Resort Condominium's International
Industry: Company
DescriptionRCI is a timeshare exchange company with over 4,300 affiliated resorts in 110 countries. Founded in Indiana in 1974 by Jon and Christel DeHaan, RCI is one of the two main timeshare exchange businesses, along with Interval International (II). Customer service: 1 (800) 338-7777 Parent organization: Wyndham Destinations Headquarters location: United States of America Founder: Christel DeHaan Founded: 1974 Headquarters: Parsippany-Troy Hills, NJ, Carmel, IN, Kettering, United Kingdom
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Resort Condominium's International Employees
Pinnacle Entertainment January 2015 - Present
Caesars Entertainment Corporation October 2014 - December 2014
Social Wellth January 2014 - June 2014
Station Casinos March 2012 - January 2014
American Casino & Entertainment Properties August 2009 - March 2012
American Lung Association December 2008 - August 2009
The White House Las Vegas March 2006 - September 2007
Arts Council of Indianapolis May 2001 - January 2006
Pleasant Run, Inc November 1998 - May 2001
Resort Condominiums International August 1987 - November 1998
Skills
IT Operations, IT Management, Vendor Management, IT Strategy, Business Systems, Budgeting, Vendor Relations, Documentation, Non-profits, Change Management, Program Management, Event Management, Compliance, Budgets, Operations Management, Project Management, Software Documentation, Management, Process Improvement, Casino, Project Planning, Leadership, Telecom BSS, Cross-functional Team..., Nonprofits, Performance Management, Enterprise Software, Gaming Industry, Recruiting, Product Management, Call Centers, Gaming, Team Building, CRM, Customer Service, Process Scheduler, Integrated Marketing, Security, Database Marketing, Team Leadership, Loyalty Programs, Databases, Business Intelligence, E-commerce
Education
Ball State University - College of Business 1980 — 1984
Bachelor of Science, Business
Roche Diagnostic Corp February 2015 - Present
Indianapolis Airport Authority October 2013 - January 2015
Collins Brothers, LLC May 2013 - July 2013
Wolters Kluwer January 2013 - May 2013
Resort Condominiums International July 2011 - July 2012
Forever 21 April 2008 - May 2011
Ioannis Dimitrousis June 2010 - August 2010
Acid Jeans by Audrey Byrd October 2007 - October 2008
Skills
Customer Service, Adobe Creative Suite, Microsoft Office, Microsoft Excel, Microsoft Word, Mac OS X, Windows, Creativity, Close Attention to..., Entrepreneurship, Fashion, Social Networking, Photoshop, Problem Solving, Merchandising, Public Relations, Facebook, Advertising, Trend Forecasting
Education
Illinois Institute of Art 2007 — 2011
Bachelor of Arts (B.A.), Fashion Marketing & Management
Genentech January 2013 - Present
Merck June 2002 - January 2013
Fox News Channel July 1999 - May 2001
Entercom April 1998 - May 2001
Philip Morris International August 1998 - July 1999
Resort Condominiums International November 1990 - April 1998
Skills
Pharmaceutical Sales, Cardiology, Endocrinology, Pulmonology, Pharmaceutical Industry, Managed Care, Neurology, Diabetes, Rheumatology, Allergy, Hypertension, Microsoft Office, Presentations, Business Development, Key Account Management, Leadership, Negotiation, New Business Development, Contract Negotiation, Business Objects, Strategic Planning, Problem Solving, Sales, Coaching, Product Launch, Marketing, Strategy
Education
Indiana University Bloomington 1986 — 1990
BA, JOURNALISM/COMMUNICATIONS
Resort Condominiums International September 2010 - Present
Resort Condominiums International September 2003 - September 2010
FIRST INVESTMENT GROUP January 2000 - January 2002
F.C. Tucker Company January 1999 - January 2000
Skills
Team Building, Sales Management, CRM, Management, Sales, Customer Service, Account Management, Process Improvement, Leadership, Training, New Business Development, Call Centers, Team Leadership, Marketing, Business Analysis, Performance Management, Project Management, Analysis, Change Management, Operations Management, Cross-functional Team..., Coaching, Customer Satisfaction, Vendor Management, Budgets, Contract Negotiation, Forecasting
Education
Indiana University-Purdue University 2009 — 2013
Bachelor of Science (BS), Organizational Leadership & Supervision
Butler University 1996 — 1999
Chemistry
Barratt Asset Management August 2010 - Present
Park Place at Fox Hill Apartments July 2014 - Present
Olivers Flats Apartments July 2013 - Present
The Francis Apartments November 2012 - Present
The Bradley Apartments May 2012 - Present
Reserve at Broad Ripple HOA May 2011 - Present
Woods Edge Management (Woods Edge Apartments) December 2014 - Present
Pittman Real Estate January 2005 - February 2011
Pittman Real Estate Services January 2002 - January 2011
Resort Condominiums International December 2000 - November 2002
Skills
Investment Properties, Valuation, Property Management, Leasing, Real Estate Development, Real Estate Investment, Real Estate Investor, Real Estate Negotiation, Property Marketing, Apartments, Apartment Buildings, Real Estate Transactions, Real Estate, Residential Homes, Sales, Commercial Real Estate, Marketing, Location Intelligence, Property, Real Estate Economics, Selling, Condos, Management, Rentals, Leases, Investments, Asset Management, Tenant, Landlords, Disposition, Brokerage, Investors, Real Estate Financing, Real Property, Corporate Real Estate, Land Acquisition, Acquisitions, Multi-unit, apar, Real Estate Investment..., Referrals, Sellers, Dispositions, Negotiation, Strategic Planning, Contract Negotiation
Education
Indiana University - Kelley School of Business 1998 — 2001
BS, Finance, Real Estate Finance
Indiana University Bloomington 1998 — 2001
BS, Real Estate Finance
Resort Condominiums International July 1996 - Present
Education
Indiana University Bloomington 1976 — 1981
Master of Science (MS), Elementary Education and Teaching
Franklin College 1972 — 1976
Bachelor of Applied Science (B.A.Sc.), Elementary Education and Teaching
ReMax Ability Plus May 1986 - Present
Indianapolis Business Journal 1983 - 1986
Resort Condominiums International 1981 - 1983
Skills
New Home Sales, First Time Home Buyers, Sellers, Buyer Representation, Short Sales, Foreclosures, Investment Properties, Real Estate, Investors, Residential Homes, Relocation, Move Up Buyers, Listings, Single Family Homes, REO, HUD, Condos, Negotiation, Selling, National Association of..., Real Estate Transactions, ABR, Relocation Buyers, New Homes, Referrals, SFR, Real Property, Townhomes, Buyers, Seller Representation, Vacation Homes, Waterfront
Education
DePauw University 1974 — 1978
B.S., Communications
College Year in Athens, Greece 1977 — 1977
Carmel-Clay Transportation Dept. March 2013 - Present
Century Personnel April 2012 - February 2013
Sears Home Services November 2011 - March 2012
Payroll Pathways July 2008 - August 2011
Alliance Financial Services September 2007 - January 2008
Resort Condominiums International 1997 - 2007
Indiana CPA Society 1995 - 1997
Volt Information Sciences August 1985 - September 1994
Skills
Cold Calling, Recruiting, Strategic Planning, Finance, Account Management, Call Center Management, Sales, Sales Management, Technical Recruiting, Talent Acquisition, Staffing Services, Human Resources, Internet Recruiting, Coaching, Call Center, Temporary Staffing, Training, Sourcing, Applicant Tracking..., New Business Development, Team Building, Salesforce.com, Management, Executive Search, Networking, Business Development, Temporary Placement, Direct Sales, Leadership, Interviews, Customer Retention, Hiring, Social Networking, CRM, Sales Operations, Negotiation, Sales Process, Payroll, Employee Benefits, College Recruiting, Lead Generation, Employee Relations, Call Centers, Operations Management, Performance Management, Time Management, Building Relationships, Contract Negotiation, Onboarding, Resume Writing
