, Project Planning, Social Media Marketing, Community Engagement
Education
University of Washington 2008 — 2009
Certificate, eLearning
Art Institute of Seattle
Graphic Design
USHealthWorks November 2013 - Present
Alls Well October 2013 - November 2013
Sleep Center Orange County February 2010 - July 2013
Regence BlueShield October 2008 - October 2009
Charles River Clinical Services October 2007 - October 2008
Regence BlueShield February 2005 - October 2007
University of Washington Medical Center February 2004 - October 2005
Lawrance Goldyn, MD and Todd Pope, MD June 2000 - September 2003
University of California, San Francisco and Davis February 1994 - June 2000
Critical Care America October 1989 - February 1994
Skills
Internal Medicine, Sleep Medicine, Family Practice, EMR, ACLS, Medical Education, Research, Cpr Certified, Supervisory Skills, Teaching, Clinical, Medicine, Clinical Research, Family Medicine, Hospitals, Clinical Trials, Healthcare, Training, HIPAA, Physicians
Education
University of Washington 2004 — 2005
Certificate, Forensics
University of Hartford 1982 — 1984
MS, Pediatrics, Biology
Alderson Broaddus University 1976 — 1980
BS Medical Science, Physician Assistant
Kent State University 1968 — 1970
BS Education, History and English
Eastshore Singles April 2010 - March 2015
Regence BlueShield 1992 - 2008
Skills
Health Insurance, Strategic Planning, Process Improvement, Leadership, Insurance, Performance Management, Business Analysis, Healthcare, Training, Team Building, Data Analysis, Business Process..., Vendor Management, Strategy, Cross-functional Team...
Education
City University of Seattle 2001 — 2004
MBA, Business
Cigna July 2014 - Present
First Choice Health September 2011 - July 2014
Regence BlueShield January 2007 - August 2011
Premera Blue Cross June 2005 - January 2007
Skills
Disability Insurance, Employee Benefits, Account Management, Insurance, Health Savings Accounts, Medicare, Underwriting, HIPAA, Health Insurance, Health Care Reform, Leadership, Brokers, Managed Care, COBRA, Benefits Administration
Education
Eastern Washington University 1980 — 1984
BA, Business
Seattle Children's September 2006 - Present
Volt Technical Resources October 2005 - September 2006
UW Medicine 2003 - 2005
Regence BlueShield October 1995 - September 2003
Skills
Data Analysis, SSIS, Data Warehousing, Business Intelligence, Excel, Healthcare, Microsoft Office, Visio, SQL, Access, MS Project, Healthcare IT, Crystal Reports, Business Analysis, SDLC, Analysis, Problem Solving, Program Management, SSRS, SQL Server, Databases, ETL
Education
Oregon State University
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
University of Washington
Master of Public Health (MPH), Health/Health Care Administration/Management
Blue Cross Blue Shield of Louisiana November 2009 - Present
Regence BlueShield 2001 - 2009
Skills
Leadership, Insurance, HIPAA, Managed Care, Process Improvement, Medicare, Health Insurance, Employee Benefits, Business Analysis, Strategic Planning, PPO, Medicaid, Healthcare, Vendor Management, Team Building, Provider Relations, Claim, Network Development, Call Centers, Healthcare Management, Healthcare Information..., Project Management, Healthcare Industry, Utilization Management
Education
Louisiana State University
Bachelor of Science (B.S.), Clinical/Medical Laboratory Science/Research and Allied Professions
Pepperdine University
M.B.A., Business Administration and Management
PeaceHealth October 2013 - Present
The Boeing Company August 2010 - September 2013
Skagit Valley Hospital October 2009 - May 2010
OnSite PM October 2008 - June 2009
Regence BlueShield April 2000 - October 2008
Skills
Industrial Engineering, Six Sigma, Coaching, Process Improvement, Engineering Management, Continuous Improvement, Program Management, Project Management, Operational Excellence, Value Stream Mapping, Lean Manufacturing, Operations Management, Engineering, Kaizen, Project Planning, Management
Education
