Experience
New Orleans Cold Storage   2015 - Present
Barrett Distribution Inc.   2012 - 2015
Noble Logistics  2011 - 2012
AmeriCold Logistics  2006 - 2011
Resolve Corporation   2003 - 2006
Smartmail Services  2000 - 2003
Neopost  1995 - 2000
National Uniform Services   1990 - June 1995

Skills
Logistics Management, 3PL, Sales, Warehouse Management, Transportation, Reverse Logistics, Logistics, Supply Chain, Transportation..., Business Development, Contract Negotiation, New Business Development, Strategic Planning, Inventory Management, Sales Management, Warehousing, Operations Management, Supply Chain Management, Leadership, LTL, Cross-functional Team..., Sales Process, International Logistics, Freight, Management, Training, Supply Chain..., Customer Service, Forecasting, Distribution Center..., Truckload, Shipping, Inventory Control

Education
Georgia State University   1980 — 1986
B.S., Criminal Justice/Psychology

Experience
Millennium1 Solutions  May 2013 - Present
D+H  May 2011 - Present
Symcor  June 2009 - February 2011
Spherion Corporation  June 2008 - July 2009
NOCO Energy Corp.  May 2004 - May 2008
COO, TD Waterhouse   March 2003 - August 2003
Resolve Corporation   August 1998 - February 2002

Skills
Administrative..., Lotus Notes, Visio, Time Management, Teamwork, Process Scheduler, PowerPoint, Budgets, Microsoft Office, Outlook, Office Administration

Education
Sheridan College

Experience
D+H  April 2013 - Present
D+H (formerly Resolve Corporation)   August 2009 - April 2013
Resolve Corporation   August 2007 - August 2009
EDULINX Canada Corporation  March 2006 - August 2007
EDULINX Canada Corporation  December 2004 - March 2006
EDULINX Canada Corporation  April 1998 - December 2004

Skills
Project Implementation, Business Process, Business Strategy, P&L Management, Change Management, Strategic Leadership, Six Sigma, Organizational..., Strategic Planning, Financial Regulation, Process Improvement, Process Engineering, Problem Solving, Quality Management, Quality Systems, Operational Excellence, SOW, MSA, Employee Engagement, Client Relationship..., Account Management, Strategy, Performance Management, Financial Services, Enterprise Software, Service Delivery, Team Leadership, CRM, Analysis, Business Analysis, Personnel Management, Quality System, Lean Manufacturing, Outsourcing, Coaching, Customer Satisfaction, Management Consulting, Leadership, Program Management, Project Management, Operations Management, Management, Customer Experience, Business Process..., Resource Management, Workforce Management, Cross-functional Team..., Risk Management, Continuous Improvement, Training

Education
York University - Schulich School of Business   2010 — 2010
Strategic Management

Bellevue University   2005 — 2007
MA, Leadership Program

Ryerson University   1997 — 2002
Business Management; International Business & Applied Computing

Experience
Lofranco Corriero Personal Injury Lawyers   June 2014 - September 2014
Cariati Law   May 2012 - May 2014
Krylov & Company   January 2012 - May 2012
Brauti, Thorning & Zibarra LLP   May 2011 - September 2011
Centre for Education and Training  March 2009 - June 2009
Resolve Corporation   March 2009 - June 2009
Musats and Associates   June 2000 - June 2004

Skills
Legal Writing, Litigation, Civil Litigation, Criminal Law, Personal Injury, Trial Practice, Corporate Law, Trials, Hearings, Torts, Legal Documents, Intellectual Property, Legal Research, Pleadings, Motions, Courts, Depositions

Education
Seneca College of Applied Arts and Technology   2010 — 2011
Diploma, Law Clerk

University of Bucharest, School of Law and International Relations   1995 — 1999
B. A., Lawyer

Experience
BMO Engineering - RGW Consulting   March 2014 - Present
Loblaw Companies Limited  June 2011 - April 2013
Loblaw Companies Limited  April 2009 - February 2011
FM Global  November 2008 - January 2009
Resolve Corporation   April 2008 - August 2008
Xtranet Training   January 2008 - March 2008
Bank of Montreal  November 2005 - October 2006
Bank of Montreal  December 2002 - October 2005
GGOF   July 2001 - November 2002
Guardian Capital Group   October 1999 - June 2001

Skills
ITIL, Integration, CRM, Program Management, IT Service Management, Strategy, Vendor Management, SDLC, IT Strategy, Information Technology, Change Management, Team Building, Project Delivery, Business Analysis, Operations Management, Cross-functional Team..., Process Improvement, Project Management, SharePoint, Technical Support, Leadership, IT Outsourcing, Management, Business Process..., Training, Software Documentation, Employee Training, Infrastructure, Consulting, IT Management, IT Operations, Team Leadership, VMware, Security, IT Infrastructure..., Disaster Recovery, PMP, Project Portfolio..., Incident Management, Visio, Business Process

Education
Fleming College
Electro-Mechanical Technology, Engineering, Computer Science

Fleming College

Experience
Traveling Palate   2014 - Present
TERRA TEAS Organic   August 2012 - Present
Sherpa Strategic Solutions   June 2011 - Present
Sherpa Strategic Solutions   June 2011 - October 2014
Davis + Henderson  January 2007 - July 2011
Resolve Corporation   2007 - 2009
Meridian Credit Union  May 2004 - December 2006
Unisen / AGF Mutual Funds   November 1999 - May 2004

Skills
Change Management, Word, Excel, Microsoft Office, Customer Service, Team Building, Coaching, HRIS, Employee Relations, Compliance, Organizational..., Hiring, Mentoring, Public Speaking, Leadership Development, Onboarding, Instructional Design, HR Consulting, Administration, Adult Education, Performance Management, Employee Engagement, Talent Acquisition, Compensation, Supervisory Skills, Operations Management, Interviewing, Team Leadership, Payroll, Recruitment/Retention, HR Policies, Call Center, PowerPoint, Documentation, HR Strategy, Internal Communications, Management Consulting, Training Delivery, Outlook, Recruiting, Personnel Management, Employee Training, Call Centers, Interviews, Human Resources, Strategy, Microsoft Excel, Process Improvement, Microsoft Word, Training

Education
University of New Brunswick   2011 — 2013
Health, Safety & Environmental Certification Program, Professional Designation

Mohawk College   2007 — 2008
Human Resources, HR

The University of Calgary   2004 — 2006
Organizational Development Diploma, Adult Learning, OD

Experience
Davis + Henderson  May 2008 - Present
Resolve Corporation   April 2007 - May 2008
Resolve Corporation   August 2005 - April 2007
Resolve Corporation   May 2005 - August 2005
Watts Communications   February 2002 - April 2004
Watts Communications   February 1999 - February 2002

Skills
Technical Staff..., Budget Management, Infrastructure Planning, Business Case..., Strategic Planning, Roadmap Development, Forecasting Models, Forecasting, Vendor Management, Resource Management, Telecom Infrastructure, Process Development, Mergers, ITIL, Network+, MCP, Telecommunications, Budgets, Cisco Technologies, Microsoft Certified..., Infrastructure, Business Continuity, Network Architecture, IT Management, VMware, Disaster Recovery, Project Management, Business Case, Call Centers, Enterprise Architecture, WAN, IP, QoS, Cisco Call Manager, Integration, Active Directory, IT Service Management, VoIP, Unified Communications, System Deployment, Network Security, Networking, Telephony, IT Operations, Cisco Routers, IVR, Switches, Public Speaking, Technical Presentations, EIGRP

Education
Cisco Systems   2014 — 2014
CiscoLive 2014 - IT Management Program, IT Management