Education
Indiana State University
Bachelors, Journalism
AAA Hoosier Motor Club October 1999 - Present
Freelance Writer 1990 - Present
Resort Condominiums International 1997 - 1999
IUPUI 1994 - 1997
USA Gymnastics 1993 - 1994
University of Texas at Arlington 1992 - 1993
Gallaudet University 1989 - 1992
Skills
Writing, Public Speaking, Sign Language, Media Relations, Public Relations, Journalism, Press Releases, Blogging, Sports, Social Media, Corporate Communications, Newsletters, Editing, Social Networking, Facebook, Promotions, Publicity, Internal Communications, Word, Publications, Freelance Writing, Community Relations, Proofreading, Creative Writing, Community Outreach, Travel Writing, Sports Writing, Percussion, Message Development, Radio, Microsoft Word, Community Development, Social Media Marketing, Storytelling, Copy Editing, Copywriting
Education
University of Indianapolis 1986 — 1989
BS, Journalism, Sports Information, Public Relations, Speech
Perry Meridian High School 1982 — 1985
Music and Journalism
Humana April 2007 - Present
American General Finance August 1999 - July 2006
Mead Johnson Nutrition 1997 - 1998
Resort Condominiums International June 1988 - January 1995
Anthem July 1987 - June 1988
Skills
Technical Documentation, SDLC, Business Analysis, Visio, Vendor Management, Process Improvement, Requirements Gathering, Disaster Recovery, Systems Analysis, Software Project..., SharePoint, Project Management, Requirements Analysis, MS Project, Software Documentation, Program Management, COBOL, Agile Methodologies, Business Intelligence, PMP, Lotus Notes, Resource Management, Analysis, Project Portfolio..., PMO, IT Strategy, Business Requirements, Agile Project Management, Business Process..., IT Management, Integration, Data Warehousing, Business Process, Software Development, Solution Architecture, IT Service Management, Scrum, Enterprise Architecture, Project Delivery, Information Technology, Waterfall, Testing, IT Operations, Microsoft SQL Server, Databases, Consulting, Quality Assurance, Software Implementation, Cross-functional Team..., User Acceptance Testing
Education
Purdue University 1984 — 1987
BS, Computer Technology
Mecadaq Engineering April 2012 - January 2013
Israel Mejia Clothing December 2009 - November 2011
El Centro Fotografico January 2008 - November 2009
Cunard Line June 2007 - November 2007
Resort Condominiums International April 2004 - February 2007
Troy March 2003 - November 2003
Pueblo Bonito Resort Los Cabos January 2003 - January 2003
Finisterra Hotel December 2002 - December 2002
Cabo Rocket Watersports March 2002 - November 2002
Playa Grande Resort & Grand Spa Cabo San Lucas December 2001 - March 2002
Skills
Information Technology, Java, C++, Negotiation, Strategic Planning, Bilingual, Spanish, Customer Service, Microsoft Office, Excel, Word, PowerPoint, Outlook, Access Database, Customer Relations, CNC Machine, Entertainment, Sales Management, Telemarketing
Education
University of the District of Columbia 2013 — 2016
Information Technology, Information Technology
DC Office of the State Superintendent of Education 2012 — 2012
GED
Universidad Nacional Autonoma de Mexico 2000 — 2001
Engineering
Universidad Nacional Autónoma de México 1996 — 2000
High School, Physics Mathematics Area
Consulting/Contract Assignments August 2014 - Present
Community Health Network September 2011 - February 2014
Faith-Based Organization 1998 - 2011
Sallie Mae 1994 - 1998
Resort Condominiums International 1990 - 1994
Skills
Performance Management, Management Coaching, Leadership Recruiting, Leadership Onboarding, Certified Compensation..., Process Design and..., Building Effective..., Talent Management, Leadership Talent..., Organizational Design, Human Resources, Sourcing, Onboarding, Compensation & Benefit, Recruiting, Leadership, Management, Workforce Planning, Policy, Team Building, New Hire Orientations, HRIS, Strategic Planning, PeopleSoft, Compensation
Education
Indiana University - Kelley School of Business 1987 — 1989
M.B.A., Management Consulting
Ball State University - College of Business 1982 — 1986
B.S., Management Information Systems; General Management
Noblesville High School
Mac Designs April 2014 - Present
Visiting Angels January 2014 - April 2014
WestSide Baby January 2008 - January 2009
Body Glide Inc. May 2002 - September 2003
NUVO Magazine January 1999 - May 2001
Laser Fantasy International January 1998 - January 2000
The Children's Museum of Indianapolis January 1997 - January 2000
Lakeshore Entertainment July 1996 - August 1996
Park Ave. Pictures July 1996 - August 1996
Resort Condominiums International April 1985 - January 1995
Skills
Retail, Public Speaking, Film Production, Customer Service, Non-profits, Volunteer Management, Customer Relations, Laser Artist, Sales, Creative Writer, Performance Art, Actress, Production Assistant, Editor, Cinematography, Accounts Payable, Screenwriter, Innovation, Invoicing, Leadership, Mathematics, Theatre, Visual Artist, Social Services, Volunteering, Trade Shows, Film, Creative Writing, Nonprofits, Editing
Education
University of Washington 2002 — 2003
Screenwriting
Naropa University 2000 — 2000
Certificate, Healing Through Drumming, n/a
Indiana University Bloomington 1981 — 1985
Bachelor of Liberal Arts, Radio & T.V. Production
Drug Free Marion County 2009 - Present
Various Publications and Companies April 2005 - Present
Emmis Communications September 1997 - April 2005
Conner Prairie December 1993 - September 1997
Indiana Chamber of Commerce February 1991 - November 1993
Resort Condominiums International January 1986 - February 1991
Skills
Corporate Communications, Editing, Blogging, Journalism, Media Relations, Ap Style, Social Media, Copy Editing, Press Releases, Copywriting, Storytelling, Public Relations
Education
Butler University 1983 — 1987
BA, Journalism
Stepping Stones August 2011 - Present
Bluegreen Corporation September 2007 - August 2011
Resort Condominiums International July 1988 - June 2003
Skills
Seminar Speaker, Speaking Engagements, Lifestyle Coaching, Coaching, Public Speaking, Team Building, Leadership Development, Personal Development, Employee Training, Management, Leadership, Teaching, Strategic Planning, Training, Workshop Facilitation, Executive Coaching, Entrepreneurship, Performance Management, Customer Service, Process Improvement, Small Business, Organizational..., Conflict Resolution, Event Planning, Sales, Team Leadership, Customer Satisfaction, Marketing, Event Management, Motivational Speaking, Social Networking, Staff Development, Recruiting, Time Management, Employee Relations, Interviews, Fundraising, Career Development
Education
DePauw University 1984 — 1998
BA, Psychology, Business administration
Carmel High School
Jeff Meier Real Estate July 2014 - Present
Playground Destination Properties, Inc; an Intrawest Company October 2005 - June 2014
The Ritz-Carlton Club June 1999 - September 2005
Great Vacations, Inc. 1995 - 1999
Pahio Resorts 1992 - 1995
Resort Condominiums International 1984 - 1992
Platinum Exchange Group, Inc 1976 - 1984
Skills
Selling, Resorts, Luxury, Real Estate, Hotels, Real Estate Development, Property Management, Leadership, Lead Generation, Condos, Real Estate Transactions, New Business Development, Marketing Strategy, Negotiation, Sales, Marketing, Residential Homes, Advertising, Contract Negotiation, Marketing Management, Sales Management, Market Analysis, Hospitality, Business Planning, Market Planning, Social Media Marketing, Business Development, Online Advertising, Market Research, Direct Marketing, Online Marketing, Start-ups, Strategic Partnerships, Entrepreneurship, Email Marketing, Sales Process
Education
University of Colorado Denver 1989 — 1991
MBA, Marketing
University of Michigan 1971 — 1975