Oregon Institute of Technology 1987 — 1991
Bachelor of Science (BS), Industrial Engineering/Management
Nevada Union High School 1984 — 1987
Regence BlueCross BlueShield of Oregon July 2015 - Present
Regence BlueCross BlueShield February 2014 - Present
Regence BlueShield December 2012 - February 2014
The Regence Group 1998 - November 2012
The Regence Group 2002 - 2006
The Regence Group 2000 - 2002
The Regence Group 2000 - 2000
Skills
Health Insurance, Provider Relations, Insurance, Clarity, HIPAA, Employee Wellness..., Benefits Administration, Employee Benefits, Employee Relations, Employee Engagement, Employee Management, Project Management, Account Management, Microsoft Office, Outlook, Lync, Lotus Notes, Data Analysis, Budget Monitoring, Benefits Implementation, Leadership, Customer Service, Healthcare, Managed Care, Process Improvement
Education
University of Washington 1995 — 1997
Bachelor of Arts (B.A.), Psychology
Everett Community College 1993 — 1995
Undergraduate, General Studies
Process Improvements NorthWest January 2011 - Present
Olympia Orthopedic Associates September 2010 - December 2010
Capital Oncology July 2008 - April 2010
Minor and James Medical April 2007 - July 2008
PUGET SOUND NEIGHBORHOOD HEALTH CENTERS December 2001 - January 2006
DaVita January 2000 - January 2001
REGENCE BLUESHIELD January 1996 - January 1999
REGENCE BLUESHIELD January 1996 - January 1999
UNITED SERVICES LIFE INSURANCE COMPANY January 1990 - January 1995
Skills
Process Improvement, Leadership, Healthcare, Management, Training, Customer Service, Accounts Receivable, Insurance, Forecasting, Employee Benefits, Accounts Payable, System Administration, Auditing, Financial Reporting, Call Centers, Finance, New Business Development, Internal Controls, Healthcare Management, HIPAA, Hospitals
Education
Montana State University 1968 — 1972
Bachelor of Arts
Montana State University-Bozeman 1968 — 1972
BA, History
Montana State University
Bachelor of Arts, History
University Place School District September 2014 - Present
Federal Way Public Schools October 2013 - June 2014
Federal Way Public Schools October 2009 - October 2013
Regence BlueShield 1998 - 1999
Barbizon Modeling 1998 - 1999
Skills
E-Learning, Microsoft Office, Facebook, Tutoring, Public Speaking, Staff Development, Curriculum Development, Curriculum Design, Teaching, Microsoft Word
Education
City University of Seattle 2008 — 2009
Masters, Education
Washington State University 1994 — 1998
Bachelor of Arts (B.A.), Communication
Zenith-American Solutions January 2012 - Present
Zenith-American Solutions January 2004 - January 2012
REGENCE BLUESHIELD January 1996 - January 2004
REGENCE BLUESHIELD January 2000 - January 2001
REGENCE BLUESHIELD BOEING CUSTOMER SERVICE January 1996 - January 2000
Skills
Software Documentation, Employee Benefits, Analysis, HIPAA, Business Requirements, Insurance, Business Analysis, Program Management, Access, Data Analysis, Troubleshooting, Testing, Project Management, Business Process, Team Building, Requirements Gathering, Customer Service, Requirements Analysis, Visio, SharePoint, CRM, Claim, SDLC, Vendor Management, Process Improvement, Training, Microsoft Excel, Policy, Health Insurance
Education
Shoreline Community College 1995 — 2001
Business Administration and Management, General
Valley Medical Center 2015 - Present
Virginia Mason Medical Center September 2007 - 2015
Regence BlueShield 2001 - 2007
Qualis Health 1987 - 2001
Skills
Patient Safety, Healthcare, Healthcare Management, Quality Improvement, Hospitals, Healthcare Information..., Project Management, Nursing, Patient Education, EMR, Clinical Research, Epic Systems, Inpatient, Leadership Development, Critical Care, EHR, Process Improvement, Informatics, Nursing Education, Cerner
Education
Boise State University 2001 — 2004
Master's Degree, Instructional and Performance Technology
Washington State University Pullman, WA 1974 — 1978
Bachelor's Degree, Registered Nursing/Registered Nurse