CTE Solutions   2012 — 2012
ITIL Foundations 2011, IT Service Management

Cisco Systems   2011 — 2011
UCSAO - Cisco Unified Computing System Architectural Overview

ONPHA Conference 2010   2010 — 2010
Building Great Governance, Management / Board Studies

Verint University   2010 — 2010
Driving Innovation 2010

ONPHA Conference 2009   2009 — 2009
Board Development Track (Public Housing), Social Housing

Skyline College   2009 — 2009
Cisco Unified Operations Manager / Service Manager (CUOM-SM v2)

Cisco Systems   2008 — 2008
CiscoLive 2008

Skyline Advanced Training Services   2007 — 2007
CVP Implimentation, IT

York University - Schulich School of Business   2006 — 2006
Management, Management II: Advanced Management

Experience
MAXIMUS  March 2012 - Present
D+H  November 2010 - February 2012
Resolve Corporation   August 2008 - October 2010

Education
University of Toronto   2004 — 2008
Bachelor of Science (BS), Psychology

Sheridan College   2004 — 2008
Bachelor of Arts (BA), Communication Culture and Information Technology (CCIT)

Experience
GOJO Industries  August 2014 - Present
GOJO Industries  August 2013 - August 2014
Archway Marketing Services  January 2012 - August 2013
Archway Marketing Services  July 2009 - January 2012
Resolve Corporation   May 2004 - July 2009
Rexel  June 2003 - May 2004
Nextec 3D Technologies   October 2001 - June 2003
World Distribution Services  May 1996 - October 2001

Skills
Continuous Improvement, Pricing, Process Improvement, Budgeting, Financial Reporting, Accounting, Problem Solving, Transportation, Logistics, Analysis, Supply Chain, Purchasing, Cost-savings, Management, Presentations, USPS, Postal Regulations, Fulfillment Programs, Fulfillment Management, Pick & Pack, Kitting, Postal Optimization, Procurement, Sourcing, Strategic Sourcing, Operations Management, Cross-functional Team..., Budgets, Supply Chain Management, Income Statement, Strategy, Financial Analysis, 3PL, Leadership

Education
Indiana Wesleyan University   2013 — 2017
Doctor of Philosophy (PhD), Organizational Leadership

Indiana Wesleyan University   2010 — 2012
MBA, Business Administration and Management, General

Indiana Wesleyan University   2006 — 2008
BS, Accounting

Experience
Symmetrics Business Intelligence Solutions   April 2005 - Present
Register.com  April 2003 - March 2005
Resolve Corporation   March 2002 - April 2003
Pacific Edge Software  December 1999 - October 2002
Onvia  April 2000 - April 2001
Tidemark  January 1999 - December 1999
Cordada Group   January 1998 - January 1999
AIL/TCO Systems   January 1997 - January 1998
US Army  November 1992 - November 1996

Skills
Business Analysis, Business Intelligence, Workforce Optimization, Technical Product..., Pre-sales, Project Management, Customer Experience..., Product Demonstration, Team Leadership, Crystal Reports, SQL, Contact Center, Training, Microsoft Excel, MS Project, Agile Methodologies, Integration, Contact Centers

Education
Bellevue College   2001 — 2002
Certificate, Information Technology Project Management

Antelope Valley High School

Experience
rangle.io  February 2015 - Present
Flipp  November 2012 - January 2015
North Plains Systems  February 2011 - 2012
Rup Jolly   December 2003 - 2012
XCINO Inc   March 2009 - 2011
CMIC  October 2007 - February 2009
Patheon Incorporated   July 2006 - July 2007
Resolve Corporation   August 2005 - July 2006
Royal Bank  February 2005 - August 2005
Royal Bank  January 2004 - February 2005

Skills
Technical Recruiting, Strategic Consulting, HR Consulting, Compensation, Employee Relations, HRIS, Market Research, Benefits, Recruiting, HR Policies, HR Transformation, Strategic HR, KPI Reports, Marketing Strategy, Email Marketing, IT Operations, Enterprise Software, Employee Benefits, Talent Management, Management, Coaching, Team Building, Payroll, Deferred Compensation, Personnel Management, Human Resources, Performance Management, Training, Strategy, Leadership, Hiring

Education
Ryerson University   2000 — 2004
Business Commerce, Marketing & Human Resources

Ryerson University
CHRP, Human Resources

WSPS
Health & Safety

Experience
FirstService Residential (Ontario)   January 2014 - Present
FirstService Residential Management  December 2007 - Present
Resolve Corporation   April 1989 - May 2007
Word for Word, Inc.   March 1985 - April 1989
Bank of Nova Scotia  September 1982 - March 1985

Skills
CRM, Contract Negotiation, Technology Integration, Continuous Improvement, Project Management, Strategic Planning, Project Risk, Enterprise Software, Strategy Execution, Strategic Leadership, Process Improvement, Business Development, Management, Outsourcing, Analysis, Negotiation, Operations Management, Coaching, Property Management, Customer Service, Business Analysis, Contract Management, Due Diligence, Real Estate, Executive Management, Business Strategy, Business Intelligence, Program Management, Vendor Management, Customer Satisfaction, Team Building, Budgets, Team Leadership, Business Process..., Security, Human Resources, Banking, Corporate Finance, Cross-functional Team..., Account Management, Finance, Financial Services

Education
Chartered Professional Accountants, Ontario   1985 — 1989
CMA

Ryerson University   1977 — 1980
Bachelor of Applied Arts, Social Sciences

Experience
General Motors  September 2011 - Present
Honeywell Aerospace  June 2008 - April 2011
Canadian Blood Services  June 2007 - September 2007
Resolve Corporation   July 2006 - September 2006

Skills
C++, Electronics, Assembly Language, Microcontrollers, Pspice, ....................SUMM..., •Excellent analytical..., •Able to design..., •Excellent..., •Able to learn new..., •Strong leadership..., •Productive working..., ............COMPUTER/TEC..., Qt, C, Embedded C, ARM Cortex-M3, GNU Make, GNU Debugger, GUI development, Java, Matlab, Simulink, Labview, Assembly Language (PIC..., VBA, Visual Basic, HTML, JavaScript, MPLAB, Eclipse, Ladder Logic, VHDL, Electronics Workbench, Multisim, Cadence Virtuoso, NetBeans, Altera, MS Office Suite, Debugging, ARM, GCC

Education
Ryerson University   2003 — 2008
Bachelor of Engineering, Electrical Engineering

Experience
GGY AXIS  March 2008 - Present
Intelex Technologies Inc.  February 2007 - November 2007
Carreg Solutions   September 2005 - August 2006
Resolve Corporation   April 2005 - July 2005
BlueCat Networks  May 2004 - March 2005
Marketrend Interactive   August 2003 - December 2003
DataMirror  July 2002 - March 2003
Government of Ontario  February 2002 - June 2002
IBM  May 2001 - December 2001
Delano Technology  July 2000 - April 2001

Skills
Technical Documentation, Technical Writing, Software Documentation, FrameMaker, Content Management, HTML, Online Help, Proposal Writing, Web Development, VBA, Microsoft SQL Server, Technical Communication, Visio, Instructional Design, Captivate, Access, RoboHelp, Manuals, Visual Basic, Web Design, Video Production, Dreamweaver, PowerPoint, Microsoft Word, Databases, Business Analysis, Graphic Design, White Papers, Adobe Creative Suite, Marketing Communications, Public Relations, Photoshop, HTML 5, Adobe Acrobat, SQL, SEO, Content Development, Information Design, Windows, Web Content Management, SDLC, Sony Vegas, Articulate Storyline, Adobe Fireworks, Google Analytics, Google Website Optimizer, Google Adwords, Google Webmaster Tools, Search Engine Submission, User Experience

Education
University of Windsor - Odette School of Business   1993 — 1995
B.Comm, Finance and Logistics