Bachelor of Science (BS), Pre-Med, Business
DFAS - Indianapolis August 2012 - Present
Computer Sciences Corporation March 2010 - August 2012
Student at IUPUI January 2010 - March 2010
Conseco August 2005 - December 2009
Wellpoint Insurance, Inc. February 1997 - August 2005
Resort Condominiums International August 1996 - January 1997
Banc One Mortgage Corporation June 1995 - September 1996
Skills
Certified Scrum Master..., Certified Project..., Software Project..., PMO, Agile Project Management, Java, Project Portfolio..., Business Analysis, Visio, Business Requirements, Vendor Management, SharePoint, IT Strategy, Integration, IT Management, Process Simulation, Software Development, Analysis
Education
Indiana University-Purdue University at Indianapolis 1970 — 2009
non-degree, Information Technology
Indiana Wesleyan University 1995 — 1998
Business, Management
RCI September 1985 - Present
Resort Condominiums International 1985 - Present
Skills
Process Improvement, Change Management, Vendor Management, CRM, SDLC, Call Centers
Education
Indiana University-Purdue University at Indianapolis
Self-employed April 2011 - Present
TransPerfect Translations April 2011 - Present
Corporate Translations, Inc. July 2008 - 2011
Self-employed January 2008 - July 2008
Sajan Incorporated 2006 - June 2008
Sajan Incorporated August 2007 - December 2007
Sajan Incorporated August 2006 - August 2007
Century Community and Technical College September 2001 - September 2002
Resort Condominiums International June 2000 - July 2001
ING Group. Insurance division. June 2000 - January 2001
Skills
Cognitive Debriefing, Linguistic Validation, Localization, Translation, Linguistics, Language Services, Technical Translation, Website Localization, Proofreading, Terminology, Machine Translation, Salesforce.com, Internationalization, CRM, Medical Translation, Legal Translation, Multilingual, Globalization, SDL Trados, CAT tools, Foreign Languages, Interpreting, Wordfast, Localization Testing, Trados, Manuals, Subtitling
Education
International Society for Pharmaeconomics and Outcomes Research 2011 — 2011
Certificate, Patient Reported Outcomes
Metropolitan State University 2004 — 2006
Bachelor of Science (B.S.), International Business
Century Community and Technical College 2001 — 2004
Associate in Arts, Liberal Arts and Sciences/Liberal Studies
Universidad Autónoma de Sinaloa 1993 — 1998
Diploma in English Language, English Language
RCI December 2008 - Present
Wyndham Vacation Ownership April 2005 - October 2008
Resort Condominiums International October 1989 - October 2002
Skills
Team Building, Account Management, Sales, Marketing, Strategic Planning, Leadership, Management, Marketing Strategy, Customer Service, Budgets, Networking, Problem Solving
Education
Purdue University 1982 — 1986
Bachelor’s Degree, Communication and Media Studies
Haworth High School
PKF Consulting 2004 - Present
Resort Condominiums International 1996 - 2002
Coopers & Lybrand 1992 - 1996
Laventhol & Horwath 1981 - 1990
AIRCOA 1976 - 1978
Skills
Hotels, Resorts, Hotel Management, Hospitality, Hospitality Industry, Hospitality Management, Revenue Analysis, Tourism, Due Diligence, Food, Pre-opening, Real Estate Development, Restaurants, Strategic Planning, Yield Management
Education
Cornell University 1979 — 1981
BS, Hotel Adminstration
Shortridge HS
American Resorts International Holiday Network July 2013 - Present
Sonnenschein Groupe July 2013 - Present
Creative Impact LLC January 2002 - Present
Creative Photo Solutions March 2009 - September 2012
Creative Dining, LLC January 2005 - April 2010
Resort Condominiums International April 2001 - December 2003
Resort Condominiums International April 1983 - January 2003
McGarvey's & Pizza Peddler's Restaurant April 1981 - April 1983
Rusty Scupper Resturants April 1979 - April 1981
Bennigan's Restaurant June 1977 - April 1979
Skills
Executive Management, Executive Development, Executive Coaching, Real Estate Development, Real Estate Transactions, Brokerage, New Business Development, Business Planning, Business Strategy, Business Intelligence, Restaurant Management, New Restaurant Openings, Operations Management, Management Consulting, Business Development, Leadership, Resorts, Restaurants, Direct Marketing, Event Management, Training, Budgets, Management, Marketing Strategy, Marketing, Real Estate, Strategic Planning, Leisure, Lead Generation, Hospitality, Mergers & Acquisitions, Start-ups, Negotiation, Contract Negotiation, Program Management, Change Management, Product Development, Business Process..., Team Building, B2B, Leadership Development, Mergers, Hotel Management, Sales Management, Property Management, Strategy, Consulting, Entrepreneurship, Online Marketing, Selling
Education
The Culinary Institute of America 1975 — 1977
AOS, AA, Culinary Art, Business
Orange County Commuinity College 1969 — 1971
AS, Business
LQ Performance Strategies December 2010 - 2013
Convenient Tape & Supplies April 2001 - July 2005
Resort Condominiums International October 1988 - July 1999
Skills
Team Building, Sales Management, Sales, Public Speaking, Leadership Development, Program Management, Customer Service, Coaching, Training, Management, Event Planning
Education
Butler University 1984 — 1988
Bachelor's degree, Psychology
Self Employed Author 1992 - Present
United Air Lines August 1999 - June 2009
World Publishing Company 1989 - 1992
Resort Condominiums International 1985 - 1988
Denver Business Magazine 1983 - 1984
Titsch Publishing, Inc. 1979 - 1982
Xerox Corporation 1972 - 1978
KOB Television 1966 - 1972
Skills
Incisive interviewer, Expert on senior..., Highly detail oriented, Accustomed to meeting..., Books, Creative Writing, Magazines, Public Speaking, Newsletters, Editing, Press Releases, Research, Publications, Copy Editing, Blogging, Publishing, History, Organizational..., Microsoft Publisher, Media Relations, Web Content, Journalism, Editorial, Proofreading, Copywriting, AP Style
Education
The University of New Mexico 1967 — 1971
BA, Communication Arts
Sandia High School, Albuquerque, NM and University of New Mexico, Albuquerque 1958 — 1960
B.A. in Education, class of 1971, Communication and Media Studies
J. Robinson Group, LLC Director of Creative ServicesHilton Grand VacationsJune 2013 - June 2015
J. Robinson Group, LLC February 2009 - July 2013
Wyndham Worldwide/WVO 2000 - 2009
Sunterra Resorts (now Diamond Resorts) 1999 - 2000
Bank One (now Chase) 1996 - 1998
Conner Prairie Museum 1991 - 1996
Resort Condominiums International 1984 - 1991
Skills
Corporate Branding, Brand Management, Brand Architecture, Brand Implementation, Market Research, Qualitative Research, Communications Audits, Marketing Communications, Brand Development, Loyalty Marketing, Marketing Strategy, Coaching, Strategy, Email Marketing, Market Planning, Management Consulting, Sales, Lead Generation, Leadership, Marketing, Online Marketing, Marketing Management, Budgets, Social Media, Advertising, Negotiation, Strategic Partnerships
Education
Emory University
Master of Arts (M.A.), Philosophy
Butler University 1990 — 1995
MBA, Marketing
University of San Francisco 2009 — 2009
Master's Certificate, Internet Marketing
East Tennessee State University
BA, Humanities
Emory University
MAT, History
Rollins College
Certificate in Nonprofit Management
Sun Shades of Indy Awning Company January 2011 - Present
Catholic Cemeteries Association, Indianapolis and Buchanan Group March 2014 - Present
Thorp Awnings September 2001 - December 2008
Resort Condominiums International March 1985 - May 1999
Skills
B2B, Sales Management, New Business Development, Lead Generation, Account Management, Sales Process, Customer Retention, Sales, Team Building, Advertising, Social Media Marketing, Marketing Strategy, Email Marketing, Cold Calling, Business Development, Sales Presentations, Marketing, Salesforce.com, Online Marketing, Selling, Direct Marketing, Direct Sales, Strategic Partnerships, Market Planning, Management