Regence BlueShield June 2004 - Present
JFA Electronics Manufacturing December 2002 - June 2004
Solectron January 1995 - April 2002
Skills
Project Management, Technical Training, Six Sigma
Education
The University of Montana 1993 — 1994
Geology and Studio Art
Everett Community College 1991 — 1993
general
Seattle Children's February 2000 - Present
Providence Physcian Group November 1998 - February 2000
Regence BlueShield June 1997 - November 1998
Skills
•Creating Microsoft..., •Well rounded..., •Excellent..., •Great at thinking out..., •Creating multiple..., •Strongly skilled in..., •Experience with..., •Experienced in..., •Orthopedic Medical..., •ICD-9, CPT, HCPC, •Basic Sign Language
Education
American Military University 2012 — 2017
BS, Emergency Management
North Seattle Community College 2012 — 2012
NONE, EMT-B, No Credit
Edmonds Community College 1992 — 2003
Medowdale High School 1987 — 1992
The Regence Group January 2003 - Present
Regence BlueShield January 2003 - Present
Boeing Commercial Airplanes 1997 - 2002
Jeld-Wen 1989 - 1997
Skills
Process Improvement, Team Leadership, Health Insurance, Insurance, HIPAA, Disability Insurance, Medicare, Employee Benefits
Education
Everett Community College 2002 — 2003
Medical Billing and Coding
Everett Community College 2002 — 2003
Medical Billing and coding
Franciscan Medical Group December 2012 - March 2014
Regence BlueShield July 2006 - February 2012
Regence BlueShield December 2005 - June 2006
Regence BlueShield January 1999 - December 2005
Regence BlueShield December 1997 - December 1998
Skills
Health Insurance, Medicare, Investigation, External Audit, Auditing, Quality Auditing, Compliance, Document Review, Medical Records, Code Review, Medical Coding, Report Writing, Investigative Reporting, Benefits Administration, Negotiation
Education
California State University-Sacramento 1990 — 1992
B.A, Communication and Environment Studies, 3.30
San Joaquin Delta College 1987 — 1989
Associate of Arts (AA), General Studies, 3.26
Premera Blue Cross January 2002 - Present
Regence BlueCross BlueShield July 1997 - March 2000
Regence BlueShield July 1997 - March 2000
Skills
Incident Management, System monitoring\Tier1..., C#, Microsoft SQL Server, HTML, CSS, JavaScript
Education
Renton Technical College 2011 — 2013
Candidate for Associates Degree, Computer Science
UPIS High School (Philippines) 1987 — 1991
Xbox (Xbox Programming Team) January 2014 - Present
All Star Directories September 2013 - October 2013
ADP/Cobalt March 2013 - September 2013
Office Depot October 2011 - March 2013
Premera Blue Cross January 2010 - September 2011
Regence BlueShield April 2008 - January 2010
Regence BlueShield September 2007 - April 2008
Chico’s June 2005 - January 2007
Skills
CSS, Illustrator, Photoshop, Graphics, HTML, Adobe Creative Suite, XHTML, HTML 5, JavaScript, Flash, Posters, jQuery, UI/UX Design, InDesign, Adobe Premiere Pro, User Interface, Premiere, User Interface Design, Logo Design, ActionScript, PHP, CSS3, ActionScript 3.0, Adobe Flash
Education
Art Institute of Seattle 2010 — 2012
Associate of Applied Arts, Web Design & Interactive Media
University of Washington 2003 — 2007
Bachelor of Science, Psychology
Everett Community College 2001 — 2003
The Rush Companies September 2015 - Present
AREVA October 2014 - May 2015
Regence BlueShield June 2014 - September 2014
Pacific Lutheran University August 2013 - June 2014
Tiger Oak Publications June 2013 - December 2013
Seattle Chamber Music Society June 2013 - August 2013
The Grand Cinema February 2013 - May 2013
The Academic Assistance Center August 2012 - May 2013
The Mooring Mast August 2012 - May 2013
Career Connections November 2012 - January 2013
Skills
Press Releases, Journalism, InDesign, Newspaper Design, Public Relations, Communication, Copy Editing, Facebook, Editing, Social Media Marketing, AP Style, Advertising, Photoshop, Blogging, Social Media, Microsoft Excel, Internal Communications, SharePoint, Newsletter Production, Branding & Identity, Event Planning, Content Strategy, Copywriting, Market Research, Marketing, Community Outreach