York University - Glendon College   1988 — 1992
B.A. (Hons), Economics and Philosophy

ITI Information Technology Institute   1997 — 1997
Applied Information Technologist, Diploma

Ryerson University   2006 — 2006
CISSP Exam Review

Centennial College   2013 — 2014
Certificate (in progress), SharePoint Installation, Configuration and Administration

Humber College   2010 — 2011
Certificate, Microsoft SQL Server Administration and Development

Yukon Learning   2012 — 2012
Articulate Storyline Expert, Training (3 days)

British Columbia Institute of Technology   1983 — 1985
Mechanical Engineering

York Memorial Collegiate   1976 — 1980
High School

York University - Schulich School of Business   2015 — 2015
Instructional Design

Experience
Loblaw Companies Limited  September 2013 - Present
Loblaw Companies Limited  May 2011 - September 2013
Loblaw Companies Limited  May 2010 - May 2011
Loblaw Companies Limited  January 2010 - May 2010
Resolve Corporation   June 2006 - January 2010

Skills
Business Analysis, Marketing, Pricing, Analysis, Forecasting, Project Planning, Marketing Strategy, Competitive Analysis, Inventory Management, Merchandising, Retail

Education
Ryerson University   2005 — 2009
B.Comm, Double Major: Finance and Marketing Management

Experience
North American Direct Marketing Inc.   May 2009 - Present
Resolve Corporation   January 2000 - May 2009

Skills
Direct Marketing, Account Management, Direct Mail, Digital Media, Marketing Management, Customer Acquisition, Multi-channel Marketing, Marketing Strategy, Digital Marketing, Telemarketing, Database Marketing, Marketing Research, Media Planning, Marketing Communications, List Brokerage, Social Media Marketing, Customer Retention, SEO, B2B Marketing, Advertising, Analytics, Lists, B2B, PPC, Email Marketing, Co-registration, Salesforce.com, Online Advertising, Web Analytics, Online Marketing, CRM, Affiliate Marketing, Marketing, E-commerce, Campaign Management, SEM, Digital Strategy, Google Adwords, Lead Generation, Mobile Marketing, Segmentation, Integrated Marketing, Interactive Marketing

Education
Humber College

Experience
D+H  August 2015 - Present
D+H  March 2014 - Present
D+H  August 2009 - March 2014
Resolve Corporation   January 2009 - August 2009
Resolve Corporation   April 2007 - December 2008
Resolve Corporation   March 2006 - April 2007
N5R  2005 - 2005
Moskaluk Inc.   1998 - 2005
St. Vladminir Institute   1999 - 2002
Assante Advisory Services   2000 - 2001

Skills
IT Strategy, Telecommunications, ERP, Disaster Recovery, IT Governance, Architecture, Project Management, PMO, Business Acumen, Technical Leadership, CRM, Governance, SDLC, Integration, Data Center, Enterprise Software, Management, IT Management, Outsourcing, Cross-functional Team..., IT Service Management, Business Analysis, ITIL, Change Management, IT Operations, Security, Business Continuity, Cloud Computing, Cloud Computing IaaS, Requirements Analysis, Business Intelligence, Enterprise Architecture, Virtualization, Strategy, Business Process, Vendor Management, Infrastructure, Databases, Solution Architecture, Information Technology, Data Warehousing, Leadership, Project Portfolio..., Project Planning, System Administration, Networking, PMP, Architectures, Professional Services, Project Delivery

Education
Ukrainian Free University   1992 — 2005
Doctor, Economics and Political

Ukrainian Free University   2000 — 2002
Masters, Economics and Political

Carleton University   1980 — 1984
BA, Geography

Experience
Workplace Safety and Insurance Board (WSIB)   July 2015 - Present
DESIGNCORP International   2013 - 2014
Garda World  2011 - 2013
Lifemark Health Centre  2008 - 2010
Humber College  2008 - 2008
Coach  2007 - 2008
Resolve Corporation   2002 - 2004

Skills
Customer Service, Time Management, Data Entry, Office Administration, Microsoft Word, Microsoft Office, Recruiting, Outlook, Sales, PowerPoint, Teamwork, Social Media, Administration, Clerical Work, Spanish

Education
George Brown College
Associate’s Degree, Business Administration - Human Resources

Experience
ET Transport   August 2015 - Present
ET Transport   June 2015 - August 2015
Xafira Law Professional Corporation   January 2015 - April 2015
LVG Auctions/Adesa Corporation   August 2010 - July 2012
Schenker of Canada  March 2008 - November 2009
Resolve Corporation   September 2006 - March 2008
Home Depot Store   October 1998 - September 2003
Noco Petroleum Head Office   January 1992 - February 1994
NCR Canada Inc   September 1989 - April 1990
Electronetic Systems Inc   February 1989 - September 1989

Skills
Payroll, Accounts Receivable, Time Management, Customer Service, Data Entry, Accounts Payable, Contract Negotiation, Sales, Microsoft Excel, Management, Office Administration, Diary Management, Account Reconciliation, Office Management, Invoicing, Filing, Retail, Expense Reports, Receptionist Duties, Fax, Invoice Processing, Administrative..., Expenses, Legal Research, Confidentiality, Legal Writing, Spreadsheets, Executive..., Legal Documents, Administrative Law, Employment Law, Civil Rights Law, Civil Litigation, Landlord Tenant Disputes, Statutes, Bylaws, Rules Of Evidence, Contract Law, Legal System, Small Claims, Advocacy, LTB, Tribunal Practice &..., P. O. A. Provincial..., Criminal/Summary..., Ethics & Professional..., Legal Accounting, Practice..., Microsoft Office, Microsoft Word

Education
Herzing College   2014 — 2015
Diploma, Paralegal Program

Humber College   1988 — 1989
Certificate, Bookkeeping

Humber College   1984 — 1987
Diploma, General Business-Legal Assistant

Experience
Private Family Foundation  July 2015 - Present
CURE Foundation   March 2009 - June 2015
Resolve Corporation   2007 - 2007
Various Employers  2006 - 2006
The Westin Resort & Spa, Whistler   2001 - 2005

Skills
Administrative..., Office Management, Microsoft Office, Customer Service, Computer Proficiency, Raiser's Edge, Microsoft Excel, Outlook, Microsoft Word, PowerPoint, Data Entry, Time Management, Administrative..., Project Coordination, Service Recovery, Communication, CMS, Problem Solving, Project Planning, Event Planning, Shipping & Receiving, NetCommunity, Donor Engagement, Deposits, Database Administration, Management, Hospitality, Nonprofits, Customer Satisfaction, Sales, Teamwork, Office Administration, Social Media, Training, Budgets, Telephone Skills, Event Management, Project Management, Elections, Customer Support

Education
Commission Scolaire de Montréal
Commission Scolaire de Montréal

Brock University   1994 — 1998
Bachelor of Arts (BA), Sociology

CanScribe Career College

Experience
Ianna Inc.   September 2014 - Present
Ontario Ministry of Health and Long-Term Care  March 2014 - September 2014
Cancer Care Ontario  2013 - 2014
eHealth Ontario  2012 - 2013
Community Care Information Services   2010 - 2012
Navantis  2009 - 2010
Molten  2007 - 2009
EDULINX Canada Corporation  2005 - 2007
Resolve Corporation   2003 - 2005
Winners Merchants Int.   2001 - 2003