Education
Ball State University
Bishop Chatard High School
Resort Condominiums International January 1988 - Present
Skills
Revenue Analysis, Account Management, Customer Service, Sales, Sales Management, Tourism, Hospitality, Hotels, Timeshare, New Business Development, Team Building, Hotel Management, Management, Contract Negotiation, Customer Satisfaction, Operations Management, Leadership, Resorts, Training, Pricing, Forecasting, Marketing Strategy, Call Centers, Customer Retention, Budgets, B2B, CRM, Team Leadership, Cold Calling, Marketing, Sales Process, Coaching, Direct Sales, Negotiation, Inventory Management, Employee Training, Selling
Education
Louisiana State University and Agricultural and Mechanical College 1980 — 1985
Geology and Computer Science
Louisiana State University
Hyatt Regency Pier Sixty Six 2013 - 2015
Family Manager 2001 - 2013
Indianapolis Marriott North 1998 - 2001
Adams Mark Airport 1995 - 1998
Resort Condominiums International, 1993 - 1995
Education
Ball State University
Business
UDR January 2014 - Present
Hyatt Place March 2013 - December 2013
Camden Property Trust January 2011 - March 2013
Verizon September 2008 - January 2011
Alltel-Verizon September 2008 - January 2011
Wells Fargo March 2007 - April 2008
Resort Condominiums International June 2005 - January 2007
Skills
Banking, Cross Selling, Retail Banking, Customer Service, Cash Management, Microsoft Excel, Outlook, Access, Call Center, Sales Management, Call Centers, Data Entry, Invoicing, Microsoft Word, Team Building, Management, Project Planning, System Administration, Event Planning, Microsoft Office, Budgets, Employee Relations, Marketing, Customer Satisfaction, Real Estate, Hospitality, Sales, Administration, Time Management
Education
Strayer University 2010 — 2012
Business/Hospitality
Strayer University
Bachelors of Business Management; Masters, Hospitality
Freelance Writing by Tracy Line February 1999 - Present
Noblesville Travel March 2011 - July 2013
Family Vacations February 2010 - March 2011
Christel House International February 2009 - March 2010
Resort Condominuims International October 1988 - November 1996
Resort Condominiums International 1992 - 1994
Skills
Leisure Travel, Vacation, Social Media Marketing, Social Media, Coaching, Event Management, Non-fiction Writer, Creative Writer, Columns, Blogger, Event Planning, Blogging, Magazines, Newspapers, Travel Writing, Creative Writing, Adventure Travel, Leadership, Writing, Newsletters, Customer Service, Online Marketing, Social Networking
Education
Hanover College 1984 — 1988
Bachelor of Arts, Psychology o
Hanover College 1984 — 1988
Bachelor of Arts (BA), Psychology
His Place Productions LLC June 2013 - Present
Pendleton Christian Church November 2007 - July 2011
Charles Schwab September 1995 - October 2007
Resort Condominiums International September 1983 - September 1995
Skills
Management, Strategy, Leadership, Business Intelligence, Event Planning, Budgets, Strategic Planning, Team Building, Customer Service, Microsoft Office, Public Speaking
Education
Indiana Wesleyan University
cAvenue.com June 2015 - Present
Otsuka America Pharmaceutical, Inc. February 2012 - April 2015
ITT Educational Services, Inc. August 2008 - February 2012
Capique.com September 2003 - February 2012
United Way of Central Indiana 2005 - January 2012
ITT Technical Institute 2005 - July 2008
Premier Consulting Services Inc.® (PCSi®) January 2006 - June 2007
Trans Continental May 2004 - September 2005
Resort Condominiums International 1998 - 2001
Skills
Project Management, Process Improvement, Human Resources, Marketing, Strategic Planning, Social Media, Public Speaking, Team Leadership, Training, Leadership, Team Building, Organizational..., Management, E-Learning, Research, Change Management, Coaching, CRM, Teaching, Program Management, Business Development, Analysis, Entrepreneurship, Vendor Management, Recruiting, Product Development, Time Management, Budgets, Business Analysis, Project Planning, Fundraising, Leadership Development, Marketing Strategy, Sales, Data Analysis, Sales Operations, Product Management, Strategy, Staff Development, Nonprofits, Outsourcing, Social Networking, Account Management, Interviews, Customer Service, Employee Training, Quality Assurance, Microsoft Excel, Start-ups, Event Management
Education
Purdue University
Bachelor of Science (B.S.), Neurobiology and Neurosciences
Indiana University Bloomington
Bachelors of Arts, Philosophy
Purdue University
Bachelor of Science (B.S.), Industrial and Organizational Psychology
Beyond.com 2011 - 2011
Trustar Solutions- First Advantage November 2004 - December 2009
Monster April 1999 - August 2003
Resort Condominiums International June 1991 - April 1999
Skills
Internet Recruiting, Talent Acquisition, Sales, New Business Development, Marketing, Account Management, CRM, Cold Calling, Interviews, Lead Generation, Recruiting, SaaS, Sales Process, Salesforce.com, Sourcing, Management, Training, Sales Management, Leadership, Social Media Marketing, Direct Sales, Team Building, Customer Service, Business Development
Education
Indiana University Bloomington
Bachelor of Arts (BA), History, Political Science, Secondary Education
Park Tudor
Aspire Indiana September 2007 - Present
openWork Communications July 2005 - September 2007
Resort Condominiums International October 2000 - July 2005
Major Motion Dancewear 1995 - 1998
USA Group 1992 - 1995
Skills
Brochures, Graphic Design, Web Design, Videography, InDesign, Social Media, Illustrator, Marketing, Dreamweaver, Facebook, Nonprofits, Graphics, Photoshop, Newsletters, Publishing, Corporate Identity, Magazines, Email Marketing, Brand Development, Social Networking, Adobe Creative Suite, Creative Direction, Social Media Marketing
Education
Ball State University 1980 — 1983
BFA, Visual Communications
Comcast Cable March 2013 - Present
Angie's List June 2012 - December 2012
FORTIS COLLEGE August 2011 - June 2012
LINCOLN COLLEGE OF TECHNOLOGY January 2011 - August 2011
Schiller International University July 2010 - December 2010
Defender Direct November 2009 - July 2010
Global Plastics September 2008 - February 2010
BLUEGREEN VACATION CLUB January 2006 - September 2008
RESORT CONDOMINIUMS INTERNATIONAL January 2002 - November 2005
Skills
Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Social Services, Research, Non-profits, Case Managment, Event Planning, Community Outreach, Public Speaking, Sales, Sales Management, Salesforce.com, CampusVue, College Recruiting, Advertising, Online Advertising, Consulting, Human Resources, Leadership, Management
Education
Indiana Wesleyan University 2011 — 2014
Master of Business Administration (MBA), Management
Nazarene Bible College 1993 — 1999
Bachelor, Science Biblical Studies, 3.80
Nazarene Bible College 1993 — 1999
Associate of Arts, Education, 3.80
Inidiana University Purdue University at Indianapolis 1990 — 1991
Speech Communication and Rhetoric
Frankfort Senior High School 1987 — 1990
Diploma, General
Eli Lilly and Company May 2004 - Present
Resort Condominiums International October 2002 - May 2004
Procter & Gamble June 2000 - September 2002
Skills
Pharmaceutical Industry, Market Research, Competitive Intelligence, Segmentation, Customer Insight
Education
Purdue University 1996 — 2000
Bachelor of Science (B.S.), Business Mathematics, 3.8/4.0
MSD Lawrence Township January 2015 - Present
MSD Lawrence Township August 2003 - Present
Indianapolis Public Schools August 1998 - July 2003
Westfield High School August 1997 - August 1998
Resort Condominiums International 1992 - 1997
Shelbyville High School 1991 - 1992
Skills