Education
Pacific Lutheran University
Bachelor of Arts in Communication, Public Relations and Advertising, Minor in Business Marketing
Star Protection Agency, LLC July 2009 - Present
Evans Glass, Inc July 2006 - July 2008
Regence BlueShield August 2000 - October 2006
Education
National Holistic Institute 1988 — 1989
Massage Therapy/Therapeutic Massage
NAPCA/Enviromental Protection Agency 2010 - 2011
Washington State Department of Labor and Industries 2008 - 2009
City Cabulance Transportation Inc. 2004 - 2008
Gabs Enterprises 2000 - 2006
Providence Health Systems, ELDERPLACE. 1999 - 2000
Regence BlueShield 1989 - 1999
Skills
English, Key Account Management, Microsoft Word, Microsoft Excel, Research, PowerPoint, Managerial Finance, Customer Service, Microsoft Office, Finance, Leadership, Strategic Planning, Management, Accounting, Budgets, Analysis, Financial Analysis, Program Management, Auditing, Payroll, Banking, Contract Negotiation, Software Documentation
Education
City University of Seattle
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
High Point University
Bachelor of Applied Science (B.A.Sc.), Finance, Economics and Marketing.
Central Kitsap School District June 2008 - June 2015
North Kitsap School District April 2008 - June 2015
Bainbridge Island School District June 2008 - December 2014
Vinland Elementary August 2014 - November 2014
Regence BlueShield July 2000 - September 2007
Empire BlueCross and BlueShield March 1997 - June 2000
Skills
Teaching, Classroom, Tutoring, Lesson Planning, Customer Service
Education
Antioch University Seattle 2007 — 2008
Master of Arts (MA), Elementary Education and Teaching
Marist College 1989 — 1992
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
Dell May 2008 - Present
Regence BlueShield May 2004 - May 2008
Regence BlueShield May 2002 - May 2004
Regence BlueShield May 2000 - May 2002
Regence BlueShield May 1999 - May 2000
Skills
Configurations, Healthcare, Analysis, Business Analysis, Visio, Software Documentation, Quality Assurance, Program Management, Process Improvement, Requirements Analysis, Business Requirements, SharePoint, Software Project..., Data Analysis, Cross-functional Team..., Business Process, Change Management, Software Implementation, Credentialing
Education
Boise State University 2005 — 2008
Bachelor of Arts (BA), Anthropology
Edmonds Community College 2000 — 2004
Associate of Arts (AA), Anthropology
Automation Direct September 2014 - Present
HealthPort LLC January 2011 - August 2014
Regence BlueShield November 2004 - June 2010
Education
ATI Career Training Center-Dallas
IBM June 2004 - Present
Regence BlueShield March 1982 - May 2004
computer personnel and consultants April 1977 - March 1981
Skills
SQL, ITIL, Integration, Project Management, Requirements Analysis, Business Analysis, IT Service Management, Java, Linux
Education
University of Washington 1972 — 1974
Brigham Young University 1970 — 1972
Computer Science
Regence BlueShield August 2000 - December 2014
Provider Services, Inc. January 1998 - July 2000
Lynx Medical System, Inc. / Community Health Information Systems (CHIS) May 1996 - December 1997
Regence BlueShield August 1994 - May 1996
Skills
Experienced Business..., Visio, Requirements Analysis, Software Documentation, Agile & Waterfall..., ETL, Business Requirements, Software Project..., Data Analysis, Online Data Entry, Data Warehousing, Requirements Gathering, Microsoft Excel, Microsoft Word, Rally, Systems Analysis, Testing, Databases, Analysis, Business Analysis, Documentation, Process Improvement, Agile Methodologies
Education
Foster High School
Diploma, General Studies / College Prep
Green River Community College
Complete 19 credits, Business Courses, 3.7
Renton Vocational Institute
Certificate of Completion, Data Entry, Passed
Seattle Vocational Institute
Certificate of Completion, Medical Assistant - Front/Back Office