Skills
Project Management, IT Management, Management Consulting, Business Analysis, Professional Services, SDLC, Requirements Analysis, PMP, Vendor Management, Business Process, Business Intelligence, Integration, Change Management, Analysis, Governance, Management, Risk Management, PMO, Program Management, Software Documentation, Testing, Quality Assurance, Outsourcing, ERP, MS Project, Business Process..., Project Delivery, ITIL, Requirements Gathering, SharePoint, CRM, Strategy, Project Planning, Oracle, Databases, Software Development, Microsoft SQL Server, SQL, Telecommunications, Data Center, Data Warehousing, Security, Project Portfolio..., SOA, Enterprise Software, Software Project..., Stakeholder Management, Leadership, IT Strategy, Resource Management

Education
Ulianovsk Technical University   1988 — 1996
Master of Science (M.Sc.), Aircraft Systems and Computers

Ulyanovsk Higher Civil Aviation School   1990 — 1996
Flight Engineer, Air and Space Operations Technology

Experience
TLS inc   October 2013 - December 2014
Andy Transport Inc.   January 2012 - July 2013
Andy Transport Inc.   May 2010 - July 2013
Resolve Corporation   September 2006 - May 2008

Skills
Transportation, Logistics, Project Planning, Logistics Management, Transportation..., LTL, Operations Management, Freight, Trucking, Container, Truckload, Warehousing, Freight Forwarding, 3PL, International Logistics

Education
Loyalist College   2008 — 2010
College Diploma, Traffic, Customs, and Transportation Clerk/Technician

University of Bucharest   2001 — 2005
Bachelor's degree, Mathematics and Statistics

C.N. Emanuil Gojdu   1997 — 2001
Baccalaureat, Mathematics and Physics

Experience
Millennium1 Solutions  March 2015 - Present
Millennium1 Solutions  February 2000 - February 2015
D+H  October 2005 - January 2012
Resolve Corporation   March 2004 - October 2005
Watts Communications   August 2000 - March 2004

Skills
Call Center, Employee Engagement, Customer Service, Coaching, Customer Relations, Change Management, Quality Assurance, Strategic Planning, Mentoring, Employee Relations, Problem Solving, Operations Management, Customer Satisfaction, Continuous Improvement, Account Management, Call Centers, Performance Management, Process Improvement, Management, Workforce Management, Contact Centers, Business Analysis, Leadership Development, Vendor Management, BPO, Business Process..., Team Management, Interviews, Customer Experience, Outsourcing, Operational Excellence, Call Center Development, CRM

Education
Nova Scotia Community College   1996 — 1998
Business Administration, Information Management, Diploma, Business Information and Technology

Algonquin College of Applied Arts and Technology
Project Management

Experience
Anderson DDB Health and Lifestyle   May 2008 - Present
Resolve Corporation   November 2006 - February 2008
SeaBreeze Filtration Systems   September 2004 - November 2006
Teleperformance  September 2003 - April 2004
Sitel  2000 - 2003
CANADIAN RED CROSS SOCIETY  January 1999 - February 2000
VOXDATA, Toronto ON   1998 - 2000
PRIMERICA TRAVELERS GROUP   1997 - 1998
S&P DATA  1995 - 1997
SMART TALK NETWORK (STN)   1994 - 1995

Education
George Brown College
Business Administration

Experience
CanFirst Capital   September 2014 - Present
Starlight Investments Ltd.  August 2012 - September 2014
Transglobe Apartment REIT  September 2011 - July 2012
TransGlobe Property Management Services  October 2010 - August 2011
McCowan & Associates, Barrie (28 numbered companies)   November 2009 - September 2010
Instorage REIT  2007 - May 2009
Resolve Corporation   2006 - 2006

Skills
Accounts Payable, Financial Reporting, Account Reconciliation, Variance Analysis, Accounting, Cash Flow, Fixed Assets, Budgets, Financial Analysis, Bank Reconciliation, Yardi Voyager, Navision, Microsoft Excel, Supervisory Skills, Employee Training, General Ledger, IFRS, Microsoft Word, PowerPoint, QuickBooks, Management, Financial Statements, Process Improvement, Payroll, Accounts Receivable, Journal Entries

Education
Certified General Accountants, Ontario   2004 — 2007
CGA, Accounting, Auditing, Taxation and Finance

The Institute of Chartered Accountants of India
Chartered Accountant (CA), Auditing, Accounting, Taxation & Finance

Experience
bv02  September 2015 - Present
Self-Employed  July 2013 - Present
CGI  November 2014 - September 2015
Randstad Canada  September 2013 - October 2014
The Governance Network   August 2013 - August 2013
Cache Consulting   February 2013 - July 2013
Eagle  May 2010 - February 2013
TCA Group, Canada   March 2008 - April 2010
Resolve Corporation   2007 - 2008
Ottawa Carleton E-School   2006 - 2007

Education
Information Technology Institute   1999 — 2000

Nepean High School   1990 — 1995

Carleton University
Economics

Experience
Bell  March 2013 - Present
Torbar Solutions   December 2010 - Present
Rogers Communications  September 2012 - February 2013
Rogers Communications  January 2011 - July 2012
Resolve Corporation   February 2010 - November 2010
Verax Inc  May 2005 - November 2010
Rogers Telecom   April 2007 - December 2009
American Express eSwitch Project   October 2006 - April 2007
Davis + Henderson  May 2005 - October 2006
MD Space and Advanced Robotics   June 1998 - May 2005

Skills
IVR, Business Requirements, PMO, Cross-functional Team..., Scope Management, Project Plans, Telecommunications, MS Project, Deliverables, Call Center, Wireless, Business Analysis, Requirements Analysis, Change Management, Process Improvement, Agile, Process Development, Waterfall, Integration, Results Oriented, Project Management, Business Process, Solution Architecture, Agile Project Management, Systems Analysis, Software Development, SDLC

Education
York University   1990 — 1995
BA, English (writing) major, Psychology minor

Corporate Training
Various IT

Humber College
Computer Science Diploma

Experience
DCL  December 2010 - Present
Towne Allpoints Communication Inc.   March 2009 - December 2010
Resolve Corporation   July 2007 - January 2009
Resolve Corporation   July 2002 - July 2007
DDS Distribution Services   July 1993 - June 2002
Alltours   1979 - 1983

Skills
New Business Development, Business Development, Solution Selling, Strategic Partnerships, Supply Chain Management, Management, Account Management, SaaS, Logistics, Sales Management, Operations Management, Supply Chain, Leadership, Strategic Planning, Inventory Management, Outsourcing, Program Management, Marketing Strategy, Marketing, Lead Generation, Project Management, Customer Service, Sales, Process Improvement, Strategy, Sales Operations, Cross-functional Team...

Education
British Columbia Institute of Technology   1979 — 1982
Diploma, Sales and Marketing

Experience
Spencer Hill Press  September 2015 - Present
QVC  July 2015 - Present
Barnes & Noble, Inc.   July 2015 - Present
Rovi  September 2013 - July 2015
Self  April 2014 - September 2014
Rovi  February 2009 - September 2013
Resolve Corporation   January 2009 - January 2009
Yellowbook  June 2008 - November 2008
USLI  September 2007 - June 2008
Schiffer Publishing  May 2007 - June 2007

Skills
Writing, Editing, Proofreading, Highly detail oriented, Time Management, Deadline Driven, Customer Service, Typing, Social Media, Copy Editing, Copywriting, Feature Articles

Education
Rosemont College   2012 — 2015
Master of Arts (MA), Publishing

West Chester University of Pennsylvania   2005 — 2007
Bachelor of Arts (B.A.), English

Montgomery County Community College   2003 — 2005
Communications/Business

Plymouth Whitemarsh High School   1999 — 2003
Diploma, General

Experience
Ontario Ministry of Transportation  March 2014 - Present
TUI Student Travel  January 2013 - February 2014
JP Consulting (CA), Inc.   January 2011 - January 2012
Davis & Henderson  June 2009 - January 2011
Resolve Corporation   September 2008 - June 2009
Air Miles Rewards Program   May 2007 - May 2008
Loyalty Management (AIRMILES)   2005 - May 2008
The Loyalty Group  April 2005 - May 2007