Differentiated..., Lesson Planning, Classroom, Classroom Management, Data Driven Instruction, Educational Technology, Secondary Education, Tutoring, Public Speaking, Curriculum Design, Curriculum Development, Educational Leadership, Instructional Design, K-12, Distance Learning
Education
Indiana University Bloomington 1985 — 1990
BA, Spanish, Education, Psychology
Indiana University Bloomington
BA, Spanish Language & Literature and Education
Verizon October 1998 - Present
Resort Condominiums International January 1996 - September 1998
Skills
Technical Support, Servers, Team Leadership, Cross-functional Team..., Networking, Project Management, Process Improvement, Troubleshooting, Management, Computer Hardware, Product Marketing, Wireless, Customer Retention, Customer Satisfaction, Customer Experience, Leadership, Training, Call Centers, Sales, Information Technology
Education
University of Phoenix 2006 — 2008
Bachelor's Degree, Information Technology, 4.0
University of Missouri-Saint Louis 1980 — 1986
Bachelor's Degree, Political Science and Philosophy, 3.0
Premiere Property Management January 2010 - Present
LegalHealth January 2011 - July 2011
ITT Educational Services, Inc September 2008 - December 2009
Surface Solutions, Inc. January 2001 - December 2006
Prairie Trace Elementary 2004 - 2006
Consulting Resources, Inc. 1993 - 2001
Resort Condominiums International February 1988 - January 1993
Skills
Performance Management, Employee Relations, Compensation & Benefit, HRIS, Human Resources, Incentive Programs, Project Management, Management Consulting, Team-oriented, Strategic Partnerships, Deferred Compensation, Management
Education
Purdue University 1977 — 1982
Bachelor of Science (B.Sc.), Science
Thomas S. Wootton High School
College Prep
Hoosier Park & Casino July 2008 - Present
REMINGTON LODGING & HOSPITALITY- RADISSON HOTEL April 2003 - January 2007
Teacher September 2001 - January 2003
COMARK ENTERPRISES, INC May 1999 - February 2001
COMARK ENTERPRISES, INC May 1999 - February 2001
RESORT CONDOMINIUMS INTERNATIONAL June 1991 - October 1998
RESORT CONDOMINIUMS INTERNATIONAL June 1991 - October 1998
DAN YOUNG ORGANIZATION June 1987 - January 1991
Indianapolis Public Schools August 1978 - June 1982
Skills
Teaching, supervising,..., Hospitality Industry, Casino, Resort, hotel, Banquets, Pre-opening, Restaurants, Micros, Fine Dining, Gaming Industry, F&B Operations, Front Office, Travel, Travel Planning, Travel Arrangements, Sports, Hotel Management, Resorts, Hospitality, Management, MICROS, Hotels, Marketing, Sales, Food & Beverage, Public Relations
Education
Ball State University 1974 — 1978
B.S., Pysical Education/ Health
Ball State University
Bachelor of Science
Timeshares247.com June 2011 - Present
Timeshares.com October 1999 - October 2004
IndyNet November 1995 - October 1999
Resort Condominiums International 1987 - 1994
Skills
Social Media, Social Media Marketing, Marketing Strategy, Event Planning, Marketing Communications, Online Advertising, Event Management, Email Marketing, Online Marketing, Direct Marketing, Public Relations, Social Networking, Trade Shows, Entrepreneurship, Selling, Sales Management, Advertising, Tourism, Marketing, Team Building, Start-ups, Negotiation, Sales, New Business Development, E-commerce, SEO, Lead Generation, Marketing Management, Hospitality, Market Planning, PPC, Vacation
Education
Hanover College 1979 — 1983
B.A., Spanish Language and Literature
North Central High School 1977 — 1979
Expert Global Solutions November 2014 - Present
Adventist Health System February 2014 - November 2014
Health Management Associates January 2010 - 2013
PeopleSupport 2008 - 2008
ServiceMaster 2006 - 2008
Kelly Services UK Ltd. 2005 - 2006
Kelly Services 2001 - 2006
Initial Staffing/Talent Tree 1998 - 2001
Staff Management 1995 - 1998
Resort Condominiums International 1985 - 1995
Skills
Talent Acquisition, Workforce Planning, Customer Relations, Sourcing, Vendor Management, Organizational..., Talent Management, Succession Planning, Performance Management, Temporary Placement, Technical Recruiting, Team Building, Strategy, Strategic Planning, Recruiting, Process Improvement, Onboarding, Human Resources, Hiring, Executive Search, Employee Training, Customer Service, College Recruiting, Management, Leadership, Applicant Tracking..., Executive Management, Sales, Coaching
Education
Brigham Young University
BA, International Relations/Economics
The University of Memphis
MBA
Liberty Mutual March 2010 - Present
Vaughn Wamsley Attorney at Law May 1997 - April 2010
Ice Miller May 2003 - May 2007
Resort Condominiums International 1989 - 1993
Resort Condominiums International 1985 - 1989
Skills
Legal Writing
Education
American Institute for Paralegal Studies, Inc. 1992 — 1992
Certificate, Paralegal Studies
Butler University 1981 — 1985
Greensburg High School 1977 — 1981
Eli Lilly and Company January 2001 - Present
Simon Property Group April 2000 - January 2001
Resort Condominiums International January 1992 - February 2000
Golden Rule Insurance April 1990 - January 1992
Boise Cascade Office Products September 1986 - April 1990
Horace Mann June 1984 - September 1986
Illinois Dept. on Aging May 1982 - June 1984
Skills
Performance Consulting, Instructional Design, E-learning, Adult Education, Program Management, Project Portfolio..., E-Learning, Leadership, Performance Management, Blended Learning, Team Building, ADDIE, Organizational..., Learning Management, Training, Training Delivery, Learning Management..., Workshop Facilitation, Change Management, Captivate, Employee Engagement, Succession Planning, Employee Training, SnagIt, Organizational..., Instructor-led Training, Coaching, Needs Analysis, Performance Improvement
Education
National-Louis University 1987 — 1988
MS in Adult and Continuing Education
Lincoln Land Community College 1981 — 1982
Assoc Applied Science, Management Information Systems
Illinois State University 1972 — 1975
BS in Education, Elementary Education
CharlestonOrwig Inc. 2008 - Present
AG Communications 2005 - 2008
Charleston Orwig 2002 - October 2005
Gibbs and Soell Business Communications 2000 - 2002
Bader Rutter & Associates 1996 - 2000
Direct Marketing Concepts 1993 - 1996
Arandell Corporation 1990 - 1993
Brylane, A Division of The Limited Corporation 1987 - 1990
Resort Condominiums International 1985 - 1987
Resort Condominiums International 1984 - 1985
Skills
Advertising, Integrated Marketing, Interactive Marketing, Direct Mail, Marketing Strategy, Digital Marketing, Public Relations, Strategic Communications, Branding & Identity, Leadership, B2B, Marketing Communications, Email Marketing, Strategic Planning, Account Management, Direct Marketing, Marketing, Corporate Communications, Brand Development, Copywriting, Media Planning
Education
Ball State University 1981 — 1984
Bachelor's degree, Communications, Theatre, English, Education
Ball State University 1981 — 1984
Bachelor's degree, Communications and Theater
IBM Global Business Services May 2010 - Present
D5 June 2009 - April 2010
Accenture January 2000 - March 2009
Resort Condominiums International 1994 - 2000
Reader's Digest Association 1992 - 1994
Ohio University September 1991 - May 1992
Ohio University September 1988 - May 1991
Bud Industries, Inc. July 1980 - June 1984
Ceramic and Metals Grinding, Inc. March 1979 - July 1980
Skills
Analytics, Demand Signal Repository, CPG Industry, Business Analytics, Segmentation, Predictive Analytics, Business Intelligence, Consulting, ETL, Data Warehousing, Big Data, Data Quality, Data Analysis, Business Analysis, Customer Insight, SAS, Database Marketing, Data Mining, Direct Marketing, CRM, Strategy, Market Analysis, Analysis, Market Research, Databases, Project Management, Marketing Strategy, Predictive Modeling, Business Transformation, Management Consulting, Management, Customer Analysis, Business Process, Data Modeling, Business Process..., Data Integration
Education
Ohio University 1988 — 1992
M.S.
Graceland University 1984 — 1988
BA
Lakeland Community College 1979 — 1983
No Degree
Covance December 2012 - Present
Covance January 2012 - November 2012
Harrison College October 2010 - March 2012
Eli Lilly and Company August 2001 - November 2010
Management Centre Europe January 2000 - August 2001
ABG Inc January 1997 - February 2000
White River Training & Consulting November 1995 - January 1997
Resort Condominiums International February 1982 - October 1995
Resort Condominiums International February 1982 - October 1995
RCI 1982 - 1995
Skills
Instructional Design, Performance Consulting, Training, Leadership, Cross-functional Team..., Workshop Facilitation, Management, Team Building, Data Analysis, Performance Improvement, Needs Analysis, Program Management, Proposal Writing, Learning Management, Instructor-led Training, Analysis, Coaching, Change Management, ADDIE, Project Management, Curriculum Design, Process Improvement, Training Delivery, Organizational..., Leadership Development, Employee Training, E-Learning, Business Analysis, Nonprofits
Education
Indiana University
Masters, Instructional Systems Technology
Butler University
Bachelor Music Education
Capgemini January 2015 - Present
IMAX January 2014 - January 2015
Enbridge Gas Distribution April 2009 - January 2014
Tata Consultancy Services August 2003 - January 2014
Trent Ltd., India November 2008 - February 2009
Welsh Water November 2006 - October 2008
Cadbury Schweppes August 2005 - May 2006
Resort Condominiums International October 2003 - July 2005
Skills
SAP BW, ABAP, IS-Utilities, Business Objects, Business Intelligence, Integration, SAP Netweaver, SAP R/3, SAP, Project Delivery, Data Migration, SAP BI, SAP ERP, Data Warehousing, Requirements Analysis, ERP, Requirements Gathering, SAP IS-U, Data Modeling, Oracle, Software Project..., Leadership, ETL, Solution Architecture, Business Process, IT Strategy, SAP Implementation
Education
National Institute of Technology Rourkela 1999 — 2003
B. Tech., Electrical Engineering
BJB College 1996 — 1999
Physics, Chemistry, Mathematics, Electronics
Vivekananda Shikshya Kendra 1993 — 1996
Saraswati Shishu Mandir 1985 — 1993
First Advantage Manager of Business SolutionsFirst Advantage Recruiting Solutions2004 - Present
Monster 1999 - 2003
Monster Worldwide 1999 - 2003
Resort condominiums international 1991 - 1999
Education
Indiana University Bloomington 1985 — 1989
Park Tudor 1981 — 1985
Jon Bruce Entertainment October 1988 - Present
Angie's List August 2013 - November 2013
IBM December 2009 - August 2013
IBM August 2012 - July 2013
New Indianapolis Airport September 2007 - October 2008
System Solutions 1988 - 2007
HAS November 2005 - December 2006
IBM June 2003 - February 2005
Resort Condominiums International February 2002 - June 2003
Conseco February 1998 - December 2001
Skills
Project Management, PMP, Integration, MS Project, SDLC, Weddings, Business Analysis, Corporate Events, Document Management, Event Planning, Management, Linux, IT Service Management, Change Management, Process Improvement
Education
Indiana University Bloomington 2001 — 2009
Bachelor of General Studies, General Studies w/ empahsis in Informatics and Geoscience
Ball State University 1988 — 1992
attended, Journalism
Twin Lakes 1984 — 1988
College Prep, College/University Preparatory and Advanced High School/Secondary Diploma Program
Medxcel 2013 - Present
Federal Home Loan Bank of Indianapolis 2011 - 2013
Sallie Mae 2006 - 2011
Liberty Mutual 2001 - 2005
Resort Condominiums International 1996 - 2001
Skills
Project Portfolio..., Budget Management, Organizational..., Budgets, Business Process..., PMP, SDLC, Strategic Planning, PMO, Executive Management, Governance, Performance Management, Project Management, Program Management, ITIL, Software Quality..., Business Process, CRM, Strategy, IT Management, Management, Risk Management, Enterprise Software, Software Development, Leadership, Quality Assurance, ERP
Education
The George Washington University 2004 — 2005
Master's Certificate, Project Management
Indiana University - Kelley School of Business 1989 — 1992
BS - Business, Computer Information Systems
Perry Meridian High School
JRK Property Holdings 2010 - Present
SunCal Companies 2007 - 2010
Simpson Housing LLLP 2000 - 2006
Resort Condominiums International 1996 - 2000
Education
California State University-Northridge
BA, Industrial Psychology
Tripwire May 2014 - Present
Bluelock December 2013 - May 2014
Roche Diagnostics April 2010 - November 2013
Double-Take Software April 2005 - March 2010
Double-Take Software September 2002 - March 2005
Volt Technical Resources August 2001 - September 2002
Stalcop, LP July 2000 - April 2001
Integrated Systems Group August 1998 - June 2000
AVANTEC November 1996 - August 1998
Resort Condominiums International January 1994 - October 1996
Skills
Disaster Recovery, Windows Server, Servers, Technical Support, Microsoft Exchange, Troubleshooting, VMware, Hardware, Virtualization, Active Directory, Windows, Cloud Computing, Citrix, ITIL, IT Operations, Project Management, IT Service Management, TCP/IP, Network Administration, Storage, Enterprise Software, Integration, Management, Incident Management, ITIL v3 Foundations..., Firewalls, Software Documentation, Networking, Microsoft SQL Server, IT Management, Team Leadership, SAN, System Deployment, Information Technology, Testing, SharePoint, Data Center, IT Strategy, Consulting, Tripwire Enterprise, Information Security
Education
Ball State University - College of Business 1989 — 1993
Bachelor of Science, Management Information Systems
Navient May 2007 - Present
Sallie Mae October 2001 - May 2007
Lucent Technologies and Avaya, Inc. November 1998 - October 2001
Resort Condominiums International December 1993 - October 1998
Skills
SaaS, Vendor Management, Management, Call Centers, Workforce Management, BPO, Process Improvement, Customer Experience, Call Center, Financial Services, Salesforce.com, CRM, Outsourcing, Customer Retention, Analytics, Business Process...
Education
Indiana University Bloomington 1987 — 1991
BA, Journalism and Political Science
The Church of Jesus Christ of Latter-day Saints - Employment Resources August 2013 - Present
The Church of Jesus Christ of Latter-day Saints September 2007 - August 2013
The Church of Jesus Christ of Latter-day Saints November 2004 - September 2007
The Church of Jesus Christ of Latter-day Saints September 2001 - November 2004
Mt. Hood Community College March 2001 - September 2001
Electric Lightwave January 2000 - January 2001
Bandag January 1998 - November 1999
Human Affair International May 1993 - January 1999
Resort Condominiums International June 1990 - December 1991
Boise State University 1988 - 1990
Skills
Leadership, Team Building, Process Improvement, Instructional Design, Business Process..., Program Management, Business Process, Training, Leadership Development, Process Management, Team Leadership, Change Management, Organizational Behavior, Cross-functional Team..., Public Speaking, Customer Service, PMP, Coaching, Strategic Planning, Software Documentation, DMAIC, Job Search Coaching
Education
Boise State University 1988 — 1990
MS, Instructional Technology
Idaho State University 1981 — 1986
BBA, Management
Pocatello High School
Endeavor InvestmentResources April 2002 - Present
RCI May 1983 - January 2000
Resort Condominiums International / RCI / Cendant 1983 - 2000
Resort Condominiums International 1983 - 2000
Resort Condominiums International (RCI) 1983 - 2000
Education
Indiana University - Kelley School of Business 1994 — 2001
PowerHouse Consulting April 2015 - Present
Unify January 1999 - April 2015
Siemens Enterprise Communications January 1999 - March 2015
Siemens Communications January 1999 - March 2015
Trase Miller Group August 1995 - January 1999
Resort Tour & Cruise May 1994 - June 1995
Consortium for International Earth Science Information Network April 1992 - May 1994
Lenox Collections July 1990 - April 1992
Contract Employment While Engaged in Search March 1990 - July 1990
Resort Condominiums International June 1982 - February 1990
Skills
contact center, Call Center, Telemarketing, IVR, Incentives, Customer Service, Customer Satisfaction, Customer Retention, quality monitoring, Workforce Management, Workforce Planning, Analytics, Contact Centers, Quality Control, Telecommunications, Management, VoIP, ACD, Recruiting, CTI, Training, Sales, Leadership, Team Building, Strategy, Call Centers, Solution Selling, CRM, Managed Services, Unified Communications, Wireless, SIP, Direct Sales, Professional Services, Account Management, Outsourcing, Vendor Management, SaaS, Salesforce.com, Networking, Pre-sales, Telephony, Business Intelligence, BPO, Call Center Development, Service Delivery, IP, Customer Experience, Cross-functional Team..., Inbound Marketing