Skills
Business Analysis, Management, CRM, Requirements Analysis, SDLC, PMP, Software Project..., Vendor Management, Integration, Business Intelligence, Business Process, SharePoint, Software Documentation, IT Management, Solution Architecture, Requirements Gathering, IT Strategy, Systems Analysis, Business Process..., IT Service Management, ITIL

Education
Humber College   1992 — 1996

Experience
Squire Patton Boggs  October 2014 - Present
Squire Patton Boggs  April 2007 - Present
Resolve Corporation   June 2004 - April 2007
Relational Solutions  2003 - 2004
DigitalDay  2000 - 2001
Ingredient Technology   1981 - 1989

Skills
SSIS, SSRS, Business Intelligence, SQL Server, T-SQL, VB.NET, C#, SQL, Integration, Databases, SharePoint, Microsoft SQL Server, Database Design, Visio, Data Warehousing, Software Documentation, Windows Server, Business Analysis, Web Services, Software Development, Powershell, .NET, Visual Studio, IIS, ASP.NET

Education
Grand Valley State University   1972 — 1975

Experience
Davis + Henderson  2010 - 2011
Davis + Henderson  November 2009 - August 2010
Resolve Corporation   May 2007 - November 2009
Resolve Corporation   May 2007 - November 2009
EDULINX Canada Corporation  January 2003 - May 2009
Resolve Corporation   January 2003 - May 2007
EDULINX Canada Corporation  October 2001 - January 2003

Skills
Business Analysis, Project Management, Business Process, Visio, Change Management, Process Improvement, Quality Assurance, Business Process..., Forecasting, Project Planning, Team Leadership, Analysis, SQL, Requirements Analysis, Data Analysis, MS Project, Process Engineering, Crystal Reports, Operations Management, Software Documentation, ITIL, SDLC, Requirements Gathering, Business Intelligence, Software Project..., Systems Analysis, Integration, Vendor Management, PMO, Business Requirements, Agile Methodologies, Disaster Recovery, PMP, SharePoint, Project Portfolio..., User Acceptance Testing, Resource Management, IT Strategy, Project Delivery

Education
McMaster University   1989 — 1993

Experience
Michele Sillberg   July 2011 - Present
SNC Lavalin Operations and Maintenance   July 2011 - March 2012
GlaxoSmithKline  August 2010 - August 2011
SNC-Lavalin Operations & Maintenance  January 2009 - April 2010
Nexacor  December 2007 - March 2009
Resolve Corporation   May 2007 - August 2007
Canadian Breast Cancer Foundation  2006 - 2007
SNC-Lavalin ProFac  September 2005 - October 2006
SNC-Lavalin ProFac  January 2003 - August 2005
SNC-Lavalin ProFac  May 2000 - December 2002

Skills
JD Edwards, ERP, Project Management, Process Improvement, Integration, Managerial Finance, Human Resources, Payroll, Management, Finance, HRIS, Business Process..., Business Analysis, Business Process

Education
Seneca College of Applied Arts and Technology   1984 — 1988

Certified General Accountant

Experience
Confidential Client Department of Defense,in Twinsburg Ohio   September 2008 - Present
M & M Enterprises   January 1995 - Present
Agrana Foods   March 2007 - May 2008
Resolve Corporation   January 2007 - March 2007
BPI Information Systems  January 1997 - October 2006
Sears Family Dental Center   January 1996 - January 1997
National Auto Credit  January 1995 - January 1996
Vanstar Computer Corp   January 1993 - January 1995
U.S Navy  January 1985 - January 1989

Skills
Cisco Certified, Switches, Active Directory, Cisco Technologies, Data Migration, Microsoft Exchange, CCNA, Disaster Recovery, Network Security, Security, Windows Server, Firewalls, Servers, Routers, WAN, Windows, Software Documentation, HP, Microsoft Certified..., Networking, Storage, Help Desk Support, Computer Security, Antivirus, Storage Area Networks, Infrastructure, Troubleshooting, Cisco Routers, Group Policy, Information Technology, BGP, Linux, Virtualization, Network Administration, VLAN, Citrix, VPN, DNS, SAN

Education
Massachusetts Institute of Technology   2013 — 2014
Bachelor's of Electrical Engineering , Electrical Engineering Technologies/Technicians

Cleveland State University   1989 — 1995
Electrical Engineering

Experience
D & H Corporation   July 2011 - Present
Resolve Corporation   April 2008 - June 2010
EDULINX Canada Corporation  October 2003 - March 2008

Skills
JavaScript, C#, TFS, Unix, Database Design, Web Services, Microsoft SQL Server, Software Development, Business Analysis, Visual Studio, Java, Java Enterprise Edition, Web Development, Linux, .NET

Education
The University of Tokushima
Master, Electrical Engineering

Experience
PRESTO  June 2012 - Present
Metrolinx  July 2010 - June 2012
Town of Oakville  August 2007 - July 2010
Canadian Tire Corporation  January 2005 - August 2007
Resolve Corporation   2004 - 2005
Versaware Technologies   1999 - 2001
Digital Publishing Solutions   1999 - 2000
Digital Publishing Solutions Pte. Ltd. (Singapore)   1999 - 2000
DxTech  1997 - 1999

Skills
Business Analysis, Team Management, Program Management, Vendor Management, Project Planning

Education
Bharati Vidyapeeth   1989 — 1992
Bachelor of Engineering (BE), Industrial Engineering

Experience
Syrian Economic Task Force   October 2012 - Present
Island Recruiting, Charlottetown, Prince Edward Island   May 2008 - March 2009
Resolve Corporation   May 2007 - August 2008
Citizenship and Immigration Canada - Canadian Embassy   August 2001 - December 2005
Takla Contracting Company   January 2000 - January 2002

Skills
Financial Analysis, Accounting Research, Procedure Analysis, Team Supervision, Financial Reporting, Fixed Assets, General Ledger, Accruals, Year End Accounts, Procedural Analysis, Business Process..., Team Leadership, Management, Leadership, Team Building, Supervising, Time Management, Project Planning, Training, Teamwork

Education
Carleton University   2009 — 2010
MBA, Finance & International Business

University of Prince Edward Island   2005 — 2008
Bachelor, Business Administration

Damascus University   1997 — 2003
Commerce and Economics

Experience
OMERS  May 2014 - Present
OMERS  February 2007 - May 2014
OMERS  January 2012 - December 2012
Resolve Corporation   April 2006 - February 2007
Jason Price Chartered Accountants   January 2004 - April 2004

Skills
Pensions, Defined Benefit, Employee Benefits, Process Improvement, Pension Administration, Analysis, Retirement, Benefits Administration, Accounting, Pension Funds, Financial Modeling, Microsoft Excel, Customer Service, Microsoft Office, Business Analysis

Education
Humber College   2009 — 2010
Pension Plan Administration Certificate

Humber College   2003 — 2005
Business Administration - Accounting

Saint Augustine's School, Philippines   1983 — 1994

Experience
Archway Marketing Services  July 2009 - Present
Resolve Corporation   January 1980 - July 2009

Skills
Management, Process Improvement, RPG, Vendor Management, IBM iSeries, Warehouse Management, B2B, Data Warehousing, Business Intelligence, Business Analysis, Integration, Team Building, Project Management, Cross-functional Team..., Databases, SDLC, Account Management

Education
Indiana Wesleyan University   2005 — 2007

Experience
Tucows  August 2015 - Present
Primus Telecommunications Group, Inc.   October 2011 - August 2015
Markel Insurance Co. of Canada (presently Northbridge Financial Corp.)   March 2004 - June 2011
Resolve Corporation   2003 - 2004

Education
Humber College
Human Resources Management

University of Toronto
Bachelor of Arts, Political Sciences & Geography

Experience
D+H Limited Partnership   December 2011 - Present
Global Knowledge Training  September 2010 - September 2011
DCGilhooly Consulting   September 2008 - October 2010
Resolve Corporation   May 2007 - June 2008
EDULINX Canada Corporation  2000 - 2007

Skills
Account Management, Change Management, Strategic Planning, Risk Management, Financial Analysis, Business Analysis, Professional Services, Leadership, Outsourcing, Analysis, Cross-functional Team..., Team Building, Coaching, Budgets, CRM, Performance Management, Project Planning, Marketing Strategy, New Business Development, Strategy, Process Improvement, Operations Management, Management Consulting, Business Development, Management, Team Leadership, Business Strategy, Business Planning, Business Process..., Sales, Vendor Management, Forecasting, B2B, Sales Management, Program Management, Business Intelligence, Project Management, Team Management, Start-ups, Solution Selling, Training, Strategic Partnerships, Salesforce.com, Executive Management, Sales Process, Sales Operations, Customer Retention, Customer Experience, Call Centers

Education
University of Manitoba   1984 — 1988
B.Comm, Finance and Marketing

Experience
JPMorganChase  January 2011 - Present
President's Choice Financial  October 2009 - October 2010
Resolve Corporation   October 2007 - October 2009
General Electric  2006 - 2007
Hudson's Bay Company  1993 - 2006

Skills
Process Improvement, Credit Cards, Strategic Planning, Change Management, Operations Management, Vendor Management, P&L Management, Customer Experience, Cross-functional Team..., Customer Satisfaction, Customer Service, CRM, Strategy, Banking, Call Centers, Outsourcing, Business Process..., Business Analysis, Leadership, Financial Services

Education
University of Phoenix   2004 — 2006
MBA, Management

McGill University   1978 — 1981
Bachelor of Commerce, Marketing & Finance

Experience
Alberta Health Services  June 2012 - Present
Toronto East General Hospital  June 2007 - July 2011
Meridian Credit Union  2004 - 2006
Resolve Corporation   2000 - 2000

Skills
PowerPoint, Coaching, Instructional Design, Leadership Development, Hospitals, Management, Healthcare Management, Critical Thinking, EMR, Team Building, Nursing, Public Health, Leadership, Change Management, Patient Safety, Cerner, Microsoft Excel, Accreditation, Public Speaking, Workshop Facilitation, Software Documentation, Microsoft Office, Healthcare, Training, EHR, Informatics, Adult Education, Healthcare Information...

Education
University of Alberta

University of Alberta

University of Toronto - Ontario Institute for Studies in Education

Experience
Cleveland Clinic  September 2009 - Present
Resolve Corporation   May 2009 - November 2009
Avvenire Solutions  June 2008 - April 2009
KeyBank  November 1999 - June 2008
KeyCorp  1999 - 2008
D.P.A.I.   March 1999 - November 1999
Microsoft  September 1998 - March 1999
Esa Software   July 1995 - September 1998
LTV Steel  May 1990 - July 1995

Skills
Banking, SharePoint, Agile Methodologies, Microsoft SQL Server, Integration, Visual Basic, Leadership, COBOL, .NET, Application Architecture, Systems Analysis, TFS, C#, ASP.NET, iOS development, Mobile Applications, Systems Integration, Scrum, Epic Systems, Distributed Systems, Oracle PL/SQL..., FTP, System Testing, Medical Records, Medical Billing, Hospital Information..., Test Driven Development, Xcode, Mac OS, TCP/IP, Project Management, ETL, Device Integration, Data Interfaces, Technical Liaison, Real-time Data..., Manufacturing, E-commerce, ASP

Education
The University of Akron   1984 — 1990
B.S. Electronic Engineering Technology, Electronic Engineering Technology

Experience
Martin-Brower  2009 - Present
Resolve Corporation   1998 - 2009

Skills
Employee Relations, Labor Relations, Collective Bargaining, Halogen, Kronos Timekeeping, Ultipro, Human Resources, Supply Chain Management, Logistics, Distribution Center..., Health & Welfare..., Benefits Administration, Greenfield Projects, Recruiting, Management, Talent Management, Customer Service, Employment Law, Statutory Compliances, Transportation, Print On Demand, Direct Mail, Direct Marketing, Third Party Vendor..., Demand Fulfillment, Workers Compensation, Compensation Structures, Pay Equity, Employment Equity, Employment Standards, Health & Safety..., Municipal Management, Dependable Team Player, Analytical Skills, Creative Problem Solving, Change Management, Applicant Tracking..., Coaching, Continuous Improvement, Deferred Compensation, Employee Benefits, Employee Engagement, Employee Training, HR Policies, HRIS, Inventory Management, Leadership, Negotiation, Onboarding, Operations Management

Education
Athabasca University   2014 — 2017
Bachelor's Degree, Human Resources and Labour Relations

HRPA   2009 — 2010
CHRL, Human Resources Management

Algonquin College of Applied Arts and Technology
Human Resources Management

Experience
The Lowe-Martin Group  January 2014 - Present
The Lowe-Martin Group  July 2013 - January 2014
Lowe-Martin Group  April 2012 - June 2013
Lowe Martin Group  December 2008 - April 2012
Resolve Corporation   January 2007 - August 2008
IKEA of Canada   June 2001 - December 2006
A&W Food Services of Canada  August 1989 - March 2001

Skills
Project Management, Customer Service, Strategic Planning, Operations Management, Security, Customer Satisfaction, Succession Planning, Loss Prevention, Management, Strategy, Coaching, Occupational Health, Change Management, CRM, Leadership, Process Improvement, Manufacturing, Facilities Management, Team Building, Project Planning, Team Leadership, Continuous Improvement, Training, Program Management, Performance Management

Education
Algonquin College of Applied Arts and Technology

Experience
Dream Unlimited  June 2012 - Present
CBRE  May 2008 - June 2012
Resolve Corporation   June 2007 - May 2008
Rybka Smith & Ginsler Ltd (now MMM Group)   December 2006 - July 2007
IBM  October 2003 - September 2006

Skills
Access, Adobe Acrobat, Budgets, Databases, MS Project, Management, Microsoft Excel, Microsoft Office, Negotiation, Process Improvement, Program Management, Project Coordination, Project Management, Project Planning, Proposal Writing, Software Documentation, Strategic Planning, Time Management, Visio, Web Design

Education
George Brown College   2013 — 2014
Web Development Certificate

George Brown College   2006 — 2007
Executive Assistant Certificate

Ateneo Graduate School of Business   1998 — 1999
MBA for Middle Managers

Mapua Institute of Technology
BS Chemical Engineering, Chemical Engineering

Olondriz Memorial Academy
High School

Experience
Sienna Senior Living  April 2015 - Present
HighJump  January 2014 - April 2015
Aecon  June 2010 - December 2013
Resolve Corporation   July 2007 - July 2010
Resolve Corporation   August 2004 - June 2007
Resolve Corporation   July 2003 - July 2004
Resolve Corporation   March 2001 - June 2003
Resolve Corporation   August 1998 - February 2001
Resolve Corporation   April 1996 - June 1998
IBM Canada Ltd.  1974 - 1996