Education
Indiana University-Purdue University at Indianapolis
Indiana Wesleyan University
Group RCI August 2008 - Present
Group RCI, a Division of Wyndham Worldwide 1991 - Present
Group RCI, Wyndham Worldwide 1991 - Present
Wyndham Worldwide / RCI October 2003 - January 2007
Resort Condominiums International 1991 - 2007
rci 1990 - 2006
Skills
CRM, Building Long Lasting..., Thinking Outside The Box, creating new revenue..., Sales Leadership..., Networking, Contract Negotiation, Business Strategy, Selling, Lead Generation, Sales Management, New Business Development, Sales, Business Development, Account Management, Marketing Strategy, Negotiation, Marketing, Leadership, Strategic Partnerships, Management, Customer Service, Hospitality, Hotels, Budgets, Business Planning, Customer Satisfaction, Vacation, B2B, International Sales, Leisure, Direct Marketing, Email Marketing, Call Centers, E-commerce, Training, Start-ups, Strategy, Team Building, Online Marketing, Product Development, Marketing Management, Sales Process, Market Planning, Direct Sales, Online Advertising, Program Management, Executive Management, Project Management, Tourism
Education
Ball State University 1986 — 1990
Bachelor of Science, Ball State
Ball State University - College of Business 1986 — 1990
Bachelor of Science (B.S.), Sales and Marketing
pike
pike
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Wells Fargo Wholesale Banking July 2008 - Present
Wells Fargo Wholesale Banking May 2006 - July 2008
Wells Fargo Consumer Credit Group April 2002 - May 2006
Wells Fargo Business Banking Group March 2000 - April 2002
Resort Condominiums International 1990 - 2000
Education
Indiana University-Purdue University at Indianapolis
B.A., Organizational Communication
Skeleton Crew Marketing January 2006 - Present
Resort Condominiums International April 2003 - December 2005
Skills
Advertising, Public Relations, Marketing Strategy, Sales Management, Social Media, Marketing, Marketing Communications, Strategy, Photography, Sales, Email Marketing, Account Management, B2B, Facebook, Integrated Marketing, Copywriting, Brand Development, Team Building, Social Media Marketing, Selling, Social Networking, Adobe Creative Suite, Illustrator, Web Design, Online Advertising, Graphic Design, Creative Direction, Online Marketing, Magazines
Education
Texas Christian University 1975 — 1979
Silpada Designs 2003 - Present
Resort Condominiums International April 1986 - April 1996
Skills
Fashion, Merchandising, Marketing, Sales, Sterling Silver, Direct Sales, Customer Service, Social Networking, Small Business, Event Planning, Sales Management, Accessorizing, Personal Consultation, Jewelry
Education
Purdue University 1980 — 1984
BS, Science
Bishop Chatard High School 1976 — 1980
Indiana Blood Center 1998 - November 2014
Resort Condominiums International June 1987 - August 1996
Skills
Healthcare, Strategic Planning, Healthcare Management, Medical Devices, Process Improvement, Management, Leadership, Team Building, Hospitals, New Business Development, Healthcare Information..., Customer Service, Operations Management, Quality Assurance, Cross-functional Team..., Sales, Business Development, Marketing, Change Management, Project Management, Account Management, Budgets, Marketing Strategy, Program Management, Contract Negotiation, Strategy, Training, Sales Management, Sales Operations, CRM, Product Development, Event Planning, Team Leadership, Business Strategy, B2B, Leadership Development, Coaching
Education
Indiana University-Purdue University at Indianapolis
Bachelor's, Business Administration
Indiana Wesleyan University
Master's, Management
MILAND SOLUTIONS, INC 2004 - Present
Ginn Clubs and Resorts 2004 - 2008
The Beach Company 2001 - 2004
ACCOR Grand Vacation Club 2000 - 2001
RESORT CONDOMINIUMS INTERNATIONAL 1996 - 1999
Marriott Vacation Club International 1989 - 1996
Skills
Real Estate, Property Management, Asset Managment, Real Estate Development, Due Diligence, Strategic Planning, Business Development, Residential Homes, Negotiation, Budgets, Marketing Strategy, Construction, Team Building, Marketing, Investment Properties, Management Consulting, Valuation, Real Estate Transactions, Sales, Selling, Project Management, Entitlements, Contract Negotiation, Online Marketing, Leadership, Mixed-use, Asset Management, Business Strategy, Investors, Construction Management
Education
Florida State University 1963 — 1967
BS, Engineering Sciences
USC
MBA
University of Maryland College Park
Masters of Information Technology
Verizon October 1998 - Present
Resort Condominiums International September 1995 - October 1998
Education
University of Phoenix 2006 — 2008
BS, Information Technology
University of Missouri - St. Louis 2000 — 2004
BA, Political Science
Group RCI September 1998 - Present
Resort Condominiums International June 1995 - August 1998
Skills
Sales Management, Account Management, Sales, Customer Service, Event Management, Social Media Marketing, Team Building, Marketing Strategy, Strategic Planning, Coaching, Cold Calling, Management, New Business Development, Social Media, Advertising, Team Leadership, Change Management, Call Centers, Leadership
Education
Morehouse College 1982 — 1986
B.S., Banking/Finance Minor - Management
U.S. Department of State Deliver customer service training to locally employed staff at US embassies and consulates through out the world.ELL Teacher K-5Alexandria City Public SchoolsJanuary 2010 - May 2012
US Embassy Caracas September 2008 - June 2009
Resort Condominiums International 1999 - 2004
RCI 1999 - 2004
Omni Hotels August 1998 - August 1999
Skills
Talent Management, Organizational..., Leadership Development, Employee Relations, Employee Engagement, Career Development, Human Resources, Workforce Planning, Personnel Management, Coaching, Recruiting, Talent Acquisition, ESL
Education
Marymount University 2004 — 2006
M Ed., ESL
DePauw University 1984 — 1988
BA, Spanish, International Business
Eskenazi Medical Group June 2003 - Present
Indiana University School of Medicine 2002 - Present
The Salvation Army Harbor Light Center December 2000 - June 2003
Resort Condominiums International June 1995 - December 2000
Skills
Windows Server 2003, Windows Server 2008, Windows 7, Windows XP Professional, Microsoft office 2007, Microsoft Office 2010, Visio, Troubleshooting, VMware, Dell PowerEdge Servers, Dell OpenManage, Microsoft Office, Microsoft Exchange, Information Technology, SharePoint, Windows XP, Windows Server, Disaster Recovery, Microsoft Office 2007, Active Directory, Office 2010, XP, Servers, Management, Networking, Virtualization, VMware ESX
Education
Indiana University-Purdue University at Indianapolis 2010 — 2010
Certificate, Project Management
Indiana University-Purdue University at Indianapolis 2000 — 2007
B.S., Computer Information Technology
Ivy Tech Community College 1998 — 2000
A.A.S., Computer Information Systems
Indiana University-Purdue University at Indianapolis
Certificate, Network Security
New Palestine High School
Diploma
ICE Enterprise December 2010 - Present
Concord Servicing Corporation October 2000 - December 2010
Resort Condominiums International August 1993 - September 2000
Education
Universidad Intercontinental 1987 — 1991
Bachelors, Hotel Administration
Board of Directors, Brownsburg Education Foundation January 2005 - Present
Carpenter Realtors 2002 - Present
Resort Condominiums International 1987 - 1994
Skills
Real Estate, Home, Short Sales, Sellers, First Time Home Buyers, CRS, First Time Buyers, Relocation, Home Marketing, Customer Service, Buyer Representation, New Home Sales, FHA, Investment Properties, HUD, Move Up Buyers, Referrals, New Homes, Real Property, Buyers, REO, Single Family Homes, Listings, Investors, Foreclosures, Residential Homes, Townhomes, Seniors, Condos, Home Staging, Luxury, Seller Representation, ABR, Listing Homes, Rentals, Relocation Buyers, Resellers, Property, National Association of..., Selling, Real Estate License, Marketing, Council of Residential..., Sales
Education
Eastern Illinois University 1980 — 1984
BA, Communications/Public Relations
Glenbrook High School 1976 — 1980
J. D. Byrider August 2012 - Present
Contractor with Brooksource at Department of Child Services March 2012 - August 2012
Adidas Sports License Division June 2011 - September 2011