Skills
PMP, Project Management, Business Analysis, Change Management, Vendor Management, MS Project, Process Improvement, Program Management, Business Process..., PMO, Requirements Analysis, Project Planning, Project Portfolio..., Team Leadership, Requirements Gathering, Business Process..., Outsourcing, Business Requirements, Proposal Writing, Business Process Mapping, Management Consulting, BPO, SDLC, Solution Architecture, Solution Selling, Solution Development, Solution Implementation, Project Delivery, Software Project..., Resource Management, Cross-functional Team..., ERP, Business Intelligence, ITIL, Quality Assurance, Visio, Business Process, Software Documentation, Leadership, SharePoint, Enterprise Architecture, IT Management, CRM, IT Service Management, Integration, Microsoft Project, Process Engineering, Project Coordination, IT Strategy, Risk Management

Education
York University - Schulich School of Business   1999 — 2000
Master's degree, Project Management

York University   1974 — 1978
BA, Psychology

Marianopolis College   1970 — 1972
CEGEP, Liberal Arts and Sciences/Liberal Studies

Verdun High

Experience
eHealth Ontario  April 2013 - Present
eHealth Ontario  September 2010 - April 2013
Archway Marketing Services  2009 - September 2010
Resolve Corporation   2004 - 2009

Skills
Microsoft SQL Server, SSIS, SSRS, T-SQL, Software Documentation, Business Analysis, Business Intelligence, Data Warehousing, Project Management, SQL, Process Improvement, Database Design, Quality Assurance, Databases, Team Leadership, ITIL, .NET, VB.NET, Oracle, PL/SQL, Web Services, ASP.NET, ETL, C#, XML, Data Modeling, SDLC, Integration, Visio, Enterprise Architecture, SharePoint

Education
Huazhong University of Science and Technology
Master, Engineering

Experience
Archway Marketing Services  2010 - Present
Resolve Corporation   2008 - 2010
Human-i-Tees  2000 - 2005

Education
Hamilton College
Bachelor's Degree, Mathematics

State University of New York at New Paltz
Master's Degree, Information Technology

Experience
TELUS Physician Solutions (formerly Wolf Medical)   March 2011 - Present
Embla Systems, Inc.   June 2010 - February 2011
Covidien  March 2006 - October 2009
Resolve Corporation   November 2005 - March 2006
MicroAge Canada   June 2004 - October 2005
Cuso International  May 2000 - November 2000
Rogers Communications  June 1998 - March 2000
Taima Corporation   August 1997 - May 1998
Keyin College Inc   May 1994 - June 1997
Venture Graphics & Design   January 1992 - March 1994

Skills
Medical Devices, Hardware Diagnostics, Cross-functional Team..., Capital Equipment, Computer Hardware, Windows, Mac, Technical Training, Software Documentation, Project Management, Business Travel, Medical Software, Help Desk Support, Employee Training, Computer Network..., Databases

Education
Central Newfoundland Regional College

Memorial University of Newfoundland

Experience
The Standard  November 2013 - Present
Merck  June 2012 - November 2013
Merck  January 2010 - June 2012
Schering-Plough  July 2004 - January 2010
Resolve Corporation   2000 - 2004
ADP  June 1999 - September 2000

Skills
Pharmaceutical Sales, CRM, Management, Sales Process, Marketing Communications, Account Management, Sales Force Development, New Business Development, Sales Management, Cardiology, Sales, Marketing Strategy, Sales Effectiveness, Customer Retention, Cross-functional Team..., B2B, Selling, Business Development, Sales Operations, Strategic Planning, Pharmaceutical Industry, Neurology, Product Launch, Endocrinology

Education
Salisbury University   1993 — 1998
Bachelors, Biology

Northern high

Experience
TD  July 2014 - Present
CIBC  July 2012 - July 2014
CIBC  September 2007 - July 2012
CGI  July 2006 - September 2007
Resolve Corporation   January 2005 - May 2006

Skills
Human Resources, HR Consulting, Strategic Planning, Labour Market Research, Leadership, Retail Banking, Resourcing Strategy, IT Recruitment, Advertising, Finance, Sales, Contract Recruitment, Graduate Recruitment, Marketing Strategy, Social Media Marketing, Talent Management, Talent Acquisition, Executive Search, Employee Relations, Employee Engagement, Employee Benefits, Employee Management, Employee Surveys, Employee Recognition, Onboarding, Taleo, RMS, Negotiation, Public Speaking, Microsoft Office, Presentations, Database Administration, Policy, Corporate Branding, Workshop Facilitation, Relationship Management, Strategic Recruitment..., Project Management

Education
Institute of Professional Management   2005 — 2006
Registered Professional Recruiter, (RPR)

Saint Mary's University   2000 — 2004
BA and HRM Cert., Psychology and Human Resource Management

Charels P Allen

Predictive Index Training

Predictive Index Training

Experience
Aviva Canada  March 2011 - Present
The Dominion of Canada General Insurance Company  September 2010 - March 2011
Aviva  September 2009 - November 2010
Resolve Corporation   June 2009 - September 2009
AVIVA/Pilot, Toronto   March 2006 - June 2009
RBC Financial Group, Technology Shared Services, Mississauga, Ontario   November 2005 - June 2006
CIBC (Canadian Imperial Bank of Commerce), Toronto, Ontario   June 2002 - November 2005
Rogers Communications, Toronto, Ontario   January 2001 - June 2002

Skills
Regression Testing, User Acceptance Testing, Quality Center, Testing, SDLC, Test Planning, Test Cases, Quality Assurance, System Testing, Test Strategy, Software Quality..., Test Automation, Performance Testing, QTP, Business Requirements, Defect Tracking, Requirements Analysis, SQL, Waterfall, Test Management, Manual Testing, Load Testing, Test Execution, Test Estimation, Integration Testing, Agile Methodologies, Agile Testing, Requirements Gathering, LoadRunner, System Integration..., Release Management, JIRA, WinRunner, Functional Testing, Mainframe, CMMI, DB2, Gap Analysis, Defect Life Cycle, Selenium, VBScript, ClearQuest, Agile & Waterfall..., Systems Analysis, RUP, Scrum, Exploratory Testing, Agile Project Management, Usability Testing, Software Testing Life...

Education
Kyiv National Taras Shevchenko University
Master’s Degree in Engineering, MANUFACTURING CONTROL AUTOMATION SYSTEMS

Experience
Rockwell Automation  August 2014 - Present
Rockwell Automation  March 2010 - August 2014
Resolve Corporation   August 2006 - June 2009
Archway (formerly Resolve Corporation)   June 2009 - 2009
2003-2006Resolve Corporation   September 2003 - August 2006

Skills
Training, Customer Satisfaction, Customer Service, Account Management, Team Building, CRM

Education
Cuyahoga Community College   2004 — 2006

Brunswick High School Applied Business   2000 — 2004

University of Phoenix
Business Management and Operations

Experience
Department of National Defence  January 2007 - Present
Algonquin College Students' Association  October 2006 - December 2006
Randstad Canada  June 2006 - September 2006
Resolve Corporation   May 2003 - June 2005

Education
Algonquin College of Applied Arts and Technology   2005 — 2007
Computer Systems Technology, Information Technology

Experience
Walmart Logistics  April 2011 - Present
Supply Chain Management, a member company of Exel Logistics   April 2011 - June 2014
SCM Canada   2010 - April 2011
Archway Marketing Services  July 2009 - July 2010
Resolve Corporation   October 2007 - July 2009

Skills
Logistics, Supply Chain Management, Warehousing, Operations Management, Inventory Management, Supply Chain, Transportation, Shipping, Warehouse Management, 3PL, Inventory Control, Process Improvement, Continuous Improvement, Procurement, Team Building, Distribution Center..., Customer Service, Logistics Management, Change Management, Customer Satisfaction, Transportation..., Reverse Logistics, Supply Chain..., Materials Management, Freight, Purchasing, Forecasting, Production Planning

Education
Michigan State University   2012 — 2012
Logistics, Materials, and Supply Chain Management

Niagara College   1991 — 1993

Experience
Contract world   April 2013 - October 2013
Live Xchange- Contract world   September 2010 - November 2012
Resolve Corporation   January 2005 - June 2009
Movie Gallery  January 2004 - January 2007
CIBC  March 2003 - August 2004
RMH  April 2000 - November 2003
Connect North America   January 2002 - March 2003

Skills
Customer Service, Customer Satisfaction, Call Center, Leadership, Training, Recruiting, Team Building, Coaching, Management, Cross-functional Team..., Business Process..., Customer Experience, Time Management, Problem Solving, Microsoft Office, Sales, Microsoft Excel, Mentoring, Outlook, Microsoft Word, Team Leadership, Data Entry, Forecasting, Project Planning, Credit Cards, Call Centers, Public Speaking, Performance Management, Marketing, Strategic Planning, Operations Management, Account Management, Change Management, Troubleshooting, Vendor Management, Analysis, Business Analysis, Employee Relations, Teamwork, Process Scheduler, Business Strategy, PowerPoint, Process Improvement, Project Management, Data Analysis, Supervisory Skills, Team Management, Negotiation, Leadership Development, CRM

Education
Kine Concept   1998 — 2000
Massage Therapy, Massage Therapy

University of New Brunswick   1998 — 2000
Kinesiology, Kinesology

Experience
PNR RailWorks  May 2015 - Present
Archway Marketing Services  2009 - May 2015
Resolve Corporation   2006 - 2009
Sykes  1998 - 2004

Skills
ISO 9001 Lead Auditor, ISO 9001 Management..., GMP, Process Management, Supply Chain Management, Compliance Audits, Security Audits, Call Centre Management, Project Management, Procurement, Quality Management, People Management, Call Centre, Management, Customer Satisfaction, Call Centers, Quality Assurance, Analysis, Quality System, Software Documentation, Business Process, Vendor Management

Education
De La Salle University
Bachelor of Science degree in Business Administration, Computer Applications

University of Toronto
Lean Six Sigma

Experience
National Logistics Services (2006) Inc.   August 2015 - Present
SCI Group Inc  June 2014 - August 2015
Rogers Communications  May 2013 - November 2013
Archway Canada   July 2009 - September 2012
Resolve Corporation   April 2006 - July 2009
Watts Distribution Services Ltd.   May 1990 - September 2006

Skills
Contract Negotiations, Problem Solving, Customer Service, Transportation, Logistics, Budgeting, Warehousing, Strategic Planning, Supply Chain Management, Supply Chain, Analysis, Negotiation, Continuous Improvement, Operations Management, Contract Negotiation, Coaching, Cross-functional Team..., Shipping, Excel, Word, Scheduling, Customer Satisfaction, Windows, Management, Account Management, Leadership, Strategy, 3PL, Inventory Management, Logistics Management, Team Building, Marketing, Microsoft Excel, Budgets

Education
The Investment Funds Institution of Canada   2012 — 2012
Certificate, Canadian Invetsment Funds Course, 3.4

Independant Mortgage Broker Association of Onatrio (IMBA)   2011 — 2011
Licensed Mortgage Broker

Seneca College of Applied Arts and Technology   1979 — 1982
Business Administration Degree-with Honors, Distribution and Logitics Management

Experience
Ingram Micro  April 2013 - Present
Ingram Micro  June 2010 - April 2013
Avis Budget Group  June 2009 - June 2010
Resolve Corporation   December 2007 - June 2009
International Pool & Spa   April 2003 - December 2007
CUPE Local 79   April 2002 - September 2002

Skills
Employee Benefits, HRIS, Human Resources, Payroll, ADP Payroll, PeopleSoft, Training, Process Improvement

Education
Canadian Payroll Association   2008 — 2015
CPM, Payroll

Nipissing University   2000 — 2004
B.Sc. Honours; my B.Sc. Honours, Psychology; Neuroscience; Genetics

Experience
Stantec  January 2015 - Present
Dessau  October 2012 - January 2015
BayCADD Solutions Inc.   April 2008 - October 2012
Resolve Corporation   June 2004 - March 2008

Skills
Troubleshooting, Active Directory, VoIP, Cisco Technologies, Servers

Education
Carleton University   2007 — 2009
Master, Project Management

University of Ottawa

Experience
Skills for Employment, Life and Family   September 2010 - Present
Human Resources Professional Association of Peel   May 2010 - Present
Rogers  2006 - 2010
Hub Financial  October 2004 - June 2006
Resolve Corporation   March 2003 - September 2004
The Co-operators  February 2002 - March 2003
La Senza  September 2000 - October 2001
The Royal Bank of Canada  September 1999 - September 2000

Skills
Employee Relations

Education
McMaster University
B.A., English

Sheridan College
Post-Graduate, Human Resources

Experience
IBM  May 2011 - August 2011
IBM  May 2011 - August 2011
London Police   September 2010 - December 2010
Fanshawe College  July 2010 - August 2010
University of Western Ontario  January 2010 - April 2010
Fanshawe College  September 2008 - December 2008
Resolve Corporation   January 2007 - August 2007
Tripathy Co. Ltd   November 2004 - November 2005

Skills
Networking, Unix, Databases, Windows, Access

Education
Fanshawe College   2008 — 2011
Computer systems Technology, computers

Algonquin College of Applied Arts and Technology

Bangalor technology Institution
MCP

NIIT

Utkal University
Information Technology and Managemnet, Network engineering

Experience
Morrison Student Legal Services   June 2014 - Present
Univesity of Windsor, Faculty of Law   September 2012 - Present
Windsor-Essex Bilingual Legal Clinic   September 2012 - Present
Childhope Foundation Canada   September 2000 - Present
United Way GenNext Ambassador Network   September 2010 - August 2012
Davis + Henderson  September 2008 - August 2012
McMaster University  September 2011 - April 2012
Resolve Corporation   July 2007 - September 2008
Connexion Emploi Canada – Mississauga, ON   June 2007 - August 2008
People to People International  July 2007 - July 2008

Skills
Compliance, Legal Compliance, Corporate Law, Business Process..., Research, Policy Analysis, Strategic Planning, Training, Business Process, Data Analysis, Proposal Writing, Teaching, Budgets, French, Public Speaking

Education
University of Windsor   2012 — 2015
Doctor of Law (J.D.)

McMaster University   2011 — 2012
Masters, Public Policy, International Affairs

University of Toronto   2003 — 2009
Honours Bachelor of Arts, International Affairs, Economics, French

Experience
itravel2000  December 2014 - Present
Alterna Savings  April 2013 - December 2014
Sears Canada  January 2013 - April 2013
Sears Canada  August 2011 - January 2013
D+H  December 2010 - August 2011
Davis and Henderson, Credit Solutions Group  June 2008 - December 2010
Resolve Corporation   August 2006 - June 2008

Skills
Workforce Management, Customer Experience, Customer Service, Call Center, Time Management, Forecasting, Contact Centers, Call Centers, Team Management, CRM, Team Leadership, Analysis, Customer Satisfaction, Leadership, Operations Management, Teamwork, Coaching, Retail, Data Analysis, Management, Training, Change Management, Performance Management, Employee Training, Recruiting, Vendor Management, Team Building, Employee Relations

Education
Humber College   2008 — 2009
Diploma, Fashion Arts

Ascension

Experience
CIBC  April 2014 - Present
CIBC  May 2010 - April 2014
CIBC  July 2009 - May 2010
Resolve Corporation   September 2008 - November 2008
Procor Limited  August 2008 - September 2008
Omron Health Care Canada   June 2007 - December 2007

Skills
Human Resources, Talent Management, HRIS, Performance Management

Education
York University   2002 — 2007
Bachelor of Arts (BA), Public Policy and Management

Sheridan College
Diploma, Human Resources Management