CNO Financial Group January 2011 - May 2011
Firestone Diversified Products November 2009 - November 2010
Firestone Diversified Products January 1999 - November 2009
IRWIN MORTGAGE CORPORATION January 1998 - January 1999
RESORT CONDOMINIUMS INTERNATIONAL January 1996 - January 1998
ROADWAY GLOBAL AIR January 1994 - January 1996
BALL CORPORATION January 1992 - January 1994
Skills
Requirements Analysis, Testing, Business Analysis, Documentation, Business Requirements, SDLC, Process Improvement, SAP, SQL, Application Development, Problem Solving, Word, Customer Relations, Excel, Microsoft Office, Software Development, Visio, Troubleshooting, Change Management, Windows, Vendor Management, DB2, Software Project..., Integration, Databases, Manufacturing, Quality Assurance, PowerPoint, Project Implementation, Microsoft Word, Software Documentation, Customer Service, Microsoft Excel, SharePoint, Training, SAP R/3, Analysis, COBOL, Business Process, Leadership, Systems Analysis
Education
Purdue University 1986 — 1991
Bachelor of Science, Computer Technology
Purdue University, School of Technology
Bachelor of Science, Information Technology
MarketPay Associates June 2005 - Present
WellPoint December 2001 - June 2005
Resort Condominium's International March 1994 - September 1995
Talbots September 1990 - August 1993
Dun & Bradstreet Software July 1989 - June 1990
Skills
Human Resources, Employee Benefits, Deferred Compensation, Compensation & Benefit, Compensation Structures, Market Pricing, Job Analysis, HRIS, Salary, Compensation, Job Descriptions, Management, Performance Management, Benefits Administration, Personnel Management, PeopleSoft, Workforce Planning, Onboarding, Talent Management
Education
University of New Hampshire-Manchester 1986 — 1988
BS, Business Management
University of New Hampshire-Manchester 1985 — 1987
BS, Business Administration and Management, General
Citizens Energy Group (via TGHR) March 2014 - Present
IU Health 2012 - 2014
Curascript Specialty Pharmacy November 2009 - July 2013
Eli Lilly July 2005 - June 2009
MPlan Insurance April 2001 - January 2005
Resort Condominiums International December 1982 - October 1998
Skills
Pharmacy, Leadership, FDA, Regulatory Affairs, Training, Call Centers, Regulatory Submissions, Regulatory Requirements, Business Analysis, Team Building, Change Management, Process Improvement, Process Engineering, Close Attention to..., Internal Audit, Pharmacovigilance, Time Management, Automated phone dialing..., Pharmacists, Management, Pharmaceutical Industry, Pharmacy Automation
Education
Indiana University-Purdue University at Indianapolis 2008 — 2008
Certification, Pharmacy Technician
IUPUI 2004 — 2004
Certification, Clinical Research
Hendricks Regional Hospital 2003 — 2003
Certification, Medical Terminology
Purdue University 1974 — 1978
BS, Early Childhood Education
Rockwell Automation April 2011 - Present
Rockwell Automation October 2006 - August 2011
Rockwell Automation 1999 - 2009
2003-2006Saltillo, CoahuilaRockwell Automation September 2002 - October 2006
Rockwell Automation January 1999 - October 2006
Nuevo LeonRockwell Automation January 2000 - January 2003
Rockwell Automation Mexico January 1999 - December 2000
Rockwell Automation January 1999 - January 2000
Resort Condominiums International January 1995 - January 1998
Skills
Automation, Process Automation, PLC, Motion Control, Industrial Control, Variable Frequency..., HMIs, SCADA, Process Control, ControlNet, DeviceNet, Allen-Bradley, Engineering, Instrumentation, management, Leadership Development, Life Coaching
Education
Instituto Politecnico Nacional (IPN) Mexico 1990 — 1994
Ingeniero, Communications and electronic engineering
Instituto Politécnico Nacional 1990 — 1994
Ingeniero, Comunicaciones y Electrónica
Broad Ripple Farmers Market May 2011 - Present
The Electronic Studio April 1990 - Present
IMCPL 2001 - 2006
Arts Indiana Magazine October 1999 - March 2000
Resort Condominiums International September 1983 - January 1990
Curtis Publishing Company September 1975 - April 1982
Skills
Photography, Layout, Graphic Design, Art Direction, Print Production, E-Newsletter Design, Writing and Editing, Social Media Marketing, Brochures, Logo Design, Blogging, Facebook, Flyers, Newsletters, Business Cards, Magazines, Social Media, WordPress, Constant Contact, Photoshop, Photoshop Elements, Graphics, Editing
Education
Indiana University-Purdue University at Indianapolis 1979 — 1981
BS, Education, English
Indiana University Bloomington 1972 — 1972
Journalism
Ball State University 1969 — 1971
Art
Speedway High School 1965 — 1969
Eli Lilly and Company 2000 - Present
Eli Lilly and Company January 1991 - December 1999
Resort Condominiums International August 1987 - January 1991
Arthur Andersen June 1986 - August 1987
Skills
Computer System..., Data Warehousing, Data Management, Data Modeling, Database Design, Vendor Management, Master Data Management, Oracle, Data Integration, Disaster Recovery, Database Administration, ITIL, Software Documentation, Software Project..., Databases, Requirements Gathering, Unix, Business Analysis, SDLC, DB2, IT Strategy, Microsoft SQL Server
Education
Case Western Reserve University 1984 — 1986
BS, Computer Engineering
Miami University 1981 — 1984
BS, Physics
St. Vincent Cancer Walk November 2012 - Present
Party Hands 2003 - Present
St. Maria Goretti Catholic School September 2002 - Present
St. Maria Goretti 1995 - Present
Christel House International February 2010 - November 2012
Resort Condominiums International July 1989 - August 2000
Skills
Non-profits, Volunteer Management, Event Planning, Public Speaking, Fundraising, Team Building, Weddings, Nonprofits, Community Outreach, Coaching, Parties, Teaching, Leadership Development, Leadership, Program Development, Event Management, Social Media, Customer Service, Public Relations, Social Media Marketing, Small Business, Staff Development, Editing, Strategic Planning, Social Networking
Education
DePauw University 1985 — 1989
BA, Communications
DePauw University 1985 — 1989
Bachelor of Arts Communications, Communication and Media Studies
Meador Dock and Landscape Company 2000 - Present
Epworth Weekday Children Ministries 2010 - 2012
Resort Condominiums International 1988 - 2000
Education
Purdue University 1983 — 1987
BS in Consumer and Family Sciences, Retail Management
North Central High School
IN Dept of Correction July 2012 - Present
OneAmerica January 2010 - December 2011
Unity of Phoenix July 1995 - June 2009
Boy Scouts of America October 1997 - March 2006
Phoenix Public Library 1993 - 1995
Resort Condominiums International 1990 - 1993
Resort Condominiums International 1988 - 1990
Resort Condominiums International 1987 - 1988
Resort Condominiums International 1984 - 1987
Skills
Process Improvement, Customer Service, Project Management, Training, Team Building, Leadership, Microsoft Office, Account Management, Windows
Education
Ball State University 1977 — 1981
Bachelor's degree, Spanish and Industrial Management
RHS 1973 — 1977
American Cancer Society 2012 - Present
ADP September 2008 - December 2008
Automated Data Processing Inc September 2008 - December 2008
Resort Condominiums International August 2002 - May 2008
RCI March 2004 - December 2005
RCI July 2002 - March 2004
Skills
Communication, Problem Solving, Requirements Analysis, Public Speaking, Customer Satisfaction, Direct Sales, Languages, Organization, Fast-paced, Loyal, Computer Proficiency, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Indiana State University 1998 — 2001
Psychology and Music, 3.0
Indianapolis Public Schools 2008 - Present
Eastern Star Church May 2001 - November 2008
Resort Condominiums International December 1996 - March 2001
Indianapolis Police Department February 1991 - November 1996
Education
Indiana Wesleyan University 2011 — 2014
Masters of Arts, Children, Youth & Family Ministry
Crossroads Bible College 2002 — 2007
Bachelor of Applied Science (B.A.Sc.), Youth Ministry & Christian Education
IUPUI 1995 — 1996
Certificate, Information Technology Management
Ivy Tech Community College 1991 — 1993
Associate of Science (A.S.), Computer Technology/Computer Systems Technology
Cunningham Property Management Corp February 2001 - Present
Cunningham Property Management Corp July 1996 - February 2001
Resort Condominiums International September 1992 - July 1996
Skills
Resort Operations...
Education
Indiana University Bloomington 1982 — 1986
Bachelor of Science (B.S.), Business Administration, Management and Operations
Owen Valley High School 1978 — 1982